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Remote support specialist jobs in Sioux Falls, SD

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  • Trialing Specialist Technician

    Syngenta Global 4.6company rating

    Remote support specialist job in Sioux Falls, SD

    The purpose of the Trialing Specialist Technician is to support the Trialing Manager in executing research level yield trials on time, with high precision and accuracy in a safe, compliant manner in order to generate the highest quality data to allow identification of superior performing products in corn, soybean and wheat during the growing season. This position will have a determined break period between the growing seasons (approximately 3 months). Ideal Location: Brookings, SD, Sioux Falls, SD, and Vermillion, SD Duties: * Function as an integral member of a team responsible for planting, plot maintenance, spraying, note taking (phenotyping) and harvesting research level yield trial plots. * Operation and maintenance of agricultural machinery, and or agricultural research equipment to include: precision planters, drones, automated phenotyping equipment and research combines * Perform all tasks and behaving in a manner compliant with and in support of all safety and stewardship related company policies and practices, including completing all required company training courses. * Support on tasks in order to achieve the Trialing managers desired results, e.g., assisting the team with field layout, planting, phenotyping, harvest. * Effectively and regularly communicate with peers and supervisors regarding the status of projects, status of work related activities, quality and timeliness of data collected.
    $92k-113k yearly est. 13d ago
  • Dynamic PC Support

    Worldwide Techservices 4.4company rating

    Remote support specialist job in Sioux Falls, SD

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.
    $32k-44k yearly est. 19h ago
  • IT Help Desk

    Dynamic Business Solutions Sioux Falls

    Remote support specialist job in Sioux Falls, SD

    Job Description Dynamic Business Solutions is a Sioux Falls based IT consulting firm providing managed IT support services and custom application development to clients across a number of industries. About Us: At DBS, we specialize in providing comprehensive IT solutions, cybersecurity protection and remediation and proactive managed services that help businesses optimize their technology infrastructure and achieve their operational goals. Our team is dedicated to delivering exceptional service, innovative solutions, and developing long-term partnerships with our clients. Job Summary: We are seeking a customer-focused IT Help Desk Support individual. This position will be responsible for providing technical assistance to our customers including user management, system administration duties and Microsoft cloud services and accounts. This role requires excellent problem-solving skills and the ability to provide both remote and on-site assistance as necessary. Key Responsibilities: Technical Support: Provide first-line technical support to end-users for hardware, software, and network issues, ensuring timely resolution. Incident Management: Log, track, and manage incidents and service requests submitted by the users. Troubleshooting: Diagnose and resolve technical issues related to computers, printers, peripheral devices, and software applications. User Assistance: Assist users with account setup, password resets, and access to applications and systems. System Maintenance: Perform routine maintenance tasks, such as software updates, system backups, and hardware upgrades. Documentation: Create and maintain documentation for IT procedures, solutions, and user guides. Escalation: Escalate complex issues to higher-level support or specialized teams when necessary. Collaboration: Work closely with other IT team members and departments to resolve technical issues and improve IT services. Qualifications: Education: Associate degree in Information Technology, Computer Science, or a related field preferred. Relevant certifications (e.g., CompTIA A+, ITIL) are a plus. Experience: 1-2 years of experience in IT help desk support. Technical Knowledge: Strong understanding of Windows operating systems, Microsoft Office Suite, and basic networking concepts. Communication Skills: Excellent verbal and written communication skills with the ability to explain technical concepts to non-technical users. Customer Service: Strong customer service orientation with a focus on delivering high-quality support and user satisfaction. Problem-Solving: Proactive approach to diagnosing and resolving technical issues efficiently and effectively. Organizational Skills: Strong organizational skills and the ability to prioritize and manage multiple tasks simultaneously. Team Player: Ability to work effectively both independently and as part of a team. Adaptability: Flexibility to adapt to changing priorities and work in a fast-paced environment. Benefits: Competitive salary Health, dental, and vision insurance Retirement plan with company match Paid time off and holidays Professional development opportunities Supportive and collaborative work environment #hc207528
    $31k-51k yearly est. 6d ago
  • Technical Support Specialist

    Ladgov Corporation

    Remote support specialist job in Sioux Falls, SD

    Job Title: Technical Support Specialist. Job Location: U.S. Geological Survey (USGS) Earth Resources Observation and Science (EROS) Center 47914 252nd St Sioux Falls, SD 57198 Job type: Full Time. Requirements: Minimum 1-3 years of proven experience in a technical support Background Investigation Clearance: Ability to successfully pass a background investigation. Mandatory Security Training Completion: Successfully completed the necessary training Statement of Responsibility (SOR) Acknowledgment: Willingness and ability to sign a Statement of Responsibility confirming adherence to applicable Rules of Behavior and other Information Security policies. Clearance for Unsupervised System Access: Must qualify for and maintain clearance for unsupervised access to USGS systems. This includes, but is not limited to, basic network, internet, or email access, as well as access for IT Support services, custom application development/maintenance, and IT system management/oversight (both on-site and off-site). Duties: Provide Tier 1 & 2 Help Desk Support: Serve as the primary point of contact for federal employees and contractors, resolving a wide range of technical issues related to desktop equipment, software (Windows, Mac, Linux), and peripherals. Troubleshoot & Resolve IT Problems: Diagnose and fix hardware, software, network, and system performance issues, escalating complex problems to appropriate specialists when necessary. Install & Configure Systems: Perform setup, installation, and configuration of new computers, servers, workstations, and software applications. Manage User Accounts & Access: Assist with user account setup, administration, and access control for various IT systems. Maintain IT Infrastructure: Provide support for the maintenance of operating systems, common-use software, and peripheral devices. Conduct Data Backups: Perform and maintain required file backups to ensure data integrity and prevent loss. Monitor System Performance: Assist in monitoring the health and performance of computer systems and networks, addressing minor issues proactively. Document Procedures: Maintain clear and accurate documentation of IT procedures, troubleshooting steps, and operational logs. Support Training Activities: Coordinate or assist in providing technical instruction and support for both EROS-developed and vendor-supplied software systems. Ensure IT Security Compliance: Implement and adhere to all identified DOI/USGS system management and security settings on microcomputer equipment and systems.
    $31k-51k yearly est. Auto-Apply 60d+ ago
  • IT Help Desk

