Operations director jobs in Chattanooga, TN - 111 jobs

BUILT TO CONNECT Astec is a global, environmentally focused infrastructure and manufacturing company of asphalt road building and aggregate processing. Our mission is to design and build the most innovative products for the industries we serve. Leveraging innovative solutions and technologies, we serve customers all over the world. ABOUT THE POSITION Provide leadership to the entire combustion field service teams in ensuring that the goals and objectives of the department and the company are met in terms of providing world-class service to our customers. LOCATION: This is an onsite position at our Heatec facility in Chattanooga, TN. Key Deliverables Have a goal of delivering the Ultimate Customer Experience Advocate safety by creating a Zero injury culture to protect our people and our customers assets. Oversee all field service activities for process heating with the IPS Maintain accurate data for evaluation and provide feedback to Engineering. Manufacturing, and Sales departments. The ability to work in a Matrix management/organizational structure. Stay current with technology that affects the commercial and industrial process heating. Key Activities & Responsibilities Has responsibility for all field service activities for Thermal heating. Responsible for the preparation of department budget and compliance with the budget. Organize, coordinate, and develop a staff to effectively provide field service activities for our distributors and/or customers. Responsible for organizing, developing, and presenting service training for Astec, Inc. customers, including maintenance, troubleshooting, repair, and operating instructions. Responsible for telephone service assistance as needed, working from Astec, Inc. offices or home. Provide accurate data for evaluation by Engineering and Manufacturing Departments for immediate solutions and make recommendations as needed. Evaluate staff performance at meeting company and personal performance goals and make recommendations based on appraisals. Ensure performance appraisals are utilized throughout the department. Review and approve expense reports, while controlling costs and following the guidelines in our travel policy. Review and approve employee timecards. This includes time management for overtime and work schedule from the office to the field. Coordinate issuance of Service Bulletins and follow up on completion of said work. Serve on committee and focus groups as assigned. Participate in staff meetings and other meetings as needed across all sites. Project a positive company image by interacting with fellow associates, customers, and corporate management in a cooperative, supportive, and courteous manner. Support and promote the core values of Astec, Inc. Follow company policies and procedures at all times. Follow proper safety rules and procedures at all times. Perform other duties as assigned. To be successful in this role, your experience and competencies are: Ability to effectively work as a member of a team required. Excellent communication skills, both oral and written, are required. The ability to manage conflict and resolve issues in the most positive fashion for all parties concerned is required. Strong analytical skills required. Knowledge of all aspects of thermal process heating required. Knowledge of and skills to read mechanical, electrical, and electronics blueprints and designs required. Ability to effectively manage others and provide coaching and discipline to departmental employees, as needed, is required. Bachelors degree or equivalent experience is required Some travel is required. Must have a valid driver's license and good driving record.Must be able to obtain and maintain a valid passport. Must be able to meet regular attendance requirements. Supervisor and Leadership Expectations Responsible for all combustion field service activities across multiple sites. Our Culture and Values Employees that become part of Astec embody the values below throughout their work. Safety Devotion Integrity Respect Innovation EQUAL OPPORTUNITY EMPLOYER As an Equal Opportunity Employer, Astec does not discriminate on the basis of race, creed, color, religion, gender (sex), sexual orientation, gender identity, marital status, national origin, ancestry, age, disability, citizenship status, a person's veteran status or any other characteristic protected by law or executive order.

Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly

BUILT TO CONNECT Astec is a global, environmentally focused infrastructure and manufacturing company of asphalt road building and aggregate processing. Our mission is to design and build the most innovative products for the industries we serve. Leveraging innovative solutions and technologies, we serve customers all over the world. ABOUT THE POSITION The Director of Manufacturing will lead manufacturing activities while executing strategic initiatives and coordinating resources to fabricate, paint, and assemble heaters, tanks, piping, and accessories. The Director of Manufacturing will provide oversight to management and operations staff with the primary goal being to ensure a work environment that promotes safety, quality, and productivity while driving continuous improvement activities. Key Deliverables * Responsible for all manufacturing operations including the safety, production efficiencies, quality, and customer service. * Leads team members by managing and executing plant processes. * Supports continuous improvement processes to ensure safety, quality, goals are cost, and customer service are met. * Creates and maintains an engaged and team-oriented workforce to meet business demand. * Comply with all of Astec's safety protocols. Key Activities & Responsibilities * Manage the manufacturing facility by ensuring all safety, quality, delivery, and financial goals and standards are consistently met * Ensure a healthy and safe working environment while complying with federal and state regulations through active collaboration with environmental, health, and safety (EHS) staff * Lead the manufacturing organization to build a strong culture of employee engagement and involvement, productivity, and accountability * Assist general manager with long-range operational goals, expansion efforts, and implementation of new and advanced technology to drive improvement and reduce costs in our products * Organize departmental management structure and teams for optimal, efficient operations * Work with company controller to develop operating budgets and meet targets for efficiency, costs, hours, and absorption. * Participate in the S&OP (Sales and Operation Planning) process with other site managers to understand the business conditions and make manpower and continuous improvement decisions to support the operation * Create and deliver progress and production reports to executive team members on a regular basis * Work with Operational Excellence staff to drive fact and data based continuous improvement, introduce new technology, new processes, SQDC initiatives, reduce man-hours, improve lead times and product flow, etc. * Supervise capital planning for the facility, including equipment research and specification requirements, quoting, and purchasing along with maintenance, and facility layout * Identify current and future training opportunities to build staff skills and support succession planning efforts * Lead efforts towards standard costing, with an understanding of shop labor routings, standards, etc. * Work cross-functionally and collaboratively with other departments to meet Astec's strategic objectives * Maintain a working knowledge of current trends and practices in welding, fabricating, cutting, painting, assembly and electrical to make sure the business stays current to new technologies * Assume other special activities and responsibilities as directed * Actively support Astec's core values, mission statement and vision statement * Follow Affirmative Action and Equal Employment Opportunity program guidelines at all times * Follow proper safety procedures at all times * Wears personal protective equipment as required To be successful in this role, your experience and competencies are: * BS/BA Degree in an Engineering discipline preferred (ME, IE, etc.). BS/BA Degree in Business Management, Finance, or other related field plus applicable experience is acceptable. * 10+ years of manufacturing related experience required. Manufacturing Engineering or Continuous Improvement specific role experience preferred. * Experience in shop/production management, engineering, operational excellence, lean manufacturing, or related experience is required. * Experience in heavy steel fabrication and well-versed in all types of welding methods (GMAW, GTAW, SMAW, FCAW) is required. ASME code quality experience is preferred * Understanding and use of ERP System (Oracle or other) regarding work routings, standards, costing, and scheduling is required. * Ability to work satisfactorily as a team member and communicate with all levels within the company * Strong interpersonal skills, communication, and presentation skills (both verbal and written) * Ability to proficiently operate a personal computer and be familiar with Microsoft Office Suite software applications must possess potential to learn beyond basics * Ability to handle sudden changes in project/priority and multiple tasks simultaneously in a positive fashion * Ability to set, adjust and change daily priorities * Ability to manage conflict and resolve issues in the most positive fashion for all parties concerned * Ability to identify problems or potential problems at both a strategic and functional level and make or recommend decisions to resolve the same * Projects strong leadership skills * Good organization and time-management skills * Willingness to accept responsibility and take on new challenges * Ability to influence others via communication to get desired results * Ability to exercise a high level of independent judgement on a customary and regular basis * Excellent customer-relations skills * If supervising welding operations, must understand welding symbols and diagrams. * Ability to solve practical and complex problems and deal with a variety of variables in situations where only limited resources may exist is necessary * Ability to interpret a variety of instructions furnished in written, oral or diagram form is necessary * Supervisor and Leadership Expectations Directly supervises two (2) to four (4) supervisory manufacturing personnel to include but not limited to Manufacturing Managers, Production Managers, Maintenance Manager and who, in turn, supervise five (5) to forty (40) employees each and one (1) to ten (10) non-supervisory manufacturing office personnel. Is responsible for the overall direction, coordination, and evaluation of his/her unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems in compliance with any applicable employment law guidelines and upon consultation with the General Manager and/or the Director of Human Resources if necessary. Our Culture and Values Employees that become part of Astec embody the values below throughout their work. * Continuous devotion to meeting the needs of our customers * Honesty and integrity in all aspects of business * Respect for all individuals * Preserving entrepreneurial spirit and innovation * Safety, quality, and productivity as means to ensure success NOTE: This position responsible for certain internal control responsibilities. These internal control responsibilities are verbally communicated to the incumbent and periodic feedback is provided as it relates to the performance of these internal control responsibilities. WORK ENVIRONMENT Office While performing the duties of this job, the employee is regularly exposed to risk of injury in an office environment and occasionally a manufacturing shop plant environment. Duties include a typical office setting including extensive computer work, sitting, or standing. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EQUAL OPPORTUNITY EMPLOYER As an Equal Opportunity Employer, Astec does not discriminate on the basis of race, creed, color, religion, gender (sex), sexual orientation, gender identity, marital status, national origin, ancestry, age, disability, citizenship status, a person's veteran status or any other characteristic protected by law or executive order.

