Remote support technician jobs in Springfield, MO

We are seeking an IT Help Desk Technician II to provide advanced technical support and assistance to our internal users. The ideal candidate will have a strong background in troubleshooting hardware and software issues, installing and configuring software and hardware, and maintaining accurate records of IT help desk requests. About CSI: CSI provides state-of-the-art stainless-steel process equipment and service for the food, dairy, beverage, pharmaceutical, and personal care industries. We are a growing company with a passion for providing superior customer service. Our work environment is rooted in respect, teamwork, continual learning, and growth... with a large dose of community and fun! Salary: $55,000 - $65,000 annually. This is an onsite position. Responsibilities: Prioritize assigned helpdesk tickets and respond quickly to customer needs. Respond to and resolve escalated technical support tickets from Level 1 technicians. Troubleshoot and support desktops, laptops, mobile devices, printers, and other peripherals. Provide support for Windows, mac OS, and common enterprise applications (e.g., Microsoft 365, VPN, remote desktop tools). Assist with user account management in Active Directory, Exchange, and other systems. Perform software installations, updates, and configurations. Document issues, solutions, and processes in the ticketing system and knowledge base. Collaborate with other IT team members to resolve complex issues and implement improvements. Timely escalation to IT Support Lead when needed. Prioritize, manage and ensure the development and implementation of enhancements and changes to IT policies and procedures. Participate in planning and implementing IT projects as needed. Collaborate closely with technology management in project prioritization/ planning to understand future resource needs Participate in most phases of IT projects, from advising on specification requirements and limitations. Maintain inventory of IT assets and assist with hardware lifecycle management. Assist Manager-IT in maintaining & installing networking components, servers, workstation, and software. Gather facts and use effective analytical and evaluative methods to assess information, plan the sequence of actions necessary, make sound decisions, and solve a variety of network problems. Qualifications: Bachelor's Degree in computer science or networking field, or equivalent experience. Technical Certifications Network+ and A+ or higher, required At least one additional network/PC industry certificate, preferred Cisco, Microsoft Proficiency with Windows and mac OS operating systems. Experience with Active Directory, Office 365, and remote support tools. Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP). Knowledge of wide range of information management techniques, requirements, methods, and procedures, including approaches used by other organizations to design solutions for application requirements. Excellent written and verbal communication skills with the ability to interact with all levels within the organization Excellent interpersonal / relationship management skills Excellent conflict resolution and negotiation skills Experience: 3 years of experience in IT support role, required; 5 years, preferred Knowledge of network architecture, interrelationships, operating modes, configuration, topology, and protocols More than 40 hours per week may occasionally be required to achieve the productivity necessary for this position. Saturday, Sunday, and holiday hours may occasionally be required. This position requires the ability to interact with employees verbally and in writing, remain in a stationary position for 80% of the workday, have close visual acuity, and constantly operate a computer and other office productivity equipment, such as a phone, copy/fax/scan machine, computer keyboard and mouse with or without reasonable accommodation. This position also requires the ability to occasionally lift, stoop, bend, and lift office products and supplies, up to 50 pounds. CSI has a long standing policy of Equal Opportunity in employment. Our practice is to fill positions by selecting applicants who can perform the work in a competent and professional manner. We do not discriminate on the basis of age, sex, race, color, religion, national origin, sexual orientation, gender identity, protected veteran status, or individuals with disability. U.S. federal law requires completion of employment eligibility verification upon hire. CSI participates in E-Verify. Must have the right to work in the United States.

Description & Requirements Maximus is searching for an Analyst - Prog Support. This is a fully remote role. is contingent upon contract award* Must have the ability to pass a federal background check. requirement provided below. Remote Position Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source Essential Duties and Responsibilities: - Perform various analytical functions in support of the project while ensuring that corporate project management standards and procedures are followed. - Coordinate activities between the client, business, and technical stakeholders. - Adhere to relevant government requirements and develop the necessary reports to meet service level agreements (SLAs). - Maintain various reports for client review and compliance. - Facilitate meetings and calendars as necessary. - Prepare and distribute meeting minutes. - Monitor and report on the status of activities on the project including; reviewing the monthly cost, schedule, and performance. - Act as a liaison between teams. Minimum Requirements - Bachelor's degree in related field. - 3-5 years of relevant professional experience required. - Equivalent combination of education and experience considered in lieu of degree. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 55,000.00 Maximum Salary $ 70,000.00

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Provide technical support across a broad range of solutions for clients Responsibilities * Provide technical support on solution application questions from clients regarding the company's software. * Analyze, diagnose, and resolve client questions or problems via various support platforms related to system configurations and setup, product functionality, bugs, and enhancement requests. * Document problems and solutions on how to properly address client or product problems for widespread use throughout the support team. * Correctly document and transfer issues that require more detailed analysis to more experienced associates; engage R&D, IT, and other cross-function teams as appropriate Qualifications Required * Bachelor's Degree or equivalent relevant work experience Preferred * At least 2 years of experience in a customer service environment * Customer service experience in a technical role * Healthcare solution support experience * SQL database and query knowledge * Healthcare clinical workflow experience Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart's sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart's third party screening provider. If you are located in a state which grants you the right to receive information on salary range, pay scale, description of benefits or other compensation for this position, please use this form to request details which you may be legally entitled. All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position. Netsmart's Job Applicant Privacy Notice may be found here.

