Operations director jobs in Springfield, MO - 45 jobs
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Operations Director
Operations Manager
Area Manager
Director Of Support Services
Director Of Plant Operations
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Regional Manager
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Operations Support Manager
Division Director
Managing Director
Shift Operations Manager
Assistant Manager Of Operations
Senior Director
Revenue Operations Manager
Missouri Insurance Advisors
Operations director job in Springfield, MO
This role is for an operator.
If you're someone who sees funnels as math, scripts as levers, and people as systems that need clarity and accountability-not coddling-keep reading.
We are a high-performance Life & Health insurance agency running 10,000+ outbound calls per day with a team of ~40 appointment setters and fronters. Your job is simple to define and hard to execute:
👉 Increase throughput. Lower cost. Raise close rate.
What You Will Own (End-to-End)
You will have full authority over the front end of our revenue engine.
Funnel & Throughput Ownership
Own the performance of the outbound funnel from first dial → appointment → show → close
Continuously improve:
Cost per call
Cost per appointment
Show rate
Close rate
Revenue per appointment
Treat the funnel as a living system-diagnose, test, iterate, repeat
Appointment Setting & Fronting Team Leadership
Directly oversee a team of ~40 virtual appointment setters and screeners
Set expectations, track performance, and hold the line on standards
Make hiring and firing decisions quickly and decisively
Build training, onboarding, and performance improvement systems that scale
Scripts, Messaging & Conversion Optimization
Rebuild, refine, and optimize fronting and appointment-setting scripts
Use call recordings and data-not opinions-to drive decisions
A/B test language, flow, objections, and transitions to maximize conversion
Remove emotional decision-making from scripting and replace it with data
Calendar & Show Rate Optimization
Own sales calendars inside GoHighLevel
Optimize booking rules, spacing, and confirmations to maximize:
Show rate
Agent utilization
Close rate
Eliminate bottlenecks and wasted capacity
Tools You'll Use
GoHighLevel (CRM, calendars, workflows)
EnrollHere Dialer & Call Recording
Daily, weekly, and monthly performance dashboards you help define
Who This Role Is For
You'll thrive here if you are:
Numbers-obsessed (you trust data over feelings)
High-energy, fast-moving, and decisive
Comfortable managing large remote teams with clear standards
Able to make unpopular decisions when the math demands it
A true team player who collaborates with ownership, Sales, and Ops-but doesn't need hand-holding
This role is not for someone who:
Avoids conflict
Needs consensus to act
Prefers theory over execution
Wants a cushy, low-pressure management role
Reporting Structure
Reports directly to the Owner
Works closely with the VP of Sales and Director of Operations
Has autonomy to make changes without bureaucratic drag
Compensation & Growth
$90,000-$98,000 base salary
Performance-based incentives tied to funnel metrics, closing rates and lower cost per appointment & calls
Clear upward mobility as the company scales (RevOps / Director-level growth potential)
Benefits:
-401k with 3% company match
-Company provided snacks, drinks & coffee
-Annual Incentive trip(s) if company hits targets
-Employer Sponsored Health Insurance through United Healthcare
If you want responsibility, authority, and the chance to build a world-class outbound engine at scale, this is your seat.
Apply only if you're ready to own the numbers.
$90k-98k yearly 4d ago
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Director of Plant Operations
Newvista Behavioral Health 4.3
Operations director job in Springfield, MO
Job Address:
2317 E Home Road Springfield, OH 45503
Who we are
The NewVista mission is to inspire hope and deliver holistic care to those in need of behavioral health services in a contemporary and healing environment - one that is conducive to providing the life skills needed to regain stability and independence, utilizing a passionate and highly trained team of professionals. With a blend of group therapy, clinical treatment and unique surroundings, our beautiful healthcare centers provide a safe, healing environment for adults and seniors with a variety of complex needs. We provide a serene environment that promotes medical, rehabilitative and emotional health, and are devoted to promoting greater peace of mind on the journey of hope and healing.
At Ethan treatment centers we work with individuals and their support systems to identify factors leading to addiction; equip individuals with the resources needed to address addictive triggers and reconnect individuals with their support system and community. Our Outreach Coordinators, Admissions Counselors, and Intake Team work together to provide a comprehensive onboarding process. From scheduling an admission date to acquainting individuals to the campus, and everything in between, patients are supported by our team of compassionate employees.
Our compassionate team members work in a challenging yet rewarding environment where each person is a part of making direct impact to our patient's lives. Our team members work with our patients to help in the recovery and treatment process to restore to a better quality life through their individual plans, group therapy and overall stay at our facility.
Perks at Work
Team Members enjoy a variety of perks in working with the NewVista brand company. We offer competitive market wages along with a full robust package around Healthcare, Life Balance, Education, Leadership Development and Recognition.
Healthcare + Life Balance:
Medical Packages with Rx - 3 Choices
Flexible Spending Accounts (FSA)
Dependent Day Care Spending Accounts
Health Spending Accounts (HSA) with a company match
Dental Care Program - 2 choices
Vision Plan
Life Insurance Options
Accidental Insurances
Paid Time Off + Paid Holidays
Employee Assistance Programs
401k with a Company Match
Education + Leadership Development
Tuition Reimbursements
Student Loan forgiveness
Mentoring + Trainer Opportunities through our Horizon Mentorship Program
Growth in Director and CEO positions through our Horizon Leadership Program
Handle with Care Trainer - Certifications
Recognition + Rewards
On the spot recognition Prizes
Team Member of the Quarter
Team Member of the Year
Monthly Celebrations
Team Member Recognition Cards
Job responsibilities include:
Keeps disaster preparedness plans up to date and holds regular in-services to educate staff.
Keeps all tools stored appropriately in a safe manner away from patient access.
Communicates with Human Resources on positions needing to be posted and/or filled. Involved in selection and interview process for all maintenance and housekeeping applicants.
Coordinates orientation and educates new hires during orientation on required safety guidelines.
Collaborate with all departments is developing accurate risk management planning. Reports risk management updates on schedule and makes necessary changes to monitoring criteria as appropriate.
Maintains knowledge of local codes as applies to environment of care and safety issues. Involves all staff/all shifts in monthly fire and safety drills.
Inspects safety of all patient areas, bathrooms, outside areas, etc., and ensure all proper documentation of such in accordance with policy and procedures.
Ensures adequate preventative maintenance of building facilities/equipment. Provides accurate records of such and keeps up to date contact lists that are easily accessible for repairs.
Completes monthly safety inspections and presents to safety committee. Prepares quarterly safety planning and keeps accurate data results.
Maintains up to date electrical safety lockout/tag out procedures. All electrical equipment is inspected and tagged prior to use. Alert to safety issues of the hospital and assesses for potential harmful situations.
Ensures adequate safety supplies are in place and reordered as needed, i.e. spill kits, eye wash, first aid kits.
Maintains accurate and complete incident report spreadsheet and prepares statement for reporting to committee monthly. Initiates and tracks Performance Improvement policies and procedures and collaborates with all departments with maintaining accurate department PI monitors.
Aware of necessary JCAHO, CMS, State regulations and shows ability to use resources to seek needed information. Performs routine audits to ensure compliance to all standards of performance.
Provides in-service education and orientation to EOC and dietary staff. Ensures all staff competencies and current and consistent with hospital guidelines.
Provides leadership and management to all EOC staff and conducts regular departmental meetings to consistently improve service.
Maintains blueprints, sketches, and operational manuals for maintenance and repair projects and takes all necessary safety precautions for such.
Job Requirements:
Education:
High school degree or equivalent
Work Experience:
Previous experience in plant operations in a hospital setting preferred. Strong understanding of regulatory requirements helpful.
Other Requirements
Positive Attitude!
Critical thinking skills, decisive judgment and the ability to work with minimal supervision.
Must be able to work in a stressful environment and take appropriate action.
Teamwork, flexibility needed to fulfill job responsibilities, adapting to changes in work environment and accepting supervisory feedback.
Qualified candidates, please apply now for a chance to join an outstanding team.
Our overall mission is to Inspire Hope, Restore Peace of Mind and Heal Lives.
$93k-131k yearly est. Auto-Apply 3d ago
Manager, Operations - Clinical
Springfield Clinic 4.6
Operations director job in Springfield, MO
The Operations Manager - Clinical is responsible for the day-to-day practice operations, continuity and efficiency of clinical operations, appropriate staff management, compliance to internal and external regulatory requirements, effective decision making in order to manage daily functions and work toward continuous improvement in a team environment. Provides clinical insight in the development and evaluation of clinical protocols in partnership with department providers and organizational leadership.
Job Relationships
Reports to the Director of Operations
Principal Responsibilities
Responsible for the management of assigned medical practice(s), which includes direct colleague supervision, resource utilization, and team leadership. Includes efficient management of patient throughput and of the patient experience throughout the medical practice.
Provide input in evaluation and improvement of clinical workflows.
Responsible for working with the Human Resource department and Clinical Development team to facilitate candidate interviews, hiring, and new colleague onboarding and orientation.
Provide conflict management and resolution among colleagues.
Provide periodic required reviews, annual colleague evaluations, and create annual performance goals; ensure colleague accountability. Identify solutions for employee performance problems.
Provide discipline to assigned staff involving Director or physician resource as appropriate.
