Remote support specialist jobs in Scranton, PA

Company: Pencor Services, Inc. WFH 3-Day Flex Shift: Monday-Friday, 8AM-5PM Pencor and its subsidiaries are Equal Opportunity Employers A desktop support technician is needed in the IT department to assist employees with software issues, troubleshooting desktop hardware, printers and to support our corporate VOIP phone system. Duties include: Installing, configuring and troubleshooting various Microsoft applications such as word, excel and outlook Deploying, configuring and troubleshooting desktop hardware Deploying, configuring and troubleshooting Microsoft operating systems Deploying, configuring and troubleshooting a variety of printing solutions Deploying, configuring and troubleshooting Avaya VOIP telephones Communicating with employees, providing feedback and answering technical related questions Other duties as assigned Qualifications: Associates Degree in Information Technology and / or related experience A+, Microsoft or Cisco Certification Preferred Established residency in Pennsylvania Valid PA Driver's License and good driving record Microsoft Product Experience including office products and operating systems Familiarity with troubleshooting computer and printer related issues Excellent Computer Skills Excellent Troubleshooting Skills Ability to work effectively both independently and as part of team INDHP

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Under supervision, the purpose of this position is to maintain and operate the water technical equipment to ensure optimal system performance. We use one of the most advanced horticultural climate control computers in the industry for a fully automated and data driven approach to operate and maintain these systems daily. This position is critical to the success of the greenhouse, in which every aspect of the growing cycle relies on the water technical systems. DUTIES AND RESPONSIBILITIES: Supports managing system alarms related to water tech. and climate control systems. Equipment includes irrigation units, lights, fogging, sensors, roof washing/painting equipment, fans, boilers, and chillers. Performs daily preventative maintenance and predictive maintenance on equipment. Daily review of irrigation graphs and alarm log history to assist in stabilizing systems and alarm frequency. Performs weekly preventative maintenance tasks including: Cleaning filters, cleaning and calibrating sensors, taking hand measurements for various water parameters, flushing and cleaning fertilizer dosing units, Installs, maintains, modifies, and repairs simple to moderately complex PVC water systems. Replaces above crop HPS and LED lights. Performs preventive maintenance (PMs) on cooling systems during summer months. Ensures proper reading and calibration of pH and EC sensors. Ensures proper fertilizer levels in all irrigation tanks. Inspects greenhouse irrigation systems to ensure plants are being fed properly and repair leaks and other issues. Participate in an on-call rotation periodically to support alarm management Expected to adhere to safe work practices, follow GM and HACCP guidelines, maintain sanitary conditions and ensure that product safety is maintained. Report to management any conditions or practices that may adversely affect food safety, food quality or personnel safety. Maintain a positive work atmosphere by acting and communicating in a manner so you get along with customers, clients, co-workers and management. Performs other duties as assigned. Requirements REQUIRED EDUCATION, EXPERIENCE, AND SKILLS: 2 years minimum work experience including the following: Plumbing experience strongly preferred but not required. Basic electrical diagnostics using a voltmeter and electrical schematics to troubleshoot problems. High School Diploma/GED required; 2-year tech degree in related field strongly preferred. Ability to read/interpret schematics (electrical and plumbing) and use a voltmeter, hand and power tools, etc. Good communication skills, stress management, and sense of accountability; must be a responsible and reliable team player with a positive attitude, high level of maturity, and strong work ethic. Must be well organized and can prioritize tasks. Must be able to lift, carry and balance up to 75 lbs. (150 lbs. with assistance) with extreme care and caution when working with plants and products. Ability to meet physical demands including reaching, climbing, bending, walking, standing, and performing repetitive work. Comfortable working in conditions that include heights, heat, and high intensity lighting. Use of Microsoft applications and ability to interpret data in Excel.

Behavioral Health Associates (BHA) is an educational organization. We offer an academic learning environment integrated with behavioral support services for students diagnosed with emotional/behavioral disorders to empower the students in overcoming challenges and creating new stories for their lives. We currently have an opening for a full-time IT Helpdesk Technician. POSITION GOAL You will be the first line of defense for our users, providing efficient and friendly support across a range of hardwares, software, and network issues. ESSENTIAL DUTIES AND RESPONSIBILITIES Troubleshoot user issues related to desktops, laptops, chromebooks, iPads, Onescreen Interactive Whiteboards, projectors, software applications, network connectivity, as well as other devices and applications. Provide clear and concise explanations of technical concepts to users with varying levels of technical expertise. Document issues and resolutions to build a knowledge base and improve future support. Escalate complex issues to senior IT staff as needed. Maintain and update ticketing system and documentation. Stay up-to-date on the latest technology trends and best practices. Travel between our locations to support our various buildings and programs. Contribute to a positive and collaborative IT environment. Attend staff meetings as required. Follow any other job-related directions or duties as instructed by your supervisor. ESSENTIAL DUTIES AND RESPONSIBILITIES Experience in a technical support role, in an IT Helpdesk setting, preferred. Strong understanding of computer hardware, software, and networking concepts. Passionate about technology and willing to learn new things. Ability to work independently and as a team. Experience with Microsoft 365, Google Workspace, and Microsoft Office. Strong written and oral communication skills. Ability to problem-solve and methodical approach to troubleshooting. Certifications in IT support or related fields, preferred. Customer service experience, preferred. Basic knowledge of structured cabling, preferred. BENEFITS Full Time, Year-Round Paid Leave for Sick, Personal, and Vacation Days Time Off for Holidays Choice of Two Medical Plans, Dental, Vision and Voluntary Life Insurance Company Paid: Group Life Insurance and Employee Assistance Program Retirement Plan with Company Match up to 3% of your Annual Salary Tuition Reimbursement When applying to this position, please include a copy of your letter of interest, resume, current clearances and BHA's employment application. Click Here to complete BHA's Employment Application for Support Staff (Non-Teaching Positions) BHA is committed to a diverse and inclusive workplace. BHA is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age or other legally protected status.

