Analyst - Prog Support
Remote support specialist job in Fargo, ND
Description & Requirements Maximus is searching for an Analyst - Prog Support. This is a fully remote role. is contingent upon contract award* Must have the ability to pass a federal background check. requirement provided below.
Remote Position Requirements:
- Hardwired internet (ethernet) connection
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ******************
- Private work area and adequate power source
Essential Duties and Responsibilities:
- Perform various analytical functions in support of the project while ensuring that corporate project management standards and procedures are followed.
- Coordinate activities between the client, business, and technical stakeholders.
- Adhere to relevant government requirements and develop the necessary reports to meet service level agreements (SLAs).
- Maintain various reports for client review and compliance.
- Facilitate meetings and calendars as necessary.
- Prepare and distribute meeting minutes.
- Monitor and report on the status of activities on the project including; reviewing the monthly cost, schedule, and performance.
- Act as a liaison between teams.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
55,000.00
Maximum Salary
$
70,000.00
Easy ApplyIT Technical Support Specialist
Remote support specialist job in Fargo, ND
The Technical Support Specialist provides technical support and guidance by troubleshooting user issues, installing and configuring hardware/software, and assisting with system maintenance. Qualification Requirements:
A two-year IT associate degree with 2-4 years of relevant experience in Information Systems, Computer Science, MIS, Systems/Network Administration is required. A bachelor's degree in IT Management or related fields is a plus.
Thorough understanding of IT principles, cyber security, operating and networking systems, interfaces, policies, and procedures.
Expert computer skills in Microsoft Windows environment. Must be skilled in Microsoft Office Suite.
Experience with SharePoint (configuration, management, or customization) is highly desirable.
Ability to explain technical problems and offer solutions to those without technological training.
Excellent verbal and written communication skills.
Must be detail orientated, self-motivated with strong interpersonal and organizational skills.
Excellent analytical and management skills, while technically savvy.
Must be willing to interact with people and work in team environments.
A valid driver's license is required or the ability to obtain one.
Physical Requirements:
Ability to operate a computer under normal ergonomic office conditions.
Must be able to clearly articulate both verbal and written communications and directives.
Required to lift and move objects up to 50 pounds.
May require prolonged periods of standing and walking to perform some of the typical tasks and duties.
Must be able to work required hours in the office during scheduled hours of 8:00 AM - 5:00 PM.
Must be able to travel to offsite assignments. (Less than 25% travel).
To perform this job successfully, and individual must be able to perform each essential task and duties satisfactorily. The requirements described here are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Essential Tasks and Duties:
Manages multisite computer hardware, software, and phone systems via enterprise resource planning (ERP).
Install, configure, and maintain computer systems, software, and peripherals.
Help with basic security tasks, such as managing user access and ensuring compliance with security policies.
Collaborate with other departments and vendors to schedule and implement software and hardware updates and functionality tests; resolve any issues that are identified during the testing process.
Provide assistance to employees with technical problems as needed via email, virtual options, phone or in person; able to diagnose the source of problems and escalate complex issues when necessary.
Ensure end users receive proper IT-related training.
Develops and maintains relationships with external IT vendors and service providers.
Practice and support continuous improvement initiatives within the company.
Keeps abreast of latest technical advancements, Information Technology techniques and concepts.
Assist the planning process related to IT infrastructure for future company growth.
Performs other related duties as assigned.
Company Information:
The person in this position has access to various reports and records, which are considered as being of a highly confidential and classified nature. None of this material or information may be divulged or passed on to any outside source by the employee either during or after employment with Apex Engineering Group, Inc.
Benefits:
We're looking for experience, entrepreneurs and enthusiasm. Apex Engineering Group believes that every employee plays an important role in our company's success and that is why we strive to provide our employees with a benefits program that rewards them for their hard work and dedication they put forth everyday.
We offer a competitive salary and a comprehensive benefits package, which includes:
Performance-based bonuses
Health, dental, and vision insurance
Life insurance
401(k) plan with employer match and profit-sharing contribution
Paid parental leave
Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs)
Paid time off
Short- and long-term disability coverage
Employee wellness program
Hourly Base Pay Range: $26-$32 (
Actual base pay is dependent on several factors, including experience, education, licensure, job location, and internal equity.)
EOE/AA
Please email [email protected] with any questions.
Auto-ApplyDynamic PC Support
Remote support specialist job in Fargo, ND
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Job Description
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Additional Information
All your information will be kept confidential according to EEO guidelines.
Help Desk Tech
Remote support specialist job in Fargo, ND
Atos is an IT services corporation with it being one of the biggest leaders in digital services with annual revenue of 12billion and close to 100,000 employees in 72 countries, serving a global client base. They are a worldwide Information Technology Partner for the Olympic Games
Atos specializes in hi-tech services, unified communications, cloud, big data and cyber security services
. We are looking for IT support technicians that are passionate about the world of technology and want to be key
individuals to help troubleshoot our clients.
Job Description
The IT Desktop Support Specialist's primary role is to ensure proper
computer operation so that end users can accomplish business tasks. This
includes receiving, prioritizing, documenting, and actively resolving end user
help requests and application support. Problem resolution may involve the use
of diagnostic and help request tracking tools, as well as require that the
individual give in-person, hands-on help at the desktop level. Candidate may be
required to interact with other members of the IT Team to diagnose and resolve
unique problems. At times, the candidate may be asked to assist in the
maintenance and testing of network, servers and/or associated equipment.
Training will be given to employees trainingis 7:00 am to 3:30 pm for ten consecutive days.
Qualifications
Duties and Tasks/Essential Functions:
Deliver service and support to
end-users using and operating automated call distribution phone software,
via remote connection or over the Internet;
Gather customer's information and
determine the issue by evaluating and analyzing the symptoms;
Diagnose and resolve technical
hardware and software issues involving internet connectivity, email
clients, and more.
Follow standard processes and
procedures;
Redirect problems to appropriate
resource;
Accurately process and record call
transactions using a computer and designated tracking software;
Organize ideas and communicate
oral messages appropriate to listeners and situations;
Stay current with system
information, changes and updates
Skill and Knowledge Qualifications:
Proper phone etiquette;
Ability to speak and write clearly
and accurately;
Demonstrated proficiency in typing
and grammar;
Knowledge of relevant software
computer applications and equipment;
Knowledge of customer service
principles and practices;
Effective listening skills;
Willingness to co-operate with
others and work to the greater good;
Multi-tasking capabilities;
Minimum 12 hours of weekend
working availability on a Saturday or Sunday
Problem Solving,
Help Desk Experience, Verbal Communication, Operating Systems, Phone Skills,
Customer Service, Quality Focus, PC Proficiency, System Administration
Other IT certification helpful but not required
Additional Information
Conditions:
Must be able to sit for long
periods of time
Position requires use of
headset/microphone
Salary: 16.25
Required Education:
High School Diploma or GED, 2-year technical degree or similar
experience.
Required Experience:
1
year Customer Service
Location:
Fargo, North Dakota
JobType:
Full Time
Hours:
Variable
Deskside Support Analyst
Remote support specialist job in Fargo, ND
Performs service, minimal repair (memory, hard drives, and batteries), and/or installation of computer products including, software that is packaged and ready for deployment. Provides technical support to customers on operational or maintenance aspects of system equipment. Serves as customer contact on technical and service-related problems. Diagnoses mechanical, hardware, software, and systems failures, using established procedures. Determines resolution to minimize customer downtime. Involves the use of problem management databases and help desk systems.