Create and implement staffing matrix for assigned practices for both clinical and non-clinical areas.
Approve payroll and monitor sick, vacation, and personal time use, as well as FMLA time, for all staff.
Promote a positive, team oriented and productive work environment.
Works closely with facilities staff to ensure cleanliness and maintenance of facilities.
Responsible for timely communication with physicians and staff while being attentive to staff concerns and suggestions. Offer due consideration, prompt resolution, or potential implementation with consistent feedback to respective staff.
Regularly bring ideas to improve patient flow, patient safety and quality, expense reduction and operational ideas to optimize the patient experience for the medical practice(s). Receive, research and perform service recovery as needed.
Responsible for purchase requisitions for clinical, non-clinical and miscellaneous medical practice supplies maintaining appropriate par levels.
Assist Department Chair and OperationsDirector in department meeting agenda preparation. Timely minute completion and distribution, along with follow-up on assignments.
Serve as communication conduit for other Springfield Clinic departments, administration and outside agencies always professionally representing assigned areas of responsibility and the organization.
In conjunction with the OperationsDirector, formulate and implement department level and provider level annual budgets. Create accountability to annual budgets both operational and capital. In addition, provides monthly variance and mitigation reporting of responsible departments and providers.
Consistently monitor department and provider monthly operational metrics such as productivity standards, purchasing process, and decisions related department finances. Implement course correction when appropriate.
Consistently demonstrate effective organization skills, efficiency, and resourcefulness. Demonstrate effective relationship skills, decision-making skills and verbal and written communication skills.
Monitor the use of diagnostic services, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and resources.
Maintain awareness of treatment equipment, data processing technology, and health insurance changes.
May step in and function as an RN when staffing and operations require it.
Comply with the Springfield Clinic incident reporting policy and procedures.
Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy.
Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards.
Perform other job duties as assigned.
Education/Experience
Associate's degree in nursing required; Bachelor's degree in nursing strongly preferred.
Minimum of three to five (3-5) years clinical or medical practice management experience OR successful completion of Springfield Clinic's Operations Management Rotational Program required.
Licenses/Certificates
Must have one of the following:
Currently licensed as a Registered Nurse in the State of Illinois.
Currently licensed as an Athletic Trainer in the State of Illinois.
Current licensure as a Licensed Clinical Social Worker, Licensed Clinical Professional Counselor or Licensed Professional Counselor. Licensed Social Worker in the State of Illinois required.
Current licensure as an LPN in the state of Illinois.
Current certification as a Registered Polysomnographic/Sleep Technologist, as recognized by the Board of Registered Polysomnographic Technologists (BRPT) and/or American Academy of Sleep Medicine (AASM).
Currently licensed as a Physical Therapist in the state of Illinois.
Currently licensed as an Occupational Therapist in the state of Illinois.
Currently licensed as a Speech Therapist in the state of Illinois.
Certified Personal Trainer from the National Academy of Sports Medicine.
CPR Certification per American Heart Association guidelines required within 30 days of hire.
If applicable, Urgent Care-based managers require ACLS and PALS within 120 days of hire.
If position requires driving a vehicle: reliable means of transportation, valid IL driver's license, and vehicle liability insurance is required.
Knowledge, Skills and Abilities
Ability to present oneself and one's ideas with clarity, confidence and pride.
Strong knowledge of Excel, Word, practice management systems, business management tools, budgeting and project leadership/management.
Strong analytical abilities, strong communicator and able to work with little or no supervision in order to carry out the practice goals and objectives.
Able to lead as well as work in a team environment.
Working Environment
Normal office environment
May require travel to various Clinic locations.
PHI/Privacy Level
HIPAA1
$43k-79k yearly est. Auto-Apply 29d ago
Assistant Arson Division Director
The Agency 4.1
Operations director job in Springfield, MO
Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015 Skill Option: General Administration/Business Marketing/Labor/Personnel Salary: Anticipated Starting Salary Range $11,750 - $13,750 Monthly
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 1
Merit Comp Code: Gubernatorial (Management Bill) Exclusion from RC063 Collective Bargaining Coverage
A resume is highly encouraged to evaluate your qualifications and skills as part of your application.
Please attach a DETAILED Resume/Curriculum Vitae (CV), a copy of your transcripts or diploma for all degrees earned, and
a copy of any applicable professional licensures to the MY DOCUMENTS section of your application if you decide to provide one.
Please note that the Office of the State Fire Marshal must verify proof of higher education for any degree earned (if applicable) before any offer can be extended.
You WILL NOT be considered for the position if you attach a CMS100, CMS100b or any other document in lieu of a Resume or CV.
Position Identification Number
53049
Why Work for Illinois?
Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger-something that touches the lives of every person who calls Illinois home.
No matter what state career you're looking for, we offer jobs that fit your life and your schedule-flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Marketing Statement
The Office of the State Fire Marshal (OSFM) is seeking a highly motivated and experienced professional to serve as the Assistant Arson Division Director. Under the direction of the Arson Division Director, this role involves performing highly responsible functions to effectively evaluate, organize, and execute all aspects of the statewide Arson field program. This pivotal position requires a dynamic leader capable of directing program goals, managing high-stakes investigations, and shaping legislative advocacy. As the Assistant Arson Division Director and employee of the State of Illinois, the selected candidate will have access to state healthcare, benefits, and a pension plan. We invite all qualified applicants to apply to join the OSFM team.
Essential Functions
Under the direction of the Office of the State Fire Marshal (OSFM) Arson Division Director, performs highly responsible functions to organize and execute all aspects of the Arson Investigations Program.
Establishes policies and procedures designed to enhance Arson field operations.
Directs and manages OSFM Command Staff responsible for the oversight of OSFM Special Agents.
Serves as a full-line supervisor.
Directs OSFM Youth Firesetting Intervention Program (YSFIP).
Implements the Division's field operations budget for effective and efficient utilization of the program resources, fiscal management, personnel management, budget, and program development.
Works with the Arson Division Director to advise the Fire Marshal and Executive team on long-range goals, objectives and policy for the Arson Investigations Division.
Performs other duties as assigned or required which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college.
Requires three (3) years of progressively responsible administrative experience in public administration including arson investigations.
Preferred Qualifications
Prefers five (5) years of administrative experience in managing and ensuring the efficient and productive running of an organization's daily operations.
Prefers five (5) years of experience serving in a supervisory or command role within a law enforcement agency or division.
Prefers certification as a Lead Homicide Investigator through an accredited institution.
Prefers three (3) years of experience as an Arson Investigator.
Prefers certification as an Evidence Technician.
Prefers five (5) years of administrative experience overseeing complex law enforcement investigations.
Prefers prior administrative experience composing and implementing policies and procedures for a private or public organization.
Prefers prior experience independently drafting cost/budget projections for a private or public organization.
Prefers experience speaking before large groups or audiences.
Conditions of Employment
Requires a valid, appropriate, and current driver's license.
Requires the ability to pass a background check with self-disclosure of criminal history.
Requires the ability to travel statewide with overnight stays as appropriate.
Requires the ability to pass drug screening.
Requires ability to qualify for a Firearm Owner Identification (FOID) card.
Requires ability to pass physical agility test at time of potential hire and an acceptable level of physical fitness be maintained in accordance with agency standards.
Requires certification as a law enforcement officer from an accredited Illinois law enforcement academy.
This position is considered medium work as defined by the U.S. Department of Labor (20 CFR 404.1567(c)). Medium work involves lifting no more than 50 pounds at a time with frequent lifting or carrying of objects weighing up to 25 pounds.
Requires ability to attend seminars, conferences, and trainings to stay current on methods, tools, ideologies, or other industry related topics relevant to the job duties.
Requires ability to satisfy all continuing education or recertification requirements mandated by statute, rule, or the OSFM.
The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
Work Hours: Monday - Friday 8:30 AM - 5 PM, Hybrid work schedules available
Headquarter Location: 1035 Stevenson Dr, Springfield, Illinois, 62703
Work County: Sangamon
Agency Contact: Kathy Fairfield
Email: *******************
Phone #: ************
Posting Group: Public Safety
About the Agency
The Office of the Illinois State Fire Marshal (OSFM) is dedicated to working with our partners and providing assistance to the fire service in the protection of life, property, and the environment through communication, inspection, investigation, certification, and licensing. The OSFM is committed to fostering a work environment that values diversity, equity, and inclusion.
As a State of Illinois Employee, you will receive a robust benefit package that includes the following:
A Pension Program
Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
3 Paid Personal Business Days annually
12 Paid Sick Days annually (Sick days carry over from year to year)
10-25 Days of Paid Vacation time annually (10 days in year one of employment)
Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
13-14 paid holidays per year dependent on election years
Flexible Work Schedules (when available dependent upon position)
12 Weeks Paid Parental Leave
Deferred Compensation Program - A supplemental retirement plan
Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
GI Bill Training/Apprenticeship Benefits eligibility for qualifying Veterans
5% Salary Differential for Bilingual Positions
Commuter Savings Program (Chicago only)
For more information regarding State of Illinois Benefits follow this link: *********************************************************
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
******************************
***************************
$11.8k-13.8k monthly Easy Apply 2d ago
RTO Operations and Policy Manager
City Utilities of Springfield 4.2
Operations director job in Springfield, MO
Connect to a career at City Utilities! CU has been connecting our community to the services they need for every day life since 1945. From electricity to power our lives, clean water to be healthy, natural gas to stay warm, internet to keep businesses connected, to transit services to get them where they need to go.
