Office manager jobs in Janesville, WI

The Relationship Manager will act as a link between the company and our clients to ensure all their needs are met, and that they are satisfied with the support the company is providing for them. The Relationship Manager assesses the needs of the client and finds creative solutions to large problems they are facing. They constantly work to brainstorm new ways to maintain a strong, positive relationship with clients. KEY TASKS WILL INCLUDE: Develop relationships with owners and managers of our clients. Increase year over year revenue through innovative marketing programs Analyzing location performance data. Educate clients on compliance regulations and company updates. Understanding factors that reduce location performance, including competition. Identify and act on opportunities to grow revenue at existing locations through promotions, product optimization, and performance analytics. Making sure marketing materials are on the site -e.g. gaming signage is on site and looks presentable; video monitors are functioning and current. Discuss marketing incentives with accounts. Assist with the production and distribution of flyers, mailers, etc. all consistent with IGB regulations. Assist in onboarding new clients and setup processes. Track interactions and progress using CRM software and provide regular reports to management. SUPERVISION: Reports to and works under the direction of the Senior Marketing Manager. ESSENTIAL FUNCTIONS: The essential functions or duties listed below are intended only as an illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if work is similar, related, or a logical assignment to the position. Communicating with clients to ensure that all of their needs are understood and addressed. Building strong client relationships to maintain old business and assist them in possible expansion. Collaborating with various internal departments to ensure that they fulfill all customer requests. Resolving complaints and keeping track of all processes that pertain to the client's desires. Focus on improving customer experience. Collecting and analyzing data concerning consumer behavior to understand changing needs. Improving video gaming revenue. Traveling to locations is essential and meeting with the owners and managers of our clients. RECOMMENDED MINIMUM QUALIFICATIONS: Satisfactory problem-solving skills to help resolve customer complaints or needs. Excellent verbal and written communication skills to communicate product ideas to clients. Up-to-date understanding of the industry's consumer behavior. Strong customer service and interpersonal skills for dealing with different types of customers and clients. Exceptional analytical skills for analyzing client data. Time management and multitasking skills in order to handle multiple tasks and clients at once. Advanced motivational and negotiation skills. Strong organizational skills and attention to detail. Computer literacy and familiarity with Microsoft Office products. Local travel is required, no overnights. Annual Salary Range: $65,000 - $75,000 A thorough background investigation, including personal and professional references, criminal background, and motor vehicle review will be conducted prior to the offer of employment. Must be able to successfully pass a pre-employment drug/alcohol screen following a conditional offer of employment. A valid state motor vehicle operator's license with a clean driving record is required. CERTIFICATES, LICENSES, REGISTRATIONS This position requires an Illinois Gaming Board Handler license, or the ability to obtain a license, within thirty (30) days of employment or the applicant shall obtain an eligible to work status from the Illinois Gaming Board. A licensed handler shall be required to adhere to the Illinois Gaming Board rules and regulations. The Illinois Gaming Board requires a minimum age of twenty-one (21) for this position

Woodward is committed to creating a great workplace for all team members. Our company and its members are committed to acting with integrity, being respectful and accountable to one another, and staying humble and driven, while maintaining the highest professional and ethical standards. We are steadfastly committed to attracting the best talent across our communities creating a rewarding workplace. Together we are fulfilling our purpose to design and deliver energy control solutions our partners count on to power a clean future. Woodward supports our members' wellbeing and regularly benchmarks with other companies in our industry to offer an extensive Total Reward package for this position. Salary will be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data. Level I: Estimated annual base pay: $61,000(minimum) - $79,000(midpoint) - $98,000(maximum) Level II: Estimated annual base pay: $69,000(minimum) - $90,000(midpoint) - $110,000(maximum) All members included in annual cash bonus opportunity. 401(k) match (4.5%) Annual Woodward stock contribution (5%) Tuition reimbursement and Training/Professional Development opportunities for all members 12 paid holidays, including floating holidays. Industry leading medical, dental, and vision Insurance upon date of hire Vacation / Sick Time / Vacation Buy-up / Short Term Disability / Bereavement leave. Paid parental leave. Adoption Assistance Employee Assistance Program, including mental health benefits. Member Life & AD&D / Long Term Disability / Member Optional Life Member referral bonus Spouse / Child Optional Life / Optional AD&D / Healthcare and Dependent Care Flexible Spending Voluntary benefits, including: Home / Auto Insurance discounts Whole Life Insurance / Critical Illness Insurance / Legal Assistance / Military Leave Level I Key Responsibilities: Respond to Customer Inquiries: Handles customer questions and issues through various communication channels promptly and professionally. Manage Support Team: Guides and supports team members to ensure effective and efficient resolution of customer problems. Maintain Support Documentation: Develops and updates knowledge base articles and support materials for both customers and team members. Monitor Performance Metrics: Tracks and analyzes key performance indicators to assess team performance and identify improvement opportunities. Implement Support Procedures: Adheres to and enforces standardized support processes to ensure consistent and high quality customer service. Key Skills: Communication: Effectively conveys information to customers and team members to ensure clear understanding and resolution of issues. Problem-Solving: Utilizes established procedures to address and resolve standard customer inquiries and challenges. Technical Proficiency: Proficient in using customer support software and tools to manage interactions. Time Management: Efficiently prioritizes and manages time to handle multiple customer requests and meet response deadlines. Team Collaboration: Works collaboratively with team members to achieve support objectives and maintain high service standards. Conflict Resolution: Manages and resolves customer complaints and conflicts in a professional and constructive manner. Data Analysis: Analyzes customer feedback and support metrics to identify trends and inform service improvements. Accountability: Takes responsibility for individual contributions and strives to meet personal and team goals. Customer Service Orientation: Demonstrates a strong commitment to providing excellent customer service and enhancing customer satisfaction. Organizational Skills: Maintains structured records and documentation for customer interactions to ensure efficient service delivery. Level II Key Responsibilities: Oversee Support Operations: Manages daily activities of the customer support team to ensure prompt and effective resolution of customer inquiries. Monitor Team Performance: Evaluates team metrics and individual performance, providing feedback and coaching to enhance service quality. Implement Process Improvements: Analyzes existing support procedures and introduces enhancements to increase efficiency and customer satisfaction. Resolve Escalated Issues: Addresses complex customer problems by applying technical expertise and company policies to achieve satisfactory outcomes. Generate Performance Reports: Creates and reviews detailed reports on support metrics to identify trends and inform strategic decision making. Key Skills: Customer Relationship Management: Expert in managing and enhancing customer interactions to ensure satisfaction and loyalty. Effective Communication: Proficient in conveying complex information clearly and effectively to team members and customers. Problem Solving: Skilled in identifying issues, analyzing solutions, and implementing effective resolutions in straightforward scenarios. Leadership: Ability to provide informal guidance and mentorship to new team members, fostering a collaborative environment. Process Improvement: Experienced in evaluating and optimizing customer support processes to enhance efficiency and quality. Data Analysis: Competent in analyzing support metrics and data to inform decision making and strategic planning. Technical Expertise: Strong understanding of customer support technologies and platforms to effectively manage team operations. Conflict Resolution: Adept at managing and resolving customer and team conflicts to maintain a positive support environment. Time Management: Effective in prioritizing tasks and managing time to meet support objectives and team goals. Policy Compliance: Knowledgeable in company guidelines and policies, ensuring all support activities adhere to established standards. This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). All applicants must be U.S. Persons within the meaning of the ITAR and EAR, or eligible to obtain all required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce. The ITAR defines a U.S. Person as a U.S. citizen or national, lawful permanent resident (i.e., 'Green Card holder'), or a protected person (e.g., asylee, or refugee). Woodward is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, sex (including sexual orientation and gender identity), national origin, age, disability, protected veteran status, or any other category protected under federal, state, or local laws.