    Dynamic Business Solutions

    Remote support specialist job in Sioux Falls, SD

    Dynamic Business Solutions is a Sioux Falls based IT consulting firm providing managed IT support services and custom application development to clients across a number of industries. About Us: At DBS, we specialize in providing comprehensive IT solutions, cybersecurity protection and remediation and proactive managed services that help businesses optimize their technology infrastructure and achieve their operational goals. Our team is dedicated to delivering exceptional service, innovative solutions, and developing long-term partnerships with our clients. Job Summary: We are seeking a customer-focused IT Help Desk Support individual. This position will be responsible for providing technical assistance to our customers including user management, system administration duties and Microsoft cloud services and accounts. This role requires excellent problem-solving skills and the ability to provide both remote and on-site assistance as necessary. Key Responsibilities: Technical Support: Provide first-line technical support to end-users for hardware, software, and network issues, ensuring timely resolution. Incident Management: Log, track, and manage incidents and service requests submitted by the users. Troubleshooting: Diagnose and resolve technical issues related to computers, printers, peripheral devices, and software applications. User Assistance: Assist users with account setup, password resets, and access to applications and systems. System Maintenance: Perform routine maintenance tasks, such as software updates, system backups, and hardware upgrades. Documentation: Create and maintain documentation for IT procedures, solutions, and user guides. Escalation: Escalate complex issues to higher-level support or specialized teams when necessary. Collaboration: Work closely with other IT team members and departments to resolve technical issues and improve IT services. Qualifications: Education: Associate degree in Information Technology, Computer Science, or a related field preferred. Relevant certifications (e.g., CompTIA A+, ITIL) are a plus. Experience: 1-2 years of experience in IT help desk support. Technical Knowledge: Strong understanding of Windows operating systems, Microsoft Office Suite, and basic networking concepts. Communication Skills: Excellent verbal and written communication skills with the ability to explain technical concepts to non-technical users. Customer Service: Strong customer service orientation with a focus on delivering high-quality support and user satisfaction. Problem-Solving: Proactive approach to diagnosing and resolving technical issues efficiently and effectively. Organizational Skills: Strong organizational skills and the ability to prioritize and manage multiple tasks simultaneously. Team Player: Ability to work effectively both independently and as part of a team. Adaptability: Flexibility to adapt to changing priorities and work in a fast-paced environment. Benefits: Competitive salary Health, dental, and vision insurance Retirement plan with company match Paid time off and holidays Professional development opportunities Supportive and collaborative work environment
    $31k-51k yearly est. 35d ago
  • Mission Support Specialist

