Office manager jobs in Columbia, SC

Hampton Inn Columbia Northeast- Fort jackson Area | 1551 Barbara Dr. Columbia, SC 29223 Join Maya Hotels and Take the Next Step in Your Career! Are you a hardworking and customer-focused leader with a passion for hospitality and operational excellence? At Maya Hotels , we are seeking a Front Office Manager to oversee front desk operations, manage a high-performing team, and ensure a seamless guest experience. If you thrive in a fast-paced environment and excel at team leadership, organization, problem-solving, and enjoy working with top hospitality brands this is the opportunity for you! Why Join Maya Hotels? Maya Hotels is a leading name in the hospitality industry, dedicated to providing exceptional guest experience. We are proud to represent multiple outstanding brands including Holiday Inn Express, Candlewood Suites, Avid Hotel, Tru, Hilton Garden Inn, Hampton Inn and Aloft. Our commitment to excellence, coupled with our friendly and welcoming atmosphere, sets us apart in the market. Learn more about us at ******************* What We Offer: Medical, Dental and Vision Insurance. 100% Employer Paid Life Insurance. Voluntary Life and AD&D, STD, Accident and Critical Illness Insurance. Retirement Savings: 401K with Employer Contribution. Employee Perks: Employee Referral Program, hotel discounts, and more! Work-Life Balance: Paid Time Off (PTO). Competitive salary and performance-based bonuses. Career growth opportunities within the Maya Hotels family. A supportive and friendly work environment. The chance to work with ten well-respected hotel brands. : Essential Duties and Responsibilities: Team Development & Leadership: Supervise and train front desk staff, including receptionists, concierge, and bell staff. Set clear performance expectations, conduct regular evaluations, and provide coaching. Foster a positive, team-oriented work environment that enhances guest services. Lead by example by delivering exceptional customer service and professionalism. Guest Services & Experience: Ensure a warm and efficient check-in/check-out process for all guests. Handle guest inquiries, requests, and concerns with professionalism and efficiency. Monitor guest feedback, addressing service improvements and implementing corrective actions. Collaborate with other departments to ensure seamless communication and cooperation. Reservations & Revenue Management: Oversee reservation processes, ensuring accuracy and efficiency in bookings. Implement strategic pricing and upselling opportunities to maximize occupancy and revenue. Monitor room availability, arrivals, and departures to facilitate smooth operations. Work closely with the sales and marketing team to make guest bookings and optimize revenue. Front Office Operations & Compliance: Develop and enforce standard operating procedures for the front office team. Maintain accurate records of guest accounts, financial transactions, and room inventory. Ensure the front desk and lobby area remain clean, professional, and welcoming. Enforce hotel policies, security measures, and emergency procedures to ensure guest safety. Budgeting & Financial Management: Assist in preparing and managing the front office budget to control costs effectively. Monitor departmental expenses, optimizing resource allocation and inventory management. Analyze financial reports and implement strategies to maximize revenue and minimize expenses. Collaborate with accounting to ensure accurate billing and financial reconciliations. Education, Skills and Abilities: Education: Bachelor's degree in hospitality management or related field preferred. Experience: 2+ years of supervisory experience in front office, guest services, hospitality management or in a similar leadership role. Leadership & Communication: Strong ability to train, mentor, and manage front office staff effectively. Guest Relations: Strong ability to interact with guests, resolve complaints, and enhance guest experiences. Problem-Solving & Decision-Making: Ability to think clearly under pressure and make quick, effective decisions. Technical Proficiency: Familiarity with hotel property management systems (PMS) and reservation software. Revenue & Financial Acumen: Understanding of revenue management, budgeting, and reporting. Flexibility: Willingness to work varied schedules, including nights, weekends, and holidays. Physical Requirements: Ability to stand and walk for extended periods during shifts. Ability to lift and carry up to 25 lbs., including luggage and office supplies. Frequent bending, reaching, and handling front desk equipment and materials. Comfortable working in a high-energy, guest-facing environment. Ready to Join the Team? Apply today by submitting your resume detailing your relevant experience to show us why you're the perfect fit for Maya Hotels. We look forward to welcoming you to the Maya Hotels Family! This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any others job related duties assigned by their supervisor. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Qualified individuals with disabilities who require reasonable accommodation to perform the essential functions of the job should contact the Human Resources department.

