Office manager jobs in Anchorage, AK

Front Office Manager We are looking for someone with previous hospitality leadership experience, who has a modern and energetic take on the hotel industry and will be capable of developing and leading a front office team that will help bring this hotel to success! The Benefits of Being Part of OUR Family: * Medical, Dental and Vision coverage * Life Insurance * Paid personal time off * Leadership and Management Training Programs * 401K Retirement Plan * A PATH for your future! * Discounted room rates * A FUN PLACE TO WORK * Access to voluntary benefits, including discount in pet insurance, cell phones, Travel & Entertainment and Health & Wellness programs. EXAMPLE OF ESSENTIAL FUNCTIONS: Manages Front Desk operations to ensure the highest level of guest service and operational efficiencies with regard to the check-in and check-out process. Oversees room reservations, front office systems, supplies inventory, scheduling, forecasting and department budget to maximize revenue and profitability. Compiles reports as may be required including rate and availability calendar; Interviews, trains, supervises, counsels, schedules and evaluates, manages and motivate all front desk associates. Works with and communicates effectively and efficiently with housekeeping and maintenance departments Encourages a team spirit amongst the associates providing leadership and guidance. Uses effective and sound management skills & judgement to solve issues for best possible outcomes. Ensures compliance with Marriott standards to ensure consistent high quality guest relations. Communicates with guests and associates, both verbally and in writing to answer questions and provide clear direction in advising and instructing staff accordingly. Organize, conduct and/or attend meetings to obtain and disseminate pertinent information. Implements and monitors all Marriott promotions and programs. Ensures that all management company SOPs are fully complied with. Supports and embraces management company culture and core values. Assumes additional assignments and responsibilities as may be directed by hotel's general manager. Qualifications: Minimum of one-two years' experience as a Front Office Manager or Front Desk Supervisor. Experience in a Marriott select service hotel(s) preferred. NOTICE: The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times. Upon employment, all associates are required to fully comply with JL Hospitality Management rules and regulations for the safe and efficient operation of hotel facilities. JL Hospitality Management, LLC is an equal opportunity employer. JL Hospitality Management, LLC does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.

Job DescriptionBenefits: Bonus based on performance Competitive salary Paid time off Signing bonus ROLE DESCRIPTION: As a customer service manager with Andrew Sayer State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Oversee the customer service team and daily operations. Develop and implement customer service policies and procedures. Handle escalated customer complaints and issues. Train and mentor customer service representatives. QUALIFICATIONS: 5+ years of experience in customer service, with 2+ years in a managerial role. Leadership and organizational skills. Communication and problem-solving abilities.

What you will be doing Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, and guest service aides/bell staff, concierge staff and PBX operators. Have complete understanding of Front Office staff's roles and duties and be able to perform duties at any given time. Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often. Accurately check AM and PM discrepancy reports. Communicate with Housekeeping and Engineering Departments regarding guest rooms, requests and maintenance requests/needs. Efficiently process guest requests to the appropriate departments Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel, answering questions, and assisting guests with needs.

We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations. This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands. The starting salary for this role is $100K, commensurate with experience. **What You'll Do:** + Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify and prioritize CX breakdowns through VOC, operational data, and field feedback + Act as the first point of contact for field leaders on CX-related challenges and opportunities + Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product + Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders + Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs + Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement **What We're Looking For:** + Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred + 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams + Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles + Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in + High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike + Systems thinker with the ability to balance customer empathy with business impact + Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business **What You'll Get:** + 40% off any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching. + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

What you will be doing Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, and guest service aides/bell staff, concierge staff and PBX operators. Have complete understanding of Front Office staff's roles and duties and be able to perform duties at any given time. Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often. Accurately check AM and PM discrepancy reports. Communicate with Housekeeping and Engineering Departments regarding guest rooms, requests and maintenance requests/needs. Efficiently process guest requests to the appropriate departments Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel, answering questions, and assisting guests with needs.

