Remote support specialist jobs in Anchorage, AK - 76 jobs

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

The primary job responsibilities include, but are not limited to, providing technical support for local and remote staff, facilitating and maintaining computer networks, and troubleshooting network issues in offices. Must have a friendly personality, be able to handle inquiries related to information technology, and give accurate information and assistance in a professional and high-quality manner. PRIMARY RESPONSIBILITIES Work and communicate effectively with users from all departments within the company, vendors/contacts from other companies, and audiences that may not always be compromised of technical personnel Provide technical support with minimal supervision Provide end user technical support for computer related hardware, software, printer, network, phone systems, and network issues Install, configure, service, repair, and maintain hardware and software for network services, storage networking devices, and servers Assist with preventative maintenance to the servers and verify antivirus updates Assist administering PBX, corporate cellular phones, laptops, and other related hardware Assist maintaining daily and or monthly backups Possesses the ability to solve problems quickly in high-stress situations Travel, if necessary, to troubleshoot network issues Other duties as assigned KNOWLEDGE & SKILL REQUIREMENTS A high school diploma or GED equivalent is required, and 1 year of previous technology support experience or industry-related experience is desired. The ability to understand and speak the Yup'ik/Cup'ik native language is strongly preferred. Successful applicants must possess the ability to represent the company in a professional manner, both verbally and in writing. Strong computer skills and knowledge of Microsoft Office products is required, as well as knowledge of the operation of standard computer hardware and software. Ideal candidates will possess organizational skills that enable them to multi-task and prioritize a high volume of tasks, while maintaining a high level of attention to detail and accuracy. The abilities to be a confident communicator, eager to learn, remain flexible, and work as a team member is a must. PHYSICAL REQUIREMENTS In order to successfully perform the duties of this position, the employee is regularly required to effectively remain in a stationary position for long periods of time, operate a computer and other office productivity machinery, communicate with others in person and over the phone, and move about inside the office. This position requires the ability to sit, effectively use hands and fingers, talk and listen, reach with hand and arms, stoop, kneel, and crouch. Occasionally this position may be required to lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, depth perception, and the ability to adjust focus. The ability to work in a constant state of alertness and in a safe manner is also a requirement. WORK ENVIRONMENT This position is performed in an office setting with exposure to computer screens and fluorescent lighting. It requires the regular use of a computer, keyboard, mouse, and multi-line telephone system. The noise level in the work environment is usually quiet. Travel to other rural communities, Anchorage, and other states may be required via aircraft of varying sizes. Some travel may require staying overnight. Salary Description $22-$25 /hour

Job Description DenaliTEK is seeking an experienced Technical Support Specialist with proven Managed Service Provider (MSP) experience and hands-on ticketing system usage. This role is not entry-level and is intended for professionals who have supported multiple client environments within an MSP and are comfortable working within established ticketing, documentation, and SLA-driven workflows. The ideal candidate can handle escalations beyond basic helpdesk issues, works efficiently in ConnectWise, and understands the operational expectations of an MSP environment. Why DenaliTEK Established MSP with defined processes and expectations Opportunity to grow into higher-level technical or specialized roles Collaborative team environment with a focus on quality and accountability Competitive compensation based on experience Key Responsibilities Provide Tier 1 & 2 technical support for MSP clients across multiple environments Work daily in ConnectWise Manage for ticketing, time entry, and documentation Troubleshoot and resolve issues involving: Windows workstations and servers Active Directory and Group Policy Microsoft 365 (Exchange Online, SharePoint, Teams, Entra ID) Networking fundamentals (firewalls, switches, access points, VPNs) Escalate complex issues appropriately while owning resolution through completion Maintain accurate, detailed ticket notes and documentation Adhere to MSP standards, processes, and SLAs Requirements Candidates must meet all of the following: 1+ years of experience working for a Managed Service Provider (MSP) Demonstrated, hands-on experience using ConnectWise or similar ticketing systems Experience supporting multiple client environments concurrently Strong troubleshooting skills beyond basic password resets and desktop support Proven ability to work independently in a fast-paced MSP environment Strong written documentation and communication skills This role is not intended for entry-level candidates or individuals without MSP and ticketing experience. Benefits 100% company-paid medical, dental, and vision insurance 401(k) with company contribution 4 weeks of PTO annually, plus 7 paid holidays Reimbursements for mileage, parking, internet, and cell phone A no-drama, no-politics environment that values performance and integrity We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job DescriptionDescription: We are seeking a highly motivated and personable IT Support Specialist to join our technology team. This hybrid Service Desk / Field Technician role is ideal for someone with solid foundational IT skills who is eager to grow their skill in more advanced system, network, and infrastructure support. This position will support multiple dealerships across the region and serve as the primary on-site IT resource for Alaska, providing hands-on troubleshooting, exceptional customer service, and light network support. The ideal candidate is self-driven, adaptable, and excited to work in a fast-paced, multi-location environment. While the position follows a set weekly schedule, flexibility for early/late shifts and occasional nights or weekends (typically scheduled well in advance) is important. Key Responsibilities • Provide Tier 1-2 support, including password resets, account unlocks, workstation troubleshooting, and software support. • Manage user lifecycle processes in Active Directory, Office 365, and other internal systems. • Image, configure, and deploy desktops, laptops, and peripheral hardware for new and existing users. • Deliver both remote and on-site technical support across multiple dealerships. • Travel between local sites and provide periodic ON-SITE support in Fairbanks and Soldotna. • Assist with basic network administration tasks, including DHCP/DNS checks, GPO troubleshooting, and firewall console access for guided configuration changes. • Support technology rollouts, dealership openings, and major deployment projects. • Maintain documentation, ticket updates, and detailed notes to ensure continuity of support. • Identify recurring issues, propose improvements, and take initiative in finding solutions. • Collaborate with the broader IT team while acting as the primary technical resource for Alaska operations. WORKING CONDITIONS/ENVIRONMENTAL FACTORS: • Primarily indoor office environments with occasional exposure to outdoor weather during on-site visits. • May encounter moderate noise, cleaning chemicals, or other standard workplace hazards. • Must be willing to travel locally and occasionally out of state as needed. PHYSICAL REQUIREMENTS: • Standing/walking: Frequently, up to ¾ of the work shift, often on hard surfaces. • Sitting: Frequently, up to ¾ of the work shift. • Lifting: Occasionally up to 50 lbs; rarely up to 100 lbs. • Carrying: Occasionally up to 50 lbs for distances up to 200 feet. • Bending/twisting: Frequently. • Climbing: Rarely; may use ladders up to six feet. • Reaching: Occasionally at all height levels. • Pushing/pulling: Occasionally up to 30 lbs of force. • Fine hand manipulation required for repairs and equipment handling. As the sole IT support on site you will be the only one to carry the equipment to and from placed. Requirements: • 1-2 years of hands-on experience in IT support, help desk, or a related technical field. • Strong customer service and communication skills; able to work professionally with all levels of staff. • Solid understanding of Windows 10/11, desktop support, and basic troubleshooting methodologies. • Familiarity with Active Directory, DNS, DHCP, Group Policy, and Office 365 administration. • Ability to travel regularly to local dealerships and occasionally out of state. • Self-motivated with strong multitasking, time management, and organizational abilities. Preferred Skills: • Experience with remote support tools and ticketing systems. • Exposure to networking concepts, firewall interfaces, and escalation workflows. • Experience supporting multi-site environments. • CCNA or similar networking knowledge (preferred but not required). • Comfort working independently as the sole technician supporting a region. Helpful Knowledge, Skills and Abilities: Windows 10/11, Desktop/Laptop Support, Troubleshooting, Active Directory, Customer Service Hardware Support, Office 365, Help Desk Support, Ticketing Systems, Computer Imaging Technology Deployment, Remote Support Tools, Basic Networking, Firewall Console Familiarity

