Remote support specialist jobs in Joplin, MO - 34 jobs

Job Title: Primary Support Professional Department: ISL Employment Type: Full Time Join our compassionate and collaborative team as a Primary Support Professional! In this rewarding role, you will help individuals with intellectual and developmental disabilities lead fulfilling lives. You'll have the opportunity to make a meaningful impact through individualized support, ensuring that each client's needs are met and their voices are heard. We are looking for dedicated individuals who are organized, proactive, and skilled at building relationships. In this position, you will work directly with clients, coordinate activities, and ensure their quality of life through supportive services. As a Primary Support Professional, you will provide essential assistance in the home and community, helping clients navigate daily living tasks while promoting independence and safety. You will collaborate with the Program Coordinator to implement the Individual Support Plan (ISP), ensuring that each client receives tailored care based on their unique needs. This position offers… · Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost · Mileage Reimbursement - Company paid for work functions requiring travel · Employee Discounts - Hotels, Theme Parks & Attractions, College Tuition · Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce · Additional Perks & Benefits - Scroll down to the bottom of this post to learn more Key Responsibilities: · Work with assigned client(s), supporting them in their homes and communities as directed by the Program Coordinator and Regional Director. · Participate in ISP meetings and collaborate during RN visits or service monitoring. · Train staff in clients' medical needs and personal preferences to ensure quality support. · Oversee daily documentation, including residential notes, health tracking, and checklist completion. · Maintain an updated house calendar and ensure all appointments and medical visits are logged. · Ensure the home meets health and safety standards, including food storage and cleanliness. · Collaborate with the Program Coordinator to develop positive behavioral support strategies as needed. Education, Experience, and/or Credential Qualifications: · Must be 18 years of age; must have a high school diploma or GED. · One year experience in the field of intellectual/developmental disabilities, or successful completion of training in the Missouri Quality Outcomes approved by the Division of DD regional office. Additional Qualifications: · Current driver's license, acceptable driving record, and current auto insurance. · Successful completion of a background check, including criminal record, driving record, and abuse/neglect checks. · Completion of New Hire Orientation and annual training requirements. Physical Requirements: · ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally (exists up to 1/3 of the time) and/or a negligible amount of force frequently (exists 1/3 to 2/3 of the time). · Repetitive movements of hands, fingers, and arms for typing and/or writing during work shift. · Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Keywords: Primary Support Professional, Individual Supported Living, ISL, Disabilities Support, Joplin, MO, Caregiver, Support Services, Home Support, Community Support Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Firefly is a Smoke and Tobacco Free Workplace.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block! What you'll do... As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned What you'll bring to the team... Education: * High school diploma or equivalent Work Experience: * Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools * Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware * Must have reliable transportation to travel between office locations as required * Must be able to work independently * Must be able to lift 55 pounds * Demonstrated decision-making, analytical, and problem-solving skills * Demonstrated organization, prioritization, and project coordination skills * Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates * Effective time management and multi-tasking skills * Ability to follow direction Why work for us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com. Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned

Job Description . WORK FROM YOUR HOME Cybertron is seeking Technical Support / Customer Advocate Agents to join our team. At Cybertron we strive to provide a top level professional and friendly service to our customers. Your job is to assist our customers through their entire experience starting from consideration, purchase, and post purchase. You will be incentivized in your efforts to provide the best possible customer experience. Job Functions: A Customer Support Specialists main duty is to provide technical support and assistance to customers regarding their hardware and software issues. Communication with customers as required: keeping them informed of incident progress, and notifying them of any impending changes Work with supervisors and other departments to facilitate fast incident resolution. Advocate on customers behalf to insure high levels of customer satisfaction Provide customers and prospects with hardware recommendations on hardware solutions that meets their requirements. Job Requirements: Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care. Advance understanding of PC operating systems and most common software applications. Advance understanding of PC hardware components Experience with troubleshooting and diagnosing computer issues. Technical awareness: ability to match resources to technical issues appropriately. Service awareness of all organizations key services for which support is being provided Self-motivated with the ability to work in a fast-moving environment. 2-year degree in the IT field preferred, but not required. Benefits: Competitive base based on experience and qualifications. Uncapped Performance Bonus Uncapped commissions on pre sales assistance and consultation. Health and dental benefits included. Full on the job training & support Fun working environment and culture. Great opportunity for advancement.