Illuminus is seeking highly skilled and detail-oriented Billing Manager to oversee and manage the billing operations in our Finance department. This individual assists with the daily operations related to billing, collections, minimizing bad debt, improving cash flow and managing the overall health of receivables. This role is also accountable for leading assigned team members, managing billing, insurance and authorization processes, ensuring processes are implemented effectively and efficiently, ensuring deadlines are met and team performance aligns with organizational goals. Responsibilities: * Maintains and actively promotes effective communication with all individuals. * Maintains a positive image of the entity in the community keeping in alignment with our mission, vision, and values. * Directs the daily activities and career development of team members, including hiring, coaching, ensuring standards of practice are uniformly applied and monitoring staff goals and performance. * Manages the end-to-end medical billing process, ensuring accurate and timely submission of claims to insurance companies and processing of statements to residents. * Stays abreast of current billing practices and Medicare and Medicaid regulations, as well as prepares for regulation changes in a proactive manner. * Understands existing insurance payer contracts including authorization requirements, timely filing deadlines, payment methods, manage rate and adjustments. * Ensures that claims, denials and appeals are efficiently processed. * Implements standardized and proactive processes to improve collections. * Resolves problems independently and maintains productivity, quality and customer-service standards and escalates larger scale issues to upper management as needed. * Preserves and upholds positive working relationship with clients, residents, residents' representatives, and other internal departments. * Collaborates with other department leaders in ongoing, cross-functional process improvement projects. * Manages Accounts Receivable/Billing software to ensure efficient usage and proper implementation. * Performs month end close procedures including reconciliation and review to ensure the accuracy of financial data within accounting and billing systems. * Acts as the point of contact between the organization and external parties as it relates to collection efforts and issues. * Responsible for on-call services and performs other duties, as assigned. Requirements * Two-year associate degree in Finance or related field. * Three (3) years of experience in healthcare billing and collections. * Previous supervisory experience. * Knowledge of billing systems software. * Proficient in word processing and spreadsheet software * Commitment to quality outcomes and services for all individuals. * Ability to relate well to all individuals. * Ability to maintain and protect the confidentiality of information. * Ability to exercise independent judgment and make sound decisions. * Ability to adapt to change. Benefits * Health, Dental, & Vision Insurance * Health Saving Account with Potential Company Contributions * 401(k) with Company Match * Financial and Retirement Planning at No Charge * Paid Time Off and Holidays * Basic Life Insurance & AD&D - Company Paid * Short and Long Term Disability - Company Paid * Voluntary Ancillary Coverage * Referral Bonuses * Employee Assistance Program If you are a highly motivated individual with a passion for people and a desire to make a difference, we encourage you to apply for this exciting opportunity. We offer competitive compensation, benefits, and professional development opportunities. Illuminus is a faith-based, not-for-profit senior living management company dedicated to serving older adults and families throughout the Midwest with skill and compassion. We own or manage over a dozen communities in Wisconsin and beyond, offering independent senior housing, assisted living and memory care, skilled nursing and rehabilitation, low-income senior housing, home health and hospice services via Commonheart, management support and consulting. The people of Illuminus are not just our colleagues, our employees, our residents-they are our parents, our grandparents, our partners, ourselves. We serve others with gratitude, dignity, hope and purpose. We believe that the right care can and will transform us all.

Career-defining. Life-changing. At iRhythm, you'll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what's possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career About This Role: Position: Program Manager, Customer Experience Location: Remote - National US About this role: The Customer Experience team is responsible for partnering both internally and externally, including sales and commercial team along with key stakeholders at large health systems, to design and execute solutions that improve efficiency and outcomes. Scope of Work: * Ability to perform role effectively for an average of 6 opportunities concurrently. * Support customer clinical, operational, financial goals via designing customer journeys to drive adoption of the Zio Service. * Align with brand priorities to ensure the customer experience (CX) is streamlined, personalized, and optimized. * Responsible for creating and leading end-to-end customer experience strategy and differentiated solutions informed by insights, analytics, and best practices. * Differentiate iRhythm as a trusted partner in ambulatory cardiac monitoring through the creation of operational efficiencies and standardization of care for patients with cardiac arrhythmias. * Partner with key stakeholders (Director + VP of Cardiovascular Service Line, Population Health, Chief of Cardiology + EP, etc.) within large health systems to align on goals and success metrics of cardiac programs, identify challenges with current cardiac monitoring program, and recommend solutions that enable health systems to optimize their program * Leverage career experience and iRhythm tools to create standardized, reproducible experiences for customer engagements * Collaborate closely with CX Senior Manager peers, with iRhythm area sales leadership and cross-functional team members such as EHR Integration Managers, Key Account Managers, Revenue Cycle Billing Managers, Clinical Operations and Customer Service to effectively meet the needs of our customers and drive adoption of the Zio service. * Accountable to prioritizing work that meets the needs of iRhythm business goals * Held accountable to performance metrics that demonstrate physician adoption across large health systems, contributing to the health of IRTCs business * Strategically partner with geographic sales team to understand their business plan, and how you can best support them impacting deep + broad penetration of their large health systems Requirements * Bachelor's degree required, Master's degree preferred: * Minimum of 6 years of related experience with a Bachelor's degree; or 4 years of experience in a similar role and a Master's degree. * Experience in device or clinical sales working with large health systems in a consultative capacity preferred, or experience working in healthcare in process improvement, cardiovascular leadership, or clinical degree preferred * Key attributes: Ability to influence across teams with strong teamwork and collaboration; ability to quickly build trust with sales team, cross-functional partners, and customers as a strategic partner. Willingness to be flexible to the needs of IRTCs business goals, ability to quickly onboard and execute within role within 3-6 months * Strong communication and presentation skills * Ability to quickly analyze data to glean insights impactful to making recommendations to both sales partners and customers * Demonstrated ability to adapt quickly and deliver on strong performance during times of ambiguity and complexity * Strong understanding of the healthcare landscape and experience in cardiology preferred * Ability to multi-task and prioritize in a fast-paced environment * Proficiency with tools commonly used in a business environment including customer relationship management (Salesforce), Microsoft Office (Visio) * Must be able to travel up to 50%. Location: Remote - US Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location. Estimated Pay Range $112,000.00 - $145,000.00 As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws. iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at ********************* About iRhythm Technologies iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm's vision is to deliver better data, better insights, and better health for all. Make iRhythm your path forward. Zio, the heart monitor that changed the game. There have been instances where individuals not associated with iRhythm have impersonated iRhythm employees pretending to be involved in the iRhythm recruiting process, or created postings for positions that do not exist. Please note that all open positions will always be shown here on the iRhythm Careers page, and all communications regarding the application, interview and hiring process will come from a @irhythmtech.com email address. Please check any communications to be sure they come directly from @irhythmtech.com email address. If you believe you have been the victim of an imposter or want to confirm that the person you are communicating with is legitimate, please contact *********************. Written offers of employment will be extended in a formal offer letter from an @irhythmtech.com email address ONLY. For more information, see *********************************************************************************** and *****************************************