At GE Appliances, a Haier company, we come together to make "good things, for life." As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who believe that anything is possible and that there's always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together. The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: _we come together_ , _we always look for a better way_ , and _we create possibilities_ . Interested in joining us on our journey? As the Senior Manager, Manufacturing Operations (3rd Shift), you'll be responsible for the overall operational plan, performance and improvement of an entire value stream operation within the manufacturing facility. You'll develop, lead and coach salaried and hourly team members to achieve high performance in the areas of safety, quality, delivery and cost. **Position** Senior Manager, Manufacturing Operations (3rd Shift) **Location** USA, LaFayette, GA **How You'll Create Possibilities** **MANUFACTURING OPERATIONS** : + Oversees manufacturing operations for an entire value stream within a plant. + Own and prepare the annual operational plan/playbook for a manufacturing value stream. + Responsible for operational performance and improvement of key metrics including safety, quality, delivery, cost and culture. + Align area metrics with overall plant goals; organize resources to deliver on these metrics. + Lead activities of cross-functional manufacturing team, to include responsibility for salaried and hourly team members within the assigned business unit. + Direct Reports include Area Leader (AL), Team Leaders (TL) and Indirect: Team Members. + Utilize production line boards to collect information on value stream performance, issue identification and problem resolution. Ensure information is passed on to the following shift and management. Hold team accountable to maintain and manage the boards. * Maintain a good technical knowledge of operations; follow the escalation process to address and respond to abnormalities and recommend corrective action as required. + Ensure the Lean manufacturing practices and Escalation Process set forth under the Appliance Production System are followed and adhered to within the value stream manufacturing operations. + Manage and track all department metrics and budget. Prepare daily report-out of metrics for production meeting. + Establish daily operating rhythm in department. Conduct daily start up meeting with TL's and AL's. Maintain rigor around daily team leader meetings, escalation meetings, etc. + Prepare topics for daily team meetings; ensure team leaders understand and cascade the message appropriately and correctly. Rotate through the team meetings each day. + Oversee the deployment of standardized work within the value stream operation. Ensure process stability through following standardized work. + Coach and develop Area Leaders and Team Leaders to ensure standardized work is in place and is followed. + Ensure adherence to Job Instruction method by reviewing and verifying Job Instruction forms, including cross training matrix, and Team Leader delivery of four step method to ensure 'Critical Points' and 'Why' are conveyed accurately and effectively. + Ensure 5S standards are met for the entire value stream. **CONTINUOUS IMPROVEMENT** : + Live, promote and teach the Appliance + Production System philosophy and drive continuous improvement within the value + stream operation. + Lead and promote work team(s) that react aggressively to factory + inefficiencies. Drive problem-solving and root cause identification of problems + for the entire value stream. + Engage all members of cross-functional escalation team to address and + resolve problems, ex. Area Leaders, Team Leaders, Kaizen + Promotion Office and other Lean resources + Continuously identify and work to reduce waste in the area for both short term + and long term improvement initiatives. + Serve as a second-level responder within the escalation process for + problems/issues within the value stream operation. + Lead regular meetings to review department issues. Prioritize and assign + ownership for open items. Track items to closure and ensure follow-up with + key stakeholders. + Champion kaizen events within department. Ensure related countermeasures + are implemented on manufacturing line(s). + Oversee the planning and execution of work area re-balancing utilizing + Yamazumi charts. **LEADERSHIP** : + Provide active day-to-day leadership for a highly energized, + integrated, cross-functional manufacturing team. + Create goals for each member of the team. Ensure individual career + coaching, performance feedback, employee training and talent development. + Participate in the annual performance review process. + Lead employee disciplinary investigation and action as appropriate. Partner with HR to conduct timely investigations when necessary. Complete accurate and thorough disciplinary records with supporting documentation. + Recruit resources to fill team needs in a timely fashion. + Develop and mentor future leaders for the business. + Partner with site Human Resources team to ensure fair and consistent administration of all policies, work rules and processes. **QUALITY** : + Ensure the products produced within the entire value stream operation + are defect-free and produced according to specifications. + Ensure Manufacturing Control Plan (MCP) and all quality + processes/standards are followed within entire value stream. + Monitor manufacturing processes, data & reports on a daily basis and drive + the resolution or escalation for any defect. + Ensure Team Leaders include quality standards in Standardized + Work to meet design intent and build in quality. + Work cross-functionally with multiple stakeholders to address and solve + production line quality issues (i.e. Team Leader, engineering, quality). + Monitor scrap data/reports to drive resolution of scrap issues and work + projects to prevent future scrap. + Partner with Plant Quality staff and engineering to drive improvements in key + quality metrics, including First Pass Yield, Overall Yield and Service Call Rate + (SCR) metrics. **SAFETY** : + Responsible for the overall safety performance and metrics for the + value stream operation. + Promote a strong safety-minded culture in the value stream. Maintain an + active safety program, ensuring the observation of safety precautions and + safe work methods by all personnel, including behavior-based safety + observations, safety meetings, safety audits and 5S housekeeping standards. + Enforce compliance to safety rules and procedures, timely accident + investigations, Safety Contacts and Safe Start participation. + Review and sign off on all accident investigations. Ensure they are completed + in a timely manner and identify root cause and corrective action to drive + required changes. + Manage the department's safety action item list, including corrective actions + from near misses, accident reports & ergo assessments. **What You'll Bring to Our Team** **Position Requirements** : + 7 years' leadership experience and technical acumen within a manufacturing operation. + Demonstrated ability to teach, to facilitate meetings, to provide constructive feedback and listen actively. + Able to identify, analyze and resolve problems in multi-functional settings. + strong interpersonal and communication skills to coach and lead high involvement work teams. + Must have demonstrated skills in achievement of business goals and change implementation. **Preferred Qualifications** : + BS Engineering (IE, ME or EE) or equivalent. + 7 years of experience in manufacturing/plant operations. + Black Belt/MBB certification with strong knowledge of Lean, DMAIC, workout and other change mechanisms. + Demonstrated accomplishments showing results-driven methodology, analytical methods, schedule achievement, team work. + Lean Manufacturing implementation experience. + Strong verbal and written communication, interpersonal and leadership influencing skills. **Working Conditions** : + Working conditions are normal for both an office and manufacturing environment. + Work may involve lifting of materials and product up to 25 pounds. + Working in the manufacturing environment requires the use of safety equipment to include but not limited to: safety glasses, hearing protection, gloves, work shoes/boots. + Work may require occasional weekend and/or evening work. **GE Appliances does not offer sponsorship for this position now or in the future.** **Our Culture** Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities. This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices. By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy. GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization. GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S _If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail_ _to *******************************_

Director of Operations - Collections Department - NACS Collections Location: Chattanooga, TN (Onsite) Employment Type: Full-Time - Exempt Industry: Collections / Revenue Recovery Are you a strategic leader ready to oversee collections operations and ensure departmental success? We're looking for a Director of Operations to lead our bad debt collections department and drive operational excellence. What You'll Do Oversee all aspects of collections operations across multiple industries. Develop and implement strategies to maximize recovery and operational efficiency. Ensure compliance with industry regulations and company policies. Build and maintain strong client and vendor relationships. Monitor KPIs, compliance, and financial performance; report to senior leadership. Mentor and develop managers and staff for success. Introduce process improvements and leverage technology for innovation. What We're Looking For Education: Bachelor's degree in Business Administration, Finance, Healthcare Management, or related field (Master's preferred). Experience: Minimum 5 years of leadership experience in collections, revenue recovery, or related operations. Certifications: ACA certification required; additional industry certifications preferred. Skills: Strong leadership and team development abilities. Excellent analytical, negotiation, and problem-solving skills. Knowledge of healthcare billing, collections, and compliance regulations. Familiarity with collection systems and reporting tools. Preferred Qualifications Experience in multiple collection sectors (healthcare, consumer, commercial, etc.). Proven success in managing large-scale collection operations. Vendor management and contract negotiation experience. Why Join Us? Competitive compensation and benefits. Opportunity to shape the future of a growing organization. Collaborative, entrepreneurial environment with room for advancement. Apply Today! If you're ready to lead operations and help grow our business, we want to hear from you. Submit your application and take the next step in your career.

