Remote support specialist jobs in Carson City, NV - 102 jobs
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Become a Surrogate and Help Create a Family While Supporting Your Own
Inclusive Surrogacy
Remote support specialist job in Carson City, NV
Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future.
Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process.
If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward.
Choose your own Intended Parent match
Immediate matches available
Choose the compensation package that is right for you
About Inclusive Surrogacy
Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable.
As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families.
Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value.
Surrogate Qualifications
Women ages 21 to 43
Must have given birth to at least one child in your care
Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant
Living in a stable and supportive environment
U.S. citizen or permanent resident
Healthy, non-smoking lifestyle; drug- and vape-free
No felony convictions
Willing to sign HIPAA and legal agreements (attorney consultation provided)
Not receiving government financial assistance such as food stamps, housing aid, or cash assistance
No prior surrogacy experience required
Pre-Pregnancy Benefits
All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel
300 dollar monthly allowance after contracts are signed
500 dollar start-of-medication fee
1,000 dollars per transfer attempt paid immediately
Independent legal counsel provided at no cost
Personal escrow advocate to ensure timely payments
4,000 dollars or more in expected pre-pregnancy benefits
Benefits During Pregnancy
24/7 coordinator support
300 dollars per month wellness allowance for singleton pregnancies
$38k-68k yearly est. 8d ago
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Tier 2 Technical Support Operations Analyst
ASM Research, An Accenture Federal Services Company
Remote support specialist job in Carson City, NV
The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
+ Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support.
+ Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2.
+ Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow.
+ Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed.
+ Be available for on-call 24x7x365 ongoing application support.
+ Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period.
+ Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well.
+ System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3.
+ Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs.
+ ServiceNow metrics reporting on ticket acknowledgements, resolution times and
**Minimum Qualifications**
+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
+ 4-6 years of experience in information technology, systems administration or other IT related field.
+ Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations.
+ Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.
**Other Job Specific Skills**
+ Technical problem solving and implementer skills in application coding, infrastructure, or automation.
+ Effective communications (written and spoken).
+ Coordinates and tracks well across AFS and client technical and functional teams.
+ ServiceNow ITSM (desired not required).
+ ITIL (desired not required).
+ Data Analysis / Excel.
+ SQL Server Integration Services (SSIS).
+ T-SQL
+ MSFT SQL Server
+ Azure SQL Databases
+ Database Architecture
+ Extract, Transform and Load (ETL) data
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$87k - $115k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$87k-115k yearly 53d ago
PC Support Specialist- Full Time
Barton Healthcare System 4.0
Remote support specialist job in South Lake Tahoe, CA
***Actual offered hourly wage will depend on experience of the applicant***
*** Salary Grade Range as of 7/1/25 ***
*** $31.10 - $46.70 per hour ***
is on-site ***
The PC SupportSpecialist is responsible for installation, support and repair of personal computers, printers, software, pc-related peripheral devices. Responds to user requests for assistance in a timely manner. Completes problem reporting and tracking, project tracking, database establishment, and maintenance and status reporting within the department. Completes maintenance of the Help Desk issues database. Provides follow-up to users and the IS staff. Provides on-call support on a scheduled basis. Functions as backup and support for the Security Admin, Network Administrator and Systems Administrator.
Qualifications
Education:
â High School Diploma or GED required
â Associates degree preferred
Experience:
â Minimum two years' experience in Information Systems or IT education equivalent
â Hospital or other health care environment experience preferred
Knowledge/Skills/Abilities:
â Demonstrated knowledge of virtual desktops, PCs, mobile devices, PC software, mobile apps, peripherals, servers and client PC connectivity (ethernet, TCP/IP and VPN)
â Google Collaboration Apps, VMWare, IOS and OS X knowledge a plus
â Experience with personal computer configuration, diagnosis and repair
â Customer-oriented and cool-tempered
â Familiarity with data communications
â Ability to organize and handle multiple priorities
â In compliance with patient safety standards, must be able to effectively communicate in English; bilingual abilities preferred
Certifications/Licensure:
â A+, Network+, or other similar industry-recognized certification is preferred
â ITIL Foundations certification preferred
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
â While performing the duties of this job, the employee is frequently required to walk, stand, sit, and talk or hear.
â The employee is occasionally required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms.
â The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl.
â Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.
â The employee must occasionally lift and/or move up to 25 pounds.
Working Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
â Normal office environment. The noise level in the work environment is usually quiet to moderate while in the office.
â Occasional travel to various health system locations.
Essential Functions
1. Provide consistently exceptional care at all times.
2. Serve as the first point of contact for customers seeking technical assistance or services over the phone or email.
3. Perform remote troubleshooting through diagnostic techniques and pertinent questions.
4. Determine the best solution based on the issue and details provided by customers.
5. Schedule an on-site visit with the customer if needed to resolve the issue or provision the service.
6. Direct unresolved issues to the next level of support personnel.
7. Provide accurate information on IT products or services.
8. Record issues and requests and their resolution and fulfillment in the logs.
9. Pass on any feedback or suggestions by customers to the appropriate internal team
10. Identify and suggest possible improvements on procedures.
11. Create accounts and configure hardware as part of the onboarding process.
12. Manage and monitor internal assets to ensure accurate inventory records.
13. Contribute to the effective implementation of organizational projects.
14. Provide on-call support on a scheduled basis.
15. Respond to the needs of the department by performing other duties, as necessary.
$31.1-46.7 hourly 60d+ ago
Help Desk Specialist
Nuaxis Innovations 3.9
Remote support specialist job in Reno, NV
\# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.** **Technology is our Passion. People are our Purpose.** We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind.
We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated **Help Desk Technician** for a Full-Time position.
**Job Summary:**
NuAxis Innovations is seeking a customer-focused Help Desk Technician to support the U.S. Fish and Wildlife Service (FWS) in Reno, NV. This on-site role is part of a mission-critical IT support team delivering responsive technical assistance to a mobile and hybrid federal workforce. You'll provide Tier 1 support, assist with hardware and software issues, manage mobile devices, and ensure end-user systems remain secure, updated, and operational. This is an excellent opportunity for a technician looking to support a high-impact federal mission while gaining experience in enterprise-level IT operations.
**Key Responsibilities**
· Provide Tier 1 IT support for desktops, laptops, mobile devices, and tablets.
· Respond to user requests via phone, email, and in-person support channels.
· Support and troubleshoot Apple iPads, iPhones, and Android mobile devices.
· Install, configure, and maintain desktop/laptop hardware and software.
· Track and manage IT service tickets and escalate complex issues as needed.
· Participate in equipment deployments and system upgrades.
· Communicate the status of pending requests, outages, and maintenance activities to end users.
· Maintain documentation and knowledge base articles as needed.
· Collaborate with server and network teams to resolve cross-functional issues.
**Minimum Qualifications**
· Associate's degree in IT or related field, or equivalent work experience.
