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Remote support specialist jobs in Wichita, KS - 95 jobs

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  • Help Desk Support Analyst

    Oculusit 3.8company rating

    Remote support specialist job in Wichita, KS

    The Helpdesk Support Analyst provides front-line technical support for faculty, staff, and students within a higher education environment, with a strong focus on classroom technology assistance. This role is responsible for troubleshooting hardware, software, audiovisual, and instructional technology issues to ensure seamless teaching and learning experiences. The analyst supports campus-standard systems, learning management platforms, and classroom technologies, responds to service requests via multiple channels, and delivers timely, customer-focused solutions. In collaboration with academic and IT teams, the role helps maintain reliable classroom operations, supports instructional continuity, and contributes to a positive, technology-enabled academic environment. Key Responsibilities: · Serve as the first point of contact for IT support requests from faculty, staff, and students via phone, email, ticketing system, and in person. · Provide real-time classroom technology support, including troubleshooting audiovisual systems, computers, projectors, microphones, lecture capture, and smart classroom controls. · Assist faculty before, during, and after class sessions to ensure instructional technologies function properly. · Diagnose and resolve hardware, software, network, and peripheral issues; escalate complex problems to appropriate IT teams when necessary. · Support learning management systems (LMS), video conferencing platforms, and instructional software commonly used in higher education. · Install, configure, test, and maintain classroom and lab technology equipment according to campus standards. · Monitor and respond to classroom support requests to minimize instructional disruption and downtime. · Document incidents, service requests, resolutions, and procedures accurately within the IT service management (ITSM) system. · Provide basic training and guidance to faculty and staff on classroom technologies and supported IT tools. · Collaborate with academic departments, instructional technology teams, and central IT staff to support teaching and learning needs. · Participate in routine maintenance, testing, and upgrades of classroom technology and computing resources. · Follow established IT policies, security standards, and best practices while supporting institutional systems and data. · Contribute to continuous improvement of helpdesk services by identifying recurring issues and recommending solutions. · Support special academic events, exams, and presentations that require technology setup or on-site assistance. Qualifications: • Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent technical experience. • 1-3 years of experience in IT helpdesk or end-user support, preferably within a higher education setting. • Strong working knowledge of Windows, mac OS, Microsoft 365, and standard business applications. • Experience with ticketing tools such as ManageEngine, ServiceNow, or Zendesk. • Understanding of networking fundamentals, printers, and peripheral device support. • Excellent communication, customer service, and problem-solving skills. • Ability to multitask and prioritize in a fast-paced, service-driven environment. Preferred Qualifications: • Experience supporting academic systems (LMS, SIS, etc.) and hybrid learning technologies (Zoom, Teams, AV tools). • Relevant certifications such as CompTIA A+, ITIL Foundation, or Microsoft Modern Desktop Administrator. • Experience working in a managed IT service or client-supported model.
    $30k-55k yearly est. 5d ago
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  • IT Support Specialist II

    ISG Technology 3.4company rating

    Remote support specialist job in Park City, KS

    At ISG Technology, we're unlocking possibilities for our clients by providing IT services that help drive business growth. We're freeing them from the burdens of day-to-day IT maintenance, securing their networks, protecting their data and helping them design, implement and manage their IT infrastructure. And we've been doing it for over four decades. Join in on the Success As part of the Twin Valley Family of Companies and a fourth-generation family business, ISG Technology has grown and evolved into a recognized leader in the Midwest by aligning our success with the long-term success of our clients. We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades take second stage to our Customer Satisfaction Scores (CSAT), which have consistently been 97% while our Net Promoter Score is 70, compared to the industry average of 47. If you're the type that takes pride in providing world-class support, you may have what it takes! Job Summary: The IT Support Specialist II is the first line of troubleshooting issues within client environments. This role ensures the client is notified of issues in a timely manner, analyzes problems, performs troubleshooting, and tracks problems through to resolution while providing an exceptional customer experience that exceeds our competitors. This role requires a comfort level of communicating professionally across different levels of both internal and client organizations. What you bring to the position: You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the “ways” we operate. You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations. You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction. You have a strong desire to provide customers with optimum technology solutions and exemplary customer service, and you achieve your goals that you mutually set with your supervisor. You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis. You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment. You are humbly confident and use your knowledge to build confidence without being a “know-it-all.” You successfully fulfill the following essential duties and responsibilities: You will use your ORGANIZATIONAL SKILLS to: Multi-task various user issues effectively and efficiently, while documenting troubleshooting and triage steps so other team members can follow if required. Troubleshoot, analyze, and investigate to resolve recurring issues and complex problems. Documents findings and develops the procedures to prevent future issues. Manage and prioritize complex, changing workloads in a challenging technical environment. Complete ConnectWise data entry in an accurate and timely manner. Meet ISG standards of utilization. You will use your TECHNICAL SKILLS to: Respond to and troubleshoot unique customer issues. Manage tickets based on priority and SLA. Acquire and maintain certain technical certifications as assigned and required by ISG including, but not limited to, the manufacturers listed below: Auvik Cisco Citrix Fortinet HP Microsoft RMM Veeam VMWare You will use your CUSTOMER SERVICE SKILLS to: Communication with customers about existing tickets and inform them of the plan to address them. Deal with end users / management during times of pressure. You will use your COLLABORATIVE SKILLS to: Support the Company by completing all other job duties assigned. As a successful employee, you will demonstrate the following professional skills as you carry out your position: Oral Communications - Speak clearly and persuasively in positive and negative situations; respond well to questions; demonstrate group presentation skills and participate in meetings. Written Communications - Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information. Customer Service - Respond promptly and courteously to customers' requests for service and assistance; manage difficult or emotional customer situations. Ethics - Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; upholds company values. Organizational Support - Follow company policies and procedures and complete other duties as assigned. Judgment - Include appropriate people in decision-making process. Interpersonal Skills - Maintain confidentiality; keep emotions under control; listen well. Strategic Thinking - Develop strategies to achieve organizational goals; analyze market and competition; identifies external threats and opportunities and adapts strategy to changing conditions. Planning and organization - Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks. Professionalism - Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments. Adaptability - Adapt to changes in the work environment; manage competing demands; deal with frequent change, delays, or unexpected events. Detail & Task Oriented - Manage and follow through on multiple tasks, items, and communications in a timely manner. Requirements You will meet the following educational, licensing, certification, and work experience requirements: High School Diploma or GED required. A minimum of 3-5 Years of similar or related experience. Working knowledge of networking. Working knowledge of systems administration. Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems and tools, and creative problem-solving abilities under pressure. Demonstrated attention to detail with excellent organization and time management skills. Hold and maintain a valid driver's license; driving record must meet the criteria of ISG's insurance carrier for acceptance of coverage. You will follow the ISG Technology Core Values: Humor & Fun - We enjoy spending time with each other, collaborating and sharing what makes us unique. Lead by Example - Always taking initiative, acting responsibly and demanding excellence from ourselves. Resilience - Change is inevitable. We embrace it. And we use it to drive creativity and innovation. “Team First” Initiative - Proactively helping one another, taking individual accountability for the success of the whole team. Continuous Improvement - Daily improvement matters. Bold ideas move us forward. You are able to work in the following environmental and working conditions: Prolonged periods of sitting at a desk and working on a computer and phone. Work in a general office environment. Travel to client and prospect locations with varying conditions. You have mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation.
    $49k-73k yearly est. 33d ago
  • Mid Level Technician

