Remote support specialist jobs in Dubuque, IA - 22 jobs

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Deskside Support Representative Distributed Client Services Location: DUBUQUE,IA Duration: 1 year (with possible extension) Job Description: · Win7/Win XP OS support · Office 2003/2007/2010 support · Deskside support skills, IMAC, must be able to troubleshoot complex issues. Additional Information For more information, Please contact Shubham 97295-4595

Xinnovit is a global leader in technology consulting, outsourcing, and workforce management solutions. Our mission is to enable our clients to become more agile and competitive with the help of innovative technologies. We empower our clients to respond faster and more intuitively to changing market dynamics. The business environment is complex, often under significant constraints and pressures from various sources. We have the knowledge, experience and capabilities to provide our clients the tools they require to achieve better, faster and effective transformation that make them the leaders in their industry. Our Goals Are: • To use our expertise to the benefit of our clients and partners through open communication and collaboration. • To ensure sustainable and profitable long-term growth. • To provide a return on investment to shareholders. • To promote employee development. Job Description Thorough applied technical knowledge of the fundamental concepts and technologies associated with Tumbleweed / Connect: Direct. Resource with high level Unix OS skills could be considered to be trained on Tumbleweed/NDM. Unix skills for AIX and Linux. This SA will be supporting the Connect: Direct and Tumbleweed applications in addition to Unix work Additional Information All your information will be kept confidential according to EEO guidelines.

The IT Support Specialist monitors escalated tickets from the Help Desk and maintain knowledgebase systems. This position works with vendors and internal staff to assist in problem solving. #DupacoDifference. ******************************************* Dupaco Values: Demonstrates Dupaco Values: Rooted In Trust, Empathetic Understanding, Strengthening Relationships, Advocate for All and Invest in You What you'll be doing: Provide quality service to members, potential members and coworkers. Demonstrate teamwork and professionalism in all interactions with coworkers. Promote a professional image of the credit union at all times. Answer employee phone calls to help troubleshoot issues. Monitor escalated tickets from Helpdesk and work with other IT staff and third-party vendors for basic support to resolve issues in a timely manner. Monitor and track reoccurring issues, potential fixes or workarounds to IT Support Supervisors and provide suggestions for improving efficacy for Dupaco overall. Improve knowledge of basic Dupaco's IT systems and their functions by working with Senior Support Specialists and IT Infrastructure team. Attend weekly IT meetings to discuss known issues and provide suggestions for improvements. Create, update, and remove employee logins as requested. Maintain communication with other departments who assist with troubleshooting issues. Provide end user support for all software applications and end user hardware (ex. desktop terminal, monitors, etc.). Assist with equipment setups as needed. Make necessary recommendations to IT Support Specialist Supervisor for improvement to infrastructure systems and applications. Serve as back up to the internal Help Desk as needed. What you'll need: Associate's degree in related field or equivalent experience. Ability to trouble shoot and solve complex problems. Strong interpersonal and communication (verbal & written) skills.

Benefits: Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us! No matter your work background or experience level, we welcome you to apply! What you need: Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience is preferred, but not required Willingness to learn and grow in a customer-focused role Additional Perks: Full-time and part-time positions are available Flexible Schedule Options - Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Free tax preparation training and PTIN registration reimbursement Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Opportunities for advancement within the organization Employee referral program Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Working at Jackson Hewitt Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us. Taxes are fun (really!) At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now. PTIN Certification: Yes Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. CANDIDATE ACKNOWLEDGEMENT: Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation. I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered. I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out. By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.