Front Office Supervisor Aloft Anchorage is looking for a dynamic Front Office Supervisor who loves creating standout guest experiences and leading with energy, professionalism, and positively outrageous service. If you thrive in a fast-paced environment, enjoy supporting and developing a team, and take pride in smooth front desk operations, this is the role for you. What You Will Do As our Front Office Supervisor, you will help ensure every guest interaction from arrival to departure feels effortless, warm, and memorable. You will greet guests with a friendly, genuine presence and support your team in delivering top-notch service. Guest Experience and Service You will welcome guests with professionalism and an upbeat attitude. You will ensure the front desk team delivers outstanding service and resolve guest concerns quickly while remaining calm and confident. You will share accurate information about the hotel, local attractions, and on-site amenities. Leadership and Operations You will train, coach, and guide front desk associates on check-in and check-out procedures and guest service expectations. You will supervise daily shift operations, support front office administrative tasks, help create schedules, and assist with ordering supplies. You will maintain strong communication with all departments and team leaders. Administrative and Technical Responsibilities You will complete guest check-ins and check-outs using the property management system, process payments and credits accurately, ensure folios and reports are correct, and provide clear documentation. You will respond promptly to calls, emails, and guest requests and serve as Manager on Duty during nights and weekends. What We Are Looking For We are looking for someone with at least one year of hotel front desk experience. Leadership experience is preferred. You should be confident in your communication skills and have a natural ability to stay calm and solution-focused during busy or stressful moments. We value strong multitasking and time-management skills, a positive customer-service mindset, and the ability to work well with a variety of personalities. You should be comfortable standing for long periods and lifting items as needed. You will need to be familiar with computers and comfortable learning hotel systems. We are looking for someone who works well both independently and as part of a team. Flexibility is important. You must be able to work nights, weekends, holidays, and varying shifts. Why You Will Love Working Here The Benefits of Being Part of Our Team! Medical, dental, and vision coverage Life insurance Paid personal time off 401k retirement plan Leadership and management training programs A clear and exciting path for your future Discounted room rates A fun and supportive work environment Access to voluntary benefits including pet insurance, cell phone discounts, and travel and wellness programs Physical and Work Environment Requirements This role requires standing, bending, stooping, and occasional lifting. You will be working in a high-energy hospitality environment that operates around the clock. Reasonable accommodations can be provided when needed. About Us JL Hospitality Management is committed to providing a safe, inclusive, and positive workplace for all associates. We operate every day and around the clock, and all associates are expected to maintain a professional and hospitable atmosphere. We are proud to be an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, citizenship, ancestry, age, sex, sexual orientation, gender identity, marital status, physical or mental disability, military status, or any other protected category.

Job DescriptionSalary: DOE To deliver consistent, high-quality patient and customer experience in a fast-paced environmentencompassing retail, lab, and optometric services in order to support the key results of the organization. General Managers meet operational goals by ensuring the following responsibilities are implemented consistently, with an underlying commitment to the organizations values, the patients and customers, office staff, and excellence in execution. This position is responsible for: Fostering an office environment that is focused on consistently delivering exceptional patient/customer service Daily direct over-site of personnel and operations of the office, assigning specific tasks, duties, and schedules Keeping office staff up to date on required skills-based, policy, and procedure training Implementation of organization selling strategies Partnering with Marketing Manager to generate daily, weekly, monthly reports pertaining to sales, insurance, payroll, and staff Daily bank deposits and sending previous days close totals to the Accounting Team Ensuring staff benchmark performance meets or exceeds office goals Scheduling staff in accordance with payroll guidelines set by the Market Manager or upper management Primary point of contact for weekly payroll accuracy of the office staff Technical Skills and Competencies: Excellent verbal and written communication skills Strong leadership, management, and team-building skills Strong analytical and computer skills Sound judgment, problem-solving and decision making Organizational skills Ability to perform all aspects in regard to optical prescriptions, measurements, product knowledge, adjustments, repairs, troubleshooting patient concerns, verify accuracy of orders Comprehension of vision and medical insurance Organizational and Compliance Duties: Support implementation of new technology and equipment Schedule meetings with staff to ensure the organizations policies and procedures are being communicated and adhered to Maintain compliance with the organizations confidentiality policy in accordance to the Health Insurance Portability and Accountability Act (HIPAA) Monitor processes to ensure compliance with the organizations policies and guidelines Inventory management: optical frames, lab, office supplies Maintaining and creating a safe, clean, organized and inviting environment for both patients/customers and staff by either assigned or assumed responsibilities

