Help Desk Specialist III
Remote support specialist job in Pensacola, FL
Global Business Solutions, Inc., established in 1995, offers customers a distinctive blend of information technology capabilities, education and training services, and information assurance solutions. Managed by a team of executive leaders experienced in the field of information technology and training services within the industry and government, GBSI prides itself on exceeding expectations. Our award-winning solutions give clients the support tools needed to successfully deliver in evolving environments with confidence.
Job Description
****Notice****
This position does not represent a current opening and is posted for the purpose of collecting multiple resumes across various skill levels for a pending contract. GBSI may consider candidates who express an interest in this position for future job openings.
Please submit your resume with your online application when applying for this position. Applications without an attached resume will be disqualified.
Please indicate, at the top of your resume, which level of experience you feel you are qualified.
Role and Responsibilities
The primary responsibility of the Help Desk Specialist will be to answer customer inquiries and resolve complaints related to computing or networking. Receiving customer problems via email or telephone, troubleshooting the problem and resolving the issue in a timely manner is vital for the Help Desk Specialist. The Help Desk Specialist is typically expected to know how to research resolutions to uncommon customer issues and to fix the problem in a reasonable amount of time that is satisfactory to the customer.
Primary Objectives of the Help Desk Specialist
Responds to and diagnoses problems through discussions with users;
Ensures a timely process through which problems are controlled and includes but is not limited to:
Problem recognition;
Research;
Isolation;
Resolution;
Follow-up.
Provides support to end users on a variety of issues;
Identifies, researches, and solves minor to complex technical problems;
Promptly responds to telephone calls, email and personnel requests for technical support;
Documents, tracks, and monitors the problem to ensure a timely resolution;
Provides second-tier support to end users for either PC, server, or mainframe applications or hardware;
Interacts with network services, software systems engineers, and/or applications development to restore service and/or identifies and corrects the problem;
Simulates or recreates user problems to resolve operating difficulties;
Recommends systems modifications to reduce user problems.
Entry Level
The Entry Level Help Desk Specialist applies fundamental concepts, processes, practices, and procedures on technical assignments. The Entry Level Help Desk Specialist performs work that requires some practical experience and training. Work is performed under supervision.
Journeyman
The Journeyman Help Desk Specialist possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature, requiring original and innovative thought to determine the best course of action to accomplish tasks. The Journeyman Help Desk Specialist operates with considerable latitude in developing methodologies and presenting solutions to problems.
Senior
The Senior Help Desk Specialist possesses and applies wide-ranging knowledge across key tasks and high impact assignments. Plans and leads major technology assignments. Evaluates performance results and recommends major changes affecting short-term project growth and success. The Senior Help Desk Specialist will also function as a technical expert across multiple project assignments. This position may supervise others.
Qualifications
Qualifications and Education Requirements
Entry Level
Associate's Degree in an Information Technology related field with zero (0) to two (2) years of experience, or;
One (1) to three (3) years of experience without a degree;
Must possess one (1) or more of the following certifications:
CompTIA A+ CE;
CompTIA Network+ CE;
SSCP - Systems Security Certified Practitioner;
Ability to pass a Government background check
Journeyman
Associate's Degree in an Information Technology related field with three (3) to five (5) years of experience, or;
Five (5) to seven (7) years of experience without a degree;
Must possess one (1) or more of the following certifications:
GSEC - GIAC Security Essentials;
CompTIA Security+ CE;
SSCP - Systems Security Certified Practitioner;
Ability to pass a Government background check
.
Senior
Bachelor's Degree in an Information Technology related field with seven (7) to ten (10) years of experience, or;
Ten (10) or more years of experience without a degree;
Must possess one (1) or more of the following IAT Level II certifications:
GSEC - GIAC Security Essentials;
CompTIA Security+ CE;
SSCP - Systems Security Certified Practitioner.
Must possess one (1) or more of the following IAM Level II certifications:
GSLC - GIAC Security Leadership Certification;
CAP - Certified Authorization Professional;
CISM - Certified Information Security Manager;
CISSP or Associate - Certified Information Systems Security Professional;
CASP - CompTIA Advanced Security Professional;
Ability to pass a Government background check.
.
Additional Information
GBSI is an Equal Opportunity and Affirmative Action Employer committed to providing equal employment opportunity without regard to an individual's race, color, religion, creed, age, sex (including pregnancy), sexual orientation, gender identity, genetics, marital status, national origin, disability, veteran status, political affiliation or belief. This equal opportunity applies to every area of employment at GBSI, including recruitment, hiring, training, transfers, promotions, terminations, compensation, and benefits. We continue to affirm our commitment to an inclusive workplace through Affirmative Action Plans that address employment opportunities for qualified women, minorities, veterans, and individuals with disabilities. We welcome and encourage diversity in our workforce.
Our policies prohibit discrimination and harassment based on race, color, religion, creed, age, sex (including pregnancy), sexual orientation, gender identity, genetics, marital status, national origin, disability, veteran status, political affiliation or belief. It is important that employees and applicants trust that they can address a concern of discrimination or harassment without retribution. GBSI will not tolerate retaliation against an individual who reports, opposes, or participates in an investigation of discriminating or harassment that violates GBSI policies.
GBSI invites any employee or any applicant for employment to review GBSI's written Affirmative Action program, absent the data metrics required by §60-741.44(k). The AAP is available for inspection upon request during the hours of 8:00am - 4:00pm Monday - Friday in the Human Resources department. Any questions should be directed to Sheila D. Dyer, GBSI's EEO Administrator.
No part of this Position Description or of any other shall be construed as an employment contract. Employment with GBSI is at will and constrained by both the laws of the State of Florida and those of the state wherein the employee performs services for the company.
Caregiver Needed: Support for an Adult Client - Pensacola, FL
Remote support specialist job in Pensacola, FL
Job DescriptionCaregiver Needed: Support for an Adult Client - Pensacola, FL Pay Rate: TBD Date & Duration: December 3rd - 6-hour shift
We're seeking a reliable and compassionate caregiver or helper to assist a client in Pensacola, Florida (32507) for a one-day pre- and post-operative appointment.
Responsibilities:
Pick up the client and arrive 1 hour early at the clinic
Stay during the 1.5-hour procedure
Drive the client home safely after the procedure
Remain with the client for a few hours post-operation to ensure comfort and safety
If you're dependable, caring, and available on December 3rd, we'd love to connect with you for this short-term care opportunity.
Hiring info:
We're looking for private helpers/ caregivers for clients on Herewith, a free online platform that makes getting hired and paid as a private caregiver fast and easy. Here's what we provide:
✔️ Free background checks for all applicants
✔️ A professional helper profile to apply for jobs easily
✔️ Real-time job notifications for opportunities in your area
✔️ Convenient mobile app (Helper: Jobs on Herewith) to manage your clients, hours, and payments
Once your Herewith helpers profile is set up, you'll receive instant notifications for new job postings and have the flexibility to apply with just one tap. Plus, be the first to take advantage of one-time tasks, a new way to make money helping others.
Get started today and make a meaningful impact in your community!