    Barren Troy Holdings

    Remote support specialist job in Wichita, KS

    Job Description We are currently seeking a Lead/Mid-Level Automotive Technician to join our high-volume, full-service automotive repair center. The ideal candidate will be able to work efficiently in a fast-paced environment, possess their own comprehensive set of tools, and take pride in delivering quality and timely work. We provide a clean, modern and safe workspace equipped with state-of-the-art tools, a steady flow of customers, and the chance to work alongside skilled Store Managers. We're looking for a dedicated professional who is serious about earning competitive wages and becoming a long-term member of our dynamic team. Responsibilities: Perform routine vehicle maintenance tasks, including oil changes, tire rotations, and brake replacements. Complete digital inspections to provide to the customer. Diagnose and repair mechanical and electrical issues. Familiarity with schematics to troubleshoot complex vehicle issues. Requirements: 3-5 years as an Automotive Technician. Strong knowledge of vehicle diagnostic systems and methods. Strong attention to detail and problem-solving skills. Compensation: Weekly Pay: $25.00-$35.00/Flat Rate depending on qualifications. Guarantee of 20-30 hours per week. Benefits include Health Insurance, Dental, 401k plan with company match, PTO based on tenure. Pay for further educational opportunities - We will pay for ASE Certification tests, study guides and give bonuses based on passed tests. If interested, please submit your resume to this posting. Qualified candidates will be reached out to via phone or email to conduct an initial interview. Job Type: Full-time Pay: $25.00-$35.00 per hour Benefits: Weekly Pay 401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off 7 Paid Holidays Tuition reimbursement Schedule: Day shift Work Location: In person
    $25-35 hourly 7d ago
  • IT Help Desk Tech

    Cybertronit

    Remote support specialist job in Wichita, KS

    Job DescriptionBenefits: Bonus based on performance Health insurance Training & development Join Our Growing IT Team at Cybertron! Are you passionate about technology and love solving challenges? Do you thrive in a fast-paced, team-friendly environment? If so, Cybertron wants you on board! Were a growth-focused IT Services Provider based in Wichita, looking for talented individuals to join our hardworking team. We manage and support our clients technology infrastructure while delivering top-tier customer service. Our diverse client base means every day is differentfast-paced, exciting, and full of opportunities to learn and grow. We push each other to expand our knowledge and improve our skills daily. If you're a problem solver who enjoys working with technology and collaborating with a supportive team, wed love to hear from you! What Were Looking For: Strong written and verbal communication skills Excellent interpersonal skills with a focus on building relationships, active listening, and asking the right questions Attention to detail with strong documentation and multitasking abilities A technical background with a genuine interest in IT A team player who enjoys mentoring and learning from others A problem solver who embraces challenges and learning opportunities Technical Skills That Will Set You Apart: Windows 10 Network Printers & Deployment LAN & WAN Networking General Hardware & Software Troubleshooting Bonus Skills (Nice to Have): Windows Server 2019 Office 365 & Exchange Administration Active Directory & Group Policy Hyper-V and/or VSphere/ESXi Why Join Cybertron? Were a rapidly growing company that values career-driven professionals who recognize opportunities for growth and development. Heres what we offer: Competitive salaries Generous performance bonuses Health insurance 401k Paid holidays & PTO If youre ready to be part of an exciting team where learning and career growth are part of the culture, apply today! We cant wait to meet you.
    $32k-52k yearly est. 29d ago
  • Instructional Technology Support Specialist

    WSU Tech

    Remote support specialist job in Wichita, KS

    At WSU Tech, we are dedicated to promoting quality higher education and leadership in workforce training that supports economic development for a global economy. Our experienced faculty and staff are committed to helping students achieve their goals by providing hands-on experience, state-of-the-art facilities, and individualized support and guidance. We operate in a values-based culture and strive towards our behaviors in everything we do. Compensation: $1,980 bi-weekly annualized to $51,480.00 Worksite Location: WSU Tech, On-Campus, Multiple Locations Overview / Job Summary: The Instructional Technology Support Specialist is responsible for providing Tier I support for Faculty, and Tier II support for students using the Learning Management System (LMS) at WSU Tech. Job Competencies: Essential Functions include the following. duties and responsibilities, as required by business necessity may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing. Schedule and shift assignments and work location may be changed at any time, as required by business necessity. Responds to support tickets, calls, and emails independently, diagnosing and resolving technical issues involving the LMS and instructional technologies. Analyzes issues to identify root causes, determine appropriate solutions, and documents resolution pathways. Develops and delivers micro-training and just-in-time resources to strengthen user digital competencies. Interprets needs and recommends solutions that align with instructional best practices and systems capabilities. Manages user access, permissions, and configurations across the LMS and integrated instructional technologies, identifying opportunities to streamline access workflows to improve accuracy and efficiency. Monitors alerts and LMS system performance, and assists with systems testing, updating, and documentation. Reviews upcoming courses to ensure alignment with institutional templates, accessibility expectations, and quality standards, providing recommendations and coaching to improve digital inclusivity. Identifying areas requiring improvement, and collaborating with faculty and instructional designers to find resolutions. Supports division projects by tracking timelines, deliverables, and updates in tools such as ClickUp. Collaborates with IT, Academic Affairs, Faculty Development and external partners to support successful implementation and adoption of technologies. Supports the integration of AI-enhanced instructional technologies by researching new tools, assisting faculty with responsible adoption, and helping develop guidelines that align with institutional policies, data-privacy requirements, and ethical practices. Serves as the primary systems administrator for multiple software applications, independently managing internal and external tickets, resolving issues, and escalating when appropriate. Maintains comprehensive documentation logs; oversees change-management workflows; conducts data audits; and coordinates with vendors on training, feature enhancements, technical troubleshooting, and release planning. Evaluates system performance and user impact, providing recommendations for improvements and optimization. Requirements 1. Bachelor's degree 2. Previous teaching or training experience and Learning Management System experience 3. Previous experience preferred: LMS support, Customer Service, Troubleshooting in IT-related, AI generation, and Train-the-trainer experience Benefits *************************** WSU Tech is committed to inclusive and equitable practices to create an environment and culture where students and employees thrive. We acknowledge that through valuing diverse identities, experiences, talents, and gifts, we excel by fulfilling our mission to create a talent pipeline, establish workforce equity, and improve economic prosperity for our community. WSU Tech is an Equal Opportunity Employer.
    $51.5k yearly Auto-Apply 27d ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Remote support specialist job in Wichita, KS