LEVEL OVERVIEW AND QUALIFICATION:The Analyst I Level works on assignments that are routine in nature where the scope of work is generally documented and defined. Under general supervision repairs, installs, and tests less complex computer system hardware or software.Requires a minimum of 1-2 years of related work experience, working knowledge of MS OS and MS Office Products, high school diploma, or technical training, or equivalent combination of education and technical experience.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Represents Bell Techlogix in a professional and businesslike manner and communicates effectively with customers and associates.
Interacts with customers responding to technical questions or requests for information.
Processes timely and accurate information to ensure compliance with warranty requirements of vendors.
Maintains the highest level of customer satisfaction by resolving all tangible problems and concerns.
Escalates problems and issues to a higher level of support. This includes service that exceeds response time, repair time, lack of parts, or any other issue that could impact customer satisfaction.
Primarily provides Tier 1 & 2 level support; occasionally performs Tier 3 level support.
Performs general maintenance tasks, troubleshoots, and minimal repairs computer systems and peripheral equipment.
Performs basic computer hardware and software installations.
Proficient in troubleshooting and repair of various manufacturers' laptops, desktops, printers and peripherals.
Be particularly sensitive to avoid violations of customer policies and procedures in the course of troubleshooting which would risk the integrity of customer's data.
Document time and/ or trouble tickets and other administrative tasks.
Resolve user requests or services through the customer's work order system if applicable.
Coordinate support across multiple departments to provide I.S. Maintenance.
Configure network printing and IP addressing if applicable to client needs.
Install, move, upgrade and change equipment hardware and software based on project/client needs.
Other duties as assigned.
Working Place: Fargo, ND, United States Department : Projects
Positive Support Specialist Lead Float
Remote support specialist job in Moorhead, MN
Lutheran Social Service of Minnesota is a dynamic social service organization serving children, youth and families, people with disabilities, older adults, and military veterans. Trustworthiness is a value and strength shared by our employees and recognized by the communities we serve. We offer an Alive Workplace (Supportive, Positive and Fun) and careers that challenge, energize, and reward employees. Consider joining us!
Job Summary:
This position requires a willingness to float between multiple programs or services, occasionally more than once per day. This position will participate as a team member that fosters an environment that supports people in pursuit of their hopes, dreams, and personal outcomes - creating a lifelong home for the people supported. You will partner with Behavioral Analysts, Autism Specialists, Therapists, and medical professionals. This position will develop and implement support plans and work directly with individuals supported to address any situations that may arise and ensure the safety of the people supported, team members, and the public.
Qualifications and Requirements:
* High school degree, GED, or experience working with vulnerable populations required.
* Experience and/or training of at least two years with individuals with dual diagnoses who display physical and verbal aggression.
* Comprehension of current MN statutes 245D and positive behavior supports preferred.
* Medication administration training required (may be obtained after hire).
* First Aid training required, and CPR certificate may be required (may be obtained after hire).
* Mental Health certification or credentialed as a Mental Health Practitioner preferred.
* Background study (BGS) clearance is required.
* Driver's license required.
* Motor Vehicle Check (MVR) with a satisfactory driving record required.
* Ability to read, write, and use computer required.
* Basic math and problem-solving skills required.
* Ability to recognize boundaries and relate to a wide variety of people.
* Ability to suggest and implement strategies to enhance the service.
* Possess patience, self-control, self-direction, flexibility, attention to detail, ability to meet deadlines, and the ability to comply with support plans consistently.
* Knowledge of local community resources.
* Flexibility with adjustments to the schedule and locations.
Clinical Applications Support Analyst - EPIC In-Patient Orders
Remote support specialist job in Fargo, ND
Careers With Purpose Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.
Facility: 501 Place Bldg
Location: Fargo, ND
Address: 501 4th St N, Fargo, ND 58102, USA
Shift: 8 Hours - Day Shifts
Job Schedule: Full time
Weekly Hours: 40.00
Salary Range: $26.00 - $41.50
Pay Info: Pay starts at $26 and increases according to years of applicable experience.
Job Summary
Gather, analyze, design, develop, modify, test, implement, evaluate, and maintain clinical information technologies to support clinical practice. Use data to support clinical decision-making and identify desired outcomes. Able to research, analyze and make recommendations for application work flow improvements and create and analyze reports created using multiple reporting mechanisms. Utilize Tier Two/high level of customer service while promoting and participating in the team approach.
Possess strong problem solving and critical thinking skills, as well as excellent time management and prioritization skills. Training presentation techniques and skills. Proficient verbal and written communication skills and efficient use of Microsoft Office software. A positive attitude and superior customer service skills.
Skill level needed to become proficient in Sanford assigned applications as well as a basic knowledge of other Sanford applications. Demonstrate basic knowledge and support of Information Technology Infrastructure Library (ITIL) philosophies in daily work. Skillful in adapting to change. Adjusts to new or changing assignments, processes, and people. Identifies and considers alternative approaches to situations or problems. A willingness to maintain active knowledge in area of specialty in order to maintain current clinical practice and end user perspectives.
Qualifications
Minimum of an Associates Degree in a clinical field or at least three years of clinical experience in their specialty preferred.
Previous experience in Information Technology is preferred.
Depending upon location, be licensed/registered/certified in a clinical field within Sanford's footprint. Information Technology (IT) certification should be obtained within six months of date of hire. IT certification must be completed within three attempts of certification testing.
Electronic Privacy Information Center (EPIC) application certification and truth should be obtained within six months of hire date. Renewal guidelines per discipline.
Benefits
Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit *********************************** .
Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call ************** or send an email to ************************ .
Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.
Req Number: R-0243194
Job Function: Information Technology
Featured: No
Art Floor Support Lead
Remote support specialist job in Detroit Lakes, MN
LEAD THE WAY + DRIVE THE VIBE + KEEP THE ARTWORK MOVIN' ON THROUGH THE OPPORTUNITY: At Lakeshirts, we're more than just a company-we're a vibe. Born in the heart of Detroit Lakes, MN, we've grown into one of the largest privately-owned screen-printing manufacturers in the U.S. Our team creates over 40,000 garments daily for the resort, licensed collegiate, and K-12 markets. From our humble beginnings to now, we've embraced a unique culture that blends creativity, dedication, and a love for what we do.
As a Floor Support Lead, you'll play a key role in ensuring on-time delivery from art to production, as well as maintaining art standards across all divisions. This position is essential to keeping our production running smoothly and efficiently.
You'll need a can-do attitude with the ability to flex and adapt in a fast-paced environment, stellar organizational and people skills to keep the floor moving, and the energy to motivate your team. A healthy dose of enthusiasm and patience is key, as you'll be the glue that keeps everything together. If you're a creative, servant-leadership driven individual who thrives in a collaborative, high-energy environment, this could be your perfect fit. Joining us means becoming part of a culture where life's truly better in a t-shirt. This position is an onsite position at our Headquarters in Detroit Lakes, MN.
