Remote support specialist jobs in Joplin, MO

ABOUT EAGLEPICHER EaglePicher Technologies is driving the electrification of defense, aviation and space. We provide the broadest range of battery systems in the world for the most demanding applications. We develop leading-edge products that make drones fly higher, undersea vessels run longer, aircraft fly farther, rockets launch safely and satellites operate longer. With our cutting-edge research and manufacturing, we continue to set new standards in the industry. For 100 years, we have provided mission-critical power solutions to the defense, aviation and space markets. EaglePicher provides custom battery assemblies, battery management systems, pyrotechnic devices and other power solutions. Our employees are passionate, dedicated and empowered to realize our vision. We strive for the right mix of people with diverse backgrounds personalities and perspectives, and to ensure this works, we create an inclusive work environment that places a premium on communication and collaboration. At EaglePicher, we will give you the opportunity to harness all that is within you with access to the latest tools, information and training. EaglePicher is headquartered in Joplin, MO with manufacturing and research and development facilities in Joplin, MO, Seneca, MO, Pittsburg, KS, East Greenwich, RI and in Southbridge, MA. For more information visit ******************* ABOUT THE POSITION IT Support Analyst responsibilities include providing Help Desk support. In this role, you should be highly analytical and able to understand business needs. Excellent communication skills and problem-solving abilities are essential. If you also have hands-on experience with technical projects, we'd like to meet you. Your goal will be to leverage tech solutions to meet organizational needs. Responsibilities Responsibilities Provide Help Desk for end-user and PC issues and requests Participates in technology projects and implementation Complete tasks such as hardware inventory, shipping, testing, etc. Works independently or as a team member on new applications, processes, or projects Provide the best possible support for customers to reduce end user downtime Respond to escalated end-user issues All other duties as assigned Qualifications Bachelor's Degree in Business or Information Technology preferred. A+ Certification / Experience in Microsoft Office 365 suite a plus. Working Knowledge of Windows Active Directory, Windows OS, and Mac OS and VPN. Experience with Microsoft Office 365, VOIP, networked printers, laptops, and workstations. Ability to work independently or in a group. Experience troubleshooting and documenting Software and Hardware issues. Ability to communicate effectively both orally and in writing, in person and by telephone. Ability to deliver training to end users, whose technical skills may range from beginner to expert. Capability for immediate self-education in use of new systems, and software applications. Strong customer service skills and technical phone support experience. An understanding of the impact of technology on remotely located end users. U.S. Persons. PERKS OF BEING AN EAGLEPICHER EMPLOYEE Some of the great things about being an EaglePicher employee include: Medical, dental, vision, life, and disability insurance; 10 paid holidays and PTO; Matching 401K; Annual Profit Sharing; Tuition reimbursement; Dependent scholarship programs.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block! What you'll do... As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned What you'll bring to the team... Education: * High school diploma or equivalent Work Experience: * Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools * Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware * Must have reliable transportation to travel between office locations as required * Must be able to work independently * Must be able to lift 55 pounds * Demonstrated decision-making, analytical, and problem-solving skills * Demonstrated organization, prioritization, and project coordination skills * Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates * Effective time management and multi-tasking skills * Ability to follow direction Why work for us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com. Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned

At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you. We're seeking a motivated individual who loves to travel and is excited to join our team of Back Office Loan Operations Analysts. In this role, you'll serve as a key liaison between our bank clients and the software installation team, traveling across the country to support the implementation of new or enhanced software applications. You'll be responsible for guiding clients through every stage of the process-from pre-installation planning and coordination, to hands-on installation, training, and post-installation support. This position requires extensive overnight travel to customer locations throughout the United States and is ideal for someone who thrives in a client-facing environment and enjoys being on the move This is a remote position, and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Birmingham AL, Cedar Falls, IA; Charlotte, NC; Lenexa, KS; Louisville KY; Springfield, MO; or Monett, MO. This position is ineligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, STEM OPT Training Plans, etc.). All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity. What you'll be responsible for: * Implementation, design, and training of the Loan Operations Software Application. * Consulting with banking client to design parameter set, assisting bank with validation of data conversion, training on Loan Operations applications. * Communicate with other application analysts and programmers to analyze and audit transactions flowing through the core systems. * The successful candidate will travel with a conversion team to the customer site for software setup, training, conversion, and implementations. * Analyzes the customer's existing products/processes and consults with the customer to map the existing system to the Jack Henry product. * Prepares the customer for the installation, takes the customer through the installation process, and provides training or support to the customer post-installation. * Oversees/performs system set-up for customers (i.e., parameter set-up, creates job files for processing, etc.). Ensures related business processes will run on software. * Provides software support/guidance by answering questions on function, features, and usage of software products. Support may be at the customer site or remote. * Communicates the customer's needs/expectations with programmers, other team members, and team leaders. * Maintains effective communication with customers throughout the entire project/case. * Identifies/maintains customer issues and ensures proper resolution. Maintains customer issue list by application and ensures all are forwarded to the appropriate personnel for resolution. * Prepares training materials and documentation for customers and internal users. * May perform other job duties as assigned. What you'll need to have: * A minimum of 18 months of working in a financial institution with loan applications (teller, new accounts, back office, etc. * This position entails 50-60% travel for software implementations. All travel expenses (airfare, meals, lodging, and transportation)are covered by the company. You can expect to take 1-2 trips per month, each lasting an average of 6-9 days, depending on the project's phase. * * The ability to work extended hours that include nights and weekend as needed. What would be nice for you to have: * Previous bank data conversion experience. * Silverlake or 20/20 experience. * Bachelor's degree within Finance or Accounting. If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team. Why Jack Henry? At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally. We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time.