Salary:
Grade 60
Minimum: $2,075.10/ week
Midpoint: $2,645.75
Work Schedule: Monday - Friday, 8:00 a.m. - 5:00 p.m.
Job Description:
PURPOSE OF POSITION:
Under the guidance of the Director-Power System Operations and Planning, coordinates internal and external activities of System Planning, Power System Control and Power Marketing to optimize results and to define and promote City Utilities' long-term objectives with respect to national, state and SPP Regional Transmission Organization (SPP RTO) regulations and requirements. Responsible for education, analysis and advocacy to align electric operations and planning efforts across all functions, including Power Generation, Electric Transmission & Distribution and Energy Services. Informs interdepartmental operations and planning (e.g. Natural Gas) to identify commonalities. Assists City Utilities financial settlement and planning activities to achieve accurate accounting and economical optimization of City Utilities' electric system.
ESSENTIAL JOB FUNCTIONS:
1. Coordinates with other CU employees and departments to follow federal, state and regional (SPP) policy development discussions and voting to ensure the conveyance of a common CU position.
2. Advises management of significant policy development and recommends action to meet strategic objectives and to maintain reliable and affordable electric service to our customers.
3. Reviews and offers input to long-range transmission, distribution and resource plans for inclusion of various perspectives. These perspectives include Rates, Economic Development, Operational Reliability, and Southwest Power Pool RTO policy.
4. Participates in Integrated Resource Planning (IRP) process. Reviews alignment of IRP assumptions with federal, regional, and state policy direction, as well as City Utilities' strategic goals.
5. Manages SPP regional study request processes-Generator Interconnection, Transmission Service, and Load Addition-as needed, to effectuate City Utilities transmission, generation and distribution plans.
6. Monitors adherence to Southwest Power Pool (SPP) Criteria and the SPP Open Access Transmission Tariff requirements.
7. Oversees collection, consolidation, and reporting of hourly generation, interchange, and system load for energy accounting and statistical reporting purposes internally and with Southwest Power Pool.
8. Manages data collection and reporting to SPP Transmission Tariff Operations to support SPP's provision of transmission service using City Utilities' transmission assets. Reviews and verifies transmission charges and revenue from SPP for financial settlements.
9. Maintains understanding of City Utilities' electric services contracts including power supply, transmission and other services and acts as a Subject Matter Expert for internal discussions.
10. Promotes and provides employee education and development to cultivate understanding in the following areas: power system operations, SPP Open Access Transmission Tariff, SPP Business Practices, NERC Standards, and FERC proceedings relevant to power market and transmission interests in the SPP RTO.
11. Represents City Utilities' electric operations and planning interests at appropriate state, regional and national committees.
12. Develops and cultivates relationships with regional entities, and neighboring utilities to understand and promote shared interests.
13. Maintains understanding of regulatory policy trends-environmental, regional and national transmission policy and NERC/FERC actions-that will impact the direction of CU's long-term plans for generation, transmission and distribution.
14. Maintains understanding of power market and supply trends by following industry news, and communication with CU Power Marketing personnel, The Energy Authority, and other regional entities.
15. Assists with analysis of long-term, strategic needs of City Utilities' electric system to promote delivery of world-class services and exceptional value to our customers.
16. Prepares and administers budget for area of responsibility.
17. Performs related duties as required or assigned by management.
QUALIFICATIONS:
Education and Experience:
Bachelor's degree in electrical engineering, data science, business or other related field from an accredited college or university required. Exceptional related experience may be considered in lieu of college degree on a year-for-year basis. An advanced degree in engineering, data science, business, or related discipline is preferred. Focused training in power system operations and planning preferred. Seven years' recent progressively responsible experience in, or in direct support of: power system operations, power marketing or system planning is required.
Licensing/Certification:
Current or previous NERC System Operator certification is preferred.
Knowledge, Skills, and Abilities:
Analytical skills and ability to acquire and evaluate information to achieve and communicate well-reasoned conclusions to complex issues.
Strong leadership, project management, and interpersonal skills.
Excellent oral and written communication skills.
Basic knowledge of transmission planning and operations concepts and tools.
Basic knowledge of generating unit technology, operation, and economics.
Advanced knowledge of FERC transmission policy.
Maintain and build relationships within the Southwest Power Pool (SPP).
Ability to:
Make fair and impartial decisions.
Influence internal and external stakeholders, including customers, CU staff, and other market participants.
Work independently to develop effective policy in a group environment.
Make public presentations in a boardroom setting and communicate with technical, managerial, executive, and lay audiences.
Handle difficult and stressful situations with professional composure.
Work well under high stress levels, with frequent interruptions, and with tight and often changing deadlines.
Develop awareness for innovation trends, best practices, and strategic perspectives.
Adapt quickly to changing environments and integrate new knowledge into day-to-day work.
Convey information from technical to non-technical terms to target audiences.
Collaborate and articulate key issues within the electric industry.
Effectively utilize a range of digital tools and platforms, including but not limited to Microsoft Office Suite, enterprise software, artificial intelligence-enhanced applications, and self-service systems. Must possess a willingness and capacity to learn and adapt to emerging technologies, including mobile devices, cloud-based systems, and data-driven platforms relevant to utility operations.
Advanced knowledge of NERC Standards and NERC System Operator certification.
Maintain adherence to all company policies.
Physical Requirements:
Typically, sedentary work. Ability to express or exchange ideas by means of the spoken word and receive detailed information through oral communication. Substantial movements of the wrists, hands, and/or fingers, and close visual acuity to operate a computer is required.
Working Conditions:
Duties are primarily performed in a normal office environment. Out-of-town travel required 10-15% of the time.
Miscellaneous Requirements:
Must be able to work independently and within diverse groups of people.
Employees must remain alert and aware of their surroundings at all times and maintain the ability to respond to changing circumstances in a timely manner.
TESTING
Testing may be required.
EEO
City Utilities offers equal employment opportunities to individuals without regard to race, color, religion, sex, sexual orientation, gender identity, ancestry, national origin, disability, age, veteran status, genetic information or marital status. Learn more about CU and EEO.
$2.1k-2.6k weekly Auto-Apply 5d ago
Regional Manager
Cambio Property Management
Operations director job in Springfield, MO
About Cambio: Cambio Communities was established in 2020 by a team of seasoned professionals in the manufactured housing industry, united by a shared vision to transform how communities are managed and how residents are valued.
At Cambio Communities, our people are at the heart of everything we do. We're dedicated to empowering our team with fulfilling careers, meaningful growth opportunities, and the chance to make a real difference in the lives of our residents through providing exceptional service and fostering thriving, connected communities.
We're a people first organization and here's how you'd fit in at Cambio: At Cambio Communities, our Core Values define who we are and how we operate. Represented by the acronym EPIC - Empowerment, Passion, Integrity, and Collaboration - these principals guide our commitment to creating exceptional
(or EPIC)
experiences for our residents, our team members and our communities. Position Summary The Regional Manager is responsible for the overall operations of multiple manufactured home communities in their assigned portfolio of communities - this region will be for properties in IL, IA, and MO at this time. Regional alignments occur from time to time due to the growth of the company and property acquisition. These areas include financial performance, community management, leasing and rent collection, managing employees, maintenance and make ready of manufactured homes and community appearance, managing expenses, inventory management of community owned homes in all communities, meeting community budgets, following and enforcing company policy, and being
EPIC.
Duties and Responsibilities
What you will do:
The qualified individual will work as an integral part of the operations team to perform the following essential job functions:
Directs operations at the individual communities in the region to ensure they meet the established operational and financial performance goals by inspecting properties, reviewing financial, market, and operational reports, managing community operations and developing and implementing appropriate action plans to achieve results.
Directs project and property management activities within guidelines and directives set by Senior Management
Provides timely reporting and on-going communication about the performance of the properties including sales initiatives, and responds to leaderships, questions, issues, and requests.
Drives a culture of sales to meet monthly, quarterly, and annual sales targets.
Through leading their team and following company policy, state/ local requirements, and best practices is responsible for oversite and performance of community rent collections.
Reviews, analyzes, and interprets market data to identify emerging trends that may impact the performance of the portfolio, and works with the community managers and others to develop and implement market plans that drive occupancy and revenue growth.
Ensures that the appearance and physical aspects of the properties meet the business established standards through routine site and safety inspections and communicates concerns and requests for capital as needed to provide for the physical upkeep of each property in the portfolio.
Work with Senior Management, Human Resources, Corporate Administration, Inventory, and Accounting teams to promote timely, accurate and team-oriented interactions and task accomplishment and documentation.
Oversees the appropriate and adequate staffing at each community and train, coach and engage staff with corporate policies, procedures, and values, ensuring employee and contractor/vendor behavior aligns to Cambio core values.
Develop and manage the annual budget(s) for the properties comprising the assigned portfolio and oversees attainment of budgeted goals by analyzing and evaluating financial statements, reconciling monthly statements against approved budget, and working with the senior management and accounting to address and resolve gaps in the financial performance of the portfolio.