Why US: * Headquarters is in Charlotte, NC * Recently expanded to nearshore * isolved ranked for SMB Payroll in 2023 Sapient Report * Voted top places to work in USA 2023 About the role Are you passionate about delivering exceptional customer experiences and driving project success? As a Project Support Specialist, you'll play a key role in ensuring client satisfaction by managing and executing projects for isolved HCM ancillary products-including Benefits, HR, Payroll, Talent Management, and Time solutions. You'll act as a trusted resource and project owner, solving complex challenges and helping clients maximize the value of our solutions. This role offers the opportunity to work independently and collaboratively in a dynamic, customer-focused. What you´ll do * Manage and fulfill project-related requests within the isolved HCM system. * Respond to assigned cases within defined SLAs and maintain detailed case notes. * Maintain project lists and meet customer deadlines with precision. * Identify upsell opportunities such as optimization services and additional features. * Collaborate across teams to deliver a seamless customer experience. * Schedule and lead client meetings to assist with inquiries or system setup. * Troubleshoot configuration, user access, and connectivity issues. * Adapt to multiple communication channels (phone, tickets, chat, email). * Apply critical thinking to solve complex problems and contradictory information. * Promote team engagement and recognize peers through our Share & Perform platform. * Embrace continuous learning and lead with our Support Core Values in every interaction. Preferred Qualifications * 3-6 years of experience in a related role * 2-4 years in Customer Service/Support. * Proficiency in isolved People Cloud or similar HCM systems. * Proven success in project management and customer-facing roles. * Strong presentation, written communication, and interpersonal skills. About isolved isolved is an employee experience leader, providing intuitive, people-first Human Capital Management technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers - who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow. For more information, visit ******************* EEO Statement isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are. Disability Accommodation Visit ************************** for more information regarding our incredible culture and focus on our employee experience. Visit ************************* for a comprehensive list of our employee total rewards offerings. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions outlined above.

Join Guttenberg Municipal Hospital & Clinics as a PRN Patient Support Specialist, where every day brings new opportunities to make a difference in patients' lives. This exciting position caters to recent graduates seeking flexible schedules while working onsite in beautiful Guttenberg, Iowa. You'll have the chance to develop your skills in a dynamic healthcare environment, engage with diverse patient populations, and contribute to innovative solutions in patient care. With competitive pay ranging from $15.91 to $23.87 per hour, this role offers valuable experience that can set the foundation for a rewarding career in healthcare. Your passion for customer-centric service and problem-solving will thrive here, alongside a forward-thinking team that values excellence and integrity in every interaction. You will be offered great benefits such as Competitive Salary, IPERS, 457b, and 457b Roth. Be part of a dedicated team that empowers you to grow professionally while making a positive impact in the community. Guttenberg Municipal Hospital & Clinics: Our Mission For more than 60 years, Guttenberg Municipal Hospital & Clinics has been a supportive, helpful neighbor in the community we all love. Though we have expanded our services and specialties while upgrading our technology and facilities, you will find we have kept our personalized, family-focused approach to healthcare alive and well. Learn more about our patients and services in our most recent newsletter Keeping You Well. Your role as a Patient Support Specialist The Patient Support Specialist (PSS) at Guttenberg Municipal Hospital & Clinics plays a crucial role in delivering quality care to patients of all ages under the supervision of the Registered/Charge Nurse. This multifaceted position involves assisting patients with activities of daily living and providing essential nursing care within the professional scope of practice. As the first point of contact for hospital patients, the PSS greets, receives, and ensures their needs are met while guiding visitors and vendors effectively. Additionally, the PSS handles incoming calls, routing them to the appropriate Patient Care Unit or emergency room as necessary. This role also encompasses various clerical tasks related to the admission and registration process of inpatients, outpatients, and ER patients, as well as maintaining organized records and performing cleaning duties to uphold a safe and welcoming environment in patient care areas. What you need to be successful To excel as a Patient Support Specialist at Guttenberg Municipal Hospital & Clinics, candidates must possess a range of essential skills and qualifications. A current Certified Nursing Assistant Certificate, LPN License, or EMT License is required, alongside maintaining all relevant certifications, including BLS certification. Candidates should demonstrate the ability to read, write, and perform basic math, along with a foundational clinical knowledge base that enables them to deliver quality care effectively. Strong customer service skills, complemented by organizational and team-building abilities, are crucial for collaborating with colleagues and ensuring seamless interdepartmental communication. Familiarity with medical terminology enhances the PSS's capability to respond appropriately to patient needs. While less than a high school diploma is acceptable, one to two years of healthcare experience is preferred, fostering a solid understanding of the healthcare environment and the nuances involved in patient support. Knowledge and skills required for the position are: * Less than a high school diploma; ability to read * write * and do basic math * Must have current Certified Nursing Assistant Certificate * LPN License or EMT License * -Must maintain all licenses/ certificates * -Must obtain/ maintain BLS Certification * -Must meet all continuing education requirements as mandated by your respective governing board * -Must have clinical knowledge necessary to competently perform quality care and duties * including medical terminology skills * customer service skills * organizational skills * team-building skills and interdepartmental communication skills * -Must meet all required certifications and training as directed by GMHC * One to two years healthcare experience preferred Join us! If you feel that this job is what you're looking for, applying is a piece of cake - just follow the instructions on this page. Good luck! Post-offer, pre-employment fit-for-duty assessment required, as well as Influenza vaccination.

