Remote support specialist jobs in Iowa City, IA - 63 jobs

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective-C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and Jquery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance-driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Provide direct support, consultation, guidance and training to users and identify technical solutions. Support daily operations and assist with technology planning in an effort to maximize user and organizational effectiveness. Note: In-Person Interview Only. No Web-cam, No Exceptions. Health Care Information Systems has an opening for an IT Customer Support Analyst. Scheduled shift will be first shift, 7:00 a.m. - 4:00 p.m., Monday through Friday for a 40 hour week. Duties include assisting customers by phone with computer, application, and network support issues and creating a work order for each phone call handled. Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as the front-line customer contact point for Health Care Information Systems. The position provides basic customer service and support for UI Health Care computer users and machines in a high call volume center. The position requires a professional demeanor, close attention to detail, strong team building skills and the ability to tolerate high intensity working conditions. The ability to make quick decisions based on professional judgment and written procedures is essential. HDS3 3 to 5 years field experience and preferred education: 4 year college degree in field of specialty or equivalent education and experience combined. Additional Information Thanks and Regards, Ankur Bhatia

Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemes and unconventional channels to provide one-stop solutions for all your workforce needs. our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients. We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees. Job Description Description: Provide direct support, consultation, guidance and training to users and identify technical solutions. Support daily operations and assist with technology planning in an effort to maximize user and organizational effectiveness. The Client has an opening for an IT Customer Support Analyst. Scheduled shift will be first shift, 7:00 a.m. - 4:00 p.m., Monday through Friday for a 40 hour week. Duties include assisting customers by phone with computer, application, and network support issues and creating a work order for each phone call handled. Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as the front-line customer contact point for Health Care Information Systems. The position provides basic customer service and support for computer users and machines in a high call volume center. The position requires a professional demeanor, close attention to detail, strong team building skills and the ability to tolerate high intensity working conditions. The ability to make quick decisions based on professional judgment and written procedures is essential. Skill Required Bachelor's degree in Computer Science, MIS, or IT-related field or equivalent combination of education and experience. 6 months to 1 year of work experience in a high volume Help Desk, Call Center, or other Customer Service environment. Experience troubleshooting problems with Windows 7 and Microsoft Office 2010 Suite. Excellent verbal and written communication skills. Strong problem solving skills and the ability to quickly learn new software. Proven ability to work independently with a strong focus on customer service. Working knowledge of computer hardware and peripherals. Qualifications Note: In-Person Interview Only. No Web-cam, No Exceptions. Additional Information Best Regards, Amrit Lal

ESSENTIAL DUTIES & RESPONSIBILITIES Responsible for contributing to project scoping, designing, and issuing transmission line designs per the scope. Interfaces with internal ITC departments and applies scope and requirements from initiation of project through design, construction, and as-built completion. Reviews and responds to inquiries on the impact of proposed projects and external entities' requests for modification to and coordination with ITC transmission line facilities. Provides technical support and recommendations to field personnel and contractors for the installation, maintenance, and troubleshooting of system components. Prepares, manages, records, and confirms accurate documentation of ITC assets. Applies ITC standards and specifications to align with current practices and industry standards & requirements. Attends meetings and educational sessions to increase professional knowledge and skills. REQUIREMENTS Bachelor's degree in Construction Management, Engineering Technology, or relevant, equivalent experience and/or education (minimum of two (2) years of related experience). Knowledge of transmission line design, construction, and maintenance functions. Knowledge of applicable codes and standards including National Electrical Safety Code (NESC), American Concrete Institute (ACI) and American Institute of Steel Construction (AISC) preferred. Intermediate knowledge of Microsoft Office (Word, Excel, Outlook, and PowerPoint). Knowledge in and user of PLS-CADD with ability to design transmission lines and specify material with minimal oversight. Ability to learn and utilize job-specific software. Possess sound analytical problem-solving and documentation skills. Ability to communicate effectively both verbally and in writing with peers and superiors inside and outside the Company. Ability to multi-task and work under minimal supervision in a team environment. Applicants must be authorized to work in the United States for any employer. ITC does not sponsor employment visas, such as H-1B or TN visas.