Manage the amount of rent charged on lots within the community according to the Budget.
Monitor, maximize and report the Occupancy Rates of each assigned property, occupancy rate and rental rate for Community Owned Homes.
Monitor, MINIMIZE, and report on delinquent resident monthly payments and report on expense related to non-sewer/water utilities in the communities.
Oversee the inventory homes in need of rehabilitation in a timely and cost-efficient manner.
Monitor, review, and manage all expenses related to assigned communities. Work with Community Manager and Construction Manager to finalize bids and ensure maintenance projects at communities are handled in a cost-effective manner.
Responsible for the oversight of compliance to fair housing requirements.
Travel on a regular basis to assigned properties to provide oversight, feedback, and corrective measures to on-site property staff and contractor/vendors as well as monitor and maintain the properties themselves.
Be aware, comply with, educate, and hold property staff accountable to complying with local, state, and federal regulations and laws including health and safety.
Other duties and projects as assigned
Qualifications
What you should have:
Bachelor's degree from a four-year college or university is preferred.
Five + years of property management experience as a Regional, Community, or Property Manager.
A passion for delivering a best-in-class marketing, sales, and leasing experience.
Computer skills desired: Microsoft Office Suite and Property Management Software.
Strong management and operational skills including customer service; public relations; performance management.
Excellent communication skills including writing and verbal.
Excellent computer literacy in MS Office suite of products and software applications including Yardi, Rent Manager, Back Office, and Manage America.
Must maintain a valid driver license and clean driving record.
A growth mindset; always testing and learning.
Compensation
What we have to offer:
We know that happy people are productive and perform. If we take good care of our team, everything else will fall in place. That's why we offer competitive pay that is commensurate with the market and relevant experience, along with an excellent benefits package including Medical, Dental, Vision, Life, Disability, FSA and 401(K). Certain positions with sales and leasing responsibilities are provided with a commission plan or an override program. Supervisory Responsibilities
Directly supervises on-site employees.
Carries out supervisory responsibilities in accordance with the Cambio's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Physical Demands and Work Environment
Frequently required to stand, walk, sit, bend, and reach.
Occasional exposure to outside weather conditions.
While performing the duties of this job, the noise level in the work environment is usually quiet to moderate.
The employee must occasionally lift and /or move more than 20 pounds.
Equal Opportunity Employer At Cambio, we don't just accept difference - we celebrate it! We are committed to creating an inclusive environment for all employees and seek to support the diverse cultures, perspectives, skills, and experiences of our staff. Cambio is an equal opportunity employer where hiring is based solely on a person's merit and qualifications directly related to professional competence. Cambio does not discriminate against any applicant or employee based on their race, creed, color, religion, gender, gender identity/expression, sexual orientation, national origin, disability, age, genetic information, veteran status, marital status, medical condition, or any other non-merit factor protected by law.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
#LiveCambio #PropertyManagement #MH #JobOpenings #NowHiring #EmploymentOpportunities #CambioCommunities
Unsolicited resumes from third party agencies will not be accepted.
$65k-104k yearly est. 2d ago
Managing Director, System Operations
Associated Electric Cooperative 4.3
Operations director job in Springfield, MO
At Associated Electric Cooperative, we're committed to providing reliable energy to the communities we serve with passion and precision. We're a tight-knit team dedicated to keeping the lights on and the energy flowing smoothly across our expansive network!
From technical to operational to professional disciplines, our team brings a wide variety of skills, talents, and expertise to the table. We believe in both dedicating ourselves to excellence and investing in your growth.
As Managing Director, System Operations, you will lead the team that manages the power flow safely, reliably, and efficiently across the Associated transmission system and region. Your leadership will guide system control operations, ensure compliance with NERC standards, ensure strong member-owner relationships and maintain Associated Electric Cooperative's role as a Balancing Authority, Transmission Operator, and Transmission Planner. This is a chance to shape the strategy behind real-time grid performance, develop forward-thinking operational talent, and drive innovation that supports the energy needs of Associated's member owners.
This opportunity may be filled at the Managing Director, Senior Manager, or Manager level - reflecting the selected candidate's experience, leadership depth, and strategic capability.
What You'll Do
Lead system operations strategy and execution for planning, real-time operations, compliance, and innovation.
Ensure full adherence to NERC standards and represent the cooperative in regional and national forums.
Drive budget ownership, capital planning, and performance metrics that align with enterprise goals.
Translate strategic vision into operational objectives and business plans for the control center.
Develop leaders and succession plans while mentoring operators, analysts, and managers.
Brief executives and the Board on risk, reliability, and strategic initiatives with clear, high-impact reporting.
What You'll Need
Bachelor's in engineering or related field, or equivalent experience.
10+ years in electric power system leadership with enterprise impact.
7+ years of full people leadership including hiring, development, and performance management.
Expertise in SCADA, EMS, contingency analysis, relaying, and compliance.
Proven success leading cross-functional teams and navigating complex industry regulations.
Preferred
Executive-level communication skills for engaging senior leaders and boards.
Strategic thinker skilled at long-range operational planning and continuous improvement.
Experience influencing policy in regional or national industry bodies.
Proven leadership within the electric cooperative system, with an understanding of the relationships among generation and transmission cooperatives, distribution cooperatives, and their member-owners, ideally including experience with Associated Electric Cooperative or its member systems.
What Associated provides:
We are committed to rewarding talent with top pay. Your efforts will be recognized with a total compensation package that reflects your experience and contributions.
Plan for your future with confidence! We offer a robust 401(k) program with a generous employer match to help you build the financial future you deserve.
We know how important work-life integration is. Recharge with PTO and enjoy paid holidays, ensuring you have time to unwind and pursue your passions outside of work.
Your health matters to us! Stay covered beginning on your first day of employment with our premier healthcare plan that includes medical, dental, and vision coverage for you and your family.
At Associated Electric Cooperative, all of our 700+ employees across MO/AR/OK territory play a crucial role in powering our mission! Whether you're an experienced professional or just starting your career, you'll find endless opportunities for career development here. Join us in an environment where your contribution is valued, and your career can thrive as we work together to keep the lights on!
Ready to Energize your career? Visit our website at ******************** to learn more about Associated and apply for a position.
Equal Opportunity Statement:
AECI is fully committed to the concept and practice of equal opportunity in all aspects of employment. Please reference the contact information below if you require assistance in filling out an application. Individuals with disabilities should request reasonable accommodations in accordance with the Americans with Disabilities Act prior to an appointment.
An equal opportunity employer and provider/disability/veteran.
$79k-114k yearly est. Auto-Apply 54d ago
Operations Support Manager
Woods Supermarket 4.1
Operations director job in Stockton, MO
Job Title: Operations Support Manager Description: To manage the front-end to achieve maximum sales and profit, and to ensure quick, efficient customer service, while minimizing labor costs. Reports To: Store Manager Woods Workplace Culture At Woods Supermarket, the teammates' role is more than just a job, it's an opportunity. Teammates gain life experience that goes far beyond just serving great products in a friendly and fun environment. Woods Supermarket is an opportunity for people of all ages and backgrounds. We are looking for hard-working, team-oriented, friendly, and honest people. Perks of being a Woods Supermarket Teammate include flexible hours, a teammate discount, and competitive pay & benefits! Successful Teammates will conduct themselves in a positive attitude and truthful character demonstrating D>E service and our Hospitality 4. Responsibilities:
To assist the Store Manager in total operations of the store. Will open/close and manage the total store as needed, typically 2 nights weekly.
To oversee the writing of the weekly schedule for the entire store. To monitor and react to the labor budget and needs each week on a daily basis.
OSM owns the customer service image that our customers have of the store. From the condition of the parking lot, condition of the cleanliness of the store to the service the customers receive throughout the store.
OSM is the compliance officer for the store when it comes to AML (Anti-money laundering) compliance. The OSM must make sure the store is following all of the guidelines with money order sales and check cashing.
OSM oversees the training of the front end employees to ensure that they have been properly trained.
To monitor front-end service and call for additional front-end help and/or open express lanes when necessary.
To be observant of security problems and develop methods of prevention (vendor receiving, employee theft, shoplifting).
To maintain a regular cleaning and housekeeping program for the front-end area.
To ensure that store opening and closing accounting procedures are followed.
To ensure that:
Front-end personnel are aware of new produce items, policies, procedures, rules, etc.
Pricing coordinator is notified of all not-in-files and price discrepancies
Change drawers are always locked and replenished when needed.
To prevent loss of money and merchandise by insuring that cashiers remove b items from the bottom of the cart, handle products carefully and complete price checks on not-on-file items. To correctly identify produce, accurately count money, and use store procedures for the acceptance of coupons, EBT, credit/debit cards, charge sales and checks.
To monitor cashier:
Accuracy, speed and productivity
Over & shorts
Courtesy and friendliness
Adherence to dress code
To assure the safety of self, customers and co-workers by understanding and practicing store safety rules and notifying a store manager of any potential hazard immediately.
To perform miscellaneous tasks assigned by the store manager, substituting for absent workers and performing any additional tasks necessary to provide products and services to customers during peak periods of business.
Oversee DSD operations, store pricing, and central operations
Manage employee transfers, both store to store and department to department
Monitor and manage weekly receiving reports
Understand receiving operations and be able to receive product
Work Environment:
Inside work with extreme variations in temperature, dust, humidity from entrance/door.