The Chief of Operations for the Trucking Division is responsible for the operational excellence, financial performance, carrier strategy, and internal scalability of the division. This role partners closely with divisional leadership, producers, insurance carrier partners, and corporate leadership to ensure the Trucking Division operates efficiently, grows profitably, and delivers best-in-class service to clients and internal stakeholders. Supervisory Responsibilities: This position will supervise all non-production team members. Essential Tasks: 1. Operational Leadership & Team Management Lead, support, and develop division support staff to ensure productivity, engagement, and consistency across the Trucking Division. Establish, document, and continuously refine policies, procedures, and workflows to improve efficiency and service delivery, including all client deliverables. Oversee workload distribution to ensure equitable resourcing and eliminate bottlenecks. Act as a first point of escalation for HR-related matters, coordinating with corporate HR and divisional leadership as appropriate. Conduct annual performance reviews for senior-level managers within the Trucking Division and provide ongoing coaching and feedback. Coordinate PTO to ensure proper staff coverage for the division. Budget, administer and conduct salary reviews for all non-production divisional team members. Set educational and career goals for all non-production team members. 2. Insurance Carrier Relationship Management Own and manage strategic relationships with insurance carrier partners. Coordinate and manage all carrier contract negotiations, including commission and override discussions, with Fort Worth Carrier Team. Conduct regular insurance carrier meetings to stay informed on: Appetite shifts Personnel changes Underwriting philosophy Loss ratio performance Lead annual carrier goal-setting and strategic planning discussions. Serve as the primary operational liaison between the Trucking Division and insurance carrier leadership, providing summaries of all meetings to appropriate parties (including but not limited to: corporation leadership, divisional leadership or entire department). 3. Financial Oversight & P&L Management Create, manage, and monitor the Trucking Division's annual budget. Partner with divisional leadership to manage and optimize the division's P&L performance. Analyze expense trends, revenue growth, and profitability drivers to support strategic decision-making. Communicate financial performance, challenges, and opportunities to corporate leadership. Review and authenticate Power BI generated P&L to monitor revenue and expenses related to the division and ensure profitability goals are met or exceeded. 4. Producer Enablement & Underwriting Support Tools Lead the development of underwriting-focused tools and resources to help producers win and retain trucking clients, including: Loss stratification and modeling frameworks for new and renewal business Tools to analyze average claim severity by loss type Potential AI-enabled loss run analysis tools to compare carrier development patterns Identification and sourcing of reliable industry trend and development factors Insurance coverage and policy language specific to trucking accounts. Ensure tools are practical, scalable, and aligned with carrier underwriting expectations. 5. Education & Internal Advocacy Educate new and existing Higginbotham offices on: The Trucking Division's capabilities How the division supports producers in winning trucking accounts Best practices for engaging the division early in the sales process Serve as a visible advocate for the Trucking Division across the organization. 6. Industry & Association Strategy Develop and manage the division's annual association strategy, including: Selection of industry associations and events Determination of attendance and representation Post-event ROI analysis to guide future involvement Ensure association participation aligns with divisional growth goals, division's annual budget, and producer opportunities. 7. Signature Event Leadership - REFUEL Lead planning and execution of the Trucking Division's biennial REFUEL client and prospect event, including: Speaker selection and agenda development Venue and location selection Carrier partner sponsorship and fundraising Client and prospect outreach and attendance strategy Ensure REFUEL strengthens carrier relationships, client loyalty, and new business development. 8. Communication & Governance Establish and lead structured weekly or monthly divisional team meetings focused on: Production goals Upcoming renewals Carrier updates Industry and regulatory developments Maintain clear, consistent communication with corporate leadership regarding: Operational challenges Staffing needs Growth constraints Strategic opportunities Core Competencies Deep understanding of Trucking and trucking insurance Strong operational and financial acumen Proven ability to lead and develop high-performing teams Strategic thinker with the ability to execute at a tactical level Comfortable interfacing with senior carrier executives and corporate leadership Builder mindset - enjoys creating structure, tools, and scalable processes Clear communicator who can translate complexity into action Strong work ethic with high standards Occasional travel required Experience and Education 10+ years of Commercial Property & Casualty Insurance experience required, with a focus in Trucking Insurance. Licensing and Credentials Active Resident P&C license required Certified Insurance Counselor (CIC) or equivalent designation strongly preferred Systems Proficient with Microsoft Products, including Excel, Word and Outlook Applied EPIC experience preferred, but knowledge of similar agency management systems is acceptable Physical Requirements Ability to lift 25 pounds Repeated use of sight to read documents and computer screens Repeated use of hearing and speech to communicate on telephone and in person Repetitive hand movements, such as keyboarding, writing, 10-key Walking, bending, sitting, reaching and stretching in all directions Benefits & Compensation: Higginbotham offers medical, dental, vision, prescription drug coverage, 401K, equity incentive plan as well as multiple supplemental benefits for physical, emotional, and financial wellbeing. Company paid holidays, plus PTO Employee wellness program Notice to Recruiters and Staffing Agencies: To protect the interests of all parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham. Please do not contact or send unsolicited potential placements to our team members. *Applications will be accepted until the position is filled.

Type: Full-time, Exempt Reports To: Chief Executive Officer Branch Technology exists to create a beautiful built world, impacting a wide variety of industries including construction, aerospace, retail, logistics, and more. Its patented technology utilizes the power of creative design, software, robotic automation, and lean manufacturing to provide solutions to our diverse customer base. We're growing rapidly and are attracting top talent and seasoned leaders from 3D printing, software, architecture, robotics, manufacturing, design, material science, and product development. POSITION OVERVIEW The Chief Operating Officer (COO) will be a member of the executive team, providing strategic leadership, insight, and execution within all operational areas of the company. The ideal COO has a strong moral compass and unquestioned integrity, showing humility of spirit and humor when needed. The role will require a combination of strong solution-oriented manufacturing skills, inspiring leadership abilities, and strong business acumen. The COO will take ownership of robotic & manual factory production and related mechanical systems in those environments, process automation, logistics, safety, quality control, and operations analysis. The COO will craft, implement, evaluate, and improve on cross-functional activity that will enable the company to achieve its long-term operational objectives. The COO is expected to act and think as a global business leader, generating excitement, enthusiasm and commitment toward the company's mission, vision, values, and goals. Therefore the ideal candidate will be exemplary in the following ways: Lives out and advocates for our six core values: Humble Genius, Other Centered, Relentless Execution, Designed Beauty, Intense Collaboration, Wise Stewardship Maturely and wisely leads a team in a fast-growth and decentralized environment, inspiring people toward excellence Leads by example, demanding more from themselves than they expect from others Achieves buy-in from all levels on new initiatives and strategic priorities Accomplishes work accurately, thoroughly, and collaboratively Is solutions-oriented, bringing a problem-solving mindset to any challenge Comprehends complex and technical design, engineering, manufacturing, and constructability topics Thrives when under pressure to deliver against set objectives while operating on some occasions in stressful situations Does not cling to the status quo but can pivot with shifting priorities and/or issues inherent to a fast-growing company Demonstrates excellence with written and verbal communication Supervises and manages multiple projects concurrently Has strong creative, strategic, analytical, organizational, and interpersonal skills Conceptualizes and operationalizes business strategies that align with the overall strategic decision-making framework Interacts and leads in a collaborative and open-minded way with other Branch executives and departmental leaders representing the operations function Is trustworthy to drive execution and exceed aggressive business model goals Successfully translates ideas from R&D / product development to scaled production capabilities that maximize output Implements new production capabilities and drives toward profitability targets Initiates, implements, and champions change management within operations Settles for nothing less than uncompromising excellence in quality of end product SPECIFIC DUTIES Excellently lead production, robotics/hardware, industrial automation systems, project management, and logistics functions to maximize performance and inspire long-term loyalty to the company. Assess and provide actionable insights into area performance by defining and monitoring relevant KPIs, data, and metrics. Collaborate with the CFO on appropriate departmental budgets. Define, implement, and certify all Quality Assurance plans and programs. Implement robust preventative maintenance systems and procedures for all facilities and equipment. Develop and implement effective strategies for continuous improvement in all areas you oversee. Develop and maintain key supply chain partnerships and material control systems. Participate in expansion activities as appropriate (e.g. corporate alliances, establishing new geographical presence, acquisitions, etc.). Provide thought leadership on layout of plant to ensure efficient space planning for operational workflows. Champion and oversee all safety programs by assessing and mitigating operational risk relating to people, product, and processes. Review and analyze employee retention rates to keep employee turnover low. Advocate for appropriate market-rate compensation and benefits for employees. REQUIRED SKILLS AND EXPERIENCES 10+ years of proven prior experience as COO or other relevant role Bachelor's degree (or higher) in business, engineering, or related field Experience with industrial robotics in a production environment Demonstrable competencies with lean manufacturing systems and management Deep understanding of quality and safety programs Effective written and verbal skills Demonstrable proficiency with common office software (e.g. Google Workspace) Willingness and ability to work in factory and to travel when necessary Professional history of driving toward and improving financial results Successful experience in helping to grow a business in terms of revenue, cost reduction, and bottom-line profitability PREFERRED SKILLS AND EXPERIENCES Professional experience in a startup / growth-stage environment Master's degree in relevant field Experience with polymer extrusion and robotic milling functions Experience in construction or prefabrication Experience with venture and private equity fundraising

