Customer Service Manager - In Office
Office manager job in Cedar Rapids, IA
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
Director of Assisted Living
Office manager job in Washington, IA
Join WesleyLife and Help Revolutionize the Aging Experience!
WesleyLife is revolutionizing the experience of aging by challenging the stigma that aging means decline and promoting the idea that life transitions are opportunities for growth and purpose. Come be a part of the revolution!
About the Role: Director of Assisted Living
As a Director of Assisted Living, you'll play a key role in supporting the health, happiness, and daily experience of the residents at Halcyon House in Washington.
As a Director of Assisted Living, you will:
Oversees Assisted Living services, programs, and activities to meet residents' clinical and psycho-social needs.
Ensures compliance with federal, state, local, and corporate regulations in collaboration with other departments.
Develops a social model of care promoting resident choice and family involvement.
Maintains and updates day-to-day operational procedures for Assisted Living.
Hires, evaluates, and supervises Resident Associates and CNAs; manages 24-hour staffing and scheduling.
Encourages family engagement and orients new residents to the community.
Leads monthly Resident Forum for communication and feedback.
Partners with Executive Director to create and monitor the annual budget.
Provides case management to ensure proper screening, assessments, and re-assessments per regulations.
Open Shifts Available:
Full-time, Monday-Friday (8:00am-5:00pm) with flexible hours
Qualifications:
Must demonstrate leadership skills and approach new ways of thinking - provide leadership in clinical and psycho-social programming for residentsâ¯
3-5 years of previous nursing leadership experience, active RN licenseâ¯
Knowledge and understanding of all applicable state and federal regulations, quality assurance, compliance, clinical and social modeling.⯠Knowledgeable of nursing and medical practices and proceduresâ¯
Ability to coach, manage, and lead a team to provide high-level services.
Community Location: 1015 S Iowa Ave, Washington, IA 52353
What We Offer
We know a great career is about more than just a paycheck - it's about belonging, growth, and making a difference. At WesleyLife, we provide:
Compensation & Flexibility:
The salary rate will be based on years of experience. The range for this role is $75,000-$80,000.
DailyPay Access: Get paid when you need it - instantly access your earnings before payday
Flexible Scheduling: We work with your needs and schedule
Health & Wellness:
Comprehensive Benefits Package: Including health care, vision, dental, and 401(k).
Free wellness center memberships and cash incentives for healthy habits
Voluntary benefits including life, accident, and critical illness coverage
Education & Career Growth:
Scholarship Assistance: Up to $3,000/year
Tuition Reimbursement: Up to $1,500/year
Educational Discounts: 18% off tuition at Purdue University Global
Ongoing leadership training and development pathways
Extra Perks:
Referral Bonus Program - bring your friends and earn rewards
Recognition and appreciation programs that highlight your impact
A workplace culture that prioritizes respect, teamwork, and support
Halcyon House, located in Washington, Iowa, is a WesleyLife Community for Healthy Living offering a variety of living options including independent living, assisted living, memory care, long-term care, and short-term rehabilitation. Nestled in the heart of Washington, Halcyon House provides a picturesque setting with thoughtfully designed spaces for socializing and vibrant community life. With a commitment to enhancing residents' lives, Halcyon House features a range of amenities including educational programs, fitness classes, fine dining, and a robust calendar of activities. Whether you're seeking peace and tranquility or vibrant social engagement, Halcyon House strives to meet every resident's lifestyle needs.
Why Choose WesleyLife?
At WesleyLife, you're not just starting a job - you're joining a purpose-driven community where your well-being, growth, and impact truly matter. With nearly 80 years of excellence in serving older adults, we empower our team members to thrive while making meaningful connections and changing lives every day.
WesleyLife is proud to be recognized as one of Senior Care's Best Places to Work by WeCare Connect! We're committed to a workplace where every team member is seen, heard, and appreciated.
Ready to Make a Difference?
We're excited to meet people who share our passion for service, wellness, and community.
Apply today and help us continue to revolutionize the aging experience - the WesleyLife Way.
WesleyLife believes in welcoming all people to our team and is an equal opportunity employer. Because of our commitment to your health and well-being, you will be required to successfully complete a pre-hire health assessment, drug screen, and tobacco screen prior to beginning employment.
WLHAHCIJ
Office Manager
Office manager job in Hiawatha, IA
Represents ServiceMaster by Rice in daily contact with customers. Extends excellent customer service in all communications. Performs a variety of clerical tasks to support field office operations. Responsible for billing to insurance companies and some direct customers for services performed. Provides customer service regarding the bills and resolution of customer and insurance discrepancies. Manages the job leads program with insurance companies for the field office.
Essential Duties
Greets customers and visitors and answers all incoming calls. Provides basic company information and directs inquires to the appropriate personnel.