YOUR NEXT DESTINATION AWAITS Careers at Commonwealth Lodging Who we are: Top Notch Talent + World Class Hospitality We take a proactive, hands-on approach to hotel management. Our team boasts extensive experience in all areas of hospitality management. We are a company with a culture that understands relationships and Team First! We value professionalism, integrity, and honesty as we work towards providing world class hospitality. We understand that our associates deliver our guest experience, and we are looking for the highest quality talent to achieve our mission! You'll love working for us because: The People. You will be surrounded by some of the most talented and supportive leaders and team-people you can be proud to work with! Core Values: Team First, Own It, Relationship Oriented, Professionalism, Integrity/Honesty What you can expect from us: Access to your money before payday! Medical/Dental/Vision, 401K, Company paid short- and long-term disability insurance, Company paid life insurance, Travel discounts, Merit increases, Years of Service Awards, Employee Assistance Program, Advancement Opportunities, Paid holidays, Tuition reimbursement, Referral Bonus-work with your friends! Multiple incentive bonuses! And much more! How you will make an impact/Key responsibilities: POSITION OVERVIEW: The position involves high guest contact and presents the first point of contact for all of our guests. The Front Office Manager is responsible for. Working to resolve guest challenges, ensuring guest satisfaction. Manages front office operations to ensure profitability, cost control, and guest satisfaction. Oversees room reservations, front office systems, supplies inventory, forecasting, and department budget to maximize revenue. Training, scheduling, and evaluations of all Front Office staff. Conducts regularly scheduled meetings of front office personnel. Upholds the hotel's commitment to hospitality. This industry functions seven (7) days a week, twenty-four (24) hours a day. Regular attendance in accordance with company standards is essential for success in this position. What you need to succeed/Core competencies: QUALIFICATIONS, EDUCATION & EXPERIENCE: High School Graduate or General Education Degree (GED): or Work Equivalent. College degree preferred. Computer skills required. Familiarity with Microsoft Office preferred. Experience with hotel systems is preferred. Minimum of 1-2 years of experience in customer service management position, hotel management experience preferred. Able to solve problems and make sound business decisions. Yield management experience. Effective business writing skills. Good understanding of the English language. Good communication skills both written and verbal. Exert physical effort in lifting/transporting at least 25 pounds. Push/pull carts and other equipment up to 100 pounds. Endure various physical movements throughout the work areas. Satisfactorily communicate with guests, management and co-workers to their understanding. Must be able to stand and exert well-paced mobility for up to 8-hours in length. Must be willing and have the ability to work a varied schedule that includes nights, weekends and holidays. Knowledge of the local area Ability to suggestively sell. Responsibilities: Be in proper uniform, with nametag. Maintain positive guest relations at all times. Work to resolve guest complaints, ensuring guest satisfaction. Communicate effectively with guests as well as team members Maintain knowledge of all hotel features/services, hours of operation, room rates, special packages and promotions, daily house count and expected arrivals/departures and scheduled daily group activities. Be familiar with all local attractions/activities to respond to guest inquiries accurately. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Review the daily business levels, anticipate critical situations and plan effective solutions to best expedite these situations. Coordinate breaks for staff. Monitor the hotel front entrance and resolve any congested situations. Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently. Monitor communication logs and ensure that guest requests are followed up within minutes. Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations. Ensure security of guest room access. Monitor and ensure that all cashiering procedures comply with Accounting policies and standards: Assist Accounting in researching all disputed charges and contact guests where required to explain disputes regarding Front Desk procedures. Anticipate sold-out situations and know how many rooms are overbooked. Handle overbooked or "walked" guests. Ensure that all VIPs are pre-registered according to standards. Monitor VIP arrivals; greet and escort them to their room. Print special requests report and block according to specifications. Balance room types daily. Print credit check report and review status of each account. Follow up on accounts beyond approved credit limits. Review resumes for arriving groups; organize and coordinate master accounts and check-in/ pre-registration procedures. Coordinate delivery time of amenities with Room Service, ensuring timely delivery. Department orientation with new hires. Conduct ongoing training with existing staff. Provide feedback to staff on their performance. Handle disciplinary problems and counsel employees. Foster and promote a cooperative working climate, maximizing productivity and employee morale. Review status of assignments and any follow-up action with on-coming Supervisor. Assist in strategizing control of room inventory to maximize revenues. Maintain guest confidentiality at all times. Assists in handling emergencies in order to protect our guest and associates, and preserve the building and its systems during the emergency. Must act as quickly and responsibly as possible to return the building to its normal operating status. Responsible for knowing and abiding by all department, Commonwealth Lodging Management and hotel policies and procedures. As well as the brand standards, policies and procedures This job description is not intended to provide a complete and comprehensive list of all job duties, requirements and responsibilities. Instead, it is provided as a general overview of the expectations for the position. Work environment: Work environment -- front office, and all areas of the hotel. Job involves working under variable temperature conditions and noise levels, in indoor and outdoor settings.