The vision systems specialist ensures the proper functioning of all vision systems installed in the plant for quality control like light tester and quality inspection cameras. Ensures proper settings that are aligned with the quality department directions, designs, monitor and executes preventive maintenance plan for the vision systems and participates in root cause analysis of related issues. Essential Functions/Key Deliverables Design, monitor and execute the preventive maintenance plan for vision systems such as Light tester and applied vision cameras. Periodically checks settings in the vision systems to guarantee that the systems are aligned with the quality department directions. Participates in the root cause analysis sessions related to vision systems. Periodical reports on performance of the system. Implementation of projects related to vision systems. Assist Electrical Technicians in troubleshooting of advanced issues on vision systems. Provide additional support during change-overs in cans and ends departments. Perform any other duty reasonable corresponding with the role. Knowledge/Skills/Experience Associates degree (A. A.) or equivalent from two-year College or technical school; or equivalent combination of education and experience. 2+ years of experience as an Electrician in a manufacturing/industrial environment or 2+ years of experience working with vision systems. Ability to read technical drawings - mainly electrical drawings. Ability to maintain demeanor and performance through any situation. Experience and technical training in maintenance of Electrical Equipment. Ability to learn the operation of equipment. Ability to function both independently and as part of a team; must be flexible and excited to grow with the organization. Strong critical-thinking skills with a solution-oriented mindset. Attention to detail and a high degree of accuracy and organization. Excellent written and oral communication skills including Microsoft Office and reporting on projects Physical Demands N (Not Applicable) Activity is not applicable to this position. O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day) F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day) C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day) Lift/Carry 10 lbs or less F 11-25 lbs O 25-50+ lb- O Push/Pull 10 lbs or less F 11-25 lbs O 25-50+ lb- O Stand C Walk C Sit O Manually Manipulate O Reach Outward O Reach Above Shoulder O Climb O Crawl O Squat or Kneel O Bend O Other Physical Requirements Vision (Near, Distance, Color, Peripheral, Depth) Sense of Sound - Ability to understand conversational speaking Sense of Touch Ability to wear Personal Protective Equipment (PPE) - per safety guidelines Mobility to cover expansive manufacturing environment Work Environment Ability to work in an environment that can become loud and very hot (temperature) depending on the weather. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you are a current CANPACK employee, please apply through your Workday account. CANPACK Group is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, disability, or any other characteristic protected by law or not related to job requirements, unless such distinction is required by law.

NJTECH is a global managed IT service, IT consulting, and business solutions partner. Our "High Performance Business" strategy builds our expertise in technology and consulting. Our offshore consulting plays a major role in helping clients to achieve their objectives in the highest level; ultimately creating sustainable value to customers and shareholders. Our goal is to provide our clients with the best professional IT consulting services either for temporary or full-time staff or build the entire team; whichever you're looking for. At NJTECH we analyze each and every aspect of our Clients need to improve it by leveraging technology. Job Title: Hardware Technician Job Location: 248 Armstrong Road| Pittston, PA 18640 (Onsite) Duration: 6 months Flexible work Shifts: 6am or 7am - 2pm or 3pm & 5pm - 1am or 7pm - 3am Job Description: Education/Experience Bachelor Degree in Information Technology, Business, related discipline, or equivalent combination of education and experience. A+ Certification preferred Computer hardware repair or computer support experience Help Desk/Call Center experience preferred Skills Excellent oral and written communications skills Excellent problem solving and troubleshooting skills Experience in troubleshooting current Microsoft operating systems and Office applications Basic network knowledge of networks and network systems Additional Information All your information will be kept confidential according to EEO guidelines.