UFG is currently hiring for an Actuarial Support Senior Analyst whose focus will be to support the actuarial team by collecting and analyzing data, preparing reports, coordinating projects, and collaborating with our internal partners to ensure financial accuracy and mitigate risk. Tasks for this role could include reserve appraisal work, designing and maintaining financial models, identifying and developing process efficiencies and overall quality of work improvements. This position will maintain and populate current models used in the reserving process and will support actuarial modernization efforts. This includes database management and/or external vendor software migration efforts as well as other special project work as needed. The position will support interactions with external partners and/or audit support. Essential Duties and Responsibilities: Data Analysis and Reporting Collect and compile data from various sources, departments, and systems for actuarial analysis Identify and develop process efficiencies and overall quality of work improvements Support the preparation of monthly, quarterly, and year-end financial reports, including statutory annual statements Assist with building and maintaining financial models and projecting future trends Assist with reserve appraisal work Risk Management and Compliance Support the analysis of statistical information related to various factors to assess risk Work with internal and external auditors to ensure successful audits and examinations of the company's financial practices Technical Support Maintain records, databases, and filing systems for efficient information retrieval Utilize statistical software, mainframes, and platforms for data analysis and reporting Job Specifications: Education: BS in Mathematics, Actuarial Science, Statistics or related field required Experience: 4+ years of related commercial P&C experience required 2+ years of finance experience preferred Knowledge, skills & abilities: Proven ability to work with Excel, Power Point, Word Strong SQL and VBA skills Comfort with database management Strong verbal and written communication skills Strong attention to detail and focused on the delivery of high-quality work Ability to work independently to achieve results and meet deadlines Working Conditions: General Office Environment Pay Transparency Statement: UFG Insurance is committed to fair and equitable compensation practices. The base salary range for this position is $71,598 - $94,396, which represents the typical range for new hires in this role. Individual pay within this range will be determined based on a variety of factors, including relevant experience, education, certifications, skills, internal equity, geography and market data. In addition to base salary, UFG Insurance offers a comprehensive total rewards package that includes: Annual incentive compensation Medical, dental, vision & life insurance Accident, critical Illness & short-term disability insurance Retirement plans with employer contributions Generous time-off program Programs designed to support the employee well-being and financial security. This pay range disclosure is provided in accordance with applicable state and local pay transparency laws.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

About the role The Operations Analyst(s) position will act as a liaison between customers, business partners, and third-party service (TPA's) providers. The position will be a communicator, problem solver and agent for change to provide continuous improvements. What you'll do · Answer general incoming calls from policyholders and agents. · Work with third party contacts to audit, reconcile data discrepancies, research missing data, handle inquiries and provide updates as requested for annuity business. · Conduct research and analysis in order to ensure successful outcomes when complexities arise. · Deliver accurate and prompt resolution of issues and relay necessary information by both verbal and written communication. · Troubleshoots issues to determine the best solutions and then implement a plan. · Develop broad understanding of products, services, policies, procedures, regulations, and laws for effective service delivery. · Handle inbound/outbound calls from all applicable customers including but not limited to third party contacts, client contacts, third party vendors and internal team resources. · Support Life insurance business and customers. Qualifications · High School Diploma or Equivalent. College degree preferred · Operations Analyst I: 0-2+ years' experience providing customer service and transaction processing support in insurance or financial services. · Operations Analyst II: 3-5+ years of experience with increased complexity in tasks and assignments. · Operations Analyst III: 5+ years of experience with increased complexity in tasks and assignments with a high level of autonomy. · Demonstrated and effective oral, written, and interpersonal communication skills. · Ability to work effectively with other internal teams and associates Skills/Competencies · Ability to communicate effectively both orally and in writing. · Ability to build productive internal/external working relationships. · Advanced interpersonal skills. · Strong analytical skills. · Advanced organizational skills and attention to detail Physical Demands Normal office working environment Occasional evening and weekend hours to meet deadlines Occasional travel is required Ability to sit for extended periods of time Ability to type / perform data entry Ability to read from a computer screen and paper reports

Base44, a hyper-growth AI startup recently acquired by Wix, is on a mission to change how software gets built. Our AI-powered platform empowers anyone to create custom software applications using natural language. Operating like a startup within Wix, we're fast, collaborative, and focused on turning complex problems into simple, powerful solutions. We exist for creators, solo founders, and entrepreneurs. The opportunity is huge, and with your help, our user-driven growth can become unstoppable. Job Description Base 44 is seeking a highly motivated and dynamic Tech Support Specialist to join our growing team. This is a fantastic opportunity to be a key player in a fast-paced, innovative, and collaborative start-up environment. As a Tech Support Specialist, you will be on the front lines, providing technical support, troubleshooting issues, and contributing to the overall success of our product. You'll have a significant impact on our users and the growth of our product. In this role, you will: * Operate with minimal supervision and substantial discretion on matters of significance. * Assist users with product-related issues, offering timely and effective solutions. * Diagnose and resolve technical problems, utilizing your problem-solving skills and technical knowledge. * Go beyond issue resolution: Educate users on effective vibe-coding techniques and guide them toward best-practice build approaches that help them realize their vision. * Proactively communicate technical issues, emerging trends, and potential improvements to the team, and raise concerns and flags as needed. * Work cross-functionally within a cohesive team environment to ensure product success, working closely with Development and Product teams to document issues, test features, and provide regular, actionable feedback. * This role includes occasional evening and weekend work to support incidents, releases, and maintenance windows. Coverage is shared via a rotation, and we provide advance notice whenever possible. This position is a hybrid role and candidates should be prepared to be able to come to our office in Cedar Rapids at least 3 days per week. Qualifications * 2+ years of experience working in Technical Support/Solution topics in a Web environment , owning complex investigations and escalations. * Able to read browser console and network tab for troubleshooting purposes (JavaScript and React etc ). * Strong technical skills, learns fast, embraces unfamiliar tools/docs, and is driven by curiosity about the unknown. * Takes full ownership of initiatives, drives completion in fast-paced settings, and proactively suggests improvements. * Effective and adaptable when things move fast and plans are still evolving. * Excels at synthesizing and explaining complex topics, working well in teams with a strong growth mindset. Bonus points * Bachelor's degree in computer science, information systems, or related field, or equivalent practical experience * Hands-on tinkering with "vibe coding" - side projects or small experiments you can show. * Strong technical writing for specifications, runbooks, and incident reports * Comfortable inspecting network requests and spotting errors in the console. * Experience troubleshooting API connections and integrations or with system reliability engineering. Additional Information We're Base44, a newly acquired part of Wix, on a mission to change how software gets built. Our AI-powered platform empowers anyone to create custom software applications using natural language, no traditional coding required. Operating like a startup within Wix, we're fast, collaborative, and focused on turning complex problems into simple, powerful solutions. We exist for creators, solo founders, startups, entrepreneurs, side hustlers, and everyone who wants to turn their ideas into reality. Whether you're launching a product, validating a concept, or exploring a hunch, Base44 helps you build it. We're growing fast, the opportunity is huge, and with your help, our user-driven growth can become unstoppable. We are currently offering a shift of 10am - 7pm, Sunday - Thursday for this role.

