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Customer Support Analyst
Legrand, North America 4.2
Remote support specialist job in New London, CT
Legrand has an exciting opportunity for a Customer Support Analyst to join the Data, Power and Control Team in New London, CT.
Responsible for validating and completing incoming customer orders to ensure effective execution of orders from placement to delivery. Works closely with the Planning and Warehouse teams in optimizing order fill and line fill for customer orders. Manages customer orders and proactively communicates to prevent issues that could impact delivery on time in full. Manages all inbound calls from internal and external customers as it relates to order management, inquiries and non-conformances. Maintains an effective relationship and coordinates communications between customers, field sales, distribution, purchasing, planning, manufacturing and marketing.
Main Job Duties:
o Validates and executes orders for quality data, including product files, customer data, pricing discrepancies, order date alignment and shipment method based on customer's direction.
o Provides direct interface between customers and internal team members. Establishes and maintains a positive relationship in problem resolution. Empowered to work independently with Regional Sales Manager, sales representatives and customers to identify possible improvements to help leverage the Company's capabilities. Interacts with customers to make recommendations to ensure the completeness and accuracy of orders in order to meet the customers' needs.
o Conducts ongoing reviews with sales and rep agency groups on upcoming projects, critical stock issues and partial shipment information on sales orders. Collaborates with the quotation team to ensure customer expectations are met.
o Manages SAP reports to identify incomplete sales orders, required data maintenance, on-time delivery, manage EDI errors, etc.
o Assists with managing customer order/line fill and on-time delivery with the goal to maximize order fill while ensuring on-time delivery to the customer. Leads or participates in identifying key drivers which hinder the Company from achieving order and line fill goal of 90%.
o Communicates and coordinates with warehouses and OEM suppliers on orders outside the normal policy or normal production, capability etc., to enable the Company a better opportunity to service the customer.
o Evaluates trade-off of time, cost and service to satisfy both the Company and its customers.
o Manages the order-to-delivery flow for key customers / project orders.
o Resolves conflicts/issues in shipping and delivering orders on time as requested by the customer.
o Performs other similar and related duties as required.
Education: B.S. degree in Logistics or Business or equivalent work experience
Experience: 3+ years of relevant Customer Service or Sales experience
Skills/Knowledge/Abilities:
Excellent skills in project management, demonstrated ability to make timely and effective decision, handle multiple priorities and effectively delegate responsibilities to ensure high quality service is delivered on time and within budget.
Independent judgment is required to plan, prioritize, organize and accomplish a diversified work load and effectively manage the requirements of multiple customers concurrently.
Must have demonstrated exceptional customer service skills and a strong customer orientation.
Strong computer skills, proficient with word processing, spreadsheet and presentation software, e-mail and meeting management software as well as business specific software supporting business applications. Ability to use internet and web based resources efficiently and effectively. Experience with SAP and Salesforce is desired.
Must be highly collaborative and able to work in a team based environment. Fosters open communication and supports an environment of innovation and creative change.
Demonstrated problem analysis and problem resolution at both a strategic and functional level.
Must have excellent verbal and written communications skills and be able to communicate effectively across all levels of the organization. Must be an effective listener, able to maintain focus extract necessary information and validate understanding of the information. Able to create effective reports, presentations and business correspondence
Salary ands Benefits: $45,000 - $50,000 plus annual discretionary bonus
LNCA offers comprehensive medical, dental and vision coverage, as well as distinctive benefits like a high employer 401K match, above-benchmark paid maternity and parental leave, paid time off to volunteer, and an active/growing Employee Resource Group network. LNCA is an employee-centered, growing company with tremendous opportunity
$45k-50k yearly 4d ago
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Technical Support Representative
Tundra Technical Solutions
Remote support specialist job in Bloomfield, CT
This role is an IT Support / Help Desk position where you'll be the first point of contact for employees or customers who need technical help. On a day-to-day basis, you'll be answering calls and tickets related to hardware, software, network connectivity, and application issues-anything from password resets and Microsoft Office issues to basic networking or device troubleshooting.
You'll document every request, work to resolve issues yourself when possible, and escalate more complex problems to senior engineers or vendors while still owning the follow-up. A big part of the job is making sure the user feels supported-tracking issues through resolution and checking back in to confirm everything is working.
The role requires someone who's comfortable working independently, managing multiple requests, and prioritizing tasks in a fast-paced environment. While you'll have guidance and your work will be reviewed by more senior IT staff, you're expected to take initiative and use good judgment when troubleshooting.
From a technical standpoint, they're looking for experience with Windows operating systems, Microsoft Office, basic networking, and PC/LAN support. An A+ certification is a plus, but hands-on experience and strong troubleshooting skills matter just as much.
$29k-44k yearly est. 2d ago
Technical Support Analyst
Limra and Loma 3.7
Remote support specialist job in Windsor, CT
JOB TITLE About Us: Recognized as the trusted source for industry knowledge, LIMRA AND LOMA provides research, training, development, and networking solutions to financial services companies. In a rapidly changing marketplace, companies rely on us for our industry insight, practical solutions, and unwavering commitment to their success.
Why Join Us: Leading life insurance and financial services organizations around the world rely on our membership to make bottom-line decisions with greater confidence. They turn to us for:
Research: Catalysts for new ideas, industry benchmarking, and strategic planning.
Learning & Development: Programs to assess, train, and increase productivity, and develop future corporate leaders.
Networking: Connections with industry leaders and peers through study groups, committees, and conferences.