Successful IT Systems Specialists enjoy the challenges of installing, troubleshooting, and maintaining IT systems that optimize efficiency and security to best meet the goals of the business. Essential Duties and Responsibilities include the following: Helpdesk and day to day workstation and application troubleshooting utilizing remote support tools. Resolving technical issues in a Windows environment, including on-prem Active Directory, Microsoft Remote Desktop, Office 365, Cisco AnyConnect, and Delmiaworks IQMS Remediation of security vulnerabilities as detected Creation and maintenance of user facing “how-to” and internal documentation Investigating and resolving trouble ticket items and making necessary repairs Onsite and remote support tackling day-to-day maintenance and repair of computers, printers, scanners, and network components Installing and testing network cabling Coordinating and implementing network software patches and upgrades Multi-Site Support for enterprise data, voice and video networks Administering enterprise wide security policies and systems Monitoring long-term information security and privacy strategy Planning and upgrading network installation projects Working with outside vendors for monitoring, new installations, upgrades, patches, and other support Essential Functions Multi-Site Network Setup and Maintenance Configure and optimize on-site and off-site Data Backup and Policies Configure and maintain All Network Printing Functions Maintain and Optimize Firewall Policies Configure Network Switches Administer Microsoft Remote Desktop File System Management and Configuration Microsoft Active Directory Administration Desktop Support and Software Installation per Company Policies Set up new users in phone, e-mail, domain, security and IQMS systems Program Phone and Unified Communications Software Implement New Hardware and Software for all Employees Maintain inventory as issued and spare equipment Excellent organizational skills and attention to detail Excellent communication and interpersonal skills. Effectively interact and work in a team environment Committed to lifelong learning and continuous improvement Must possess a “Get it done well” attitude Committed to making positive change, but remaining flexible and able to adapt to company growth and evolving responsibilities Interested in company results Treat people with respect Commitment to working safely Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily as well as the ability to handle situations by working as a team. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Associate's degree Required and Minimum 2-5 years of IT Support / Helpdesk experience Certifications CompTIA A+ (Preferred) CompTIA Networking+ (Recommended) CompTIA Security+ (Nice to have) Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to sit and use his or her hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision. Specific vision abilities required by this job include ability to accurately compare color and pattern of products to quality control standards. Frequent requirement for attention to detail; prolonged use of a computer terminal, telephones and other electronic equipment. The employee must be able to lift and /or move up to 50 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to occasionally loud and PPE is required. Appropriate hearing protection while in the plant is required as noise levels within the facility meet OSHA requirements for hearing protection equipment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. IT Systems Specialists typically work between an office environment and the production floor but the purpose of the project may sometimes take them to non-standard workplaces. The noise level in the work environment can be loud. Highwood provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, veteran status or any other characteristic protected by the law. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Technical Documentation & Engineering Support Specialist Reports To: Director of Engineering EAM-Mosca Corp., Hazle Township PA, a dynamic market leader in the area of end-of-line automated packaging machinery and consumable strapping solutions, is seeking a Technical Documentation & Engineering Support Specialist. Job Summary: The Technical Documentation & Engineering Support Specialist is responsible for developing, maintaining, and distributing technical manuals, work instructions, labels, and related engineering documentation. This role ensures that engineering documentation is accurate, complete, and consistent, and is ready for both customers and internal teams. The Technical Documentation & Engineering Support Specialist also serves as a critical liaison between departments throughout the custom development process. Responsibilities include reviewing incoming orders to identify errors or inconsistencies before they reach engineering, ensuring alignment between sales, engineering, and customer expectations, coordinating with procurement and production to support accurate scheduling and smooth workflow, organizing and participating in custom project meetings, and assisting sales in advance of orders by preparing layout drawings and providing other technical documentation as needed. Success in this role requires strong organizational and technical writing skills, proficiency with AutoCAD and Adobe FrameMaker, and the ability to effectively collaborate across departments and functions. Roles and Responsibilities: Develop, update, and manage machine manuals using Adobe FrameMaker Prepare and distribute customer manuals Create and maintain work instructions, labels, and technical documentation Work with sales and customers to develop layout drawings Collaborate with product management and sales in defining custom items Organize and track custom items execution and follow-through Organize and support Engineering Change Request (ECR) processes Organize and support CARE responses (customer and internal quality reporting) Perform other duties as assigned Profile and Background: Technical associate's degree or equivalent experience Technical writing Strong organizational and communication skills Manual creation and maintenance Technical publications Work instructions AutoCAD Adobe FrameMaker AS400 (ERP system) All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The Certified Peer Support Specialist (CPPS) works in collaboration with physicians, behavioral health clinicians and other staff at The Wright Center for Community Health to address barriers to medical and behavioral health care. The CPPS addresses complex social needs of the underserved, uninsured, or underinsured community members. This role serves in an expanded clinical role to collaborate with community members, Primary Care Providers, Behavioral Health Providers, dental, community agencies, insurance companies, and other health/community related entities to provide a model of care that ensures the delivery of quality, efficient, and cost-effective healthcare services. The CPPS‘s expertise is sought to assess, develop and implement member care plans as it relates to addressing the social determinants of health and optimizing the members‘ physical and psychosocial health status as it relates to mental health recovery, support, and stabilization. This is to ensure the members of the program have the resources necessary to achieve their highest level of functioning and recovery in terms of living with a severe and persistent mental illness. REPORTING RELATIONSHIPS This position reports to the Behavioral Health Manager. No positions report to this role. ESSENTIAL JOB DUTIES and FUNCTIONS While living and demonstrating our Core Values, the Certified Peer Support Specialist will: Assist patients with creating their individual service plans and other activities aimed at fostering their own person-centered planning and the delivery of individualized services Share personal recovery stories and experiences to help inspire and support patients throughout their recovery process Assist patients with the development of mental health advance directives Support patients with problem-solving in terms of reintegrating back into the community where appropriate Advise and inform patients on community resources, including housing, employment, education, transportation, recreation, health, religious/spiritual, and other resources to meet their individual recovery goals Provide individuals with support and guidance on recognizing the early signs of crisis, developing crisis plans, and implementing identified coping strategies Assist individuals with developing and maintaining positive personal and social support networks Assist individuals with developing their self-help skills and cultivates their ability to make informed, independent choices Plan and facilitates practical activities for individuals to increase their self-worth and improve their self-concepts Attend treatment/recovery team meetings Document services provided to individuals Act as an advocate for individuals to facilitate positive changes in their recovery Perform related work as required Provide support and advocacy during initial medical visit or when necessary to assure patients' medical needs and referrals required are being conveyed. Follows up with both patients and providers regarding health/social services plans Continuously expand knowledge and understanding of community resources and services. Facilitates patient access to community resources, including locating housing, food, clothing, prenatal classes, parenting, and relevant mental health services. Assists patients in utilizing community services, including scheduling appointments with social services agencies and assisting with completion of applications for programs for which they may be eligible Facilitate communication and coordinate services between providers and the patients. Coordinates and monitors services, including comprehensive tracking of patients' compliance in relation to care plan objectives Work collaboratively and effectively within a team. Establishes positive, supportive relationships with participants and provides feedback to other members of the team. Builds and maintains positive working relationships with the patients, providers, care managers, medical residents, and office staff. Works to reduce cultural and socio-economic barriers between patients and institutions Attend weekly huddles and morning/afternoon mini huddles as needed Other duties as assigned Requirements QUALIFICATIONS Meet The Wright Center for Community Health and its affiliated entity The Wright Center for Graduate Medical Education EOS© People Analyzer Tool Buy in and experience working in the EOS model (strongly preferred) Mission-oriented; represents the enterprise in a professional manner while demonstrating organizational pride High school diploma or equivalent (GED) Possession of an active certification as a Certified Peer Specialist issued by the Pennsylvania Certification Board (PCB) Must possess valid PA driver's license Current BLS Certification Knowledge of community resources required Knowledge of mental health peer support services Knowledge of the recovery process and how it applies to individuals with serious mental illness Ability to follow written and oral instructions Ability to maintain effective working relationships Ability to communicate effectively orally Ability to communicate effectively in writing General computer knowledge and capability to use computers required Demonstrates the ability to interact in an effective manner with practitioners, the interdisciplinary healthcare team, community agencies, patients, and families with diverse opinions, values and cultural ideas Demonstrates ability to work autonomously and be directly accountable for practice Demonstrates ability to be self-directed, flexible, and committed to the team vision Demonstrates teamwork, initiative and willingness to learn, accepts and respects diversity without judgment, and demonstrates strong customer service values

