Remote support specialist jobs in Reading, PA

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

At UGI Utilities, Inc. we believe in providing a superior range of energy products and services to our customers in a safe, affordable manner. As our energy needs evolve, UGI will be there providing safe and reliable service that brings warmth and comfort to our 750,000 customers in 45 counties in Pennsylvania and 1 county in Maryland. We strive to reflect the communities we serve by attracting and retaining top talent, while maintaining a diverse workforce that embraces our culture of safety, service, and integrity. As an employee of UGI Utilities, you can expect a competitive total compensation plan and comprehensive benefits. Employees work in a collaborative environment, have upward mobility opportunities, and the ability to enjoy a true work life balance. To learn more about UGI's workplace culture, sustainability efforts, and commitment to inclusivity, we invite you to visit our UGI Corporate sustainability page. Apply to UGI Utilities today to share in our mission and support countless neighbors, friends, and families in providing best-in-class products and services! Position Summary: Develop, analyze, manage, coordinate and support various Universal Service Program (low income assistance programs) metrics and reports for UGI Gas and Electric Division's Universal Service Programs to assist with regulatory filings. Lead efforts to automate and utilize the Department of Human Services (DHS) data sharing of customer information for LIHEAP recipients. Review and analyze customer data to ensure eligibility for new and continued enrollments into UGI's low-income assistance programs. Partner with the Digital Marketing Team to coordinate the creation of marketing campaigns compliant with regulatory commitments while targeting LIHEAP customers for enrollment into programs. Assist in the creation of monthly management reporting including details on customer participation, spending, energy savings realized, etc. for all Customer Assistance Programs. Assist with data analysis and program management efforts for other strategic regulatory initiatives such as the LIURP Notice of Proposed Rulemaking and auto enrollment of UGI Electric customers into CAP. Regulatory Commitments: * Work with the Business Unit and Information Technology resources to integrate data from DHS data sharing for use by the Customer Outreach Department Team, Customer Care Representatives, and Community Based Organizations to enroll customers in the Customer Assistance Program (CAP) and to recertify customers once enrolled. * Utilize DHS data received to prepare marketing campaigns to solicit UGI Gas customers not enrolled in CAP; ensure compliance with PUC Data Sharing Order. * Utilize DHS data received to prepare marketing campaigns to solicit UGI Electric customers for CAP auto enrollment. * Utilize DHS data received to pre-qualify customers to apply for LIURP and/or Operation Share grants (based on additional criteria for each program). * Assist LIURP team with data analysis, program coordination, and implementation efforts related to the PUC Noticed of Proposed Rulemaking taking effect in 2026. * Oversee analysis and completion of auto enrollment of UGI Electric customers into CAP, as well as the feasibility study of expansion to UGI Gas. Metrics and Data Tracking: * Create, analyze, and maintain metrics for all Universal Service Programs including CAP, LIURP, Operation Share, CARES, and LIHEAP federal grants. Examples of metrics include customer participation, actual vs. budget spending, contract compliance, etc. * Create new Universal Service Program monthly reporting criteria and associated metrics for use by internal management as well as assistance with required regulatory filings. * Track Purchase Orders and ensure appropriate funding levels exist for administrative costs for CAP and Operation Share. * In coordination with the Finance Team, assist with completion of annual budget templates for Universal Service Programs. Once budgets are approved and finalized, assist with tracking monthly variances. Customer Program Execution: * Ensure various marketing campaigns identified in UGI's Consumer Education & Outreach Plan filed with the PUC are completed in a timely and accurate manner. Examples include but are not limited to; twice a year marketing for Self-Reported Low Income CAP enrollment and other targeted campaigns as needed, such as LIURP targeted messaging. Utilize SAP reporting functionality to generate targeted customers lists and partner with Digital Marketing Team to create and deploy marketing campaigns. Assist with the development of metrics to evaluate the success of the campaigns. * Additional duties as required. Manage contracts for CAP and Operation Share. Attend and participate at industry events such as PUC BeWise and Energy Association of Pennsylvania monthly meetings and annual conference. Consolidate and analyze Universal Service Program data, metrics, and create Power Point presentation slides for quarterly meetings with stakeholders and regulatory intervenors as part of the Universal Service Advisory Committee. Assist Customer Outreach Department with community (WARM) events to promote the availability of UGI's Universal Service Programs. Assist with Base Rate Case processes including, but not limited to; coordinating responses and timely submittal of discovery brought by regulatory parties. Knowledge, Skills and Abilities: * Analytical and program management experience preferred, familiarity with marketing strategies beneficial. * Ability to collect, understand, and analyze customer programs and communicate to management the impact this data will have on the success of the Universal Service Programs. Experience with SAP (or similar ERP system) used to generate and analyze monthly reports and establish key performance indicators (KPIs). * Ability to work cross-functionally and assist management drive projects to completion. * Excellent oral and written communication skills. * Advanced knowledge of Excel, Power Point, and Word. Education: * Bachelor's degree in business or marketing preferred. * Level I - Entry level, analysis and program management experience and/or Utility experience preferred * Level II - At least 2 years' experience working in program management, marketing, or financial analysis. Customer Program and/or Utility experience preferred. * Position level will be commensurate with experience. #LI-Hyrbid UGI Utilities, Inc is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with UGI policies. As a federal contractor that engages in safety-sensitive work, UGI cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.

