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Office aide vs front office clerk

The differences between office aides and front office clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an office aide and a front office clerk. Additionally, a front office clerk has an average salary of $31,051, which is higher than the $29,255 average annual salary of an office aide.

The top three skills for an office aide include data entry, phone calls and telephone calls. The most important skills for a front office clerk are patients, check-in, and data entry.

Office aide vs front office clerk overview

Office AideFront Office Clerk
Yearly salary$29,255$31,051
Hourly rate$14.06$14.93
Growth rate-5%-5%
Number of jobs76,712163,789
Job satisfaction--
Most common degreeBachelor's Degree, 45%Associate Degree, 28%
Average age4747
Years of experience22

What does an office aide do?

Also called an office assistant, an office aide is someone whose responsibility focuses on secretarial and administrative tasks in health practices, schools, businesses, or any other institution. Office aides help with logistical and clerical needs like copying files, curating schedules, and answering phones. They manage and organize files, receive and direct visitors, create presentations, and answer emails. The skills they need include computer and email use, filing documents, answering multiline phone systems, and typing.

What does a front office clerk do?

A front office clerk performs various administrative and secretarial duties, including welcoming and greeting clients and visitors, answering telephone calls, and managing the office budget. You will be responsible for monitoring, organizing, and forwarding emails and maintaining files and records. Other duties include following company policies and procedures, organizing transportation for guests, and handling and resolving guest complaints. In addition, you will also be responsible for invoicing and billing guests for their stay and used services.

Office aide vs front office clerk salary

Office aides and front office clerks have different pay scales, as shown below.

Office AideFront Office Clerk
Average salary$29,255$31,051
Salary rangeBetween $22,000 And $37,000Between $25,000 And $37,000
Highest paying CityOlympia, WAMinneapolis, MN
Highest paying stateWashingtonAlaska
Best paying companyCommunity SolutionsLimbach
Best paying industryHealth CareGovernment

Differences between office aide and front office clerk education

There are a few differences between an office aide and a front office clerk in terms of educational background:

Office AideFront Office Clerk
Most common degreeBachelor's Degree, 45%Associate Degree, 28%
Most common majorBusinessBusiness
Most common collegeNorthwestern UniversityUniversity of Pennsylvania

Office aide vs front office clerk demographics

Here are the differences between office aides' and front office clerks' demographics:

Office AideFront Office Clerk
Average age4747
Gender ratioMale, 24.2% Female, 75.8%Male, 13.9% Female, 86.1%
Race ratioBlack or African American, 10.0% Unknown, 4.5% Hispanic or Latino, 23.5% Asian, 8.3% White, 52.8% American Indian and Alaska Native, 0.9%Black or African American, 10.8% Unknown, 4.5% Hispanic or Latino, 24.3% Asian, 7.0% White, 52.5% American Indian and Alaska Native, 0.9%
LGBT Percentage6%6%

Differences between office aide and front office clerk duties and responsibilities

Office aide example responsibilities.

  • Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.
  • Handle bulk mailings for annual donations, alumni & target donors.
  • Elaborate letters, PowerPoint presentations.
  • Create PowerPoint presentations used for school development.
  • Administer executive responsibilities to assist the office manager with administrative task and operating QuickBooks.
  • Ensure sensitive information pertaining to veterans are kept secure.

Front office clerk example responsibilities.

  • Manage front office check-in, insurance verification and certifications from doctors.
  • Maintain a high knowledge level of regulations on the confidentiality of medical records (HIPAA).
  • Verify releases of information according to HIPPA regulations.
  • Maintain confidentiality of patient information; abiding by HIPPA guidelines.
  • Register all patients per registration protocols, schedule appointments, and provide appointment reminder calls.
  • Respond to routine technical questions regarding patients' right and responsibilities and medical eligibility for care.
  • Show more

Office aide vs front office clerk skills

Common office aide skills
  • Data Entry, 16%
  • Phone Calls, 15%
  • Telephone Calls, 8%
  • Customer Service, 6%
  • Front Desk, 5%
  • Database Systems, 5%
Common front office clerk skills
  • Patients, 34%
  • Check-In, 8%
  • Data Entry, 8%
  • Customer Service, 7%
  • Front Desk, 4%
  • Appointment Scheduling, 4%

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