Remote support specialist jobs in Greenville, NC

About the Role We are seeking a skilled and customer-focused Desktop Support Engineer to join our IT team. The ideal candidate will provide end-user support, ensure system reliability, and maintain high standards of IT operations across hardware, software, and network components. You will play a key role in supporting day-to-day IT functions, troubleshooting complex technical issues, and ensuring seamless productivity for all users. Key Responsibilities Provide deskside and remote technical support for desktops, laptops, printers, and other peripherals. Perform OS installations, upgrades, and troubleshooting for Windows and Mac environments. Manage software deployments, patching, and updates using SCCM, Intune, or Ivanti. Diagnose and resolve hardware, software, and network connectivity issues efficiently. Support Active Directory, user account management, and access permissions. Configure and maintain VPN, DHCP, DNS, and TCP/IP settings for seamless network operations. Assist in system imaging, migration, and data backup/recovery. Provide support for mobile devices and MDM platforms such as Microsoft Intune. Collaborate with other IT teams to escalate and resolve advanced technical issues. Maintain accurate records of incidents and resolutions using ServiceNow or other ITSM tools. Manage IT assets and ensure inventory accuracy and compliance with company standards. Technical Skills Desktop and Deskside Support Windows OS, mac OS, and Microsoft Office Suite SCCM / Intune / Ivanti Active Directory, DHCP, DNS, and VPN Mobile Device Management (MDM) ServiceNow / Help Desk Systems Troubleshooting and Root Cause Analysis Hardware and Peripheral Setup (Printers, Laptops, Desktops, Servers) Backup and Data Recovery Solutions Software Installation & Operational Testing Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). 2-5 years of experience in desktop or IT support roles. Strong troubleshooting and communication skills. Ability to work independently and manage multiple priorities in a fast-paced environment. Relevant certifications (CompTIA A+, Microsoft Certified: Modern Desktop Administrator, etc.) are a plus.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

About Us Beast Industries is a multifaceted media and entertainment company founded by Jimmy Donaldson, popularly known as MrBeast, the most watched person in the world. Renowned for revolutionizing digital content creation, Beast Industries encompasses a diverse portfolio of ventures that extend far beyond its origins on YouTube. With a mission to entertain, inspire, and create significant social impact, Beast Industries operates across various domains including digital media, philanthropy, consumer products, and innovative business initiatives. At Beast Industries, we believe in the transformative power of digital media and its potential to entertain, educate, and effect positive change. Our commitment to innovation, creativity, and philanthropy drives us to explore new frontiers, create unforgettable experiences, and build a legacy that inspires future generations. About the Role MrBeast is seeking an IT Support Specialist to join our growing team. This role is a combination of onsite and remote IT support, troubleshooting hardware and software issues, maintaining IT infrastructure, and ensuring a seamless technology experience for our production, creative, and corporate teams. You will work alongside the IT Manager to deploy enterprise technology, manage IT systems, enhance security, and contribute to key IT initiatives. This is an exciting opportunity for someone who thrives in fast-paced environments, enjoys problem-solving, and is eager to work with cutting-edge technology. Responsibilities Provide onsite and remote IT support across mac OS and Windows environments. Configure and deploy laptops, desktops, mobile devices, and peripherals for new and existing employees. Troubleshoot software and hardware issues, including core business applications (Google Workspace, Slack, Zoom, Adobe, Monday.com, DocuSign, Otter.ai, etc.). Maintain conference room systems, digital signage, printers, and other collaboration tools. Assist in WiFi and network deployments across campus, studios, and remote production locations (Cisco, Ubiquiti, Starlink, MiFi). Research, install, configure, and support internal software, cloud tools, and enterprise SaaS platforms. Create and maintain IT documentation, knowledge bases, and training guides. Assist with hardware purchasing, inventory tracking, asset lifecycle management, and yearly IT planning. Support campus network infrastructure, including tracing, patching, and maintaining ethernet/fiber cabling (MDF/IDFs). Implement IT security best practices, support MDM deployment (FleetDM, Jamf, Intune, Kandji), and strengthen overall cybersecurity. What We're Looking For 4+ years of IT Support/Admin experience in a mid-to-large organization with strong troubleshooting skills across hardware, software, and networking. Excellent communication skills with the ability to explain technical solutions to non-technical users. Experience balancing multiple priorities in a fast-moving environment. Strong knowledge of IT security, access control, and best practices. Hands-on experience with mac OS & Windows environments. Proficiency in Google Workspace or Microsoft 365 administration. Solid understanding of networking concepts (DHCP, DNS, VPN, VLANs, etc.). Experience managing MDM platforms (Jamf, Intune, Kandji, FleetDM). Familiarity with IT ticketing systems, asset management, and SaaS administration. Certifications such as CompTIA A+, Google IT, Apple ACMT, Microsoft 365, Cisco CCNA or similar. Experience in media production, content creation, or entertainment industries. Knowledge of Linux, scripting, or automation tools. A Place to Call Home We are based in Greenville, North Carolina, widely recognized as the cultural, educational, economic, and medical hub of Eastern North Carolina. Greenville is a university-medical community, home to East Carolina University and Vidant Medical Center, as well as a vibrant Uptown Greenville District with a diverse art, music, and food scene featuring an increasing number of unique, locally-owned businesses and restaurants. Our excellent affordability, geographic location, and natural resources, combined with cultural, economic, educational, and medical amenities make Greenville-Pitt County a preferred community to call home. Benefits The Perks, Why Work On the MrBeast Team Competitive Salary Generous Medical (Blue Cross Blue Shield), Dental, Vision and company-paid Life Insurance Company contributions to employee Health Savings Accounts (HSA) 401k Plan with Safe Harbor company-matching Flexible vacation policy and paid company holidays Company-provided technology package Relocation when applicable for those coming in from outside the Greenville, NC area including travel and company-provided housing for the first 90 days