Schedule: Monday-Friday, 8a-4p, with availability to respond to evening calls
A Typical Day (job functions) | Train + Lead + Execute + Communicate + Collaborate
* Lead and support floor operations to ensure production goals and deadlines are met while upholding art standards
* Ensure all team members are trained in their responsibilities, safety protocols, and company policies, helping them stay NIMBLE and ready to adapt
* Work closely with artists to field questions and concerns, ensuring smooth and efficient collaboration across the team
* Conduct weekly check-ins with the team and report performance/attendance issues to the Art Manager to foster a culture of Continuous Improvement (#valuesinaction)
* Attend daily production huddles and communicate priorities to the team, ensuring alignment with the department's needs
* Utilize production reports and work orders to organize and manage priorities, always staying flexible to meet shifting demands
* Assign and reassign work as necessary to meet deadlines and ensure daily production goals are met
* Collaborate with other leads to uphold standards and communicate changes to art staff in a timely manner, ensuring consistent quality
* Manage design updates when logos change to maintain brand integrity
* Work with Quality Control to resolve any issues and ensure products meet the required standards
* Communicate inconsistencies in standards to the Art Manager and contribute to process reviews aimed at increasing efficiency
* Manage employee concerns and performance issues with professionalism, fostering a positive team dynamic
* Conduct quarterly performance reviews and yearly compensation reviews to ensure team members are motivated and aligned with company goals
* Continuously review and refine processes to improve team efficiency and effectiveness, embodying the value of Continuous Improvement
Skills (qualifications) | Coaching + Mentoring + Effective Communication + Troubleshooting
* Exposure to leadership training is preferred, with a passion and natural ability for guiding and mentoring a TEAM towards success (there's another one of our Core Values!)
* A 2- or 4-year degree in Graphic Design is recommended, with proficiency and sold experience in Adobe Illustrator
* Completion of Lakeshirts' Train the Trainer program is preferred, but not required
* Proficiency in Microsoft Excel and Word is helpful, but not a deal breaker
* Multi-tasking is second nature to you, you're able to manage multiple priorities effectively, while keeping every little detail in check
* Strong independent decision-making skills, with the ability to use sound reasoning and good judgment
* Welcoming of change, NIMBLE and open-minded, with the ability to embrace and drive Continuous Improvement- it's in our DNA
* An ability to recognize our culture, contribute to it, and be a part of it; big egos, game players, "me firsts", entitled, and other such traits need not apply-we kind of mean it
* Reliable, responsible, flexible-you adapt, show up, and get the job done with precision
* Comfortable handling multiple interruptions without missing a beat, and you always follow through
* Excellent communication skills-both written and oral, you're a pro at getting the message across in a clear and approachable way
* Must love dogs (we kinda like them at our MN headquarters, and we hope you do, too)
* Must love tees, (and hats...and stickers...and novelty socks)
WHY LAKESHIRTS IS THE PLACE YOU WANT TO BE. At Lakeshirts, we believe in making work as awesome as the apparel we create. We're not just a t-shirt company- we're also a hat, sticker, and sock company (and so much more!). We're a place where creativity meets culture, where ideas and innovation are encouraged, and where the atmosphere is truly one-of-a-kind. As one of the largest screenprinting manufacturers in the U.S., we decorate a variety of garments and accessories for the resort, licensed collegiate, and K-12 markets, supported by over 1,000 ah-mazing team members from sea to shining sea.
OUR CULTURE TRULY SETS US APART. Life at Lakeshirts is all about embracing our core values, having fun, and working with great people who make every day an opportunity to thrive. We're looking for those who want to roll up their sleeves and make an impact while enjoying a culture that values creativity, teamwork, continuous improvement, and empowering each team member to define and elevate their success. We also foster a strong sense of community and are dedicated to wowing our customers on the daily.
LIFE'S BETTER IN A T-SHIRT & SO IS WORK! Here's what you can expect when you join the Lakeshirts team:
* Compensation| Work Hard. Get Rewarded: Guided by our value of meritocracy, we offer a compensation package that reflects your unique skills, talents, and contributions. You are not just a number-your success, ideas, and efforts directly shape your growth and earning potential, empowering you to take your career to the next level. And there is an option to be paid daily!
* Insurance Benefits | We've Got You Covered: From health and life insurance to voluntary benefits like dental, vision, short-term/long-term disability, and critical illness & accident coverage, we've got you covered; benefits kick in the first of the month following 60 days of full-time employment
* Paid Time Off |Life Outside of Work: Enjoy up to 22 paid days off during the first year because we know life happens outside of work & we want you to be able to enjoy
* Profit Sharing | If We're Profitable. You're Profitable: When we win, you win
* Retirement Planning | Free Money? Yes, Please!: Our 401(k) program helps you plan for the future
* Onsite Perks |Get in my Belly: At our HQ in Detroit Lakes, enjoy hot breakfast, lunch, and snacks from our subsidized cafeteria
* Dogs @ Work| Yes. It's A Thing. And It's Pawsome: Bring your furry friend to work, because we believe dogs just make everything better
* Relaxed Dress Code | Wear What Makes You Feel Your Best: Whether it's jeans, tees, and flip flops- we believe comfort fuels creativity, and we offer an employee merchandise discount to keep you & your family well-stocked
* Flexible Work Schedules |Full Time, Part Time & Everything In Between: Because we understand the importance of work-life balance
* Unique Culture | That Is Priceless: We make work fun; we believe in teamwork, giving back to our communities and doing what we love with great people, and always rocking a t-shirt, a hat, and some cool socks
______________________________________________________________________________________________________
Cognitive or Mental Requirements of the Job:
Employees must be able to see and hear, read and write. Requires adaptability, analyzing, assessing, calculating, decision-making, dependability, judgment, reading, speaking, following direction, handling multiple priorities, and reasoning.
Physical Demands: NEVER: Climb, Crawl, Lift 25-50 lbs., Lift Over 50 lbs
OCCASSIONALLY: Lift, Stand, Walk, Carry, Push, Pull, Balance, Bend, Twist, Reach, Lift Under 10 lbs., Lift 10-24 lbs., Carry Under 10 lbs., Carry 10-24 lbs., Carry 25-50 lbs., Reach at Shoulder Height, Reach Below Shoulder Height
FREQUENTLY: Reach Above Shoulder Height
CONTINUOUSLY: Sit
Art Floor Support Lead
Remote support specialist job in Detroit Lakes, MN
LEAD THE WAY + DRIVE THE VIBE + KEEP THE ARTWORK MOVIN' ON THROUGH
THE OPPORTUNITY:
At Lakeshirts, we're more than just a company-we're a vibe. Born in the heart of Detroit Lakes, MN, we've grown into one of the largest privately-owned screen-printing manufacturers in the U.S. Our team creates over 40,000 garments daily for the resort, licensed collegiate, and K-12 markets. From our humble beginnings to now, we've embraced a unique culture that blends creativity, dedication, and a love for what we do.
As a Floor Support Lead, you'll play a key role in ensuring on-time delivery from art to production, as well as maintaining art standards across all divisions. This position is essential to keeping our production running smoothly and efficiently.
You'll need a can-do attitude with the ability to flex and adapt in a fast-paced environment, stellar organizational and people skills to keep the floor moving, and the energy to motivate your team. A healthy dose of enthusiasm and patience is key, as you'll be the glue that keeps everything together. If you're a creative, servant-leadership driven individual who thrives in a collaborative, high-energy environment, this could be your perfect fit. Joining us means becoming part of a culture where life's truly better in a t-shirt. This position is an onsite position at our Headquarters in Detroit Lakes, MN.
