Internal sales representative vs business sales representative

The differences between internal sales representatives and business sales representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both an internal sales representative and a business sales representative. Additionally, a business sales representative has an average salary of $58,288, which is higher than the $44,872 average annual salary of an internal sales representative.

The top three skills for an internal sales representative include phone calls, internal sales and product knowledge. The most important skills for a business sales representative are business sales, customer accounts, and customer service.

Internal sales representative vs business sales representative overview

	Internal Sales Representative	Business Sales Representative
Yearly salary	$44,872	$58,288
Hourly rate	$21.57	$28.02
Growth rate	4%	4%
Number of jobs	234,019	226,438
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 71%	Bachelor's Degree, 68%
Average age	47	47
Years of experience	4	4

What does an internal sales representative do?

An internal sales representative aims to promote and sell different products and services to a target client. This career significant for a successful business and the growth of revenue. Typically, they receive many queries and suggestions, which means they must communicate with clients quickly and efficiently to develop a concrete solution for each issue. They log each issue to a database for future reference.

What does a business sales representative do?

A business sales representative's role is to develop strategies in identifying leads and opportunities to secure sales. Their responsibilities revolve around reaching out to clients to offer products and services, discussing the pricing and specifications of products, processing payments, and gathering necessary client information. They may also arrange appointments with clients to negotiate and sign contracts. Furthermore, as a business sales representative, it is essential to produce progress reports and presentations, handle issues and complaints, maintain records of all transactions, and regularly update databases.

Internal sales representative vs business sales representative salary

Internal sales representatives and business sales representatives have different pay scales, as shown below.

	Internal Sales Representative	Business Sales Representative
Average salary	$44,872	$58,288
Salary range	Between $29,000 And $68,000	Between $31,000 And $108,000
Highest paying City	-	Bothell, WA
Highest paying state	-	Washington
Best paying company	-	Amazon
Best paying industry	-	-

Differences between internal sales representative and business sales representative education

There are a few differences between an internal sales representative and a business sales representative in terms of educational background:

	Internal Sales Representative	Business Sales Representative
Most common degree	Bachelor's Degree, 71%	Bachelor's Degree, 68%
Most common major	Business	Business
Most common college	University of Pennsylvania	Stanford University

Internal sales representative vs business sales representative demographics

Here are the differences between internal sales representatives' and business sales representatives' demographics:

	Internal Sales Representative	Business Sales Representative
Average age	47	47
Gender ratio	Male, 55.0% Female, 45.0%	Male, 61.4% Female, 38.6%
Race ratio	Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.8% American Indian and Alaska Native, 0.2%	Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.7% American Indian and Alaska Native, 0.2%
LGBT Percentage	6%	6%

Differences between internal sales representative and business sales representative duties and responsibilities

Internal sales representative example responsibilities.

Accomplish tasks in a timely manner.Skills UsedComputer, math, reading wiring schematics.
Provide merchandising assistance to customers by building displays, negotiating placement, replenishing permanent secondary displays and using POS materials effectively.
Learned how to ask proper questions and communicate MetLife's product differentiators against competition

Business sales representative example responsibilities.

Lead recruitment and marketing efforts via social media channels such as LinkedIn, Google+, Facebook, etc.
Generate qualify leads through B2B telemarketing services specialize in identifying and nurturing prospects for computer hardware, software and technology services.
Assist with coordinating and organizing marketing projects such as direct mail and team telemarketing initiatives.
Generate qualify leads through B2B telemarketing services specialize in identifying and nurturing prospects for computer hardware, software and technology services.
Assist in the training of newly hire salespeople on technical aspects of CCTV camera systems.
Maintain a neat display kiosk that are up to par with Costco's standards

Internal sales representative vs business sales representative skills

Common internal sales representative skills

Phone Calls, 12%
Internal Sales, 10%
Product Knowledge, 9%
CRM, 8%
Sales Process, 7%
Insurance Products, 7%

Common business sales representative skills

Business Sales, 13%
Customer Accounts, 12%
Customer Service, 11%
Business Relationships, 11%
Lead Generation, 11%
Security Industry, 6%

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Internal Sales Representative
Internal Sales Representative vs Business Sales Representative

Updated January 8, 2025

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