We function as a construction recruiting partner to several companies in the Midwest. We do so with Reliability, Faith, and integrity, with Faith at the center of it all. We are looking for a technology-minded individual to join our client's growing team in Decorah, IA! Decorah has been mentioned by HGTV as one of "50 of the most charming small towns in the USA" and ranked No. 2 Best Small Town in America by Architectural Digest PRIMARY RESPONSIBILITIES (but not limited to): Laptop and desktop computer troubleshooting and repair Server maintenance Network configuration, troubleshooting, and maintenance Frequent, effective communication with clients, business owners and colleagues QUALITIES AND SKILLS (but not limited to): Knowledge of Microsoft 365 Business and Windows operating systems A thorough understanding of business network configurations (such as VLANs, firewall policies and DMZs) A thorough understanding of servers, including cloud servers A thorough understanding of cyber security practices Ability to use basic tools/do physical hardware installs Eagerness/willingness to learn and adapt Excellent customer service and verbal and written communication skills Able to communicate with all levels of customers Ability to work as a member of a team ESSENTIALS (but not limited to): The ideal candidate must be a self-starter and have the ability to work independently. Due to the need for ongoing communication with clients, business owners and colleagues, strong verbal and written communication is essential Candidate must also have a degree in computer science or related field, 2-3 years of related experience and a valid driver's license Use of your personal vehicle with mileage reimbursement will be required Candidate must be able to regularly work in-person at our Decorah office (this is not a remote position) We are willing to train the right candidate or to adjust responsibilities for someone with more experience. Pay and some job responsibilities will be dependent on experience BENEFITS: PTO is based on time with the company IRA with 3% match Majority employer paid STD, LTD, and life insurance ($5 per paycheck employee cost) EEO AND VETERAN EMPLOYER

The Department of Pathology is seeking to fill a support Services Specialist (working title: Blood Drive Lead) position to provide essential administrative and operational support at off-site blood drive locations. Collaborates with administrative staff to plan for, implement and evaluate blood drives. Provides training and leadership to staff, providing direct staffing report as needed to maintain coverage. Assists with loading, transporting, and setting up blood drive equipment. Regular driver of blood center vehicles and must be authorized to drive university vehicles through fleet services. This position is 100% time, primarily Monday - Friday, between the hours of 7:00 am and 7:30 pm, with occasional earlier and later shifts as necessary to accommodate blood drives, and occasional weekend days. Duties to include: · Screens blood donors for eligibility · Responds to donor adverse reactions. · Performs inspections prior to blood drives to ensure space, technical, and other requirements are met. · Collects whole blood and apheresis blood components. · Serves as primary contact for sponsors and donors during blood drives. · Engages potential donors through tele-recruitment activities. For a full job description, please send an e-mail to the contact listed below. The Department of Pathology is part of UI Health Care, a comprehensive health sciences center that serves Iowa and the region, as well as patients referred from the United States and overseas. The Clinical Laboratories are well recognized for providing outstanding and comprehensive care to the patients we serve. The breadth and depth of services provided are amongst the best in the country. The educational programs that the department participates in includes medical students, clinical laboratory scientists as well as biomedical scientists. To learn more: ********************************************* Required Qualifications: Bachelor's degree or equivalent combination of education and experience 1+ years of experience in supervising staff Public contact experience with excellent customer service skills. Ability to follow oral and written instructions. Ability to collect data and maintain accurate records. Current driver's license and ability to meet the University of Iowa Fleet Safety program qualifications. Vehicle Use | Risk Management, Insurance, and Loss Prevention - Business Services | The University of Iowa Desirable Qualifications: 1+ years of experience in healthcare with direct patient care 1+ years of experience in health care supervision Experience in or knowledge of the blood banking industry Demonstrated ability to perform phlebotomy. Ability to operate and perform skilled maintenance on various types of highly specialized medical equipment. Ability to perform quality control of equipment. Position and Application details: In order to be considered for an interview, applicants must upload the following documents and mark them as a “Relevant File” to the submission: Resume Cover Letter Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any criminal conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process. For additional questions, please contact Brenda Carey via email at **********************. Additional Information Compensation Contact Information

