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Operations director jobs in Chattanooga, TN

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  • Director of Manufacturing - Jerome Ave

    Astec Industries Inc. 4.6company rating

    Operations director job in Chattanooga, TN

    BUILT TO CONNECT Astec is a global, environmentally focused infrastructure and manufacturing company of asphalt road building and aggregate processing. Our mission is to design and build the most innovative products for the industries we serve. Leveraging innovative solutions and technologies, we serve customers all over the world. ABOUT THE POSITION The Director of Manufacturing will lead manufacturing activities while executing strategic initiatives and coordinating resources to fabricate, paint, and assemble heaters, tanks, piping, and accessories. The Director of Manufacturing will provide oversight to management and operations staff with the primary goal being to ensure a work environment that promotes safety, quality, and productivity while driving continuous improvement activities. Key Deliverables * Responsible for all manufacturing operations including the safety, production efficiencies, quality, and customer service. * Leads team members by managing and executing plant processes. * Supports continuous improvement processes to ensure safety, quality, goals are cost, and customer service are met. * Creates and maintains an engaged and team-oriented workforce to meet business demand. * Comply with all of Astec's safety protocols. Key Activities & Responsibilities * Manage the manufacturing facility by ensuring all safety, quality, delivery, and financial goals and standards are consistently met * Ensure a healthy and safe working environment while complying with federal and state regulations through active collaboration with environmental, health, and safety (EHS) staff * Lead the manufacturing organization to build a strong culture of employee engagement and involvement, productivity, and accountability * Assist general manager with long-range operational goals, expansion efforts, and implementation of new and advanced technology to drive improvement and reduce costs in our products * Organize departmental management structure and teams for optimal, efficient operations * Work with company controller to develop operating budgets and meet targets for efficiency, costs, hours, and absorption. * Participate in the S&OP (Sales and Operation Planning) process with other site managers to understand the business conditions and make manpower and continuous improvement decisions to support the operation * Create and deliver progress and production reports to executive team members on a regular basis * Work with Operational Excellence staff to drive fact and data based continuous improvement, introduce new technology, new processes, SQDC initiatives, reduce man-hours, improve lead times and product flow, etc. * Supervise capital planning for the facility, including equipment research and specification requirements, quoting, and purchasing along with maintenance, and facility layout * Identify current and future training opportunities to build staff skills and support succession planning efforts * Lead efforts towards standard costing, with an understanding of shop labor routings, standards, etc. * Work cross-functionally and collaboratively with other departments to meet Astec's strategic objectives * Maintain a working knowledge of current trends and practices in welding, fabricating, cutting, painting, assembly and electrical to make sure the business stays current to new technologies * Assume other special activities and responsibilities as directed * Actively support Astec's core values, mission statement and vision statement * Follow Affirmative Action and Equal Employment Opportunity program guidelines at all times * Follow proper safety procedures at all times * Wears personal protective equipment as required To be successful in this role, your experience and competencies are: * BS/BA Degree in an Engineering discipline preferred (ME, IE, etc.). BS/BA Degree in Business Management, Finance, or other related field plus applicable experience is acceptable. * 10+ years of manufacturing related experience required. Manufacturing Engineering or Continuous Improvement specific role experience preferred. * Experience in shop/production management, engineering, operational excellence, lean manufacturing, or related experience is required. * Experience in heavy steel fabrication and well-versed in all types of welding methods (GMAW, GTAW, SMAW, FCAW) is required. ASME code quality experience is preferred * Understanding and use of ERP System (Oracle or other) regarding work routings, standards, costing, and scheduling is required. * Ability to work satisfactorily as a team member and communicate with all levels within the company * Strong interpersonal skills, communication, and presentation skills (both verbal and written) * Ability to proficiently operate a personal computer and be familiar with Microsoft Office Suite software applications must possess potential to learn beyond basics * Ability to handle sudden changes in project/priority and multiple tasks simultaneously in a positive fashion * Ability to set, adjust and change daily priorities * Ability to manage conflict and resolve issues in the most positive fashion for all parties concerned * Ability to identify problems or potential problems at both a strategic and functional level and make or recommend decisions to resolve the same * Projects strong leadership skills * Good organization and time-management skills * Willingness to accept responsibility and take on new challenges * Ability to influence others via communication to get desired results * Ability to exercise a high level of independent judgement on a customary and regular basis * Excellent customer-relations skills * If supervising welding operations, must understand welding symbols and diagrams. * Ability to solve practical and complex problems and deal with a variety of variables in situations where only limited resources may exist is necessary * Ability to interpret a variety of instructions furnished in written, oral or diagram form is necessary * Supervisor and Leadership Expectations Directly supervises two (2) to four (4) supervisory manufacturing personnel to include but not limited to Manufacturing Managers, Production Managers, Maintenance Manager and who, in turn, supervise five (5) to forty (40) employees each and one (1) to ten (10) non-supervisory manufacturing office personnel. Is responsible for the overall direction, coordination, and evaluation of his/her unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems in compliance with any applicable employment law guidelines and upon consultation with the General Manager and/or the Director of Human Resources if necessary. Our Culture and Values Employees that become part of Astec embody the values below throughout their work. * Continuous devotion to meeting the needs of our customers * Honesty and integrity in all aspects of business * Respect for all individuals * Preserving entrepreneurial spirit and innovation * Safety, quality, and productivity as means to ensure success NOTE: This position responsible for certain internal control responsibilities. These internal control responsibilities are verbally communicated to the incumbent and periodic feedback is provided as it relates to the performance of these internal control responsibilities. WORK ENVIRONMENT Office While performing the duties of this job, the employee is regularly exposed to risk of injury in an office environment and occasionally a manufacturing shop plant environment. Duties include a typical office setting including extensive computer work, sitting, or standing. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EQUAL OPPORTUNITY EMPLOYER As an Equal Opportunity Employer, Astec does not discriminate on the basis of race, creed, color, religion, gender (sex), sexual orientation, gender identity, marital status, national origin, ancestry, age, disability, citizenship status, a person's veteran status or any other characteristic protected by law or executive order.
    $109k-176k yearly est. 13d ago
  • Senior Manager, Manufacturing Operations (3rd Shift)