Learn more about Herewith at *****************************
Bank Network Administrator & IT Support
Remote support specialist job in Pensacola, FL
Network Administrator and IT Support for a locally owned bank holding company with two separately chartered banks in the Pensacola area. The position's primary location is The Warrington Bank's 4410 W. Fairfield Drive branch in Pensacola.
Please note this is Not an entry level position. Direct and relevant work experience is required. This is a full time in-office position.
First priority of the position is end user support keeping front line staff productive. Application troubleshooting, network and connectivity troubleshooting, account lockouts, application installation, workstation replacements and setups, etc.
Second priority, which accounts for the majority of time and tasks, is to assist the Information Security Officer with server and infrastructure maintenance, firewall administration, development and maintenance of policies and procedures, vulnerability management and remediation, internal audit, and general oversight of the IT environment.
There is considerable room for growth and professional advancement in this position. Banking is a highly regulated, high tech, high security industry, with frequent systems implementations and migrations - there are always new skills and systems.
This position reports directly to senior management.
All duties require the applicant to be comfortable working in an environment that stresses dual control and secondary review at all levels.
Salaried with weekly pay. Mon-Thu 8:30AM-4:30PM, Fri to 5:00PM. Paid Federal holidays. Evening and weekend tasks are uncommon but occasionally necessary.
Dynamic PC Support Techician
Remote support specialist job in Pensacola, FL
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Tier 1 Technician
Remote support specialist job in Pensacola, FL
Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in the intelligence community, defense, civil, and commercial markets.
NightWing is supporting a U.S. Government customer on a large mission critical development and sustainment program to design, build, deliver, and operate a network operations environment; including introducing new cyber capabilities to address emerging threats. NightWing is seeking a Cyber Watch Officer to perform a wide variety of technical tasks in support of operations, production and test environments.
Responsibilities include:
Supports and provides Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis and resolution of problems.
Provides support for the escalation and communication of status to agency management and internal customers.
Observes, analyzes and reports data; and when appropriate makes necessary repairs to equipment.
Utilizes various engineering and scientific drawings, manuals and other related documentation in the performance of assigned tasks. This position requires shift work.
Required Skills:
Must be able to work shift schedule
U.S. Citizenship
Must have an active/current Top Secret clearance with SCI eligibility.
Must be able to obtain DHS Suitability
No experience required
Experience and/or familiarity with one or more of the following: M365, Call Distribution Systems, Red Hat, Microsoft Windows (10, 11), VMware, SharePoint
Experience with monitoring system health and status
Experience documenting problems and resolutions through a tracking program
Experience performing various administrative duties and provide technical assistance, with the supervision of a team leader to remotely located users
Tier I experience: General troubleshooting, triage, or performance of specific tasks (i.e. user account creation, password resets/unlocks, share drive access, remote software installations)
Desired Skills:
Experience interfacing with the following groups: software development, testing, integration, deployment, sustainment, maintenance, etc.
Experience working in an Agile environment
Experience with ITIL methodology
Experience and/or familiarity with one or more of the following shell scripts: Bourne, C, Krone, Bash, Perl, etc.
Experience and/or familiarity with one or more of the following: TCP/IP, Cisco switches and routers, VLAN, firewall, VPN, storage arrays (RAID, Blades), etc.
Experience performing incident response (tiered support model), using an Incident Management System.
Tier II experience: Prioritize incidents. Perform detailed troubleshooting, root cause analysis. Determine multi-user, multi-system correlations.
Experience interfacing directly with customer and program management team.
Experience providing status to program management and input to customer status reports.
Required Education:
Bachelor's degree in Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering or a related discipline is required.
[Four (4) years of experience (for a total of six (6) or more years) may be substituted for a degree.]
Desired Certifications:
DoD 8570.1-M Compliance at IAT Level I
Information Technology Infrastructure Library (ITIL) certification
Sydeo 3492
At Nightwing, we value collaboration and teamwork. You'll have the opportunity to work alongside talented individuals who are passionate about what they do. Together, we'll leverage our collective expertise to drive innovation, solve complex problems, and deliver exceptional results for our clients.
Thank you for considering joining us as we embark on this new journey and shape the future of cybersecurity and intelligence together as part of the Nightwing team.
Nightwing is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Auto-ApplyTier 1 Technician
Remote support specialist job in Pensacola, FL
Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in the intelligence community, defense, civil, and commercial markets.
NightWing is supporting a U.S. Government customer on a large mission critical development and sustainment program to design, build, deliver, and operate a network operations environment; including introducing new cyber capabilities to address emerging threats. NightWing is seeking a Cyber Watch Officer to perform a wide variety of technical tasks in support of operations, production and test environments.
**Responsibilities include:**
+ Supports and provides Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis and resolution of problems.
+ Provides support for the escalation and communication of status to agency management and internal customers.
+ Observes, analyzes and reports data; and when appropriate makes necessary repairs to equipment.
+ Utilizes various engineering and scientific drawings, manuals and other related documentation in the performance of assigned tasks. This position requires shift work.
**Required Skills:**
+ Must be able to work shift schedule
+ U.S. Citizenship
+ Must have an active/current Top Secret clearance with SCI eligibility.
+ Must be able to obtain DHS Suitability
+ No experience required
+ Experience and/or familiarity with one or more of the following: M365, Call Distribution Systems, Red Hat, Microsoft Windows (10, 11), VMware, SharePoint
+ Experience with monitoring system health and status
+ Experience documenting problems and resolutions through a tracking program
+ Experience performing various administrative duties and provide technical assistance, with the supervision of a team leader to remotely located users
+ Tier I experience: General troubleshooting, triage, or performance of specific tasks (i.e. user account creation, password resets/unlocks, share drive access, remote software installations)
**Desired Skills:**
+ Experience interfacing with the following groups: software development, testing, integration, deployment, sustainment, maintenance, etc.
+ Experience working in an Agile environment
+ Experience with ITIL methodology
+ Experience and/or familiarity with one or more of the following shell scripts: Bourne, C, Krone, Bash, Perl, etc.
+ Experience and/or familiarity with one or more of the following: TCP/IP, Cisco switches and routers, VLAN, firewall, VPN, storage arrays (RAID, Blades), etc.
+ Experience performing incident response (tiered support model), using an Incident Management System.
+ Tier II experience: Prioritize incidents. Perform detailed troubleshooting, root cause analysis. Determine multi-user, multi-system correlations.
+ Experience interfacing directly with customer and program management team.
+ Experience providing status to program management and input to customer status reports.
**Required Education:**
+ Bachelor's degree in Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering or a related discipline is required.[Four (4) years of experience (for a total of six (6) or more years) may be substituted for a degree.]
**Desired Certifications:**
+ DoD 8570.1-M Compliance at IAT Level I
+ Information Technology Infrastructure Library (ITIL) certification
Sydeo 3492
_At Nightwing, we value collaboration and teamwork. You'll have the opportunity to work alongside talented individuals who are passionate about what they do. Together, we'll leverage our collective expertise to drive innovation, solve complex problems, and deliver exceptional results for our clients._
_Thank you for considering joining us as we embark on this new journey and shape the future of cybersecurity and intelligence together as part of the Nightwing team._
_Nightwing is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class._
Business Technology Specialist
Remote support specialist job in Destin, FL
Employment Type: Full-time
About the Role
For over a decade, Inspiroz has established a reputation in the Managed IT Services industry as a premier provider of technology strategy and support.
