Operations director jobs in Decatur, IL - 147 jobs

**About Otsuka** We defy limitation, so that others can too. In going above and beyond-under any circumstances-for patients, families, providers, and for each other. It's this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day. **Position Overview:** The Director of Field Strategy and Operations serves as the orchestrator of field strategy, ensuring that prioritization, stakeholder engagement, and execution are effectively aligned with brand strategy and enterprise objectives. This role provides leadership across multiple regions, enabling a holistic, enterprise-wide approach to field strategy and operational excellence. This role also partners closely with the Business Analysis team to ensure field teams have access to standardized dashboards and data-driven insights, supporting execution excellence and performance tracking. The Director will be the point of contacts for ad hoc analytics requests, ensuring field teams have the right data to make informed decisions, but will not be creating these reports themselves or with their team and will work with Business Analysis to ensure accurate measurement and proper data is used. **Key Responsibilities:** + **Strategic Prioritization & Field Execution:** Align field activities with marketing strategy, launch planning, and market access pull-through, ensuring execution efficiency. + **Execution Excellence & Field Performance Tracking:** Oversee Omnichannel efforts, account planning, and KPI tracking, ensuring insights from Field Analytics support execution. + **Strategic prioritization & orchestrating field execution: Analyzes current and future state of the business based on insights and trends, and** leads efforts to align field activities with high-priority initiatives such as marketing strategy, launch planning, and market access pull-through. + **Field Communication & Data-Driven Decision Support:** Act as the primary field communicator, ensuring clarity on CRM tools, performance insights, and operational priorities. + **Resource Allocation & Budget Optimization:** Optimize the distribution of budgets, speaker programs, and promotional resources, leveraging data-driven insights to maximize ROI. + **Team Development & Analytics Training:** Mentor team members on business reviews, reporting systems, and analytics interpretation, working with Business Analysis to enhance field intelligence capabilities. + **Compliance Management:** Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities. **Qualifications:** + Bachelor's degree required; MBA or advanced degree preferred. + Minimum of 10 years of pharmaceutical experience, with a strong understanding of sales force operations and execution. + Prior experience in field leadership roles such as first- or second-line leadership, regional operational and customer strategy roles or other field-based support roles required. + Established expertise in business analytics, business operations, sales support, and resource management within a commercial pharmaceutical organization. + Ability to focus on priorities and resolve operational issues effectively. + Excellent communication and collaboration skills, with the ability to work cross-functionally and drive execution efficiency. **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $194,247.00 - Maximum $290,375.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

The Director of Financial Services with the Alabama Cooperative Extension System (ACES) (************* Urban Unit at Alabama A&M University, within ACES, the Finance Director serves as a member of the System Administrative Team, reporting directly to the Extension Director at Alabama A&M University. This position works with and supports a progressive System Program Team that oversees innovative programs that provide research-based knowledge to enhance Alabama's economy and quality of life. Extension programming is delivered straight to individuals where they live and work through Extension personnel in 67 county offices, nine (9) Urban Centers, six (6) research and extension centers, and more than 40 video conferencing sites across the state. The Finance Director serves as a senior business and finance officer of the Alabama Cooperative Extension System housed at Alabama A&M. The budget of ACES, at Alabama A&M University, totals approximately $8 million of Federal & State funds plus grant and contract revenues.Essential duties and responsibilities include the following: * Oversight of accounting, reporting, budgeting, and monitoring all financial matters within the division * Engage Associate Director, Assistant Director and Financial Analysis in budget planning, implementing annual budgets and regular budget monitoring. * Provide leadership in the development, implementation, and continuous improvement of the business and financial services of the ACES-Urban Unit * Supervises the maintenance of all accounting records, acknowledging and disbursing of all Extension funds. * Serve on the senior leadership team of ACES to advise senior administrators on matters relating to fiscal management, administrative management, federal personnel management, and federal records management. * Ensures that approved Alabama Extension and University expenditures are properly controlled within the limits of approved budgets. * Develop and implement fiscal policies and procedures, in conjunction with senior management, to ensure that general accepted accounting principles, regulations governing contractual agreements, Federal and State regulations, Alabama A&M University guidelines and sound fiscal practices are employed. * Provide financial support and training for off-campus employees as needed. * Develop and maintain budget forecasting model to be used in long-term strategic planning. * Serve as the business liaison for the division working with University and ACES employees, vendors, contractors and other third parties, as well as interact with Extension administrative personnel at other universities and USDA/NIFA personnel. * Coordinate and facilitate administrative management of day-to-day activities and direct policy formulation and/or implement to ensure the most efficient use of human and economic resources. * Supervise the work of direct reports in the ACES Business Office * Perform other duties as assigned by the Extension 1890 Administrator Minimum Position Requirements (including years of experience, certifications, licenses, etc.): * A Master's degree from an accredited institution in Accounting. * Three to five (3-5) years of experience in fiscal oversight to include financial management, business operations and knowledge of accounting, administrative management, and budgeting principles/practices * Experience working with integrated financial software (Ellucian Banner preferred). * Experience supervising direct reports. * Familiarity with state and federal laws, regulations, and practices * Proficiency with MS Office (Word, Outlook, Excel, Access, SharePoint or equivalent); HR systems Desired Qualifications: * Experience in higher education * Experience advising senior level administrators in the areas of finance * Ability to manage multiple complex projects with great attention to detail * Certified as a public accountant (CPA) Knowledge, Skills, and Abilities: * Effective interpersonal and written communication skills * Presentation and facilitation skills for small and large groups * Ability to interpret and communicate policies, programs, and procedures; managing legal compliance; strong organizational skills; evidence of self-motivation * Demonstrate the ability to plan, schedule and work both independently and in teams within a service-oriented organization * Ability to work with individuals at all levels and from diverse and varied backgrounds * Ability to manage multiple complex projects, competing priorities and deadlines; * Ability to handle sensitive and confidential documents and information

The District Manager provides leadership, coaching, and direction to the shops through people development. He or she will be responsible for up to 8 locations on average, depending on the market. He or she leads to improve shop operations and to maximize the long-term sales and profit of each shop. The DM will plan and set goals for each shop, monitor the progress of goals (Sales, Profits, customer metrics, Turnover, Food Cost) and hold employees accountable for delivering results through coaching.