**Why UKG:** At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. **About the Team:** Retail Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers' goals with our broad set of products. We pride ourselves on fostering a supportive and innovative environment where every team member is encouraged to contribute their unique skills and expertise. Together, we strive to exceed customer expectations and drive significant business growth. **About the Role:** The Retail Enterprise Customer Account Manager will be focused on selling into Enterprise Retail named accounts in an assigned geographic territory. This position requires an individual who can successfully build and grow existing customer relationships selling our full suite of products. A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. **Key Responsibilities:** - Strengthen and expand customer relationships through regular and frequent face-to-face interactions designed to drive sales growth. - Attend industry events, trade shows, and conferences relevant to your customer base. - Proactively develop, utilize, and maintain a deep understanding of the customer's industry. - Advise, consult, and support customers on best and next practices in the utilization and expansion of services. - Develop and maintain a "greenspace" heatmap and run strategic sales campaigns to drive pipeline and bookings in assigned accounts. - Collaborate with internal stakeholders to develop and maintain Annual Account Plans and Relationship Maps for each assigned account. - Build strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account. - Leverage your sales management team, UKG executive sponsors, and in-person meetings to strengthen these relationships. - Conduct at least two in-person business reviews with the customer annually, covering adoption, support, and roadmap discussions. - Share new product offers and innovations during business reviews to drive sales. - Monitor account health, identify risks, and collaborate on Save Plans with appropriate teams. - Maintain accuracy of account contacts and sentiment in SFDC, including a rolling four-quarter pipeline. **Basic Qualifications:** - At least 5 years of experience driving full cycle sales management process - Proven experience with a mix of transactional and strategic deals, ranging from 9-12 month sales cycles. - Demonstrated ability to consistently exceed a $1 million+ quota year over year, maintaining a pipeline three times the quota. - Experience selling SaaS solutions, preferably in HCM, WFM, Payroll and HCM Add-on modules. **Preferred Qualifications:** - Proven track record of building and growing customer relationships in an Enterprise territory. - Experience building strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account. - Strong consultative selling skills with the ability to understand customer/prospect business requirements. - Excellent communication and presentation skills. - Ability to work collaboratively with internal stakeholders and leverage executive relationships. - Experience with Sandler, Challenger, Powerbase Selling methodology or similar Sales methodology - Superior negotiation, written and verbal communication skills **Travel:** - Up to 50% travel **Company Overview:** UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com. **Equal Opportunity Employer:** UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster (************************************************************************************************** UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. **Disability Accommodation in the Application and Interview Process:** For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . **Pay Transparency:** The base salary range for this position is $125,000.00 to $170,000.00 annually; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ********************************************* It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

Come join a growing team in a strong market! CED is an industry leader in the electrical wholesale market, with over 700 locations nationwide. Reports to: Profit Center Manager Minimum Qualifications: + High School Diploma or GED + Experience and competency with Microsoft Office Suite (Word, Excel, Outlook) + Knowledge of general accounting principles + Fluent in English both orally and in writing + Basic bookkeeping knowledge ADDITIONAL COMPETENCIES: + High degree of accuracy, attention to detail and confidentiality + Excellent analytical, problem solving and decision-making skills + High level of organization + High attention to detail + Ability and willingness to gain knowledge of electrical products and their functions Preferred Qualifications: + 1-3 years Accounts Payable experience + Associates degree from two-year college or technical school or Bachelor's degree Working Conditions: WORKING CONDITIONS: + This position operates in an office environment which requires sitting and working at a computer workstation for extended periods. Supervisory Responsibilities: No Essential Job Functions: + Check all vendor invoices and prepare them for processing + Create all direct sales registers + Create debit memos for returns + Develop understanding of CED accounts + Check costing on all special-order sales registers + Assist in specified areas of Accounts Receivable + File records in the appropriate files + Research vendor statements monthly + Sales Register and Cash Sale Receipt Accountability + Control office supplies + Control record retention + Answer telephones CED is an Equal Opportunity Employer - Disability | Veteran Compensation Range: The compensation range for this position is $18 to $23 hourly. Other Compensation: The following additional compensation may be applicable for this position: + Profit Sharing Benefits: Benefits available for this position are: + Insurance - Medical, Dental, Vision Care for full-time positions + Insurance - Medical only for part-time positions, 30+ hours/week + Disability Insurance + Life Insurance + 401(k) + Paid Sick Leave + Paid Holidays + Paid Vacation + Health Savings Account (HSA) and matching + Dependent Care Flexible Spending Account (FSA) + Teledoc + Paid Pregnancy & New Parent Leave

Bachelor's degree in a health-related discipline; equivalent professional experience may be considered in lieu of a degree. Master's degree in health-related field preferred. A year of experience supervising two or more staff providing services to individuals in human services delivery. Knowledge of behavioral health policies, specifically Joint Commission and State of Alaska regulations. Familiar with behavioral health billing to include Medicare and Medicaid. Experience with an electronic health record. Strong customer services skills. Ability to communicate effectively with individuals and groups in structured and unstructured forums. Ability to execute instructions and apply specific guidelines to varied situations, and the ability to effectively express both written and oral information. Experience in working with diverse cultures and familiarity with the Aleutian and Pribilof Islands Region. Willing to take training and attend workshops and meetings periodically to enhance job performance and knowledge. Native preference will be given depending on experience.