Responsibilities The Peer Support Specialist is a person who is living well in recovery, who has experienced a loss of a significant role in his/her life due to the experience of serious mental or serious emotional disturbance, addiction, loss, or trauma. The Peer Support Specialist assists individuals in setting goals for recovery and helping them gain skills and needed resources and support. In addition, you will: * Provide effective peer mentoring, guidance, and support based on lived experience, with a strong commitment to understanding and promoting mental health recovery. * Adhere to the Iowa Peer Support Specialist Code of Ethics. * Collaborate with clients to develop and implement individualized recovery and wellness plans, including goal setting and the creation of coping strategies. * Assist clients in accessing and navigating community resources, medical appointments, therapy, and support groups. * Advocate on behalf of clients to ensure their rights are protected and to help them navigate systems such as healthcare, social services, and the criminal justice system. * Support skill-building by helping clients develop social, daily living, and coping skills that foster independence and personal growth. * Document client interactions, track progress, and report any concerns, challenges, or notable changes in behavior to clinical and professional staff. * Respond promptly and appropriately to client crises and emergencies as needed. Grant-Funded Initiatives (e.g., SAMHSA, State, or Local Projects) * Support grant-funded initiatives aimed at improving behavioral health outcomes, recovery engagement, and access to care for priority populations (e.g., SUPRT, Hepatitis C (HCV)). * Participate in program activities and data collection efforts to fulfill grant requirements, including outcome tracking, performance measurement, and reporting. * Perform other duties as assigned to support the success of grant-funded projects and organizational goals. * Other duties as assigned. Requirements Education: * High School Diploma or equivalent required. Experience: * Self-Identify as an individual with lived experience of a mental health and/or substance use disorder. * Must be well established in their own recovery and symptoms are stable - at least one (1) year in successful recovery. Knowledge/Skills: * Ability to practice healthy self-care * Knowledge of, and experience in working with adults with brain health disorders. * Ability to read, write, and communicate effectively in English, additional languages a plus. * Possess basic computer skills Licenses/Certifications: * Current and valid driver's license and ability to meet agency driving requirements is required. * Mandatory Reporter of Child/Dependent Adult Abuse Certification or the ability to obtain within six (6) months of hire and every three (3) years thereafter required. Benefits Competitive benefits package for full-time employees working 30+ hours a week: * Health insurance (up to 79% employer paid) * Dental insurance * Vision insurance * 401(k) with profit sharing and employer match * Paid time off (accrue up to 80 hours during first year of employment; increases based on tenure with agency) * 10 paid holidays * 80 hours sick time * 2 wellness days * Staff development and training * Public Service Loan Forgiveness (PSLF) eligibility for federal student loans * Employer paid CEU's through Relias * PerkSpot- employee discount program * Employee assistance program About the Organization Hillcrest is a non-profit organization that assists adults and children in need of help. Every day, Hillcrest builds confidence in hundreds of people and families. We strive to be a leading provider in supporting brain health and wellness. We're a place where compassion is commonplace. Where our passion soars and faith restores. COVID-19 Vaccination Not Required*

