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Remote support specialist jobs in Urban Honolulu, HI - 115 jobs

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  • Help Desk Technician - Maui, HI

    Evocative

    Remote support specialist job in Maili, HI

    VPLS seeks an individual to provide Help Desk support services for an enterprise client in Maui, Hawaii. This Help Desk Technician position will be stationed five days a week at the main office in Maui, with occasional travel to other offices located on the island. This full-time, long-term position is also eligible for occasional overtime. The Help Desk Technician has a responsibility to provide "outstanding customer service, respond promptly to clients, identify issues, analyze them, and apply the appropriate fixes & solutions. The Help Desk Technician will also document the results appropriately in the ticketing system and provide proper notification of service ticket statuses to both the internal team and external customers as appropriate. RESPONSIBILITIES: * Will be responsible for acquiring PCs and conference room equipment from the Company's warehouses, securely staging and building them (with standard image), maintaining the inventory, and then distributing the PCs and conference room equipment to designated distribution/storage locations in quantities needed for deployment and repairs. * Handle complex and/or demanding tasks as well as they can, knowing proper escalation procedures * Communicates with customers on ticket status and appropriate maintenance. Proactively follows up on customer service issues or requests as needed to ensure that service level expectations are met * Installs, repairs, and provides assistance with computer systems by replacing network devices and computer components, diagnosing hardware and software problems, installing and upgrading hardware and software, and providing support and training to end users * Provide remote technical support via phone/ remote app/ email, and other means of communication * Work in collaboration with the project and engineering teams on the deployment and upgrade of systems at customer sites and locations * Possible on-call duties to support 24-hour operations, which happen on extremely rare occasions. REQUIREMENTS: Knowledge & Skills * Technicians should have a thorough knowledge of operating systems (up to Windows 10/11 and iOS), hardware, printers, common software packages (Microsoft Suite, Adobe, etc.), and familiarity with Audio Video electronics -widescreen TVs, projectors, video conferencing devices, etc. Working knowledge of A+ or equivalent is strongly desired. * Technicians must be able to effectively communicate with all levels of the organization, both verbally and in writing. * Basic knowledge of safety issues associated with electrical equipment is required. * Technicians must also be able to work under tables, on ladders, move up and down stairs, and lift up to 60 pounds. Please note: Candidates must be able to commute to the Maui office daily. This onsite requirement is non-negotiable and essential to the core functions of this position. Evocative/VPLS is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $32k-46k yearly est. 22d ago
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  • Tier 2 Technical Support Operations Analyst

    ASM Research, An Accenture Federal Services Company

    Remote support specialist job in Urban Honolulu, HI

    The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $32k-46k yearly est. 46d ago
  • Senior Computer User Support Specialist

    Cayuse Holdings

    Remote support specialist job in Urban Honolulu, HI

    **The Work** The Senior Computer User Support Specialist is responsible for delivering 24/7/365 IT technical support to approved seat service USACE end users at 1650 different CONUS and OCONUS locations and sites to ensure proper configuration, installation, and maintenance of data input/output devices to include 40,000 laptops/tablets/workstations, 13,000 mobile devices, 32,000 VOIP devices, monitors, printers, scanners, copiers, cabling, external data storage devices, and network interface devices. This position aligns with Cayuse's core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality and inclusivity in deliverables. **Responsibilities** **Key Responsibilities** + Provide timely restoral and proper maintenance of USACE laptops/tablets/workstations and peripheral devices. + Provide recommendations on lifecycle replacement of equipment and manage full-asset management lifecycle from acquisition to disposition IAW USACE policies. + Responsible for day-to-day logistics of deploying integrated solutions, including scheduling, provisioning, imaging, patching, securing, sanitizing, testing, tracking, distribution, storage, and transportation of assets. + Provide support for USACE COOP activities and USACE-approved training for new technology deployment at CONUS and OCONUS locations. Identify, logs and track user issues, software conflicts and hardware device conflicts through IT incident ticketing system; provide resolution and/or escalate to next Tier for assistance. + Update and maintain a knowledge base for investigating, diagnosing, and resolving incidents as applicable. + Manage and prioritize the allocation of PC support technician workloads to ensure timely issue resolution and service quality. + Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. + Troubleshoot printer, computer, and peripheral incidents. + Oversee the escalation and tracking of complex IT support issues and service tickets, ensuring proper resolution in accordance with established protocols. + Serve as the primary point of contact for providing high-level technical support to VIP users, delivering proactive and efficient service. + Coordinate and deliver notifications of outages, policy updates, and procedural changes to ITC/OO stakeholders, ensuring clear communication and compliance with organizational standards. + Act as a liaison between internal teams and external partners, including Mettel and NOSC, to coordinate support for site-wide outages and ensure prompt restoration of services. + Facilitate the testing, activation, and troubleshooting of circuits during turn-up (TTU) activities to ensure seamless implementation of new connections. + Organize and oversee the response to both scheduled and unscheduled power outages, minimizing downtime and safeguarding operational continuity. + Other duties as assigned. **Qualifications** **Qualifications - Here's What You Need** + Associates degree in relevant field. + 6 years' experience in computer user support + Valid driver's license, travel may be required. + Experience supporting Windows 10, and MS Office 2013. + Experience using ServiceNow or a similar ticketing system. + Current DoD 8570 IA Baseline Certification, IAT Level I (examples: A+ CE, Network+ CE, SSCP, CCNA-Security certifications) + COMPTIA Security Certification + Must possess an active Interim Secret security clearance to start with the ability to obtain and maintain a full Secret + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills:** + Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner. + Exceptional verbal and written communication skills. + Excellent organizational, analytical, and problem-solving skills with high-level attention to detail. + Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner. + Must be self-motivated and able to work well independently as well as on a multi-functional team. + Ability to handle sensitive and confidential information appropriately **Desired Qualifications:** + 5 years Preferred Hands-on experience with Spring Boot Java Applications. + 5 years Preferred Hands-on experience with IBM WebSphere Application Server 8 or later. + 5 years Preferred Hands-on experience with Agile Development Methodologies (preferably Scrum) + 5 years Preferred Hands-on experience with web applications developed for Cloud platform + 5 years Preferred Hands-on experience with CI/CD methodology + 5 years Preferred Hands-on development experience for mobile and tablet platforms **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to: Program Manager** **Working Conditions** + Professional hybrid office environment. + Normal work hours are Monday through Friday; 8-hour shift between 6AM and 6PM local time. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._** **Pay Range** USD $20.00 - USD $32.00 /Hr. Submit a Referral (**************************************************************************************************************************************************** **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103791_ **Category** _Information Technology_ **Position Type** _Full-Time Salary Exempt_ **Remote** _No_ **Clearance Required** _Secret_
    $20-32 hourly 57d ago
  • Information Technology Support Technician

