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Key account manager vs business development manager

The differences between key account managers and business development managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become a key account manager, becoming a business development manager takes usually requires 8-10 years. Additionally, a key account manager has an average salary of $102,315, which is higher than the $100,769 average annual salary of a business development manager.

The top three skills for a key account manager include account management, customer service and patients. The most important skills for a business development manager are customer service, CRM, and healthcare.

Key account manager vs business development manager overview

Key Account ManagerBusiness Development Manager
Yearly salary$102,315$100,769
Hourly rate$49.19$48.45
Growth rate5%10%
Number of jobs160,992215,309
Job satisfaction--
Most common degreeBachelor's Degree, 78%Bachelor's Degree, 74%
Average age4639
Years of experience810

What does a key account manager do?

A key account manager is primarily in charge of handling key clients that produce the most profit for a company or business, ensuring that they remain with them. They are mainly responsible for understanding their clients' needs and long-term goals, ensuring that the key clients get to receive all the necessary services and products in time, and promptly address and resolve any issues and concerns. Furthermore, a key account manager may prepare reports and proposals to team members, all while adhering to the company's policies and standards.

What does a business development manager do?

A business development manager's duties include identifying business opportunities, developing effective models and strategies to improve business performance, searching for potential clients to generate income and attract partnerships. A business development manager must have extensive knowledge of the market trends and adjust strategies as needed to meet the needs of the client. Excellent communication, decision-making, critical thinking, and leadership skills are just some of the key factors that business development managers should possess to communicate and negotiate with the clients.

Key account manager vs business development manager salary

Key account managers and business development managers have different pay scales, as shown below.

Key Account ManagerBusiness Development Manager
Average salary$102,315$100,769
Salary rangeBetween $75,000 And $138,000Between $67,000 And $151,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateMaineCalifornia
Best paying companyQuidelShearman & Sterling
Best paying industryPharmaceuticalFinance

Differences between key account manager and business development manager education

There are a few differences between a key account manager and a business development manager in terms of educational background:

Key Account ManagerBusiness Development Manager
Most common degreeBachelor's Degree, 78%Bachelor's Degree, 74%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Georgia

Key account manager vs business development manager demographics

Here are the differences between key account managers' and business development managers' demographics:

Key Account ManagerBusiness Development Manager
Average age4639
Gender ratioMale, 68.1% Female, 31.9%Male, 68.6% Female, 31.4%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 3.0% Unknown, 5.3% Hispanic or Latino, 8.7% Asian, 8.2% White, 74.6% American Indian and Alaska Native, 0.2%
LGBT Percentage7%10%

Differences between key account manager and business development manager duties and responsibilities

Key account manager example responsibilities.

  • Lead the KAM division in market share expansion and activation for SWS portfolio.
  • Develop and manage GPO partnerships and new relationships in preparation of new product launch.
  • Utilize IRI reporting (CPGN) to deliver key category insights to customer base in order to effectively manage category decisions.
  • Manage company CRM implementation leading to increase sales profitability and customer satisfaction.
  • Provide managed care expertise to industry leading system developers to create web-base solutions for healthcare revenue cycle.
  • Manage services including contract logistics, distribution, and inbound logistics and shipping brokerage along with various additional transportation solutions.
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Business development manager example responsibilities.

  • Manage Seo of websites and campaigns.
  • Manage the provisioning and implementation of the cloud solutions for different customers.
  • Lead worldwide development for high traffic facilities; markets include Americas, Europe, Asia-Pacific.
  • Manage the global support team and are responsible for cost reduction for the UK ready meals facility.
  • Assist in leading a team of BDM's to achieve revenue, attrition, and value add service goals.
  • Leverage in-depth knowledge of complex manage security solutions as well as extensive technical knowledge of security hardware and software.
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Key account manager vs business development manager skills

Common key account manager skills
  • Account Management, 10%
  • Customer Service, 7%
  • Patients, 6%
  • CRM, 6%
  • Customer Relationships, 5%
  • Excellent Interpersonal, 5%
Common business development manager skills
  • Customer Service, 8%
  • CRM, 7%
  • Healthcare, 5%
  • Business Relationships, 4%
  • Customer Relationships, 3%
  • Project Management, 3%

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