Job Objective: Support the computing needs of the company's employees and contractors providing all levels of IT support services, including help desk, desktop, system administration and field services. The IT Support Analyst is part of a team of technical support professionals that are responsible for providing hardware, software, audio-visual, networking, and Windows administration user support, serving as a resource for infrastructure support teams for the Houston, Aztec, Anchorage, North Slope offices and other remote locations. Essential Job Responsibilities: Assists users with hardware, software, and networking problems, triaging issues and requests as they are reported via phone, ticketing system, walk-up, IM and email. Configure new computers and upgrade existing computers. Supports audiovisual technology throughout the enterprise. Provide corporate executive support in a professional and expedient manner Provide user administration using internal tools and administration platforms including Windows Servers, Active Directory, MS Exchange, Azure Admin Portal and other enterprise application admin tools. Installs new and existing software, maintaining support documentation articles to ensure knowledge transfer with peer support teams and staff. Assists peer infrastructure and Security teams with troubleshooting function to solve problems with network hardware and software at desktop level. Perform other support functions as directed by the Helpdesk Manager and other IT management. Analyze and resolve application issues for industry applications such as Aries, Petra, SMT, I.H.S data analysis, etc. Use of IT ticketing system for documenting, troubleshooting and communication with requestors, taking ownership of issues from request to resolution. Maintains employee confidence and protects corporate assets, including intellectual property, by keeping information confidential. Maintains technical knowledge by attending educational workshops and reviewing professional publications, establishing personal networks, and participating in professional associations. Contributes to team effort by accomplishing related results as needed. Adheres to the company's values - integrity, ownership, urgency, alignment and innovation. Supports company vision and mission. Adheres to established work schedule, attendance standards and is punctual to work and meetings. Other Job Responsibilities: Other duties as assigned by management. Qualifications: Minimum of three (3) years of hands-on experience in information systems, preferably within the oil and gas industry, with a strong emphasis on customer support. Solid understanding of desktop computers, printers, audiovisual components, and general office applications. Strong interpersonal skills to effectively communicate with individuals at all levels of the company. Exceptional ability in diagnosing and solving computer related problems while maintaining patience, professionalism, and courtesy. In depth understanding of Windows desktop operating systems and utilities. Basic understanding of Windows server operating systems, administration and utilities. Ability to establish priorities, meet deadlines, and concentrate on detailed information in a fast-paced demanding work environment. Ability to establish and maintain effective working relationships with employees, supervisors, other departments, officials, and the public. Ability to complete multiple, diverse tasks of differing priorities. Proficiency in the use and application of the following software: Required: Microsoft Office (Excel, Word, PowerPoint, and Outlook with emphasis on Outlook and Excel). High degree of competency in troubleshooting Smartphones/Mobile devices, tablet devices, as well as various smartphone devices. Preferred : Working knowledge of oil and gas industry applications such as Aries, Petra, IHS, SMT, etc. Education Requirements: Required: High school diploma or GED equivalent. Preferred : Bachelor's Degree from an accredited four-year university or college with a degree in information technology, management information services, computer science, or a closely related field

Full Part/Time: Full time Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: NACLC (T3) Job Family: SCA Job Qualifications: Skills: Computer Servers, Computer Systems, Networks, Telecommunications Certifications: Security+, CE - comp tia - comp tia Experience: 3 + years of related experience US Citizenship Required: Yes Job Description: We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make it your own by discovering new ways to securely and expertly apply the latest technology. GDIT is looking for Personal Computer Support Technician Senior at Elmendorf Air Force Base in Alaska. Principle Duties and Responsibilities: * Operations and maintenance of communications/computer systems and networks. * Installs communications/computer systems in accordance with the respective installation spec. * Troubleshooting and support of communications systems/networks. * Working knowledge of Cisco system support/maintenance, VMware ESXi system support/maintenance, Active Directory, Windows Server 2019, HBSS, ACAS, SQL, SolarWinds, and Splunk preferred. * End-user support and training on communications systems/networks. * Administer network/cyber security policies and procedures. * Maintains current knowledge of relevant technology as assigned. * Participates in special projects as required. * Focused on identifying customer needs and maintaining customer satisfaction. * Perform assigned additional duties (Vehicle Monitor, Local Records Maintenance, Site Safety representative, etc.) if/when selected. Qualifications: * Must have a current DoD 8140 IAT Level II certification (CompTia Security+CE) * Must have an active Secret Level security clearance * Must have HS diploma or GED with 3+ years of experience. * Must be onsite to Elmendorf Air Force Base in Alaska WHAT GDIT CAN OFFER YOU: * Full-flex work week * 401K with company match * Internal mobility team dedicated to helping you own your career * Collaborative teams of highly motivated critical thinkers and innovators * Ability to make a real impact on the world around you The likely hourly rate for this position is between $30.85 - $41.73. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: 10-25% Telecommuting Options: Onsite Work Location: USA AK Elmendorf AFB Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Deskside Support Representative Onsite Support Location: Anchorage, AK Duration: 1 year with possible extension Job Description: · Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications. · Should have significant experience in customer-facing, Windows-based, corporate technical support environment, including experience supporting Office, Outlook, and working with ticketing systems. · Need experience with iOS, Android, iPad, Tablet, including Mobile Iron, SCCM, HVDs and Apple Mac systems. · Must have good verbal and written skills, as well as ability to interact positively with clients. · Excellent soft skills are a must. · Previous retail experience (i.e. Apple Store, Geek Squad) is a plus. Additional Information For more information, Please contact Shubham ************

Job Objective: Support the computing needs of the company's employees and contractors providing all levels of IT support services, including help desk, desktop, system administration and field services. The IT Support Analyst is part of a team of technical support professionals that are responsible for providing hardware, software, audio-visual, networking, and Windows administration user support, serving as a resource for infrastructure support teams for the Houston, Aztec, Anchorage, North Slope offices and other remote locations. Essential Job Responsibilities: Assists users with hardware, software, and networking problems, triaging issues and requests as they are reported via phone, ticketing system, walk-up, IM and email. Configure new computers and upgrade existing computers. Supports audiovisual technology throughout the enterprise. Provide corporate executive support in a professional and expedient manner Provide user administration using internal tools and administration platforms including Windows Servers, Active Directory, MS Exchange, Azure Admin Portal and other enterprise application admin tools. Installs new and existing software, maintaining support documentation articles to ensure knowledge transfer with peer support teams and staff. Assists peer infrastructure and Security teams with troubleshooting function to solve problems with network hardware and software at desktop level. Perform other support functions as directed by the Helpdesk Manager and other IT management. Analyze and resolve application issues for industry applications such as Aries, Petra, SMT, I.H.S data analysis, etc. Use of IT ticketing system for documenting, troubleshooting and communication with requestors, taking ownership of issues from request to resolution. Maintains employee confidence and protects corporate assets, including intellectual property, by keeping information confidential. Maintains technical knowledge by attending educational workshops and reviewing professional publications, establishing personal networks, and participating in professional associations. Contributes to team effort by accomplishing related results as needed. Adheres to the company's values - integrity, ownership, urgency, alignment and innovation. Supports company vision and mission. Adheres to established work schedule, attendance standards and is punctual to work and meetings. Other Job Responsibilities: Other duties as assigned by management. Qualifications: Minimum of three (3) years of hands-on experience in information systems, preferably within the oil and gas industry, with a strong emphasis on customer support. Solid understanding of desktop computers, printers, audiovisual components, and general office applications. Strong interpersonal skills to effectively communicate with individuals at all levels of the company. Exceptional ability in diagnosing and solving computer related problems while maintaining patience, professionalism, and courtesy. In depth understanding of Windows desktop operating systems and utilities. Basic understanding of Windows server operating systems, administration and utilities. Ability to establish priorities, meet deadlines, and concentrate on detailed information in a fast-paced demanding work environment. Ability to establish and maintain effective working relationships with employees, supervisors, other departments, officials, and the public. Ability to complete multiple, diverse tasks of differing priorities. Proficiency in the use and application of the following software: Required: Microsoft Office (Excel, Word, PowerPoint, and Outlook with emphasis on Outlook and Excel). High degree of competency in troubleshooting Smartphones/Mobile devices, tablet devices, as well as various smartphone devices. Preferred : Working knowledge of oil and gas industry applications such as Aries, Petra, IHS, SMT, etc. Education Requirements: Required: High school diploma or GED equivalent. Preferred : Bachelor's Degree from an accredited four-year university or college with a degree in information technology, management information services, computer science, or a closely related field