Technical Support Analyst
Description
The Technical Support Analyst position supports LIMRA and LOMA's entire user community across all locations with current and future technology. Successful candidates will possess effective analysis, problem resolution, and configuration skills, as well as strong interpersonal and communication skills. Candidates must be able to work semi-independently as well as work effectively on teams and demonstrate an energetic customer orientation and customer focus.
LIMRA and LOMA processes sensitive information on behalf of its members leading to a key responsibility of this position: Maintaining the protection of our computing environment. The ongoing adherence to policies and procedure represents an essential duty for the incumbent.
Responsibilities of the position include
‘The What'
Contribute to effectively managing the protection of LIMRA and LOMA's computing environment by adhering to documented standards and procedures.
Work with the Infrastructure team and others to align with and understand LIMRA and LOMA's overall technology vision and environment.
Support LL LIMRA and LOMA's entire user community (all levels of staff) across all LIMRA and LOMA office locations, as well as remote/home locations. Ensure user needs are met in a timeframe dictated by the customer.
Create a high level of user satisfaction by demonstrating accurate and timely follow-up, strong technical expertise, and effective customer communication.
Provide simple to moderately complex technical user support and one-on-one training to technology users.
Install, set-up, configure, maintain, and troubleshoot desktop PCs, laptops, mobile devices, printers, related software, and peripherals, as directed by others.
Perform routine bench and field repairs at defined frequencies or as needed.
Document, maintain, upgrade, or replace hardware and software and order/receive replacements parts, as directed by others.
Adhere to naming standards and labeling of all assets.
Contribute to team efforts to evaluate and recommend PC solutions within and according to LIMRA and LOMA environment guidelines.
Monitor and keep pace with new systems technology and participate in developing plans for future system requirements.
Collaborate with other IT personnel/teams for escalation, knowledge transfer, and joint tasks; and to establish/complete standards, procedures, and projects.
Contribute to continuous improvement efforts by seeking solutions to improve LIMRA and LOMA's associates' experience, to reduce the costs of ongoing support, and to strike a balance between a high level of security and giving our staff the flexibility to work effectively
‘The How'
Adhere to and support LIMRA and LOMA policies and procedures.
Demonstrate superior customer orientation and customer focus.
Work effectively on a semi-independent basis (given direction by others) or as a team player - whichever role is required for various situations.
Complete individual work as assigned, on time.
When required, work with associates on a team to implement solutions.
Seek out coaching and learning opportunities and pursue professional self-development.
Contribute to LIMRA and LOMA's enterprise continuous improvement effort
Pursue operational excellence - look to learn from mistakes and successes. Share “lessons learned” with others. Motivate yourself to achieve high standards and continuously improve.
Qualifications
Associate or bachelor's degree preferably in a related technical field preferred or equivalent work experience.
A+ and/or Windows MCP certification is a plus
1-3 years' experience supporting geographically dispersed user communities on the Microsoft product stack, including: Windows 11, Office 365 Applications, and SharePoint online.
1-3 years' experience with virtual meeting technology such as Webex, Teams or Zoom.
1-3 years' experience with/proven understanding of application transport and network infrastructure (SSL/TLS, DNS, DHCP, FTP, HTTP, HTTPS, Microsoft Active Directory and Microsoft Entra) and their relationship to end-user applications.
1-3 years' experience testing and installing Windows based software and peripherals.
1-3 years' experience supporting end users with Windows based technologies.
Experience supporting
Superior customer service skills.
Strong problem solving and analysis skills.
Demonstrated ability to complete tasks within established timelines.
Solid written and verbal communication skills.
User technology training experience a plus.
Experience working in a highly controlled and secure environment with SOC attestation a plus.
Join Us: If you are someone who values collaboration, continuous learning, and making meaningful contributions, we encourage you to apply and explore this opportunity at LIMRA AND LOMA.
LIMRA and LOMA are committed to fostering an inclusive workplace where individuals feel valued and empowered to contribute. We welcome people with unique perspectives and backgrounds, recognizing that a wide range of experiences strengthens our ability to help members navigate with confidence.
We are an Equal Opportunity employer and do not discriminate on the basis of race, ancestry, color, religion, sex, age, marital status, sexual orientation, national origin, medical condition, disability, veteran status, or any other basis protected by law.
This Employer Participates in E-Verify. See the E-Verify notices.
Este Empleador Participa en E-Verify. Ver el E-Verify avisos.
$78k-112k yearly est. 58d ago
Desktop Support Speicalist
Collabera 4.5
Remote support specialist job in North Haven, CT
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Qualifications
Provides phone and desktop support/consulting services and problem resolution. Images and Deploys computers for New Hires and Upgrades. Provides on-site desktop support services and problem resolution. Interfaces with other support groups to resolve problems. Troubleshoots routine to moderately complex desktop problems. Completes special projects and performs other duties as assigned.
Additional Information
To know more about this position or to schedule an interview, please contact:
Sagar Rathore
************
******************************
$49k-67k yearly est. Easy Apply 60d+ ago
Help Desk Support
Mindlance 4.6
Remote support specialist job in Hartford, CT
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at *************************
Job Description
Handle all manner of PC, laptop and tablet related hardware and operating system configuration as well as Equipment Deployment Project activity including annual refresh project while maintaining daily workload.
Depot Staff will image devices, track inventory, ship devices, troubleshoot hardware/software and log files.
Maintain process and communication with Engineering and other supporting departments.
Process disposal requests from campus locations.
Depot staff will be required to participate in after-hours on call support activities as needed and work extended hours to complete project activity or catch up on workload.
Assist with the LOB refresh project of 1000 devices a month.
This will involve imaging, QA, Labeling, Shipping and Updating remedy asset for all equipment shipped for Remedy request throughout the US.