**Why UKG:** At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. **About the Team:** Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers' goals with our broad set of products. We pride ourselves on fostering a supportive and innovative environment where every team member is encouraged to contribute their unique skills and expertise. Together, we strive to exceed customer expectations and drive significant business growth. **About the Role:** The Enterprise Customer Account Manager will be focused on selling into Enterprise Services and Distribution named accounts in an assigned geographic territory. This position requires an individual who can successfully build and grow existing customer relationships selling our full suite of products. A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. **Key Responsibilities:** + Strengthen and expand customer relationships through regular and frequent face-to-face interactions designed to drive sales growth. + Attend industry events, trade shows, and conferences relevant to your customer base. + Proactively develop, utilize, and maintain a deep understanding of the customer's industry. + Advise, consult, and support customers on best and next practices in the utilization and expansion of services. + Develop and maintain a "greenspace" heatmap and run strategic sales campaigns to drive pipeline and bookings in assigned accounts. + Collaborate with internal stakeholders to develop and maintain Annual Account Plans and Relationship Maps for each assigned account. + Build strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account. + Leverage your sales management team, UKG executive sponsors, and in-person meetings to strengthen these relationships. + Conduct at least two in-person business reviews with the customer annually, covering adoption, support, and roadmap discussions. + Share new product offers and innovations during business reviews to drive sales. + Monitor account health, identify risks, and collaborate on Save Plans with appropriate teams. + Maintain accuracy of account contacts and sentiment in SFDC, including a rolling four-quarter pipeline. **Basic Qualifications:** + At least 8 years of experience driving full cycle sales management process + Proven experience with a mix of transactional and strategic deals, ranging from 9-12 month sales cycles. + Demonstrated ability to consistently exceed a $1 million+ quota year over year, maintaining a pipeline three times the quota. + Experience selling SaaS solutions, preferably in HCM, WFM, Payroll, or ERP **Preferred Qualifications:** + Proven track record of building and growing customer relationships in an Enterprise territory. + Experience building strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account. + Strong consultative selling skills with the ability to understand customer/prospect business requirements. + Excellent communication and presentation skills. + Ability to work collaboratively with internal stakeholders and leverage executive relationships. + Experience with Sandler, Challenger, Powerbase Selling methodology or similar Sales methodology + Superior negotiation, written and verbal communication skills + Up to 50% travel **Equal Opportunity Employer: ** UKG is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. View The EEO Know Your Rights poster (************************************************************************************************** and its **supplement** . UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. **Disability Accommodation in the Application and Interview Process:** For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . **Pay Transparency:** The base salary range for this position is $170,000 annually; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at *************************** It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

Job Description This is an exciting opportunity to lead the front desk team at our award-winning Marriott-Residence Inn. BASIC PURPOSE: Manage the Front Office operations to achieve customer satisfaction, quality service and compliance with Residence Inn policies and procedures while meeting/exceeding financial goals. Assist the General Manager in his/her duties. Organizational Scope: Position is responsible for the short-term planning and day-to-day operations of the Front Office Department. The major areas of responsibility include: Front Desk, PBX, Night Audit. Recommends, implements and monitors the Department's budget and manages expenses within approved budget constraints. ESSENTIAL FUNCTIONS: 1. Implement company programs and manage the operations of the Front Desk Office (Front Desk, PBX, Night Audit) to ensure compliance with LSOPs and SOPs and to ensure an optimal level of quality service. (20%) 2. Prepare forecasts and reports and assist in the development, implement, and monitor the budget to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service. (20%) 3. Resolve customer complaints, anticipate potential problems by reviewing ad monitoring complains, operational issues, business flow and associate performance to ensure high levels of customer satisfaction and quality. (15%) 4. Manage the Human Resources in the department in order to attract, retain and motivate the employees; hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles, discipline and terminate, as appropriate. (10%) 5. Liaise with the sales staff to discuss and implement sales strategies to continually improve occupancy levels and revenues. (10%) 6. Monitor and maintain the Front Office systems and equipment to ensure their optimum performance. (5%) NON-ESSENTIAL FUNCTIONS: (5%) 1. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. 2. Maintain good working relationships and open lines of communication with all other departments. 3. Perform the Manager on Duty functions as assigned. Knowledge and Skills: Education: Four-year college degree or equivalent education/experience. Experience: From two to three full years of full employment in a related position. Skills and Abilities: Requires knowledge of discipline-specific policies, procedures and services and general knowledge of other departments in the hotel. Requires supervision/management skills. Ability to achieve positive guest relations and maximize guest satisfaction. Ability to communicate in English. Second language desirable. Ability to handle cash and credit transactions. Ability to enforce all company rules and SOPs. No. of employees supervised: Supervise up to 20 employees. Travel required: Minimal. May be required to attend supplemental Management training classes. Hours Required: Forty hours to fifty over a five-day period. Day to evening ad weekends per business demand.