Salary: About us We are professional, agile and our goal is to Excel Prep is a day school offering two programs for neurodiverse children. Excel Prep offers two programs: an K-8 academic program for children with learning disabilities and our Academic ABA program for students 6-13 The Excel Prep mission is to provide a nurturing academic setting with a concentrated focus on developing cognitive-linguistic abilities. We center direct instruction, instructional design, and precision teaching as hallmarks of our instruction. We believe that instruction is data driven and founded in educational research. Director of Student Success is responsible for the daily operational management of the school specifically in the area student academic and social success. Student success is in direct alignment of teacher evaluation, lesson planning, compliance, safety, and parent communication. This role works in collaboration with the Head of School. Direct Reports include Special Education Coordinator, Early Childhood Coordinator, and Intake Manager. This role prioritizes fostering an accountable, nurturing, and supportive educational environment for students and families. Job Deliverables: Daily Operations Orient staff to job description and delivery. Ensure that staff are working within their designated roles. Serve as teacher support and first level problem solver to support parent and student challenges. Support staff development in co-planning professional development and coaching needs Support staff development and compliance within, toward, and for state requirements and any regulating bodies including Illinois State Board of Education and Clinical Service Delivery Student Outcomes and Success Create weekly and monthly reports that capture data reports of student learning and progress Develop and log student maladaptive behavior data Work and collaborate with leadership in publications including student success and performance data Orient new staff to their roles and conduct ongoing training to their roles Train staff use of and expand the use of PBIS for individual student and progress. Research and Program Development Assist in research proposal writing and development for (grant writing) Develop new school programs (short or long term) that benefit student and community success + collaboration Teacher Trainer and Mentor Provide feedback to staff regarding job performance including timeliness, attendance, student engagement, and promotion of prosocial behaviors in students. Utilize and enhance intervention protocols to support quality assurance of student learning outcomes. Model Direct Instruction lessons or utilize class as a model classroom for instructional methods Meet with teachers and teams weekly to review student progress and performance. Document teaching performance evaluations and weekly meetings as they relate to teaching performance and student success Ensure quarterly parent meetings with teachers take place to review learner performance and progress. Student Learning Plan Development, Coordination, and Execution Lead and support student transitions from area schools or parent enrolled learners. Ensure that student learning goals and individual plans are developed and staff teams are assigned Train staff in quality assurance in conducting and coordinating progress meetings with parents and schools Teaching Caseload Maintain a smaller teaching caseload of no more than 10 students in area of specialty- certification The successful candidate is highly motivated and believes in the power of teaching. The ideal candidate is: Punctual and dependable Values parent communication Computer savvy - comfortable with google suite, with learning technologies, Creative and flexible - open to learning how to teach students with learning differences Can develop, instruct, and model instructional best practices within student plans Understands the importance of ongoing data collection and analysis Collaborative in communication, planning, and writing Behavior Expectations Related to the Role Aligned to mission. This role is best suited for individuals who believe that children have potential beyond a diagnosis. This role is best for an innovative individual who can galvanize and build momentum with staff in the most transparent way. This role is for someone who has a command of written language and verbal language. This role is for someone who understands that formal communication requires a presence and will present ExcelPrep auditorily, visually, and nonverbally professionally well and consistently to parents and stakeholders. Behavior expectations for staff at ExcelPrep are integral to expectations, daily execution, and fulfillment. This is important in supporting Communication, Participation, Responsiveness, and Decision Making needed and cultivated leadership at every level. Within CPR+D, each individual staff person is expected to operate within their scope of licensure and practice and continuously foster a workplace culture connected to the mission and organization success. Within this role, CPR+D is briefly included to emphasize an overarching perspective Leadership at Every Level. Formal Education Aligned with this Role Masters degree in education. PhD preferred. Ability to manage difficult situations and maintain confidentiality. Knowledge of education law and current practices in education Professional Educator Licensure (PEL Salary and Benefits Competitive salary based upon experience. Benefits included. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance Schedule: Monday to Friday Work Location: In person

Sports Facilities Management, LLC DEPARTMENT: OPERATIONS REPORTS TO: GENERAL MANAGER STATUS: FULL-TIME (EXEMPT) ABOUT THE COMPANY: SCHEELS Sports Park at Legacy Pointe is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Springfield, IL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. SCHEELS Sports Park at Legacy Pointe is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us. POSITION SUMMARY: The Operations Director will be responsible for the management of the operations of the facility including but not limited to: maintenance, groundskeeping, events and sports tournaments, security & parking, environmental services, life safety and safety/risk management. The Director will also work closely with all other departments to effectively manage staff scheduling and training. PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING: * Directly aligning with the SFM Mission Statement and Core Values * Hiring, training and developing the Operations Team * Providing direct oversight & leadership to the Operations Manager and Tournaments & Programming Manager roles * Serving as an integral member of the SFM Leadership Committee * Providing necessary operational support to every department when needed * Creating and developing relationships with rights-holders who produce events that align with the SFM Mission * Effectively managing the Operations Team budget year-over-year * Assisting with new Team member orientation * Striving for consistent growth in events & sports tournaments * Providing valuable operational input during venue-wide scheduling decisions * Effectively managing the Emergency Action Plan * Effectively managing the security & parking operations for the entire property * Assisting with managing the access card/building key distribution & return process * Ensuring venue-wide safety, risk management and OSHA compliance * Taking a tremendous amount of pride in meeting the daily SFM Guest 1st standards * Serving as Manager-on-Duty (MOD) during scheduled shifts * All other duties as assigned by management THE IDEAL CANDIDATE HAS: * Proven success in effectively managing a multi-faceted sports venue * 8-10 years' experience in high volume Food and Beverage operations. * Experience in managing staff scheduling and training * Experience and success in delivering excellent customer service, executing high operational standards, leadership, and promoting a positive environment * Action-oriented personality with a 'get it done' attitude and proficiency for efficiency * Proven ability to evaluate team member performance based on established KPI's * Proven ability to achieve goals in a fast-paced professional environment MINIMUM QUALIFICATIONS: * Bachelor's degree or the equivalent in relevant experience * Must have excellent interpersonal, problem-solving and negotiating skills * Must be a team player * Must have excellent verbal and written communication skills * Must have excellent computer skills, to include Word, Excel, PowerPoint, etc. * Must be able to work a flexible work schedule (e.g., nights, weekends, holidays and long hours) * Must possess current CPR / FIRST AID certifications or must be willing to obtain them within a specified timeframe * Prior responsibility in daily P&L management and budget oversight WORKING CONDITIONS AND PHYSICAL DEMANDS: * Must be able to lift 50 pounds waist high * May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop or bend * Will be required to operate a computer * Facility has intermittent noise

Job Description Director of Operations- Airframe What you'll do: Plans and directs aircraft and avionics maintenance, installation, and shop activities and coordinates with other departments to assure high quality work and timely delivery to our customers. Maintains a safe work environment; ensures that stringent housekeeping, 5S standards and safety procedures and practices are followed; ensures that tools/equipment meet safety requirements; leads trend and root cause analysis and accident investigations. Maintains positive employee relations by providing an inclusive work environment Will manage a team of 70 technicians and managers. Attains P&L objectives by monitoring work-in-process to assure that work is accomplished within allotted hours and within cost of sales parameters. Responsible for all Hangar Line Maintenance functions, as well as the Electrical Shop, Avionics Shop, and Sheet Metal Shop. Reviews contract pricing to ensure that competitiveness, profitability, customer satisfaction, and market growth are maintained. Closely monitors sales forecast and WIP and works with the sales team to ensure plan targets are met. Reviews and corrects invoices for work performed in areas of his/her control to ensure the accuracy of the work description, hours charged, and parts issued. Coordinates and reviews the preparation of all work estimates (quotes) to ensure a prompt response to our customers. This position is a point of contact for technical questions from customers and for status of work-in-progress. Ensures that all employees receive appropriate technical training and on-the-job instruction to maintain the highest standards of quality. Promotes, encourages and leads employees towards a continuous improvement culture. Leads the implementation of Lean initiatives. Coordinates and liaises with quality assurance, engineering, material, customer service, sales, finance, etc. to resolve difficult or continuing problems and ensure production standards and goals are achieved. Monitors and analyzes output, cycle times, routings, labor, quality, staffing, facility usage, budget, financial performance, etc. for all cells/service operations and oversees and participates in the resolution of problems or reinforcement of positive findings. Conducts regular capacity planning of equipment, floor space and labor resources required based on forecast demands. Formulates, recommends and implements policies and programs to guide the corporation in maintaining and improving the competitive position and profitability of the operation. Actively participates in the appropriate management team(s), assisting with the development and realization of strategic plans, budgets, goals and outcomes. Ensures that all employees receive safety training and consistently employ safe work practices. Enforces quality standards; monitors and provides corrective action for workmanship issues. Responsible for ensuring positive employee relations by dealing with issues in a fair, equitable, and consistent manner. Exercises authority in hiring, training, career development, performance appraisal, salary adjustments, promotion, discipline, health, safety and the general employee relations of direct reports. What skills you will use: Bachelor's Degree or related field and/or equivalent experience. FAA Airframe and Power plant license and minimum of 5 years recent experience in in an Operational leadership role with delivered and sustainable results. P&L experience required. Strong business acumen and innate curiosity with a talent for finding and maximizing opportunities in order to collaborate and contribute to the success of the total business model. Proven record of change management, operational excellence and continuous improvement achievements. Demonstrated inspirational leadership experience with core values centered on a participative communication style with a high degree of transparency and empathy; must naturally lead by example through physical presence, employee engagement and communication with all levels of the organization effectively. Ability to lead effectively under tight deadlines and high stress situations with a steadfast commitment to prioritizing safety, quality and scheduling. Strong customer service aptitude and skilled in balancing customer demands with business unit priorities. Ability to analyze and troubleshoot technical problems. Must have planning, scheduling, and labor resource allocation skills with the ability to handle multiple projects and multiple deadlines. Possesses financial acumen, strong organizational, analytical, strategic planning, and decision-making and problem-solving skills while demonstrating situational awareness. Effective communicator, both oral and written. Must possess excellent interpersonal customer and employee relations skills. Sit, stand, and/or walk for extended periods of time. Bend and climb in order to look at various parts of the aircraft. Manipulate a telephone, calculator, and computer keyboard. Speak audibly and intelligibly over the telephone and in person. See and read technical information and invoices. Work well in a demanding, stressful, fast-paced environment. Travel Requirement up 15%.

