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Remote support specialist jobs in Rockford, IL - 102 jobs

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  • Technical Support Specialist (Electronics)

    Kuhn Group 4.3company rating

    Remote support specialist job in Brodhead, WI

    The Technical Support Specialist serves as the expert in electronics applications in KUHN products and is responsible for assisting the aftermarket group in resolving internal and external customer inquiries. ESSENTIAL DUTIES AND RESPONSIBILITIES Serve as the technical expert for all after sale service issues involving electronic components for all KNA product lines. Assist dealers to troubleshoot and repair scale and monitor components. Diagnose and repair electronic scale and monitor components. Maintain appropriate inventory levels of electronic repair parts. Review and process all warranty claims involving electronic components (i.e.: scales, weigh bars, virtual terminals, etc.). Maintain warranty records (complaints, service calls, and claims) and distribute related reports to applicable departments. Assist in the investigation of warranty claims by conducting failure analysis of returned components. Maintain good knowledge of the service and maintenance requirements and field issues of competitors' products similar to electronics in KNA product lines. Education and/or Experience An associate's or bachelor's degree in agricultural mechanics or agricultural engineering technology is preferred. The position requires knowledge and skills in the areas of customer service, mechanics/repair, electronics, and hydraulics. Application knowledge and experience in word processing (Word), spreadsheet applications (Excel), presentation software (PowerPoint), Internet, and e-mail is preferred.
    $32k-42k yearly est. 1d ago
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  • Become a Surrogate and Help Create a Family While Supporting Your Own

    Inclusive Surrogacy

    Remote support specialist job in Rockford, IL

    Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future. Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process. If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward. Choose your own Intended Parent match Immediate matches available Choose the compensation package that is right for you About Inclusive Surrogacy Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable. As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families. Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value. Surrogate Qualifications Women ages 21 to 43 Must have given birth to at least one child in your care Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant Living in a stable and supportive environment U.S. citizen or permanent resident Healthy, non-smoking lifestyle; drug- and vape-free No felony convictions Willing to sign HIPAA and legal agreements (attorney consultation provided) Not receiving government financial assistance such as food stamps, housing aid, or cash assistance No prior surrogacy experience required Pre-Pregnancy Benefits All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel 300 dollar monthly allowance after contracts are signed 500 dollar start-of-medication fee 1,000 dollars per transfer attempt paid immediately Independent legal counsel provided at no cost Personal escrow advocate to ensure timely payments 4,000 dollars or more in expected pre-pregnancy benefits Benefits During Pregnancy 24/7 coordinator support 300 dollars per month wellness allowance for singleton pregnancies
    $40k-67k yearly est. 8d ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Remote support specialist job in Rockford, IL

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $40k-56k yearly est. 60d+ ago
  • IT Support Specialist I

    VWR, Part of Avantor 4.8company rating

    Remote support specialist job in Batavia, IL

    The Opportunity: How you will thrive and create an impact Provides support of all PC, network, and Server hardware and software applications included but not limited to: Lotus Notes, MS Outlook, MS Office, Virtual Desktop, Junos Pulse, Active Directory, Landesk Application Deployment, MDT Imaging for PCs, Cisco Network Hardware, Facility Cabling, RF Equipment, and various end user applications and computing devices. Receives direction for more complex issues from Lead Administrators or management. Provides troubleshooting. Assists with product evaluation, selection, deployment, and use. May participate in the testing and evaluation of new desktop packages and implements prototypes. Provides setup, deployment, and support of mobile devices. Monitors on-site IS Systems, including backups, UPS, and server/network equipment. Provide remote support for facilities and associates. Maintain, support, and configure warehouse devices (Printers, RF Units, Terminals, etc). Engages with external vendors for support and services. Conducts end user training and learning sessions with associates. Assists in technology planning and budgeting, maintenance of technical documentation, and identification of process improvement opportunities. Maintains listing of spare inventory and electronic waste. Performs other duties as assigned. What we're looking for High school diploma required; Associates or Technical school degree preferred 1-2 years experience providing IS Support Ability to multi-task, troubleshoot, and adapt to changing environment Outstanding customer service skills Ability to travel up to 15% of time Ability to work independently and prioritize multiple work streams. Ability to prioritize multiple high priority support requests Working knowledge of Lotus Notes and LanDesk technologies Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! Pay Transparency: The expected pre-tax pay for this position is $45,500.00 - $73,025.00 Actual pay may differ depending on relevant factors such as prior experience and geographic location. EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ****************************** and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. For more information about equal employment opportunity protections, please view the Know Your Rights poster. 3rd Party Non-Solicitation Policy: By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.
    $45.5k-73k yearly Auto-Apply 8d ago
  • Bank Application Support Specialist