    Kfc Airport

    Remote support specialist job in Urban Honolulu, HI

    Bowers + Kubota Consulting is a full-service architectural, landscape architecture, engineering, planning, construction management, and project/program management firm that has been servicing the islands for more than forty years. Recognized as one of the Best Places to Work both nationally and in Hawai'i, we are dedicated to delivering successful projects of superior quality to our clients through teamwork and integrity. The Information Technology (IT) Support Technician will be responsible for providing services to manage the entire product lifecycle of the firm's technology assets. JOB QUALIFICATIONS: • Minimum Associate's degree in Information Technology or Information Security or an equivalent combination of education, training, and/or experience required. • 1-3 years' experience with performing hardware and software troubleshooting/repair. • Excellent customer service skills. • Previous experience in conducting training or presentations preferred. • Knowledge and experience with MS/Office 365 programs and services. • Ability to communicate effectively and with diplomacy both verbally and in writing. • Ability to prioritize and plan work activities efficiently. • Ability to manage information from multiple sources concurrently. • Ability to sit for long periods of time while working on the computer. • Ability to understand end users' problems and convey technical information in a nontechnical manner format. • Ability to work independently and in small teams. • Excellent hand-eye coordination is required. • Ability to occasionally lift and/or move up to 20 pounds required. • Must be able to work on-site in Honolulu office. ESSENTIAL JOB FUNCTIONS: •Provides services to manage the entire product lifecycle of the firm's technology assets. •Provides day-to-day telephone, in-person, and online support to end-users. •Ensure proper function and execution of the IT department's disaster recovery procedures and systems. •Identifies opportunities for improvement and advancement of the firm's technology assets and policies. •Assists the IT Support Lead in the daily operations of the IT department while also supporting the projects and initiatives of the Director of IT & Security. •Assists in the customization and adaption of existing programs to meet users' requirements. •Develops and presents B+K IT training (lunch & learns/webinars, etc) on various systems for employees. •Prepares various audio/visual systems for professional presentations. •Research, plan, and implement future IT projects. •Must be available to work after hours and nights as required. •Perform other duties as assigned. LOCATION: Kalihi/Honolulu, HI SALARY RANGE: $54,000 - $78,000 per year depending on experience Please apply directly online at: *********************** Equal Opportunity Employer/Vets/Disabled 100% Employee Owned
    $54k-78k yearly Auto-Apply 60d+ ago
  • On-Call IT Technician - PC, Mac & Desktop Urban Honolulu, HI - Hiring NOW

    Geeks On Site 3.1company rating

    Remote support specialist job in Urban Honolulu, HI

    💼 Job Type: 1099 Independent Contractor (On-Call) 💰 Pay: $35 per hour (on-site) 🗓 Schedule: Flexible / On-Demand - You accept jobs based on your availability ⚠️ Important Note - Read Before Applying This is not a full-time job and does not guarantee hours. You will join our on-call technician network as a 1099 independent contractor. We assign jobs to you based on your stated availability and proximity to the job site, using our internal dispatch platform and CRM. You control your schedule and decide which assignments to take. This is a great opportunity for techs looking to earn supplemental income or work flexibly on their own terms. About the Role Geeks on Site is seeking skilled and dependable on-call IT Field Technicians to provide onsite troubleshooting, repair, and setup for residential and small business clients. You'll handle a range of technical issues across Windows PCs, Macs, printers, and scanners, including both hardware and software diagnostics. Key Responsibilities Diagnose and resolve hardware and software issues on Windows and Mac devices Troubleshoot OS problems: boot errors, blue/black screens, login failures Perform clean-ups and system tune-ups for slow/unresponsive machines Assist with wired and wireless internet connectivity issues Replace hardware components: hard drives, fans, RAM, etc. Reinstall or repair Windows/mac OS using bootable USB or recovery tools Setup and troubleshoot commercial printers and scanners Add remote support tools or desktop shortcuts as needed Educate clients with basic how-to or post-service guidance Document service details and escalate complex problems if necessary Requirements 2+ years of IT support experience, ideally in the field Comfortable with Windows 10/11, mac OS, and BIOS-level troubleshooting Skilled in hardware replacement and component-level repair Knowledge of networking basics (LAN/WiFi setup and troubleshooting) Familiarity with commercial printers/scanners is a plus Must own necessary tools (bootable USBs, screwdrivers, diagnostic gear, etc.) Reliable vehicle and valid driver's license Strong communication skills and a professional attitude Ability to work independently and manage your own time Benefits What You Get Competitive on-site pay: $35/hour Fully flexible schedule - you only accept jobs when you're available Be part of a nationally recognized tech service brand Dispatching, client communication, and billing are handled for you What to Expect After You Apply Intro call with one of our recruiters Electronic onboarding (contractor paperwork, policies, etc.) Submit a mandatory background check Provide your preferred availability through our technician portal Get access to our CRM and start receiving on-call job opportunities in your area Great For Techs Who... ✅ Want part-time, flexible work without fixed hours ✅ Enjoy working independently and solving a wide range of tech issues ✅ Are looking to supplement their income with on-demand tech work
    $35 hourly Auto-Apply 60d+ ago
  • Information Technology Support Technician III (DL) - Kapolei, Oahu

    Hawaii State Judiciary

    Remote support specialist job in Urban Honolulu, HI

    Recruitment Number 25-298TO, Information Technology Support Technician III (DL), SR-17, Kapolei, Oahu. Note: This position requires a current and valid driver's license to operate a motor vehicle.Serves as an independent worker responsible for assisting an IT Specialist in conducting studies of work processes, procedures and operations of simple complexity to determine user's needs; developing applications for micro computer users utilizing various micro computer software in a localized environment; managing, operating, maintaining and monitoring of information technology resources which includes mini/micro, mainframe, network, and other computer systems, application software, peripheral devices; providing training and assistance to users on basic system procedures and a variety of mini/micro, mainframe, network and other computer software application programs; writing and editing procedure language; and performs other duties as required.Education Requirement: Graduation from high school or GED. Specialized Experience: Three (3) years of experience in an IT operational entity which demonstrated knowledge of mini/micro, mainframe, and/or network computer components and involved the use of: * networking equipment (e.g. modems, line drivers) * various mini and micro computer application programs (e.g., word processing, database, spreadsheets, electronic mail) * peripheral equipment (e.g., laser printers, disk drives, UPS - uninterruptible power supply) Substitution of Education for Experience: 1. Successful completion of a two-year degree (e.g., Associate's Degree) from an accredited technical school, college or university in a Computer Science or Information Technology/Electronics/ Networking Technology related field may be substituted for one (1) year of Specialized Experience. 2. Successful completion of a certified program (e.g., Microsoft Windows NT; Novell Netware, etc.) and passing a series of proficiency tests administered at an official testing center which resulted in becoming a certified engineer (e.g., Microsoft Certified Systems Engineer, Certified Novell Engineer) may be substituted for two (2) years of Specialized Experience. 3. A Bachelor's degree in Computer Science, Information Technology/Electronics/ Networking Technology related field or comparable major from an accredited college or university may be substituted for two (2) years of Specialized Experience. Selective Certification Requirement - Driver's License: For this position, applicants must possess a current and valid driver's license to operate a motor vehicle.Any additional information may be attached to your online application, submitted by email to *****************************, or mailed to the following address: Hawai`i State Judiciary, Human Resources Department, 426 Queen Street, First Floor, Honolulu, Hawai`i 96813. Education: If you are using education as a substitution for experience, you must submit a copy of your transcript(s) or diploma(s) at the time of application. If you are selected for a position, we will request an official transcript (not a copy) at a later date. The official transcript must indicate completion of the training and/or the awarding of the appropriate degree.
    $47k-69k yearly est. 23d ago
  • Support Technician

