Internet sales representative vs customer sales representative

The differences between internet sales representatives and customer sales representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a customer sales representative has an average salary of $38,744, which is higher than the $37,489 average annual salary of an internet sales representative.

The top three skills for an internet sales representative include internet sales, customer service and lead management. The most important skills for a customer sales representative are customer service, product knowledge, and customer sales.

Internet sales representative vs customer sales representative overview

	Internet Sales Representative	Customer Sales Representative
Yearly salary	$37,489	$38,744
Hourly rate	$18.02	$18.63
Growth rate	5%	-4%
Number of jobs	205,256	303,801
Job satisfaction	3	-
Most common degree	Bachelor's Degree, 44%	Bachelor's Degree, 37%
Average age	44	40
Years of experience	-	12

What does an internet sales representative do?

Internet Sales Representatives are employed by companies that conduct business on online platforms or with a sizable following in social media. They are in charge of communicating with clients and performing activities directly related to achieving the company's sales goals. Internet Sales Representatives are responsible for creating sales strategies. They should be familiar with the current sales and marketing trends, especially in the industry landscape.

What does a customer sales representative do?

The primary role of customer service representatives is to help customers with questions and complaints. It is also their duties and responsibilities to provide customers with information about services and products, take and process orders, and process returns and modifications. They also store records of customer transactions and interactions and provide feedback on customer service efficacy. Customer service representatives must also ensure that they can give customer satisfaction and offer the best professional support.

Internet sales representative vs customer sales representative salary

Internet sales representatives and customer sales representatives have different pay scales, as shown below.

	Internet Sales Representative	Customer Sales Representative
Average salary	$37,489	$38,744
Salary range	Between $26,000 And $52,000	Between $27,000 And $54,000
Highest paying City	Norwood, MA	Santa Rosa, CA
Highest paying state	Alaska	Hawaii
Best paying company	Mazda	Merck
Best paying industry	Technology	Finance

Differences between internet sales representative and customer sales representative education

There are a few differences between an internet sales representative and a customer sales representative in terms of educational background:

	Internet Sales Representative	Customer Sales Representative
Most common degree	Bachelor's Degree, 44%	Bachelor's Degree, 37%
Most common major	Business	Business
Most common college	-	-

Internet sales representative vs customer sales representative demographics

Here are the differences between internet sales representatives' and customer sales representatives' demographics:

	Internet Sales Representative	Customer Sales Representative
Average age	44	40
Gender ratio	Male, 45.5% Female, 54.5%	Male, 44.9% Female, 55.1%
Race ratio	Black or African American, 6.7% Unknown, 4.0% Hispanic or Latino, 16.1% Asian, 5.5% White, 67.2% American Indian and Alaska Native, 0.4%	Black or African American, 10.6% Unknown, 5.4% Hispanic or Latino, 24.4% Asian, 6.8% White, 52.1% American Indian and Alaska Native, 0.7%
LGBT Percentage	5%	7%

Differences between internet sales representative and customer sales representative duties and responsibilities

Internet sales representative example responsibilities.

Manage bdc staff, work overtime training new employees.
Handle all service leads and CSI for Hyundai store.
Manage incoming pricing requests for both Mazda and Subaru.
Manage creation and deployment of new technology intranet portal via SDLC.
Manage internet to on-site traffic for Chevrolet, Hyundai, and pre-own vehicles.
Manage to communicate through live chat or message to foreign and national customers via eBay website.

Customer sales representative example responsibilities.

Manage call center productivity levels by maintaining CSR schedule adherence.
Help customers if internet are running slow, if phone are not working, and also help to troubleshoot with them.
Practice good housekeeping methods and overall cleanliness.
Maintain cleanliness and organization of inventory within the assigned department.
Require to troubleshoot products and instruct customers on their proper use/warranty/options.
Work closely with sales director on scheduling, motivation of representations and setting up promotional events.

Internet sales representative vs customer sales representative skills

Common internet sales representative skills

Internet Sales, 40%
Customer Service, 8%
Lead Management, 8%
CRM, 5%
BDC, 4%
Schedule Appointments, 4%

Common customer sales representative skills

Customer Service, 19%
Product Knowledge, 13%
Customer Sales, 9%
Cleanliness, 8%
Excellent Interpersonal, 6%
Social Media Marketing, 5%

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Internet Sales Representative
Internet Sales Representative vs Customer Sales Representative

Updated January 8, 2025

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