We are seeking a Business Technology Specialist to support one of our rapidly expanding commercial clients in the property management space. This role is exclusively assigned to this customer and plays a critical part in helping integrate newly acquired offices into a standardized, modernized technology environment. This position blends project coordination, technical engineering expertise, and end-user experience oversight. You will serve as the primary technical representative, working closely with our Technical Account Manager to design and execute a repeatable onboarding and integration plan for newly acquired sites across the country. The ideal candidate is technically strong, people-centric, highly organized, and energized by travel, change, and fast-paced environments.
Key Responsibilities
Integration & Project Coordination:
Lead technology integration for newly acquired locations (20-30+ annually).
Develop and refine a repeatable onboarding and infrastructure standards plan.
Coordinate implementation activities with internal onsite technician teams.
Technical Engineering & Support:
Provide Level 2+/3 technical expertise for integrations, migrations, and endpoint management.
Architect and validate cloud-based solutions within a fully Microsoft environment (Entra ID, Intune).
Ensure consistent device experience, security, and best practices across 50+ offices.
Strategy & Process Development:
Help shape the long-term technology roadmap aligned with the customer's rapid growth strategy.
Identify opportunities to streamline processes and maintain strong communication with stakeholders
Requirements
Level 2+/3 engineering skillset.
Strong experience with Microsoft cloud technologies, including Entra ID and Intune.
Experience with Meraki networking (switching, wireless, security appliances).
Background in project coordination or technical project implementation in a technical environment.
High emotional intelligence and a people-first communication approach.
Travel Requirement
Up to 50% nationwide travel, with multi-day onsite work at newly acquired offices.
Travel generally includes comfortable onsite accommodation.
Benefits
$70,000-$80,000+ salary depending one experience
Medical, vision, and dental insurance
Auto-ApplyOperating Room Support Specialist, VNS - Part Time (Alabama)
Remote support specialist job in Pensacola, FL
Join us today and make a difference in people's lives!
LivaNova is a global medical technology company built on nearly five decades of experience and a relentless commitment to improving the lives of patients around the world. Our advanced technologies and breakthrough treatments provide meaningful solutions for the benefit of patients, healthcare professionals, and healthcare systems. The company is listed on the NASDAQ stock exchange under the ticker symbol “ LIVN .” LivaNova is headquartered in London (UK) with a presence in over 100 countries and a team of more than 3,000 employees worldwide.
LivaNova Neuromodulation:
As pioneers of the VNS (Vagus Nerve Stimulation) Therapy system, LivaNova continues to advance medical device solutions for patients affected by Drug-Resistant Epilepsy (DRE) and Difficult-to-Treat Depression (DTD). There are 3 million people in the U.S. alone and one on three people with epilepsy are drug resistant. People with severe seizures have, on average, a shorter life expectancy and an increased risk of cognitive impairment particularly if the seizures developed in early childhood. VNS Therapy for DRE is delivered through a device that sends mild pulses to the vagus nerve at regular intervals throughout the day in an effort to prevent seizures.
Our Operating Room Support Specialists help to make a positive impact on the lives of our patients living with epilepsy. Whether you are an experienced Nurse, Operating Room Support Specialist, or someone looking to be trained to enter the medical field, this is your opportunity! Get the chance to work in the OR collaborating with neurosurgeons, epileptology's, and nurses supporting case coverage for our VNS Therapy System, which is FDA-approved for the treatment of refractory epilepsy.
The best person for the job will be able to;
Understand the implantation, operating room, and credentialing process
Gain or know the local hospitals
Be available to work with short notice 1-2 days, no more than 29 hours a week
Reside within territory.
Our Operating Room Support Specialist becomes a highly trained, subject matter expert responsible for surgical case coverage in the OR during implantation of the Vagus Nerve Stimulator (VNS) Therapy System. You will also be responsible for supporting Operating Room staff in product-related matters intraoperative, including VNS diagnostics, troubleshooting, and programming assistance, so communication is an essential part of this job. The underlying knowledge of the VNS Therapy System is not necessary right away as training on the Vagus Nerve Stimulator will be provided at our Houston corporate office, as well as procedural training as needed. Travel requirements will be limited with the potential for an overnight stay on occasion. The Operating Room Support Specialist position is a field-based position requiring the employee to visit hospital facilities regularly. It will require compliance with hospital credentialing and access requirements (including any necessary immunizations as are required for healthcare employment).
Minimum Qualifications
BS/BA degree or clinical technical/operating room environment experience
Ability to project a positive image
Must be computer literate with proficiency in MS Office software
Exceptional written and verbal communication skills and nonverbal skills to communicate in the OR
Maintain all required necessary immunizations for healthcare employment as described above.
Pay Transparency: A reasonable estimate of the hourly rate for this position is $60 per hour. Pay ranges may vary by location.
This is a Part-Time Opportunity, working no more than 29 hours a week. If you want to make a difference in others' lives and make additional income, apply today!
Valuing different backgrounds:
LivaNova values equality and diversity. We are committed to ensuring that our recruitment process is fair, transparent and free from unlawful discrimination.
Our selection process is driven by the key demands/requirements for the role rather than bias or discrimination on the basis of a candidate's sex, gender identity, age, marital status, veteran status, non-job-related disability/handicap or medical condition, family status, sexual orientation, religion, color, ethnicity, race or any other legally protected classification.
Notice to third party agencies:
Please note that we do not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, we will not consider, or agree to, payment of any referral compensation or recruiter fee. In the event that a recruiter or agency submits a resume or candidate without a previously signed agreement, we explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.
Beware of Job Scams:
Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons posing as LivaNova recruiters or employees. The scammers may attempt to solicit confidential, personal information, such as a social security number, or your financial information. LivaNova will never ask for fees prior/during/after the application process, nor will we ask for banking details or personal financial information in return for the assurance of employment. If you are concerned that an offer of employment might be a scam or that the recruiter is not legitimate, please verify by searching for “See Open Jobs” on *************************************** and check that all recruitment emails come from **************** email address.
Auto-ApplyIT Support Technician
Remote support specialist job in Pensacola, FL
At YourTEK Professionals we value providing superior customer service and are committed to the successful operation of our information technology systems. We are seeking a qualified IT Support technician to assist our customers with questions and problems concerning computer systems, hardware, and software. The technician will work with customers remotely and in person, guiding them through systems configuration and troubleshooting, while aiming to resolve issues with efficiency. Standout candidates will be excellent problem-solvers with outstanding communication and customer service skills.
Duties:
Working with customer's IT Departments to resolve many different kinds of issues.
Repairing Computers, Phones, Networks, Servers, Point of Sale Systems, and more.
Diagnose and repair hardware and software issues on client PC's and mobile devices using approved methods and processes.
Install hardware and software for clients.
Complete necessary internal and client-related documentation as required on a daily basis.
Install/configure/repair network and local printers.
Train clients on basic computer knowledge.
Communicate and interact with end users and internal staff to resolve IT related issues
Positive and proactive attitude with customer's best interest in mind.
Acknowledge and escalate issues that are brought to your attention, but may fall outside of IT support Qualification / Requirements
Network Installation and design.