Sports Facilities Management, LLC DEPARTMENT: OPERATIONS REPORTS TO: GENERAL MANAGER STATUS: FULL-TIME (EXEMPT) ABOUT THE COMPANY: SCHEELS Sports Park at Legacy Pointe is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Springfield, IL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. SCHEELS Sports Park at Legacy Pointe is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us. POSITION SUMMARY: The Operations Director will be responsible for the management of the operations of the facility including but not limited to: maintenance, groundskeeping, events and sports tournaments, security & parking, environmental services, life safety and safety/risk management. The Director will also work closely with all other departments to effectively manage staff scheduling and training. PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING: Directly aligning with the SFM Mission Statement and Core Values Hiring, training and developing the Operations Team Providing direct oversight & leadership to the Operations Manager and Tournaments & Programming Manager roles Serving as an integral member of the SFM Leadership Committee Providing necessary operational support to every department when needed Creating and developing relationships with rights-holders who produce events that align with the SFM Mission Effectively managing the Operations Team budget year-over-year Assisting with new Team member orientation Striving for consistent growth in events & sports tournaments Providing valuable operational input during venue-wide scheduling decisions Effectively managing the Emergency Action Plan Effectively managing the security & parking operations for the entire property Assisting with managing the access card/building key distribution & return process Ensuring venue-wide safety, risk management and OSHA compliance Taking a tremendous amount of pride in meeting the daily SFM Guest 1st standards Serving as Manager-on-Duty (MOD) during scheduled shifts All other duties as assigned by management THE IDEAL CANDIDATE HAS: Proven success in effectively managing a multi-faceted sports venue 8-10 years' experience in high volume Food and Beverage operations. Experience in managing staff scheduling and training Experience and success in delivering excellent customer service, executing high operational standards, leadership, and promoting a positive environment Action-oriented personality with a 'get it done' attitude and proficiency for efficiency Proven ability to evaluate team member performance based on established KPI's Proven ability to achieve goals in a fast-paced professional environment MINIMUM QUALIFICATIONS: Bachelor's degree or the equivalent in relevant experience Must have excellent interpersonal, problem-solving and negotiating skills Must be a team player Must have excellent verbal and written communication skills Must have excellent computer skills, to include Word, Excel, PowerPoint, etc. Must be able to work a flexible work schedule (e.g., nights, weekends, holidays and long hours) Must possess current CPR / FIRST AID certifications or must be willing to obtain them within a specified timeframe Prior responsibility in daily P&L management and budget oversight WORKING CONDITIONS AND PHYSICAL DEMANDS: Must be able to lift 50 pounds waist high May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop or bend Will be required to operate a computer Facility has intermittent noise

The Operations Manager - Clinical is responsible for the day-to-day practice operations, continuity and efficiency of clinical operations, appropriate staff management, compliance to internal and external regulatory requirements, effective decision making in order to manage daily functions and work toward continuous improvement in a team environment. Provides clinical insight in the development and evaluation of clinical protocols in partnership with department providers and organizational leadership. Job Relationships Reports to the Director of Operations Principal Responsibilities Responsible for the management of assigned medical practice(s), which includes direct colleague supervision, resource utilization, and team leadership. Includes efficient management of patient throughput and of the patient experience throughout the medical practice. Provide input in evaluation and improvement of clinical workflows. Responsible for working with the Human Resource department and Clinical Development team to facilitate candidate interviews, hiring, and new colleague onboarding and orientation. Provide conflict management and resolution among colleagues. Provide periodic required reviews, annual colleague evaluations, and create annual performance goals; ensure colleague accountability. Identify solutions for employee performance problems. Provide discipline to assigned staff involving Director or physician resource as appropriate. Create and implement staffing matrix for assigned practices for both clinical and non-clinical areas. Approve payroll and monitor sick, vacation, and personal time use, as well as FMLA time, for all staff. Promote a positive, team oriented and productive work environment. Works closely with facilities staff to ensure cleanliness and maintenance of facilities. Responsible for timely communication with physicians and staff while being attentive to staff concerns and suggestions. Offer due consideration, prompt resolution, or potential implementation with consistent feedback to respective staff. Regularly bring ideas to improve patient flow, patient safety and quality, expense reduction and operational ideas to optimize the patient experience for the medical practice(s). Receive, research and perform service recovery as needed. Responsible for purchase requisitions for clinical, non-clinical and miscellaneous medical practice supplies maintaining appropriate par levels. Assist Department Chair and Operations Director in department meeting agenda preparation. Timely minute completion and distribution, along with follow-up on assignments. Serve as communication conduit for other Springfield Clinic departments, administration and outside agencies always professionally representing assigned areas of responsibility and the organization. In conjunction with the Operations Director, formulate and implement department level and provider level annual budgets. Create accountability to annual budgets both operational and capital. In addition, provides monthly variance and mitigation reporting of responsible departments and providers. Consistently monitor department and provider monthly operational metrics such as productivity standards, purchasing process, and decisions related department finances. Implement course correction when appropriate. Consistently demonstrate effective organization skills, efficiency, and resourcefulness. Demonstrate effective relationship skills, decision-making skills and verbal and written communication skills. Monitor the use of diagnostic services, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and resources. Maintain awareness of treatment equipment, data processing technology, and health insurance changes. May step in and function as an RN when staffing and operations require it. Comply with the Springfield Clinic incident reporting policy and procedures. Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy. Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards. Perform other job duties as assigned. Education/Experience Associate's degree in nursing required; Bachelor's degree in nursing strongly preferred. Minimum of three to five (3-5) years clinical or medical practice management experience OR successful completion of Springfield Clinic's Operations Management Rotational Program required. Licenses/Certificates Must have one of the following: Currently licensed as a Registered Nurse in the State of Illinois. Currently licensed as an Athletic Trainer in the State of Illinois. Current licensure as a Licensed Clinical Social Worker, Licensed Clinical Professional Counselor or Licensed Professional Counselor. Licensed Social Worker in the State of Illinois required. Current licensure as an LPN in the state of Illinois. Current certification as a Registered Polysomnographic/Sleep Technologist, as recognized by the Board of Registered Polysomnographic Technologists (BRPT) and/or American Academy of Sleep Medicine (AASM). Currently licensed as a Physical Therapist in the state of Illinois. Currently licensed as an Occupational Therapist in the state of Illinois. Currently licensed as a Speech Therapist in the state of Illinois. Certified Personal Trainer from the National Academy of Sports Medicine. CPR Certification per American Heart Association guidelines required within 30 days of hire. If applicable, Urgent Care-based managers require ACLS and PALS within 120 days of hire. If position requires driving a vehicle: reliable means of transportation, valid IL driver's license, and vehicle liability insurance is required. Knowledge, Skills and Abilities Ability to present oneself and one's ideas with clarity, confidence and pride. Strong knowledge of Excel, Word, practice management systems, business management tools, budgeting and project leadership/management. Strong analytical abilities, strong communicator and able to work with little or no supervision in order to carry out the practice goals and objectives. Able to lead as well as work in a team environment. Working Environment Normal office environment May require travel to various Clinic locations. PHI/Privacy Level HIPAA1