Novigo Solutions is an end-to-end IT Solutions provider, specialized in full cycle IT services and platform solutions. Novigo focuses mainly on latest technology platforms like Microsoft SharePoint , SalesForce , BI, RPA, E-Content Services, ERP Implementation & Support Services and Mobile Technologies. Novigo has over 200+ full time technical experts working on several leading technology platforms and serving Fortune 500 clients across the globe. Novigo aims to support clients business in a long-term relationship mode. With its unique delivery model, it helps the clients to achieve significant cost saving and business success. Novigo is headquartered in Dallas, Texas and has development centers in Bangalore and Mangalore. Novigo currently operates from India, US, UAE, Oman, KSA and Singapore. Job Description Customer Desktop Support candidate needed uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Qualifications Customer Desktop Support: Uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restore, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions. Project Management: Ability to lead projects that require directing the work of others and with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for the project and organizational success. Provides status on project work to management. Develop and maintain appropriate documentation for all responsible areas: This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually. System Security: It is the responsibility of all Technical Services Staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards. Additional Information All your information will be kept confidential according to EEO guidelines.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Schedule: Monday-Friday; approximately 8:00 AM - 5:00 PM (and as needed). This is not a remote position. DUTIES AND RESPONSIBILITIES: 1. Maintain and manage the MDM and RMM systems, ensuring compliance and security. Provide regular compliance status updates and escalate exceptions to IT leadership. 2. Deploy, assist, and administer new technologies approved by CBC leadership, providing documentation and deployment status to the IT End User Support Manager. 3. Ensure the security and proper functioning of all endpoint and mobile systems in accordance with company standards, and promptly alert IT leadership of any potential security threats or incidents. 4. Support the IT team in monitoring data backups and conducting periodic testing and evaluation of backup processes. Promptly report any anomalies or failures to IT leadership. 5. Provide Tier 2 support for issues logged on the helpdesk and escalate recurring or unresolved issues to IT End User Support Manager. 6. Deploy and replace PCs, mobile devices, and other IT equipment as needed for life-cycle management. Recommend devices that require replacement to IT End User Support Manager for review and approval. 7. Monitor system performance, security alerts, and logs to proactively identify and resolve issues. Document findings and escalate concerns to IT leadership team. 8. Assist with IT audits, compliance requirements, and security best practices. Provide required documentation and reports to IT leadership as requested. 9. Create documentation for devices maintained; assist with general IT documentation. 10. Serve as the primary liaison for the service center employees, including conducting site visits for hardware replacement and troubleshooting. 11. Perform network infrastructure and server system security updates and upgrades as directed by IT leadership. 12. Monitor elements of security stack, report on and resolve areas of identified risk and incident/events in accordance with escalation procedures and incident response policy. Provide regular incident and status reports to IT leadership team. 13. All other duties and responsibilities as assigned. REQUIRED QUALIFICATIONS: 1. Possess and display Coastal Beverage Company's Core Values at all times: a. Craft It b. Own It c. Protect It d. Celebrate It 2. Possess education equivalent to an associate's degree plus three years of similar or related experience; or equivalent combination of education and experience. 3. Possess the ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. 4. Possess the ability to read and comprehend simple instructions, short correspondence, and memos; possess the ability to write simple correspondence. 5. Possess the ability to effectively present information in one-on-one and small group situations to customers, clients, and employees of the organization. 6. Possess the ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Possess the ability to compute rate, ratio, and percent and to draw and interpret bar graphs. 7. Possess intermediate reasoning skills including ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Possess the ability to deal with problems including several concrete variables in standardized situations. 8. Possess computer skills requiring knowledge of word processing software, e-mail software, spreadsheet software, order processing systems, and Internet. Possess knowledge of Windows OS, Windows 10, Mac OS and iOS including future releases, mobile printers, WLAN, and Bluetooth. 9. Possess the ability to maintain regular and punctual in-person attendance to support staff with technical and equipment issues. 10. Possess the ability to travel up to 30% of the time. Possess an active driver's license, acceptable driving record, and the ability to drive as an essential job function. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must frequently lift and/or move up to twenty-five pounds and occasionally lift and/or move up to fifty pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception, and Ability to adjust focus. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. **************** Coastal Beverage Company offers a competitive salary and benefits package including 401(k) plan, health, dental, S125 plans, life, and disability coverage. All candidates must consent to pre-employment inquiries and tests including criminal background, MVR check, and drug tests. Apply Today! #FV