· 2+ years of hands-on experience in a help desk or desktop support environment.
· Strong troubleshooting skills with Windows 10/11 and Microsoft Office 365.
· Exposure to supporting mobile devices in an enterprise environment.
· Strong communication and customer service skills.
· Ability to work independently in a fast-paced federal workplace.
· Must be eligible to work in the United States and pass a federal background check.
**Preferred Qualifications**
· Experience working with federal agencies or in a government contracting environment.
· Familiarity with ServiceNow, Remedy, or other ITSM/ticketing platforms.
· Certifications such as CompTIA A+, Network+, or ITIL Foundation.
**Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!**
**Our Profile:**
We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. (**************************
NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More (**************************** about our Benefits and Culture!
\#NAI #DICE
$46k-69k yearly est. 60d+ ago
Dynamic PC Support
Worldwide Techservices 4.4
Remote support specialist job in Reno, NV
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Job Description
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Additional Information
All your information will be kept confidential according to EEO guidelines.
$42k-62k yearly est. 60d+ ago
IT Support Analyst
Rocky Brands Careers
Remote support specialist job in Sparks, NV
Rocky Brands is a leading designer, manufacturer and marketer of premium quality footwear and apparel marketed under a portfolio of well recognized brand names. Our brands have a rich history of representing high quality, comfortable, functional, and durable footwear. Our products are organized around six target markets: outdoor, work, duty, commercial military, military, and western. As part of our strategy of outfitting consumers from head-to-toe, we market complementary branded apparel and accessories that we believe leverage the strength and positioning of each of our brands.ââ
The chosen candidate will perform a variety of maintenance, software installation, end-user support and training tasks to ensure end-user workstations, systems and networks meet Company and user requirements.
IT Support Analyst Essential Duties and Responsibilities
To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Duties and responsibilities include, but are not limited to, the following;
Administer end-user workstations and support end-user activities (Windows/Mac)
Enter, track, resolve, triage, escalate incidents entered into company ITSM solution when reported
Onboarding/off boarding Users
Maintain Confidentiality regarding information being processed, stored, or accessed by the end-users on the network.
Investigate user problems and identify source; determine possible solutions; test and implement solutions.
Act as second level support for IT Support Technicians.
Produce/Support Virtual Meetings
Perform off-site hardware upgrades when applicable.
Perform software and application installations and upgrades.
Create and upkeep IT knowledge base articles
Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational issues.
On-call rotation
Mobility Maintenance
Equipment Tracking
Skill in organizing resources and establishing priorities.
Excellent verbal and written communication skills.
Ability to learn and support new systems and applications.
IT Support Analyst Qualifications
The requirements listed below are representative of the knowledge, skill, and/or ability required.
High School Diploma or equivalent required. Associate's degree from a two-year college or technical school in a related field preferred.
A minimum of two (2) years of professional experience in an Information Technology support role.
Information Technology skills, including Microsoft Office, Windows, Mac, TCP/IP and VPN.
Ability to communicate technical information to non-technical personnel.
Must be self-driven
Physical Requirements: Normal, corrective vision range; ability to see color and distinguish letters, numbers and symbols. Frequently required to sit, stand, walk, talk, hear, bend, crawl and reach. Ability to reach with hands and arms. Occasionally lift and/or move up to 50 pounds.
$38k-68k yearly est. 10d ago
Field Support Technician
World Fuel Services 4.8
Remote support specialist job in Sparks, NV
At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.
Location: Sparks, NV
Travel Required: ~40%
Join a Global Leader in Energy Solutions
At World Kinect, we power businesses and communities worldwide with innovative energy solutions. This role supports our branded cardlock fueling sites-trusted names in commercial fueling across California and beyond. As a Field Support Technician, you'll be the hands-on expert ensuring these sites operate safely, efficiently, and in compliance with industry standards. This position offers variety, autonomy, and the chance to make a visible impact every day.
What You'll Do
Deliver prompt, courteous support to internal teams and external customers.
Keep our fueling sites clean and operational: dispose of trash, refill supplies, change light bulbs, sweep fuel lanes, and maintain overall site appearance.
Perform seasonal tasks such as snow removal and painting islands, canopy columns, and buildings.
Assist customers with fueling issues and provide clear, helpful guidance.
Troubleshoot and repair equipment including card readers, site controllers, and dispensers.
Order, pick up, and install parts needed for repairs.
Support compliance efforts: attend inspections, testing, and maintain accurate records for UST/AST systems.
Interface with Local, State, and Federal agencies to ensure regulatory compliance.
Manage hazardous waste programs and uphold health, safety, and fire code standards.
Respond to emergency situations 24/7 and resolve issues quickly and effectively.
What We're Looking For
Education: High school diploma or GED required.
Experience: 1-3 months related experience preferred; proficiency in MS Office and Google Suite required. Familiarity with Salesforce and Smartsheet is a plus.
Strong troubleshooting skills and ability to work independently.
Reliable transportation and ability to meet company driving requirements.
Why Join Us?
Be part of a team that values safety, compliance, and customer service excellence.
Enjoy a role with variety and responsibility, where no two days are the same.
Opportunities for growth and skill development in a dynamic industry.
Why You'll Love Working Here
Health Benefits: Medical, dental, vision + HSA/FSA options
Financial Security: 401(k) with company match, life & disability insurance
Time Off: 160 hours PTO + 9 paid holidays + 2 floating holidays
Learning & Growth: LinkedIn Learning access and development opportunities
Extra Perks: Legal/identity theft protection, accident/critical illness coverage
Ready to fuel your career with World Kinect? Apply today and be part of a team that keeps the world moving.
#WKC
#LI-TB3
World Kinect is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.Flyers Energy, LLC
$43k-52k yearly est. Auto-Apply 23d ago
Information Technology Support Analyst
Buckeye Corrugated 3.6
Remote support specialist job in Reno, NV
Responsible for Information Technology support to all areas of the organization. Maintain network security policies and procedures by monitoring, updating and reporting threats or concerns to the IT Manager. Provide general support to all BCI Divisions through the BCI support ticketing system, with particular emphasis on local division in Reno, Nevada, where this role will office for approximately the first six (6) months of employment (or longer).
Duties & Responsibilities:Tasks related to this position may vary and are not limited to those listed below: • Perform all duties from a foundation of trust and the highest ethical conduct, following established safety rules, company policies and procedures.
• Manage and coordinate the IT functions at the local division level and help with other divisions as required through support ticket assignments.
• Complete IT related projects at the local division level as well as other divisions as assigned by the IT Manager.
• Execute the required tasks for the newly established security framework.
• Provide support through our help desk system for division and corporate staff, including operating system issues, email, cybersecurity and company specific applications.
• Monitor help desk system to ensure SLA's are being met.
• Ensure that the I.