Are you ready to bring your Network Technology expertise to one of the Top 100 Insurance Agencies in the U.S. and proudly Great Place to Work Certified, 2025? Join TRICOR, LLC as a Network Administrator and discover what the best work of your career could be like! This role will work from our Madison, WI location. What You'll Do: * Maintain, configure, and monitor network systems and servers * Troubleshoot and resolve advanced network issues * Support disaster recovery planning and infrastructure documentation * Implement and maintain network security (firewalls, VPNs, access controls) * Manage data circuit installs/disconnects, phone number porting, and vendor invoices * Support Fortinet products, equipment lifecycle, and integration for acquired agencies What You Bring: * Degree in IT/CS or 2+ years' experience (or equivalent) * Hands-on Fortinet experience or similar (required) * Hands-on experience with email authentication protocols including: SPF, DKIM and DMARC or similar (required) * Strong understanding of network infrastructure, routers, switches, firewalls * Valid driver's license * Ability to create technical documentation * Strong communication and organizational skills Preferred: LAN/WAN/VPN knowledge, Windows OS familiarity, Epic experience (not required) Join a team where your work truly supports our people, our clients, and our growth. Apply today to be part of TRICOR's trusted IT team!

AgVantage FS is headquartered in Waverly, Iowa with branches in Northern and Eastern Iowa. AgVantage FS has about 400 employees (including seasonal workers) and approximately 23,000 customers. The cooperative does business in agronomy, energy, precision agronomy, and agri-finance. AgVantage FS is part of the GROWMARK System, an agricultural cooperative serving more than 100,000 customers across North America and Ontario, Canada. PURPOSE AND SUMMARY STATEMENT Perform RTK GPS boundary mapping, prepares machine setup files for FS equipment, works closely with Data Management Specialist and Operations personnel, provide technical support to FS agronomy locations. ESSENTIAL JOB FUNCTION Develops RTK mapping strategy and performs RTK GPS mapping functions Utilizes UTV to gather RTK data, developing field boundaries and analytics Document location information to maintain accuracy, returns information to designated company location equipment for application Serves as the information link between Data Management Specialist and Agronomy Operations and serves as a contact person on all matters relating to precision farming Responsible for the transferring and updating of field information between all mapping platforms (example Agvance Sky Mapping, MyJD Ops Center) Create precision setup data files and import into location machines Drives company vehicle, with trailer in tow, to designated customer crop field locations for boundary mapping and grid soil sampling Assist in training, troubleshooting, and provide technical support to FS agronomy operations personnel Attends/participates in scheduled technical training sessions and meetings OTHER JOB FUNCTIONS Performs crop scouting duties for producer acres based on workload or seasonal demands Gathers grid soil sampling service order requests from the Data Management Specialists during fall and spring Utilizes GPS technology and field maps to manually collect grid soil samples using a soil probe Ensures grid soil test samples get to location for pickup by soil testing lab May periodically delivery soil tests directly to soil lab Maintain knowledge of current and new technology in Precision Farming Attends all meetings, trainings and seminars as assigned Assist DVS Team with special projects Performs all other duties as assigned REQUIREMENTS Normally requires an associate degree in an agriculture or the equivalent thereof, and 1-2 years or more of related work experience in GIS/GPS to demonstrate knowledge of precision technology. Ability to work extended hours as business conditions warrant Occasionally exposed to: * Extreme weather conditions (hot, cold, wet, etc.) * Working conditions may include dust, fumes, chemicals, and electrical hazards with appropriate safety measures * May be required to work at varying heights * Lift 21-50 lbs. Ability and willingness to participate in required training that may include education on GROWMARK's policies and procedures and additional training as it relates to the requirements of the position. We are an equal opportunity/Disabled/Protected Veteran Employer. All individuals, regardless of demographic or other background, are encouraged to apply. Further, as a federal, state, and local contractor, we comply with government regulations and executive orders as applicable, including affirmative action responsibilities for qualified individuals with disability and protected veterans.