    Department of Homeland Security 4.5company rating

    Remote support specialist job in Sioux Falls, SD

    Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Summary Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Overview Help Accepting applications Open & closing dates 10/27/2025 to 12/31/2025 Salary $63,163 to - $98,422 per year The salary range shown is for base salary only, actual salary will be determined based on the duty location of the selectee. Pay scale & grade GS 11 - 12 Locations Many vacancies in the following locations: Anchorage, AK Birmingham, AL Gadsden, AL Mobile, AL Show morefewer locations (185) Montgomery, AL Fayetteville, AR Fort Smith, AR Little Rock, AR Texarkana, AR Eloy, AZ Florence, AZ Phoenix, AZ Tucson, AZ Yuma, AZ Adelanto, CA Bakersfield, CA Calexico, CA Camarillo, CA El Centro, CA Fresno, CA Los Angeles, CA Morgan Hill, CA Redding, CA Sacramento, CA San Bernardino, CA San Diego, CA San Francisco, CA Santa Ana, CA Santa Maria, CA Stockton, CA Alamosa, CO Aurora, CO Centennial, CO Craig, CO Durango, CO Florence, CO Frederick, CO Grand Junction, CO Hartford, CT Dover, DE Fort Myers, FL Jacksonville, FL Miami, FL Miramar, FL Orlando, FL Plantation, FL Pompano Beach, FL Stuart, FL Tallahassee, FL Tampa, FL Atlanta, GA Folkston, GA Lumpkin, GA Savannah, GA Tamuning, GU Honolulu, HI Cedar Rapids, IA Des Moines, IA Sioux City, IA Boise, ID Idaho Falls, ID Twin Falls, ID Broadview, IL Chicago, IL Rock Island, IL Indianapolis, IN Wichita, KS Bowling Green, KY Louisville, KY Alexandria, LA Baton Rouge, LA Jena, LA Lafayette, LA New Orleans, LA Oakdale, LA Winnfield, LA Burlington, MA Baltimore, MD Salisbury, MD Scarborough, ME Detroit, MI Grand Rapids, MI Fort Snelling, MN Kansas City, MO Saint Louis, MO Strafford, MO Gulfport, MS Pearl, MS Billings, MT Cary, NC Charlotte, NC Greensboro, NC Hendersonville, NC Wilmington, NC Grand Forks, ND Grand Island, NE North Platte, NE Omaha, NE Manchester, NH Elizabeth, NJ Mount Laurel, NJ Newark, NJ Albuquerque, NM Chaparral, NM Las Cruces, NM Roswell, NM Las Vegas, NV Reno, NV Batavia, NY Buffalo, NY Central Islip, NY Champlain, NY Malta, NY New York, NY Brooklyn Heights, OH Cincinnati, OH Westerville, OH Oklahoma City, OK Tulsa, OK Eugene, OR Medford, OR Portland, OR Lords Valley, PA Philadelphia, PA Philipsburg, PA Pittsburgh, PA Williamsport, PA York, PA Aguadilla, PR Guaynabo, PR Warwick, RI Charleston, SC Columbia, SC Greer, SC Sioux Falls, SD Chattanooga, TN Knoxville, TN Nashville, TN Alvarado, TX Amarillo, TX Anson, TX Athens, TX Austin, TX Big Spring, TX Conroe, TX Corpus Christi, TX Dallas, TX Del Rio, TX Edinburg, TX El Paso, TX Harlingen, TX Houston, TX Huntsville, TX Karnes City, TX Laredo, TX Livingston, TX Los Fresnos, TX Lubbock, TX Memphis, TX Midland, TX Pearsall, TX Pecos, TX Pflugerville, TX Raymondville, TX San Angelo, TX San Antonio, TX Taylor, TX Waco, TX Ogden, UT Orem, UT Saint George, UT West Valley City, UT Bowling Green, VA Chantilly, VA Harrisonburg, VA Norfolk, VA Richmond, VA Salem, VA Charlotte Amalie, VI Saint Thomas, VI Saint Albans, VT Ferndale, WA Richland, WA Seattle, WA Tacoma, WA Yakima, WA Milwaukee, WI Charleston, WV Cheyenne, WY Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 12 Job family (Series) * 0301 Miscellaneous Administration And Program Supervisory status No Security clearance Other Drug test Yes Position sensitivity and risk High Risk (HR) Trust determination process * Credentialing * Suitability/Fitness Financial disclosure Yes Bargaining unit status No Announcement number OPM-ERO-12821405-DHA-EKS Control number 848931800 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency These positions will be filled through the Office of Personnel Management's Direct Hire Authority for the occupation and is open to all U.S. citizens. Duties Help As a Mission Support Specialist, at the full performance level you will perform the following duties: * Coordinate and perform a wide variety of administrative and management services essential to the operations of the office including, but not limited to: management information systems, telecommunications, budget, finance, procurement, human resources, training, logistics, property, space, records and files, printing and graphics, mail, travel, and office equipment; * Advise management on assigned administrative matters; * Conduct or participate in the evaluation of administrative programs, systems and methods and identify ways to improve the efficiency and effectiveness of these services at the local level; * Represent the office in dealings with vendors and organizations within the agency that have primary responsibility for these services; * Operate, manage, and oversee a fleet management program including: purchase, disposal, maintenance, budgeting, and reporting functions. Requirements Help Conditions of employment * You must be a U.S. citizen to apply for this position. * You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs. * Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see ********************* * One-year probationary period may be required. * A pre-employment drug test will be required. * If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application. * DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. * All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing. * Incentives may be authorized; however, this is contingent upon funds availability. * License required: No * Pre-employment physical required: No * Bargaining Unit Position:No * Financial Disclosure: If you are hired, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) within 30 days after appointment. * Qualification requirements must be met for those applications submitted by each cut-off date. * Complete the initial online assessments and USA Hire Assessment, if required. Qualifications Minimum Qualifications for GS-11: Specialized Experience: At least one year of specialized experience equivalent to the GS-09 level in the Federal service that included experience such as: * Coordinating and monitoring a variety of administrative projects (e.g. budget, personnel, travel, space, logistics). * Identifying and recommending solutions to a wide range of administrative problems. * Analyzing administrative data from a variety of sources to develop trends, patterns, profiles, estimates, and studies. * Preparing preliminary and finished reports and documents. * Representing the office in dealings with vendors and personnel from administrative support organizations. OR Education: Ph.D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages. Minimum Qualifications for GS-12: Specialized Experience: Applicant must demonstrate at least one year of specialized experience equivalent in difficulty and responsibility to the GS-11 level in the Federal service that included experience such as: * Applying (and modifying, if necessary) established practices to specific administrative problems which involve many variables. * Conducting independent evaluations on administrative functions and preparing study findings, recommendations, and reports. * Providing advice on a variety of administrative and management programs and procedures. * Making agreements and commitments at meetings and during telephone discussions in accordance with previously received functions. * Performing liaison functions with other organizations, including effectively presenting the organization's needs and establishing harmonious working relations with counterparts. All qualification requirements must be met by the cutoff dates listed under additional information. Qualification claims will be subject to verification. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned. Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: ************************************************************************** Additional information THIS IS AN OPEN CONTINUOUS ANNOUNCEMENT. Applicants will be referred periodically throughout the announcement period based on the schedule below. * 1st Cut-off on 11/01//2025 * 2nd Cut-off on 12/01/2025 * Final Cut-off on 12/31/2025 Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval. Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire CompetencyBased Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/**********9652-Reasonable-Accommodation-Information) Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): * Attention to Detail * Customer Service * Decision Making * Flexibility * Integrity/Honesty * Interpersonal Skills * Learning * Reading Comprehension * Reasoning * Self-Management * Stress Tolerance * Teamwork Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. To preview the assessment questionnaire, click the following link: ******************************************************** Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. The "Rule of Three", Category Rating and Veterans Preference will not apply to this vacancy. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet. Veterans: Although the Direct Hire Authority permits hiring without regard to Veterans Preference, applicants who are eligible for Veterans Preference are still encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). View information on veterans' preference. Career Transition Assistance Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: ************************************************************ Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help To apply for this position, you must submit a complete Application Package which includes: 1. Your resume showing relevant experience, education and training. Work experience must include: job title, duties, employer's name, employer's telephone number, employer's address, starting and ending dates (MM/YY), hours worked per week, and indicate whether or not we may contact your current supervisor. Limit your resume to two pages. Only resumes 2 pages in length will be accepted to determine eligibility and qualifications. For more information, view the following link. USAJOBS Help Center - Update your resume now so it meets new resume requirements 2. Other supporting documents (only submit if applicable to you): * Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed. * Are you a veteran entitled to preference? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference must fill out the SF-15 and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions. * Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit all of the following: * A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement; * A copy of your most recent SF-50 "Notification of Personnel Action'', noting your positions, grade level, and duty location; * A copy of your latest performance appraisal including your rating; and * Any documentation from your agency that shows your current promotion potential if applicable. * Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: * Position title; * Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee); * Agency; and * Beginning and ending dates of appointment. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
    $63.2k-98.4k yearly 47d ago
  • Part Time Patient Support Technician

    Join The Team Serving The City of Sioux Falls

    Remote support specialist job in Sioux Falls, SD

    Part Time - Patient Support Technician Falls Community Health - Health Clinic $18.12 hourly The City of Sioux Falls Health Department is accepting applications for a part-time Patient Support Technician for Falls Community Health. This position is a maximum of 28 hours per week, M-F, based on the clinic needs. The City of Sioux Falls Health Department is seeking part-time Patient Support Technicians to provide customer service to patients. Duties include the ability to schedule, confirm, and register patients for clinic appointments, both in person and over the phone. Verify financial eligibility, third party coverage, collect payments, and answer questions regarding billing. Work closely with clinical teams as directed. Scan and maintain patient medical records, and arrange patient transportation and coordinate access to care and disease prevention. Qualifications and Skills: Well qualified candidates will have experience with customer service duties at the front desk in a health clinic environment and familiarity with an EMR system. Our Culture Our core values of safety, teamwork, innovation, character and respect build community from the inside out. Employees' top culture drivers include a strong sense of accomplishment, growth through learning and training, and supportive colleagues. Team members achieve job satisfaction every day with the knowledge that their service positively impacts the high quality of life this community enjoys. Apply today to become part of ONE Team and help us take care of today for a better tomorrow! This job listing is open until filled. EOE
    $18.1 hourly 45d ago
  • Lead IT Specialist - Software Governance