Office of the Illinois Secretary of State Alexi Giannoulias Job Title: Library Technical Specialist Division: Union: IFT Location: 300 S 2 nd St, Springfield, IL - Sangamon County Salary: Range $3,991 to $6,328 - commensurate with experience Benefits: **************************************************** Overview: Independently performs library work specializing in readers advisory services focusing on juveniles and schools in fiction and non-fiction subject areas to assist patrons of the Illinois State Library Talking Book and Braille Service (TBBS) who have a vision, physical or reading disability that prevents reading standard print material; provides bibliographic searches for TBBS utilizing internally developed standards; works in partnership with the National Library Service for the Blind and Physically Handicapped (NLS) to maintain national standards; researches and refers patrons to appropriate disability agencies. Duties and Responsibilities: Works independently and in conjunction with other Readers Advisors to provide telephone and in-person customer service for TBBS by answering questions pertaining to the reading and informational needs of print-disabled patrons, especially children and schools; conducts introductory patron interviews, adding them to customer database; specializes in title, subject and author searches for material utilizing special databases and a unique circulation system and internal cataloging process; discusses reading preferences with patrons, customizing mail-order service details for each individual; develops book orders for patrons. Develops subject-specific bibliographies of interest to TBBS juvenile patrons; submits articles for NewLink, the TBBS quarterly newsletter; drafts publicity information for communications manager; suggests subject cataloging changes to original cataloging provided by circulation vendor. Develops procedures to analyze and review NLS technology updates concerning talking book equipment and accessibility resources and issues for use in school facilities and with juveniles, shares information with all staff, assists supervisor on special projects and operating system review. Using professional resources, researches both simple and complex requests regarding referral service to other disability agencies and questions about assistive technology equipment used by patrons in this program. Performs other duties as assigned or required. Education and Experience: Requires knowledge, skill and mental development equivalent to completion of two years of college, preferably with courses in library science and two years of paraprofessional library or related work experience. Knowledge, Skills and Abilities: Requires extensive knowledge of the terminology, content and classification schemes of the collections serviced. Requires working knowledge of standard non-professional library science methods, procedures and techniques. Requires ability to recognize identifying information on documents in several foreign languages. Requires ability to utilize standard bibliographic tools. Requires ability to provide general reference services to professional staff. Requires ability to prepare ordinary operating reports on library activities. Requires ability to select and recommend publications of interest to the patrons utilizing the library facilities. Requires the ability to lift, carry and push/pull up to 10 lbs. Application Process: Please visit ********************************** to apply by completing the online application; you may also upload a resume or other attachments as needed. Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code. Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago ************** or Springfield **************. Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability.

Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Requirements COMPETENCIES: Excellent interpersonal and written/verbal communication skills, competent computer skills in use of Windows 10, Office 365 Applications and all software installed on systems, with the ability to create spreadsheets for analysis and tracking of various information. Demonstrated organizational skills. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience: AA/AS degree in computer related field plus two years' relevant work experience; or the combination of education and experience that enables performance of all aspects of position. Requires special technical knowledge of techniques and procedures on software and network support for multiple users. Must understand installation, configuration and troubleshooting processes for software, hardware, networking, and accessory equipment. Work experience with Windows and Cisco required. Language Skills: Ability to read, analyze and interpret complex written information and instruction. Ability to respond to common inquiries or complaints from customers and computer users. Effective communications skill is required for position. Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Must be able to compute rate, ratio, and percent; with the ability to develop and interpret graphs used for presentations or reports. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions supplied in both written and verbal format. Computer Skills: Requires experience with personal computer equipment, knowledge of Apple IOS, Windows 10, and Server 2016-2019. Must have advanced word processing, spreadsheet, database, DOS and Windows skills. Terminal emulation, network installation and maintenance skills required. Certificates, Licenses, Registrations: None TRAVEL REQUIRED: Travel required between Ozark Coca Cola locations. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift, push, pull, carry and/or move from 10 to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is not exposed to weather conditions. The noise level in the work environment is usually moderate, typical office work environment.