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $32k-42k yearly est. 60d+ ago
  • IT Support Technician

    Kansas Children's Service League 3.1company rating

    Remote support specialist job in Wichita, KS

    Kansas Children's Service League is looking to hire a full-time IT Support Technician in Wichita, KS. This position earns a competitive wage between $20 to $24 per hour a nd works a Monday - Friday schedule with occasional evenings and weekends. This role requires in-person reporting to our Wichita, KS office and supports all KCSL locations across the state of Kansas. About Kansas Children's Service League Stronger families start at Kansas Children's Service League (KCSL). Founded in 1893, KCSL is a statewide, nonprofit agency that serves thousands of Kansas children and families each year. KCSL's mission is to protect and promote the well-being of children. Our programs work with children and families in the areas of health, safety and education to succeed and break cycles of neglect, abuse and trauma. We help both children and parents develop skills for success in their families, schools and workplaces. KCSL is also the Kansas chapter of Prevent Child Abuse America and Circle of Parents. As a team member of Kansas Children's Service League, you'll enjoy the following benefit offerings and more based on selected cafeteria options and employment class: Medical, Dental, & Vision Insurance Pet Insurance Critical Illness & Accident Insurance Flexible Spending Account / Health Savings Account Paid Life Insurance 401(K) & matching offerings Family Friendly Paid Wellness Leave Paid Vacation & Wellness Time Paid Holidays Employee Wellness Program Earned Wage Access Telework Options Infants at Work Program For more details on our benefits, please visit our KCSL Career site. Expectations for All Employees: At Kansas Children's Service League, we protect and promote the well-being of children. In doing so, every employee is responsible for supporting the agency's mission, vision, and values. This includes actively and regularly demonstrating high-quality customer service, accountability in all aspects of your position, and respecting the differences in our staff, customers, and communities. Expected behaviors and qualities include professionalism and competence, active collaboration, effective communication, initiative and innovation, respect, and goal achievement. Employees are to be able, at any time, to provide basic information about the breadth of customer opportunities available through KCSL and to help customers make connections within the organization. KCSL is an equal opportunity employer. Job Summary The IT Support Technician troubleshoots and maintains network client hardware and software. The position performs Help Desk responsibilities and works with the Network Administrator to maintain the KCSL network. Essential Job Functions Technical Support Respond to technical inquiries via phone, email, chat, or in person. Use problem solving to diagnose and resolve issues with computers, peripherals, operating systems, and applications. Log, track, route, and update employee issues in a ticketing system. Provide step-by-step guidance to users, use remote tools, and perform diagnostics. Escalate unresolved or complex issues to higher-level support. Document all interactions, resolutions, and contribute to knowledge base articles. Follow up with customers to ensure customer satisfaction and complete resolution of issues. Train users on new software or hardware, creating new training materials as requested. Education & Experience Required High school diploma or equivalent 1 year of technical school or 1 year of computer support Help Desk work experience Technical understanding of the current Microsoft PC Operating Systems and Microsoft 365 Basic understanding of TCP/IP, DNS, DHCP, Wi-Fi Preferred Associate's or Bachelor's degree in Information Technology, Computer Science, or related field. One or more years of work experience on an Information Technology Help Desk Experience with Windows Server (2022 and 2025) Experience with Active Directory and Group Policy Management Experience with Microsoft 365/Teams/Intune and Azure
    $20-24 hourly Auto-Apply 26d ago
  • On-Site Support Spec.

    Genpt

    Remote support specialist job in Wichita, KS

    Under limited supervision, the On-Site Support Specialist performs support functions for a customer site. Use this job if the position is combining several nonexempt functions. This position works more than 50% of the time at the customer location. JOB DUTIES Provides excellent customer service that will enhance the relationship and lead to ongoing sales. May act as a lead/mentor to other employees. Performs one or more of the following support functions primarily at a customer location that include, but are not limited to, ART, VMI, driving, delivery, crib attendant, storeroom work and/or customer service. Performs other duties as assigned. EDUCATION & EXPERIENCE Typically requires a high school diploma or GED and three (3) to five (5) years of related experience or an equivalent combination. KNOWLEDGE, SKILLS, ABILITIES Reliability, organization and attention to detail required. Industry experience required; product knowledge from previous warehouse experience is preferred. Customer service and communication skills required. Ability to multi-task and time management skills required. Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the Internet required. May need to be certified to operate a forklift. Valid driver's license and good driving record required. PHYSICAL DEMANDS: Must be able to move up to 100 lbs and lift up to 50 lbs. LICENSES & CERTIFICATIONS: None required. SUPERVISORY RESPONSIBILITY: No Supervisory Responsibility BUDGET RESPONSIBILITY: No COMPANY INFORMATION: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
    $35k-48k yearly est. Auto-Apply 60d+ ago
  • Aseptic Support Technician - 3rd Shift