At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you. We're seeking a motivated individual who loves to travel and is excited to join our team of Loan Operations Analysts. In this role, you'll serve as a key liaison between our bank clients and the software installation team, traveling across the country to support the implementation of new or enhanced software applications. You'll be responsible for guiding clients through every stage of the process-from pre-installation planning and coordination, to hands-on installation, training, and post-installation support. This position requires extensive overnight travel to customer locations throughout the United States and is ideal for someone who thrives in a client-facing environment and enjoys being on the move This is a Hybrid position, and candidates must live within approximately a 70-mile radius of our office locations Springfield, MO; or Monett, MO. All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity. What you'll be responsible for: * Implementation, design, and training of the Loan Operations Software Application. * Consulting with banking client to design parameter set, assisting bank with validation of data conversion, training on Loan Operations applications. * Communicate with other application analysts and programmers to analyze and audit transactions flowing through the core systems. * The successful candidate will travel with a conversion team to the customer site for software setup, training, conversion, and implementations. * Analyzes the customer's existing products/processes and consults with the customer to map the existing system to the Jack Henry product. * Prepares the customer for the installation, takes the customer through the installation process, and provides training or support to the customer post-installation. * Oversees/performs system set-up for customers (i.e., parameter set-up, etc.). Ensures related business processes will run on software. * Provides software support/guidance by answering questions on function, features, and usage of software products. Support may be at the customer site or remote. * Communicates the customer's needs/expectations with programmers, other team members, and team leaders. * Maintains effective communication with customers throughout the entire project/case. * Identifies/maintains customer issues and ensures proper resolution. . * Prepares training materials and documentation for customers and internal users. * May perform other job duties as assigned. What you'll need to have: * A minimum of 5 years of working in a financial institution with Back Office Loan Operations. * This position entails 40-50% travel for software implementations. All travel expenses (airfare, meals, lodging, and transportation)are covered by the company. You can expect to take 1 trip per month, each lasting an average of 6-9 days, depending on the project's phase. * The ability to work extended hours that include nights and weekend as needed. What would be nice for you to have: * Previous bank data conversion experience. * Core Director experience. * Bachelor's degree. If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team. Why Jack Henry? At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally. We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time. #INDNonTech

Job Title: Primary Support Professional Department: ISL Employment Type: Full Time Join our compassionate and collaborative team as a Primary Support Professional! In this rewarding role, you will help individuals with intellectual and developmental disabilities lead fulfilling lives. You'll have the opportunity to make a meaningful impact through individualized support, ensuring that each client's needs are met and their voices are heard. We are looking for dedicated individuals who are organized, proactive, and skilled at building relationships. In this position, you will work directly with clients, coordinate activities, and ensure their quality of life through supportive services. As a Primary Support Professional, you will provide essential assistance in the home and community, helping clients navigate daily living tasks while promoting independence and safety. You will collaborate with the Program Coordinator to implement the Individual Support Plan (ISP), ensuring that each client receives tailored care based on their unique needs. This position offers… * Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost * Mileage Reimbursement - Company paid for work functions requiring travel * Employee Discounts - Hotels, Theme Parks & Attractions, College Tuition * Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce * Additional Perks & Benefits - Scroll down to the bottom of this post to learn more Key Responsibilities: * Work with assigned client(s), supporting them in their homes and communities as directed by the Program Coordinator and Regional Director. * Participate in ISP meetings and collaborate during RN visits or service monitoring. * Train staff in clients' medical needs and personal preferences to ensure quality support. * Oversee daily documentation, including residential notes, health tracking, and checklist completion. * Maintain an updated house calendar and ensure all appointments and medical visits are logged. * Ensure the home meets health and safety standards, including food storage and cleanliness. * Collaborate with the Program Coordinator to develop positive behavioral support strategies as needed. Education, Experience, and/or Credential Qualifications: * Must be 18 years of age; must have a high school diploma or GED. * One year experience in the field of intellectual/developmental disabilities, or successful completion of training in the Missouri Quality Outcomes approved by the Division of DD regional office. Additional Qualifications: * Current driver's license, acceptable driving record, and current auto insurance. * Successful completion of a background check, including criminal record, driving record, and abuse/neglect checks. * Completion of New Hire Orientation and annual training requirements. Physical Requirements: * ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally (exists up to 1/3 of the time) and/or a negligible amount of force frequently (exists 1/3 to 2/3 of the time). * Repetitive movements of hands, fingers, and arms for typing and/or writing during work shift. * Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Keywords: Primary Support Professional, Individual Supported Living, ISL, Disabilities Support, Joplin, MO, Caregiver, Support Services, Home Support, Community Support Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Firefly is a Smoke and Tobacco Free Workplace.

