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Remote support specialist jobs in Longview, TX

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  • IT Systems Support Specialist III

    Communications & Power Industries 4.8company rating

    Remote support specialist job in Kilgore, TX

    As our IT Systems Support Specialist III, you'll be responsible for ensuring the stability and security of the company's computer systems by providing both first-level end-user support and domain administration onsite daily in our Kilgore, TX location. You will also provide remote support to our Dallas-area Texas sites, as well as our North Carolina site. This position will require monthly or bi-monthly travel to the North Carolina facility. This position will focus on planning, developing, installing, configuring, maintaining, supporting, and optimizing hardware, software, and communication links across the organization. YOU WILL BE ACCOUNTABLE FOR: Provide front-line technical support to end users, resolving hardware and software issues in a timely and accurate manner. Install, configure, and troubleshoot desktop and laptop systems, printers, mobile devices, and other peripherals. Maintain and monitor Active Directory, Group Policy Objects (GPOs), DNS, DHCP, and other domain services to ensure optimal performance and security. Manage user accounts, security groups, and permissions, including onboarding and offboarding processes. Administer domain policies and ensure compliance with IT security standards. Participate in domain-related tasks such as server patching, system upgrades, backups, and system performance tuning. Maintain detailed documentation of system configurations, procedures, and support tickets. Assist in IT infrastructure projects including server deployments, network improvements, and security initiatives. Provide training and guidance to end users as needed. Maintain parts inventory and log all service and repair activities. May perform system setups and configurations for new hires and hardware replacements. YOU ARE THE RIGHT PERSON FOR THIS JOB IF YOU HAVE: Must be a U.S. citizenship Must be able to our North Carolina and Dallas-area plants (approximately 20%) Strong knowledge of Microsoft Active Directory and Windows Server environments. Experience with Group Policy management, domain security practices, and user authentication protocols Excellent troubleshooting skills and attention to detail. Ability to work independently and manage multiple priorities in a fast-paced environment Minimum of two years' experience in computer hardware and software support. Must have thorough knowledge of Windows operating systems and Microsoft Office Must have in-depth technical knowledge of hardware and software. Experience supporting Windows 10 & 11, Linux environment, VMWare hosts and VMs Experienced using a ticketing system to track issues Excellent communication, organization, coordination, and troubleshooting abilities Excellent communication and coordination skills Strong problem-solving skills Able to work without close supervision Desired Qualifications: Familiarity with Microsoft 365 administration and Exchange Online is a plus Knowledge of PLM applications, like JD Edwards and Product Center Experience troubleshooting LAN and WLAN. Experience supporting and maintaining client/server applications SHAPING THE FUTURE THROUGH INNOVATION AND DISCOVERY! With a history spanning more than seven decades, Communications & Power Industries' thousands of products have impacted people's lives in numerous unseen ways every day. Our highly engineered products serve as the backbone of modern-day commercial and military communications systems, assist in diagnosing medical conditions, empower scientific discoveries and space exploration, and much more. CPI is headquartered in Plano, Texas and is a global manufacturer of electronic components and subsystems. We have manufacturing locations in the United States, Canada, Europe, and Asia. With a heritage of technological excellence, our team serves customers in the communications, defense, medical, industrial, and scientific markets. WHAT WE OFFER: Whether you are a seasoned professional or just embarking on your career, CPI is an ideal place to expand your knowledge and expertise. We cultivate a healthy, dynamic, and team-oriented environment that empowers our employees to develop, create and deliver innovative, reliable technology solutions to power, connect, protect, and support a better tomorrow. We offer our employees an attractive compensation package with competitive salaries and comprehensive benefits, including health and wellness programs, career development, generous retirement savings plan with company match and more! WHO WE ARE: We value the unique and diverse skills, qualities, and backgrounds that each employee brings to CPI, and we respect each employee as an integral member of our growing team. CPI is committed to providing equal employment opportunities for all current and prospective employees, as well as to promoting a culture of inclusion and respect for everyone. We celebrate the innovation that diversity creates in the work environment, and we recognize that each employee brings their own unique capabilities, experiences, and perspectives to the organization. It is this variety that adds value to our teams, as well as to our stakeholders. We welcome and encourage applicants to reach their full potential with us. CPI is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability or other applicable legally protected characteristics.
    $56k-84k yearly est. 56d ago
  • Network Administrator

    Smith County, Tx 3.6company rating

    Remote support specialist job in Tyler, TX

    Smith County Information Technology provides support for County offices and employees. We are seeking a qualified Network Administrator with 2-3 years of hands-on experience and a basic networking certification (e.g., CompTIA Network+, Cisco CCNA). The successful candidate will assist in maintaining the county's network infrastructure, support critical systems and services, and help ensure the security and efficiency of government network operations. This role requires a motivated and detail-oriented professional with a commitment to public service and technical excellence. * Support daily operations of the county's LAN, WAN, and wireless networks * Configure, monitor, and troubleshoot network hardware, including switches, routers, and firewalls * Assist with network documentation and maintain inventory of network assets * Respond to user tickets related to connectivity and network performance * Participate in network upgrades, installations, and security projects * Assist with maintaining VPN, VoIP, and other communications technologies * Collaborate with other IT staff to support technology across multiple departments * Ensure compliance with county IT policies and state cybersecurity requirements * After Hours Support Oncall Support rotation required for this position * 2-3 years of professional experience in network administration or support * Certification in CompTIA Network+, Cisco CCNA, or equivalent * Solid understanding of networking protocols: TCP/IP, DNS, DHCP, VLANs, etc. * Familiarity with Cisco, or similar network hardware * Familiarity with Firewall Management * Knowledge of basic network cabling, computers and the OSI Model * Strong troubleshooting skills and ability to work independently or as part of a team * Excellent communication skills for supporting non-technical staff * After Hours Oncall Support Rotation required Preferred Qualifications * Experience in a government or public-sector IT environment is preferred * Exposure to network monitoring tools and logging systems * Understanding of basic cybersecurity best practices * Familiarity with Microsoft and cloud networking environments * Associate or Bachelor's degree in Computer Science, Information Technology, or a related field OR equivalent combination of education and relevant work experience
    $66k-81k yearly est. 40d ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Remote support specialist job in Tyler, TX