We have an immediate opening for an Operations Manager. The primary responsibility of the Operations Manager is to manage day-to-day operations of internal resources and staff working under the direction of the President and CEO. This position is responsible for managing front desk operations, financial and accounting functions, standard purchasing, human resources activities including benefits administration planning, information systems, space utilization, and other matters related to efficient office operations. Additionally, this person will: Provide day-to-day coordination and management of current and pending projects. Participate in development and implementation of the strategic plan. Perform all necessary supervisory functions to effectively and efficiently manage the personnel assigned. Manage daily financial operations. Maintain relationships with key advocacy organizations, as assigned. Any other duties as assigned by management. Qualifications The successful candidate will have: Bachelor's degree or equivalent; or five to ten years related experience and/or training; or equivalent combination of education and experience. Must have the ability to: Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Write reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Define problems, collect data, establish facts, and draw valid conclusions.

Why Join Team OAC? We believe in more than just a job - we offer a career with purpose. At Open Arms Care, you'll be part of a team dedicated to making a difference in the lives of individuals with intellectual and developmental disabilities. Here's what you'll enjoy as part of our team: Competitive pay with bonus programs Paid training & tuition reimbursement Excellent benefits package: Medical, Dental, Vision, Pharmacy, Disability, Life Insurance & EAP Paid holidays & generous PTO 403(b) Retirement Savings Plan with company match Employee recognition & growth programs The personal satisfaction of serving others SUMMARY To ensure an environment that encourages client teaching, mentoring, and coaching by all DSPs and Shift Supervisors. Monitor active treatment, skill development, and growth of all clients. Responsible for DSP growth and development. Create a home that yields a clean, organized, welcoming environment. Be the liaison between the responsible site and all operational departments. Fiscal responsibility to include scheduling, purchasing, inventory, etc. Maintain all operational property in a respective manner. ESSENTIAL FUNCTIONS • Represent OAC in a positive and professional manner in community meetings, events and social functions. • Assist in facilitating hiring, selection, and placement activities to ensure the best-qualified applicants are selected. • Foster a supportive and collaborative work environment for all employees including, but not limited to planned employee engagement activities. • Communicate and follow through with all plans of care for the clients by providing instructions and directions to the work teams on site. • Weekly update of supply inventories • Alternate on-call responsibilities to include weekend supervisory home visits as assigned. • Maintain and monitor budgetary obligations for the as outlined by OAC business practices. Complete Human Resource responsibilities such as payroll, scheduling, performance reviews, and corrective action processes. • Ensure a safe and clean living and working environment as outlined by the facility safety standards, which include environmental walk-throughs, safety committee follow-up and state licensure regulations. • Attend regularly scheduled Safety Committee and Incident Management Meetings as well as conduct any necessary follow up as assigned. • Ensure documentation compliance to include review of bed checks, shift notes, and repositioning notes. Address areas in need of improvements improvement with the staff related to documentation daily. • Attend operational and site-driven meetings to address client and staff needs. • Serve a liaison for parents/guardians of clients served when necessary. • In collaboration with the Program Manager and Primary Site Nurse, participate in weekly planning meetings to provide a holistic approach to client support. • Ensure client participation in the Enrichment Center and community integration by maintaining a functioning activity calendar per site. • Maintain a support relationship with conservators and family members of the clients. • Provide coverage to other site(s) in the absence of another Site Operations Manager. • Perform Other Duties as Assigned QUALIFICATIONS Education and Experience 3+ years of experience working in the ID/DD field in direct support of clients required. Prior supervisory experience with at least 2 years in management and oversight of employees preferred. Valid driver's license required CPR certification within 30 days of hire is required Certified in Professional Crisis Management (PCM) within 60 days of hire is required Competencies: Possess excellent interpersonal skills, strong written and verbal communication skills. Effective time management and organizational skills with proven ability to meet deadlines. Proficient computer skills related to Word, Excel and other applications Employees Supervised: Up to 30 employees for the site Other Pertinent Job Information: Residential group home setting. Physical Requirements Ability to lift repetitively a minimum of 50 pounds; tasks may include lifting, repositioning, turning, bending, squatting, etc. Disclaimer: The above information on this description has been designed to indicate the general nature and level of the work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The company reserves the right to revise or change job duties as business requirements dictate. It is mutually agreed that this job description does not constitute a written or implied contract of employment. It is understood that the company reserves the right to change work schedules as required, including overtime.

Role OverviewDo you possess strong leadership skills and enjoy managing people, processes and projects? Sodexo is seeking an evening Environmental Services / Custodial Operations Manager 1 for a healthcare account, Hamilton Medical Center, located in Dalton, GA. . Looking for a manager with strong customer service skills, great employee relations and knowledge of patient interviewing, black light and quality assurance inspections. This manager will have direct oversight of a team of housekeepers on the 2nd shift (approximately 2PM-12AM) and reports to the General Manager, previous healthcare experience required. Our 255-bed regional hospital offers advanced medical, surgical, and diagnostic services, including accredited stroke and chest pain centers. From routine services to specialized treatment, our team is dedicated to delivering a personalized care experience for you and your family here at Hamilton Medical Center. We oversee housekeeping, clean linen distribution, soiled linen collection, waste management, and pest control services. IncentivesThis role may be eligible for a sign-on bonus. What You'll Dobe responsible for driving client and patient satisfaction scoresprovide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department work with the Environment of Care Committee and Infection Prevention Directoreffectively manages the Unit Operating Systemsupport a diverse and inclusive workforce What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire. What You Bringhave experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping systemhave experience driving customer service and/or guest satisfaction results in a healthcare environment is preferredpossess strong leadership skills and can work independently to drive program compliance and reach project target dates of completioncan analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change managementhave experience effectively managing projects within agreed upon timelinesare results and safety driven Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & RequirementsMinimum Education Requirement - Associate's Degree or equivalent experience