NISC develops and implements enterprise-level and customer-facing software solutions for over 960+ energy cooperatives and communication organizations across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality-driven and valued-priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. We are an AI-forward company committed to being a technology leader in our industry. NISC has been ranked in ComputerWorld's Best Places to Work for 23 years, and we are looking for qualified individuals to join our team. Position Overview The Enterprise Applications team is an internal IT team that develops and supports foundational CRM software that helps empower NISC's internal and external users. The team is looking to fill the role of Enterprise Applications Specialist. This role will be a key contributor to optimizing and supporting the sales cycle through CRM platforms with an emphasis in sales and product management. This position plays a pivotal role in ensuring that sales teams have reliable, secure, and user-friendly tools to manage leads, opportunities, quotes, and customer interactions. Additionally, this role will need to assess with monitoring and testing application functionality, identifying and resolving bugs, and ensuring seamless integration across sales systems. The specialist will collaborate closely with users to troubleshoot issues, validate configurations, and ensure that software solutions meet the specifications set by sales stakeholders. Work Schedule Hybrid (after an initial training period) from one of our office locations: Cedar Rapids, IA Lake Saint Louis, MO Mandan, ND Hybrid Schedule: Minimum of working 3 days per week in the office and ability to work up to all 5 days a week in the office, as needed Required Days from an Office Location: Tuesday and Wednesday - the third required day will be up to the candidate and their supervisor to choose Essential Duties Assists users with basic and moderate application support efforts across select enterprise software applications, including logins troubleshooting, training, and research. Ability to write documentation for processes and testing scenarios while serving as point of contact in reviewing and maintaining SOPs (Standard Operating Procedure) and requirements across all enterprise applications as needed. Ensures highest customer service experience and satisfaction while handling advanced customer support inquiries. Assist with the software release process by ensuring that release notes and update sets are properly documented as well as available to internal and external clients. Assist with performing data hygiene across enterprise tools and frameworks. Assists with maintain pricing within the product catalog, and pricing and contract templates. Translate stakeholder input into clear, functional requirements using standardized formats. Assist in collaborative sessions with stakeholders across departments to identify business needs, challenges, and desired outcomes. Assist with creating wireframes, flowcharts, and other visual aids to support requirement clarity and stakeholder engagement. Assist with all general database maintenance (cleaning obsolete queries, maintaining records according to style guides, accurately updating information on all records). Leverage generative AI tools and technologies to enhance productivity, creativity, and problem-solving within the scope of the role. Performs on-site or remote training to users in real time and provides access to other training resources as needed. Assist with root cause and problem-solving activities to continually improve processes and quality. Responds to users in an accurate, effective, and timely manner. Demonstrates courtesy, patience, and generosity. Utilizes logic and reasoning to work through and resolve problems. Reviews own work for accuracy and completeness, spotting inconsistencies or discrepancies that indicate problems with quality of work. Pays close attention to details that are important to others to make sure they are correct. Commitment to NISC's Statement of Shared Values. Other duties as assigned. Knowledge, Skills, & Abilities Preferred Previous experience within CRM platforms. (ServiceNow or Salesforce) Basic knowledge of SCRUM or agile methodologies. Basic knowledge of enterprise system design. Basic knowledge of document generation and signature tools. (Conga & OneSpan) Excellent written and verbal communication skills. Strong attention to detail and moderate level of ability to organize and prioritize. Strong analytical skills, including a strong working knowledge of Excel. Deadline driven. Strong PC skills, including familiarity with scripting, tables, and flows. Ability to teach, train, and learn from others. Ability to work in a team and independently. Ability to multitask and manage time effectively. Ability to travel as needed to meet the goals and objectives of the position. Education Preferred Bachelor's Degree in a business-related field or equivalent experience. Minimum Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this position, employees must be able to see and communicate. Employees are regularly required to maintain a stationary position, move, and operate computer keyboards or office equipment. Disclaimer Management may modify this job description by assigning or reassigning duties and responsibilities at any time.