Start a Watco Career and Discover the Difference Keep the world's supply chain moving. That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs. Whether you're at one of these locations or in a support-services role, there's one thread that ties everyone together. We're all on the same team. One Watco. Here's what you can expect from Watco: Outstanding culture recognized by Forbes and Newsweek Competitive compensation and benefits Paid on-the-job training with peer trainers Operations training at the Safe Performance Center in Birmingham, Alabama Leadership and development programs offered through Watco University Career advancement opportunities Hourly pay rate: $17.00 Position Requirements of Successful Operations Support Representative The desired candidate will possess a commitment to service, rigorous attention to detail and the ability to work in a team-oriented environment. Specifically, this position is responsible for interacting with Team Members, Customers and their representatives on over 45+ railroads across the country. This candidate must be willing to provide relevant and accurate information for inquiries regarding products and services. Duties of Operations Support Representative Team Members must be able to operate in a manner where SAFETY and ENVIRONMENT are of the highest importance. Team Members must consistently demonstrate performance toward operational excellence. Coordinate product delivery with outside carriers. Work closely with customers to ensure their satisfaction. Coordinate incoming orders with team to ensure customer satisfaction. Thoroughly and accurately prepare all applicable documentation and recordkeeping. Perform all work in compliance with Company standards, procedures, and regulatory requirements. Other duties as assigned. Job Requirements Communicate effectively, both orally and in writing; concisely provide information, explanations, and instructions; and elicit information from others with varying levels of ability to understand. Must be able to compose business correspondence/email with correct English grammar, spelling and punctuation. Must be able to speak professionally on the telephone and in an office environment. Obtain and provide information in a clear and courteous manner. Demonstrate compassion, respect, courtesy, and tact when interacting with others. Maintain composure, efficiency, and a positive customer-service oriented manner during periods of peak workload, with frequent interruptions. Organize work, set priorities, meet critical deadlines, and follow-up with minimal direction. Enter and retrieve data from computer system. Independently recognize and define a problem, identify the resources available to help solve the problem, create and implement viable solutions, and follow through to ensure the problem is resolved to the satisfaction of all parties. Exercise delegated authority to take action and to recognize when it is appropriate to seek assistance from others when limits of delegated authority have been reached. Recipient of a High School Diploma or equivalent. Proven experience of at least one (1) year in an office setting. Knowledge of general office procedures. Must maintain regular, dependable attendance and a high level of performance. Must be able to work with a team, take direction and follow work rules, as well as, take on additional job responsibilities as needed. Must possess a valid driver's license and a driving record satisfactory to the Company and its insurers. Successful completion of a background check and drug screen. This is not a remote position. Team members are required to be in the office during designated assigned office hours.

General Statement of Job The IT Software Technician takes a lead in the installation, configuration, and backing up of data, communication equipment while ensuring the compliance and verification processes for the institution s systems, devices, and clients. This includes reviewing an array of services and processes to identify potential opportunities to streamline those tasks to increase efficiency, compliance, and consistency across the organization. This position utilizes tools and department procedures to automate and streamline various IT processes, including patch management for all university-wide PCs, devices, servers, and systems. After-hours support will occasionally be required. On call support may be required. Specific Duties and Responsibilities Essential Duties: Works to improve critical processes to prevent outages. Performs network device backups and procedures. Maintain aspects of Automation services and systems utilized across the institution. Use problem solving methods combined with university resources to facilitate operations. Identify opportunities for automation and standardization of processes using IT resources. Coordinate with other business units to understand where automation options are appropriate. Propose and implement (as approved) a systematic approach to updating and maintaining components as required for institution systems. Streamline Help Desk ticketing and service management to promote efficiency and consistency. Diagnose and remediate failures in the compliance of automated deployments and tasks. Provide support and maintain university IT assets across campus throughout their lifecycle. Collaborate and assist with the development and implementation of configuration baselines for IT assets. Manage the deployment of applications, patches, and operating systems throughout their lifecycle across the university. Develop and implement new methods of automating tasks to improve the processes used by the institution. Ensure that applications, drivers, and operating system deployments are updated and available for all users and systems. Monitor and report on the detailed health and compliance of IT assets. Administrate client and deployment compliance rates to ensure the overall health of the university s systems. Prepare documentation for various organizational processes as needed. Provides and protects confidential information to verified customers. Provides excellent customer service to members of campus and community. Perform updates/upgrades that regularly require working outside of normal business hours. Employee may perform special projects and other related duties as required to meet the ongoing needs of the institution. Education, Experience, and Licenses Two plus years of related IT experience and/or training; or an equivalent combination of education and experience. Valid Driver's License and the ability to meet insurance requirements for driving university provided vehicles. Knowledge, Skills, and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Demonstrate the following characteristics: promptness, dependability, self-motivating, good judgement, common sense, and adaptability. Demonstrate the ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Demonstrate the ability to define problems, collect data, establish facts, and draw valid conclusions. Demonstrate the ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Demonstrate the ability to identify/capture requirements for projects and issues as they are defined. Demonstrate the ability to design, develop, test, and implement systems securely. Demonstrate the ability to document and implement large-scale projects and solutions. Demonstrate the ability to display articulate communication skills as well as strong collaborative, teamwork-driven tendencies to effectively address projects and issues. Demonstrate the ability to work in a team with a variety of people (students, faculty, staff, administrators, vendors, and members of the general public) while keeping a positive attitude. Demonstrate the ability to use computers for data entry. Demonstrate the ability to use small office equipment, including copy machines or multi-line telephone systems. Demonstrate the ability to use or repair small/light equipment, such as power tools. Demonstrate the ability to repair, develop, or install computer/network hardware. Demonstrate excellent problem solving and troubleshooting skills. Demonstrate the ability to work different shifts as needed. Physical Demands/Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel (including the use of a computer keyboard); and talk or hear (including the use of a telephone). The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; extreme heat; risk of electrical shock; and vibration. The noise level in the work environment is usually moderate. NOTICE: The above job profile does not include all essential and nonessential duties of this job. All employees with disabilities are encouraged to contact Human Resources to review and discuss the essential and nonessential functions of the job. An employee with a disability can evaluate the job in greater detail to determine if she/he can safely perform the essential function of this job with or without reasonable accommodation.