    GE Appliances, a Haier Company 4.8company rating

    Operations director job in LaFayette, GA

    At GE Appliances, a Haier company, we come together to make "good things, for life." As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who believe that anything is possible and that there's always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together. The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: _we come together_ , _we always look for a better way_ , and _we create possibilities_ . Interested in joining us on our journey? As the Senior Manager, Manufacturing Operations (3rd Shift), you'll be responsible for the overall operational plan, performance and improvement of an entire value stream operation within the manufacturing facility. You'll develop, lead and coach salaried and hourly team members to achieve high performance in the areas of safety, quality, delivery and cost. **Position** Senior Manager, Manufacturing Operations (3rd Shift) **Location** USA, LaFayette, GA **How You'll Create Possibilities** **MANUFACTURING OPERATIONS** : + Oversees manufacturing operations for an entire value stream within a plant. + Own and prepare the annual operational plan/playbook for a manufacturing value stream. + Responsible for operational performance and improvement of key metrics including safety, quality, delivery, cost and culture. + Align area metrics with overall plant goals; organize resources to deliver on these metrics. + Lead activities of cross-functional manufacturing team, to include responsibility for salaried and hourly team members within the assigned business unit. + Direct Reports include Area Leader (AL), Team Leaders (TL) and Indirect: Team Members. + Utilize production line boards to collect information on value stream performance, issue identification and problem resolution. Ensure information is passed on to the following shift and management. Hold team accountable to maintain and manage the boards. * Maintain a good technical knowledge of operations; follow the escalation process to address and respond to abnormalities and recommend corrective action as required. + Ensure the Lean manufacturing practices and Escalation Process set forth under the Appliance Production System are followed and adhered to within the value stream manufacturing operations. + Manage and track all department metrics and budget. Prepare daily report-out of metrics for production meeting. + Establish daily operating rhythm in department. Conduct daily start up meeting with TL's and AL's. Maintain rigor around daily team leader meetings, escalation meetings, etc. + Prepare topics for daily team meetings; ensure team leaders understand and cascade the message appropriately and correctly. Rotate through the team meetings each day. + Oversee the deployment of standardized work within the value stream operation. Ensure process stability through following standardized work. + Coach and develop Area Leaders and Team Leaders to ensure standardized work is in place and is followed. + Ensure adherence to Job Instruction method by reviewing and verifying Job Instruction forms, including cross training matrix, and Team Leader delivery of four step method to ensure 'Critical Points' and 'Why' are conveyed accurately and effectively. + Ensure 5S standards are met for the entire value stream. **CONTINUOUS IMPROVEMENT** : + Live, promote and teach the Appliance + Production System philosophy and drive continuous improvement within the value + stream operation. + Lead and promote work team(s) that react aggressively to factory + inefficiencies. Drive problem-solving and root cause identification of problems + for the entire value stream. + Engage all members of cross-functional escalation team to address and + resolve problems, ex. Area Leaders, Team Leaders, Kaizen + Promotion Office and other Lean resources + Continuously identify and work to reduce waste in the area for both short term + and long term improvement initiatives. + Serve as a second-level responder within the escalation process for + problems/issues within the value stream operation. + Lead regular meetings to review department issues. Prioritize and assign + ownership for open items. Track items to closure and ensure follow-up with + key stakeholders. + Champion kaizen events within department. Ensure related countermeasures + are implemented on manufacturing line(s). + Oversee the planning and execution of work area re-balancing utilizing + Yamazumi charts. **LEADERSHIP** : + Provide active day-to-day leadership for a highly energized, + integrated, cross-functional manufacturing team. + Create goals for each member of the team. Ensure individual career + coaching, performance feedback, employee training and talent development. + Participate in the annual performance review process. + Lead employee disciplinary investigation and action as appropriate. Partner with HR to conduct timely investigations when necessary. Complete accurate and thorough disciplinary records with supporting documentation. + Recruit resources to fill team needs in a timely fashion. + Develop and mentor future leaders for the business. + Partner with site Human Resources team to ensure fair and consistent administration of all policies, work rules and processes. **QUALITY** : + Ensure the products produced within the entire value stream operation + are defect-free and produced according to specifications. + Ensure Manufacturing Control Plan (MCP) and all quality + processes/standards are followed within entire value stream. + Monitor manufacturing processes, data & reports on a daily basis and drive + the resolution or escalation for any defect. + Ensure Team Leaders include quality standards in Standardized + Work to meet design intent and build in quality. + Work cross-functionally with multiple stakeholders to address and solve + production line quality issues (i.e. Team Leader, engineering, quality). + Monitor scrap data/reports to drive resolution of scrap issues and work + projects to prevent future scrap. + Partner with Plant Quality staff and engineering to drive improvements in key + quality metrics, including First Pass Yield, Overall Yield and Service Call Rate + (SCR) metrics. **SAFETY** : + Responsible for the overall safety performance and metrics for the + value stream operation. + Promote a strong safety-minded culture in the value stream. Maintain an + active safety program, ensuring the observation of safety precautions and + safe work methods by all personnel, including behavior-based safety + observations, safety meetings, safety audits and 5S housekeeping standards. + Enforce compliance to safety rules and procedures, timely accident + investigations, Safety Contacts and Safe Start participation. + Review and sign off on all accident investigations. Ensure they are completed + in a timely manner and identify root cause and corrective action to drive + required changes. + Manage the department's safety action item list, including corrective actions + from near misses, accident reports & ergo assessments. **What You'll Bring to Our Team** **Position Requirements** : + 7 years' leadership experience and technical acumen within a manufacturing operation. + Demonstrated ability to teach, to facilitate meetings, to provide constructive feedback and listen actively. + Able to identify, analyze and resolve problems in multi-functional settings. + strong interpersonal and communication skills to coach and lead high involvement work teams. + Must have demonstrated skills in achievement of business goals and change implementation. **Preferred Qualifications** : + BS Engineering (IE, ME or EE) or equivalent. + 7 years of experience in manufacturing/plant operations. + Black Belt/MBB certification with strong knowledge of Lean, DMAIC, workout and other change mechanisms. + Demonstrated accomplishments showing results-driven methodology, analytical methods, schedule achievement, team work. + Lean Manufacturing implementation experience. + Strong verbal and written communication, interpersonal and leadership influencing skills. **Working Conditions** : + Working conditions are normal for both an office and manufacturing environment. + Work may involve lifting of materials and product up to 25 pounds. + Working in the manufacturing environment requires the use of safety equipment to include but not limited to: safety glasses, hearing protection, gloves, work shoes/boots. + Work may require occasional weekend and/or evening work. **GE Appliances does not offer sponsorship for this position now or in the future.** **Our Culture** Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities. This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices. By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy. GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization. GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S _If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail_ _to *******************************_
    $107k-134k yearly est. 24d ago
  • VP of Operations

    KTS Kenco Transportation Services

    Operations director job in Chattanooga, TN

    At Kenco Logistics, you're more than just a team member-you're part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward-one shipment at a time. About the Position The VP of Logistic Operations directs all operational and strategic activities for assigned sites via strong partnerships with site leaders, internal business partners and key customer contacts. Acts as a liaison between the organization and client, manages all complex customer relationships, and is responsible for analyzing and identifying value-added services that match customer needs with solution selling. The position drives long range plans for customer sites to obtain optimum efficiency and economy of operations, while maximizing internal profits. Functions Identify new business opportunities and grow business revenues through expanded scope and margins through operational efficiencies with existing customer(s). Build a strong relationship with customer's key contacts through listening and thorough understanding of customer's environment and market differentiation. Develop, maintain and measure customer profile(s) with keen focus on proactive identification of business issues, opportunities, critical information flow, competitor environment, management review process(es), contract compliance, etc. Present complete proposals and value-add customer specific solutions that are scalable and in line with best-in-class concepts. Leads implementation of company programs, as well as all assigned site change management efforts. Reviews tactical aspects of business profile, indexes, KPI results and other data to up-sell additional solutions and drive operational improvements. Uses Lean Six Sigma tools to make decisions, improve operational efficiency. Coaches and develops personnel in Kenco operations, emphasizing training, leadership, project management and KOS (Kenco Operating System). Requires corrective action plans and accountability from the sites and all members of the leadership team. Establishes measurements that positively impact safety, quality and financial performance. Other applicable duties as assigned Qualifications Bachelor's degree required; M.B.A. preferred 10+ years' supply chain management expertise required; prefer previous experience with ISO,FDA,DEA, FTZ or EPA regulations for some but not all sites. Prefer Lean Six Sigma and/or Supply Chain certification or training Understanding of supply chain strategies, inclusive on dedicated transportation. Strong customer relationship skills; ability to balance and manage customers' expectations while aligning with corporate goals. Strong problem-solving ability, planning/organization skills, and decision-making ability. Ability to communicate and articulate professionally, in both speech and writing. Interpersonal influence skills Ability to be flexible and adapt to changing priorities. Understanding of and ability to control costs and growth. Proactive approach to employee relations issues. Detailed knowledge and grasp of financial practices and accounting. Ability to set policy and procedures. Ability to lead others effectively utilizing a team approach. Competencies Collaborative Leadership - Knows how to get things done through formal channels and the informal network while instilling a sense of purpose in others; sees connection to larger purposes. Communicate for Impact - Devoting the time and resources necessary to communicate the strategic vision, direction, priorities, and progress of the team for which you are responsible. Customer Relationship Building - Having an intimate knowledge of the customer's changing needs and the ability to produce rapid results in all areas. Financial Acumen - Maintains and applies a broad understanding of financial management principles to ensure decisions are fiscally sound, responsible, and are strategically aligned. Leading Change - Ability to develop and implement an organizational strategy and to incorporate it into the organization's long-term goals. Foster a work environment that encourages creative thinking and the ability to maintain focus, intensity and persistence, even under adversity. Leading People - Ability to develop and implement strategies to maximize employee performance and foster employee engagement in meeting the organization's strategy. Strategic Agility - Gains perspective and balances the pressure between daily tasks and strategic actions that impact the long-term viability of the organization Travel Requirements This position is expected to travel approximately 50% - 60%. A passport is not required, but recommended. Disclosures For California residents - please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco's privacy policy ********************************************************************************** The statements above are intended to describe the general nature and level of work being performed by employees assigned to this job. Other duties may be assigned as needed. The physical demands and work environment described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Kenco is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Per company policy, all internal job postings expire 14 days from the date they are posted. Benefits offered: Medical insurance including HSA, HRA and FSA accounts Supplemental insurance including critical illness, hospital indemnity, accidental injury Dental Insurance Vision Insurance Basic Life and Supplemental Life Short Term and Long Term Disability Paid Parental Leave 401(k) Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment) Employer Paid Holidays- 10 days Kenco strives to provide a supportive, professional environment for all employees. As a part of Kenco, we expect our team to uphold our three key pillars: be honest, serve, and get better. Each should strive for operational excellence, pursue innovation, and want to grow with our company. Kenco Group is an Equal-Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability, or any other characteristic protected by law. Please click the image to download the EEOC ‘Know Your Rights; Discrimination is Illegal' posting. *************************** For California residents please enter or copy/paste the address below into your address bar Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) For California residents - please enter or copy/paste the address below into your address bar to review an important notice regarding Kenco's privacy policy. **********************************************************************************
    $93k-158k yearly est. Auto-Apply 12d ago
  • Operations Manager

    Non-Profit Organization 4.2company rating

    Operations director job in Chattanooga, TN

    We have an immediate opening for an Operations Manager. The primary responsibility of the Operations Manager is to manage day-to-day operations of internal resources and staff working under the direction of the President and CEO. This position is responsible for managing front desk operations, financial and accounting functions, standard purchasing, human resources activities including benefits administration planning, information systems, space utilization, and other matters related to efficient office operations. Additionally, this person will: Provide day-to-day coordination and management of current and pending projects. Participate in development and implementation of the strategic plan. Perform all necessary supervisory functions to effectively and efficiently manage the personnel assigned. Manage daily financial operations. Maintain relationships with key advocacy organizations, as assigned. Any other duties as assigned by management. Qualifications The successful candidate will have: Bachelor's degree or equivalent; or five to ten years related experience and/or training; or equivalent combination of education and experience. Must have the ability to: Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Write reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Define problems, collect data, establish facts, and draw valid conclusions.
    $59k-96k yearly est. 60d+ ago
  • Regional Director of Operations - MedSpa

