Internet sales representative vs telesales representative

The differences between internet sales representatives and telesales representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a telesales representative has an average salary of $65,894, which is higher than the $37,489 average annual salary of an internet sales representative.

The top three skills for an internet sales representative include internet sales, customer service and lead management. The most important skills for a telesales representative are customer service, inbound calls, and lead generation.

Internet sales representative vs telesales representative overview

	Internet Sales Representative	Telesales Representative
Yearly salary	$37,489	$65,894
Hourly rate	$18.02	$31.68
Growth rate	5%	-4%
Number of jobs	205,256	221,315
Job satisfaction	3	-
Most common degree	Bachelor's Degree, 44%	Bachelor's Degree, 41%
Average age	44	40
Years of experience	-	12

What does an internet sales representative do?

Internet Sales Representatives are employed by companies that conduct business on online platforms or with a sizable following in social media. They are in charge of communicating with clients and performing activities directly related to achieving the company's sales goals. Internet Sales Representatives are responsible for creating sales strategies. They should be familiar with the current sales and marketing trends, especially in the industry landscape.

What does a telesales representative do?

A telesales representative, also known as a telemarketer, is a salesperson whose duties focus on communicating with potential and existing clients through calls, aiming to secure sales and build positive customer relationships. They offer products and services, set appointments, answer inquiries, discuss product and service specifications, process orders and payments, and even assist customers in issues and concerns. Moreover, a telesales representative also conducts research and assessments to find leads for potential sales opportunities, contacts existing customers, keep records, and provides optimal services to ensure client satisfaction.

Internet sales representative vs telesales representative salary

Internet sales representatives and telesales representatives have different pay scales, as shown below.

	Internet Sales Representative	Telesales Representative
Average salary	$37,489	$65,894
Salary range	Between $26,000 And $52,000	Between $46,000 And $93,000
Highest paying City	Norwood, MA	Iowa City, IA
Highest paying state	Alaska	Iowa
Best paying company	Mazda	Oracle
Best paying industry	Technology	-

Differences between internet sales representative and telesales representative education

There are a few differences between an internet sales representative and a telesales representative in terms of educational background:

	Internet Sales Representative	Telesales Representative
Most common degree	Bachelor's Degree, 44%	Bachelor's Degree, 41%
Most common major	Business	Business
Most common college	-	-

Internet sales representative vs telesales representative demographics

Here are the differences between internet sales representatives' and telesales representatives' demographics:

	Internet Sales Representative	Telesales Representative
Average age	44	40
Gender ratio	Male, 45.5% Female, 54.5%	Male, 46.1% Female, 53.9%
Race ratio	Black or African American, 6.7% Unknown, 4.0% Hispanic or Latino, 16.1% Asian, 5.5% White, 67.2% American Indian and Alaska Native, 0.4%	Black or African American, 14.4% Unknown, 5.4% Hispanic or Latino, 18.0% Asian, 6.4% White, 55.1% American Indian and Alaska Native, 0.7%
LGBT Percentage	5%	7%

Differences between internet sales representative and telesales representative duties and responsibilities

Internet sales representative example responsibilities.

Manage bdc staff, work overtime training new employees.
Handle all service leads and CSI for Hyundai store.
Manage incoming pricing requests for both Mazda and Subaru.
Manage creation and deployment of new technology intranet portal via SDLC.
Manage internet to on-site traffic for Chevrolet, Hyundai, and pre-own vehicles.
Manage to communicate through live chat or message to foreign and national customers via eBay website.

Telesales representative example responsibilities.

Contact medicare eligible recipients to sell medicare advantage plans through in-home meetings, community seminars and direct telesales.
Exceed expectations in cross-selling and upselling on all inbound and outbound calls.
Solicit cross-selling and upselling opportunities to new prospects and current customers.
Upgrade current customers who have Comcast services through outbound telephone solicitation.
Counter customer objections by remaining knowledgeable of Comcast and its competitor's services and initiatives.
Demonstrate superb organizational and multitasking abilities

Internet sales representative vs telesales representative skills

Common internet sales representative skills

Internet Sales, 40%
Customer Service, 8%
Lead Management, 8%
CRM, 5%
BDC, 4%
Schedule Appointments, 4%

Common telesales representative skills

Customer Service, 17%
Inbound Calls, 9%
Lead Generation, 8%
Closes Sales, 7%
Customer Interaction, 7%
Telemarketing, 6%

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Internet Sales Representative
Internet Sales Representative vs Telesales Representative

Updated January 8, 2025

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