    Daveandbusters

    Remote support specialist job in Urban Honolulu, HI

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Salary Range: 14 - 20 We are an equal opportunity employer and participate in E-Verify in states where required.
    $33k-45k yearly est. Auto-Apply 60d+ ago
  • Client Support Specialist (CSS)

    RCM Healthcare Services 4.4company rating

    Remote support specialist job in Waipahu, HI

    Job Title: Client Support Specialist (CSS) Position Type: Full-Time RCM Health Care Services is seeking a highly organized and detail-oriented person to oversee and coordinate the scheduling of school personnel across the state of Hawaii. The CSS will play a critical role in ensuring that schools are staffed with qualified professionals, managing daily scheduling needs, resolving conflicts, and maintaining strong communication between school districts, nurses, and internal teams. Key Responsibilities: Scheduling & Coordination: Develop and manage daily, weekly, and long-term nurse schedules for multiple districts across Hawaii. Ensure all shifts are properly staffed, proactively addressing any scheduling gaps or last-minute changes. Coordinate coverage for call-outs, vacations, and unplanned absences. Work closely with school administrators and nursing staff to ensure seamless operations. Communication & Support: Serve as the primary point of contact for school professionals regarding schedule assignments and changes. Communicate schedule confirmations, updates, and policies to employees and school district representatives. Maintain strong relationships with school leadership to ensure alignment with district needs. Address and resolve scheduling conflicts in a timely and efficient manner. Process Improvement & Efficiency: Identify and implement best practices to improve scheduling efficiency and reduce last-minute coverage issues. Utilize scheduling software and tools to streamline operations and enhance accuracy. Monitor staffing trends and recommend solutions to optimize nurse placement and utilization. Qualifications & Requirements: Experience in scheduling, coordination, or workforce management, preferably in healthcare or education settings. Strong organizational skills and attention to detail to manage complex schedules. Excellent verbal and written communication skills to interact with school administrators and school professionals Ability to work in a fast-paced environment and handle last-minute changes with ease. Proficiency in scheduling software, Microsoft, Google and database management. Familiarity with Hawaii's school system and staffing regulations is a plus. Why Join RCM Health Care Services? Be part of a dedicated team committed to providing high-quality school nursing services. Opportunity to make a meaningful impact on student health and well-being across Hawaii. Competitive salary, supportive work environment, and growth opportunities. Salary: $45,000 - 50,000 annual starting salary Comprehensive benefits If you are a proactive problem solver with strong coordination skills and a passion for supporting healthcare professionals, we encourage you to apply! #AC1 #ACINT
    $45k-50k yearly 3d ago
  • Information Technology Enabled Services (ITES) HLC Support Specialist

    Integral Federal

    Remote support specialist job in Urban Honolulu, HI

    The ITES Tier 2 POM Specialist provides Mobile Device Management (MDM), Client Configuration Management, End User Support for the Defense Language Institute Foreign Language Center (DLIFLC) Academic Network Labor Contract to administer, maintain, secure, and accredit the DLIFLC Academic Network which provides the IT environment for 100% of the DLIFLC teaching and instructing for all students, staff, faculty, and guests in a learning environment at the unclassified level. Responsibilities · The duties include planning, installation, maintenance during or after-work hours, troubleshooting, and managing all RSS servers and applications. Qualifications Required: · BA/BS from an accredited college or university with a minimum of 5+ years experience or substitute with AA/AS with 7+ years experience with any one of the following IAT Level II (CySA+, Security+, CND, or SSCP) Certification and CE/OS Certification. · Specialized experience requirements include 1 year and knowledge of mac OS, Windows, and iOS. · Secret Clearance Salary Range: $90,000 - $97,000 The above salary range represents a general guideline. Integral Federal considers a number of factors when determining base salary offers, such as the scope and responsibilities of the position and the candidate's experience, education, skills, and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and/or discretionary bonuses in addition to base pay. Company Overview Integral partners with federal defense, intelligence, and civilian leaders to tackle their most important challenges and deliver positive outcomes. Since our founding in 1998, we have helped clients leverage existing and emerging technologies to transform their enterprises, empower growth, drive innovation, and build sustainable success. The forward-leaning solutions we deliver are tailored to each mission with a focus on keeping our nation safe and secure. Integral is headquartered in McLean, VA and serves clients throughout the country. We offer a comprehensive total rewards package including paid parental leave and immediate vesting in our 401(k). Give us a try and become part of a curated group of professionals at Integral Federal! Our package also includes: · Medical, Dental & Vision Insurance · Flexible Spending Accounts · Short-Term and Long-Term Disability Insurance · Life Insurance · Paid Time Off & Holidays · Earned Bonuses & Awards · Professional Training Reimbursement · Paid Parking · Employee Assistance Program Equal Opportunity Employer/Protected Veteran/Disability
    $30k-41k yearly est. Auto-Apply 60d+ ago
  • Network Administrator