The Merchant Experience Manager (MXM) leads the Relationship Managers and Merchant Support Specialists, and manages the associated daily operations. This includes operational responsibility for merchant retention processes and meeting the defined annual budgeted retention and sales goals. This position assists the Director of Merchant Experience with merchant escalations, leading campaigns, and working collaboratively throughout the organization. The MXM is responsible for continual skill development of the team, ongoing coaching, and training, and oversight of tactical team responsibilities, including, but not limited to, successfully managing decision-maker level relationships within the merchant portfolio, conducting strategic reviews, contract renewals, proactively managing ISV partner and merchant issues and opportunities, and monitoring trends throughout the portfolio. The MXM has defined operational metrics and goals related to the team's daily activities, as well as goals for retention and relationship development of the top 20 WRP merchant accounts. Job Duties * Manages the daily operations of the team, in order to achieve departmental goals, and continually improve performance, and processes. This includes hiring/firing decisions, setting goals, monitoring performance metrics, training and development, coaching, and performance management. * Provides coaching, training, and leadership to all team members. Assesses performance, provides appropriate feedback, and promotes team engagement. * Provides product, process, and sales training. * Develops policies and procedures to ensure consistent, high quality customer service, leading to high customer retention rates. * Provides support to the Relationship Managers and ISV Partner Support team when bringing on larger opportunities. * Reviews and approves all merchant communications distributed by marketing, operations, or vendor system applications. Creates merchant communications, as necessary, and oversees the successful distribution. * Responsible for the overall client satisfaction and NPS results. * Produces, analyzes and reports on Partner merchant segments, service levels, and team performance. Identifies trends within the merchant portfolio and escalates, as necessary. * Manages to the annual budget. * Owns achievement of the attrition metric, including implementing appropriate processes and monthly review of attrition trends and closures. Works closely with RMs to ensure retention conversations are had and appropriate retention strategies are utilized. * Develops relationships with decision makers at assigned accounts and top accounts within all RM portfolios. * Plans, executes, and monitors the periodic strategic account reviews of the team to ensure they are conducted in an effective and timely manner. * Oversees and supports the RM team in consultatively selling solutions to existing merchants, as appropriate. This includes the ongoing enhancement of the team's consultative sales skills. * Oversees and supports the RM team in conducting pricing analyses and proactively managing contracts/renewals. * Works closely with the ISV partner support and implementation teams. Identifies ISV merchant trends and reports them to the ISV partner team. * Works effectively across internal departments. * Leads merchant projects, including processing evaluations and complex integration conversions. * Keeps DMS updated on all areas of team performance. * Leads team meetings, coordinates meetings with other internal and external parties. * Escalation point for merchant complaints, internal blockers, and fee waiver approvals. * Weekend monitoring for card testing notifications and system outages. * Approves timesheet and PTO for direct reports. * Ability to perform the essential functions of this role with or without accommodation. * Other duties as assigned. Minimum Qualifications * A bachelor's degree, or an equivalent combination of education and related experience. * 5 years of customer service management, retention management, and/or client management experience. * Technical proficiency in Microsoft Office and Internet. * Excellent verbal and written communication skills. PREFERRED QUALIFICATIONS * 5 years of payments experience. * Technical proficiency in Salesforce * Strong client (merchant and bank) management skills. * Excellent negotiation and consultative selling skills. * Excellent project management and analytical problem-solving skills. * The ability to work independently, as part of a team, and to lead cross-functional team efforts. * Excellent team management, coaching and development skills. * Strong time management skills, and the ability to manage and prioritize multiple tasks. * The ability to identify, diagnose and solve client problems. * Sound financial judgment. Physical Requirements * This position requires the ability to do one or more of the following throughout the day: stand, walk, sit, bend and reach above and below shoulder level. Involves frequent repetitive motion (typing, filing, etc.) * The ability to drive, and occasional overnight travel.