The nonpartisan Legislative Affairs Agency provides objective, accurate, and timely services and products to the Alaska Legislature and Alaskans to support and inform policy making, facilitate public access to the legislative process, and preserve the legislative institution. Working in seamless partnership across sections, staff approach their tasks with professionalism, grace, and courtesy in supporting the challenging and vital work of the legislative branch. If you enjoy a multi-functional position, have exceptional oral communication and customer services skills, this may be the position for you! The Legislative Affairs Agency, Division of Technology & Information Section, is recruiting for a Help Desk Technician. The position is a full-time position starting soon and working through the legislative session. The Help Desk Technician is required to be politically neutral. The Help Desk Technician position will work 40 hours per week. Job Summary Help Desk employees provide technical support to employees of the Alaska Legislature, Legislative Affairs Agency, Alaska Ombudsman's Office, Office of Victim Rights, Legislative Finance, and Legislative Ethics. Answer queries and resolves computer issues for users in person, electronically, or via telephone. IT Help Desk Technicians/Help Desk Assistants work with Technical Services, Networking, and Programming to provide clients with optimum level 1 technical support. IT Help Desk Technician position is distinguished from the Help Desk Assistant position by the Help Desk Technician's responsibility for handling more complex technical problems and for its expanded training role. Help Desk Job Responsibilities: * Serve as the first point of contact for customers seeking technical assistance over the phone, email, chat, or in person. * Triage and prioritize user issues and technical problems. * Performing remote and in-person troubleshooting * Determine the best solution based on the issue and details provided by customers * Appropriately escalate unresolved queries to the next level of support. Examples of Duties: * Provide technical support for Office 365, Adobe products and Apple and Microsoft operating systems. * Develop new training materials for software products/programs * Conduct training classes on standard software applications * Provide end-user problem resolution utilizing Ivanti, Active Directory, and Microsoft Teams. * Conduct installation of new or revised software applications and assist users in data migration from one software application to another. * Assist with the installation and configuration of new workstations on the local network. * Troubleshoot network printer problems * Set up laptops and projectors for presentations. * Provide technical support for all legislative telephone systems. Performing phone system installs, moves, adds, changes, and deletes for core locations in Juneau, Anchorage, and Fairbanks. Manage third-party, stand-alone systems used in each Legislative Information Office and legislative offices throughout the state. * May perform other duties as assigned. Why work for the Legislative Affairs Agency? Working here is a chance to be a part of Alaska history. LAA employees provide essential nonpartisan support to the Legislature where vital policy and laws are created. The Agency is made up of eleven sections led by a management team with 200 years of combined legislative experience and institutional knowledge who, along with our staff, share an unwavering commitment to serving Alaskans. We work in a dynamic environment and teamwork is not just a buzzword, but fundamental to everything we do. We value: Accountability. We are committed to responsible use of human, financial, and environmental resources. Respect. We provide services without discrimination or judgment. Integrity. We are honest and ethical in our work. The Alaska Legislature values the unique contributions that candidates with diverse experiences, knowledge and backgrounds can bring to our work. We are an equal opportunity employer committed to embedding diversity, equity, inclusion, and accessibility at our workplace. Comprehensive Benefit Package The Alaska Legislature offers health benefits including a range of coverage choices for medical, dental, and vision; a health flexible spending account; as well as other health services such as Teladoc, Hinge Health, and Surgery Plus. In addition, there are a variety of supplemental elections: life insurance, additional accidental death and dismemberment, critical illness, and both short- and long-term disability. Health and Wellness For mental health wellness, the State of Alaska offers free, confidential help through the Employee Assistance Program (EAP). Financial Well-Being The State offers savings and investment plans, paid leave, insurance options, and more to help employees meet their financial goals. This includes: * Public Employee Retirement System (PERS), with either a Defined Benefit or Defined Contribution based on original State of Alaska hire date. * Deferred Compensation plan with options for before or after payroll taxes. * Supplemental Benefits System Annuity (SBS) in lieu of Social Security. * Workers Compensation Insurance. * Voluntary Savings Plan (Defined Benefit participants only) Professional Development Professional development that empowers employees to do the work they love and reach their career goals is encouraged and expected. Work/Life Balance Work/life balance is supported through: * The potential for flexible work schedules during interim when the legislature is not in session. * Agency staff may accrue as compensatory time up to 150 hours of hours worked over the standard work week. There is no cash value to compensatory time. * The State offers paid leave starting at 6:04 (hh:mm) a pay period or 21 days a year. If you have previous time working for the State of Alaska in a leave eligible position, the time will be calculated into your accrual rate. * 12 paid State holidays each year * The Legislative Affairs Agency is a family-friendly employer. * The Alaska State Legislature has an onsite daycare with priority given to legislative employees' children. * An assigned parking space may be available upon request. Minimum Qualifications Help Desk Qualifications / Skills: * Experience in computer support services * Extensive knowledge of the Windows Operating system helpful * Knowledge of commonly used PC software and hardware, network management tools, diagnostic software for PCs * Ability to diagnose and resolve fundamental technical issues * Strong client-facing and communication skills desired * Windows Active Directory knowledge * Microsoft Office 365 skills desired * Basic knowledge of the Alaska Legislature and state government. * Ability to act professionally, objectively, and impartially in dealing with legislators and the public. * Ability to maintain confidentiality and handle politically sensitive work. * Diligence, dependability, and punctuality. Education, Experience, and Licensing Requirements: * High school diploma, GED, or equivalent required. * Bachelor's degree in computer information systems, computer science, or related field, desired but may substitute work experience. * At least 1-year experience as a help desk support desired * One year of Microsoft Windows OS support experience preferred * One year of Microsoft Office 365 support desired Additional Required Information * Applicants must apply on Workplace Alaska or submit a resume to the LAA Personnel Office before this recruitment's scheduled closure date * Only selected applicants will be interviewed The applicant pool acquired during this recruitment may be used for future vacancies. Special Note: This is a fully exempt job class under AS 39.25.110(3). Positions in the Legislative Affairs Agency are required to be politically neutral. Contact Information Legislative Affairs Agency Personnel Office ************************ ************** Careers with the State of Alaska offer MANY benefits The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work. For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an orientation video from Division of Retirement and Benefits. (Please note this video is specifically designed for new State Employees.) Insurance Benefits * Health insurance, which includes employer contributions toward medical/vision/dental * The following employee groups are under AlaskaCare Benefits administered by the State: See ************************************** for additional information. * AVTEC * Confidential * Correctional Officers * Marine Engineers * Mt. Edgecumbe Teachers * Supervisory * Unlicensed Vessel Personnel/Inland Boatman's Union * Exempt employees (not covered by collective bargaining) * The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information. * General Government * Labor, Trades and Crafts * Public Safety Employees Association * Masters, Mates & Pilots * Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit) Optional Insurance Benefits * Group-based insurance premiums for * Term life (employee, spouse or qualified same sex partner, and dependents) * Long-term and short-term disability * Accidental Death and Dismemberment * Long-term care (self and eligible family members) * Supplemental Survivor Benefits * Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses Retirement Benefits * Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS) * Matching employer contribution into a defined contribution program (new employees) * Employer contribution into a defined benefit or defined contribution program (current employees) * Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security * Option to enroll in the Alaska Deferred Compensation Program * Note: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options See ******************************* for additional information Paid Leave & Other Benefits * Personal leave with an accrual rate increase based on time served * Twelve (12) paid holidays a year Employer State of Alaska Address PO Box 110201 Juneau, Alaska, 99811 Phone ************** (Statewide toll-free number) ************** (Juneau and out-of-state callers) Website ****************************