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Title/ Designation: Lead Desktop Support Special Duration of Contract: 1 Year + Extendable Interview Type: In Person Only Location: Wilson, NC 27895 Qualifications Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installing and imaging new computers and loading appropriate software for customers Installing local and network printers and other peripherals and configuration of same Migrating data and user profiles Documenting process and procedures related to technical field support activities Additional Information Thanks and Regards, Amrita Sharma 408 766 0000 EXT. 426 amrita.s@)360itpro.com

Community Support Technicians needed for the Kinston area to work one on one with the Intellectual and Developmental Disabilities population providing Community and Living Supports and Community Networking services. Technician will provide assistance with daily person needs and habilitative skills. Monday, Wednesday and Friday 9:00 a.m. - 3:30 p.m. and Saturday 9:30 a.m. - 3:30 p.m. Requirements: Reliable Transportation Valid Driver's License High School Diploma or equivalent. Benefits: Medical Insurance (full time only) Dental Insurance Vision Insurance Telehealth -On line Doctor (Teledoc) 401K with company match Universal MH/DD/SAS is dedicated to helping individuals and families affected by mental illness, developmental disabilities and substance abuse in achieving their full potential to live, work and grow in the community. Universal MH/DD/SAS is a comprehensive, statewide, CARF-accredited community human service organization. Universal strives to provide integrated and quality services to our persons served within the areas of mental health, developmental disabilities, and substance abuse. Visit us on the web at ************