Schedule: Monday-Friday, 8a-4p,
with availability to respond to evening calls
A Typical Day (job functions) | Train + Lead + Execute + Communicate + Collaborate
Lead and support floor operations to ensure production goals and deadlines are met while upholding art standards
Ensure all team members are trained in their responsibilities, safety protocols, and company policies, helping them stay NIMBLE and ready to adapt
Work closely with artists to field questions and concerns, ensuring smooth and efficient collaboration across the team
Conduct weekly check-ins with the team and report performance/attendance issues to the Art Manager to foster a culture of Continuous Improvement (#valuesinaction)
Attend daily production huddles and communicate priorities to the team, ensuring alignment with the department's needs
Utilize production reports and work orders to organize and manage priorities, always staying flexible to meet shifting demands
Assign and reassign work as necessary to meet deadlines and ensure daily production goals are met
Collaborate with other leads to uphold standards and communicate changes to art staff in a timely manner, ensuring consistent quality
Manage design updates when logos change to maintain brand integrity
Work with Quality Control to resolve any issues and ensure products meet the required standards
Communicate inconsistencies in standards to the Art Manager and contribute to process reviews aimed at increasing efficiency
Manage employee concerns and performance issues with professionalism, fostering a positive team dynamic
Conduct quarterly performance reviews and yearly compensation reviews to ensure team members are motivated and aligned with company goals
Continuously review and refine processes to improve team efficiency and effectiveness, embodying the value of Continuous Improvement
Skills (qualifications) | Coaching + Mentoring + Effective Communication + Troubleshooting
Exposure to leadership training is preferred, with a passion and natural ability for guiding and mentoring a TEAM towards success (there's another one of our Core Values!)
A 2- or 4-year degree in Graphic Design is recommended, with proficiency and sold experience in Adobe Illustrator
Completion of Lakeshirts' Train the Trainer program is preferred, but not required
Proficiency in Microsoft Excel and Word is helpful, but not a deal breaker
Multi-tasking is second nature to you, you're able to manage multiple priorities effectively, while keeping every little detail in check
Strong independent decision-making skills, with the ability to use sound reasoning and good judgment
Welcoming of change, NIMBLE and open-minded, with the ability to embrace and drive Continuous Improvement- it's in our DNA
An ability to recognize our culture, contribute to it, and be a part of it; big egos, game players, "me firsts", entitled, and other such traits need not apply-we kind of mean it
Reliable, responsible, flexible-you adapt, show up, and get the job done with precision
Comfortable handling multiple interruptions without missing a beat, and you always follow through
Excellent communication skills-both written and oral, you're a pro at getting the message across in a clear and approachable way
Must love dogs (we kinda like them at our MN headquarters, and we hope you do, too)
Must love tees, (and hats...and stickers...and novelty socks)
WHY LAKESHIRTS IS THE PLACE YOU WANT TO BE. At Lakeshirts, we believe in making work as awesome as the apparel we create. We're not just a t-shirt company- we're also a hat, sticker, and sock company (and so much more!). We're a place where creativity meets culture, where ideas and innovation are encouraged, and where the atmosphere is truly one-of-a-kind. As one of the largest screenprinting manufacturers in the U.S., we decorate a variety of garments and accessories for the resort, licensed collegiate, and K-12 markets, supported by over 1,000 ah-mazing team members from sea to shining sea.
OUR CULTURE TRULY SETS US APART. Life at Lakeshirts is all about embracing our core values, having fun, and working with great people who make every day an opportunity to thrive. We're looking for those who want to roll up their sleeves and make an impact while enjoying a culture that values creativity, teamwork, continuous improvement, and empowering each team member to define and elevate their success. We also foster a strong sense of community and are dedicated to wowing our customers on the daily.
LIFE'S BETTER IN A T-SHIRT & SO IS WORK! Here's what you can expect when you join the Lakeshirts team:
Compensation| Work Hard. Get Rewarded: Guided by our value of meritocracy, we offer a compensation package that reflects your unique skills, talents, and contributions. You are not just a number-your success, ideas, and efforts directly shape your growth and earning potential, empowering you to take your career to the next level. And there is an option to be paid daily!
Insurance Benefits | We've Got You Covered: From health and life insurance to voluntary benefits like dental, vision, short-term/long-term disability, and critical illness & accident coverage, we've got you covered; benefits kick in the first of the month following 60 days of full-time employment
Paid Time Off |Life Outside of Work: Enjoy up to 22 paid days off during the first year because we know life happens outside of work & we want you to be able to enjoy
Profit Sharing | If We're Profitable. You're Profitable: When we win, you win
Retirement Planning | Free Money? Yes, Please!: Our 401(k) program helps you plan for the future
Onsite Perks |Get in my Belly: At our HQ in Detroit Lakes, enjoy hot breakfast, lunch, and snacks from our subsidized cafeteria
Dogs @ Work| Yes. It's A Thing. And It's Pawsome: Bring your furry friend to work, because we believe dogs just make everything better
Relaxed Dress Code | Wear What Makes You Feel Your Best: Whether it's jeans, tees, and flip flops- we believe comfort fuels creativity, and we offer an employee merchandise discount to keep you & your family well-stocked
Flexible Work Schedules |Full Time, Part Time & Everything In Between: Because we understand the importance of work-life balance
Unique Culture | That Is Priceless: We make work fun; we believe in teamwork, giving back to our communities and doing what we love with great people, and always rocking a t-shirt, a hat, and some cool socks
______________________________________________________________________________________________________
Cognitive or Mental Requirements of the Job:
Employees must be able to see and hear, read and write. Requires adaptability, analyzing, assessing, calculating, decision-making, dependability, judgment, reading, speaking, following direction, handling multiple priorities, and reasoning.
Physical Demands: NEVER: Climb, Crawl, Lift 25-50 lbs., Lift Over 50 lbs
OCCASSIONALLY: Lift, Stand, Walk, Carry, Push, Pull, Balance, Bend, Twist, Reach, Lift Under 10 lbs., Lift 10-24 lbs., Carry Under 10 lbs., Carry 10-24 lbs., Carry 25-50 lbs., Reach at Shoulder Height, Reach Below Shoulder Height
FREQUENTLY: Reach Above Shoulder Height
CONTINUOUSLY: Sit
Network Administrator (Intermediate-Level)
Remote support specialist job in Fargo, ND
Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services.
If you're looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy, “Mission First, Customer Always".
We are ISO 9001:2008, ISO 20000-1:2018, and ISO 27001:2022 certified and appraised for CMMI ML3 for Services and Development.
Link Solutions is seeking a Network Administrator (Intermediate-Level) to join our team in Fargo, ND.
Must be a U.S. Citizen
DoD Top Secret Clearance required
Non-remote (relocation incentive available)
The Network Administrator will provide technical and system administration support for the Air National Guard's Unmanned Aerial Vehicle (UVA) operations in Fargo, ND. You will be a part of a diverse team supporting a mission-critical information system, responsible for the analysis, administration, voice, video, and/or data communications networks in support of UAV operations and related infrastructure.
Become an integral part of a professionally diverse team while working at an industry-leading organization, where work/life balance and employees come first. This opportunity will allow you to work on innovative projects that offer advancement and growth while helping protect our national security.
Job Responsibilities:
Analyze, administer, and maintain voice, video data communications networks.