    Medaesthetics

    Operations director job in Chattanooga, TN

    Job Details CHATTANOOGA, TN Optional Work from Home Full Time 4 Year Degree Up to 50% Day ManagementDescription The Regional Director of Med Spa Operations is responsible for providing strategic leadership and operational oversight for multiple med spa locations within a defined region. This role ensures that each location operates at the highest standards of excellence in patient experience, clinical quality, financial performance, and team engagement. The Regional Director will partner closely with location leadership, providers, and the corporate team to drive growth, ensure compliance with company standards, and deliver on strategic objectives. Responsibilities/Duties/Functions/Tasks: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Oversee day-to-day operations for multiple med spa locations within the assigned region. Ensure operational excellence through standardized processes, effective scheduling, and exceptional patient care. Conduct regular site visits to assess performance, coach local leadership, and ensure alignment with brand and operational standards. Monitor and address operational challenges proactively, escalating issues as necessary. Financial Performance & Growth Own regional P&L performance, including revenue growth, expense management, and profitability targets. Partner with corporate finance to develop annual budgets and forecasts. Drive strategic initiatives to grow patient volume, increase service utilization, and optimize retail performance. Analyze KPIs and performance dashboards to identify trends, opportunities, and underperformance. Team Leadership & Development Lead, mentor, and develop Spa Directors/Practice Managers and their teams to deliver operational excellence. Foster a culture of accountability, high performance, and patient-centric service. Identify leadership talent and support succession planning for key roles. Partner with HR on employee relations, performance management, and recruiting needs. Patient Experience & Brand Standards Ensure all locations consistently deliver an exceptional patient experience that reflects the company's brand promise. Champion service excellence standards and implement improvement plans where needed. Partner with marketing and sales teams to support regional initiatives, events, and promotions. Compliance & Clinical Standards Ensure all locations operate in full compliance with state and federal regulations, company policies, and accreditation requirements. Partner with clinical leadership to maintain safety, quality, and adherence to treatment protocols. Support the implementation of new technologies, services, and systems across locations. Other Performs other duties as assigned. Value Drivers and Goals include: Med spa organic growth and system growth New med spa start ups Operational efficiencies (headcount and talent upgrading) and succession planning/talent development Materials efficiencies (inventory control, usage, vendor discounts) New service line activation and growth Systems strategy, reporting, and analytics Strategic site selection and development Qualifications Education: Bachelor's degree in Business, Healthcare Administration, or related field required; Master's degree preferred. Experience: Minimum of 5-7 years of multi-site management experience in med spa, aesthetics, medical practice, or hospitality industries. Demonstrated success in P&L management, revenue growth, and operational scaling. Proven ability to lead and develop teams in a fast-paced, service-driven environment. Strong business acumen, strategic thinking, and analytical skills. Excellent communication, interpersonal, and presentation skills. Willingness to travel regularly within the assigned region. Key Competencies: · Strategic & Operational Leadership · Financial & Business Acumen · Talent Development & Coaching · Patient Experience Focus · Results-Driven Decision Making · Change & Growth Mindset
    $70k-116k yearly est. 60d+ ago
  • Center Operations Director

    Opportunitiesconcentra

    Operations director job in Dalton, GA

    SIGN ON BONUS - up to $5000 Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Center Operations Director (COD) is responsible for ensuring an optimal level of care and customer service is delivered to all customers. The COD leads and manages all center support staff and oversees the daily operations of the medical facility. The COD is also responsible for coordinating center activities, general facility management, overseeing patient flow throughout the center, and supporting the medical and therapy providers in the delivery of patient care. Daily interaction with colleagues and patients is required through hands-on center activity including patient registration, check-out and patient care. Responsibilities Spends 80% of their time performing patient facilitation, ensuring every patient and client is provided with exceptional experience, leads by example, and holds staff accountable to service delivery standards Support day-to-day execution of the medical model by collaborating with and supporting clinicians to drive optimal clinical outcomes and case closure Work with clinicians to support staff competency regarding all patient care needs Create a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, continuous improvement, reward and recognition, and patient safety Manage key operations metrics and holds staff accountable on Turn Around Time (TAT), Net Patient Experience Rating (NPER), Pearl C4 and other metrics as determined by senior leadership Work with leadership to identify gaps and implement process improvement to ensure optimal patient care Ensure compliance with state regulations, reporting and facility/equipment meets the standards for optimal patient care Coordinate scheduling (including patients, clinicians, and staff) with clinical leadership to ensure efficient and effective clinical support, optimal turnaround times, and exceptional patient experience Monitor center status, provide wait time communication, perform “white board” patient management, and provide service package expectations Coordinate and prepare material for Center Leadership Team (CLT) meetings with the goal of improving quality, patient safety, and outlier management. Ensure ongoing development to achieve the center's business plan. Maintain and cultivate relationships with center clients and payers while responding to requests within 24 hours Work with Director of Operations (DO), Associate Director of Operation (ADO), and CLT to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies Develop colleague success through all aspects of the talent life cycle for center staff including recruiting, hiring, onboarding, orientation, mentoring/development, engagement, retention, performance management and succession planning Drive consistent center communication that will result in optimal patient/customer care, satisfaction, and business outcomes Accountable for center financial drivers (NPER, TAT, Total Visits, Net Revenue) and review of key indicator reports in order achieve annual business plan Maintain accountability for implementing and consistently maintaining center initiatives and workflows This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Bachelor's degree preferred Some college courses from an accredited college or university or equivalent education and experience In lieu of higher education, the ratio is 1:1 meaning one year of college equals one year of work experience and vice versa Job-Related Experience Customarily has at least three or more years of work leadership or operations management experience Prior healthcare experience and/or customer service-related experience preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Strong service mentality and a focus on achieving all aspects of defined service standards Excellent telephone and personal etiquette Warm, positive, energetic, and professional demeanor Effective oral and written communication skills Tactful and diplomatic communication style Working knowledge of principles and practices of personnel recruitment, selection, coaching and other aspects of performance management Performance assessment skills Continued focus on self-development Proficient in computer applications such as Word and Excel Ability to coordinate and prioritize multiple tasks and work on multiple projects/tasks simultaneously in a fast-paced environment without direct supervision Ability to identify areas of opportunity, develop a plan of action to improve, implement and evaluate plan effectively Ability to resolve colleague, client, and patient issues in an effective and timely manner Additional Data 401(k) Retirement Plan with Employer Match Medical, Vision, Prescription, Telehealth, & Dental Plans Life & Disability Insurance Paid Time Off & Extended Illness Days Offered Colleague Referral Bonus Program Tuition Reimbursement Commuter Benefits Dependent Care Spending Account Employee Discounts This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an Equal Opportunity Employer, including disability/veterans #LI-ES2
    $74k-137k yearly est. Auto-Apply 12d ago
  • Center Operations Director

    Va Cboc Behavioral Health Lcsw Laguna Ca In Laguna Hills, California

    Operations director job in Dalton, GA

    SIGN ON BONUS - up to $5000 Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Center Operations Director (COD) is responsible for ensuring an optimal level of care and customer service is delivered to all customers. The COD leads and manages all center support staff and oversees the daily operations of the medical facility. The COD is also responsible for coordinating center activities, general facility management, overseeing patient flow throughout the center, and supporting the medical and therapy providers in the delivery of patient care. Daily interaction with colleagues and patients is required through hands-on center activity including patient registration, check-out and patient care. Responsibilities Spends 80% of their time performing patient facilitation, ensuring every patient and client is provided with exceptional experience, leads by example, and holds staff accountable to service delivery standards Support day-to-day execution of the medical model by collaborating with and supporting clinicians to drive optimal clinical outcomes and case closure Work with clinicians to support staff competency regarding all patient care needs Create a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, continuous improvement, reward and recognition, and patient safety Manage key operations metrics and holds staff accountable on Turn Around Time (TAT), Net Patient Experience Rating (NPER), Pearl C4 and other metrics as determined by senior leadership Work with leadership to identify gaps and implement process improvement to ensure optimal patient care Ensure compliance with state regulations, reporting and facility/equipment meets the standards for optimal patient care Coordinate scheduling (including patients, clinicians, and staff) with clinical leadership to ensure efficient and effective clinical support, optimal turnaround times, and exceptional patient experience Monitor center status, provide wait time communication, perform “white board” patient management, and provide service package expectations Coordinate and prepare material for Center Leadership Team (CLT) meetings with the goal of improving quality, patient safety, and outlier management. Ensure ongoing development to achieve the center's business plan. Maintain and cultivate relationships with center clients and payers while responding to requests within 24 hours Work with Director of Operations (DO), Associate Director of Operation (ADO), and CLT to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies Develop colleague success through all aspects of the talent life cycle for center staff including recruiting, hiring, onboarding, orientation, mentoring/development, engagement, retention, performance management and succession planning Drive consistent center communication that will result in optimal patient/customer care, satisfaction, and business outcomes Accountable for center financial drivers (NPER, TAT, Total Visits, Net Revenue) and review of key indicator reports in order achieve annual business plan Maintain accountability for implementing and consistently maintaining center initiatives and workflows This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Bachelor's degree preferred Some college courses from an accredited college or university or equivalent education and experience In lieu of higher education, the ratio is 1:1 meaning one year of college equals one year of work experience and vice versa Job-Related Experience Customarily has at least three or more years of work leadership or operations management experience Prior healthcare experience and/or customer service-related experience preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Strong service mentality and a focus on achieving all aspects of defined service standards Excellent telephone and personal etiquette Warm, positive, energetic, and professional demeanor Effective oral and written communication skills Tactful and diplomatic communication style Working knowledge of principles and practices of personnel recruitment, selection, coaching and other aspects of performance management Performance assessment skills Continued focus on self-development Proficient in computer applications such as Word and Excel Ability to coordinate and prioritize multiple tasks and work on multiple projects/tasks simultaneously in a fast-paced environment without direct supervision Ability to identify areas of opportunity, develop a plan of action to improve, implement and evaluate plan effectively Ability to resolve colleague, client, and patient issues in an effective and timely manner
    $74k-137k yearly est. Auto-Apply 12d ago
  • Senior Manager - Multi-Location Car Wash Operations