Maintains attendance schedule for employees in field office and processes time off requests with human resources/payroll.
Acts as the human resources liaison for new employees and benefit enrollment and other human resources processes.
Schedules appointments for carpet and upholstery estimates and cleaning.
Prepares estimates for carpet and upholstery cleaning based on information provided.
Does intake for any rug cleaning jobs.
Obtains information on disaster losses and coordinates service with the area manager and technicians.
Maintains job files and scans job-related information and pictures into Restore.
Follows and meets job processing guidelines and deadlines as defined by the insurance companies' program agreement and ServiceMaster Corporate procedures.
Utilizes Xactimate to generate invoices based on job estimate worksheets provided by managers.
Available on short notice for weekend or evening work to meet insurance companies' deadlines as needed.
Communicates with management, customers, and insurance company representatives regarding job estimates and invoices.
Bills customers or insurance companies for services rendered and materials.
Works with area manager to resolves discrepancies and issues raised to the satisfaction of all parties.
Reports on job status and any updates to the area manager on daily basis.
Maintains customer and insurance company profile information in systems.
Performs basic clerical functions in support of management and staff and other duties as assigned.
Knowledge, Skills, and Abilities
High School diploma or GED required. Associates degree desired.
Invoicing experience desired.
Excellent communication and organizational skills.
Superior customer service skills face-to-face and on the telephone.
Strong attention to detail.
Ability to multi-task.
Working knowledge of Microsoft Word, Excel, and Outlook.
Flexibility to work weekends with little advance notice.
Physical Demands
You must be able to perform the following with or without reasonable accommodation. If an accommodation is required at any time, please discuss with your management team and the Clive human resources coordinator.
Sit at a desk, work on a computer, and talk on a phone for approximately 8 hours/day.
Ability to lift, carry, push, and pull 50 pounds (usually rugs for cleaning).
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, knowledge, skills, abilities, and physical demands. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
If a reasonable accommodation would assist you in your work duties, please discuss with the management team and the Clive human resources coordinator.
EEO Employer
Benefits
Paid time off
Health insurance
Dental insurance
Vision insurance
Life insurance
401(k)
401(k) matching
Supervisor of Funeral Support Services
Office manager job in Cedar Rapids, IA
The Supervisor of Funeral Support Services supervises the Cedar Memorial Funeral Homes support departments to ensure an outstanding funeral experience for the families we serve. The Supervisor of Funeral Support Services creates and evaluates processes and procedures to ensure accuracy and efficiency.
Duties/Responsibilities:
Supervises Death Certificate Processing, Courier, Hospitality, and Funeral Support departments.
Assists Funeral Support to meet funeral service deadlines.
Assists Hospitality and fills when needed.
Updates the Death Call Summary daily.
Returns cremated remains to the recipient designated by the Funeral Director.
Provides backup support to the Manager of Funeral Home Operations on incentive pay data entry.
Coordinates and maintains the overnight Removal Assistants calendar.
Prepares music playlist for services at the request of the Funeral Director.
Monitors and Orders urns, urn vaults, register books, candles, acknowledgment cards, bookmarks, prayer cards, and other service items as needed.
Orders supplies for the Decedent Care department as requested.
Writes and conducts quarterly performance reviews for full-time reports and discusses goals.
Writes and conducts annual performance reviews for full-time and part-time direct reports.
Inventories cremated remains stored in the vault, assisting Funeral Directors in arranging their return to the designated recipient.
Provides guidance and feedback to direct reports to ensure the Cedar Commitments are being observed and client family experiences are extraordinary.
Submits information to Batesvilles Living Memorial program.
Follows safety policies and procedures.
Other design projects and administrative tasks as needed.
Required Skills/Abilities:
Excellent verbal and written communication skills.
Ability to create and present ideas, reports, and budgets in various formats.
Ability to work both independently and collaboratively.
Excellent time management skills with the ability to assign and delegate tasks.
Highly Proficient with Microsoft Office Suite or related software.
Excellent organizational skills and attention to detail.
Education and Experience
:
Associate's degree required; Bachelor's degree in a related field preferred.
Minimum of 3 years of experience in an office setting required.
3-5 years of previous supervisory experience preferred.
Previous experience in Publisher and/or Adobe Photoshop preferred.
Physical Requirements:
Must be able to lift up to 25 pounds of force and up to 10 pounds of force regularly.