Maintains network security and ensures compliance with security policies and procedures.
Evaluate hardware and software, including peripheral, output, and related equipment.
Participates in the development and implementation of network-related procedures and standards.
Participates in and may lead aspects of major network installations and upgrades.
Interfaces with vendors to ensure appropriate resolution during network outages or periods of reduced performance.
Develops and implements testing strategies and documents results.
Provide local on-call/call-back touch labor support.
Manage the network components of a global information system.
Patches/upgrades firmware/changes components, and maintains the network
Configures switches, routers, and crypto devices.
Provides advice and training to end-users.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
Qualifications
U.S. Citizenship
Top Secret Clearance required
IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.).
Two (2+) years of directly related experience in network administration and support.
Experience with network installations and upgrades.
Experience evaluating hardware and software-related equipment.
Computing Environment certification in Windows Server, ACAS, HBSS, or similar technology within 6 months of hire.
Preferred:
Knowledgeable and experienced in VMware NSX or CISCO VXLAN.
Knowledgeable in creating a PPS (Ports, protocols, & services) request.
Experience working in a Department of Defense (DoD) environment.
A problem solver and troubleshooter who thrives in resolving complex problems.
Excellent communication skills (written and oral) and interpersonal skills.
Superior organizational skills, attention to detail, and ability to prioritize and manage multiple tasks.
Additional Information
Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability and life insurance, referral bonuses, certification reimbursement program, retirement plan, and more.
Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.
Administrative Project Support Specialist
Remote support specialist job in Fargo, ND
This position coordinates with the Administrative Project Support & Pay It Forward Manager to complete administrative support assignments bank wide. This position provides a wide variety of document processing, clerical and other administrative support as requested for all branches within Bell Bank. A thorough knowledge of and confidence in using administrative and word processing functions, as well as use of Microsoft Office products, is necessary. The ability to multitask and work with interruptions and/or on multiple tasks at one time is required. This position will provide high-quality, professional support that is accurate, complete and fulfills the intended purpose for presenting a positive image to employees and customers. Due to the nature of this position, a high level of confidentiality is required.
Primary Duties:
Provide prompt and accurate performance of administrative duties as assigned, including tasks for various departments.
Create and/or edit letters, contracts, file comments, forms, manuals, agendas, correspondence, spreadsheets, PowerPoint presentations, marketing pieces and training and human resources materials.
Create and revise forms, policies and articles on BellShare upon request.
Prepare letters for marketing promotions, customer notices and other mass mailing projects. Prepare and send letters for document imaging according to respective retention schedules.
Print or photocopy and assemble various types of documents such as proposals, reports, training materials and promotional packets.
Proofread documents for grammar, spelling and punctuation. Edit documents for clarity upon request.
Scan documents and photographs.
Laminate various types of documents.
Assist human resources with preparations for meetings and special events.
Assist in maintaining department SharePoint site.
Assist with the continuing education of the team by contributing to ongoing training during staff meetings.
Volunteer for at least one Bell-sponsored community event per year.
Know by name and face as many customers and employees as possible, calling them by name as often as possible.
Know and practice LOCBUTN, our Golden Rules, the Bell Bank Customer Service Standards and the APS Department Service Level Agreements.
Know, understand and live the company values and bottom line.
Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations.
All employees are responsible for information security, including compliance with policies and standards which protect sensitive information.
Prompt and reliable attendance.
Perform other duties as assigned.
Job Skills Required:
Advanced knowledge of grammar, spelling, editing and proofreading.
Excellent written and interpersonal communication skills.
Computer skills related to PC/printer operations and the ability to quickly learn new software systems.
Knowledge of Microsoft Office products including Word, Excel, PowerPoint, Outlook and SharePoint.
Knowledge of or ability to learn Adobe Acrobat Pro and basic functions in Signature, Nautilus and ADP.
Ability to handle multiple tasks, set priorities, solve problems and remain poised and flexible in a fast-paced work environment.
Ability to enjoy customer interaction and present a positive, professional image at all times.
Full-Time Care & Support Specialist (In Office Position)
Remote support specialist job in Fargo, ND
FirstLink is looking for a Full-Time Care & Support Specialist. The Care & Support Specialist will provide support to individuals reaching FirstLink by phone call, text, or online chat. You will lend a listening ear, de-escalate emotional and mental health crises, and make appropriate referrals to local community resources. The Care & Support Specialist will also provide follow-up care for individuals enrolled in the Care & Support program. Your primary responsibility will be engaging with help-seekers across all FirstLink lines, including the 988 Suicide & Crisis Lifeline, 211 Information & Referral Helpline, and various regional or statewide crisis lines. A successful candidate will have some experience in crisis intervention or customer service, as well as strong written and verbal communication skills.
This position will work 40 hours/week, Monday-Friday. This position will be included in FirstLink's On-Call rotation and will be assigned primary On-Call approximately 6-8 weeks each year.
FirstLink provides extensive training to ensure that you are confident and ready to make a difference in the lives of others everyday.
Are you ready for an exciting opportunity? Apply today!
Job Type: Full-time
Salary: $19.00 per hour
Benefits:
Employee Assistance Program
100% paid health, dental, and vision insurance (for the employee only)
Long-term and short-term disability
Life insurance
12 days of paid time off, 8 hours accrued per month during the first calendar year
8 paid holidays and 3 floating holidays
Schedule:
Monday-Friday
12PM-8PM or 12PM-8:30PM
Mid shift
On-Call rotation
Required Education and Experience:
Must have a high school diploma or GED
Must be 18 years of age or older
Must be able to read, write, and follow oral or written instructions
Minimum of 6 months' working experience in a call center, customer service, human service, or mental health field
Work Location: In person
Branch and field support Engineer
Remote support specialist job in Fargo, ND
Infosys is seeking Branch and field support Engineer. Candidate will be required to travel to different branches of the bank scattered across MN to support the end users with IT-related issues. Should drive. Candidate should monitor network performance, troubleshoot issues, and perform routine maintenance on network hardware and software, including routers, switches, and firewalls.
Required Qualifications:
Candidate must be located within Fargo, ND or be willing to relocate to the area. This position may require travel in the US
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
Hands-on experience in EUC and Network support for bank branches.
Required to travel to different branches of the bank scattered across MN to support the end users with IT-related issues. Should drive.
Hardware support : Installing, configuring, and maintaining end-user devices like laptops, desktops, tablets, and printers. Monitors, docking stations.
Software support : Installing, configuring, and troubleshooting and fix the software
Printer support: Install configure printers at branches and on end points.
Service Management: Good knowledge of ServiceNow ticketing tool to track, monitor and update the tickets assigned.
IMAC execution for all EUC hardware and software
EUC Asset Management: Managing and maintaining inventory of all hardware in stock room and update the status in ServiceNow CMDB.
Knowledge of IMACD processes for network devices like routers, switches, access points, video conferences, phones etc. including physical changes as well as configuration support.
Knowledge of patching and cabling network devices and configuration support for network devices.
Should be able to troubleshoot end user and end device network issues and have knowledge of end device port configuration.
Network Asset Management: Managing and maintaining inventory of all hardware in stock room and update the status in ServiceNow CMDB.
Patch Management, vulnerability management: Install security patches like Upgrade IOS and apply access list or any other security configurations to remediate vulnerabilities.