    Nwbrockford

    Remote support specialist job in Winnebago, IL

    Foresight Bank is the largest, locally owned community bank in Northern Illinois, with fifteen offices in the counties of Winnebago, Stephenson and Kankakee. Foresight Bank is owned by Foresight Financial Group, Inc., an Illinois corporation founded in 1986, a financial holding company established under the Federal Reserve. Position Summary: Provide Quality Support to FFG and Bank staff members serving as the single point of contact for all issues/problem resolutions via a ticketing system for bank-related applications. Provide administrative support for Bank Applications Support System (BASS) applications. Assist with training of staff as well as training in various products and updating training materials when needed. Provide report and data analytics for audit and exam requests. Merger and Acquisition support. Responsible for participating in the overall development, implementation, standardization, user communication, and education of all supported products and services. Primary Responsibilities: Provide quality support based on the urgency of the ticket. Communicate and implement the resolution as applicable and update or create a solution or FAQs for future issues or problems. Liaison to vendors under the bank supported system applications. New product support assigned to ensure all the appropriate departments are involved in the process. This includes but is not limited to product set up, product parameters, ensuring standardization, role set up, etc. Support end-users in use of BASS products with password resets, change management protocol, disaster recovery, and identify opportunities of standardization and process improvements. Onboarding and offboarding users for BASS products and update the Master User Access Report Periodic role and user access review, and role standardization based on job function. Upgrade and Release Management to include reading and understanding changes to the systems supported by BASS; Communicating the changes which will impact the banks daily processes, to include when the change will take place and when the change is completed; updating procedures and solutions as applicable; and post upgrade/release testing to ensure the application/system is functioning properly. Participate in Annual Disaster Recovery Testing and assist in updating the SME master directory. Support/assist the SME user group. Review and update standardized procedures and Solution Database on an annual basis. Review Ad hoc reports for standardization and if a new report is requested add the report Provide support for all audit and exam requests and share the information with all banks. Assist in the set up and training of merger and acquisition banks. Assist Year end activities Maintain compliance with and adhere to all state and federal regulations and bank policies and procedures, including, but not limited to Bank Secrecy Act, FACT ACT, Community Reinvestment Act, and EEO/AA/Fair Employment Practices. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Competencies: To perform the job successfully, an individual should demonstrate the following competencies. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Customer Service: Advanced ability to fulfill the needs of customers by anticipating their needs and delivering timely and accurate communication and follow through. Organizational: Can establish a systematic course of action for self to accomplish objectives in an organized manner; determines priorities and allocates resources effectively, within established timeframes. Communicator: Actively listens and seeks to understand others in a team-based environment. Effective written and oral communication skills. Technical: Advanced working knowledge from user perspective of Jack Henry applications; e-Banking suite knowledge. Fluency in Microsoft Office Word and Excel. Teamwork: Exhibits objectivity and openness to other's views; gives and welcomes feedback; contributes to building a confident team spirit; supports everyone's efforts to succeed. Problem Solving: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; and uses reason even when dealing with emotional topics. Security/Safety: Safeguards digital resources and adheres to all Standards, Procedures and Policies relevant to Cyber Security, Information Security (i.e. GLBA/Clean Desk) and physical security. Encourages and supports others to be physically and digitally safe while at work. Honesty & Integrity: Instills mutual trust and confidence, fosters a culture of compliance and high ethics and confidentiality, advanced demonstration of corporate responsibility and fair treatment of others. Position Performance Standards: Completes all assigned training, tasks, and projects by established deadlines. Takes pride in completing work within established deadlines. Any problems identified are researched to see the level of impact, inform customers of the problems, and ensure the problem is resolved and root cause is determined. Follows up ideally within 30 minutes or less, and within no more than an hour, to acknowledge support questions or requests. Performance Weightings: 40% Competencies 60% Position Performance Standards and Personal Goals Qualifications: HS Diploma or equivalent required. Minimum 1 year working in banking, with Jack Henry core platform experience preferred. Physical Demands and Work Environment: This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers and phones. The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires manual dexterity. While performing the duties of this Job, the Team Member is regularly required to sit or stand for extended periods of time.
    $59k-99k yearly est. Auto-Apply 13d ago
  • Bank Application Support Specialist

    Foresight Bank

    Remote support specialist job in Winnebago, IL

    Foresight Bank is the largest, locally owned community bank in Northern Illinois, with fifteen offices in the counties of Winnebago, Stephenson and Kankakee. Foresight Bank is owned by Foresight Financial Group, Inc., an Illinois corporation founded in 1986, a financial holding company established under the Federal Reserve. Position Summary: Provide Quality Support to FFG and Bank staff members serving as the single point of contact for all issues/problem resolutions via a ticketing system for bank-related applications. Provide administrative support for Bank Applications Support System (BASS) applications. Assist with training of staff as well as training in various products and updating training materials when needed. Provide report and data analytics for audit and exam requests. Merger and Acquisition support. Responsible for participating in the overall development, implementation, standardization, user communication, and education of all supported products and services. Primary Responsibilities: Provide quality support based on the urgency of the ticket. Communicate and implement the resolution as applicable and update or create a solution or FAQs for future issues or problems. Liaison to vendors under the bank supported system applications. New product support assigned to ensure all the appropriate departments are involved in the process. This includes but is not limited to product set up, product parameters, ensuring standardization, role set up, etc. Support end-users in use of BASS products with password resets, change management protocol, disaster recovery, and identify opportunities of standardization and process improvements. Onboarding and offboarding users for BASS products and update the Master User Access Report Periodic role and user access review, and role standardization based on job function. Upgrade and Release Management to include reading and understanding changes to the systems supported by BASS; Communicating the changes which will impact the banks daily processes, to include when the change will take place and when the change is completed; updating procedures and solutions as applicable; and post upgrade/release testing to ensure the application/system is functioning properly. Participate in Annual Disaster Recovery Testing and assist in updating the SME master directory. Support/assist the SME user group. Review and update standardized procedures and Solution Database on an annual basis. Review Ad hoc reports for standardization and if a new report is requested add the report Provide support for all audit and exam requests and share the information with all banks. Assist in the set up and training of merger and acquisition banks. Assist Year end activities Maintain compliance with and adhere to all state and federal regulations and bank policies and procedures, including, but not limited to Bank Secrecy Act, FACT ACT, Community Reinvestment Act, and EEO/AA/Fair Employment Practices. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Competencies: To perform the job successfully, an individual should demonstrate the following competencies. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Customer Service: Advanced ability to fulfill the needs of customers by anticipating their needs and delivering timely and accurate communication and follow through. Organizational: Can establish a systematic course of action for self to accomplish objectives in an organized manner; determines priorities and allocates resources effectively, within established timeframes. Communicator: Actively listens and seeks to understand others in a team-based environment. Effective written and oral communication skills. Technical: Advanced working knowledge from user perspective of Jack Henry applications; e-Banking suite knowledge. Fluency in Microsoft Office Word and Excel. Teamwork: Exhibits objectivity and openness to other's views; gives and welcomes feedback; contributes to building a confident team spirit; supports everyone's efforts to succeed. Problem Solving: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; and uses reason even when dealing with emotional topics. Security/Safety: Safeguards digital resources and adheres to all Standards, Procedures and Policies relevant to Cyber Security, Information Security (i.e. GLBA/Clean Desk) and physical security. Encourages and supports others to be physically and digitally safe while at work. Honesty & Integrity: Instills mutual trust and confidence, fosters a culture of compliance and high ethics and confidentiality, advanced demonstration of corporate responsibility and fair treatment of others. Position Performance Standards: Completes all assigned training, tasks, and projects by established deadlines. Takes pride in completing work within established deadlines. Any problems identified are researched to see the level of impact, inform customers of the problems, and ensure the problem is resolved and root cause is determined. Follows up ideally within 30 minutes or less, and within no more than an hour, to acknowledge support questions or requests. Performance Weightings: 40% Competencies 60% Position Performance Standards and Personal Goals Qualifications: HS Diploma or equivalent required. Minimum 1 year working in banking, with Jack Henry core platform experience preferred. Physical Demands and Work Environment: This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers and phones. The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires manual dexterity. While performing the duties of this Job, the Team Member is regularly required to sit or stand for extended periods of time.
    $59k-99k yearly est. 3d ago
  • Bank Application Support Specialist

    Foresight Financial Group Inc.