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Summary/Objective The IT Support Technician is responsible for providing technical support to end-users for both hardware and software, including diagnosing and resolving technical problems, within the company's manufacturing plant. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Install, configure, and maintain computer hardware, software, and peripherals as well as troubleshoot and resolve hardware, software, and network issues in a timely manner. Monitor and maintain computer systems and networks to ensure optimal performance and security. Document IT processes, procedures, and troubleshooting steps for knowledge sharing, and collaborate with other IT Team members to implement and maintain IT policies and procedures. Provides updates, status and completion information to manager and/or users, via voice mail, e-mail or in-person communication. Provide technical support to employees using phone, email, chat, and the ticketing system; provides in-person and remote support. Assist in the implementation/installation, maintenance/troubleshooting, and licensing of software. Troubleshooting and maintaining IT infrastructure equipment such as computers/laptops, phones, printers, conference rooms, servers, and network devices. Create and support user account and group membership setups in Active Directory. Install, maintain, and troubleshoot ethernet and fiber optic cables. Evaluate, prioritize, and resolve problems and requests; escalate when appropriate. Track and maintain inventory and distribution records for all hardware and components. Maintain a clean and organized work area by following established guidelines. Safely operate scissor lifts to run network lines and mount equipment. Work on projects and perform other duties as assigned. Competencies Technical Capacity Thoroughness Time Management Communication Proficiency Required Education and Experience Associate's Degree in IT technical field Prior work experience with computers, Microsoft applications, networks Eligibility Qualifications Experience with MS 365, SharePoint, and other MS applications. Ability to work with a sense of urgency in a team-oriented environment. Familiarity with cybersecurity, including antivirus, back-up, and data recovery solutions. Excellent problem solving and troubleshooting skills. Knowledge of computer and network (switches, routers, etc.) hardware. Good interpersonal and communication skills. Adaptability to stay current with evolving technologies. Position Type/Expected Hours of Work This is a full-time position. Hours of work are Monday through Friday, 8:00am to 5:00pm, 40 hours per week. Overtime may be required based on business needs. Benefits Benefits for full-time employees include Paid Time Off, medical, dental, vision, life & disability insurance, 401k matching, Employee Referral Program, and Employee Assistance Program.

Jenkins Restorations upholds a vision to be the restoration firm of choice in existing and future markets while upholding Biblical values. The Mitigation Technician reports to the General Manager with accountability for providing excellent service for those who have been victims of disaster and for restoring property and lives with a servant's heart. They should embody Jenkins Restorations' core values, including, Can-do Attitude, Excellent Execution, Do the Right Thing, Actions of a Servant, and Responsible Stewardship (C.E.D.A.R). The Mitigation Technician is primarily responsible for physically performing the water and storm damage cleanup for properties and providing excellent customer service skills. This is a labor-intensive construction related position that has a rotating on call / response requirement. JOB RESPONSIBILITIES for the Mitigation Technician: * Mitigation Technician cleans and dries out internal/inside areas of damaged property * Identifies items that are wet with a specialized equipment * Removes drywall, pulls up flooring, clears out all debris * Pumps water out with extraction equipment * Dries out water damaged materials with drying equipment * Mitigation Technician provides excellent customer service to property owner * Mitigation Technician effectively communicates job updates/progress with clients, insurance representatives and Project Manager * Mitigation Technician responds 24x7 as needed * All other duties as assigned QUALIFICATIONS AND SKILLS: * Experience & Education: Successfully completed the IICRC WRT course or another industry recognized/approved class; or one to two years related experience and/or training; or equivalent combination of education and experience. High School diploma or GED required and/or equivalent combination of education and experience * Excellent customer service and communication skills * Due to the Emergency Response aspect of this position, work schedules typically include On Call participation (24x7) with modifications in work schedule being dependent on local On Call status * Willing and able to work and be available for overtime when needed * Great attitude, trustworthy, dependable, and a pleasant personality * Willing to receive appropriate vaccines/medical requirements * Able to pass a background check, driving record check, and regular employee drug screenings MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. LANGUAGE SKILLS: The Mitigation Technician must possess the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Demonstrate the ability to write routine reports, correspondence, and the ability to speak effectively to customers and/or employees of organization in the English language. TECHNICAL SKILLS: To perform this job successfully, the Mitigation Technician should have knowledge of industry related software be able to "touch type" and be familiar with software like Microsoft Office Suite (Excel, Word, Outlook, etc.); able to communicate via cell phone and appropriate apps. REASONING ABILITY: The Mitigation Technician should possess the ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. They should also have the ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form in the English language. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to climb or balance. The employee is occasionally required to sit; stoop, kneel, crouch, or crawl and taste or smell. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. While performing the duties of this job, the employee is regularly required to visit project sites that have incurred catastrophic events from fire, water, and storm damage and could require accessing roofs, which they need to be able to carry a 28' ladder from their truck and setting it up at the roof line of the associated property. The employee must be able to carry a minimum of 50 pounds in weight for the purpose of getting material to a specific place on the project site. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. WORK ENVIRONMENT: While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The employee is also frequently exposed to moving mechanical parts and high, precarious places. The Mitigation Technician is occasionally exposed to wet and/or humid conditions; fumes or airborne particles; toxic or caustic chemicals; risk of electrical shock and vibration. The noise level in the work environment is usually moderate. Appropriate safety equipment is furnished. SUPERVISORY RESPONSIBILITIES: This position does not have supervisory responsibilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are looking for a service oriented technician who is ready to serve our clients varied needs. We serve a large variety of industries IT needs. The applicant needs to be knowledgeable of the basics of networking, windows troubleshooting, Office 365, Onedrive, and be ready to learn more.