. SMARTECH is a National Service Provider of PC, Server, and Printer maintenance and repair. We are looking for a highly motivated IT contractor to work in a fast-paced field service role. Applicants should have 2 years IT hardware experience. When you partner with SMARTECH you talk to real people that want you to succeed. We offer several industry certifications at NO COST to you. Not only are they great to hone the skills you already have, but also look great on your resume! Role PurposeThe majority of the work activities of the Field Service Representative 2 role is performed in a highly-directed environment. Assignments range from repair activities, which include replaceable unit swapping, image loading, and unit testing using a detailed script. Will also perform other non-troubleshooting duties. Direction is provided by script, help desk or service desk in a Next Business Day (NBD) service delivery environment. Key Responsibilities / OutcomePosition operates in a highly directed workforce environment to handle NBD, DTS calls, installing and servicing PCs, and PC peripherals and/or electronic equipment Takes service calls and performs incident specific activities as directed by Help Desk, Service Desk or script May perform routine installs, moves, adds and changes as part of a directed team.Performs scripted image loading, unit diagnostics and replaceable unit swapping Runs basic diagnostics and performs basic module replacement on PCs, servers and peripherals Performs preventative maintenance activities on certain products as directed Maintains a high degree of professionalism in actions, demeanor and dress.Insures customer satisfaction throughout Key QualificationsGeneral knowledge of desktop hardware and software including basic knowledge of Microsoft applications Basic mechanical skills and understanding of electrostatic discharge (ESD) procedures Ability to resolve basic / non-complex problems as directed Client and/or governmental clearance as required. Working Place: Springfield, Missouri, United States Department : Unisys

At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you. The position associated with this posting focuses on bank teller software designed to streamline transaction processing at the teller counter. This software enables tellers to efficiently handle a variety of tasks, including transaction execution, memo posting, receipt generation, and cash position management across all drawers within the Teller system. This position is a hybrid role requiring at least 2 days per week in any of the following office locations: Allen, TX; Birmingham, AL; Springfield, MO; Monett, MO. The salary range for this position is $51,700 - 64,600 and will be determined based on location and experience level All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity. What you'll be responsible for: * Provides level one troubleshooting. Accurately assesses the customer's product issue or problem. Asks the user well thought out or detailed questions and carefully listens to the user's response to fully comprehend the need, product issue, and best avenue for resolving the problem. * Researches customer problems/issues to increase personal knowledge and familiarity with the supported product and to provide the highest level of support possible. Keeps current on most recent changes and/or upgrades. * Identifies and resolves application and service issues and any other questions that may arise. Answers general application questions. * Provides appropriate personnel a precise understanding of user's issues when the problem needs to be escalated to a higher level. * Monitors incoming cases and emails and resolves in accordance with Service Level Standards (SLS). Uses available support tools to assist the customer and/or recreate the issue. * Participates in training programs to continuously improve product knowledge and service skills. * May assist in training new employees or serve as go-to person for team members. * May perform other job duties as assigned. What you'll need to have: * Minimum of five years' experience in a financial institution or technical support role. What would be nice for you to have: * A seasoned, experienced professional with a full understanding of area of specialization. Works on moderately complex and diverse projects. Exercises good judgment in selecting methods and techniques for obtaining solutions. * Strong knowledge of the financial industry as it relates to banks and credit unions and teller operations. * Strong knowledge of Windows PC with general knowledge of network communications. * Strong knowledge of product(s) supported and general knowledge of other core and complimentary products. Able to serve as Subject Matter Expert (SME) on product functionality. * Able to use support tools to identify or recreate customer issues. * Able to identify and resolve application and service issues. * Able to provide outstanding customer service as set forth by corporate policies and standards. * Demonstrates excellent communication and customer interaction skills in accordance with SLS policies and guidelines. If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team. Why Jack Henry? At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally. We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time.