    Remote support specialist job in Winnebago, IL

    Foresight Bank is the largest, locally owned community bank in Northern Illinois, with fifteen offices in the counties of Winnebago, Stephenson and Kankakee. Foresight Bank is owned by Foresight Financial Group, Inc., an Illinois corporation founded in 1986, a financial holding company established under the Federal Reserve. Position Summary: Provide Quality Support to FFG and Bank staff members serving as the single point of contact for all issues/problem resolutions via a ticketing system for bank-related applications. Provide administrative support for Bank Applications Support System (BASS) applications. Assist with training of staff as well as training in various products and updating training materials when needed. Provide report and data analytics for audit and exam requests. Merger and Acquisition support. Responsible for participating in the overall development, implementation, standardization, user communication, and education of all supported products and services. Primary Responsibilities: Provide quality support based on the urgency of the ticket. Communicate and implement the resolution as applicable and update or create a solution or FAQs for future issues or problems. Liaison to vendors under the bank supported system applications. New product support assigned to ensure all the appropriate departments are involved in the process. This includes but is not limited to product set up, product parameters, ensuring standardization, role set up, etc. Support end-users in use of BASS products with password resets, change management protocol, disaster recovery, and identify opportunities of standardization and process improvements. Onboarding and offboarding users for BASS products and update the Master User Access Report Periodic role and user access review, and role standardization based on job function. Upgrade and Release Management to include reading and understanding changes to the systems supported by BASS; Communicating the changes which will impact the banks daily processes, to include when the change will take place and when the change is completed; updating procedures and solutions as applicable; and post upgrade/release testing to ensure the application/system is functioning properly. Participate in Annual Disaster Recovery Testing and assist in updating the SME master directory. Support/assist the SME user group. Review and update standardized procedures and Solution Database on an annual basis. Review Ad hoc reports for standardization and if a new report is requested add the report Provide support for all audit and exam requests and share the information with all banks. Assist in the set up and training of merger and acquisition banks. Assist Year end activities Maintain compliance with and adhere to all state and federal regulations and bank policies and procedures, including, but not limited to Bank Secrecy Act, FACT ACT, Community Reinvestment Act, and EEO/AA/Fair Employment Practices. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Competencies: To perform the job successfully, an individual should demonstrate the following competencies. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Customer Service: Advanced ability to fulfill the needs of customers by anticipating their needs and delivering timely and accurate communication and follow through. Organizational: Can establish a systematic course of action for self to accomplish objectives in an organized manner; determines priorities and allocates resources effectively, within established timeframes. Communicator: Actively listens and seeks to understand others in a team-based environment. Effective written and oral communication skills. Technical: Advanced working knowledge from user perspective of Jack Henry applications; e-Banking suite knowledge. Fluency in Microsoft Office Word and Excel. Teamwork: Exhibits objectivity and openness to other's views; gives and welcomes feedback; contributes to building a confident team spirit; supports everyone's efforts to succeed. Problem Solving: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; and uses reason even when dealing with emotional topics. Security/Safety: Safeguards digital resources and adheres to all Standards, Procedures and Policies relevant to Cyber Security, Information Security (i.e. GLBA/Clean Desk) and physical security. Encourages and supports others to be physically and digitally safe while at work. Honesty & Integrity: Instills mutual trust and confidence, fosters a culture of compliance and high ethics and confidentiality, advanced demonstration of corporate responsibility and fair treatment of others. Position Performance Standards: Completes all assigned training, tasks, and projects by established deadlines. Takes pride in completing work within established deadlines. Any problems identified are researched to see the level of impact, inform customers of the problems, and ensure the problem is resolved and root cause is determined. Follows up ideally within 30 minutes or less, and within no more than an hour, to acknowledge support questions or requests. Performance Weightings: 40% Competencies 60% Position Performance Standards and Personal Goals Qualifications: HS Diploma or equivalent required. Minimum 1 year working in banking, with Jack Henry core platform experience preferred. Physical Demands and Work Environment: This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers and phones. The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires manual dexterity. While performing the duties of this Job, the Team Member is regularly required to sit or stand for extended periods of time.
    $59k-99k yearly est. Auto-Apply 60d+ ago
  • Mazatrol CNC Applications Specialist -- Vertical & Horizontal Mills

    Rusco Manufacturing

    Remote support specialist job in Machesney Park, IL

    Job DescriptionIs this you? Do you translate prints into toolpaths without breaking a sweat? Are you fluent in both Mazatrol and G-code? Can you switch from a Mazak VMC to an HMC setup and keep the spindle turning? If so, we'd like to meet you in Machesney Park, IL. As a Mazatrol CNC Applications Specialist, you'll program, set up, and fine-tune Mazak vertical and horizontal machining centers while supporting a small team of operators to deliver precise parts on time. Your impact Own end-to-end setup and operation of Mazak VMC/HMC equipment per print and process specifications. Write and edit Mazatrol and G-code programs to achieve quality, accuracy, and throughput goals. Control tooling, offsets, and adjustments to maintain process stability. Verify dimensions and tolerances with precision measuring instruments. Work with engineering and production to optimize cycles and machining strategies. Keep the work area organized and compliant with safety protocols. Troubleshoot issues in real time to keep jobs moving. Document run data, parameters, and results for traceability. Guide 2-3 milling operators-set priorities, answer questions, and jump in when problems arise. What you'll need to succeed High school diploma or equivalent; technical machining training/certification is a plus. Hands-on experience programming and setting up Mazak VMCs and HMCs. Strong command of Mazatrol and G-code. Comfort reading blueprints and complex technical drawings. Proficiency with precision measurement and quality control methods. Detail orientation, analytical thinking, and practical problem-solving. Team-first communication and collaboration skills. Willingness to work flexible hours to meet production needs. Imagine this scenario A rush order hits the queue. You refine a Mazatrol program on the HMC, adjust a few offsets, and validate features with gauges. You coordinate with engineering to shave seconds off cycle time, then brief the operators on the updated setup. The parts pass inspection-first time. Location Machesney Park, IL
    $60k-95k yearly est. 7d ago
  • Bank Application Support Specialist