Pittsburg State University is accepting applications for a Technical Support Specialist in the Department of Information Technology Services that is responsible for providing technical advice, assistance and support to computer users in a distributed computer environment by repairing, maintaining, and installing computer hardware, software and other peripherals and systems necessary to conduct the business of Pittsburg State University. These duties are performed in all university settings, including office areas, computer labs, public areas, and more; the expectation being that the employee performs with the most professionalism and efficiency. Duties and Responsibilities 45% - Recommends, schedules, and performs repairs and maintenance to ensure desktop integrity to clients on campus within established standards and guidelines. This includes, but is not limited to computer hardware, computer software, peripherals, and other devices. 20% - Enters all support issues in the department ticketing program with all steps completed and conversations documented by following client communication and procedures as documented in the tech support standards document. 20% - Works with peers and other ITS staff to provide prompt troubleshooting and proactive planning to ensure continuity and security of the campus network. This includes following designated standards for setup and on-going service to end-users. 10% - Increases knowledge base by reading, training or other methods to keep up-to-date technically and apply new knowledge to job. 5% - Acts as backup administrator for various campus applications as well as other duties as assigned. Education and Experience Required Education and Experience - Time of Hire * High school diploma or equivalent * Two years advising and assisting computer users in distributed computing environments Preferred Education and Experience * Bachelor's degree in computer science or related technical field or Industry Certifications Screening Services (Background Checks): Your employment with Pittsburg State University is contingent on a satisfactory criminal background check and sex offender check. Job Type: Unclassified Appointment Duration: 12 months Work Schedule: Full Time, Monday - Friday, 8:00 AM - 4:30 PM Application Documents Required*: * Resume * Cover Letter * Names and Contact Details for three (3) Professional References * Consolidate into two documents to upload. Open Until Filled with a first consideration date of 12/4/2025 Search Committee Chair: David Nance, ******************** Visa Sponsorship is not available for this position. PSU will only accept applications submitted through this process. Pittsburg State University is an Equal Opportunity and Affirmative Action Employer. We are committed to creating an inclusive environment for all employees.