Requirements Primary: Promote, work, and act in a manner consistent with the mission of Goodfellas Pizzeria and Wiseguy Lounge. Ensure that all restaurant policies, procedures, standards, specifications, guidelines, and training programs and followed and completed on a timely basis. Monitor and maintain compliance with health and fire regulations regarding food preparation and serving, and building maintenance. Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment. Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner. Ensure compliance with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees, and guests. Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures. Count money and make bank deposits. Investigate and resolve complaints regarding food quality, service, or accommodations. Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation. Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant's receiving policies and procedures. Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement. Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity. Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted. Maintain food and equipment inventories, and keep inventory records. Schedule staff hours and assign duties. Establish standards for personnel performance and customer service. Perform some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary. Plan menus and food utilization, based on anticipated number of guests, nutritional value, palatability, popularity, and costs. Keep records required by government agencies regarding sanitation or food subsidies. Test cooked food by tasting and smelling it to ensure palatability and flavor conformity. Organize and direct worker training programs, resolve personnel problems, make hiring and termination decisions, and evaluate employee performance. Be knowledgeable of restaurant policies regarding personnel Administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures. Continually strive to develop staff in all areas of managerial and professional development. Order and purchase equipment and supplies. Review work procedures and operational problems to determine ways to improve service, performance, or safety. Assess staffing needs and recruit staff. Arrange for equipment maintenance and repairs, and coordinate a variety of services, such as waste removal and pest control. Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable. Review menus and analyze recipes to determine labor and overhead costs, and assign prices to menu items. Attend all scheduled employee meetings and offers suggestions for improvement. Coordinate with and assist fellow employees to meet guests' needs and support the operation of the restaurant. Fill-in for fellow employees where needed to ensure guest service standards and efficient operations. Supplemental: Monitor employee and guest activities to ensure liquor regulations are obeyed. Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients. Develop, plan, and implement restaurant marketing, advertising and promotional activities and campaigns. Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned. Create specialty dishes and develop recipes to be used in dining facilities. Establish and enforce nutritional standards for dining establishments, based on accepted industry standards. Take dining reservations. Tools & Technology: Cash registers, Point-of-sale terminals, POS software, and workstations. Personal computers, tablets, smart phones and/or handheld devices. Software: Accounting, analytical or scientific software, calendar and scheduling, communications server, data base user interface and query, desktop publishing, electronic mail, financial analysis, graphics or photo imaging, inventory management, office suite, point-of-sale, presentation, spreadsheet software, time accounting, word processing, and web applications. Compensation and Benefits: Quarterly profit-sharing bonus program with senior leadership and management teams. Tipped Compensation for excellent service provided. Employee Discounts on food and beverages. Health and Life insurance coverage. 401K with Employer Match for long-term savings. Paid Time Off for rest and personal time. Career growth potential - Opportunity to advance to higher managerial roles, such as: Area Manager.

Covenant College Admissions Operations Manager Be part of a team shaping biblically grounded men and women for extraordinary callings in ordinary places. At Covenant College, our work is rooted in Reformed theology and a commitment to the Bible as the inerrant Word of God. Our 400-acre campus atop Lookout Mountain, Georgia, offers breathtaking views of the Smoky Mountains and seven states, while keeping you just minutes from the vibrancy of downtown Chattanooga, Tennessee. Here, faith, learning, and service intersect, creating a culture where you can grow, lead, and make a lasting impact. Bring your gifts to Covenant College and help shape the next generation of servant leaders in a community that values excellence, mission, and faith-driven purpose. Job Title: Admissions Operations Manager Reports to: Vice President for Enrollment Management Classification: Full-time, FLSA Exempt POSITION SUMMARY The Admissions Operations Manager reports to the Vice President for Enrollment Management and oversees all functions of Admissions Operations while also playing a significant role in communication efforts. This position works closely with Admissions Counselors, Admissions Guest Experience staff, Marketing and Communications, Technology Services, and other campus partners. The Admissions Operations Manager serves as a key liaison between Admissions and other departments, ensuring clear communication, coordinated processes, and accurate representation of Admissions' operational needs. The role also helps protect workflow and priorities within the Operations team, providing strong support to Admissions staff to ensure efficient and effective enrollment processes. ESSENTIAL FUNCTIONS * Slate CRM & Operational Systems * Collaborate with Covenant's Slate CRM Manager for Undergraduate and Graduate Admissions to identify and implement annual application updates, process revisions, faculty and staff training, data imports and exports, reporting and querying, troubleshooting, automated communications support, and overall system maintenance. * Become proficient in Slate to support, collaborate on, and incorporate new functionality and enhancements with the CRM Manager. * Application Workflow Management * Monitor and audit admissions application workflow bins to ensure accurate and timely processing and review of all admission and scholarship materials. * Communicate with Admissions Counselors regarding discrepancies or missing materials required for decisions on student files. * Cross-Departmental Liaison Responsibilities * Serve as the primary liaison between Admissions and campus departments, including Marketing and Communications, IT Services, Institutional Research, and the Office of Records. * Represent Admissions' needs clearly, bridge communication gaps, and ensure alignment between departmental processes and institutional goals. * Communicate regularly through phone, messaging platforms, and in-person meetings to facilitate effective collaboration. * Team Leadership * Supervise the Admissions Operations Coordinator and collaborate closely to manage file processing and maintain inventory of admissions materials. * Provide guidance, structure, and support to ensure efficient task completion and workflow stability. * Operational Support & Workflow Management * Provide support as needed to the Executive Assistant for Enrollment in processing Admissions budget expenses, approvals, and requisitions. * Partner with the Admissions Operations Coordinator to secure goods and services for Admissions Operations. * Anticipate workflow needs within Admissions Operations and help maintain a manageable workload by coordinating priorities, streamlining processes, and ensuring tasks progress in a timely and orderly manner. * Compliance & Data Integrity * Maintain compliance with professional standards and applicable regulations. * Develop, implement, and monitor standards for data collection, usage, and retention in accordance with local, state, federal, and international requirements. * Additional Responsibilities * Perform other duties as assigned by the Vice President for Enrollment Management. COMPETENCIES * Strong ability to use workplace technologies and quickly learn, adapt to, and effectively navigate new software, systems, and digital tools * Ability to proactively solve problems by seeking better methods, challenging outdated practices, and taking initiative to improve results * Excellent oral and written communication skills * Strong organizational skills and attention to detail * Ability to effectively interact with a wide range of internal and external constituencies * Strong problem-solving and critical-thinking skills * Self-motivated with the ability to complete tasks with minimal supervision * Ability to coordinate priorities, manage workflow demands, and support both Operations staff and the broader Admissions team REQUIRED EDUCATION/EXPERIENCE * Bachelor's Degree required * Five years of related experience PREFERRED EDUCATION/EXPERIENCE * Professional experience managing Slate or a similar CRM system in an admissions, sales, or fundraising setting * Management experience * Experience in data analytics ADDITIONAL ELIGIBILITY REQUIREMENTS * An acceptance of and commitment to Jesus Christ as Savior and Lord. * An understanding of the mission and purpose of Covenant College * Must be able to assent to Covenant's Statement of Community Beliefs and Covenant College's Staff Commitments PHYSICAL WORK ENVIRONMENT * This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines for at least 75% of the workday. PHYSICAL DEMANDS * Extended periods of sitting or standing. * Frequent verbal communication; must be fluent in English. * Ability to remain in a standing or stationary position for at least 50% of the workday. APPLICATION PROCESS Interested applicants should apply at the Covenant College Job Board and submit both a résumé and a statement of faith or Christian experience. Review of applications will begin immediately and continue until the position is filled.

Job Description Regional Property Manager - USDA Rural Development Housing (Tennessee) USDA Rural Development experience REQUIRED | Multifamily | Tax Credit Brookside is hiring a Regional Property Manager with direct USDA Rural Development (RD) housing experience to oversee a Tennessee-based multifamily portfolio. This role provides regional oversight, USDA compliance leadership, and operational support for rural and workforce housing communities. Candidates must have hands-on USDA RD property management experience. Experience with LIHTC / Tax Credit housing is strongly preferred. Preferred location: Tennessee - Middle TN or Chattanooga area (regional travel required). Key Responsibilities (Regional / USDA Focused) Oversee daily operations for a multi-site USDA Rural Development housing portfolio Ensure USDA RD compliance, reporting, certifications, and audit readiness Maintain compliance with USDA, LIHTC, and affordable housing regulations Support leasing, marketing, collections, occupancy, and resident retention Conduct regular property inspections for compliance, performance, and curb appeal Train, mentor, and supervise onsite Property Managers and Maintenance Supervisors Review financials, budgets, rent rolls, delinquencies, and operational KPIs Partner with leadership to improve portfolio performance and compliance outcomes Required Qualifications 3+ years of multifamily property management experience USDA Rural Development housing experience - REQUIRED Multi-site or regional property management experience preferred Tax Credit / LIHTC experience strongly preferred Strong knowledge of USDA compliance, reporting, and audits Proven leadership experience supporting onsite teams Strong organizational, communication, and problem-solving skills Proficiency in Microsoft Office (Outlook, Word, Excel) Ability to travel within Tennessee as needed Compensation & Benefits Competitive salary Quarterly performance bonuses Annual merit increases Paid holidays Generous PTO 0-4 years: 120 hours 5+ years: 160 hours Medical, dental, and vision insurance options Company-paid life insurance 401(k) with company match Why Brookside Brookside offers long-term stability, growth opportunities, and a leadership team that values compliance expertise and operational excellence. Our regional managers are hands-on leaders who make a real impact in rural and affordable housing communities. Apply today to join Brookside as a Regional Property Manager - USDA Rural Development Housing.