T.
infrastructure provides support for business operations.
• Other duties and responsibilities as assigned.
• Occasional travel to other divisions for project related work as well as defined visits to the corporate office for training and reviews.
• Full-time role in an office setting (following Pacific Standard Time business hours), sometimes installation related projects within a production environment.
Desired Skills and Behavioral Strengths:• Proficiency with Microsoft Windows server and workstation, Active Directory, and Office365• Proficiency with computer network hardware, software and peripheral equipment.
• Proficiency with computer networks, security systems, procedures and techniques.
• Proficient networking and troubleshooting principles.
• Excellent critical thinking skills to diagnose and solve problems.
• Organized time management skills and sense of urgency for completing initiatives within an agreed upon schedule.
• Excellent communication skills.
Desired Qualifications and Experience:• 5-10 years of relevant experience within a business environment, manufacturing is a plus.
• Undergraduate degree in IT related area from an accredited college or university.
About BCI:Buckeye Corrugated, Inc.
(BCI) is a privately held, employee-owned company with twelve (12) corrugated manufacturing facilities, providing an extensive range of corrugated packaging products.
Located in ten states, our services and capabilities include custom-designed corrugated packaging, point-of-purchase displays, point-of-sale packaging along with fulfillment and logistics.
Simply stated, we do not just make boxes.
We build the means to shape impressions and influence perceptions.
BCI provides competitive pay and a robust benefits package including but not limited to: medical, dental, vision and life insurance, disability benefits, 401(k), paid time off and holidays, as well as a bonus plan and opportunity for employee stock ownership.
$35k-69k yearly est. Auto-Apply 6d ago
Document Technology Client Specialist
Situsamc
Remote support specialist job in Carson City, NV
SitusAMC is where the best and most passionate people come to transform our client's businesses and their own careers. Whether you're a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve.
At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local - come join our team!
This new role in a growing part of SitusAMC's business serving internal groups and external clients with document technology solutions. This role performs the following duties personally or through SitusAMC department supervisors and representatives. This role will ensure that client relations are positive experiences which increases their satisfaction with SitusAMC products and services. This role will also be responsible for fulfilling and monitoring the delivery of document technology products, services, and programs to SitusAMC clients using OCR, AI, Acuity, DocAcuity, or other tools. Duties include working directly with clients and internal partners/departments to ensure document technology clients are receiving desired services timely and with quality. Document technology offerings include but are not limited to executing on document classification services, delivery of data extraction services, delivering documents and data to clients via agreed upon portals, or powering other document enabled offerings that may power a secondary market transaction. They may also include supporting DocAcuity clients. An understanding of SitusAMC operations, products and services, client needs, as well as some industry knowledge is required for this role.
Essential Job Functions:
+ Acts within alignment of security roles.
+ Work with other departments to ensure clients are experiencing a positive partnership
+ Develops and maintains client working relationships
+ Diligent contact/follow up with clients and internal partners
+ Acts as external client advocate with internal partners
+ Liaise and communicate progress between sr. management and other internal team members and stakeholders
+ Facilitates service orders with clients which may include delivery of document, data, or other reporting
+ Monitors production throughput and quality of outputs to ensure client service levels are met or exceeded
+ Works with client and SitusAMC internal partners to manage the quality delivery of all services provided to the client
+ Promotes services to existing clients
+ Consults with internal teams and communicates client and market requirements/product features
+ Other activities as may be assigned by your manager
Qualifications/ Requirements:
+ Bachelor's degree in related field or equivalent combination of education and experience
+ Intermediate-level support staff with 2-4 years of relevant experience.
+ Two to three years' experience in mortgage industry preferred
+ Prioritizes and plans work activities
+ Time management skills
+ Gathers and analyzes information skillfully
+ Expresses ideas and thoughts verbally and written forms
+ Exhibits good listening and comprehension
\#LI-AS1 #LI-Remote
Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings. SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume.
The annual full time base salary range for this role is
$52,000.00 - $70,000.00
Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies. All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans.
Pay Transparency Nondiscrimination Provision (******************************************************************************************************
SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Know Your Rights, Workplace Discrimination is Illegal (***********************************************************************************************
$52k-70k yearly 5d ago
IT Service Desk Specialist
Garlock Flexibles
Remote support specialist job in Reno, NV
Provide IT support for clients remotely or at a client site. Find fixes, workarounds, and final solutions by troubleshooting issues while providing exemplary customer service. Must be technically capable and a self-starter with strong organizational and customer service skills. May be required to travel to client sites, work weekends or after hours and work mandatory overtime when necessary.
Must have a positive can-do approach and attitude and adapt to change. Required to have effective verbal and written communication skills, good color vision, visual acuity to written material as well as product and machinery details, and change priorities as directed.
Essential Job Functions
Install and configure hardware and software
Respond to tickets in accordance with SLA guidelines
Record, track, and document the help desk request problem solving process
including actions taken through to the final resolution
Respond in timely manner to requests and issues
Repair and replace equipment as needed
Align endpoints with department security policy
Provide onsite and remotesupport to end users
Assist in AV setups as needed for meetings
Assist new hire training for basic IT needs
Set up new workstations for users (deploying equipment, checking over account setups)
Heavy use of Windows, Mac OS, iOS and Android devices
Ability to work in Active Directory
Test new technology
Create documentation for staff for training purposes
Resolve Tier 1 support tickets
Extreme Networks Switching knowledge
Lead and participate in projects approved by management that will improve the experience of our customers and colleagues.
Identify software and systems that are non-compliant with company, customer, state, and federal policies and provide a solution to become compliant
Perform other duties assisted or needed by request of supervisors/manager.
Follow all established safety rules and regulations and utilize required safety equipment
Report defective equipment or unsafe conditions to the appropriate personnel
Maintain work area in a clean and orderly condition
Follow all company Good Manufacturing Practices & Policies
Ability to collaborate and maintain Garlock's commitment to a Food Safe environment
Skills and Knowledge
A passion for customer service and developing leadership qualities
Some college education, formal training, or equivalent experience
3 years of experience in technical, customer facing capacity.
Demonstrates exceptional interpersonal skills
Impeccable problem-solving skills
Ability to own the resolution of reported issues through to completion
Ability to conceptualize and implement new solutions that improve the experience of our technicians and customers
Excellent oral and written communication skills
Strong organizational skills and the ability to handle multiple tasks concurrently
Ability to travel to off-site locations
PREFERRED QUALIFICATIONS:
Bachelor's Degree in a related field or certifications that align with front line support.
Bilingual (English/Spanish) a plus.
Physical Requirements
Typical environment of manufacturing, machinery, and production facilities
Exposure includes but is not limited to continuous noise, scent of materials, bright workstations, machinery with moving parts
Intermittently on feet for daily on concrete floors
Period lifting material weighing up to 50lbs
Squatting, crouching, turning, twisting, stretching, climbing steps, grabbing, pulling, pushing, and bending.