Help Desk Support
YourTEK Professionals provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or genetics. In addition to federal law requirements, YourTEK Professionals complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Requirements Education / Training / Experience Required:
Minimum of three (3) years' experience with Windows OS
Minimum of three (3) year experience with PC and laptop hardware.
Minimum of (1) year customer service experience.
Bachelor's degree in Information Technology, Computer Science, or related field (preferred).
Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus.
Preferred:
Certification in A+, Server+, Network+, Microsoft MCP, MCSA, MCSE, Associate Degree in Computer Science or equivalent.
Additional Requirements
Positive attitude
Excellent verbal and written communication skills.
Ability to work with minimal supervision.
Valid driver's license.
Dependable transportation.
Must be able to lift 50 pounds.
Demonstrate attention to detail
Demonstrate strong hardware troubleshooting skills
Be creative and make solutions when one can not be found.
BenefitsVision
Dental
Life Insurance
Short Term Disability
PTO
Digital Services Support Specialist
Remote support specialist job in Pensacola, FL
Gulf Winds Credit Union offers innovative financial tools that give our members freedom to live life with their finances under control. Since our founding in 1954, we have grown from a single branch in Pensacola, Florida, to a regional institution with over $1 billion in assets and 83,000+ members across Florida, Alabama, and Georgia. From daily banking needs to investment services, our members aren't treated like an account number, but as part of the family.
Our Values
We are guided by our core values of Integrity, Care, Growth, and Innovation and are dedicated to our members, our community and each other.
Integrity
We own our decisions and actions by doing the right thing, learning from our mistakes, and taking responsibility.
Care
We help members meet their goals by listening to understand and offering the best solutions, placing kindness above all else.
Growth
We set ambitious goals, provide personal development opportunities, and encourage results.
Innovation
We challenge the status quo to enhance the member's experience and solve tomorrow's challenges today.
Working at Gulf Winds
Working at Gulf Winds is not just a job, it's a career. We're hiring collaborative, motivated people who want to love what they do. We are forward-thinking and family oriented. We recognize and reward excellent member service and have fun while working hard. When you join the team, you can expect:
Open and transparent communication with your leaders
Consistent coaching and opportunities to improve performance.
Collaborative and team-focused environments
Short and long-term professional development
Opportunity to participate in cross-functional projects.
With you on our team we can achieve our vision of becoming the leading and most trusted credit union on the Gulf Coast.
Pay Range: Starting at $19.75 an hour
Application Deadline: 10/20/2025
Role:
This position works with back-office software to resolve issues and maintain member electronic transactions; assists with product development and testing of digital banking software and solutions; and provides electronic delivery support and excellent service to members by phone and other virtual delivery channels.
Essential Functions & Responsibilities:
Utilizes Digital Services back-office software to create, maintain, and monitor digital transactions and services including but not limited to digital account opening, bill pay, new enrollments and usability/functionality.
Assists with product development and testing of digital banking functionality for upgrades/fixes prior to member rollout.
Reviews and evaluates new account applications to determine if conditions meet credit union and regulatory standards. Identifies and mitigates risk and exceptions by working closely with the Fraud Department and approves/declines applications or requests additional information as needed.
Assists members with digital banking, digital account opening and other Digital Services solutions; answers questions about digital products and services and resolves member issues.
Fully cross-trained on all Digital Services duties and responsibilities; assists on projects and committees/user groups.
Performs other job-related duties as assigned.
Performance Measurements:
1. Prompt attention given to Digital Services issues regarding transactions and member satisfaction.
2. Troubleshoot and resolve member and internal inquiries to resolution.
3. Take ownership of product development/testing assignments with minimal supervision.
4. Perform testing of digital banking products timely and properly.
5. Carry out assigned duties and responsibilities with minimal errors according to establishes department standards.
6. Communicate member and internal issues to Manager timely and effectively.
7. Ensure compliance with all applicable Credit Union policies, procedures and regulations.
8. Comply with all applicable rules, regulations, procedures and policies, including but not limited to BSA, OFAC and Physical Security.
Knowledge and Skills:
Experience: Minimum 6-12 months in similar position and/or 6-12 months prior financial institution experience.
Education: A high school education or GED.
Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
Other Skills: Knowledge and use of digital banking, and other basic electronic banking methods; ability to perform daily tasks with minimal supervision and be a self-starter; computer skills with knowledge of multiple browsers and associated functions; ability to communicate effectively and efficiently using email, telephone, and any other form of communication while maintaining good command of the English language.
Physical Requirements: Light or low amount of physical exertion.
Work Environment: The position is based in-office in our Pensacola, FL market, operates primarily in an office setting, and routinely uses standard office equipment such as computers, printers, and phones. This position requires consistent presence in the office to effectively collaborate with team members and fulfill job responsibilities. It requires the ability to actively participate in conference calls and meetings with other Credit Union team members and vendors. The normal expected work schedule is Monday through Friday, 8:30a.m. to 5:00p.m. Occasional after-hours work or travel may be required to meet project deadlines or attend conferences, seminars, or client meetings. Must adhere to safety rules and regulations.
This Job Description is not a complete statement of all duties and responsibilities comprising the position.
Gulf Winds is an Equal Opportunity Employer. Drug Free Workplace
Client Support Specialist
Remote support specialist job in Daphne, AL
Benefits:
Health, and Dental Insurance, Simple IRA
Monday thru Thursday 8:30 am - 4:30 pm Friday 8:30 am - 3:00 pm
Fun Team Atmosphere
Locally Woman Owned
Support salespeople and the production team
Coordinate installation and site visits
Keep records of customer interactions with Hubspot
Follow communication procedures, guidelines, and policies
Proofread and quality check all production-ready artwork and orders.
Provide additional support to the sales team, production, and administration as needed
Bonuses
Skills:
Proven customer support experience
CRM Software
Strong phone contact handling skills and active listening
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
High school degree or equivalent preferred
Strong computer skills including MS Office, Word, Excel, and G-Suite
We are looking for someone to be a part of our team who wants a career path and personal growth. Compensation: $30,000.00 - $40,000.00 per year
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
Auto-ApplyLitigation Specialist
Remote support specialist job in Pensacola, FL
Since 1936 Pen Air Credit Union has been the catalyst where community, resources, and impact come together and produce a powerful force for good. We have a unique culture and we're passionate about it. Grown from the values we hold most dear, three guiding principles shape how we see the people we serve, the community around us, and our role within it. These guiding principles are Respect, Service, and Communerosity and they're woven throughout our culture.
Pen Air is where people and community, resources and expertise align with your values to create real impact. Generational impact through strong financial education and support. We care about the things you care about. As the largest and oldest credit union in Pensacola, Florida, with more than $2.3 billion in assets, our purpose is to enhance the lives of those we serve from Mobile County, Alabama to Leon County, Florida.
Careers
Do you have a passion for helping others?
Currently, Pen Air provides access to 11 convenient locations in Baldwin County, AL and Escambia and Santa Rosa Counties in Florida. Join us and become a powerful force for good - after all we live, work, and play here too.
Join the team. You'll fit right in.