Pay Rate: $15/hour Care Needs: Assistance with Activities of Daily Living (ADLs) Cooking and light housekeeping Companionship and emotional support Schedule: Monday to Sunday Morning: 7:00 AM - 10:00 AM Evening: 6:00 PM - 10:00 PM If you're compassionate, dependable, and passionate about helping others live comfortably at home, we'd love to hear from you! Hiring info: We're looking for private helpers/ caregivers for clients on Herewith, a free online platform that makes getting hired and paid as a private caregiver fast and easy. Here's what we provide: ✔️ Free background checks for all applicants ✔️ A professional helper profile to apply for jobs easily ✔️ Real-time job notifications for opportunities in your area ✔️ Convenient mobile app (Helper: Jobs on Herewith) to manage your clients, hours, and payments Once your Herewith helpers profile is set up, you'll receive instant notifications for new job postings and have the flexibility to apply with just one tap. Plus, be the first to take advantage of one-time tasks, a new way to make money helping others. Get started today and make a meaningful impact in your community! Learn more about Herewith at *****************************

Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow. The Retirement Support Specialist position is accountable for assisting the Client Services teams through timely communication and follow-up, proactive client outreach, and tracking, reporting and documentation of various functions within the department. Section 2: Job Functions, Essential Duties and Responsibilities * Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients. * Our I-Client service philosophy and our Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day to day basis showing your support of our organizational culture. * Assist clients with census updates to produce compliance tests and employer calculations * Participate in proactive call and email campaigns to inform clients on various deliverables regarding their 401k plan * Assist Client Services with the creation of necessary reporting for the FDI reports * Apply a quality control/review process to all reports produced before they are delivered to the end user * Reply to client requests for information via email, outbound call, or internal workflow * Maintain detailed workflow documentation for all functions and tracking for all reports provided * Provide timely, exceptional service, including problem solving and issue resolution with minimal inconvenience to clients * Provide effective verbal and written communications in a clear, concise, and informative manner * Make outbound calls to clients for various call campaigns and follow up on verification of client's data * Provide backup assistance for functions previously owned by Shared Services * Maintain a professional and positive approach in all internal and external communications Supervision * N/A Section 3: Experience, Skills, Knowledge Requirements * Bachelor's degree in business or related field, or equivalent work experience. * Knowledge of information systems and technology; ability to create ad hoc reports. * Microsoft Office knowledge required. * Ability to evaluate data integrity. * Strong written and verbal communication skills. * Excellent evaluation and problem resolution skills. * Detail oriented. * Ability to work unsupervised as required, but also work within and contribute to maintaining a highly cohesive team environment For virtual remote positions, we require an uninterrupted workspace during business hours and an internet work speed of 25 MBps or better. If you are unsure of your internet speed before applying, please check with your service provider. Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website. For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying. Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws ("Protected Status").