Front Office Manager As the Front Office Manager, you will oversee all front desk operations, ensuring a smooth and welcoming experience for every guest. You'll lead, train, and support the front desk team while managing scheduling, guest relations, and daily reports. Your leadership will drive service excellence and operational efficiency in the front office. Key Responsibilities You will be the leader of our hotel's front office team, ensuring exceptional guest experiences through efficient and seamless operations. Your daily tasks will include managing front desk staff, overseeing guest check-in and check-out processes, and resolving guest issues. You will report to the Director of Rooms or General Manager. A career as a front office manager can lead to opportunities in various management roles within the hospitality industry, such as director of rooms, hotel operations manager, or even a general management position. Education & Experience Hotel experience is always a plus! Applicants should have: A high school diploma, a GED, or one year of hotel experience Previous experience in a similar or related position A combination of education and experience What You'll Need to Succeed Eligible to work in the United States Ability to read, write, and communicate effectively in English Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations Availability to work a flexible schedule, including evenings, weekends, and holidays if needed A warm, professional demeanor that reflects HVMG's Culture of Excellence Why Our Associates Love HVMG Career growth opportunities across our nationwide portfolio Flexible scheduling Access up to 40% of your earned wages before payday with PayActive Paid Time Off (PTO) and Paid Holidays Full healthcare benefits: medical, dental, and vision 401(k) with guaranteed 4% match and no vesting period Exclusive hotel and food & beverage discounts About HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

The incumbent is responsible for the daily, monthly, quarterly, and annual financial review functions of the Healthcare Center. This individual will communicate with residents, families and third parties concerning Medicare, Medicaid, Insurance, Social Security and other agencies regarding status of applications, billing, verifications, etc. Responsibilities: Analyze weekly Medicaid pending accounts Coordinate Medicaid enrollments and work with CLTC for Levels of Care Coordinate authorizations for Managed Care residents Attend PPS meeting as necessary Lead Triple Check Meetings Identify and process aging accounts and work closely with Support Office Accounting for collections. Communicate with residents and their families regarding their bills and outstanding obligations General office duties such as filing, data input, processing paperwork. Provide Support Office with account adjustments and review statements for accuracy Ensure financial verification of new admissions

ESSENTIAL TASKS The tasks listed below are those that represent the majority of the time spent working in this class. Management may assign additional tasks related to the type of work of the class as necessary. Coordinates, supervises and supports the administrative functions of the Emergency Services Department, including general office services, customer service, accounting and budget preparation and control. Assists the Director in administrative duties. Evaluates office operations and makes recommendations for changes in order to maintain office productivity and efficiency. Supervises subordinate clerical staff as assigned; supervisory duties include scheduling, instructing, planning and assigning work, reviewing work, maintaining standards, coordinating activities, allocating personnel, acting on employee problems, and recommending employee discipline as appropriate. Reviews the work of subordinates for completeness and accuracy; evaluates performance and makes recommendations for improvement; offers training, advice and assistance as needed. Provides general administrative and secretarial support to senior staff, performing such duties as scheduling and coordinating meetings and appointments; compiling data for reports and studies; composing and/or preparing routine and confidential reports and correspondence; making travel and accommodations arrangements, etc. Prepares and maintains confidential employee files; monitors and records time and attendance records; processes and reviews payroll for accuracy; coordinates personnel issues with Human Resources Department as necessary. Monitors the department's annual budgets and grant program budgets; processes accounts payable and receivable; prepares billing invoices; prepares bank deposits; reconciles accounts, and prepares related financial records and reports. Coordinates the procurement of equipment and supplies with Procurement and Finance department personnel; communicates with vendors to resolve billing discrepancies and to expedite orders. Monitors the department's hazardous materials program; plans and implements the mailing of invoices, collection of fees and preparation of permits; prepares related reports. Processes training requests for all volunteer fire fighters with the S.C. Fire Academy. Assists with emergency management training, exercises and implementation as required. Establishes and maintains effective and efficient record-keeping systems. Answers the telephone; provides accurate information to callers and/or forwards calls to appropriate personnel; takes messages as needed; greets and assists office visitors. Maintains contact with field personnel; transmits information regarding assignments and/or emergency situations. Performs other routine clerical work, including but not limited to preparing / typing reports and correspondence, copying and filing documents, sending and receiving faxes, entering and retrieving computer data, assembling materials, processing daily mail, etc. Receives and responds to inquiries, requests for assistance and concerns from other County departments, agencies, organizations, professionals and the public. Attends staff, committee and County meetings as required. Attends training, meetings, seminars and/or workshops to enhance job knowledge and skills. INVOLVEMENT WITH DATA, PEOPLE, AND THINGS DATA INVOLVEMENT: Requires coordinating or determining time, place or sequence of operations or activities based on analysis of data or information and may implement and report on operations and activities. PEOPLE INVOLVEMENT: Requires supervising or leading others by determining work procedures, assigning duties, maintaining harmonious relations and promoting efficiency. INVOLVEMENT WITH THINGS: Requires handling or using machines, tools or equipment requiring brief instruction or experience, such as computers for data entry, fax machines, copiers, telephones or similar equipment; may service office machines, including adding paper and changing toner. COGNITIVE REQUIREMENTS REASONING REQUIREMENTS: Requires performing supervisory work involving policy and guidelines, solving both people- and work-related problems. MATHEMATICAL REQUIREMENTS: Requires performing addition and subtraction, multiplication and division and/or calculating ratios, rates and percents. Requires reading journals, manuals and professional publications; speaking informally to groups of co-workers, staff in other organizational agencies, the general public, people in other organizations; presenting training; composing original reports, training and other written materials using proper language, punctuation, grammar and style. MENTAL REQUIREMENTS: Requires doing clerical, manual or technical tasks requiring a wide range of procedures and requiring intensive understanding of a restricted field or complete familiarity with the functions of a unit or small division of an operating agency; requires normal attention with short periods of concentration for accurate results or occasional exposure to unusual pressure. VOCATIONAL/EDUCATIONAL AND EXPERIENCE PREPARATION VOCATIONAL/EDUCATIONAL PREPARATION: Requires Associate's degree or specialized training that is equivalent to satisfactory completion of two years of college education with emphasis in office management, secretarial science, business or a closely related field. SPECIAL CERTIFICATIONS AND LICENSES: Must possess or be able to obtain Notary Public certification; may be required to obtain additional certifications as deemed necessary by supervisor. Must possess a valid state driver's license. EXPERIENCE REQUIREMENTS: Requires over two years and up to and including four years. AMERICANS WITH DISABILITIES ACT REQUIREMENTS PHYSICAL AND DEXTERITY REQUIREMENTS: Requires sedentary work that involves walking or standing some of the time, exerting up to 10 pounds of force on a regular and recurring basis, and routine keyboard operations. ENVIRONMENTAL HAZARDS: The job risks exposure to no known environmental hazards. SENSORY REQUIREMENTS: The job requires normal visual acuity and field of vision, hearing and speaking abilities, color perception. JUDGEMENTS AND DECISIONS: Responsible for guiding others, requiring frequent decisions affecting co-workers and others who depend on the service or product; works in a somewhat fluid environment with rules and procedures but with many variations from the routine. ADA COMPLIANCE Richland County is an Equal Opportunity Employer. ADA requires the County to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations. Title correction and added class code, 2/2012, BPD Compensation Range: $23.92 - $38.24