Reaching
Pushing
Pulling
Grabbing
Walking
Keyboarding
Hearing
Standing
Stooping
Kneeling
Talking
Repetitive Motions
Compensation details: 45000-60000 Yearly Salary
PI10c7d5f3909a-31181-39263154
Guest Service Manager
Office manager job in Marion, IA
Who We Are Founded in Hull, Iowa in 1981, Pizza Ranch has grown from a single location into one of the nation's premier fast-casual restaurant chains. With over 200 locations across thirteen states, our concept combines a crave-worthy buffet of pizza, crispy ranch chicken, salads, desserts, and a full-service delivery and takeout model-all designed to serve up legendary experiences.
At the heart of Pizza Ranch is our mission:
"To establish every Pizza Ranch as a business ministry opportunity where our guests receive a legendary experience through quality food and service; and where we take a positive leadership position in the communities we serve and equip our employees with tools to lead happy and productive lives."
We believe in positively impacting every guest, team member, and community we serve. If you're someone who thrives in a fast-paced, people-focused environment and enjoys making a difference through food, service, and leadership-this is the place for you.
Job Summary:
As a Guest Services Manager, you are a key member of the management team and play a vital role in delivering the Pizza Ranch experience. You'll lead by example, helping to build a strong team culture, ensure high food and service standards, and drive successful operations during high-volume shifts-especially nights and weekends.
You'll assist the General Manager & Assistant General Manager in day-to-day restaurant operations and help lead the guest experience using data and feedback from tools like Qualtrics. You'll also have responsibilities across multiple operational areas to ensure smooth, safe, and guest-focused execution.
Key Responsibilities Include, but Are Not Limited To:
Lead and support restaurant operations during peak periods
Execute and uphold Pizza Ranch food quality and guest service standards
Assist with food ordering and maintaining proper inventory levels
Conduct regular cleanliness, safety, and maintenance walkthroughs
Interview, hire, and onboard new team members
Provide coaching and apply progressive discipline when necessary
Analyze guest feedback and implement improvements using Qualtrics and other tools
Collaborate with the management team to control food and labor costs
Model a positive and professional attitude with staff and guests
Contribute to a team culture that promotes respect, accountability, and excellence
Lead training and development efforts to ensure team success
Expectations:
Improve food quality and guest satisfaction metrics
Successfully manage and lead high-volume rush shifts
Drive a culture of safety, cleanliness, and operational excellence
Demonstrate strong leadership, communication, and conflict resolution skills
Be available to work flexible hours, including evenings and weekends
Qualifications:
Prior restaurant management experience preferred
Strong leadership and team-building skills
Excellent organizational, multitasking, and problem-solving abilities
Proficiency in basic computer applications
High school diploma or equivalent
Ability to work in a fast-paced, hands-on environment
Passion for hospitality and people development
If you're ready to grow your leadership skills and make a legendary impact, we invite you to apply and be part of something special at Pizza Ranch .
View all jobs at this company
Office Manager / Sales & Service
Office manager job in Marion, IA
Benefits:
401(k)
Paid time off
Tuition assistance
Ace Handyman Services Cedar Rapids and Iowa City, a locally-owned member of the Ace Hardware family, is looking for a full-time Office Manager with Sales experience, to serve as the glue for a small team in our Marion office.
Providing residential and commercial property maintenance and repair services throughout the corridor region, we are seeking an experienced professional to handle customer interactions, internal coordination, and administrative functions for our small team. This is not an entry level position and requires sales and customer service experience.
Annual Pay Range: $40,000-$55,000, depending on skills and experience
What we offer:
Regular performance reviews with opportunities for pay increases
Competitive hourly pay + allowances + incentives = great compensation package!
Friendly, supportive, and flexible environment = no evenings or weekends!
Paid holidays and vacation
401(k) plan
Skills development and career-growth opportunities
On-the-job training provided
Job requirements: (Please do not apply if you don't meet these qualifications)
Sales experience (minimum 7 years)
Exceptional customer service skills / ability to build rapport over the phone
Proficient in using technology
Outstanding communication skills - verbal and written
Basic math skills
Energetic and self-motivated
Additional qualifications:
Friendly, positive, customer-focused attitude
Comfortable multi-tasking in a fast-paced, dynamic environment
Organized and detail-oriented
Clear communicator (verbal & written)
Problem-solver
Flexible, team player
Preferred Skills:
Estimating experience
Trades / Home Improvement / Construction industry background
Accounting familiarity
Service Titan software experience
Social Media expertise
Familiarity with general property terminology
Join our team and love your job again!
Compensation: $40,000.00 - $55,000.00 per year
The 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry.
Most of the projects completed are for Repeat and Referral Customers-folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available by selecting "Show Me All Jobs" above.
Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.
Auto-ApplyOffice Manager
Office manager job in Coralville, IA
Job DescriptionOffice Manager
Compensation: $20-$24/hour, based on experience
About Us: Eidolon Insurance is a mission-driven insurance Brokerage that helps families protect what matters most. We are known for our positive culture, growth-minded environment, and commitment to client service.