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $32k-43k yearly est. 60d+ ago
  • IT Systems Support Specialist III

    CPI Canada

    Remote support specialist job in Kilgore, TX

    As our IT Systems Support Specialist III, you'll be responsible for ensuring the stability and security of the company's computer systems by providing both first-level end-user support and domain administration onsite daily in our Kilgore, TX location. You will also provide remote support to our Dallas-area Texas sites, as well as our North Carolina site. This position will require monthly or bi-monthly travel to the North Carolina facility. This position will focus on planning, developing, installing, configuring, maintaining, supporting, and optimizing hardware, software, and communication links across the organization. YOU WILL BE ACCOUNTABLE FOR: * Provide front-line technical support to end users, resolving hardware and software issues in a timely and accurate manner. * Install, configure, and troubleshoot desktop and laptop systems, printers, mobile devices, and other peripherals. * Maintain and monitor Active Directory, Group Policy Objects (GPOs), DNS, DHCP, and other domain services to ensure optimal performance and security. * Manage user accounts, security groups, and permissions, including onboarding and offboarding processes. * Administer domain policies and ensure compliance with IT security standards. * Participate in domain-related tasks such as server patching, system upgrades, backups, and system performance tuning. * Maintain detailed documentation of system configurations, procedures, and support tickets. * Assist in IT infrastructure projects including server deployments, network improvements, and security initiatives. * Provide training and guidance to end users as needed. * Maintain parts inventory and log all service and repair activities. * May perform system setups and configurations for new hires and hardware replacements. YOU ARE THE RIGHT PERSON FOR THIS JOB IF YOU HAVE: * Must be a U.S. citizenship * Must be able to our North Carolina and Dallas-area plants (approximately 20%) * Strong knowledge of Microsoft Active Directory and Windows Server environments. * Experience with Group Policy management, domain security practices, and user authentication protocols * Excellent troubleshooting skills and attention to detail. * Ability to work independently and manage multiple priorities in a fast-paced environment * Minimum of two years' experience in computer hardware and software support. * Must have thorough knowledge of Windows operating systems and Microsoft Office * Must have in-depth technical knowledge of hardware and software. * Experience supporting Windows 10 & 11, Linux environment, VMWare hosts and VMs * Experienced using a ticketing system to track issues * Excellent communication, organization, coordination, and troubleshooting abilities * Excellent communication and coordination skills * Strong problem-solving skills * Able to work without close supervision Desired Qualifications: * Familiarity with Microsoft 365 administration and Exchange Online is a plus * Knowledge of PLM applications, like JD Edwards and Product Center * Experience troubleshooting LAN and WLAN. * Experience supporting and maintaining client/server applications SHAPING THE FUTURE THROUGH INNOVATION AND DISCOVERY! With a history spanning more than seven decades, Communications & Power Industries' thousands of products have impacted people's lives in numerous unseen ways every day. Our highly engineered products serve as the backbone of modern-day commercial and military communications systems, assist in diagnosing medical conditions, empower scientific discoveries and space exploration, and much more. CPI is headquartered in Plano, Texas and is a global manufacturer of electronic components and subsystems. We have manufacturing locations in the United States, Canada, Europe, and Asia. With a heritage of technological excellence, our team serves customers in the communications, defense, medical, industrial, and scientific markets. WHAT WE OFFER: Whether you are a seasoned professional or just embarking on your career, CPI is an ideal place to expand your knowledge and expertise. We cultivate a healthy, dynamic, and team-oriented environment that empowers our employees to develop, create and deliver innovative, reliable technology solutions to power, connect, protect, and support a better tomorrow. We offer our employees an attractive compensation package with competitive salaries and comprehensive benefits, including health and wellness programs, career development, generous retirement savings plan with company match and more! WHO WE ARE: We value the unique and diverse skills, qualities, and backgrounds that each employee brings to CPI, and we respect each employee as an integral member of our growing team. CPI is committed to providing equal employment opportunities for all current and prospective employees, as well as to promoting a culture of inclusion and respect for everyone. We celebrate the innovation that diversity creates in the work environment, and we recognize that each employee brings their own unique capabilities, experiences, and perspectives to the organization. It is this variety that adds value to our teams, as well as to our stakeholders. We welcome and encourage applicants to reach their full potential with us. CPI is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability or other applicable legally protected characteristics.
    $48k-73k yearly est. 56d ago
  • CAM Field Specialists

    Schlumberger 4.5company rating

    Remote support specialist job in Longview, TX

    The CAM Field Specialists is responsible for providing customers with safe, accurate and on-time product and service delivery. + Attain excellence in learning and competency events. + Ensure safe, timely and compliant operations at the well site, job location or plant, including rig-up and rig-down of equipment. + Mentor others as required. + Participate in job risk analysis and continuous improvement programs. + Engage customer contacts to promote company products and services. Wellhead job experience Company policy is to provide every individual a fair and equal opportunity to seek employment and advancement at the Company without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, genetic information, veteran or military status, disability, creed, ancestry, pregnancy (including pregnancy, childbirth and related medical conditions), marital status or any factors protected by federal, state, or local laws. We are an "Equal Opportunity Employer". For more information please, refer to the latest version of "Know Your Rights" poster and the "Pay Transparency Nondiscrimination Poster" located here: ******************************************* The Company is a VEVRAA Federal Contractor - priority referral Protected Veterans requested.
    $72k-125k yearly est. 3d ago
  • Financial Systems Specialist