    Lucayan Technology Solutions

    Remote support specialist job in Urban Honolulu, HI

    Clearance Requirement: Secret Clearance Employment Type: Full-Time The Network Administrator will be responsible for managing, maintaining, and securing the APCSS network infrastructure. This role ensures the reliability, performance, and cybersecurity of network operations, directly supporting the Center's mission of advancing regional and global security through education, collaboration, and research. Key Responsibilities Administer and maintain network infrastructure, including routers, switches, firewalls, and wireless access points. Manage and maintain structured patch panel and cable systems to ensure organized, efficient, and scalable network infrastructure. Perform regular audits and documentation of cabling to support compliance, troubleshooting, and future upgrades. Implement best practices for labeling, routing, and securing network cables to minimize downtime and optimize performance. Configure, monitor, and maintain 802.1X authentication for secure network access across wired and wireless environments. Administer and troubleshoot Cisco Identity Services Engine (ISE) for network access control and policy enforcement. Support and manage Cisco Software-Defined Access (SDA) environments for segmentation and automation. Configure and maintain Palo Alto firewalls, including security policies, VPNs, and threat prevention features. Manage and troubleshoot Cisco NX-OS-based switches for data center networking and advanced Layer 2/Layer 3 configurations. Monitor network traffic and bandwidth usage, optimizing resources for performance and availability. Implement and manage network security measures, including VPNs, firewalls, and intrusion detection/prevention systems (IDS/IPS). Conduct vulnerability scans, penetration tests, and security assessments to mitigate threats. Configure, install, and upgrade network devices and firmware. Troubleshoot connectivity issues and respond promptly to outages to maintain operational readiness. Manage user accounts, permissions, and network access controls, ensuring compliance with DoD requirements. Support and enforce identity management practices, including MFA and privileged access control. Maintain accurate documentation of network topologies, device configurations, and security policies. Provide training and technical support to IT staff and end users on network best practices. Stay current with evolving network technologies and DoD cybersecurity requirements to strengthen resilience. Required Qualifications Clearance: Active Secret Clearance (or ability to obtain and maintain). Education: Associate degree in Information Technology, Computer Science, or related field; equivalent experience accepted. Certifications (minimum one): Cisco Certified Network Associate (CCNA) or CompTIA Network+. Experience: 3+ years in network administration, troubleshooting, and security implementation. Technical Skills: Strong knowledge of TCP/IP, VLANs, VPNs, and secure network protocols. Hands-on experience with Cisco, Juniper, or equivalent enterprise networking equipment. Familiarity with firewall management, IDS/IPS, and other security appliances. Proficiency in network monitoring tools and performance tuning. Preferred Qualifications Advanced certifications such as CCNP, CompTIA Security+, or equivalent DoD 8570 certification. Prior experience supporting DoD or federal IT environments. Knowledge of DoD cybersecurity frameworks such as NIST SP 800-171, DFARS, or CMMC. Strong documentation, communication, and collaboration skills. Work Environment & Conditions On-site at DKI APCSS in Honolulu, HI. Standard work hours: Monday - Friday, 0800-1600 HST, excluding federal holidays. Must comply with all DoD cybersecurity and facility security requirements. May involve occasional off-hours of work for critical incidents, upgrades, seminars or maintenance. Why Join Lucayan? At Lucayan, your expertise directly supports mission-critical operations that strengthen U.S. national security and international partnerships. We offer: Competitive compensation and full benefits. Support for training and professional certifications. A collaborative, mission-driven team culture. Opportunities for long-term career advancement.
    $63k-74k yearly est. Auto-Apply 47d ago
  • Amazon Web Services (AWS) Network Administrator

    Nakupuna Companies

    Remote support specialist job in Urban Honolulu, HI

    Nakupuna Consulting is seeking a motivated AWS Network Administrator to design, deploy, and operate secure, highly available cloud network environments supporting mission-critical workloads. This role focuses on building and optimizing connectivity from enterprise Cloud Access Points (CAPs) into the AWS Secure Cloud Computing Architecture (SCCA), leveraging core AWS networking services to improve performance, resiliency, and security. You'll work hands-on with modern cloud networking while collaborating with network, systems, cybersecurity, and application teams to support business needs and advance AWS networking best practices. Responsibilities The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign additional duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. AWS Network Design and Implementation: Design, operate, and continuously improve AWS network architectures using VPCs, subnets, routing, and traffic controls that emphasize availability, predictable performance, and scalability. Configure and maintain VPN connections, Direct Connect, and other connectivity solutions within AWS, including establishing and managing VPC peering relationships. Operate and enhance AWS Transit Gateway architectures to simplify routing, reduce operational complexity, and support future growth. Apply routing and segmentation strategies that improve fault isolation and support secure scaling. Monitor, analyze, and troubleshoot traffic flow patterns to identify performance bottlenecks, optimize throughput, and maintain compliance with SCCA standards. Network Security and Compliance: Implement AWS network security controls aligned with defense-in-depth and least-privilege principles. Support DoD STIG reviews and remediation activities to ensure environments remain secure by design and compliant by default. Integrate AWS security and observability services such as GuardDuty and CloudWatch with Splunk for centralized monitoring, alerting, and incident response. Maintain meaningful logs and telemetry to support investigations, audits, and operational insight. Administer and support Forescout for secure network access and control in cloud environments Additional Network Services: Collaborate with senior engineers and DISA to enable secure, compliant connectivity between AWS GovCloud and DoD enterprise networks. Configure and maintain Out-of-Band Management (OOBM) to ensure environments remain operable during incidents or degraded conditions. Develop and maintain documentation including Standard Operating Procedures (SOPs), diagrams, and System Security Plans (SSPs). Qualifications Skills/Qualifications: Excellent technical, organizational, decision-making, analytical, writing and planning skills. Effective communicator who takes initiative and the ability to adapt to dynamic environments. In addition, the following technical skills are needed: Proven experience as a network administrator or engineer with hands-on experience in designing and managing network infrastructure in AWS. Strong understanding of AWS networking services including VPC, Elastic Compute Cloud (EC2), Elastic Load Balancer (ELB), Route 53, Transit Gateway, and CloudWatch Understanding of the following AWS Services: GuardDuty, Security Hub, AWS Inspector, AWS IAM Access Analyzer, AWS Detective, Cloudwatch, CloudTrail, Athena, Cloud Formation, Terraform Strong knowledge of network protocols (TCP/IP, DNS, DHCP, BGP, etc.) and networking concepts Experience securing environments using firewalls, VPNs, IDS/IPS, and related technologies Proficiency in scripting or programming languages (e.g., Python, PowerShell) for automation tasks. Education/Experience: Bachelor's degree in a technical major from an accredited institution as well as a minimum of (3) three years of relevant professional experience. Equivalent years of related work or military experience in lieu of degree will also be considered. Certification: Required: Active IAT II Certification which may include CompTIA Advanced Security Practitioner (CASP+), CompTIA Cybersecurity Analyst (CySA+), Certified Information Systems Security Professional (CISSP), or CompTIA Security+. Preferred: Amazon Web Services (AWS) certifications which may include AWS Certified Solutions Architect - Associate or AWS Certified Advanced Networking. Clearance Requirement: Must currently hold an active Top Secret level of security clearance. Must be a U.S. citizen. Work Location: Position is based in Arlington, VA Must be on-site at least three (3) days per week. Occasional travel (1-2 weeks per year) within the Continental U.S. or to Hawaii may be required. Core hours: 9:00 AM - 3:00 PM local time, with a minimum 8-hour workday. Flexibility is expected to respond to after-hours emergencies and to support coordination across Hawaii and Virginia time zones. Physical Requirements: The ideal candidate must at a minimum, be able to meet the following physical requirements of the job with or without a reasonable accommodation: Ability to perform repetitive motions with the hands, wrists, and fingers. Ability to engage in and follow audible communications in emergencies. Ability to sit for prolonged periods at a desk and work on a computer.
    $63k-74k yearly est. Auto-Apply 8d ago
  • Network Administrator