Take control of your future by mapping out a career at Pen Air. Working with us means you can shape your professional experience to suit your dreams. We offer valuable resources that provide you the opportunity to build upon and strengthen your skills. Whether it be a career path in advising our members directly on products and services, guiding them through major purchase decisions on a home or vehicle, or even helping build the technology and processes behind the scenes, there is a place for everyone at Pen Air! Success looks different for everyone. Where will your journey take you?
The Pen Air difference.
Just like we strive to be a force for good at work, Pen Air works just as hard to supply employees with a total rewards package that includes competitive salaries and meaningful benefits.
Holistic Amenities:
Up to $15K available for continuing education
Student Loan Paydown
Adoption Assistance Reimbursement
Wellness Programs
Gym membership reimbursement
Formal Career Development Resources
Financial Wellness Resources
Purchase assistance with computers and fitness equipment
Benefits Package Highlights:
Generous PTO Plan-20 days for new hires
Paid Maternal & Parental Leave
Competitive Retirement Plan
Competitive medical, dental & vision plans
Company paid Telehealth services
Company paid Short Term Disability
And more……….!
The starting pay for this position is $20.79/ per hour.
About the role:
Responds to and maintains accurate documentation for credit disputes and charged off accounts and ensures all information is processed accurately and timely per regulatory guidelines. Effectively recover funds through all means available to ensure a positive impact to the bottom line.
Major Duties and Responsibilities:
Ensure timely response to members with credit disputes and proper documentation to their accounts.
Maximize the collection and/or recovery of credit union assets from delinquent and charged-off accounts.
Maintain accurate and complete records of all disputes and recovery efforts.
Adhere to provisions as set forth in the Fair Debt Collection Practices Act (FDCPA) and ensure collection activity is always within Credit Union policy and all relevant regulations.
Identify and inform management of any potential problems.
Provide informed, professional, and accurate service and support to all members and coworkers.
Collect on assigned charged off accounts as follows: ensure accounts are sent to attorney and third-party vendors after 30 days of charge off.
Regular reliable attendance.
Performs other job-related duties as assigned.
Minimum Qualifications:
One year to three years of similar or related experience.
A high school degree or equivalent
Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others
Must possess attention to detail, time management skills, and excellent telephone communication skills.
This Job Description is not a complete statement of all duties and responsibilities comprising the position.
Auto-ApplyUtility-Serv Tech I (Gas)
Remote support specialist job in Milton, FL
Job Details Milton, FL Full Time $15.00 - $17.00 HourlyDescription
ESSENTIAL JOB FUNCTIONS: (These examples are only representative samples for this job and do not include all duties or special work assignments that may be required of this job.)
• Assist more skilled employees in the :installation, repair and maintenance of the
natural gas system.
• May assist with the installation of valves, meters and regulator stations.
• Makes service calls with more experienced employees.
• Operates basic hand tools, gradually transitioning to more sophisticated
equipment.
• On occasion, assists in leak detection and rep air.
KNOWLEDGE, SKILLS AND ABILITIES
• Able to perform heavy manual labor.
• Able to withstand working outdoors under variable weather condition and risks.
• Able to perform simple repairs with minimum of supervision.
• Realizes there are some dangers associated with operating and maintaining
natural gas systems and following established procedures to eliminate risk.
HOURS OF WORK, SUPERVISORY RESPONSIBILITIES, AND ACCOUNTABILITY'R~QUIREMENTS:
• Normal field operation hours, Monday through Friday; subject to after hours and
emergency call outs.
• No supervisory responsibilities.
• Work is closely supervised and checked.
JOB SUMMARY:
This is a semi-skilled, entry level, technical position in the natural gas department
designed to familiarize and provide the experience necessary to move to more
responsible positions within the department. An employee in this position generally
assists in the installation, repair and maintenance of various parts of the natural
gas system.
PHYSICAL REQUIREMENTS:
Employee is regularly required to use hands and fingers to hold or feel, reach with
hands and arms, walk, talk, smell and hear. The employee is occasionally required
to stand, sit, climb, balance, stoop, crouch and crawl. Specific vision abilities
include close, distance, color and peripheral vision and depth perception. The
employee regularly lifts and/or moves up to 45 pounds and occasionally lifts and/or
moves up to 90 pounds.
Qualifications
BASIC REQUIREMENTS:
Education: High School Diploma or equivalent
Experience: This is an entry level position requiring a minimum of experience.
Aptitude and willingness to learn are desired attributes. Previous
utility installation experience would be an asset.
LICENSE REQUIREMENTS, CERTIFICATES, ETC.:
• Employee must be able to obtain a class "A'' CDL within three (3) months of
employment.
Support Engineering Data Specialist | 2025PX10004 | 67205-1|BOEI-99201
Remote support specialist job in Fort Walton Beach, FL
Job DescriptionWe are looking for a Support Engineering Data Specialist. Responsibilities Iterprets and analyzes engineering data, reliability and maintainability data, supply chain data, and customer operations and support concepts to develop support solutions and products including support analysis, provisioning solutions, spares solutions and maintenance, inspection, and support technical data. Provides recommendations on product supportability and establishes operation maintenance tasks and support resources. Develops support systems to achieve supportability requirements. Identifies and analyzes logistics support candidates from product definition and develops logistics support analysis records and reports. Determines spares provisioning requirements and establishes recommendation for spare and replacement parts, levels, and stocking. Writes and maintains technical documentation for operating, testing, inspecting and maintaining aircraft systems and/or components. Evaluates aircraft and/or fleet operational performance, reliability, and availability to establish maintenance concepts. Restriction: For level 1 and 2 only, in locations where SPEEA representation applies, this job family will be covered by the terms of the collective bargaining agreement. Supports developing, analyzing collecting, and storing various system support technical data elements and specifications for evaluation and assists with making recommendations. Supports providing recommendations on product supportability and establishing product supportability operational maintenance tasks, resources, and support systems to achieve supportability requirements for a single equipment subsystem. Assists with identifying and analyzing logistics support candidates from product definition and develops logistics support analysis records and report. Supports determining spares provisioning requirements for spare and replacement parts, levels, and stocking for a single customer and contract type. Participates in preparing technical documentation for operating, testing, and maintaining aircraft systems/ components. Supports reviewing aircraft and/or fleet operational performance, reliability, and availability.
Describe the project/day-to-day activities they will be working on:
Develops multiple publication elements for all levels of maintenance for a fielded equipment minor system or multiple sub systems. Researches and evaluates technical source data and specifications. Develops or maintains technical publication elements to include theory of operations, testing and troubleshooting procedures, illustrated parts breakdown, removal and installation procedures and schematic diagrams. Collects, researches and analyzes source data and validates source data based on predefined and developed assumptions. Estimates the impact of the proposal or changes to the publication elements.
Requirements
What are the Top 3-5 Technical/Software Skills needed to perform this role/job?
1. Use and development of AWACS Technical Data utilizing Boeing and Supplier Engineering Source Data. Proficiency in applications and authoring tools such as Arbortext, Adobe Pro X, Excel, Word, CITRIX, REDARS, ADO and Boeing software applications (preffered)
2. Prefer Communications Systems experience (1st), Mission Systems experience (2nd), Avionics Systems experience (3rd)
Work Timing
Pacific Time - Los Angeles (PST)
626 Anchors Street Northwest, Building 57-63 Fort Walton Beach
Hours per week
40
Duration of Contract
364 Days
Application Process
Please visit Jobs at Mindverse Consulting Services Private Limited and locate the applicable job title. Read the JD in details and Click "I'm Interested" and fill out accordingly.