Responsibilities:
Oversee daily office operations and workflow
Use Apple IOS
Optional: support AI tools or GoHighLevel if experienced
Use Excel, Word, and Google Suite efficiently
Manage case files, data, payroll, and invoicing
Communicate with clients and internal teams professionally
Maintain social media accounts
Qualifications:
Strong communication and organizational skills
Professional, accountable, and team-oriented
Experience with case/workflow management, payroll, invoicing, and data management
Details:
$20-$24/hour, based on experience
Full-time
EOE Statement:
We are an equal opportunity employer and prohibit discrimination or harassment based on any protected characteristic under federal, state, or local laws.
Billing Manager
Office manager job in Coralville, IA
Job DescriptionOverview
CARE Ambulance is seeking an experienced Billing Manager to oversee all aspects of medical billing, coding, and accounts receivable. This position ensures timely, accurate claim submission and payment posting, manages facility and special event billing, and maintains compliance with insurance regulations and company procedures.
Key Responsibilities
Submit and manage medical insurance claims with accurate ICD-10 coding
Verify benefits and eligibility for all patients
Follow up on unpaid or short-paid claims to ensure maximum reimbursement
Post payments, process deposits, and reconcile accounts daily
Refile and resolve denied or rejected claims promptly
Communicate with insurance companies, facilities, and patients regarding claims and payments
Manage collections, refund requests, hardship, and bankruptcy accounts
Prepare monthly billing, AR, and collection reports
Invoice and track payments for facilities, events, and self-pay accounts
Assist with audits, policy updates, and process improvements
Maintain current knowledge of insurance billing regulations and payer rules
Coordinate with Accounting, HR, and Executive teams to ensure efficient operations
Maintain strict confidentiality and professionalism in all interactions
Qualifications / Requirements
High school diploma required; associate degree preferred
ICD-10 coding experience required
CADS and CAC certifications preferred
Experience in healthcare billing, business office management, or supervision preferred
Strong written and verbal communication skills; must read, write, and speak English fluently
Proven ability to manage multiple priorities and meet deadlines
Excellent organization and time-management skills
Proficiency with QuickBooks preferred
Motivated, self-sufficient, and detail-oriented
Team-oriented with a strong work ethic and problem-solving ability
#hc212525
Office Manager
Office manager job in Coralville, IA
The Office Manager in a Helzberg Diamonds retail store manages the daily operations of the office by providing guidance and leadership necessary to assist the store in achieving sales and profit goals. Key responsibilities include: * Procedural compliance to ensure that all transactions are handled in accordance with company policies and procedures
* Successful implementation of company programs and initiatives (including extended warranty sales, in-store signage, pricing and merchandising tagging)
* Providing the direction, leadership, and motivation necessary to assist the store in achieving sales and profit goals
* Achieving personal sales and extended warranty goals by working on the sales floor
* Assist Store Manager in recruiting, interviewing and hiring top talent
The ideal candidate will possess:
* High school diploma or equivalent
* One to three years of retail office experiences
* Previous supervisory experience
* Ability to sell in a commission environment
* Experience using a PC or POS system or other computer keyboard is required
* Strong communication and organizational skills required
* Must be available to work a flexible schedule, including evenings, weekends and holidays
Guest Service Manager
Office manager job in North Liberty, IA
Who We Are Founded in Hull, Iowa in 1981, Pizza Ranch has grown from a single location into one of the nation's premier fast-casual restaurant chains. With over 200 locations across thirteen states, our concept combines a crave-worthy buffet of pizza, crispy ranch chicken, salads, desserts, and a full-service delivery and takeout model-all designed to serve up legendary experiences.
At the heart of Pizza Ranch is our mission:
"To establish every Pizza Ranch as a business ministry opportunity where our guests receive a legendary experience through quality food and service; and where we take a positive leadership position in the communities we serve and equip our employees with tools to lead happy and productive lives."
We believe in positively impacting every guest, team member, and community we serve. If you're someone who thrives in a fast-paced, people-focused environment and enjoys making a difference through food, service, and leadership-this is the place for you.
Job Summary:
As a Guest Services Manager, you are a key member of the management team and play a vital role in delivering the Pizza Ranch experience. You'll lead by example, helping to build a strong team culture, ensure high food and service standards, and drive successful operations during high-volume shifts-especially nights and weekends.
You'll assist the General Manager & Assistant General Manager in day-to-day restaurant operations and help lead the guest experience using data and feedback from tools like Qualtrics. You'll also have responsibilities across multiple operational areas to ensure smooth, safe, and guest-focused execution.