Job Description Role Title: Technology Enablement Executive Reporting to: Head of Global Implementations and Technology Two of the largest corporate travel agencies in the US and UK created of One Global Travel in May 2022, a joint venture designed to put local expertise at the heart of a truly global travel solution. World Travel, Inc. (US) and Clarity (UK) have a long-standing partnership, which will expand to incorporate key global market regions and provide a partner community unlike any other servicing the needs of multinational Customers. The Technology Enablement Executive role is a critical role that will focus on implementing the One Global Technology (for both global and local clients OneTech/Concur OBT (across partners utilizing the World Travel Concur Reseller agreement) OneProfile/Umbrella Faces s Other One Global technology (including, but not limited to OneTracker, OneMobile, OneReporting) to support the Community's Global and local wins. You will forge strong relationships with the One Global Community Partner Implementation Managers and internal teams to ensure sites are built in a timely manner and to spec. You will also work with the Global Technology Onboarding and Implementation Manager, suppliers and the World Travel Concur Team to identify process improvements to help ensure implementations are carried out effectively. In addition to the Implementation of clients on our technology, you will be responsible for the ongoing second line support of these products and managing escalations with our providers. The role will also focus on the onboarding of new partners so that they are ready to use the products both locally and globally. This will involve following processes to take a partner through setup, end to end testing and sign-off. A key element to this role is bringing on new technology that is required to support our One Global Technology strategy. This may be provided by one of our JV owners, or by a third-party supplier and the successful candidate would be involved in the addition of these new products and creation of both partner onboarding and client implementation processes. The successful candidate should have a deep understanding of global markets, systems and formats (Amadeus / Sabre / Travelport) and experience in managing Global Concur Implementations and agency change processes. Implementation of customers across WTI and Partner Markets utilizing the WTI Concur agreement Technical Implementation of other One Global technologies for Community Partners SME on Concur Travel and integration with other systems Understanding and supporting the documentation and delivery of Client requirements Follow, maintain and improve standard documentation and processes for all customer tasks to help increase efficiencies and consistency while minimising cost and errors Triage problems reported by partners and provide solutions and resource for resolution Act as a team player supporting all other individuals within the team Liaison with third-party suppliers to ensure appropriate setup and problem resolution Configure, test and roll out Online Booking Tool changes and implementations, as needed Configure, test and roll out One Global Product changes and implementations, as needed Configure, test and roll out Umbrella Faces changes and implementations, as needed Document solutions and changes for training and maintain Standard Operating Procedures Significant experience in Concur technical implementations within a TMC environment essential Experience with Umbrella Faces or similar profile management tool and HR system integrations Thorough knowledge of travel industry operations, technologies and corporate travel tools are essential Comfortable in a partner/customer facing position Solid understanding of global markets and the different nuances between regions Proven Project and Product management skills Capable of working independently and in a team environment as a role model, supporting management and staff, following policies, providing feedback, assisting in special projects, and taking on additional responsibility Proactive, consultative and analytical with ability to follow through consistently Self-directed, organized and able to properly prioritize tasks Ability to work in a fast-paced, stressful environment Technical Aptitude High level of competency in Office - Word, PowerPoint, Excel Microsoft Visio experience desired Innovative with a desire to constantly improve products and processes

The Technology Support Specialist will be assigned projects on an ad-hoc basis in support of the museum's technology infrastructure, including IT systems, audio-visual (AV) equipment, and exhibit technology. The ideal candidate is a proactive problem-solver who enjoys a dynamic work environment and thrives on helping others use technology effectively. SPECIFIC JOB RESPONSIBILITIES · Provide technical support to museum staff, including troubleshooting hardware, software, and network issues (on-site and remotely). · Set up, operate, and maintain AV equipment for programs, meetings, and public events (e.g., microphones, projectors, video conferencing). · Support technology needs of exhibits, including digital displays, touchscreens, kiosks, and interactive media. · Assist with the installation and configuration of new hardware, software, and peripheral devices. · Troubleshoot and support office IT needs, including laptops, workstations, and printers, etc. · Monitor IT inventory and perform basic maintenance or repairs. · Maintain accurate records of support requests, system configurations, and equipment inventory. · Ensure compliance with data privacy and cybersecurity policies. · Provide training or basic instruction to staff on technology use as needed. · Security Management: Implement and enforce security best practices, including firewall configuration, access control, and vulnerability management. · System Maintenance: Ensure the availability and optimal performance of systems, including regular updates, patches, and backups. · Troubleshooting: Lead troubleshooting efforts for complex IT issues, coordinate with relevant teams, and ensure timely resolution. · Documentation: Maintain accurate documentation of IT systems, configurations, and procedures to support team members and audits. · Other duties as assigned. QUALIFICATIONS · Bachelor's degree in Computer Science, Information Technology, or a related field (or similar experience). · Proven knowledge in IT system administration, with some managerial/supervisory experience. · Strong knowledge of IT infrastructure, hardware, and software systems. · Strong interpersonal skills and the ability to work effectively in a team environment. · Proficiency in IT security protocols and best practices. · Exceptional problem-solving, troubleshooting, and communication skills. · IT certifications (e.g., Microsoft 365 Certification, CompTIA Security+, Cisco CCNA, Microsoft Certified Azure Administrator) preferred. · Familiarity with cloud computing platforms (e.g., AWS, Azure), learning management systems, and/or other content management systems/database management and experience with audio visual software/applications including Dante, MadMapper, BrightSign, Mux Lab, ShowTouch, and Mevo Cameras is a plus. · Strong consideration would be given to applicants who demonstrate comfort with contributing to the development and/or facilitation of educational programs that utilize technology. · Bi-lingual candidates are strongly encouraged to apply.