    Cymertek

    Remote support specialist job in Urban Honolulu, HI

    Network AdministratorLOCATIONHonolulu, HI 96815CLEARANCETS/SCI Full Poly (Please note this position requires full U.S. Citizenship) KEY SUMMARYWe are seeking a skilled and proactive Network Administrator to join our team and ensure the reliability, security, and efficiency of our organization's network infrastructure. In this role, you will be responsible for maintaining and optimizing network performance, troubleshooting connectivity issues, and implementing solutions to enhance system operations. The ideal candidate will have a strong understanding of network protocols, hardware, and software, as well as a keen ability to identify and resolve technical challenges. If you are passionate about maintaining seamless network operations and enjoy working in a dynamic and collaborative environment, we encourage you to apply. *** Please note that our job openings are dynamic and can open or close quickly (much faster than we can publish). If you do not see an opening you are looking for, know that we see almost all types of positons. We strive to keep our listings up to date, but please consider submitting your current resume. Our team will work with you to identify the most recent opportunities that align with your skillset and career goals. We look forward to you joining our family. *** SIMILAR CAREER TITLESNetwork Engineer, Systems Administrator, IT Administrator, Network Support Specialist, Network Analyst, Infrastructure Administrator, Network Operations Specialist, IT Support Engineer, Network Security Administrator, etc.DEGREE (Level Desired) Bachelor's DegreeDEGREE (Focus) Computer Science, Information Technology, Network Administration, Cybersecurity, Systems Engineering, Information Systems, Telecommunications, Software Engineering, Data Communications, etc.ALTERNATE EXPERIENCEGeneral comment on degrees: Most contracts allow additional experience (4-5 years) in lieu of a Bachelor's Degree. Some contracts give 4-5 years experience credit for a Bachelor's Degree. Some contracts give 2 years experience credit for a Master's Degree. We will work with you to find the right fit.POSITION RESPONSIBILITIES Ability to monitor and maintain network uptime Strong documentation abilities Proficiency in configuring network devices Capability to handle on-call responsibilities Understanding of IT security policies Experience with backup and recovery systems REQUIRED SKILLS Advanced knowledge of routing and switching Proficiency in network diagnostics tools Ability to manage firewalls Understanding of TCP/IP protocols Expertise in LAN/WAN environments Proficiency in VPN configuration DESIRED SKILLS Familiarity with cloud networking solutions Experience with VoIP systems Knowledge of SD-WAN technology Familiarity with automation tools Understanding of load balancing techniques Exposure to emerging network technologies PLUG IN to CYMERTEK - And design your future... YOUR FOREVER CAREER STARTS HERE Are you looking for more than just a job? Join a company where employees are treated like family, and your career is built to last. We are a growing small business and a trusted federal contractor offering full scope consulting services in information technology, cybersecurity, and analyst workforce development. At our company, you come first. We're committed to creating an environment where you'll thrive professionally and personally. We provide meaningful, challenging work using cutting-edge technologies while investing in your growth and success. With direct access to company leadership, a laid-back and inclusive atmosphere, and exceptional work-life balance, you'll feel valued every day. We also believe in taking care of our family - both yours and ours. Our benefits are phenomenal, family-friendly, and designed with your well-being in mind. From employee and family events to career-long support, we create a community you'll never want to leave. Ready to make your next move the best one? Join us and experience the difference. BENEFITS Excellent Salaries Flexible Work Schedule Cafeteria Style Benefits 10% - 401k Matching (Vested Immediately) Additional 401k Profit Sharing 30 days Paid Leave/Holiday (No Use or Lose!) The day off for your birthday Medical/Dental/Vision - 100% employee coverage. ($1200 allowance - or a bonus) HSA/FSA AFLAC Long Term/Short Term Disability - 100% employee coverage. No cost to you. Life Insurance - 100% employee coverage. No cost to you. Additional Discretionary Life Insurance Paid Training No long, wordy reviews with tons of paperwork!!! Referral bonus program with recurring annual payments HOW TO APPLY Email us at ***************** or apply today: **************** Want to see what our employees think? Click here . EQUAL OPPORTUNITY EMPLOYER STATEMENT Cymertek is proud to be an Equal Opportunity Employer committed to fostering an inclusive and diverse workplace. We embrace and celebrate differences in our employees, recognizing that a diverse workforce enhances our creativity, innovation, and overall success. At Cymertek, employment decisions are made based on merit, qualifications, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable laws. We believe in creating an environment where all individuals are treated with respect and dignity, and where opportunities for professional growth and advancement are accessible to everyone, regardless of background or identity.
    $63k-74k yearly est. Easy Apply 60d+ ago
  • Support Specialist (Spanish/English)

    Full Life Hawaii 3.9company rating

    Remote support specialist job in Kailua, HI

    Job DescriptionEmpower Others and Make a Real Difference Every Day Full Life Hawaii has been helping individuals with Intellectual and Developmental Disabilities (IDD) thrive for over 20 years. We provide person-centered services that promote independence, inclusion, and personal growth, creating a supportive, welcoming community for participants, families, and staff alike. Position: Support Specialist (Spanish/English) As a Bilingual Support Specialist, you'll support participants in both English and Spanish, helping them achieve personal goals, strengthen independence, and engage in community life. You'll work directly with participants in their homes and out in the community, providing meaningful support tailored to individual needs. What You'll Do / Day-to-Day Responsibilities vary based on participant goals and needs, and may include: Assisting with daily routines and activities as needed Supporting skill-building, personal growth, and independence Helping participants participate in community, social, or recreational activities Providing a consistent, compassionate presence and building trusting relationships Communicating effectively in both Spanish and English with participants, families, and team members Documenting progress and sharing updates with the Full Life team Qualifications We welcome compassionate candidates from all backgrounds - no experience is required. Training is provided. Required qualifications: 18 years or older Bilingual in Spanish and English (speaking and writing) High School Diploma or GED (or ability to demonstrate key skills) CPR & First Aid certification (or willingness to obtain) Reliable transportation, a valid driver's license, and a clean driving record Tuberculosis clearance (Full Life will assist with this) Why Work with Full Life? We empower our team to make a lasting impact while providing recognition, support, and opportunities to grow professionally. Competitive Pay & Benefits: Starting Pay: $17.50/hr (part-time) or $20.00/hr (full-time) Training Pay: $16.00/hr Health Benefits: Medical insurance or $200/month stipend Paid Time Off: Available for full-time employees Retirement: 3% 401(k) match after 90 days Cell phone stipend + mileage reimbursement Student Loan Repayment Assistance: $50/month Referral Bonuses: $500 for referring a friend Career Growth: Mentorship, ongoing training, and internal promotion opportunities Fun Activities: Join our Full Life ʻOhana and participate in regular team events! Locations Flexible positions available throughout West Hawaii, including: Kealakekua/Captain Cook area Ready to Apply? Submit Your Application - Tell us a little about yourself Call Kona Office ************** - Discuss the next steps and fast-track your process Full Life Interview Process: Application submission 30-Min Phone Screen - Let's chat! 60-Min Interview - Share your skills and experience Contingent Offer Letter - Almost there! Onboarding & Meet-and-Greet - Get familiar with your team and participants Start Making an Impact - Your first day! Equal Employment Opportunity (EEO) Full Life is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all employees are treated with respect and dignity. We do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, or any other characteristic protected by law. All employment decisions are based on qualifications, merit, and business needs. Americans with Disabilities Act (ADA) Full Life is committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations for individuals with disabilities during the application process, interviews, and throughout employment. If you need an accommodation due to a disability, please contact us at *********************, and we will work with you to ensure your needs are met.
    $33k-39k yearly est. 7d ago
  • Technology Support Technician