    Wash and Roll

    Operations director job in New Hope, TN

    Job Description Job Title: Senior Manager - Multi-Location Car Wash Operations Company: Wash N Roll About Us: Wash N Roll is a leader in premium car wash services, committed to delivering exceptional quality and customer satisfaction at every turn. With our two state-of-the-art car wash locations in LaGrange, GA and Phenix City, AL, we are dedicated to providing a superior experience for our customers. We are seeking an experienced and enthusiastic Senior Manager to oversee and optimize operations across both of our locations. Position Overview: As the Senior Manager for Wash N Roll, you will play a critical role in managing and enhancing the performance of our Antioch and Smyrna car wash locations. You will be responsible for ensuring operational efficiency, maintaining high service standards, and driving team performance across both sites. This is an exciting opportunity for a strategic leader with a passion for excellence and a track record of managing multiple locations. Key Responsibilities: Operational Excellence: Supervise the daily operations of both car wash facilities to ensure smooth, efficient, and high-quality service delivery. Team Leadership: Manage, motivate, and develop a diverse team of supervisors, technicians, and customer service representatives. Conduct regular performance evaluations and provide training and support. Customer Satisfaction: Uphold and exceed our customer service standards. Address customer concerns and feedback promptly, striving for a consistently outstanding experience. Financial Management: Oversee budgeting, financial reporting, and cost control for both locations. Develop strategies to improve profitability and manage resources effectively. Process Optimization: Identify and implement best practices to enhance operational efficiency and service quality. Continuously assess and refine processes to drive performance improvements. Compliance & Safety: Ensure that all operations adhere to industry regulations and safety standards. Conduct regular safety audits and enforce strict adherence to safety protocols. Inventory Oversight: Manage inventory levels of supplies and equipment, ensuring timely replenishment and optimal stock levels. Qualifications: Experience: At least 3 years of managerial experience in the car wash or related service industry, with demonstrated success in managing multiple locations. Leadership Skills: Strong leadership abilities with a proven track record of team development and performance management. Customer Service: Exceptional customer service skills with a commitment to delivering a superior customer experience. Financial Acumen: Proficiency in budget management, financial analysis, and cost control. Problem-Solving: Excellent analytical and problem-solving skills with a data-driven approach to decision-making. Communication: Outstanding verbal and written communication skills. What We Offer: Competitive salary with performance-based bonuses. Comprehensive benefits package including health, dental, and vision insurance. Opportunities for professional development and career advancement. A collaborative and supportive work environment. Join Wash N Roll and be a key player in delivering top-quality car wash experiences in Antioch and Smyrna! Powered by JazzHR wClhS4iZ9K
    $98k-144k yearly est. 7d ago
  • Chief Operating Officer

    Bolt Farm Treehouse

    Operations director job in Whitwell, TN

    Job DescriptionClick here to see why Bolt Farm Treehouse is an amazing team to join! About Us Bolt Farm Treehouse is an award-winning, mountaintop retreat & spa in Tennessee. We create unforgettable experiences in nature-immersive settings, providing a sanctuary for deep connection and renewal and enabling people to realize their fullest potential. We blend million-dollar views, one-of-a-kind accommodations, and top-tier hospitality to offer premier wellness retreats and romantic getaways where guests can celebrate life's key moments and reconnect with what truly matters. We strive to be the #1 retreat in America for strengthening relationships, impacting 100,000 people annually through transformative experiences. We cultivate a positive, drama-free workplace where every team member feels valued, supported, and inspired for personal and professional growth. Our team, driven by love and a strong work ethic, creates a positive impact on the world. Meaningful work. Meaningful relationships. Company Core Values Best is the Standard - Excellence is the only standard. All-In - Commit fully, take ownership, and give your best. Move Fast - Speed and efficiency drive success. Wow Every Guest - Create exceptional experiences that leave a lasting impact. Position Summary: Are you fueled by the challenge of scaling businesses, cultivating leaders, and making a transformative impact on the world? Bolt Farm Treehouse is not just another company; we are an aspirational brand on a mission to redefine luxury outdoor hospitality. We're searching for a Chief Operating Officer, or as we like to call it, our "Head Coach," to propel this rocket ship to stratospheric heights. As the COO, you're not just operating; you're orchestrating. Your mission: turn big-picture visions into bulletproof strategies, fuel team performance to unprecedented heights, and keep the operational engine running at peak efficiency. If you're wired to win, driven by results, and skilled at pivoting with precision, you're who we're looking for. Here, accountability isn't a buzzword-it's your compass. Let's scale greatness together. Responsibilities You'll Own: Strategic Prowess: Execute scalable business strategies that exceed our P&L objectives. Operational Genius: Your name is synonymous with efficiency, agility, and tactical problem-solving. Be the architect of our day-to-day operations. Lead & develop raw talent into industry leaders. Elevate our culture to one of relentless ambition and collective achievement by holding people accountable and unleashing competitive drive. Identify and act on opportunities for revenue growth, cost reduction, and increased profitability (without sacrificing quality). Nurture relationships with external partners and internal powerhouses. Guardian of Culture & Values: Be the beacon that exemplifies and spreads our ethos of focus, simplicity, and crystal-clear clarity. Qualifications: Demonstrable success as a COO, VP, or a similar role with a focus on operational brilliance and results-driven leadership. (please provide quantifiable examples with your application.) A systems-minded, automation-loving, tech aficionado with a flair for leveraging digital solutions to solve real-world problems. You're great at holding people accountable. *You will be on-site for extended periods of time in the beginning. Once you master the operational machine, this role becomes more remote with periodic visits. Preferred: A track record of scaling revenues north of $100M. Experience in companies that use EOS . Bachelor's degree; MBA or advanced degree. Multi-faceted experience spanning Operations, Finance, and Human Resources. Your Opportunity Work in lockstep with Bolt Farm Treehouse's CEO, "Icon of Culture" award-winning founder Seth Bolt. You'll be the Integrator to his Visionary. You won't just be making a living; you'll be making a lasting legacy. Are you ready to turn visionary ambitions into world-changing actions? We can't wait to meet you! This is an evergreen post, meaning we're continuously open to meeting outstanding professionals who are interested in joining our team. While we may not have an immediate opening, we encourage you to apply and connect with us as we regularly expand our team with top talent.
    $67k-120k yearly est. 5d ago
  • Environmental Services / Custodial Operations Manager 2

    Sodexo S A

    Operations director job in Chattanooga, TN

    Role OverviewSodexo is seeking an evening Environmental Services Operations Manager 2 for Erlanger Medical in Chattanooga, TN overseeing a team of 60 on Second Shift (2:00pm start time), some weekends and holidays. The Operations manager reports to the General Manager overseeing operations at a 600+ bed hospital. Prior Environmental Services/housekeeping experience is required, must be results driven, understand employee engagement, and be committed to a winning culture. The successful candidate will have experience with EPIC, bed tracking, patient satisfaction, and possess strong computer skills. Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being What You'll Dobe responsible for driving client and patient satisfaction scoresprovide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department work with the Environment of Care Committee and Infection Prevention Directoreffectively manages the Unit Operating Systemsupport a diverse and inclusive workforce What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire. What You Bringhave experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping systemhave experience driving customer service and/or guest satisfaction results in a healthcare environment is preferredpossess strong leadership skills and can work independently to drive program compliance and reach project target dates of completioncan analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change managementhave experience effectively managing projects within agreed upon timelinesare results and safety driven Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & RequirementsMinimum Education Requirement - Associate's Degree or equivalent experience Minimum Management Experience - 2 years Minimum Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services
    $36k-67k yearly est. 2d ago
  • Director of Operations (Multi-Site Medical Practice Manager) at Urgent Team/Physicans Care