Full-time Description ImOn Communications has been the LOCAL choice for high-speed Internet, cable TV, and phone in Eastern Iowa since 2007. Since then, we have expanded our network to provide fiber Internet services to more than a dozen communities in Iowa and beyond! As we grow our network, we are looking for a Field Connection Specialist to join our team. At ImOn, you will be part of a workplace that values relationships with colleagues, customers, and our community. Our culture is focused on fostering a fun and rewarding work environment where you'll help our team create connections, one person at a time. The Field Connection Specialist installs, operates, inspects, maintains, and services digital, cable, high speed data and digital phone equipment. In addition, they will communicate with customers on-site, encouraging them to upgrade equipment or service packages. Schedule: During training the schedule will follow the technicians schedule you are training with. Once training is completed, the schedule will be Tuesday - Saturday, 8:00am - 5:00pm Essential duties and responsibilities include but are not limited to: Set-up service for customers, installing, connecting, or adjusting equipment. Test equipment to ensure proper functioning. Travel to customers' premises to install, maintain, or repair electronic reception equipment or accessories. Measure signal strength at utility pole or customer premises, using electrical test equipment. Inspect or test lines or cables, recording and analyzing test results, to assess transmission characteristics and locate faults or malfunctions. Access specific areas to string lines or install terminal boxes, auxiliary equipment, by climbing ladders or entering crawl spaces. Explain cable service to subscribers after installation and collect any installation dues that are due. Requirements We are looking for people with: High-school diploma or equivalent GED or work experience Must have a valid state issued Driver's License. Good Communication Skills: Job Requires effective communication with customers and coworkers. Social Orientation: Job requires being personally connected to customers, colleagues, and communities we serve. Leadership: Job requires creativity and willingness to lead, take charge and offer opinions and direction. Attention to Detail: Job requires being careful about detail and thorough in completing work tasks. Level I Requirements: High school diploma or GED (or equivalent experience) Valid state-issued driver's license with a driving record that allows employee to be insured by ImOn's insurance carrier. Ability to meet company training and safety certification standards Level II Requirements: At least 2 years of telecommunications installation experience. Valid state-issued driver's license with a driving record that allows employee to be insured by ImOn's insurance carrier. Ability to meet company training and safety certification standards At ImOn, we'll hook you up. We offer our employees a full benefit package to include: A 401k plan with up to a 4% company match. Insurance benefits that include multiple health insurance plans to choose from, Dental insurance, free Vision insurance and Life/Disability insurance. A robust wellness program that offers annual health screenings as well as fitness incentives. Work/Life balance that includes several different types of paid time off such as paid holidays, vacation time, personal time, volunteer time off as well as parental leave and bereavement leave.

The 20 LLC is a nationwide Managed Service Provider (MSP) and MSP growth platform that partners with both general businesses and IT service companies across the country to deliver world-class technology solutions and support. We are passionate about fostering a collaborative, innovative environment where our team members and clients can thrive. We are looking for a hard-working Information Technology Support Desk Technician to provide remote support to our clients nationwide. The right candidate will be responsible for providing technical support related to computer systems, hardware, software, applications, and more. This person will respond to tickets via a ticketing system, analyze the issues, isolate the problems, and implement the solutions. This person will be comfortable talking on the phone, supporting customers, and have a good general understanding of business technology. This position is 100% onsite, in-office. Responsibilities: * Identify, analyze, and resolve common technical issues, questions, and problems that occur in workstations, mobile devices, operating systems, software, hardware, and peripherals * Manage ticket queue to ensure timely resolution * Provide customer support using remote connection software * Provide thorough documentation on each customer interaction * Prioritize ticketing system flow by following SOPs and KB articles for resolution * Meet or exceed KPI goals * Troubleshooting of the following, though not limited to: * Advanced desktop issues * VPN connectivity * Entry-level server support * Hardware issues * Line of business support Requirements: * IT Fundamentals and A+ certifications, or equivalent professional experience * 1+ year of professional help desk experience * Strong customer service skills * High attention to detail * Ability to follow instructions and policies * Ability to adapt to changing and fast-moving environments * Strong phone skills Benefits: * Comprehensive benefits, including medical, dental, vision, supplemental coverage, plus HSA/FSA options * Competitive 401(k) participation with up to 4% contribution match * Certification reimbursement to support your continued development * Meaningful opportunities for advancement within a growing organization * A culture built on drive, accountability, collaboration, and excellence Physical Requirements This role primarily involves working in an office environment with regular use of a computer and phone. Candidates should be able to: * Sit or stand for extended periods * Use hands and fingers for typing and computer work The statements contained in this job description are intended to describe the general nature and level of work being performed by associates assigned to the job. They are not intended to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the individual(s) holding this position.