Monitor network performance, troubleshoot issues, and perform routine maintenance on network hardware and software, including routers, switches, and firewalls.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Preferred Skills
Working with a remote team and team building.
Good Communication and Analytical skills.
Experience and desire to work in a Global delivery environment.
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
IT Technical Support Specialist
Remote support specialist job in Fargo, ND
The Technical Support Specialist provides technical support and guidance by troubleshooting user issues, installing and configuring hardware/software, and assisting with system maintenance. Qualification Requirements:
A two-year IT associate degree with 2-4 years of relevant experience in Information Systems, Computer Science, MIS, Systems/Network Administration is required. A bachelor's degree in IT Management or related fields is a plus.
Thorough understanding of IT principles, cyber security, operating and networking systems, interfaces, policies, and procedures.
Expert computer skills in Microsoft Windows environment. Must be skilled in Microsoft Office Suite.
Experience with SharePoint (configuration, management, or customization) is highly desirable.
Ability to explain technical problems and offer solutions to those without technological training.
Excellent verbal and written communication skills.
Must be detail orientated, self-motivated with strong interpersonal and organizational skills.
Excellent analytical and management skills, while technically savvy.
Must be willing to interact with people and work in team environments.
A valid driver's license is required or the ability to obtain one.
Physical Requirements:
Ability to operate a computer under normal ergonomic office conditions.
Must be able to clearly articulate both verbal and written communications and directives.
Required to lift and move objects up to 50 pounds.
May require prolonged periods of standing and walking to perform some of the typical tasks and duties.
Must be able to work required hours in the office during scheduled hours of 8:00 AM - 5:00 PM.
Must be able to travel to offsite assignments. (Less than 25% travel).
To perform this job successfully, and individual must be able to perform each essential task and duties satisfactorily. The requirements described here are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Essential Tasks and Duties:
Manages multisite computer hardware, software, and phone systems via enterprise resource planning (ERP).
Install, configure, and maintain computer systems, software, and peripherals.
Help with basic security tasks, such as managing user access and ensuring compliance with security policies.
Collaborate with other departments and vendors to schedule and implement software and hardware updates and functionality tests; resolve any issues that are identified during the testing process.
Provide assistance to employees with technical problems as needed via email, virtual options, phone or in person; able to diagnose the source of problems and escalate complex issues when necessary.
Ensure end users receive proper IT-related training.
Develops and maintains relationships with external IT vendors and service providers.
Practice and support continuous improvement initiatives within the company.
Keeps abreast of latest technical advancements, Information Technology techniques and concepts.
Assist the planning process related to IT infrastructure for future company growth.
Performs other related duties as assigned.
Company Information:
The person in this position has access to various reports and records, which are considered as being of a highly confidential and classified nature. None of this material or information may be divulged or passed on to any outside source by the employee either during or after employment with Apex Engineering Group, Inc.
Benefits:
We're looking for experience, entrepreneurs and enthusiasm. Apex Engineering Group believes that every employee plays an important role in our company's success and that is why we strive to provide our employees with a benefits program that rewards them for their hard work and dedication they put forth everyday.
We offer a competitive salary and a comprehensive benefits package, which includes:
Performance-based bonuses
Health, dental, and vision insurance
Life insurance
401(k) plan with employer match and profit-sharing contribution
Paid parental leave
Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs)
Paid time off
Short- and long-term disability coverage
Employee wellness program
Hourly Base Pay Range: $26-$32 (
Actual base pay is dependent on several factors, including experience, education, licensure, job location, and internal equity.)
EOE/AA
Please email ******************************* with any questions.
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Easy ApplyDynamic PC Support
Remote support specialist job in Fargo, ND
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Job Description
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Additional Information
All your information will be kept confidential according to EEO guidelines.
Help Desk Tech
Remote support specialist job in Fargo, ND
Atos is an IT services corporation with it being one of the biggest leaders in digital services with annual revenue of 12billion and close to 100,000 employees in 72 countries, serving a global client
base. They are a worldwide Information Technology Partner for the Olympic Games Atos specializes in hi-tech services, unified communications, cloud, big data and cyber security services. We are looking for IT support technicians that are passionate about the world of technology and want to be key
individuals to help troubleshoot our clients.
Job Description
The IT Desktop Support Specialist's primary role is to ensure proper
computer operation so that end users can accomplish business tasks. This
includes receiving, prioritizing, documenting, and actively resolving end user
help requests and application support. Problem resolution may involve the use
of diagnostic and help request tracking tools, as well as require that the
individual give in-person, hands-on help at the desktop level. Candidate may be
required to interact with other members of the IT Team to diagnose and resolve
unique problems. At times, the candidate may be asked to assist in the
maintenance and testing of network, servers and/or associated equipment. Training will be given to employees trainingis 7:00 am to 3:30 pm for ten consecutive days.
Qualifications
Duties and Tasks/Essential Functions:
Deliver service and support to
end-users using and operating automated call distribution phone software,
via remote connection or over the Internet;
Gather customer's information and
determine the issue by evaluating and analyzing the symptoms;
Diagnose and resolve technical
hardware and software issues involving internet connectivity, email
clients, and more.
Follow standard processes and
procedures;
Redirect problems to appropriate
resource;
Accurately process and record call
transactions using a computer and designated tracking software;
Organize ideas and communicate
oral messages appropriate to listeners and situations;
Stay current with system
information, changes and updates
Skill and Knowledge Qualifications:
Proper phone etiquette;
Ability to speak and write clearly
and accurately;
Demonstrated proficiency in typing
and grammar;
Knowledge of relevant software
computer applications and equipment;
Knowledge of customer service
principles and practices;
Effective listening skills;
Willingness to co-operate with
others and work to the greater good;
Multi-tasking capabilities;
Minimum 12 hours of weekend
working availability on a Saturday or Sunday
Problem Solving,
Help Desk Experience, Verbal Communication, Operating Systems, Phone Skills,
Customer Service, Quality Focus, PC Proficiency, System Administration
Other IT certification helpful but not required
Additional Information
Conditions:
Must be able to sit for long
periods of time
Position requires use of
headset/microphone
Salary: 16.25
Required Education: High School Diploma or GED, 2-year technical degree or similar
experience.
Required Experience: 1
year Customer Service
Location: Fargo, North Dakota
JobType: Full Time
Hours: Variable
Lead IT Specialist - Software Governance
Remote support specialist job in Fargo, ND
Description & Requirements The Lead of Software Governance will lead initiatives that ensure enterprise software systems are implemented, maintained, and governed with security, efficiency, and compliance. This role bridges technical operations and governance, combining hands-on IT expertise with strong process and risk management capabilities.
Working closely with Privacy, Security, Data Governance, Artificial Intelligence and Operational teams, this manager ensures that software investments are secure, compliant, and aligned to organizational goals. The ideal candidate has a background in IT operations, software implementation, or technology support, and a growing passion for governance, risk management, and process improvement.
This position will lead Software Governance for Maximus, ensure operational continuity and strengthen the maturity of software governance practices across the organization.
This is a remote position
Essential Duties and Responsibilities:
- Manage the intake process, risk assessment, and governance of software acquisitions across business units.
- Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards.
- Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications.
- Serve as a key escalation point for software governance related issues; coordinate multi-team resolution.
- Integrate regulatory and licensing requirements into governance workflows (e.g., CMMC, SOX, NIST, ISO 27001).
