Data Center
Remote support specialist job in Temple, TX
Immediate need for a talented Data Center. This is a 06-12 months contract opportunity with long-term potential and is located in Temple, TX (Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID: 25-88592
Pay Range: $23 - $24/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Cabling & Termination
The Fiber Technician will mount and install racks, patch panels, fiber optic and hardware. Install grounding for racks, equipment and cable as required.
The Fiber Technician performs testing: continuity test horizontal and riser cable; use of volt-ohmmeter; troubleshoot opens, crosses, shorts, and transpose pairs on horizontal and riser cable; use a tone set.
The Fiber Technician installs LC, SC, ST, FC, FDDI, SMA and MPO/MTP connectors, for both multi-mode & single-mode fiber
The Fiber Technician will terminate simplex & duplex jumper cord
The Fiber Technician will terminate & breakout outside plant fiber
The Fiber Technician will terminate indoor tight buffered multimode and single-mode fiber
The Fiber Technician will install fan out kits including buffer tube
The Fiber Technician will calculate end to end loss budgets in accordance with TIA/EIA standards for multimode & single-mode fiber
The Fiber Technician will fully complete all paperwork accurately and on time specifically: timesheets, material transfers, work orders, change orders, tool transfers and others as required
The Fiber Technician will complete any other duties as assigned
Able to provide onsite support after business hours as part of on-call schedule.
Able to travel to various sites as needed.
Testing
The Fiber Technician will test using an OTDR, Fluke & EFXO
The Fiber Technician troubleshoots using an OTDR to identify and correct problems end to end, and Network wide
Splicing
The Fiber Technician will perform mechanical splicing with all types of fiber cable
The Fiber Technician will perform fusion splicing with all types of fiber cable
The Fiber Technician performs building entrance splices, maintenance space, and direct buried splices
Key Requirements and Technology Experience:
Key Skills; Data-Center
The Fiber Technician must be self-motivated, positive in approach, professional and help create, develop, and implement project process improvement(s).
The Fiber Technician must promote the Company culture and mission to all employees, vendors, clients, and business partners.
The Fiber Technician must possess and be proficient with the listed tools.
The Fiber Technician must be able to act as the Company liaison for interface with customer representative(s).
The Fiber Technician must possess proven problem-solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s).
The Fiber Technician must be able to work at heights, off a ladder and in confined spaces, lift up to 50 pounds and move up to 75 pounds.
The Fiber Technician must be able to see and distinguish different colors, read small print, and hear and recognize audible signals such as dial tones.
Must possess a High School diploma or GED equivalent
Must be proficient at terminating all connector types and methods for SMF and MMF systems (Unicam, anaerobic, heat-cure)
Must have Testing & Troubleshooting MMF & SMF systems experience (OTDR & PMLS)
Prefer 3-5 years of experience in Fiber
Prefer Industry Certifications (Corning/FOA/BICSI)
Prefer Data Center installation experience
Prefer Mechanical and Fusion Splice experience
Prefer OSP / Confined Space Entry experience (splicing)
Must be able to use the following trade Tools: Screwdriver (regular and Phillips), torpedo level, tape measure, snips (with belt sheath), pliers (needle nose and channel locks), hammer, wrench set, cable stripper, flashlight and gloves. Punch tool with 110 block and 66 block blades, tone set, 6/8 position combo crimp tool, and Krone/3M/BIX
Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Child Autism Support Professional (Entry-Level)
Remote support specialist job in Waco, TX
Make a difference in a child's life every single day.
We have immediate openings to support families in need. We're actively hiring kind, enthusiastic individuals who can start right away-or within 4 weeks of accepting an offer. If you're ready to jump in and make a positive impact, we'd love to meet you!
We take every application seriously and value your time.
Our hiring process is fast and thoughtful-we aim to respond within 24 hours of receiving your application. Interviews and offers typically move quickly, and you may even receive a job offer the same day as your interview.
Why Join Us?
At Action Behavior Centers, we're driven by our core values-learning, caring, fun, team, and excellence. We foster a diverse, inclusive, and collaborative environment where creativity thrives, and both personal and professional growth are encouraged.
We believe in the potential of every individual we serve, from helping children reach life-changing milestones to supporting our team's success. In our 1:1 ABA setting, you'll work hands-on with children (18 months to 8 years) using ethical, evidence-based ABA techniques in a supportive, center-based environment. With top-tier supervision, ongoing training, and a passionate team by your side, you'll make a real impact every day!
What you'll be doing as a Behavior Therapist
Apply the principles of one-on-one ABA therapy to help children with Autism reach their full potential by reading treatment plan and program descriptions, implementing treatment in line with written description, collecting data, writing insurance notes, and implementing feedback provided by the supervisor during observation sessions.
Support the development of children in early childhood (ages 18 months to 8 years old) through engaging and fun therapeutic activities.
Collaborate with a team of individuals to optimize treatment, safety, and a fun working experience throughout the center.
Engage with children through play, movement, and imitation. For some kids this includes running, dancing, and singing silly songs. For others, this might look like reading a book, watching a video, or playing with cars. Keeping up with the energy and enthusiasm of the kiddos, actively engaging in play, and fostering a joyful atmosphere.
Effectively and positively communicate with stakeholders (e.g., peers, families, supervisors) to coordinate activities, celebrate successes, and advocate for personal needs.
Job Requirements
Lift and move with children in a fast paced environment, which includes the ability to lift up to 30 lbs, bend over to pick items up off the ground, squat, quickly move around on the floor, and run to effectively stay engaged with young children, keep a tidy work environment, and maintain safety.
Maintain an environment conducive to therapy ensuring the play spaces are tidy, organized, and conducive to a stimulating and enjoyable experience for the children.
Multitask to balance multiple actions, decisions, or conversations in the moment while assessing prioritization and safety for all parties.
Support teams by working cohesively as a center, neighborhood, and region. This may include travel to nearby centers to support, when assigned.
Reliable transportation and valid driver's license required.
Must be at least 18 years of age and have a Highschool diploma or GED equivalent.
Complete the RBT certification process within 20 days of employment by passing a 40-hour training curriculum, hands on competency assessment, registering for an exam, and passing the board's exam.
The ABC Advantage
Guaranteed Full-Time Hours: Even if patients cancel.
Promotions & Raises: Every 6 months with transparent feedback and goal setting.
Yearly Tenure Bonus: For eligible Behavior Technicians and RBTs.
Small Caseloads for BCBAs: Focused, individualized care for each child and increased oversight by supervisors.
Fully Paid Training: We cover your Registered Behavior Technician certification process.
No-Cost Supervision: No pay deductions for supervision hours.
No Contractual Obligation: Stay because you love it, not because you're required to.
Generous Benefits & Perks:
10 holidays,10 paid time off days and 2 flex days.
Health benefits covered at 90%.
Free lunch every Friday.
Complimentary subscription to DoorDash DashPass & Calm apps.
Student loan repayment contributions.
Annual celebrations, Teammate Appreciation Week, and team events.
Pay Ranges Based on Experience & Education:
Associates/High School: $15.00 - $22.50
Bachelors: $15.00 - $24.00
Masters: $16.00 - $26.00
For entry level candidates, your first raise is earned upon certification as RBT, typically within 21 days.
Experience in these fields is a plus!
Childcare (nanny, babysitter, preschool teacher, tutor, etc.)
Mental health professionals and advocates (QMHP, behavioral health technicians)
Camp counselors, volunteers, or Sunday school teachers
Degrees in teaching, special education, sociology, psychology, or related fields (any degree preferred)
Experience as paraprofessionals, direct support, or life skills assistants
Passion for working with children with Autism Spectrum Disorder
Eagerness to join a caring, team-oriented culture
See what others have said when they made the decision to grow with us on Glassdoor & LinkedIn
We are a Responsive Employer - we will be in touch with you within 24 hours of applying!
Please do not reach out to centers directly about your application status as they are very busy serving clients and families!
© Copyright 2025
IT Help Desk Technician
Remote support specialist job in Temple, TX
Job Description
At McLane Intelligent Solutions, our IT Help Desk Technicians play a crucial role in ensuring our clients receive the best technical support possible. This position focuses on diagnosing and resolving technical issues promptly while providing outstanding customer service. Technicians engage with clients through various communication channels, ensuring a seamless experience that enhances their operational efficiency.
Responsibilities:
Provide first-level technical support to end users for various software and hardware issues.
Document all interactions and resolutions in our ticketing system for tracking and future reference.
Effectively manage incoming calls, emails, and ticketing inquiries, prioritizing them as necessary.
Collaborate with other IT teams to escalate unresolved issues and ensure timely resolution.
Continuously learn and stay updated on new technologies and systems relevant to the company's services.
Requirements
Strong passion for technology and helping others with IT issues.
Familiarity with Windows operating systems, Microsoft Office Suite, and basic network troubleshooting.
Excellent communication skills and a customer-oriented attitude.
Experience with ticketing systems and remote support tools is a plus.
Ability to work well under pressure and manage multiple tasks simultaneously.
Helpful to have IT certifications such as CompTIA A+, Network+ or similar.
High school diploma required; Associate's or Bachelor's degree in IT or related field preferred.
Previous experience in a Help Desk role or customer service experience is highly valued.
Benefits
Competitive base salary.
Comprehensive benefits package including health insurance, retirement plans, and paid time off.
Ongoing training and professional development opportunities.
Fast-paced and collaborative work environment with opportunities for career advancement.
Information Technology Support Specialist
Remote support specialist job in Waco, TX
Job DescriptionOur client, a large multi-billion dollar company, is seeking a Information Technology Support Specialist to join their team. In this role, you will be responsible for providing exceptional customer service and technical support to a network of distributors across the United States. You will be working inside of our ticketing service Freshservice and may be required to assist in chat queues at times.
Responsibilities:
Responding to incoming calls and emails from distributors in a timely and professional manner
Troubleshooting technical issues and providing technical support to distributors
Escalating complex issues to senior team members when necessary
Utilizing Freshservice to track, document, and resolve issues
Maintaining accurate records of customer interactions and transactions
Identifying and escalating trends and patterns in customer issues to improve processes
Providing exceptional customer service and ensuring customer satisfaction
Participating in team meetings and trainings to enhance technical knowledge and skills
Requirements:
Bachelor's degree in a related field or an Associate's degree with relevant work experience
Exceptional customer service and communication skills
Ability to troubleshoot technical issues and provide technical support
Familiarity with ticketing systems and chat queues
Ability to learn and adapt to new technologies and software quickly
Certifications such as A+, Network+, and Security+ are helpful but not required
Ability to complete 6 weeks of training
Ability to work independently and as part of a team
Ability to multitask and prioritize in a fast-paced environment
IT Support Specialist
Remote support specialist job in Hillsboro, TX
GENERAL DESCRIPTION:
As an IT Support Specialist at Wells, you will play a key role in providing essential IT support for our organization's computer environment. Your primary responsibility will be to ensure the smooth operation of client systems, addressing user issues, and optimizing performance of computing devices. Your technical skills and troubleshooting capabilities will be crucial in resolving challenges related to end-user computing, ensuring that our team can effectively utilize their computing devices.
Salary range $50,000-$65,000 a year. Based on experience.
WHY WORK FOR US?
At Wells, we empower our team members to deliver an exceptional client experience. Our employees are talented problem solvers that shine in preconstruction, engineering, operations, and project management. They bring innovative solutions that yield outstanding results.
In the design and construction industry, we focus on honesty and hard work to build trust that lasts beyond individual projects. Our team is consistently working to improve building processes and raise industry standards. We meet our partners' needs through collaborative efforts that ensure safe and certain results, reducing risks along the way. Together, we help businesses and individuals succeed and change our communities for the better.
WHAT WE HAVE TO OFFER:
Wells values our employees and is committed to providing a competitive and comprehensive benefits package.
Health, dental and vision insurance
Paid premiums for short- and long-term disability, and life insurance
Wellness Incentives
Paid holidays
Flex spending for medical and daycare
Health savings account (HSA)
401(k) plan with profit sharing
Access to Nice Healthcare
Employee Assistance Program
Paid Time Off (PTO)
Wishbone Pet Insurance
Critical Illness Benefit Plan
Accident Insurance Plan
Voluntary Hospital Indemnity Plan
Please note that the benefits listed here are for
non-union employees. Benefits for union employees are covered under separate collective bargaining agreements which can be obtained through their union business agent or their HR representative.
Other benefits include Health and Family Care leave for both union and non-union employees.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
Client Systems Management: Collaborate with a team of IT professionals to plan, implement, manage, and support client systems and infrastructure. Ensure the efficient functioning of computing environments across multiple locations in our WAN environment.
Software and Applications Support: Install, update, and support various software applications utilized within the organization, including enterprise resource planning (ERP) systems, project management tools, CAD applications, and production software.
Security and Compliance: Maintain security measures to safeguard sensitive data and computing infrastructure. Assist with monitoring for potential security threats and respond promptly to any security incidents affecting network attached devices.
Asset Management Tracking: Participate in asset management tracking activities to ensure efficient resource allocation and align IT initiatives with organizational goals, focusing on client-related devices.
Computing Systems Upgrades and Enhancements: Execute upgrades and enhancements to computing systems, ensuring alignment with business requirements, and supporting continuous improvement.
Documentation for Computing Systems: Create and maintain comprehensive documentation of computing systems, configurations, and standard operating procedures to facilitate efficient management and troubleshooting.
Infrastructure Improvement: Collaborate with cross-functional teams to identify opportunities for improving end-user computing infrastructure. Propose and implement solutions to optimize efficiency and productivity within the overall computing environment.
User Support and Technical Assistance: Provide technical assistance to end-users, ensuring timely problem resolution and minimal downtime. Collaborate with the IT team to identify recurring issues and participate in implementing permanent solutions.
Other duties as assigned.
EDUCATION, SKILLS, AND ABILITIES REQUIRED:
Associate degree or equivalent technical degree preferred
2+ years of relevant work experience with an associate degree, or 4+ years of relevant work experience.
Industry certifications related to desktop support are preferred.
Ability to take ownership of tasks, projects, and goals, proactively seeing them through to a successful completion
Ability to accurately scope work, provide detailed status reports, and timely escalations
Excellent interpersonal and communication skills, both verbal and written, able to communicate effectively with technical and non-technical users
Strong organizational skills, quick learner, and demonstrated problem solver
Work well independently and as part of a team
Experience configuring and supporting Microsoft O365, OneDrive, Teams, and other Microsoft services and systems
Experience with deployment of applications and patches
Provide technical support for issues related but not limited to desktops, laptops, printers, wireless access points, iPads, Remote Access, mobile devices, and email
Proficiency in the configuration, deployment, and maintenance of Windows clients
Possession of a valid driver s license, and the ability to operate a motor vehicle.
PHYSICAL REQUIREMENTS/ ADA ESSENTIAL FUNCTIONS:
Ability to sit or stand for extended periods of time.
Manual dexterity and hand-eye coordination for typing, filing, and using office equipment.
Visual acuity and ability to read small print.
Hearing acuity and ability to communicate effectively with others.
Ability to lift and move office supplies and equipment.
Mobility and ability to move around the office as needed.
WORKING CONDITIONS:
Minimal risk of exposure to unusual elements.
Minimal risk of safety precautions.
General Office Environment
Occasional travel is required to other sites.
Work outside of normal business hours: This position requires occasional emergency response and scheduled work outside of normal business hours. In the interest of response time, candidates living within a 40-minute drive time to the Waukesha, WI office will be given preferential consideration.
This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be assigned by his/her supervisor.
Wells is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, gender identity, disability, or protected Veteran status.
Wells participates in E-Verify and will provide the federal government with your I-9 Form information to confirm you are authorized to work in the U.S
.
Software Support Specialist
Remote support specialist job in Waco, TX
Job Description - Software Support Specialist
Reports To: Director of Customer Support
Position Type: Full-Time
We are seeking individuals that are a good fit for our company values. In addition, we are hiring candidates that are:
Positive and encouraging - believing the best in themselves and others
Desiring to learn and grow - curious and seeking to "get a little better every day"
Responsible to show up to work consistently
Persistent/steady in the way they approach their work
Persistent in fulfilling company/manager expectations
Able to work collaboratively and independently
Possessing the intellectual ability and soft skills required to guide clients in the features of the AxisCare software.
Position Summary
The primary objective of the AxisCare Software Support Specialist is to guide and empower our clients to effectively utilize our robust home care software and its many integrations. Becoming a subject matter expert of the user interface side of the AxisCare software is paramount as this position requires prompt, professional, and accurate software support. This position is not a development position (writing code), traditional IT support (maintenance/repair), or a remote call center where agents have a very scripted troubleshooting process. This position requires our agents to have a high level of cognitive, learning, troubleshooting, and social skills. The Software Support Specialist is responsible for handling client inquiries via phone and occasional video calls, emails, and chats while striving to deepen their understanding of the issues at hand while helping our clients grow in their understanding of the software.
Software Support Specialist Job Duties
Answer the next call or email - Receive and analyze client requests and provide a thorough explanation and/or solution to the request via troubleshooting.
Manage your work - Follow up with clients and keep notes through ZenDesk
Report problems - Communicate user issues, program bugs and feature requests with appropriate managers
Seek out opportunities to learn and grow - View and utilize the multiple internal learning resources
Help others learn and grow - Create help articles and possibly training videos when assigned for new features and updates
Do what you say you will do - Arrive to work early/on time to work, follow through on promised call-backs and client meetings.
Minimum Qualifications (Knowledge, Skills and Abilities)
Professional demeanor and excellent phone etiquette
Strong problem identification and resolution skills
Excellent listening skills
Ability to work individually and as part of a team
High level of integrity and work ethic
Proficient navigating computer software programs
Proficient in written and verbal communication, with ability to type quickly (40+ WPM preferred)
Ability to receive honest and candid feedback about work performance
Preferred Qualifications (Knowledge, Skills and Abilities)
Bachelor's or equivalent experience (Preferred)
Help desk experience: (1 year)
Windows OS experience (1 year)
Candidates will be asked to complete a brief behavioral and cognitive assessment to help determine job and team fit.
Software Support Specialist Working Conditions
Schedule: Monday - Friday, 8am-5pm
On-call as necessary - work that exceeds 40 hours per week is time and a half
Manual dexterity required to use desktop computer and peripherals
Compensation and Benefits:
Competitive salary and comprehensive benefits package.
Monthly performance incentives based on percentage of individual work completed.
Annual performance incentives determined by contribution to reaching team goals.
Opportunities for professional growth and career development.
Health, dental, and vision insurance.
401(k) plan with company matching.
Company will provide laptop and other needed computer equipment.
About AxisCare
According to Pew Research, roughly 10,000 baby boomers turn 65 every day, and the American Society on Aging calculated that an American has a 70% chance of needing help with activities of daily living such as dressing, bathing, hygiene, etc. This has led to an unprecedented increase in Home Care agencies in the U.S. and abroad who strive to help those who have difficulty helping themselves, specifically offering non-medical (also referred to as non-skilled) services to seniors in their homes.
AxisCare was started in 2011 by industry leaders to help meet the demand for a more userfriendly and mobile-compatible solution. Our product is a web-based management platform that helps agencies manage CRM and marketing, Caregiver/Client scheduling, billing, payroll and much more. Headquartered in Waco, TX, AxisCare has clients in all 50 states as well as 6 other countries. We are a fast-growing company seeking high-performing individuals looking for a fast-paced, autonomous working environment.
Help Desk Support Specialist
Remote support specialist job in Fort Hood, TX
This is an unpaid fellowship through the Department of Defense (DoD) SkillBridge Program. The fellow selected for this role will not receive compensation or benefits from GDIT and will not be an employee, agent or contractor of GDIT but rather will remain an employee of the DoD and will receive compensation and benefits through the DoD.
Type of Requisition:
Pipeline
Clearance Level Must Currently Posses:
Top Secret/SCI
Clearance Level Must Be Able To Obtain:
Top Secret/SCI
Public Trust/Other Required:
None
Job Family:
SCA
Job Qualifications:
Skills:
Information Technology (IT) Support, Network Troubleshooting, Problem Solving
Certifications:
None
Experience:
7 + years of related experience
US Citizenship Required:
Yes
Job Description:
Through the DoD SkillBridge Program, GDIT offers transitioning service members the opportunity to gain hands-on training and experience as a Help Desk Support Service Specialist Fellow - Intermediate, supporting Army Intelligence and enterprise IT operations in high-impact, mission-focused environments. In this Fellowship, you'll observe and participate in real-world second-tier technical support activities, learn from experienced IT professionals, and build the advanced skills required to troubleshoot complex systems, secure networks, and maintain critical IT services. You'll work alongside GDIT technical teams and customer counterparts while preparing for a successful transition into the civilian IT support, systems administration, or service desk workforce.
As a Help Desk Support Service Specialist Fellow, you will train under the guidance of senior technicians and engineers to understand how enterprise and tactical IT systems are configured, monitored, secured, and troubleshot. Throughout the Fellowship, you will support incident resolution workflows, enterprise system imaging, network troubleshooting, account management, and customer-facing communication while gaining hands-on experience with advanced hardware, software, and diagnostic tools. You will learn the analytical methods, system administration practices, and problem-solving processes that are foundational to an intermediate-level IT support career.
HOW A HELP DESK SUPPORT SERVICE SPECIALIST FELLOW WILL MAKE AN IMPACT
Providing second-tier technical support for hardware, software, applications, and enterprise systems.
Demonstrating strong attention to detail, analytical problem-solving, and a commitment to delivering excellent customer service.
Troubleshooting incidents escalated from Tier I support and collaborating with network services, software engineering, and application development teams to resolve complex technical issues.
Supporting daily end-user needs including account requests, email troubleshooting, file access/storage, and system usage questions.
Performing system imaging, BIOS configuration, STIG/IAVA compliance, and hardware/software diagnostics.
Executing Level I/II Active Directory tasks, including account creation, issuance, and unlocking.
Configuring tactical routers and switches across multi-classification enclaves and supporting SATCOM or Line-of-Sight transport solutions.
Coordinating with Base Operating Support Integration teams to extend network, power, and fiber capabilities to remote operational locations.
Working with Spectrum Managers to obtain frequency and spectrum clearance in support of tactical communications systems.
Supporting NOSC operations including incident tracking, ticket triage, and problem resolution.
Documenting and tracking incidents within enterprise ticketing systems and escalating as appropriate.
Maintaining current technical knowledge and escalating complex issues to senior personnel when required.
WHAT YOU'LL NEED TO SUCCEED
Education:
Associate's Degree in an IT-related discipline (additional experience may be considered in lieu of degree).
Experience:
7+ years of experience in technical support, networking, systems administration, or service desk operations.
1+ year of DoD IT experience, including NOSC or enterprise incident support.
Technical Skills:
Proficiency supporting enterprise hardware, software, and troubleshooting methodologies.
Knowledge of network and system administration principles.
Experience configuring routers, switches, SATCOM, or tactical communication devices.
Experience with system imaging (SCCM/PXE), BIOS configuration, and hardware diagnostics.
Familiarity with STIGs, IAVA compliance, and cybersecurity best practices.
Skills & Abilities:
Excellent written and verbal communication skills.
Strong analytical thinking, adaptability, and customer-service orientation.
Ability to work effectively in fast-paced, mission-focused environments.
REQUIREMENTS
Certifications:
CompTIA Security+ (IAT Level II baseline).
8570/8140 Computing Environment Certification such as MCSA 2016, Microsoft Azure Administrator, or equivalent.
Ability to obtain the AZ-104 Microsoft Azure Administrator certification within 180 days of program start.
Security Clearance:
Active Top Secret/SCI required
Citizenship:
U.S. Citizenship required
Location:
Onsite
DoD SkillBridge Eligibility:
Has served at least 180 days on active duty
Can participate within the last 6 months of separation or retirement
Will receive an honorable discharge
Has taken any service TAP/TGPS
Has attended or participated in an ethics brief within the last 12 months
Received Unit Commander (first O-4/Field Grade commander in chain of command) written authorization and approval to participate in DoD SkillBridge Program prior to start of the fellowship.
Scheduled Weekly Hours:
40
Travel Required:
None
Telecommuting Options:
Onsite
Work Location:
Additional Work Locations:
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
Auto-ApplyMission Support Specialist
Remote support specialist job in Waco, TX
Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.
Summary
Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement.
Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.
Overview
Help
Accepting applications
Open & closing dates
10/27/2025 to 12/31/2025
Salary $63,163 to - $98,422 per year
The salary range shown is for base salary only, actual salary will be determined based on the duty location of the selectee.
Pay scale & grade GS 11 - 12
Locations
Many vacancies in the following locations:
Anchorage, AK
Birmingham, AL
Gadsden, AL
Mobile, AL
Show morefewer locations (185)
Montgomery, AL
Fayetteville, AR
Fort Smith, AR
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Texarkana, AR
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Florence, AZ
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Tucson, AZ
Yuma, AZ
Adelanto, CA
Bakersfield, CA
Calexico, CA
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New York, NY
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Portland, OR
Lords Valley, PA
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York, PA
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Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive
Promotion potential
12
Job family (Series)
* 0301 Miscellaneous Administration And Program
Supervisory status No Security clearance Other Drug test Yes Position sensitivity and risk High Risk (HR)
Trust determination process
* Credentialing
* Suitability/Fitness
Financial disclosure Yes Bargaining unit status No
Announcement number OPM-ERO-12821405-DHA-EKS Control number 848931800
This job is open to
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The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Clarification from the agency
These positions will be filled through the Office of Personnel Management's Direct Hire Authority for the occupation and is open to all U.S. citizens.
Duties
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As a Mission Support Specialist, at the full performance level you will perform the following duties:
* Coordinate and perform a wide variety of administrative and management services essential to the operations of the office including, but not limited to: management information systems, telecommunications, budget, finance, procurement, human resources, training, logistics, property, space, records and files, printing and graphics, mail, travel, and office equipment;
* Advise management on assigned administrative matters;
* Conduct or participate in the evaluation of administrative programs, systems and methods and identify ways to improve the efficiency and effectiveness of these services at the local level;
* Represent the office in dealings with vendors and organizations within the agency that have primary responsibility for these services;
* Operate, manage, and oversee a fleet management program including: purchase, disposal, maintenance, budgeting, and reporting functions.
Requirements
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Conditions of employment
* You must be a U.S. citizen to apply for this position.
* You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs.
* Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see *********************
* One-year probationary period may be required.
* A pre-employment drug test will be required.
* If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application.
* DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.
* All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
* Incentives may be authorized; however, this is contingent upon funds availability.
* License required: No
* Pre-employment physical required: No
* Bargaining Unit Position:No
* Financial Disclosure: If you are hired, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) within 30 days after appointment.
* Qualification requirements must be met for those applications submitted by each cut-off date.
* Complete the initial online assessments and USA Hire Assessment, if required.
Qualifications
Minimum Qualifications for GS-11:
Specialized Experience: At least one year of specialized experience equivalent to the GS-09 level in the Federal service that included experience such as:
* Coordinating and monitoring a variety of administrative projects (e.g. budget, personnel, travel, space, logistics).
* Identifying and recommending solutions to a wide range of administrative problems.
* Analyzing administrative data from a variety of sources to develop trends, patterns, profiles, estimates, and studies.
* Preparing preliminary and finished reports and documents.
* Representing the office in dealings with vendors and personnel from administrative support organizations.
OR
Education: Ph.D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position.
OR
Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages.
Minimum Qualifications for GS-12:
Specialized Experience: Applicant must demonstrate at least one year of specialized experience equivalent in difficulty and responsibility to the GS-11 level in the Federal service that included experience such as:
* Applying (and modifying, if necessary) established practices to specific administrative problems which involve many variables.
* Conducting independent evaluations on administrative functions and preparing study findings, recommendations, and reports.
* Providing advice on a variety of administrative and management programs and procedures.
* Making agreements and commitments at meetings and during telephone discussions in accordance with previously received functions.
* Performing liaison functions with other organizations, including effectively presenting the organization's needs and establishing harmonious working relations with counterparts.
All qualification requirements must be met by the cutoff dates listed under additional information. Qualification claims will be subject to verification. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.
NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned.
Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: **************************************************************************
Additional information
THIS IS AN OPEN CONTINUOUS ANNOUNCEMENT. Applicants will be referred periodically throughout the announcement period based on the schedule below.
* 1st Cut-off on 11/01//2025
* 2nd Cut-off on 12/01/2025
* Final Cut-off on 12/31/2025
Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval.
Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.
Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result.
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire CompetencyBased Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/**********9652-Reasonable-Accommodation-Information)
Expand Hide additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
A student loan repayment incentive may be available, in which case a service agreement will be required.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.
You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
* Attention to Detail
* Customer Service
* Decision Making
* Flexibility
* Integrity/Honesty
* Interpersonal Skills
* Learning
* Reading Comprehension
* Reasoning
* Self-Management
* Stress Tolerance
* Teamwork
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.
To preview the assessment questionnaire, click the following link: ********************************************************
Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. The "Rule of Three", Category Rating and Veterans Preference will not apply to this vacancy. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet.
Veterans: Although the Direct Hire Authority permits hiring without regard to Veterans Preference, applicants who are eligible for Veterans Preference are still encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). View information on veterans' preference.
Career Transition Assistance Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: ************************************************************
Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
A student loan repayment incentive may be available, in which case a service agreement will be required.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
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To apply for this position, you must submit a complete Application Package which includes:
1. Your resume showing relevant experience, education and training. Work experience must include: job title, duties, employer's name, employer's telephone number, employer's address, starting and ending dates (MM/YY), hours worked per week, and indicate whether or not we may contact your current supervisor. Limit your resume to two pages. Only resumes 2 pages in length will be accepted to determine eligibility and qualifications. For more information, view the following link.
USAJOBS Help Center - Update your resume now so it meets new resume requirements
2. Other supporting documents (only submit if applicable to you):
* Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed.
* Are you a veteran entitled to preference? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference must fill out the SF-15 and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions.
* Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit all of the following:
* A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement;
* A copy of your most recent SF-50 "Notification of Personnel Action'', noting your positions, grade level, and duty location;
* A copy of your latest performance appraisal including your rating; and
* Any documentation from your agency that shows your current promotion potential if applicable.
* Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:
* Position title;
* Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee);
* Agency; and
* Beginning and ending dates of appointment.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Plasma Center Technician
Remote support specialist job in Harker Heights, TX
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
Now offering daily pay to our hourly team members! Don't Wait For Payday. Get Your Pay Today.
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.
How you will contribute:
* You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.
* You will screen new and repeat donors and take and record donor vital signs and finger stick results.
* You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.
* You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.
* You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.
What you bring to Takeda:
* High school diploma or equivalent
* Ability to walk and/or stand for the entire work shift
* Will work evenings, weekends, and holidays
* Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
* Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
* Fine motor coordination, depth perception, and ability to hear equipment from a distance
* Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
* 1 or more years minimum experience working in a customer or patient facing role is helpful
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - TX - Harker Heights
U.S. Starting Hourly Wage:
$16.00
The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
Locations
USA - TX - Harker Heights
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time
Job Exempt
No
Telephone Applications Support V
Remote support specialist job in Killeen, TX
Telephone Applications Support V (VOIP Systems Operation/Maintenance)
Kai Honua LLC has an immediate opening immediate opening for a Telephone Applications Support V position. The candidate assesses and troubleshoots computer support problems and applies understanding of computer software and hardware products and services to resolve problems of users. The service desk representative provides assistance to users and organizations using computer software or equipment. Properly diagnose problems and guide users through problem resolution. Set up, image or repair computer equipment and related devices. Train users to utilize new computer hardware or software, including printing, installation, word processing, and email. Respond to phone, web, fax and email requests for assistance using remote tools and automated trouble ticketing system. Make site visits to provide touch labor. Provides account management.
Essential Duties and Responsibilities: (Not listed in order of importance; other duties may be assigned) and must be able to perform the following with minimal guidance:
Provides Tier V support to users by researching, diagnosing, and resolving technical problems involving both business and IT related technical issues with end-user computer technology.
Installs approved software within regular business hours. Prepare software using provided software package utility for deployment.
Electronically "push" software, software updates, security updates, vendor patches (service packs, service releases), etc. to end user devices. Update 100% of affected available devices in accordance with the timelines established within the request.
Assist users in identifying service requirements and developing appropriate technical specifications that are consistent with user needs. Provide advice on automating functions, integrating requirements with existing capabilities, communication requirements, control and administration of systems, types of information management systems, operating systems, equipment, and infrastructure compatibility. Provide users with recommendations on approved equipment and software.
Issue, maintain, and delete end-user accounts
Provide configuration of end user and network devices to include computers, printers, laptops, scanners, PDAs, and other hardware.
Install new computers per the NEC Life Cycle Replacement Policy
Provide Local Touch Labor Services to include installation, troubleshooting, repairing, and software updates, security updates, vendor patches (service packs, service releases), etc., when electronic application means do not exist.
Other duties as assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education / Experience / Certifications:
High school/GED
4+ years of experience performing PC maintenance functions preferred
Must possess and maintain an IT I level certification IAW AR 25-2 and an IAT II certification IAW DoD 8570.01-M
MS Desktop Support Technician or equivalent certification preferred
Experience and training with Automated Call Distribution (ACD) software, T-Metrics, Unique CAIRS, and Consortium Bridge software
Have experience with the NIPRNET connection process and accreditation
Understanding, training, and experience with MS SQL database software
Experience and training with CISCO Voice over Internet Protocol (VoIP); and network telephony architecture
Cisco Unified Communication Manager for VOIP
Experience with the RMF process and eMASS application
Responsibilities
Physical Requirements:
Work may involve sitting or standing for extended periods of time. Position may require typing and reading from a computer screen. Must have sufficient mobility, including but not limited to bending, reaching, and kneeling to complete daily duties in a timely and efficient manner. May include lifting weigh up to thirty (30) pounds as necessary.
Must have valid driver's license
Clean driving record
Occasional use of company vehicle while on work site
Requirements:
Must have solid knowledge of information security principles and practices, as well as an advanced understanding of security protocols and standards.
Must have solid knowledge of information security principles and practices, as well as an advanced understanding of security protocols and standards.
Extensive knowledge of Applications
Extensive knowledge of PC Software, Operating Systems/Windows 7, MS Office applications with strong Excel skills, Outlook and Internet Browser. Citrix and virtualization knowledge a plus
General knowledge of Windows technology and TCP/IP networking
Inside plant experience working on telephone systems
Must be a U.S. citizen
Security Clearance:
Secret clearance required from DoD.
Company
Headquartered in Hawaii, KaiHonua, LLC is a Native Hawaiian Organization (NHO) owned SBA Small Disadvantaged Business specializing in global information technology and offering professional solutions in IT Design & Installation, Cybersecurity Engineering & Support, Application Integration & Development, Software & Hardware Engineering, Network & Systems Management, Information Systems Security, and Business Management Services.
Leveraging over 30 years of providing IT services to the federal & commercial market with projects located around the world, our team possesses innovative expertise in the development of a wide range of technology solutions. KaiHonua, LLC is an equal opportunity employer.
Our service commitment is simple - "Quality IT Solutions... On Time & On Budget."
KaiHonua, LLC reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Positions functions and qualifications may vary depending on business needs.
KaiHonua, LLC is an equal opportunity employer and does not discriminate against applicants based on race, color, creed, religion, medical condition, legally protected genetic information, national origin, sex (including pregnancy, childbirth or related medical condition), sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status or legally protected characteristics.
Posted Salary Range USD $65,000.00 - USD $75,000.00 /Yr.
Auto-ApplyMember Support Associate - 100% Commission | Waco, TX (SG-355418)
Remote support specialist job in Waco, TX
Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business while helping families protect their income, eliminate debt, and create generational wealth. We train you, support you, and help you win - whether part-time or full-time. What You'll Do • Contact warm leads (no cold calling) • Help families find the best protection plans • Develop leadership skills • Build a business with unlimited earning potential What We Look For • Coachable individuals hungry for growth • People who want time, freedom, and purpose • Strong communicators • No experience required (training provided) Earning Potential This is a 100% commission opportunity. Part-time: $35K-$75K. Full-time: $85K-$250K+. Top earners exceed $400K+. We hire nationwide, full-time and part-time. If you're ready to build something meaningful, apply today.
Audit Support Specialist
Remote support specialist job in Waco, TX
Are you looking for a place where you can bring your strong attention to detail , communication skills , and dependability to ensure franchise compliance and facilitate smooth audit processes?
Welcome to Neighborly-the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services. Bring your ambition to the table as we unlock new doors together, taking your career to the next level.
Bring your experience and be empowered to innovate.
As an Audit Support Specialist on the Franchise Audit team, a typical day for you will include:
Provide administrative and operational support to the franchise audit team, including communication with internal and external stakeholders.
Compile, analyze, and verify data to assess compliance with franchise agreements.
Coordinate compliance audits with franchise owners and external auditors.
Utilize databases and software (Microsoft Suite, FranConnect, Great Plains) to gather and securely share information required for audits.
Conduct follow-up communications to ensure timely compliance and resolution of outstanding issues.
Track audit progress in the Task Management System and provide status updates to the Audit Manager.
Maintain confidentiality when handling sensitive documents and information.
Bring your skills and be inspired to achieve success.
(Required qualifications)
Experience:
1 year of business administrative or related experience.
Familiarity with Microsoft Dynamics, FranConnect, Smart Compliance, and Great Plains preferred.
Skills:
Proven experience building relationships
Strong written and verbal communication skills.
Excellent interpersonal abilities.
High attention to detail and accuracy.
Critical thinking and problem-solving skills.
Dependability and integrity.
Persistence and adaptability.
Proficiency with technology systems.
Positive attitude.
Sense of humor.
Education: High School Diploma or General Education Degree (GED) required.
Schedule / in-office requirements:
Hybrid working model; Monday-Wednesday in office, Thursday/Friday from home.
Our office locations are:
500 E John Carpenter Fwy, Irving, TX
1010 N University Parks Drive, Waco, TX
Bring your goals and be enabled to reach them.
Competitive Pay: Commensurate with experience
Schedule: Full-time, Monday - Friday, 8 AM - 5 PM local time zone
Benefits: Check out our benefits offerings here: Neighborly Benefits
Financial Benefits: Equity and bonus opportunities
Neighborly is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity and encouraged to be their authentic self.
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Brand:
Neighborly - USA Shared Services
Auto-ApplySystems Specialist, Data and Information Services
Remote support specialist job in Killeen, TX
Systems Specialist, Data and Information Services JobID: 3952
Technology and Information Systems/Systems Specialist
Attachment(s):
* Data and Information Services System Specialist.pdf
IT Support Technician
Remote support specialist job in Killeen, TX
Insight Global is looking for a IT Support Technician in the Dallas/Fort Worth Texas Area. This person will be able to travel to a variety of different locations to help support with IT related inquiries. Responsibilities: - Responsible for maintaining all PC Systems, peripheral devices and associated infrastructure used by First Community Services and supported organizations.
- Responsible for life-cycle management of the desktop and branch infrastructure ensuring adequate inventories and service levels are maintained.
- Perform hardware diagnostics and execute or coordinate repairs in a timely fashion to ensure customer satisfaction.
- Effectively translate user requests, business needs and technical specifications into formal written documentation.
- Provide second level support for all hardware and software escalations from the helpdesk.
- Responsible for hardware procurement; including placing orders though purchasing tools for PCs and hardware peripherals and management inventory of those items.
- Conduct independent research on computer products (trends in technology) in support of PC procurement and development efforts. Evaluate cost benefit analysis of products and recommend hardware and installation products for purchase.
- Maintain vendor relationship for contact/troubleshooting purposes serving as a liaison with third-party support and PC equipment vendors.
- Use discretionary judgment in planning, scheduling and executing computer equipment installations, imaging, upgrades and replacement projects.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
- Associate in computer science or PC related certification preferred.
- 3-5 years of PC Support related experience.
- Must have knowledge of commonly used concepts, practices, and procedures for the PC/LAN Support Department.
- Strong working knowledge of Microsoft Operating Systems and Microsoft Office products.
- Ability to effectively and professionally communicate and collaborate with all levels of the organization and peers to reach common goals.
- Experience leading various desktop related projects.
- A working knowledge of x86 computer hardware and peripheral devices.
- Knowledge of networking principles, cabling, and TCPIP protocol.
- Experience with installation of Operating Systems and PCs
- Must be able for travel, including some overnights and weekends. - Basic knowledge of inventory systems, LAN/WAN technology, and PC/Printer maintenance
- Understanding of Binay and Hex numbering systems
Information Technology
Remote support specialist job in Killeen, TX
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
Auto-ApplyIndustrial Pretreatment Program Support Specialist
Remote support specialist job in Temple, TX
Pay Grade: 918 Vacancy Announcement Brief Description The purpose of this position is to provide support to the Brazos River Authority's (BRA) Industrial Pretreatment Program (IPP). This is accomplished by compiling, reviewing and summarizing and analyzing data; preparing contract and regulatory reports; assisting with industrial inspections and sample collections; performing data, documentation and report tracking; performing administrative functions as needed; and other duties as assigned.
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Job Requirements
* A minimum two years' experience in environmental testing, regulatory compliance, or a related field
* Valid Texas Driver's License and good driving record
* Preferred: STEM skills, general wastewater and industrial process knowledge
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* Associates Degree (in related field) - Completed course requirements to receive an Associates Degree
Key Competencies
* Creating honest, trusting, and successful working relationships with others (inside and outside the organization) by consistently demonstrating competence and reliability in job performance, and representing what is best about the organization through demonstrated principles, actions, and communications...
* Communicating in writing in a clear, concise and effective manner.
* Ensuring that work accomplished is accurate in all relevant aspects.
* Working with others to share expertise and achieve outcomes that benefit the organization; stepping in to fill necessary roles that others are unable or unwilling to do; demonstrating strong communication skills to others on the team through active listening, summarizing, facilitating and "bridge building"...
* Staying motivated even when faced with inevitable delays, setbacks, policy shifts and disappointment.
SALARY RANGE: $22.07 to $28.14 per hour. This is a non-exempt position.
POSTING DATE: December 1, 2025. Open until filled.
BRAZOS RIVER AUTHORITY, EOE: The BRA was created by the Texas Legislature in 1929 and exists to develop, manage and protect the water resources of the Brazos River Basin. Today, BRA's staff develops and distributes water supplies, provides water and wastewater treatment, monitors water quality, and pursues water conservation through public education programs. The BRA is looking for dedicated individuals who are team and customer-focused, perform their jobs ethically and with integrity, are adaptable and embrace diversity, seek innovative and creative ways to conduct business, have a desire to grow with a great organization, and are committed to the mission and goals of the BRA.
APPLICATION PROCEDURE: All applicants, including employees, must submit an online Application for Employment by way of the Brazos River Authority Website at ***************
The Brazos River Authority is an Equal Opportunity Employer
Women & Minorities are Encouraged to Apply
ELA Support Specialist - Middle School
Remote support specialist job in Killeen, TX
Middle School ELA Tutors
Are you passionate about teaching and learning? Are you motivated to make a positive impact in the lives of urban, working-class youth? If yes, this position with SmartStart Education is right for you!
The Job:
SmartStart Education seeks a small group ELA tutors to work with small groups of middle school students Tuesday through Thursday. Each small group consists of 1-4 students. Each group consists of students who have been identified as students who are struggling with fundamental ELA skills. Students are from Grades 6 through 8.
The tutor will work with each group several times throughout the week at a middle school in Killeen, TX. Groups will take place within the classroom (push-in services) or outside of the classroom (pull-out services). Tutors should be flexible and comfortable with both settings. Each tutor will be given the responsibility of taking daily attendance and monitoring student progress using a personal device (mobile phone).
Job Details:
The tutoring position begins promptly on October 21, 2025 and ends on March 12, 2026. The schedule will be 7:00am to 3:00pm, 7:30am to 4:00pm or 7:50am to 4pm depending on site. Applicants are encouraged to schedule interviews as soon as possible to allow ample time to complete onboarding steps. Failure to do so may result in a position being unavailable.
Qualifications:
If you believe that this position aligns with your qualifications and showcases your exceptional skills, we kindly request your confirmation regarding your ability to meet the following minimum requirements:
Possession of a bachelor's degree from an accredited institution in any field is mandatory. ***Please note that applications with anticipated graduation dates will not be considered.
Demonstrated experience of at least one year in teaching or tutoring, either within a school environment or another educational setting.
Comprehensive understanding of the unique challenges faced by urban students, schools, and communities, encompassing racial disparity, socio-economic disparity, and cultural disparity.
Mastery of middle school ELA concepts and skills, substantiating proficiency in the subject matter.
Display of genuine passion and unwavering commitment towards fostering the success of students.
Exemplary punctuality, ensuring timely attendance and adherence to established schedules.
Proficiency in communication skills, enabling effective and articulate interaction with students, colleagues, and interested parties.
Ability to comfortably commute to the designated location.
If you are confident in meeting these minimal qualifications, we encourage you to proceed with your application.
Network Admin
Remote support specialist job in Killeen, TX
Job Title: Network Admin
Raven Advisory is a leading organization dedicated to revolutionizing training methodologies for modern warfighters. We specialize in providing cutting-edge training solutions, simulations, and technology-driven programs to enhance the skills and readiness of military personnel. We are seeking a proficient and experienced Network Administrator to manage and maintain network infrastructure within a military environment. The ideal candidate will be responsible for ensuring the security, reliability, and efficiency of military networks.
Position Overview:
This role includes designing, implementing, and ensuring the reliability of (LAN), WAN, and other communication systems within a secure environment. This role is responsible for the management, maintenance, and security of network infrastructure crucial for military operations.
Responsibilities:
Install, configure, and maintain an organization's local area network (Lan), wide area network (WAN), data communications network, operating systems, and physical and virtual servers.
Perform system monitoring and verify the integrity and availability of hardware, network, and server resources and systems.
Review system and application logs and verify completion of scheduled jobs, including system backups.
Analyze network and server resource consumption and control user access.
Install and upgrade software and maintain software licenses.
May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software.
Provides networking support for the MTC and any exercise support in preparation for training.
Designs, implements and maintains network configurations.
Builds, maintains, and configures Call Manager.
Troubleshoots any network or Call Manager issues.
Assists units and any other components during exercises.
Reviews STIGs and Best Business Practices (BBPs) to ensure that all Network equipment meets the required Defense Information Systems Agency (DISA), Army and DOD standards.
Stay updated with technological advancements and recommend upgrades or enhancements to improve network capabilities.
Other duties as within the scope of the program.
Qualifications:
BA/BS degree in Information Technology or related field.
An additional three years of experience as a Network Administrator can be substituted in lieu of a degree.
Minimum six years' experience in the knowledge of principles, methods, and techniques used in network troubleshooting and support, operating systems and applications and network management.
Must have working knowledge of current technologies and products for MTC services and security.
Must possess SECRET clearance.
Must be a U.S. citizen.
Benefits:
Salary package
Healthcare benefits
401K
**Please carefully review the specified requirements before submission. To streamline the application process, candidates need only submit their application once. Rest assured that individuals who apply will be considered for all positions they qualify for.**
Support Technician
Remote support specialist job in Killeen, TX
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
Assists Guests by repairing and maintaining amusements equipment in a timely manner.
Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
Assists the Guest with all requests and answers questions as needed and makes recommendations.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Responsible for stocking, displaying, and securing merchandise in all storage areas.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists in daily maintenance and organization of tech room and storage areas.
Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
Assists with general store maintenance as directed by management.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
Technical and/or electrical skills preferred, but not required.
Must demonstrate ability to clearly communicate with Guests and other Team Members.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work off an extension ladder.
Work in noisy, fast paced environment with distracting conditions.
Move about facility and stand for long periods of time.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $7.25 - $12.75 per hour
Salary Range:
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We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyField Support Engineer (On Site)
Remote support specialist job in Temple, TX
The Field Support Engineer at McLane Intelligent Solutions will look after the service and maintenance needs of our customers. A Field Support Engineer should possess excellent technical skills, be a good communicator, and pay meticulous attention to detail. The ideal candidate should diagnose and resolve problems, improve efficiency, mitigate risk, provide technical assistance, and enhance and sustain relations with clients.
Responsibilities:
Support resolution of issues escalated from Tier 1 support staff, working directly with users on timely resolution of issues
Support and document the initiation, execution, and closing activities for a program/project
Ensure performance metrics are met or exceeded
Develop and maintain program support artifacts throughout the lifecycle of the initiative
Ensure constant and proactive communication with customers, team members, and subcontractors to actively mitigate any issues or concerns
Simulates and recreates user issues to resolve operational difficulties
Recommends system modifications, if required, to reduce user problems
Promote and encourage a “one-team” attitude at all levels internally and externally
Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)
Provide Level-2/3 support and troubleshooting to resolve issues
Perform network maintenance and system upgrades including service packs, patches, hot fixes, and security configurations
Prepare, schedule, coordinate, and complete project assignments
Requirements
Experience with Microsoft Products including Windows Desktop, Server and Microsoft 365
Experience with Active Directory
Experience with virtualization platforms including VMware, Hyper V, Citrix, RDS
Experience with network troubleshooting/configuration, including advanced skill in configuration of managed switches and firewalls
Excellent time management skills.
Ability to problem-solve.
Excellent verbal and written communication skills
Strong multitasking abilities
Analytical and critical thinking skills
Ability to work under pressure and complete tasks in a timely manner
Requires self-direction, tact, diplomacy, and a clear courteous and professional manner when dealing with clients.
Availability for occasional travel to client sites including overnight stays.
Qualifications:
Associate or bachelor's degree in IT, computer science, or a related field is preferred
Minimum 3-year hands on experience in a technical role or related working technical experience
Minimum 3-year hands on experience with software and hardware troubleshooting ex: firewalls, switches, servers, wireless, desktops, laptops, email technologies, mobile devices.
Network+, Security+, CCNA, MCP, MCSA,Azure, Microsoft 365, and Dynamics 365 preferred.
Experience with MAC iOS a plus
Benefits
Health, Dental, Vision, and Prescription insurance
Short-term and long-term disability benefits
401K
Flexible Spending Accounts
Company provided Life Insurance
Paid Vacation, Sick Leave and Holidays
Auto-Apply