    Fagron

    Remote support specialist job in Wichita, KS

    Who We Are Fagron is the global market leader in pharmaceutical medicine, and its products are sold to more than 200,000 customers in over 60 countries. The goal of Fagron is: "Together we create the future of the personalized medicine". Fagron, together with prescribers, pharmacists, and customers, strives to improve medications and help the patient. From our position as market leader, we act locally and think internationally. About the Job The primary responsibility of the Aseptic Support Technician is to prepare equipment and supplies for entry into the cleanroom adhering to proper aseptic technique. In addition to preparing equipment and supplies for the cleanroom, it is the responsibility of the cleanroom technician assistant to ensure that supplies are stocked appropriately and proper inventory levels are maintained. Key Responsibilities * Processes incoming material and equipment into the cleanroom through manual decontamination using approved cleaning agents and aseptic technique. * Monitor BOMS as they move into the Cleanroom, following SOP and guidelines. * Stocks cleanroom with supplies and chemicals. * Helps perform inventory counts as needed. * Informs supervisor of any problems that may arise. * Ensures dispensing rooms are maintained, stocked, and tidy. * Clock in and out for every scheduled shift in a timely manner. * Other duties as assigned. Basic Qualifications * High school diploma or equivalent * Capable of lifting up to 50 pounds, standing for extended periods of time and shall have no allergies to chemicals that might be used during compounding or decontamination. * Knowledge of clean room procedures, preferred but not required. * Ability to work with others in a positive and professional manner and to develop and maintain strong working relationship with co-workers and management. What's on Offer? We offer a dynamic environment where talent and ambition can develop to its fullest. We have an open and informal organization culture, where individuals need to have strong motivation and ability to work independently. Fagron is a widely expanding, international, professional and ambitious pharmaceutical company with multiple growth opportunities. Job opportunity includes competitive salary, comprehensive benefits, performance package, and ability to be part of an international leader in an expanding industry. Ready for the challenge? Fagron US is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. Fagron US is proud to be an affirmative action and equal opportunity employer.
    $33k-54k yearly est. 10d ago
  • Mobile Crisis Integrated Care Specialist III - COMCARE

    Sedgwick County, Ks 4.0company rating

    Remote support specialist job in Wichita, KS

    Department: COMCARE Pay: $24.88 per hour | This position may be eligible for shift pay of $3.00 per hour for hours worked between 6:00 pm and 6:00 am. Work Schedule: Varied hours Sedgwick County offers a comprehensive benefits package for full-time employees that includes health coverages, paid leave, regular compensation reviews, retirement plans, and professional development opportunities. For more detailed information, please visit our benefits page at SCBenefits. Work as part of a team providing crisis intervention to meet the needs of members of the community who are in crisis. This CCM's primary focus is to assist the Mobile Crisis Unit (MCU) Clinician by responding to all appropriate MCU requests in a timely manner. Additional duties include responding to telephone calls on crisis intervention lines, assess current level of dangerousness for patients who report a psychiatric crisis both by phone and in-office and provide crisis case management services, as needed. Work with adults and children to see that community resources are in place to meet the current needs of the patient. Provide emergency services on a short-term basis. Assist with efficient functioning of the Emergency Services Office. Support suicide prevention efforts in the community while upholding the mission and vision of COMCARE of Sedgwick County. Direct Service * Participate in all appropriate MCU calls, accompanying and assisting the MCU-QMHP. * Provide direct service to patients in responding to telephone calls on multiple crisis intervention phone lines while concurrently documenting calls. * Address the immediate needs of walk-in/cop-in patients who present in the office with a psychiatric crisis. * Facilitate medication pick-ups. * Support the clinical staff in the community by assisting with Mobile Crisis Unit calls. * Transport patients to the hospital when applicable and necessary. * Other duties as assigned by supervisor. Documentation * Complete all progress notes within agency/program standards. * Documentation meets minimum Medicaid standards for content and quality. * Completes Notes for Record to ensure the completeness of the medical record. * Completes call logs to ensure important information is available to other providers. General Administrative Duties * Processing Medicaid, state hospital, Level II and PRTF screens as they are received in the Emergency Services office, and recording the screen/s on the Emergency Services (ES) office electronic board. * Processing half slips for walk-in and cop-in patients, including entering patient information onto the ES office electronic board in a timely manner. * Scheduling appointments as requested. * Attend regularly scheduled staff meetings and other activities as assigned. Minimum Qualifications: Bachelor's degree or be equivalently qualified by work experience or a combination of work experience in the human services field and education, with one year of experience substituting for one year of education. Per Sedgwick County Policy, this is a driving level positions that requires a valid US driver's license without restrictions and current proof of automobile insurance. Must have personal passenger vehicle for transportation of materials/individuals for essential functions. Meet the specifications as outlined in the CMHC licensing standards and pass KBI, DCF child abuse check, adult abuse registry, and motor vehicle screens. Must complete orientations provided by Sedgwick County and COMCARE. Applicants have rights under Federal Employment Laws. Please find more information under the following link. Apply for a Job | Sedgwick County, Kansas
    $24.9 hourly 14d ago
  • IT Desktop Support Specialist

