Junior sales representative vs sales support representative

The differences between junior sales representatives and sales support representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a junior sales representative and a sales support representative. Additionally, a junior sales representative has an average salary of $51,277, which is higher than the $38,310 average annual salary of a sales support representative.

The top three skills for a junior sales representative include facebook, scheduling appointments and account management. The most important skills for a sales support representative are sales support, phone calls, and POS.

Junior sales representative vs sales support representative overview

	Junior Sales Representative	Sales Support Representative
Yearly salary	$51,277	$38,310
Hourly rate	$24.65	$18.42
Growth rate	4%	4%
Number of jobs	204,319	319,292
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 61%	Bachelor's Degree, 55%
Average age	47	47
Years of experience	4	4

What does a junior sales representative do?

A junior sales representative is responsible for selling goods and services to existing and potential customers on behalf of an organization to generate revenues and increase profitability. Junior sales representatives reach out to customers to inform them of newly launched products, discussing features and contents, and respond to the inquiries and concerns that the customers may have. They also support the marketing team in building promotional campaigns for various market platforms to reach the scope of the target audience.

What does a sales support representative do?

A sales support representative is responsible for assisting the complex operations of sales departments, performing administrative duties under the supervision of a direct manager. Sales support representatives' tasks include acknowledging and encoding customers' orders in the system, processing payments, responding to the customers' inquiries and concerns about the products, writing sales reports, and updating the customer of the shipment details. They also support the sales representatives on selling goods and services to potential customers by creating marketing materials and communicating with customers over the phone and e-mail to generate revenues and increase profits.

Junior sales representative vs sales support representative salary

Junior sales representatives and sales support representatives have different pay scales, as shown below.

	Junior Sales Representative	Sales Support Representative
Average salary	$51,277	$38,310
Salary range	Between $36,000 And $72,000	Between $30,000 And $48,000
Highest paying City	-	Seattle, WA
Highest paying state	-	Washington
Best paying company	-	NetApp
Best paying industry	-	Finance

Differences between junior sales representative and sales support representative education

There are a few differences between a junior sales representative and a sales support representative in terms of educational background:

	Junior Sales Representative	Sales Support Representative
Most common degree	Bachelor's Degree, 61%	Bachelor's Degree, 55%
Most common major	Business	Business
Most common college	SUNY College of Technology at Alfred	SUNY College of Technology at Alfred

Junior sales representative vs sales support representative demographics

Here are the differences between junior sales representatives' and sales support representatives' demographics:

	Junior Sales Representative	Sales Support Representative
Average age	47	47
Gender ratio	Male, 47.9% Female, 52.1%	Male, 39.9% Female, 60.1%
Race ratio	Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.8% American Indian and Alaska Native, 0.2%	Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2%
LGBT Percentage	6%	6%

Differences between junior sales representative and sales support representative duties and responsibilities

Junior sales representative example responsibilities.

Manage and create all content distribute via various social media outlets: Facebook, twitter, feedback blogs, etc.
Perform inside sales, including telemarketing, prospecting, account penetration and product application, consulting and delivery of customer service.
Provide training on ISO processes to new team members.
Interpret blueprints to complete orders, on AS400 system.
Follow up on all RFQ send to vendor.
Focuse specific promotions to target accounts base on expect ROI.

Sales support representative example responsibilities.

Manage internal CRM and inventory software to track and input sales orders, account history, and stock allocation.
Facilitate the transition from AS400 to JDE operating system.
Utilize all programs, systems, and procedures of windows operating systems.
Help customers troubleshoot technical issues with their computers, process customer transactions and handle escalate issues.
Assist in setting up and checking EDI data from customers, brokers, carriers, and truckers.
Work collaboratively with sales representatives and regional vice presidents to produce cost proposals, problem solve and troubleshoot issues.

Junior sales representative vs sales support representative skills

Common junior sales representative skills

Facebook, 60%
Scheduling Appointments, 7%
Account Management, 5%
Customer Service, 4%
JR, 3%
Outbound Calls, 3%

Common sales support representative skills

Sales Support, 16%
Phone Calls, 10%
POS, 8%
Product Knowledge, 7%
Customer Complaints, 6%
Customer Inquiries, 6%

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Junior Sales Representative
Junior Sales Representative vs Sales Support Representative

Updated January 8, 2025

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