Visual and hearing acuity within normal limits
It is the responsibility of all Employees to ensure that the product produced by Garlock Flexibles meets or exceeds the expectations for quality of Garlock Flexibles and their Customers. It is also the responsibility of all employees to ensure that the Hygiene of their work area meets or exceeds the Standards set in the Garlock Flexibles Good Manufacturing Practices Manual at all times.
THE DESCRIPTION ABOVE REPRESENTS THE MOST SIGNIFICANT DUTIES OF THIS POSITION BUT DOES NOT EXCLUDE OTHER OCCASIONAL WORK ASSIGNMENTS NOT MENTIONED, THE INCLUSION OF WHICH WOULD BE IN CONFORMITY WITH THE FACTORS ASSIGNED.
$41k-59k yearly est. 21d ago
Technician III, Information Technology
Lake Tahoe Community College 4.2
Remote support specialist job in South Lake Tahoe, CA
Position Technician III, Information Technology Department Information Technology Starting Salary $49,952 to $55,153 annually, dependent on education and experience Initial Screening Date 02/09/2026 Preferred Start Date 03/09/2026 Details Lake Tahoe Community College (LTCC) announces an opportunity to work in Information Technology as a full-time Technician III.
Information technology plays an important role supporting educational services and providing access to the students of LTCC. At LTCC, IT enables a wide range of services as modern education relies heavily on digital tools and platforms to ensure that students have equitable access to learning resources, regardless of their location or circumstances.
The Technician III provides general support for employees and students by answering questions regarding computers, copiers, printers, and telecommunications equipment.
APPLICATION PROCESS:
After review, suitable applicants will be invited by phone or email on or around Thursday, February 12, 2026to participate in a skills assessment. Successful candidates will then be interviewed by a committee of approximately 3-5 individuals; these interviews are tentatively scheduled for Thursday, February 26, 2026. Meeting the minimum requirements does not guarantee an interview. LTCC reserves the right to return to the applicant pool at any point during the recruitment process.
COMPENSATION:
Salary Range: LTCC offers a competitive compensation package that includes a starting placement salary of $49,952to $55,153 annually, dependent on education and experience. There is potential to reach $63,958 annually, through step advancement plus longevity when appropriate. In addition to base salary, this position qualifies for extra bilingual (Spanish), masters or doctorate pay.
Benefits: Health and Welfare benefits include medical, dental, vision, life insurance, and long term disability. Several plan options maintain a zero monthly premium cost from the employee. LTCC also matches 26.81% of an eligible employee's salary and contributes it into a CalPERS pension account for qualifying employees.
Work-Life Balance: This position is 40 hours per week and 12 months per year, including summer and winter hours. Hours are expected to be Monday-Friday, shifts will be within center hours of 8 am to 5 pm, hours will shift according to the needs of the program. This position is eligible for overtime compensation (non-exempt). This position may qualify for LTCC's telecommute program, which allows employees the opportunity to telecommute for up to 20% of the work week after completion of a three-month qualifying period.
LTCC provides a generous leave package including 17 paid holidays per year plus 12 days vacation (with the potential to reach 24 days through years of service) and 12 days sick leave per year.
LTCC's Commitment to Diversity
Our ideal candidate will share and participate in LTCC's commitment to the values of diversity and equity while serving its ethnically and socioeconomically diverse student population. Lake Tahoe Community College is designated as a Hispanic-Serving Institution, reflecting the surrounding California and Nevada area.
Description
Definition:
Under the direction of an assigned Director, perform a variety of highly complex technical functions in support of the designated department, assist students, staff, and the public by providing information and appropriate materials.
Distinguishing Characteristics:
A Technician is trained or skilled in the technical aspect of a subject. This is the highest-level class in the Technician series that reports to a director or administrator within a department. Work is performed within general guidelines involving independent judgment and responsibility over projects. Duties involve performing the most technical and difficult tasks out of the Technician series, requiring specialized or advanced skill in one or more areas of the work assigned. Impact on students, financial, physical, or personnel resources is department wide.
Representative Duties:
Perform complex duties to support the ongoing functionalities and processes of designated Department; develop and implement systems and procedures to achieve assigned department goals; create, monitor, and maintain systems to facilitate the success.
Conduct various meetings to provide assigned program or process assistance and training to staff; present general program information and individual instructions to students, staff, or public.
Provide quality customer service to students and visitors in person and using communication technologies such as phone or email; interpret and explain department processes and procedures; and assist employees who interact with designated Department.
Accept and process forms, applications, and general information requested by individuals; interact with faculty, staff, students and the public; interpret and provide technical guidance on regulations; provide information on policies and procedures; assist with special projects.
Provide analysis of various reports; problem solve when performing calculations, maintain records and prepare reports within scheduled timelines; present and disburse information and reports as assigned.
Consult and collaborate with administrator and director to assess technical needs and make recommendations procedure changes. Develop resource requirements for assigned technical procedures. Strives to provide continuous improvement of technical process and procedures.
Serve on a variety of District committees as requested. Participate in district all staff events including but not limited to all campus team building day, convocation, state of the college address, senior day, and graduation.
Information Technology Option Class:
Respond to help desk tickets, incoming calls, walk-ins and email requests from end users. Focus on day-to-day, reactive tasks like hardware/software troubleshooting and user support. Lead problem-troubleshooting efforts, perform root-cause analysis for recurring issues, and recommend solutions or improvements. Maintain hardware & software inventories, asset tracking, warranty tracking, life-cycle management and disposal of obsolete equipment. Install, configure, maintain and repair desktops, laptops, tablets, printers, peripherals and mobile devices for faculty, staff and students.
Provide general support for employees and students by answering questions regarding computers, copiers, printers, and telecommunications equipment; help end users with setup and use of technology equipment including classroom media, instructional technology, and mobile computing resources. Communicate and answer questions regarding system status, downtime, operating procedures, policies, best practices, and available resources. Keep informed of all technology changes which affect end users; prepare tip sheets, training materials, and other documentation; and provide individual end-user training.
Maintain user accounts and menus for the VOIP (Voice Over Internet Protocol) phone system; follow procedures to add and modify login and email accounts; route requests and support the setup, modification, and termination of employee technology access; maintain detailed maps of the LTCC network.
Other Duties:
Perform related duties as assigned.
Employment Standards
Education and Experience
Education and Experience
Any combination equivalent to: associate degree in a related field plus two years of related experience.
Knowledge of:
* Modern office practices, procedures and equipment.
* Reception and telephone etiquette and techniques.
* General clerical and record-keeping techniques.
* Basic letter and report writing practices.
* Correct English usage, grammar, spelling, punctuation and vocabulary.
* District policies and procedures affecting assigned work
* Current hardware and software: Installation, maintenance, and repair of computer hardware.