Carel is a growing, multinational organization specializing in controls for HVAC, HVAC/R and humidification systems. Reporting to the Marketing Manager and working in collaboration with Field Services, the Application Specialist's primary function is to lead technical efforts and partnership development activities for the North American Refrigeration market. Provides technical support through application expertise in the USA, Canada, and Mexico primarily, with secondary coordination responsibilities in Central and South America. Promotes CAREL as a thought leader in the field of energy-efficient control solutions for commercial and light industrial refrigeration systems. Identifies needs of the customers and North American regulations requirements, providing input to the corporate and local Marketing and Solutions teams to drive the product development roadmap. ESSENTIAL DUTIES AND RESPONSIBILITIES Partner with OEMs, engineering consultants, integrators, and other key customers/stakeholders, including project managers, engineers, field technicians, software developers, and other technical specialists as well as end-users to drive adoption of CAREL solutions. Review blueprints, plans, and other customer documents to assist in the preparation of quotations and submittals as required. Produce competitive analysis materials comparing products with key competitors. Understand the competitive industry landscape, while keeping CAREL teams informed of trends and changes. Participate in overall product strategy, development, and manufacturing coordination for new and emerging products. Collaborate with CAREL internal teams to organize technical product trainings to key customers such as OEMs, contractors, end-users, and others. Present product trainings, seminars, technical meetings, etc. Provide a trouble-free end-user experience with solutions containing CAREL products. Travel (up to 25%) to customer facilities to learn customer applications and assist with implementation of CAREL controls and provide support to customer's technical staff. Provide key participation in trade shows and other high-profile marketing events. Represent CAREL and CAREL's products and services to the industry. Other duties may be assigned as needed by the Marketing Manager QUALIFICATIONS To perform this job successfully, an individual must be able to perform each ESSENTIAL DUTY satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION - Engineering/Technology Degree with HVAC/R background/experience or equivalent. LANGUAGE SKILLS - Good verbal, written, and presentation communication skills for sharing technical information. Bilingual abilities are a plus. REASONING SKILLS - Technical and industry knowledge and reasoning. Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. EXPERIENCE - Experience with high-efficiency control solutions for commercial refrigeration applications and proven field service experience are preferred. COMPETENCIES - Practical skills and knowledge of electronics, electrical circuits, and mechanical systems as applicable to the HVAC/R industry. PowerPoint, Excel, Word. Demonstrated self-motivation resulting in a high degree of performance without constant supervision. PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 20 - 40% average overnight travel and some evening and occasional weekend time necessary. WORK ENVIRONMENT - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work environments include, but are not limited to, CAREL regional, national or international offices, car, airline flights, OEM offices, labs and manufacturing facilities, retail or bottler environments, customers' global headquarters, construction sites, and home office. #LI-TH1

Job Description Laboratory Application Specialist-Large Molecule Department: Biomarker & Biologics Employment Type: Full-time Frontage Laboratories Frontage Laboratories Inc. is an award winning, full-service, CRO/Contract Research Organization operating over 25 state-of-the-art laboratories across the US, Canada and China. Our core competencies include drug metabolism, pharmacokinetics/ pharmacodynamics (PK/PD), safety and toxicology, bioanalytical services, chemistry and manufacturing controls for drug development, and core laboratory services for clinical trials. Position Summary: Laboratory Application Specialist-Large Molecule - a role that is to support lab operational and studies in a regulated (GLP/GCLP) research environment, including but not limited to documentation and data archival, sample handling, and other activities to support the studies. This role will support project PIs (principal investigator) with documentation, and coordination tasks, sample handling, ensuring compliance with GLP/GCLP standards and efficient study progression from setup to completion. Key Responsibilities: 1. Laboratory Operations Support Assist in daily laboratory activities such as sample management, labeling, preparation, and storage. Maintain laboratory supplies, reagents, and consumables inventory to support ongoing projects. Support instrument setup, calibration, and routine maintenance under supervision. Other assigned tasks 2. Study Coordination and Documents/Data Archival Support study PIs with project documentation and study setup tasks. Assist in compiling data summaries, study logs, and project documents and reports. Assist and maintain study records, worksheets, and study files according to SOPs. Ensure all documents are reviewed, signed, and filed accurately. Support document archival and retrieval activities per GLP/GCLP and company retention requirements. Assist with electronic document uploads and metadata entry in LIMS or document management systems. Follow all company SOPs, GLP/GCLP requirements, and data integrity standards. 3. Continuous Improvement Identify opportunities to improve relative workflows or documentation processes. Support implementation of digital tools for study tracking or data management. Participate in cross-functional process improvement initiatives. Qualifications: Education: Bachelor's degree in Life Sciences, Biology, Chemistry, Biochemistry, or a related scientific discipline. Experience: 0-3 years of experience in lab assistant, document management, or records management (preferably in a regulated industry such as pharmaceutical, biotech, or CRO). Experience with document control systems (e.g., SharePoint, Documentum, or similar). Familiarity with regulatory documentation standards (e.g., GxP, GLP) preferred. Skills: Strong organizational and time management abilities with attention to detail. Excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). Ability to manage multiple priorities and meet deadlines in a fast-paced environment. Analytical mindset with focus on process accuracy and compliance. Core Competencies: Accountability and ownership Process-oriented and detail-focused Team collaboration and cross-functional coordination Data and document integrity awareness Problem-solving and initiative-taking Preferred Qualifications (optional): Experience in a laboratory, clinical, or regulatory documentation setting. Knowledge of long-term data retention and archival best practices. Familiarity with electronic archiving systems and metadata management. Salary and Benefits: Frontage Laboratories offers a competitive compensation and benefits package including health and dental insurance, a 401(k) plan, disability insurance, and life insurance. Frontage Laboratories Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle Work with vendors to conduct physical asset audit and maintain asset stock rooms End to end asset life management (Forecasting, Receiving, Shipping, Maintenance & Recycling) Track complete life-cycle management for each asset in order to maintain warranty information, refresh date and end of life information Knowledge on ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS and iOS troubleshooting skills Smart hands support for Server and Network devices Train the Trainer Base Salary Range: $50,000 - $65,000 per annum #LI-SV2 #LI-KUMARAN