Job Content/Function The Dental Office Manager is responsible for managing the daily operations of a dental office, ensuring that patients receive high-quality dental care in a welcoming and professional environment. This role involves overseeing administrative staff, maintaining financial records, and resolves patient matters and concerns. Duties & Responsibilities Develops/maintains collaborative and professional relationships with all office team members to encourage a team effort in all clinical activities Collaborate with Providers on nonclinical matters such as scheduling templates, office flow, patient experience, etc. Trains, supervises, motivates, leads, and works alongside all Front Desk personnel, supporting in Front Desk duties such as monitoring no-shows, scheduling patients, rescheduling patients, answering patient calls, reviewing treatment plans with patients, and collecting payment obligations Leads and motivates the office to achieve our overall goal to deliver great patient experiences every day Coordinates trainings and professional development activities for the office Facilitates office staff meetings to recognize team successes, communicate changes of policies and procedures, have performance discussions, and plan the day's and week's events Have one-on-one meetings with each team member regularly to set clear expectations on performance Works with the Chief Marketing Officer to implement marketing strategies fit for the need of the office and community Maintains inventory of dental supplies, equipment, and medications, and orders new supplies as needed with dental assistants. Monitors and ensures all systems used in the Office are operating effectively, and are consistently updated/maintained Develop and implement office policies and procedures to ensure compliance with regulatory requirements and ensure efficient and effective operation of the office. Ensure that the office is compliant with all federal, state, and local regulations, including HIPAA regulations. Handle financial tasks, such as managing accounts receivable and payable, preparing financial reports, and managing the office budget. Maintain accurate and up-to-date patient records, including dental history, medical history, and insurance information. Takes pride in resolving patient matters and provides feedback to team on any relevant matters Maintains continued checks on physical properties, equipment, and security to ensure proper working conditions and maximum security Performs other duties as assigned Job Content Financial Perspective: Overall Office efficiency and effectiveness. Patient Perspective: Self-directed professional with excellent communication skills to successfully work with patients to meet their needs. Internal Perspective: Leads, directs and works with Front Desk and Assistants to ensure a smooth run operation. Works with Providers to ensure their schedules, notes, and support are first class. Works with all team members to build a supportive and collaborative environment. External Perspective: Leads all aspects of UDP's image in the community pride by offering great dental experiences. Risk Perspective: Takes responsibility to monitor and manage risk according to the guidelines set by all applicable federal, state, and local laws and regulations. Learning & Growth Perspective: Evaluates subordinate performance on a constant basis, and provides counselling and guidance as needed. Passionate about training team members to offer excellent support to patients. Identifies high performers to Regional Operations Manager as a tie into the promotion process. Job Competencies & Skills Behavioral Integrity Demonstrates passion for patient focus Strong customer service skills Knowledge of treatment services provided Builds collaborative relationships Demonstrates collaboration by driving communication Excellent written and verbal communication skills Treatment presentation skills Ability to convey urgency of maintaining and achieving oral health Presentable and sociable through verbal and nonverbal cues Exemplifies professionalism by demonstrating responsibility for the office Ability to work well under pressure Professional appearance, dress, and attitude Takes pride in leading the office Takes initiative and shows a sense of urgency to drive to the right decision Strong emotional intelligence Results driven to achieve office goals and ensure great patient outcomes Present solutions face to face to patients, providers, and staff Strong conflict resolution and de-escalation skills Builds strong teamwork by collaborating with all office staff Constructive and collaborative working relationship Builds team morale Maintains positive work environment Motivates team to achieve goals and provide great dental experiences Technical Strong knowledge of dental practices and operations requirements Strong leadership skills Customer service and sales skills Knowledge of dental terminology, procedures, and billing practices Familiarity with dental office software and electronic health records (EHR) systems Excellent organizational skills Strong attention to detail and ability to multitask in a fast-paced environment Ability to read, analyze, understand, and explain dental benefits, dental treatment plans, and patient account ledgers Excellent problem solving skills Strong business acumen Ability to hold the team accountable Excellent computer skills Experience in collecting patient co-pays and past due balances Proficient in Microsoft Office and other basic computer skills Ability to maintain patient confidentiality and HIPAA compliance Requirements 2-8 years of dental office management or equivalent experience College preferred Bilingual preferred Working Conditions The Dental Office Manager typically works in a dental office setting, with a mix of office and clinical work. This role may require working evenings or weekends, depending on the needs of the office. The position may require extended periods of sitting, standing, or walking. The manager may need to lift, move, or carry equipment or supplies weighing up to 50 pounds.

Job Description **Hire type: **Full-Time **Shift: **1st Shift **Pay Range: **$18 - $25 /hr Job Title:Office Manager Reports to:President Job Overview:The Office Manager at Rusco Manufacturing is responsible for overseeing the day-to-day administrative operations of the office, ensuring smooth and efficient workflows. This role involves managing office tasks, providing support to various departments, and ensuring that administrative processes run efficiently. The Office Manager plays a key role in maintaining a productive work environment, managing office supplies, handling communications, and supporting HR functions. Key Responsibilities: Administrative Management: Oversee daily office operations, including answering phones, monitoring incoming emails, and managing office supplies. Maintain organized filing systems, including employee records, invoices, purchase orders, and production sheets. Handle administrative tasks such as creating new hire packages, managing employee records and assisting with HR-related duties like time off requests and complaints Payroll and HR Support Populate and process weekly payroll every Monday Assist with HR duties, including handling employee time off requests, maintaining up-to-date employee records, and resolving or escalating HR-related issues. Support the onboarding process by creating new hire packages and managing employee files Shipping and Receiving Coordination Assist the Shipping Manager by verifying order status, packing parts, and creating shipping documentation. Schedule trucks, create packing lists (PL), and handle shipping and receiving tasks, including small package shipments via UPS Provide customer service by offering order updates, shipping reports, and coordinating with production to meet order deadlines. Vendor and Customer Relations: Create and manage bendor purchase orders (POs), schedule shipments, and update bendor order statuses. Maintain communication with key customer accounts, providing regular updates on orders, shipping reports, and inventory levels. Work closely with the Production teams to review and adjust order timelines based on production schedules. Document Management and Reporting: Enter daily production sheets, purchase orders, and manage the scanning and filling of important documents such as bills of ladings (BOLs) and material certifications. Prepare and distribute reports related to order status, production, and inventory to relevent stakeholders. Manage billing by creating invoices after shipments, issuing credits if needed, and maintaining accurate financial records. Office Management and Supplies: Maintain a well-organized and efficient office environment, including the management of office supplies and equipment. Ensure that all office functions are carried out efficiently and that administrative staff are supported in their roles. Qualifications: Proven Experience in office management or a similar administrative role. Strong organizational and time management skills, with the ability to manage multiple tasks simultaneously. Excellent communication skills, both verbal and written, with the ability to interact effectively with all levels of the organization. Proficiency in Microsoft Office Suite ( Word, Excel, PowerPoint, and Outlook ) and familiarity with ERP systems. Ability to maintain confidentiality and handle sensitive information with discretion. Strong problem-solving skills and attention to detail. Experience in HR and payroll processes is a plus.