The Retail Facilities Coordinator (RFC) is responsible to ensure that the retail store locations are maintained in a condition that represents our brand positively to both our team members and customers, that the facilities are safe and secure for our team members and customers, that the facilities are maintained in accordance with lease agreements and all governmental rules and regulations through the most efficient use of resources both internal and commercially available. RFC will be responsible for performing the day to day tasks by addressing routine break/fix repairs, emergencies and city violations that arise within the retail stores. Requests for repairs will be received via phone calls, emails and the Maintenance and Repair System (MARS) in a first come first service queue method. Success in this role will have a positive impact on customer experience, team member morale and store profitability. ESSENTIAL JOB FUNCTIONS The Retail Facilities Coordinator oversees all routine break fix repairs for the stores or submit larger repairs/replacements to the Senior Coordinator queue. The function of the RFC is to initiate, oversee, and execute facility maintenance routine break fix repairs in a cost effective and timely manner. Provides cost per repair, defines scoped of works and repairs, responsible for all internal and external communication. Must be able to facilitate as facets of break fix repairs and coordinating those repairs. Asset protection and facility sustainment is accomplished through procedures that include, but not limited to, preventative maintenance programs, both temporary and permanent break/fix repairs. The Retail Facilities Coordinator fields repair requests via email, phone calls or MARS. Process the service request to determine responsibility of repair by review of leases, exhibits and warranty timelines within Lucernex/MARS in order to delegate to appropriate party. In the event O'Reilly is responsible for repairs and costs the Retail Facilities Coordinator will determine if the repair is O'Reilly responsibility and review each request, identify needs, establish scope, and procure contractors/trades. Place service request in process, if not the service request will be forwarded to the appropriate team to address the repair/replacement. Generate work order to approved vendor; outlined scope of work, completion date, and setting Not To Exceed pricing Submittal and release for work to begin Work that requires additional investigation or in-depth evaluation will be submitted to the Senior Coordinator queue for resolution. Check "work complete" within MARS Oversight, follow up, and communication will be employed throughout the above mentioned process utilizing MARS dashboard and query reporting. Items essential to the maintenance and repair process are as follows: Knowledge of facility ownership, lease duration, tenant/owner responsibility, and city codes/restrictions Interface with other departments, jurisdictions, contractors, and field operations to ensure that repairs and completed. RFC's must effectively communicate, prioritize, organize, and manage their time. The ability to adapt to a continually changing work load and multitask is essential and must maintain versatility and flexibility while keeping records to ensure that all needs are properly met. Following up, completion review, and monitoring contractor performance are quality assurance practices utilized by the RFC. Process all MARS requests, from service request, work order. An estimated annual service request per RFC is….. SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES REQUIRED High School diploma with 2-4 years construction, maintenance, HVAC, electrical or related trades experience Good people skills Excellent Customer Service Must be able to multi-task and possess proven dependability and reliability A basic knowledge of computers, (including but not limited to, Word, Excel, E-mail, Internet and database systems) DESIRED High School diploma with 3-5 years construction, maintenance, HVAC, electrical or related field experience. O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Total Compensation Package: * Competitive Wages & Paid Time Off * Stock Purchase Plan & 401k with Employer Contributions Starting Day One * Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) * Team Member Health/Wellbeing Programs * Tuition Educational Assistance Programs * Opportunities for Career Growth O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: ******************* or call ************** option , and provide your requested accommodation, and position details.

The IT Configuration Specialist II will perform maintenance on EAM and ITSM platforms directed and suggest improvement opportunities. • Implement workflows, data models, dashboards, and reports to facilitate system usability and functionality. • With minimal guidance, manage user roles, permissions, and access control within enterprise EAM and ITSM systems. • Broaden knowledge of relational concepts that are used to model our environment. Integration and Customization • Facilitate meetings with cross-functional teams to integrate EAM and ITSM systems with other enterprise applications, ensuring seamless data flow and accurate reporting. • Support the customization of system features and interfaces as needed to meet specific business requirements. • Assist with maintenance of documentation on configurations, integrations, and customizations for reference and compliance purposes. Troubleshooting and Support • Participate in activities related to identification, diagnosis and resolution of issues related to system functionality, performance, and integrations. • Assist in collaboration with IT support teams for problem management, ensuring documentation of root cause and follow up on mitigation tasks. • Assist in regular system audits and implementation of necessary adjustments to maintain system integrity and performance. Stakeholder Collaboration • Assist in facilitating collaboration with IT architects, project managers, and business stakeholders to gather requirements and translate them into technical configurations. • Assist in facilitating collaboration with owners of service modules (e.g., incident, service request, change management) to ensure cohesiveness across ITSM tool. • Assist in partnering with IT Disaster Recovery to ensure assets are kept current and are documented correctly. Continuous Improvement • Participate in system upgrade initiatives, ensuring smooth transitions and minimal disruption to business operations. Qualifications • Bachelor's degree in Information Technology, Computer Science, or a related field. • 1-3 years of experience in configuring enterprise systems, particularly EAM and ITSM platforms (e.g., Ivanti, ServiceNow, BMC Remedy, LeanIX, etc.). • Strong knowledge of ITSM principles, enterprise architecture frameworks, and system integration techniques. • Experience with scripting and automation (e.g., Python, PowerShell) is a plus. Pay Range: $84,200.00 - $124,100.00 Salary is commensurate to experience, location, etc. #VIZI Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we've broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow. And with our broadened mission has come corporate growth: We serve more than 4,100 school districts nationwide, we're publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets. We're motivated by the fact that educators take care of our children's future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators. EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status For applicants that are California residents, please review our California Consumer Privacy Notice All applicants should review our Horace Mann Privacy Policy