Hours: 40 Pay Details: $86,840 - $139,360 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: TD Wealth Job Description: The Trade Operations Senior Support Specialist is responsible for the strategic and operational oversight of the trading desk, ensuring adherence to regulatory requirements, risk management practices, and timely execution of trading activities. This leadership role serves as a key point of escalation and governance, maintaining rigorous standards of compliance and operational excellence. Depth & Scope: * Provides oversight of trading rules and system configurations in the Pershing Platform to ensure accurate and compliant trade processing * Manages and oversees regulatory reporting requirements, including but not limited to CAT, CAIS, TRACE, and other mandated reporting obligations. * Ensures adequate staffing levels and resource allocation to handle live trading orders efficiently and meet service level standards * Supervises and participates in the review and release of flagged live orders, acting as a dual control for higher-risk transactions to mitigate operational and market risk * Reviews and grants approvals for trade exceptions and non-standard transactions * Maintains oversight of key risk metrics and escalate issues as necessary to senior management * Leads the development, maintenance, and enhancement of policies, procedures, and desk-level controls to comply with regulatory and firm requirements * Acts as the regulatory change management lead, assessing and implementing required changes to processes, systems, and reporting in response to new or amended regulations * Partners with Compliance, Risk, Technology, and other business units to ensure trading activities align with internal standards and external regulatory expectations * Provides guidance, training, and mentorship to trading support staff to promote a culture of risk awareness and operational excellence * Assists in identifying, investigating and resolving trade errors by coordinating with advisors and support teams, helping to minimize financial exposure and prevent reoccurrence Education & Experience: * An undergraduate degree in a relevant field is preferred however candidates with significant directly related professional experience will also be considered. * 5+ years industry experience * Series 7 and 24 OCC: * This position is with a FINRA member, broker and/or dealer and is subject to the requirements of FINRA and Securities Laws. May (or may not) be a registered position under FINRA. * Must be eligible for employment under standards established by FINRA. Subject to the investigation and verification requirements of FINRA Rule 3110(e), including: the Firm's obligation to investigate the good character, business reputation, qualifications and experience of an applicant for registration before applying to register the applicant with FINRA and filing the applicant's Form U4 with the CRD, and before representing on the applicant's Form U4 that it has conducted this investigation and verified the accuracy and completeness of the information contained in the applicant's Form U4; and the Firm's obligation to verify the accuracy and completeness of the information contained on the applicant's Form U4, no later than 30 calendar days after the Form U4 is filed with FINRA. * Satisfactory results on a criminal background check, credit report check, civil litigation search, and regulatory agency or self-regulatory organization enforcement action search, and statements/certification from job applicant regarding administrative, civil, and/or criminal findings by any government agency/authority or self-regulatory organization, are required by federal law for this position. Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% * Domestic Travel - Occasional * International Travel - Never * Performing sedentary work - Continuous * Performing multiple tasks - Continuous * Operating standard office equipment - Continuous * Responding quickly to sounds - Occasional * Sitting - Continuous * Standing - Occasional * Walking - Occasional * Moving safely in confined spaces - Occasional * Lifting/Carrying (under 25 lbs.) - Occasional * Lifting/Carrying (over 25 lbs.) - Occasional * Squatting - Occasional * Bending - Occasional * Kneeling - Occasional * Crawling - Never * Climbing - Never * Reaching overhead - Occasional * Reaching forward - Occasional * Pushing - Never * Pulling - Never * Twisting - Never * Concentrating for long periods of time - Continuous * Applying common sense to deal with problems involving standardized situations - Continuous * Reading, writing and comprehending instructions - Continuous * Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

Role: Desktop Support Duration: Fulltime BGV will be done for the selected candidates. Must have: Windows, Mac, Printers, & good Landesk exp. is required. 1) Executive profiles - Good experience in client facing 2) Landesk and Mac experience Job Description - · Being a CLIENT centric, lead and ensure end user provisioning within agreed time and quality. · To manage the overall operations and ensure that the standard of services provided to Client have improved. · Manage Operations during business hours from 8am local time and on occasions outside business hours and at weekends. · Proactive monitoring of the end to end customer service & Infrastructure. · Standardization and Optimization of existing process · Managing resolution of escalated Business Applications, System Issues within agreed SLA's. · Contribute in FAQ database for CLIENT and ensure the usage and updation. · Contribute in Known Error Database for CLIENT and ensure frequent update and usage. · Ensure RCA is done for all P3/P4 cases and Knowledge base is updated to reduce/avoid the impact in future. · Good Analytical skills required to analyze and improve the day to day operations. · Delivering the SLA/KPI weekly/Monthly reports to the client and HCL management. · To implement and run ITIL processes and standards to achieve customer delight by doing IT Service Management. · Ensuring highest availability of Customer Service · Use the Call Tracking System to document and manage problems and work requests and their respective resolutions and circumvention's. · Work closely with help desk peers, RDS (L2) Team & other teams in cross-training, development/implementation of operational excellence procedures and fostering teamwork. · Work closely and provide hands and feet support to infrastructure teams like - Windows, Unix, Security, Network, VOIP, etc · Work closely with support staff to obtain technical knowledge and to permanently solve chronic problems. · Projects: perform effectively as project leader or project team member as required for help desk projects and internal assignments. · Training: Be willing to participate in on the job and commercial training designed to enhance skills and support capabilities. Please respond with your word resume and requested details: Full Name : Work Authorization: Contact Number : Email ID : Skype ID: Current location: Willing to relocate : Salary : Additional Information All your information will be kept confidential according to EEO guidelines.