Provide clerical and administrative support to the executive director and department heads, organize and maintain resident and employee files, track resident charges, maintain accounts receivable, accounts payable, payroll, general ledger, and other spreadsheets, and assist with recruiting, hiring, benefits, administration, and general customer service duties. Support with Precision. Lead with Integrity. Build a Legacy. At Legacy Senior Living, the Business Office Manager is a vital part of the team ensuring smooth financial, administrative, and human resource operations. If you are detail-oriented, dependable, and driven by supporting a mission that honors the Greatest Generation, this role offers meaningful work behind the scenes that keeps our community thriving. * -- Your Mission as Business Office Manager You will be the right hand to the Executive Director and department leaders-managing critical business functions, fostering communication, and enabling the delivery of exceptional resident care through efficient office and financial management. * -- What You'll Do Administrative Leadership * Provide comprehensive clerical and administrative support to the Executive Director and department heads * Create, organize, and maintain accurate resident and employee files, ensuring confidentiality and compliance * Prepare reports, budgets, and financial statements in partnership with leadership * Maintain the general ledger and reconcile bank statements monthly with accuracy * Process accounts payable invoices, review with Executive Director, and manage department declining balance sheets * Calculate and review payroll hours with department heads and process payroll timely * Review paycheck accuracy and distribute accordingly * Manage employee benefits paperwork and assist staff with questions Recruitment and Human Resources Support * Support hiring processes by screening applicants, arranging interviews, conducting reference and background checks, and managing communications including regret letters * Collaborate with leadership to ensure staffing needs are met efficiently Customer Service and Communication * Answer all incoming calls warmly and professionally, providing excellent first impressions * Greet residents, family members, visitors, and staff with kindness and helpfulness * Assist with resident services support as requested by supervisors Office and Supply Management * Maintain a neat, organized office environment conducive to efficient workflow * Order and track office supplies to ensure uninterrupted operations * Prepare correspondence and perform other duties as assigned * -- Who You Are * Highly organized with strong attention to detail and a commitment to accuracy * Proficient with financial software, Microsoft Office Suite, and comfortable managing payroll and budgets * Strong communicator with excellent customer service skills * Discrete and respectful of confidential information * Ability to multitask and prioritize in a fast-paced environment * Previous experience in senior living, healthcare, or finance administration preferred * -- Why Legacy? * Competitive salary and comprehensive benefits package * PTO, paid holidays, and 401(k) with company match * A supportive, mission-driven workplace where your role directly impacts resident quality of life * Opportunities for professional growth and development * -- Be the Backbone of Our Community. Join Legacy Senior Living. If you're ready to provide essential support that empowers leadership and enriches the lives of residents, apply today and help us continue building a lasting legacy. * Good organizational skills * Computer skills * Bookkeeping skills * Desire to work with older adults

Job Description The Bill Review Manager is responsible for the overall operation of a designated bill review office. The Manager participates in formulating and administering company best practices as well as developing long-range goals and objectives, analyzing costs, activities and operations, supporting the goals of Bill Review department and of CorVel. This is a hybrid position. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Responsible for financial operations, including, but not limited to: productivity, profitability, expenses, budgeting, billing and collections Responsible for implementing new business development, including marketing and sales activities Responsible for directing a team of employees in their day-to-day operations ensuring productivity and quality goals are met in accordance with company expectations Responsible for quality provider, claims, and client interaction Responsible for human resources matters Must be able to travel overnight and attend meetings Requires regular and consistent attendance Visit CorVel customers and participate in training sessions with management Represents the company in a professional manner to both internal and external customers and clients Directs the performance and development of the employees in their department. Assures peak performance of the team through continued training and coaching, coupled with regular performance evaluations Ensures staff compliance with Workers' Compensation laws and ensures mandated regulatory reporting requirements Utilizes Jurisdictional Expertise and knowledge of regulatory rules, statutes and procedures governing the jurisdictions assigned to ensure compliance Acts as subject matter expert for appropriate jurisdictions May perform daily, weekly, monthly reviews of various reports, invoices, logs and expenses May be required to visit customers and participate in training sessions with management Monitors operational workflow and manages appropriate/adequate staffing levels and staff retention strategies Develops and oversees the implementation of common bill review practices and procedures Promotes operational efficiency and quality by continuously improving processes, people and systems to enhance efficiency, consistency and quality Ensures consistent and complete compliance with CorVel's policies and procedures Comply with all safety rules and regulations during work hours in conjunction with the Injury Illness Prevention Program (IIPP) Additional projects and duties as assigned KNOWLEDGE & SKILLS: Excellent written and verbal communication skills Ability to assist team members to develop knowledge and understanding of bill review practice Effective quantitative, analytical and interpretive skills Technical knowledge of laws, policies, and procedures in defined territory Strong leadership, management and motivational skills Ability to travel overnight and attend meetings if required Ability to remain poised in stressful situations and communicate diplomatically via telephone, computer, fax, correspondence, etc. Computer proficiency and technical aptitude with the ability to utilize MS Office including Excel spreadsheets Strong interpersonal, time management and organizational skills Ability to work both independently and within a team environment Knowledge of processing bills on multiple lines of business Knowledge of medical terminology, medical billing codes, applicable state fee schedules and/or U&C charge processing Contract interpretation Ability to be a liaison between multiple departments within the company EDUCATION & EXPERIENCE: Bachelor's degree, national certification or a combination of education and related experience Minimum of 2 years' experience medical billing and supervisory/management experience Certified Professional Coder (CPC) designation preferred Licenses as required PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $68,696 - $114,313 A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. ABOUT CORVEL: CorVel, a certified Great Place to Work Company, is a national provider of industry-leading risk management solutions for the workers' compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. #LI-Hybrid

Full-time Description Under the direction of the Operations Manager, the Office Manager is responsible for overseeing the day-to-day tasks of the SyncLync office located in Madison, WI, while supporting a positive, in-person workplace culture in accordance with company policies and procedures. Duties include front desk coverage, packaging and shipping of hearing aids and supplies, administrative support for the leadership team, office supply and facilities management. This role serves as a key point of contact for staff, visitors, and executive guests and plays an essential role in maintaining an organized, professional, and welcoming office environment. The ideal candidate for this role is someone who can change focus in an instant and prioritize multiple work requests while remaining positive and upbeat. Responsibilities Variety of administrative tasks while supporting the management team and front desk: Office Presence & Culture · Be on-site daily with a positive, professional demeanor to support a welcoming, collaborative workplace · Greet and assist visitors; manage guest notifications and front desk activity Administrative Support · Support the leadership team with general administrative needs · Maintain internal communications, including company updates and shared resources Office Operations · Manage daily office tasks such as mail distribution, postage, and breakroom organization · Order and maintain supplies, business cards, and name plates · Package and ensure shipping of products to hearing care providers Marginal Job Functions: Other projects as needed. Requirements Education : · Associate's degree required, Bachelor's degree preferred Experience: · Minimum of 2 years in an office manager, office assistant, or similar role · Experience supporting executives - answering phones/transferring calls to staff · Experience or general knowledge of hearing aids is a plus Other Requirements: · Must be available on-site during regular business hours · Demonstrated proficiency in with Microsoft Office Suite · Ability to multitask and prioritize · Professional demeanor and strong interpersonal skills · Occasional local travel required for errands and the post office · Valid driver's license required with acceptable driving record Benefits: We offer an excellent compensation package and team-oriented work environment with growth opportunities. Some of our outstanding benefits include: Health & Dental Insurance Company paid Life Insurance 401(k) Paid Time Off benefits Product discounts Wellness programs EOE/M/W/Vet/Disability #ZR