Arizona - Remote; Arkansas - Remote; Colorado - Remote; Colorado Springs, CO; Dallas, TX; Denver, CO; Fayetteville, AR; Fort Worth, TX; Joplin, MO; Kansas - Remote; Kansas City, MO; Lincoln, NE; Little Rock, AR; Loveland, CO; Missouri - Remote; Nebraska - Remote; North Kansas City, MO; Oklahoma - Remote; Oklahoma City, OK; Omaha, NE; Overland Park, KS; Phoenix, AZ; Springfield, MO; Texas - Remote; Tulsa, OK **Company Description** We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results - for our people, our clients, and our company. We're a people-centric firm, so it's no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us. **Job Description** Olsson offers its clients a full spectrum of water and wastewater services, including a complete line of planning, design, permitting, and construction phase services. Maintaining water quality is Olsson's number one concern, and we are able to respond to a broad set of client demands in a timely and cost-effective manner. As a Wastewater Treatment Technical Expert, you will be responsible for mentoring, quality, technical excellence, and design reviews. The Technical Expert provides direction on design and development activities across the firm to improve or design new concepts and processes for services within the discipline, focusing on technical performance and production, technical innovation, and quality. **Key Responsibilities:** + Serves as a subject matter expert for the firm, acting as an advisor internally and externally and elevating the level of technical capabilities related to wastewater treatment. + Provides firmwide direction, internal consultation, and services to clients in a specialized service or discipline integral to the firm. + Ensure all processes and systems comply with local, state, and federal regulations. Prepare and review compliance documentation and reports. + Maintains a reputation as a technical expert outside of the firm; writes papers, gives technical presentations, and/or regularly represents the firm in professional and technical societies. + Promotes efficiencies in producing quality work and ensures quality control standards are maintained. + Researches and analyzes wastewater-related data, trends, and emerging technologies to provide insights and recommendations internally and externally. + Builds and maintains relationships with key stakeholders and industry partners to stay informed of developments and to identify opportunities for collaboration. + May represent the firm on governing bodies of professional organizations to elevate the profession and the firm's brand. + Lead and manage water/wastewater treatment projects from conceptual design through to implementation. Prepare detailed project plans, budgets, and schedules. _We have one current opening and will consider candidates located in any of our office locations or remote._ **Qualifications** **You are passionate about:** + Working collaboratively with others. + Having ownership in the work you do. + Using your talents to positively affect communities. **You bring to the team:** + Strong communication skills. + Ability to contribute and work well on a team. + Bachelor's degree in Engineering required. Master's degree in Chemical, Civil, Mechanical, or Environmental Engineering preferred. + Must be a licensed professional engineer (PE). + 12+ years of experience in water/wastewater process engineering. + Experience in AutoCAD, Revit, or other design software. + Strong technical background and experience in wastewater treatment, wastewater modeling, and regulatory compliance. + Experience in leading and mentoring others. + Innovative and proactive approach to problem-solving. + Strong organizational skills and attention to detail. + Commitment to continuous learning and professional development, including participation in professional organizations. \#LI-RS1 #LI-Hybrid **Additional Information** Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come. As an Olsson employee, you will: + Receive a competitive 401(k) match + Be empowered to build your career with tailored development paths + Have the possibility for flexible work arrangements + Engage in work that has a positive impact on communities + Participate in a wellness program promoting balanced lifestyles In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance. If you're applying for an internship, you can learn more about internship-specific offerings and experiences at Olsson by visiting ********************************** . Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status. Olsson understands the importance of privacy and is committed to protecting job applicants' personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), this notice explains Olsson's practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices. For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Noticehere (************************************** . Create a Job Alert Interested in building your career at Olsson? Get future opportunities sent straight to your email.

If you have a passion for problem solving, love technology, and enjoy thinking outside the box, you're who we're looking for. As a Technical Support Technician for DMP, you provide technical assistance and problem resolution to DMP dealers through any supported means of communication. You will ensure customer satisfaction by delivering a quick and accurate solution to a variety of issues that our dealers face while installing and servicing electronic burglary, fire and access control products. Qualifications: * Excellent verbal communication skills; able to convey competence, confidence and empathy over any means of communication. * Demonstrated proficiency in typing. * High degree of accuracy/detail oriented. * Ability to troubleshoot or problem solve. * Ability to learn technical materials quickly. Responsibilities: * Answer technical questions through any means of communication. * Makes customers and their needs a primary focus of their actions; developing and sustaining productive customer relationships. * Finds solutions, does not leave callers without a resolution or steps to resolution. * Demonstrates job excellence by taking detailed notes of everything that happens during their calls. * Verifies answers are correct by testing or checking documentation. * Develops knowledge of security industry and its products through dealer interaction. Apply your talent. Make a difference. Enjoy the rewards. EOE/Vet/Disabled

Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block! What you'll do... As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned What you'll bring to the team... Education: * High school diploma or equivalent Work Experience: * Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools * Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware * Must have reliable transportation to travel between office locations as required * Must be able to work independently * Must be able to lift 55 pounds * Demonstrated decision-making, analytical, and problem-solving skills * Demonstrated organization, prioritization, and project coordination skills * Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates * Effective time management and multi-tasking skills * Ability to follow direction Why work for us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com. Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned

This is an unpaid fellowship through the Department of Defense (DoD) SkillBridge Program. The fellow selected for this role will not receive compensation or benefits from GDIT and will not be an employee, agent or contractor of GDIT but rather will remain an employee of the DoD and will receive compensation and benefits through the DoD. Type of Requisition: Regular Clearance Level Must Currently Posses: Top Secret SCI + Polygraph Clearance Level Must Be Able To Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: IT Infrastructure and Operations Job Qualifications: Skills: Computer Hardware, System Performance, Technical Support Certifications: None Experience: 1 + years of related experience US Citizenship Required: Yes Job Description: Transform technology into opportunity as a Hardware Technician Fellow with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Hardware Technician Fellow you will help ensure today is safe and tomorrow is smarter. The person in this position will perform numerous functions to include the handling, installation, and removal of desktop hardware, cabling, operational testing, and documentation. HOW A HARDWARE TECHNICIAN FELLOW WILL MAKE AN IMPACT: Hardware Technician Responsible for providing installation, maintenance and troubleshooting support of information systems applications and related peripheral hardware. Assesses user needs and can solve a range of problems. Provide installation of new equipment and performs equipment modifications or enhancements. Perform technical tasks and assists with the completion of milestones associated with specific projects. Provide solutions to a variety of technical problems of moderate scope and complexity. Provide installation and troubleshooting support of moderately complex issues for systems applications and related peripheral hardware. Provide incident response and performs customer support tasks. Deploy new hardware, software, and the upgrade of existing installations. Install cabling (to include, but not limited to, off-the-shelf fiber/ethernet cables and/or termination of custom-length ethernet cables) at desks, below raised floors, and above ceilings. Prepare and maintain documentation for processes and procedures related to computer systems installation and operations. Interact with and/or provides training/knowledge to end users. Maintain system documentation. Maintain current knowledge of relevant technologies. May supervise site activities/assigned staff. Exercise sound judgement and decision making. Participate in special projects as assigned. Communicate well with team members. Property/Asset Management Develop and implement system improvements, processes, and procedures and training necessary to manage and protect government and corporate property investments. Ensure timely receipt, acquisition, identification, documentation, maintenance, inventory, movement, and storage of property. Ensure proper disposition of obsolete and excess assets. Participate in the taking of physical inventories and provides required inventory reports. Testing Ensure adherence to company and customer quality standards. Confirms the functionality of all deployed hardware. Follow Deployment Quality Control checklist. Provide Quality Control input to improve installation guides and general deployment documentation. Develop and update technical documentation. WHAT YOU'LL NEED TO SUCCEED: Security Clearance Level: TS/SCI w/ Poly Location: On Customer Site US Citizenship Required DoD SkillBridge Eligibility: Has served at least 180 days on active duty Can participate within the last 6 months of separation or retirement Will receive an honorable discharge Has taken any service TAP/TGPS Has attended or participated in an ethics brief within the last 12 months Received Unit Commander (first O-4/Field Grade commander in chain of command) written authorization and approval to participate in DoD SkillBridge Program prior to start of the fellowship. Scheduled Weekly Hours: 40 Travel Required: None Telecommuting Options: Onsite Work Location: USA VA Springfield Additional Work Locations: We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Works with and leads multi-disciplinary teams to help our customers design, test, implement, and oversee solutions for transportation revenue collection. The position will focus on design, procurement, development, testing, launch, operations, and oversight of road usage charging (RUC) and tolling pilots and programs, as well as emerging solutions such as integrated RUC and tolling systems, integrated in-vehicle and infrastructure-based technologies for revenue collection, and innovative business models for solution delivery. RUC systems include design, testing, training, and operations oversight for odometer data collection, automated vehicle-based data collection, back-office accounting and vehicle registry transaction systems, and customer support operations. Tolling systems include commercial back-office and customer back-end transaction processing for high-volume, interoperable toll collection systems. Examples of specific work tasks include: -Creating system designs and corresponding documentation for innovative transportation revenue collection systems, including pilot and operational RUC and tolling programs -Creating system requirements, business rules,s and use cases for transportation revenue systems procurement documentation -Overseeing vendor design, development, and implementation of revenue collection systems on behalf of client agencies -Supporting client procurements of system solutions. -Designing and overseeing testing and evaluation of revenue system solutions -Crafting and proposing policy and technical solutions to address client and stakeholder objectives and constraints -Authoring papers and memoranda that frame technical issues, including alternative solutions, trade-offs, and considerations -Managing tasks and projects, including scope, schedule, budget, and resource identification -Presenting findings and recommendations to working groups, task forces, legislative committees, other public bodies, and the public -Mentoring junior and mid-level staff in revenue collection systems -Supporting business development efforts and proposals in areas related to the above -Managing RUC and/or tolling projects **Job Title:** Transportation Revenue System Specialist **Group:** TSO **Employment Type:** Regular **Minimum Qualifications:** Bachelor's degree. 10 years of related experience. Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands. Equivalent additional directly related experience will be considered in lieu of a degree. **Preferred Qualifications:** -Direct experience designing, operating, or otherwise supporting innovative transportation revenue collection systems -Working understanding of top transportation public policy challenges facing U.S. federal, state, and local governments, including funding, technology, and energy -Excellent analytical skills, including stakeholder and political awareness, especially as relates to revenue collection systems -Fluency with financial analysis, including cost analysis of revenue collection systems -Understanding of transportation technology and innovation trends **EEO Statement:** We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law. **Why CDM Smith?:** Check out this video and find out why our team loves to work here! (************************************************* **Join Us! CDM Smith - where amazing career journeys unfold.** Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family. Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world. **Job Site Location:** United States - Nationwide **Agency Disclaimer:** All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee. **Amount of Travel Required:** 10% **Assignment Category:** Fulltime-Regular **Visa Sponsorship Available:** No - We will not support sponsorship, i.e. H-1B or TN Visas for this position **Background Check and Drug Testing Information:** CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing. **Pay Range Minimum:** $104,229 **Pay Range Maximum:** $182,374 **Additional Compensation:** All bonuses at CDM Smith are discretionary and may or may not apply to this position. **Work Location Options:** Hybrid Work Options may be considered for successful candidate. **Massachusetts Applicants:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