APPLICATION INSTRUCTIONS: * CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. * CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday. * If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants. Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants. POSITION SPECIFICS We are searching for a Mechanical Engineering Support Specialist to join our Undersea Materials Technology Prototyping Department facility located in Freeport, PA at the Applied Research Laboratory (ARL) at Penn State. We are seeking a skilled ceramic machinist who will play a crucial role in the research and development of advanced ceramic materials. The ideal candidate will possess a strong background in precision CNC grinding and a passion for solving complex machining challenges. If you like doing something different every day and if you enjoying tackling new challenges in machine set up, tool pathing, tool selection, and fixturing we want to talk to you. This position may be filled as either a Research and Development Engineer or a non-tenure Research Faculty. ARL is an authorized DoD SkillBridge partner and welcomes all transitioning military members to apply. You Will: * Set up and Operate CNC grinding machines to achieve high-precision finishes on small quantities of ceramic prototype components * Design and fabricate custom fixtures to support complex machining tasks, ensuring optimal stability and accuracy during the grinding process * Ability to locate sources of supply for advanced tooling and work with tooling vendors to procure * Tackle challenging ceramic and hard material grinding tasks by developing and implementing innovative machining strategies and solutions * Work collaboratively with research teams to understand project requirements and provide machining expertise * Conduct inspections and tests to ensure that machined components meet specified tolerances and quality standards * Maintain accurate records of machining processes, materials used, and outcomes to support research documentation and compliance Additional responsibilities for higher level position includes * Develop and de-bug tool pathing using MasterCAM or similar software * Provide tooling vendors with suggested modifications of tool design and configuration to achieve advanced machining outcomes * Interact closely with machine vendors to troubleshoot malfunctions and to overcome machine limitations * Use advanced characterization tools to evaluate surface roughness and dimensional discrepancies on machined parts * Provide written reports for inclusion in higher level project reports Required skills/experience areas include: * 4+ years of experience in precision CNC of ceramics * Fabricate solutions for complex machining tasks, including custom fixturing and tooling * CNC-related topics such as CNC programming, GD&T, work holding, tool selection, inspection, unit conversion, and CNC machine maintenance, safety & best practices * Strong work ethic, communication skills, and creative, can-do attitude Preferred skills/experience areas include: * Advanced CNC techniques: five-axis machining, additive/subtractive hybrid CNC, strong CAD/CAM proficiency * Piezoelectric, optical, electronic, carbide and/or refractory materials * Current eligibility for access to classified information at the Secret level or higher and may be subject to a government background investigation to upgrade clearance eligibility, if required Your working location will be fully on-site located in Freeport, PA. Questions related to flexible work should be directed to the hiring manager during the interview process. This position will require periodic travel to remote locations in support of testing as part of a small team of researchers, engineers, and technologists. MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS If filled as Engineering Support Specialist - Senior Professional, this position requires: Associate Degree 6+ years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: None If filled as Engineering Support Specialist - Advanced Professional, this position requires: Associate Degree 4+ years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: None ARL's purpose is to research and develop innovative solutions to challenging scientific, engineering, and technology problems in support of the Navy, the Department of Defense (DoD), and the Intel Community (IC). FOR FURTHER INFORMATION on ARL, visit our web site at **************** BACKGROUND CHECKS/CLEARANCES Employment with the University will require successful completion of background check(s) in accordance with University policies. All positions at ARL require candidates to possess the ability to obtain a government security clearance; you will be notified during the interview process if this position is subject to a government background investigation. You must be a U.S. citizen to apply. Employment with the ARL will require successful completion of a pre-employment drug screen. SALARY & BENEFITS The salary range for this position, including all possible grades, is $56,200.00 - $89,600.00.THE PROPOSED SALARY RANGE MAY BE IMPACTED BY GEOGRAPHIC DIFFERENTIAL Salary Structure - Information on Penn State's salary structure Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page. CAMPUS SECURITY CRIME STATISTICS Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here. EEO IS THE LAW Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact ************. Federal Contractors Labor Law Poster PA State Labor Law Poster Penn State Policies Copyright Information Hotlines

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview Supportive of all desktop systems, peripheral equipment (printers, IP Phones, Scanners, etc.) and productivity applications (MS Products and client software) to insure reliable, secure operation. Assist in support of all server applications, network maintenance, point of sale system, Oracle, and Micros Systems. This role will pay an hourly rate of $35.00 to $40.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until November 14, 2025. Responsibilities Troubleshoot and coordinate installation and changes to Server applications, network devices, desktop applications and client software Administration and repair of critical systems Prepare and install system images and profiles, server builds, configuration Provide connectivity to users in the meeting rooms for special events, as required Timely completion of projects assigned by manager Diagnose and correct system problems; including user errors, configuration errors, and bugs Evaluate and configure new hardware/software systems Assist end-users with all system related queries Diagnose and repair hardware; including printers, computers, terminals, and other devices Qualifications Information Technology operations experience is preferred. Knowledge of SAP scheduling and batch processing is preferred. Oracle, MICROS, POS experience is preferred. System backup experience is preferred. Advanced computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet. Excellent communication and computer skills are needed, including knowledge of MS Office products. Leadership skills are preferred. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Management Applications, Inc., a leading provider of Network Management, Design and Implementation is seeking individuals for contract positions for the PA Department of Human Services. Please submit a resume and salary requirements to be considered. Job Responsibilities and Experience Requirements (not all inclusive): Server, Network and IVR Support (Support, Maintenance, Disaster Recovery, Backup) Monitor Network Status and Resolve Issues Server Management, Upgrade and Expansion Server Security Management and Support of Network Software (Upgrades, Patches) Management and Support for LAN interfaces to local county data processing networks Management and Support of Voice Gateways (IVR System, Inbound/Outbound Calls) Management and Support of Cisco Call Managers and IVR Platform Management and Support of Content Delivery Network End User and Desktop Support (Help Desk Level 1-3) Manage User Accounts Network Implementation, Installation, Relocation (Including Remote Sites) Desktop/PC/Workstation Support Email/Exchange Support (4000 mailboxes) Management of Citrix Connectivity Print Support and Management Security/VPN/Firewall Asset Tracking Project Management Knowledge Transfer Possible Positions: 1. Local Team Lead: Minimum of (5) years of experience in managing the day-to-day operations and support of a client infrastructure network of similar size and scope as the PACSES Client Infrastructure Network. Minimum of CCENT (Cisco Certified Entry Networking Technician) Certification, or higher). Information Technology Infrastructure Library (ITIL) v3 certification (Foundation level or higher). 2. Server Support Personnel: Minimum of (5) years of experience installing, configuring and troubleshooting Windows platform server. At least one (1) of the following certifications: MCSE Certification for Windows Server 2008, MCSE Certification for Windows Server 2012. 3. LAN/WAN Support Personnel: Minimum of five (5) years of hands-on experience in network design, the installation and configuration of fiber and cat 6 wiring, routers, and layer three switches. Minimum of three (3) years of hands-on experience in web based ACNS version 5.1 or higher. Content Engines, Content Delivery Manager and Content Router. Experience utilizing CISCO monitoring tools and products · CCENT (Cisco Certified Entry Networking Technician) Certification, or Higher. Across the LAN/WAN support team, the following certifications must be held by any one (1) or combination of staff members of the LAN/WAN Support team: CCNP (Cisco Certified Network Professional), CCVP (Cisco Certified Voice Professional), CCSP (Cisco Certified Security Professional), or CompTIA Security (+) Accreditation. 4. Internet, Email and Firewall Support Personnel: Minimum of five (5) years of experience in implementing router-to-router VPN encryption and Internet security solutions including PIX. Minimum of five (5) years of experience in configuring and tuning web servers for large, diverse groups of users. This minimum experience requirement must be met within a seven (7) year period immediately preceding the RFP release date. Minimum of five (5) years of experience in deploying and administering Microsoft Exchange servers. Experience in implementing “thin client” technology is preferred. CCA (Citrix Certified Administrator) or CCAA (Citrix Certified Advanced Administrator) certification. 5. Help desk and desktop support staff: Minimum of three (3) years of experience in workstation and desktop configuration, and setup and basic LAN implementations. Must have current experience with MS Windows 7 and develop knowledge of future MS Windows releases (e.g. Windows 10). Hands-on experience in using automated service desk tools (experience in using ServiceNow is preferred). Job Application Instructions: To be considered for these positions please submit a resume (2 page max) as well as minimum salary requirements. Please prominently feature the skills described above within the resume you submit. YOU MUST SUBMIT YOUR MINIMUM SALARY REQUIREMENTS. RESUMES WITHOUT MINIMUM SALARY REQUIREMENTS WILL NOT BE CONSIDERED. Compensation: Compensation will be commensurate with experience.