Qualifications
This will be a First Shift Position-
The Depot ISC's will be packing and moving large quantities of equipment and should be able to lift 50 lbs.
Demonstrate working knowledge of workstations, configurations and operating systems (Active Directory, Excel, Word, Access, MS System Center Console Management, MS Deployment Tool).
Demonstrate advanced hardware knowledge.
Demonstrate working knowledge of SCCM Environment and LOB build images.
Problem Solving & Decision Making, Business Knowledge & Partnership, Self -Management, Leadership, Planning & Project Management, Organization and Communication skills are required.
Knowledge of Remedy, and IT Asset Management are desirable.
Additional Information
Thanks & regards
Praveen K. Paila
************
$35k-54k yearly est. 60d+ ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Remote support specialist job in Farmington, CT
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$45k-64k yearly est. 60d+ ago
Information Technology
Vp 3.9
Remote support specialist job in Groton, CT
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$38k-82k yearly est. Auto-Apply 60d+ ago
Information Technology
Veterans Prime, Inc.
Remote support specialist job in Groton, CT
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
The Sleep Away Camp Target/Field Sports Specialistsupports the Girl Scouts of Connecticut's mission by developing and delivering safe, engaging, and age-appropriate target sports and field games. This includes non-competitive sports, archery, slingshot activities, and other outdoor games that promote confidence, skill-building, and fun. The Specialist ensures all activities are conducted in compliance with State Licensing Regulations, ACA Standards, Girl Scout Safety Activity Checkpoints, and GSOFCT Policies. This position also provides supervision and care for campers during designated program periods and supports unit/small-group activities as needed.
Essential ResponsibilitiesProgram Development & Delivery
Work with camp administration to coordinate and implement sports, games, and target sport programs.
Create and deliver curriculum for age-appropriate and skill-appropriate archery, slingshot, targets, and non-competitive field sports.
Provide pre-camp program orientation to staff regarding goals, safety protocols, activity availability, and program expectations.
Encourage camper-led program planning that aligns with the Girl Scout Leadership Experience (GSLE).
Coordinate sports and games schedules with the Program Director and unit staff.
Safety & Compliance
Ensure all sports and target activity areas meet safety and operational requirements.
Maintain a fully stocked first aid kit and complete required first aid documentation.
Communicate with the Director of First Aid regarding camper health updates or concerns.
Report accidents promptly and complete incident reports with accuracy.
Maintain knowledge of emergency procedures and demonstrate the ability to make immediate, safety-critical decisions.
Camper Supervision & Support
Supervise campers during assigned program periods and ensure safe, positive participation in sports and target activities.
Model inclusive, supportive behavior and maintain professional camper/staff relationships at all times.
Participate in unit programs and assist with small-group activities as assigned.
Operations & Collaboration
Participate in pre-camp training, staff meetings, and ongoing advisory sessions.
Monitor program supply inventory and report needs to the Camp Director.
Report facility or equipment repair needs promptly.
Keep accurate records and prepare written reports as required.
Participate in daily camp routines, including meals, flag ceremonies, kapers, cookouts, all-camp events, and opening/closing days.
Support opening and closing procedures for the camp season.
Perform other duties as assigned.
Skills & Competencies
High school diploma or equivalent required.
Must be 18 years of age or older.
Current Basic Archery certification or willingness to obtain.
Ability to teach or willingness to learn slingshot programming.
Familiarity with non-competitive field sports and outdoor games.
Current First Aid/CPR certification or willingness to obtain.
Ability to lift up to 50 lbs. and work in an active outdoor environment.
Strong communication and teamwork skills; ability to work effectively with diverse campers and staff.
Experience developing or assisting with sports or recreation programming preferred.
Experience working with children required.
Ability to develop, organize, and deliver Girl Scout outdoor program according to GSOFCT policies and standards.
Commitment to upholding Girl Scouts of Connecticut policies and program practices.
Other Requirements
Room and board provided as part of employment.
Mission Alignment
All staff are expected to promote and support the Girl Scout Mission: “Girl Scouting builds girls of courage, confidence, and character, who make the world a better place.”
$24k-36k yearly est. 52d ago
Product Application Specialist
Corpay
Remote support specialist job in Meriden, CT
Your role What you'll be doing What We Need Corpay is currently looking to hire a Product Application SupportSpecialist on a permanent basis within the UK Product Support division. This position falls under our Epyx line of business and is based in our Meriden office. In this role you will encounter a diverse role that will require you to become a business expert in everything within the software application. You will provide advice and expert problem solving to our existing and new customers and be their first point of contact for assistance. You will report into the VP of Customer Operations and regularly collaborate with other teams within the division.
How We Work
As a Product Application SupportSpecialist you will be expected to work from our Meriden office. Corpay will set you up for success by providing:
* Assigned workspace in the designated office
* Company-issued equipment
* Formal, hands-on training
Role Responsibilities
* Providing expert advice, problem solving and support to new and existing customers using the business software applications.
* Managing software incidents and tickets, including replicating and documenting the incidents.
* Managing, facilitate and liaise between the application users and development/technical IT teams.
* Working as a member of an agile sprint team, responsible for unit, regression and user acceptance testing against new and existing features, as well as actively support new software releases.
* Working with new and existing customers to understand their requirements for the solutions and the best configuration for these requirements.
* Providing detailed advice and guidance to customers on product best practices, queries and operational challenges that users may have in the use of the services. (both demand and supply side) .
* Providing virtual and onsite user training and support for both new and existing customers, including working with a project manager on the implementation strategies/setup.
Qualifications & Skills
* You will have previous experience in QA/UAT testing or supporting software solutions (2nd or 3rd line queries).