    Our Team Is Growing

    Operations director job in Chattanooga, TN

    Physicians Care is looking for a Director of Operations to join our team in Chattanooga, TN. The ideal candidate will have previous experience in a healthcare office and enjoy participating in both daily operations and management functions for their location(s). JOB SUMMARY: The overall operational responsibility for the business functions of the assigned centers (multi-site, with a minimum of 4 centers and a maximum of 10) to ensure service quality, financial results, optimum utilization of resources, efficient delivery of services and a superior patient experience. KEY RESPONSIBILITIES: The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. Other duties may be assigned. • Evaluates patient flow through the center to ensure appropriate utilization of business resources • Monitor wait times for the center and manage the workflow accordingly • Identifies opportunities to increase business and scope of services provided by the center • Ensures high team member morale and a professional, effective, and efficient working atmosphere • Participates in administrative business operations meetings as scheduled. Counsels, disciplines and/or recommends termination of team members as necessary • Owns the performance results in regards to patient experience, patient volume, financial results and service standards • Serve as the communication liaison between the home office and all center team members • Understands work flow and function of all positions • Effectively serve as a fill-in on all positions qualified for, when absences or patient volumes warrant additional help • Serve as the subject matter expert (SME) for training and systems, i.e. UltiPro, DocuTAP, Healthstream, Front Desk processes and Occupational Health • Implement the policies and procedures from the Home Office. Follow all operational guidelines • Responsible for OccHealth sales and grassroots marketing of your center with support from the home office service line leaders SUPERVISORY RESPONSIBILITIES: Oversee all team members assigned within your area WHAT'S REQUIRED? • Previous experience working in a healthcare environment; management experience required • Working knowledge of work flow and scheduling • Must be able to maintain a highly structured environment FULL-TIME BENEFITS INCLUDE: • Competitive Salary • Medical, Dental, and Vision Options • Retirement savings plans • Continuing Education Reimbursement • Paid Time Off • and MORE!
    $69k-113k yearly est. 7d ago
  • Operations Manager

    Goodfellas Pizzeria

    Operations director job in Chattanooga, TN

    Requirements Primary: Promote, work, and act in a manner consistent with the mission of Goodfellas Pizzeria and Wiseguy Lounge. Ensure that all restaurant policies, procedures, standards, specifications, guidelines, and training programs and followed and completed on a timely basis. Monitor and maintain compliance with health and fire regulations regarding food preparation and serving, and building maintenance. Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment. Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner. Ensure compliance with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees, and guests. Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures. Count money and make bank deposits. Investigate and resolve complaints regarding food quality, service, or accommodations. Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation. Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant's receiving policies and procedures. Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement. Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity. Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted. Maintain food and equipment inventories, and keep inventory records. Schedule staff hours and assign duties. Establish standards for personnel performance and customer service. Perform some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary. Plan menus and food utilization, based on anticipated number of guests, nutritional value, palatability, popularity, and costs. Keep records required by government agencies regarding sanitation or food subsidies. Test cooked food by tasting and smelling it to ensure palatability and flavor conformity. Organize and direct worker training programs, resolve personnel problems, make hiring and termination decisions, and evaluate employee performance. Be knowledgeable of restaurant policies regarding personnel Administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures. Continually strive to develop staff in all areas of managerial and professional development. Order and purchase equipment and supplies. Review work procedures and operational problems to determine ways to improve service, performance, or safety. Assess staffing needs and recruit staff. Arrange for equipment maintenance and repairs, and coordinate a variety of services, such as waste removal and pest control. Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable. Review menus and analyze recipes to determine labor and overhead costs, and assign prices to menu items. Attend all scheduled employee meetings and offers suggestions for improvement. Coordinate with and assist fellow employees to meet guests' needs and support the operation of the restaurant. Fill-in for fellow employees where needed to ensure guest service standards and efficient operations. Supplemental: Monitor employee and guest activities to ensure liquor regulations are obeyed. Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients. Develop, plan, and implement restaurant marketing, advertising and promotional activities and campaigns. Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned. Create specialty dishes and develop recipes to be used in dining facilities. Establish and enforce nutritional standards for dining establishments, based on accepted industry standards. Take dining reservations. Tools & Technology: Cash registers, Point-of-sale terminals, POS software, and workstations. Personal computers, tablets, smart phones and/or handheld devices. Software: Accounting, analytical or scientific software, calendar and scheduling, communications server, data base user interface and query, desktop publishing, electronic mail, financial analysis, graphics or photo imaging, inventory management, office suite, point-of-sale, presentation, spreadsheet software, time accounting, word processing, and web applications. Compensation and Benefits: Quarterly profit-sharing bonus program with senior leadership and management teams. Tipped Compensation for excellent service provided. Employee Discounts on food and beverages. Health and Life insurance coverage. 401K with Employer Match for long-term savings. Paid Time Off for rest and personal time. Career growth potential - Opportunity to advance to higher managerial roles, such as: Area Manager.
    $53k-89k yearly est. 26d ago
  • Operations Manager

    Home2Suites By Hilton Hamilton Place

    Operations director job in Chattanooga, TN

    Operations Manager Our Culture: We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference. Job Description: Operations Manager assists in leading, directing and managing all hotel operations including, but not limited to, hotel budgeting and forecasting, strategic planning, implementing and complying with all company policies and brand standards, overseeing sales and marketing initiatives, and responding to guests' inquiries and concerns. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.” philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America. The job is simple: Focus on ways to promote and engage in internal growth programs. Continuously exemplify and live by our Culture. Meet/exceed our company goals and three metrics. Complete all required brand specific training Complete all required Vision University training Complete all required health and safety training Adhere to all Vision Hospitality Group and property specific brand standards Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests Provide personalized, friendly service to every guest and associate Balance the day's business in an accurate and orderly and timely fashion Verify accuracy of cashier's deposits and prepares a daily bank deposit Perform administrative and clerical duties as needed Is responsible for personnel reports and files Ensure proper “new hire” procedures are followed as directed by Vision Hospitality Group, Inc. Verify accuracy of cash on hand, including safe and petty cash. Log any discrepancies on a daily basis Has knowledge of M3 accounting system Prepare “daily reports” and transmit them to Vision Hospitality Group via accounting systems Maintain Accounts Receivable Prepare all Accounts Payable for payment by home office using accounting system on a weekly basis Prepare payroll bi-weekly and transmit to corporate office Distribute paychecks to associates Have complete knowledge of all hotel systems including phone PBX system, key system, PMS systems Prepares all necessary month-end statistical reports as needed by Vision Hospitality Group Necessary Skills: Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, associate issues, etc. Must be responsible for safety and security of guests, fellow associates and hotel assets Have knowledge of fire alarm system and evacuation procedures Have dependable transportation available Able to communicate effectively in writing, verbally, and in person Able to work a flexible schedule. We are a 24/7 business which may require work availability of nights, weekends, and holidays Is organized, honest, work well with others, and have an outgoing personality Maintain a clean and attractive work area, uniform, and person Has the highest degree of integrity and is humble, living by the Golden Rule Able to work with people from diverse cultures and backgrounds Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service. Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds Can stand/walk on feet for 8 hours and work in a restrictive space/environment Must have eyesight enabling vision both near and far Must be comfortable using a step stool or ladder Must be able to use/lift arms for up to 8 hours Must be able to handle heat and stress Have finger dexterity for operating equipment Must speak in a clear, understandable voice, hear at a basic level, understand English, and be able to write. Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule. Vision Hospitality Group LLC, offers the following benefits: Paid Time Off Optional Health, Wellness and Care benefits Health Reimbursement Program Flexible Spending Account Stay Discounts Optional Company paid Life Insurance 401(k) and 401(k) matching Employee Assistance Program Several Voluntary and Supplemental Insurance Options Select Paid Holidays and One Personal Floating Holiday Loyalty Incentives and Other Unique Incentive Programs
    $53k-89k yearly est. 10d ago
  • Admissions Operations Manager