NOW HIRING - REGIONAL OPERATIONS MANAGER (Chattanooga,TN /Columbia, SC Area) Ready to Take Your Career Full Speed Ahead? We're on the hunt for a bold, energetic, and results-driven leader to join our fast-growing team as a Regional Operations Manager! If you're a confident, outgoing team builder who loves a fast-paced environment and thrives on structure and success, we want you on board. In this role, you'll lead multiple locations, drive operational excellence, and ensure the highest standards of safety and service. Every day is a new opportunity to make an impact - and your leadership will keep us moving forward! Jump on board with the nation's largest rail crew transportation company and take your career to the next level! About PTI - Where the RIGHT way is the SAFE way: Professional Transportation, Inc. has been providing crew transportation services for railroads since 1980 and has an industry reputation for providing quality, reliable, and safe crew transportation services. Much like a shuttle service, PTI receives around-the-clock requests from our railroad customers to pick up and drop off train crews. Job Summary: The Regional Operations Manager [ROM] position is responsible for managing field operations tasks and assignments as required, as well as providing leadership in supporting and executing business goals related to safety, customer service, operations, and improving operational effectiveness. Benefits of Joining PTI: Multiple health insurance plan options Paid vacation time 401(K) retirement Safety recognition awards and incentives On the job training Discounted cell phone plans for Verizon and AT&T Room for growth and advancement within the company Responsibilities: Field Management Assist underperforming locations with recruiting and hiring. Assist with management of branch locations where local management positions are vacant. Thoroughly analyze a branch location to identify and resolve root causes of performance issues. Meet with local customer representatives to address performance concerns. Resolving trip coverage issues. Fleet Management Upfitting of newly acquired vehicles to include exterior safety and company identifying decals, installation of required safety equipment such as cargo nets, fire extinguishers, etc. Installation of technology hardware in PTI vehicles including railroad radio, Lytx Drive Cam, and GPS devices. Work with local PTI managers to coordinate and manage vehicle maintenance programs utilizing approved vendors and/or performing minor repairs. Sourcing potential new automotive repair vendors and suppliers Working with existing vendors to coordinate vehicle maintenance. Vehicle inspections per company policies and procedures. Work with Director of Operations and Regional Vice President in managing all aspects of the region's fleet. Installation, calibration, and maintenance of GPS equipment, Drive Cam, and railroad radios (as needed). Customer Relationship Management Develop relationships and maintain with each railroad customer. Notify Corporate management of changing railroad conditions that would impact the branches demand. Promote good customer relationships by meeting with the local railroad officials weekly to discuss the operations, satisfaction level of service being provided and any other pertinent issues. Work with the railroad officials to report any Yard Safety issues. Attend railroad safety meetings whenever possible. This does not necessarily list all responsibilities, duties, requirements, or efforts associated with the job. While this list is intended to be an accurate reflection of the job, the company reserves the right to review and modify the functions, duties, and requirements of the job or to require that additional or different tasks be performed as circumstances or business needs require. Qualifications Our ideal candidate would have: Education: Associate or Bachelor's degree (preferred) Experience: Minimum of 1+ year of supervisory or management experience Other Knowledge, Skills, Abilities & Competencies: Excellent communication and organizational skills Proficiency with Microsoft Office products Proficient in all PTI used software such as DriveCam, Trimble, and Crew Have a valid state driver's license issued by the state of proposed employment Have at least 5 years of verifiable driving experience Must live within 30 minutes of the branch location Must be able to read, write, and converse in English Must be able to use a GPS/Technology System, read and understand roadmaps Must maintain a cell phone and keep PTI updated with current phone number Physical Requirements: Ability to lift and pull up to 15 pounds Must be able to climb in and out of the vehicle Must be able to bend to inspect the undercarriage of a vehicle and tires Must be able to manually open and close all doors and hatches on the vehicle Ability to sit for extended periods of time when driving, which may be required Must be able to perform the essential functions of the job with or without a reasonable accommodation Travel Requirements: While managing multiple locations, the ROM is expected to travel to the locations as needed to conduct recruiting, training, safety meetings, performance feedback and coaching sessions, and conduct CRM visits. AAP/EEO Statement Equal Opportunity Employer/Drug-Free Workplace: PTI is an Equal Employment Opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, pregnancy, religion, national origin, ancestry, medical condition, marital status, gender identity citizenship status, veteran status, disability, or veteran status. PTI has a Drug-Free Workplace Policy in effect that is strictly adhered to.

Manager of People and Culture Operations Reports To: Vice President People and Culture Department: People and Culture FLSA Status: Exempt and Objectives This role serves as a critical member of the People & Culture leadership team, providing oversight and strategic direction for multistate payroll, benefits administration, leave management, P&C information systems, unemployment, and compensation. The position also manages departmental budgeting, annual audits, key workforce metrics, onboarding processes, and all state, federal, and internal compliance requirements. The role collaborates with internal leaders on cross-functional initiatives such as employee engagement surveys and wellness programs and is responsible for planning, developing, implementing, and administering comprehensive human resource programs across employment, compensation, benefits, and associate relations. Roles and Responsibilities Lead, coach, and develop direct reports while ensuring accurate daily operations and full compliance with all regulatory and internal requirements. Oversee the administration, configuration, and ongoing maintenance of all benefit plans within the HCM/HRIS system, including management of annual open enrollment and benefits renewals. Partner with the healthcare broker to support benefit plan selection, troubleshoot issues, and ensure effective, compliant plan administration. Serve as the primary point of contact for employee inquiries related to benefits and leave programs, providing timely guidance, issue resolution, and enrollment support. Coordinate benefits enrollment activities, including employee meetings, communications, materials distribution, and collaboration with vendors to ensure accurate processing of enrollments, changes, and terminations. Lead and manage all leave of absence processes (including FMLA), ensuring accurate tracking, documentation, reporting, and follow-up within the HRIS. Oversee 401(k) administration, including transaction reconciliation, plan changes, and leadership of annual audits and compliance activities. Audit benefits invoices and related data throughout the fiscal year to ensure accuracy, reconciliation, and cost control; prepare reports on utilization, costs, and trends as needed. Collaborate closely with Payroll to ensure benefit deductions, leave updates, and employee data changes are accurately reflected in employee records. Ensure company-wide compliance with all applicable federal, state, and internal employment requirements, including I-9/E-Verify, labor law postings, EEO-1, ACA and 1095-C reporting, PCORI, Medicare Part D, COBRA, W-2 reporting, and adverse action processes. Partner with People & Culture Business Partners, Legal, Talent Acquisition, Compliance, Payroll, Finance, Benefits, and external auditors to ensure accurate employee data management and operational alignment. Oversee onboarding processes, employment status changes, offer letter review, and maintenance of accurate organizational charts across all locations. Monitor, analyze, and report key People & Culture metrics to support data-driven decision-making. Proactively evaluate and improve People & Culture operational processes, recommending standardization, system enhancements, and efficiency improvements. Develop, implement, and audit People & Culture Operations policies, procedures, departmental business plans, and annual budgets; monitor and adjust budgets as needed. Research, benchmark, and recommend competitive compensation and incentive programs to support talent attraction, engagement, and retention. Maintain internal People & Culture operational systems, including shared inboxes, databases, and documentation repositories. Skills and Qualifications Professional Human Resources certification (PHR, SPHR, SHRM-CP, or SHRM-SCP) preferred. Ten (10) or more years of progressive Human Resources experience, including benefits, compensation, payroll, compliance, leave administration, and HRIS/HCM systems. Demonstrated expertise in multistate employment laws and regulatory compliance, including FMLA, ADA, and other applicable federal, state, and local requirements. Proven ability to exercise sound judgment, assess organizational risk, and make decisions aligned with business objectives while maintaining confidentiality and discretion. Experience leading, developing, and coaching high-performing HR or People & Culture teams. Advanced proficiency with HCM/HRIS platforms (Dayforce preferred), including system configuration, data integrity, reporting, and process optimization. Strong analytical, critical-thinking, and problem-solving skills, with the ability to interpret data and translate insights into actionable solutions. Exceptional written and verbal communication skills, with the ability to clearly explain complex topics to employees, leaders, and external partners. Strong project management and organizational skills, with the ability to manage multiple priorities, meet deadlines, and perform effectively in a fast-paced environment. Demonstrated ability to drive process improvements and implement scalable People & Culture solutions. Ability to build strong cross-functional partnerships and influence stakeholders at all levels of the organization. Proficiency in Microsoft Office Suite, with advanced Excel skills for data analysis and reporting. High school diploma or equivalent required. Valid driver's license with a clean driving record. Successful completion of required background check, motor vehicle check, and drug screening. Competencies Never- 0%, Occasionally- 1-33%, Frequently- 34-66%, Continuously- 67-100% Physical Demands: Frequently - Carrying up to 50 lbs., pushing and pulling up to 25 lbs., lifting up to 50 lbs., climbing up to 14-foot height, balancing, stooping, kneeling, crouching, handling and smelling. Frequently - Walking on tile/concrete, bending, feeling, and reaching waist/overhead level. Continuously - Standing on tile/concrete, talking, seeing, and hearing. Other: Mostly regular and weekend hours, occasionally working evenings and holiday hours as needed. The working environment encompasses the inside of buildings with semi-controlled temperatures and outside conditions with varying weather and temperatures. Other duties as assigned: Please note that this may not cover every duty or responsibility that might arise in the course of employment. Employees are expected to perform other duties as assigned, which may not be explicitly stated in this document. This job description is not intended to be a comprehensive list of all duties, responsibilities, and qualifications required of employees in this position. The duties and responsibilities outlined here are intended to provide an overview of the primary functions of the role, but they may change as the needs of the organization evolve. #IND123