* Any exposure to tools such as JIRA/Slack/SQL studio/Team Foundation Server would be advantageous, but not essential.
* Previous experience of system integrations via XML (SOAP) web-services, API's (JSON) or FTP processes, would also be advantageous.
* Managing well under pressure.
* Presentation skills.
* Detail orientated.
* Enjoy the build and support processes for software.
* Assertive, team player and multi-tasking ability.
* Must have a driving licence due to visiting customer sites.
Benefits & Perks
* 4 X Life insurance
* Pension scheme - 5% employer contribution
* Private Healthcare
* 25 days Holiday (plus Holiday Buy/Sell)
* Access to LinkedIn learning
* Free rewards and discounts via Gratitudes
* Career Progression
Equal Opportunity/Affirmative Action Employer
Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.
For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEOC and Pay Transparency.
#LI-WK1
#LI-Onsite
About Corpay
Corpay is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.
All offers of employment made by Corpay (and its subsidiary companies) are subject to the successful completion of satisfactory pre-employment vetting by an independent supplier (Experian). This is in accordance with Corpay's Resourcing Policy and include employment referencing, identity, adverse financial, criminal and sanctions list checks. We do this to meet our legal and regulatory requirements.
Corpay is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities.
Notice to Agency and Search Firm Representatives: Corpay will not accept unsolicited CV's from agencies and/or search firms for this job posting. Resumes submitted to any Corpay employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Corpay. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
$79k-114k yearly est. 60d+ ago
Informational Technology Position
Connecticut Reap
Remote support specialist job in Hebron, CT
ANTICIPATED POSITIONS: Computer Technician SALARY: $58,000 - $63,000/year, Based on experience February 10, 2026 APPLICATION DEADLINE: Until Filled Hebron Public Schools is seeking an experienced Computer Technician to join the Central Office team. This is a full-time, 12-month-per-year position.
General: This position includes end-user support, routine maintenance, and infrastructure support.
How to Apply:
Applicants who wish to apply can visit our website ******************** - Hebron Public Schools website / Quick Links/ Employment /OPEN VACANCIES link to view and apply. You will be required to complete the application and upload a copy of your resume, up to three (3) current letters of reference and active certification (if applicable). Candidates will be required to undergo a background check.
Supervision: The Computer Technician reports to the Technology Director and is responsible for maintaining the integrity of the district's technology systems. Computer Technician responsibilities include desktop support for staff and students, daily network and server maintenance, and standard year-in/year-out computer maintenance. In addition to technical support, the Computer Technician is also responsible for supporting the Technology Director's efforts in managing educational software, researching technical requirements for new technology products and solutions, ensuring that they are compatible with existing school technology, and performing the implementation and distribution of new technology. Other related duties may be assigned at supervisor's discretion.
For full posting, visit: **********************************************************************************************************************************************
Physical Requirements:
Must have the physical ability to execute the full performance of duties for the position, including but not limited to: reaching, regularly lifting up to 40 pounds, standing, walking, carrying, bending, stooping, kneeling, crouching, sitting, and/or crawling.
Qualifications:
* High School Diploma
* Associates Degree Preferred
* Knowledge of computer systems
* Ability to work harmoniously with other employees and respect confidential information.
* Excellent organizational and communication skills.
* Able to work on several projects/reports at one time
Note: The above job description is illustrative and not all-inclusive of tasks and responsibilities of the position.
Non-Discrimination
The Hebron Board of Education is committed to a policy of equal opportunity/affirmative action for all qualified persons. The Hebron Board of Education does not discriminate in any employment practice, education program, or educational activity on the basis of race, color, religious creed, sex, age, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability (including, but not limited to, intellectual disability, past or present history of mental disorder, physical disability or learning disability), genetic information, access to Boy Scouts or other Designated Youth Groups or any other basis prohibited by Connecticut State and/or Federal non-discrimination laws.
Inquiries regarding the Hebron Board of Education's non-discrimination policies should be directed to: Dr. Donald Briere Title IX and Section 504 Coordinator Hebron Public Schools 508 Gilead Street, Hebron, Connecticut 06248 ************ ************************
$58k-63k yearly Easy Apply 2d ago
IT Operations Tech - Providence RI Area
Blue Mantis
Remote support specialist job in Providence, RI
DescriptionThe IT Operations Technician is part of a team that performs a broad range of technical and warehouse operational tasks to support Blue Mantis customers, internal departments, and partners. This position will be responsible for the packing/cleaning of IT equipment such as laptops, and IT peripherals. This position is an entry level position that will provide a potential growth opportunity to become a Blue Mantis Configuration Technician.
Key Responsibilities
This position is onsite Mon-Friday from 8:00AM to 4:30PM working in our Configuration Center/Warehouse in Pawtucket RI.
Receive and inspect incoming shipments for accuracy and damage.
Pick, pack, and ship orders according to company standards.
Load and unload trucks using forklifts, pallet jacks, or manually.
Maintain inventory accuracy through regular cycle counts and data entry.
Organize and maintain a clean and safe warehouse environment.
Responsible for proper cleaning, packaging and component verification of all equipment
Operate warehouse equipment in a safe and efficient manner.
Assist with other tasks and departments as needed.
Update company systems with required data in a detailed and professional manner
Skills, Knowledge & Expertise
Previous warehouse or logistics experience - Nice To have
Candidate must be able to lift 10-70 pounds regularly. Occasional lifting of items heavier than 100 pounds with help required.
Standing, bending, crawling, reaching/stretching, and working on ladders required.
Expertise with ServiceNow is a plus
Experience with Microsoft Excel & Office 365 Applications.
Basic math and computer skills; experience with inventory systems is a plus.