    Covenant College 3.5company rating

    Operations director job in Lookout Mountain, GA

    Job Description Covenant College Admissions Operations Manager Be part of a team shaping biblically grounded men and women for extraordinary callings in ordinary places. At Covenant College, our work is rooted in Reformed theology and a commitment to the Bible as the inerrant Word of God. Our 400-acre campus atop Lookout Mountain, Georgia, offers breathtaking views of the Smoky Mountains and seven states, while keeping you just minutes from the vibrancy of downtown Chattanooga, Tennessee. Here, faith, learning, and service intersect, creating a culture where you can grow, lead, and make a lasting impact. Bring your gifts to Covenant College and help shape the next generation of servant leaders in a community that values excellence, mission, and faith-driven purpose. Job Title: Admissions Operations Manager Reports to: Vice President for Enrollment Management Classification: Full-time, FLSA Exempt POSITION SUMMARY The Admissions Operations Manager reports to the Vice President for Enrollment Management and oversees all functions of Admissions Operations while also playing a significant role in communication efforts. This position works closely with Admissions Counselors, Admissions Guest Experience staff, Marketing and Communications, Technology Services, and other campus partners. The Admissions Operations Manager serves as a key liaison between Admissions and other departments, ensuring clear communication, coordinated processes, and accurate representation of Admissions' operational needs. The role also helps protect workflow and priorities within the Operations team, providing strong support to Admissions staff to ensure efficient and effective enrollment processes. ESSENTIAL FUNCTIONS Slate CRM & Operational Systems Collaborate with Covenant's Slate CRM Manager for Undergraduate and Graduate Admissions to identify and implement annual application updates, process revisions, faculty and staff training, data imports and exports, reporting and querying, troubleshooting, automated communications support, and overall system maintenance. Become proficient in Slate to support, collaborate on, and incorporate new functionality and enhancements with the CRM Manager. Application Workflow Management Monitor and audit admissions application workflow bins to ensure accurate and timely processing and review of all admission and scholarship materials. Communicate with Admissions Counselors regarding discrepancies or missing materials required for decisions on student files. Cross-Departmental Liaison Responsibilities Serve as the primary liaison between Admissions and campus departments, including Marketing and Communications, IT Services, Institutional Research, and the Office of Records. Represent Admissions' needs clearly, bridge communication gaps, and ensure alignment between departmental processes and institutional goals. Communicate regularly through phone, messaging platforms, and in-person meetings to facilitate effective collaboration. Team Leadership Supervise the Admissions Operations Coordinator and collaborate closely to manage file processing and maintain inventory of admissions materials. Provide guidance, structure, and support to ensure efficient task completion and workflow stability. Operational Support & Workflow Management Provide support as needed to the Executive Assistant for Enrollment in processing Admissions budget expenses, approvals, and requisitions. Partner with the Admissions Operations Coordinator to secure goods and services for Admissions Operations. Anticipate workflow needs within Admissions Operations and help maintain a manageable workload by coordinating priorities, streamlining processes, and ensuring tasks progress in a timely and orderly manner. Compliance & Data Integrity Maintain compliance with professional standards and applicable regulations. Develop, implement, and monitor standards for data collection, usage, and retention in accordance with local, state, federal, and international requirements. Additional Responsibilities Perform other duties as assigned by the Vice President for Enrollment Management. COMPETENCIES Strong ability to use workplace technologies and quickly learn, adapt to, and effectively navigate new software, systems, and digital tools Ability to proactively solve problems by seeking better methods, challenging outdated practices, and taking initiative to improve results Excellent oral and written communication skills Strong organizational skills and attention to detail Ability to effectively interact with a wide range of internal and external constituencies Strong problem-solving and critical-thinking skills Self-motivated with the ability to complete tasks with minimal supervision Ability to coordinate priorities, manage workflow demands, and support both Operations staff and the broader Admissions team REQUIRED EDUCATION/EXPERIENCE Bachelor's Degree required Five years of related experience PREFERRED EDUCATION/EXPERIENCE Professional experience managing Slate or a similar CRM system in an admissions, sales, or fundraising setting Management experience Experience in data analytics ADDITIONAL ELIGIBILITY REQUIREMENTS An acceptance of and commitment to Jesus Christ as Savior and Lord. An understanding of the mission and purpose of Covenant College Must be able to assent to Covenant's Statement of Community Beliefs and Covenant College's Staff Commitments PHYSICAL WORK ENVIRONMENT This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines for at least 75% of the workday. PHYSICAL DEMANDS Extended periods of sitting or standing. Frequent verbal communication; must be fluent in English. Ability to remain in a standing or stationary position for at least 50% of the workday. APPLICATION PROCESS Interested applicants should apply at the Covenant College Job Board and submit both a résumé and a statement of faith or Christian experience. Review of applications will begin immediately and continue until the position is filled.
    $46k-54k yearly est. 8d ago
  • Account Services Support

    Piedmont National Corp 4.1company rating

    Operations director job in Chattanooga, TN

    ACCOUNT SERVICES SUPPORT: This role will assist and support the Account Services Team in effectively meeting customer needs through careful analysis and correspondence, as well as information and transaction management. RESPONSIBILITIES This role will interact with other division team members, internal & external customers, and vendors to: PURCHASING & INVENTORY SUPPORT - Research new products, request quotes and/or samples as directed. - Coordinate and process purchase orders, ensuring highest quality at the lowest cost, delivered on time. - Work with vendors and other team members to track details and perform timely follow-ups to ensure order and related freight is processed correctly, at the right cost, and delivered timely. - Communicate order confirmations and estimated delivery dates timely to warehouse team for scheduling. - Collect and track cost changes, communicating the same to team members as directed. - Manage customer specific inventory by tracking and ensuring stock minimums are maintained in the warehouse or customer location. ACCOUNT MANAGEMENT SUPPORT - Develop and maintain positive customer relations and coordinate with various functions within the company to ensure requests are handled appropriately and timely. - Process sales orders, as well as track and provide confirmations to sales team with estimated ship dates. - Answer, track, and respond to inbound customer calls and email requests. - Liaise between vendors and customers (internal and external) to research and resolve issues timely and effectively. - Fill-in for other team members during their absence. OPERATIONS SUPPORT - Perform tracking, correspondence, and time management tasks to ensure deadlines are being met with timely updates of open items needing to be followed up. - Routinely count physical inventory on or offsite; track quantity changes for customers engaged in our Vendor Managed Inventory Programs. - Analyze historical data for trends and anomalies as directed. - Perform other general administrative support such as filing, copying/scanning, records maintenance, typing, word processing, spreadsheets, data collection and ad hoc analysis. SKILLS - Solid work ethic, desire to learn, and initiative to continually learn more about our products, processes and procedures. - Positive team player who is accountable for initiating and monitoring projects through to completion in a challenging and changing environment. - Flexible and adaptable under competing time requirements and changing deadlines with excellent focus and a good sense of priorities. - High energy, versatile, self-learner with effective analytical and organizational skills. - Excellent written and oral communication skills including an ability to communicate with the senior leadership team, customers, and internal/external stakeholders. - Excellent written and verbal communication skills, including professional telephone etiquette and speaking voice. - Proficient in both written and spoken English. Spanish would be a plus as well - Proficient in MS 365 Office Suite (Excel, Word, PowerPoint, Teams, Outlook, Planner) - Packaging or distribution industry experience beneficial. EDUCATION/EXPERIENCE - High School diploma, or GED required. College degree preferred or equivalent experience. - Minimum 1-2 years of applicable purchasing or customer service experience required - Some familiarity with similar packaging products within a distribution or manufacturing environment preferred.
    $32k-60k yearly est. Auto-Apply 60d+ ago
  • Business Banking Director

    Old National Bank 4.4company rating

    Operations director job in Chattanooga, TN

    Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values. Responsibilities Salary Range The salary range for this position is $127,900 - $258,600 per year. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled. We are currently seeking a Business Banking Director that will be responsible for generating new loan and deposit business, according to assigned sales goals, by initiating and developing relationships with businesses, industries, developers and consumers. The Business Banking Director maintains acceptable credit quality and appropriate loan pricing. Team portfolio management and client relationship expansion, including partner referrals, are critical for success in this position. Key Accountabilities Spearhead the development and growth of Business Banking to execute relationships with clients and prospects focusing on revenue generation, retention, and identifying growth opportunities. Communicates sales goals and expectations and manages performance of relationship managers. Leads sales management efforts and activities including weekly sales meetings, business development calls, client relations and coaching of relationship managers. Partners with Treasury Management and Merchant Services, Wealth, Swap, Community Banking and others to offer solutions that deepen client relationships. Prospects businesses with focus on businesses with revenue sizes between $5MM - $50MM and credit exposure of $1MM - $10MM - along with deposit opportunities. Works to achieve assigned team's sales goals through proactive activities and behaviors that lead to results. Aligns client and bank objectives and orchestrates organizational resources and referral partners to build collaborative, client-focused relationships. Leverages centers of influence to build a network and create a pipeline of business. Ensures that the team is managing a portfolio of customers satisfactorily, ensuring the relationships are maintained in a professional manner and monitoring of the portfolio meets current loan standards. Strives to meet or exceed average portfolio target by strengthening existing client relationships and fostering new relationships. Manages delinquencies and portfolio to ensure that classified credits are recognized timely and referred promptly to Special Assets. Key Competencies for Position Develops Talent - Maximizes capabilities within team. Develops team members' effectiveness in their current and future roles through development activities. Identifies issues, continuously provides coaching, mentoring, feedback and support to aid in building trust, development and promotability. Cultivates an environment of trust and optimizes talents and capabilities of team. Identifies the right people for the right role while leveraging diversity. Strategy in Action - Fosters strategic capability in self and others. Connects work to the broader goals (i.e., team, line of business) and communicates team member's role in contributing to Old National's strategy and goals. Demonstrates awareness and understanding of environmental factors influencing their role. Anticipates, identifies, and articulates potential issues and opportunities and effectively responds. Identifies immediate, near-term opportunities required for business impact while exploring multiple viewpoints to generate and implement new ideas improving performance. Inspires others to personally contribute to the organization's success for the long term. Makes Decisions & Solves Problems - Seeks deeper understanding, identifies alternative solutions, and drives sound decisions. Identifies, evaluates, and owns problems and opportunities along with possible solutions through effective collaboration. Collaborates and seeks to identify what caused the issue, comparing data from different sources within Old National to draw conclusions. Uses effective approaches for choosing a course of action or developing appropriate solutions resulting in sound decisions. Implements appropriate solutions and evaluates results within team. Delights Clients - Consistently seeks and leverages knowledge creating a best-in-class experience for clients and team members. Supports an environment for passionately serving internal/external clients with excellence. Nurtures a growth mindset by staying current with developments and trends related to role and sharing information with team identifying potential client impact. Understands data, metrics and/or financial information and how they tie to business outcomes related to client, team and business area. Creates an environment of accountability where team nurtures client relationships by listening, prioritizing and acting responsibly to meet client needs, mitigate risk and add shareholder value. Qualifications and Education Requirements Bachelor's degree and/or H.S. Diploma/GED with equivalent work experience. Minimum 10 years relevant Business Banking experience. Proven leadership experience, including prior management of relationship managers. Ability to orchestrate organizational resources by identifying key players, communicating relevant information, and building collaborative client-focused relationships. Possesses a thorough knowledge of Loan Standards, Loan Review Administration and Banking/OCC Procedures. Very high level of written and verbal communication skills. Must have a proven track record of successful sales performance with strong business development skills and portfolio management skills. Very high level of sales, negotiation and financial analysis skills. Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position. Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team!
    $64k-86k yearly est. Auto-Apply 60d+ ago
  • Director of Manufacturing - Jerome Ave