Changing people's lives is the business we are in. Is that something you want to be a part of? The role of Practice Support Specialist is pivotal to our firm. Our advisors rely on our PSS to ensure our clients receive the service we promise them! If you want to be a strategic partner to your colleagues and provide a high-level service to your clients, this role is the perfect fit for you. What will I be doing? As a Practice Support Specialist, you will support multiple Financial Professionals and their businesses. You will provide an elite level of service for all lines of business to the advisors and their clients. A passion for serving others, establishing rapport, and building relationships with internal partners and external clients is pivotal to success in this role. ROLES AND RESPONSIBILITIES · Assist in scheduling appointments and managing calendars for team members. · Answer and direct phone calls in a polite and professional manner. · Perform general clerical duties, including photocopying, scanning, faxing, and filing documents. · Ownership of the processing and workflow for insurance and investments · Act as liaison between advisor and providers to resolve any outstanding items and accelerate fulfillment of requirements · Assist in data entry tasks to maintain accurate client records & databases. · Collaborate with team members to support various administrative tasks and projects. What are the requirements and qualifications? · To qualify, you must be a US Citizen or permanent resident. · High school diploma or equivalent; additional certification in office administration is a plus. · Detail oriented, proactive & exceptionally organized. · Friendly, reliable & professional. · Knowledge of one or more financial products (Mutual Funds, Investments, Annuity, Life) and supporting systems preferred · One or more years of customer service experience; or clerical administrative role · Excellent organizational skills with the ability to prioritize tasks and meet deadlines. · Ability to effectively communicate both verbally and in writing · Ability to maintain confidentiality and handle sensitive information with discretion. · Tech savy and comfortable learning new systems and tools. Compensation And Benefits · Competitive salary commensurate with experience. · W2 employee with base salary and bonus potential · Paid time off · Opportunities for professional development and advancement within the company. · Supportive & collaborative work environment. Work location: In person Please complete the Culture Index Survey help us understand how you operate. It should take 3-5 minutes to complete, there are no right or wrong answers. Culture Index Survey:

Bitfarms is a global vertically integrated Bitcoin mining company that operates one of the largest cryptocurrency mining operations in North America. As the only publicly traded pure-play Bitcoin mining company audited by a Big Four audit firm, we are a global operation powered by entrepreneurial leaders and the most novel technology available. Spanning two continents, Bitfarms Ltd. (‘BITF' on Nasdaq and TSX) operates 12 Bitcoin mining farms using primarily clean, sustainable hydro-electricity drawing on the talents of a diverse team from a wide range of backgrounds and experiences. Our culture of innovation and growth helps Bitfarms maintain its leadership in the tech space. With two new sites in development and the opportunity for more, our company values forward-minded thinkers who are willing to bring new ideas to the table, while drawing from what's been tried and true. We are proud to have been recognized by our employees as a Great Place to Work ! We're passionate about innovation, sustainability, and cryptocurrency and are looking for amazing people to join our team. Bitfarms continues to seek operational and financial improvements through decentralization and diversification, and using ethical, sustainable, and innovative initiatives to unlock value and generate superior returns for our shareholders and a rewarding workplace for our employees. What we offer: Competitive salary and bonus opportunities along with career advancement Top tier group insurance plan with employer cost sharing Employee referral program Employee assistance program (EAP) Stimulating work environment in an innovative data center with air conditioned break rooms Free parking An inclusive, safe and diverse work environment Interested? This is a great opportunity to work for a young and dynamic company! We are currently looking for a IT Support Technician, Level 1 to join our team What you can expect in this role: The IT Support Technician, Level 1 is responsible for delivering advanced technical support and maintaining the organization's IT infrastructure. This role addresses complex issues, implements solutions, and enhances IT processes. Acting as a bridge between end-user support and advanced technical operations, the technician ensures efficient systems performance and provides a high-quality user experience. More specifically, here are some of the key responsibilities: Technical Support: Provide second-level technical support onsite and remotely to troubleshoot and resolve advanced hardware, software, and network issues. Analyze and resolve escalated tickets, ensuring correct prioritization and resolution; escalate further when necessary. Support and troubleshoot Office 365 applications, including user account management and custom configurations. Assist with mobile device setup, integration, and troubleshooting, particularly with O365. Install, configure, and maintain laptops, workstations, printers, and other hardware assets. Manage VPN user accounts and configurations to ensure secure and reliable access (e.g., Tailscale, OpenVPN). Troubleshoot and maintain Teams meeting room hardware and software. Onboarding and Offboarding: Coordinate with HR to manage onboarding and offboarding processes, adhering to company security policies. Prepare and provision hardware, software, and user accounts for new hires. Conduct training for new employees on IT systems and company tools. Revoke access and recover company assets during the offboarding process. System Administration and Maintenance: Administer and maintain IT systems, including Microsoft Intune, Entra ID (Azure AD), Exchange, SharePoint, Teams, and Slack. Monitor system updates and deploy patches to address security vulnerabilities. Conduct regular security log reviews and implement compliance measures. Perform periodic audits to verify IT asset inventory and condition. Network and Infrastructure Support: Configure and maintain network resources, including servers and critical infrastructure. Support and troubleshoot LAN/WAN connectivity, TCP/IP configurations, DNS, and firewalls. Process Improvement and Documentation: Develop and implement IT processes and procedures to improve efficiency. Maintain detailed documentation of solutions, technical processes, and IT systems. Here's the profile we're looking for: Required System Knowledge: Microsoft Intune, Entra ID (Azure AD), M365 Suite (Exchange, SharePoint, Teams), Slack Admin Jira, Confluence, Adobe Admin Microsoft Defender, Apple Business Manager, pf Sense, 3CX Required Technical Skills: Active Directory (AD): User management, group policies, and permissions. Troubleshooting: Efficiently diagnose and resolve hardware, software, and network issues. Networking: LAN/WAN, TCP/IP, DNS, and firewall configuration. Software Support: Install, configure, and provide support for applications like Office 365. Remote Support: Manage and support users via remote desktop tools. Interpersonal and Professional Skills: Customer Service: Deliver professional, empathetic support to users. Communication: Clearly convey technical solutions in written and verbal formats. Team Collaboration: Collaborate effectively with Level 1 and Level 3 teams and other departments. Problem-Solving: Analyze root causes and implement optimal solutions. Organization: Manage multiple tickets, prioritize tasks based on urgency and impact. Documentation: Maintain thorough records of procedures and solutions. Ownership and Agility: Demonstrate a strong sense of ownership, responsibility, and an agile mindset to adapt to changing environments. Education and Experience: College diploma or Attestation of College Studies in Computer Science. 1 to 2 years of experience in IT support. Preferred Certifications: CompTIA A+, Network+ Microsoft 365 Certified Other relevant IT certifications A few more relevant details: Work schedule: Monday to Friday, Onsite. Job type: full-time, permanent We are excited to hear from you, so please apply! This job doesn't align to your experience? No problem, we're always looking for amazing talent, so please go to the connect button and apply for future openings. We'll be sure to send you an alert when the time comes. #LI-ONSITE