    Maximus 4.3company rating

    Remote support specialist job in Sioux Falls, SD

    Description & Requirements The Lead of Software Governance will lead initiatives that ensure enterprise software systems are implemented, maintained, and governed with security, efficiency, and compliance. This role bridges technical operations and governance, combining hands-on IT expertise with strong process and risk management capabilities. Working closely with Privacy, Security, Data Governance, Artificial Intelligence and Operational teams, this manager ensures that software investments are secure, compliant, and aligned to organizational goals. The ideal candidate has a background in IT operations, software implementation, or technology support, and a growing passion for governance, risk management, and process improvement. This position will lead Software Governance for Maximus, ensure operational continuity and strengthen the maturity of software governance practices across the organization. Ability to obtain a Federal Clearance and US citizenship is required. This is a remote position. Essential Duties and Responsibilities: - Manage the intake process, risk assessment, and governance of software acquisitions across business units. - Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards. - Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications. - Serve as a key escalation point for software governance related issues; coordinate multi-team resolution. - Integrate regulatory and licensing requirements into governance workflows (e.g., CMMC, SOX, NIST, ISO 27001). - Own software documentation, SOPs, and audit readiness materials, ensuring accuracy and alignment with governance standards. - Identify opportunities for process automation and efficiency within software governance and process workflows. - Support the Senior Manager of IT Governance by ensuring continuity of governance operations and providing subject matter expertise on software lifecycle governance to cross-functional teams. - Lead cross-functional working groups to improve the software review process, risk assessments, and end-user experience. - Build and maintain strong relationships with SMEs and internal stakeholders. Job-Specific Essential Duties and Responsibilities: - Manage the intake process, risk assessment and governance of software acquisitions across business units. - Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards. - Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications. - Serve as a key escalation point for software governance related issues and coordinate resolution across IT and business teams. - Support and enforce compliance with corporate policies, licensing agreements, and regulatory frameworks (e.g., CMMC, SOX, NIST, ISO 27001). - Maintain software documentation, SOP's, and audit readiness materials. - Identify opportunities for process automation and efficiency within software governance and process workflows. - Act as deputy to the Director of IT Governance, ensuring continuity of governance operations and serving as an internal consultant for software lifecycle issues. - Lead cross-functional working groups to improve the software review, process, risk assessments, and end-user experience. - Build and maintain strong relationships with SME's and internal stakeholders. Minimum Requirements - Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience. Job-Specific Minimum Requirements: - Bachelor's degree in information technology, Computer Science, or a related field or sufficient experience. - 7+ years of experience in IT project management, IT governance, software implementation, or Information Technology roles. - Proven experience managing or supporting enterprise software environments (e.g., SaaS, on-premise, cloud-based systems). - Familiarity with software lifecycle management, configuration management, and Application Portfolio management. - Strong understanding of IT risk, compliance, and governance frameworks. - Demonstrated ability to lead cross-functional teams and manage multiple priorities in a fast-paced environment. - Excellent communication, problem-solving, and facilitation skills. - Technical and Analytical Acumen - Process and Continuous Improvement - Risk Management and Compliance - Collaboration and Influence - Vendor and Stakeholder Engagement - Strategic Problem Solving Preferred Skills and Qualifications: - Experience managing or contributing to software asset management (SAM) or governance programs. - Hands-on experience with ITSM or ITIL-based service delivery processes. - Familiarity with Smartsheet, ServiceNow, Coupa, Jira, or asset tracking tools. - Certifications such as ITIL, GRC, or PMP are a plus. #techjobs #VeteransPage EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 130,000.00 Maximum Salary $ 165,000.00
    $86k-112k yearly est. Easy Apply 8d ago
  • IT Support Analyst

    URUS Group LP

    Remote support specialist job in Sioux Center, IA

    Join our team at URUS as an IT Support Analyst and play a key role in keeping our global workforce connected and supported! If you're a problem-solver with a passion for technology, strong customer service skills, and experience with Microsoft platforms, this is your chance to make an impact. Apply today to grow your IT career in a collaborative and innovative environment. The IT Support Analyst is responsible for supporting internal staff and systems located in our various offices and remote locations. This position will be based out of our Sioux Center, IA, office and will be required to be in the office at least twice per week. This position will require occasional travel to locations throughout North America - a valid driver's license, a passport and a reliable vehicle are required. Responsibilities * Provide remote and on-site technical support for staff, including O365, Windows 11, hardware, and peripherals. * Manage user accounts, including onboarding, offboarding, and account changes. * Respond to staff support requests, determine the extent of support needed, and investigate and resolve issues. * Participate in hardware lifecycle management and assist with administrative tasks related to system and infrastructure maintenance. * Troubleshoot helpdesk-reported issues and implement solutions. * Perform other duties as assigned by the supervisor. Skills and Qualifications * Completion of an IT-related technical program from a recognized college or university. * Microsoft Certified Information Technology Professional (MCITP) in Windows Desktop products (or equivalent). * 2-5 years of proven experience in information technology. * Customer service-oriented with good interpersonal and communication skills. * Strong technical and logical problem-solving skills. * Knowledge of desktop equipment, hardware, software products, and related applications (preference for experience with Microsoft InTune and AutoPilot). * Experience with anti-virus and malware removal tools. * Experience with Microsoft Active Directory and Azure-based networks. * Proficiency in Windows 11, Microsoft Windows Server 2019/2022, including patching and maintenance. * Experience with desktop software configuration and Office 365 rollouts. * Proficiency in Office 365 applications, including OneDrive, SharePoint, and Teams. * Ability to write and edit business and technical documents. * Ability to resolve and escalate problems quickly and efficiently. * Proven success in handling conflicting demands and priorities. * Proactive approach to resolving technical problems. * Highly motivated and works well independently and in a team environment. * ITIL, CompTIA A+/ITF+/Network +, Azure Fundamentals preferred. Exposure to any of the following technologies would be considered an asset: * Trend Micro Anti-Malware software * Microsoft SharePoint * Microsoft Multi Factor Authentication * Familiarity with Microsoft Azure * Familiarity with TCP/IP based networks * Familiarity with Microsoft Teams As a holding company with cooperative and private ownership, URUS is a family of businesses at the heart of the dairy and beef industry - Alta Genetics, GENEX, Genetics Australia, Leachman Cattle, Jetstream, PEAK, SCCL, Trans Ova Genetics and VAS. Each organization has its unique identity, products, and services. These companies work globally to provide cutting-edge dairy and beef genetics, customized reproductive services to maximize conceptions, dairy management information to take producers to the frontline of progressive dairy farming, and an array of products and services to help bovines reach their full genetic potential. URUS has 9 brands in 17 retail countries and employs nearly 2,800 people globally.
    $33k-55k yearly est. Auto-Apply 60d+ ago
  • IT Support Analyst