AFC Industries is a dynamic organization dedicated to providing supply chain management solutions for fasteners and assembly components to original equipment manufacturers, assembly plants, and other users of these products. We support a diverse industry base of manufacturers across a broad range of industries. Our experienced team has a proven track record of helping manufacturers and assemblers reduce cost, improve quality, and increase efficiency. We are A Company Culture Devoted to Innovation & Improvement AFC provides localized expertise to customers in particular industries and geographies. We don't have a traditional hierarchical management structure where everyone simply "reports up." Instead, our company is made up of on-the-ground experts operating in an entrepreneurial fashion with the backing and support of an enterprise-grade organization. Sharing cultural values breeds consistency and quality throughout our organization. Collectively, we are committed to a simple management approach, which influences our company culture and our management style. GENERAL SUMMARY: Be an active member of the inside sales team. Answer incoming calls; provide complete pre-and post-sales support in a professional manner. Provide effective sales service support for all customers by efficiently processing all customer orders and monitoring the shipment. Assist the Foremost sales team, as needed, in the development of new business and resolution of customer issues. ESSENTIAL DUTIES AND TASKS: Address all inbound telephone calls and emails quickly, professionally and efficiently. Address all customer callback requests in a professional and timely manner. Provide complete array of customer support services, as needed, including, shipments, credits, pricing, non-stock order updates, and other services. Perform all data entry and order processing functions accurately and within required time frames. Verify pricing with appropriate department. Review open order status daily. Run and deliver all daily reports required. Ensure all issues are satisfactorily investigated, resolved and documented. Ensure all unresolved issues are forwarded to Customer Service Supervisor immediately. Consistently provide accurate detailed documentation for analysis and follow-up Daily check the RFS folder to complete the update of Contracts, Order Forms, and the Customer Blanket Purchase Orders with approved new stock items. Maintain all customer contracts and order forms. Notify customer Service Supervisor when problem trends appear whether related to supply chain or product issues Facilitate communications between customer and sales rep. Keep sales rep up to date on all communications and potential outages or substitutions. File all paperwork, as required Assist with Inventory Cycle Counting as needed. Assist in sourcing and locating items Perform all other duties as assigned by Supervisor. MINIMUM QUALIFICATIONS: High School education and either two years' post-secondary education or three years of experience, preferably in a customer service environment. Must be an excellent communicator. Must have a good understanding of both spoken and written English and desire to work with a diverse, multi-cultural population. A combination of education, training, and experience may be substituted when competency in the role is demonstrated. Successful performance on pre-employment tests is required. Reasonable accommodations may be made to those who are able to perform the essential duties of the job. The incumbent must be able to pass any required drug test and new hire physical examination. The incumbent must be able to maintain complete confidentiality of any information s/he encounters. SPECIALIZED SKILLS AND KNOWLEDGE: Able to grasp technical issues quickly and understand how different components of a product fit and work together. Ability to listen carefully, Able to analyze problems quickly and provide resolutions. Able to organize and manage multiple tasks and multiple priorities. Excellent interpersonal and communication skills. Commitment to company values and willingness to be a team player. Computer knowledge and skill. Able to use business software packages, applications within Microsoft Office, and Lotus Notes. Must have 2 years' practical experience with MS Windows operating system environment. Must have attention to detail. Work Hours: Mon-Fri 7-4:30 Salary: up to 45k Benefits: 401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance We are an AA/EEO/Veterans/Disabled employer.

Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs. our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients. We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees. Job Description Provide direct support, consultation, guidance and training to users and identify technical solutions. Support daily operations and assist with technology planning in an effort to maximize user and organizational effectiveness. Note: In-Person Interview Only. No Web-cam, No Exceptions. Health Care Information Systems has an opening for an IT Customer Support Analyst. Scheduled shift will be first shift, 7:00 a.m. - 4:00 p.m., Monday through Friday for a 40 hour week. Duties include assisting customers by phone with computer, application, and network support issues and creating a work order for each phone call handled. Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as the front-line customer contact point for Health Care Information Systems. The position provides basic customer service and support for UI Health Care computer users and machines in a high call volume center. The position requires a professional demeanor, close attention to detail, strong team building skills and the ability to tolerate high intensity working conditions. The ability to make quick decisions based on professional judgment and written procedures is essential. skills required Bachelor's degree in Computer Science, MIS, or IT-related field or equivalent combination of education and experience. 6 months to 1 year of work experience in a high volume Help Desk, Call Center, or other Customer Service environment. Experience troubleshooting problems with Windows 7 and Microsoft Office 2010 Suite. Excellent verbal and written communication skills. Strong problem solving skills and the ability to quickly learn new software. Proven ability to work independently with a strong focus on customer service. Working knowledge of computer hardware and peripherals. Additional Information All your information will be kept confidential according to EEO guidelines.

ESSENTIAL DUTIES & RESPONSIBILITIES * Responsible for contributing to project scoping, designing, and issuing transmission line designs per the scope. * Interfaces with internal ITC departments and applies scope and requirements from initiation of project through design, construction, and as-built completion. * Reviews and responds to inquiries on the impact of proposed projects and external entities' requests for modification to and coordination with ITC transmission line facilities. * Provides technical support and recommendations to field personnel and contractors for the installation, maintenance, and troubleshooting of system components. * Prepares, manages, records, and confirms accurate documentation of ITC assets. * Applies ITC standards and specifications to align with current practices and industry standards & requirements. * Attends meetings and educational sessions to increase professional knowledge and skills. REQUIREMENTS * Bachelor's degree in Construction Management, Engineering Technology, or relevant, equivalent experience and/or education (minimum of two (2) years of related experience). * Knowledge of transmission line design, construction, and maintenance functions. * Knowledge of applicable codes and standards including National Electrical Safety Code (NESC), American Concrete Institute (ACI) and American Institute of Steel Construction (AISC) preferred. * Intermediate knowledge of Microsoft Office (Word, Excel, Outlook, and PowerPoint). * Knowledge in and user of PLS-CADD with ability to design transmission lines and specify material with minimal oversight. * Ability to learn and utilize job-specific software. * Possess sound analytical problem-solving and documentation skills. * Ability to communicate effectively both verbally and in writing with peers and superiors inside and outside the Company. * Ability to multi-task and work under minimal supervision in a team environment. * Applicants must be authorized to work in the United States for any employer. ITC does not sponsor employment visas, such as H-1B or TN visas.

Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future. Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process. If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward. Choose your own Intended Parent match Immediate matches available Choose the compensation package that is right for you About Inclusive Surrogacy Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable. As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families. Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value. Surrogate Qualifications Women ages 21 to 43 Must have given birth to at least one child in your care Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant Living in a stable and supportive environment U.S. citizen or permanent resident Healthy, non-smoking lifestyle; drug- and vape-free No felony convictions Willing to sign HIPAA and legal agreements (attorney consultation provided) Not receiving government financial assistance such as food stamps, housing aid, or cash assistance No prior surrogacy experience required Pre-Pregnancy Benefits All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel 300 dollar monthly allowance after contracts are signed 500 dollar start-of-medication fee 1,000 dollars per transfer attempt paid immediately Independent legal counsel provided at no cost Personal escrow advocate to ensure timely payments 4,000 dollars or more in expected pre-pregnancy benefits Benefits During Pregnancy 24/7 coordinator support 300 dollars per month wellness allowance for singleton pregnancies

Base44, a hyper-growth AI startup recently acquired by Wix, is on a mission to change how software gets built. Our AI-powered platform empowers anyone to create custom software applications using natural language. Operating like a startup within Wix, we're fast, collaborative, and focused on turning complex problems into simple, powerful solutions. We exist for creators, solo founders, and entrepreneurs. The opportunity is huge, and with your help, our user-driven growth can become unstoppable. Job Description Base 44 is seeking a highly motivated and dynamic Tech Support Specialist to join our growing team. This is a fantastic opportunity to be a key player in a fast-paced, innovative, and collaborative start-up environment. As a Tech Support Specialist, you will be on the front lines, providing technical support, troubleshooting issues, and contributing to the overall success of our product. You'll have a significant impact on our users and the growth of our product. In this role, you will: Operate with minimal supervision and substantial discretion on matters of significance. Assist users with product-related issues, offering timely and effective solutions. Diagnose and resolve technical problems, utilizing your problem-solving skills and technical knowledge. Go beyond issue resolution: Educate users on effective vibe-coding techniques and guide them toward best-practice build approaches that help them realize their vision. Proactively communicate technical issues, emerging trends, and potential improvements to the team, and raise concerns and flags as needed. Work cross-functionally within a cohesive team environment to ensure product success, working closely with Development and Product teams to document issues, test features, and provide regular, actionable feedback. *** This role includes occasional evening and weekend work to support incidents, releases, and maintenance windows. Coverage is shared via a rotation, and we provide advance notice whenever possible. This position is a hybrid role and candidates should be prepared to be able to come to our office in Cedar Rapids at least 3 days per week. Qualifications 2+ years of experience working in Technical Support/Solution topics in a Web environment , owning complex investigations and escalations. Able to read browser console and network tab for troubleshooting purposes (JavaScript and React etc ). Strong technical skills, learns fast, embraces unfamiliar tools/docs, and is driven by curiosity about the unknown. Takes full ownership of initiatives, drives completion in fast-paced settings, and proactively suggests improvements. Effective and adaptable when things move fast and plans are still evolving. Excels at synthesizing and explaining complex topics, working well in teams with a strong growth mindset. Bonus points Bachelor's degree in computer science, information systems, or related field, or equivalent practical experience Hands-on tinkering with “vibe coding” - side projects or small experiments you can show. Strong technical writing for specifications, runbooks, and incident reports Comfortable inspecting network requests and spotting errors in the console. Experience troubleshooting API connections and integrations or with system reliability engineering. Additional Information We're Base44, a newly acquired part of Wix, on a mission to change how software gets built. Our AI-powered platform empowers anyone to create custom software applications using natural language, no traditional coding required. Operating like a startup within Wix, we're fast, collaborative, and focused on turning complex problems into simple, powerful solutions. We exist for creators, solo founders, startups, entrepreneurs, side hustlers, and everyone who wants to turn their ideas into reality. Whether you're launching a product, validating a concept, or exploring a hunch, Base44 helps you build it. We're growing fast, the opportunity is huge, and with your help, our user-driven growth can become unstoppable. We are currently offering a shift of 10am - 7pm, Sunday - Thursday for this role.