Job Description Are you currently working in an Education setting passionate about making a difference in children's lives? Maybe you're working for the Department of Education or a Private School as a teacher, teacher's assistant, or paraprofessional and looking for some additional work after 3 pm? Channel that passion into a career that aligns with your skills and expertise. Join us in the Applied Behavior Analysis (ABA) field, where your knack for working with children can bring about genuine change for those with Autism. Be a vital part of a community dedicated to enhancing lives. Perks: Same Day Pay! No more waiting for payday - now you can access a portion of your paycheck right after you clock in and out. Whether it's an emergency or you just need funds sooner, you'll have the flexibility to get paid immediately. Your time. Your money. On your schedule. Great opportunity for anyone in Education or related fields, as many positions offer afternoon or evening hours. Great role for Teachers, Teachers Assistants, and Paraprofessionals! Enjoy job security and advancement opportunities in the thriving ABA industry. Experience flexibility and autonomy in your schedule. Receive competitive compensation. Ideal for those seeking part-time positions. A fantastic entry point into the field of psychology, providing valuable real-world experience. No prior ABA experience needed; we provide comprehensive training. Responsibilities: Provide one-on-one ABA services to clients, using evidence-based interventions supporting independence and positive behavior. Serve as an integral member of our clinical team, responsible for the direct implementation of skill-building and care plans. Record session data accurately using electronic devices. Foster a positive learning environment for clients and connect with families. Collaborate with families and BCBA Supervisor(s) to enhance treatment effectiveness. Qualifications: High school diploma or equivalent. Willingness to learn and passionate about making a difference for children with Autism. Patience, compassion, and the ability to maintain a calm demeanor in challenging situations. Need to Know: Services will be provided in clients' homes or in community-based locations. All positions start off part-time. Required to take the 40-hour Registered Behavior Technician course. Looking to hire candidates who are willing to make a 6-month commitment to change our clients lives. Great Fit If You Have Experience In: Education or early childhood development Childcare, babysitting, or youth mentorship Teaching assistant, paraprofessional, or instructional aide roles After-school programs or camp counseling Behavioral health, mental health, or social services ABA therapy or working with individuals with Autism Healthcare support (DSP, CNA, HHA, PCA, caregiver) Supporting a neurodiverse family member or loved one No experience? No problem - paid training is provided! If you're compassionate, patient, and passionate about making a difference, we encourage you to apply. Apply today, join our team, and let your skills in the classroom make a positive impact on the lives of children with Autism.

The Aurora R-VIII School District is seeking applicants for a Technology Support Specialist at the Aurora High School. This position is full-time (12 month), 4 days per week (Monday to Thursday). The primary responsibility of this position is to support staff and student technology at the High School. Applicants must have technology support experience, be self-disciplined, with excellent problem solving skills, and have great communication and interpersonal skills. Salary dependent upon years of experience - salary schedule and personnel guide can be found on the District's website - ***************** Benefits include a Board-paid health insurance stipend, paid vacation days, paid sick/personal leave days, and wellness program. Applications are required to include 3 references, resume, cover letter, and a copy of certifications/transcripts. All applicants must complete the application on Aurora R-VIII website with required documents (***************** to be considered for an interview. For additional information, please contact Mr. Ben Brundage, at ************ or by email at **********************.

* Our Mission To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions. Schedule: Full-Time, Days (40 hours per week) What You'll Do Coordinates Clinic Support Services clinical personnel and student education to ensure all training and education is met to float to various Provider Based Clinics. Maintains ability to work at all physician clinics in Professional Support. Responsible for assisting in the absence of the Clinic Operations Specialist for the coordination of the development of clinical practice guidelines between Nurse Practitioners and Physician Assistants and their collaborative/supervising physicians for all Professional Support clinics. Responsibilities * Responsible for training on all Registered Medial Assistants, LPNs, RNs, and WTI, Franklin Tech Students to ensure that the education needs are met daily for Provider-Based Clinics. * Responsible for clinical education every semester for the Medical Assistant, Apprentice Program. * Assists and Coordinates Annual Skills Lab for all RMAs, LPNs, RNs, with Professional Support. * Communicates with Clinic Support and Professional Support leadership, Providers and staff. * Exhibits ability to run reports for collaboratives as determined by management. * Acts as a resource to Professional Support clinical personnel. Coaches and develops others. Freeman Perks and Programs * For eligible full time and part time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one! * Health, vision, dental insurance * Retirement with employer match * Wellness program with discounts to Health Insurance or Cash Bonus with Participation * Milestone payments with longevity of employment * Paid time off (PTO) * Sick pay * Learning Center designated only for Freeman Family members * Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc. * Knowledge: * Knowledge and proficiency in nursing standards, practice and patient care delivery. * Knowledge of auditing process and procedures. * Knowledge of computer programs, spreadsheets and applications. * Knowledge of medical staff polices, regulations, and procedures. Skills Abilities: * Ability to communicate clearly and effectively with all levels. * Ability to establish and maintain effective working relationships. * Effective time management on a daily basis. * Computer literacy, including the use of Microsoft Office products. * Ability to plan and implement processes and procedures to successfully reach goals. * Ability to identify opportunities to improve department performance and take action to implement ideas. Requirements: * AHA BLS for Healthcare Providers within 30 days. * Current Missouri Registered Nurse license or current Registered Nurse license from a compact state. If a compact license is held, it must be in the nurse's state of residence. . * Minimum 2 years' clinical experience * Strong experience with electronic health records. #LI-DNI