    Trans Ova Genetics

    Remote support specialist job in Sioux Center, IA

    Join our team at URUS as an IT Support Analyst and play a key role in keeping our global workforce connected and supported! If you're a problem-solver with a passion for technology, strong customer service skills, and experience with Microsoft platforms, this is your chance to make an impact. Apply today to grow your IT career in a collaborative and innovative environment. The IT Support Analyst is responsible for supporting internal staff and systems located in our various offices and remote locations. This position will be based out of our Sioux Center, IA, office and will be required to be in the office at least twice per week. This position will require occasional travel to locations throughout North America - a valid driver's license, a passport and a reliable vehicle are required. Responsibilities Provide remote and on-site technical support for staff, including O365, Windows 11, hardware, and peripherals. Manage user accounts, including onboarding, offboarding, and account changes. Respond to staff support requests, determine the extent of support needed, and investigate and resolve issues. Participate in hardware lifecycle management and assist with administrative tasks related to system and infrastructure maintenance. Troubleshoot helpdesk-reported issues and implement solutions. Perform other duties as assigned by the supervisor. Skills and Qualifications Completion of an IT-related technical program from a recognized college or university. Microsoft Certified Information Technology Professional (MCITP) in Windows Desktop products (or equivalent). 2-5 years of proven experience in information technology. Customer service-oriented with good interpersonal and communication skills. Strong technical and logical problem-solving skills. Knowledge of desktop equipment, hardware, software products, and related applications (preference for experience with Microsoft InTune and AutoPilot). Experience with anti-virus and malware removal tools. Experience with Microsoft Active Directory and Azure-based networks. Proficiency in Windows 11, Microsoft Windows Server 2019/2022, including patching and maintenance. Experience with desktop software configuration and Office 365 rollouts. Proficiency in Office 365 applications, including OneDrive, SharePoint, and Teams. Ability to write and edit business and technical documents. Ability to resolve and escalate problems quickly and efficiently. Proven success in handling conflicting demands and priorities. Proactive approach to resolving technical problems. Highly motivated and works well independently and in a team environment. ITIL, CompTIA A+/ITF+/Network +, Azure Fundamentals preferred. Exposure to any of the following technologies would be considered an asset: Trend Micro Anti-Malware software Microsoft SharePoint Microsoft Multi Factor Authentication Familiarity with Microsoft Azure Familiarity with TCP/IP based networks Familiarity with Microsoft Teams
    $33k-55k yearly est. Auto-Apply 60d+ ago
  • Support Technician

    Daveandbusters

    Remote support specialist job in Sioux Falls, SD

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $11.2 - $16.2 per hour Salary Range: 11.2 - 16.2 We are an equal opportunity employer and participate in E-Verify in states where required.
    $11.2-16.2 hourly Auto-Apply 60d+ ago
  • Part Time Patient Support Technician

    City of Sioux Falls, Sd 2.8company rating

    Remote support specialist job in Sioux Falls, SD

    The City of Sioux Falls Health Department is accepting applications for a part-time Patient Support Technician for Falls Community Health. This position is a maximum of 28 hours per week, M-F, based on the clinic needs. The City of Sioux Falls Health Department is seeking part-time Patient Support Technicians to provide customer service to patients. Duties include the ability to schedule, confirm, and register patients for clinic appointments, both in person and over the phone. Verify financial eligibility, third party coverage, collect payments, and answer questions regarding billing. Work closely with clinical teams as directed. Scan and maintain patient medical records, and arrange patient transportation and coordinate access to care and disease prevention. Qualifications and Skills: Well qualified candidates will have experience with customer service duties at the front desk in a health clinic environment and familiarity with an EMR system. Our Culture Our core values of safety, teamwork, innovation, character and respect build community from the inside out. Employees' top culture drivers include a strong sense of accomplishment, growth through learning and training, and supportive colleagues. Team members achieve job satisfaction every day with the knowledge that their service positively impacts the high quality of life this community enjoys. Apply today to become part of ONE Team and help us take care of today for a better tomorrow! This job listing is open until filled. EOE
    $26k-32k yearly est. 5d ago
  • Network Adminstrator

    Executive Recruiting Consultants

    Remote support specialist job in Sioux Falls, SD

    Job Description Network Administrator COMPANY PROFILE: Headquartered in the upper Midwest, our client is growing rapidly and seeking a Network Administrator to add to their IT team. WHAT THE COMPANY OFFERS YOU $75,000 -$100,000 Benefits Package: Health, Chiropractor Coverage, HSA, Flex Spending Account, Dental, Vision, Short & Long Term Disability, Life Insurance, 401k, Bonuses Time Off: 6 Paid Holidays, PTO (12 days per year, 18 days per year after 2 years of service, 25 days per year after 5 yea, max of 30 days can be accrued), 1 Personal Floating Day Referral Bonus Program Jury Duty Scholarship Programs Time off to Vote Great Work-Life Balance Advancement Opportunities THE ROLE YOU WILL PLAY: Report to Director of IT. Total of 6 people in the IT department Maintain a reliable, secure and efficient data communications network. Deploy, configure, maintain and monitor all active network equipment in order to ensure smooth systems and network operation. BACKGROUND PROFILE Associate's Degree in Computer Science, Information Systems or related field preferred - not required. 1+ year Experience. CompTIA A+, CompTIA Net+ certification or other related IT professional certification preferred. Experience with VoIP Solutions a plus. Motivated, Team Player. Contact Craig Libis today for more detail (605) 428-6150 or email a confidential copy of your resume to craig@ercjobs.com! TO SEE MORE OPPORTUNITIES LIKE THIS ONE GO TO www. ercjobs.com!
    $75k-100k yearly 1d ago
  • IT Support Technician