Strong attention to detail and organizational skills.
Ability to work in a fast-paced environment and follow directions.
Forklift certification - Nice To Have
Hardware and Operating system familiarity a plus
Ability to troubleshoot and communicate issues
Excellent communication skills, ability to interact professionally with clients Excellent customer service skills.
A+ or Network+ Certification a plus
Ability to multitask.
Ability and desire to learn new competencies.
Includes lifting and moving of IT equipment and boxes.
Travel (MA,CT,NH,ME,RI,VT)-as needed
Please note: This range is based on our market pay structures. However, individual salaries and hourly pay rates are determined by a variety of factors including, but not limited to business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Just because it's listed it does not mean that you will be awarded the rate listed. Years of experience and specific skills sets justifies the hourly rate that a person will be paid.
We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job. This job description is intended to describe the general nature of work being performed by employees in this job. It is not intended to be a complete list of all responsibilities, duties, and skills required. Agencies/3 Parties may not solicit to any employee of Blue Mantis. Any candidate information received from any Agency/3 Party will be considered a gift and property of Blue Mantis, unless the Agency/3 Party is an Authorized Vendor of Blue Mantis with an up-to-date Blue Mantis Contract in hand signed by Blue Mantis Talent Acquisition. No payment will be made to any Agency/3 Party who is not an Authorized Vendor, nor has specific approval in writing from Blue Mantis Talent Acquisition to engage in recruitment efforts for Blue Mantis. At this time, we have no interest in onboarding any new staffing partners.
$28k-57k yearly est. 20d ago
Information Technology Technician I
Connecticut State Community College 4.3
Remote support specialist job in Hartford, CT
Details:
The CT State Community College is developing a pool of applicants for potential part-time Information Technology Technician I. (Up to 17 hours per week).
These positions are on continuous recruitment, and are filled on an as-needed basis, depending specific department needs. You will only be contacted if there is a current need at the campus you indicated on your application and have met the qualifications/skills and experience that are required for the position. Your applications will stay active for 1 year.
Location:
Multiple Campuses
**This position is not remote**
A flexible schedule is required, including evenings and weekends as needed.
For more information about CT State Community College and the campus please visit Home - CT State
Please note that currently, not all campuses have an opening, however we are accepting applications for all campuses within the CT State Community College.
Asuntuck-170 Elm Street, Enfield, CT
Capital-950 Main Street, Hartford, CT
Gateway-20 Church Street, New Haven, CT
Housatonic-900 Lafayette Blvd, Bridgeport, CT
Manchester-Great Path, Manchester, CT
Middlesex-100 Training Hill Rd, Middletown, CT
Naugatuck Valley-Waterbury and Danbury Campuses
Northwestern-Park Pl, Winsted, CT
Norwalk-188 Richards Ave, Norwalk, CT
Quinebaug Valley-42 Upper Maple St, Danielson, CT
Three Rivers- 574 New London Turnpike, Norwich, CT
Tunxis-271 Scott Swamp Rd 100 Building, Farmington, CTCT State Community College Mission:
Connecticut State Community College (CT State) provides access to academically rigorous and innovative education and training focused on student success. The College supports excellence in teaching and learning, makes data-informed decisions, promotes equity, advances positive change for the students, communities, and industries it serves, and awards associates degrees and certificates.
CT State Community College Vision:
CT State will be recognized for exceptional student success, educational leadership, and transformative collaboration with business and industry, government, educational, and key stakeholders while advancing diverse opportunities for Connecticut's citizens and communities.
CT State Community College Equity Statement:
The CSCU system commits to bold and disruptive change by actively identifying, naming, and dismantling structural racism, systemic poverty, and other barriers; establishing equitable and anti-racist policies and practices; and empowering students, faculty, staff, and administrators to advance racial, social, and economic justice. Our core collective responsibility is to continuously assess practices and policies and transform the world we live in by eliminating inequities.
Anticipated Start Date:
Continuous open recruitment
Application Deadline:
Filled on an as-needed basis, depending on specific college needs. Applications will stay active for 1 year.
Position Summary:
The Information Technology Technician I performs computer hardware and software maintenance and repair at a Community College which relies on computerized services in support of its academic and administrative functions. Those computerized services include information technology assistance to academic computer labs, classroom computerized instruction and to departments such as the Business Office, Registrar, Admission, Library, and Student Services.
The position's role is focused on providing technical assistance to the users of the various computer systems through diagnosing and repairing computer and software operating problems but also includes computer installation and modification as well as demonstrating proper computer and related equipment operation.
Example of Job Duties:
Under the direction of the under the supervision of the Director of Information Technology or other administrator, the incumbent is accountable for the following essential functions:
Functioning of the College's microcomputer systems
accountable for contributing to the proper functioning of the College's computer systems by performing a range of skilled technical work to support their operation.
Advice and assistance in computer and peripheral equipment operation.
accountable for assisting computer users to be appropriately skilled in the use of their computer equipment and software.
This posting includes qualifications, experience and skills but is not limited to the full specifications stated in the job description. Candidate may perform some or all of the job functions.
Minimum Qualifications:
Associate's degree, preferably in a computer technology area, or one to three years of experience in computer system and software installation, repair, maintenance and operation; or a combination of education, training, and experience which would lead to the competencies required for successful performance of the position's essential duties.
Successful Candidate must have or must possess:
Microcomputer hardware, software, related peripheral equipment, software applications and equipment assembly and installation.
Installing, operating, adapting, diagnosing and repairing malfunctions in computer equipment and software, including complex software systems such as the Banner system.