    Towson University 3.8company rating

    Remote support specialist job in Tyler, TX

    Operational: Perform operational tasks within Stratus Financials including, but not exclusive to daily transmit, journal uploads and approvals, interface processes for data coming into the production environment from Payroll, Student Financials and US Bank/ProCard Data. Assist users with questions regarding Stratus functionality, including workflow and access concerns. Perform month-end and year-end close functions as assigned. In conjunction with OTS, manage user security assignment to Stratus Financials, including periodic audits of security roles. Take back-up responsibility for daily maintenance and update of the university's extensive chart of accounts including State Support, Self-Support, Agency and Grants cost centers, natural accounts, sources, and initiatives, hierarchy, and cross-validation rules. Systems: Participate in functional testing of Oracle (Stratus), and PeopleSoft HCM/CS upgrades, patches, and bundles in conjunction with OTS. Perform task assignments, interpret, and respond to user problems related to Stratus and work closely with technical and managerial staff to improve functional support procedures. Isolate problems from symptoms and/or help line calls and troubleshoot for solutions. Communications: Develop and maintain strong communications with university campus departments. Work in collaboration with staff in OTS, Human Resources, SUBO and the Budget Office to ensure efficient and effective integrated processes. Participate in work teams for operational issues from the functional perspective. Coordinate with campus users Stratus updates to Financial Stewards and Cost Center Managers. Designated web content contributor for all Financial Affairs, University Accounting, and SUBO, which involves making content changes requested by department leads. Stay up to date on web content/editor training, software, accessibility and University standards. Technical Duties: Handle special requests such as third monitors or peripherals and new PC/laptop setups. Assist with troubleshooting computer and peripheral problems, software problems with Microsoft programs, web browsers, Stratus, and Virtual Workspace. Map network drives and printers. Work with OTS on behalf of staff members for significant issues and/or installations/setups requiring OTS Support. Responsible for installation of BlueZone (RSTARS interface) and VPN setup for the connection to Annapolis and troubleshooting issues on both the TU and Annapolis side. Address problems with Oracle (Stratus) spreadsheet upload. Assist Business Systems Manage with inventory management and coordination. Documentation: Maintain User guides and procedure manuals. * Bachelor's Degree and two years of related experience. * The ability to organize, prioritize and track tasks, requests, and projects effectively; to correctly interpret and resolve problems and issues; to understand and carry out instructions effectively; and to establish and maintain productive and cooperative working relationships, maintain business communications, work productively and efficiently with minimal oversight. Preferred software knowledge: * Oracle Cloud ERP, PeopleSoft HCM/CS Applications, Adobe, BlueZone (terminal emulator), Crystal Reporting, Perceptive Content, Web Site Content Management.
    $65k-81k yearly est. 8d ago
  • Seasonal, Operations Technical Specialist

    H&R Block, Inc. 4.4company rating

    Remote support specialist job in Tyler, TX

    Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block! What you'll do... As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned What you'll bring to the team... Education: * High school diploma or equivalent Work Experience: * Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools * Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware * Must have reliable transportation to travel between office locations as required * Must be able to work independently * Must be able to lift 55 pounds * Demonstrated decision-making, analytical, and problem-solving skills * Demonstrated organization, prioritization, and project coordination skills * Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates * Effective time management and multi-tasking skills * Ability to follow direction Why work for us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com. Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned
    $59k-79k yearly est. Auto-Apply 60d+ ago
  • Customer Service

    Arnold Family of Restaurants, LLC

    Remote support specialist job in Carthage, TX

    Job Description Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime. The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old. Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
    $31k-58k yearly est. 13d ago
  • APPLICATION SPECIALIST

    Robroy Industries 3.9company rating

    Remote support specialist job in Gilmer, TX

    JOB DETAILS As an Application Specialist, you'll work closely with contractors, engineers, distributors, and end-users to promote and support Robroy's cutting-edge electrical products. You'll deliver hands-on training, provide technical guidance, and ensure clients and users are equipped to apply and install our products effectively. Essential Duties & Responsibilities: Technical Training and Support: * Deliver formal and informal training sessions-both in-office and on-site, virtually or face-to-face-to improve proficiency among installation contractors and maintenance staff. * Provide technical support with a full understanding of applicable codes, industry practices, company standards, and procedures. * Serve as a Subject Matter Expert (SME) for product application and installation, acting as a trusted advisor for end-users, specifiers, contractors, OEMs, and manufacturer's representatives. Field Engagement and Customer Support: * Conduct on-site visits and audits, utilizing detailed reports and company procedures to make recommendations as needed. * Build rapport and elevate proficiency among installation contractors and maintenance teams through consistent engagement. * Promote the company's products and image in the marketplace, driving sales growth across all product categories. Internal Collaboration and Knowledge Sharing: * Support internal teams as a technical resource to enhance product development, demand creation strategies, customer experience efforts, and sales initiatives. * Provide ongoing feedback to the product development team to improve existing products and recommend additional offerings. * Participate in the development of training materials, marketing information, and promotional content to ensure technical accuracy and relevance. * Stay informed on industry changes, including codes and standards, and communicate updates to the internal team and salesforce. CRM and Market Intelligence: * Enter relevant information into the company's CRM system to share insights across the division and support better organizational decision-making. * Monitor market activities, including competitor strategies, to keep the company informed and prepared to address challenges. * Quality, Safety, and Compliance: * Follow all internal safety policies and adhere to on-site safety procedures at customer facilities. * Maintain adherence to ISO processes, procedures, and the company's quality policy. * Drive the Self-Managed Performance (SMP) program through self-motivation, initiative, and active participation. Preferred Skills * Journeyman or higher trade experience * Strong background in the electrical industry with hands-on experience in product application and installation. * Exceptional technical presentation and field training skills. * Experience conducting on-site audits and providing actionable recommendations. * Knowledge of applicable codes, standards, and industry practices. * Proven ability to build strong relationships with contractors, engineers, and distributors. * Proficiency with CRM systems and reporting tools. Required Education / Experience / Skills * Bachelors Degree or Trade School Certificate * 5+ years of successful experience in electrical or mechanical installation * Exceptional Organizational, Verbal, & Written English Communication Skills * Requires strong technical and commercial know-how and capability * Must be mechanically inclined * Proficient Verbal and Written English Communication Skills Technical Skills * Microsoft Office Proficient * Analytical Tools for Market Research * Understanding of Current and upcoming Industry and Code Standards * Commercial, Financial and Business Acumen Key Measurements * Product Sales to Budget * SLA Measurement for case completion * Product line vitality to Objective/Budget * Data Accuracy and Integrity * Safety Compliance Travel Requirements * 60-70% Salary Range * Competitive Salary Range commensurate with proven experience. Company Culture: At Robroy, we pride ourselves on fostering a collaborative, innovative, and inclusive work environment. Our culture is built on mutual respect, trust, continuous learning, and a shared commitment to excellence. We value appreciation and balance, encourage professional growth, and recognize the achievements of our team members. We are excited to welcome a passionate and skilled electrical industry expert to our team as an Application Specialist. If you are enthusiastic about leveraging your technical sales experience and industry knowledge to drive impactful results, we encourage you to apply. To join our dynamic and growing team at Robroy, please submit your resume and cover letter outlining your relevant experience and enthusiasm for the role. We look forward to reviewing your application and exploring how you can contribute to our continued success.
    $96k-137k yearly est. 60d+ ago
  • Part Time Plasma Center Technician