Store - BALT-COLUMBIA, MDDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Hire, train and develop hotel team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands. Maintain complete working knowledge of Night Audit procedures and provide training to employees as needed. Ensure all end of month reports are completed to standard. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Monitor and ensure that all cashiering procedures comply with accounting policies and standards. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of reservations, registration, bell services, telephone services and guest accounting to always maximize room revenue and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum 1-3 years of front office management experience in the hospitality industry. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele.

Job Description Palmetto Retina Center is seeking a responsible, self-motivated individual to oversee day to day operations of clinical staff at PRC. ResponsibilitiesJob Responsibilities Oversee day-to-day operations of clinical staff & work in the clinic as a technician when needed. Help troubleshoot and solve problems related to team functioning such as team assignments, team communication, and cross-training within teams. Manage and direct the recruiting and orientation programs for clinical staff. Work closely with HR and the Director of Operations in the hiring and, if necessary, termination of staff. Direct the conduct of oral and written performance evaluations and regular salary reviews. Monitor and control overtime and staff absences. Promote the implementation of organizational decisions and monitor results. Clearly set goals and expectations for direct clinical staff to support cross-training and professional development. Observe ophthalmic technicians in their daily duties, providing guidance and feedback. Be available outside of regular work hours to deal with any clinical issues. Assist with tech meetings and offer support when needed. Assist with patient and/or physician support as required. Serve as a backup on the receiving and inventorying of medications. Perform tasks required to maintain OSHA compliance within the clinic (e.g., overseeing dating of supplies). Order office & clinic supplies for Florence office. Be responsible for the transfer of drug between clinics. Completes patient FMLA and disability paperwork. Serves as primary triage point of contact. Maintain timecards for clinical staff. Ensure daily accurate drug count and complete monthly inventory. Other duties as assigned. Required SkillsQualifications Administrative/office experience. At least 2 years' experience in a retina clinical environment (Ophthalmic practice). Prior management experience strongly preferred. Attributes Strong interpersonal & leadership skills (effective listening, clear communication, effective customer problem resolution, warm demeanor). Ability to develop and maintain strong relationships with physicians, co-workers, and patients. Ability to stay organized and ensure follow-through with multiple demands and customers. Ability to master multiple computer systems (data entry and data retrieval). Maintain a positive attitude, be an example of an ideal team player, treat all PRC team members respectfully and equally, and work to create and foster a culture of teamwork throughout the organization. Work to address interpersonal issues within your team and/ or team members throughout PRC quickly and in a constructive fashion. Be open to accepting feedback and ideas from any PRC team member without taking things personally. Be willing to step in and assist any PRC team member as needed or requested. Be willing to assist PRC and the department heads with communicating organizational updates to your team members. Salary Salary is commensurate with experience. Physical Requirements Ability to view patient images and operate computer devices, frequent use of a computer terminal. Ability to communicate via speech and hearing. Must be able to stand, walk, bend at knees and waist, raise arms over head, & lift up to 35 lbs with or without a reasonable accommodation. EEO Statement Palmetto Retina Center, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations. This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands. The starting salary for this role is $100K, commensurate with experience. **What You'll Do:** + Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify and prioritize CX breakdowns through VOC, operational data, and field feedback + Act as the first point of contact for field leaders on CX-related challenges and opportunities + Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product + Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders + Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs + Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement **What We're Looking For:** + Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred + 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams + Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles + Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in + High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike + Systems thinker with the ability to balance customer empathy with business impact + Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business **What You'll Get:** + 40% off any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching. + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