We are seeking a motivated and experienced IT Support Specialist to join our growing dynamic and fast-paced IT team. In this M-F/8-5 hands-on role, you will work at our beautiful Springfield, MO center of operation headquarters providing technology support and customer service to a multi-company/multi-state enterprise to ensure the highest level of service delivery. In this position you use state-of-the art IT management and connectivity toolsets to support our back-office and remote staff running the latest Windows 11 pro modern laptops, IOS and Android devices across our enterprise SD-WAN, Cisco network, Office 365, cloud-VOIP, MDM and asset management environments. This IT Support position has a unique additional focus on our new employee Enterprise Hires and Terms process. Job Description Phoenix Home Care & Hospice is currently seeking an IT Support Specialist to join our team in Springfield, MO! POSITION DETAILS Location: Springfield, MO Shift Availabilities: Full-Time; Monday through Friday, on-site, rare travel About this position: This position's primary focus is to support our new employee hires and terms IT process with backfill on support of our information technology systems across the Phoenix Home Care & Hospice company. Primary job responsibilities will include user hardware & software support, installation of computer systems & software, and maintaining computer networks and connectivity TECHNICAL SUPPORT DUTIES AND RESPONSIBILITIES Procure, inventory, setup and configure new hire and termed employee equipment and software. Manage 2,000-line Verizon/AT&T account and procure/replace phone and tablet equipment as needed. Responsible for system security, inventory management, and performing ManageEngine and Apple Business Manager console activities to manage profiles/apps on devices. Implement and maintains mobile device management solutions, administer phone registration and advises on enterprise policies; installs, upgrades, configures, tests, maintains and supports operating system software in a production environment. Manages enterprise-class mobile device management solutions for IOS/Android phone and tablet devices. Participate in technical research and development to enable continuing innovation within the Enterprise. Evaluate requests for hardware and software; researches and recommends solutions to technology needs, compatible with the client's technology architecture and infrastructure and resource constraints. Secondary responsibilities as time permits: Provide End-User Support for Microsoft Office 365 Installing, configuring and monitoring computer hardware, VOIP phones, Microsoft Azure and Windows-based software, systems, networks and printers. Responding in a timely manner to service issues and requests sent in through the help desk software. Providing technical support for all departments across multiple physical locations. Testing new technology and developing strategies and IT procedures to increase efficiency, enhance workflow and improve customer satisfaction. A learning environment where you will assist in supporting SD-WAN, Cisco networking, Azure AD, cloud VOIP, Microsoft O365 Admin, SharePoint, Teams and new acquisition conversions Follows emergency plans for equipment, security or power failures when necessary.\ GENERAL QUALIFICATIONS AND REQUIREMENTS Proven skill set with an orientation to serve exhibiting qualities of compassion, passion, patience, honesty and optimism. Demonstrates great customer service skills, listens carefully, and exercises patience. Excellent verbal, written and interpersonal communication. Excellent critical thinking, decision making, diagnostic and problem-solving skills. Outstanding organizational and time-management skills. Working knowledge of internet security, PHI & HIPAA, and data privacy principles. Ability to prioritize and meet goals. Acute attention to detail. Ability to work under deadlines. Physical ability to lean, stoop, lift and carry loads, as well as work under desks. Preferred Candidates Will Have: 1-5 years of experience working in an IT role. Great attention to detail with following a process from start to finish. Excel, Inventory tracking, Apple/Android OS, Apple Business Manager, ManageEngine experience or ability to learn software quickly. Experience in working with Microsoft Office 365 administration, setup and operations. Ideal Candidates Will Also Have: Experience in help desk support operations. Experience in VOIP, 3CX, cell phone and tablet setup and maintenance. Experience in setting up Active Directory and Exchange accounts for new users and groups. Experience in networking infrastructure including monitoring and management of switches, firewalls, VLAN, wireless and SD-WAN. Experience in SAN, NAS and Virtualization. Experience in DNS and DHCP management. Certification and degree in information technology, computer science or related field. Additional Information Phoenix Home Care & Hospice is an Equal Opportunity Employer. Phoenix is a drug-free workplace and administers pre-employment post-offer drug testing. (Did you see another Phoenix job ad? Phoenix has won many awards for quick growth and has opened several new offices to accommodate the demand for services. This rapid growth has brought on the need for more employees! You may apply to any Phoenix job and a Recruiter will assess your needs via call/text at ************.)