    Northwest Bank of Rockford 4.8company rating

    Remote support specialist job in Winnebago, IL

    Foresight Bank is the largest, locally owned community bank in Northern Illinois, with fifteen offices in the counties of Winnebago, Stephenson and Kankakee. Foresight Bank is owned by Foresight Financial Group, Inc., an Illinois corporation founded in 1986, a financial holding company established under the Federal Reserve. Position Summary: Provide Quality Support to FFG and Bank staff members serving as the single point of contact for all issues/problem resolutions via a ticketing system for bank-related applications. Provide administrative support for Bank Applications Support System (BASS) applications. Assist with training of staff as well as training in various products and updating training materials when needed. Provide report and data analytics for audit and exam requests. Merger and Acquisition support. Responsible for participating in the overall development, implementation, standardization, user communication, and education of all supported products and services. Primary Responsibilities: * Provide quality support based on the urgency of the ticket. Communicate and implement the resolution as applicable and update or create a solution or FAQs for future issues or problems. * Liaison to vendors under the bank supported system applications. * New product support assigned to ensure all the appropriate departments are involved in the process. This includes but is not limited to product set up, product parameters, ensuring standardization, role set up, etc. * Support end-users in use of BASS products with password resets, change management protocol, disaster recovery, and identify opportunities of standardization and process improvements. * Onboarding and offboarding users for BASS products and update the Master User Access Report * Periodic role and user access review, and role standardization based on job function. * Upgrade and Release Management to include reading and understanding changes to the systems supported by BASS; Communicating the changes which will impact the banks daily processes, to include when the change will take place and when the change is completed; updating procedures and solutions as applicable; and post upgrade/release testing to ensure the application/system is functioning properly. * Participate in Annual Disaster Recovery Testing and assist in updating the SME master directory. * Support/assist the SME user group. Review and update standardized procedures and Solution Database on an annual basis. * Review Ad hoc reports for standardization and if a new report is requested add the report * Provide support for all audit and exam requests and share the information with all banks. * Assist in the set up and training of merger and acquisition banks. * Assist Year end activities * Maintain compliance with and adhere to all state and federal regulations and bank policies and procedures, including, but not limited to Bank Secrecy Act, FACT ACT, Community Reinvestment Act, and EEO/AA/Fair Employment Practices. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Competencies: To perform the job successfully, an individual should demonstrate the following competencies. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Customer Service: Advanced ability to fulfill the needs of customers by anticipating their needs and delivering timely and accurate communication and follow through. Organizational: Can establish a systematic course of action for self to accomplish objectives in an organized manner; determines priorities and allocates resources effectively, within established timeframes. Communicator: Actively listens and seeks to understand others in a team-based environment. Effective written and oral communication skills. Technical: Advanced working knowledge from user perspective of Jack Henry applications; e-Banking suite knowledge. Fluency in Microsoft Office Word and Excel. Teamwork: Exhibits objectivity and openness to other's views; gives and welcomes feedback; contributes to building a confident team spirit; supports everyone's efforts to succeed. Problem Solving: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; and uses reason even when dealing with emotional topics. Security/Safety: Safeguards digital resources and adheres to all Standards, Procedures and Policies relevant to Cyber Security, Information Security (i.e. GLBA/Clean Desk) and physical security. Encourages and supports others to be physically and digitally safe while at work. Honesty & Integrity: Instills mutual trust and confidence, fosters a culture of compliance and high ethics and confidentiality, advanced demonstration of corporate responsibility and fair treatment of others. Position Performance Standards: Completes all assigned training, tasks, and projects by established deadlines. Takes pride in completing work within established deadlines. Any problems identified are researched to see the level of impact, inform customers of the problems, and ensure the problem is resolved and root cause is determined. Follows up ideally within 30 minutes or less, and within no more than an hour, to acknowledge support questions or requests. Performance Weightings: 40% Competencies 60% Position Performance Standards and Personal Goals Qualifications: HS Diploma or equivalent required. Minimum 1 year working in banking, with Jack Henry core platform experience preferred. Physical Demands and Work Environment: This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers and phones. The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires manual dexterity. While performing the duties of this Job, the Team Member is regularly required to sit or stand for extended periods of time.
    $58k-76k yearly est. 60d+ ago
  • IT Bench Technician