- Own software documentation, SOPs, and audit readiness materials, ensuring accuracy and alignment with governance standards.
- Identify opportunities for process automation and efficiency within software governance and process workflows.
- Support the Senior Manager of IT Governance by ensuring continuity of governance operations and providing subject matter expertise on software lifecycle governance to cross-functional teams.
- Lead cross-functional working groups to improve the software review process, risk assessments, and end-user experience.
- Build and maintain strong relationships with SMEs and internal stakeholders.
Job-Specific Essential Duties and Responsibilities:
- Manage the intake process, risk assessment and governance of software acquisitions across business units.
- Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards.
- Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications.
- Serve as a key escalation point for software governance related issues and coordinate resolution across IT and business teams.
- Support and enforce compliance with corporate policies, licensing agreements, and regulatory frameworks (e.g., CMMC, SOX, NIST, ISO 27001).
- Maintain software documentation, SOP's, and audit readiness materials.
- Identify opportunities for process automation and efficiency within software governance and process workflows.
- Act as deputy to the Director of IT Governance, ensuring continuity of governance operations and serving as an internal consultant for software lifecycle issues.
- Lead cross-functional working groups to improve the software review, process, risk assessments, and end-user experience.
- Build and maintain strong relationships with SME's and internal stakeholders.
Minimum Requirements
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- Bachelor's degree in information technology, Computer Science, or a related field or sufficient experience.
- 7+ years of experience in IT project management, IT governance, software implementation, or Information Technology roles.
- Proven experience managing or supporting enterprise software environments (e.g., SaaS, on-premise, cloud-based systems).
- Familiarity with software lifecycle management, configuration management, and Application Portfolio management.
- Strong understanding of IT risk, compliance, and governance frameworks.
- Demonstrated ability to lead cross-functional teams and manage multiple priorities in a fast-paced environment.
- Excellent communication, problem-solving, and facilitation skills.
- Technical and Analytical Acumen
- Process and Continuous Improvement
- Risk Management and Compliance
- Collaboration and Influence
- Vendor and Stakeholder Engagement
- Strategic Problem Solving
Preferred Skills and Qualifications:
- Experience managing or contributing to software asset management (SAM) or governance programs.
- Hands-on experience with ITSM or ITIL-based service delivery processes.
- Familiarity with Smartsheet, ServiceNow, Coupa, Jira, or asset tracking tools.
- Certifications such as ITIL, GRC, or PMP are a plus.
#techjobs #VeteransPage
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
130,000.00
Maximum Salary
$
165,000.00
Easy ApplyClinical Applications Support Analyst
Remote support specialist job in Fargo, ND
Careers With Purpose Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.
Facility: 501 Place Bldg
Location: Fargo, ND
Address: 501 4th St N, Fargo, ND 58102, USA
Shift: Day
Job Schedule: Full time
Weekly Hours: 40.00
Salary Range: $26.00 - $41.50
Job Summary
Gather, analyze, design, develop, modify, test, implement, evaluate, and maintain clinical information technologies to support clinical practice. Use data to support clinical decision-making and identify desired outcomes. Able to research, analyze and make recommendations for application work flow improvements and create and analyze reports created using multiple reporting mechanisms. Utilize Tier Two/high level of customer service while promoting and participating in the team approach.
Possess strong problem solving and critical thinking skills, as well as excellent time management and prioritization skills. Training presentation techniques and skills. Proficient verbal and written communication skills and efficient use of Microsoft Office software. A positive attitude and superior customer service skills.
Skill level needed to become proficient in Sanford assigned applications as well as a basic knowledge of other Sanford applications. Demonstrate basic knowledge and support of Information Technology Infrastructure Library (ITIL) philosophies in daily work. Skillful in adapting to change. Adjusts to new or changing assignments, processes, and people. Identifies and considers alternative approaches to situations or problems. A willingness to maintain active knowledge in area of specialty in order to maintain current clinical practice and end user perspectives.
Qualifications
Minimum of an Associates Degree in a clinical field or at least three years of clinical experience in their specialty preferred.
Previous experience in Information Technology is preferred.
Depending upon location, be licensed/registered/certified in a clinical field within Sanford's footprint. Information Technology (IT) certification should be obtained within six months of date of hire. IT certification must be completed within three attempts of certification testing.
Electronic Privacy Information Center (EPIC) application certification and truth should be obtained within six months of hire date. Renewal guidelines per discipline.
Benefits
Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit *********************************** .
Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call ************** or send an email to ************************ .
Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.
Req Number: R-0242079
Job Function: Information Technology
Featured: No
Art Floor Support Lead
Remote support specialist job in Detroit Lakes, MN
Job Description
LEAD THE WAY + DRIVE THE VIBE + KEEP THE ARTWORK MOVIN' ON THROUGH
THE OPPORTUNITY:
At Lakeshirts, we're more than just a company-we're a vibe. Born in the heart of Detroit Lakes, MN, we've grown into one of the largest privately-owned screen-printing manufacturers in the U.S. Our team creates over 40,000 garments daily for the resort, licensed collegiate, and K-12 markets. From our humble beginnings to now, we've embraced a unique culture that blends creativity, dedication, and a love for what we do.
As a Floor Support Lead, you'll play a key role in ensuring on-time delivery from art to production, as well as maintaining art standards across all divisions. This position is essential to keeping our production running smoothly and efficiently.
You'll need a can-do attitude with the ability to flex and adapt in a fast-paced environment, stellar organizational and people skills to keep the floor moving, and the energy to motivate your team. A healthy dose of enthusiasm and patience is key, as you'll be the glue that keeps everything together. If you're a creative, servant-leadership driven individual who thrives in a collaborative, high-energy environment, this could be your perfect fit. Joining us means becoming part of a culture where life's truly better in a t-shirt. This position is an onsite position at our Headquarters in Detroit Lakes, MN.
Schedule: Monday-Friday, 8a-4p,
with availability to respond to evening calls
A Typical Day (job functions) | Train + Lead + Execute + Communicate + Collaborate
Lead and support floor operations to ensure production goals and deadlines are met while upholding art standards
Ensure all team members are trained in their responsibilities, safety protocols, and company policies, helping them stay NIMBLE and ready to adapt
Work closely with artists to field questions and concerns, ensuring smooth and efficient collaboration across the team
Conduct weekly check-ins with the team and report performance/attendance issues to the Art Manager to foster a culture of Continuous Improvement (#valuesinaction)
Attend daily production huddles and communicate priorities to the team, ensuring alignment with the department's needs
Utilize production reports and work orders to organize and manage priorities, always staying flexible to meet shifting demands
Assign and reassign work as necessary to meet deadlines and ensure daily production goals are met
Collaborate with other leads to uphold standards and communicate changes to art staff in a timely manner, ensuring consistent quality
Manage design updates when logos change to maintain brand integrity
Work with Quality Control to resolve any issues and ensure products meet the required standards
Communicate inconsistencies in standards to the Art Manager and contribute to process reviews aimed at increasing efficiency
Manage employee concerns and performance issues with professionalism, fostering a positive team dynamic
Conduct quarterly performance reviews and yearly compensation reviews to ensure team members are motivated and aligned with company goals
Continuously review and refine processes to improve team efficiency and effectiveness, embodying the value of Continuous Improvement
Skills (qualifications) | Coaching + Mentoring + Effective Communication + Troubleshooting
Exposure to leadership training is preferred, with a passion and natural ability for guiding and mentoring a TEAM towards success (there's another one of our Core Values!)