Now Hiring: Policyholder Relations Manager - Drive Success, Create Impact, and Unlock Unlimited Potential! Are you passionate about helping others achieve success, developing growth strategies, and building a thriving business? We are seeking ambitious individuals to join our team as Policyholder Relations Manager, where you'll mentor, implement high-impact strategies, and empower individuals to reach new heights in their careers and financial independence. Who We're Looking For: ✅ Visionary leaders who excel at business growth and mentorship ✅ Entrepreneurs and professionals eager to help others scale their success ✅ Licensed & aspiring Life & Health Insurance Agents (We'll guide you through licensing!) ✅ Individuals ready to provide solutions that drive personal and financial breakthroughs As a Policyholder Relations Manager, you'll develop leaders, implement success-driven strategies, and help individuals and teams achieve sustainable financial growth. Is This You? ✔ Passionate about mentorship, leadership, and business expansion? ✔ A strong strategist who excels at problem-solving and driving results? ✔ Self-motivated, disciplined, and committed to long-term growth? ✔ Open to coaching, leadership development, and ongoing professional growth? ✔ Looking for a recession-proof, scalable career with unlimited income potential? If you answered YES, keep reading! Why Become a Policyholder Relations Manager? 🚀 Work from anywhere - Build a business and career on your terms. 💰 Uncapped earning potential - Part-time: $40,000-$60,000+/year | Full-time: $70,000-$150,000+++/year. 📈 No cold calling - Work with individuals who have already requested guidance. ❌ No sales quotas, no pressure, no pushy tactics. 🏆 Leadership & Ownership Opportunities - Build and expand your own team. 🎯 Daily pay & performance-based bonuses - Direct commissions from top carriers. 🎁 Incentives & rewards - Earn commissions starting at 80% (most carriers) + salary. 🏥 Health benefits available for qualified participants. This isn't just a career-it's an opportunity to provide real solutions, drive impactful growth, and create financial success for yourself and others. 👉 Apply today and take your first step as a Policyholder Relations Manager! (Results may vary. Your success depends on effort, skill, and commitment to learning and execution.)