Amentum is looking for a Workforce Support Security Lead to join our team in Springfield, VA. Must be a US Citizen. Must possess and maintain a Top Secret/SCI Government security clearance. The Security Lead will be responsible for: Overseeing all Workforce Support Center (WSC) Security personnel, Security Monitors and performing duties in all areas when needed. Supervising and training security personnel in the areas of WSC security All WSC security document control Developing, implementing and enforcing WSC Security Operating Procedures (SOP) Planning for and administering all WSC security-related activities essential to PWS requirements. Providing security subject matter expertise towards all WSC security related efforts such as requests for information, security requirements, and qualifications. Developing and maintaining positive relationships with all internal and external customers, to include Site Security, Personal Security, and all other functional security areas within agency. Serving as Acting WSC Manager when needed. Working with subcontractor to oversee all Visitor Control Center (VCC) activities. Complete security requirements for government, prime and subcontractor personnel. Planning and coordinating WSC security services, and related functions to include the implementation and supervision of programs to ensure maximum utilization within the facility. Coordinating with responsible Company Facility Security Officer (FSO), to perform functions to ensure personnel DoD Clearance requirements are met and maintained. Being knowledgeable and have ability to access Joint Personnel Adjudication System (JPAS), Scattered Castle, M3/SMS, DEERS/Rapids, e-Travel, C-Cure 9000, MDI database, PeopleSoft Access Management System (PSAM) Strong oral and written communication skills and the ability to work assigned projects. Perform all other position related duties as assigned or requested. Strong working knowledge of the Joint Personnel Adjudication System (JPAS) (DISS), Scattered Castles, e-Travel, M3/SMS, DEERS/Rapids C-Cure 9000, MDI database, PeopleSoft Access Management System (PSAM). Ability to adapt to frequent change and a fast -paced work environment. Ability to perform work independently and under limited direct supervision. Consistently demonstrate proactive, polite and positive professionalism. Strong customer service experience with direct customer or client contact. Classification management experience regarding generation, receipt, handling, storage, discussion, reproduction, and destruction of classified information. Strong interpersonal skills and ability to deal with others in a positive, customer focused manner. Minimum Requirements Associates degree and 7 years of job-related experience. Must have 11 years of relevant experience in lieu of degree. Minimum of five (5) years of demonstrated, recent experience in government, preferably within the DoD. Strong oral, written and interpersonal communication, relationship and teambuilding skills. Strong Microsoft Office suite and other security information management systems skills. US citizenship . Current TS/SCI clearance. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.

Sight & Sound is an organization comprised of people with diverse talents coming together as one in Christ to tell His story through who we are and what we do. We foster a culture of love for God and love for others, trust and teamwork, and a collaborative environment in which we get to do our best work every day. An intern at Sight & Sound will be given opportunities to apply classroom knowledge, deepen and expand their practical skills, participate in a wide variety of hands-on experiences through cross-department shadowing, and participate in leadership development sessions. Interns will be included in the daily operations of the team with whom they are interning. Specific responsibilities will vary, depending on the internship location and the number of hours the intern will be working each week. This is a paid internship. Essential Duties and Responsibilities: Learn about the mission, culture, and daily operations of Sight & Sound Ministries, Inc. Support the Information Technology team in daily operations and tasks. Work under the direction of the IT Operations Supervisor on specific projects that are intended to provide an educational experience as well as a tangible benefit to the team. Shadow in other departments during the course of the internship. Attend weekly leadership development sessions with other company interns where leaders from throughout the company will present a variety of leadership and cultural topics. Using the ticketing system to track progress on tickets and projects. Responding and finding solutions to assigned IT tickets by working with the team and researching. Cable Runs/Ladder Use. All other duties as assigned. Prerequisites: Currently enrolled, and in good standing, with an accredited post-secondary education program. Priority will be given to students in the second half of their educational program. Excellent customer service, communication, and interpersonal skills. Great customer service skills Willingness to do repetitive tasks when asked Basic understanding of computer hardware Basic understanding of the Windows and Apple environments Ability to be in high or confined spaces Ability to lift arms above head Excellent communication and interpersonal skills. Willingness to learn through a variety of experiences. Ability to receive both affirming and constructive feedback. Education and/or Experience: Current enrollment in an accredited post-secondary degree program. Preference will be given to students in the second half of their degree program and to those enrolled in a program specifically aligned with the internship they are applying for. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.