Job Description Customer Support Engineer Overview: As a valued member of the XL Specialized Trailers team, the Customer Support Engineer plays a key role in delivering technical expertise and customer-focused support throughout the trailer lifecycle. This position bridges the gap between customers, dealers, and internal departments-providing accurate trailer quotes, resolving service and warranty issues, and designing parts and solutions for service orders. The ideal candidate combines mechanical design knowledge with strong communication, organization, and problem-solving skills to ensure a seamless customer experience from quote to after-sale support. Key Responsibilities: Customer Support & Service Serve as a technical resource for customers and dealers, providing timely responses and solutions to inquiries. Support warranty activities by assisting with technical evaluations, gathering field information, coordinating with internal teams, and ensuring timely communication and follow-up with customers. Troubleshoot mechanical and hydraulic issues using engineering principles and field feedback. Prepare and maintain accurate documentation of customer interactions, service issues, and resolutions in the CRM system. Quoting & Estimating Prepare accurate trailer and service quotes, including pricing, options, and technical configurations. Support the sales team with technical insight to ensure product specifications meet customer requirements. Collaborate with design and production teams to confirm feasibility, costs, and lead times. Enter trailer and service orders into the ERP system with accuracy and attention to detail, ensuring data integrity and timely processing. Engineering & Design Design and model custom or replacement parts for service sales orders using CAD software. Develop and release service drawings, component details, and modification packages for production or field use. Partner with design engineering to communicate recurring service trends, field issues, and improvement opportunities. Participate in root cause analysis and corrective action initiatives to improve product performance and reliability. Continuous Improvement & Collaboration Support process improvement initiatives within warranty, quoting, and service workflows. Provide input for technical bulletins, product documentation, and customer training materials. Participate in cross-functional meetings to ensure alignment between engineering, sales, and production. Assist with customer events, trade shows, or field demonstrations as needed. Qualifications: Bachelor's Degree in Mechanical Engineering or a related technical field (required). 3+ years of experience in a customer-facing engineering, field service, or technical support role-preferably in trailer, heavy equipment, or manufacturing industries. Strong understanding of mechanical systems, hydraulics, and materials. Experience with CAD/design software and basic drafting/modification work. Excellent written, verbal, and interpersonal communication skills. Proficiency with Microsoft Office Suite and ERP/order management tools. Strong analytical skills with the ability to interpret technical data and provide actionable solutions. Highly organized and self-motivated, with a continuous improvement mindset and customer-first attitude. Supervisory Responsibilities: None Supervision Received: Works under general supervision, with the ability to take initiative in prioritizing work and completing assignments. Responsible for keeping the supervisor informed of progress, potential challenges, and any future implications of work. Public Contact: Engage with customers, dealers, and team members daily, demonstrating professionalism, courtesy, and good judgment. Licensing and Certification: None required Physical Demands: Extended periods of sitting. Ability to routinely lift 20 lbs. and occasionally up to 50 lbs. Work Environment: Work is performed indoors and occasionally outdoors. Minimal travel required.

Job DescriptionBenefits: Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us! No matter your work background or experience level, we welcome you to apply! What you need: Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience is preferred, but not required Willingness to learn and grow in a customer-focused role Additional Perks: Full-time and part-time positions are available Flexible Schedule Options Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Free tax preparation training and PTIN registration reimbursement Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Opportunities for advancement within the organization Employee referral program Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!