    Versova

    Remote support specialist job in Sioux Center, IA

    Job Title: IT Support Technician II Department: Information Technology Job Type:Full Time, On Site Travel: Local Travel Between Sites The IT Support Technician II (ITST) is responsible for installing, maintaining, and troubleshooting computer hardware, software, and network systems while providing excellent customer service to end-users under minimal supervision. This role is crucial in ensuring the company's technology infrastructure runs smoothly, supporting overall business operations and productivity. Essential Job Functions Performs overall information systems planning, implementation, and administration in a variety of IT functional areas Install, maintain, and repair computer-related equipment, including laptops, desktops, phones, tablets, printers, and network devices Collaborates with end users to diagnose and resolve technical issues across different systems and technologies, including hardware, software, and networks Manage and maintain technology inventory Analyzes business needs and contributes to the selection of IT hardware and software to support internal business processes Implement and monitor security measures Set up, manage, and audit user accounts and permissions Perform regular system updates and maintenance Assist in technology disposal and data security Collaborate with the IT team on projects and improvements Other duties as assigned Required Qualifications Associate's degree in Information Technology, Computer Science, or related field (equivalent experience) 3+ years of relevant experience in IT technical support Proficiency in computer hardware, software, and networking systems Excellent problem-solving and analytical skills Excellent communication and customer service abilities Knowledge of IT security best practices Preferred Qualifications Bachelors Degree in Information Technology, Computer Science, or related field Experience in agricultural or egg industry-specific software Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) Familiarity with mobile device management and VoIP systems Work Environment This position is primarily office-based but involves occasional work in non-office environments such as production areas. The role may require physical adaptability, including crawling in confined spaces or working at heights. There is potential exposure to noise, necessitating the use of protective equipment like hairnets and safety glasses. While the job involves extended periods of sitting and computer use, it also includes occasional lifting of equipment and supplies. The position may demand flexibility with work hours, potentially involving irregular schedules or on-call duties for emergency support. Additionally, occasional travel to other locations may be required. About Us: Versova is one of the largest egg producers in the United States, bringing together family-owned farms in Iowa, Ohio, Washington, Oregon, Idaho, Utah, and Colorado. With over six decades of industry experience, our team of more than 2,000 employees is dedicated to exceptional flock care, environmental stewardship, and producing safe, high-quality eggs. More than just a workplace, Versova is a team built on shared values, working together to enrich our communities and uphold the highest ethical standards. As a family of companies and a company of families, we are guided by a strong set of Core Values: Recognition, Initiative, Safety & Security, Service, Community, Respect, Integrity, Ownership, and Excellence. These values drive our commitment to responsible employment, sustainability, and industry innovation. When you join Versova, you become part of something bigger - working together to lead the future of egg production with integrity and excellence. Benefits: Regular performance reviews Health insurance Dental insurance Vision insurance HSA with company match Paid time Off Paid Holidays 401K with company match Tuition Reimbursement Employee Assistance Program Posting Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance. Disclosure This job description is not exhaustive, as employees may perform additional related duties as needed. Employment is based on an 'at-will' basis. Employment is contingent upon the successful completion of a background check, as applicable to the role and in compliance with local, state, and federal laws.
    $34k-54k yearly est. 1d ago
  • Underwriting Processing Support

    Expansion Capital Group, LLC

    Remote support specialist job in Sioux Falls, SD

    Summary/Objective The UW Processing Support Team supports the entire underwriting function by ensuring all required documentation is gathered. The UW Processing team communicates with internal and external partners and prepares loan requests for underwriting and funding. Essential Functions Performs a check of all incoming documentation including verifying documents for accuracy using company and lender guidelines Trouble shooting Credit Bureau pull discrepancies Performing cursory Quality Assurance against Application, Statement, Background information, and Stipulations for funding Researching Businesses in an attempt to validate the industry and assigned Internal scoring Locating, labeling, and uploading Secretary of State filings Locating, labeling, and uploading industry specific reports (SAFER/DOT, etc.) Locating, labeling, and uploading Personal and Business Background reports as necessary Verifying required Checking product in preparation for statement analytics, bank verification and funding Generating Contract Requests and ensuring that necessary items are present on Contracts prior to funding Conducting, verifying and categorizing bank verification data Noting any discrepancies or anomalies requiring Sr. evaluation within UW system Other duties as assigned. Required Education and Experience The ability to multitask with a high level of accuracy and efficiency. Professional demeanor and the ability to thrive in a fast-paced environment. Strong, effective, oral, and written communication skills. Must be able to work independently and/or with a team. Must have strong analytical, mathematical, and judgmental skills to complete assigned tasks with a high level of accuracy. Strong organizational skills and exceptional attention to detail. Must be technically savvy with strong, but basic Office and Internet skills. Demonstrates traits consistent with the company culture - drive and perseverance in accomplishing goals; sense of responsibility and integrity; effectiveness as a team member; adaptability to new projects; planning and organizational skills; resourcefulness; energy and motivation to accept and complete tasks and enthusiasm for the business and their work Committed and willing to work the number of hours per day required to accomplish daily tasks Understanding of Microsoft office Suite Supervisory Responsibility This position does not have any supervisory responsibility. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bending or standing on a stool as necessary. Position Type/Expected Hours of Work While the normal schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., variable shifts-such as four 10-hour workdays-may be required based on operational needs. Occasional evening and weekend work may be required as job duties demand. Other Duties Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Requirements:
    $33k-45k yearly est. 17d ago
  • Seasonal Aerial Application Specialist