    Hawai'i Island Community Health Center 3.8company rating

    Remote support specialist job in Kailua, HI

    Join Our ʻOhana: Technology Support Technician - Starting Pay $24.65/hr (Higher with Experience & Skillset) Department: Information Technology Status: Full-Time, Non-Exempt Reports To: IT Manager - Network Services Are you passionate about technology and helping others? Do you thrive in a dynamic environment where your skills make a real impact? Hawaiʻi Island Community Health Center is looking for a Technology Support Technician to join our dedicated team and support our mission of providing quality care to our island community. What You'll Do As a Technology Support Technician, you'll play a key role in keeping our network and systems running smoothly. You'll support staff across multiple clinic sites, troubleshoot hardware and software issues, and work with vendors to ensure seamless operations. Your work will directly support our ability to deliver compassionate care to patients across Hawaiʻi Island. Key Responsibilities: Manage Active Directory and user accounts Monitor antivirus and data backups Troubleshoot network issues and ISP performance Provide helpdesk support for staff and clinic departments Set up and maintain workstations, printers, and mobile devices Assist with technical onboarding and training Maintain inventory of hardware, software, and licenses Support medical and dental software systems Participate in projects for new and existing clinic sites What We're Looking For- Minimum Requirements: High School diploma or GED At least 2 years of technical support experience Strong communication and customer service skills Ability to manage multiple tasks and adapt quickly Knowledge of network systems, application support, and data security Willingness to learn and grow through continuing education Preferred: College degree or technical certifications Why HICHC? At HICHC, you're not just joining a team, you're joining a mission. We offer a supportive work environment, opportunities for growth, and the chance to make a meaningful difference in the lives of others. You'll work alongside passionate professionals in a culture rooted in respect, collaboration, and aloha. Work Schedule & Conditions Flexible schedule based on operational needs On-call availability and occasional weekend/off-hour support Moderate noise level, indoor office setting Physical activity includes sitting, bending, lifting, and handling equipment Exposure to clinical environments and patient interactions Ready to Apply? If you're ready to bring your tech skills and heart for service to a team that values both, we'd love to hear from you.
    $24.7 hourly Auto-Apply 60d+ ago
  • Engineer, Software & Information Platform

    Cardinal Health 4.4company rating

    Remote support specialist job in Urban Honolulu, HI

    **What Software & Information Platforms contributes to Cardinal Health** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Software & Information Platforms manages the technical configuration, design, administration, development, implementation and support of application and information frameworks that the organization's application solutions utilize. This job family partners with Application Development & Maintenance teams and other Information Technology function teams to identify enhancements for platforms and long-term capabilities. This position will support designing, building, and operationalizing large-scale enterprise Business Intelligence platforms and applications using at least two or more technologies like SAP Business Objects, Tableau and Alteryx in both Windows and Linux OS. **What is expected of you and others at this level** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **Responsibilities:** + Design, implement, and support BI platform administration including infrastructure builds, upgrades, performance testing, and ensuring high availability across cloud and on‑premises environments. + Administer and maintain BI platforms (e.g., SAP BusinessObjects, Tableau, Alteryx, Looker, SAS), with demonstrated expertise in at least two technologies. + Provide infrastructure and platform sizing for projects, including hardware, software, and cloud resource planning. + Manage multi‑tier BI environments: configure servers, groups, projects, workbooks, data sources, and secure connections. + Monitor, tune, and optimize performance using both native BI tools and cloud monitoring solutions to ensure scalability and reliability. + Ensure compliance and security standards are met or exceeded, supporting internal controls and external audits. + Collaborate with cross‑functional teams and external partners to deliver solutions, track project progress, and communicate risks and impacts to leadership. + Drive innovation and best practices by conducting proof‑of‑concepts, developing automation frameworks, and standardizing naming conventions, scripts, and coding practices. **Qualifications:** + Bachelor's degree preferred or equivalent work experience preferred + 4-8 years of experience, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + 3+ years of architecture and engineering experience in Data Analytics/Reporting and Data Visualization tools preferred. + 2+ years of hands-on GCP experience in products like Compute Engine, IAM and APIs + Hands-on experience in architecting and designing Business Intelligence platforms in GCP/AWS cloud + Hands-on experience with Business Intelligence technologies like SAP Business Objects and Tableau + Advanced experience in writing complex SQL queries, stored procedures, etc + Experience in connecting analytic applications to GCP data stores such as BigQuery. + Programming languages Python, Java, and frameworks- Spring Boot, Spring MVC, REST API development expertise is a plus + Preferred to have prior experience in Collibra and Atscale. + Experience with CI/CD pipelines such as Concourse, Jenkins is a plus + Google Cloud Platform or any BI tool administration certification is a plus **Anticipated salary range:** $94,900 - $135,600 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 02/15/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $94.9k-135.6k yearly 33d ago
  • Help Desk Technician - Maui, HI

    Evocative

    Remote support specialist job in Maili, HI

    VPLS seeks an individual to provide Help Desk support services for an enterprise client in Maui, Hawaii. This Help Desk Technician position will be stationed five days a week at the main office in Maui, with occasional travel to other offices located on the island. This full-time, long-term position is also eligible for occasional overtime. The Help Desk Technician has a responsibility to provide “outstanding customer service, respond promptly to clients, identify issues, analyze them, and apply the appropriate fixes & solutions. The Help Desk Technician will also document the results appropriately in the ticketing system and provide proper notification of service ticket statuses to both the internal team and external customers as appropriate. RESPONSIBILITIES: · Will be responsible for acquiring PCs and conference room equipment from the Company's warehouses, securely staging and building them (with standard image), maintaining the inventory, and then distributing the PCs and conference room equipment to designated distribution/storage locations in quantities needed for deployment and repairs. · Handle complex and/or demanding tasks as well as they can, knowing proper escalation procedures · Communicates with customers on ticket status and appropriate maintenance. Proactively follows up on customer service issues or requests as needed to ensure that service level expectations are met · Installs, repairs, and provides assistance with computer systems by replacing network devices and computer components, diagnosing hardware and software problems, installing and upgrading hardware and software, and providing support and training to end users · Provide remote technical support via phone/ remote app/ email, and other means of communication · Work in collaboration with the project and engineering teams on the deployment and upgrade of systems at customer sites and locations · Possible on-call duties to support 24-hour operations, which happen on extremely rare occasions. REQUIREMENTS: Knowledge & Skills · Technicians should have a thorough knowledge of operating systems (up to Windows 10/11 and iOS), hardware, printers, common software packages (Microsoft Suite, Adobe, etc.), and familiarity with Audio Video electronics -widescreen TVs, projectors, video conferencing devices, etc. Working knowledge of A+ or equivalent is strongly desired. · Technicians must be able to effectively communicate with all levels of the organization, both verbally and in writing. · Basic knowledge of safety issues associated with electrical equipment is required. · Technicians must also be able to work under tables, on ladders, move up and down stairs, and lift up to 60 pounds. Please note: Candidates must be able to commute to the Maui office daily. This onsite requirement is non-negotiable and essential to the core functions of this position. Evocative/VPLS is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $32k-46k yearly est. Auto-Apply 20d ago
  • Network Engineer / Systems Administrator (SA)