A 2- or 4-year degree in Graphic Design is recommended, with proficiency and sold experience in Adobe Illustrator
Completion of Lakeshirts' Train the Trainer program is preferred, but not required
Proficiency in Microsoft Excel and Word is helpful, but not a deal breaker
Multi-tasking is second nature to you, you're able to manage multiple priorities effectively, while keeping every little detail in check
Strong independent decision-making skills, with the ability to use sound reasoning and good judgment
Welcoming of change, NIMBLE and open-minded, with the ability to embrace and drive Continuous Improvement- it's in our DNA
An ability to recognize our culture, contribute to it, and be a part of it; big egos, game players, "me firsts", entitled, and other such traits need not apply-we kind of mean it
Reliable, responsible, flexible-you adapt, show up, and get the job done with precision
Comfortable handling multiple interruptions without missing a beat, and you always follow through
Excellent communication skills-both written and oral, you're a pro at getting the message across in a clear and approachable way
Must love dogs (we kinda like them at our MN headquarters, and we hope you do, too)
Must love tees, (and hats...and stickers...and novelty socks)
WHY LAKESHIRTS IS THE PLACE YOU WANT TO BE. At Lakeshirts, we believe in making work as awesome as the apparel we create. We're not just a t-shirt company- we're also a hat, sticker, and sock company (and so much more!). We're a place where creativity meets culture, where ideas and innovation are encouraged, and where the atmosphere is truly one-of-a-kind. As one of the largest screenprinting manufacturers in the U.S., we decorate a variety of garments and accessories for the resort, licensed collegiate, and K-12 markets, supported by over 1,000 ah-mazing team members from sea to shining sea.
OUR CULTURE TRULY SETS US APART. Life at Lakeshirts is all about embracing our core values, having fun, and working with great people who make every day an opportunity to thrive. We're looking for those who want to roll up their sleeves and make an impact while enjoying a culture that values creativity, teamwork, continuous improvement, and empowering each team member to define and elevate their success. We also foster a strong sense of community and are dedicated to wowing our customers on the daily.
LIFE'S BETTER IN A T-SHIRT & SO IS WORK! Here's what you can expect when you join the Lakeshirts team:
Compensation| Work Hard. Get Rewarded: Guided by our value of meritocracy, we offer a compensation package that reflects your unique skills, talents, and contributions. You are not just a number-your success, ideas, and efforts directly shape your growth and earning potential, empowering you to take your career to the next level. And there is an option to be paid daily!
Insurance Benefits | We've Got You Covered: From health and life insurance to voluntary benefits like dental, vision, short-term/long-term disability, and critical illness & accident coverage, we've got you covered; benefits kick in the first of the month following 60 days of full-time employment
Paid Time Off |Life Outside of Work: Enjoy up to 22 paid days off during the first year because we know life happens outside of work & we want you to be able to enjoy
Profit Sharing | If We're Profitable. You're Profitable: When we win, you win
Retirement Planning | Free Money? Yes, Please!: Our 401(k) program helps you plan for the future
Onsite Perks |Get in my Belly: At our HQ in Detroit Lakes, enjoy hot breakfast, lunch, and snacks from our subsidized cafeteria
Dogs @ Work| Yes. It's A Thing. And It's Pawsome: Bring your furry friend to work, because we believe dogs just make everything better
Relaxed Dress Code | Wear What Makes You Feel Your Best: Whether it's jeans, tees, and flip flops- we believe comfort fuels creativity, and we offer an employee merchandise discount to keep you & your family well-stocked
Flexible Work Schedules |Full Time, Part Time & Everything In Between: Because we understand the importance of work-life balance
Unique Culture | That Is Priceless: We make work fun; we believe in teamwork, giving back to our communities and doing what we love with great people, and always rocking a t-shirt, a hat, and some cool socks
______________________________________________________________________________________________________
Cognitive or Mental Requirements of the Job:
Employees must be able to see and hear, read and write. Requires adaptability, analyzing, assessing, calculating, decision-making, dependability, judgment, reading, speaking, following direction, handling multiple priorities, and reasoning.
Physical Demands: NEVER: Climb, Crawl, Lift 25-50 lbs., Lift Over 50 lbs
OCCASSIONALLY: Lift, Stand, Walk, Carry, Push, Pull, Balance, Bend, Twist, Reach, Lift Under 10 lbs., Lift 10-24 lbs., Carry Under 10 lbs., Carry 10-24 lbs., Carry 25-50 lbs., Reach at Shoulder Height, Reach Below Shoulder Height
FREQUENTLY: Reach Above Shoulder Height
CONTINUOUSLY: Sit
Job Posted by ApplicantPro
Network Administrator (Intermediate-Level)
Remote support specialist job in Fargo, ND
Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services.
If you're looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy, "Mission First, Customer Always".
We are ISO 9001:2008, ISO 20000-1:2018, and ISO 27001:2022 certified and appraised for CMMI ML3 for Services and Development.
Link Solutions is seeking a Network Administrator (Intermediate-Level) to join our team in Fargo, ND.
* Must be a U.S. Citizen
* DoD Top Secret Clearance required
* Non-remote (relocation incentive available)
The Network Administrator will provide technical and system administration support for the Air National Guard's Unmanned Aerial Vehicle (UVA) operations in Fargo, ND. You will be a part of a diverse team supporting a mission-critical information system, responsible for the analysis, administration, voice, video, and/or data communications networks in support of UAV operations and related infrastructure.
Become an integral part of a professionally diverse team while working at an industry-leading organization, where work/life balance and employees come first. This opportunity will allow you to work on innovative projects that offer advancement and growth while helping protect our national security.
Job Responsibilities:
* Analyze, administer, and maintain voice, video data communications networks.
* Maintains network security and ensures compliance with security policies and procedures.
* Evaluate hardware and software, including peripheral, output, and related equipment.
* Participates in the development and implementation of network-related procedures and standards.
* Participates in and may lead aspects of major network installations and upgrades.
* Interfaces with vendors to ensure appropriate resolution during network outages or periods of reduced performance.
* Develops and implements testing strategies and documents results.
* Provide local on-call/call-back touch labor support.
* Manage the network components of a global information system.
* Patches/upgrades firmware/changes components, and maintains the network
* Configures switches, routers, and crypto devices.
* Provides advice and training to end-users.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
Qualifications
* U.S. Citizenship
* Top Secret Clearance required
* IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.).
* Two (2+) years of directly related experience in network administration and support.
* Experience with network installations and upgrades.
* Experience evaluating hardware and software-related equipment.
* Computing Environment certification in Windows Server, ACAS, HBSS, or similar technology within 6 months of hire.
Preferred:
* Knowledgeable and experienced in VMware NSX or CISCO VXLAN.
* Knowledgeable in creating a PPS (Ports, protocols, & services) request.
* Experience working in a Department of Defense (DoD) environment.
* A problem solver and troubleshooter who thrives in resolving complex problems.
* Excellent communication skills (written and oral) and interpersonal skills.
* Superior organizational skills, attention to detail, and ability to prioritize and manage multiple tasks.
Additional Information
Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability and life insurance, referral bonuses, certification reimbursement program, retirement plan, and more.
Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.