    Biolife Plasma Services 4.0company rating

    Remote support specialist job in Longview, TX

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice (************************************** and Terms of Use (********************************************* . I further attest that all information I submit in my employment application is true to the best of my knowledge. **Job Description** **Please take this** **virtual tour** **to get a sneak peek of one of our Plasma Donation Centers.** Now offering daily pay to our hourly team members! Don't Wait For Payday. Get Your Pay Today. **About the role:** Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. **How you will contribute:** · You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team. · You will screen new and repeat donors and take and record donor vital signs and finger stick results. · You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation. · You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures. · You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays. **What you bring to Takeda:** · High school diploma or equivalent · Ability to walk and/or stand for the entire work shift · Will work evenings, weekends, and holidays · Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees · Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. · Fine motor coordination, depth perception, and ability to hear equipment from a distance · Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear · 1 or more years minimum experience working in a customer or patient facing role is helpful **What Takeda can offer you:** Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. **More about us:** At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. **BioLife Compensation and Benefits Summary** We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. **For Location:** USA - TX - Longview **U.S. Starting Hourly Wage:** $16.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. **EEO Statement** _Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._ **Locations** USA - TX - Longview **Worker Type** Employee **Worker Sub-Type** Regular **Time Type** Part time **Job Exempt** No
    $16 hourly 60d ago
  • Investigative Support Specialist

    Bexar County (Tx 3.6company rating

    Remote support specialist job in Marshall, TX

    Under general supervision, the incumbent is responsible for providing a wide range of non-sworn investigative support duties To the Bexar County Fire Marshal's Office Investigations Division. This will include records management, uploading/archiving of all case file materials, inclusive of digital media evidence into the Bexar Evidence Ingestion System (BexarEIS) maintaining control and inventory of the Bexar County Fire Marshal's Office Evidence/Property Room, assisting the Senior Deputy Fire Marshal with inventory of the armory/supply/equipment room and assisting with intake and processing of criminal evidence (both physical and/or digital evidence) in compliance with BCFMO policy, and state and federal law. Serves as records custodian, and answers public information/open records/freedom of information act requests as directed by the Chief Investigator. Duties and Responsibilities * Provides technical and operational support to Fire/Arson Investigators with complex/ difficult investigations of arson/explosive related offenses, violent crimes, hazardous materials and environmental crimes, and related criminal activity; may assist with interviewing complainants, and witnesses, to collect and document information and record official statements in support of the Investigations Division. * Reviews/ organizes case files, and extracts information useful to the investigation; collects, organizes, and analyzes official and unofficial documents related to the assigned cases such as bank records, medical and dental records, title documents, court documents, articles of incorporation, law enforcement records and computer printouts. * Assists Investigators with identifying witnesses, victims, suspects, and persons by using information obtained through directories, utility records, and other available sources, as well as through inquiries of public or private agencies, employers, families, neighbors, or other individuals. * May explains Fire Marshal's Office investigation policies and procedures to complainants and witnesses. * Prepares and maintains records and reports; maintains computerized databases related to the assigned investigative activities. * Sends and receives teletype printouts; operates radio, mobile telephone, and paging equipment; maintains continuous contact with investigative personnel in the field in order to monitor location and exchange information. * May assist with physical evidence processing and inventory; may photograph physical evidence and prepare crime scene diagrams for use by attorneys in court presentations; may testify in court as to investigative findings. * Will intake/upload all digital media evidence from case files to be submitted to the Bexar County Criminal District Attorney's Office as directed by Chief Investigator * Collects and documents information and statements and prepares written reports. * Develops link analysis, time/temporal analysis, telephone toll analysis, criminal threat analysis, crime incidents maps, social media/Open-Source Intelligence Analysis or computerized charts to organize investigations * Prepares case reports, charts, graphs and maps congruent with established procedures for management review as well as police command and field operations use. * Attends and participates in scheduled departmental and professional meetings/training sessions. * Performs related duties and fulfills responsibilities as required by Chief Investigator Minimum Qualifications * Graduation from an accredited college or university with an associate degree (or higher) in related field * Proficient knowledge of law enforcement procedures, criminal justice processes and research and reporting methods, techniques, and procedures * Skill in utilizing a personal computer and associated software programs, * Ability to interpret, compare and analyze law enforcement information, to establish and maintain effective working relationships with co-workers, management, and the public; ability to work independently, with minimal supervision using rational judgment in making work related decisions; to communicate clearly and effectively, both verbally and in writing; ability to deliver formal presentations to small and large groups and to perform all physical requirements of the position. * Must secure and maintain a favorable background investigation from the Bexar County Fire Marshal's Office and maintain CJIS eligibility. * Must clear a pre-employment physical and a pre-employment drug screen test Working Environment and Physical Demands: * Working conditions are primarily in an office environment. * Physical requirements include occasional lifting/carrying of 10-15 lbs.; visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to operate computer keyboard, cellphone, pager and basic office equipment. Subject to sitting, standing, walking, reaching and handling to perform the essential functions. Supplemental Information Workstations with internet access are available, if needed, to view job postings and apply online at 211 S Flores, San Antonio, TX 78204, 8am - 5pm, Monday through Friday. Phone: ************. EQUAL OPPORTUNITY EMPLOYER Bexar County is an Equal Opportunity Employer and committed to Workplace Diversity. We are committed to providing equal opportunity for protected veterans and individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $31k-48k yearly est. 4d ago
  • Manager of Information Technology Help Desk