    Cooperative Farmers Elevator 4.0company rating

    Remote support specialist job in Hawarden, IA

    Part-time Description Ever dreamed of a job with a million-dollar view? Where your office moves and the sky is your workspace? We're looking for a Seasonal Aerial Application Specialist to join our Drone Pilot Team and help protect crops from above. What You'll Do: Apply crop protection and nutrients using precision drone technology Operate advanced equipment and software to optimize flight paths and coverage Monitor weather conditions to ensure safe and effective application Support local agriculture by helping ensure healthy, productive fields What We're Looking For: Passion for agriculture and technology Willingness to learn and grow in a fast-paced environment Ability to work independently and as part of a team Safety-focused mindset Able to work in compliance with our drug- and alcohol-free workplace policy What You'll Get: Hands-on experience with cutting-edge drone tech Competitive seasonal pay Training and development to sharpen your skills A chance to be part of a forward-thinking team making a real impact Apply today by sending your resume to ************* or visiting our careers page. Requirements Position Summary: The Aerial Application Specialist is responsible for operating drones to perform aerial spray applications, data collection, mapping, and other agricultural support tasks. This role requires strong technical skills, attention to detail, and a commitment to safety and regulatory compliance. The position involves working outdoors in varying weather conditions and may require long seasonal hours. Essential Duties & Responsibilities: Flight Operations: Operate drones for aerial spray applications, photography, surveying, mapping, and data collection Conduct pre-flight checks to ensure equipment functionality Plan and coordinate flight missions based on weather, airspace restrictions, and safety protocols Data Collection & Analysis: Capture images, video, and other data using specialized equipment Process and analyze flight data for reporting and operational use Equipment Maintenance: Perform routine maintenance and troubleshooting on drones and related equipment Ensure all equipment is safe, clean, and operational Communication & Coordination: Collaborate with ground teams, clients, and stakeholders during flight operations Provide timely updates and report any issues or concerns Documentation & Compliance: Maintain accurate flight logs, maintenance records, and incident reports Ensure compliance with FAA and other regulatory documentation requirements Training & Certification: Maintain current certifications and licenses required for drone operations Assist in training team members or clients on drone protocols Customer Relations: Communicate with clients to understand project needs and provide updates Deliver high-quality data and ensure customer satisfaction Safety & Regulatory Compliance: Follow all FAA, environmental, and chemical handling regulations Attend safety meetings and uphold cooperative policies Maintain a safe work environment and report hazards promptly Other Duties: Perform additional tasks as assigned by management Support other departments when needed Represent the company professionally in appearance and behavior Basic Qualifications: FAA Part 107 Remote Pilot Certificate (or ability to obtain within 30 days) FAA Class 2 Medical Certificate (or ability to obtain within 30 days) Commercial Pesticide Applicator License (or ability to obtain within 45 days) Experience with drone flight software and navigation systems Familiarity with aviation safety regulations and agricultural practices Background in Precision Ag, farm tech, or drone operations Valid Class A CDL or willingness to complete ELDT if required Willingness to work long seasonal hours outdoors in changing weather Strong communication skills and attention to detail Ability to work independently and as part of a team Commitment to a drug- and alcohol-free workplace Physical Demands: Regular use of hands, hearing, and speech Frequent walking and reaching; occasional standing, sitting, stooping, kneeling, or crawling Ability to lift and move up to 75 pounds Visual abilities including close, distance, color, peripheral vision, depth perception, and focus adjustment Salary Description D.O.E
    $50k-82k yearly est. Easy Apply 48d ago
  • Regional Support Specialist - South Dakota

    EMP Holdings 4.7company rating

    Remote support specialist job in Pipestone, MN

    Objective The Regional Support Specialist provides operational and technical support across multiple swine production sites within a designated region. This role ensures consistency in production practices, employee training, compliance, and operational efficiency. The specialist works closely with site managers, production teams, and corporate leadership to drive performance and troubleshoot issues related to herd health, biosecurity, and farm management. Role and Responsibilities · Provide hands-on support to farm teams across multiple sites to improve production efficiency and labor needs · Assist in implementing company policies, protocols, and best management practices. · Follow daily tasks sheets in the department to achieve production targets · Monitor and analyze farm performance metrics, identifying areas for improvement. · Complete production paperwork accurately and timely to ensure proper record keeping · Support site managers and leaders in achieving production goals related to breeding, farrowing, nursery, or finishing. · Communicate effectively with area employees and farm management · Adhere to Safety, Biosecurity, Animal Welfare policies to ensure a proactive and productive work area. · Maintain maintenance and facility upkeep per the company's expectations. Qualifications and Education Requirements · Associate's or Bachelor's degree in Animal Science, Agriculture, Business, or related field preferred. · 2+ years of experience in swine production, farm operations, or technical support roles. · Strong knowledge of swine husbandry, health, and production practices. · Ability to train, coach, and support farm teams effectively. · Strong problem-solving and analytical skills. · Excellent organizational and communication skills. · Ability to travel between regional farm locations as needed. Work Environment · Frequent travel to different farm locations within the assigned region. · Farm-based setting with exposure to livestock, odors, dust, and varying temperatures in rural areas · Hands-on animal handling and physical labor may be required. · Noise levels that require hearing protection in some areas Physical Requirements: · Standing, walking, and ability to be on feet 8 to 10 hours per day · Frequent bending, reaching, squatting and kneeling · Frequent use of one or both hands/arms to grasp or pull · Frequent lifting of objects weighing 3-20 pounds · Occasional bending while pulling and/or lifting objects weighing up to 50 pounds, or requiring up to 50 pounds of force to move · Occasional bending while pulling and/or lifting objects weighing up to 100 pounds or requiring up to 100 pounds of force to move with the assistance of another person as needed · Ability to communicate effectively both verbally and in writing · Must be able to print and/or write legibly Additional Requirements · Must have valid driver's license · Must have reliable transportation to travel to multiple farm locations as needed · Other duties as assigned Compensation, Pay & Benefits · Compensation rate of $ 45,000-$55,000 depending on experience · Benefits Package includes Paid Single Health Insurance, Family Health Coverage available · Dental/Vision/Life/Disability Insurance · Retirement Plan · Holiday pay & Paid Time Off
    $45k-55k yearly 1d ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Remote support specialist job in Sioux Falls, SD

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $32k-44k yearly est. 4d ago
  • Technical Support Specialist