Candidates must possess proven ability to effectively work with culturally, linguistically, and ethnically diverse faculty, staff, and students. Experience with reflective, interactive, culturally responsive pedagogical teaching techniques. They are expected to have excellent oral and written communication skills along with strong Information technology literacy skills such as Microsoft Office (Word, Excel, Outlook, Teams etc.)
Salary:
$34.06 hourly.
Application Instructions:
To apply you must submit a cover letter and resume. The cover letter may be entered as text in the corresponding box, or it can be uploaded as a combined file with the resume.
Incomplete applications and links to other sources to view resumes are not acceptable. Please note that due to the large volume of applications received, we are unable to field phone/email inquiries and confirm receipt of completed applications. You will receive an automated email confirming that your application was submitted successfully. For more information or to apply via our website at ******************
Background Screening:
All employment, if offered, is contingent upon proof of citizenship or employability under the requirement of the Immigration and Control Act (IRCA) and the successful passing of a background check, including granting permission to contact current and previous employers for verification. CSCU is committed to providing a safe campus community. Background investigations include reference checks, a criminal history record check and, when appropriate, a financial (credit) report or driving history check.
Continuing Notice of Nondiscrimination
CT State Community College does not discriminate on the basis of age, ancestry, color, national origin, gender identity or expression, genetic information, learning disability, marital status, intellectual disability, physical disability (including but not limited to blindness), present or past history of mental disability, prior criminal record, race, religious creed, sex (including pregnancy and sexual harassment), sexual orientation, retaliation for previously opposed discrimination or coercion, veteran status, victims of domestic violence, sexual assault, and/or trafficking or any other federal or state protected class in its employment, programs, and activities, unless the provisions of Section 46a-80(b) or 46a-81(b) of the Connecticut General Statutes are controlling or there are bona fide occupational qualifications excluding persons in one of the above protected groups.
For information regarding the nondiscrimination, disability, and Title IX policies/procedures, contact: John-Paul Chaisson-Cardenas, Vice President for Diversity, Equity, and Inclusion, CT State Community College, 185 Main Street, New Britain, CT 06051, ************ or [email protected].
CSCC IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER.
$34.1 hourly Auto-Apply 60d+ ago
Technical Support Engineer
I-M Technology 3.8
Remote support specialist job in Norwich, CT
This is a position that we keep open all the time as we never know when the right fit candidate will come along plus client acquisition can lead to immediate openings in technical positions.
At I-M Technology, we help Connecticut, Massachusetts and Rhode Island based companies with their IT and cybersecurity needs. Because we're growing, we are seeking a Technical Engineer to join our Client Support Group in our Norwich CT headquarters!
To be clear this is a position in Connecticut and not remote.
Candidates must live within 60 miles of 06360 or be willing to relocate to CT or RI.
Our company core values are:
Do the right things right
Better every day
Integrity
Respect
Here's what we are looking for (skills) -
Passion for teamwork, continuing education, problem-solving and exceptional customer service
A computer techie with a great personality and the desire to work hard.
5+ Years experience within the MSP industry providing IT support.
Great people and customer service skills.
Experience with RMM tools and ticketing (PSA) software.
Microsoft Certifications preferably MCP in
Azure: AZ-900, AZ104
365: MS-900, MS-102
Server 2016/2019/2022
Network and/or security certifications: CCNA, Network+, Security+
Networking experience with firewalls, wireless and VLANs
Virtualization experience with HyperV (preferred) or ESXi
Here is what you'll be doing (duties) -
Handling client support requests, remote or on-site at their offices
Assisting team members with ticket escalations
Onboarding new clients and following our best practices.
Using and improving client documentation.
Assisting with client projects i.e. server upgrades, wireless deployments etc.
Here is what we provide you with (benefits) -
Competitive starting salary based on experience
401k with company match
Health insurance with company contribution
5 weeks PTO (available after 90 days)
Birthday off
Performance bonuses
Paid training and certification program with financial incentives with our Learn to Earn program
Use of company provided shared vehicles and tools
Company Surface laptop/tablet, VOIP phone/app, smartphone, and other gear
An upbeat, successful, and motivated team to work with
Please include a cover letter.
$61k-89k yearly est. Auto-Apply 60d+ ago
Help Desk Support
Mindlance 4.6
Remote support specialist job in Hartford, CT
Handle all manner of PC, laptop and tablet related hardware and operating system configuration as well as Equipment Deployment Project activity including annual refresh project while maintaining daily workload. Depot Staff will image devices, track inventory, ship devices, troubleshoot hardware/software and log files.
Maintain process and communication with Engineering and other supporting departments.
Process disposal requests from campus locations.
Depot staff will be required to participate in after-hours on call support activities as needed and work extended hours to complete project activity or catch up on workload.
Assist with the LOB refresh project of 1000 devices a month.
This will involve imaging, QA, Labeling, Shipping and Updating remedy asset for all equipment shipped for Remedy request throughout the US.
Qualifications
This will be a First Shift Position-
The Depot ISC's will be packing and moving large quantities of equipment and should be able to lift 50 lbs.
Demonstrate working knowledge of workstations, configurations and operating systems (Active Directory, Excel, Word, Access, MS System Center Console Management, MS Deployment Tool).
Demonstrate advanced hardware knowledge.
Demonstrate working knowledge of SCCM Environment and LOB build images.
Problem Solving & Decision Making, Business Knowledge & Partnership, Self -Management, Leadership, Planning & Project Management, Organization and Communication skills are required.
Knowledge of Remedy, and IT Asset Management are desirable.