Department: Tribal Programs Program: Council Support Reports to: Tribal Programs Director Employment Status: Full-Time FLSA Status: Exempt Schedule: Exempt The Tribal Council Office Manager provides oversight for all administrative office support to the Tribal Council with the expectation of maintaining utmost confidentiality, as well as ensuring proper recording of all Kenaitze Tribal official documents and management of Tribal Council document archives. The Tribal Council Office Manager shall be the main point of contact for Tribal Council, responsible for coordination of all Council Member related meetings, management of the Tribal Council calendar, travel arrangements, annual strategic planning session and distributing official motions and directives from the Tribal Council to the Executive Director and staff. Essential Functions * Acts as the primary point of contact for Tribal Council, including but not limited to, managing the Tribal Council calendar, routing of all Council mail, phone calls, as well as providing oversight and training to the Executive Assistant to Tribal Council staff * Manages the Tribal Council Motions and Directives Tracking Spreadsheet, ensuring timely distribution to the Executive Director and Administrative Staff, collaborating with administration to ensure the updated spreadsheet is prepared for Council review on a monthly basis * Responsible for the preparation of letters, documents, and correspondence for the Tribal Council's review, signature and distribution * Provides oversight for the preparation of all Tribal Council and assigned Board, Commission and Committee meetings, including but not limited to agendas, drafting minutes and redlining of documents * Coordinates the organization, archival and management of all original Tribal documents such as Constitution, Ordinances, Charters and Council minutes, as well as updating of the Tribal Council portal on the Tribe's Intranet for effective and efficient document retention * Coordinates the preparation and delivering of materials of onsite and offsite meetings, including management of the Tribal Council Staff Support Zoom account * Responsible for the coordination of Tribal Council travel arrangements, registration, delivery of travel packets to Tribal Council Members, and completion of Trip Summary Reports in accordance with the Tribal Council and Executive Director Travel Policy * Ensures that staff maintain a clean and orderly Tribal Council Chambers and kitchen including taking inventory and ordering supplies on a weekly or as needed basis * Represents the Tribal Council as a professional staff member at all times and not violate confidentiality by sharing, posting, distributing information of any kind or in any manner without Tribal Council's expressed, written consent * Ensures compliance with Tribal, federal, state, and local employment laws and regulations, Tribal policies and TERO ordinance It is the intent of this job description to highlight the essential functions of the position; however, it is not an all-inclusive list. The incumbent may be called upon and required to follow or perform other duties and tasks requested by his/her supervisor, consistent with the purpose of the position, department and/or the Kenaitze Indian Tribe's objectives. Working Conditions Lifting Requirements * Light work - Exerting up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg control requires exertion of forces greater than that of sedentary work and if the worker sits most of the time, the job is considered light work. Physical Requirements * Stand or Sit (Stationary position) * Walk (Move, Traverse) * Use hands/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position) * Climb (stairs/ladders) or balance (Ascend/Descend, Work atop, Traverse) * Stoop, kneel, crouch or crawl (Position self (to), Move) * Talk/hear (Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information) * See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess) * Pushing or Pulling * Repetitive Motion OSHA Categories * Category III - Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid Travel * Kenaitze Service Area * In-State * Out-of-State Qualifications Education * Bachelor's Degree in business administration, management or related field, or a combination of education and experience in a related field may be substituted for a degree Experience * Five (5) years minimum of combined office management and executive level administrative experience * Three (3) years of supervisory experience including training, mentoring and succession planning of staff License/Certification * Must have a valid Alaska State driver's license and must remain insurable under the Tribe's policy, or obtain within 90 days of hire * Must be a Public Notary or obtain within 90 days of hire Preferred * Knowledge and experience working with tribes and/or native corporations * Knowledge and experience working with cultural diversities Special Skills * Self-motivated with a positive approach with Council, Tribal Members and staff * Possess excellent organizational skills and the ability to prioritize multiple projects and deadlines * Be able to type 50 words per minute * Strong writing, editing, proofreading, layout and design skills * Excellent customer service and listening skills * Demonstrate the willingness to learn the language, culture and history of the Dena'ina people * Proficiency with Microsoft Suite, or obtain training within 90 days of hire * Ability to work independently as well as collaboratively * Conducts business in a service-oriented manner that is attentive, pleasant, respectful and kind when dealing with un'ina, visitors, co-workers and others