    Cavender's 4.5company rating

    Remote support specialist job in Tyler, TX

    Job Description The Manager of IT Help Desk is responsible for establishing and leading a Managed Service Help Desk model while directly supervising the Help Desk team. Reporting to the Director of Infrastructure and Security, this role provides strategic and functional leadership in delivering consistent, high-quality support across Cavender's. The Manager will oversee daily operations, manage direct reports, develop processes and training, and drive service improvements that align with company objectives. This position serves as a global service provider supporting company-wide IT needs and initiatives, including Service Level Agreements, KPIs, training, and emergency response processes. Duties and Responsibilities Support the “Cavender's Culture” and drive our Mission, Vision, and Values. Be a strategic partner to the IT Department and other functional areas of the company. Establish and lead a Managed Service Help Desk model, implementing systems and procedures that the IT Team and business partners can use effectively. Directly supervise Help Desk staff, providing coaching, performance management, and professional development. Oversee all requests, incidents, and problems to ensure timely resolution and consistent service, acting as the escalation point for complex support issues. Develop and mature phone and ticket escalation processes, including enhancing self-service and automated recovery capabilities. Determine the root cause of issues and prepare Root Cause Analysis documentation as needed. Build or obtain training materials for support staff and ensure team readiness. Schedule working times, including on-call schedules and code deployment activities, and provide backup support as necessary. Provide data and reporting of KPIs and trends to IT and company leadership, driving continuous improvement initiatives. Manage communication around outages and emergency activities. Review feedback to improve services, tools, and support experiences. Plan, direct, and coordinate Help Desk projects to ensure timely, on-budget completion. Forecast deficiencies and unrealistic expectations while identifying scalable, supportable solutions. Prioritize requests from business partners in alignment with Cavender's strategic vision. Qualifications and Requirements Bachelor's degree in Information Technology or related field, or equivalent work experience. Proven experience managing IT support teams with direct reports. Track record of building and maturing hybrid Managed Service support models. Ability to develop documented Standard Operating Procedures and processes for business customers. Relevant hardware and software certifications. Project management experience. Strong analytical and problem-solving skills. Ability to handle sensitive matters with discretion and professionalism. Customer service oriented with a proactive problem-solving attitude. Self-motivated and able to work independently and as part of a team. Proven ability to manage multiple concurrent projects and meet deadlines and budgets. Based in Tyler, TX at our Home Office; Tyler area residence. Ability to travel up to 15%. Preferred Skills 6+ years of experience in an IT technical environment. Experience supervising and developing Help Desk teams. Strong team player with excellent collaboration skills. Commitment to meeting customer expectations and deadlines. Experience working in a retail environment. Cavender's is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under federal, state, or local law. Cavender's will provide reasonable accommodations for persons with a disability upon request. If you have a disability and need assistance completing the application, please call Customer Service at (888) 361 - 2555 or visit your nearest Cavender's store.
    $32k-45k yearly est. 2d ago
  • Client Support Associate - 100% Commission | Longview, TX (SG-784766)

    Strickland Group LLC 3.7company rating

    Remote support specialist job in Longview, TX

    Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business while helping families protect their income, eliminate debt, and create generational wealth. We train you, support you, and help you win - whether part-time or full-time. What You'll Do • Contact warm leads (no cold calling) • Help families find the best protection plans • Develop leadership skills • Build a business with unlimited earning potential What We Look For • Coachable individuals hungry for growth • People who want time, freedom, and purpose • Strong communicators • No experience required (training provided) Earning Potential This is a 100% commission opportunity. Part-time: $35K-$75K. Full-time: $85K-$250K+. Top earners exceed $400K+. We hire nationwide, full-time and part-time. If you're ready to build something meaningful, apply today.
    $36k-52k yearly est. 10d ago
  • Client Support Associate

    EUT

    Remote support specialist job in Tyler, TX

    Responsive recruiter Benefits: Bonus based on performance Competitive salary Employee discounts Flexible schedule Opportunity for advancement Signing bonus Training & development We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us! No matter your work background or experience level, we welcome you to apply! What you need: Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience is preferred, but not required Willingness to learn and grow in a customer-focused role Additional Perks: Full-time and part-time positions are available Flexible Schedule Options - Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Free tax preparation training and PTIN registration reimbursement Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Opportunities for advancement within the organization Employee referral program Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Working at Jackson Hewitt Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us. Taxes are fun (really!) At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now. PTIN Certification: Yes Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. CANDIDATE ACKNOWLEDGEMENT: Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation. I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered. I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out. By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
    $40k-71k yearly est. Auto-Apply 58d ago
  • Field Specialist A - HHTX South