Requirements • 1-2 years of hands-on experience in IT support, help desk, or a related technical field. • Strong customer service and communication skills; able to work professionally with all levels of staff. • Solid understanding of Windows 10/11, desktop support, and basic troubleshooting methodologies. • Familiarity with Active Directory, DNS, DHCP, Group Policy, and Office 365 administration. • Ability to travel regularly to local dealerships and occasionally out of state. • Self-motivated with strong multitasking, time management, and organizational abilities. Preferred Skills: • Experience with remote support tools and ticketing systems. • Exposure to networking concepts, firewall interfaces, and escalation workflows. • Experience supporting multi-site environments. • CCNA or similar networking knowledge (preferred but not required). • Comfort working independently as the sole technician supporting a region. Helpful Knowledge, Skills and Abilities: Windows 10/11, Desktop/Laptop Support, Troubleshooting, Active Directory, Customer Service Hardware Support, Office 365, Help Desk Support, Ticketing Systems, Computer Imaging Technology Deployment, Remote Support Tools, Basic Networking, Firewall Console Familiarity

Job Description Title: Computer Support Specialist I Duration: 6 month contract “Have you tried turning it off and on again? Oh, you have? Let me get you go someone who can help.” If you know what to do next, this might be the job for you. We're looking for someone who can work independently to deliver high-quality technical support. You'll work closely with the Service Desk Lead to ensure proper application of diagnostics and outstanding customer service skills. You will also work with Network Engineers and System Administrators to develop skills necessary for advancement to those positions. Your role: Provide technical support by answering Service Desk Calls, from customers in office or remote. Creates tickets for their work and ensures quality information is recorded in them. Responds to Service Desk Incidents, Major Incidents, Security Incidents, Service Requests and Work Requests that fall into his/her queue in a timely fashion. Experience managing ticketing system Troubleshoots and resolves hardware/software related problems with laptops, desktops, mobile devices, printers, scanners and other PC based peripherals. Repair, upgrades, builds, rebuilds and maintains laptops and PCs and other equipment. Configure, deliver, remove and install computers and peripherals. Other duties include maintenance, upgrade, installation and configuration of the equipment outlined above. Installs end user IP Telephony equipment (phones), as appropriate. What you've got: Prior Service Desk experience is required. Technical certifications are a plus, but not required. Experience in troubleshooting Windows and Windows applications. Experience in supporting iOs Mobile Devices. Experience in maintaining accounts in Active Directory and Azure Entra. Demonstrated outstanding customer service and communication skills. Detail oriented and ability to follow up in a timely manner. To find more great tech-centric jobs, please visit www.phoenixstaff.com.

Start a career with First National Bank Alaska, the *Best Place to Work in Alaska* as recognized 10 years in a row by Alaska Business magazine readers. We're Hiring for our Corporate Communications team! Do you enjoy working in a fast-paced, collaborative environment? First National Bank Alaska is seeking an experienced copywriter to join our Marketing and Corporate Communications team. This Business Support Specialist II position plays an important role in creating effective and impactful communications for internal and external audiences across a variety of communication platforms. The ideal candidate must demonstrate excellent verbal and written communication skills; be self-motivated and quality-oriented; work with a sense of urgency; excel at project management and creative problem solving; and have previous copywriting experience. Position responsibilities may include: * Writes, edits and reviews a variety of corporate communications for internal and external audiences, including press releases, articles and editorials, annual reports, brochures, newsletters, talking points and social media content. * Collaborates with the Corporate Communications and Customer Experience team, internal stakeholders and external vendors. * Manages a high volume of projects simultaneously while meeting deadlines. * Maintains and enhances brand perception through high-quality technical and creative communications. Salary: $31/hour minimum. Job/salary offer would be commensurate with experience. Schedule: Monday-Friday, occasional evening or weekend GENERAL PURPOSE SUMMARY Administers various delegated assignments and/or responsibilities of limited risk and moderate complexity, coordinates allocated resources, identifies and manages risk by performing the following essential duties and responsibilities: ESSENTIAL DUTIES AND RESPONSIBILITIES Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Performs the assigned responsibilities within predetermined scope, budget, schedule, and inherent risk; identifies appropriate resources, training needs, and risk management strategies; manages day-to-day activities and coordinates with bank's management, end users, and vendors. * Assists assignment owners in developing implementation plan (as necessary), assembling teams, and coordinates individual responsibilities to ensure timely completion of related tasks; communicates with functional area managers regarding status of assignments, including costs and scheduling. * Tracks and follows up on outstanding items to ensure objectives are met and assists assignment owners with quality assurance audits. * Assists in performing workflow analysis to identify labor-intensive tasks and inefficiencies, and recommends automation and process changes to streamline workflows and to increase resource usage efficiency. * Assists in developing of functional area's plans, goals, objectives, budgets, and procedures. * Stays abreast of pertinent federal and state regulations and interacts with compliance staff to ensure assignment components are compliant with all applicable federal and state regulations. * Creates reports and presentations for all levels of management and may direct the work of others. * Performs other work-related duties as assigned by branch manager. COMPLIANCE EXPECTATIONS * Stay up to date on relevant laws and regulations and complete all compliance training on time. * Knowledgeable of and comply with bank policies, procedures, laws and regulations that apply to you and your job. * Maintain customer confidence and protect the bank's operations by identifying and protecting confidential information. SUPERVISORY RESPONSIBILITIES May supervise assigned delegates. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, recommending new hires, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE: Minimum: Bachelor's degree in a business-related field and three years progressively responsible business operations experience; or five years progressively responsible business operations experience; or equivalent combination of education/training and experience. Preferred: Banking or financial industry experience. Project management experience. OTHER SKILLS and ABILITIES: Advanced word processing, database, spreadsheet software experience, and excellent written and verbal communication skills required; ability to think critically, leverage business metrics, effectively manage own and other's time and priorities and resources required; experience using project management software preferred. Ability to handle highly confidential information, frequent deadlines, and time constraints required. LANGUAGE SKILLS: Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from managers, customers and the general public. MATHEMATICAL SKILLS: Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. REASONING SKILLS: Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms. The employee is frequently required to talk and hear. The employee is occasionally required to stand; walk; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision ability required by this job includes close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORKING CONDITIONS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.