    Leadingit

    Remote support specialist job in Woodstock, IL

    What this role will entail: Applying for a new job can be exhausting. If you are looking for a new career with a company that CARES about you - keep reading. Not only does LeadingIT offer competitive salary with UPWARD mobility we provide 100% PAID medical/dental/life/vision benefits AND a 4% match 401k. Accountabilities: Handling a massive variety of client support requests from a diverse client base Hardware deployment to clients PC Imaging Determine the best solution based on the issue and details provided by customers Travel on-site to clients organization Follow-up and update customer status and information Identify and suggest possible improvements on procedures Walk the customer through the problem-solving process Indicators that this will be the role for you: Proven experience as a IT Bench Technician or other customer support role Good understanding of computer systems, mobile devices, and other tech products Ability to diagnose and resolve basic technical issues Passionate (and patient) about problem solving and customer service. Diligent with note taking, following process, and documentation. Driven to learn more, stay positive, and grow; not only as a team member but in all of life. CompTIA A+ and Net+ certifications are a plus! Experience working at an NOC is a plus! More about us: At LeadingIT, our people and our culture are at the heart of everything we do. We are a growing, security-focused MSP that runs on the Entrepreneurial Operating System (EOS). This means clarity, accountability, and alignment are not buzzwords here. They are how we operate every single day. We want everyone on our team to live their EOS life, which means having the ability to do what you love, with people you love, while making a huge difference, being compensated appropriately, with time for other passions. Our core values are not posters on the wall. They are who we are. Accountable. Staying Positive. Chase Excellence. Driven. Humbly Confident. If these values describe how you show up in your work and with your clients, you will fit right in here. Our all-inclusive total compensation and benefits package for this role includes: Salary is based on your experience, drive and the value you can bring our company; and is in the range of $40,000 to $45,000 per year. Ascension plan if applicable We provide 100% company paid health, dental, life, and vision benefits - value of $4,500 to $14,000/year We match 5% of your contributions to Guideline 401k - value of 5% of salary. Open Door PTO policy Company provided gear (notebook + iPhone) as well as company clothing. Our hiring process: Submit your application If we like what we see, we will reach out to schedule a video interview Additional Perks: We're building a company where success is shared. LeadingIT has committed to distributing $5 million in profit back to our team over the next 10 years-on top of fully paid benefits, unlimited PTO, and a people-first culture. We are building something that changes lives. For a more in depth look at our jobs/benefits/hiring timeline check out *************************** 1+ years of IT MSP experience Experience working with Network Equipment Experience reimaging workstations
    $40k-45k yearly 47d ago
  • Custom Application Specialist

    Midwestern Bioag

    Remote support specialist job in Milledgeville, IL

    Midwestern BioAg (MBA) is an innovative, sustainable agriculture, and soil-fertility company that is an industry leader in biological agriculture, with core facilities in 6 states. We take pride in helping our customers increase farm productivity and profitability while reducing the environmental impacts of their operations. Founded in 1983, we use a transformative, systems approach to soil health. In 2017, the company opened a new division that manufactures TerraNu; a breakthrough product that will expand the company's reach and allow for more scalable growth. We are looking for an experienced, collaborative and highly-motivated individual who can share our passion and contribute to our overall success. General Description : The Custom Application Specialist operates specialized large scale farming application equipment. This position will be required to report to the facility dispatch office for instructions, and use assigned equipment to apply company product to customer sites. Essential Job Responsibilities: Operate application vehicle within company protocol to ensure accurately meeting customer orders by working with Precision Ag systems and data. Perform minor routine maintenance on application vehicles to ensure efficiency and continued operation, coordinate major repairs or maintenance with operations facility. Load product into application machinery at customer sites. Act as the facility subject matter expert for all application concerns and questions from employees and customers. Collect customer spatial data for soil management system mapping program and manage custom application data in the company program. Provide maps to consultants and customer as needed, responsible for ensuring all maps and data are kept up to date and accurate. Utilize proper product is used at each customer site. Report all vehicle maintenance issues or problems to Operations Manager Maintain cleaning and upkeep of application vehicles Report soil management systems issue to soil management systems expert and make process improvement recommendations Other duties as assigned Qualifications Requirements High school diploma or equivalent Valid Driver's license Previous experience operating heavy farming equipment Ability to operate a skid loader and heavy machinery Knowledge of agronomy related products or application procedures Ability to operate with limited supervision Preferred Experience working with an soil management systems program Working knowledge of local geographical areas Previous experience operating agronomy application equipment Previous experience operating forklift Previous experience operating skid loader Previous customer service experience CDL or the ability to obtain a Class A CDL Other Ability to work in extreme temperatures Ability to work in dusty conditions Ability to lift up to 50lbs repeatedly Ability to climb in/out of trucks and application vehicles Ability to periodically travel overnight Competencies Customer Focus : Builds effective relationships (internal and external), identifies customer expectations, sees issues from their point of view; offers practical recommendations. Collaboration : seeks and enlists active participation of others to reach goals Personal Accountability : Accepts responsibility for own actions, including failure. Embraces experiences as learning opportunities and not chances to blame. Proactive Approach & Initiative: Identifies what needs to be done and doing it before being asked by developing a path to a desired outcome including sequence, feedback points, and time estimates. Priority Setting: Determines the interrelationships and relative importance of tasks and takes action accordingly Adaptability: Flexible style; receptive to change; able to fit the circumstances. Innovation: Generates new ideas and approaches to enhance the organization's systems, products, or effectiveness. Humor : Uses appropriate humor to maintain a positive environment. Time Management : allocates time efficiently to the most important issues and knows what not to spend time on; completes work in a timely fashion. Planning : develops a path to a desired outcome including sequence, feedback points, and time estimates. To succeed in this job, the individual must perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities. Job descriptions represent a general outline of job responsibilities and qualifications. They are not intended to be comprehensive in nature. In addition, jobs evolve over time and, therefore, their descriptions may not reflect the precise nature of the position at a given point of time. Additional Information MBA is an equal opportunity employer. To view this and other employment opportunities at Midwestern BioAg, please visit our website at *********************** and select the CAREERS link at the bottom of the page.
    $58k-93k yearly est. 1d ago
  • Information Technology

    Level 10 4.1company rating

    Remote support specialist job in Hoffman Estates, IL

    In agreement with our mission at Level 10 in creating authentic, engaging and long-term relationships, we would like to extend any candidate the opportunity to apply and engage in an a conversation around opportunities within our organization. If you are interested in speaking with us and applying for this department, please submit your application and resume. We will be in touch! Purpose: The Information Technology (IT) department serves as the backbone of our organization, providing essential technology services and support to enable the achievement of our business objectives. Our primary goal is to leverage technology to enhance efficiency, productivity, and innovation across all departments. Scope: The IT department is responsible for managing all aspects of technology infrastructure, systems, applications, and services within the organization. This includes network administration, hardware and software maintenance, cybersecurity, data management, IT support, and strategic planning for technology adoption and integration. Our IT department is made up of the following roles. IT Director, Automation Support Manager, Automation Support Analyst, Network Administrator, IT Analyst. Responsibilities: Infrastructure Management: Maintain and upgrade network infrastructure, servers, and other IT hardware to ensure optimal performance and reliability. Software Administration: Install, configure, and manage software applications and systems to support business operations and user needs. Cybersecurity: Implement robust security measures to protect against cyber threats, including data breaches, malware, and unauthorized access. Data Management: Ensure the integrity, availability, and confidentiality of organizational data through effective data storage, backup, and recovery procedures. IT Support: Provide technical support and assistance to end-users, troubleshooting hardware and software issues, and facilitating training to promote technology proficiency. Strategic Planning: Develop IT strategies and initiatives aligned with organizational goals, identifying opportunities for technology innovation and improvement.
    $25k-33k yearly est. 60d+ ago
  • IT Support Technician