At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you. Are you passionate about accounting and technology? Do you thrive on problem-solving and enjoy working with clients face-to-face? If so, this could be the perfect role for you! We are looking for a General Ledger Application Analyst to join our dynamic Implementations team. This isn't a typical support role-it's an exciting opportunity to work directly with credit union executives and accounting teams to implement Symitar as their core platform. From handling all GL aspects of Symitar-including complex GL Mapping, AP, checks, and GL translation tables-to managing conversions, merger projects, and providing GL training, you'll play a critical role in ensuring successful transitions. Plus, if you like traveling and collaborating with innovative teammates, you'll love being part of this group that combines independence with teamwork to deliver exceptional client experiences. This is a remote position, and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Lenexa, KS; Springfield, MO; or Monett, MO; Birmingham, AL; Louisville, KY; Charlotte, NC. This position is ineligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, STEM OPT Training Plans, etc.). The salary range for this position is $48,350- $72,450 and will be determined based on location and experience level. All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity. What you'll be responsible for: * Analyzes the customer's existing products/processes and consults with customer to map existing system to the JH product. * Prepares the customer for the installation, takes the customer through the installation process, and provides training or support to the customer post-installation. * Oversees/performs system set-up for customer (i.e. parameter and general ledger set-up, updating job files for processing, etc.). * Provides software support/guidance by answering questions on function, features and usage of software products. Support may be at the customer site or remote. * Communicates the customer's needs/expectations with programmers, other team members, and team leader. * Maintains effective communication with customer throughout entire project/case. * Prepares clear, step-by-step technical guides for batch processing and system workflows. * Provides onsite training and testing during the conversion process. * May perform other job duties as assigned. What you'll need to have: * At least 18 months of hands-on experience in GL accounting, data mapping, or system/software implementation gained through professional work or educational projects. * Ability to travel up to 30% for client implementations. Typical trips last 6-10 days, with 2-3 trips per project and an average of 7-10 trips annually. These engagements are dynamic and may include extended hours, nights, and weekends during critical phases. * Must possess exceptional communication skills as you'll consult with client executives and leaders, guide decision-making, and deliver impactful training sessions on our systems. * Must have a strong customer service mindset with the ability to think critically and resolve challenges quickly. * Must be a proactive self-starter who's eager to learn, adapt, and grow within a collaborative team environment. What would be nice for you to have: * Associate or bachelor's degree preferred. * A basic understanding of General Ledger structures, double-entry accounting, and financial reporting requirements. The ability to explain accounting concepts (like T-charts) in easy-to-understand language. * Symitar front- and/or back-office experience, including GL entry, Accounts Payable, or Fixed Assets. * General knowledge or understanding of financial institutions or credit union operations, procedures including concepts and structures. * General Knowledge of Jack Henry or competitor's products, solutions and application functionality. If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team. Why Jack Henry? At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally. We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time. #INDNonTech

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Dynamic Server Support is a senior position that performs tasks related to the repair of a variety of client products. Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs. Must own a basic repair tool kit