Apply Description Apply for office manager

The Chemistry Department at the UAF College of Natural Science and Mathematics is looking for a motivated, self starter to be our Office Manager, to provide exceptional customer service, administrative support and coordination to our faculty, staff, students and visitors. This role provides administrative support to the faculty and other professional staff in the department. Duties include a variety of administrative tasks such as handling inquiries and office correspondence, coordination of department activities, managing the department calendar, submitting course schedules, coordinating graduate student applications and acceptance, purchasing office supplies, requesting student hiring. If you possess exceptional organizational and customer service skills and enjoy working with students and faculty, this role may be a good fit for you. To thrive in this role, candidates need to be self-motivated, able to provide superior customer service and have skills in organization, time management, and software generally used in an office environment (Microsoft office and Google Suite/Workspace). You should value team-work and strive to deliver services efficiently and accurately and be adept at problem solving in a diverse. You must be able to respond to issues concerning a diverse group of people. The ideal candidate will be able to quickly learn and adapt to new procedures and technologies. Minimum Qualifications: High School graduation and three years progressively responsible office/administrative experience, or an equivalent combination of training and experience. Work experience should include at least one to three years experience implementing support functions, customer service techniques and good interpersonal and communication skills is preferred. Position Details: This position is located on the Troth Yeddha' campus in Fairbanks, AK. This is a full-time, 11 months/year, FLSA non-exempt benefited staff position complete with a competitive salary and full employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, paid holidays, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be UA staff salary schedule, Grade 77, based on education and experience. This position is open until filled however a 1 st review of application will occur on October 14, 2024. To ensure consideration, make sure all required documents listed below are submitted prior to 11:59 pm AKST, October 13, 2024. Required documentation: -Cover Letter -Resume -Please make sure the 3 references listed on the application are professional, work related, preferably current and/or former supervisors. *To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible. The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at ************. UA is an affirmative action/equal opportunity employer, educational institution and provider and prohibits illegal discrimination against any individual: ********************************* The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check. Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act. If you have any questions regarding this position, please contact Sheri Hall, CNSM HR Manager, at ****************** or **************. All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business. * Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years. Access to the reports is available at: UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: ******************************************* Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: ************ or ********************* / ************ or uaa_*************************. UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: ***************************************** Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: ************ or *******************. UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: ********************************************************************** Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: ************ or emailing ********************.

Summary for Office Manager The Office Manager serves as the primary point of contact for independent sales (True Alaskan Tours) and charter operations (Allen Marine Tours), managing all non-cruise line sales and guest experiences. This position is responsible for coordinating private charters, overseeing independent visitor programs, supervising the seasonal Administrative Coordinator(s), and representing Allen Marine Tours and True Alaskan Tours. This position is split between our downtown Juneau office and our Auke Bay office. Due to the seasonal nature of our operations, this position works full-time March through October, with a reduced schedule of approximately 30 hours per week November through February. Essential Duties & Responsibilities for Office Manager Serve as the primary contact for True Alaskan Tours independent visitor programs. Manage the TAT website to ensure tour offerings, schedules, and pricing remain accurate and up to date. Manage online booking systems (FareHarbor and Viator), monitor inventory, and track daily sales. Respond to guest inquiries and answer phones / emails promptly and professionally. Represent True Alaskan Tours on the pier, greeting guests, assisting with check-ins, and ensuring a high standard of service. Coordinate closely with Juneau Sales and Marketing Manager to maximize sales and ensure all independent departures are properly staffed. Build and maintain strong relationships with concierge teams, hotels, and travel agents to grow independent sales. Maintain daily passenger records, sales logs, and partner invoices Reconcile partner fees and commissions and ensure timely reporting for accounting Generate and submit monthly and seasonal performance reports. Serve as the main contact for private charters and special events, including vessel charters and private events at Orca Point Lodge. Respond to inquiries, prepare proposals, and create custom itineraries and event outlines. Coordinate vessel and lodge scheduling with Sales, Operations and Food and Beverage teams. Collaborate with the Food and Beverage Manager to serve as a liaison for banquet menus, ensuring selections, timelines, and special requests are confirmed with clients. For wedding and private event coordination, assist clients with ceremony and reception timelines, menu and beverage planning, decor coordination and vendor logistics, charter dispatching and communication with day of contacts or wedding planners. Prepare and distribute Banquet Event Order (BEO) forms to Operations, Supply and Food and Beverage teams 7-14 days prior to event. Manage client agreements, collect payments, and maintain accurate financial and booking records. Support charter dispatching and on the day of execution, ensuring all departments are aligned. Compile post-event reports and end of season charter summaries. Coordinate local promotional events and community outreach activities to increase brand visibility. Represent Allen Marine tours and True Alaskan Tours at local tourism functions, business events and trade meetings. Collaborate with Sales and Marketing to promote local offerings and seasonal experiences. Supervise and support seasonal administrative staff. Troubleshoot and communicate any technical or inventory needs. Assist in recruitment as needed. Partner with the Sales and Marketing teams on projects and collaborate on future tour opportunities. Responsible for obtaining necessary parking/loading permits for seasonal operations. Create a system for employee comps and maintain requests and records throughout the season. Oversee the distribution of uniforms and provide leadership, coaching, and task oversight to the seasonal Administrative Coordinator(s) throughout the season. Ensure mail is picked up in a timely manner. Oversee the Administrative Coordinator's responsibility for mail collection during the summer. Ensure passenger manifests are created and distributed to appropriate teams and vessel crews in a timely manner. Oversee office supply inventory and ensure the Administrative Coordinator(s) is equipped to manage in-season ordering and management. Special projects may be assigned as required by the business. Minimum Qualifications (Knowledge, Skills and Abilities) for Office Manager High school diploma or equivalent. Strong verbal and written communication skills with a focus on guest service. Ability to work well with others Excellent organizational skills and attention to detail. Proficiency in Microsoft Office Suite. Ability to manage multiple priorities in a fast-paced environment. Valid U.S. driver's license and clean driving record. Must pass a background check and DOT drug test. Flexibility to work weekends, holidays, and varied hours during the tour season. Preferred Qualifications for Office Manager Degree or coursework in Business, Hospitality, or Tourism. Experience with FareHarbor and Viator, Clover, or similar reservation systems. Knowledge of local tourism and event markets in Southeast Alaska. Prior experience coordinating wedding, special events, or charter programs. Familiarity with food and beverage or banquet planning. Previous experience managing client relationships or community partnerships. Traits and Characteristics for Office Manager Professional, detail-oriented, and guest-focused. Confident communicator and relationship builder. Organized, proactive, and dependable with strong follow-through. Able to balance administrative accuracy with hospitality excellence. Represents Allen Marine's values of hospitality, safety, community, and sustainability. Physical Demands & Work Environment for Office Manager Combination of office, dockside, and field environments. Must be able to stand or walk for extended periods and board vessels as needed. Ability to lift and move up to 50 pounds. Must adhere to Allen Marine and U.S. Coast Guard drug and alcohol policies. Weekend and holiday availability required during the operational season. To deliver world-class experiences guided by the following Alaska Native cultural values safely and sustainably. Embrace Traditional Alaska Native Cultural Values that include Humility and pride, Respect for all people, including oneself, Respect for nature, Humor, Patience, Strength, and Holding each other up. Follow & Deliver Core Values: Safety First: We prioritize our guests and team members' safety and well-being, ensuring secure and enjoyable experiences. World-Class Employment: We strive to be a world-class place of employment, valuing hard work, mentorship, a sense of ownership, and opportunities for career growth. World Class Guest Services: We are committed to exceeding guest expectations, delivering world-class experiences that showcase our hospitality and the beauty of Alaska. Collaborative Professionalism: Embracing collaboration within our organization with a professional spirit, understanding that amidst laughter and play, our dedication to excellence and integrity remains unwavering. Community Collaboration: Actively choosing to partner with neighbors and the community across Alaska, making a conscious effort to support local businesses and create social and economic opportunities through meaningful cooperation beyond our organization. Sustainability at our core: We are dedicated to sustainable operations for future generations. Curiosity & Innovation: We encourage a culture of curiosity and innovation, striving to be early adopters in technology and staying ahead in our commitment to continuous improvement. Integrity- Driven Decisions: Integrity guides every decision we make, ensuring transparency, honesty, and ethical conduct in all aspects of our operations. Cultural Respect & Sharing: We deeply celebrate and honor our Alaska Native heritage, fostering intergenerational connections, embracing family values, and contributing to the cultural richness of our communities. Environmental Conditions for Office Manager The environmental conditions are those that an employee may be subject to while performing the essential functions of this job. Physical Demands for Office Manager The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Occasionally required to lift and/or move up to 50 pounds. Ability to walk on uneven deck surfaces crossing from vessel to vessel. Work Environment for Office Manager The work environment characteristics described here are representative of those encountered by an employee while performing the essential functions of this job. This is a fast-paced and dynamic work environment with a diverse workforce. Ability to work a flexible schedule to include weekends and holidays during the tour season. Must adhere to AM Owner Group, & Affiliated Companies, and the United States Coast Guard Consortium Drug & Alcohol Policies & Procedures.