Job Description**CONTINGENT UPON CONTRACT AWARD**Overview: Job Title: Senior Help Desk Technician Security Clearance: Secret (Due to the nature of the work and contract requirements, U.S. Citizenship is required. ) Description: C3EL is seeking a cleared Senior Help Desk Technician to join our on-site team in Alaska at Fort Richardson and Fort Wainwright. This position will provide direct IT support to users across multiple network environments, ensuring rapid response and issue resolution in accordance with established Service Level Agreements (SLAs). The Senior Help Desk Technician will troubleshoot hardware and software issues, support system imaging and deployment, and assist with network and Active Directory management in support of U.S. operations. Responsibilities will include, but not be limited to: Provide Tier I-II technical support for SIPR, NIPR, and CENTRIX environments. Troubleshoot and resolve issues related to hardware, software, servers, mobile devices, and A/V equipment. Manage and track incidents through Altiris Help Desk and Remedy ticketing systems. Perform system imaging and OS deployment using Altiris Deployment Solution (DS) or SCCM. Administer and maintain Active Directory accounts, permissions, and group policies. Support and troubleshoot network connectivity and configuration issues. Escalate complex issues to Tier III support or system engineers as needed. Ensure all service requests are completed within established SLAs and documented properly. Provide courteous, professional customer service in all end-user interactions. Minimum Qualifications: U.S. Citizenship. An active, in-scope US Government issued Secret clearance. Current DoD-8570 IAT Level 1 baseline certification (Net+ CE, or equivalent). 5-7 years of experience providing IT support services, troubleshooting both hardware and software in mixed environments. Demonstrated experience supporting: Workstations and laptops across SIPR, NIPR, CENTRIX, and STAMIS networks. Active Directory administration and user support. OS delivery methods such as Altiris Deployment Solution (DS) and SCCM. Help Desk ticket tracking systems (Altiris Help Desk, Remedy). Networking fundamentals and troubleshooting. Preferred Qualifications: Experience providing IT Tiered Support Services within DISA, USARPAC, or USARC environments. Extensive knowledge of Altiris Help Desk Solution, Altiris Deployment Solution, and Altiris Software Delivery. Education: A minimum of a High School diploma or equivalent is required.

Job DescriptionSalary: **VotedBest Place to Workin Alaska in 4 Years Running!** Set Free Alaska is looking for a Peer Support Professional (PSP) to join our award-winning team. You are the perfect candidate if you are passionate about helping others and looking for more than just a job. If you have been interested in entering the behavioral health field or helping others recover from addiction, but do not know where to start, this may be the job for you. This position does not require any special certifications to start. Peers are on the front lines of the fight, championing others as they find hope and healing. Set Free was voted the Best Place to Work in Alaska for all employers under 250 employees. Apply now to add your skills, knowledge, and passion to our team of life-changers! A Peer Support Professional (PSP) is responsible for engaging with peers in the continuum of care and encourages them to maintain sobriety, participate in recovery-oriented activities and develop a network of sober supports. PSP helps patients identify and access needed resources and recovery supports. Benefits: Insurance Health Dental Vision Life Short Term Disability 401K with 3% match Paid Time Off Continuing Education Stipend Qualifications: Willingness to work toward a State of Alaska Peer Support Professional certification or willing to acquire one within six (6) months from date of hire Lived experience in addiction and recovery (personal or familial) Ability to: Pass a drug screening and State of Alaska background check Qualify for SFAs commercial automobile insurance Provide proof of personal vehicle insurance coverage A current valid drivers license A safe, reliable vehicle Skills required: Good written, verbal and organizational skills Punctuality and consistency in reporting to work, and in delivery of direct services Willingness to share personal recovery stories using lived experiences Understanding of being trauma informed and awareness of cultural differences The ability to: Be a team player, demonstrating motivation, exercising discretion and dependability Be a model to people in recovery Build rapport with clients and staff while maintaining professional boundaries Maintain confidentiality and treat everyone with dignity and respect Manage situations that can cause intense distress and work to ensure the safety and well-being of themselves and other staff Basic computer skills and fluid use of electronic communication tools Job responsibilities: Maintain confidentiality of all information as it relates to the position Help peers manage crisis Work with peers to connect them to resources in the community that will enhance their recovery such as, employment, housing, education, and outside community activities that promote recovery Advocate for peers in an addiction treatment setting and within the community Help peers with recovery planning and assist them to set and accomplish goals related to home, work, community, and health Provides information about skills related to health, wellness, and recovery and facilitate change through goal setting, education, and skills building Facilitate individual and group Community & Recovery Support Services meetings that assist and enhance one's recovery and integration into the community Model and teach peers life skills which can include personal care/hygiene, laundry, housekeeping, shopping/budgeting, and meal preparation Coordinate and maintain effective relationships with colleagues and others to enhance the peer support services being provided PSP will be required to drive their personal vehicle for client support. (When proper documentation is submitted, vehicle use reimbursement is provided at the IRS mileage rate) A PSP will mentor, educate, and spread the message of recovery to individuals who are new in recovery. A PSP will provide emotional and social support to peers and model healthy supportive relationships that encourage sobriety and living a life in recovery