Location: 235 B Oakton Avenue, Pewaukee, WI, 53072 Would you like a career where you get training and have an opportunity to advance? Would you like to control how much money you get paid each week?As an Operations / Office manager you are a key team member in upholding our commitment to customer satisfaction and professionalism. With a career at Molly Maid, you will bring customers joy and relief, and reward yourself in the process. Ready to join a company and a team that will support you? Apply today - Molly Maid is ready for you!Prior customer service, management, and cleaning experience or equivalent experience with the ability to learn quickly!This job is right for you if you are self-motivated, thrive in fast moving environments, and can manage time to effectively meet deadlines. You have proven communication skills with supervisors, employees, and customers and can effectively manage a variety of situations on a day-to-day basis. We'll teach you everything you need to know about what makes Molly Maid unique including our proven cleaning process, highly trained programs, commercial grade equipment and supplies, and our unique culture. Once you've enjoyed training in the Molly Maid process, you'll provide support to the teams that will deliver exceptional service customers. Full-time. No nights. No weekends. No holidays. We provide:• Training on the Molly Maid Model• Training on our operational systems• Branded comfortable clothing• A stable and consistent working schedule • A fun culture where success is celebrated as a team If you like working as a team, supporting others, and growing in a career, APPLY NOW! Benefits & PayThe pay range for this position is $18-$30 an hour plus bonus opportunities and is dependent on experience. [insert pay and benefits details here] • Earn paid time off weekly, up to 10 days per year• Earn one day of sick time off for every 8 weeks worked• Earn a 2% company match for your 401k contributions As an Office / Operations Manager, you will be responsible for:• Operational tasks - Grow and retain customers by creating connections with strong written and verbal communication skills. • Perform marketing and sales - Drive team engagement and follow through on processes to meet set goals. • Build our culture and team - Interview, hire, and train individuals to exceed customer expectations and enhance the work environment. • Be a brand ambassador - Respond, resolve, and follow-up with customers, schedule estimates and be ready to jump in where needed. This job will be a great fit for you if…• You feel at home leading and supporting a team with open communication to deliver an exceptional experience for customers. • You have a positive disposition and enjoy developing relationships. • You are comfortable with a computer and technology, especially Microsoft Office. • You have strong organizational skills, which include setting priorities and executing a plan of action. You thrive in a fast-paced environment• You seek to continuously develop as a sales professional. • You like to work in a variety of environments while getting to know our team and customers. Job RequirementsMinimum requirements to be considered for this position. • Legally authorized to work in the United States• Complete a background check• 2-3 years of experience in recruiting, training, customer service, or office management or equivalent • Ability to work Monday through Friday, 8 am to 5pm. Ready for a fresh start where you can be your best?If that's you, APPLY TODAY!If you meet the requirements for this position, our system will schedule you for an interview immediately. "You are applying to work for a franchise owner of Molly Maid, not BRAND SPV LLC or any of its affiliates. If hired, the franchise owner will be your only employer. Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs that can vary among franchise owners. This job description is meant to describe the general nature and level of work being performed. "

An MRA Member is looking for... Office Manager Waukesha, WI Responsible for overseeing daily office operations, which includes administrative tasks, facility management, and supporting staff and management. Principal Duties & ResponsibilitiesGeneral Office 1. Administrative & Operation Duties a. Act as a central point of contact for employees and external visitors b. Organize and coordinate office procedures and operations to ensure efficiency c. Provide administrative support to senior management and other staff d. Manage office supplies, equipment, and inventory e. Handle all incoming and outgoing mail, packages, and deliveries i. Open/date stamp (without opening) Confidential and Certified Mail to President, CEO and Vice Presidents, CFO and distribute to staff ii. Prepare packages to go out iii. Take mail/packages to drop-off box at the end of the day iv. Update FedEx log for delivery dates v. Review and approve FedEx invoices f. Schedule meetings, appointments, and travel arrangements i. Assist in planning and organization of all employee social and training functions ii. Assist in obtaining event spaces as required 2. Filing & Office Organization a. Generate accounting and owner folders for new jobs, correspondence & job folders b. Prepare boxed up completed jobs for pickup to the off-site storage facility c. Coordinate the ordering of office and shipping supplies as needed 3. Facility Management a. Ensure the office environment is safe, secure, and pleasant b. Maintain overall office maintenance including but not limited to coordination with cleaner and outside property management c. Calls in for maintenance/repairs on the copiers and plotters as needed 4. Order and inventory company apparel Insurance Administration Review COIs for accuracy and completeness. Minimum A- rating, Size VIII rating for the carrier Waivers for the Workman's Comp (WC) (where allowed by state law) and General Liability (GL) policies with endorsements for additional insured status, completed and ongoing operations Update insurance tracking Monitor expiration dates of COIs and follow-up on updates as needed for all projects Follow up on insurance renewals Work closely and communicate with project team to achieve the job duties Warranty Work Coordinator Manage master warranty log by inputting warranty work descriptions, dates identified and completed provided by EVPCO, Project Managers and/or Superintendents Send weekly update on warranty status Send 10-month warranty notices and track all updates The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position. Requirements Education & Experience: 1.) High School Diploma or equivalent required 2.) 1 to 3 years' experience in construction management or administrative assistant Knowledge & Skills: 1.) Proficient with Microsoft Office Products including but not limited to Excel, Outlook, and Word 2.) Strong customer service background desired 3.) Detail orientated and the ability to be resourceful and proactive when issues arise We Make it Easy Founded in 1901, MRA is a nonprofit employer association that serves more than 4,000 employers, covering more than one million employees. As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce. We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company, not an agency recruiter.