Job Title: Infrastructure Engineer Hours/Schedule: Monday-Friday, 8 am to 5 pm Type: Contract (1/12/26-4/5/26) The Infrastructure Engineer supports digital and technology initiatives by maintaining reliable IT operations and providing advanced technical support at the site. This role ensures system stability, manages incidents, and collaborates with global and local teams to implement new technologies while upholding security and compliance standards. The position combines technical expertise with leadership and project coordination responsibilities. Responsibilities + Serve as a visible, trusted leader across projects and site activities. + Participate in project work to plan, track, and communicate IT changes. + Coordinate with external vendors to resolve issues and maintain business continuity. + Ensure reliability and protection of site-critical systems, including WAN/LAN, servers, printing, and phone systems. + Provide 2nd- and 3rd-line desktop support and resolve technical issues promptly. + Respond to incidents and service requests, escalating when needed to minimize business impact. + Maintain hardware lifecycles and provide IT knowledge, onboarding materials, and documentation to users. + Work with compliance teams to uphold cyber and physical security processes and escalate non-compliance. + Collaborate with global digital and technology teams to introduce and support new technologies. Qualifications + Intermediate proficiency with desktop productivity tools. + Intermediate proficiency in systems and network troubleshooting. + Analytical skills for identifying and resolving technical issues. + Demonstrated leadership experience with the ability to influence stakeholders. + Project management experience and ability to uphold standards. + Bachelor's degree in Information Technology or related field, or Associate's degree with 5 years of IT manufacturing experience. + Minimum 1 year of IT experience. Benefits System One offers eligible employees health and welfare benefits coverage options, including medical, dental, vision, spending accounts, life insurance, voluntary plans, and participation in a 401(k) plan. Ref: #558-Scientific System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Job Responsibilities In addition to the requirements for each role list above, applicants must: Participate and provide feedback in the development of mentoring and advocacy training materials Complete the Mentoring Training Program, designed to build key mentorship skills. Lead groups: Facilitate support groups and educational sessions Provide support: Offering support, guidance, and coaching to families navigating the child and well-being system Teach: Teach families how to advocate for themselves, their children, protect their rights, and identify/use community resources Educate: Share stories, provide information, advise and connect families to community resources Build relationships: Helping people connect to service providers and social support networks Collaborate: Work with other providers, family members, and state entities. Maintain confidentiality: Observe all rules of confidentiality for clinical information and treatment Participate in staff training and development Serve on designated committees within the agency, if applicable Document activity logs Maintain records and data collection Compile monthly and annual reports, as requested Attend Agency staff meetings, Case Conferences and Individual and Group Supervision Note: This position requires travel to key sites within their assignment DCF catchment area. Required Qualifications Life Experience: Self identifies as someone who has successfully navigated the DCF system and have successfully reintegrated their child back into their home for at least six months Is knowledgeable of current foster care system processes and available service support Education: High School diploma or GED Education may be substituted for experience on a year for year basis Experience used to substitute education is in addition to any required work experience Certifications/Licenses: N/A Other: Has reliable transportation Languages: N/A Preferred Qualifications Education: Bachelor's Degree in a related business field Certifications/Licenses: N/A Work Experience: Has self-identified life experience as a caregiver, parent, or guardian, with a child with special needs, disabilities, and/or mental health condition and direct life experience navigating multiple systems of care within Kansas Has knowledge of community resources and services for families with children with ASD and I/DD or other mental/behavioral needs Experience with Microsoft Office Suite (Microsoft Word, Excel, SharePoint, etc…) Experience using data collection services (REDCap) Languages: Fluent in English and Spanish languages Skills Strong independent organizational skills. Strong written and oral communication skills Strong organizational and planning skills Recognizes and demonstrates sensitivity toward cultural and ethnic differences Effectively can manage conflict to promote change and growth and inspire the development of families served Has strong interpersonal skills Knowledgeable in Microsoft Office Suite (Microsoft Word, Excel, SharePoint, etc…) Knowledge of data collection services (REDCap) Excellent record-keeping skills This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. It is only a summary of the typical functions of the job, not an exhaustive list of all possible job responsibilities, tasks, duties, and assignments. Furthermore, job duties, responsibilities and activities may change at any time with or without notice. (Hourly, Part-time: Starting at $20/hr)

Pittsburg State University is accepting applications for a Technical Support Specialist in the Department of Information Technology Services that is responsible for providing technical advice, assistance and support to computer users in a distributed computer environment by repairing, maintaining, and installing computer hardware, software and other peripherals and systems necessary to conduct the business of Pittsburg State University. These duties are performed in all university settings, including office areas, computer labs, public areas, and more; the expectation being that the employee performs with the most professionalism and efficiency. Duties and Responsibilities 45% - Recommends, schedules, and performs repairs and maintenance to ensure desktop integrity to clients on campus within established standards and guidelines. This includes, but is not limited to computer hardware, computer software, peripherals, and other devices. 20% - Enters all support issues in the department ticketing program with all steps completed and conversations documented by following client communication and procedures as documented in the tech support standards document. 20% - Works with peers and other ITS staff to provide prompt troubleshooting and proactive planning to ensure continuity and security of the campus network. This includes following designated standards for setup and on-going service to end-users. 10% - Increases knowledge base by reading, training or other methods to keep up-to-date technically and apply new knowledge to job. 5% - Acts as backup administrator for various campus applications as well as other duties as assigned. Education and Experience Required Education and Experience - Time of Hire High school diploma or equivalent Two years advising and assisting computer users in distributed computing environments Preferred Education and Experience Bachelor's degree in computer science or related technical field or Industry Certifications Screening Services (Background Checks): Your employment with Pittsburg State University is contingent on a satisfactory criminal background check and sex offender check. Job Type: Unclassified Appointment Duration: 12 months Work Schedule: Full Time, Monday - Friday, 8:00 AM - 4:30 PM Application Documents Required*: Resume Cover Letter Names and Contact Details for three (3) Professional References *Consolidate into two documents to upload. Open Until Filled with a first consideration date of 12/4/2025 Search Committee Chair: David Nance, ******************** Visa Sponsorship is not available for this position. PSU will only accept applications submitted through this process. Pittsburg State University is an Equal Opportunity and Affirmative Action Employer. We are committed to creating an inclusive environment for all employees.