    Astec Industries 4.6company rating

    Operations director job in Chattanooga, TN

    Job Description BUILT TO CONNECT Astec is a global, environmentally focused infrastructure and manufacturing company of asphalt road building and aggregate processing. Our mission is to design and build the most innovative products for the industries we serve. Leveraging innovative solutions and technologies, we serve customers all over the world. ABOUT THE POSITION The Director of Manufacturing will lead manufacturing activities while executing strategic initiatives and coordinating resources to fabricate, paint, and assemble heaters, tanks, piping, and accessories. The Director of Manufacturing will provide oversight to management and operations staff with the primary goal being to ensure a work environment that promotes safety, quality, and productivity while driving continuous improvement activities. Key Deliverables · Responsible for all manufacturing operations including the safety, production efficiencies, quality, and customer service. · Leads team members by managing and executing plant processes. · Supports continuous improvement processes to ensure safety, quality, goals are cost, and customer service are met. · Creates and maintains an engaged and team-oriented workforce to meet business demand. · Comply with all of Astec's safety protocols. Key Activities & Responsibilities · Manage the manufacturing facility by ensuring all safety, quality, delivery, and financial goals and standards are consistently met · Ensure a healthy and safe working environment while complying with federal and state regulations through active collaboration with environmental, health, and safety (EHS) staff · Lead the manufacturing organization to build a strong culture of employee engagement and involvement, productivity, and accountability · Assist general manager with long-range operational goals, expansion efforts, and implementation of new and advanced technology to drive improvement and reduce costs in our products · Organize departmental management structure and teams for optimal, efficient operations · Work with company controller to develop operating budgets and meet targets for efficiency, costs, hours, and absorption. · Participate in the S&OP (Sales and Operation Planning) process with other site managers to understand the business conditions and make manpower and continuous improvement decisions to support the operation · Create and deliver progress and production reports to executive team members on a regular basis · Work with Operational Excellence staff to drive fact and data based continuous improvement, introduce new technology, new processes, SQDC initiatives, reduce man-hours, improve lead times and product flow, etc. · Supervise capital planning for the facility, including equipment research and specification requirements, quoting, and purchasing along with maintenance, and facility layout · Identify current and future training opportunities to build staff skills and support succession planning efforts · Lead efforts towards standard costing, with an understanding of shop labor routings, standards, etc. · Work cross-functionally and collaboratively with other departments to meet Astec's strategic objectives · Maintain a working knowledge of current trends and practices in welding, fabricating, cutting, painting, assembly and electrical to make sure the business stays current to new technologies · Assume other special activities and responsibilities as directed · Actively support Astec's core values, mission statement and vision statement · Follow Affirmative Action and Equal Employment Opportunity program guidelines at all times · Follow proper safety procedures at all times · Wears personal protective equipment as required To be successful in this role, your experience and competencies are: · BS/BA Degree in an Engineering discipline preferred (ME, IE, etc.). BS/BA Degree in Business Management, Finance, or other related field plus applicable experience is acceptable. · 10+ years of manufacturing related experience required. Manufacturing Engineering or Continuous Improvement specific role experience preferred. · Experience in shop/production management, engineering, operational excellence, lean manufacturing, or related experience is required. · Experience in heavy steel fabrication and well-versed in all types of welding methods (GMAW, GTAW, SMAW, FCAW) is required. ASME code quality experience is preferred · Understanding and use of ERP System (Oracle or other) regarding work routings, standards, costing, and scheduling is required. · Ability to work satisfactorily as a team member and communicate with all levels within the company · Strong interpersonal skills, communication, and presentation skills (both verbal and written) · Ability to proficiently operate a personal computer and be familiar with Microsoft Office Suite software applications must possess potential to learn beyond basics · Ability to handle sudden changes in project/priority and multiple tasks simultaneously in a positive fashion · Ability to set, adjust and change daily priorities · Ability to manage conflict and resolve issues in the most positive fashion for all parties concerned · Ability to identify problems or potential problems at both a strategic and functional level and make or recommend decisions to resolve the same · Projects strong leadership skills · Good organization and time-management skills · Willingness to accept responsibility and take on new challenges · Ability to influence others via communication to get desired results · Ability to exercise a high level of independent judgement on a customary and regular basis · Excellent customer-relations skills · If supervising welding operations, must understand welding symbols and diagrams. · Ability to solve practical and complex problems and deal with a variety of variables in situations where only limited resources may exist is necessary · Ability to interpret a variety of instructions furnished in written, oral or diagram form is necessary · Supervisor and Leadership Expectations Directly supervises two (2) to four (4) supervisory manufacturing personnel to include but not limited to Manufacturing Managers, Production Managers, Maintenance Manager and who, in turn, supervise five (5) to forty (40) employees each and one (1) to ten (10) non-supervisory manufacturing office personnel. Is responsible for the overall direction, coordination, and evaluation of his/her unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems in compliance with any applicable employment law guidelines and upon consultation with the General Manager and/or the Director of Human Resources if necessary. Our Culture and Values Employees that become part of Astec embody the values below throughout their work. · Continuous devotion to meeting the needs of our customers · Honesty and integrity in all aspects of business · Respect for all individuals · Preserving entrepreneurial spirit and innovation · Safety, quality, and productivity as means to ensure success NOTE: This position responsible for certain internal control responsibilities. These internal control responsibilities are verbally communicated to the incumbent and periodic feedback is provided as it relates to the performance of these internal control responsibilities. WORK ENVIRONMENT Office While performing the duties of this job, the employee is regularly exposed to risk of injury in an office environment and occasionally a manufacturing shop plant environment. Duties include a typical office setting including extensive computer work, sitting, or standing. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EQUAL OPPORTUNITY EMPLOYER As an Equal Opportunity Employer, Astec does not discriminate on the basis of race, creed, color, religion, gender (sex), sexual orientation, gender identity, marital status, national origin, ancestry, age, disability, citizenship status, a person's veteran status or any other characteristic protected by law or executive order.
    $109k-176k yearly est. 13d ago
  • Senior Manager, Manufacturing Operations (3rd Shift)