    Dev 4.2company rating

    Remote support specialist job in Ore City, TX

    Company DescriptionJobs for Humanity is partnering with Chevron to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Chevron Job Description Chevron is accepting online applications for the position of Field Specialist A in Orla, TX through December 21st, 2023, at 11:59 p.m. (Central Time). Responsibilities: Actively supports Health, Environment, and Safety processes by accomplishing daily activities within applicable regulations and policies, carrying out duties in an environmentally conscious manner, following safe operating practices as described in the MCBU Safe Practice Manual, maintaining a safe working environment, and being prepared to respond to an environmental or safety event. Operates, troubleshoots, repairs, and maintains oil and gas production equipment. Perform duties (as detailed below) associated with oil and gas producing operations; including but not limited to plunger lift, rod pumping and flowing wells, and compressors: Optimizing artificial lift systems. Testing wells. Acquires fluid level information. Records keeping and data input. Monitors computer control systems. Tests safety devices. Operates and monitors SCADA. Partners with other employees, and contractors to ensure that all equipment is operating at peak efficiency. Utilizes a Computerized Maintenance Management System to create work orders for inventory and work planning/prioritization. Assures all work performed adheres to Chevron's Operational Excellence standards and regulatory requirements. Required Qualifications: A minimum of six months current related experience in oil and gas, or related petrochemical industries Ability and willingness to work rotating on-call shifts, weekends and holidays of assigned work schedule and overtime based on workload. Possess a valid driver's license. Company vehicles will not be available for commuting. High School Diploma Preferred Qualifications: Associate degree in Petroleum or Process Technology or related technology discipline Two years current related experience in oil and gas, or related petrochemical industries Familiarity with reliability efforts for a variety of safety, environmental and production related issues Ability to perform basic troubleshooting and maintenance of production and facility equipment. Familiar with pneumatic/electronic instrumentation Basic knowledge in MS Office (Word, Excel, Outlook, etc.), CMMS, SCADA, and an aptitude for learning new software packages. Capable of simultaneously performing multiple tasks with limited supervision Ability to work effectively and cooperatively with a diverse team of coworkers, contractors, and internal and external customers. Ability to manage time effectively, and work with minimal supervision Relocation Options: Relocation benefits may be considered within Chevron's parameters. International Considerations: Expatriate assignments will not be considered. Chevron regrets that it is unable to sponsor employment Visas or consider individuals on time-limited Visa status for this position. IMPORTANT NOTE: As part of the application process, you will be required to take an assessment that measures aptitude and work styles. We recommend you allow approx. 45 minutes to complete the assessment in one sitting. If you need to exit, your progress will be saved. You will be immediately directed to the testing portal upon submittal of your application, at which point you will have 72 hours (about 3 days) to complete the online assessment. Once complete, your assessment score will be valid for 180 days. Should you re-apply for another Job Requisition within this timeframe that includes the Operations Assessment, you will be required to complete the application process and then click on the assessment link. This will resubmit your previous results. Regulatory Disclosure for US Positions: Chevron is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability, medical condition, reproductive health decision-making, military or veteran status, political preference, marital status, citizenship, genetic information or other characteristics protected by applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at [email protected]. Chevron participates in E-Verify in certain locations as required by law.
    $44k-68k yearly est. 60d+ ago
  • Support - Safety - Level III

    Fluor Corporation 4.5company rating

    Remote support specialist job in Tatum, TX

    We Build Careers! Support - Safety - Level III Tatum TX At Fluor, we are proud to design and build projects and careers. We are committed to fostering a welcoming and collaborative work environment that encourages big-picture thinking, brings out the best in our employees, and helps us develop innovative solutions that contribute to building a better world together. If this sounds like a culture you would like to work in, you're invited to apply for this role. Job Description Follow all health, safely, and environmental requirements; Perform cleanup duties; Perform material handling and storage duties; Manages, documents, reviews, updates, monitors, and administers all HSE activities and ensures contract compliance in areas such as: Confined Space Entry, Electrical Safety, Contractor Safety Program, Laser, Ionizing Radiation, First Aid/CPR/BBP, Indoor Air Quality, Hearing Conservation/Noise Level Monitoring, Fluor Chemical Approval/Handling and Storage, Asbestos Awareness, Personal Protective, Respirator Protection, Standards Awareness, Hazmat Response Team, and Safety Training Module; Reviews and issues hot work, confined space, roof, crane, and laser permits; Ensures accurate and proper filing of documentation before and after permit issuance; Keeps Site Manager and Site HSE Lead informed on HSE program issues; Ensures effective and timely communications between Fluor and client; Conducts and documents surveys, audits, inspections, and investigations on monthly, quarterly, and annual basis; Supports all site disciplines with HSE issues and concerns; Conducts and documents surveys, audits, inspections, and investigations on monthly, quarterly, and annual basis Job Requirements Mental Demands: Understand and carry out oral instructions; Read and carry out written instructions to perform work tasks; Work at varying heights; Recognize, avoid, and report safety hazards; Assemble and disassemble objects; Operate equipment and power tools Physical Demands: See hazards, safety warnings, and barriers; Bend knees for lifting and routine work tasks; Stoop for work positioning and lifting to perform work tasks; Lift maximum 50 lbs without assistance; Ability to comprehend, and respond to audible/visual instructions, alarms and warnings; Climb/balance on ladders, scaffolding, and structures for work tasks; Kneel for work positioning and work task performance; Reach above shoulders and away from body to perform work tasks; Demonstrate manual dexterity to perform work tasks Working Conditions: Work in extreme heat or cold; Work where noise level is above 85 decibels; Work in wet/humid environment; Work in cramped quarters; Work in environment of fluctuating ventilation; Work inside and outside We are an equal opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by governing law. Salary is based upon experience. Base Salary: Job Req. ID: 3246
    $81k-108k yearly est. 10d ago
  • Field Support Technician

    FNY 3.8company rating

    Remote support specialist job in Tyler, TX

    Responsive recruiter Benefits: Health insurance options Free Life Insurance Free Personal Tax Return Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development Our Seasonal Field Support Technician is responsible for completing the set-up and break-down of our kiosks in various local retail stores. Tasks include driving a moving truck, carrying equipment into the location, setting up a kiosk, and location maintenance. The ideal candidate will possess knowledge of computer/tech installation, but this is not required. What you'll do here: Assist with the set-up and teardown of kiosk furniture, computers, tech, and kiosk components using hand tools. Meets deadlines to ensure office locations meet our brand/marketing appearance standards. Assists in maintaining a clean and inviting workplace, this may include removal of trash, vacuuming or sweeping, cleaning counters, cleaning glass, etc. Other duties as assigned. Skills you'll bring for success: Driver's license preferred. Good interpersonal and communication skills. Basic knowledge of computer functions is preferred but not required. Customer service experience. Physical Demand and Work Effort: Standing, walking, sitting. Must be able to lift, push, pull, or carry up to 55 lbs. at one time. Must be able to hold, carry, and move equipment, tools, and materials. Compliance with company policies and standards. Additional Perks: Full-time and part-time positions are available Flexible Schedule Options - Work that works for you! Work Lotto (Win money for logged shifts) Low-cost benefits (healthcare, dental & vision) Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month) Free identity theft protection Corporate discount program Referral bonus opportunities are available for referring qualified candidates Free continuing tax education Opportunities for advancement within the organization Employee referral program Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually) 401k with Company Match (eligible to participate after working the first 1,000 hours) If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today! Compensation: $15.00 - $17.00 per hour Working at Jackson Hewitt Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us. Taxes are fun (really!) At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now. PTIN Certification: Yes Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. CANDIDATE ACKNOWLEDGEMENT: Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation. I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered. I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out. By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.
    $15-17 hourly Auto-Apply 60d+ ago
  • Peer Support Specialist