Believer Meats is an innovative start-up revolutionizing the food industry through the development and commercialization of cultivated meat products. Leveraging cutting-edge biotechnology, we aim to provide sustainable, ethical, and high-quality meat alternatives to consumers worldwide. As we are preparing to bring our first product to market, we are seeking an IT Support Specialist to join our local IT team. JOB SUMMARY We are seeking a proactive, skilled and customer-service-oriented Support Specialist. This position will be responsible for overseeing local IT resources and providing technical assistance to support end-users for hardware, software, and network-related issues. Your role will encompass maintaining documentation, managing user accounts, and escalating complex issues to other members of IT when needed. Reporting to the Senior Manager, Global IT, this position will collaborate closely with various team leaders across the organization on IT projects throughout their lifecycle: from conceptual proposals and design, to development, testing, deployment, and ongoing support. The role involves a proactive approach to continuously monitor and suggest enhancements to existing information technology systems. Benefits: This is a full-time, salary (Exempt) role eligible for generous benefits including PTO, Health Care, Retirement with company match, and Parental and Medical Leaves (subject to company policies including eligibility and waiting periods). Schedule: This position works on-site in Wilson, North Carolina primarily during standard business hours. Please note: This position does not offer relocation assistance. Candidates must be located in the Wilson, North Carolina area or be willing to relocate at their own expense. Additionally, visa sponsorship is not available for this role. RESPONSIBILITIES Must consistently follow all safety and food safety protocols, guidelines, and procedures to ensure a safe working environment. This includes compliance with properly using personal protective equipment (PPE), identifying and reporting potential hazards, and actively participating in safety training and initiatives. A commitment to maintaining a culture of safety and minimizing risks to yourself and your colleagues is essential. Provide onsite support to end users experiencing technical issues, ensuring effective resolution of problems through diagnostic techniques and pertinent questions. Respond to help desk requests, via phone, email, or ticketing system. Actively monitor ticket queues, take ownership of requests and enter details regarding resolution. Install, configure, and maintain computer systems, network devices, and peripherals. Perform routine system maintenance and upgrades to ensure the smooth operation of IT systems within the manufacturing environment. Collaborate with other IT staff and engineers on escalated issues and implementation of new technology solutions that improve productivity and efficiency. Document solutions and maintain accurate records of support activated. Provide best practice guidance and training to users on IT systems, software and tools. Ensure strict adherence to IT policies, including data security protocols, to protect the company's digital assets. Manage inventory of IT equipment, software, and supplies. Coordinate efforts among internal IT and external resources. Must consistently follow all safety and food safety protocols, guidelines, and procedures to ensure a safe working environment. This includes compliance with properly using personal protective equipment (PPE), identifying and reporting potential hazards, and actively participating in safety training and initiatives. A commitment to maintaining a culture of safety and minimizing risks to yourself and your colleagues is essential. QUALIFICATIONS 3+ years of experience in IT. Experience in start-up or manufacturing environments preferred. BS in Computer Science, System Engineering, or in a related discipline Understanding of IT Service Management (ITSM) principles and practices. Familiarity with proper mounting and cable management of server and network equipment. Strong troubleshooting and analytical skills. Strong communication and documentation abilities. Experience managing VMware environments, databases and active directories is a plus. Experience with network administration is a plus. Familiarity with scripting languages is a plus. Excellent problem-solving skills. Ability to work under pressure and prioritize tasks. Detail-oriented and capable of working both independently and as part of a team. Ability to navigate throughout the entire manufacturing facility, reach up and down to access equipment, and carry items from place to place. Occasional step ladder use may be required for retrieving items and samples. Authorized to work in the US (Believer is an E-Verify participant). Ability to pass pre-employment background screening. EEO STATEMENT Believer is committed to providing equal employment opportunities to all applicants and employees without regard to age, race, color, genetic information, marital status, national origin, disability, religion, sex, sexual orientation, gender identity, veteran or military status, or any other characteristic protected by law with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment. We also provide reasonable accommodation to qualified individuals in accordance with applicable laws. If you need to inquire about accommodation during the application process or employment, please contact HR (*************************).

The Desktop Support Technician will provide user support to the organization and is responsible for the installation, configuration and troubleshooting of computer hardware, operating systems, network configurations and software. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Troubleshoot, configure, and monitor the functioning of personal computers and peripherals. * Undertake pre-emptive maintenance on telecommunication equipment. * Electronic Medical Record Support * Assist with the set up and deployment of IT workstations and maintain equipment for end users. * Assist end users with network set up and maintenance at all OIC locations. * Utilization of Remote Desktop Support * Perform information technology projects as directed. * Help create detailed process and procedure documentation. QUALIFICATIONS Associates' or Bachelor's degree in Information Technology or an equivalent combination of education and training/experience. 1-3 years of experience in an Information Technology support capacity. A+, Network + and other CompTIA certifications preferred. KNOWLEDGE, SKILLS & ABILITIES: * Knowledge of TCP/IP LAN/WAN networking * Knowledge of VMware * Windows 10 and Windows 11 knowledge * Knowledge of telecommunication and VOIP systems * Must have the ability to work independently. * Proficiency with Microsoft Office 365products * Ability to work on multiple projects simultaneously. * Highly organized, with ability to report on the status of projects. * Ability to identify and resolve problems in a timely manner. EQUAL OPPORTUNITY EMPLOYER OIC, Inc. is an equal opportunity employer. OIC, Inc. offers equal opportunities to applicants and employees and makes all employment-related decisions based exclusively on job-related qualifications. Our policies and hiring practices ensure non-discrimination based on any protected characteristics. DIVERSITY STATEMENT OIC, Inc. is committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our board members, customers, clients, and patients are essential to fulfilling OIC, Inc.'s vision and goals.

