Junior sales representative vs customer sales representative

The differences between junior sales representatives and customer sales representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a junior sales representative, becoming a customer sales representative takes usually requires 6-12 months. Additionally, a junior sales representative has an average salary of $51,277, which is higher than the $38,744 average annual salary of a customer sales representative.

The top three skills for a junior sales representative include facebook, scheduling appointments and account management. The most important skills for a customer sales representative are customer service, product knowledge, and customer sales.

Junior sales representative vs customer sales representative overview

	Junior Sales Representative	Customer Sales Representative
Yearly salary	$51,277	$38,744
Hourly rate	$24.65	$18.63
Growth rate	4%	-4%
Number of jobs	204,319	303,801
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 61%	Bachelor's Degree, 37%
Average age	47	40
Years of experience	4	12

What does a junior sales representative do?

A junior sales representative is responsible for selling goods and services to existing and potential customers on behalf of an organization to generate revenues and increase profitability. Junior sales representatives reach out to customers to inform them of newly launched products, discussing features and contents, and respond to the inquiries and concerns that the customers may have. They also support the marketing team in building promotional campaigns for various market platforms to reach the scope of the target audience.

What does a customer sales representative do?

The primary role of customer service representatives is to help customers with questions and complaints. It is also their duties and responsibilities to provide customers with information about services and products, take and process orders, and process returns and modifications. They also store records of customer transactions and interactions and provide feedback on customer service efficacy. Customer service representatives must also ensure that they can give customer satisfaction and offer the best professional support.

Junior sales representative vs customer sales representative salary

Junior sales representatives and customer sales representatives have different pay scales, as shown below.

	Junior Sales Representative	Customer Sales Representative
Average salary	$51,277	$38,744
Salary range	Between $36,000 And $72,000	Between $27,000 And $54,000
Highest paying City	-	Santa Rosa, CA
Highest paying state	-	Hawaii
Best paying company	-	Merck
Best paying industry	-	Finance

Differences between junior sales representative and customer sales representative education

There are a few differences between a junior sales representative and a customer sales representative in terms of educational background:

	Junior Sales Representative	Customer Sales Representative
Most common degree	Bachelor's Degree, 61%	Bachelor's Degree, 37%
Most common major	Business	Business
Most common college	SUNY College of Technology at Alfred	-

Junior sales representative vs customer sales representative demographics

Here are the differences between junior sales representatives' and customer sales representatives' demographics:

	Junior Sales Representative	Customer Sales Representative
Average age	47	40
Gender ratio	Male, 47.9% Female, 52.1%	Male, 44.9% Female, 55.1%
Race ratio	Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.8% American Indian and Alaska Native, 0.2%	Black or African American, 10.6% Unknown, 5.4% Hispanic or Latino, 24.4% Asian, 6.8% White, 52.1% American Indian and Alaska Native, 0.7%
LGBT Percentage	6%	7%

Differences between junior sales representative and customer sales representative duties and responsibilities

Junior sales representative example responsibilities.

Manage and create all content distribute via various social media outlets: Facebook, twitter, feedback blogs, etc.
Perform inside sales, including telemarketing, prospecting, account penetration and product application, consulting and delivery of customer service.
Provide training on ISO processes to new team members.
Interpret blueprints to complete orders, on AS400 system.
Follow up on all RFQ send to vendor.
Focuse specific promotions to target accounts base on expect ROI.

Customer sales representative example responsibilities.

Manage call center productivity levels by maintaining CSR schedule adherence.
Help customers if internet are running slow, if phone are not working, and also help to troubleshoot with them.
Practice good housekeeping methods and overall cleanliness.
Maintain cleanliness and organization of inventory within the assigned department.
Require to troubleshoot products and instruct customers on their proper use/warranty/options.
Work closely with sales director on scheduling, motivation of representations and setting up promotional events.

Junior sales representative vs customer sales representative skills

Common junior sales representative skills

Facebook, 60%
Scheduling Appointments, 7%
Account Management, 5%
Customer Service, 4%
JR, 3%
Outbound Calls, 3%

Common customer sales representative skills

Customer Service, 19%
Product Knowledge, 13%
Customer Sales, 9%
Cleanliness, 8%
Excellent Interpersonal, 6%
Social Media Marketing, 5%

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Junior Sales Representative
Junior Sales Representative vs Customer Sales Representative

Updated January 8, 2025

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