Attach your CV and any other document you deem fit along with the "Screening Questions" which is mandatory. Please be specific and detailed. Note these questions are from the custom to evaluate your candidature.
Any vague or inconclusive answer will not be considered.
Incase of any query, feel free to reach out to ******************************
Easy ApplyIT Technician
Remote support specialist job in Daphne, AL
Responsibilities
Provide in-person, virtual, and phone-based technical support to end users across the organization.
Crosstrain on telephony systems, hardware, and application software within the IT environment.
Identify hardware and software requirements based on user needs and recommend appropriate solutions.
Install and configure computer hardware, peripheral devices, operating systems, networking components, and productivity software (e.g., Microsoft Office 365).
Monitor and troubleshoot system performance issues such as slow response times or security breaches.
Analyze user requirements and recommend technology solutions to improve business efficiency.
Assist in the design, testing, and implementation of new software applications.
Collaborate with network services and information systems teams to resolve complex IT issues.
Maintain and administer user access via Active Directory, including account creation and permissions.
Provide basic user training for system access and applications.
Document updates, resolutions, and technical support activities via email, voice mail, or in-person communication.
Perform other related duties as assigned.
Minimum Qualifications
BS in Information Systems, Computer Science or equivalent experience
3+ years of relevant experience in computer networking, operating systems and system support
Minimum 2 years of experience supporting Windows OS, server hardware/software, and mobile platforms (Mac OS, iOS, Android).
Minimum 2 years of hands-on experience with Active Directory.
Minimum 2 years of help desk or desktop support experience.
Proficiency in Microsoft Office 365 applications (Excel, Word, PowerPoint, Outlook).
Minimum 2 years of experience with network infrastructure (basic troubleshooting, connectivity support).
Auto-ApplyRegional Support Specialist - Destin, FL
Remote support specialist job in Destin, FL
Ready to be part of something great?
We're looking for a Regional Support Specialist (RSS) to join our Coldwell Banker team. This role is the heartbeat of our offices. You'll support our agents, branch leaders, and marketing efforts in ways that help everything run more smoothly and strategically.
As an RSS, you'll be based in one of our branch offices and stay closely connected with our regional support team, our Coldwell Banker Agents and Brokerage Leadership. No two days are exactly the same. Some days you'll be troubleshooting office systems or helping with scheduling. Other days you'll be working alongside agents to support their marketing, especially through social media and our in-house tools. This role is a great fit for someone who is organized, tech-savvy, loves helping people, and thrives in a busy, collaborative environment. You don't need to be a marketing expert, but you should be curious, resourceful, and open to learning.
If you're looking for a role where you can grow your skills, make a real impact, and be part of a supportive team, we'd love to meet you.
Responsibilities:
Agent Support
· Provide white-glove service for agents and clients visiting our offices, promoting the teams available to support them including Primary Services and Transaction Concierge
· Support agents with any technology, process, or operationally related questions
· Provide basic social media and marketing support to agents and manage office social media accounts, on-demand
· Promote a friendly, inclusive office culture that reinforces our agent value proposition
· Coordinate with and across other Agent Services operational teams to direct Agents on transaction related questions or issues
· Collaborate with the Agent Onboarding Team to facilitate the agent onboarding process as required. Conduct comprehensive office orientation, provide training on company tools (such as MoxiWorks, Prospect Square, Listing Concierge, etc.), and introduce affiliated partners while emphasizing mutual support and collaboration
Branch Leader Support
· Be the Culture Carrier for the Branch and the Region, including driving events, promoting CB Cares, and creating a community environment for Agents and Consumers
· Support the Branch Manager with maintaining office promotional items, preparing for and coordinating sales meetings, leading new agent orientations, supporting office culture, and production support of social media marketing for the branch office
· Assist with recognition including awards reporting, social media, sales meeting content and other activities that recognize Coldwell Banker Agent performance
· Assist in the recruitment of agents, including pulling local non-affiliated Agent production reports, new Agent license data, and contact information; setting recruiting appointments and office visits.
· Assist Branch Manager with the intake process for new Agents, as needed
· Collaborate with the Branch Manager as they provide coaching to new agents, including support of business plan development and implementation. Offer support on business-building opportunities and address inquiries related to company tools and processes. Follow up with agents after the Branch Manager has helped them create their business plans. Serve as an accountability partner for each agent's business goals
· Identify potential processes or product enhancements to be reviewed and implemented
Office Organization
· Greet and direct agents and clients to workspaces or conference rooms as applicable
· Collaborate with our facilities and IT partners to ensure all office items remain in working order
· Maintain adequate inventory of office supplies and ensure timely distribution of mail
Minimum Qualifications:
• Two or more years of customer service experience is preferred, with prior experience in a real estate office being advantageous
• Familiarity with the use of social media platforms (i.e. Facebook/Instagram) is required. As well as an understanding of how these platforms are used in marketing
• Excellent written and verbal communication skills are essential
• Proficiency in various operating systems (i.e.- PCs, Macs, and Mobile platforms), as well as the ability to navigate computer software, is required
• Proficiency with Microsoft Office applications is strongly preferred
• Ability to communicate effectively with diverse audiences, including agents, branch managers, customers, vendors, and other internal support teams
• A customer-focused approach, delivery-oriented mindset, and ability to multi-task are crucial
• Willingness to be nimble and adjust priorities as needed
• Ability to travel to additional offices in the region on an as-needed basis
Anywhere is proud to offer a comprehensive benefits package to our employees including:
· Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D
· 401(k) savings plan with company match
· Paid Time Off to Include Holidays, Vacation Time, and Sick Time
· Paid Family & Paternity Leave
· Life Insurance
· Business Travel Accident Insurance
· All employees receive access to LinkedIn Learning
· Tuition reimbursement for approved programs
· Employee Referral Program
· Adoption Assistance Program
· Employee Assistance Program
· Health and Wellness Program and Incentives
· Employee Discounts
· Employee Resource Groups
Auto-ApplyRegional Support Specialist - Destin, FL
Remote support specialist job in Destin, FL
Ready to be part of something great? We're looking for a Regional Support Specialist (RSS) to join our Coldwell Banker team. This role is the heartbeat of our offices. You'll support our agents, branch leaders, and marketing efforts in ways that help everything run more smoothly and strategically.
As an RSS, you'll be based in one of our branch offices and stay closely connected with our regional support team, our Coldwell Banker Agents and Brokerage Leadership. No two days are exactly the same. Some days you'll be troubleshooting office systems or helping with scheduling. Other days you'll be working alongside agents to support their marketing, especially through social media and our in-house tools. This role is a great fit for someone who is organized, tech-savvy, loves helping people, and thrives in a busy, collaborative environment. You don't need to be a marketing expert, but you should be curious, resourceful, and open to learning.
If you're looking for a role where you can grow your skills, make a real impact, and be part of a supportive team, we'd love to meet you.