Job Description Are you currently working in an Education setting passionate about making a difference in children's lives? Maybe you're working for the Department of Education or a Private School as a teacher, teacher's assistant, or paraprofessional and looking for some additional work after 3 pm? Channel that passion into a career that aligns with your skills and expertise. Join us in the Applied Behavior Analysis (ABA) field, where your knack for working with children can bring about genuine change for those with Autism. Be a vital part of a community dedicated to enhancing lives. Perks: Same Day Pay! No more waiting for payday - now you can access a portion of your paycheck right after you clock in and out. Whether it's an emergency or you just need funds sooner, you'll have the flexibility to get paid immediately. Your time. Your money. On your schedule. Great opportunity for anyone in Education or related fields, as many positions offer afternoon or evening hours. Great role for Teachers, Teachers Assistants, and Paraprofessionals! Enjoy job security and advancement opportunities in the thriving ABA industry. Experience flexibility and autonomy in your schedule. Receive competitive compensation. Ideal for those seeking part-time positions. A fantastic entry point into the field of psychology, providing valuable real-world experience. No prior ABA experience needed; we provide comprehensive training. Responsibilities: Provide one-on-one ABA services to clients, using evidence-based interventions supporting independence and positive behavior. Serve as an integral member of our clinical team, responsible for the direct implementation of skill-building and care plans. Record session data accurately using electronic devices. Foster a positive learning environment for clients and connect with families. Collaborate with families and BCBA Supervisor(s) to enhance treatment effectiveness. Qualifications: High school diploma or equivalent. Willingness to learn and passionate about making a difference for children with Autism. Patience, compassion, and the ability to maintain a calm demeanor in challenging situations. Need to Know: Services will be provided in clients' homes or in community-based locations. All positions start off part-time. Required to take the 40-hour Registered Behavior Technician course. Looking to hire candidates who are willing to make a 6-month commitment to change our clients lives. Great Fit If You Have Experience In: Education or early childhood development Childcare, babysitting, or youth mentorship Teaching assistant, paraprofessional, or instructional aide roles After-school programs or camp counseling Behavioral health, mental health, or social services ABA therapy or working with individuals with Autism Healthcare support (DSP, CNA, HHA, PCA, caregiver) Supporting a neurodiverse family member or loved one No experience? No problem - paid training is provided! If you're compassionate, patient, and passionate about making a difference, we encourage you to apply. Apply today, join our team, and let your skills in the classroom make a positive impact on the lives of children with Autism.

Job Title: Certified Peer Specialist Department: Recovery Services Employment Type: Full-time As a Certified Peer Specialist, you will play a vital role in empowering individuals on their recovery journey by emphasizing the acquisition, development, and expansion of recovery skills. Join our compassionate and collaborative team dedicated to making a difference in the lives of those we serve. Your unique experiences and insights will help clients build essential skills, access recovery tools, and connect with community support. We are looking for individuals who are motivated, empathetic, and passionate about helping others achieve and maintain their recovery goals. In this role, you will work closely with clients and their families, providing support and guidance as they navigate their recovery process. Your ability to foster a therapeutic relationship will be key in helping individuals feel connected and engaged in their treatment. This position offers… * Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost * Mileage Reimbursement - Company paid for work functions requiring travel * Employee Discounts - Hotels, Theme Parks & Attractions, College Tuition * Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce * Additional Perks & Benefits - Scroll down to bottom of this post to learn more Key Responsibilities: * Collaborate with individuals to develop personalized treatment plans that address their specific needs. * Maintain regular communication with referral sources and guardians to discuss progress, transition planning, and relevant clinical matters. * Participate in meetings to ensure continuity of care for individuals. * Assist in researching and referring individuals to outside resources when necessary. * Schedule treatment appointments and provide transportation to and from Recovery Support Services and community-based services. * Accompany clients to appointments when permitted, representing the agency professionally. * Support clients in accessing medical services and document all services in accordance with state and CARF standards. * Offer crisis intervention and facilitate group education sessions as scheduled. * Pursue professional development through training to meet required hours every two years. * Utilize peer support to foster recovery and resilience in individuals with mental health and substance use disorders. * Help individuals build connections with others, their overall community, and Recovery Supports within their community. * Assist individuals in accessing information and support for mental health and substance use disorders. * Support individuals in making independent choices and taking an active role in their treatment. * Help individuals identify their strengths and resources for recovery. * Assist individuals in setting and achieving recovery goals through mentoring, advocacy, and coaching. * Provide emotional, informational, and instructional support to help clients feel connected and develop recovery skills. * Encourage clients to live a healthy, productive, and sober lifestyle during and after their time in the facility. * Aid participants in creating personal treatment plans to actively engage in their own recovery. * Adhere to ethical and confidentiality standards of the facility. * Show interest in the long-term and short-term goals of the company. Education, Experience, and/or Credential Qualifications: * Must be willing to self-identify as a present or former client of mental health and/or substance use services OR self-identifies as a person in recovery from mental health and/or substance use disorder. If asked, present evidence of a sponsor and participation in a 12-step program. * Requires one year of direct and personal experience with the mental health system as a primary consumer of services. * Able to complete a state-approved Certified Peer Support training program and other required trainings within six months of employment. * Exceptions to the qualifications listed may be made by the appropriate Leadership. Additional Qualifications: * Must be 21 years of age or older. * Minimum one (1) year of recovery. * Current driver's license, acceptable driving record, and current auto insurance. * Successful completion of background check including criminal record, driving record, abuse/neglect, and fingerprint check. * Completion of New Hire Orientation at the beginning of employment. * All training requirements including Relias at the beginning of employment and annually thereafter. * Within the first year of employment, receive training on: * Signs and symptoms of disability-related illnesses * Working with families and caretakers of clients receiving services * Rights, roles, and responsibilities of clients and families * Client self-help skills * Individual treatment plans * Basic principles of assessment * Special needs and characteristics * Philosophy of community support approach * Suicide awareness/precaution * Quality Physical Requirements: * Light work: Exerting up to 20 pounds of force occasionally (exists up to 1/3 of the time) and/or up to 10 pounds of force frequently (exists 1/3 to 2/3 of the time) and/or a negligible amount of force constantly (exists 2/3 or more of the time) to move objects. * Requires walking or standing to a significant degree, or requires sitting most of the time but entails pushing and/or pulling of arm or leg controls, or requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. Keywords: Certified Peer Specialist, Recovery Support, Mental Health, Substance Use, Peer Support, Community Resources, Treatment Plans, Crisis Intervention, Recovery Skills, Advocacy Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Preferred Family Health Care is a Smoke and Tobacco Free Workplace.

Our Company ResCare Community Living Are you driven to serve and help others in your community? Caregivers and Direct Support Professionals (DSP) are the heart of our company with their compassion, dependability, and care. If you want to make an impact by helping people live their best life, read more below and apply today! Responsibilities Collects and reports management information to ensure continuous evaluation and improvement of operations Works to create a positive work environment and proper deployment of direct care workers Reports safety and maintenance concerns as needed and Addresses and corrects health, safety, and environmental concerns Implements fiscal processes and loss control programs to ensure appropriate allocation of financial resources Completes all required documentation in a timely manner Monitors the budgets and finances of the person (s) served Coaches and mentors support staff and attends and participates in announced meetings Successfully completes all necessary training in a timely manner Other duties as assigned Qualifications Experience in providing services and supports to individuals with intellectual and developmental disabilities, or related disorders preferred Minimum age requirement is 18 years Ability to communicate (verbally and written) with all levels of personnel, internal and external to the company Capable of working responsibly with highly confidential information Must be able to work independently as well as part of a team Must meet all agency requirements for pre-employment as required by Company and/or State regulations High school diploma or General Education Diploma. Exceptions to educational requirements must comply with state law and regulations Valid driver's license from state of residence with a satisfactory driving record as defined by Company's vehicle policy and/or liability insurance carrier (as applicable per program requirements) About our Line of Business ResCare Community Living, an affiliate of BrightSpring Health Services, has five decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental, or cognitive disability. We provide a comprehensive range of high-quality services, including: community living, adult host homes for adults regardless of disability, behavioral/mental health support, in-home pharmacy solutions, telecare and remote support, supported employment and training programs, and day programs. For more information, please visit ******************************* Follow us on Facebook and LinkedIn. Salary Range USD $16.75 / Hour

Our Company ResCare Community Living Are you driven to serve and help others in your community? Caregivers and Direct Support Professionals (DSP) are the heart of our company with their compassion, dependability, and care. If you want to make an impact by helping people live their best life, read more below and apply today! Responsibilities * Collects and reports management information to ensure continuous evaluation and improvement of operations * Works to create a positive work environment and proper deployment of direct care workers * Reports safety and maintenance concerns as needed and Addresses and corrects health, safety, and environmental concerns * Implements fiscal processes and loss control programs to ensure appropriate allocation of financial resources * Completes all required documentation in a timely manner * Monitors the budgets and finances of the person (s) served * Coaches and mentors support staff and attends and participates in announced meetings * Successfully completes all necessary training in a timely manner * Other duties as assigned Qualifications * Experience in providing services and supports to individuals with intellectual and developmental disabilities, or related disorders preferred * Minimum age requirement is 18 years * Ability to communicate (verbally and written) with all levels of personnel, internal and external to the company * Capable of working responsibly with highly confidential information * Must be able to work independently as well as part of a team * Must meet all agency requirements for pre-employment as required by Company and/or State regulations * High school diploma or General Education Diploma. Exceptions to educational requirements must comply with state law and regulations * Valid driver's license from state of residence with a satisfactory driving record as defined by Company's vehicle policy and/or liability insurance carrier (as applicable per program requirements) About our Line of Business ResCare Community Living, an affiliate of BrightSpring Health Services, has five decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental, or cognitive disability. We provide a comprehensive range of high-quality services, including: community living, adult host homes for adults regardless of disability, behavioral/mental health support, in-home pharmacy solutions, telecare and remote support, supported employment and training programs, and day programs. For more information, please visit ******************************* Follow us on Facebook and LinkedIn. Salary Range USD $16.75 / Hour

Coordinates and manages program operations for assigned ICF/IID homes while ensuring compliance with regulatory requirements. Responsible for orientating, training, and scheduling house staff. Will coordinate activities of the people being supported, while maintaining all needed records. Responsible for supervising the direct support professional working in the assigned homes. ESSENTAIL JOB FUNCTIONS: Manage program operations including attending medical appointments as needed, coordinating activities, providing training and guidance to the people we support. Monitor and document all records per program policy and procedures. Documenting according to the person-supported needs. Maintain and ensure confidentiality and privacy of clients is respected. Ensure compliance with HIPAA in all program areas. Orient, train and schedule direct care professionals. Required maintaining and monitoring staff communication. Coordinate mandatory bi-monthly meetings, and contact staff regarding unscheduled meetings. Review and approve biweekly timesheets and paid time off request for assigned staff. When necessary, assist the person/people you support with integration into the community by accompanying them to various recreational and social actives based on the interest of the individual. Provide transportation when necessary. Ensure that the person/people you support are dressed and groomed appropriately. Provide the person/people you support learning experience to assist individuals in reaching their goals, utilizing least restrictive environments. Completing and overseeing the collection of data when needed. Monitor the safety and comfort of the people being supported, while ensuring living environments and program activities are in compliance with the regulatory requirements. Assist with preparing well balanced meals and follow the nutritionists recommendations. Assist and encourage the person(s) you are supporting with the maintenance of their home. (keeping the environment clean and sanitary) Notify nursing first if any non-emergency medical issues arise. Notify the Administrator when there is a change in a persons status. (i.e. medical, household problems, police issues, etc.) Notify the QIPD when there is a change in a persons status. (i.e. medical, person supported issues, parent concerns, goals and objective concerns, police issues etc.) Document per policy and report any accidents or incidents to the Administrator. Work cooperatively with all HOH, Inc. employees, service providers, guardians, families, and above all the people you are supporting. Utilize approved behavior intervention techniques in appropriate situations. Assist in arranging family visits. Assist all team members with the annual individual habilitation plan, and any IHP addendum meeting. Act as an advocate in protection of their individual rights and responsibilities. Ensure monthly QA is completed as outlined in policy. Ensure a safe working and living environment for staff and clients. CORE VALUES: Every employee at Home of Hope represents the organizations values internally and to the public. As such, all employees actions and decisions are expected to be consistent with the organizations core values at all times. Home of Hopes Core Values are: Client Centered Care: We are committed to making all decisions and performing all actions with the well-being of our clients as our primary focus, and to always putting our clients interests ahead of our own. Accountability: We take personal responsibility, as an organization and as individuals, for our actions, hold each other accountable, and expect to be held accountable at any point throughout the year for our decisions and actions. Respect: While keeping the focus on the needs of our clients, we also commit to demonstrating mutual respect in communication and actions so that a positive environment for everyone is maintained. Excellence: We are committed to using established best practices, to evaluating effectiveness of our efforts, and to demonstrating a willingness to change current practices at any point based on evidence that change is needed. Requirements: MINIMUM QUALIFICATIONS AND SKILLS: Must have a High School Diploma or GED. Must possess good communication skills. This includes basic reading, writing, and math skills. Must be 18 years of age or older. Experience in Residential Support Services preferred. Must have an active home telephone or cell phone. Must possess and maintain a valid Drivers License. Must have proof and maintain automobile insurance. Must possess a current Certified Medication Administration Aide certificate. Must successfully complete all required training and stay current in required certifications. Must be able to operate any passenger vehicle including buslike vans. PHYSICAL/MENTAL: Ability to lift 50-70 pounds with or without accommodation. Vision sufficient to read or assist individuals in normal or semi-darkened environments. RSL Residential Support Leader Revised 11/20 Page 3 Ability to understand oral and written instructions. Reliable motor skills-use of hands and feet. Ability to sit, stoop, or stand for prolonged periods of time. Training Requirements Medic First Aid Class Lifting Class Defensive Driving Class Non-violent Crisis Intervention Class Specialized individual client training Developmentally Disabled Direct Care Aid (DDDCA) online and in home training (75) and Certification. Minimum of 1 year experience as a direct support professional. Cross training more than one home providing support to individuals while following their IHP. Cross-training with other Programs (Vocational and Developmental Disabilities Services) meeting all requirement of that job description. PI5ffe23110ba9-31181-39075353

At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you. Jack Henry's 4|sight - Check Imaging Solutions team has an opening for a Technical Support Representative III. If you have a strong proof of deposit background, back-office operations, or technology background in a Financial Institution, this position may be a great match for you! This position is a phone support role where you will be supporting banks or item processing centers using the 4|sight Image Solution to capture confidential checking information, Print Statements, key, and balance work. The 4|sight Technical Services Team consists of Technical Support Engineers, Technical Support Representatives, and 2 Supervisors that handle all escalated support cases. This environment is a Tier III support role troubleshooting Windows OS (SQL, Windows Server, Windows 7 and higher). Jack Henry provides a strong opportunity for career progression not only within 4|sight - Check Imaging Solutions but across the organization with the following examples as areas you can progress to: Technical Support Engineer, Senior Technical Support Engineer, Manager, or Supervisor. This is a remote position, and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Lenexa, KS; Springfield, MO; Monett, MO; Birmingham, AL; Charlotte, NC; or Cedar Falls, IA. The salary range for this position is $48,350 - $60,000 and will be determined based on location and experience level. All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity. What you'll be responsible for: * Provides high-level troubleshooting. Accurately assesses the customer's product issue or problem. Asks the user well thought out or detailed questions and carefully listens to the user's response to fully comprehend the need, product issue, and best avenue for resolving the problem. * Researches customer problems/issues to increase personal knowledge and familiarity with the supported product and to provide the highest level of support possible. Keeps current on most recent changes and/or upgrades. * Identifies and resolves application and service issues and any other questions that may arise. Answers general application questions. * Provides appropriate personnel a precise understanding of user's issues when the problem needs to be escalated to a higher level. * Monitors incoming cases and emails and resolves in accordance with Service Level Standards (SLS). Uses available support tools to assist the customer and/or recreate the issue. * Participates in training programs to continuously improve product knowledge and service skills. * May assist in training new employees or serve as go-to person for team members. * May manage hardware capacity and performance and assess hardware needs. * May perform additional job duties as assigned. What you'll need to have: * Must have a minimum of 4 years' experience of technical support within an engineering or application support environment. * Experience with SQL. * Must be able to work Monday through Friday, 8:00amCST - 5:00pmCST. The timeframe is based on a traditional 8-hour workday with a 1-hour lunch but the starting and ending times may vary due to customer support needs and applicant availability. * Must be able to work an on-call shift that is every 10 - 12 weeks from 5:00pm - 8:00am CT for 1 entire week. What would be nice for you to have: * Bachelor's degree. * Experience with Microsoft operating system. * Experience in providing direct support to external customers over phone and email. * Experience with networking principles. * Basic experience of Banking Operations, item processing, branch capture, banking experience in item process. * Experience with design patterns and/or solid principles. * Experience with multitenancy software platforms. If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team. Why Jack Henry? At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally. We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time. #INDTech

Job Title: Vocational Support Specialist Employment Type: Part-time Are you passionate about making a difference in people's lives? As a Vocational Support Specialist, you'll have the opportunity to empower individuals with disabilities to achieve their personal and professional goals. We're seeking compassionate, dedicated professionals who: Excel in providing personalized support Have strong communication skills Are adept at building relationships with clients and employers alike In this role, you'll provide on-site and off-site training and support for clients during skill development, career planning, and employment retention. You'll conduct instructional activities related to soft skills, work readiness, and independent living. Additionally, you may be responsible for locating competitive job sites in the community, contacting employers, and conducting job site analyses. This position requires completing necessary reports and paperwork as assigned. Joplin, Missouri, offers a perfect blend of urban amenities and small-town charm. With its vibrant arts scene, beautiful parks, and strong sense of community, Springfield provides an ideal setting for both personal and professional growth. The Vocational Support Specialist position offers… Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement Flexible work schedule including evenings and weekends Opportunity to make a meaningful impact in clients' lives Professional development and growth opportunities Key Responsibilities: Develop individualized service plans and conduct activities to support clients' skill development, career planning, and employment retention Instruct and facilitate pre-vocational, social, and independent living skill development Provide on-site job supports to assist clients in learning job duties and interacting with co-workers Coordinate paid, work-based learning experiences for clients in individual and group settings Serve as a liaison between employers, clients, and co-workers to facilitate workplace integration Create and maintain employer relationships to develop competitive, integrated employment opportunities Advocate for clients with employers, referral sources, and other stakeholders Educate employers on the benefits of hiring persons with disabilities and facilitate job accommodations Monitor and report on client progress towards individualized service plan goals Transport clients to support their goals and objectives as identified in their service plans Education and/or Experience Qualifications: High school diploma or equivalent certificate required Associate's or bachelor's degree in a related field preferred Experience in rehabilitation, employment services, case management, or social services preferred Additional Qualifications: Strong customer service and communication skills Proficiency in computer applications including Word, Excel, and internet platforms Understanding of supporting individuals with disabilities and/or barriers to employment, education, and independent living Current driver's license with an acceptable driving record and current auto insurance required Reliable personal transportation for client transport (excluding Uber, taxi, public transit, pool cars, etc.) Must have or be willing to obtain CPR/First Aid certification Ability to pass a background check including criminal record, driving record, and abuse/neglect screening Physical ability to sit, stand, walk, kneel, crouch, bend, and lift up to 50 pounds occasionally Keywords: Vocational Support, Disability Services, Job Coach, Employment Specialist, Career Development, Rehabilitation, Community Support, Skill Training, Job Placement, Supported Employment Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Firefly is a Smoke and Tobacco Free Workplace.

Coordinates and manages program operations for assigned ICF/IID homes while ensuring compliance with regulatory requirements. Responsible for orientating, training, and scheduling house staff. Will coordinate activities of the people being supported, while maintaining all needed records. Responsible for supervising the direct support professional working in the assigned homes. ESSENTAIL JOB FUNCTIONS: Manage program operations including attending medical appointments as needed, coordinating activities, providing training and guidance to the people we support. Monitor and document all records per program policy and procedures. Documenting according to the person-supported needs. Maintain and ensure confidentiality and privacy of clients is respected. Ensure compliance with HIPAA in all program areas. Orient, train and schedule direct care professionals. Required maintaining and monitoring staff communication. Coordinate mandatory bi-monthly meetings, and contact staff regarding unscheduled meetings. Review and approve biweekly timesheets and paid time off request for assigned staff. When necessary, assist the person/people you support with integration into the community by accompanying them to various recreational and social actives based on the interest of the individual. Provide transportation when necessary. Ensure that the person/people you support are dressed and groomed appropriately. Provide the person/people you support learning experience to assist individuals in reaching their goals, utilizing least restrictive environments. Completing and overseeing the collection of data when needed. Monitor the safety and comfort of the people being supported, while ensuring living environments and program activities are in compliance with the regulatory requirements. Assist with preparing well balanced meals and follow the nutritionist's recommendations. Assist and encourage the person(s) you are supporting with the maintenance of their home. (keeping the environment clean and sanitary) Notify nursing first if any non-emergency medical issues arise. Notify the Administrator when there is a change in a person's status. (i.e. medical, household problems, police issues, etc.) Notify the QIPD when there is a change in a person's status. (i.e. medical, person supported issues, parent concerns, goals and objective concerns, police issues etc.) Document per policy and report any accidents or incidents to the Administrator. Work cooperatively with all HOH, Inc. employees, service providers, guardians, families, and above all the people you are supporting. Utilize approved behavior intervention techniques in appropriate situations. Assist in arranging family visits. Assist all team members with the annual individual habilitation plan, and any IHP addendum meeting. Act as an advocate in protection of their individual rights and responsibilities. Ensure monthly QA is completed as outlined in policy. Ensure a safe working and living environment for staff and clients. CORE VALUES: Every employee at Home of Hope represents the organization's values internally and to the public. As such, all employees' actions and decisions are expected to be consistent with the organization's core values at all times. Home of Hope's Core Values are: Client Centered Care: We are committed to making all decisions and performing all actions with the well-being of our clients as our primary focus, and to always putting our clients' interests ahead of our own. Accountability: We take personal responsibility, as an organization and as individuals, for our actions, hold each other accountable, and expect to be held accountable at any point throughout the year for our decisions and actions. Respect: While keeping the focus on the needs of our clients, we also commit to demonstrating mutual respect in communication and actions so that a positive environment for everyone is maintained. Excellence: We are committed to using established best practices, to evaluating effectiveness of our efforts, and to demonstrating a willingness to change current practices at any point based on evidence that change is needed. Requirements MINIMUM QUALIFICATIONS AND SKILLS: Must have a High School Diploma or GED. Must possess good communication skills. This includes basic reading, writing, and math skills. Must be 18 years of age or older. Experience in Residential Support Services preferred. Must have an active home telephone or cell phone. Must possess and maintain a valid Driver's License. Must have proof and maintain automobile insurance. Must possess a current Certified Medication Administration Aide certificate. Must successfully complete all required training and stay current in required certifications. Must be able to operate any passenger vehicle - including buslike vans. PHYSICAL/MENTAL: Ability to lift 50-70 pounds with or without accommodation. Vision sufficient to read or assist individuals in normal or semi-darkened environments. RSL Residential Support Leader Revised 11/20 Page 3 Ability to understand oral and written instructions. Reliable motor skills-use of hands and feet. Ability to sit, stoop, or stand for prolonged periods of time. Training Requirements Medic First Aid Class Lifting Class Defensive Driving Class Non-violent Crisis Intervention Class Specialized individual client training Developmentally Disabled Direct Care Aid (DDDCA) online and in home training (75) and Certification. Minimum of 1 year experience as a direct support professional. Cross training more than one home providing support to individuals while following their IHP. Cross-training with other Programs (Vocational and Developmental Disabilities Services) meeting all requirement of that job description.