    Management and Training Corporation 4.2company rating

    Remote support specialist job in Henderson, TX

    Pay: $17.85 per hour Work schedule: Full-time, Monday - Friday, 8-hour days Benefit package includes: * Medical, Vision, Dental, and Prescription Drug Benefits * Life, Accidental Death and Dismemberment Insurance (AD&D) * Short-Term and Long-Term Disability Benefits * 401(k) Retirement Plan * Employee Assistance Program (EAP) * Paid Time Off (PTO) and Paid Holidays * Bereavement Leave, Military Leave and Civic Duty Work with a purpose! Management & Training Corporation is proud to operate the East Texas Treatment Facility in Henderson, TX. Join a team with values that match your own and make a difference in the lives of people needing second chances. What you'll do: You'll be responsible for providing emotional support, mentorship, and resources to help individuals navigate their own recovery process. Performs moderately complex substance abuse counseling work through education. Work involves planning, coordinating, and supporting the staff on duty while working with the Community Counselors. Knowledge of trauma-informed care and recovery-oriented practices. A person with "lived experience" who has been trained to support those who struggle with mental health or substance use. Their personal experience of these challenges provides peer support specialists with expertise in their field in compliance with Management & Training Corporation (MTC) and Texas Department of Criminal Justice (TDCJ) directives. Essential Functions: * Provide Peer Support: Build trust and establish supportive relationships by sharing lived experiences of recovery and offering hope to individuals facing similar challenges. * Engagement: Engage with individuals who are dealing with mental health or substance use issues, helping them to feel understood, accepted, and not judged. * Goal Setting: Help individuals set and achieve recovery goals by providing guidance, encouragement, and accountability. * Resource Connection: Provide information about community resources, treatment options, recovery services, and other supports available to help individuals on their recovery journey. * Advocacy: Advocate for individuals receiving services, ensuring they have a voice in their recovery plan and access to appropriate care. * Crisis Support: Recognize signs of distress and assist individuals in seeking help during crisis situations by connecting them with appropriate services or professionals. * Documentation: Maintain accurate and timely records of interactions, services provided, and progress notes in compliance with organizational policies. * Training and Education: Participate in ongoing training and education to stay current with best practices in peer support and recovery services. * Computer Skills: Basic computer skills for documentation and record-keeping. * Attend scheduled staff meetings; promote communication and the proper flow of relevant information between administration, staff and inmates. * Promote the development of positive social skills and intervene when inappropriate behaviors are observed; provide regular feedback to staff regarding social skills procedures and intervention techniques. * Maintain accountability of inmates; adhere to safety practices. It is expected that the incumbent shall perform other duties as assigned within his/her capabilities as determined by management. Education and Experience Requirements: Graduation from an accredited senior high school or equivalent or GED. Experience in the use of Microsoft Office Suite or equivalent to include word processing, spreadsheet, database, or presentation software programs required. A valid driver's license with an acceptable driving record is required, unless waived by management. Why: Make a real difference every day by helping to change lives. Management & Training Corporation (MTC) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, disabled status, veteran status, genetic information, national origin, or any other category protected by federal law. MTC participates in E-Verify. We strive to provide reasonable accommodation for qualified individuals with disabilities, including disabled veterans, in our job application and hiring process. If you are interested in employment opportunities with Management & Training Corporation and need assistance, please contact our staffing department through ***************************** or ************.
    $17.9 hourly 8d ago
  • Peer Support Specialist

    MTC Corrections 3.9company rating

    Remote support specialist job in Henderson, TX

    Pay: $17.85 per hour Work schedule: Full-time, Monday - Friday, 8-hour days Benefit package includes: Medical, Vision, Dental, and Prescription Drug Benefits Life, Accidental Death and Dismemberment Insurance (AD&D) Short-Term and Long-Term Disability Benefits 401(k) Retirement Plan Employee Assistance Program (EAP) Paid Time Off (PTO) and Paid Holidays Bereavement Leave, Military Leave and Civic Duty Work with a purpose! Management & Training Corporation is proud to operate the East Texas Treatment Facility in Henderson, TX. Join a team with values that match your own and make a difference in the lives of people needing second chances. What you'll do: You'll be responsible for providing emotional support, mentorship, and resources to help individuals navigate their own recovery process. Performs moderately complex substance abuse counseling work through education. Work involves planning, coordinating, and supporting the staff on duty while working with the Community Counselors. Knowledge of trauma-informed care and recovery-oriented practices. A person with “lived experience” who has been trained to support those who struggle with mental health or substance use. Their personal experience of these challenges provides peer support specialists with expertise in their field in compliance with Management & Training Corporation (MTC) and Texas Department of Criminal Justice (TDCJ) directives. Essential Functions: Provide Peer Support: Build trust and establish supportive relationships by sharing lived experiences of recovery and offering hope to individuals facing similar challenges. Engagement: Engage with individuals who are dealing with mental health or substance use issues, helping them to feel understood, accepted, and not judged. Goal Setting: Help individuals set and achieve recovery goals by providing guidance, encouragement, and accountability. Resource Connection: Provide information about community resources, treatment options, recovery services, and other supports available to help individuals on their recovery journey. Advocacy: Advocate for individuals receiving services, ensuring they have a voice in their recovery plan and access to appropriate care. Crisis Support: Recognize signs of distress and assist individuals in seeking help during crisis situations by connecting them with appropriate services or professionals. Documentation: Maintain accurate and timely records of interactions, services provided, and progress notes in compliance with organizational policies. Training and Education: Participate in ongoing training and education to stay current with best practices in peer support and recovery services. Computer Skills: Basic computer skills for documentation and record-keeping. Attend scheduled staff meetings; promote communication and the proper flow of relevant information between administration, staff and inmates. Promote the development of positive social skills and intervene when inappropriate behaviors are observed; provide regular feedback to staff regarding social skills procedures and intervention techniques. Maintain accountability of inmates; adhere to safety practices. It is expected that the incumbent shall perform other duties as assigned within his/her capabilities as determined by management. Education and Experience Requirements: Graduation from an accredited senior high school or equivalent or GED. Experience in the use of Microsoft Office Suite or equivalent to include word processing, spreadsheet, database, or presentation software programs required. A valid driver's license with an acceptable driving record is required, unless waived by management. Why: Make a real difference every day by helping to change lives. Management & Training Corporation (MTC) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, disabled status, veteran status, genetic information, national origin, or any other category protected by federal law. MTC participates in E-Verify. We strive to provide reasonable accommodation for qualified individuals with disabilities, including disabled veterans, in our job application and hiring process. If you are interested in employment opportunities with Management & Training Corporation and need assistance, please contact our staffing department through ***************************** or ************.
    $17.9 hourly Auto-Apply 8d ago
  • IT Systems Support Specialist III