Responsibilities:
Agent Support
* Provide white-glove service for agents and clients visiting our offices, promoting the teams available to support them including Primary Services and Transaction Concierge
* Support agents with any technology, process, or operationally related questions
* Provide basic social media and marketing support to agents and manage office social media accounts, on-demand
* Promote a friendly, inclusive office culture that reinforces our agent value proposition
* Coordinate with and across other Agent Services operational teams to direct Agents on transaction related questions or issues
* Collaborate with the Agent Onboarding Team to facilitate the agent onboarding process as required. Conduct comprehensive office orientation, provide training on company tools (such as MoxiWorks, Prospect Square, Listing Concierge, etc.), and introduce affiliated partners while emphasizing mutual support and collaboration
Branch Leader Support
* Be the Culture Carrier for the Branch and the Region, including driving events, promoting CB Cares, and creating a community environment for Agents and Consumers
* Support the Branch Manager with maintaining office promotional items, preparing for and coordinating sales meetings, leading new agent orientations, supporting office culture, and production support of social media marketing for the branch office
* Assist with recognition including awards reporting, social media, sales meeting content and other activities that recognize Coldwell Banker Agent performance
* Assist in the recruitment of agents, including pulling local non-affiliated Agent production reports, new Agent license data, and contact information; setting recruiting appointments and office visits.
* Assist Branch Manager with the intake process for new Agents, as needed
* Collaborate with the Branch Manager as they provide coaching to new agents, including support of business plan development and implementation. Offer support on business-building opportunities and address inquiries related to company tools and processes. Follow up with agents after the Branch Manager has helped them create their business plans. Serve as an accountability partner for each agent's business goals
* Identify potential processes or product enhancements to be reviewed and implemented
Office Organization
* Greet and direct agents and clients to workspaces or conference rooms as applicable
* Collaborate with our facilities and IT partners to ensure all office items remain in working order
* Maintain adequate inventory of office supplies and ensure timely distribution of mail
Minimum Qualifications:
* Two or more years of customer service experience is preferred, with prior experience in a real estate office being advantageous
* Familiarity with the use of social media platforms (i.e. Facebook/Instagram) is required. As well as an understanding of how these platforms are used in marketing
* Excellent written and verbal communication skills are essential
* Proficiency in various operating systems (i.e.- PCs, Macs, and Mobile platforms), as well as the ability to navigate computer software, is required
* Proficiency with Microsoft Office applications is strongly preferred
* Ability to communicate effectively with diverse audiences, including agents, branch managers, customers, vendors, and other internal support teams
* A customer-focused approach, delivery-oriented mindset, and ability to multi-task are crucial
* Willingness to be nimble and adjust priorities as needed
* Ability to travel to additional offices in the region on an as-needed basis
Anywhere is proud to offer a comprehensive benefits package to our employees including:
* Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D
* 401(k) savings plan with company match
* Paid Time Off to Include Holidays, Vacation Time, and Sick Time
* Paid Family & Paternity Leave
* Life Insurance
* Business Travel Accident Insurance
* All employees receive access to LinkedIn Learning
* Tuition reimbursement for approved programs
* Employee Referral Program
* Adoption Assistance Program
* Employee Assistance Program
* Health and Wellness Program and Incentives
* Employee Discounts
* Employee Resource Groups
Auto-ApplyRegional Support Specialist - Destin, FL
Remote support specialist job in Destin, FL
**Ready to be part of something great?** We're looking for a **Regional Support Specialist (RSS)** to join our Coldwell Banker team. This role is the heartbeat of our offices. You'll support our agents, branch leaders, and marketing efforts in ways that help everything run more smoothly and strategically.
As an RSS, you'll be based in one of our branch offices and stay closely connected with our regional support team, our Coldwell Banker Agents and Brokerage Leadership. No two days are exactly the same. Some days you'll be troubleshooting office systems or helping with scheduling. Other days you'll be working alongside agents to support their marketing, especially through social media and our in-house tools. This role is a great fit for someone who is organized, tech-savvy, loves helping people, and thrives in a busy, collaborative environment. You don't need to be a marketing expert, but you should be curious, resourceful, and open to learning.
If you're looking for a role where you can grow your skills, make a real impact, and be part of a supportive team, we'd love to meet you.
**Responsibilities:**
**Agent Support**
· Provide white-glove service for agents and clients visiting our offices, promoting the teams available to support them including Primary Services and Transaction Concierge
· Support agents with any technology, process, or operationally related questions
· Provide basic social media and marketing support to agents and manage office social media accounts, on-demand
· Promote a friendly, inclusive office culture that reinforces our agent value proposition
· Coordinate with and across other Agent Services operational teams to direct Agents on transaction related questions or issues
· Collaborate with the Agent Onboarding Team to facilitate the agent onboarding process as required. Conduct comprehensive office orientation, provide training on company tools (such as MoxiWorks, Prospect Square, Listing Concierge, etc.), and introduce affiliated partners while emphasizing mutual support and collaboration
**Branch Leader Support**
· Be the Culture Carrier for the Branch and the Region, including driving events, promoting CB Cares, and creating a community environment for Agents and Consumers
· Support the Branch Manager with maintaining office promotional items, preparing for and coordinating sales meetings, leading new agent orientations, supporting office culture, and production support of social media marketing for the branch office
· Assist with recognition including awards reporting, social media, sales meeting content and other activities that recognize Coldwell Banker Agent performance
· Assist in the recruitment of agents, including pulling local non-affiliated Agent production reports, new Agent license data, and contact information; setting recruiting appointments and office visits.
· Assist Branch Manager with the intake process for new Agents, as needed
· Collaborate with the Branch Manager as they provide coaching to new agents, including support of business plan development and implementation. Offer support on business-building opportunities and address inquiries related to company tools and processes. Follow up with agents after the Branch Manager has helped them create their business plans. Serve as an accountability partner for each agent's business goals
· Identify potential processes or product enhancements to be reviewed and implemented
**Office Organization**
· Greet and direct agents and clients to workspaces or conference rooms as applicable
· Collaborate with our facilities and IT partners to ensure all office items remain in working order
· Maintain adequate inventory of office supplies and ensure timely distribution of mail
**Minimum Qualifications:**
- Two or more years of customer service experience is preferred, with prior experience in a real estate office being advantageous
- Familiarity with the use of social media platforms (i.e. Facebook/Instagram) is required. As well as an understanding of how these platforms are used in marketing
- Excellent written and verbal communication skills are essential
- Proficiency in various operating systems (i.e.- PCs, Macs, and Mobile platforms), as well as the ability to navigate computer software, is required
- Proficiency with Microsoft Office applications is strongly preferred
- Ability to communicate effectively with diverse audiences, including agents, branch managers, customers, vendors, and other internal support teams
- A customer-focused approach, delivery-oriented mindset, and ability to multi-task are crucial
- Willingness to be nimble and adjust priorities as needed
- Ability to travel to additional offices in the region on an as-needed basis
**Anywhere is proud to offer a comprehensive benefits package to our employees including:**
· Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D
· 401(k) savings plan with company match
· Paid Time Off to Include Holidays, Vacation Time, and Sick Time
· Paid Family & Paternity Leave
· Life Insurance
· Business Travel Accident Insurance
· All employees receive access to LinkedIn Learning
· Tuition reimbursement for approved programs
· Employee Referral Program
· Adoption Assistance Program
· Employee Assistance Program
· Health and Wellness Program and Incentives
· Employee Discounts
· Employee Resource Groups
Anywhere Integrated Services is a driving force in the title and settlement services industry. Anywhere Integrated Services is national in scope, but each of its companies are locally staffed, with a wealth of experience in settlement services. We operate in 49 states as well as the District of Columbia, and provide closing services in all 50. Anywhere Integrated Services is a subsidiary of Anywhere Real Estate. Anywhere Real Estate is a publicly traded company and a global provider of real estate services. It franchises and owns several of the industry's leading real estate brands and brokerages.