Illuminus is seeking highly skilled and detail-oriented Billing Manager to oversee and manage the billing operations in our Finance department. This individual assists with the daily operations related to billing, collections, minimizing bad debt, improving cash flow and managing the overall health of receivables. This role is also accountable for leading assigned team members, managing billing, insurance and authorization processes, ensuring processes are implemented effectively and efficiently, ensuring deadlines are met and team performance aligns with organizational goals. Responsibilities: Maintains and actively promotes effective communication with all individuals. Maintains a positive image of the entity in the community keeping in alignment with our mission, vision, and values. Directs the daily activities and career development of team members, including hiring, coaching, ensuring standards of practice are uniformly applied and monitoring staff goals and performance. Manages the end-to-end medical billing process, ensuring accurate and timely submission of claims to insurance companies and processing of statements to residents. Stays abreast of current billing practices and Medicare and Medicaid regulations, as well as prepares for regulation changes in a proactive manner. Understands existing insurance payer contracts including authorization requirements, timely filing deadlines, payment methods, manage rate and adjustments. Ensures that claims, denials and appeals are efficiently processed. Implements standardized and proactive processes to improve collections. Resolves problems independently and maintains productivity, quality and customer-service standards and escalates larger scale issues to upper management as needed. Preserves and upholds positive working relationship with clients, residents, residents' representatives, and other internal departments. Collaborates with other department leaders in ongoing, cross-functional process improvement projects. Manages Accounts Receivable/Billing software to ensure efficient usage and proper implementation. Performs month end close procedures including reconciliation and review to ensure the accuracy of financial data within accounting and billing systems. Acts as the point of contact between the organization and external parties as it relates to collection efforts and issues. Responsible for on-call services and performs other duties, as assigned. Requirements Two-year associate degree in Finance or related field. Three (3) years of experience in healthcare billing and collections. Previous supervisory experience. Knowledge of billing systems software. Proficient in word processing and spreadsheet software Commitment to quality outcomes and services for all individuals. Ability to relate well to all individuals. Ability to maintain and protect the confidentiality of information. Ability to exercise independent judgment and make sound decisions. Ability to adapt to change. Benefits Health, Dental, & Vision Insurance Health Saving Account with Potential Company Contributions 401(k) with Company Match Financial and Retirement Planning at No Charge Paid Time Off and Holidays Basic Life Insurance & AD&D - Company Paid Short and Long Term Disability - Company Paid Voluntary Ancillary Coverage Referral Bonuses Employee Assistance Program If you are a highly motivated individual with a passion for people and a desire to make a difference, we encourage you to apply for this exciting opportunity. We offer competitive compensation, benefits, and professional development opportunities. Illuminus is a faith-based, not-for-profit senior living management company dedicated to serving older adults and families throughout the Midwest with skill and compassion. We own or manage over a dozen communities in Wisconsin and beyond, offering independent senior housing, assisted living and memory care, skilled nursing and rehabilitation, low-income senior housing, home health and hospice services via Commonheart , management support and consulting. The people of Illuminus are not just our colleagues, our employees, our residents-they are our parents, our grandparents, our partners, ourselves. We serve others with gratitude, dignity, hope and purpose. We believe that the right care can and will transform us all.

, just opening up at Bryden Ford in Durand! This position can be viewed as Office Support Staff, because you won't be managing any team members and the Financial Statement and Payroll are currently being produced by the owner Benefits offered include: Group Health Insurance 401(k) & Roth Retirement Plan with Employer Match Paid Vacations Dental Insurance Car Buying Discounts Supplemental Insurance Discounts Parts and Service Discounts for your vehicles More! An Office Manager at Bryden Ford has knowledge of accounting, some experience with license and titling, ample knowledge of computers, the ability to interact with people from each department, and customer service skills. We are hoping to find someone with new car store office experience, however not having that experience may not preclude you from being selected. Bryden Ford in Durand is Closer Than You Think! We're roughly 20 minutes from Rockford, Freeport, Monroe, and Beloit. The Bryden family has been selling and servicing cars and trucks for over 80 years! Please reply to this post or call Scott Bryden, President, at **************, for more details and to arrange a meeting.

Job Description , just opening up at Bryden Ford in Durand! This position can be viewed as Office Support Staff, because you won't be managing any team members and the Financial Statement and Payroll are currently being produced by the owner Benefits offered include: Group Health Insurance 401(k) & Roth Retirement Plan with Employer Match Paid Vacations Dental Insurance Car Buying Discounts Supplemental Insurance Discounts Parts and Service Discounts for your vehicles More! An Office Manager at Bryden Ford has knowledge of accounting, some experience with license and titling, ample knowledge of computers, the ability to interact with people from each department, and customer service skills. We are hoping to find someone with new car store office experience, however not having that experience may not preclude you from being selected. Bryden Ford in Durand is Closer Than You Think! We're roughly 20 minutes from Rockford, Freeport, Monroe, and Beloit. The Bryden family has been selling and servicing cars and trucks for over 80 years! Please reply to this post or call Scott Bryden, President, at **************, for more details and to arrange a meeting.

OVERVIEW: The Business Manager is a key leader within the Finance and Insurance Department, responsible for driving financial performance and delivering superior customer satisfaction. This role focuses on optimizing deal management, enhancing F&I profitability, maintaining regulatory compliance, and operational excellence. The Business Manager will also be a key communicator and collaborator across teams, upholding the values and mission of MarineMax to promote growth, profitability, and professionalism. This role requires strong leadership, proactive problem-solving, and a commitment to delivering superior customer experience while aligning with the company's strategic goals. KEY RESPONSIBILITIES: * Embrace and promote MarineMax's values, mission statement, and vision, fostering a team culture aligned with the company's goals. * Ensure adherence to all company, state, and federal laws and regulations, minimizing company exposure. Report any potential risks to the Senior Business Manager. * Implement the F&I process in every transaction and maintain annual F&I certification. * Actively participate in all F&I team meetings and training sessions to enhance knowledge and skills. * Assess customer finance needs, process credit applications, and offer loan payment options through a consultative approach to successfully close new, pre-owned, and brokerage transactions. * Stay current on lender programs and F&I ancillary products, ensuring comprehensive understanding and alignment with company objectives. * Build and maintain strong professional relationships with lenders, product providers, and technology partners, ensuring consistent support and compliance with business goals. * Maintain daily deal management of the Revenue Projection Report (RPR), including deposit schedules, deal statuses, comments, and closing dates. * Resolve all administrative issues related to products, providers, and lenders promptly, ensuring loans are funded within 10 days. * Oversee the completion of all title/registration and USCG documentation processes for each transaction. * Ensure proper documentation for factory warranty registrations and outboard extended warranty registrations, and oversee the transfer of factory and F&I product warranties. * Proactively run lost sale reports to identify refinance and unsold warranty opportunities. * Address and resolve customer concerns promptly, maintaining a professional and knowledgeable image in all interactions. * Actively participate in boat shows, selling events, and promotional activities such as Getaways! to engage potential customers and enhance brand visibility. * Perform additional duties as assigned. KEY RESULT AREAS: * Meet or exceed monthly and annual F&I profit and penetration targets through effective deal management, including maximizing finance, hull insurance and product opportunities. * Ensure on-time delivery of boats, complete accurate title/registration documentation for all transactions in a timely manner and maintain adherence to legal and regulatory timelines. * Consistently provide world-class customer service while maintaining compliance with all applicable regulations and company policies. * MarineMax and its subsidiaries uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.