Energy Transfer, recognized by Forbes as one of America's best large employers, is dedicated to responsibly and safely delivering America's energy. We are driven to inspire our employees to create superior value for our customers, our investors, a sustainable future and giving back to the community where we have long-standing commitments to causes including MD Anderson Children's Cancer Hospital, The Salvation Army, The American Red Cross, Ronald McDonald House and many more. We value all of our employees who make our growth and success possible. We are proud to offer industry leading compensation, comprehensive benefits, 401(k) match with additional profit sharing, PTO and abundant career opportunities. Come join our award winning 12,000 strong organization as we fuel the world and each other! Summary: Trunkline Gas Company, a subsidiary of Energy Transfer, is seeking an Operations Supervisor that is a self-motivated individual with a high regard for safety and integrity. This individual will oversee personnel performing pipeline operations and maintenance activities, while furthering the continual development and strengthening of our safety culture, adherence to all Partnership policies and procedures, and operate within the budget constraints set forth annually by the Partnership. This position is located at the Trunkline Gas Company facility located near Tuscola, IL, unless the successful candidate is located within the Tuscola Area and will report directly to the Operations Manager of the ART Team. This role has a current pay range of $110,000 - $170,000. The listed pay range represents the company's good faith estimate of the minimum and maximum base rate of pay for this position at the time of this posting. The selected candidate's compensation will be determined based on their work location, qualifications, relevant experience, operational needs, demonstrated performance over time, and internal pay alignment. We are proud to offer industry leading compensation, comprehensive benefits including access to health, vision and dental insurance, 401(k) match with additional profit sharing, PTO, and abundant career opportunities. Primary Responsibilities: * Supervise pipeline personnel in performing their job duties in a safe and efficient manner. * Administer performance reviews for subordinates and administer disciplinary action when warranted. * Attend and facilitate Safety meetings and be an active leader in developing and maintaining our desired safety culture. * Supervision of pipeline operations and maintenance activities through the direction of ART Manager. * Provide guidance to resolve operational problems as required. Work unified with shared service departments to maintain consistency with all areas of business and maximize benefits of all departments. * Support of capital and expense projects through project commissioning activities. * Ensure compliance with federal, state and local regulations and company policies and procedures. * Prepare and manage expense budget to operate and maintain the facilities at an appropriate cost and perform budget reforecasting as appropriate. * Knowledgeable of emergency plans and procedures to direct prompt and appropriate action in an event. * Knowledgeable of 49 CFR 192 and pipeline/facility construction, maintenance and operation. * Provide recommendations for system operational improvements through submission of capital and expense projects as part of the annual budgeting process. * Support and assist with all EHS training activities, updates and compliance with EHS policies and procedures. * Provide supervisory relief in various areas in the event of a pipeline emergency or business need. Required Skills: Education and/or Experience, Knowledge, Skills & Abilities: To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Requirements for this position are listed below: * High School diploma or bachelor's degree or equivalent work experience. * Minimum of 8 years industry experience required for this position. * Previous supervisory experience preferred. * Proficient use with Microsoft Office software products. * Effective written and verbal communication. * Sound mechanical aptitude. * Ability to read, comprehend, and apply information in operating and equipment manuals. Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. * Exposure to adverse weather. * Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing. * Physical capabilities of standing, walking, bending, climbing ladders and stairs, stretching, reaching over shoulder height, lifting, and carrying up to 50 lbs. * Overnight travel will be required. * This position is on call 24x7. * Managerial employees must live within 40 miles of their reporting location.