OB DESCRIPTION IT Support Technician Job Type: On-site (100%) Reports to: Site Manager Department: North American Operations Information Technology To provide support for the customer and work with customer IT department to maintain systems and equipment. Essential Duties and Responsibilities: · Demonstrates the values and business principles of Leadec. · Works safely at all times. · Ensure compliance and promote a culture based on safety, operational excellence, innovative thinking, and high-quality customer service. · Foster an environment of continual learning. · Drive safety prevention as a personal responsibility. · Develop and retain a "Best in Class" team through selection, assessment, development, and recognition. · Maintain high ethical standards and an appropriate level of confidentiality. · Perform other duties as assigned by the Supervisor. · Serving as the first point of contact for IT network support within the organization. · Install, test, and label Ethernet / Fiber. · Diagnosing and troubleshooting hardware issues. · Repairing and replacing damaged components. · Ensuring the security of network with proper installation following BICSI standard. · Supporting projects to the entire plant. · Maintain and install hardware. (Access Points, Switches, cameras, printers, monitors, computers, etc.). · On some occasions, manufacture and modify structures for installing equipment. · Process camera installation, build cameras brackets, and assemble cameras for installation. · Troubleshooting fiber optic and repair. · Install IDF boxes. · Run conduit for installation of IDF box, Nema boxes, and network drops. · Demolition of old equipment to provide clean installation. · TV installation brackets and support. · And everything to keep the plant running. · Help IT tech with daily trouble calls. · Adhering to and supporting all EHS and Quality objectives, in accordance with ISO 14001, 45001 and 9001 respectively. · All other duties as assigned by Leadec manager. Competencies: · Managing Tasks · Open Communication · Self-Management Knowledge, Skills, and Abilities: · Communication Skills - Ability to communicate with all levels of Leadec and customer employees. · Language Ability -- Talking to others to convey information effectively. · Customer Service Orientation- Satisfying customers. · Adaptability- Willingness to deal with unexpected challenges or circumstances. · Problem Solving- Defines complex problems and brings about viable solutions. · This position requires the person to be a highly organized, self-motivated individual who can work independently as well as work well with others. · Must be able to manage multiple tasks and priorities and easily adapt to changing situations. · Proficient in computer skills. Position Qualifications: · IT certification or 2 years' experience required. · Must be able to interact with customers and employees at all levels. · Work 8-hour shift, Monday-Friday. · Work weekends as needed. Physical Requirements:The physical demands described here are representative of those that must be met by an employee to successfully perform the key actions of the job: Required to talk and/or hear in an office & industrial setting (noise level is moderate). Frequently required to stand and walk on concrete surfaces for 4 -12 hours. Occasionally required to reach with hands and arms; lift; climb or balance; kneel, crawl, stoop, or crouch. Vision requirements: close vision, distance vision, peripheral vision, and depth perception and focus adjustment. Work is performed in an office and industrial-manufacturing environment with significant time spent working on a computer or at a desk. Job Type: Full-time Benefits: 401(k) Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance Work Location: In person

Come join our "Family" and be part of providing healthcare In the Community…For the Community. Carolina Family Health Centers, Inc. provides accessible and affordable health care with excellence...where patients come first. Regardless of an individual's ability to pay or their insurance status, we believe that EVERYONE deserves access to quality health care. As a nonprofit, federally qualified health center (FQHC), we strive to meet the needs of our community and breakdown barriers that prevent individuals from seeking health care. Our service offering includes primary medical care, behavioral health, pharmacy and dental services in an integrated model that provides a comprehensive approach to care for our patients. Position Overview The Patient Support Specialist will serve formerly incarcerated individuals who also have chronic disease, mental illness, and or substance use disorder who meet the program requirements. Primary responsibilities will include connecting identified individuals to appropriate health care services and collaboratively create a comprehensive reentry plan. THIS POSITION OFFERS A 40-HOUR WORKWEEK, NO WEEKENDS, FULL BENEFITS PACKAGE, 12 PAID HOLIDAYS, BI-WEEKLY PAY. THIS POSITION WILL ALSO WORK AT OUR OTHER CLINICS (AND ACCORDING TO THE HOURS OF OPERATIONS) - WILSON COMMUNITY HEALTH CENTER AND HARVEST FAMILY HEALTH CENTER. Essential Tasks Provide support, empowerment, nonclinical education, and care coordination services to individuals released from incarceration within the last two years who have chronic disease(s), substance use disorder, and/or mental illness. Review referrals for The University of North Carolina at Chapel Hill (UNC) Formerly Incarcerated Transition (FIT) program and determine the eligibility of participants based on program requirements. Assist individuals with linkage to, and enrollment into, primary care services, substance use disorder treatment, and mental health services. Conduct periodic assessments of an individual's substance use, physical activity, dietary habits, tobacco use, and social and economic resources. Provide or arrange transportation for ambulatory patients between their homes and clinics, hospitals, or other social agencies when appropriate and necessary. Experience and Education * High School Diploma or GED. * Personal history of incarceration. * Ability to operate office equipment such as computers and telephones. * Ability to navigate records keeping system and document work completed. * History of work in a medical setting preferred, but not required. * Valid NC Driver License. Schedule Monday to Friday 8 am - 5 pm 8 hour shift Day shift Physical Requirements * Constant standing and walking, occasional bending, stooping, lifting, reaching forward and overhead. * May occasionally be required to lift patients, office equipment and paper, usually not exceeding fifty pounds of direct lift. * Frequent computer work required. Benefits * 401(k) and match * AD&D insurance * Dental insurance * Disability insurance * Employee assistance program * Flexible spending account * Health insurance * Life insurance * Paid time off * Holidays * Vision insurance Job Type Full-time, On site Base Pay Overview The starting pay for this position is $12.36 per hour. Please keep in mind that actual salary will vary based on various factors such as qualifications, skills, competencies, and proficiency for the role.