    Communications and Power Industries LLC 4.8company rating

    Remote support specialist job in Kilgore, TX

    Job Description As our IT Systems Support Specialist III, you'll be responsible for ensuring the stability and security of the company's computer systems by providing both first-level end-user support and domain administration onsite daily in our Kilgore, TX location. You will also provide remote support to our Dallas-area Texas sites, as well as our North Carolina site. This position will require monthly or bi-monthly travel to the North Carolina facility. This position will focus on planning, developing, installing, configuring, maintaining, supporting, and optimizing hardware, software, and communication links across the organization. YOU WILL BE ACCOUNTABLE FOR: Provide front-line technical support to end users, resolving hardware and software issues in a timely and accurate manner. Install, configure, and troubleshoot desktop and laptop systems, printers, mobile devices, and other peripherals. Maintain and monitor Active Directory, Group Policy Objects (GPOs), DNS, DHCP, and other domain services to ensure optimal performance and security. Manage user accounts, security groups, and permissions, including onboarding and offboarding processes. Administer domain policies and ensure compliance with IT security standards. Participate in domain-related tasks such as server patching, system upgrades, backups, and system performance tuning. Maintain detailed documentation of system configurations, procedures, and support tickets. Assist in IT infrastructure projects including server deployments, network improvements, and security initiatives. Provide training and guidance to end users as needed. Maintain parts inventory and log all service and repair activities. May perform system setups and configurations for new hires and hardware replacements. YOU ARE THE RIGHT PERSON FOR THIS JOB IF YOU HAVE: Must be a U.S. citizenship Must be able to our North Carolina and Dallas-area plants (approximately 20%) Strong knowledge of Microsoft Active Directory and Windows Server environments. Experience with Group Policy management, domain security practices, and user authentication protocols Excellent troubleshooting skills and attention to detail. Ability to work independently and manage multiple priorities in a fast-paced environment Minimum of two years' experience in computer hardware and software support. Must have thorough knowledge of Windows operating systems and Microsoft Office Must have in-depth technical knowledge of hardware and software. Experience supporting Windows 10 & 11, Linux environment, VMWare hosts and VMs Experienced using a ticketing system to track issues Excellent communication, organization, coordination, and troubleshooting abilities Excellent communication and coordination skills Strong problem-solving skills Able to work without close supervision Desired Qualifications: Familiarity with Microsoft 365 administration and Exchange Online is a plus Knowledge of PLM applications, like JD Edwards and Product Center Experience troubleshooting LAN and WLAN. Experience supporting and maintaining client/server applications SHAPING THE FUTURE THROUGH INNOVATION AND DISCOVERY! With a history spanning more than seven decades, Communications & Power Industries' thousands of products have impacted people's lives in numerous unseen ways every day. Our highly engineered products serve as the backbone of modern-day commercial and military communications systems, assist in diagnosing medical conditions, empower scientific discoveries and space exploration, and much more. CPI is headquartered in Plano, Texas and is a global manufacturer of electronic components and subsystems. We have manufacturing locations in the United States, Canada, Europe, and Asia. With a heritage of technological excellence, our team serves customers in the communications, defense, medical, industrial, and scientific markets. WHAT WE OFFER: Whether you are a seasoned professional or just embarking on your career, CPI is an ideal place to expand your knowledge and expertise. We cultivate a healthy, dynamic, and team-oriented environment that empowers our employees to develop, create and deliver innovative, reliable technology solutions to power, connect, protect, and support a better tomorrow. We offer our employees an attractive compensation package with competitive salaries and comprehensive benefits, including health and wellness programs, career development, generous retirement savings plan with company match and more! WHO WE ARE: We value the unique and diverse skills, qualities, and backgrounds that each employee brings to CPI, and we respect each employee as an integral member of our growing team. CPI is committed to providing equal employment opportunities for all current and prospective employees, as well as to promoting a culture of inclusion and respect for everyone. We celebrate the innovation that diversity creates in the work environment, and we recognize that each employee brings their own unique capabilities, experiences, and perspectives to the organization. It is this variety that adds value to our teams, as well as to our stakeholders. We welcome and encourage applicants to reach their full potential with us. CPI is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability or other applicable legally protected characteristics.
    $56k-84k yearly est. 25d ago

Learn more about remote support specialist jobs

How much does a remote support specialist earn in Longview, TX?

The average remote support specialist in Longview, TX earns between $30,000 and $70,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.

Average remote support specialist salary in Longview, TX

$46,000
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