About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary We are seeking a Manager, People Operations to lead the centralized delivery of People Team services across Rivian. In this role, you will oversee the day-to-day operations of our Tier 1 employee support model-ensuring requests are handled with consistency, speed, and care while building scalable, technology-enabled processes that grow with the company. You will manage a team of employee experience specialists, partner closely with HR Centers of Excellence and HR Technology (Workday, ServiceNow), and use data to continuously improve how employees experience People services. Why This Role Matters Shape the Front Door of HR: This role defines how employees first experience People support-setting the tone for trust, responsiveness, and quality across Rivian. Enable Scale Through Shared Services: You will build and refine a Tier 1 model that allows HR to scale efficiently while maintaining high standards of service and employee care. Drive Technology-Enabled Excellence: By leveraging platforms like ServiceNow and Workday, you will help automate and streamline workflows, freeing teams to focus on more strategic work. Turn Data into Better Experiences: Your use of SLAs, CSAT, and demand trends will directly influence how we prioritize investments, simplify processes, and resolve recurring pain points. Responsibilities Lead Tier 1 Operations: Oversee the day-to-day delivery of centralized People services, ensuring workload is balanced and requests are handled in a timely, fair, and consistent manner. Manage escalations and troubleshoot issues to resolve service gaps and remove friction for employees and managers. Own Performance & Service Standards: Monitor and manage key performance indicators (e.g., SLAs, CSAT, volume trends, first-contact resolution) to ensure service quality, timeliness, and cost effectiveness. Analyze service data, trends, and demand patterns to inform prioritization and continuous improvement initiatives. Drive Continuous Improvement & Automation: Lead continuous improvement projects aimed at streamlining, automating, and simplifying Tier 1 processes. Partner with HR Technology and COEs to enhance end-to-end service delivery and support scalable solutions leveraging platforms like ServiceNow and Workday. Enhance Employee Experience: Identify opportunities and implement strategies that improve the overall employee experience across HR touchpoints. Collaborate with HR Centers of Excellence to ensure knowledge articles, workflows, and responses are clear, accurate, and aligned with policies and programs. Build & Develop the Team: Lead, coach, and develop a high-performing Employee Experience (Tier 1) team. Identify skill gaps and provide training, feedback, and development opportunities to ensure the team can support both current needs and future growth. Qualifications Required Qualifications Bachelor's degree in Human Resources, Business Administration, or a related field. 5+ years of progressive experience in HR, Shared Services, or Employee Experience roles, with at least 2 years in a leadership or people-management capacity. Proven track record of successfully leading HR or shared-services projects and driving measurable improvements in service delivery. In-depth, hands-on experience with HR technologies, particularly ServiceNow and Workday, with a demonstrated ability to leverage technology for process optimization. Strong strategic thinking, problem-solving, and analytical skills, with a data-driven approach to decision-making and prioritization. Effective written and verbal communication skills, with the ability to engage and influence stakeholders at all levels of the organization. Demonstrated ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously. Experience building, developing, and inspiring high-performing teams. Commitment to continuous learning and professional development in HR best practices, shared services, and enabling technologies. Preferred Qualifications Advanced degree (e.g., MBA or Master's in HR/OD) is preferred. Prior experience in a high-growth, technology, automotive, or manufacturing environment. Experience designing and scaling Tier 1 / HR Shared Services or Employee Experience functions. Pay Disclosure The salary range for this role is USD 92,200-115,200 for Illinois, Georgia & Michigan based applicants. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, geographic location, shift, and organizational needs. The successful candidate may be eligible for annual performance bonus and equity awards. We offer a comprehensive package of benefits for full-time and part-time employees, their spouse or domestic partner, and children up to age 26, including but not limited to paid vacation, paid sick leave, and a competitive portfolio of insurance benefits including life, medical, dental, vision, short-term disability insurance, and long-term disability insurance to eligible employees. You may also have the opportunity to participate in Rivian's 401(k) Plan and Employee Stock Purchase Program if you meet certain eligibility requirements. Full-time employee coverage is effective on their first day of employment. Part-time employee coverage is effective the first of the month following 90 days of employment. More information about benefits is available at rivianbenefits.com. You can apply for this role through careers.rivian.com (or through internal-careers-rivian.icims.com if you are a current employee). This job is not expected to be closed any sooner than February 28, 2026. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services. Required Qualifications Bachelor's degree in Human Resources, Business Administration, or a related field. 5+ years of progressive experience in HR, Shared Services, or Employee Experience roles, with at least 2 years in a leadership or people-management capacity. Proven track record of successfully leading HR or shared-services projects and driving measurable improvements in service delivery. In-depth, hands-on experience with HR technologies, particularly ServiceNow and Workday, with a demonstrated ability to leverage technology for process optimization. Strong strategic thinking, problem-solving, and analytical skills, with a data-driven approach to decision-making and prioritization. Effective written and verbal communication skills, with the ability to engage and influence stakeholders at all levels of the organization. Demonstrated ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously. Experience building, developing, and inspiring high-performing teams. Commitment to continuous learning and professional development in HR best practices, shared services, and enabling technologies. Preferred Qualifications Advanced degree (e.g., MBA or Master's in HR/OD) is preferred. Prior experience in a high-growth, technology, automotive, or manufacturing environment. Experience designing and scaling Tier 1 / HR Shared Services or Employee Experience functions. Lead Tier 1 Operations: Oversee the day-to-day delivery of centralized People services, ensuring workload is balanced and requests are handled in a timely, fair, and consistent manner. Manage escalations and troubleshoot issues to resolve service gaps and remove friction for employees and managers. Own Performance & Service Standards: Monitor and manage key performance indicators (e.g., SLAs, CSAT, volume trends, first-contact resolution) to ensure service quality, timeliness, and cost effectiveness. Analyze service data, trends, and demand patterns to inform prioritization and continuous improvement initiatives. Drive Continuous Improvement & Automation: Lead continuous improvement projects aimed at streamlining, automating, and simplifying Tier 1 processes. Partner with HR Technology and COEs to enhance end-to-end service delivery and support scalable solutions leveraging platforms like ServiceNow and Workday. Enhance Employee Experience: Identify opportunities and implement strategies that improve the overall employee experience across HR touchpoints. Collaborate with HR Centers of Excellence to ensure knowledge articles, workflows, and responses are clear, accurate, and aligned with policies and programs. Build & Develop the Team: Lead, coach, and develop a high-performing Employee Experience (Tier 1) team. Identify skill gaps and provide training, feedback, and development opportunities to ensure the team can support both current needs and future growth.

Full-time Description Lucky Lincoln is the 5th largest Route Gaming Terminal Operator in Illinois, with $100M+ in annual revenue and a mission to become the largest. As we shift to a regional district model, Operations Managers are the frontline leaders who keep our routes running smoothly, reliably, and profitably. This is a hands-on role for someone who thrives on discipline, accountability, and fast-paced field work. THE ROLE As an Operations Manager, you will own the day-to-day operational performance of a defined route within a geographical district. You'll lead a team of technicians, ensure equipment uptime, protect cash integrity, and maintain strong relationships with location owners. You'll be the operator who ensures every site in your area runs smoothly, consistently, and up to Lucky Lincoln standards. You'll report to a District Manager and play a key role in service quality, revenue protection, and customer satisfaction. KEY ACCOUNTABILITIES Lead, train, and hold accountable a team of 4-10 technicians Maintain vault accuracy, cash integrity, and route-wide cash reconciliation Oversee schedules, route assignments, and technician efficiency Equipment performance and management: Repairs, Swaps/Transfers, Regulatory compliance Ensure rapid service response times and equipment reliability Uphold location-level operational standards across the region Build strong partnerships with location owners to support retention Track route KPIs and use data to drive performance improvements Support the District Manager with insights, problem-solving, and operational execution Requirements 5+ years in operations, field service, route management, or warehouse leadership Experienced in leading hourly teams with clear accountability Strong operational instincts - you know how to run a tight route Comfortable with cash handling and accuracy under pressure Mechanically curious and able to guide techs through troubleshooting Calm under pressure and decisive in the field Strong communicator who builds trust with both teams and partners Gaming or regulated industry experience is a plus Able to obtain IGB credentials Salary Description $60,000 - $80,000

Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, our owned and operated Sunnyside dispensaries provide a welcoming, positive, judgement-free place to shop for anyone at any point on their cannabis journey. Founded in 2013, Cresco Labs' mission is to normalize and professionalize cannabis through our passionate employees. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. With a focus on Social Equity and Educational Development, our SEEDTM initiative ensures that our company reflects the communities in which we serve, ensuring equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis. At Cresco Labs, we aim to revolutionize and lead the nation's cannabis industry with a focus on quality and consistency of product, and to bring legitimacy to the industry with the highest level of integrity and professionalism. If you're interested in joining our mission, click the below links to join our team today! MISSION STATEMENT At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to. JOB SUMMARY The Area Manager oversees a smaller portfolio of Sunnyside dispensaries within [State] and reports directly to the Regional Director. This role ensures each assigned store operates efficiently, profitably, and in full alignment with Sunnyside's brand standards and values. While the Area Manager role mirrors the core responsibilities of a District Manager, it is designed for a more focused group of dispensaries - enabling a hands-on leadership presence, deeper partnership with Store Managers, and stronger community and team engagement. The Area Manager will drive revenue, compliance, and employee development across their area, fostering a culture rooted in accountability, empowerment, and growth. WHO YOU ARE • You are an engaging, collaborative leader who motivates others and builds strong, trust-based relationships. • You thrive in dynamic environments, balancing operational excellence with people leadership. • You have a passion for coaching and developing Store Managers to achieve both business results and personal growth. • You hold yourself and others accountable to the highest standards of integrity, compliance, and customer experience. CORE JOB DUTIES Leadership & Development Build and sustain a high-performing management team through strong selection, onboarding, and coaching practices Conduct regular store visits to observe operations, identify gaps, and provide hands-on feedback and development to Store Managers and Assistant Managers. Develop, coach, and inspire teams to achieve sales, operational, and compliance goals through ongoing feedback and performance discussions. Foster a culture of curiosity, accountability, and continuous improvement. Operational Excellence Oversee daily retail operations for assigned dispensaries, ensuring adherence to company standards and regulatory compliance. Monitor and analyze store KPIs to identify opportunities in sales, payroll management, and customer satisfaction. Collaborate with Store Managers to execute promotions, initiatives, and visual standards that elevate the Sunnyside customer experience. Partner with Compliance, HR, Security, and other internal teams to ensure smooth, compliant operations. Financial Management Own P&L performance for assigned dispensaries, including sales growth, expense control, payroll management, and profitability. Review and interpret financial data to create action plans that address performance opportunities and drive top- and bottom-line results. Strategic Partnership Collaborate with the Regional Director on short- and long-term business strategies for the state or region. Share insights and feedback from store teams and customers to inform broader retail strategies. Partner with Merchandising and Marketing on product launches, promotions, and local marketing activations. People & Culture Model Sunnyside's values of inclusion, authenticity, and professionalism. Create a culture of engagement where employees feel valued, supported, and empowered to grow. Partner with HR to manage employee relations and succession planning. Champion training and leadership development opportunities for all team members. REQUIRED EXPERIENCE, EDUCATION AND SKILLS 5-7 years of multi-unit Retail Management experience, preferably in a high-growth or highly regulated environment. Proven ability to coach, lead, and motivate teams across multiple locations. Strong analytical, strategic thinking, and problem-solving skills. Excellent communication, interpersonal, and organizational abilities. Proficiency in Microsoft Office Suite (especially Excel). High integrity, adaptability, and accountability in a fast-paced environment. Willingness to travel regularly to all assigned locations; occasional travel out of state for meetings or training. Flexibility to work evenings, weekends, and holidays as business needs require. BENEFITS Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position. In accordance with any local and state compensation laws, the compensation listed is the current estimated range for the position. Final offer details and future compensation may be determined by multiple factors including but not limited to, geographic location, market compensation data, skills, experience, and other relevant factors. For questions about this please discuss with your recruiter during the interview process. Pay Range $110,000 - $120,000 USD ADDITIONAL REQUIREMENTS Must be 21 years of age or older to apply Must comply with all legal or company regulations for working in the industry Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California Consumer Privacy Act (“CCPA”) Notice to Applicants: Please read the California Employee Privacy Notice (“CA Privacy Notice”) regarding Sunnyside* and its affiliate Cresco Labs' policies pertaining to the collection, use, and disclosure of personal information. This CA Privacy Notice supplements the information contained in the Sunnyside* Privacy Policy and applies to California resident employees and job applicants. Applicants with disabilities may access this notice in an alternative format by contacting ************************* Reporting a Scam: Cresco Labs is aware of fictitious employment offers being circulated from various sources. Many of these schemes consist of an alleged offer of employment with Cresco Labs with the intention of gaining personal information, including payment and/or banking information. Be aware that fraudulent job offers and correspondence may appear legitimate: they may feature a Cresco Labs logo, they may appear to originate from an official-looking email address or web site, or they may be sent by individuals purporting to represent Cresco Labs or an entity which includes the word Cresco Labs in its name. Please note that Cresco Labs does not ask for payment or personal banking information as a condition of employment. Any personal information is requested for payroll or state badging purposes only. Applications can be securely submitted through our career's pages. We are working diligently to block this from happening. Beware if an offer of employment looks too good to be true. Never divulge personal and banking information or send money if you are unsure of the authenticity of an email or other communication in the name of Cresco Labs. If you are in doubt, please contact us at **************************** with questions.

ABOUT REVELXP REVELXP is a premier sports hospitality company. We work with hundreds of college and professional teams and major sporting events to deliver exceptional fan experiences, including full-service tailgates, premium hospitality events and exclusive ticket packages. In addition to managing fan experience offerings, we also provide comprehensive hospitality solutions to our team and event partners with event staffing, event management, premium hospitality management and venue installations. We are growing at a rapid pace and are looking for goal-oriented, purpose driven, high-energy individuals to join our team! We created REVELXP to reimagine and redefine game day with memory-making experiences that ignite fan passion, drive attendance, and build loyalty for sports and entertainment brands across the world. We believe that sports play a powerful, community building part in society and we work with the purpose of amplifying the social experience around gameday. This is why jobs here at REVELXP offer countless ways to create memorable experiences - from hospitality to operations to revenue generation. Our fast-paced, fun environment is what helps us create true partnerships with the professional sports properties we work alongside. The REVELXP team seeks to grow with innovative self-starters who want to be a part of reshaping fan experiences across the nation. We operate along a core set of values that set us apart in how we work and who is a great fit for our team: service, entrepreneurship, and joy. Rhino Sports & Entertainment is a division of REVELXP that provides event staffing personnel to local universities and other venues for a range of large-scale sports and collegiate events. The Operations Manager is an employee of REVELXP who manages all aspects of staffing and operations for guest services at large scale events. This position has the responsibility to recruit local staff, hire and train qualified individuals based on company standards, and manage both the team and the event operations at the venue on the event day. The focus is to satisfy the full deployment request by the client(s) for every assigned event. In addition, this position will manage the full-time account management staff at the assigned location. This position will involve night, weekend, and holiday work and the potential for some travel. KEY RESPONSIBILITIES Duties may be added or changed at any time based on business needs, without requiring additional compensation or benefits. * Provide leadership to all account staff in the office and at events, including addressing challenges and needs before, during and after events, displaying quick, decisive thinking and an ability to use good judgment in applying the best possible outcomes for all involved. * Establish and maintain constructive relationships with clients, and address concerns in a positive, professional manner. * Lead large-scale staff training to both company and client's venue standards, such as Venue Breakouts, Emergency Management, Customer Service, Positive Team Environment, and Staff Job Duties. * Manage the assigned location's budgets, reporting, invoicing, onboarding processes, time processes, and communication for all clients and groups. * Communicate regularly with the REVELXP Divisional Management Team providing regular updates on internal and external account operations. * Create and track all event invoices using the workforce management solution system. * Ensure team compliance with all company administrative policies and procedures. * Ensure capability to work longer hours/days as necessitated by large events and extensive training sessions. KEY ACCOUNTABILITIES * Work calmly, quickly and energetically in a fast-paced environment, efficiently handling multiple tasks * Successfully operate with a significant level of independence in the management of day-to-day duties and responsibilities * Lead by positive example professionally and personally * Respond to change and constructive feedback in a positive and productive way * Emphasize exceptional customer service * Demonstrate effective organization and attention to small, yet critical, details * Demonstrate excellent problem solving and negotiation skills Requirements MINIMUM QUALIFICATIONS * Bachelor's degree in sports management or a related field, or an equivalent combination of education and experience, is required. * Minimum of two years of large-scale event management experience is required. * Proven leadership and effective communication experience in managing large groups of people in a fast-paced environment. * Excellent verbal and written communication skills, including speaking in front of large groups, as conducting training will be required. * Ability to help create and understand event budgets and EBITDA targets. * Excellent computer skills with proficiency in Microsoft Word and Excel.