Apply Airway Transportation Systems Specialist Department of Transportation Federal Aviation Administration ATO, Technical Service, WSA, TSOG, Anchorage, AJW-W22B Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply Summary This position is a RADAR Technician-in-Depth (TID) Airway Transportation Systems Specialists (ATSS). At this level are recognized as the subject matter expert in their field. All duties of an ATSS are tied to maintaining safe and efficient operating capacity of the vast and complex network of electronics systems required for the world's largest air traffic control and navigation system. Summary This position is a RADAR Technician-in-Depth (TID) Airway Transportation Systems Specialists (ATSS). At this level are recognized as the subject matter expert in their field. All duties of an ATSS are tied to maintaining safe and efficient operating capacity of the vast and complex network of electronics systems required for the world's largest air traffic control and navigation system. Overview Help Accepting applications Open & closing dates 01/14/2026 to 02/03/2026 Salary $101,368 to - $157,106 per year Salary range includes 32.36% locality pay. In addition, 1.49% Cost-of-Living Allowance (COLA) is authorized. Locality and COLA are subject to change. Pay scale & grade FV I Locations 1 vacancy in the following locations: Anchorage, AK Fairbanks, AK Telework eligible Yes-This is not a 100% telework position. Situational telework may be available based on the needs of the Office. Travel Required 50% or less - The job may require up to 50% travel. Relocation expenses reimbursed Yes- - Fixed Rate PCS - Permanent Change of Station (Current Federal Employee) - In accordance with applicable FAA Travel regulations, a fixed relocation payment of $27,000 will be paid. Relocation expenses paid are subject to applicable taxes. Appointment type Permanent Work schedule Full-time Service Excepted Promotion potential NA Job family (Series) * 2101 Transportation Specialist Supervisory status No Security clearance Other Drug test Yes Bargaining unit status Yes - This is a bargaining unit position, represented by the Professional Aviation Safety Specialists (***************************** Announcement number AAL-ATO-26-AKDCB-96930 Control number 854393600 This job is open to Help Internal to an agency Current federal employees of the hiring agency that posted the job announcement. Clarification from the agency Open to Current FAA Employees Duties Help ATSS personnel install, evaluate, maintain, modify and certify facilities, services and equipment that support the National Airspace System (NAS). Serves as an ATSS with the Technical Support Operations Group. Performs a variety of functions directly related to the operation of the NAS. Responsibilities include integration, restoration, testing and evaluation of new advanced services or service components, hardware/software systems and processes. Applies comprehensive technical knowledge to protect the integrity of all components and systems to provide NAS service delivery. Has broad automated systems and networking responsibilities and is recognized as a principal technical specialist on legacy and newly developed systems within a large facility or multiple facilities over a large geographical area. Performs work of broad scope and complexity with a high degree of independence. Provides the highest organizational level of technical support associated with analyzing, designing, developing, installing, repairing, fabricating, maintaining, modifying, or evaluating the most complex systems for which the FAA is responsible. As a principal specialist/expert for major projects and/or program areas resolves unique technical problems without managerial intervention, providing coordination and suggesting solutions. Plans, coordinates, and performs work with a high degree of independence, keeping the supervisor advised of only the most critical issues. Can be called upon to assist with repair and/or restore service or systems, providing guidance on the availability of back-up systems, recommending reconfiguration to minimize service interruptions to ensure the safe and efficient operation of the NAS. Carries out work in accordance with overall plans and objectives of the organization, resolving problems as they arise and making adjustments as necessary to handle unanticipated situations and organizational needs. This work includes responsibility for evaluating diagnostic data from multiple systems that are integrated to support a network of services or service products. Evaluation of this data is used for correcting deficiencies on Contractor Acceptance Inspection/Joint Acceptance Inspection, and timely resolution of equipment, systems or services with the NAS. Collaborates with system users, planners, engineers, and contractor personnel for the acceptance of new or modified systems and provide assistance for resolving problems with the installation or improvements. Develops recommendations for enhancing efficiency of systems by modification and application of existing or emerging technology. Monitors other employees time as a project or team leader. Identifies requirements (staffing funds, materials, and equipment) to accomplish projects and tracks the use of project resources. Provides training, mentoring, guidance and advice to FAA employees, contractors and other organizations as needed. Supervisor rarely reviews completed work. Integrates Operational Risk Management (ORM) into all planned activities ensuring that all customers and users of services are included and involved in implementation and planning. Utilizes appropriate Personal Safety Training and supplied Personal Protective Equipment (PPE) when engaged in restoration and maintenance activities. Ensures all involved parties utilize PPE for the task appropriately. Contacts are both internal and external. Represents the organization as the primary technical point of contact on projects, programs, and other work activities to coordinate and implement plans or to obtain information and resolve problems. Meets and consults with representatives of external organizations such as DoD, airport management, contractors, utility companies and foreign governments to resolve problems of mutual concern and to elicit cooperation and action favorable to FAA needs. Performs other duties as assigned. Incumbent must possess a valid driver's license. Requirements Help Conditions of employment * US Citizenship is required. * Selective Service Registration is required for males born after 12/31/1959. * Must submit an SF50 (See Required Documents). * Designated or Random Drug Testing required. * Supervisor's Endorsement is required * An endorsement is not required if ingrade or downgrade. * A Valid Drivers Liscence is required. * Certification /Recertification of a Non-Critical Sensitive Security Clearance is required * Please read "How to Apply" and "Required Documents" section carefully. * This is not a 100% Virtual Assignment and in office presence is required. Qualifications To qualify for this position, applicants must meet the requirements stated below: Specialized Experience: There is no timeframe requirement at the Level III/FV-H to compete. Applicants must provide a resume which demonstrates and/or show that you possess the specialized work experience in your work history. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Specialized experience with two or more of the following system(s) and service. Common Digitizer (CD-2), Airport Surveillance Radar (ASR-8, -9, -11); Maintenance of Air Traffic Control Beacon Indicator (ATCB-5, ATCB-6/6M); MODES, NEXRAD (Next Generation Weather Radar), WSP (Weather Systems Processor), ASDE-X (Airport Surface Detection Equipment), MicroEARTS (En Route Automated Radar Tracking System). Demonstrated Abilities: Applicants MUST provide narrative responses for each Demonstrated Ability listed within this announcement. Narrative responses should be clear and concise, providing a description of your education, training, and experience that would describe the degree to which you possess each Demonstrated Ability. Narrative responses are MANDATORY for each Demonstrated Ability and applicants must show possession of each. Answer all questions to the best of your ability. You may be asked to provide evidence or documentation that you possess this type of experience at a later stage in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during the application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification. Failure to submit narrative responses for each "Demonstrated Ability" will prevent further consideration. Supervisor's Endorsement: In compliance with the AF/PASS Agreement, Appendix V, a supervisor's endorsement form or memorandum is required for a competitive promotion. Applicants applying for a promotion must include a supervisor's endorsement or memorandum which must include the vacancy announcement number and supervisor's or acting supervisor's signature. A supervisor's endorsement is not required for reassignments (same as in-grades) or downgrades. Qualification requirements must be met by the closing date of this announcement. Preview job questionnaire Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire. Additional information We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. ************************************************************** This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing. Narratives for Demonstrated Abilities are Mandatory. Failure to submit demonstrated abilities statements will prevent you from receiving further consideration. Answer all questions to the best of your ability. You may be asked to provide evidence or documentation that you possess this type of experience at a later stage in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during the application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification. Supervisor Endorsement: If your selection for this position would be considered a promotion then a supervisory statement endorsing your candidacy is required by the closing date of this announcement. The endorsement must include the vacancy announcement number. You may upload your document with your application. Documents sent via email WILL NOT receive consideration. Appointment type: Permanent Security: POS Sen 5 (Mod Risk). Substance Testing: Yes Financial Disclosure: No Interviews: All or none may be interviewed Links to Important Information: Locality Pay, COLA Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help SUPERVISORY ENDORSEMENT: If your selection for this position would be considered a PROMOTION, then a supervisory statement endorsing your candidacy is REQUIRED by the closing date of this announcement. The endorsement must include the vacancy announcement number and signed by your supervisor or acting supervisor. To obtain the Supervisory Endorsement, please contact your manager. NOTE: A supervisory endorsement is not required for in grade/downgrade candidates. Applicants must apply on-line to receive consideration for this vacancy announcement. Faxed, mailed or e-mailed applications cannot be accepted. If you need to submit additional documents to supplement your on-line application, e.g., SF-50 or Supervisory Endorsement, you may upload these documents with your application in USAJOBS. In Addition: If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy. If you are an FAA employee, you can access and print your SF-50 from the eOPF system ************************** If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help Applicants may be required to complete one or multiple assessments as part of the evaluation process. This assessment aims to evaluate the competencies and qualifications essential for the position. You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register. RESUMES ARE LIMITED TO TWO PAGES. IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC AND INCLUDE INFORMATION AS IT RELATES TO THE QUALIFICATIONS AND SPECIALIZED EXPERIENCE REQUIREMENTS OF THIS POSITION. We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) * Relevant work experience: should align to the Job Announcement and address all required qualifications and include job title, employer name, start/end dates, number of hours worked per week. * Education, certification or licensure: If required, education should include school/institution name, completion date, degree type and GPA. Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible. You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications. Agency contact information Daphne Becker Phone **************** Fax **************** Email *********************** Address Federal Aviation Administration AAL Regional HR Services Division 222 West 7th Ave #14 AHF-N100 Anchorage, AK 99513 US Next steps Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview. For instructions on how to check the status of your application, please go to: USAJOBS Help Guide. Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated. All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help SUPERVISORY ENDORSEMENT: If your selection for this position would be considered a PROMOTION, then a supervisory statement endorsing your candidacy is REQUIRED by the closing date of this announcement. The endorsement must include the vacancy announcement number and signed by your supervisor or acting supervisor. To obtain the Supervisory Endorsement, please contact your manager. NOTE: A supervisory endorsement is not required for in grade/downgrade candidates. Applicants must apply on-line to receive consideration for this vacancy announcement. Faxed, mailed or e-mailed applications cannot be accepted. If you need to submit additional documents to supplement your on-line application, e.g., SF-50 or Supervisory Endorsement, you may upload these documents with your application in USAJOBS. In Addition: If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy. If you are an FAA employee, you can access and print your SF-50 from the eOPF system ************************** If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Hansen Gress is a fast-growing, Alaska-based Managed Services Provider with deep roots in Juneau and active expansion into Anchorage. We're a team of 26 today, scaling quickly, and investing in the leadership capacity needed to grow sustainably while serving our clients with consistency and excellence. We are not a corporate machine-and we don't want to be! We run lean, trust our team, and believe in leadership that works with the team, not above it. We are relationship-first, execution-focused, and allergic to bureaucracy. We're looking for experienced, customer-focused IT Support Technicians to join our team. If you take pride in helping people, solving technical challenges, and keeping systems running seamlessly, we want to hear from you! Please note: This is an ongoing recruitment. We're continuously hiring to support our growing team. What You'll Do As an IT Support Technician, you'll be part of our service delivery team, ensuring clients receive timely, effective, and friendly IT assistance. Depending on your experience, your responsibilities may include: Provide friendly and effective technical support both remotely and onsite. Respond to client requests submitted through tickets, phone calls, emails, and in-person interactions. Support desktops, servers, Microsoft 365, and other business technologies. Assist with system administration, network management, and project work as skills allow. Document solutions and contribute to the team knowledge base. Collaborate with team members to ensure smooth escalations and effective knowledge sharing. Provide support during occasional evenings and weekends as required. What You Bring To The Table At least one year of IT support, help desk, or related experience. Friendly and approachable personality with strong people skills A customer-first mindset with a collaborative attitude Strong problem-solving skills, with the ability to spot patterns and suggest long-term fixes. A proactive and resourceful attitude, and the confidence to ask for help when needed. Passion for technology and how it can make a positive impact. Curiosity and drive to keep learning-we support ongoing training and certifications! What You'll Need Ability to pass a basic background check for airport security badging Valid driver's license (or willingness to get one) and the ability to drive. Driver policies apply. Please note that we do not expect you to have a car. Where You'll Work This is an in-office role in Juneau or Anchorage, Alaska. This is NOT a remote position. What's In It For You Full-time, permanent role Compensation based on experience, starting at $25/hr Health insurance (with vision coverage) Retirement plans Personal Time Off Flexible scheduling policy Mobile device plans reimbursement Why You'll Want to Work with Us Employee satisfaction and growth is important to us! We are committed to helping employees dedicate part of their paid time to personal growth through courses and certifications relevant to their specific interests, research and development, and team-building opportunities. See what else our current employees have to say. Hansen Gress is committed to equal treatment and opportunities for all employees and job applicants. We are dedicated to building an inclusive and diverse company and have no tolerance for discrimination or harassment. We strive to provide meaningful opportunities for all, particularly those who have been traditionally marginalized in tech fields.