* Local area networks (LANs), wireless networking, network security basics, and remote connectivity.
* Detection and correction of hardware/software malfunctions; ability to install/configure operating systems, and drivers.
Ability to:
* Interpret and apply district policies and procedures.
* Operate a variety of standard office equipment including a computer and related software.
* Make arithmetic calculations with speed and accuracy.
* Understand and follow oral and written directions.
* Communicate effectively both orally and in writing.
* Gather information from a variety of sources and prepare summary reports.
* Work independently and collaboratively in a team; prioritize tasks, manage multiple requests and projects
* Have strong customer-service orientation to support diverse users and communicate technical information clearly.
* Establish and maintain cooperative relationships with those contacted in the course of work.
* Plan and prioritize work.
* Demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, linguistic, ethnic backgrounds, and disabilities of community college students and staff.
Additional Requirement (Licensure/Certification):
* No additional requirement
Working Environment:
* Indoor Office environment.
* Constant interruptions
Minimum References Needed 3
$50k-55.2k yearly 14d ago
PEER RECOVERY AND SUPPORT SPECIALIST
Carson-Tahoe Regional Health Care 4.6
Remote support specialist job in Carson City, NV
US:NV:Carson City BHS Youth Crisis Center Full Time Variable Shift About Carson Tahoe Health CTH is a not-for-profit healthcare system with 240 licensed acute care beds, fully accredited by the Center for Improvement in Healthcare Quality (CIHQ). CTH was voted 5th most beautiful hospital in the nation nestled among the foothills of the Sierra Nevada in North Carson City and only a short drive away from world-famous Lake Tahoe & Reno. We serve a population of over 250,000 and feature two hospitals, two urgent cares, an emergent care center, outpatient services and a provider network with 19 regional locations.
Summary
Participates as a member of a multi-disciplinary team in providing supportive interventions to all patients with mental health and substance abuse issues within the BHS system. Certified Peer Recovery and SupportSpecialists are those with "lived experience" who consider themselves in recovery from a substance use or mental health disorder. Peer support includes relationship building in order to provide support, advocacy, wellness, and community engagement services to individuals. Peer support encompasses a range of activities and interactions between people who have shared similar experiences of being diagnosed with mental health conditions. These services promote connection and inspires hope. Offers a level of acceptance, understanding, and validation. Offers encouragement, practical assistance, guidance, and understanding to support recovery. Share tools that can complement clinical supports by providing strategies for self-empowerment and achieving a self-determined life even when experiencing challenges.
Qualifications
Required:
* Peer Recovery SupportSpecialist Intern from the Nevada Certification Board within six (6) months of hire.
* If hired on or before 10/16/2023, must have obtained certification by 4/30/23
* NVCI/CPI Training (Non-Violent Crisis Intervention) initial certification within six (6) months of hire.
Preferred:
* International Certification & Reciprocity Consortium State of Nevada Certification as Peer Recovery and SupportSpecialist Certification.
* Experience working within a mental health or substance use treatment setting.
* Bachelor's degree in related field.
Top 5 Reasons to Live in Carson City, Nevada
* Live, work and play in one of the most beautiful regions in the world
* Enjoy an array of outdoor activities world class skiing, golf, camping, mountain biking, hiking, water skiing, kayaking, hunting and fishing
* Just next door is Beautiful Lake Tahoe
* We are minutes from Reno known as the 'biggest little city in the world' - Fine dining, nightlife, shopping and home to the University of Nevada Reno.
* Family friendly atmosphere with affordable housing & excellent school system
Our Benefits
* No State Income Tax
* Medical, Dental, Vision, FSA, Telehealth
* Paid Time Off, Mental Health, and Volunteer Days
* 100% Vested 401K & Roth with Company Contribution
* Tuition Reimbursement
* Referral Bonuses
* On Site Education & Certification Programs
* Base Wage Increases for Relevant Advanced Degrees
* Free Calm App Subscription
$46k-76k yearly est. 21d ago
Operations Support Analyst
The Pasha Group 3.8
Remote support specialist job in Reno, NV
at The Pasha Group Information for California residents about our collection and use of job applicant personal information can be found here: Privacy Practices Operations Support Analyst - Power Reliable Systems, Data Accuracy & Operational Continuity
Are you detail-oriented, technically curious, and driven by keeping systems running smoothly? Join The Pasha Group as an Operations Support Analyst, where you'll play a critical role in maintaining application data integrity, user access, and reporting across proprietary and third-party systems that support our operations.
At Pasha, strong operations depend on accurate data, disciplined processes, and responsive support. In this role, you'll collaborate with business units, clients, and IT partners to ensure applications are configured correctly, issues are resolved efficiently, and users have the tools and access they need to succeed.
Maintain, Support & Optimize Operational Systems
Own the accuracy, reliability, and day-to-day support of applications that keep our business moving.
* System & Data Maintenance: Process system updates tied to service agreements, rate tables, and customer documents while ensuring accuracy and adherence to quality standards.
* Data Review & Auditing: Validate updates for accuracy, duplicates, and potential issues; prepare reports to identify discrepancies and support root cause analysis.
* Reporting & Analysis: Produce periodic and ad-hoc reports to support audits, operational insights, and issue resolution.
* Issue Resolution: Research, document, resolve, or escalate system discrepancies and errors using established SOPs; monitor and track issues through completion.
* User Access Management: Perform user account setup, password maintenance, and access controls for assigned applications.
* Documentation & Controls: Create and maintain work instructions, job aids, alerts, reports, and document libraries for supported applications.
* Project & Change Support: Prepare project plans, track deliverables, and support application enhancements, upgrades, implementations, and customer onboarding.
* Training & Enablement: Provide guidance and support to internal and external users; translate technical instructions into clear, business-friendly language.
* Service Coordination: Partner with the corporate helpdesk and IT to coordinate service requests and ensure timely resolution.
Be a Trusted Partner Across the Business
Collaborate cross-functionally to deliver accurate data, dependable systems, and responsive support.
* Client & Business Collaboration: Communicate effectively with clients, business units, and internal resources to meet SLAs and company standards.
* Tracking & Transparency: Maintain schedules, logs, and task lists; provide status updates and reports as requested.
* Confidentiality & Compliance: Handle sensitive data with discretion while applying policies, procedures, and regulations consistently.
What You Bring
You combine technical aptitude with precision, organization, and strong customer service.
* Education: High school diploma or equivalent required; Associate degree or coursework in Computer Science or a related field preferred.
* Experience: 2+ years in application or helpdesk support; experience with supply chain, transportation, or logistics systems preferred.
* Technical Skills: Understanding of web-based application databases and table structures; strong navigation of computer systems and applications.
* Data Accuracy: High attention to detail with proven ability to enter, review, and audit data accurately.