Key Responsibilities Include, but Are Not Limited To:
Lead and support restaurant operations during peak periods
Execute and uphold Pizza Ranch food quality and guest service standards
Assist with food ordering and maintaining proper inventory levels
Conduct regular cleanliness, safety, and maintenance walkthroughs
Interview, hire, and onboard new team members
Provide coaching and apply progressive discipline when necessary
Analyze guest feedback and implement improvements using Qualtrics and other tools
Collaborate with the management team to control food and labor costs
Model a positive and professional attitude with staff and guests
Contribute to a team culture that promotes respect, accountability, and excellence
Lead training and development efforts to ensure team success
Expectations:
Improve food quality and guest satisfaction metrics
Successfully manage and lead high-volume rush shifts
Drive a culture of safety, cleanliness, and operational excellence
Demonstrate strong leadership, communication, and conflict resolution skills
Be available to work flexible hours, including evenings and weekends
Qualifications:
Prior restaurant management experience preferred
Strong leadership and team-building skills
Excellent organizational, multitasking, and problem-solving abilities
Proficiency in basic computer applications
High school diploma or equivalent
Ability to work in a fast-paced, hands-on environment
Passion for hospitality and people development
If you're ready to grow your leadership skills and make a legendary impact, we invite you to apply and be part of something special at Pizza Ranch .
View all jobs at this company
Business Manager
Office manager job in Hiawatha, IA
IMMEDIATE OPENING!
AWARDED BEST DEALERSHIP TO WORK FOR 12 TIMES!
Dave Wright Nissan Subaru Core Values:
We Solve It
We Are All One Team
We Do What We Say
We Grow Or We Die
We Commit And Never Quit
Business Manager Responsibilities:
Work directly with the sales team and customers to assist in the financial buying process
Build relationships with customers
Present service contracts and program options
Complete paperwork for title work and lenders
Maintain relationships with lenders and vendors
Achieve monthly forecasts for F&I income, penetrations, and customer service
Prior automotive sales experience NOT required
Business Manager Compensation & Benefits:
Unlimited commission potential
Health, dental, vision, and life insurance
Paid holidays, vacation and sick days
5 day work week
401K
Other Perks:
Summer golf outing
Christmas party
Company picnic
Monthly Impact Award Winner
Monthly National Holiday celebrations
Apply for our Business Manager position today!
Auto-ApplyFront Desk Manager
Office manager job in Coralville, IA
Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team!
The Front Desk Manager is responsible for the day to day operations of the Front Desk functions in accordance with brand and company standards. Directing, implementing and maintaining a service and management philosophy which serves as a guide to provide exceptional service to both our guests and team members. Attend to guest and group special needs and solve problems with confidence. Skillfully manage the Front Office staff by creating an environmentwhere motivated people want to join, learn, provide exceptional service and grow with the company. Lead a diverse team by modeling expected behavior, by empowering and coaching through the employment lifecycle. Operate within departmental budgets through effective stock and cost controls and well managedschedules.
QUALIFICATIONS:
Previous supervisory experience.
Previous Hotel Front Desk experience.
Ability to communicate effectively with the public and other Team Members.
Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin,sexual orientation, gender identity, disability or protected veteran status.
Auto-ApplyBox Office Supervisor | Part-Time | Xtream Arena and GreenState Family Fieldhouse
Office manager job in Coralville, IA
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview
The Box Office Supervisor will assist the Box Office Manager with event day operations and day-to-day operations of the box office. Box Office Supervisor directly oversees ticket sellers in the box office. Also, supervises ticket sales for the Arena events during event time and assumes the role of Ticket Office Manager in the absence of the Manager. Duties may include management functions, such as organization, accounting, customer service, maintaining equipment, operating computerized ticketing systems, preparing reports, in addition to supervisory duties and other duties as assigned.
This role pays an hourly rate of $18.00
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
This position will remain open until November 21, 2025.
Responsibilities
Responsible for the daily auditing, recording and preparation of the deposit of monies received at the Ticket Office, preparation of event statements and settlements.
Oversee the event and/or weekend work assignments of all ticket sellers.
Train and oversee ticket sellers including explanation of rules and policies, as well as assigning and monitoring work of box office staff.
Participates in ticket sales either at the “window” or on the phone, and parking sales as demand necessitates.
Provide professional customer service to patrons and clients.
Monitor inventory and notify manager of the need to order supplies, materials, or equipment.
Assist the Box Office Manager in event and/or weekend activities, including submitting information to Paciolan, pulling tickets for event promoters and the event manager, generating daily reports, auditing all monies received and other various tasks as needed.
Assist box office manager in building all facets of events in the Paciolan ticketing system.
Responsible for cash handling and box office controls.
Process financial reconciliation such as daily reports, event statements and monthly reports.
Perform additional related duties and responsibilities as required.
Availability for weekend and evening work required.