Were looking for a Construction Support Engineer Black Utility Piping Systems based in Wilson, NC. This is a Contract position requiring 5-10 years of relevant experience. A Bachelors degree in Engineering or a related field is strongly preferred. In this role, youll be responsible for supporting design reviews, overseeing installation, documentation, walkdowns, and mechanical completion of black utility systems including Glycol, Hydronic Waters, Steam, and Condensate Systems. The ideal candidate brings a solid foundation in black utility piping systems and thrives in a collaborative environment. Key Responsibilities Provide guidance in early design phases on piping and equipment concepts Assist in implementing the project's sustainability goals Coordinate piping and equipment design solutions site-wide Review and approve piping specifications, install specifications, supports, and pipe rack designs Determine optimal main pipe routes and pipe route philosophy, and detect pipe clashes via 3D modeling during design Define system boundaries for ease of commissioning Participate in 3D model reviews and assess piping progress with master planners Coordinate space and equipment routing plans during construction Conduct constructability reviews with the site construction team Review SOW for tendering piping and mechanical packages Develop piping handover package requirements with the CQV team Review contractor submittals and provide tendering advice Support site construction and project controls teams with piping and equipment works Ensure quality design and installations for Hydronic Water Systems, Glycol, Steam, and Condensate Systems Drive progress to meet schedule, cost, and quality targets Conduct system walkdowns for compliance and mechanical completion readiness Coordinate with contractors, engineers, and teams to address issues and maintain timelines Maintain accurate documentation of installation and inspection processes Ensure systems are prepared for commissioning Troubleshoot technical issues during construction and commissioning Promote safety, quality, and continuous improvement throughout the project lifecycle Requirements Education: Bachelors degree in Engineering or related field or equivalent experience Technical Expertise: Proficiency in reading and interpreting engineering drawings, P&IDs, and technical specifications; familiarity with 3D modeling and construction management tools is a plus Experience: Minimum 5 years working on construction and commissioning of utility systems in pharmaceutical or biotech facilities Soft Skills: Excellent communication, collaboration, and problem-solving abilities Preferred Qualifications Certification in project management or a related field Proficiency in construction and project management software Hands-on experience with validation and qualification activities Why Join Us? Growth Opportunities: Work with a team that will enhance your technical development Innovative Environment: Engage with cutting-edge technologies and challenging projects Team Culture: Join a collaborative group that values teamwork, transparency, and innovation Interview Process Virtual Interviews: Conducted via Zoom On-Site Interviews: Final discussions may be at our Wilson, NC location to meet the broader team Additional Information Must be authorized to work in the U.S. (US Citizen, Green Card, or valid Work Permit) Ability to attend in-person interviews as necessary Job type: Contract position Full-time Onsite role Duration 6-12 Months Ref#: 63WYWXXW