firsthand supports individuals living with SMI (serious mental illness). Our holistic approach includes a team of peer recovery specialists, benefits specialists and clinicians. Our teams focus on meeting each individual where they are and walking with them side by side as a trusted guide and partner on their journey to better health. firsthand's team members use their lived experience to build trust with these individuals and support them in reconnecting to the healthcare they need, while minimizing inappropriate healthcare utilization. Together with our health plan partners, we are changing the way our society supports those most impacted by SMI. We are cultivating a team of deeply passionate problem-solvers to tackle significant and complex healthcare challenges with us. This is more than a job-it's a calling. Every day, you will engage in work that resonates with purpose, gain wisdom from motivated colleagues, and thrive in an environment that celebrates continuous learning, creativity, and fun. Manager, Community Operations The Manager, Community Operations is responsible for the operation of firsthand's market-level community-based staff, ensuring consistent, scalable, person-centric approaches by the community teams across the market. The Manager, Community Operations ensures firsthand's teams are effective in outreach, trust-building, engagement, benefits navigation, and clinical review for engaged individuals. This is a supervisory role with direct responsibility for hiring and oversight of team performance. The Manager, Community Operations must be able to work in the community, meeting individuals where they are, and be comfortable working in non-traditional settings and unstructured environments. Experience supervising peer recovery specialists and/or community behavioral health staff is preferred. Job Specifics As Manager, Community Operations, you will: Lead, motivate, and inspire community teams of peers, social workers, and clinicians deeply dedicated to firsthand's mission Be accountable for the success of the Community Team and engage in the coordination activities of community-based team members - Includes direct supervision of community team members Ensure the seamless execution of firsthand's operational and strategic plans, including adapting practices as the business evolves Work with Senior Director, Operations) to expand firsthand's local community presence and referral network with best-in-class CMHCs, FQHCs, health systems, and other local care providers Support the management of individual and team performance to OKRs, effectively coaching community-based staff Communicate key information, progress, and pain points to both internal staff and external partners Lead recruitment of community-based staff in collaboration with the People team Collaborate with the People Team and Learning and Development team to manage the development, coaching, training, and performance of community-based staff Collaborate across multidisciplinary teams, including clinicians, operations, and support staff, to drive integrated care and improve service delivery. You will be a good fit if you have: Exceptional interpersonal and communication skills, especially in working collaboratively with community-based staff and local providers Excellent organizational, project management, and problem-solving skills, with a team-focused and continuous improvement orientation Strong management and supervisory skills, including organizing and leading initiatives Ability to be flexible and adaptable to changing strategies and needs for firsthand, its staff, and its members Openness in sharing best practices and challenges with operational leadership team Direct community experience working with individuals living with SMI Proficiency with Google Office suite, Slack, and Client Relationship Management (CRM) programs The experience you bring to this role includes: Required: Minimum five years' experience in a healthcare-focused business (preferably leading community-based teams) Minimum of three years of direct supervisory experience (managing certified peer recovery specialists or similar staff with lived experience) - making hiring decisions, managing team member performance, etc. Experience working in a multidisciplinary setting, leveraging diverse expertise to provide holistic care Experience in an early-stage startup is strongly preferred Ability to operate a vehicle, including a driver's license that is active and in good standing; must be eligible to drive under Company insurance policy We firmly believe that great candidates for this role may not meet 100% of the criteria listed in this posting. We encourage you to apply anyway - we look forward to begin getting to know you. Benefits For full-time employees, our compensation package includes base, equity (or a special incentive program for clinical roles) and performance bonus potential. Our benefits include physical and mental health, dental, vision, 401(k) with a match, 16 weeks parental leave for either parent, 15 days/year vacation in your first year (this increases to 20 days/year in your second year and beyond), and a supportive and inclusive culture. Vaccination Policy Employment with firsthand is contingent upon attesting to medical clearance requirements, which include, but may not be limited to: evidence of vaccination for/immunity to COVID-19, Hepatitis B, Influenza, MMR, Chickenpox, Tetanus and Diphtheria. All employees of firsthand are required to receive these vaccinations on a cadence/frequency as advised by the CDC, whereas not otherwise prohibited by state law. New hires may submit for consideration a request to be exempted from these requirements (based on a valid religious or medical reason) via forms provided by firsthand. Such requests will be subject to review and approval by the Company, and exemptions will be granted only if the Company can provide a reasonable accommodation in relation to the requested exemption. Note that approvals for reasonable accommodations are reviewed and approved on a case-by-case basis and availability of a reasonable accommodation is not guaranteed. Unfortunately, we are not able to offer sponsorship at this time.

firsthand supports individuals living with SMI (serious mental illness). Our holistic approach includes a team of peer recovery specialists, benefits specialists and clinicians. Our teams focus on meeting each individual where they are and walking with them side by side as a trusted guide and partner on their journey to better health. firsthand's team members use their lived experience to build trust with these individuals and support them in reconnecting to the healthcare they need, while minimizing inappropriate healthcare utilization. Together with our health plan partners, we are changing the way our society supports those most impacted by SMI. We are cultivating a team of deeply passionate problem-solvers to tackle significant and complex healthcare challenges with us. This is more than a job-it's a calling. Every day, you will engage in work that resonates with purpose, gain wisdom from motivated colleagues, and thrive in an environment that celebrates continuous learning, creativity, and fun. Manager, Community Operations The Manager, Community Operations is responsible for the operation of firsthand's market-level community-based staff, ensuring consistent, scalable, person-centric approaches by the community teams across the market. The Manager, Community Operations ensures firsthand's teams are effective in outreach, trust-building, engagement, benefits navigation, and clinical review for engaged individuals. This is a supervisory role with direct responsibility for hiring and oversight of team performance. The Manager, Community Operations must be able to work in the community, meeting individuals where they are, and be comfortable working in non-traditional settings and unstructured environments. Experience supervising peer recovery specialists and/or community behavioral health staff is preferred. Job Specifics As Manager, Community Operations, you will: * Lead, motivate, and inspire community teams of peers, social workers, and clinicians deeply dedicated to firsthand's mission * Be accountable for the success of the Community Team and engage in the coordination activities of community-based team members - Includes direct supervision of community team members * Ensure the seamless execution of firsthand's operational and strategic plans, including adapting practices as the business evolves * Work with Senior Director, Operations) to expand firsthand's local community presence and referral network with best-in-class CMHCs, FQHCs, health systems, and other local care providers * Support the management of individual and team performance to OKRs, effectively coaching community-based staff * Communicate key information, progress, and pain points to both internal staff and external partners * Lead recruitment of community-based staff in collaboration with the People team * Collaborate with the People Team and Learning and Development team to manage the development, coaching, training, and performance of community-based staff * Collaborate across multidisciplinary teams, including clinicians, operations, and support staff, to drive integrated care and improve service delivery. You will be a good fit if you have: * Exceptional interpersonal and communication skills, especially in working collaboratively with community-based staff and local providers * Excellent organizational, project management, and problem-solving skills, with a team-focused and continuous improvement orientation * Strong management and supervisory skills, including organizing and leading initiatives * Ability to be flexible and adaptable to changing strategies and needs for firsthand, its staff, and its members * Openness in sharing best practices and challenges with operational leadership team * Direct community experience working with individuals living with SMI * Proficiency with Google Office suite, Slack, and Client Relationship Management (CRM) programs The experience you bring to this role includes: Required: * Minimum five years' experience in a healthcare-focused business (preferably leading community-based teams) * Minimum of three years of direct supervisory experience (managing certified peer recovery specialists or similar staff with lived experience) - making hiring decisions, managing team member performance, etc. * Experience working in a multidisciplinary setting, leveraging diverse expertise to provide holistic care * Experience in an early-stage startup is strongly preferred * Ability to operate a vehicle, including a driver's license that is active and in good standing; must be eligible to drive under Company insurance policy We firmly believe that great candidates for this role may not meet 100% of the criteria listed in this posting. We encourage you to apply anyway - we look forward to begin getting to know you. Benefits For full-time employees, our compensation package includes base, equity (or a special incentive program for clinical roles) and performance bonus potential. Our benefits include physical and mental health, dental, vision, 401(k) with a match, 16 weeks parental leave for either parent, 15 days/year vacation in your first year (this increases to 20 days/year in your second year and beyond), and a supportive and inclusive culture. Vaccination Policy Employment with firsthand is contingent upon attesting to medical clearance requirements, which include, but may not be limited to: evidence of vaccination for/immunity to COVID-19, Hepatitis B, Influenza, MMR, Chickenpox, Tetanus and Diphtheria. All employees of firsthand are required to receive these vaccinations on a cadence/frequency as advised by the CDC, whereas not otherwise prohibited by state law. New hires may submit for consideration a request to be exempted from these requirements (based on a valid religious or medical reason) via forms provided by firsthand. Such requests will be subject to review and approval by the Company, and exemptions will be granted only if the Company can provide a reasonable accommodation in relation to the requested exemption. Note that approvals for reasonable accommodations are reviewed and approved on a case-by-case basis and availability of a reasonable accommodation is not guaranteed. Unfortunately, we are not able to offer sponsorship at this time.

