Office secretary vs office manager/office coordinator

The differences between office secretaries and office managers/office coordinator can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become an office secretary, becoming an office manager/office coordinator takes usually requires 4-6 years. Additionally, an office manager/office coordinator has an average salary of $44,616, which is higher than the $33,118 average annual salary of an office secretary.

The top three skills for an office secretary include data entry, phone calls and telephone calls. The most important skills for an office manager/office coordinator are customer service, financial reports, and office equipment.

Office secretary vs office manager/office coordinator overview

	Office Secretary	Office Manager/Office Coordinator
Yearly salary	$33,118	$44,616
Hourly rate	$15.92	$21.45
Growth rate	-8%	-8%
Number of jobs	87,771	63,703
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 40%
Average age	50	47
Years of experience	2	6

What does an office secretary do?

An office secretary is responsible for performing administrative and clerical duties to ensure the smooth flow of operations and prevent delays with project deliverables. Office secretaries also welcome guests, respond to their inquiries and concerns, and direct them to the appropriate department or personnel for their appointments. They schedule meetings, sort documents, handle incoming and outgoing mail, as well as manage inventories for the adequacy of office supplies. An office secretary must have excellent time-management and multitasking skills to conduct tasks within a strict deadline and minimal supervision.

What does an office manager/office coordinator do?

An office manager/office coordinator is responsible for managing daily administrative tasks and monitoring workflow processes to ensure maximum productivity on meeting client deadlines and maintaining customer satisfaction. Office managers/office coordinators respond to customers' inquiries and concerns, manage records accurately, assist the marketing department on promoting brand image, develop strategic procedures, and identify business opportunities to grow revenues and increase profitability. An office manager/office coordinator must have excellent communication and organization skills to perform various duties in supporting business operations.

Office secretary vs office manager/office coordinator salary

Office secretaries and office managers/office coordinator have different pay scales, as shown below.

	Office Secretary	Office Manager/Office Coordinator
Average salary	$33,118	$44,616
Salary range	Between $25,000 And $42,000	Between $33,000 And $59,000
Highest paying City	Santa Rosa, CA	-
Highest paying state	Hawaii	-
Best paying company	Guidehouse	-
Best paying industry	Telecommunication	-

Differences between office secretary and office manager/office coordinator education

There are a few differences between an office secretary and an office manager/office coordinator in terms of educational background:

	Office Secretary	Office Manager/Office Coordinator
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 40%
Most common major	Business	Business
Most common college	University of Pennsylvania	California State University - Bakersfield

Office secretary vs office manager/office coordinator demographics

Here are the differences between office secretaries' and office managers/office coordinator' demographics:

	Office Secretary	Office Manager/Office Coordinator
Average age	50	47
Gender ratio	Male, 14.7% Female, 85.3%	Male, 8.8% Female, 91.2%
Race ratio	Black or African American, 9.2% Unknown, 3.9% Hispanic or Latino, 16.1% Asian, 3.8% White, 66.2% American Indian and Alaska Native, 0.7%	Black or African American, 10.6% Unknown, 4.7% Hispanic or Latino, 18.6% Asian, 5.2% White, 60.2% American Indian and Alaska Native, 0.6%
LGBT Percentage	6%	8%

Differences between office secretary and office manager/office coordinator duties and responsibilities

Office secretary example responsibilities.

Lead DoD team that assist Pakistan in gaining military capabilities to conduct counter-terrorism operations against the Taliban.
Research and keep updated on Medicare and Medicaid benefits, qualification requirements, and the legal and financial effects of options.
Determine client eligibility for Medicaid transportation.
Process and submit payroll information and invoices.
Maintain departmental inventory, purchasing/travel paperwork, and process payroll.
Answer customer phone calls-Record daily business transactions-Manage QuickBooks and bank accounts-Enter parts invoices and take inventory

Office manager/office coordinator example responsibilities.

Manage production of an RFP to source $60m in software and services and manage a subset of the subsequent implementation.
Process weekly payroll through QuickBooks and conduct bank account reconciliation.
Establish a QuickBooks accounting system to reflect accurate financial records and streamline productivity.
Create PowerPoint presentations used for business development, organize files, develop spreadsheets, fax reports and scan documents.
Generate bi-weekly payroll, along with reconciling monthly summaries, calculating payroll tax liabilities and preparing quarterly tax reports.
Maintain tenant lease files, monthly tenant billing, A/R, A/P, office supply inventory.

Office secretary vs office manager/office coordinator skills

Common office secretary skills

Data Entry, 12%
Phone Calls, 11%
Telephone Calls, 8%
Scheduling Appointments, 7%
Office Procedures, 7%
Payroll, 6%

Common office manager/office coordinator skills

Customer Service, 18%
Financial Reports, 9%
Office Equipment, 5%
Appointment Scheduling, 4%
Office Operations, 4%
Travel Arrangements, 3%

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Office and Administrative Industry
Office Secretary
Office Secretary vs Office Manager/Office Coordinator

Updated January 8, 2025

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