* Communication: Clear verbal and written skills; ability to translate technical concepts for varied audiences.
* Tools: Proficiency in Microsoft Word, Outlook, SharePoint (basic) and Excel (intermediate).
Your Strengths
You're dependable, analytical, and service-oriented.
* Strong prioritization and time-management skills
* Problem solver who evaluates options and recommends practical solutions
* Collaborative team player who also works effectively independently
* Customer-focused professional who builds trusted working relationships
* Values-driven contributor who models The Pasha Way: Excellence, Honesty & Integrity, Innovation, and Teamwork
Why You'll Love Working at The Pasha Group
At Pasha, your work directly supports operational accuracy and business continuity.
* High-impact role supporting enterprise systems and data integrity
* Collaborative, supportive environment with cross-functional exposure
* Opportunities to grow technical, analytical, and project skills
* Competitive compensation, strong benefits, and a values-driven culture
Ready to Support Systems That Power the Business?
Bring your technical precision and problem-solving mindset to The Pasha Group and help ensure our applications, data, and users stay aligned and effective. Apply today and grow your career with us.
Screening Requirements
Background Checks
Must be fully vaccinated against COVID-19, except as prohibited by law.
The information included in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive or exhaustive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
The salary range listed is based on the geographic zone associated with this role: RENO, NV. If you are applying to work from a different location, the salary range may vary to align with the cost of labor and market conditions in that area. For applicants from other zones, we encourage you to reach out to us to confirm the relevant salary range for your specific location. Starting pay will be determined by job-related factors including experience, education, and business needs and may be modified at any time.
Zone 3: $20.00 - $23.00
The Pasha Group family of companies are EOE/AA Employers - Minority/Female/Veteran/Disabled/and other Protected Categories
The Pasha Group family of companies are EOE/AA Employers - Minority/Female/Veteran/Disabled/and other Protected Categories
$44k-68k yearly est. Auto-Apply 4d ago
IT Technician
Landry's
Remote support specialist job in Stateline, NV
Overview It is the responsibility of the IT Support Tech to work across a broad range of technologies and communicate across multiple areas of the business to support user incidents and request, perform problem determination and resolution, and document all incidents reported. Provide first level support functions for all property systems including, but not limited to, PC's, Mobile devices, Windows, Microsoft Office, Telephony, Networks, Wireless, iSeries, and all applications including, but not limited to, PMS, CMS, SDS, Ambiance, Point of Sale, Visionary Solutions and Time and Attendance. This position must also exhibit a high level of professional and personalized guest service that embodies the Company's brand standard and core values (K.E.E.P. - Kindness, Engagement, Empathy and Positivity). Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide first-level support for all systems, software, and hardware. Use problem management software to track all user incidents, requests, and system downtime. Responsible for completion and documentation of all assigned daily tasks and activities per the daily work schedule. Ensure user problems and requests are completed within approved SLA's. Collaborate with team members to create and maintain standard operating procedures and technical support documentation. Ensure all workspaces and equipment is maintained per department policy and procedures. Collaborate with team members to complete project work. Collaborate with infrastructure and operations group to ensure efficient operation of the company's desktop computing environment. Maintain technology asset inventories including but not limited to PCs, laptops, monitors, printers, mobile devices, network, telephone systems and peripherals. Maintain knowledge of industry trends and technologies to help advance IT strategy. Performs any other duties as assigned. Qualifications To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Strong personal computing skills recommended and basic knowledge of computer operations. Demonstrated intermediate-level technical skills in all platforms. Basic knowledge of computer operations and users' environments. Intermediate-level skills related to troubleshooting on multiple platforms, problem determination, restoration techniques, related hardware and software products, and intermediate knowledge of network topologies. Intermediate analytical and problem-solving skills. Must have good customer service skills and excellent communications skills. Must be well organized and detail oriented and be able to perform many tasks at one time. Available to work in a 24-hour, 7 day a week environment. Minimum age requirement is 21. *PLEASE NOTE: THIS POSITION REQUIRES A GAMING LICENSE BY THE NEVADA GAMING CONTROL BOARD EDUCATION and/or EXPERIENCE: College training equivalent to Associate's degree in computer technology or equivalent technical training. At least one year in a technical support role preferred. MATHEMATICAL SKILLS: Basic math skills. Language Skills: Must be able to speak and understand English. PHYSICAL DEMANDS: Ability to move throughout the hotel (standing, walking, kneeling, and bending) for extended periods of time. Ability to sit for extended periods of time. Ability to express or exchange ideas verbally and perceive sound by ear. Ability to regularly move objects (lift, push, pull, balance, carry) up to 50 pounds. Constantly walking up to distances of 500 ft. during shift. Frequently stooping, reaching. WORK ENVIRONMENT: Work performed indoors in a climate-controlled environment. There are occasional hot and cold temperature changes. While performing the duties of this job, the employee is regularly exposed to a smoke-filled environment. Work with others in close spaces. Moderate to high noise levels. Walk/stand on tile/mats/carpet/cement. #GNLT Pay Range USD $22.00 - USD $24.00 /Hr. Tipped Position This position does not earn tips Benefits What we offer you: • Multiple benefit plans to suit your needs • Paid Time Off • 401K • Opportunities for advancement • Positive and respectful work environment where diversity is valued • Generous employee discounts on dining, retail, amusements, and hotels • Community volunteer opportunities Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.
To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Strong personal computing skills recommended and basic knowledge of computer operations. Demonstrated intermediate-level technical skills in all platforms. Basic knowledge of computer operations and users' environments. Intermediate-level skills related to troubleshooting on multiple platforms, problem determination, restoration techniques, related hardware and software products, and intermediate knowledge of network topologies. Intermediate analytical and problem-solving skills. Must have good customer service skills and excellent communications skills. Must be well organized and detail oriented and be able to perform many tasks at one time. Available to work in a 24-hour, 7 day a week environment. Minimum age requirement is 21. *PLEASE NOTE: THIS POSITION REQUIRES A GAMING LICENSE BY THE NEVADA GAMING CONTROL BOARD EDUCATION and/or EXPERIENCE: College training equivalent to Associate's degree in computer technology or equivalent technical training. At least one year in a technical support role preferred. MATHEMATICAL SKILLS: Basic math skills. Language Skills: Must be able to speak and understand English. PHYSICAL DEMANDS: Ability to move throughout the hotel (standing, walking, kneeling, and bending) for extended periods of time. Ability to sit for extended periods of time. Ability to express or exchange ideas verbally and perceive sound by ear. Ability to regularly move objects (lift, push, pull, balance, carry) up to 50 pounds. Constantly walking up to distances of 500 ft. during shift. Frequently stooping, reaching. WORK ENVIRONMENT: Work performed indoors in a climate-controlled environment. There are occasional hot and cold temperature changes. While performing the duties of this job, the employee is regularly exposed to a smoke-filled environment. Work with others in close spaces. Moderate to high noise levels. Walk/stand on tile/mats/carpet/cement. #GNLT
$22-24 hourly 4d ago
IT Support for NV Agency
Management Applications
Remote support specialist job in Reno, NV
Management Applications, Inc., a leading provider of Networking and Managed IT Services is seeking high-level IT professionals to support a contract serving the Lake Tahoe Region for a NV Agency.