Why US: Headquarters is in Charlotte, NC Recently expanded to nearshore isolved ranked for SMB Payroll in 2023 Sapient Report Voted top places to work in USA 2023 About the role Are you passionate about delivering exceptional customer experiences and driving project success? As a Project Support Specialist, you'll play a key role in ensuring client satisfaction by managing and executing projects for isolved HCM ancillary products-including Benefits, HR, Payroll, Talent Management, and Time solutions. You'll act as a trusted resource and project owner, solving complex challenges and helping clients maximize the value of our solutions. This role offers the opportunity to work independently and collaboratively in a dynamic, customer-focused. What you´ll do Manage and fulfill project-related requests within the isolved HCM system. Respond to assigned cases within defined SLAs and maintain detailed case notes. Maintain project lists and meet customer deadlines with precision. Identify upsell opportunities such as optimization services and additional features. Collaborate across teams to deliver a seamless customer experience. Schedule and lead client meetings to assist with inquiries or system setup. Troubleshoot configuration, user access, and connectivity issues. Adapt to multiple communication channels (phone, tickets, chat, email). Apply critical thinking to solve complex problems and contradictory information. Promote team engagement and recognize peers through our Share & Perform platform. Embrace continuous learning and lead with our Support Core Values in every interaction. Preferred Qualifications 3-6 years of experience in a related role 2-4 years in Customer Service/Support. Proficiency in isolved People Cloud or similar HCM systems. Proven success in project management and customer-facing roles. Strong presentation, written communication, and interpersonal skills. About isolved isolved is an employee experience leader, providing intuitive, people-first Human Capital Management technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers - who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow. For more information, visit ******************* EEO Statement isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are. Disability Accommodation Visit ************************** for more information regarding our incredible culture and focus on our employee experience. Visit ************************* for a comprehensive list of our employee total rewards offerings. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions outlined above.

JOB DESCRIPTION: Systems Engineer - Product Support REPORTS TO: Product Support Manager WHAT WE ARE LOOKING FOR: We are seeking an aspiring leader with a passion for innovation and collaboration, eager to work across diverse business processes. This role offers the opportunity to drive systems integration initiatives to enhance operational efficiencies and optimize performance, making a meaningful impact in our organization. JOB SCOPE: We are seeking a technically skilled and business-minded Systems Engineer to support digital transformation efforts within the Product Support and Parts Distribution teams. This role will focus on integrating software solutions with our ERP system, automating workflows, and improving core business processes related to service operations and parts logistics. You will collaborate with internal stakeholders across engineering, IT, logistics, and customer support to deliver solutions that enhance efficiency, accuracy, and responsiveness. Requirements SPECIFIC RESPONSIBILITES: Design, develop, and maintain integrations between internal applications, tools, and the company ERP system (Epicor). Analyze and improve existing business processes in the Product Support and Parts Distribution departments through software automation and data-driven insights. Develop scripts, APIs, and backend tools to enhance workflows such as parts ordering, inventory management, warranty processing, and service diagnostics. Support software testing, user training, and technical documentation for new system features and integrations. Maintain system configuration and change control documentation related to ERP-connected applications. Maintain confidentiality Conducts himself/herself in a professional manner Maintains assigned work area in a clean and orderly manner Performs all other duties assigned POSITION REQUIREMENTS: Minimum prerequisite education, training, and/or experience required: 2+ years of experience in software development or ERP system integration. Bachelor's degree in computer science, Computer/Electrical Engineering, Information Systems, or related field. Highly Preferred Experience with the following: Experience or familiarity with heavy equipment machinery design Manufacturing experience Job Specific Capabilities: Proficiency in at least one programming/scripting language (e.g., Python, JavaScript, C#, SQL). Experience working with APIs, databases, and enterprise resource planning (ERP) or inventory systems Familiarity with parts supply chain operations, warehouse management systems (WMS), or logistics software. Ability to diagnosis and resolve integration challenges collaboratively across disciplines. Project Management - coordinate timelines, budgets and deliverables across teams. Communication - Ability to read, write and speak English. Must be able to articulate ideas and plans and communicate these accurately and effectively to others. Self-directed Physical Capabilities: Movement: Walking, Standing, Sitting, Bending, Holding Lift and or Carry: 21-50lbs Occasionally Sensory: Hearing, Speech, Vision, Tactile

