Office helper vs office representative

The differences between office helpers and office representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an office helper and an office representative. Additionally, an office representative has an average salary of $32,535, which is higher than the $31,661 average annual salary of an office helper.

The top three skills for an office helper include data entry, customer service and office equipment. The most important skills for an office representative are patients, customer service, and phone calls.

Office helper vs office representative overview

	Office Helper	Office Representative
Yearly salary	$31,661	$32,535
Hourly rate	$15.22	$15.64
Growth rate	-5%	-5%
Number of jobs	49,356	149,852
Job satisfaction	-	-
Most common degree	High School Diploma, 34%	Bachelor's Degree, 47%
Average age	47	47
Years of experience	2	2

Office helper vs office representative salary

Office helpers and office representatives have different pay scales, as shown below.

	Office Helper	Office Representative
Average salary	$31,661	$32,535
Salary range	Between $25,000 And $38,000	Between $23,000 And $45,000
Highest paying City	-	New York, NY
Highest paying state	-	New York
Best paying company	-	Citi
Best paying industry	-	Agriculture

Differences between office helper and office representative education

There are a few differences between an office helper and an office representative in terms of educational background:

	Office Helper	Office Representative
Most common degree	High School Diploma, 34%	Bachelor's Degree, 47%
Most common major	Business	Business
Most common college	University of Pennsylvania	Western Carolina University

Office helper vs office representative demographics

Here are the differences between office helpers' and office representatives' demographics:

	Office Helper	Office Representative
Average age	47	47
Gender ratio	Male, 21.8% Female, 78.2%	Male, 26.6% Female, 73.4%
Race ratio	Black or African American, 9.5% Unknown, 4.8% Hispanic or Latino, 19.0% Asian, 7.9% White, 57.7% American Indian and Alaska Native, 1.1%	Black or African American, 10.9% Unknown, 4.8% Hispanic or Latino, 21.7% Asian, 8.2% White, 53.3% American Indian and Alaska Native, 1.1%
LGBT Percentage	6%	6%

Differences between office helper and office representative duties and responsibilities

Office helper example responsibilities.

Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.
Write checks, write permits, run errands, scan and file paperwork, certify payroll, pay bills.
Verify and submit payroll bi-weekly.
Develop innovative PowerPoint presentations used by different departments within the company to promote growth of the company.
Demonstrate ability to maintain composure and work efficiently in a fast-pace environment while following HIPAA guidelines.

Office representative example responsibilities.

Manage the medical front office and coordinate business operations with physicians and legal staff for a busy MRI facility.
Manage correspondence and documentation for OSHA compliance and hold some accounts payable responsibilities by coding invoices for processing and payment.
Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.
Reconcile any EOB, insurance payment or discount errors.
Perform physician coding abstracting medical records with ICD-10, and CPT.
Post payments and enter charges utilizing appropriate ICD9 and CPT codes.

Office helper vs office representative skills

Common office helper skills

Data Entry, 28%
Customer Service, 17%
Office Equipment, 10%
Scheduling Appointments, 6%
Payroll, 6%
Front Desk, 5%

Common office representative skills

Patients, 20%
Customer Service, 13%
Phone Calls, 8%
Patient Appointments, 7%
EMR, 5%
Excellent Interpersonal, 5%

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Office and Administrative Industry
Office Helper
Office Helper vs Office Representative

Updated January 8, 2025

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