IT Assistant - Field Support & Sales Technology Solutions Employment Type: Full-Time Nittany Oil Company is seeking an energetic, customer-focused IT Assistant to join our team! This entry-level role is perfect for someone who enjoys working hands-on with technology while building strong relationships with internal and external customers. You will provide on-site technical support, equipment installation, and field service across Central Pennsylvania-so being comfortable with daily travel is essential. We're looking for a self-starter who not only solves technical challenges but also approaches each visit with a service and sales mindset-identifying opportunities to improve performance, streamline processes, and enhance the overall customer experience. Role Responsibilities Deliver exceptional IT support by troubleshooting, resolving, and following up on technical issues. Install, configure, and maintain IT systems, software, and hardware for multiple locations. Provide hands-on support for Gilbarco POS systems, fuel dispensers, camera systems, audio systems, and PCs. Manage your own service schedule, providing timely solutions and proactive communication. Travel daily across Central PA to deliver on-site support and strengthen customer relationships. Participate in training programs and continually develop product knowledge and sales-focused service skills. Be available for an on-call rotational schedule to provide after-hours support when critical issues arise. Requirements Valid driver's license in good standing; must be comfortable with daily travel across Central PA. Ability to lift at least 50 lbs and work from various heights, including ladder work. Willingness to work in varied environments and on a wide range of equipment. Strong organizational skills and attention to detail. Excellent verbal and written communication skills-able to explain solutions and highlight value to both technical and non-technical audiences. Ability to analyze complex information, prioritize multiple projects, and work independently or as part of a team. Preferred Qualifications Associate's degree in IT or related field (or equivalent experience). Previous exposure to Gilbarco Passport POS or Verifone POS systems. Familiarity with Wayne or Gilbarco fuel dispensers. Experience with security camera systems and troubleshooting. Knowledge of ticketing systems for support case management. Nittany Energy is a Drug-Free and Equal Opportunity Employer. Work schedule 10 hour shift Weekend availability Monday to Friday On call Holidays Overtime Day shift 8 hour shift Night shift Benefits Flexible schedule Paid time off Health insurance Dental insurance Vision insurance Life insurance 401(k) Employee discount Paid training