Job DescriptionPart-Time Office Administrative Assistant - Fairbanks, AKEmployer: TDL Staffing Pay: $23.00-$25.00 per hour (DOE) Schedule: Approximately 10 hours per week | Flexible: Tues/Thurs or Mon/Wed/Fri Opportunity: Potential to grow with the client TDL Staffing is seeking a Part-Time Office Administrative Assistant in Fairbanks. This role involves supporting daily office operations with tasks like answering phones, data entry, taking payments, and completing office errands. The ideal candidate is organized, detail-oriented, and able to work independently while providing professional and friendly support.Responsibilities: Answer phones and respond to inquiries professionally. Perform accurate data entry and maintain office records. Take payments and handle basic financial transactions. Complete bank runs and other office errands as needed. Assist with general office duties to support day-to-day operations. Minimum Requirements: 2+ years of office experience. Proficiency with Microsoft Word, Outlook, and Excel. Strong organizational skills and attention to detail. Ability to work independently and manage time effectively. Good communication skills, both written and verbal. Background screening is a part of the hiring process for this position. Support a drug free work environment. Ready to get started? Apply Today:Applicants never pay fees when applying with or working for TDL Staffing. Begin your application online: APPLY NOW Have questions? Call our Fairbanks office at (907) 455-8300. TDL Staffing is an Equal Opportunity Employer (EOE). #FAIR123

Department Guest Services Employment Type Seasonal - Full Time Location Fairbanks Princess Riverside Lodge Workplace type Onsite RESPONSIBILITIES REQUIREMENTS Benefits About Holland America/Princess Alaska-Yukon Land Operations We're a collaboration of Princess Cruises and Holland America Line, innovators in Alaska tourism and advocates for the environment. We offer guests adventure, comfort, and a variety of lifetime memories-whether sailing past glaciers, cozying up in a wilderness lodge, or spotting a bear from a dome-window rail car. Our teams participate in HAP's sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment. We are dedicated to delivering excellent customer service to all guests, coworkers, and vendors and provide a safe workplace for all team members and a safe vacation experience for all guests. HAP is committed to a diverse, equitable, and inclusive work environment. The best way to learn more about all of our roles and opportunities is to connect with us on Facebook and Instagram.

Provide timely and professional check-in/check-out services in accordance with established scripting and standards. Assist in supervising the front desk function; ensure staff is properly trained including service expectations, hotel facilities and services, local directions, property management and reservations systems, safety, and emergency procedures, etc. Monitor performance and recommend corrective or disciplinary action. Alert management of potentially serious issues. Up-sell rooms where possible to maximize hotel revenue. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier or other reports, preparing deposit, and counting/securing assigned bank. Routinely check in/check-out guests, answer phones, take reservations and assist staff with job functions. May be responsible for issuing safe-deposit boxes to guest and ensuring the security of keys. Promote hotel services, facilities, and outlets; provide guests with information such as local attractions and directions to increase guest satisfaction. Complete opening and closing shift duties and communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up. Respond appropriately to guest complaints. Make appropriate service recovery gestures in accordance with established guidelines. Promote teamwork and quality service through daily communication and coordination with other departments. Perform other duties as assigned which may include guest room tours, concierge services, special guest requests, etc.) What We Need from You - High School diploma or equivalent, plus one-year front office/guest relations experience including some supervisory training/experience. Some college preferred. Must speak fluent English. Other languages preferred. Frequently standing up behind the desk and front office areas Carrying or lifting items weighing up to 50 pounds Handling objects, products, and computer equipment Use a keyboard to operate various property management and reservations systems, etc. Communication skills are utilized a significant amount of time when interacting with guests and employees. Reading and writing abilities are utilized often. Basic math skills are used frequently. Problem solving, reasoning, motivating, and training abilities are often used. May be required to work nights, weekends, and/or holidays. What we Offer ─ We'll reward all your hard work with a great salary and benefits - including a great room discount and superb training. Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. IHG is committed to promoting a culture of inclusion where everyone feels safe, respected, and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work. Not Applicable for applicants in CA, CO, NJ, NY, WA, HI, IL, MN, VT, MA.