REVELXP is a premier sports hospitality company. We work with hundreds of college and professional teams and major sporting events to deliver exceptional fan experiences, including full-service tailgates, premium hospitality events and exclusive ticket packages. In addition to managing fan experience offerings, we also provide comprehensive hospitality solutions to our team and event partners with event staffing, event management, premium hospitality management and venue installations. We are growing at a rapid pace and are looking for goal-oriented, purpose driven, high-energy individuals to join our team! We created REVELXP to reimagine and redefine game day with memory-making experiences that ignite fan passion, drive attendance, and build loyalty for sports and entertainment brands across the world. We believe that sports play a powerful, community building part in society and we work with the purpose of amplifying the social experience around gameday. This is why jobs here at REVELXP offer countless ways to create memorable experiences - from hospitality to operations to revenue generation. Our fast-paced, fun environment is what helps us create true partnerships with the professional sports properties we work alongside. The REVELXP team seeks to grow with innovative self-starters who want to be a part of reshaping fan experiences across the nation. We operate along a core set of values that set us apart in how we work and who is a great fit for our team: service, entrepreneurship, and joy. Rhino Sports & Entertainment is a division of REVELXP that provides event staffing personnel to local universities and other venues for a range of large-scale sports and collegiate events. The Operations Manager is an employee of REVELXP who manages all aspects of staffing and operations for guest services at large scale events. This position has the responsibility to recruit local staff, hire and train qualified individuals based on company standards, and manage both the team and the event operations at the venue on the event day. The focus is to satisfy the full deployment request by the client(s) for every assigned event. In addition, this position will manage the full-time account management staff at the assigned location. This position will involve night, weekend, and holiday work and the potential for some travel. KEY RESPONSIBILITIES Duties may be added or changed at any time based on business needs, without requiring additional compensation or benefits. Provide leadership to all account staff in the office and at events, including addressing challenges and needs before, during and after events, displaying quick, decisive thinking and an ability to use good judgment in applying the best possible outcomes for all involved. Establish and maintain constructive relationships with clients, and address concerns in a positive, professional manner. Lead large-scale staff training to both company and client's venue standards, such as Venue Breakouts, Emergency Management, Customer Service, Positive Team Environment, and Staff Job Duties. Manage the assigned location's budgets, reporting, invoicing, onboarding processes, time processes, and communication for all clients and groups. Communicate regularly with the REVELXP Divisional Management Team providing regular updates on internal and external account operations. Create and track all event invoices using the workforce management solution system. Ensure team compliance with all company administrative policies and procedures. Ensure capability to work longer hours/days as necessitated by large events and extensive training sessions. KEY ACCOUNTABILITIES Work calmly, quickly and energetically in a fast-paced environment, efficiently handling multiple tasks Successfully operate with a significant level of independence in the management of day-to-day duties and responsibilities Lead by positive example professionally and personally Respond to change and constructive feedback in a positive and productive way Emphasize exceptional customer service Demonstrate effective organization and attention to small, yet critical, details Demonstrate excellent problem solving and negotiation skills Requirements MINIMUM QUALIFICATIONS Bachelor's degree in sports management or a related field, or an equivalent combination of education and experience, is required. Minimum of two years of large-scale event management experience is required. Proven leadership and effective communication experience in managing large groups of people in a fast-paced environment. Excellent verbal and written communication skills, including speaking in front of large groups, as conducting training will be required. Ability to help create and understand event budgets and EBITDA targets. Excellent computer skills with proficiency in Microsoft Word and Excel.

This opportunity is contingent on contract award. **Port Operations Manager** + Overseeing all port operations including loading and unloading of cargo, vessel traffic, and storage operations + Ensuring that all operations comply with safety and environmental regulations + Managing port personnel, including hiring, training, and performance evaluations **QUALIFICATIONS** + US Citizenship + Secret Security Clearance + Minimum of 72 months Harbor Operations experience. This opportunity is located on the island of Diego Garcia. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters (********************************* SkbztPuAwwxfs) .

Overall responsibility for leading Staffing Operations. Works to enhance technology and improve process efficiencies related to recruiting. Establishes staffing metrics, measurement and goal attainment, reports and communicates data with ASM leadership, and manages contract administration on all staffing-related expenses (staffing agencies, ADP enhancements, job fairs, etc.). Partners closely with the Manager, Staffing and Recruitment to execute strategy + Acts as a strategic partner to line leaders in order to understand current needs and anticipate future needs. + Works closely with Staffing Manager, Recruitment to set talent acquisition performance goals including requisitions filled, time to fill, interview per hire ratio and offer extend to offer accept conversion rate. + Applies knowledge of Talent Acquisition and company policies and procedures to effectively advise best practices to increase efficiency and reduce time-to-fill to meet company staffing needs. + Creates strategy on filling ASM positions by employing various methods. + Develops and analyzes recruiting metrics to drive performance and provides insights for senior leadership. + Achieves talent acquisition performance goals including requisitions filled, cost per hire, time to fill, interview per hire ratio and offer extend to offer accept conversion rate. + Ensures effective organization model, processes and technologies are in place to effectively execute against open funded requisitions, proposal needs, competitive/IDIQ needs, and pipeline requirements. + Provides feedback to program leadership and Resource Management Office on high priority staffing demands. + Provides recruitment strategy around proposals and capture activities and works with HR functional leads and ASM leadership to create staffing strategies for acquisitions and large-scale bids. + Ensures adherence to compliance standards, recruiting processes, and performance goals. + Overall responsibility for leading the Staffing operations function and team as designated. Oversees, directs, and mentors subordinate Staffing staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures. **Minimum Qualifications** + Bachelor's Degree in Human Resources, Business Management, Communications, or a related field or equivalent relevant experience. + 6-8 years of recruiting experience with 2-5 years of experience leading a recruiting team. Government contracting experience is a plus. **Other Job Specific Skills** + Strong Microsoft Office suite skills + Strong communication, interpersonal, and networking skills + Ability to effectively organize, prioritize, and manage multiple tasks + Demonstrated experience developing recruiting strategies that align with business priorities + Experience developing weekly/monthly reports and delivering data and analysis to senior leadership + Familiarity with Human Resource law and knowledge of OFCCP regulations + Experience with Applicant Tracking Systems **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. **Physical Requirements** The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 120,000 - 150,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Administration/Director Date Available: 07/01/2026 Closing Date:

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. (******************************* At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success,** you will be reporting to the Chief Customer Officer of PagerDuty. You will have the responsibility for leading a team of success managers and renewal managers. Under your leadership the team members will engage with PagerDuty's Enterprise customers to increase product and platform adoption, improve renewal rates and drive measurable customer business value to accelerate their digital journey. This strategic, hands-on leader will have demonstrated a track record in a modern SaaS company by hiring and developing experienced team members, in creating a culture of customer centricity, and understanding the motion to win in the enterprise. The Customer Success Management team acts as a Trusted Advisor to our customers, ultimately responsible for ensuring their success. As a key leader within the Customer Success organization, you will align with Executive stakeholders, evolve our Customer Success strategy and are responsible for helping customers achieve business value and ROI from their investment in PagerDuty. **Key Responsibilities** Advocate for the Customer: + Proactively engage with customers to understand their needs, address challenges, and ensure they are achieving desired outcomes with the company's products or services. + Serve as a voice of the customer within the organization, ensuring customer feedback is heard and acted upon. Strategic Leadership: + Develop and implement customer success strategies aligned with business goals, focusing on maximizing customer lifetime value and driving revenue growth. + Uplevel our engagement with Executive decision makers and position the Operations Cloud as the platform for modern enterprises. + Understand and ability to articulate Operations Cloud value proposition and how PagerDuty helps corporations revolutionize their digital operations. + Develop and implement customer success strategies aligned with business goals, focusing on maximizing customer lifetime value and driving revenue growth. Team Management: + Lead, mentor, and develop a high-performing customer success organization, providing guidance, coaching, and performance management. + Build and sustain a team of high performing leaders (Success Managers and Directors) who embody our values, establish trusted advisor relationships and focus on making every customer successful. + Instill operational rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and programs at scale. Retention and Growth: + Key metrics for this role are: gross revenue retention, net revenue retention, executive engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and expansion by identifying opportunities for upselling, cross-selling, and building strong customer relationships. + Forecast renewals by working cross functionally with sales, renewals and operations. Data Analysis and Reporting: + Monitor key customer success metrics, identify trends, and use data to inform decision-making and improve processes. + Use adoption metrics to help CSMs understand where there is risk in their accounts and coach them through the use of playbooks to improve adoption. + Work with the Value Realization team to ensure each customer has a value realization study that is data driven and outcomes based. Cross-Functional Collaboration: + Effectively link business objectives in favor of continuous improvement. Present decision making situations that quickly allow cross functional teams to align and move forward in favor of deeper customer satisfaction. + Partner with other departments, such as sales, marketing, product, and engineering, to ensure a cohesive customer experience. Process Improvement / Managing Workload: + Establish a rhythm of the business that is consistent and predictable in running the business activities and change the business projects. + Continuously identify and implement improvements to customer success processes and tools to enhance efficiency and effectiveness. + Use Customer Success tools such as Salesforce, Gainsight, Gong, Tableau to manage the effectiveness of CSM plays, activities & renewals. **Basic Qualifications** + Ability to communicate and effectively present (verbally/in writing) coaching plans, strategic plans for your business, problem solving and decision making situations. Frame and solve complex business problems. + Take on new challenges and the ability to work through uncertainty. Delivery high impacting contributions as well as pursue opportunities to influence decisions that impact customer value realization. + Proven track record of trusted advisor to the C-suite in Enterprise accounts with strong consultative skills. + Experience building plays and associated playbooks using Customer Success technologies such as Gainsight to measure impact and effectiveness. + Understand and can apply Customer Journey frameworks to CSM tasks and responsibilities. + Minimum of 10 years experience with a combination of working in a consulting firm running a team of senior consultants, and leading services or success organizations in a SaaS company. + A four year degree or equivalent. + Demonstrated ability to manage customer accounts in conjunction with sales organizations. Consistently delivering against targets; reduce churn and downgrades, produce accurate forecasts, while maintaining a focus on cost to serve. + Exceptional leader of high integrity, intellect, and character who can set a clear vision for the group and plan, hire, manage, and inspire teams to achieve extraordinary results consistently quarter over quarter. Ability to collaborate effectively across the organization. **Preferred Qualifications** + A deep understanding of digital transformation in modern enterprises + Strong C-suite relationships in enterprises globally + MBA PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning. This role is expected to come into our Atlanta office 3 times per week, so you can thrive in your new role and fully embrace being a Dutonian! The base salary range for this position is 180,000 - 275,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience. Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process. **Hesitant to apply?** We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts (**************************************** ! **Where we work** PagerDuty operates a hybrid work model with offices (**************************************** in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in: **Location restrictions:** **Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia **Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon **United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming _Candidates must reside in an eligible location, which vary by role._ **How we work** Our values (************************************** guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. **What we offer** As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site (********************************************** . **Your package may include:** + Competitive salary + Comprehensive benefits package + Flexible work arrangements + Company equity* + ESPP (Employee Stock Purchase Program)* + Retirement or pension plan* + Generous paid vacation time + Paid holidays and sick leave + Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO + Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)* + Paid volunteer time off: 20 hours per year + Company-wide hack weeks + Mental wellness programs *Eligibility may vary by role, region, and tenure **About PagerDuty** PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our careers site (*********************************** and @pagerduty on Instagram. **Additional Information** PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy (****************************************** . PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.

As a senior leader within Medical Affairs, the Executive Director will serve as a strategic thought partner and Chief of Staff to the Vice President of Medical Affairs, providing high-level guidance and operational leadership across the organization. Leveraging a deep understanding of industry trends and internal priorities, this individual will shape the development of best-in-class medical excellence capabilities aligned with Otsuka's vision, direction, and growth strategy. The Executive Director, Medical Affairs Strategy, Excellence & Operations will lead five critical teams: Strategic Planning, Business Solutions & Analytics, Vendor & Contracts Management, Governance & Procedures, and Global Medical Evidence Operations ensuring alignment with enterprise goals and medical excellence priorities. This role will champion operational rigor, foster strategic integration, and drive high-quality insights to support decision-making across the organization. Serving as a key liaison across the Global, US, and Commercial ecosystem, the Executive Director will play a pivotal role in advancing scientific and medical initiatives. Through thoughtful leadership and collaboration, this individual will shape and execute the global medical affairs strategy, optimize operational frameworks, and enable data-driven innovation across therapeutic areas. **** **Key Responsibilities Include:** **Strategic Leadership and Execution** + Serve as Chief of Staff to the VP of Medical Affairs, driving strategic alignment and operational integration across the Global Medical Affairs organization. + Sets the overall direction of Medical Excellence & Operations (MEO); make critical decisions that have impact across Global Medical Affairs therapeutic areas (TAs) and functions + Leads the development, refinement, and execution of Medical Affairs strategies and objectives in alignment with corporate goals. + Coordinates cross-functional planning, meeting cadences, budget oversight, and communication on behalf of Medical Affairs leadership. + Collaborates with cross-functional teams to align medical affairs activities with commercial and clinical development strategies + Leads Medical Excellence for Med Affairs Strategy to ensure consistent best practices across programs and drive consistent methods of strategic and tactical planning and execution. **Operational Excellence and Team Management** + Lead and manage core operational pillars within Medical Affairs Excellence & Operations Team, including: + Global Asset Strategic Planning + Business Solutions and Analytics + Vendor and Contracts management + Global Medical Evidence Operations + Governance and Procedures + Establish and implement systems, SOPs, and governance frameworks to ensure excellence, compliance, and efficiency in Medical Affairs processes (e.g., IME, ISTs, EAPs, publications, congresses) + Provide and maintain the technological infrastructure, business tools, and data analytics, including the medical information contact center, to enable Global Medical Affairs teams to operate efficiently + Oversee the department's budget, resource allocation, and vendor contracting processes (including key TA level vendors) + Will ensure assignment of Med Excellence activities/projects to Otsuka priorities + Congress Strategy/prioritization, ensure aggregation of congress plans (including meetings) and awareness cross functionally + Develop and maintain calendar of important TA meetings across programs, including congresses and internal offsite meetings (US and Global) to ensure no conflicts and adequate resourcing; will work with Administrative leads to ensure meetings are added to calendars + Develops and manages large teams driving a high-performance culture; understands the required skillset (s) needed within the medical excellence function to deliver best results + Builds relationships with key internal and external stakeholders, including industry partners **Performance Monitoring and Reporting** + Establish and track key performance indicators (KPIs) to measure Medical Affairs impact and execution + Deliver monthly and quarterly updates to Global Medical Affairs leadership and contribute to board-level reporting, as needed + Keeps abreast external environment-relevant trends and incorporates insights and best practices to inform functional decisions + Responsible for ensuring timelines and process for cross-brand initiatives, such as annual medical strategy planning, 3-year roadmaps, SMART goals **Qualifications** **Education and Experience:** + Doctorate Degree (MD (Medical Doctor), PharmD, PhD) or equivalent preferred + Minimum of 15 years' experience in the pharmaceutical or biotechnology setting within medical affairs strategy + Sr Director level medical affairs strategy experience for a minimum of 5 yrs. and experience in Medical Excellence & operations **Skills and Competencies:** + Demonstrated ability to lead and inspire high-performing teams + Strong strategic, operational, and leadership capabilities within a biotech or pharmaceutical setting + Expertise in navigating regulatory frameworks and ensuring compliance within medical affairs function + Excellent communication and interpersonal skills, with the ability to influence cross-functional teams + Strong analytical and problem-solving skills to address complex challenges within medical affairs + Ability to lead a team and influence organizational level decisions + Experience in collaborating with Medical Affairs vendors that can provide medical excellence related support + Strategic thinking acumen and record of accomplishment for operational excellence + Ability to rapidly pivot based on evolving corporate strategy and direction + Proficiency in pharma code and all guidelines concerning medical affairs activities + Excellent presentation skills and ability to communicate complex scientific information + Motivated, disciplined, pro-active individual capable of effectively managing timelines **Other Requirements:** + Ability to travel globally up to 25% for congresses, advisory board meetings, Governance meetings as business needs require **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $245,454.00 - Maximum $381,110.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.