* Hiring in 2026* This position will work as at a technician level, under close supervision to support the IT Bureau in day-to-day operations of the bureau. The fundamental reason the position exists is to support City server-based applications, networks, telecommunication systems, and equipment by troubleshooting and maintaining IT systems. This position reports to the Chief Data and Technology Officer. This job does not require any significant programming skill. However, the employee is expected to have significant skill in diagnosing and debugging PC. * Follows safe practices in the performance of duties. * Respond to staff requests for help through a web-based ticketing-system * Supports all technology systems of the City of Lancaster and its departments including but not limited to hardware, software, local and web-based applications, audio/visual equipment. * Assists staff with hardware and software challenges. * Assists staff with new hardware and software through the use or development of training and training materials. * Troubleshoots hardware and software issues. Attempts to replicate reported technical problems and look for solutions. * Upgrades systems to enable compatible software. * Monitors overall network performance; recommend changes or upgrades, as needed. * Maintains and continually updates knowledge of security protocols, IT systems, networking infrastructures, and database systems. * Documents and executes proper Cyber Security requirements. * Performs system administration duties-including but not limited to addition or change of user profiles, passwords, menus, and libraries; analyze system utilization; system monitoring and general housekeeping (shared responsibilities). * Performs other duties: Security System and PC changes, manage Windows images for PC's, PC support, printer support. * Maintains working components through repair or replacement. * Manages IT systems and has access to confidential employee and City information. Education, Training and Experience * Network/Infrastructure and Telecommunications: * Must have a minimum of Associate's Degree in Computer Science or a related field from an accredited college or university or * Three (3) years of progressively responsible experience in personal computers maintenance, wide area networks analysis and maintenance, telecommunications support (with at least one year experience in VoIP systems), and customer training/assistance. * Both are preferred. Licenses and Certificates * Possession of a valid Pennsylvania State Driver's License is required. Environmental Conditions * Indoors, Environmentally Controlled. Safety Equipment Used or Needed * None Comments * This description was prepared to indicate the kinds of activities and levels of work difficulty required of positions in this class. It is not intended as a complete list of specific duties and responsibilities. * Knowledge of safe practices in an office environment * Knowledge of software installation * Knowledge of telecommunications * Knowledge of standard operating systems including Windows, OSX, and Linux * Knowledge of Active Directory and Microsoft Azure * Knowledge of web-based applications * Must have sound analytical thinking skills and attention to detail * Ability to write and follow documentation and procedures * Ability to solve and understand computer and software problems when they occur * Ability to select different types of hardware for complicated systems that may need special hardware * Ability to establish and maintain effective working relationships with other administrative officials and the general public * Ability to prioritize work, to be flexible, and to work well under pressure * Proven ability to read, write, speak and comprehend English is required * Proven ability to work as part of a team and to collaborate successfully with others is required * Proven ability to adapt to new or changed situations and to show flexibility in making improvements in work processes and operations is required. * Proven ability to remain confidential when exposed to sensitive and personal information. * Ability to explain technical problems in layman's terms. * Commitment to Core Values (Quality, Teamwork, Integrity, Respect)