    GE Appliances 4.8company rating

    Operations director job in LaFayette, GA

    At GE Appliances, a Haier company, we come together to make "good things, for life." As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who believe that anything is possible and that there's always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together. The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together, we always look for a better way, and we create possibilities. Interested in joining us on our journey? As the Senior Manager, Manufacturing Operations (3rd Shift), you'll be responsible for the overall operational plan, performance and improvement of an entire value stream operation within the manufacturing facility. You'll develop, lead and coach salaried and hourly team members to achieve high performance in the areas of safety, quality, delivery and cost. Position Senior Manager, Manufacturing Operations (3rd Shift) Location USA, LaFayette, GA How You'll Create Possibilities MANUFACTURING OPERATIONS: * Oversees manufacturing operations for an entire value stream within a plant. * Own and prepare the annual operational plan/playbook for a manufacturing value stream. * Responsible for operational performance and improvement of key metrics including safety, quality, delivery, cost and culture. * Align area metrics with overall plant goals; organize resources to deliver on these metrics. * Lead activities of cross-functional manufacturing team, to include responsibility for salaried and hourly team members within the assigned business unit. * Direct Reports include Area Leader (AL), Team Leaders (TL) and Indirect: Team Members. * Utilize production line boards to collect information on value stream performance, issue identification and problem resolution. Ensure information is passed on to the following shift and management. Hold team accountable to maintain and manage the boards. * Maintain a good technical knowledge of operations; follow the escalation process to address and respond to abnormalities and recommend corrective action as required. * Ensure the Lean manufacturing practices and Escalation Process set forth under the Appliance Production System are followed and adhered to within the value stream manufacturing operations. * Manage and track all department metrics and budget. Prepare daily report-out of metrics for production meeting. * Establish daily operating rhythm in department. Conduct daily start up meeting with TL's and AL's. Maintain rigor around daily team leader meetings, escalation meetings, etc. * Prepare topics for daily team meetings; ensure team leaders understand and cascade the message appropriately and correctly. Rotate through the team meetings each day. * Oversee the deployment of standardized work within the value stream operation. Ensure process stability through following standardized work. * Coach and develop Area Leaders and Team Leaders to ensure standardized work is in place and is followed. * Ensure adherence to Job Instruction method by reviewing and verifying Job Instruction forms, including cross training matrix, and Team Leader delivery of four step method to ensure 'Critical Points' and 'Why' are conveyed accurately and effectively. * Ensure 5S standards are met for the entire value stream. CONTINUOUS IMPROVEMENT: * Live, promote and teach the Appliance * Production System philosophy and drive continuous improvement within the value * stream operation. * Lead and promote work team(s) that react aggressively to factory * inefficiencies. Drive problem-solving and root cause identification of problems * for the entire value stream. * Engage all members of cross-functional escalation team to address and * resolve problems, ex. Area Leaders, Team Leaders, Kaizen * Promotion Office and other Lean resources * Continuously identify and work to reduce waste in the area for both short term * and long term improvement initiatives. * Serve as a second-level responder within the escalation process for * problems/issues within the value stream operation. * Lead regular meetings to review department issues. Prioritize and assign * ownership for open items. Track items to closure and ensure follow-up with * key stakeholders. * Champion kaizen events within department. Ensure related countermeasures * are implemented on manufacturing line(s). * Oversee the planning and execution of work area re-balancing utilizing * Yamazumi charts. LEADERSHIP: * Provide active day-to-day leadership for a highly energized, * integrated, cross-functional manufacturing team. * Create goals for each member of the team. Ensure individual career * coaching, performance feedback, employee training and talent development. * Participate in the annual performance review process. * Lead employee disciplinary investigation and action as appropriate. Partner with HR to conduct timely investigations when necessary. Complete accurate and thorough disciplinary records with supporting documentation. * Recruit resources to fill team needs in a timely fashion. * Develop and mentor future leaders for the business. * Partner with site Human Resources team to ensure fair and consistent administration of all policies, work rules and processes. QUALITY: * Ensure the products produced within the entire value stream operation * are defect-free and produced according to specifications. * Ensure Manufacturing Control Plan (MCP) and all quality * processes/standards are followed within entire value stream. * Monitor manufacturing processes, data & reports on a daily basis and drive * the resolution or escalation for any defect. * Ensure Team Leaders include quality standards in Standardized * Work to meet design intent and build in quality. * Work cross-functionally with multiple stakeholders to address and solve * production line quality issues (i.e. Team Leader, engineering, quality). * Monitor scrap data/reports to drive resolution of scrap issues and work * projects to prevent future scrap. * Partner with Plant Quality staff and engineering to drive improvements in key * quality metrics, including First Pass Yield, Overall Yield and Service Call Rate * (SCR) metrics. SAFETY: * Responsible for the overall safety performance and metrics for the * value stream operation. * Promote a strong safety-minded culture in the value stream. Maintain an * active safety program, ensuring the observation of safety precautions and * safe work methods by all personnel, including behavior-based safety * observations, safety meetings, safety audits and 5S housekeeping standards. * Enforce compliance to safety rules and procedures, timely accident * investigations, Safety Contacts and Safe Start participation. * Review and sign off on all accident investigations. Ensure they are completed * in a timely manner and identify root cause and corrective action to drive * required changes. * Manage the department's safety action item list, including corrective actions * from near misses, accident reports & ergo assessments. What You'll Bring to Our Team Position Requirements: * 7 years' leadership experience and technical acumen within a manufacturing operation. * Demonstrated ability to teach, to facilitate meetings, to provide constructive feedback and listen actively. * Able to identify, analyze and resolve problems in multi-functional settings. * strong interpersonal and communication skills to coach and lead high involvement work teams. * Must have demonstrated skills in achievement of business goals and change implementation. Preferred Qualifications: * BS Engineering (IE, ME or EE) or equivalent. * 7 years of experience in manufacturing/plant operations. * Black Belt/MBB certification with strong knowledge of Lean, DMAIC, workout and other change mechanisms. * Demonstrated accomplishments showing results-driven methodology, analytical methods, schedule achievement, team work. * Lean Manufacturing implementation experience. * Strong verbal and written communication, interpersonal and leadership influencing skills. Working Conditions: * Working conditions are normal for both an office and manufacturing environment. * Work may involve lifting of materials and product up to 25 pounds. * Working in the manufacturing environment requires the use of safety equipment to include but not limited to: safety glasses, hearing protection, gloves, work shoes/boots. * Work may require occasional weekend and/or evening work. GE Appliances does not offer sponsorship for this position now or in the future. Our Culture Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities. This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices. By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy. GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization. GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to *******************************
    $107k-134k yearly est. 25d ago
  • Operations Manager

    Goodfellas Pizzeria

    Operations director job in Chattanooga, TN

    Job DescriptionDescription: Oversee, direct, and coordinate the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation. Requirements: Primary: Promote, work, and act in a manner consistent with the mission of Goodfellas Pizzeria and Wiseguy Lounge. Ensure that all restaurant policies, procedures, standards, specifications, guidelines, and training programs and followed and completed on a timely basis. Monitor and maintain compliance with health and fire regulations regarding food preparation and serving, and building maintenance. Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment. Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner. Ensure compliance with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees, and guests. Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures. Count money and make bank deposits. Investigate and resolve complaints regarding food quality, service, or accommodations. Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation. Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant's receiving policies and procedures. Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement. Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity. Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted. Maintain food and equipment inventories, and keep inventory records. Schedule staff hours and assign duties. Establish standards for personnel performance and customer service. Perform some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary. Plan menus and food utilization, based on anticipated number of guests, nutritional value, palatability, popularity, and costs. Keep records required by government agencies regarding sanitation or food subsidies. Test cooked food by tasting and smelling it to ensure palatability and flavor conformity. Organize and direct worker training programs, resolve personnel problems, make hiring and termination decisions, and evaluate employee performance. Be knowledgeable of restaurant policies regarding personnel Administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures. Continually strive to develop staff in all areas of managerial and professional development. Order and purchase equipment and supplies. Review work procedures and operational problems to determine ways to improve service, performance, or safety. Assess staffing needs and recruit staff. Arrange for equipment maintenance and repairs, and coordinate a variety of services, such as waste removal and pest control. Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable. Review menus and analyze recipes to determine labor and overhead costs, and assign prices to menu items. Attend all scheduled employee meetings and offers suggestions for improvement. Coordinate with and assist fellow employees to meet guests' needs and support the operation of the restaurant. Fill-in for fellow employees where needed to ensure guest service standards and efficient operations. Supplemental: Monitor employee and guest activities to ensure liquor regulations are obeyed. Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients. Develop, plan, and implement restaurant marketing, advertising and promotional activities and campaigns. Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned. Create specialty dishes and develop recipes to be used in dining facilities. Establish and enforce nutritional standards for dining establishments, based on accepted industry standards. Take dining reservations. Tools & Technology: Cash registers, Point-of-sale terminals, POS software, and workstations. Personal computers, tablets, smart phones and/or handheld devices. Software: Accounting, analytical or scientific software, calendar and scheduling, communications server, data base user interface and query, desktop publishing, electronic mail, financial analysis, graphics or photo imaging, inventory management, office suite, point-of-sale, presentation, spreadsheet software, time accounting, word processing, and web applications. Compensation and Benefits: Quarterly profit-sharing bonus program with senior leadership and management teams. Tipped Compensation for excellent service provided. Employee Discounts on food and beverages. Health and Life insurance coverage. 401K with Employer Match for long-term savings. Paid Time Off for rest and personal time. Career growth potential - Opportunity to advance to higher managerial roles, such as: Area Manager.
    $53k-89k yearly est. 9d ago
  • Food Operations Manager 3

    Sodexo S A

    Operations director job in Chattanooga, TN

    Role OverviewSodexo Senior Living is seeking a Food Operations Manager 3 to join our food service team at Standifer Place, a 400-resident senior living community located on a beautiful 40-acre campus in Chattanooga, Tennessee. Standifer Place offers all levels of care, including skilled care, independent living, assisted living and adult day care all on one campus. The ideal candidate will have strong leadership and communication skills and be a champion for their staff. Typical schedule is 8:30 am - 5:30 pm with some weekend coverage. What You'll Dohave oversight of daily food production (trayline service)successfully coordinate all required tasks through supervisors and frontline staffdeliver high quality food services ensure HACCP, regulatory and standards compliancehave daily interaction with residents, their families and clinical team to ensure resident satisfactioncreate a positive environmentdevelop and maintain client and customer relationshipsensure Sodexo standards are met. What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire. What You Bringhave a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively have food production experience and a strong background in safety and sanitation compliancecan manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service are enthusiastic and confidentability to drive employee success to enhance the value of the food and nutrition teamprioritize tasks and exhibit flexibility to take on additional responsibilities as neededdemonstrate working knowledge of computer skills and report management. Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & RequirementsMinimum Education Requirement - Bachelor's Degree or equivalent experience Minimum Management Experience - 3 years Minimum Functional Experience - 3 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
    $53k-89k yearly est. 4d ago

Learn more about operations director jobs

How much does an operations director earn in Chattanooga, TN?

The average operations director in Chattanooga, TN earns between $49,000 and $158,000 annually. This compares to the national average operations director range of $65,000 to $164,000.

Average operations director salary in Chattanooga, TN

$88,000

What are the biggest employers of Operations Directors in Chattanooga, TN?

The biggest employers of Operations Directors in Chattanooga, TN are:
  1. WesBanco
  2. Future
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