    Mid American Credit Union 3.5company rating

    Remote support specialist job in Wichita, KS

    Job DescriptionSalary: $19/hr About Us Credit Unions are not-for-profit organizations that exist to serve their members rather than to maximize profits. As a member-owned institution, our focus is on providing a safe place to save and borrow at reasonable rates! That is why our mission at Mid American Credit Union is to be the best choice for quality financial services, above and beyond all other alternatives. Who Should Apply Mid American Credit Union is looking for individuals that like to be challenged, rewarded and inspired! This job is perfect for self-motivated, quick thinkers with unmatched problem solving skills. Are you ready to be a part of a team that exceeds member expectationsevery day? What You'll Do As part of the Information Systems Team, the IT Desktop Support Specialist is responsible for serving Mid American Credit Union staff and members through timely, accurate and professional resolution of issues and introduction of enhanced processes improving technology related processes. The IT Desktop Support Specialist is responsible for assisting other members of the IS team on maintaining the technology infrastructure and processing cycles in a manner that adheres to IT compliance and IT performance standards. Essential Duties and Responsibilities User Support: Respond to user requests for assistance in a timely, accurate and professional manner striving for first contact resolution. Log all user requests in ticketing system, assist other team members with open tickets as needed. Maintain positive working relationships with 3rd party vendors and engage those vendors to achieve timely resolution of issues as needed. Monitor service tickets for trends that require escalation. Monitor all routine scheduled activity to ensure completion of tasks within defined timeline; work with impacted staff to correct issues in the event of a job failure. Ensure all pending changes have been communicated to users. Monitor desktop deployments for replacement, including ancillary equipment such as signature pads, receipt printers, id scanners, printers, phones and security systems. Stage and test new desktops and ancillary equipment deployments in a manner that minimizes end-user issues. Maintain a 2-year forecast of estimated replacement to be reviewed quarterly. Maintain all PC/Server licensing on an on-going basis to ensure Mid American Credit Union is compliant with licensing terms. Assist in deployment of MACU approved systems and software. Serve as Admin for assigned systems maintaining system integrity and performing maintenance activities including standard upgrades. Make recommendations for enhancing systems for the organization. Support other ancillary systems by establishing familiarity with systems and seeking guidance from vendors as needed. User Security Ensure all workstations and servers are routinely updated with appropriate security programs/patches. Maintain records of such updates and ensure renewal of all services utilized for this purpose. Maintain user profiles per Mid American standards, ensuring only necessary levels of access are granted, including the deletion of profiles of former employees. Monitor internet usage logs and email filters, reporting issues to management. Administer staff cyber-security training programs. IT Compliance and Disaster Recovery: Ensure current IT related policies and procedures are followed as part of routine work activities. Maintain IS change management records and IS disaster recovery manuals on an on-going basis. Network Monitoring: Assist with maintenance, monitoring and reporting of network infrastructure performance to eliminate unscheduled downtime or processing errors that could have been prevented through proper maintenance and management of network components. This includes, but is not limited to, troubleshooting data communication systems, telecommunication systems, server performance, backup processes, VPN monitoring, internet usage monitoring, email filtering, etc. Required Skills/Abilities Ability to quickly identify technology related issues, determine the root cause, identify solutions, and implement fixes quickly and effectively for complex and abstract issues. Strong verbal and written communication skills. Ability to communicate complete information in a clear, concise and professional manner to a wide variety of audiences. Ability to demonstrate a high degree of integrity, trust-worthiness, and maintain confidentiality of information and job related data. Must be able to understand and apply credit union policies and procedures, including World Class Service Standards. Ability to lift and transport moderately heavy objects (up to 50 lbs.) such as computers. Ability to climb and crawl for inspection of cables in floors and ceilings. Ability to prioritize multiple tasks and adjust to changing priorities. Must be available to work nights and weekends as needed. Occasional overnight or out of town travel required. This may include working with PC's, networking, VOIP, and Network Virtualization Self Management Judgement - Exhibit sound and accurate judgment, support and explain reasoning for decisions; includes appropriate people in decision-making process. Knows when to appropriately seek supervisor input and/or approval. Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; monitors own work to ensure quality. Attendance/Punctuality - Consistently at work and on time; ensures work responsibilities are covered when absent. Cultural Responsibilities Be committed to being part of the Mid American team! Show commitment to learning and growth. Consistently demonstrate a positive attitude and strong people skills during interactions with co-workers and members. Be able to work individually as well as with a team. Embrace change and be able to think of new ideas to assist our members. Demonstrate financial responsibility and professionalism. What You Need to Get the Job Done Education - A two-year college degree or completion of a specialized course of study at a business or trade school. Experience - Minimum two years of similar or related experience, including time spent in preparatory positions. What You'll Love About Us A Company that Cares.We are more than a financial institution; we give back to our community. We teach financial literacy and donate and support local organizations. Work that Stays at Work.Genuine work/life balance served here! Rest and Relaxation.Paid vacation time, personal leave and paid holidays! Health Benefits.Medical with HSA and FSA options, dental, and vision. Prepare for the Future.401(k) with a generous company match. Invest in YOU.Tuition Reimbursement Program. An Equal Opportunity Employer Mid American Credit Union is an Equal Opportunity Employers whose policy is not to discriminate unlawfully against any qualified employee or applicant for employment on the basis of protected military or veteran status, disability, race, color, religion, sex, age, national origin, pregnancy, genetic information, sexual orientation, gender identity, or any other classification protected by applicable local, state or federal law. Because our team members are trusted to handle sensitive information, we require all candidates who receive and accept employment offers to complete a background check before being hired. This Company Participates in E-Verify The Right to Work Este Empleador Participa en E-Verify El Derecho a Trabajar
    $19 hourly 3d ago
  • Help Desk Specialist - Manhattan, KS

    Adams Brown 4.0company rating

    Remote support specialist job in Wichita, KS

    We are looking for IT professionals with an entrepreneurial drive to support our clients and contribute to a fast-paced team as the company grows. Our Help Desk Specialists are proficient in server deployment, networking, and firewall management; and have experience with support software and security tools. Help Desk Specialists provide remote support for clients and end-users by communicating with affected parties during problem management, both online and in person. This position will be working physically in the Manhattan, KS region. FLSA Status: Non-exempt Requirements Major Duties and Responsibilities * Provides remote desktop, laptop, server, and network problem management and support services to clients and end-users through phone, chat, email, and ticketing systems * Identify, document, and prioritize service requests. Troubleshoot and resolve client technical issues and escalate when needed * Facilitate the restoration of normal service operations while minimizing impact to the end-user * Using the knowledge of software tools to perform day-to-day functions and troubleshooting * Handle remote service tickets on a day-to-day basis Desired Skills, Abilities, Characteristics, and Education * 2+ years IT Help Desk experience, preferably with an MSP * Client service oriented and positive participating team member * Ability to maintain confidentiality of the company and client information * Excellent written and verbal communication skills required * Ability to document and follow established company procedures * Understanding of hardware, software, security tools, and concepts * Experience and knowledge of troubleshooting applications such as Microsoft 365, Adobe Acrobat, etc. * Experience using a Ticketing system/ RMM Tool and PSA software (Specifically Connectwise Automate and Manage) * Experience providing support via remote tools * IT Glue experience preferred * WatchGuard/Firewall experience preferred * StorageCraft, Datto backups experience preferred * Ability to work autonomously both swiftly and effectively * Ability to organize and prioritize tasks * Reliable transportation to and from work Working Conditions This position will be on-site, physically in Manhattan, KS. Adams Brown Technology Specialists, LLC. promotes a flexible work environment with a deep commitment to technology and modern work arrangements. Our office is open from 8:00 am - 5:00 pm Monday through Friday. We are closed on major holidays, offer substantial paid-time-off, a comprehensive benefit package, competitive pay structure, and a culture of growth, clarity, and respect. Additional hours (overtime) and travel may be required. Travel to client offices does not typically require overnight stays. Possible on call duties, with extended hours. AdamsBrown Technology Specialists, LLC. is an Equal Opportunity Employer.
    $29k-38k yearly est. 60d+ ago
  • Desktop Support Technician