    Clarke 4.3company rating

    Remote support specialist job in Saint Charles, IL

    We're looking for an entry-level tech-savvy, customer-focused IT Support Technician to provide hands-on support across the organization. This role includes troubleshooting hardware/software issues, managing devices, supporting Microsoft 365 tools, and maintaining user accounts and access. If you are highly responsive, internal customer focused, solution-oriented and technical, we want to hear from you! Key Responsibilities: Provide first-level technical support via tickets, phone, and in-person. Purchase, track, set up and maintain laptops, phones, printers, and other devices. Support Microsoft 365 apps (Outlook, Teams, Excel, etc.). Manage user accounts and access permissions. Document issues and contribute to internal knowledge resources. Coordinate with vendors and escalate complex issues as needed. Qualifications: Associate's Degree in Information Technology, Computer Science, or a related field-or equivalent work experience (A+ Certified) 1-2 years of experience in an IT support role, preferably in a business environment. Proficient in Windows OS, Active Directory, Microsoft 365, and basic networking concepts. Strong troubleshooting skills and a customer service mindset. Excellent verbal and written communication skills. Ability to manage multiple priorities and work independently or as part of a team. Ability to effectively partner with employees, management, department and cross-functional teams to meet performance objectives and to support mission and vision of the Company. Mac OS experience advantageous and support experience of Android (Samsung), iOS (iPhone, iPad) beneficial. Physical Requirements: Ability to bend and lift up to at least 50 lbs. While performing the duties of this job, the person is typically required to sit for extended periods of time. The person will be required to utilize their hands for keyboard or equipment operations. A modest amount of travel may be required between local IL offices (St. Charles, Roselle, Schaumburg), to support this a reliable means of personal transportation is required. Hours: Monday - Friday, 8am - 5pm, hybrid role w/ minimum 3 days in office (onsite to start during training period) Location: St Charles, IL Candidates should be located in reasonable proximity to St. Charles, IL. Relocation assistance will not be provided. This position offers an hourly rate of $22.00/hr - $26.00/hr. This hourly range reflects an anticipated range for this position. The hourly rate offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, and certifications or other professional licenses held. We offer an outstanding compensation and benefits package including medical, dental, vision, life, disability, 401k (Roth and traditional) with a generous match, tuition reimbursement and career development and training opportunities, LinkedIn Learning subscriptions, paid parental leave program, electric vehicle incentives, paid volunteer time, generous PTO, paid holidays, paid winter break between Christmas and New Years, and discretionary bonus. We are proud to be Great Place to Work-Certified™ and recognized by our team of coworkers for our commitment to creating an inclusive, supportive, and values-driven culture. We are Clarke, a privately-held global environmental products and services company. For over 75 years, Clarke has been making communities around the world more livable, safe and comfortable by pioneering, developing and delivering environmentally responsible public health mosquito control. Our services help prevent disease and control nuisances. Our global customers include governments, commercial and residential groups, and international institutions such as UNICEF and U.S. AID. Working at Clarke, you will have the opportunity to grow personally and professionally. You will learn from some of the most talented people in the field and make an impact on the world around us. With Clarke, you join an innovative and passionate team where people are the heart and soul of the organization, working together to create an environment where the employees thrive and nature flourishes. Are You Ready? If you are excited about what you've read and feel that you are right for this role, please submit your resume and relevant information. Be sure to check out our website (clarke.com) to learn more about how Clarke is helping to make the world more livable, safe & comfortable. Clarke is proud to be an equal opportunity employer and a drug free workplace.
    $22-26 hourly 60d+ ago
  • IT Technician

    Dreiske Moving & Storage

    Remote support specialist job in McHenry, IL

    This candidate will also work closely with our IT Team to maintain, develop, plan and deploy computer, network and server hardware and software for the facility as well as to the field. This will include managing the helpdesk support system, security access, remote location support and management of software/hardware purchases. Work in conjunction with software/hardware vendors during deployments/issues. ESSENTIAL DUTIES AND ACCOUNTABILITIES: ● Network Administration (Maintain, Troubleshoot, Repair) ● Maintaining & repairing 50-200 computers & 50+ servers ● Troubleshooting of software/hardware issues ● Reload and repair PC as needed. ● Maintain On and Offsite backups. ● Server Administration knowledge ● Phone System knowledge QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $35k-66k yearly est. 60d+ ago
  • IT Data Control Tech (1st Shift Onsite)

    Sc Data Center

    Remote support specialist job in Monroe, WI

    SC Data Center is an affiliate company of Colony Brands which is one of North America's largest and most successful direct marketing catalog and e-Commerce companies. Our company has grown from a premier mail-order cheese company to include a diverse portfolio of affiliates, brands and products ranging from apparel to kitchen appliances, while maintaining our roots as a private, customer-centric business based in Monroe, WI. Our employees ARE our most important asset. To holistically support them and our strategic business operations, we are seeking a self-motivated, team player, and independent IT Data Control Technician. What You'll Do: Our IT Data Control Technician will be responsible for assisting with first shift departmental responsibilities. This includes providing first-level Help Desk support to both internal and external customers for general business hardware and software questions. In addition, the Data Control role includes assisting our internal development teams with job scheduling and troubleshooting. You'll also be responsible for: • First level Help Desk support for Internal and External customers for general hardware and software problems. • Create and update user access and permissions within supported systems • Track and prioritize batch schedules and ADHOC job requests through an interactive enterprise scheduling platform. • Monitor business report accuracy through reconciliation and validation while administering inbound and outbound data file processing workflows. • Coordinate changes and scheduled system maintenance windows with outside business partners.
    $36k-68k yearly est. 5d ago
  • Application Specialist - Mt. Sterling, IL