Qualifications: Required:
Able to give/receive complex verbal instructions/descriptions to/from supervisors/co-workers/employees concerning store/department policy/procedures and use of equipment.
A stable work and educational history.
Basic mathematical ability (add, subtract, multiply, divide). Able to count and verify customer change, checks, WIC, size/count, and coupons.
Able to bag customer purchases so that products will stack without damage (spatial relationship).
The ability to read and write English; able to perceive instructions, merchandise labels, warehouse order codes, numbers, reports, printed paper and forms.
Make judgments concerning employee scheduling, order of product/supplies, hiring/supervision of employees, merchandising plans, operational policies and procedures and the sales/promotion of merchandise.
Good interpersonal communications.
Open Availability
Moderate computer skills and the ability to manage technology on a screened device
Preferred:
High school diploma or equivalent.
Prior front end experience.
Physical Demands All teammates may be regularly required to perform the following motions:
Sit
Stand
Stoop
Squat
Bend
Reach
Push
Pull
Grip
Twist
Lift
Climb
Carry
Walk
Kneel
Every position title at Woods Supermarket has a physical requirement classification. The teammate must be able to perform the above motions “frequently” and “occasionally” under the strength level highlighted on the positions /physical capacity release form. Teammates performing in these roles are required to meet the minimum physical capacity so that they may safely perform their job duties with or without reasonable accommodation.
Classification
Occasionally
Frequently
Sedentary
*-10lbs
*
Light
*-20lbs
*-10lbs
Medium
20lbs-50lbs
10lbs-25lbs
Heavy
50lbs-100lbs
25lbs-50lbs
Very Heavy
100lbs+
50lbs+
* = Negligible Weight
Teammates age 18 and older may be required to safely handle and operate the following:
Case cutter
Utility knife
Forklift (with proper certification)
Pallet jack
Compact Baler
Teammates age 18 and older who work in food prep areas may be required to safely handle and operate the following:
Slicer
Oven
Fryer
Knives
Mixers
Safety:
The teammate will not use drugs or alcohol on the job.
The teammate will not create a direct threat to the health and safety of others on the job.
Woods Supermarket is committed to equal opportunity for all teammates and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon Woods Supermarket's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.
I have read the Job Description and am able to perform the job responsibilities and tasks of the job as described: _______________________________ __________________________ Signature Date
$26k-35k yearly est. 19d ago
Manager, Field Operations (54776)
Diamond Baseball Holdings
Operations director job in Springfield, MO
Springfield Cardinals
2025 Texas League Champions under the ownership of Diamond Baseball Holdings, Double AA affiliate of the St. Louis Cardinals.
Springfield Cardinals are actively seeking a Manager Field Operations, to join their highly dynamic Operations Team. We believe that Operations are a vital part of our teams' performance, and our operations department play a critical role in that success. We are looking for someone who is interested in growing within the sports industry and curious to learn the inner workings of our business at every level. Hammons Field is home to Missouri State Baseball, Springfield Cardinals Baseball, along with other Special Events throughout the year.
Essential Duties and Responsibilities
Represent the organization with the utmost professionalism in the community
Work with Director of Field and Stadium Operations daily to manage all field prep, including but not limited to turf management, fertilization, disease control, mound and plate maintenance, bullpen maintenance and Infield Skin management.
Work with Director of Field and Stadium Operations to develop and execute a plan for maintaining outside stadium grounds. This includes mowing, fertilizing, pruning and weed control of landscape beds as well as turf areas.
Work with the Director of Field and Stadium Operations to manage the Field Crew during MSU and Springfield Cardinals games. This includes scheduling and communicating with Field Crew staff involving field prep, in game duties and post-game field work.
Step in as needed to communicate weather and field conditions with Front Office staff, Managers and Umpires.
Work with the Director of Field and Stadium Operations with Special Events as needed.
Work with Stadium Operations staff on off-season projects.
Other duties as assigned.
Qualifications
Qualifications
Bachelor's Degree or equivalent work experience
Strong desire to learn about our business and grow your professional career
Ability to work with hard deadline with attention to detail
Possess a positive attitude
Maintain a flexible work schedule
Communicates effectively in person, on the phone and through Microsoft systems
$36k-63k yearly est. 17d ago
Manager, Regional Operations - Springfield, MO MO
Ucmg
Operations director job in Springfield, MO
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Responsible for all operations, including P&L responsibility, for assigned Urgent Care Center(s) in a region including staffing, financial, clinical and administrative performance and project management to achieve maximum performance and expense control. Establishes work procedures and standards to improve center operation efficiencies and effectiveness and provide recommendations for strategic planning for center operations budgeting, revenue planning, and volume for assigned centers. Works directly with leadership, providers, clinic team members, corporate resources and partners to achieve high quality care, exceptional service and financial goals.
At GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities.
JOB REQUIREMENTS:
Education
High School Diploma or Equivalent
Bachelor's Degree in a related discipline preferred
Work Experience
3+ years of operations management experience required.
4+ years of management experience in a medical or healthcare environment preferred
2+ years experience managing multiple sites preferred.
Required Licenses/Certifications
Valid State Driver's License
Must pass MVR background check
Valid State Driver's License
Must pass MVR background check
Additional Knowledge, Skills and Abilities Required
• Ability to bring the GoHealth vision and mission to life and show team members how their work connects to them.
• The ability to set goals and communicate a plan of action.
• The skill to empower team members to deliver results.
• Possessing bias towards action while managing risk.
• The ability to accomplish a task with concern for all the areas involved.
• The ability to communicate information through written and verbal means.
• The ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• The ability to provide customer service to patients and other customers.
• The ability to cope with and adapt to uncertainty, deal with risk, and exercise good judgment based on available information.
• The ability to effectively plan and delegate the work of others.
• Knowledge of health care compliance policies, practices and systems. This includes the ability to apply this knowledge to general work situations.
Core Competencies:
Collaboration: Takes ownership for collectively establishing productive partnerships and relationships and seek to gain joint understanding of priorities and objectives so that the greater good of the organization and those we serve is always at the forefront.
Innovation: Consistently uses good judgment, applying creativity to overcome obstacles and increasing effectiveness and efficiency though process and other forms of innovation.
Diversity and Inclusion: Fosters diversity and inclusion, to be able to better understand team members, our customers and partners. Engages the strengths and talents of each GoHealth team member, creating an environment of involvement, respect and connection where the richness of ideas, backgrounds and perspectives are harnessed.
Integrity: Models and practices the highest ethical and professional standards; demonstrates pride and personal interest in our patients, partners and fellow team members, deeply engaging in the business. Makes decisions, with a focus on doing the right thing; treats team members, our customers, partners and vendors with dignity, consideration, open-mindedness and respect.
Accountability: Always shows initiative, demonstrates a bias to action and gets things done. Actively accepts responsibility for diverse roles, obligations and actions that positively influence patient and customer outcomes, our partnerships and the healthcare needs of our communities.
ESSENTIAL FUNCTIONS:
*The position will req the leader to be in centers 4 days per week.*
• Responsible for P&L of assigned centers within a region including appropriate staffing levels for Medical Assistants, Radiology Technologists, and other center operations staff; includes, but not limited to oversight and primary responsibility for the staffing model and scheduling,
• Ensure proper development of talent pipeline, in collaboration with talent acquisition, to interview and strategically hire new team members to increase quality of hire and provide appropriate staffing options for each assigned center.
• Responsible for team management activities, including but not limited to staffing, training, performance evaluations, tracking and approving timecards and time-off request, etc.
• Responsible for achieving and exceeding budget targets for each assigned center and region by managing and reducing operational expenses, achieving maximum staff productivity and monitoring team member overtime goals.
• Maintain strict confidentiality for EMR, medical records and other patient and team member data, as required per compliance and regulatory rules and expectations.
• Ensures payroll is processed accurately and timely and ensure scheduling is accurate for the assigned market area.
• Responsible for revenue and volume targets for each assigned center and region and to establish a positive community presence
• Work in partnership with the Marketing team to maximize marketing effort/spend and increase visibility and a positive community presence for the centers.
• Build and maintain visibility in the community; identify outreach possibilities and partner with the Marketing and Business Development teams to drive volume and establish a positive community profile for the centers in the market and identify local business opportunities that will support the referral base.
• Oversee site maintenance and ensure the centers have access to the appropriate resources; manage vendor/supplier relationships and may be required to review and approve supply orders as needed.
• Prioritize work activities and develop guidelines and implement center operation policies and procedures.
• Manages performance across all designated centers and region report out bi-monthly KPI meetings with market leadership, and direct with Team Leaders, clinical leadership on metric improvement.
• Ensure high quality patient care is provided; follow up with patients escalated customer service regarding quality-of-care concerns.
• Responsible for building an effective team of Team Leaders within the market; responsible for coaching and supporting Team Leaders, including identifying strengths and areas for development, and fostering a nurturing environment that strengthens the GoHealth Urgent Care culture
• Enhances market operations by supporting all cross-market initiatives; provide guidance and best practices, ensure timelines are met, and develop and implement cross market processes and procedures.
• Collaborate with other markets to collect information, share best practices across markets, develop training plans, and capture data to track and monitor progress.