Additional Information
Thanks & regards
Praveen K. Paila
************
$35k-54k yearly est. 5h ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Remote support specialist job in Norwich, CT
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
The Sleep Away Camp Target/Field Sports Specialistsupports the Girl Scouts of Connecticut's mission by developing and delivering safe, engaging, and age-appropriate target sports and field games. This includes non-competitive sports, archery, slingshot activities, and other outdoor games that promote confidence, skill-building, and fun. The Specialist ensures all activities are conducted in compliance with State Licensing Regulations, ACA Standards, Girl Scout Safety Activity Checkpoints, and GSOFCT Policies. This position also provides supervision and care for campers during designated program periods and supports unit/small-group activities as needed.
Essential Responsibilities
Program Development & Delivery
* Work with camp administration to coordinate and implement sports, games, and target sport programs.
* Create and deliver curriculum for age-appropriate and skill-appropriate archery, slingshot, targets, and non-competitive field sports.
* Provide pre-camp program orientation to staff regarding goals, safety protocols, activity availability, and program expectations.
* Encourage camper-led program planning that aligns with the Girl Scout Leadership Experience (GSLE).
* Coordinate sports and games schedules with the Program Director and unit staff.
Safety & Compliance
* Ensure all sports and target activity areas meet safety and operational requirements.
* Maintain a fully stocked first aid kit and complete required first aid documentation.
* Communicate with the Director of First Aid regarding camper health updates or concerns.
* Report accidents promptly and complete incident reports with accuracy.
* Maintain knowledge of emergency procedures and demonstrate the ability to make immediate, safety-critical decisions.
Camper Supervision & Support
* Supervise campers during assigned program periods and ensure safe, positive participation in sports and target activities.
* Model inclusive, supportive behavior and maintain professional camper/staff relationships at all times.
* Participate in unit programs and assist with small-group activities as assigned.
Operations & Collaboration
* Participate in pre-camp training, staff meetings, and ongoing advisory sessions.
* Monitor program supply inventory and report needs to the Camp Director.
* Report facility or equipment repair needs promptly.
* Keep accurate records and prepare written reports as required.
* Participate in daily camp routines, including meals, flag ceremonies, kapers, cookouts, all-camp events, and opening/closing days.
* Support opening and closing procedures for the camp season.
* Perform other duties as assigned.
Skills & Competencies
* High school diploma or equivalent required.
* Must be 18 years of age or older.
* Current Basic Archery certification or willingness to obtain.
* Ability to teach or willingness to learn slingshot programming.
* Familiarity with non-competitive field sports and outdoor games.
* Current First Aid/CPR certification or willingness to obtain.
* Ability to lift up to 50 lbs. and work in an active outdoor environment.
* Strong communication and teamwork skills; ability to work effectively with diverse campers and staff.
* Experience developing or assisting with sports or recreation programming preferred.
* Experience working with children required.
* Ability to develop, organize, and deliver Girl Scout outdoor program according to GSOFCT policies and standards.
* Commitment to upholding Girl Scouts of Connecticut policies and program practices.
Other Requirements
* Room and board provided as part of employment.
Mission Alignment
All staff are expected to promote and support the Girl Scout Mission: "Girl Scouting builds girls of courage, confidence, and character, who make the world a better place."
$24k-36k yearly est. 46d ago
Informational Technology Position
Connecticut Reap
Remote support specialist job in Cheshire, CT
Supervisor of Technology Support Services To directly supervise employees and manage technology resources in order to deliver the highest level of support to all technology users in the Cheshire Public Schools. Essential Performance Responsibilities:
* Supervising a staff of five Technology Assistants (union) by assigning work, providing feedback, approving hours worked and managing absence requests.
* Technical administration of all software applications:
* Google Admin Console
* Windows Active Directory and Policy Management
* Mutualink automated emergency response solution
* Mitel/Micollab phone system and server
* Maintenance and IT Direct ticketing system
* Food Service (Mosaic)
* PowerSchool, Chromebook and iPad management, etc.
* Technical administration of all district hardware including:
* Mitel/Micollab phone system and server
* Fleet of over 4,000 chromebooks
* Windows desktop PCs and laptops
* Smart Interactive whiteboards and projectors
* iPads and JAMF MDM software
* MultiFunction printers using PaperCut
* Develop and maintain documentation regarding troubleshooting and repair procedures
* Maintain an accurate list of equipment at all locations using inventory tracking tool
* Other duties and responsibilities as assigned by the Director of Technology Services.
Travel Requirements:
* Travel to all school district locations as necessary including transporting technology equipment
Knowledge, Skills and Abilities:
* Ability to carry out instructions furnished in written or oral form, and to work with minimum supervision.
* Ability to problem-solve and prioritize a variety of support questions and satisfy user needs.
* Possesses strong teamwork and consensus-building skills. Maintains cooperative working relationships within the team and organization.
* Extensive knowledge of sound practices in device and network maintenance.
* Time management is essential to effectively organize and prioritize the multitude of situations that arise each day.
* Ability to supervise employees and provide clear direction, goals and objectives in a proactive, effective and respectful manner.
* Ability to train employees and lead them through changes in procedures, etc.
Physical and Mental Demands, Work Hazards:
Works in standard office and school building environments. Ability to transport equipment in your personal vehicle up to 40 lbs.
Qualifications Profile:
Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to:
* Experience as an active contributor in a technology team environment
* High School diploma (minimum), technical school, college graduate or equivalent working experience.
* Training and successful related experience in computer hardware, software and network use, troubleshooting and repair.
* A+ certification and networking certifications are a plus.
* Motor Vehicle Operator's License and ability to provide own transportation.
Reports to: Director of Technology Services
Salary: Commenserate with experience
To Apply:
Please apply online at ************************************* OR ********************** Click on Job Opportunities.