Background
The Agency currently employs approximately 62 personnel and is housed in a 60,000 square foot building located in Stateline, NV.
**Please do not apply to this advertisement if you do not have experience in the below areas.
Responsibilities and Experience
Task 1 - User support for approximately 70 laptops. Support for basic network infrastructure; routers, switches, the two wireless networking systems, and all related hardware. Any necessary assistance to the voice system provider (contract with VOX).
Task 2 - Operations and maintenance of servers. The current baseline configuration of three physical servers running 30+ virtual servers in a VMWare/VSphere environment, with related hardware and applications. Agency employees will administer individual software programs (like Accela).
Task 3 - Advising the Agency in developing an IT infrastructure roadmap and strategy, analyzing tradeoffs and options, and potentially developing a transition plan to shift from a locally hosted environment into a cloud platform(s).
Equipment for Task 1
Network
Sonicwall NSA 2400 Security Appliance
Dell and Cisco Networking hardware
Wireless networks (2 - one secure & one public access)
Utility Telecom IP over Copper - 100 Mbps
User Support
Approximately 65 Dell Latitude laptops of various vintages
o Docking Stations
o LCD monitors
5 - 10 desktop workstations
3Macs
5 iPads (Air2)
Enterprise Software
Office 365/Exchange (Cloud based)
Springbrook - Accounting system (Cloud based)
Acronis backup
TrendMicro Security
Voice:
Nortel voice switch
Equipment for Task 2
Network
Dell R420 server running VMSphere
Dell R720 servers (x2) running ~30 virtual servers
NetApp FAS2240 SAN
Brocade fiber cards/cables to connect SAN and servers
Currently hosting ~ 30 websites using Microsoft and Linux platforms
Several older servers out of warranty that may require transitioning/virtualization
Enterprise Software
Accela - permitting software
ESRI ArcGIS - GIS mapping software
Springbrook - Accounting system (Cloud based)
MSSQL Server & Microsoft .net development platforms
Datamatics - Time & Attendance
RealQuest - Real Estate/Property Info
Job Application Instructions
To be considered for these positions please submit a clear and concise resume (2 pg max.) as well as your minimum salary requirements. We will NOT consider your application without the REQUIRED minimum salary requirements. Please also list all Certifications and Education within your resume.
$38k-66k yearly est. 60d+ ago
Engineer, Software & Information Platform
Cardinal Health 4.4
Remote support specialist job in Carson City, NV
**What Software & Information Platforms contributes to Cardinal Health** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.
Software & Information Platforms manages the technical configuration, design, administration, development, implementation and support of application and information frameworks that the organization's application solutions utilize. This job family partners with Application Development & Maintenance teams and other Information Technology function teams to identify enhancements for platforms and long-term capabilities.
This position will support designing, building, and operationalizing large-scale enterprise Business Intelligence platforms and applications using at least two or more technologies like SAP Business Objects, Tableau and Alteryx in both Windows and Linux OS.
**What is expected of you and others at this level**
+ Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
+ May contribute to the development of policies and procedures
+ Works on complex projects of large scope
+ Develops technical solutions to a wide range of difficult problems
+ Solutions are innovative and consistent with organization objectives
+ Completes work; independently receives general guidance on new projects
+ Work reviewed for purpose of meeting objectives
+ May act as a mentor to less experienced colleagues
**Responsibilities:**
+ Design, implement, and support BI platform administration including infrastructure builds, upgrades, performance testing, and ensuring high availability across cloud and on‑premises environments.
+ Administer and maintain BI platforms (e.g., SAP BusinessObjects, Tableau, Alteryx, Looker, SAS), with demonstrated expertise in at least two technologies.
+ Provide infrastructure and platform sizing for projects, including hardware, software, and cloud resource planning.
+ Manage multi‑tier BI environments: configure servers, groups, projects, workbooks, data sources, and secure connections.
+ Monitor, tune, and optimize performance using both native BI tools and cloud monitoring solutions to ensure scalability and reliability.
+ Ensure compliance and security standards are met or exceeded, supporting internal controls and external audits.
+ Collaborate with cross‑functional teams and external partners to deliver solutions, track project progress, and communicate risks and impacts to leadership.
+ Drive innovation and best practices by conducting proof‑of‑concepts, developing automation frameworks, and standardizing naming conventions, scripts, and coding practices.
**Qualifications:**
+ Bachelor's degree preferred or equivalent work experience preferred
+ 4-8 years of experience, preferred
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ 3+ years of architecture and engineering experience in Data Analytics/Reporting and Data Visualization tools preferred.
+ 2+ years of hands-on GCP experience in products like Compute Engine, IAM and APIs
+ Hands-on experience in architecting and designing Business Intelligence platforms in GCP/AWS cloud
+ Hands-on experience with Business Intelligence technologies like SAP Business Objects and Tableau
+ Advanced experience in writing complex SQL queries, stored procedures, etc
+ Experience in connecting analytic applications to GCP data stores such as BigQuery.
+ Programming languages Python, Java, and frameworks- Spring Boot, Spring MVC, REST API development expertise is a plus
+ Preferred to have prior experience in Collibra and Atscale.
+ Experience with CI/CD pipelines such as Concourse, Jenkins is a plus
+ Google Cloud Platform or any BI tool administration certification is a plus
**Anticipated salary range:** $94,900 - $135,600
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 02/15/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
$94.9k-135.6k yearly 40d ago
Become a Surrogate and Help Create a Family While Supporting Your Own
Inclusive Surrogacy
Remote support specialist job in Reno, NV
Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future.
Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process.
If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward.
Choose your own Intended Parent match
Immediate matches available
Choose the compensation package that is right for you
About Inclusive Surrogacy
Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable.
As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families.
Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value.
Surrogate Qualifications
Women ages 21 to 43
Must have given birth to at least one child in your care
Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant
Living in a stable and supportive environment
U.S. citizen or permanent resident
Healthy, non-smoking lifestyle; drug- and vape-free
No felony convictions
Willing to sign HIPAA and legal agreements (attorney consultation provided)
Not receiving government financial assistance such as food stamps, housing aid, or cash assistance
No prior surrogacy experience required
Pre-Pregnancy Benefits
All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel
300 dollar monthly allowance after contracts are signed
500 dollar start-of-medication fee
1,000 dollars per transfer attempt paid immediately
Independent legal counsel provided at no cost
Personal escrow advocate to ensure timely payments
4,000 dollars or more in expected pre-pregnancy benefits
Benefits During Pregnancy
24/7 coordinator support
300 dollars per month wellness allowance for singleton pregnancies
$38k-68k yearly est. 8d ago
Dynamic PC Support
Worldwide Techservices 4.4
Remote support specialist job in Reno, NV
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Job Description
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Additional Information
All your information will be kept confidential according to EEO guidelines.