Qualifications
Minimum of two years in a customer service-oriented job and minimum of one year in a supervisory position supervising 5 or more people in completing tasks of routine to complex natures. Relevant education can substitute for experience.
Strong problem-solving skills
Preferred experience with ticketing systems and working in live events.
Strong oral and written communication skills required.
Experience handling money and cash management controls
Work in a fast-paced environment and able to multitask
Ability to work evenings and weekends as required
Strong customer service skills
Team player
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-ApplyOffice Coordinator-MHC Washington County
Office manager job in Washington, IA
Responsibilities The Office Coordinator at our Mental Health Center- Washington County is responsible for overseeing and managing the daily administrative activities of an office. The Office Coordinator ensures that the office runs smoothly by managing various tasks such as scheduling, handling correspondence, maintaining office supplies, and providing general administrative support to staff. In addition, you will:
* Greet individuals who enter the business office and assists clients with the check in process including verifying client information, insurance information or funding source and making copies of insurance cards as needed. Updating NetSmart with any changes as needed.
* Verify initial insurance eligibility prior to intake appointment. Collect co-pays, co-insurance, deductibles, overdue balances from clients at each appointment and documents on their deposits.
* Obtain consent for treatment, demographic information, appropriate releases of information, and other required intake information from clients.
* Monitor clients' need for prior authorization and additional authorization for services and ensures that authorization is obtained.
* Provide clients, families, and funders with client history as needed while maintaining HIPAA guidelines.
* Manage client records according to agency, state and federal guidelines. Communicate discharged client information to the Discharge Coordinator.
* Answer the telephone and screen/routes all calls appropriately, taking messages if needed.
* Serve as a support assistant to all clinical and medical staff including assisting with therapists' scheduling needs and monitoring prescribers' schedules to ensure minimal gaps in their schedules.
* Maintain Appointment Fill list as needed and call clients' when there is availability. Enforce the no show policy and maintains walk-in or on-call status spreadsheets and documents in the scheduler under alerts.
* Assist eligible clients with completing the initial Region application and upon expiration of their application.
* Send copies of billing sheets, insurance cards, Region applications, Region Notice of Decision (NOD), and demographic information to the main office when requested.
* Coordinate requests for IT assistance, copier and fax maintenance, and telephone system service as needed. Ensure that the office is stocked with adequate office supplies.
* Maintain cleanliness of office including dusting, vacuuming, and removing trash in providers' offices and common areas if applicable.
* Balance petty cash bag monthly and submits for replenishment from Finance if more than $10. Prepares weekly and monthly bank deposits and takes the deposits to the bank. Reconciles One Card statement and allocates invoices for the mental health center.
* Serves as a support for the other MHC with NetSmart functions and questions, including the scheduler.
* Other duties as assigned.
Requirements
Education:
* High school diploma or equivalent is required.
Experience:
* Previous experience as an office coordinator, office assistant, or a similar role is preferred.
* Previous experience working with an electronic health record (EHR) system is preferred.
Knowledge/Skills:
* Strong organizational and multitasking skills.
* Excellent verbal and written communication skills.
* Proficient in Microsoft Office
* Detail-oriented, proactive, and capable of handling confidential information with discretion.
Benefits
Competitive benefits package for full-time employees working 30+ hours a week:
* Health insurance (up to 79% employer paid)
* Dental insurance
* Vision insurance
* 401(k) with profit sharing and employer match
* Paid time off (accrue up to 80 hours during first year of employment; increases based on tenure with agency)
* 10 paid holidays
* 80 hours sick time
* 2 wellness days
* Staff development and training
* Public Service Loan Forgiveness (PSLF) eligibility for federal student loans
* Employer paid CEU's through Relias
* PerkSpot- employee discount program
* Employee assistance program
* Advancement opportunities
About the Organization
Hillcrest is a non-profit organization that assists adults and children in need of help. Every day, Hillcrest builds confidence in hundreds of people and families. We strive to be a leading provider in supporting brain health and wellness. We're a place where compassion is commonplace. Where our passion soars and faith restores.
COVID-19 Vaccination Not Required*
Customer Service Support I
Office manager job in La Porte City, IA
Job ID#: 214110 Job Category: Call Center/Customer Service Associate - W2 Duration: 12 mo Shift: 1 **PDS Defense, Inc. is seeking a Customer Service Support I, in Laporte, IN. Job ID#214110** **Job Description:** * Organize, file, and maintain import and export records in accordance with company policy and U.S. Customs regulations.
* Conduct routine audits of shipping and customs documentation to ensure accuracy and completeness.
* Prepare, update, and maintain data in Excel spreadsheets, Microsoft Access databases, and other company systems.
* Support document retrieval for internal and external audits.
* Assist with tracking shipments and maintaining shipment logs as needed.
* Coordinate with internal departments to obtain necessary documentation and information for compliance filings.
* Provide general clerical support, including data entry, scanning, and report preparation.
* Perform other administrative duties as assigned.
**Qualifications**
* High school diploma or equivalent; associate's degree preferred.
* 2+ years of clerical, administrative, or data management experience.
* Strong attention to detail and organizational skills.
* Proficiency in Microsoft Excel, Word, and Access required.
* Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
* Excellent written and verbal communication skills.
* Prior experience in import/export, shipping, or logistics is a plus.
**Preferred Skills**
* Familiarity with trade compliance documentation (commercial invoices, packing lists, bills of lading, etc.).
* Understanding of customs recordkeeping requirements.
* Experience supporting teams in a manufacturing or global business environment.
Benefits offered to vary by the contract. Depending on your temporary assignment, benefits may include direct deposit, free career counseling services, 401(k), select paid holidays, short-term disability insurance, skills training, employee referral bonus, affordable medical coverage plan, and DailyPay (in some locations). For a full description of benefits available to you, be sure to talk with your recruiter.
Job Requirements
Minimum Security Clearance:
No Clearance
Military connected talent encouraged to apply.
**VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled**
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit **************************************** or *****************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled
Dental Office Administrator-Iowa City
Office manager job in Iowa City, IA
Join Our Team as a Dental Care Administrator and Scheduling Coordinator!
Are you looking for a rewarding career in the dental field?
Kimball and Beecher in Iowa City, IA is seeking a compassionate and organized Dental Care Administrator and Scheduling Coordinator to join our team. In this role, you will play a crucial role in providing top-notch patient care and ensuring that our office runs smoothly and efficiently.
Job Description:
As a Dental Administrator, You will be one of the first points of contact for our patients and will need to provide exceptional customer service while managing a variety of administrative tasks. You will be responsible for managing patient appointments, answering phone calls and emails, updating patient records, insurance verification and breakdown. You will also have the opportunity to interact with patients on a daily basis, making sure they feel welcomed and comfortable during their visit to our office.
The ideal candidate will have excellent communication skills, attention to detail, and a genuine passion for helping others. Previous experience in a dental or medical office is preferred, but not required. We are looking for someone who is eager to learn and grow in their role, and who is dedicated to providing the highest level of customer service to our patients.
About Us:
Kimball & Beecher is a leading privately owned dental practice in Iowa known for our commitment to excellence in patient care and our state-of-the-art facility. Our team of experienced dental professionals is dedicated to providing personalized and gentle care to each and every patient who walks through our doors.
At Kimball & Beecher, we believe that a healthy smile is a beautiful smile, and we are passionate about helping our patients achieve optimal oral health. We strive to create a warm and welcoming environment for our patients, where they can feel relaxed and confident in the care they receive.
If you are looking for a fulfilling career in the dental field and are ready to join a team that is dedicated to making a difference in the lives of our patients, we encourage you to apply for the Dental Care Administrator and Scheduling Coordinator position at Kimball and Beecher. We look forward to welcoming you to our team!
Monday 7:45 AM-5 PM
Tuesday 7:45 AM-5 PM
Wednesday 7:45 AM-5 PM
Thursday 7:45 AM-5 PM
Friday 7:45 AM-2 PM
Saturday Closed
Sunday Closed
Guest Service Manager
Office manager job in Iowa City, IA
Who We Are Founded in Hull, Iowa in 1981, Pizza Ranch has grown from a single location into one of the nation's premier fast-casual restaurant chains. With over 200 locations across thirteen states, our concept combines a crave-worthy buffet of pizza, crispy ranch chicken, salads, desserts, and a full-service delivery and takeout model-all designed to serve up legendary experiences.
At the heart of Pizza Ranch is our mission:
"To establish every Pizza Ranch as a business ministry opportunity where our guests receive a legendary experience through quality food and service; and where we take a positive leadership position in the communities we serve and equip our employees with tools to lead happy and productive lives."
We believe in positively impacting every guest, team member, and community we serve. If you're someone who thrives in a fast-paced, people-focused environment and enjoys making a difference through food, service, and leadership-this is the place for you.
Job Summary:
As a Guest Services Manager, you are a key member of the management team and play a vital role in delivering the Pizza Ranch experience. You'll lead by example, helping to build a strong team culture, ensure high food and service standards, and drive successful operations during high-volume shifts-especially nights and weekends.
You'll assist the General Manager & Assistant General Manager in day-to-day restaurant operations and help lead the guest experience using data and feedback from tools like Qualtrics. You'll also have responsibilities across multiple operational areas to ensure smooth, safe, and guest-focused execution.