    Cymertek

    Remote support specialist job in Urban Honolulu, HI

    Network Engineer / Systems Administrator (SA) LOCATIONHonolulu, HI 96815CLEARANCETS/SCI Full Poly (Please note this position requires full U.S. Citizenship) KEY SUMMARYWe are seeking a highly skilled and proactive **Network Engineer / Systems Administrator (SA)** to join our team and play a pivotal role in maintaining and enhancing our IT infrastructure. In this role, you will be responsible for designing, implementing, and managing network systems, as well as ensuring the reliability, security, and performance of our servers and systems. You will troubleshoot and resolve complex issues, collaborate with cross-functional teams, and implement best practices to optimize infrastructure operations. The ideal candidate is detail-oriented, technically adept, and thrives in a dynamic environment where problem-solving and innovation are key. Join us to help drive the success and resilience of our IT systems. *** Please note that our job openings are dynamic and can open or close quickly (much faster than we can publish). If you do not see an opening you are looking for, know that we see almost all types of positons. We strive to keep our listings up to date, but please consider submitting your current resume. Our team will work with you to identify the most recent opportunities that align with your skillset and career goals. We look forward to you joining our family. *** SIMILAR CAREER TITLESNetwork Engineer, Systems Administrator, IT Infrastructure Engineer, Network Systems Administrator, Network Administrator, Systems Engineer, Cloud Systems Administrator, Network Operations Engineer, IT Support Engineer, Network Security Engineer, etc.DEGREE (Level Desired) Bachelor's DegreeDEGREE (Focus) Computer Science, Information Technology, Network Engineering, Systems Engineering, Computer Engineering, Information Systems, Cybersecurity, Electrical Engineering, Data Science, Applied Mathematics, etc.ALTERNATE EXPERIENCEGeneral comment on degrees: Most contracts allow additional experience (4-5 years) in lieu of a Bachelor's Degree. Some contracts give 4-5 years experience credit for a Bachelor's Degree. Some contracts give 2 years experience credit for a Master's Degree. We will work with you to find the right fit.POSITION RESPONSIBILITIES Design, configure, and manage network infrastructure Monitor and maintain server performance and availability Troubleshoot and resolve network and system issues Implement and maintain system security protocols Manage system backups and disaster recovery plans Ensure compliance with IT standards and policies REQUIRED SKILLS Proficiency in network protocols (e.g., TCP/IP, DNS, DHCP) Knowledge of server administration (e.g., Linux, Windows) Expertise in configuring and managing firewalls Familiarity with virtualization technologies (e.g., VMware) Experience with network monitoring tools Ability to manage Active Directory and related services DESIRED SKILLS Experience with cloud platforms (e.g., AWS, Azure) Familiarity with automation tools (e.g., Ansible, Puppet) Knowledge of containerization (e.g., Docker) Understanding of DevOps practices Proficiency in scripting languages (e.g., Python, PowerShell) Experience with advanced network troubleshooting tools PLUG IN to CYMERTEK - And design your future... YOUR FOREVER CAREER STARTS HERE Are you looking for more than just a job? Join a company where employees are treated like family, and your career is built to last. We are a growing small business and a trusted federal contractor offering full scope consulting services in information technology, cybersecurity, and analyst workforce development. At our company, you come first. We're committed to creating an environment where you'll thrive professionally and personally. We provide meaningful, challenging work using cutting-edge technologies while investing in your growth and success. With direct access to company leadership, a laid-back and inclusive atmosphere, and exceptional work-life balance, you'll feel valued every day. We also believe in taking care of our family - both yours and ours. Our benefits are phenomenal, family-friendly, and designed with your well-being in mind. From employee and family events to career-long support, we create a community you'll never want to leave. Ready to make your next move the best one? Join us and experience the difference. BENEFITS Excellent Salaries Flexible Work Schedule Cafeteria Style Benefits 10% - 401k Matching (Vested Immediately) Additional 401k Profit Sharing 30 days Paid Leave/Holiday (No Use or Lose!) The day off for your birthday Medical/Dental/Vision - 100% employee coverage. ($1200 allowance - or a bonus) HSA/FSA AFLAC Long Term/Short Term Disability - 100% employee coverage. No cost to you. Life Insurance - 100% employee coverage. No cost to you. Additional Discretionary Life Insurance Paid Training No long, wordy reviews with tons of paperwork!!! Referral bonus program with recurring annual payments HOW TO APPLY Email us at ***************** or apply today: **************** Want to see what our employees think? Click here . EQUAL OPPORTUNITY EMPLOYER STATEMENT Cymertek is proud to be an Equal Opportunity Employer committed to fostering an inclusive and diverse workplace. We embrace and celebrate differences in our employees, recognizing that a diverse workforce enhances our creativity, innovation, and overall success. At Cymertek, employment decisions are made based on merit, qualifications, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable laws. We believe in creating an environment where all individuals are treated with respect and dignity, and where opportunities for professional growth and advancement are accessible to everyone, regardless of background or identity.
    $63k-74k yearly est. Easy Apply 60d+ ago
  • Network Administrator