Reports To: Store Manager and Product Support Manager Supervises: None FLSA Code: Exempt Position requires self-motivated person driven to succeed. Position provides ample freedom to develop relationships with customers and become an integrated partner/advisor in his/her business. Position encourages development of new and aggressive ways to promote Sloan Implement and the services and products we sell. Position demands working as a team with all Sloan Implement departments and employees in the best possible way to positively impact our customers and Sloan Implement. Position requires a helpful and patient personality willing to go the extra mile for our customers and Sloan Implement. Depending on experience, a six month to one-year training program at our Atwood, IL location may be required. Purpose: Provides agronomic solutions and support for the sale and use of John Deere Agriculture Management Solutions (AMS) equipment. Works with all dealership departments to sell and support precision farming products to producers in their trade area. Responsibilities: Leads the organization in the sale of Precision Farming Products offered through John Deere Knows and uses company provided systems and tools to follow a defined sales process Manages the adoption of new technology and product offerings Creates and executes a John Deere Agriculture Management Solutions (AMS) Marketing Plan to educate customers on the different products and services provided by the company Conducts preseason on-farm customer training as well as in-field start-ups and troubleshooting Provides support for advanced customer training (including desktop software and data management products) offered through John Deere Responds to customer inquiries and provides troubleshooting over the phone, through remote support, or in person Manages customer follow-up processes and customer satisfaction issues related to the AMS product line Serves as the internal and external dealership technical specialist relative to the entire AMS product line Identifies, develops, and leads training opportunities to educate customers and dealership employees on AMS products Job Requirements: Associates degree in Agronomy, Agriculture Business, or Agriculture Mechanization or equivalent experience 1+ years of experience in an agriculture-related role Excellent driving record with a valid driver's license (checked via insurance company) Must maintain a good driving record in compliance with company Motor Vehicle Records criteria throughout employment Knowledge of database software and computer application systems Ability to work flexible hours Ability to use standard desktop load applications such as Microsoft Office and internet functions Ability to speak and write effectively one-on-one and within a group Full-Time Benefit Packages: Paid Holidays & Vacation Time Health, Vision, & Dental Insurance Life Insurance 401K Plan with Company Match Routine Performance & Pay Reviews Flexible Spending Account (FSA) Safety Equipment Allowance Company Provided Uniforms All benefits subject to change. Pay Information: The salary pay range for this position is $50,000 to $90,000. This reflects a reasonable estimate of the targeted base salary for this role. Based on factor such as geographic location and candidate qualifications, actual base pay is determined when an employment offer is made. In Season Hours : Monday-Friday 7am-5pm , Saturday 7am-12pm (rotation) Off Season/Winter Hours: Monday-Friday 7am-5pm *Off season hours are from November-March. Start and end date to winter hours is dependent on year and subject to change.*

Communication is the pulse of Army National Guard units, and it's up to the Signal Support Systems Specialist to ensure the information keeps flowing so the military doesn't miss a beat. Signal Support Systems Specialists are responsible for integrating signal systems and networks; performing signal support functions and unit-level maintenance on authorized signal equipment; and installing, operating, and maintaining radio and data distribution systems. Advanced team members supervise and train other Soldiers; maintain and install signal support systems and terminal devices; provide technical assistance and training for automation and communications equipment; prepare maintenance and supply requests for unit-level signal support; and operate and perform preventative maintenance checks and services on assigned vehicles. Job Duties * Maintain radio and data distribution systems * Perform signal support functions and technical assistance for computer systems * Provide technical assistance and training for local area networks * Maintenance for equipment, terminal devices, assigned vehicles, and power generators Some of the Skills You'll Learn * Mechanical and electrical principles * Preventive maintenance procedures * Line installation and wiring techniques * Communication security policies and procedures Helpful Skills * Interest in working with electronic equipment * Interest in problem solving Through your training, you will develop the skills and experience to enjoy a civilian career with companies that produce communications and electronic equipment. Additional study and two years of electronics experience will also qualify you for certification as an Associate Certified Electronics Technician. Earn While You Learn Instead of paying to learn these skills, get paid to learn. In the Army National Guard, you will learn these valuable job skills while earning a regular paycheck and qualifying for tuition assistance. Job training for Signal Support Systems Specialists consists of 10 weeks of Basic Training, where you'll learn basic Soldiering skills, and 18 weeks of Advanced Individual Training (AIT) which will include a combination of hands-on and classroom training.