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values. Responsibilities Salary Range The salary range for this position is $127,900 - $258,600 per year. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled. We are currently seeking a Business Banking Director that will be responsible for generating new loan and deposit business, according to assigned sales goals, by initiating and developing relationships with businesses, industries, developers and consumers. The Business Banking Director maintains acceptable credit quality and appropriate loan pricing. Team portfolio management and client relationship expansion, including partner referrals, are critical for success in this position. Key Accountabilities Spearhead the development and growth of Business Banking to execute relationships with clients and prospects focusing on revenue generation, retention, and identifying growth opportunities. Communicates sales goals and expectations and manages performance of relationship managers. Leads sales management efforts and activities including weekly sales meetings, business development calls, client relations and coaching of relationship managers. Partners with Treasury Management and Merchant Services, Wealth, Swap, Community Banking and others to offer solutions that deepen client relationships. Prospects businesses with focus on businesses with revenue sizes between $5MM - $50MM and credit exposure of $1MM - $10MM - along with deposit opportunities. Works to achieve assigned team's sales goals through proactive activities and behaviors that lead to results. Aligns client and bank objectives and orchestrates organizational resources and referral partners to build collaborative, client-focused relationships. Leverages centers of influence to build a network and create a pipeline of business. Ensures that the team is managing a portfolio of customers satisfactorily, ensuring the relationships are maintained in a professional manner and monitoring of the portfolio meets current loan standards. Strives to meet or exceed average portfolio target by strengthening existing client relationships and fostering new relationships. Manages delinquencies and portfolio to ensure that classified credits are recognized timely and referred promptly to Special Assets. Key Competencies for Position Develops Talent - Maximizes capabilities within team. Develops team members' effectiveness in their current and future roles through development activities. Identifies issues, continuously provides coaching, mentoring, feedback and support to aid in building trust, development and promotability. Cultivates an environment of trust and optimizes talents and capabilities of team. Identifies the right people for the right role while leveraging diversity. Strategy in Action - Fosters strategic capability in self and others. Connects work to the broader goals (i.e., team, line of business) and communicates team member's role in contributing to Old National's strategy and goals. Demonstrates awareness and understanding of environmental factors influencing their role. Anticipates, identifies, and articulates potential issues and opportunities and effectively responds. Identifies immediate, near-term opportunities required for business impact while exploring multiple viewpoints to generate and implement new ideas improving performance. Inspires others to personally contribute to the organization's success for the long term. Makes Decisions & Solves Problems - Seeks deeper understanding, identifies alternative solutions, and drives sound decisions. Identifies, evaluates, and owns problems and opportunities along with possible solutions through effective collaboration. Collaborates and seeks to identify what caused the issue, comparing data from different sources within Old National to draw conclusions. Uses effective approaches for choosing a course of action or developing appropriate solutions resulting in sound decisions. Implements appropriate solutions and evaluates results within team. Delights Clients - Consistently seeks and leverages knowledge creating a best-in-class experience for clients and team members. Supports an environment for passionately serving internal/external clients with excellence. Nurtures a growth mindset by staying current with developments and trends related to role and sharing information with team identifying potential client impact. Understands data, metrics and/or financial information and how they tie to business outcomes related to client, team and business area. Creates an environment of accountability where team nurtures client relationships by listening, prioritizing and acting responsibly to meet client needs, mitigate risk and add shareholder value. Qualifications and Education Requirements Bachelor's degree and/or H.S. Diploma/GED with equivalent work experience. Minimum 10 years relevant Business Banking experience. Proven leadership experience, including prior management of relationship managers. Ability to orchestrate organizational resources by identifying key players, communicating relevant information, and building collaborative client-focused relationships. Possesses a thorough knowledge of Loan Standards, Loan Review Administration and Banking/OCC Procedures. Very high level of written and verbal communication skills. Must have a proven track record of successful sales performance with strong business development skills and portfolio management skills. Very high level of sales, negotiation and financial analysis skills. Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position. Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team! We can recommend jobs specifically for you! Click here to get started. If you're qualified for a position but need additional help with the application because of a disability, please email ************************** (This email will respond to accommodation requests only.)

M1 Global is seeking a Security Operations Center (SOC) Manager to lead and oversee multiple SOC team(s), ensuring security remains a cornerstone of operational. This role involves managing a team of SOC Analysts and Supervisors. This role provides direct operational oversight of SOC services within a defined metropolitan or localized geographic area. Key Responsibilities * Expanded Service Oversight & Resource Allocation: Ensures timely and accurate incident reporting and coordinates SOC resource allocation to support local security needs and optimize field resource distribution. * Field Support & Service Coordination: Delivers immediate SOC-based support to on-site security teams by relaying crucial information, managing local incident communication, and coordinating emergency drill management. * Local Incident Service Management: Manages the escalation of multi-area incidents to the appropriate regional service level and coordination of SOC support for local incident investigations. * Specialized SOC Services: Provides specialized services tailored to the local area, including virtual escorts, restricted camera access tours, and concierge-level security support. * Team Leadership and Development: Lead, mentor, and develop a team of SOC supervisors, analysts, and support staff, including performance evaluations, training programs, and career progression planning. Foster a collaborative environment that promotes knowledge sharing and skill enhancement in areas like threat intelligence and incident response. * Threat Intelligence and Risk Assessment: Manage the collection, analysis, and dissemination of threat intelligence to inform SOC activities. Conduct enterprise-wide risk assessments, identifying vulnerabilities in security assets and recommending strategic hardening measures. * Crisis and Business Continuity Leadership: Provide executive-level support during major crisis events, including activating business continuity plans, disseminating organization-wide preparedness alerts, and overseeing restoration of critical operations. Collaborate with senior leadership to minimize downtime and mitigate impacts. * Performance Metrics and Reporting: Monitor key performance indicators (KPIs) such as Time to Acknowledge, Time to Escalate, and reporting accuracy monitoring SOC effectiveness and reporting insights to executives. Drive continuous improvement through data-driven decisions and process optimizations. Required Qualifications * Bachelor's degree in security management, criminal justice, information technology, or a related field (or equivalent experience preferred) * 7+ years of experience in SOC experience, with at least 3 years in a supervisory or managerial role within a SOC environment. * Strong leadership skills with experience managing diverse teams in high-pressure, 24/7 operations. * Excellent analytical, communication, and problem-solving abilities, with a strategic mindset for risk management. * Knowledge of regulatory frameworks and ability to navigate complex compliance landscapes. Pay & Benefits * Competitive salary commensurate with experience * Comprehensive medical, dental, and vision insurance * Generous paid time off and holidays * 401(k) with company match * Ongoing training, leadership development, and career advancement opportunities We are Equal Opportunity Employer