Adak Akiachak Akiak Alakanuk Aleknagik Ambler Atka Atmautluak Atqasuk Beaver Bethel Birch Creek Cape Nome Central Chefornak Chuathbaluk Coffman Cove Coldfoot Cordova Crooked Creek Deadhorse Diomede Dot Lake Egegik Gambell Goodnews Bay Gustavus Huslia Kaktovik Kaltag Kasigluk King Salmon Kipnuk Kwethluk Lime Village Livengood Marshall Mentasta Lake Mountain Village Nanwalek Napaimute Napakiak Napaskiak Narrow Cape Naukati Bay Nenana Newhalen Newtok Nightmute Nikolai Nikolski Noatak Nuiqsut Nulato Nunam Iqua Nunapitchuk Oscarville Ouzinkie Pilot Station Pitka's Point Point Hope Point Lay Rampart Ruby Russian Mission Savoonga St. Mary's Stony River Thorne Bay Togiak Tuluksak Tununak Twin Hills Unalakleet Utqiaġvik Wainwright Wales GCI's Rural Support Agent will support the Rural Network Operations with preventative maintenance of satellite and wireless company assets located in rural communities of Alaska. The primary customers are company installers, technicians, and engineers supporting Network Operations in the rural communities in Alaska. ESSENTIAL DUTIES AND RESPONSIBILITIES: Maintenance Inspections: Monthly Station check ensuring site is secure, no damage, and equipment has a visual inspection. Specifics below are on an On-Call/ as Needed Basis: General Housekeeping/upkeep of Site: brush clearing, trash removal, sweeping/cleaning of facility. Aid traveling employees and contractors for site access and general labor. Snow removal from satellite dish(es). Generator fueling during power outages. Report service outages, theft, destruction/damage weather events or damage immediately. Technical Support: On Call/Call Out as necessary to provide remote assistance as directed by technical support. Swap basic equipment and complete basic troubleshooting steps with assistance and as directed by technical support. Wireless Customer Premise CPE Installation: Install equipment at customer location for GCI wireless internet to include mounting equipment and connecting to customer computer. E911 Service Reliability & Outage Notification Rules: The ability to make emergency calls is an assumed function of any modern telecommunications network. GCI takes this responsibility seriously. The change management and verification aspect of 911 is especially critical. Failures or negligence in this area have serious implications for public safety, GCI's credibility, and have resulted in FCC scrutiny and fines. Competencies ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. Dependable, and available to respond to call out situation. BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles. COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. COMMUNICATION- Conveys thoughts and expresses ideas appropriately, professionally, effectively and follow directions. COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics. CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. Basic computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel). Minimum Qualifications Required: Six (6) months experience living in an arctic environment. Preferred: High School diploma or equivalent. Electrical, construction or maintenance experince. Maintenance of satellite telecommunication or microwave transport. Customer service experience. Other telecom industry specific certifications and/or job specific certifications. DRIVING REQUIREMENTS: This position requires access to reliable transportation for occasional travel, such as to and from the job site and the ability to transport visiting technicians and their equipment to the job site. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: Work includes working inside/outside in typical cold weather conditions. Safely move, transport, position, install, remove, and maneuver equipment and supplies of up to 70-pound loads occasionally, up to 50-pounds more regularly, up to 20 pounds frequently. High degree of dexterity and coordination to operate hand tools and to connect, separate, and twist multiple smaller items daily. Daily moving, traversing, and positioning self on varied uneven or unstable surfaces such as roofs and in trenches, often hampered by weather elements. Visual acuity is necessary to identify, inspect, observe, and assess details at near, mid, and far ranges. Ability to clearly distinguish colors for driving, identifying cables or other electrical components, and safety signage. Auditory acuity necessary to operate equipment; capable of distinguishing between equipment signals and the human voice often amidst background noises, such as wind, rain, and traffic. Subject to adverse weather and driving conditions. Ability to tolerate temperature and weather extremes found in the Alaskan arctic environment (fumes and odors, dust, low light conditions, rain, sleet, snow, hail, wind, temperature extremes). Travel and work outside in typical Alaskan cold weather (-20 to -30F) on satellite antennas. Ability to work shifts as assigned, work in standard office setting, and operate standard office equipment. Ability to accurately communicate information and ideas to others effectively. Physical agility and effort sufficient to perform job duties safely and effectively. Ability to make valid judgments and decisions. Available to work additional time on weekends, holidays, before or after normal work hours when necessary. Must work well in a team environment and be able to work with a diverse group of people and customers. The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to an immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.