NISC develops and implements enterprise-level and customer-facing software solutions for over 960+ energy cooperatives and communication organizations across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality-driven and valued-priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. We are an AI-forward company committed to being a technology leader in our industry. NISC has been ranked in ComputerWorld's Best Places to Work for 23 years, and we are looking for qualified individuals to join our team. This position supports the integration between our Service module to our Financials modules. This team member will work with Members supporting and troubleshooting in the areas of integration and balancing. This position will also work closely with the Member and our software engineers to support, troubleshoot, research, and resolve issues within the software product. Essential Functions: Provides superior customer support to internal and external customers in all encounters. Assists customers in all aspects of application support including problem solving, training, and on-going support. Prepares cases and follow-up to resolution. Performs research of basic application problems, resolves issues for Member/Customers who are using the application, and recommends changes or enhancements as directed. Facilitate and follow up with Member/Customers on basic requests and procedures. Assists with mass communications to Member/Customers. Assists with software release process. Utilize all support tools as directed. Convey customer feedback to product development staff as appropriate. Perform on-site training or deliver remote application training to Member/Customers via Web Tools. Provides after hours support. May develop and deliver training to coworkers as assigned. May prepare materials and deliver National IT Learning Center classes. May prepare materials and deliver Member Information Conference (MIC) sessions. May be called upon to assist in other support areas. May be called upon to participate on design teams regarding application enhancements. May be called upon to participate in testing of new product development or enhancements. May be required to travel to customer sites. Other duties as assigned. Desired Job Experience: Must possess a strong understanding of accounting principles. Generally, requires 1-5 years of product usage or support experience either at NISC or similar related experience. Basic knowledge of NISC's products' features and functionality. Basic knowledge of other integrated industry applications and services. Basic knowledge of Project Management processes and theory. Basic knowledge of Service Level Management (SLM) best practices. Basic knowledge of the Energy and/or Communications industry. Familiarity with other integrated applications and services. Excellent verbal and written interpersonal and communication skills. Excellent presentation and training skills. Excellent telephone etiquette and an ability to deal effectively with Member/Customers. Excellent research and problem-solving skills with strong attention to detail. Strong PC skills. Ability to effectively lead, influence, and teach others. Ability to organize and prioritize. Ability to interact in a positive manner with internal and external contacts. Ability to work independently, as well as in a team environment Ability to travel as often as necessary to meet the goals and objectives of the position. Commitment to NISC's Statement of Shared Values. Desired Education: Bachelor's degree in a business-related field preferred, or equivalent experience. Successful applicants must possess a strong knowledge of accounting principles. Minimum Physical Requirements: The physical demands described here are representative of those which must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this position, employees must be able to see and communicate. Employees are regularly required to maintain a stationary position, move, and operate computer keyboards or office equipment. Disclaimer: Management may modify this job description by assigning or reassigning duties and responsibilities at any time.

Full-time Description ImOn Communications has been the LOCAL choice for high-speed Internet, cable TV, and phone in Eastern Iowa since 2007. Since then, we have expanded our network to provide fiber Internet services to more than a dozen communities in Iowa and beyond! As we grow our network, we are looking for a Field Connection Specialist to join our team. At ImOn, you will be part of a workplace that values relationships with colleagues, customers, and our community. Our culture is focused on fostering a fun and rewarding work environment where you'll help our team create connections, one person at a time. The Field Connection Specialist installs, operates, inspects, maintains, and services digital, cable, high speed data and digital phone equipment. In addition, they will communicate with customers on-site, encouraging them to upgrade equipment or service packages. Schedule: During training the schedule will follow the technicians schedule you are training with. Once training is completed, the schedule will be Tuesday - Saturday, 8:00am - 5:00pm Essential duties and responsibilities include but are not limited to: Set-up service for customers, installing, connecting, or adjusting equipment. Test equipment to ensure proper functioning. Travel to customers' premises to install, maintain, or repair electronic reception equipment or accessories. Measure signal strength at utility pole or customer premises, using electrical test equipment. Inspect or test lines or cables, recording and analyzing test results, to assess transmission characteristics and locate faults or malfunctions. Access specific areas to string lines or install terminal boxes, auxiliary equipment, by climbing ladders or entering crawl spaces. Explain cable service to subscribers after installation and collect any installation dues that are due. Requirements We are looking for people with: High-school diploma or equivalent GED or work experience Must have a valid state issued Driver's License. Good Communication Skills: Job Requires effective communication with customers and coworkers. Social Orientation: Job requires being personally connected to customers, colleagues, and communities we serve. Leadership: Job requires creativity and willingness to lead, take charge and offer opinions and direction. Attention to Detail: Job requires being careful about detail and thorough in completing work tasks. At ImOn, we'll hook you up. We offer our employees a full benefit package to include: A 401k plan with up to a 4% company match. Insurance benefits that include multiple health insurance plans to choose from, Dental insurance, free Vision insurance and Life/Disability insurance. A robust wellness program that offers annual health screenings as well as fitness incentives. Work/Life balance that includes several different types of paid time off such as paid holidays, vacation time, personal time, volunteer time off as well as parental leave and bereavement leave.