Have you been searching for a job that has meaning? Want to make a real difference in the lives of others? If you answered yes to any of these questions, then keep reading! Want to work for a company that…. Was recently named a PA Best Place to Work. Welcomes both entry level and experienced individuals. Creates systems like UCP Listens to encourage and collect anonymous feedback from all staff. Commits to an open-door policy so that problems are heard and addressed in a timely fashion. Recognizes you for your hard work and success and allows for peer-to-peer recognition. Creates opportunities for you to grow your income and knowledge through programs like UCP's Career Pathfinder . Rewards you for referring your friends and family to join our team, how's an extra $1,000 sound? Provides you with a comprehensive paid orientation to equip you for success. Provides a variety of schedule options to fit your lifestyle. Recognizes, embraces, and values everyone's unique diversity. Who are we? At UCP Central PA, we share a passion and a purpose: to empower people of diverse abilities to live a meaningful life through innovative support and services. We also work to relentlessly pursue a vision of communities that embrace the abilities of every individual. If you would like to start an exciting job with a company committed to excellence and innovation, all while doing what we do, please consider joining the UCP of Central PA team! When it comes to where you work, we know you've got choices…here's what we provide: Position Status: Full-time Schedule: 37.5 + hours per week, Monday-Friday 8:00 AM - 4:00 PM Benefits may include: Medical, Prescription, Dental, Vision, Retirement Plan with Company Match, Life and Disability Insurance, Company Contributions to Your Health Savings Account, Paid Time Off, and more! Same day pay available with Tapcheck! As a non-profit employer, UCP participates with the Federal Student Loan Forgiveness Program - full-time employees may be eligible for the remaining balance on their Direct Loans to be forgiven! Responsibilities Here's what to expect as a Bi-lingual Support Services Specialist: Build and maintain positive relationships with individuals, families, Managing Employers, and Support Service Professionals. Collaborate with public and community agencies to strengthen service partnerships. Meet regularly with Managing Employers to review satisfaction, service delivery, and ensure all required paperwork is complete. Participate in Individual Support Plan (ISP) meetings and team meetings to ensure services align with individual needs. Maintain and distribute daily activity and transportation logs, tracking individual outcomes and required documentation. Provide initial and ongoing training for individuals, Managing Employers, and Support Service Professionals. Review and audit daily logs for accuracy, proper documentation, and service utilization. Address concerns as needed. Document all communications related to Agency with Choice services. Qualifications Minimum requirements as a Bi-lingual Support Services Specialist: 18 years of age Bilingual in Spanish and English (required) High school diploma or General Education Development (GED) 6 months to 2 years of related job experience Valid driver's license with at least 6 months of driving experience Access to a vehicle with valid insurance, registration, and inspection Knowledge of individuals with intellectual and developmental disabilities and/or autism Ability to communicate, read, write, and understand the English language Preferred, but not required: Associate's degree or related certification 2 to 5 years of related experience Knowledge of human services regulations (i.e., Chapter 2380, 6100, 6400) If you are still reading, we should talk! Apply today, we would love to hear your story and share ours. UCP Central PA is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to ********************* . #ucpsj2500

One of our educational clients is looking for a computer technician to join their team. This person is required to be onsite in Schnecksville PA 5 days a week and will be onsite in various schools they support as needed. This person will be setting up and working on maintenance on chrome books and providing support for iPad devices. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - 5+ years of experience in a an IT Support Role - Hands on troubleshooting experience - Excellent communication

Full-time Description This is an in-person job. We are seeking a skilled and motivated Network Administrator II to join our IT team. The ideal candidate will be responsible for maintaining and optimizing our network infrastructure, ensuring high availability and performance. This role requires a proactive approach to problem-solving and a strong understanding of network technologies. Key Responsibilities: - Manage and monitor network performance, ensuring optimal operation and reliability. - Troubleshoot and resolve network issues in a timely manner. - Implement and maintain network security measures to protect sensitive data. - Collaborate with other IT staff to design and deploy network solutions. - Document network configurations, procedures, and policies. - Assist in the planning and execution of network upgrades and expansions. - Contacts outside organizations related to service, maintenance, and purchases pertaining to the network. - Provide technical support and training to end-users as needed. Requirements Skills and Qualifications: - Bachelor's degree in computer science, Information Technology, or a related field. - Minimum of 6 years of experience in network administration. - Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, etc.). - Strong knowledge of Windows operating systems/administration and VMWare. - Experience with firewalls, VPNs, and network security practices. - Proficiency in network monitoring tools and troubleshooting techniques. - Excellent problem-solving skills and attention to detail. - Strong communication and interpersonal skills.

Job Title : Desktop Support Engineer Duration : Fulltime Responsibilities “Break Fix” support incorporates the IT Onsite Desktop diagnosis and repair of hardware/software by replacing faulty components or configuring replacement equipment OEM Vendor co-ordination for faulty or new hardware requirements “IMAC” is an industry term for Install, Move, Add, Change of IT equipment. Typically, this would include configuration and installation of equipment for new users, moving equipment from one location to another within a site and upgrading hardware, de-installation of software/application “Desk Side Support” includes all types of physical assistance required at the desk of an end user to resolve IT related issues In Scope: Incident Management for Endpoint Devices - Laptop/Desktop/Mobile Devices along handling hardware issues for Monitors and Printers (Best effort basis and accordingly co-ordination with OEM vendor) Hands and Feet support for Video Conferencing equipment and rooms, coordinate with resolver teams/OEMs for any additional support Co-ordination with OEM on Hardware/Software issues Ticket information documentation using ITSM tool. Perform advanced troubleshooting - technology and applications troubleshooting/repair/resolution for all endpoints (laptops, desktops, kiosk machines, and mobiles/tablets) Deployment and configuration of new hire equipment (Manually and/or using automated Tools) Deploying and troubleshooting Windows-based and Mac-based workstations in a corporate environment leveraging Autopilots, Microsoft Intune, JAMF, and other system management tools Hardware and software provisioning (check-in and check-out) Coordinate with the other IT groups to achieve the committed SLAs and deliver world-class customer service Articulate technical solutions to non-technical users in simple and easy to understand terms Occasional work to move/lift IT gear (PC's and Laptops) and move within the site (which involves less than 4 hours of human effort per location per month) - (Ex :Movement of PC from one floor to another) Uplift and reimage of leaver equipment and update of asset management system/CMDB. Update of asset management system/CMDB according to Joiner Mover Leaver Process

