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The differences between internet sales representatives and sales support representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a sales support representative has an average salary of $38,310, which is higher than the $37,489 average annual salary of an internet sales representative.
The top three skills for an internet sales representative include internet sales, customer service and lead management. The most important skills for a sales support representative are sales support, phone calls, and POS.
| Internet Sales Representative | Sales Support Representative | |
| Yearly salary | $37,489 | $38,310 |
| Hourly rate | $18.02 | $18.42 |
| Growth rate | 5% | 4% |
| Number of jobs | 205,256 | 319,292 |
| Job satisfaction | 3 | - |
| Most common degree | Bachelor's Degree, 44% | Bachelor's Degree, 55% |
| Average age | 44 | 47 |
| Years of experience | - | 4 |
Internet Sales Representatives are employed by companies that conduct business on online platforms or with a sizable following in social media. They are in charge of communicating with clients and performing activities directly related to achieving the company's sales goals. Internet Sales Representatives are responsible for creating sales strategies. They should be familiar with the current sales and marketing trends, especially in the industry landscape.
A sales support representative is responsible for assisting the complex operations of sales departments, performing administrative duties under the supervision of a direct manager. Sales support representatives' tasks include acknowledging and encoding customers' orders in the system, processing payments, responding to the customers' inquiries and concerns about the products, writing sales reports, and updating the customer of the shipment details. They also support the sales representatives on selling goods and services to potential customers by creating marketing materials and communicating with customers over the phone and e-mail to generate revenues and increase profits.
Internet sales representatives and sales support representatives have different pay scales, as shown below.
| Internet Sales Representative | Sales Support Representative | |
| Average salary | $37,489 | $38,310 |
| Salary range | Between $26,000 And $52,000 | Between $30,000 And $48,000 |
| Highest paying City | Norwood, MA | Seattle, WA |
| Highest paying state | Alaska | Washington |
| Best paying company | Mazda | NetApp |
| Best paying industry | Technology | Finance |
There are a few differences between an internet sales representative and a sales support representative in terms of educational background:
| Internet Sales Representative | Sales Support Representative | |
| Most common degree | Bachelor's Degree, 44% | Bachelor's Degree, 55% |
| Most common major | Business | Business |
| Most common college | - | SUNY College of Technology at Alfred |
Here are the differences between internet sales representatives' and sales support representatives' demographics:
| Internet Sales Representative | Sales Support Representative | |
| Average age | 44 | 47 |
| Gender ratio | Male, 45.5% Female, 54.5% | Male, 39.9% Female, 60.1% |
| Race ratio | Black or African American, 6.7% Unknown, 4.0% Hispanic or Latino, 16.1% Asian, 5.5% White, 67.2% American Indian and Alaska Native, 0.4% | Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 5% | 6% |