Are you in recovery from a mental illness? Are you passionate about helping others? The Abbe Center for Community Mental Health is seeking a part-time or full-time Peer Support Specialist. Peer Support Specialists use their experiences in recovery from mental illness plus state approved training to help people with their own recovery journey and inform non-peer team members of this unique perspective. This position includes regular Monday-Friday daytime hours that are office-based and work in client's homes and the community in the Linn or Delaware county area. Why UnityPoint Health? At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few: Expect paid time off, parental leave, 401K matching and an employee recognition program. Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family. With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together. And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. Find a fulfilling career and make a difference with UnityPoint Health. Responsibilities Is aware of department compliance requirements for federally funded healthcare programs (eg. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of department or administrative staff. Purposefully conducts all aspects of the job in an ethical manner in support of the organization's commitment to ethical behavior in all areas of personal and professional activity. Demonstrates a positive cooperative attitude, flexibility, and a willingness to change to meet department goals. Responsible for being well-organized and energetic with exceptional interpersonal and communication skills. Welcomes people into service and encouraging them during times of stress and struggle. Develops personalized health goals, discovering effective coping skills, accessing community resources, and coordinating care. Effectively using technology such as computers, cell phones, and software. Documents interactions and other required reports in an electronic health record. Communicates to other team members and supervisors with positive attitude. Creative problem solving to “meet people where they are at”. Performs additional duties as may be assigned to ensure complete service to all customers. Qualifications Education High school diploma or equivalency Qualifications/Experience Must be in recovery from mental illness and be willing to talk about that experience with clients, family, team members, etc. as a method to promote resiliency and recovery. Completion of 40-hour Peer Support training or ability to complete within first 6 months of hire. Iowa Driver's License Required.

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Desk side Support Representative Distributed Client Services Location :DUBUQUE,IA-52001 Duration: 1 Year (with possible extension) JD : Deskside Support, Remote Desktop Support, Windows,Linux, Mac OS, MS Office, Network Connectivity, O365. Must be professional, be very customer sat focused with excellent skills in Windows. Solid skills with Linux and Mac. Additional Information For more information, Please contact Shubham ************ ***************************

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Dynamic Server Support is a senior position that performs tasks related to the repair of a variety of client products. Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs. Must own a basic repair tool kit

* Area of Interest: Behavioral Health Services * FTE/Hours per pay period: 1.0 * Department: Integrated Health Homes * Shift: Monday- Friday 8:00 am -4:30 pm * Job ID: 176226 Are you in recovery from a mental illness? Are you passionate about helping others? The Abbe Center for Community Mental Health is seeking a part-time or full-time Peer Support Specialist. Peer Support Specialists use their experiences in recovery from mental illness plus state approved training to help people with their own recovery journey and inform non-peer team members of this unique perspective. This position includes regular Monday-Friday daytime hours that are office-based and work in client's homes and the community in the Linn or Delaware county area. Why UnityPoint Health? At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few: * Expect paid time off, parental leave, 401K matching and an employee recognition program. * Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. * Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family. With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together. And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. Find a fulfilling career and make a difference with UnityPoint Health. Responsibilities * Is aware of department compliance requirements for federally funded healthcare programs (eg. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of department or administrative staff. * Purposefully conducts all aspects of the job in an ethical manner in support of the organization's commitment to ethical behavior in all areas of personal and professional activity. * Demonstrates a positive cooperative attitude, flexibility, and a willingness to change to meet department goals. * Responsible for being well-organized and energetic with exceptional interpersonal and communication skills. * Welcomes people into service and encouraging them during times of stress and struggle. * Develops personalized health goals, discovering effective coping skills, accessing community resources, and coordinating care. * Effectively using technology such as computers, cell phones, and software. * Documents interactions and other required reports in an electronic health record. * Communicates to other team members and supervisors with positive attitude. * Creative problem solving to "meet people where they are at". * Performs additional duties as may be assigned to ensure complete service to all customers. Qualifications Education High school diploma or equivalency Qualifications/Experience Must be in recovery from mental illness and be willing to talk about that experience with clients, family, team members, etc. as a method to promote resiliency and recovery. Completion of 40-hour Peer Support training or ability to complete within first 6 months of hire. Iowa Driver's License Required.