Carel is a growing, multinational organization specializing in controls for HVAC, HVAC/R and humidification systems. Reporting to the Marketing Manager and working in collaboration with Field Services, the Application Specialist's primary function is to lead technical efforts and partnership development activities for the North American Refrigeration market. Provides technical support through application expertise in the USA, Canada, and Mexico primarily, with secondary coordination responsibilities in Central and South America. Promotes CAREL as a thought leader in the field of energy-efficient control solutions for commercial and light industrial refrigeration systems. Identifies needs of the customers and North American regulations requirements, providing input to the corporate and local Marketing and Solutions teams to drive the product development roadmap. ESSENTIAL DUTIES AND RESPONSIBILITIES Partner with OEMs, engineering consultants, integrators, and other key customers/stakeholders, including project managers, engineers, field technicians, software developers, and other technical specialists as well as end-users to drive adoption of CAREL solutions. Review blueprints, plans, and other customer documents to assist in the preparation of quotations and submittals as required. Produce competitive analysis materials comparing products with key competitors. Understand the competitive industry landscape, while keeping CAREL teams informed of trends and changes. Participate in overall product strategy, development, and manufacturing coordination for new and emerging products. Collaborate with CAREL internal teams to organize technical product trainings to key customers such as OEMs, contractors, end-users, and others. Present product trainings, seminars, technical meetings, etc. Provide a trouble-free end-user experience with solutions containing CAREL products. Travel (up to 25%) to customer facilities to learn customer applications and assist with implementation of CAREL controls and provide support to customer's technical staff. Provide key participation in trade shows and other high-profile marketing events. Represent CAREL and CAREL's products and services to the industry. Other duties may be assigned as needed by the Marketing Manager QUALIFICATIONS To perform this job successfully, an individual must be able to perform each ESSENTIAL DUTY satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION - Engineering/Technology Degree with HVAC/R background/experience or equivalent. LANGUAGE SKILLS - Good verbal, written, and presentation communication skills for sharing technical information. Bilingual abilities are a plus. REASONING SKILLS - Technical and industry knowledge and reasoning. Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. EXPERIENCE - Experience with high-efficiency control solutions for commercial refrigeration applications and proven field service experience are preferred. COMPETENCIES - Practical skills and knowledge of electronics, electrical circuits, and mechanical systems as applicable to the HVAC/R industry. PowerPoint, Excel, Word. Demonstrated self-motivation resulting in a high degree of performance without constant supervision. PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 20 - 40% average overnight travel and some evening and occasional weekend time necessary. WORK ENVIRONMENT - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work environments include, but are not limited to, CAREL regional, national or international offices, car, airline flights, OEM offices, labs and manufacturing facilities, retail or bottler environments, customers' global headquarters, construction sites, and home office. #LI-TH1

APPLICATION INSTRUCTIONS: * CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. * CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday. * If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants. Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants. POSITION SPECIFICS The Electronic Fabrication and Test Systems Department, part of the Undersea Systems Office (USO) at The Applied Research Laboratory (ARL), is looking for an Electrical Engineering Support Specialist to support multiple projects and a wide range of tasks. ARL is an authorized DoD SkillBridge partner and welcomes all transitioning military members to apply. You Will: * Assist, perform, or provide input to the layout, fabrication, assembly, documentation, and testing of standard and non-standard electronic equipment * Assist or evaluate the selection and purchase of materials and components and interact with vendors * Assist with or install, calibrate, operate and/or maintain standard and non-standard equipment, experimental hardware, and/or computer systems in the Laboratory or in the field, assist with or assess and identifying system faults, repair/adjust standard and non-standard equipment * Assist senior technical/engineering staff in gathering, compiling, and archiving test data in the Laboratory or off-site * Work as part of a test project support team in the Laboratory or off-site Additional responsibilities for higher level position: * Perform assembly operations and fabrication of facility and test equipment * Provide input to and perform design and layout of standard facility and test equipment as directed * Inspect, test, and calibrate parts and equipment as directed * Evaluate the selection of materials, and components based on operational and performance specifications * Assess and identify system faults, and adjust and repair as directed * Assist senior technical/engineering staff in gathering, compiling, and archiving test data in the laboratory or in the field * May work as part of a test project support team, including selected task leadership roles, in the laboratory, or in the field * May develop and provide documentation for task procedures and process evaluation Required skills/experience include: * Electronics and/or electro-mechanics * Operating electronic test equipment, and the ability to assemble and test electronic circuitry * Microsoft Office, with the ability and willingness to perform basic computer tasks or learn computer programs Preferred skills/experience areas include: * An active secret government security clearance This position will be full on-site located in State College, PA. Questions related to flexible work should be directed to the hiring manager during the interview process This position will require periodic travel to remote locations in support of testing as part of a small team of researchers, engineers, and technologists. MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS If filled as Engineering Support Specialist - Intermediate Professional, this position requires: Associate Degree 2+ years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: None If filled as Engineering Support Specialist - Professional, this position requires: Associate Degree No prior relevant work experience required; previous relevant work experience accepted in lieu of education. Required Certifications: None ARL's purpose is to research and develop innovative solutions to challenging scientific, engineering, and technology problems in support of the Navy, the Department of Defense (DoD), and the Intel Community (IC). FOR FURTHER INFORMATION on ARL, visit our web site at **************** BACKGROUND CHECKS/CLEARANCES Employment with the University will require successful completion of background check(s) in accordance with University policies. All positions at ARL require candidates to possess the ability to obtain a government security clearance; you will be notified during the interview process if this position is subject to a government background investigation. You must be a U.S. citizen to apply. Employment with the ARL will require successful completion of a pre-employment drug screen. SALARY & BENEFITS The salary range for this position, including all possible grades, is $46,400.00 - $74,000.00.THE PROPOSED SALARY RANGE MAY BE IMPACTED BY GEOGRAPHIC DIFFERENTIAL Salary Structure - Information on Penn State's salary structure Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page. CAMPUS SECURITY CRIME STATISTICS Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here. EEO IS THE LAW Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact ************. Federal Contractors Labor Law Poster PA State Labor Law Poster Penn State Policies Copyright Information Hotlines