    Onemci

    Remote support specialist job in Wichita, KS

    At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a Desktop Support Technician to join our team. As a member of the team, you will have a high degree of responsibility and autonomy giving you a singular opportunity to make a difference is the organizations shape, direction and growth. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test. -------------- - POSITION RESPONSIBILITIES WHAT DOES AN IT DESKTOP SUPPORT DO? This position provides basic technical on-site and remote support including diagnosis of user problems related to specific supported hardware, software, and networking services provided by the IT department. Reporting directly to the director of network engineering, this position serves as the first point of contact troubleshooting, technology training, and new technology needs and facilitates the next level of support personnel for issues he/she cannot individually resolve. Problem recognition, research, isolation, resolution, and follow-up for all computers and software within the organization. Install and configure new hardware, maintain existing hardware, and track hardware inventory in real-time Operating system and software installation and configuration and maintain an accurate software license tracking system in real-time Asset management - responsible for tracking desktop hardware and software inventory in real-time On-site support - participate in end-user support and problem management for all areas of the IT infrastructure. Coordinate with supervisors to provide high-quality support for new systems, projects and upgrades Other duties as assigned CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Desktop Support or IT Help Desk experience Proficiency researching and troubleshooting complex problems and errors Demonstrated ability with basic networking, and telephony Demonstrated ability to research, plan, document, and execute complex tasks/projects Excellent written and oral communication skills Excellent interpersonal and customer service skills Excellent work ethic and dedication Associate's (or equivalent) degree in Computer Science or Information Technology from a technical school OR equivalent combination of education and experience CompTIA (A+, Network +, Server+ and Security+ certifications and/or Microsoft Certified Professional (MCITP) are a plus but not required COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be required to frequently travel about the facility moving equipment weighing up to forty (40) pounds, bending or crouching to access cables, and the ability to observe details at close range. Some time will be spent in server rooms and communications equipment spaces for installation, testing, and troubleshooting. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. ................ The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
    $34k-44k yearly est. Auto-Apply 60d+ ago
  • Material Support Associate

    The Arnold Group 4.2company rating

    Remote support specialist job in Wichita, KS

    TempToFT Please submit resume to **************************************** to apply. Pay Rate/Range: $17/hr Description: The Material Support Associate will be responsible for tasks associated with parts including receiving, transaction processes, scrap tags, part kitting, stock verification and cycle counts, and reporting parts updates as necessary. The ideal candidate will have strong attention to detail, customer service, and the ability to work in a fast paced aerospace manufacturing environment. Job Requirements: Computer skills required - Microsoft Word, Excel, M2M or other manufacturing software preferred. Familiarity with AS9100 and NADCAP requirements for audits preferred. Must have strong attention to detail to work efficiently with high volume of part numbers. Job Type: Contract-to-Hire Shift/Schedule: Monday-Friday, 7:00am-3:30pm The Arnold Group is an Equal Opportunity Employer (EOE) About Us: Looking for a job that fits your skills and goals? Since 1979, The Arnold Group (TAG) has been helping job seekers find the right opportunities-whether it's temporary work, a long-term career, or something in between. We're here to connect you with the right fit and provide the support you need to succeed.Let's find your next opportunity together…discover how we can help! The Arnold Group
    $17 hourly Easy Apply 26d ago
  • Customer Service at Yogi's Vape (Hutch)

    Yogi's Vape (Hutch

    Remote support specialist job in Hutchinson, KS

    Job Description Yogi`s Vape & Hookah L in Hutchinson, KS is looking for a few awesome employees to join our strong team. We are located on 2526 North Main Street. Our ideal candidate is a self-starter, motivated, and engaged. Responsibilities Greet customers and make them feel at home Answer any questions the customers may have Assist Customers in preparing their orders Clean work area as needed to maintain a tidy work environment Respond to all complaints in a friendly and professional manner Qualifications Friendly attitude even when dealing with disgruntled customers Responsible and proven ability to maintain scheduling commitments Ability to problem solve quickly concerns customers may have Good communication skills with customers MUST HAVE VAPE KNOWLEDGE We are looking forward to receiving your application. Thank you.
    $28k-48k yearly est. 22d ago
  • Help Desk Technician II

    GD Information Technology

    Remote support specialist job in McConnell Air Force Base, KS

    Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Collaborating, Computer Hardware, Computer Systems, Hardware Troubleshooting Certifications: None Experience: 3 + years of related experience US Citizenship Required: Yes Job Description: Advance how our customers operate while you advance your career. Join GDIT as a Help Desk Technician II and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you. MEANINGFUL WORK AND PERSONAL IMPACT As a Help Desk II Technical, the work you'll do at GDIT will be impactful to the mission of United States Mobility Air Force's. You will play a crucial role in maintaining their systems. Interacts with Head Quarters (HQ) Air Mobility Command (AMC) A4 Program Managers to determine requirements supporting end users. Provide research, design, and/or modifications for enterprise-wide systems and/or applications. Provide managerial guidance supporting the Logistics Information System in sortie generation and integrate with Maintenance Information Systems operations at HQ AMC and base levels. Provide end user support and guidance of the eTools (mobile devices, handheld devices, laptops, and computers) and Logistics Information System server environment within the Logistics community. Provide technical administration and operational management of eTools and servers supporting strategic level programs: Manage and/or perform equipment installations, peripheral connections, installation, and deletion of software consistent with standard configurations and/or established policies on government approved mobile devices, laptops, and computers (wired or wireless) for Logistics functions. Resolves and/or escalates matters of significance to reduce the impact on global customers and maximize system availability. Advise on software and hardware tools utilization, identifying and diagnosing problems and factors affecting network performance onsite and at other installations without dedicated staff support (i.e., enroutes) Implement network security policies and procedures for Logistics functions equipment by base or higher computer support agencies and organization's Computer Systems Security Officers. Management of trouble ticket items that include problem resolutions, date/time reported, date/time fixed, and recommendations into United States government system. Prepare, document, manage, and maintain required user access documents (i.e. laptop agreements, mobile device agreements, information assurance training). Plan, operate and maintain backup system for Logistics Information System servers and eTools using industry standards or higher. Track and manage government furnished equipment designated by Air Mobility Command in accordance with all applicable Air Mobility Command, USAF and DoD instructions, policies, and guidelines. Provides work guidance to less experienced personnel and technical consulting on complex projects. Provide management of eTools, cabinets, cabinet consumables, and other peripherals needed to support AMC logistics and aircraft sortie generation, including: Research, document, provide recommendations, and estimates for yearly central purchasing. Track procurement process, manage acceptance documents, and recommend government acceptance of completed orders. Manage all aspects of the AMC eTool warranty processes. Manage AMC/A4 WLAN (Wireless LAN Survey) Program for AMC logistics and sortie generation activities. WHAT YOU'LL NEED TO SUCCEED Bring your technology expertise and drive for innovation to GDIT. The Help Desk II Technical must have: Education: Minimum of an Associate's Degree Experience: 3+ years of related experience Technical skills: Computing Environment and Operating System for Server software, Computing Environment and Operating System for desktop software, Knowledge and experience with standard Information Assurance concepts, practices, and procedures within the Network Environment. Security clearance level: U.S. Secret clearance US citizenship required: U.S. Citizen Operating System: Operating Systems (OS) Certification (Windows 11 OS, etc.) IAT II certification or DoD 8140 equivalent GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the center of everything we do. Growth: AI-powered career tool that identifies career steps and learning opportunities Support: An internal mobility team focused on helping you achieve your career goals Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off Community: Award-winning culture of innovation and a military-friendly workplace OWN YOUR OPPORTUNITY Explore an enterprise IT career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward. The likely salary range for this position is $42,500 - $57,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: Less than 10% Telecommuting Options: Onsite Work Location: USA KS McConnell AFB Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
    $42.5k-57.5k yearly Auto-Apply 21d ago
  • Network Administrator

    Tata Consulting Services 4.3company rating

    Remote support specialist job in Wichita, KS

    Roles & Responsibilities * Strong expertise in Juniper SRX firewalls, including policy creation, configuration, and troubleshooting * Configure, manage, and troubleshoot Juniper SRX firewalls, including security policies, NAT, VPN, and traffic inspection * Troubleshooting network connectivity issues, firewall rule conflicts, and security policy violations * Good understanding of routing and switching protocols (OSPF, BGP, VLANs, STP, VRRP, etc.) * Good knowledge of Juniper switching and experience in managing and troubleshooting network switch environments * Firewalls - Juniper SRX, FortiGate, Load Balancers F5 * Knowledge of routing and switching concepts * Experience with Aruba switching and wireless technologies * Knowledge of Zscaler ZIA & ZPA Generic Managerial Skills, If any * Excellent interpersonal, verbal and written communication skills * Strong logical, analytical, problem-solving skills * Able to prioritize and execute tasks in a fast-paced environment * Flexible working in 24/7 environment * Should have Experience in IT Service organization * Working exp using Incident management tools like ServiceNow * ITIL Knowledge Base Salary Range: $100,000 - $130,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SV2 #LI-KUMARAN
    $100k-130k yearly 11d ago
  • Housing Integrated Care Specialist - Shelter-Based

    Mental Health America of South Central Kansas 4.0company rating

    Remote support specialist job in Wichita, KS

    Description: Housing Integrated Care Specialist - Shelter Based FLSA CLASSIFICATION: Non-Exempt REPORTS TO: Clinical Coordinator of Homeless Services N/A POSITION OVERVIEW: The Housing Integrated Care Specialist (ICS) provides short-term case management to homeless consumers with the overall objective of securing and maintaining housing, along with access and engagement to mental health services. The ICS will support consumers at the Second Light Shelter & Services with improving their independent living skills and manage the symptoms of their mental illness. The ICS will collaborate with homeless service providers at the Second Light Shelter & Services to meet consumers' needs where they are and assist them with developing goals to exit homelessness. ESSENTIAL POSITION RESPONSIBILITIES: Engaging with Second Light Shelter and Services consumers at least 60% of hours worked daily. Empowers consumers by utilizing trauma informed care, harm reduction and client centered approaches. Maintains accurate and timely documentation of service provision in either Electronic Health Record (EHR) or Homeless Management Information System (HMIS). Completes progress notes daily in a manner that individualizes each note, reflecting appropriate interventions and progress towards goals. Ensures completion treatment plans timely and as needed - for consumers open to MHA programs. Complete all assessments associated with treatment plan reviews. Use a Client Centered approach, ensuring individualized treatment goals. Works with consumers to achieve goals established in their individualized treatment plan. Areas of focus should be obtaining housing, employment and basic Activities of Daily Living (ADL's). Collaborate with shelter staff, other homeless service providers and consumers to maintain shelter placement. Assist consumers by providing crisis support and safety planning as needed. Collaborate with case managers, outreach workers, housing navigators and healthcare providers to develop and implement holistic service plans. Complete referrals to services as needed. Serves as a liaison between the consumer and service systems including housing programs, behavioral health, medical providers and legal entities. Meets deadlines and ensures accuracy of various reports/paperwork, mileage sheets, and electronic timesheets. OTHER POSITION REQUIREMENTS: Maintains an acceptable overall attendance record, to include department staff meetings, agency meetings, and training as required. Ensures appropriate notification to supervisor for absences and ensures that work is covered. Must have access to a reliable personal vehicle and be able to transport consumers on a regular basis as part of the job essential job responsibilities. Obtains SOAR Certification and maintains current on SOAR processes to assist consumers with accessing / maintaining eligibility for SSI/SSDI, food stamps and medical insurance. Must be willing to work flexible hours including evenings and weekends Exhibits an appropriate level of technical knowledge for the position. Produces quantity of work necessary to meet job requirements. Works well with a team, keeps others informed of information needed. Treats others with respect, maintaining a spirit of cooperation. Maintains effective and professional verbal and written interactions with peers, customers, supervisors and other staff. Use diplomacy and tact in dealing with difficult situations or people. Demonstrates effective listening skills. Is receptive to constructive feedback. Demonstrates the ability and willingness to handle new assignments, changes in procedures and business requirements. Identify what needs to be done and take appropriate action. Completes assigned work, meets deadlines without reminders/follow-up from supervisor or others. Performs work conscientiously with a high degree of accuracy. Meets goals and objectives as mutually agreed upon during last performance review (if applicable). POSITION REQUIREMENTS: The Housing Integrated Care Specialist is expected to have a bachelor's degree in a human service field or four years of equivalent education and/or experience working in the human services field. Computer literacy required. Preferred areas include knowledge of community resources, housing alternatives and employment services; experience working in the community with individuals who have mental illness and/or substance use disorders; ability to write and communicate verbally in a clear and concise fashion; and the ability to develop and maintain rapport with clients, constituents and staff. Must have a valid driver's license, driving record in good standing, reliable personal transportation, and be able to safely operate and transport consumers using their own vehicle as required by the position. Proof of valid auto insurance is required. Approved mileage will be reimbursed in accordance with company policy. PHYSICAL REQUIREMENTS: * Driving (for purposes of community mobility) * Typing/data entry, writing * Lifting/carrying up to 30 pounds * Bending/Stooping/Climbing stairs All the above duties and responsibilities are considered essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as a detailed statement of duties, responsibilities or requirements. Employees may be required to perform any other job-related instructions as requested by their supervisors, subject to reasonable accommodation. EEO race, color, religion, sex, parental status, national origin, age, disability, genetic information, political affiliation, military service, or other non-merit based factors. Requirements:
    $34k-44k yearly est. 8d ago
  • Support Technician