Job Title: Vocational Support Specialist Employment Type: Full-time Are you passionate about making a difference in people's lives? As a Vocational Support Specialist, you'll have the opportunity to empower individuals with disabilities to achieve their personal and professional goals. We're seeking compassionate, dedicated professionals who: Excel in providing personalized support Have strong communication skills Are adept at building relationships with clients and employers alike In this role, you'll provide on-site and off-site training and support for clients during skill development, career planning, and employment retention. You'll conduct instructional activities related to soft skills, work readiness, and independent living. Additionally, you may be responsible for locating competitive job sites in the community, contacting employers, and conducting job site analyses. This position requires completing necessary reports and paperwork as assigned. Joplin, Missouri, offers a perfect blend of urban amenities and small-town charm. With its vibrant arts scene, beautiful parks, and strong sense of community, Springfield provides an ideal setting for both personal and professional growth. The Vocational Support Specialist position offers… Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement Flexible work schedule including evenings and weekends Opportunity to make a meaningful impact in clients' lives Professional development and growth opportunities Key Responsibilities: Develop individualized service plans and conduct activities to support clients' skill development, career planning, and employment retention Instruct and facilitate pre-vocational, social, and independent living skill development Provide on-site job supports to assist clients in learning job duties and interacting with co-workers Coordinate paid, work-based learning experiences for clients in individual and group settings Serve as a liaison between employers, clients, and co-workers to facilitate workplace integration Create and maintain employer relationships to develop competitive, integrated employment opportunities Advocate for clients with employers, referral sources, and other stakeholders Educate employers on the benefits of hiring persons with disabilities and facilitate job accommodations Monitor and report on client progress towards individualized service plan goals Transport clients to support their goals and objectives as identified in their service plans Education and/or Experience Qualifications: High school diploma or equivalent certificate required Associate's or bachelor's degree in a related field preferred Experience in rehabilitation, employment services, case management, or social services preferred Additional Qualifications: Strong customer service and communication skills Proficiency in computer applications including Word, Excel, and internet platforms Understanding of supporting individuals with disabilities and/or barriers to employment, education, and independent living Current driver's license with an acceptable driving record and current auto insurance required Reliable personal transportation for client transport (excluding Uber, taxi, public transit, pool cars, etc.) Must have or be willing to obtain CPR/First Aid certification Ability to pass a background check including criminal record, driving record, and abuse/neglect screening Physical ability to sit, stand, walk, kneel, crouch, bend, and lift up to 50 pounds occasionally Keywords: Vocational Support, Disability Services, Job Coach, Employment Specialist, Career Development, Rehabilitation, Community Support, Skill Training, Job Placement, Supported Employment Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Firefly is a Smoke and Tobacco Free Workplace.

Job Title: Vocational Support Specialist Employment Type: Full-time Are you passionate about making a difference in people's lives? As a Vocational Support Specialist, you'll have the opportunity to empower individuals with disabilities to achieve their personal and professional goals. We're seeking compassionate, dedicated professionals who: * Excel in providing personalized support * Have strong communication skills * Are adept at building relationships with clients and employers alike In this role, you'll provide on-site and off-site training and support for clients during skill development, career planning, and employment retention. You'll conduct instructional activities related to soft skills, work readiness, and independent living. Additionally, you may be responsible for locating competitive job sites in the community, contacting employers, and conducting job site analyses. This position requires completing necessary reports and paperwork as assigned. Joplin, Missouri, offers a perfect blend of urban amenities and small-town charm. With its vibrant arts scene, beautiful parks, and strong sense of community, Springfield provides an ideal setting for both personal and professional growth. The Vocational Support Specialist position offers… * Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost * Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement * Flexible work schedule including evenings and weekends * Opportunity to make a meaningful impact in clients' lives * Professional development and growth opportunities Key Responsibilities: * Develop individualized service plans and conduct activities to support clients' skill development, career planning, and employment retention * Instruct and facilitate pre-vocational, social, and independent living skill development * Provide on-site job supports to assist clients in learning job duties and interacting with co-workers * Coordinate paid, work-based learning experiences for clients in individual and group settings * Serve as a liaison between employers, clients, and co-workers to facilitate workplace integration * Create and maintain employer relationships to develop competitive, integrated employment opportunities * Advocate for clients with employers, referral sources, and other stakeholders * Educate employers on the benefits of hiring persons with disabilities and facilitate job accommodations * Monitor and report on client progress towards individualized service plan goals * Transport clients to support their goals and objectives as identified in their service plans Education and/or Experience Qualifications: * High school diploma or equivalent certificate required * Associate's or bachelor's degree in a related field preferred * Experience in rehabilitation, employment services, case management, or social services preferred Additional Qualifications: * Strong customer service and communication skills * Proficiency in computer applications including Word, Excel, and internet platforms * Understanding of supporting individuals with disabilities and/or barriers to employment, education, and independent living * Current driver's license with an acceptable driving record and current auto insurance required * Reliable personal transportation for client transport (excluding Uber, taxi, public transit, pool cars, etc.) * Must have or be willing to obtain CPR/First Aid certification * Ability to pass a background check including criminal record, driving record, and abuse/neglect screening * Physical ability to sit, stand, walk, kneel, crouch, bend, and lift up to 50 pounds occasionally Keywords: Vocational Support, Disability Services, Job Coach, Employment Specialist, Career Development, Rehabilitation, Community Support, Skill Training, Job Placement, Supported Employment Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Firefly is a Smoke and Tobacco Free Workplace.