• Responsible for managing market-wide initiatives, including project management and outcome assessment.
Other duties as assigned.
Set up email alerts as new job postings become available that meet your interest!
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
$42k-58k yearly est. Auto-Apply 56d ago
Experienced QSR Manager- Springfield, MO Area
KMO Burger
Operations director job in Springfield, MO
Whataburger is seeking a highly motivated and experienced Manager to join our team. The ideal candidate will embody Whataburger's core values and have advanced knowledge in the Quick Service Restaurant (QSR) field, with proven leadership skills such as development of personnel and sustaining balance in profitability.
Responsibilities
- Help lead the successful running of a Whataburger restaurant, ensuring all operations are executed according to company standards and policies.
- Recruit, hire, train, and develop a high-performing team of employees.
- Provide leadership and direction to all team members, fostering a positive and inclusive work environment.
- Help manage food and labor costs, implementing strategies to maximize profitability.
- Ensure compliance with all health, safety, and sanitation regulations.
- Help oversee inventory management and ordering, ensuring adequate supplies are maintained.
- Implement marketing and promotional strategies to drive sales and increase brand awareness.
- Collaborate with senior leadership to develop and implement operational plans and strategies.
Requirements
Qualifications
- Minimum of 2 years of experience in a management role in the QSR industry.
- Proven track record of successful restaurant operations.
- Strong leadership and interpersonal skills, with the ability to motivate and inspire a team.
- Excellent communication and organizational skills.
- Advanced knowledge of restaurant operations, including personnel management, food costs, and inventory management.
- Ability to work in a fast-paced environment and handle multiple priorities simultaneously.
- Must embody Whataburger's core values of Pride, Love, and Care.
Benefits
- Competitive salary and bonus potential
- Health, dental, and vision insurance
- 401(k) retirement plan
- Paid time off
- Career development opportunities within a growing Whataburger franchise company
If you are a dynamic leader with a passion for excellence and a commitment to delivering exceptional customer service, we want to hear from you! Apply now to join KMO Burger, a Whataburger Franchise team and be a part of our growth!
$51k-76k yearly est. 60d+ ago
Skilled Operator 2nd Shift - Springfield, MO
Kerry Ingredients and Flavours
Operations director job in Springfield, MO
Requisition ID 62851 Position Type (US) Full Time Workplace Arrangement #LI-Onsite About Kerry Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.
About the role
Our Springfield, MO location is part of our Foundational Technologies Division. We feel good about our products that make our food taste better. Our employees care - about their community, their team and the results we create every day. If you are looking for a manufacturing facility where you can build a career and have fun while you do it, we might be the team for you!
2829 S. Scenic Ave., Springfield, MO 65807
Hourly Rate 23.00/hr.
Shift/Working Hours 145 pm - 945 pm - 2nd shift
Will train on day shift (600 am to 200 pm) for approximately 2 months then transition to 2nd shift.
Essential Duties
Work in shipping/warehouse, processing, or packaging department making and shipping vinegar products.
Key responsibilities
* Work in a food plant. Adhere to Good Manufacturing Process (GMP) standards. Attention to detail in all aspects of the job.
* Processing of vinegar to make finished products. This includes loading raw materials, monitoring production, sampling, and transferring finished product.
* Package finished goods into trucks, totes, drums, or pails. Put finished goods in warehouse.
* Load finished goods onto trucks.
* Perform quality checks as required.
* Use a computer to manage operation of the equipment and enter data.
* Housekeeping of entire plant
* Cross trained across multiple areas
* All other tasks as assigned
Qualifications and skills
* Ability to work independently
* Ability to organize work to maximize output of shipments
* Ability to give complete attention to detailed work
* High School Diploma or equivalent
* Two to three years working in a manufacturing environment preferred
* Ability to use customized company computer programs
* Familiarity with Microsoft office products
Compensation Data
The pay rate for this position is 23.00 per hour. Kerry offers a competitive benefits package, including medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, Employee Share Plan, Life, disability, and accident insurance. This job posting is anticipated to expire on 5/2026.
Kerry is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age disability, protected veteran status or other characteristics protected by law. Kerry will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen. Additional information can be found at Know Your Rights Workplace Discrimination is Illegal (dol.gov).
Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a "starter kit," investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name.
Recruiter
Posting Type DNI
$28k-39k yearly est. 12d ago
Operations Manager
Avertest
Operations director job in Springfield, MO
The Operations Manager is responsible for overseeing service delivery, performance, and execution across assigned Patient Care Centers (PCCs). This role focuses on internal operations: ensuring compliance with protocols, resolving field-level issues, supporting site staff, and executing service commitments based on customer tier level. The role was created to streamline field execution and improve operational consistency across the organization.
Position in the Org Structure:
* Reports to the Regional Manager
* Works closely with Account Managers, Customer Service, and Internal departments (Training, IT, and other support teams)
Key Responsibilities:
* Patient Care Center Oversight & Performance
* Monitor daily operations to ensure testing is completed accurately and on time
* Support site scheduling, staffing, inventory management, and process adherence
* Conduct regular check-ins with PCCs to reinforce expectations and ensure SOP compliance
* Monitor testing volume trends across assigned PCCs to ensure staffing and scheduling align with demand
* Notify upper management of significant increases or decreases in volume that may impact staffing, logistics, or service levels
* Conduct training or retraining as needed
* Conduct performance reviews for assigned staff
* Issue Resolution & Escalations
* Troubleshoot site-level problems such as missed pickups, supply shortages, or equipment failures
* Act as the first escalation point for PCCs when they encounter operational barriers
* Partner with Customer Service when field issues impact ticket resolution or service delays
* Execution of Tiered Service Model
* Prioritize workload and responsiveness based on customer tier (e.g., Tier 1 co-located sites vs. Tier 3 virtual sites)
* Ensure Tier 1 accounts receive high-touch, proactive support and daily review
* Maintain baseline service quality and timely response for all customers, regardless of tier
* Operational Consistency & Compliance
* Ensure sites are operating in line with internal protocols, safety standards, and chain of custody requirements
* Identify trends or repeated failures and implement corrective actions
* Provide coaching and support to improve PCC performance and operational reliability
* Conduct or oversee monthly audits for each location
* Systems & Documentation
* Utilize CRM, Freshdesk, and other tools to manage workflows, track resolution times, and document site needs
* Maintain visibility into ticket volumes and coordinate internal follow-ups to reduce backlog
* Capture process gaps and recommend updates to SOPs or tools based on field activity
* Collaboration Across Support Teams
* Work closely with Training, Logistics, Compliance, and other departments to ensure cohesive service delivery
* Communicate clearly across functions when PCC needs impact broader operations
* Provide feedback loops to internal teams based on site-level performance trends
Travel Requirement
* This is a field-based office role; not remote
* Requires at least 75% travel to assigned locations, including weekly visits to assigned PCCs and co-located locations.
* Responsibilities include conducting audits, providing on-site operational support, coaching site staff, and resolving issues in person
$42k-71k yearly est. 19d ago
Area Manager
HRM Services 3.8
Operations director job in Springfield, MO
The Area Manager position is a vital leadership role that oversees the operations for multiple properties within a specific district or area. Area Managers are responsible for the overall performance of each assigned property, including site staff, resolving tenant concerns, policy compliance, maintaining the facilities, and financial analysis to ensure positive growth and stability.
This position requires a strong knowledge of various regulatory agency regulations (LIHTC, Rural Development, and/or HUD) along with proven professional experience in all aspects of property management.
Duties to included, but are not limited to:
Conducts site visits to asses operations and oversee staff
Travel to all properties throughout region or area
Help mitigate tenant issues, working with Policies staff.
Responsible for property compliance with all regulatory and legislative requirements
Establish and maintain relationships with financial entities, partners and regulatory agencies, vendors, and community partners.
Required to attend weekly virtual meetings as assigned by Executive Team
Regular financial and performance analysis of assigned projects, resulting in staff improvement plan implementation and scheduled reporting to Executive Leadership.
*This Position Will Require Travel - Mileage And Per Diem Paid*
We are seeking a key member to our team that understands the importance of attendance, time management, self-directing, organization, and can handle multiple tasks simultaneously.
Job Type: Full-Time, Monday - Friday, Nights/Weekends on Emergency
Salary: $55,000 to $70,000 per year, Depends On Experience
Work Location: Hybrid of Home Office, On-site, and On The Road
Benefits:
401k
Dental Insurance
Flexible spending account
Health Insurance
Health savings account
Life Insurance
PTO
Vision
Qualified Phone Discount
Experience Level:
Property Management - Minimum 3 years
Affordable Housing Management - Minimum of 3 years
Staff Management - Minimum of 1 year
Financial Analysis - Minimum 1 year
Education:
High School or Equivalent
Preferred
License/Certification:
Drivers License Required
$55k-70k yearly Auto-Apply 60d+ ago
Custodial Area Manager
Atkins Building Services & Products, Inc.