We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations. This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands. The starting salary for this role is $100K, commensurate with experience. **What You'll Do:** + Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify and prioritize CX breakdowns through VOC, operational data, and field feedback + Act as the first point of contact for field leaders on CX-related challenges and opportunities + Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product + Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders + Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs + Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement **What We're Looking For:** + Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred + 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams + Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles + Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in + High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike + Systems thinker with the ability to balance customer empathy with business impact + Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business **What You'll Get:** + 40% off any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching. + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

at Midwest Veterinary Dental Services Office Manager - Midwest Veterinary Dental ServicesAbout the Role We're looking for a motivated Office Manager to support the Area Business Manager and help keep our veterinary specialty hospital running smoothly. This is a hands-on leadership role where you'll be part of the team more than half the time-while also guiding, mentoring, and supporting veterinary staff.If you enjoy balancing leadership responsibilities with day-to-day hospital operations and want to make a positive impact on both patients and people, this role is a great fit.As an Office Manager, you'll help build a strong hospital culture, support the veterinary practice operations, and ensure clients and patients have the best possible experience. You'll assist with team development, scheduling, and coaching, while working closely with the Area Business Manager to ensure the hospital meets its goals.What You'll DoOperations & Organization Process and review payroll to ensure accuracy and timeliness. Manage practice benchmarks related to financial performance, efficiency, and patient care. Oversee inventory management and controlled substance protocols. Maintain employee records and ensure OSHA compliance. Process accounts payable and receivable, ensuring timely and accurate billing. Review and generate operational and financial reports (End-of-Month, Flash, etc.) to share with leadership. Support the Area Business Manager with additional veterinary hospital operations needs. People & Culture Onboard, train, and support veterinary team members through hands-on coaching and development. Provide leadership and mentorship that promotes teamwork and professional growth. Partner with leadership to complete performance evaluations and address staff concerns. Assist with employee relations, including coaching conversations and performance counseling. Lead by example, working alongside the team in client service and patient care. Leadership & Communication Assist with recruiting and interviewing candidates to build a strong hospital team. Lead regular team meetings, promoting open communication and alignment. Serve as the primary point of contact for staff questions or operational needs. Ensure smooth communication between technicians, doctors, and administrative teams. Support client engagement, marketing initiatives, and community outreach to help the hospital grow. What We're Looking For High school diploma or equivalent (required). At least 5 years of veterinary experience, including 3+ years in a leadership, supervisory, or administrative role (preferred). Strong organizational and multitasking skills in a fast-paced veterinary environment. Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook). Experience with veterinary practice management software (Cornerstone, AVImark, ezy Vet, etc.) is a plus. Excellent communication, coaching, and problem-solving skills. A solutions-focused mindset with the ability to maintain efficient, compassionate operations. Professionalism, confidentiality, and a dedication to exceptional client service and patient care. Why You'll Love Working Here A role that combines leadership and hands-on veterinary operations. Opportunities to grow your management and leadership skills. A supportive leadership team and a positive clinic culture built on teamwork and respect. The chance to make a direct impact on client satisfaction, patient care, and team success.

Job Description Caregiver Manager | Direct Support Professional Supervisor | Disability Services Make a difference this fall and get our limited time $1,000 sign-on bonus for joining CLC! Are you ready to grow your career while making a meaningful impact in your community? We're hiring Community Support Managers (CSM) to lead, support, and empower adults with developmental disabilities in achieving independence and living full lives. As a CSM, you'll combine leadership, caregiving, and case management skills in a rewarding career with growth opportunities. Position: Community Support Manager (CSM) Employment Type: Full-Time Location: Stoughton, WI Schedule: Various weekday shifts and rotating weekends required Pay: $20/hr ($41,600 annually) + mileage reimbursement + overtime hours available Why You'll Love This Role $1,000 Sign-On Bonus - start your journey with a great perk! Available for a limited time (eligibility requirements apply) Learn more: ********************* Career Growth - advance within our human services career paths and certifications Make a Difference - support people with disabilities in achieving independence and community connection Flexible Work Culture - work in a supportive team environment that offers schedule flexibility between programs Strong Benefits Package - $0 deductible health insurance, dental, vision, 401k with match, paid time off, and more Mileage Reimbursement - for travel between program sites, receive $.67/mi. Training + Development - ongoing training opportunities with our training team through CLC University What You'll Do Oversee individualized care plans and ensure compliance with DHS standards Provide hands-on direct care support direct care, modeling excellent care practices Partner with families, guardians, and healthcare providers Maintain documentation, scheduling, and team communications Supervise and support direct care staff What We're Looking For Experience in human services, disability services, or caregiving leadership Commitment to providing individualized, high-quality services that respect the preferences and goals of the individuals supported. Strong communication and organizational skills Compassionate, dependable, and motivated to empower others Must meet state requirements (valid driver's license, background check, etc.) Qualifications Must be at least 18 years old. Proficient in Microsoft Office and other computer applications. Must have access to a reliable vehicle in good working condition, a valid WI driver's license, a clean driving record, and proof of vehicle insurance that meets CLC standards. Must pass a background check. Ability to lift up to 50 pounds and perform various physical tasks, including standing, walking, bending, squatting, and kneeling as needed. Preferred: A degree in Human Services (or equivalent) and at least 2 years of experience working with individuals with developmental disabilities. Apply Today Take the next step in your career and join a mission-driven team where your leadership truly makes an impact. For the quickest invitation to interview, apply directly on our site with our 3-minute application: *************************************** #ziprecruiter A criminal background check is required. Prior to the background check being conducted, the applicant will be required to complete disclosure and authorization forms authorizing the Company to conduct specific background checks. This authorization will be made in either electronic or written form and will remain valid throughout the employee's employment with the Company, if hired as allowed by applicable law. Background checks will be kept confidential and will only be shared with individuals who have a business need to review the information to make employment decisions. Reports will be retained in accordance with the Company's document retention procedures and federal and state regulations.