Raines Co. - Your Future is Now! The Front Desk Supervisor is a working Supervisor position that will oversee the smooth and accurate welcome of all arrivals, the responsive servicing of guests when in-house, and the efficient and warm departure of guests of The Lantern Columbia. A little about Raines Co: established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world's leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate. We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company. Essential Job Functions Be the "culture carrier" (role model) of the Reception team exhibiting warmth, kindness, grace, and confidence in all interactions. Schedule the Reception team to forecasted arrivals, departures, and in-house occupancy in accordance with the financial plan. Assist with hiring teammates who model Lantern values and behavior. Train the Reception team on the PMS ensuring seamless process flows for guests, teammates, and accounting. Constantly "audit" the team's adherence to Lantern standards and provide feed forward when appropriate. Provide the Reception team with the confidence to perform their tasks through training and resources to answer all questions. Consistently, empathetically, and efficiently address guest situations balancing the guest's needs and the needs of The Lantern Columbia. Use suggestive selling techniques (and teach the same to the team) to sell room nights, increase occupancy and revenue. Ensure the team adheres to company credit limit policies and immediately make any credit exposure known to GM. Execute and train the team on assigning rooms, providing upgrades (when needed) ensuring for a smooth flow with housekeeping. Build strong relationships and coordinates with all other departments (housekeeping, maintenance, etc.) Audit all billing instructions to ensure all collections are made. Efficiently prepare for group block arrivals, ensure payment is collected or prepared for billing and is made before departure. Perform other duties as assigned, requested or deemed necessary by the Director of Rooms. Ensure Front desk log (book or system) is always updated and acted upon. Ensure guest and teammate safety by following guest check-in and security procedures and reporting suspicious activity to security, manager, or MOD, especially as it relates to potential human trafficking. Assists all departments in servicing the guests especially during high volume periods. Act as MOD in the absence of the GM or the Director of Rooms. Participate in the budget and forecast reporting. Ensures time and attendance policies and payroll are accurately reflected. Attends meetings as required. Ensures front desk supplies are stocked and computer equipment functioning properly. Experience and Education: We look to have a minimum of 2-3 years of high energy success at a front desk. PMS understanding is a must. A love for people is most important. Prior supervisory experience in the hospitality industry preferred Having worked with a payroll app is a good thing, but we can teach you. Proficient in Microsoft 365 or similar computer applications Minimum High school diploma, GED or equivalent, some college or even a college degree is a plus. Note: this is a great start for someone who wants a long term career in hospitality because we're an open book. You'll learn a ton in this role. Raines is proud to be an Equal Opportunity Employer We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pre-employment background check required. EEO/D/V Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Job DescriptionAbout the Role: Our growing forensic accounting and business valuation firm is seeking a Business Valuation Manager to join our team in one of our South Carolina offices (Columbia, Summerville, or Charleston). This is an excellent opportunity for an experienced valuation professional looking to lead challenging engagements, mentor a team, and make an immediate impact in a specialized and respected practice. Who We Are: We are a boutique accounting firm focused exclusively on forensic accounting, litigation support, and business valuation. Our clients include law firms, business owners, and individuals involved in complex financial disputes. We work on cases involving divorce, shareholder litigation, estate planning, and commercial damages. Key Responsibilities: Lead and manage business valuation engagements from start to finish Analyze financial records, tax returns, and market data to determine business value Prepare written valuation reports for litigation and advisory purposes Provide expert analysis and testimony support for legal proceedings Supervise and train junior valuation staff and analysts Maintain strong client relationships and manage engagement timelines Stay up to date with industry trends, methodologies, and valuation standards Qualifications: Bachelor's degree in Accounting, Finance, Economics, or a related field CPA or MBA and ABV, ASA, CFA, CVA or other valuation-related designation Minimum 5 years of hands-on experience in business valuation Experience with litigation support, forensic analysis, or expert witness reporting is a plus Strong analytical, organizational, and communication skills Proficient in Microsoft 360, and valuation tools (e.g., ValuSource, BVR Pro, PitchBook. Kroll, TagniFi, among others) Must be willing to work on-site in Columbia, Summerville, or Charleston, SC Why Join Us: Competitive salary and bonus potential Clear path to growth and leadership within the firm Collaborative and intellectually engaging work environment Exposure to complex, high-value cases across multiple industries Paid professional development and certification support Meaningful work with a team that values precision, integrity, and client service Benefits: Competitive salary based on experience. Health, dental, and vision insurance. 401(k) retirement plan with company match. Professional development and certification support. Flexible work environment. To Apply: Please submit your resume (with testifying experience) and a brief cover letter outlining your valuation experience and preferred office location.

The Office Administrator for our new Columbia location will be responsible for maintaining daily office functions and operations while working closely with agents and other staff to ensure clients have the best possible experience. They will be responsible for providing administrative support to all departments as well as the leadership team. Responsible for greeting agents, visitors, clients, and vendors Responsible for incoming and outgoing mail Responsible for maintaining inventory for all office supplies Responsible for the general cleanliness of the conference rooms, kitchen, and office as a whole Responsible for contacting vendors and property management as required Responsible for inputting new listings into MLS Responsible for printing and stocking the Buyer / Seller Packages Responsible for maintaining conference room schedules Responsible for maintaining the pending contract spreadsheet Responsible for lockbox inventory tracking Responsible for keeping the listings spreadsheet up to date Responsible for inputting non-MLS transactions and keeping the spreadsheet up to date Responsible for assisting the inside sales department by inputting saved searches into Sierra Interactive Responsible for planning and coordinating company functions Responsible for completing special assignments as given by the CEO, VP of Operations, and other members of the Leadership Team Other duties as assigned Strong communication skills Strong time management skills Strong computer/technology skills preferred Experience working independently in an office environment Experience using and maintaining spreadsheets Experience using Google Calendar, Gmail, Google Docs, and Google Drive is preferred Experience in the real estate industry is preferred High school diploma or GED, bachelor's, or associate degree preferred

Job Description We are seeking a reliable, organized, and detail-oriented Office Manager to support daily operations for a growing construction team. The ideal candidate is proficient in financial and office software, thrives in a fast-paced environment, and brings a proactive, solutions-oriented approach. Prior experience in homebuilding or construction is highly preferred. Key Responsibilities • Manage day-to-day office operations, ensuring administrative tasks are completed efficiently and accurately • Maintain and update financial records using QuickBooks; prepare spreadsheets, documents, and reports in Excel and Word • Support administrative functions including filing, correspondence, scheduling, vendor coordination, and meeting preparation • Collaborate with leadership to track budgets, invoices, payments, and project expenses • Develop and maintain organizational systems to improve workflow and internal processes • Serve as a central point of contact for internal staff, clients, vendors, and external partners Requirements • Proficiency in QuickBooks, Microsoft Excel, and Microsoft Word • Strong organizational skills with the ability to prioritize tasks and manage time effectively • Fast learner capable of adapting to new systems, tools, and procedures • Previous experience with a builder or within the construction industry preferred • Consistent, reliable work ethic with ability to maintain a Monday-Friday schedule