    Prairieland FS

    Remote support specialist job in Sterling, IL

    PAY RANGE: $17.50 - $23.50 / hour Compensation is determined based on your experience and qualifications. In addition to base pay, you may be eligible for overtime, commission, and performance-based increases and bonuses. Prairieland FS, Inc. is a full-service agricultural and energy supplier dedicated to providing high-quality products and services to improve customer profitability. We are committed to excellence and envision being the leading supplier of choice. The Application Specialist is responsible for the precise and safe application of agricultural crop production input products to agricultural fields. This role involves operating and maintaining specialized equipment to ensure accurate and efficient application, following agronomic recommendations, and compliance with all safety and environmental regulations. The Application Specialist works closely with customers, Location Managers, and agronomists to understand specific field conditions, ensuring that agricultural crop production input products are applied at the correct rates and locations to optimize crop yields and protect the environment. Key Responsibilities Operate and maintain custom application equipment, including sprayers, spreaders, and other machinery. Apply agricultural crop production input products according to agronomic plans and regulatory guidelines. Conduct pre- and post-application inspections of equipment to ensure operational efficiency and safety. Follow detailed application maps and instructions to ensure precise product placement and application rates. Monitor weather conditions and field variables to determine the best application timing and method. Maintain accurate records of custom applications, including products used, rates, and areas treated. Communicate with customers, agronomists, and other team members to coordinate application schedules and ensure customer satisfaction. Adhere to all safety protocols, including the use of personal protective equipment (PPE) and safe handling of chemicals. Assist with inventory management and reporting of chemical usage. Perform minor repairs and adjustments on equipment as needed. Required Qualifications and Skills High school diploma or equivalent; additional training or certification in agronomy or agriculture is a plus. Obtain a valid CDL (Commercial Driver's License) with required endorsements (e.g., HazMat, Tanker) within six months of employment and maintain a clean driving record. All federal and state pesticide licenses within the first six months of employment. Follow safety and compliance standards to help ensure their well-being and the safety of others. Experience operating agricultural machinery, particularly sprayers and spreaders, is preferred. Knowledge of agronomy practices, crop protection products, and safety regulations is preferred. Ability to work in various weather conditions, during peak planting and harvesting seasons, and outside of normal hours throughout the year to meet deadlines and demands. Strong attention to detail, with a focus on safety and compliance. Strong organizational and time management skills, with the ability to manage multiple tasks and priorities. Good communication skills and the ability to work effectively in a team environment. Ability to lift and move heavy objects, as for loading and unloading. The role involves physical labor, including lifting and moving heavy products. High level of integrity and ability to handle confidential information. Provide Exceptional Customer Service. Total Rewards Package Insurance - Medical, Dental, and Vision Financial & Savings - 401K Matching, Pension Company-Funded, FSA & HSA Incentives - In addition to your base salary, you may be eligible to receive commission and/or bonus pay Voluntary and Miscellaneous Benefits - Accident, Air Evac, Critical Illness, Hospital Indemnity, Identity Theft Protection, Life, Short/Long-Term Disability Vacation and More - Paid Time Off (PTO), Holiday Pay, Uniform Program, Discounts, Teamwork, Advancements/Service, Retirement Recognition Issue Date: 01/01/2025
    $17.5-23.5 hourly 20d ago
  • IT Support Services Engineer - NA - AGP

    Ardagh Group

    Remote support specialist job in Burlington, WI

    Role description: The IT Regional Support Engineer for Ardagh Group provides on-site service to plant and corporate office personnel. The role coordinates all support needs for assigned locations. Responsibilities: * Provide end user support to office staff and plant personnel * Serve as an escalation point for the Helpdesk, while accurately record activities in ticketing system * Log equipment details and assignment in asset management system * Identify frequent issues and follow escalation procedure for problems/major incidents * Maintain relationship with facility management (Plant Managers, Plant Controllers, etc.) * Undertake small projects based on business requirements as assigned by manager * Oversee IT contractors for daily support and project activities such timely scheduling and task assignments, report on completion and quality of work * Identify gaps or inefficiencies in existing operations and proposes solutions/improvements * Participate in idea generation for improvements and execute agreed upon solutions to completion * Contribute to knowledgebase articles and documentation * Submit purchase requisitions as needed for approval by manager and complete timely receipts of goods in procurement system * Impart 24/7 on-call support for assigned weeks as the primary point of contact for high priority issues Minimum skills / qualifications: * Associate's degree and three (3) years of IT support and/or IT infrastructure experience or Bachelor's degree and one (1) year IT support experience * Excellent critical thinking, problem-solving, and troubleshooting skills * Excellent written and verbal communication skills * Familiar with IT Concepts: Networking (DHCP, DNS, LAN, WAN, etc), Hardware Components (RAM, CPU, SSD, etc), Microsoft Windows 10, Microsoft Office 365 Preferred skills / qualifications: * Certifications such as CompTIA A+ or Network+ and Microsoft MD-100: Windows 10 or Microsoft Office Specialist: Expert * Willingness to obtain one or more common industry certifications within first 60 days of employment Benefits Offered: * Medical, prescription, dental and vision plans * Health Savings Account (HSA) and Flexible Spending Accounts (FSA) * Life insurance * 401(k) retirement plan with company match and an employer retirement contribution * Paid holidays, floating days and vacation * Short- and Long-Term Disability (STD/LTD) * Employee Assistance Program (EAP) * Tuition reimbursement program * Professional and personal development opportunities through Employee Resource Groups * Benefits available from day 1 of employment * Flexible and hybrid working hours Please note the compensation and benefits information above is accurate as of the date of this posting. Ardagh reserves the right to modify this information at any time in accordance with applicable law. About Ardagh Group Ardagh Glass Packaging is a global leader in glass packaging solutions, producing packaging for the world's leading brands. We trace our roots all the way back to the Irish Glass Bottle Company, founded in 1932. Since then, we have grown rapidly to a team of more than 20,000 people with revenues of over $9 billion. Today, we have a presence across Europe, Africa, and North America. * Did you know that Ardagh produces many of the cans and bottles you drink your favorite beverages from? * Did you know we produce metal and glass packaging which are permanent materials, meaning they can be infinitely recycled without any loss of quality? * Did you know we produce more than 160 million containers per day? Ardagh is passionate about sustainability and has a reputation for innovation. We push the boundaries of what's possible, pioneering new production methods, new design techniques and new ways to recycle and save energy. Our aim is to reduce any negative environmental impact while remaining economically sustainable and socially responsible. We believe that the success of our business depends on the success of our people. We strive to create working environments where our employees feel valued, can work to their full potential, and where their achievements are celebrated. Here at Ardagh, we offer exciting and rewarding opportunities for talented and creative people. If you have ambition and want to make an impact with your career, come and join our team, you'll enjoy the journey! Ardagh Group is an Equal Employment Opportunity (EEO) Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other basis prohibited by federal, state, and local law. Ardagh Group complies with federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. Contact Clare McHugh (****************************) if a reasonable accommodation is needed. Nearest Major Market: Milwaukee
    $54k-77k yearly est. 44d ago
  • Network Administrator (77853)