Anywhere Integrated Services' Family of Companies operate more than 40 distinct company and brand names throughout the United States such as Title One (ID), Sunbelt Title (FL), Equity Title (CA), Texas American Title Company (TX), Market Street Settlement Group (NH/ME), Mid-Atlantic Settlement (MD), Burnet Title (MN / IL / WI) and U.S. Title (MO).
Anywhere Real Estate Inc. (************************ **(NYSE: HOUS) is moving real estate to what's next.** Home to some of the most recognized brands in real estate Better Homes and Gardens Real Estate (*********************** , Century 21 (*************************** , Coldwell Banker (******************************** , Coldwell Banker Commercial (****************************** , Corcoran (************************** , ERA (********************* , and Sotheby's International Realty (*********************************** , we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world.
**At Anywhere, we are empowering everyone's next move - your career included.** What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. **We pursue talent** - strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. **We value our people-first culture,** which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together. Read more about our company culture and values in our annual Impact Report (********************************************************************** .
We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including:
+ Great Place to Work
+ Forbes World's Best Employers
+ Newsweek World's Most Trustworthy Companies
+ Ethisphere World's Most Ethical Companies
EEO Statement: EOE including disability/veteran
Temporary Support Associate
Remote support specialist job in Foley, AL
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
- U.S. Retail & Outlet Only Reports to: Store Manager Seasonal Temporary Associate Job Description - Sale & Sales Support The Temporary Associate role is part of the store's overall success and efficiency during a high-volume period and supports our brand commitment to provide products to our customers. Our peak season is when we see the most amount of Coach customers and we are looking for passionate brand ambassadors to add to our store teams! Among other things, individuals in this role will: • Engage customers using the Coach Experience Service expectation and selling behaviors • Interact genuinely and naturally with the customer • Maintain accuracy when operating POS and adhere to Coach cash handling policy • Ensure accurate email/name and data capture where permitted by law • Ensure proper phone etiquette is upheld when answering store calls • Drive conversion through client engagement and omni selling techniques • Support back of house tasks as needed. • Represent Coach brand appropriately • Basic computer skills* • Ability to execute at a fast pace • Attention to detail and accuracy • Able to climb, bend and kneel • Able to meet Coach Availability and Scheduling Expectations, including working a flexible schedule including nights, weekends, and holidays • Must be available to work October 15 through January 1
Our Competencies for All Employees
* Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
* Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
* Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
* Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
* Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
* Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
* Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
* Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
* Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
* Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at **************
Req ID: 123791
Regional Support Specialist - Destin, FL
Remote support specialist job in Destin, FL
Ready to be part of something great?
We're looking for a Regional Support Specialist (RSS) to join our Coldwell Banker team. This role is the heartbeat of our offices. You'll support our agents, branch leaders, and marketing efforts in ways that help everything run more smoothly and strategically.
As an RSS, you'll be based in one of our branch offices and stay closely connected with our regional support team, our Coldwell Banker Agents and Brokerage Leadership. No two days are exactly the same. Some days you'll be troubleshooting office systems or helping with scheduling. Other days you'll be working alongside agents to support their marketing, especially through social media and our in-house tools. This role is a great fit for someone who is organized, tech-savvy, loves helping people, and thrives in a busy, collaborative environment. You don't need to be a marketing expert, but you should be curious, resourceful, and open to learning.
If you're looking for a role where you can grow your skills, make a real impact, and be part of a supportive team, we'd love to meet you.
Responsibilities:
Agent Support
· Provide white-glove service for agents and clients visiting our offices, promoting the teams available to support them including Primary Services and Transaction Concierge
· Support agents with any technology, process, or operationally related questions
· Provide basic social media and marketing support to agents and manage office social media accounts, on-demand
· Promote a friendly, inclusive office culture that reinforces our agent value proposition
· Coordinate with and across other Agent Services operational teams to direct Agents on transaction related questions or issues
· Collaborate with the Agent Onboarding Team to facilitate the agent onboarding process as required. Conduct comprehensive office orientation, provide training on company tools (such as MoxiWorks, Prospect Square, Listing Concierge, etc.), and introduce affiliated partners while emphasizing mutual support and collaboration
Branch Leader Support
· Be the Culture Carrier for the Branch and the Region, including driving events, promoting CB Cares, and creating a community environment for Agents and Consumers
· Support the Branch Manager with maintaining office promotional items, preparing for and coordinating sales meetings, leading new agent orientations, supporting office culture, and production support of social media marketing for the branch office
· Assist with recognition including awards reporting, social media, sales meeting content and other activities that recognize Coldwell Banker Agent performance
· Assist in the recruitment of agents, including pulling local non-affiliated Agent production reports, new Agent license data, and contact information; setting recruiting appointments and office visits.
· Assist Branch Manager with the intake process for new Agents, as needed
· Collaborate with the Branch Manager as they provide coaching to new agents, including support of business plan development and implementation. Offer support on business-building opportunities and address inquiries related to company tools and processes. Follow up with agents after the Branch Manager has helped them create their business plans. Serve as an accountability partner for each agent's business goals
· Identify potential processes or product enhancements to be reviewed and implemented
Office Organization
· Greet and direct agents and clients to workspaces or conference rooms as applicable
· Collaborate with our facilities and IT partners to ensure all office items remain in working order
· Maintain adequate inventory of office supplies and ensure timely distribution of mail
Minimum Qualifications:
• Two or more years of customer service experience is preferred, with prior experience in a real estate office being advantageous
• Familiarity with the use of social media platforms (i.e. Facebook/Instagram) is required. As well as an understanding of how these platforms are used in marketing
• Excellent written and verbal communication skills are essential
• Proficiency in various operating systems (i.e.- PCs, Macs, and Mobile platforms), as well as the ability to navigate computer software, is required
• Proficiency with Microsoft Office applications is strongly preferred
• Ability to communicate effectively with diverse audiences, including agents, branch managers, customers, vendors, and other internal support teams
• A customer-focused approach, delivery-oriented mindset, and ability to multi-task are crucial
• Willingness to be nimble and adjust priorities as needed
• Ability to travel to additional offices in the region on an as-needed basis
Anywhere is proud to offer a comprehensive benefits package to our employees including:
· Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D
· 401(k) savings plan with company match
· Paid Time Off to Include Holidays, Vacation Time, and Sick Time
· Paid Family & Paternity Leave
· Life Insurance
· Business Travel Accident Insurance
· All employees receive access to LinkedIn Learning
· Tuition reimbursement for approved programs
· Employee Referral Program
· Adoption Assistance Program
· Employee Assistance Program
· Health and Wellness Program and Incentives
· Employee Discounts
· Employee Resource Groups
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