Overview/ Job Responsibilities Sev1Tech is looking for a Field Support Technician. The selected candidate will perform tactical radio field support and be independently responsible for troubleshooting, installation, and maintenance of C5ISR equipment. Responsibilities include, but not limited to: * Provide communications engineering expertise to PEO C3T in pursuit of technical and policy solutions to tactical enterprise and local area C4ISR challenges facing the Army's current and future forces. * Requires technical expertise in the areas of communications network engineering, satellite communications, architecture, analysis, development, and network operations support. * Position should be an SME with regard to strategic areas of SoS architecture development including next generation technology insertion strategies, and integration planning of future C4ISR capabilities. * Provide analysis and assessments and test evaluation of potential high payoff communications capabilities in support of the PEO C3T global war-fighter C4ISR support plan. * The Contractor shall support the Government by performing trade-off studies for system level design and material acquisition of tactical communication systems implement and test such methodologies and devices. * Monitors and responds to complex technical control facility hardware and software problems. * Interfaces with vendor support service groups to ensure proper escalation during outages or periods of degradation system performance. * Provide quality assurance review and evaluation of new and existing software products. Minimum Qualifications * Bachelor's degree. (Degree preferred in Computer Science, Information Systems, Engineering, Business or related scientific or technical discipline. Four (4) additional years of direct relevant technical experience may be substituted for education. * Candidate must be a US Citizen and have an Active SECRET security clearance * A minimum of five (5) years related experience. * Capability to distinguish between hardware and software problems in multi-vendor systems. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Required to Deploy to austere locations and climb in and around military vehicles of all types. * Required to regularly sit, walk, and/or stand throughout various times during the day. * Up to 50 percent travel depending on the workload. Desired Qualifications * Tactical Radio Experience (To include the following waveforms). SINCGARS, TACSAT, MOUS, TSM, HF Operations. * Prior military experience. About Sev1Tech LLC Welcome to Sev1Tech! Founded in 2010, we are proud to be a leading provider of IT modernization, engineering, and program management solutions. Our commitment is to deliver exceptional program and IT support services that empower critical missions for both Federal and Commercial clients. At Sev1Tech, our mission is clear: Build better companies. Enable better government. Protect our nation. Build better humans across the country. We believe that through innovation and dedication, we can make a significant impact on the communities we serve. Join the Sev1Tech family, where your potential for greatness is limitless! Here, you will not only achieve remarkable accomplishments but also enjoy a fulfilling and rewarding career progression. We invite you to explore opportunities with us and become part of a team that values your contributions and growth. Ready to take the next step? Apply directly through our website: Sev1Tech Careers and use the hashtag #join Sev1Tech to connect with us on social media! For any additional questions or to submit referrals, feel free to reach out to ***********************.

Job DescriptionDescriptionAugustine Consulting, Inc. is a Woman-Owned Small Business professional services provider of engineering and technical services to the United States Government. We seek an experienced Field Support Technician to join our team to provide support to tactical radio systems through New Equipment Training (NET) in support of PM Tactical Radio (PM TR). Duties and Responsibilities: A Field Support Technician at ACI will perform tactical radio field support and be independently responsible for troubleshooting, installation, and maintenance of C5ISR equipment. Responsibilities include but are not limited to: Provide communications engineering expertise to PEO C3T in pursuit of technical and policy solutions to tactical enterprise and local area C4ISR challenges facing the Army's current and future forces. Provide analysis and assessments and test evaluation of potential high payoff communications capabilities in support of the PEO C3T global war-fighter C4ISR support plan. Support the Government by performing trade-off studies for system level design and material acquisition of tactical communication systems implement and test such methodologies and devices. Monitor and respond to complex technical control facility hardware and software problems. Interface with vendor support service groups to ensure proper escalation during outages or periods of degradation system performance. Provide quality assurance review and evaluation of new and existing software products. A Field Support Technician who fits our team is: Dynamic: contributes energy and enthusiasm to our daily tasks, to the team's interactions, and to the Company's mission. Thorough: possesses an unparalleled work ethic; produces complete, even polished products; persistent; mission-focused; asks “Why?” as often as necessary to get to the root of the matter. Mature: respects others' opinions, beliefs, and culture; listens to ideas, shares thoughts, and works independently and together to contribute insights to the company's leaders. Forthright: speaks with conviction; argues based on understanding, respectfully. Inquisitive: seeks deeper explanations of how systems work, not the surface-level description of the actors involved; goes beyond “stick-fetching” to connect the unconnected. Timely: shows up, ready to think, prepared to get on with the day's assignments; contributes analytical insights that meet time-sensitive, reasonable requests. Honest: knows what's right, what's legal, what's appropriate; conducts himself/herself accordingly. Required Qualifications Must be a U.S. citizen. Due to the sensitive nature of the work being performed, a candidate must possess or have the ability to possess a Department of War (DOW) Secret clearance. Bachelor's degree in a related field (Computer Science, information Systems, Engineering, Business or related scientific or technical discipline). Four (4) additional years of direct relevant technical experience may be substituted for education. A minimum of five (5) years related experience. Capability to distinguish between hardware and software problems in multi-vendor systems. Up to 50 percent travel depending on the workload. Ability to travel to austere locations and maneuver in and around military vehicles of all types. Augustine Consulting, Inc. offers a robust benefits package which includes: Competitive salary Comprehensive Medical, Dental, and Vision plans Group Life and Voluntary Life Insurance plans Retirement Savings Plan Paid Time Off Paid Parental Leave Tuition and Professional Development Reimbursement Program