Job Description We are seeking an Office Manager to join our team! *This is an on-site role, and will not be remote or hybrid, at any time.* What We Offer: Work in a team-oriented environment where collaboration is a priority. Achieve your professional goals without sacrificing the balance between work and life. A comprehensive benefits package with options to choose what works best for you and your family. About the Role: As an Office Manager with Tremron, you are responsible for: Oversight of the Office Personnel (this includes doing any coaching, planning, monitoring, appraising job results, or disciplining of the employees) Assisting with Payroll Supporting HR Administration Controlling Inventory Taking On Month-End Closing Procedures About You: The ideal candidate will have experience with: Office Management, at least 2 years Project Coordination Human Resources Good multi-tasking, communication, and organizational ability JDEdwards (Preferred) KRONOS (Preferred) Ready to apply? Submit resume through this posting! *Your offer may be contingent upon passing a drug test for this role.*

Start your journey with Blue Compass RV as we are looking for an Office Manager to join our team. This position is highly relied upon by all members of the location. Organization and communication are keys to success and this individual recognizes that the fast-paced environment requires a team player mentality. WHAT WE HAVE TO OFFER Blue Compass RV based out of Fort Lauderdale is the fastest growing RV Company with more than 100+ RV dealerships across the country! We staff each dealership with the best people in the business. We are known for the great care we take with customers and associates alike. You are not just an employee with our company, you are family. We invest in our employees with our training and development programs and want to see you advance in your career with us. COMPENSATION: $1,923 semi-monthly OUR BENEFITS Medical, dental, vision, disability, FSAs, and life insurance Paid Time Off and paid holidays 401K Gas Discount Pet Insurance 5-day work week Employee Assistance Program Training and Development Programs Referral Program Legal Coverage Identity Theft Protection And so much more…. WHAT WE ARE LOOKING FOR: Review and process deal file, check for accuracy and compliance, submit to Corporate Accounting, and ensure finalization/posting of deal. Ensure accurate and timely titling/registrations of customer vehicles purchases. Submit and verify completed lien payoffs. Reconcile and process daily bank deposits for dealership and assist with bank statement reconciliation. Manage Accounts Receivable payments for accurate application. Handle Accounts Payable Expense coding and submission for payment. Record and maintain New and Used inventory in DMS Accounting System, assist with Inventory transfers, and manage weekly/monthly Inventory audits. Liaison from dealership to Shared Services Center (Accounting Center). Implement policies and procedures, measure outcomes against standards, and improve operational flow. Assist with Onboarding of new staff members. Partner with the HR department and ensure all employee documents/requests are processed in a timely manner. Assist with employee timecard adjustments and approvals. Ability to maintain excellent relations between customers and store personnel. Answer incoming telephone calls and respond in a courteous and professional manner. Management of general office tasks such as incoming mail organization, filing, ordering supplies, and scheduling/assisting with events. Oversee visitors to the office and ensure a friendly, personal experience. WHAT YOU CAN BRING TO THE TABLE: Availability to work Monday - Friday schedule. Additional flexibility may be needed with business needs. Two years of Office Management experience Motor Vehicle or RV Title and Registration Experience Preferred. Great organizational skills. Strong Problem-Solving skills. Ability to work in high volume, fast-paced environment. Ability to multi-task. Attention to detail. Office/Clerical experience. Strong communication, organizational, and computer skills are a MUST. Use of and proficiency in Outlook and all Microsoft programs will be required. Ability to accept additional tasks, duties and/or direction from management. Most work is performed indoors at a desk but may require walking throughout the store each day. APPLY WITH US! If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Blue Compass RV organization. Be a part of the best customer experience team in the RV industry... apply with us today! Blue Compass RV is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

Guest Experience * Ensure your front office team delivers a great service, professional attention and personal recognition * Ensure guests are greeted upon arrival and make time to engage with guests. Respond appropriately to guest complaints, solicit feedback and build relationships to drive continuous improvement in guest satisfaction * Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies People * Manage day-to-day staffing needs, plan and assign work and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to improve team member performance * Educate and train team members in compliance with federal, state and local laws and safety regulations. Ensure staff is properly trained and has the tools and equipment to carry out job duties * Ensure your team are properly trained on systems, security, service and quality standards Financial * Help prepare annual departmental operating budget and financial plans. Monitor budget and control labor costs and expenses with a focus on rate strategy, building initiatives and inventory management * Oversee night audit function and preparation of daily financial reports * Develop plans to increase occupancy and ADR through walk-ins and upselling at the front desk Responsible Business * Check billing instructions and guest credit for compliance with hotel credit policy and ensure all transactions are handled in a secure manner * Train team members on PBX procedures and serve as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel * Perform other duties as assigned. May also serve as manager on duty