    Tricor Insurance 4.0company rating

    Remote support specialist job in Beloit, WI

    Are you ready to bring your Network Technology expertise to one of the Top 100 Insurance Agencies in the U.S. and proudly Great Place to Work Certified, 2025? Join TRICOR, LLC as a Network Administrator and discover what the best work of your career could be like! This role will work from our Madison, WI location. What You'll Do: * Maintain, configure, and monitor network systems and servers * Troubleshoot and resolve advanced network issues * Support disaster recovery planning and infrastructure documentation * Implement and maintain network security (firewalls, VPNs, access controls) * Manage data circuit installs/disconnects, phone number porting, and vendor invoices * Support Fortinet products, equipment lifecycle, and integration for acquired agencies What You Bring: * Degree in IT/CS or 2+ years' experience (or equivalent) * Hands-on Fortinet experience or similar (required) * Hands-on experience with email authentication protocols including: SPF, DKIM and DMARC or similar (required) * Strong understanding of network infrastructure, routers, switches, firewalls * Valid driver's license * Ability to create technical documentation * Strong communication and organizational skills Preferred: LAN/WAN/VPN knowledge, Windows OS familiarity, Epic experience (not required) Join a team where your work truly supports our people, our clients, and our growth. Apply today to be part of TRICOR's trusted IT team!
    $61k-75k yearly est. 53d ago
  • Become a Surrogate and Help Create a Family While Supporting Your Own

    Inclusive Surrogacy

    Remote support specialist job in DeKalb, IL

    Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future. Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process. If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward. Choose your own Intended Parent match Immediate matches available Choose the compensation package that is right for you About Inclusive Surrogacy Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable. As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families. Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value. Surrogate Qualifications Women ages 21 to 43 Must have given birth to at least one child in your care Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant Living in a stable and supportive environment U.S. citizen or permanent resident Healthy, non-smoking lifestyle; drug- and vape-free No felony convictions Willing to sign HIPAA and legal agreements (attorney consultation provided) Not receiving government financial assistance such as food stamps, housing aid, or cash assistance No prior surrogacy experience required Pre-Pregnancy Benefits All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel 300 dollar monthly allowance after contracts are signed 500 dollar start-of-medication fee 1,000 dollars per transfer attempt paid immediately Independent legal counsel provided at no cost Personal escrow advocate to ensure timely payments 4,000 dollars or more in expected pre-pregnancy benefits Benefits During Pregnancy 24/7 coordinator support 300 dollars per month wellness allowance for singleton pregnancies
    $40k-67k yearly est. 8d ago
  • Information Technology

    Level 10, LLC 4.1company rating

    Remote support specialist job in Hoffman Estates, IL

    Job DescriptionDescription: In agreement with our mission at Level 10 in creating authentic, engaging and long-term relationships, we would like to extend any candidate the opportunity to apply and engage in an a conversation around opportunities within our organization. If you are interested in speaking with us and applying for this department, please submit your application and resume. We will be in touch! Purpose: The Information Technology (IT) department serves as the backbone of our organization, providing essential technology services and support to enable the achievement of our business objectives. Our primary goal is to leverage technology to enhance efficiency, productivity, and innovation across all departments. Scope: The IT department is responsible for managing all aspects of technology infrastructure, systems, applications, and services within the organization. This includes network administration, hardware and software maintenance, cybersecurity, data management, IT support, and strategic planning for technology adoption and integration. Our IT department is made up of the following roles. IT Director, Automation Support Manager, Automation Support Analyst, Network Administrator, IT Analyst. Responsibilities: Infrastructure Management: Maintain and upgrade network infrastructure, servers, and other IT hardware to ensure optimal performance and reliability. Software Administration: Install, configure, and manage software applications and systems to support business operations and user needs. Cybersecurity: Implement robust security measures to protect against cyber threats, including data breaches, malware, and unauthorized access. Data Management: Ensure the integrity, availability, and confidentiality of organizational data through effective data storage, backup, and recovery procedures. IT Support: Provide technical support and assistance to end-users, troubleshooting hardware and software issues, and facilitating training to promote technology proficiency. Strategic Planning: Develop IT strategies and initiatives aligned with organizational goals, identifying opportunities for technology innovation and improvement. Requirements:
    $25k-33k yearly est. 3d ago

Learn more about remote support specialist jobs

How much does a remote support specialist earn in Rockford, IL?

The average remote support specialist in Rockford, IL earns between $30,000 and $68,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.

Average remote support specialist salary in Rockford, IL

$45,000

What are the biggest employers of Remote Support Specialists in Rockford, IL?

The biggest employers of Remote Support Specialists in Rockford, IL are:
  1. Rosecrance
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