Key Responsibilities Include, but Are Not Limited To:
Lead and support restaurant operations during peak periods
Execute and uphold Pizza Ranch food quality and guest service standards
Assist with food ordering and maintaining proper inventory levels
Conduct regular cleanliness, safety, and maintenance walkthroughs
Interview, hire, and onboard new team members
Provide coaching and apply progressive discipline when necessary
Analyze guest feedback and implement improvements using Qualtrics and other tools
Collaborate with the management team to control food and labor costs
Model a positive and professional attitude with staff and guests
Contribute to a team culture that promotes respect, accountability, and excellence
Lead training and development efforts to ensure team success
Expectations:
Improve food quality and guest satisfaction metrics
Successfully manage and lead high-volume rush shifts
Drive a culture of safety, cleanliness, and operational excellence
Demonstrate strong leadership, communication, and conflict resolution skills
Be available to work flexible hours, including evenings and weekends
Qualifications:
Prior restaurant management experience preferred
Strong leadership and team-building skills
Excellent organizational, multitasking, and problem-solving abilities
Proficiency in basic computer applications
High school diploma or equivalent
Ability to work in a fast-paced, hands-on environment
Passion for hospitality and people development
If you're ready to grow your leadership skills and make a legendary impact, we invite you to apply and be part of something special at Pizza Ranch .
View all jobs at this company
Customer Service Manager - In Office
Office manager job in Coralville, IA
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
Office Manager
Office manager job in Coralville, IA
Compensation: $20-$24/hour, based on experience
About Us: Eidolon Insurance is a mission-driven insurance Brokerage that helps families protect what matters most. We are known for our positive culture, growth-minded environment, and commitment to client service.
Responsibilities:
Oversee daily office operations and workflow
Use Apple IOS
Optional: support AI tools or GoHighLevel if experienced
Use Excel, Word, and Google Suite efficiently
Manage case files, data, payroll, and invoicing
Communicate with clients and internal teams professionally
Maintain social media accounts
Qualifications:
Strong communication and organizational skills
Professional, accountable, and team-oriented
Experience with case/workflow management, payroll, invoicing, and data management
Details:
$20-$24/hour, based on experience
Full-time
EOE Statement:
We are an equal opportunity employer and prohibit discrimination or harassment based on any protected characteristic under federal, state, or local laws.
Auto-ApplyBox Office Supervisor | Part-Time | Xtream Arena and GreenState Family Fieldhouse
Office manager job in Coralville, IA
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Box Office Supervisor will assist the Box Office Manager with event day operations and day-to-day operations of the box office. Box Office Supervisor directly oversees ticket sellers in the box office. Also, supervises ticket sales for the Arena events during event time and assumes the role of Ticket Office Manager in the absence of the Manager. Duties may include management functions, such as organization, accounting, customer service, maintaining equipment, operating computerized ticketing systems, preparing reports, in addition to supervisory duties and other duties as assigned.
This role pays an hourly rate of $18.00
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
This position will remain open until November 21, 2025.
About the Venue
The 5,100 fixed seat Xtream Arena (6,600 concert capacity) serves as host home for University of Iowa Volleyball and the Iowa Heartlanders ECHL hockey tenant.
About GreenState Family Fieldhouse
With direct connectivity to the 30,000 sq. ft 5-court fieldhouse, the facility immediately enables this community to become a signature attractor of both amateur and professional sporting events.
Responsibilities
Responsible for the daily auditing, recording and preparation of the deposit of monies received at the Ticket Office, preparation of event statements and settlements.
Oversee the event and/or weekend work assignments of all ticket sellers.
Train and oversee ticket sellers including explanation of rules and policies, as well as assigning and monitoring work of box office staff.
Participates in ticket sales either at the “window” or on the phone, and parking sales as demand necessitates.
Provide professional customer service to patrons and clients.
Monitor inventory and notify manager of the need to order supplies, materials, or equipment.
Assist the Box Office Manager in event and/or weekend activities, including submitting information to Paciolan, pulling tickets for event promoters and the event manager, generating daily reports, auditing all monies received and other various tasks as needed.
Assist box office manager in building all facets of events in the Paciolan ticketing system.
Responsible for cash handling and box office controls.
Process financial reconciliation such as daily reports, event statements and monthly reports.
Perform additional related duties and responsibilities as required.
Availability for weekend and evening work required.
Qualifications
Minimum of two years in a customer service-oriented job and minimum of one year in a supervisory position supervising 5 or more people in completing tasks of routine to complex natures. Relevant education can substitute for experience.
Strong problem-solving skills
Preferred experience with ticketing systems and working in live events.
Strong oral and written communication skills required.
Experience handling money and cash management controls
Work in a fast-paced environment and able to multitask
Ability to work evenings and weekends as required
Strong customer service skills
Team player
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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