$42k-62k yearly est. 17d ago
Help Desk Specialist
ASM Research, An Accenture Federal Services Company
Remote support specialist job in Carson City, NV
Supports one or more software applications developed and operated by ASM Research. Participates as a member of a team that handles inquiries from users for multiple applications. Performs basic user-problem analyses for the help desk. Assesses the customers' issue, performs initial triage, documents the problem, creates an incident and ensures the customer contract information is accurate and complete.
+ Performs basic user-problem analyses for the help desk; assists with monitoring the network management systems and ensures a prompt and appropriate response to customer requests and issues.
+ Collects screenshots and other data for use in troubleshooting, then acts as a liaison between the client and program developers.
+ Performs initial problem analysis of the more basic applications and modules, escalates to next level support and triages to technical staff when appropriate.
+ Coordinates efforts with staff associates and subject matter experts to resolve problems; logs and tracks requests for assistance related to the application as a primary user contact.
+ Responsible for knowing when to escalate an incident, resolves basic questions to problems associated with account administration, system navigation/functionality, access and FAQs.
+ Assists with compiling and regularly maintaining a log of Frequently Asked Questions (FAQ) originating with all categories of users. Assists with providing and managing official answers to all FAQs and distributing same to all interested stakeholders.
+ Contributes to the preparation of procedure manuals and documentation for help desk use.
+ Assists in conducting periodic user satisfaction surveys and tracking user problem trends.
+ Makes recommendations for improvements to help desk and assists with creating reports based on information provided from user surveys and trend analyses.
**Minimum Qualifications**
+ HS Diploma
+ 0-1 years of customer service and/or help desk experience.
+ Candidates must possess a current secret security clearance.
+ **Work hours are Sun - Thurs 10P - 7A CT**
**Other Job Specific Skills**
+ Knowledge of and ability to use computers, including the Microsoft Suite and Internet Explorer. Being able to type quickly and accurately is essential.
+ Must have strong interpersonal and communications skills.
+ Must be confident in ability to control phone conversations and guide customers.
+ Ability to provide step-by-step instructions and clearly express ideas and solutions to customers and colleagues.
+ Well-developed presentation, telephone and writing skills.
+ Ability to work in a team-oriented environment.
+ Ability to learn new computer applications and to continually learn changes to those computer applications.
+ Ability to multi-task.
+ Must be flexible and dependable.
+ Strong active listener, giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times, preferred.
+ Prior military experience or knowledge is helpful but not required.
+ Knowledge of ITIL framework and processes preferred.
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$19.51 - $22.00/hr
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$19.5-22 hourly 1d ago
IT Service Desk Specialist
Garlock Flexibles
Remote support specialist job in Reno, NV
Provide IT support for clients remotely or at a client site. Find fixes, workarounds, and final solutions by troubleshooting issues while providing exemplary customer service. Must be technically capable and a self-starter with strong organizational and customer service skills. May be required to travel to client sites, work weekends or after hours and work mandatory overtime when necessary.
Must have a positive can-do approach and attitude and adapt to change. Required to have effective verbal and written communication skills, good color vision, visual acuity to written material as well as product and machinery details, and change priorities as directed.
Essential Job Functions
Install and configure hardware and software
Respond to tickets in accordance with SLA guidelines
Record, track, and document the help desk request problem solving process
including actions taken through to the final resolution
Respond in timely manner to requests and issues
Repair and replace equipment as needed
Align endpoints with department security policy
Provide onsite and remotesupport to end users
Assist in AV setups as needed for meetings
Assist new hire training for basic IT needs
Set up new workstations for users (deploying equipment, checking over account setups)
Heavy use of Windows, Mac OS, iOS and Android devices
Ability to work in Active Directory
Test new technology
Create documentation for staff for training purposes
Resolve Tier 1 support tickets
Extreme Networks Switching knowledge
Lead and participate in projects approved by management that will improve the experience of our customers and colleagues.
Identify software and systems that are non-compliant with company, customer, state, and federal policies and provide a solution to become compliant
Perform other duties assisted or needed by request of supervisors/manager.
Follow all established safety rules and regulations and utilize required safety equipment
Report defective equipment or unsafe conditions to the appropriate personnel
Maintain work area in a clean and orderly condition
Follow all company Good Manufacturing Practices & Policies
Ability to collaborate and maintain Garlock's commitment to a Food Safe environment
Skills and Knowledge
A passion for customer service and developing leadership qualities
Some college education, formal training, or equivalent experience
3 years of experience in technical, customer facing capacity.
Demonstrates exceptional interpersonal skills
Impeccable problem-solving skills
Ability to own the resolution of reported issues through to completion
Ability to conceptualize and implement new solutions that improve the experience of our technicians and customers
Excellent oral and written communication skills
Strong organizational skills and the ability to handle multiple tasks concurrently
Ability to travel to off-site locations
PREFERRED QUALIFICATIONS:
Bachelor's Degree in a related field or certifications that align with front line support.
Bilingual (English/Spanish) a plus.
Physical Requirements
Typical environment of manufacturing, machinery, and production facilities
Exposure includes but is not limited to continuous noise, scent of materials, bright workstations, machinery with moving parts
Intermittently on feet for daily on concrete floors
Period lifting material weighing up to 50lbs
Squatting, crouching, turning, twisting, stretching, climbing steps, grabbing, pulling, pushing, and bending.
Visual and hearing acuity within normal limits
It is the responsibility of all Employees to ensure that the product produced by Garlock Flexibles meets or exceeds the expectations for quality of Garlock Flexibles and their Customers. It is also the responsibility of all employees to ensure that the Hygiene of their work area meets or exceeds the Standards set in the Garlock Flexibles Good Manufacturing Practices Manual at all times.
THE DESCRIPTION ABOVE REPRESENTS THE MOST SIGNIFICANT DUTIES OF THIS POSITION BUT DOES NOT EXCLUDE OTHER OCCASIONAL WORK ASSIGNMENTS NOT MENTIONED, THE INCLUSION OF WHICH WOULD BE IN CONFORMITY WITH THE FACTORS ASSIGNED.
How much does a remote support specialist earn in Carson City, NV?
The average remote support specialist in Carson City, NV earns between $30,000 and $73,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.
Average remote support specialist salary in Carson City, NV
$46,000
What are the biggest employers of Remote Support Specialists in Carson City, NV?
The biggest employers of Remote Support Specialists in Carson City, NV are: