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Remote support specialist jobs in Lafayette, LA - 29 jobs

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  • Become a Surrogate and Help Create a Family While Supporting Your Own

    Inclusive Surrogacy

    Remote support specialist job in Lafayette, LA

    Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future. Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process. If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward. Choose your own Intended Parent match Immediate matches available Choose the compensation package that is right for you About Inclusive Surrogacy Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable. As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families. Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value. Surrogate Qualifications Women ages 21 to 43 Must have given birth to at least one child in your care Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant Living in a stable and supportive environment U.S. citizen or permanent resident Healthy, non-smoking lifestyle; drug- and vape-free No felony convictions Willing to sign HIPAA and legal agreements (attorney consultation provided) Not receiving government financial assistance such as food stamps, housing aid, or cash assistance No prior surrogacy experience required Pre-Pregnancy Benefits All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel 300 dollar monthly allowance after contracts are signed 500 dollar start-of-medication fee 1,000 dollars per transfer attempt paid immediately Independent legal counsel provided at no cost Personal escrow advocate to ensure timely payments 4,000 dollars or more in expected pre-pregnancy benefits Benefits During Pregnancy 24/7 coordinator support 300 dollars per month wellness allowance for singleton pregnancies
    $42k-71k yearly est. 8d ago
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  • IT Support Specialist

    Imagine 4.5company rating

    Remote support specialist job in Lafayette, LA

    This is an in person job. No remote work. Purpose of Position- The IT Support Specialist is responsible for providing comprehensive technical support and maintenance for all IT systems and equipment, with a specialized focus on Apple products. This role ensures the efficient operation of technology infrastructure, including hardware, software, and network components, while also overseeing the maintenance, configuration, and programming of Apple devices and related systems at the direction of the IT Manager. The IT Support Specialist proactively identifies and resolves technical issues, implements solutions, and contributes to the overall effectiveness and security of the organization's technology environment. Essential Duties/Responsibilities Oversees, installs and maintains all computer systems. Works with users to create and manage network interconnections. Trains or arranges training for individual employees on systems and basic corporate systems such as email and office applications. Assists users with transitions to new computerized systems as well as new telecommunication systems. Evaluates, answers inquiries, diagnoses and resolves operational problems. Provides support for employee-owned devices. Provides support for all interdepartmental and centralized applications. Maintains records on computer equipment and peripherals. Updates knowledge of system hardware and software and recommends upgrades when necessary. Responsible for all first level Apple systems specifically related to troubleshooting, configuring, and maintenance. Works closely with users to analyze computer needs. Reviews and evaluates hardware and software alternatives for computers and recommends solutions or options. Performs analyses and other administrative work for departmental functions, including writing memoranda, instructions, or other materials as needed. Takes proper safety precautions, anticipates unsafe circumstances, and acts accordingly to prevent accidents. Responsible for the safety of self, others, materials and equipment. This position requires regular use of a personal mobile device such as a smartphone or tablet. Other Duties/Responsibilities Strictly complies with IT budget protocols and spending limits, including guidelines for replacement or repair of equipment as well as purchasing of software or licenses at the direction of the IT Manager. Work with the IT Manager and Systems Administrator to ensure complete IT related coverage and compliance with current regulations and security standards. Job Qualifications Knowledge, Skill, and Ability: Ability to work independently and prioritize tasks/goals for self and others. Ability to work in a team environment with shared responsibilities. Effective written and verbal communication skills with individuals and groups at all professional levels. Effective and creative negotiator and problem solver. Possession of a valid driver's license and ability to meet Imagine! driving requirements. Experience with a variety of microcomputer products including Microsoft Office Professional products 2013, 2016, M365; M365 admin centers (Exchange, Teams, Intune, Security) Microsoft Exchange 2016, Windows operating systems 10 and 11. Microsoft server versions 2008, 2012 and 2016, 2022, and later. Microsoft SQL server versions 2003, 2012, 2016 and later. Strong knowledge of mac OS, Jamf Pro/School, Apple business/school manager, and related tools. Proficiency with scripting languages (Shell, Bash, or PowerShell) for automation. Familiarity with Active Directory and IT service management tools/ticketing systems. Strong understanding of networking, security practices, and data protection. Training/Education: Bachelors degree in related field preferred. Certificates in IT related training accepted Ability and willingness to successfully complete Imagine training requirements. Experience: Combination of education and experience also considered. 2 years of troubleshooting or help desk experience preferred. Working Environment/Physical Activities Working conditions varies by location. Keyboard and mouse use: Up to 7 hours daily. Clear speaking and hearing for communication. Lifting: Up to 30 lbs independently, 60 lbs with assistance. Force exertion: Up to 15 lbs occasionally. Frequent sitting, repetitive motions, kneeling, twisting, and bending. Travel: Ability to drive to offsite locations for hardware delivery and user support. Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Employment at Imagine! is at-will, meaning that either the employee or Imagine! may terminate the employment relationship at any time, with or without cause or notice. Imagine! is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, protected veteran status, or any other legally protected status. We are committed to fostering an inclusive and diverse
    $27k-32k yearly est. 27d ago
  • Service Desk Engineer

    Bluetide Communications

    Remote support specialist job in Broussard, LA

    Job Title: Service Desk Engineer I - MSP (Managed Service Provider) Job Overview: As a Help Desk Engineer I at our Managed Service Provider (MSP), you will play a critical role in providing technical support and assistance to our clients in the areas of communications, remote monitoring, and management (RMM), phone systems, cameras, network infrastructure, and security. You will be the first point of contact for clients seeking technical assistance and will be responsible for diagnosing and resolving issues while maintaining a high level of customer satisfaction. Key Responsibilities: Client Support: Provide timely and efficient technical support to clients via various communication channels, including phone, email, and remote desktop support. Issue Resolution: Diagnose and troubleshoot technical issues related to communication systems, RMM tools, phone systems, security infrastructure, cameras, and network components. Resolve problems by following established procedures and utilizing available resources. Documentation: Maintain detailed and accurate records of client interactions, issues, and resolutions. Document client configurations and update knowledge base articles as needed. Remote Monitoring and Management (RMM): Utilize RMM tools to proactively monitor and manage client IT environments, ensuring optimal performance and identifying potential issues before they become critical. Communication Systems: Assist with the setup, configuration, and troubleshooting of communication systems, including email, messaging, and collaboration tools. Phone Systems: Configure and support IP-based phone systems, troubleshoot VoIP-related issues, and assist with call routing and voicemail setups. Cameras: Support surveillance camera systems, including installation, configuration, and troubleshooting of IP cameras. Network Infrastructure: Assist in managing and troubleshooting network infrastructure components, such as switches, routers, firewalls, and wireless access points. Security: Support and maintain security measures, including antivirus, firewall configurations, and intrusion detection systems. Assist with security incident response and vulnerability assessments. Client Education: Provide basic technical training to clients, helping them understand and utilize their technology more effectively. Team Collaboration: Collaborate with other IT professionals and escalate issues to higher-level engineers when necessary. Client Satisfaction: Ensure high levels of client satisfaction by delivering excellent customer service and resolving issues in a timely and professional manner. Qualifications: Bachelor's degree in Information Technology, Computer Science, or related field (preferred). Relevant certifications such as CompTIA A+, Network+, or Security+ are a plus. Strong understanding of IT concepts, networking, and computer systems. Proficiency with RMM tools and remote support software. Experience with communication systems, phone systems, cameras, and security technologies. Excellent problem-solving and troubleshooting skills. Strong customer service and communication skills. Ability to work well in a team and handle multiple tasks simultaneously. Willingness to stay updated on the latest industry trends and technologies
    $32k-45k yearly est. 23d ago
  • Wireline Field Specialist - Broussard, LA

    Baker Hughes 4.9company rating

    Remote support specialist job in Broussard, LA

    Field Specialist - Wireline Services Can you deliver a flawless execution of products and services? Would you like to work in with Customers? Join our Wireline Team We are the leader in well construction and production, our innovative physical and digital solutions improve efficiency, production and maximize reservoir value. Our team is the repair hub for all, global Wireline technologies. We provide a high level of service to ensure the maintenance, repair and refurbishment of our innovative equipment. Partner with the best As a Field Engineer - Offshore you will be responsible for: Planning, leading, and executing complex slickline well intervention activities across a variety of well conditions. Performing advanced downhole operations including tool conveyance, fishing, gauge runs, and mechanical manipulation. Troubleshooting operational challenges and make real-time decisions to ensure job success. Evaluating well data and conditions to determine the most effective slickline approach. Leading all operations in strict compliance with Baker Hughes HS&E policies, procedures, and regulatory requirements. Conducting pre-job safety meetings, risk assessments, and job hazard analyses. Promoting a Zero Incident Mindset and stop work when unsafe conditions exist. Ensuring job execution meets Baker Hughes quality standards and customer expectations. Providing technical leadership and on-the-job training to Slickline Levels 1-3 personnel. Coaching crew members on safe work practices, operational efficiency, and technical skills. Supporting competency development, assessments, and knowledge transfer. Serving as the lead field representative for slickline operations. Communicating job plans, operational risks, and outcomes clearly to customers. Building and maintaining strong customer relationships through professional execution and problem resolution. Participating in post-job reviews and recommend operational improvements Ensuring slickline units, tools, and equipment are properly inspected, maintained, and job-ready. Verifying equipment is operated within design and safety limits. Reporting equipment issues and support failure analysis and corrective actions. Completing accurate job documentation, service reports, and operational records. Capturing lessons learned and contribute to continuous improvement initiatives. Supporting operational performance metrics and service quality tracking. Identifying opportunities to improve operational efficiency, reliability, and cost effectiveness. Sharing best practices and technical insights across the slickline organization. Fuel your passion To be successful in this role you will have: Have high school diploma or GED Have 5 - 7+ years of slickline field experience in oil & gas well intervention Have proven experience executing complex slickline operations with minimal supervision Have strong understanding of well control, pressure control equipment, and downhole tools Show commitment to HS&E standards and safe work practices Have ability to lead field crews and communicate effectively with customers Have valid driver's license and ability to work in field-based, rotational, or on-call environments Work in a way that works for you We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Rotational 14/7 - On-Call Working with us Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other. Working for you Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect: Contemporary work-life balance policies and wellbeing activities Comprehensive private medical care options Safety net of life insurance and disability programs Tailored financial programs Additional elected or voluntary benefits You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans. This position is eligible for our comprehensive and competitive benefits package, which can be found here , and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.
    $78k-135k yearly est. Auto-Apply 41d ago
  • Member Support Agent (Call Center Agent)

    Meritus Credit Union

    Remote support specialist job in Lafayette, LA

    Provide information and customer service concerning the credit union and its products and services to credit union members, using the telephone, and other communication methods, ensuring the highest quality of member service. Job Specifications Professional, well-developed interpersonal skills essential to deal courteously and effectively with a diverse group of callers and visitors. Work requires knowledge of a multi-line phone system and word processing. Previous work in a financial institution a plus. Bilingual (English/Spanish) candidates are encouraged to apply. Intermediate mathematical skills required (calculations and concepts involving decimals, percentages, fractions, etc.). Work requires frequent lifting of up to 20 pounds and occasional lifting of up to 35 pounds when carrying boxes and supplies to the stock room. This work requires frequent sitting. This activity also requires occasional bending, squatting, twisting and reaching. Duties and Responsibilities Serve membership by providing quality service and information in a pleasant, professional, and efficient manner via telephone and other communication methods. Listen, comprehend, acknowledge and validate member needs in a proactive approach. Verify and confirm member identity, reviewing accounts for proper ownership and relaying information within set policies and procedures. Research and solve routine member questions, problems, and complaints concerning all credit union offered services (accounts, lending, plastics, self-service options, etc.). Ensuring proper follow up and satisfaction. Problem resolution provided with positive alternative solutions for members' future benefit while focusing on member retention. Job knowledge is essential by retaining and keeping abreast of credit union changes, procedures, policy and internal department correspondence. Agents must take ownership of call, providing resolution and information with limited department out-reach while conducting regular member check-ins. Recognizing when a call should be moved over to a more specialized employee/department. Ability to de-escalate an irate caller but also recognized when to escalate call to appropriate manager/supervisor. Notating a member account/file when appropriate using system tools. Ensure that all credit union member and employee-related business is kept in the strictest confidence. Keep up with and maintain department set goals and efficiency standards. Proactively monitor, and strategically react to call volume while keeping policies/procedures and service standards in place to reach assigned goals and metrics. Cross-sell credit union products and services when appropriate while still adhering to goals set. Complete member/account maintenance including but not limited to processing stop payments, complete plastic requests, address changes, loan payments, wire transfers, etc. Answer multi-line phone system, disseminate information or resolve questions, and /or route calls to appropriate individual. Put calls on hold and coordinate follow through so caller is handled as promptly as possible and/or put into voice mail or take message at caller's request. Hold times require regular check-ins. Utilize credit union procedures and computer applications that may include email, internet, word processing, spreadsheet, and database and system software. Report malfunctions of the phone equipment used at the station. Provide administrative and clerical support as required. This may include generating correspondence or reports, creating spreadsheets, presentations, labels, forms, etc. Mail, fax or e-mail necessary forms to members and prospective members. Continuously check call center voice mails, forward as needed and reply to messages accordingly. Treat all credit union members and employees with a positive and cooperative attitude. Additional duties as assigned by supervisor. Monday - Friday 8:00 am - 5:00 pm 40 hours per week
    $27k-50k yearly est. Auto-Apply 52d ago
  • Experienced IT Technician

    Techneaux Technology Services

    Remote support specialist job in Lafayette, LA

    Requirements What you will need to be successful in this role: 2 years of experience as a Tier 2-3 network or systems administrator Experience with Microsoft 365 (Entra ID, Intune, Exchange, SharePoint, OneDrive, Security/Compliance) Experience with Active Directory (User management, GPO, Security Policies, etc.) Experience with server virtualization (VMWare ESXi, vCenter, vSphere, Azure) Experience with Server/Network monitoring software Experience with Windows Server and Client Operating Systems Ability to prioritize and multitask Deadline and detail-oriented Strong troubleshooting and critical thinking skills Pay Range: $33.65-$45.67/hour FLSA and Employment Status: Non-exempt; Full-Time Techneaux Technology Services, LLC is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws. By completing this application, you are seeking to join a team of hardworking professionals dedicated to consistently delivering outstanding service to our customers and contributing to the financial success of the organization, its clients, and its team members. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and/or interview process should contact a management representative.
    $33.7-45.7 hourly 9d ago
  • Division IT Support

    D.R. Horton 4.6company rating

    Remote support specialist job in Lafayette, LA

    Division IT Support - 2600133 Description D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at **************** for more information. D.R. Horton, Inc. is currently looking for a Division IT Support. The right candidate will provide computer (hardware and software), printer, copier, and phone support for the division. Essential Duties and Responsibilities include the following. Other duties may be assigned. Provide support to users on all applications, including DHI Sales, Microsoft Office, web tools, and any other software used throughout the division Work with regional and corporate staff to meet the IT needs of the division Maintain the copiers, phone systems, printers, computers, networks, websites, and all software applications used by the division. Provide system accessibility to all users, with minimal downtime, including Sales and Construction Manage computer software and hardware inventory, including maintenance and upgrades as well as replacement, when necessary Administer all user accounts and groups on all systems. This includes setting up new users, processing changes to user accounts, and terminating accounts upon employee separation Work with vendors to procure necessary equipment, services, and software Train staff on all applications Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company Ability to work overtime Ability to travel overnight Qualifications Education and/or Experience Bachelor's degree from a four-year college or university One to two years of related experience and/or training Proficiency with MS Office and email Preferred Qualifications Effective communication skills Ability to multi-task and attention to detail Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including: Medical, Dental and Vision 401(K) Employee Stock Purchase Plan Flex Spending Accounts Life & Disability Insurance Vacation, Sick, Personal Time and Company Holidays Multiple Voluntary and Company provided Benefits Build YOUR future with D.R. Horton, America's Builder. #WeBuildPeopleToo Job: Information Technology Primary Location: Louisiana-Lafayette Organization: Home Builder Schedule: Full-time Job Posting: Jan 14, 2026, 4:33:10 PM
    $55k-81k yearly est. Auto-Apply 19h ago
  • Seasonal, Operations Technical Specialist

    H&R Block, Inc. 4.4company rating

    Remote support specialist job in Lafayette, LA

    Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block! What you'll do... As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned What you'll bring to the team... Education: * High school diploma or equivalent Work Experience: * Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools * Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware * Must have reliable transportation to travel between office locations as required * Must be able to work independently * Must be able to lift 55 pounds * Demonstrated decision-making, analytical, and problem-solving skills * Demonstrated organization, prioritization, and project coordination skills * Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates * Effective time management and multi-tasking skills * Ability to follow direction Why work for us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com. Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned
    $65k-87k yearly est. Auto-Apply 28d ago
  • Installation Professional

    Aire Serv 4.2company rating

    Remote support specialist job in Lafayette, LA

    With more than 200 locations throughout the United States and Canada, Aire Serv is a trusted name in the field of heating and air conditioning installation, maintenance, and repair. We are proud of our reputation for putting clients first and getting the job done right the first time, every time. We are a team of qualified experts dedicated to living our code of values of Respect, Integrity, and Customer Focus while having fun in the process! As an Installation Professional, you are a key member of our team responsible for the quality and efficient installation of refrigeration, heating and air conditioning systems. You will also develop new customers by identifying opportunities to sell additional work. Exemplifying our code of values, you show respect and courtesy to all customers and employees. Ideally you have prior experience in the HVAC industry and have proven communication skills with supervisors, employees, and customers. You are self-motivated, thrive in fast moving environments, and able to manage time to effectively meet deadlines. Specific Responsibilities: Installation, maintenance, repair of refrigeration, heating and air conditioning systems Insure the efficient use of materials and maintain adequate stock of necessary equipment Collect payment and/or payment information from customers for work performed Keep company vehicle and equipment properly serviced, clean, and in good working order and condition Complete invoices, daily route sheets, and weekly reports as required Perform other duties as needed which may include cross-training in related positions Job Requirements: Experienced Residential HVAC & Refrigeration knowledge CFC Certification Valid State Driver's License & clean driving record Able to lift up to 50-100lbs Excellent communication skills Professional appearance and personality Benefits: Benefits package varies by location We are actively interviewing for this position - Apply today and our hiring manager will follow up! We believe in doing the job right. And part of the job is creating a company worth working for. So when you put on that Aire Serv uniform, you become part of a place that will take care of you the way our franchise owners take care of their own family and friends. Grounded in honesty, integrity, and no surprises. Excellent customer service can't happen without happy, motivated, and committed employees. Which is where you come in. People like you make what the Aire Serv franchise owners do possible and creating a team that shares and exemplifies our values is as important as providing quality service for heating and cooling systems. *All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Aire Serv franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
    $38k-55k yearly est. Auto-Apply 60d+ ago
  • Operations Support Leadership Specialist (RN)

    LHC Group 4.2company rating

    Remote support specialist job in Lafayette, LA

    The Operations Leadership Support Specialist provides support as an ED,CD/DCO,PCM either onsite or remote based on assignment. This role will also be available to educate and support employees of new acquisition sites on all aspects of LHC processes, policies, and applicable clinical software in a professional, clear, and concise way. The integration activity may require both onsite and remote support based on the need. Must be available for weekly travel. • Current RN licensure in state of practice with at least 1 year experience as a manager of care in home health. • Oasis Certification preferred HH only • Current CPR certification required • Clinical Competencies • Current Driver's License, vehicle insurance, and access to a dependable vehicle or public transportation • CA: One year prior professional nursing experience. • LA: At a minimum, one year of clinical experience. RN licensure must have no restrictions. Responsible for performing duties defined by the Home Health ED,CD/DCO,PCM job description. Provides on site or remote support based on agency needs and in coordination with local and regional leadership. Remote Assignments are occasional and delegated by Supervisor. Responsible for the education and communication of LHC operational processes and policies while supporting a role or during integration activity. Responsible for the education and communication of applicable EMR. Responsible for the education and communication of operational metrics/analytics/KPIs. Ability to independently plan for an integration to include schedules, education, equipment, materials and all other items applicable within the process. Works in collaboration with the operation teams to identify training needs, develop training plans specifically designed to meet identified needs, and ensures understanding and application of relevant training. Provides on-site or remote leadership support based on agency needs and in coordination with local and regional leadership. All other duties assigned.
    $28k-39k yearly est. Auto-Apply 60d+ ago
  • Structured Cable/IT Technician

    Progressive Tractor & Implement Co

    Remote support specialist job in Ville Platte, LA

    JOB FUNCTIONS ESSENTIAL Proper installation techniques of low voltage telecommunication cabling (CAT6 and higher). Testing and certifying new and existing networks. Identifying and removing redundant cabling. Installing of cable support structures such as j-hooks, cable racks. Installing new infrastructure in existing facilities. Install IP CCTV cameras, card access hardware, and AV equipment. Troubleshooting existing networks. Provide some assistance as directed with site surveys and bidding. Installing and maintaining equipment racks. Documenting new and existing networks. Strong communication and interpersonal skills. Installing, maintaining, troubleshooting, and repair fiber-optic cabling (not required but highly valued). IT Helpdesk experience (not required but highly valued). MARGINAL Practices safely and competently within job description. Any other functions specified by supervisor. Must be willing and able to work weekends and after hours. Must be able to travel overnight extensively. Working in tight and cramped spaces. Qualifications High School Diploma. Previous experience in relatable field preferred. Maturity and ability to deal effectively with demands of the job. Good physical and emotional health. Must show proof of valid driver's license and approved Motor Vehicles Record. Must be able to perform all aspects of the position unassisted. Must provide own tools. Extensive overnight travel.
    $36k-63k yearly est. 4d ago
  • IT Technician (Franklin)

    Saronic

    Remote support specialist job in Franklin, LA

    Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms. Saronic is seeking a talented and organized IT Technician. This role is responsible for advanced technical support across various IT systems and networks. The ideal candidate will have a strong technical foundation, exceptional troubleshooting abilities, and the ability to work independently and as part of a team. You will be responsible for resolving technical issues, performing system maintenance, and ensuring the overall health of Saronic's IT infrastructure. Key Responsibilities Provide support for hardware, software, and network issues, including desktops, laptops, servers, printers, and mobile devices Troubleshoot and resolve escalated technical issues, ensuring timely and effective solutions. Assist with network configurations, including routers, switches, firewalls, and VPNs. Perform routine system maintenance, including software updates, security patches, and backups. Administer and troubleshoot Active Directory, Office 365, and cloud-based services. Provide guidance and mentoring to Tier 1 technicians to enhance their technical skills and customer service. Document and track support tickets using a helpdesk management system, ensuring resolutions are well-documented. Maintain up-to-date knowledge of emerging IT trends and technologies to provide innovative solutions. Collaborate with senior IT staff on complex technical projects, migrations, and system upgrades. Ensure adherence to security best practices, including data protection and access control. Work closely with cross-functional teams, including IT, sales, engineering, and product development, to ensure alignment on objectives and messaging. Qualifications Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). 3+ years of experience in a technical support or similar IT role. Proficiency in troubleshooting hardware, software, and networking issues. Experience with Windows and mac OS operating systems, Active Directory, Office 365, and cloud services. Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, etc.). Familiarity with ticketing systems and helpdesk management tools. Excellent communication and customer service skills, with the ability to explain technical issues to non-technical users. Problem-solving mindset with attention to detail and a strong ability to prioritize tasks. IT certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus. Preferred Qualifications: Familiarity with Department of Defense (DoD) or military industry projects. Knowledge of autonomous systems or maritime technology. Physical Demands Prolonged periods of sitting at a desk and working on a computer. Occasional standing and walking within the office. Manual dexterity to operate a computer keyboard, mouse, and other office equipment. Visual acuity to read screens, documents, and reports. Occasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies. Lifting and carrying items up to 20 pounds occasionally (e.g., office supplies, packages). This role requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3) . Benefits:Medical Insurance: Comprehensive health insurance plans covering a range of services Saronic pays 100% of the premium for employees and 80% for dependents Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care Saronic pays 100% of the premium under the basic plan for employees and 80% for dependents Time Off: Generous PTO and HolidaysParental Leave: Paid maternity and paternity leave to support new parents Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses Retirement Plan: 401(k) plan Stock Options: Equity options to give employees a stake in the company's success Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage Pet Insurance: Discounted pet insurance options including 24/7 Telehealth helpline Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office This role requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3) . Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
    $36k-64k yearly est. Auto-Apply 15d ago
  • Retail Fulfillment and Receiving Support Associate, Tippecanoe Mall - Part Time

    Macy's 4.5company rating

    Remote support specialist job in Lafayette, LA

    Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview As a Fulfillment and Receiving Colleague, also known as a Back of House colleague, you will play an essential role in supporting store operations, maintaining inventory accuracy, and ensuring a smooth customer experience. From receiving and organizing merchandise to picking, packing, processing trailers, retrieving orders from our back-of-house storage and delivering them curbside to the customer; monitor alerts to ensure Ready on Time completion of Buy Online Pickup In-Store (BOPS) orders, and you'll help keep the stockroom and sales floor running efficiently. You'll also play a key part in customer interactions - greeting shoppers warmly, resolving issues, and delivering orders curbside with care. Your attention to detail, teamwork, and commitment to operational excellence will directly impact both customer satisfaction and overall store performance. This role goes far beyond just being a behind-the-scenes support colleague. Here, the customer is at the heart of everything we do - every day, all day. If you're passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you! How our Fulfillment and Receiving Colleagues spend their day… Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride and greet teammates with a warm hello. Before getting started, they review their goals, learn about new products and promotions, and prepare the store for success. Whether receiving merchandise, tagging items, or organizing the stockroom, they bring energy and focus to every task to set the day up for smooth operations and strong results. On the floor, they focus on the customer - from greeting customers warmly to actively listening and resolving issues, colleagues build trust through personal, helpful interactions - on the floor, during curbside pickups, or through timely and accurate order fulfillment. Throughout the day, they maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting any needed merchandise moves. We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities. And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results. Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here . Who You Are Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality Must be able to: Understand and communicate effectively with customers, co-workers, and supervisors Read and understand employment policies and safety rules/procedures in English Be comfortable communicating and collaborating with customers and colleagues Meeting daily sales goal challenges Enjoy meeting people, learning about them, and sharing information Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics Essential Physical Requirements You Will Perform This position requires talking, lifting, constant moving, standing, and reaching with arms and hands. Standing for at least two consecutive hours, lifting at least 50lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level Requires close vision, color vision, depth perception, and focus adjustment Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Access the full menu of benefits offerings here . About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - Apply Today! This is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. STORES00
    $28k-34k yearly est. Auto-Apply 5d ago
  • Interim Support Lead

    Five Below 4.5company rating

    Remote support specialist job in Lafayette, LA

    At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace! What does the Support Lead do? Under the leadership of the Store Manager/Leader and Customer Service Manager, assists with direction of the Front End Lead(s) (if applicable) and sales associates of the store while the Manager on Duty. The Support Lead is responsible for all key functions of the store as directed. The Support Lead is also responsible to “Wow the Customer”, assist with front end operations, cash management, cleanliness, safety, and driving sales. How do they do it? As a Five Below leader, your first priority is to contribute to the success of your store. This means that you not only deliver in your role as the Support Lead, but you also model leadership behaviors and deliver as a manager on duty. As the Manager on Duty, you deliver results during your assigned time, drive key performance indicators and brand loyalty by leading through your team. The Support Lead is part of the management team that sets the tone by embracing and living the Five Below Value! These values translate into creating the coolest brand on the plant, where talented people want to grow their careers…and here is how! Wow the Customer : Put the customer first and make a difference in people's lives Unleash Passion : Check your ego at the door and do what you say you will do Hold the Penny Hostage : Treat Five Below like your own business and hire talent that will do the same Achieve the Impossible : Set the bar high for self and team and make sure to take risks Work Hard, Have Fun, Build a Career : Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts Key Attributes: Customer Service Organization Productivity Ability to multi-task Follows Direction Professionalism Trainer/Developer/Motivator Communication Sales Driver/Goal Oriented RESPONSIBILITIES: Ensures all associates and managers are Wowing the Customer through personal contact with customers Responsible for achieving CSAT score goals provided by the District Manager Responsible for leading Front End Operations Training the staff on the High Fives of Customer Service Ensures that each guest has a fast, friendly, checkout Responsible for maintaining the store cleanliness, recovery, and ready for customers at all times Responsible for opening and closing store procedures Assists with Front End Operations Responsible for performing SM duties in their absence Assists in supervising all Associates Assists in training all Associates Assists in coaching all Associates Assists in developing all Associates Reviews all corporate communications and reacts accordingly Partners with supervisors or corporate office regarding store issues Drives store sales and controls expenses Drives store sales which may include performing in all Five Below services (ear piercing, balloons, buy online, pick up in store etc.) Assists payroll process and ensures payroll is within budget Assists in merchandising procedures Adheres to and holds associates accountable to all Five Below's Standard Operating Procedures(SOP) Responsible for cash handling procedures including but not limited to preparing and dropping bank deposits Authorizes register functions including post voids, returns and discounts Complies with Human Resources policies and procedures Assists in receiving and stocking procedures Unloads merchandise from trucks Checks in shipments Stages merchandise for the sales floor Packs out merchandise Assists front end and queue merchandising Assists in driving Key Metrics: Sales, ADS, CSAT Scores, and Expense Control Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room This job description is not all-inclusive. Additional responsibilities will be determined by the Store Manager, as dictated by store needs. Frequently operate cash register Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet Frequently ascend/descend ladders in order to retrieve and put away stock Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures Must be able to remain in a stationary, upright position for 80% of the time QUALIFICATIONS: High School Graduate or equivalent. College experience preferred Minimum 1 year of management experience Excellent verbal and written communication skills Ability to multi-task Creative thinking Ability to maintain composure under pressure Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered-check it out today! benefits.fivebelow.com/public/welcome Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Hourly Position Starting At: $11.50 BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as Five Below recruiters. Please confirm that the person you are working with has ***************** email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers
    $11.5 hourly Auto-Apply 60d+ ago
  • RETAIL LOAN SUPPORT SPECIALIST

    Jd Bank 4.7company rating

    Remote support specialist job in Jennings, LA

    General
    $33k-56k yearly est. Auto-Apply 14d ago
  • Member Support Agent (Call Center Agent)

    Meritus Credit Union

    Remote support specialist job in Lafayette, LA

    Provide information and customer service concerning the credit union and its products and services to credit union members, using the telephone, and other communication methods, ensuring the highest quality of member service. Job Specifications Professional, well-developed interpersonal skills essential to deal courteously and effectively with a diverse group of callers and visitors. Work requires knowledge of a multi-line phone system and word processing. Previous work in a financial institution a plus. Bilingual (English/Spanish) candidates are encouraged to apply. Intermediate mathematical skills required (calculations and concepts involving decimals, percentages, fractions, etc.). Work requires frequent lifting of up to 20 pounds and occasional lifting of up to 35 pounds when carrying boxes and supplies to the stock room. This work requires frequent sitting. This activity also requires occasional bending, squatting, twisting and reaching. Duties and Responsibilities Serve membership by providing quality service and information in a pleasant, professional, and efficient manner via telephone and other communication methods. Listen, comprehend, acknowledge and validate member needs in a proactive approach. Verify and confirm member identity, reviewing accounts for proper ownership and relaying information within set policies and procedures. Research and solve routine member questions, problems, and complaints concerning all credit union offered services (accounts, lending, plastics, self-service options, etc.). Ensuring proper follow up and satisfaction. Problem resolution provided with positive alternative solutions for members' future benefit while focusing on member retention. Job knowledge is essential by retaining and keeping abreast of credit union changes, procedures, policy and internal department correspondence. Agents must take ownership of call, providing resolution and information with limited department out-reach while conducting regular member check-ins. Recognizing when a call should be moved over to a more specialized employee/department. Ability to de-escalate an irate caller but also recognized when to escalate call to appropriate manager/supervisor. Notating a member account/file when appropriate using system tools. Ensure that all credit union member and employee-related business is kept in the strictest confidence. Keep up with and maintain department set goals and efficiency standards. Proactively monitor, and strategically react to call volume while keeping policies/procedures and service standards in place to reach assigned goals and metrics. Cross-sell credit union products and services when appropriate while still adhering to goals set. Complete member/account maintenance including but not limited to processing stop payments, complete plastic requests, address changes, loan payments, wire transfers, etc. Answer multi-line phone system, disseminate information or resolve questions, and /or route calls to appropriate individual. Put calls on hold and coordinate follow through so caller is handled as promptly as possible and/or put into voice mail or take message at caller's request. Hold times require regular check-ins. Utilize credit union procedures and computer applications that may include email, internet, word processing, spreadsheet, and database and system software. Report malfunctions of the phone equipment used at the station. Provide administrative and clerical support as required. This may include generating correspondence or reports, creating spreadsheets, presentations, labels, forms, etc. Mail, fax or e-mail necessary forms to members and prospective members. Continuously check call center voice mails, forward as needed and reply to messages accordingly. Treat all credit union members and employees with a positive and cooperative attitude. Additional duties as assigned by supervisor.
    $27k-50k yearly est. Auto-Apply 54d ago
  • Experienced IT Technician

    Techneaux Technology Services

    Remote support specialist job in Lafayette, LA

    Job DescriptionDescription: Techneaux Technology Services, LLC is a growing and innovative managed IT, software, and technology service company based in Lafayette, LA with additional offices in Colorado and Texas. Techneaux is a unique company with a unique long-term vision. As a privately held company with an intention to remain privately held, we aim to provide rewards and opportunities to our team members above and beyond the standard corporate salary and benefits package. While company profits are critical, we remain empowered and committed to prioritize decisions which reward team members over profits. Techneaux prides itself on being a customer and team member focused organization and we are always on the lookout for talented individuals who share these values. Techneaux is currently looking for a Experienced IT Technician to join our Business Information Technology Services (BITS) team. What makes Techneaux a great place to work? We are a tight-knit team that is passionate about the overall product delivered to our customers. We strive to be experts in our field. We have a collaborative culture motivated by mutual respect that fosters regular feedback and group discussion. We are an exciting, growing company and we want you to grow with us. At Techneaux, your career is what you make of it. We currently offer an annual profit-sharing plan to each team member in the organization. We also offer a flexible time off program, paid parental leave, paid family medical leave, health, dental, and vision insurance, 401k with employer match, flexible spending accounts, and health savings accounts. Job Responsibilities: The duties and responsibilities outlined below include essential functions of the role. Depending on business needs, this role may perform a combination of some or all of the following duties. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. As an Experienced IT Technician you will provide computer and systems support for our growing customer base including troubleshooting and maintaining server and network infrastructure both remotely and onsite. Duties & Responsibilities: Manage all aspects of the networking platform: Router, L2/L3 switches, Firewall, VPNs Cisco style command line configuration DNS and DHCP servers Wireless technologies Spanning Tree, LLDP, LACP VOIP phone systems Troubleshoot network & system issues (Packet capture, event viewer, etc.) Monitor active network and server infrastructure Perform routine preventative maintenance on equipment Administer network security measures to prevent system interruptions or breaches (MFA, RADIUS, email security, SSO, etc.) Execute sensitive data backup and restoration procedures Document all technical procedures and user guides Requirements: What you will need to be successful in this role: 2 years of experience as a Tier 2-3 network or systems administrator Experience with Microsoft 365 (Entra ID, Intune, Exchange, SharePoint, OneDrive, Security/Compliance) Experience with Active Directory (User management, GPO, Security Policies, etc.) Experience with server virtualization (VMWare ESXi, vCenter, vSphere, Azure) Experience with Server/Network monitoring software Experience with Windows Server and Client Operating Systems Ability to prioritize and multitask Deadline and detail-oriented Strong troubleshooting and critical thinking skills Pay Range: $33.65-$45.67/hour FLSA and Employment Status: Non-exempt; Full-Time Techneaux Technology Services, LLC is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws. By completing this application, you are seeking to join a team of hardworking professionals dedicated to consistently delivering outstanding service to our customers and contributing to the financial success of the organization, its clients, and its team members. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and/or interview process should contact a management representative.
    $33.7-45.7 hourly 7d ago
  • Division IT Support

    D.R. Horton, Inc. 4.6company rating

    Remote support specialist job in Lafayette, LA

    D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at **************** for more information. D.R. Horton, Inc. is currently looking for a Division IT Support. The right candidate will provide computer (hardware and software), printer, copier, and phone support for the division. Essential Duties and Responsibilities include the following. Other duties may be assigned. * Provide support to users on all applications, including DHI Sales, Microsoft Office, web tools, and any other software used throughout the division * Work with regional and corporate staff to meet the IT needs of the division * Maintain the copiers, phone systems, printers, computers, networks, websites, and all software applications used by the division. Provide system accessibility to all users, with minimal downtime, including Sales and Construction * Manage computer software and hardware inventory, including maintenance and upgrades as well as replacement, when necessary * Administer all user accounts and groups on all systems. This includes setting up new users, processing changes to user accounts, and terminating accounts upon employee separation * Work with vendors to procure necessary equipment, services, and software * Train staff on all applications * Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company * Ability to work overtime * Ability to travel overnight Education and/or Experience * Bachelor's degree from a four-year college or university * One to two years of related experience and/or training * Proficiency with MS Office and email Preferred Qualifications * Effective communication skills * Ability to multi-task and attention to detail Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including: * Medical, Dental and Vision * 401(K) * Employee Stock Purchase Plan * Flex Spending Accounts * Life & Disability Insurance * Vacation, Sick, Personal Time and Company Holidays * Multiple Voluntary and Company provided Benefits Build YOUR future with D.R. Horton, America's Builder. #WeBuildPeopleToo
    $55k-81k yearly est. 13d ago
  • IT Technician (Franklin)

    Saronic

    Remote support specialist job in Franklin, LA

    Job DescriptionSaronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms. Saronic is seeking a talented and organized IT Technician. This role is responsible for advanced technical support across various IT systems and networks. The ideal candidate will have a strong technical foundation, exceptional troubleshooting abilities, and the ability to work independently and as part of a team. You will be responsible for resolving technical issues, performing system maintenance, and ensuring the overall health of Saronic's IT infrastructure. Key Responsibilities Provide support for hardware, software, and network issues, including desktops, laptops, servers, printers, and mobile devices Troubleshoot and resolve escalated technical issues, ensuring timely and effective solutions. Assist with network configurations, including routers, switches, firewalls, and VPNs. Perform routine system maintenance, including software updates, security patches, and backups. Administer and troubleshoot Active Directory, Office 365, and cloud-based services. Provide guidance and mentoring to Tier 1 technicians to enhance their technical skills and customer service. Document and track support tickets using a helpdesk management system, ensuring resolutions are well-documented. Maintain up-to-date knowledge of emerging IT trends and technologies to provide innovative solutions. Collaborate with senior IT staff on complex technical projects, migrations, and system upgrades. Ensure adherence to security best practices, including data protection and access control. Work closely with cross-functional teams, including IT, sales, engineering, and product development, to ensure alignment on objectives and messaging. Qualifications Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). 3+ years of experience in a technical support or similar IT role. Proficiency in troubleshooting hardware, software, and networking issues. Experience with Windows and mac OS operating systems, Active Directory, Office 365, and cloud services. Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, etc.). Familiarity with ticketing systems and helpdesk management tools. Excellent communication and customer service skills, with the ability to explain technical issues to non-technical users. Problem-solving mindset with attention to detail and a strong ability to prioritize tasks. IT certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus. Preferred Qualifications: Familiarity with Department of Defense (DoD) or military industry projects. Knowledge of autonomous systems or maritime technology. Physical Demands Prolonged periods of sitting at a desk and working on a computer. Occasional standing and walking within the office. Manual dexterity to operate a computer keyboard, mouse, and other office equipment. Visual acuity to read screens, documents, and reports. Occasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies. Lifting and carrying items up to 20 pounds occasionally (e.g., office supplies, packages). This role requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3) . Benefits:Medical Insurance: Comprehensive health insurance plans covering a range of services Saronic pays 100% of the premium for employees and 80% for dependents Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care Saronic pays 100% of the premium under the basic plan for employees and 80% for dependents Time Off: Generous PTO and HolidaysParental Leave: Paid maternity and paternity leave to support new parents Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses Retirement Plan: 401(k) plan Stock Options: Equity options to give employees a stake in the company's success Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage Pet Insurance: Discounted pet insurance options including 24/7 Telehealth helpline Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office This role requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3) . Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
    $36k-64k yearly est. 15d ago
  • Retail Loan Support Specialist

    Jd Bank 4.7company rating

    Remote support specialist job in Jennings, LA

    Provides support to lenders and loan representatives by performing a variety of duties to ensure accurate loan funding and documentation. Essential Duties and Responsibilities: Communicate with the lending officer and/or loan representative to gather the necessary documents to process consumer real estate loans and small business loans. Communicate with the lending officer and loan representative and any other necessary party to schedule loan closings. Assure compliance with all consumer real estate regulations, polices, and procedures. Verify interest rate, DTI, LTV and escrow calculations Generate, review for accuracy, and Docusign/email necessary preliminary disclosures. Complete appraisal requests. Complete title search requests. Review title searches and prepare the necessary documents to perfect our desired lien position. Assist the Lender/loan representative in communicating with the customer and insurance agents to obtain adequate insurance (coverage amount, flood zone verification, named lien holder, etc.) coverage for both hazard and flood policies, if applicable, prior to closing. Generate and review all necessary documents (LaserPro documents, affidavits, etc.) prior to loan closing. Review escrow account addendums (Insurance and taxes) on the Fiserv System with initial policies for accuracy. Resolve Retail Lending Helpdesk Tickets Answer Phones and assist branch personnel inquires. Other Duties and Responsibilities: Cross-train in all areas of Retail Loan Support Perform Second Look Review of Denied and Withdrawn Retail Applications Perform Second Look Review of Mitigated Retail Applications Adherence to and support of all compliance and BSA/AML rules and regulations related to this job function. Performs other duties that may be assigned by Management. Education and Experience: High School diploma or general education degree (GED) required with a minimum of two years' banking or financial experience. Business courses from a technical school and/or college are helpful. Preferred Skills: Knowledge of operating a personal computer. Knowledge of LaserPro/ MeridianLink Lending software (Or software of this nature) Knowledge of documents related to the lending area of the bank. Must possess excellent communication and organizational skills. . Ability to handle high pressure and high volume of work. One to two years of experience operating a computer, typing/word processing, ten key calculator, printer, fax machine, and copier. Scheduling: Work schedule will vary depending upon demand but will consist of an 8-hour shift between the hours of 7:30 a.m. - 6:30 p.m., Monday through Friday. Occasional overtime may be required. Regular attendance is required. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use of hands and fingers to feel or handle equipment and files; reach with hands and arms; and talk and hear. The employee is occasionally required to climb or balance and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
    $33k-56k yearly est. Auto-Apply 12d ago

Learn more about remote support specialist jobs

How much does a remote support specialist earn in Lafayette, LA?

The average remote support specialist in Lafayette, LA earns between $30,000 and $71,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.

Average remote support specialist salary in Lafayette, LA

$46,000
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