Job Title: Certified Peer Specialist Department: Recovery Services Employment Type: Full-time As a Certified Peer Specialist, you will play a vital role in empowering individuals on their recovery journey by emphasizing the acquisition, development, and expansion of recovery skills. Join our compassionate and collaborative team dedicated to making a difference in the lives of those we serve. Your unique experiences and insights will help clients build essential skills, access recovery tools, and connect with community support. We are looking for individuals who are motivated, empathetic, and passionate about helping others achieve and maintain their recovery goals. In this role, you will work closely with clients and their families, providing support and guidance as they navigate their recovery process. Your ability to foster a therapeutic relationship will be key in helping individuals feel connected and engaged in their treatment. This position offers… • Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost • Mileage Reimbursement - Company paid for work functions requiring travel • Employee Discounts - Hotels, Theme Parks & Attractions, College Tuition • Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce • Additional Perks & Benefits - Scroll down to bottom of this post to learn more Key Responsibilities: • Collaborate with individuals to develop personalized treatment plans that address their specific needs. • Maintain regular communication with referral sources and guardians to discuss progress, transition planning, and relevant clinical matters. • Participate in meetings to ensure continuity of care for individuals. • Assist in researching and referring individuals to outside resources when necessary. • Schedule treatment appointments and provide transportation to and from Recovery Support Services and community-based services. • Accompany clients to appointments when permitted, representing the agency professionally. • Support clients in accessing medical services and document all services in accordance with state and CARF standards. • Offer crisis intervention and facilitate group education sessions as scheduled. • Pursue professional development through training to meet required hours every two years. • Utilize peer support to foster recovery and resilience in individuals with mental health and substance use disorders. • Help individuals build connections with others, their overall community, and Recovery Supports within their community. • Assist individuals in accessing information and support for mental health and substance use disorders. • Support individuals in making independent choices and taking an active role in their treatment. • Help individuals identify their strengths and resources for recovery. • Assist individuals in setting and achieving recovery goals through mentoring, advocacy, and coaching. • Provide emotional, informational, and instructional support to help clients feel connected and develop recovery skills. • Encourage clients to live a healthy, productive, and sober lifestyle during and after their time in the facility. • Aid participants in creating personal treatment plans to actively engage in their own recovery. • Adhere to ethical and confidentiality standards of the facility. • Show interest in the long-term and short-term goals of the company. Education, Experience, and/or Credential Qualifications: • Must be willing to self-identify as a present or former client of mental health and/or substance use services OR self-identifies as a person in recovery from mental health and/or substance use disorder. If asked, present evidence of a sponsor and participation in a 12-step program. • Requires one year of direct and personal experience with the mental health system as a primary consumer of services. • Able to complete a state-approved Certified Peer Support training program and other required trainings within six months of employment. • Exceptions to the qualifications listed may be made by the appropriate Leadership. Additional Qualifications: • Must be 21 years of age or older. • Minimum one (1) year of recovery. • Current driver's license, acceptable driving record, and current auto insurance. • Successful completion of background check including criminal record, driving record, abuse/neglect, and fingerprint check. • Completion of New Hire Orientation at the beginning of employment. • All training requirements including Relias at the beginning of employment and annually thereafter. • Within the first year of employment, receive training on: - Signs and symptoms of disability-related illnesses - Working with families and caretakers of clients receiving services - Rights, roles, and responsibilities of clients and families - Client self-help skills - Individual treatment plans - Basic principles of assessment - Special needs and characteristics - Philosophy of community support approach - Suicide awareness/precaution - Quality Physical Requirements: • Light work: Exerting up to 20 pounds of force occasionally (exists up to 1/3 of the time) and/or up to 10 pounds of force frequently (exists 1/3 to 2/3 of the time) and/or a negligible amount of force constantly (exists 2/3 or more of the time) to move objects. • Requires walking or standing to a significant degree, or requires sitting most of the time but entails pushing and/or pulling of arm or leg controls, or requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. Keywords: Certified Peer Specialist, Recovery Support, Mental Health, Substance Use, Peer Support, Community Resources, Treatment Plans, Crisis Intervention, Recovery Skills, Advocacy Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Preferred Family Health Care is a Smoke and Tobacco Free Workplace.