Operations director job in Springfield, MO
Job Description
Area manager duties include, but are not limited to:
- Actively managing staff; this includes managing hours, approving time off/sick time, discussions/terminations, etc
- Checking budgets, hours, and payroll for their buildings and employees
- Keep up regular communication with staff on building needs (supplies, staffing, etc)
- Perform routine inspections on buildings, staff performance reviews, and peer reviews on fellow managers
- Attend weekly operations meetings, discussing current needs, goals for the group, and other routine events
- Picking up and delivering supplies as needed, or directing a utility to do so
- Distributing the workload among staff and utilities, or sharing extra staff when possible
- Train new hires/ re-train as needed
- Covering or cleaning buildings as needed
Additional Requirements:
Area managers are regularly in contact with clients and must present themselves in a professional manner. Atkins logo apparel, including polos, are expected to be worn when on shift. We expect all area managers to be professional in their communication, as well as friendly and prompt.
As area managers oversee multiple locations, they are required to possess their own means of transportation.
- Vetting process: background check, drug screen and vaccination updates required
Shift: 5:00pm-1:30am
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance
Physical Setting:
Clinic
Long term care
Office
Rehabilitation center
Warehouse
Schedule:
10 hour shift
8 hour shift
Monday to Friday
Night shift
Weekends as needed
Ability to Relocate:
Bentonville, AR: Relocate after starting work (Preferred)
#z
$19 hourly 6d ago
Baseball Operations Manager - Ballparks of America/Sho-Me
Sports Facilities Company
Operations director job in Branson, MO
OPERATIONS MANAGER - Ballparks of America/Sho-Me Sports Facilities Management, LLC DEPARTMENT: OPERATIONS REPORTS TO: GENERAL MANAGER STATUS: FULL-TIME (EXEMPT) ABOUT THE COMPANY Ballparks of America and Sho-Me Baseball delivers the ultimate tournament experience for players, families, and coaches for Branson West, MO. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.
Ballparks of America and Sho-Me are managed facilities by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.
SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.
POSITION SUMMARY
The OperationsDirector will be responsible for the overall management of events at the complex. This position provides direction, training and development opportunities to front-line managers and part-time staff during events. The Director will work closely with outside event owners, other leaders and the Finance Manager in order to successfully accomplish these responsibilities.
PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
* Oversees front line managers/supervisors to ensure compliance with SFM policies and additional applicable laws
* Participates in planning/strategic meetings
* Oversees effective communications with event owners pre and post event
* Oversees the administration and high level of detail required in the organization of events
* Assists with labor law compliance and adherence
* To be on-site at events and take responsibility for the various aspects of managing personnel and production
* Negotiates and produces contracts for relevant vendors building a good working relationship
* Builds an overall understanding of the events in the company portfolio, their operational aims and their revenue streams
* Closes liaison and communication with other departments within the events team including marketing and sales
* Ensures all health & safety, quality control, expense management, security, procedures, and, facility maintenance
* Oversees proper cash handling procedures
* Assists sports and tournament manager with proper communication with the venues from contracts and dates to all onsite logistics
* Lead cross-functional teams
* Ensures events comply with safety regulations
* Hires, trains, and educates staff on proper event and safety procedures
* Creates and monitors leadership team schedule
* Develops and manages budgets and exercises control in expense management and facility maintenance
* Analyze event performance and prepare metrics presentation
* Promotes company culture and expectations to staff
* Ensures staff is adequately prepared for the event
* Works with General Manager and Finance Manager to develop KPI reports
* Contributes to Facility Business Plan and execution
* Gives final operational approval for event set-up
* Oversees proper reporting of inventory
* Serves as MOD on nights and weekends
* All additional tasks assigned by management
MINIMUM QUALIFICATIONS:
* Bachelor's degree in management, sports management, business or related field with 3-5 years of experience in a leadership role in operational management and/or event management
* Food service and food service management experience preferred
* Must have excellent interpersonal, project management and problem-solving skills
* Must be a team player
* Must have excellent verbal and written communication skills
* Must have excellent computer skills, including Word, Excel, PowerPoint, etc.
* Must be able to work flexible schedules including weekends, nights, and holidays
* Must be willing to obtain CPR certifications
* Well organized, efficient, flexible, and able to meet deadlines
* Able to cope with many tasks at once and work to tight schedules
WORKING CONDITIONS AND PHYSICAL DEMANDS:
* Must be able to lift 50 pounds waist high
* May be required to sit or stand for extended periods of time in various conditions
* Limited travel may be required
* Weekends, nights and holidays required
$41k-70k yearly est. 25d ago
Operations Manager
The Track Branson OpCo LLC
Operations director job in Branson, MO
Job Description
Operations Manager Type - FT Hourly
Five Star Parks & Attractions is the largest privately owned operator of family entertainment centers in the United States, with 28 high-energy destinations across 13 states. Headquartered in Dallas, Texas, the company has grown rapidly from just three locations in 2019 to a national portfolio of award-winning venues, including Scene75, The Track Family Fun Parks, Malibu Jack's, Fun Land, Celebration Station, Craig's Cruisers, and more. Recognized on the 2024 Inc. 5000 list at No. 299 for 1,408 percent three-year growth, Five Star Parks continues to lead the way in innovation, guest experience, and operational excellence in the amusement and hospitality sector.
Our venues fuse go-karts, arcades, bowling, VR, thrill rides, and immersive dining into vibrant, high-impact environments that inspire all generations to play, connect, and create unforgettable memories. We are rooted in a company-wide promise of being Safe, Clean, and Fun-demonstrating our uncompromising commitment to guest and team-member well-being, pride in welcoming and immaculate facilities, and a playful, edgy spirit that sets us apart. Internally, we foster a culture of integrity, accountability, inclusiveness, and performance, empowering team members to think boldly, own outcomes, and deliver Five Star moments every day. With the scale of a national platform and the heart of a local host, Five Star Parks is a dynamic workplace where operational excellence, innovation, and fun converge-every day is an opportunity to elevate play.
Job Summary:
We are seeking a dynamic Operations Manager to lead a team of talented attraction operators, technicians, and customer service employees. This role is integral to maintaining a fun, efficient, and safe working environment, contributing to our vision of creating a top-tier entertainment experience for families of all ages. We are looking for an individual with excellent communication skills, strong time management, and a passion for delivering exceptional customer service.
Accountabilities:
Supervise a diverse team of 15-50+ employees, ensuring efficient daily operations.
Maintain accurate records of employee attendance on a daily basis.
Conduct periodic checks on attraction operators, ensuring accurate and safe operation of attractions.
Train and communicate with Shift Lead and Front Desk Lead positions on a daily basis.
Principle Duties and Responsibilities:
Proficiently operate all attractions and maintain day-to-day notes on staff performance.
Keep employees informed on culture, standards, and updates such as sales specials or new job opportunities.
Communicate daily with team members, fostering a strong teamwork ethic and attitude.
Maintain a safety-focused attitude at all times.
May be required to oversee specific roles such as scheduling, redemption, cleaning supplies, etc.
Be on call for special projects or holidays.
Skills/Competencies Required:
Strong teamwork ethic and attitude.
Attention to detail.
Passion for the work and commitment to delivering exceptional customer service.
Time management and a sense of urgency.
Leadership skills.
Education, Qualifications, and Experience:
Must be at least 21 years of age.
Must have a high school diploma or GED; or equivalent combination of relevant education and experience.
Must have at least one year of management or supervisory experience.
Experience in Restaurant/Food & Beverage Management is required.
Must be able to work weekends and holidays.
Must be able to work up to 45 hours per week, available every weekend.
Able to stand for long periods of time.
Able to lift 39lbs unaided.
Valid driver's license required.
Authorized to work in the United States.
Five Star Park & Attractions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.
We actively promote diversity and inclusion within our workplace and encourage candidates of all backgrounds to apply.
Five Star Parks & Attractions participates in the E-Verify program.
APPLY NOW!
$41k-70k yearly est. 6d ago
Baseball Operations Manager - Ballparks of America/Sho-Me
The Sports Facilities Companies
Operations director job in Branson, MO
OPERATIONS MANAGER - Ballparks of America/Sho-Me
Sports Facilities Management, LLC
DEPARTMENT: OPERATIONS
REPORTS TO: GENERAL MANAGER
STATUS: FULL-TIME (EXEMPT)
ABOUT THE COMPANY
Ballparks of America and Sho-Me Baseball delivers the ultimate tournament experience for players, families, and coaches for Branson West, MO. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.
Ballparks of America and Sho-Me are managed facilities by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.
SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.
POSITION SUMMARY
The OperationsDirector will be responsible for the overall management of events at the complex. This position provides direction, training and development opportunities to front-line managers and part-time staff during events. The Director will work closely with outside event owners, other leaders and the Finance Manager in order to successfully accomplish these responsibilities.
PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
Oversees front line managers/supervisors to ensure compliance with SFM policies and additional applicable laws
Participates in planning/strategic meetings
Oversees effective communications with event owners pre and post event
Oversees the administration and high level of detail required in the organization of events
Assists with labor law compliance and adherence
To be on-site at events and take responsibility for the various aspects of managing personnel and production
Negotiates and produces contracts for relevant vendors building a good working relationship
Builds an overall understanding of the events in the company portfolio, their operational aims and their revenue streams
Closes liaison and communication with other departments within the events team including marketing and sales
Ensures all health & safety, quality control, expense management, security, procedures, and, facility maintenance
Oversees proper cash handling procedures
Assists sports and tournament manager with proper communication with the venues from contracts and dates to all onsite logistics
Lead cross-functional teams
Ensures events comply with safety regulations
Hires, trains, and educates staff on proper event and safety procedures
Creates and monitors leadership team schedule
Develops and manages budgets and exercises control in expense management and facility maintenance
Analyze event performance and prepare metrics presentation
Promotes company culture and expectations to staff
Ensures staff is adequately prepared for the event
Works with General Manager and Finance Manager to develop KPI reports
Contributes to Facility Business Plan and execution
Gives final operational approval for event set-up
Oversees proper reporting of inventory
Serves as MOD on nights and weekends
All additional tasks assigned by management
MINIMUM QUALIFICATIONS:
Bachelor's degree in management, sports management, business or related field with 3-5 years of experience in a leadership role in operational management and/or event management
Food service and food service management experience preferred
Must have excellent interpersonal, project management and problem-solving skills
Must be a team player
Must have excellent verbal and written communication skills
Must have excellent computer skills, including Word, Excel, PowerPoint, etc.
Must be able to work flexible schedules including weekends, nights, and holidays
Must be willing to obtain CPR certifications
Well organized, efficient, flexible, and able to meet deadlines
Able to cope with many tasks at once and work to tight schedules
WORKING CONDITIONS AND PHYSICAL DEMANDS:
Must be able to lift 50 pounds waist high
May be required to sit or stand for extended periods of time in various conditions
Limited travel may be required
Weekends, nights and holidays required
$41k-70k yearly est. 24d ago
Assistant Operations Manager - Branson Convention Center
Asmglobal
Operations director job in Branson, MO
The Assistant Operations Manager assists the Operations Manager in the overall management, planning, coordination, and execution of the Branson Convention Center's operational activities. This position provides direct leadership and oversight of the public space and conversion crew teams to ensure that all public and private spaces are cleaned, set up, refreshed, and struck as scheduled, and facility processes are conducted safely, efficiently, and in alignment with Legends Global standards and client expectations.
Responsibilities
Oversee and participate in daily facility operations, including but not limited to event setups, conversions, and custodial functions, ensuring compliance with task prioritization lists, event orders, timelines, and facility standards.
Supervise and participate in all large-scale or complex conversions as required by the Operations Manager.
Maintain quality assurance standards through regular facility inspections and operational checklists.
Support the Operations Manager in developing and enforcing policies and standard operating procedures (SOPs).
Supervise Operations Supervisors, full-time, and part-time staff during event conversions and custodial shifts.
Participate in the training, evaluation, and development of staff to ensure consistent performance and readiness for advancement, as applicable.
Assist with scheduling, timekeeping, and attendance monitoring to ensure adequate coverage for all operational needs.
Serve as a key liaison both with internal departmental staff, as well as amongst other facility departments, to ensure consistent communication, staff oversight, and high-quality service delivery across all operational areas.
Promote a culture of safety, accountability, and teamwork among operations staff.
Ensure compliance with OSHA, ADA, and Missouri Fire Code regulations and Legends Global safety policies.
Oversee the proper handling and storage of hazardous materials and maintain required documentation (SDS, training records, permits).
Respond to facility and event emergencies, coordinating with internal teams and external agencies as necessary.
Foster effective communication and collaboration with internal departments, clients, and event promoters to ensure successful event execution.
Participate in pre-event meetings, walkthroughs, and post-event evaluations.
Build and maintain positive working relationships with 3rd party staff
Serve as Acting Operations Manager in their absence.
All other duties as assigned
Qualifications
High School diploma or G.E.D. required and a minimum of 1 years' experience performing building changeovers in an event facility with a demanding schedule.
Basic computer skills
Ability to prioritize and handle multiple projects simultaneously.
Maintain an effective working relationship with clients, employees, exhibitors, patrons, and others encountered in the course of employment.
Ability to work with limited supervision and supervise staff.
Professional presentation, appearance, and work ethic.
Knowledge of the operation, use, and care of equipment, material, methods, and practices used in facility operations.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to move around the facility; stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.
Must perform strenuous physical duties, including lifting, carrying, moving, and climbing with or without reasonable accommodations.
Must be able to lift 50 pounds.
Must be able to stand and work on your feet for 8-10 hours a day.
Must be able to stretch and reach.
Note
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, encouraging Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
$36k-54k yearly est. Auto-Apply 60d+ ago
Director of Academic Affairs Support Services
Drury University 3.9
Operations director job in Springfield, MO
Job Summary: Supports the Division of Academic Affairs by providing management and oversight of various processes pertaining to faculty, divisional staff administrative support, budget, and academics. Requires recurring contact with senior administrators and executives and public and private officials, a thorough knowledge of University policies, procedures, and operations, and an understanding of the University's role within the community.
Duties/Responsibilities:
This job description is not to be construed as an exhaustive statement of duties or responsibility requirements. Employees may be required to perform other job-related instructions as requested by the supervisor, subject to reasonable accommodation.
Oversees and manages operational and administrative details by planning and coordinating the implementation of policies, decisions, and coordinating the response to unit-wide reporting requirements affecting subordinate administrative unites, composing interpretive and/or directive correspondence.
Oversees and manages programs, projects, or other independent responsibilities relating to annual functions of academic affairs: promotion and tenure, sabbatical leaves, department chair evaluations, faculty governance (committee/divisional elections), faculty awards, growth plans, and departmental faculty evaluations. Implements policies and procedures related to these and other personnel actions that contribute to the instructional functions of the University.
Oversees faculty recruitment and hiring and reviews personnel action forms for compliance with University policy, process, and procedures as well as ensuring appropriate federal and state guidelines are adhered to. Monitors and responds to inquiries regarding the status of vacant faculty positions. Prepares contracts for all day school faculty, paying close attention to detail, and serving as liaison to Human Resources/Payroll.
Manages and oversees faculty information for the Catalog, Faculty Handbook, and other University publications (including maintenance of academic calendar). Serves as liaison between faculty and registrar for academic commencements/convocations. Administers faculty regalia ordering process.
Communicates with Drury GO advisors regarding students and supporting advisors on course concerns and substitutions. Communicates with Drury GO students as needed to resolve course and advising issues.
Manages and directs all academic divisions administrative staff and academic affairs office student workers. Provides training on departmental procedures and policies, supervises work activities, and evaluates work performance in conjunction with the immediate supervisor.
Remains competent and current through self-directed professional reading, developing professional contact with colleagues, attending professional development seminars, and attending training and/or courses.
Contributes to the overall success of the academic affairs division by performing all other essential duties and responsibilities as assigned, maintaining high levels of accuracy, a professional demeanor, appropriate levels of confidentiality, and providing excellent customer service. Contributes to the overall success of the University by performing other essential duties and responsibilities as assigned.
Serve as liaison to Human Resources, Deans/Chairs, and administrative staff. Coordinate trainings and professional development experiences for administrative staff.
Develops and manages the office's operational accounts by determining the proper method to purchase required products and services and maintaining financial records. Ensures the financial integrity of assigned departmental and project budgets and financial data by monitoring balances and expenditures, reviewing transactions, preparing reports as needed and preparing monthly reconciliations. Prepares check requires as necessary. Processes monthly credit card statements, including assisting EVP and Provost with electronic approval for the academic affairs division.
Required Skills/Abilities:
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. All job requirements listed indicate the minimum knowledge, skills, and/or ability deemed necessary to perform the job proficiently. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's degree in related field from four-year college or university and two years administrative experience in a college environment, or an equivalent combination of education and experience.
Competent in using Microsoft Office, Word, and Excel, and experience in using Jenzabar or a similar interactive data system.
Ability to read and interpret documents, concentrate, and attention to detail are necessary in order to accurately interpret information on processes, procedures, and budget information.
Ability to set goals, to prioritize and organize tasks and workload in order to complete assignments in a timely manner.
Ability to use broad knowledge of information about the University and its organizational characteristics, purpose, philosophies and to represent the University in a way that is congruent with the mission statement.
Ability to write routine reports and correspondence.
Ability to effectively communicate both verbally and in writing, information to schedule facilities and set-up, coordinate activities, and so forth.
Ability to establish rapport with a variety of people in a professional and positive manner.
Willingness to be flexible to meet the demands of the office.
Ability to keep all matters regarding faculty, students, and staff confidential.
Ability to deal with problems involving several concrete variables in standardized situations.
Ability to work effectively with people, specifically a diverse faculty population, and the over-all campus community.
Education and Experience:
Bachelor's degree and two years administrative experience in a college environment or an equivalent combination of education and experience.
Supervisory Responsibilities:
Directly supervises all academic division administrative support staff (in conjunction with immediate on-site supervisor). Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and discipling employees; addressing complaints and resolving problems.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to stand; walk; climb or balance; and stoop or kneel. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and ability to adjust focus. The noise level in the work environment is usually quiet.
WORKING AT DU HAS ITS BENEFITS:
Generous time off including 4+ weeks of paid time off starting your first year
Free tuition for your whole family
Free tickets to Drury home sporting events
Health and wellness benefits at extremely competitive rates
Free use of onsite fitness center on Springfield campus
Discounted meals and Drury merchandise on campus
How much does an operations director earn in Springfield, MO?
The average operations director in Springfield, MO earns between $42,000 and $143,000 annually. This compares to the national average operations director range of $65,000 to $164,000.
Average operations director salary in Springfield, MO