Cheshire Public Schools reserves the right to close the posting when a suitable applicant is found before the closing date.
$31k-62k yearly est. 12d ago
Technical Support Engineer
I-M Technology, LLC 3.8
Remote support specialist job in Norwich, CT
Job Description
This is a position that we keep open all the time as we never know when the right fit candidate will come along plus client acquisition can lead to immediate openings in technical positions.
At I-M Technology, we help Connecticut, Massachusetts and Rhode Island based companies with their IT and cybersecurity needs. Because we're growing, we are seeking a Technical Engineer to join our Client Support Group in our Norwich CT headquarters!
To be clear this is a position in Connecticut and not remote.
Candidates must live within 60 miles of 06360 or be willing to relocate to CT or RI.
Our company core values are:
Do the right things right
Better every day
Integrity
Respect
Here's what we are looking for (skills) -
Passion for teamwork, continuing education, problem-solving and exceptional customer service
A computer techie with a great personality and the desire to work hard.
5+ Years experience within the MSP industry providing IT support.
Great people and customer service skills.
Experience with RMM tools and ticketing (PSA) software.
Microsoft Certifications preferably MCP in
Azure: AZ-900, AZ104
365: MS-900, MS-102
Server 2016/2019/2022
Network and/or security certifications: CCNA, Network+, Security+
Networking experience with firewalls, wireless and VLANs
Virtualization experience with HyperV (preferred) or ESXi
Here is what you'll be doing (duties) -
Handling client support requests, remote or on-site at their offices
Assisting team members with ticket escalations
Onboarding new clients and following our best practices.
Using and improving client documentation.
Assisting with client projects i.e. server upgrades, wireless deployments etc.
Here is what we provide you with (benefits) -
Competitive starting salary based on experience
401k with company match
Health insurance with company contribution
5 weeks PTO (available after 90 days)
Birthday off
Performance bonuses
Paid training and certification program with financial incentives with our Learn to Earn program
Use of company provided shared vehicles and tools
Company Surface laptop/tablet, VOIP phone/app, smartphone, and other gear
An upbeat, successful, and motivated team to work with
Please include a cover letter.
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YbYim0fTrM
$61k-89k yearly est. 4d ago
2026 Day Camp Target & Field Sports Specialist
Girl Scouts of Connecticut 4.1
Remote support specialist job in Manchester, CT
The Target & Field Sports Specialist brings energy, safety, and fun to all athletic and target-based programs at camp. Working closely with the Program Director, this position designs and leads engaging, non-competitive sports and archery activities that build camper confidence, teamwork, and skill.
The Specialist ensures all programming is developmentally appropriate, inclusive, and consistent with Girl Scouts of Connecticut (GSofCT) standards, State of Connecticut regulations, American Camp Association (ACA) standards, and Safety Activity Checkpoints.
Essential Responsibilities
Program Leadership
* Develop and deliver safe, age-appropriate archery, slingshot, and field games that align with weekly camp themes and Girl Scout values.
* Create lesson plans that foster fun, cooperation, and personal challenge rather than competition.
* Lead daily activities in the sports field and archery range, adapting for varying camper abilities and group sizes.
* Provide enthusiastic instruction and coaching to help campers develop confidence and skill mastery.
* Ensure proper use and storage of all sports and target equipment.
Health, Safety, and Risk Management
* Enforce all safety guidelines for sports, games, and target sports per ACA, state, and GSofCT standards.
* Maintain a well-equipped first aid kit at assigned program areas.
* Monitor weather conditions and adjust activities as needed for safety.
* Conduct and document equipment safety checks regularly, reporting any maintenance needs to the Program Director.
* Maintain clear awareness of camper allergies and medical needs, coordinating with the Director of First Aid as necessary.
* Complete incident or accident reports promptly and accurately.
Collaboration & Communication
* Work collaboratively with the Program Director, Unit Leaders, and camp staff to schedule and coordinate sports and target programming.
* Participate in pre-camp training, in-service training, and weekly staff meetings.
* Communicate program needs, supply requests, and safety concerns in a timely manner.
* Support all-camp activities, ceremonies, and special events.
* Promote positive, inclusive interactions among campers and staff.
Camper Engagement
* Encourage girl-led planning, teamwork, and creative problem-solving during activities.
* Model good sportsmanship, patience, and enthusiasm.
* Provide positive reinforcement and individualized support to help campers grow in confidence and skill.
Other Duties
* Participate in camp opening and closing procedures.
* Attend both optional camper overnights/late nights as applicable.
* Support additional camp duties as assigned by the Program Director or Camp Director.
Qualifications
* Must be at least 18 years of age.
* High school diploma or equivalent required.
* Certification as a USA Archery Instructor or willingness to obtain prior to camp.
* Current Adult & Child FA/CPR/AED certification (or willingness to obtain upon hire).
* Experience teaching or assisting in recreational or athletic programs, especially archery or field games.
* Ability to teach and inspire youth with patience, creativity, and enthusiasm.
* Strong communication and leadership skills.
* Ability to work collaboratively as part of a team and adapt to changing situations.
* Commitment to the Girl Scout Mission and to fostering inclusive, girl-led experiences.
Physical Requirements
* Ability to effectively communicate and demonstrate safe use of sports and archery equipment.
* Ability to lift and carry up to 50 pounds.
* Ability to work in outdoor conditions including heat, humidity, and uneven terrain.
* Visual and auditory ability to identify and respond to hazards or unsafe behaviors.
* Ability to provide first aid and respond calmly in an emergency.
How much does a remote support specialist earn in New London, CT?
The average remote support specialist in New London, CT earns between $33,000 and $88,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.
Average remote support specialist salary in New London, CT