Behavioral Health Associates (BHA) is an educational organization. We offer an academic learning environment integrated with behavioral support services for students diagnosed with emotional/behavioral disorders to empower the students in overcoming challenges and creating new stories for their lives. We currently have an opening for a full-time IT Helpdesk Technician. POSITION GOAL You will be the first line of defense for our users, providing efficient and friendly support across a range of hardwares, software, and network issues. ESSENTIAL DUTIES AND RESPONSIBILITIES Troubleshoot user issues related to desktops, laptops, chromebooks, iPads, Onescreen Interactive Whiteboards, projectors, software applications, network connectivity, as well as other devices and applications. Provide clear and concise explanations of technical concepts to users with varying levels of technical expertise. Document issues and resolutions to build a knowledge base and improve future support. Escalate complex issues to senior IT staff as needed. Maintain and update ticketing system and documentation. Stay up-to-date on the latest technology trends and best practices. Travel between our locations to support our various buildings and programs. Contribute to a positive and collaborative IT environment. Attend staff meetings as required. Follow any other job-related directions or duties as instructed by your supervisor. ESSENTIAL DUTIES AND RESPONSIBILITIES Experience in a technical support role, in an IT Helpdesk setting, preferred. Strong understanding of computer hardware, software, and networking concepts. Passionate about technology and willing to learn new things. Ability to work independently and as a team. Experience with Microsoft 365, Google Workspace, and Microsoft Office. Strong written and oral communication skills. Ability to problem-solve and methodical approach to troubleshooting. Certifications in IT support or related fields, preferred. Customer service experience, preferred. Basic knowledge of structured cabling, preferred. BENEFITS Full Time, Year-Round Paid Leave for Sick, Personal, and Vacation Days Time Off for Holidays Choice of Two Medical Plans, Dental, Vision and Voluntary Life Insurance Company Paid: Group Life Insurance and Employee Assistance Program Retirement Plan with Company Match up to 3% of your Annual Salary Tuition Reimbursement When applying to this position, please include a copy of your letter of interest, resume, current clearances and BHA's employment application. Click Here to complete BHA's Employment Application for Support Staff (Non-Teaching Positions) BHA is committed to a diverse and inclusive workplace. BHA is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age or other legally protected status.

Company: Pencor Services, Inc. WFH 3-Day Flex Shift: Monday-Friday, 8AM-5PM Pencor and its subsidiaries are Equal Opportunity Employers Pencor is seeking an experienced Network administrator to monitor and maintain our corporate network and associated assets. As a member of the systems administration team, you will be directly responsible for but not limited to the following: Installing, configuring and supporting Cisco network switches, routers and firewalls Identifying, mitigating and or patching network equipment vulnerabilities Installing, configuring and supporting equipment in our data centers Deploying and monitoring fiber communicationhardware Configuring and troubleshooting logging systems Configuring and troubleshooting DNS Providing advanced support for corporate VPN and remote access solutions Other duties as assigned Qualifications: Associates Degree in I.T. Related Field CCNA or CCNP preferred Established residency in Pennsylvania Valid PA Driver's License and good driving record 3+ Years' Experience in Networking Experience with AWS or cloud networking preferred Good Communications Skills - Oral and written Good Organizational Skills Good Follow Up Skills Ability to work effectively and efficiently both independently and as part of a team INDHP

EAM-Mosca Job Description Technical Support Engineer Reports to: Director of Field Service Operations is focused on our internal and external customers, providing technical assistance and troubleshooting. These personnel act as Emergency triage with our machines in the Field. They are also sent to the field on short notice for our most complex issues. Technical support collaborates with the engineering department to continually improve the design and field performance of EAM-Mosca strapping systems from mechanical, electrical, programming, and system integration perspectives. Technical support supplies installation and project management expertise for customer applications developed by MOSCA GMBH. Skills/Competencies Strong mechanical foundation with post-high school training in electronics/programming Solid understanding of electrical principles and application in machine control Ability to write and troubleshoot programming in Ladder Logic, C, and Structured Text, Experience with control hardware, including Allen Bradley, B&R and Siemens Integration of mechanical and control systems to optimize machine/system function Ability to communicate technical details of strapping system operation to Company and customer personnel and provide performance feedback at the root cause level for continuous system improvement. Communication may be verbal or written via conversation, technical bulletins or formal presentations as situations require. Tasks/Responsibilities: Build mastery of EAM-Mosca equipment through a combination of in-house exposure and field work, focusing initially on larger unitizing systems with a secondary priority on bundling systems. Participate in the concept design of new systems using insights from field experience to help optimize design. Develop in combination with field service, engineering and training personnel SAT, FAT, Installation, and post installation procedures. Draw on field experience and communication with Service Technicians and customer personnel to communicate ideas for performance-based design improvement. Lead troubleshooting and correction of operating problems and performance shortcomings, providing training to field personnel and feedback to design staff as appropriate. Support Shop operations as needed by assisting with setup and debugging support etc. Requires being on the After his support team. One week every five weeks to be on call excludes when a member is traveling in the field or taking PTO. Other Details: Requires working with engineering and service groups in Hazleton, PA, Whitby, ON, Canada, with Mosca GmbH in Germany. Requires travel 30-40%, primarily in the US but potentially anywhere in the EAM-Mosca market. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.