    Daveandbusters

    Remote support specialist job in Wichita, KS

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $11.5 per hour Salary Range: 7.25 - 13.5 We are an equal opportunity employer and participate in E-Verify in states where required.
    $7.3-11.5 hourly Auto-Apply 60d+ ago
  • IT Desktop Support Analyst

    Ideatek 3.8company rating

    Remote support specialist job in Buhler, KS

    Are you a tech-minded problem solver looking to break into IT-or take the next step? Do you enjoy helping others, solving support issues, and being the go-to person for systems, onboarding, and process improvements? IdeaTek is looking for an IT Desktop Support Analyst who's ready to dive in, take ownership, and grow with us. This is a great role for someone early in their IT career-especially if you're transitioning from another field, have tech spunk, and want to get your foot in the door. You'll manage tier 1 support, onboard new employees, and help improve processes for our hybrid workforce. We're growing fast, and this role exists because our team is beyond capacity. If you're reliable, calm under pressure, and excited about technology-we want to hear from you. A Day in the Life You'll start your day by reviewing the internal IT ticket queue, prioritizing requests, and onboarding any new hires. You'll be the front line for fast, friendly internal tech support. You might work on a side project to clean up process documentation or shadow a teammate to build your networking knowledge. Every day is a chance to grow. What You'll Do Key responsibilities include: Manage new hire onboarding, including account setup, system access, and equipment preparation Create and maintain user accounts, permissions, and access controls in accordance with company policies Set up, configure, and support systems, software applications, and routine upgrades Provide first-line (Tier 1) troubleshooting and support through the IT ticketing system Maintain and manage the IT support queue, tracking issues through resolution Document and update standard operating procedures to ensure consistency and scalability Assist with hardware, software, and infrastructure changes across the organization Collaborate with team members and internal customers while supporting IT process improvements and small projects What Will Help You Stand Out Preferred Qualifications: College degree in IT, computer science, or a related field Ability to calmly listen and resolve internal IT issues for our employees Positive mindset with a sense of urgency and follow-through Interest in networking, systems, or security concepts Desired Attributes Beyond the qualifications, these attributes are what make someone a great fit for our team: Empathetic, helpful, and great with people-even when they're frustrated Enjoys solving problems and learning new technologies Detail-oriented with a sense of urgency and follow-through Proactive and self-motivated with a desire to contribute Strong sense of ownership-takes initiative and sees tasks through to the end Why Join IdeaTek? IdeaTek is a cutting-edge telecommunications company dedicated to bringing fast, reliable internet to underserved communities. We're a passionate team of innovators and problem-solvers committed to making a difference in the lives of our customers. At IdeaTek, we value our employees and foster a culture of collaboration, growth, and community involvement. A few of the key ways we strive to make employees feel valued include: Competitive pay + bonus potential Medical, dental, vision, life, and 401k with match Free coaching/counseling for employees & families Free internet service (if available in your area) or internet reimbursement Tuition reimbursement for personal and professional growth Community engagement opportunities Culture that values results, effort, and integrity Our Core Values We are Trustworthy - We build confidence through transparency, follow-through, and dependability. We count on Big Thinkers - We don't just imagine the future-we create it with bold, actionable ideas. We have a Resilient Spirit - We embrace challenges, bounce back from setbacks, and keep striving for more. We stand on Belief - We believe everyone deserves access to technology that helps them learn, grow, and thrive. We foster Connectedness - Our work goes beyond broadband-we build real connections within our team and our communities. We drive Innovation - We're always looking for ways to improve and redefine what's possible. Ready to Apply? If you're excited to join a team that supports real people, builds meaningful technology, and solves problems that matter-apply today! Requirements What We're Looking For To be considered for this role, you'll need the following required qualifications: A minimum of 1 year IT support experience Excellent interpersonal and communication skills-calm, clear, and customer-first Strong problem-solving abilities and the drive to take initiative Comfortable navigating systems and tools with a curiosity to learn more Based in or near Hutchinson/Buhler, KS with ability to travel locally as needed
    $39k-53k yearly est. 18d ago

Learn more about remote support specialist jobs

How much does a remote support specialist earn in Wichita, KS?

The average remote support specialist in Wichita, KS earns between $29,000 and $64,000 annually. This compares to the national average remote support specialist range of $30,000 to $61,000.

Average remote support specialist salary in Wichita, KS

$43,000
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