Reports to: Director of Retail Operations Status: Regular, Full-Time, Exempt EEO Category: Administrative Support Workers JOB SUMMARY: The Systems Specialist will manage and optimize Aleut Energy's Odoo ERP platform to support retail operations across multiple locations. This role involves system configuration, troubleshooting, user training, and continuous improvement of Odoo functionalities to meet organizational needs. PRIMARY RESPONSIBILITIES * Champion Aleut Energy values: Integrity, Teamwork, Quality, Innovation, Compassion and Sustainability. * Configure and maintain Odoo modules for Retail POS, Inventory, Purchasing, Accounting, and CRM. * Manage user roles and permissions to align with operational responsibilities and compliance requirements. * Ensure system security and data integrity across all retail locations. * Customize workflows and reports to meet Aleut Energy's retail-specific needs. * Collaborate with developers and partners (e.g., Bista, BDO) for advanced customizations and troubleshooting. * Integrate Odoo with other enterprise systems. * Oversee data migration, accuracy checks, and version control. * Support integration with payroll systems (e.g., UKG) for timekeeping and commission tracking. * Oversee data migration, validation, and version control during system updates. * Serve as the primary contact for resolving Odoo-related issues impacting inventory accuracy, AP/AR processes, and POS functionality. * Provide technical support to store managers and finance teams as needed. * Generate and deliver weekly reports to management team. * Develop SOPs and training materials for front-end users and finance teams. * Conduct retraining sessions to address gaps identified during system audits and reconciliation phases. * Monitor system performance and recommend enhancements to improve inventory visibility, cash flow management, and customer experience. * Stay updated on Odoo releases and implement upgrades aligned with Aleut's operational goals. * Perform other duties as assigned. KNOWLEDGE, SKILLS, AND ABILITIES * Knowledge of Odoo ERP modules including POS, Inventory, Purchasing, Accounting, and CRM. * Understanding of retail operations, inventory workflows, and multi‑location store environments. * Familiarity with system integrations, APIs, and data exchange between enterprise platforms. * Knowledge of data validation, migration processes, and version control practices. * Understanding of payroll/timekeeping integrations (e.g., UKG). * Ability to configure, customize, and troubleshoot Odoo modules in a production environment. * Skill in creating workflows, dashboards, and operational reports. * Ability to diagnose system issues and implement sustainable solutions. * Proficiency with Excel/Sheets for reporting, reconciliation, and data analysis. * Ability to collaborate with developers and third‑party partners on customizations. * Strong communication skills for supporting non‑technical users and cross‑functional teams. * Ability to develop SOPs, training materials, and conduct user training sessions. * High attention to detail and commitment to data accuracy and system integrity. * Ability to manage multiple priorities in a fast‑paced retail environment. * Ability to analyze system performance and recommend operational enhancements. * Adaptability to new technologies, Odoo releases, and evolving business needs. MINIMUM QUALIFICATIONS * Bachelor's degree in information systems, computer science or a related field; equivalent experience may be considered in lieu of degree. * Three (3) years of progressive experience in system administration or related IT field. * Valid driver's license and ability to travel to multiple store locations. PREFERRED QUALIFICATIONS * Experience with Alaska Native Corporations. BENEFITS * 401K - Employer matching up to 4%. * Paid Holidays (13/year). * Paid Time Off (accrued bi-weekly). * 100% Employer paid Dental/Vision for employees and their qualified dependents. * 100% Paid Employee Life Insurance / Disability. * Advance your career with exclusive tuition benefits-Aleut employees and subsidiaries enjoy in-state tuition rates plus a 10% discount on University of Alaska Fairbanks online courses and certifications. PREFERENCE STATEMENT The Aleut Corporation ("Aleut") is committed to providing employment and development opportunities for our shareholders and descendants. Aleut shall make employment selections first based on qualifications for the position. Preference shall then be given to eligible and qualified TAC shareholders and descendants in accordance with the Alaska Native Claims Settlement Act, 43 U.S.C. § 1601 et seq., and other applicable laws. Aleut is an equal opportunity employer. Aleut shall select, train, and promote the most qualified individuals based upon relevant work factors such as work quality, attitude, education, and experience, so as not to discriminate against any employee or applicant on the basis of race, color, sex, sexual orientation, national origin, religion, marital status, changes in marital status, pregnancy, parental status, physical or mental disability, age, status as a disabled veteran, special disabled veteran, Vietnam veteran, and all other eligible veterans, or other classifications protected by applicable law.

Are you looking to advance your career and be an integral part of educating the next generation of nurses in Alaska? The University of Alaska Anchorage School of Nursing (SON) is growing and recruiting a full-time Program Support Specialist. In this role, you will provide vital support to students, staff, and faculty in advancing research, teaching, and service in Nursing throughout the state. As excellent healthcare is the cornerstone of prevention, wellness and quality of life, your contribution to our programs will be invaluable in ensuring their delivery. Join us as we pursue academic excellence, where your passion for administrative proficiency will enhance our program and leave a lasting impact on our students, staff, and faculty. We invite you to join our team and embrace the opportunity to contribute to the success and progression of our nursing program. As a Program Support Specialist, you will play a vital role in ensuring the efficient operation of the nursing programs. You will respond to inquiries from students, staff, faculty, and the community via phone, email, or in person, providing key program information, including course availability, registration dates, admission requirements, and campus resources. Additionally, you will assist with a variety of administrative tasks, such as maintaining student records, supporting class scheduling, preparing documents, coordinating program activities and events, and attending committee meetings. You will be responsible for accurately recording meeting minutes, contribute to departmental communications, assist with managing program-specific databases, and handle advanced administrative duties, including supporting classroom activities and proctoring exams when needed. You will ensure the proper documentation of program policies, meeting minutes, and other essential records. Through these responsibilities, you will help promote an environment that supports academic success and continuous improvement within the nursing programs. Candidates must be able to transition effectively between independent work and team projects. Strong written and verbal communication skills are essential, as this role serves as a key point of contact between the School and the community. Excellent planning and organizational abilities are crucial, as is the ability to track and organize data with attention to detail. Candidates should be skilled in prioritizing tasks, meeting deadlines, and maintaining inventory of equipment and supplies. Flexibility is also important, as candidates must be comfortable working in a dynamic environment, handling confidential information with discretion, and interacting effectively with leadership, students, faculty, staff, and community members. A commitment to working in a multicultural and medical education setting is vital, as is maintaining a professional and courteous demeanor to foster positive relationships within the diverse university community. Minimum Qualifications: High School graduation and three years progressively responsible office/administrative experience, or an equivalent combination of training and experience. Experience in general office procedures, practice and use of standard equipment. Preferred: Experience in health care higher education Position Details: This is a full-time, non-exempt staff position complete with both a competitive salary and full employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA Staff Salary Schedule, Grade 77, based on education and experience. Applications will be reviewed on a rolling basis until a successful candidate is identified. To view the full list of job responsibilities, please click HERE. ️If you have any questions regarding this position, please contact Angela Lashley at ******************** * To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible. The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at ************. The University of Alaska (*************** is an Equal Opportunity/Equal Access Employer and Educational Institution. The University is committed to a policy of non-discrimination (********************************* against individuals on the basis of any legally protected status. The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check. Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act. All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business. * Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report which contains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years. Access to the reports is available at: UAA: (Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension) Online: ******************************************* Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: ************ or ********************* / ************ or uaa_*************************. UAF: (Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus) Online: ***************************************** Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: ************ or *******************. UAS: (Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus) Online: ********************************************************************** Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: ************ or emailing ********************.