What perks can you expect? Work in a dynamic, culturally diverse team from around the globe with leadership responsibility The chance to work in an inclusive culture and make life-long friends Opportunities for career growth or future work at other Pursuit locations Access to one of the world's most beautiful and iconic National Parks What will be your daily pursuit? Helping to create iconic, inspiring, and unforgettable guest experiences by leading our team of hospitality professionals at Kenai Fjords Tours! What will your compensation be? $78,000-$82,000 plus full benefits including medical, vision, dental, 401K with employer match, and more! When does this adventure begin? This is an extended seasonal full-time role with a set start date of January 5th, and an annual planned leave of absence in November and December. What will you do in this job? Oversee all customer-facing operations at the front desk, in transportation, and in the gift shop at Kenai Fjords Tours Lead and manage a team of approximately 25 employees in guest-facing roles Manage daily workflows, scheduling, and operational priorities for all guest-facing departments Serve as the main point of contact for guest issues, resolving concerns promptly and professionally Ensure brand and sales standards are consistently met across all guest touchpoints Assist with hiring, onboarding, training, coaching, mentoring, and evaluating employees Develop and maintain a strong team culture, encouraging collaboration and continuous improvement Deliver consistently high-quality guest service, ensuring a positive and memorable experience What skills and experience do you need for this job? Previous supervisory or management experience in hospitality, tourism, or retail operations required Strong leadership and team-building skills with the ability to inspire and motivate others Excellent organizational, problem-solving, and time-management abilities Knowledge of guest services, sales, and brand standards preferred Strong communication and interpersonal skills with a focus on guest satisfaction Ability to remain flexible, proactive, and positive under pressure Willingness to work varied shifts, including weekends and holidays Commitment to Safety First and to Pursuit's service standards What will your work environment be like? **Beautiful.** You'll work in iconic, unforgettable and inspiring Seward and Kenai Fjords. You'll see amazing scenery and wildlife. You'll participate in team events - and fun! **Independent.** You'll spend your days leading guest-facing operations in Seward, Alaska! **Balanced.** Pursuit Collection is a non-smoking, drug-free environment. **Remote.** Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi. **Busy.** Be prepared for a hands-on working environment with walking, stair climbing, bending, reaching, and lifting (up to 50 pounds with assistance) required. **Respectful.** You'll spend your days working with a unique team of individuals where your views, orientation, culture, background and opinions are welcome as we strive to ensure an inclusive culture. EEO Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the USA to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can't apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at ************************. We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted.

Job Description At Denali Park Adventures, great teams start with great leadership. The Tour Office and Reservations Manager, also known as the Headquarters Manager on Duty (HQ MOD) is responsible for encouraging and supporting the Adventure Experts towards creating a focused, friendly, task-oriented, customer service driven team. Major components of the Tour Office and Reservations Manager position include direct correspondence with Travel Agents and Cruise Lines to arrange the sale and scheduling of tours, oversight of payment, understanding and organization of company logistics, and involvement in management meetings. The Tour Office and Reservations Manager is able to be a respectful and supportive leader, delegate tasks, structure the tour schedule with respect to the whole company needs, remain calm and resolute during crisis, and be responsible for the direction and team efforts of the Adventure Experts. Tour Office and Reservations Managers will work as a team to foster smooth operations at the Tour Headquarters and Offices throughout the Denali Park Adventures summer season. Tour Office and Reservations Managers report to the Denali Administrative Manager. Key Responsibilities and Accountabilities: Staff Training Participate in pre-season Management Orientation and Training. Participate in and oversee Adventure Expert training. Participate in housing operations set up in the pre-season. Staff Management Create a friendly, welcoming, customer-service driven environment Ensure that Adventure Experts are working efficiently and effectively through daily follow-up and interactions Be available for Adventure Experts, offering support, encouragement, and constructive critique Administer job performance evaluations of Adventure Experts and communicate to Denali Administrative Manager Uphold company policy in the absence of the Denali Administrative Manager Office Administration Oversee orchestration of tour scheduling by carefully managing tour sizes. Daily and weekly review of schedules is required. Ensure that communication with guests, partners, and booking companies is positive and effective Verify accuracy of transactions and collection of all partner vouchers through careful auditing practices Understand company logistics to effectively communicate with Shuttle Drivers and Tour Managers Manage group and event reservations Manage emails from guests, travel agents and booking companies Keep office materials and supplies up to date and stocked. And the office environment clean and tidy Keep merchandise stocked and work with square system to update stock Communicate with Adventure Experts regarding open bookings and ensure timely follow-up on emails or reservations that may require refunds. Tour Sales Undertakes all tasks of the Adventure Expert position Communication Participate in weekly meetings with the Denali Administrative Manager (and General managers if needed). Maintain daily communication with tour operations to provide support and assist with reservations. Requirements: High School/GED with 1 year of relevant hospitality/tourism experience or College degree (Business/Hospitality/Tourism preferred). Demonstrated leadership and prior management experience Ability to create and maintain a positive, productive team environment. Ability to think quickly and creatively to minimize guest or team issues and obstacles Strong customer service orientation Strong oral and written communication skills Proficient computer skills and previous cash register/POS experience Maintain professional appearance at all times and represent the company in a positive way The ability to work well under stress and pressure and remain calm when conflict arises. Position uses company vehicles, so a clean driving record is needed. Applicants with previous experience in customer service, sales, and/or reservations especially in the seasonal tourism field will be given priority. Collaborate effectively with other managers to ensure smooth day-to-day operations. Pay is Depending on Experience: Starting at $22 ($20 hourly base wage + $2 per hour end of season bonus) *Single Room Housing*