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you. We're seeking a motivated individual who loves to travel and is excited to join our team of General Ledger Application Analysts. In this role, you'll serve as a key liaison between our bank clients and the software installation team, traveling across the country to support the implementation of new or enhanced software applications. You'll be responsible for guiding clients through every stage of the process-from pre-installation planning and coordination, to hands-on installation, training, and post-installation support. This position requires extensive overnight travel to customer locations throughout the United States and is ideal for someone who thrives in a client-facing environment and enjoys being on the move This is a remote position, and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Birmingham AL, Cedar Falls, IA; Charlotte, NC; Lenexa, KS; Louisville KY; Springfield, MO; or Monett, MO. All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity. What you'll be responsible for: * Implementation, design, and training of the General Ledger Application. * Consulting with banking client to design parameter set, assisting bank with validation of data conversion, training on General Ledger applications. * Communicate with other application analysts and programmers to analyze and audit transactions flowing through the core systems. * The successful candidate will travel with a conversion team to the customer site for software setup, training, conversion, and implementations. * Analyzes the customer's existing products/processes and consults with the customer to map the existing system to the JHA product. * Prepares the customer for the installation, takes the customer through the installation process, and provides training or support to the customer post-installation. * Oversees/performs system set-up for customers (i.e., parameter set-up, creates job files for processing, etc.). Ensures related business processes will run on software. * Provides software support/guidance by answering questions on function, features, and usage of software products. Support may be at the customer site or remote. * Communicates the customer's needs/expectations with programmers, other team members, and team leaders. * Maintains effective communication with customers throughout the entire project/case. * Identifies/maintains customer issues and ensures proper resolution. Maintains customer issue list by application and ensures all are forwarded to the appropriate personnel for resolution. * Prepares training materials and documentation for customers and internal users. * May perform other job duties as assigned. What you'll need to have: * A minimum of 18 months of working in a financial institution with general ledgers or accounting-related operations working with general ledgers. (professional or educational experience). * This position entails 50-60% travel for software implementations, typically involving up to two trips per month. Each trip may last between 5 to 9 days. * The ability to work extended hours that include nights and weekend as needed. What would be nice for you to have: * Previous bank data conversion experience. * Silverlake or 20/20 experience. * Bachelor's degree within Finance or Accounting. If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this positing, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways. Why Jack Henry? At Jack Henry, we pride ourselves through our motto of, 'Do the right thing, do whatever it takes, and have fun.' We recognize the value of our associates and believe much of our company's strength and success depends on their well-being. We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial well-being of our people is always met. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time. #INDNonTech

Job Title: Certified Peer Specialist Department: Recovery Services Employment Type: Full-time As a Certified Peer Specialist, you will play a vital role in empowering individuals on their recovery journey by emphasizing the acquisition, development, and expansion of recovery skills. Join our compassionate and collaborative team dedicated to making a difference in the lives of those we serve. Your unique experiences and insights will help clients build essential skills, access recovery tools, and connect with community support. We are looking for individuals who are motivated, empathetic, and passionate about helping others achieve and maintain their recovery goals. In this role, you will work closely with clients and their families, providing support and guidance as they navigate their recovery process. Your ability to foster a therapeutic relationship will be key in helping individuals feel connected and engaged in their treatment. This position offers… • Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost • Mileage Reimbursement - Company paid for work functions requiring travel • Employee Discounts - Hotels, Theme Parks & Attractions, College Tuition • Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce • Additional Perks & Benefits - Scroll down to bottom of this post to learn more Key Responsibilities: • Collaborate with individuals to develop personalized treatment plans that address their specific needs. • Maintain regular communication with referral sources and guardians to discuss progress, transition planning, and relevant clinical matters. • Participate in meetings to ensure continuity of care for individuals. • Assist in researching and referring individuals to outside resources when necessary. • Schedule treatment appointments and provide transportation to and from Recovery Support Services and community-based services. • Accompany clients to appointments when permitted, representing the agency professionally. • Support clients in accessing medical services and document all services in accordance with state and CARF standards. • Offer crisis intervention and facilitate group education sessions as scheduled. • Pursue professional development through training to meet required hours every two years. • Utilize peer support to foster recovery and resilience in individuals with mental health and substance use disorders. • Help individuals build connections with others, their overall community, and Recovery Supports within their community. • Assist individuals in accessing information and support for mental health and substance use disorders. • Support individuals in making independent choices and taking an active role in their treatment. • Help individuals identify their strengths and resources for recovery. • Assist individuals in setting and achieving recovery goals through mentoring, advocacy, and coaching. • Provide emotional, informational, and instructional support to help clients feel connected and develop recovery skills. • Encourage clients to live a healthy, productive, and sober lifestyle during and after their time in the facility. • Aid participants in creating personal treatment plans to actively engage in their own recovery. • Adhere to ethical and confidentiality standards of the facility. • Show interest in the long-term and short-term goals of the company. Education, Experience, and/or Credential Qualifications: • Must be willing to self-identify as a present or former client of mental health and/or substance use services OR self-identifies as a person in recovery from mental health and/or substance use disorder. If asked, present evidence of a sponsor and participation in a 12-step program. • Requires one year of direct and personal experience with the mental health system as a primary consumer of services. • Able to complete a state-approved Certified Peer Support training program and other required trainings within six months of employment. • Exceptions to the qualifications listed may be made by the appropriate Leadership. Additional Qualifications: • Must be 21 years of age or older. • Minimum one (1) year of recovery. • Current driver's license, acceptable driving record, and current auto insurance. • Successful completion of background check including criminal record, driving record, abuse/neglect, and fingerprint check. • Completion of New Hire Orientation at the beginning of employment. • All training requirements including Relias at the beginning of employment and annually thereafter. • Within the first year of employment, receive training on: - Signs and symptoms of disability-related illnesses - Working with families and caretakers of clients receiving services - Rights, roles, and responsibilities of clients and families - Client self-help skills - Individual treatment plans - Basic principles of assessment - Special needs and characteristics - Philosophy of community support approach - Suicide awareness/precaution - Quality Physical Requirements: • Light work: Exerting up to 20 pounds of force occasionally (exists up to 1/3 of the time) and/or up to 10 pounds of force frequently (exists 1/3 to 2/3 of the time) and/or a negligible amount of force constantly (exists 2/3 or more of the time) to move objects. • Requires walking or standing to a significant degree, or requires sitting most of the time but entails pushing and/or pulling of arm or leg controls, or requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. Keywords: Certified Peer Specialist, Recovery Support, Mental Health, Substance Use, Peer Support, Community Resources, Treatment Plans, Crisis Intervention, Recovery Skills, Advocacy Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Preferred Family Health Care is a Smoke and Tobacco Free Workplace.