    Lucayan Technology Solutions LLC

    Remote support specialist job in Urban Honolulu, HI

    Job Description Clearance Requirement: Secret Clearance Employment Type: Full-Time The Network Administrator will be responsible for managing, maintaining, and securing the APCSS network infrastructure. This role ensures the reliability, performance, and cybersecurity of network operations, directly supporting the Center's mission of advancing regional and global security through education, collaboration, and research. Key Responsibilities Administer and maintain network infrastructure, including routers, switches, firewalls, and wireless access points. Manage and maintain structured patch panel and cable systems to ensure organized, efficient, and scalable network infrastructure. Perform regular audits and documentation of cabling to support compliance, troubleshooting, and future upgrades. Implement best practices for labeling, routing, and securing network cables to minimize downtime and optimize performance. Configure, monitor, and maintain 802.1X authentication for secure network access across wired and wireless environments. Administer and troubleshoot Cisco Identity Services Engine (ISE) for network access control and policy enforcement. Support and manage Cisco Software-Defined Access (SDA) environments for segmentation and automation. Configure and maintain Palo Alto firewalls, including security policies, VPNs, and threat prevention features. Manage and troubleshoot Cisco NX-OS-based switches for data center networking and advanced Layer 2/Layer 3 configurations. Monitor network traffic and bandwidth usage, optimizing resources for performance and availability. Implement and manage network security measures, including VPNs, firewalls, and intrusion detection/prevention systems (IDS/IPS). Conduct vulnerability scans, penetration tests, and security assessments to mitigate threats. Configure, install, and upgrade network devices and firmware. Troubleshoot connectivity issues and respond promptly to outages to maintain operational readiness. Manage user accounts, permissions, and network access controls, ensuring compliance with DoD requirements. Support and enforce identity management practices, including MFA and privileged access control. Maintain accurate documentation of network topologies, device configurations, and security policies. Provide training and technical support to IT staff and end users on network best practices. Stay current with evolving network technologies and DoD cybersecurity requirements to strengthen resilience. Required Qualifications Clearance: Active Secret Clearance (or ability to obtain and maintain). Education: Associate degree in Information Technology, Computer Science, or related field; equivalent experience accepted. Certifications (minimum one): Cisco Certified Network Associate (CCNA) or CompTIA Network+. Experience: 3+ years in network administration, troubleshooting, and security implementation. Technical Skills: Strong knowledge of TCP/IP, VLANs, VPNs, and secure network protocols. Hands-on experience with Cisco, Juniper, or equivalent enterprise networking equipment. Familiarity with firewall management, IDS/IPS, and other security appliances. Proficiency in network monitoring tools and performance tuning. Preferred Qualifications Advanced certifications such as CCNP, CompTIA Security+, or equivalent DoD 8570 certification. Prior experience supporting DoD or federal IT environments. Knowledge of DoD cybersecurity frameworks such as NIST SP 800-171, DFARS, or CMMC. Strong documentation, communication, and collaboration skills. Work Environment & Conditions On-site at DKI APCSS in Honolulu, HI. Standard work hours: Monday - Friday, 0800-1600 HST, excluding federal holidays. Must comply with all DoD cybersecurity and facility security requirements. May involve occasional off-hours of work for critical incidents, upgrades, seminars or maintenance. Why Join Lucayan? At Lucayan, your expertise directly supports mission-critical operations that strengthen U.S. national security and international partnerships. We offer: Competitive compensation and full benefits. Support for training and professional certifications. A collaborative, mission-driven team culture. Opportunities for long-term career advancement. Powered by JazzHR jL0jluSppZ
    $63k-74k yearly est. 18d ago
  • Technology Support Technician

    Hawai'i Island Community Health Center 3.8company rating

    Remote support specialist job in Kailua, HI

    Job Description Join Our ʻOhana: Technology Support Technician - Starting Pay $24.65/hr (Higher with Experience & Skillset) Department: Information Technology Status: Full-Time, Non-Exempt Reports To: IT Manager - Network Services Are you passionate about technology and helping others? Do you thrive in a dynamic environment where your skills make a real impact? Hawaiʻi Island Community Health Center is looking for a Technology Support Technician to join our dedicated team and support our mission of providing quality care to our island community. What You'll Do As a Technology Support Technician, you'll play a key role in keeping our network and systems running smoothly. You'll support staff across multiple clinic sites, troubleshoot hardware and software issues, and work with vendors to ensure seamless operations. Your work will directly support our ability to deliver compassionate care to patients across Hawaiʻi Island. Key Responsibilities: Manage Active Directory and user accounts Monitor antivirus and data backups Troubleshoot network issues and ISP performance Provide helpdesk support for staff and clinic departments Set up and maintain workstations, printers, and mobile devices Assist with technical onboarding and training Maintain inventory of hardware, software, and licenses Support medical and dental software systems Participate in projects for new and existing clinic sites What We're Looking For- Minimum Requirements: High School diploma or GED At least 2 years of technical support experience Strong communication and customer service skills Ability to manage multiple tasks and adapt quickly Knowledge of network systems, application support, and data security Willingness to learn and grow through continuing education Preferred: College degree or technical certifications Why HICHC? At HICHC, you're not just joining a team, you're joining a mission. We offer a supportive work environment, opportunities for growth, and the chance to make a meaningful difference in the lives of others. You'll work alongside passionate professionals in a culture rooted in respect, collaboration, and aloha. Work Schedule & Conditions Flexible schedule based on operational needs On-call availability and occasional weekend/off-hour support Moderate noise level, indoor office setting Physical activity includes sitting, bending, lifting, and handling equipment Exposure to clinical environments and patient interactions Ready to Apply? If you're ready to bring your tech skills and heart for service to a team that values both, we'd love to hear from you.
    $24.7 hourly 25d ago
  • Clerical Support Specialist - Perioperative Services

    Hawaii Pacific Health 3.8company rating

    Remote support specialist job in Urban Honolulu, HI

    Kapi'olani Medical Center for Women & Children is Hawai'i's only maternity, newborn and pediatric specialty hospital. It is well recognized as Hawai'i's leader in the care of women, infants and children. With 253 beds, the not-for-profit hospital delivers 6,000 babies a year, and is also a medical teaching and research facility. Specialty services for patients throughout Hawai'i and the Pacific Region include intensive care for infants and children, 24-hour emergency pediatric and adult care, critical care air transport and high-risk perinatal care. Over 1,400 employees and more than 700 physicians provide specialty care at Kapi'olani. The hospital is home to the Kapi'olani Women's Center and the Women's Cancer Center, and offers numerous community programs and services, such as specialty pediatric clinics, the Kapi'olani Child Protection Center and the Sex Abuse Treatment Center. Our Perioperative Services department provides full support throughout the duration of a patient's surgical procedure, spanning ward admission, anesthesia, surgery and recovery. Professional care services include identification of the patient's individual needs, patient care plan development and implementation and the coordination of nursing service to restore each patient's health before, during and after a surgical procedure. As a Clerical Support Specialist, you will help to provide life-changing medical services to patients undergoing surgery. In this role, you will provide clerical support to nursing personnel, schedule and medical staff, and assist in the smooth operation of the unit. We are looking for someone meticulous and reliable, with excellent organizational skills, ability to work effectively under minimal supervision and a commitment to delivering the highest quality health care to Hawai'i's people. Location: Kapiolani Medical Center for Women and Children Work Schedule: Rotating - 8 Hours Work Type: Per Diem FTE: 0.475000 Bargaining Unit: UPW Exempt: No Req ID 31752 Pay Range: 22.15 - 23.32 USD per hour Category: Administrative Minimum Qualifications: High school or equivalent. One (1) year clerical experience in a health care setting or related experience. Preferred Qualifications: Medical terminology course. One (1) year clerical experience in an operating room setting. EOE/AA/Disabled/Vets Hawai'i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.
    $32k-41k yearly est. 36d ago

Learn more about remote support specialist jobs

How much does a remote support specialist earn in Urban Honolulu, HI?

The average remote support specialist in Urban Honolulu, HI earns between $43,000 and $72,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.

Average remote support specialist salary in Urban Honolulu, HI

$56,000

What are the biggest employers of Remote Support Specialists in Urban Honolulu, HI?

The biggest employers of Remote Support Specialists in Urban Honolulu, HI are:
  1. Sharecare
  2. Datavant
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