Novigo Solutions is an end-to-end IT Solutions provider, specialized in full cycle IT services and platform solutions. Novigo focuses mainly on latest technology platforms like Microsoft SharePoint , SalesForce , BI, RPA, E-Content Services, ERP Implementation & Support Services and Mobile Technologies. Novigo has over 200+ full time technical experts working on several leading technology platforms and serving Fortune 500 clients across the globe. Novigo aims to support clients business in a long-term relationship mode. With its unique delivery model, it helps the clients to achieve significant cost saving and business success. Novigo is headquartered in Dallas, Texas and has development centers in Bangalore and Mangalore. Novigo currently operates from India, US, UAE, Oman, KSA and Singapore. Job Description Customer Desktop Support candidate needed uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Qualifications Customer Desktop Support: Uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restore, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions. Project Management: Ability to lead projects that require directing the work of others and with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for the project and organizational success. Provides status on project work to management. Develop and maintain appropriate documentation for all responsible areas: This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually. System Security: It is the responsibility of all Technical Services Staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards. Additional Information All your information will be kept confidential according to EEO guidelines.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Title/ Designation: Lead Desktop Support Special Duration of Contract: 1 Year + Extendable Interview Type: In Person Only Location: Wilson, NC 27895 Qualifications Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installing and imaging new computers and loading appropriate software for customers Installing local and network printers and other peripherals and configuration of same Migrating data and user profiles Documenting process and procedures related to technical field support activities Additional Information Thanks and Regards, Amrita Sharma 408 766 0000 EXT. 426 amrita.s@)360itpro.com

Job Description Community Support Technicians needed for the Kinston area to work one on one with the Intellectual and Developmental Disabilities population providing Community and Living Supports and Community Networking services. Technician will provide assistance with daily person needs and habilitative skills. Monday, Wednesday and Friday 9:00 a.m. - 3:30 p.m. and Saturday 9:30 a.m. - 3:30 p.m. Requirements: Reliable Transportation Valid Driver's License High School Diploma or equivalent. Benefits: Medical Insurance (full time only) Dental Insurance Vision Insurance Telehealth -On line Doctor (Teledoc) 401K with company match Universal MH/DD/SAS is dedicated to helping individuals and families affected by mental illness, developmental disabilities and substance abuse in achieving their full potential to live, work and grow in the community. Universal MH/DD/SAS is a comprehensive, statewide, CARF-accredited community human service organization. Universal strives to provide integrated and quality services to our persons served within the areas of mental health, developmental disabilities, and substance abuse. Visit us on the web at ************

Were looking for a Construction Support Engineer Pharmaceutical Clean Utilities Systems based in Wilson, NC. This is a Contract position requiring 5-10 years of relevant experience. A Bachelors degree in Engineering or a related field is strongly preferred. In this role, youll be responsible for supporting design reviews, reviewing specifications of work, overseeing the installation, documentation, walkdown, and mechanical completion of clean utility systems, and supporting commissioning activities to ensure successful startup of all clean utility systems. The ideal candidate brings a solid foundation in pharmaceutical clean utility systems and thrives in a collaborative environment. Key Responsibilities Support the installation of pharmaceutical clean utility systems, including but not limited to WFI, clean steam, and clean gases. Act as the client's agent to review and approve submittals from the Design/Builder for applicable utilities and equipment designs. Participate in constructability reviews with site construction team. Review and comment on applicable detailed design and installation specifications. Drive progress and coordination to ensure schedule, cost and quality targets are met. Ensure all clean utility systems are installed according to design specifications, industry standards, and regulatory requirements. Conduct thorough system walkdowns to verify compliance and readiness for mechanical completion. Coordinate with contractors, engineers, and project teams to address issues and maintain project timelines. Maintain accurate and comprehensive documentation of installation and inspection processes. Ensure systems achieve mechanical completion and are prepared for commissioning. Actively assist during commissioning phases to ensure clean utility systems are successfully started up and functional. Align with CQV and Construction on system boundaries and have input into review exercises on clean utility directly impacting systems. Troubleshoot and resolve technical issues during construction and commissioning phases. Collaborate with QA/QC teams to meet GMP requirements. Promote a culture of safety, quality, and continuous improvement throughout the project lifecycle. Requirements Education: Bachelors degree in Engineering or related field or equivalent experience. Technical Expertise: Proficiency in clean utility systems, including WFI, clean steam, and clean gases; familiarity with GMP standards, regulatory guidelines, and industry best practices. Experience: Minimum 5 years working on construction and commissioning of clean utility systems in pharmaceutical or biotech facilities. Soft Skills: Excellent communication, collaboration, and problem-solving abilities. Preferred Qualifications Certification in project management or a related field. Proficiency in using construction and project management tools/software. Hands-on experience with validation and qualification activities. Why Join Us? Growth Opportunities: Work with a team that will enhance your technical development. Innovative Environment: Engage with cutting-edge technologies and challenging projects. Team Culture: Join a collaborative group that values teamwork, transparency, innovation Interview Process Virtual Interviews: Conducted via Zoom. On-Site Interviews: Final discussions may be at company location in Wilson, NC to meet the broader team. Additional Information Must be authorized to work in the U.S. (US Citizen, Green Card, or valid Work Permit). Ability to attend in-person interviews as necessary. Job type: Contract position Full-time Onsite role Duration 6-12 Months Ref#: Y6VXV6W5