    Ladgov Corporation

    Remote support specialist job in Sioux Falls, SD

    Job DescriptionJob Title: Technical Support Specialist. Job Location: U.S. Geological Survey (USGS) Earth Resources Observation and Science (EROS) Center 47914 252nd St Sioux Falls, SD 57198 Job type: Full Time. Requirements: Minimum 1-3 years of proven experience in a technical support Background Investigation Clearance: Ability to successfully pass a background investigation. Mandatory Security Training Completion: Successfully completed the necessary training Statement of Responsibility (SOR) Acknowledgment: Willingness and ability to sign a Statement of Responsibility confirming adherence to applicable Rules of Behavior and other Information Security policies. Clearance for Unsupervised System Access: Must qualify for and maintain clearance for unsupervised access to USGS systems. This includes, but is not limited to, basic network, internet, or email access, as well as access for IT Support services, custom application development/maintenance, and IT system management/oversight (both on-site and off-site). Duties: Provide Tier 1 & 2 Help Desk Support: Serve as the primary point of contact for federal employees and contractors, resolving a wide range of technical issues related to desktop equipment, software (Windows, Mac, Linux), and peripherals. Troubleshoot & Resolve IT Problems: Diagnose and fix hardware, software, network, and system performance issues, escalating complex problems to appropriate specialists when necessary. Install & Configure Systems: Perform setup, installation, and configuration of new computers, servers, workstations, and software applications. Manage User Accounts & Access: Assist with user account setup, administration, and access control for various IT systems. Maintain IT Infrastructure: Provide support for the maintenance of operating systems, common-use software, and peripheral devices. Conduct Data Backups: Perform and maintain required file backups to ensure data integrity and prevent loss. Monitor System Performance: Assist in monitoring the health and performance of computer systems and networks, addressing minor issues proactively. Document Procedures: Maintain clear and accurate documentation of IT procedures, troubleshooting steps, and operational logs. Support Training Activities: Coordinate or assist in providing technical instruction and support for both EROS-developed and vendor-supplied software systems. Ensure IT Security Compliance: Implement and adhere to all identified DOI/USGS system management and security settings on microcomputer equipment and systems. Powered by JazzHR CxamBjOkC7
    $31k-51k yearly est. 24d ago
  • Aerial Application Specialist

    Cooperative Farmers Elevator 4.0company rating

    Remote support specialist job in Hawarden, IA

    Full-time Description Soar Above the Ordinary: Become an Aerial Application Specialist Ever dreamed of a job with a million-dollar view? Where your office has wheels, and the skies are your colleagues? Then strap in, because we're looking for an Aerial Application Specialist to join our Drone Pilot Team! You'll be: The Winged Warrior Specialist of Agriculture: Protecting crops from pests and diseases, ensuring bountiful harvests from the sky. A Precision Drone Pilot: Mastering the art of aerial drone application, delivering essential nutrients and treatments with pinpoint accuracy. A Tech-Savvy Maverick: Utilizing cutting-edge equipment and software to optimize every flight and maximize efficiency. A Weather Whisperer: Befriending the wind and dancing with the thermals, always one step ahead of Mother Nature. If you're: An agriculture enthusiast with an exceptionally fun attitude A data-driven problem solver who thrives in dynamic environments A team player who thrives in a collaborative career Passionate about agriculture and its vital role in feeding the world Then we want YOU! Join us and: Experience the thrill operating a drone that is soaring through the skies, with breathtaking agricultural views that'll leave you speechless. Be part of a dynamic, forward-thinking team that's constantly pushing the limits of what's possible. Enjoy a competitive salary and benefits package that'll keep your head in the clouds and your feet on the ground (financially speaking). Ready to be above the ordinary? Send your resume to ************* or apply directly through our link on our careers page! P.S. We offer killer drone training and development programs, so you'll be equipped with the latest skills to conquer your job! Requirements The Aerial Application Specialist will be responsible for operating drones for various purposes, including aerial spray applications, photography, surveying, mapping, surveillance, and data collection. You will also be responsible for ensuring compliance with local aviation regulations, planning and coordinating flight missions, collecting, and analyzing data, performing equipment maintenance, and adhering to safety protocols. Essential Duties & Responsibilities Flight Operations: Operate drones for various purposes, including aerial spray applications, photography, surveying, mapping, surveillance, and data collection. Conduct pre-flight checks on equipment to ensure proper functionality. Plan and coordinate flight missions, considering weather conditions, airspace restrictions, and safety protocols. Data Collection and Analysis: Use specialized equipment to capture images, video, or other data according to project requirements. Process and analyze data collected during flights for reporting or further action. Equipment Maintenance: Perform routine maintenance on drones and associated equipment to ensure safe and efficient operation. Troubleshoot and address technical issues that may arise during operations. Communication: Coordinate with ground teams, clients, and other stakeholders to ensure effective communication during flight operations. Provide updates on mission progress and report any issues promptly. Documentation: Maintain accurate records of flight logs, maintenance activities, and any incidents or deviations from standard procedures. Ensure compliance with regulatory requirements regarding documentation. Training and Certification: Stay current with relevant certifications and licenses required for drone piloting. Train and educate other team members or clients on drone operation protocols. Customer Relations: Interact with clients to understand project requirements and provide updates on the status of drone operations. Ensure customer satisfaction by delivering high-quality and accurate data. Safety and Compliance Ensure strict adherence to safety regulations, including FAA (Federal Aviation Administration) rules and relevant environmental and chemical handling guidelines. Regulatory Compliance: Stay up to date with federal, state, and local regulations related to aerial application operations, and ensure all activities are compliant. Uphold all cooperative policies Attending all employee safety meetings, etc. held as required or scheduled in conjunction with Safety Director or location. Other Duties Perform other duties as assigned by management. Receive favorable feedback from all department managers when assigned to perform or assist with other duties and responsibilities in those departments. Attitude consistently mirrors the company image and promotes fellow employee teamwork. Present a professional image through words, actions, and personal appearance. Basic Qualifications: FAA Part 107 Remote Pilot Certificate, equivalent certification based on local regulations or be able to obtain the certification within the first 30 days of employment FAA Class 2 medical exam and/or obtain one within 30 days of start of employment Commercial Pesticide Applicators License or must be able to obtain within first 45 days of employment Proficient in drone flight software and navigation systems. Strong understanding of aviation regulations and safety procedures. Excellent problem-solving skills and attention to detail. Background knowledge in the following areas: Precision Ag, in-cab monitors, Farm Management Software, and/or past drone flight experience. Class A CDL license or must be able to successfully complete the Entry-Level Driver Training (ELDT) when required Ability to work long seasonal hours in changing weather conditions Excellent oral and written communication skills. Ability to work in a fast-paced and dynamic environment. Basic knowledge of aviation safety regulations and agricultural best practices. Physical Demands To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in basic qualifications are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel and talk or hear. The employee is frequently required to walk and reach with hands and arms. The employee is occasionally required to stand, sit, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
    $50k-82k yearly est. Easy Apply 60d+ ago

Learn more about remote support specialist jobs

How much does a remote support specialist earn in Sioux Falls, SD?

The average remote support specialist in Sioux Falls, SD earns between $28,000 and $61,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.

Average remote support specialist salary in Sioux Falls, SD

$41,000
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