Job Description Community Support Technicians needed for the Wilson area to work one on one with the Intellectual and Developmental Disabilities population providing Community and Living Supports and Community Networking services. Technician will provide assistance with daily person needs and habilitative skills. Various shifts and hours available. Requirements: Reliable Transportation Valid Driver's License High School Diploma or equivalent. Benefits: Medical Insurance (full time only) Dental Insurance Vision Insurance Telehealth -On line Doctor (Teledoc) 401K with company match Universal MH/DD/SAS is dedicated to helping individuals and families affected by mental illness, developmental disabilities and substance abuse in achieving their full potential to live, work and grow in the community. Universal MH/DD/SAS is a comprehensive, statewide, CARF-accredited community human service organization. Universal strives to provide integrated and quality services to our persons served within the areas of mental health, developmental disabilities, and substance abuse. Visit us on the web at ************

Were looking for a Construction Support Engineer Pharmaceutical HVAC Systems based in Wilson, NC. This is a Contract position requiring over 5 years of relevant experience. A Bachelors degree in Mechanical Engineering or a related field is strongly preferred. In this role, youll be responsible for overseeing the installation, documentation, walkdown, and mechanical completion of pharmaceutical HVAC systems. The ideal candidate brings a solid foundation in HVAC systems and thrives in a collaborative environment. Key Responsibilities Provide guidance in early Design Phases to the AE on HVAC ductwork, hydronic water piping, and equipment concepts. Support the mechanical installation of pharmaceutical HVAC and utility systems, ensuring compliance with design specifications, regulatory standards, and project timelines. Oversee the installation of systems such as air handling units (AHUs), ductwork, exhaust systems, chillers, boilers, and other related utility infrastructure. Assist in implementing the project's sustainability goals. Coordinate site-wide piping and equipment design solutions. Review and approve piping specifications, install specifications, supports, and pipe rack designs. Determine optimal main ductwork and pipe routes, assist with clash detection via 3D modeling. Define system boundaries for ease of commissioning. Participate in 3D model reviews and assess piping progress with master planners. Review space coordination and equipment routing plans during construction. Conduct constructability reviews with the site construction team. Review SOW for tendering of piping and mechanical packages. Develop AHU handover package requirements with the CQV team. Review contractor submittals and provide tendering advice. Support HVAC and equipment works onsite with construction and project controls teams. Drive progress to meet schedule, cost, and quality targets. Conduct system walkdowns to verify compliance and readiness for mechanical completion. Support execution strategy of HVAC TAB. Coordinate with contractors, engineers, and project teams to address issues and maintain timelines. Maintain comprehensive documentation of installation and inspection processes. Ensure systems achieve mechanical completion and are prepared for commissioning. Troubleshoot and resolve technical issues during construction and commissioning. Promote a culture of safety, quality, and continuous improvement. Requirements Education: Bachelors degree in Mechanical Engineering or equivalent experience. Technical Expertise: In-depth knowledge of pharmaceutical HVAC systems, cleanroom requirements, and utility infrastructure; familiarity with GMP regulations and industry standards. Experience: Minimum of 5 years working on mechanical construction of HVAC and utility systems in pharmaceutical or biotech facilities. Soft Skills: Excellent communication, collaboration, and problem-solving abilities. Preferred Qualifications Certification in mechanical engineering, project management, or a related field. Hands-on experience with validation, qualification, and commissioning activities. Proficiency in construction management tools and software. Why Join Us? Growth Opportunities: Work with a team that will enhance your technical development. Innovative Environment: Engage with cutting-edge technologies and challenging projects. Team Culture: Join a collaborative group that values teamwork, transparency, and innovation. Interview Process Virtual Interviews: Conducted via Teams or Zoom. On-Site Interviews: Final discussions may be at the company location in Wilson, NC to meet the broader team. Additional Information Must be authorized to work in the U.S. (US Citizen, Green Card, or valid Work Permit). Ability to attend in-person interviews as necessary. Job type: Contract position Full-time Onsite role Duration 6-12 Months Ref#: RY636VYR