Remote support technician jobs in Wilmington, NC - 164 jobs

Posting Details Benefits of Working at UNCW Want to become a soaring UNCW Seahawk and work at one of the best universities on the East Coast? Want to put your toes in the sand after a day of work? The University of North Carolina Wilmington offers a wonderfully vibrant university community along with a beautiful location just miles from the beach. Employees of UNCW are provided a comprehensive benefits package as well as other programs, resources, policies, and practices that help to support a work/life balance. Our programs have been designed to provide a variety of choices to best fit your needs and the needs of your family. Full time employees are eligible for dental, vision and health insurance plans. Health insurance benefit plans eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available. Full time employees are also eligible for the tuition waiver program which covers the cost of tuition and fees for up to three (3) undergraduate or graduate courses per academic year at UNCW or any other university within the UNC System. In addition, UNCW covers the cost of tuition and fees for one UNCW course each summer session. As a full time employee, UNCW also offers a free membership to the Campus Recreation Center, free vaccine and booster shots offered on campus, meditation and yoga sessions, voluntary supplemental insurance coverages, pretax flexible spending accounts, 12 paid holidays, 24 hours of paid community service leave time, paid vacation and sick leave accrual and family medical leave after 12 months of continuous service. We also offer an abundance of training and development programs through our Dare to Learn Academy,and the employee assistance program, many of which are offered free of charge. Recruitment Range $74,500 - $82,000 Vacancy Number S02752 Position Title Tech Support Specialist Working Title Technology Support Specialist Competency Level Journey Home Department IET Networking and AV - 55200 Primary Purpose of Organizational Unit The primary purpose of the Integrated Educational Technologies group is to provide leadership in the deployment and support of academic focused technologies. Through the course of collaborative efforts with faculty and student advocates, this department will seamlessly integrate information technology resources as an integral aspect of a powerful learning environment. The department will be responsible for collaboration with faculty to build a technology enriched classroom experience. In addition, IET will provide support and training for audio visual technologies for faculty and staff in order to meet departmental and university goals as per the university Strategic Plan. College Chief Information Officer - 55000 College College/School Information University Information The University of North Carolina Wilmington, the state's coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking. A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to-BSN program, an Executive M.B.A. program structured for working professionals, and the nation's only bachelor's degree program focused on coastal engineering. The university's efforts to advance research and scholarly activities have earned UNCW the elevated designation of "Doctoral Universities: High Research Activity" institution (R2 University) by the Carnegie Classification of Institutions of Higher Education. UNCW has been part of the University of North Carolina System since 1969. Location of Workplace Main UNCW Campus Brief Summary of Work for this Position This position is responsible for providing technical leadership and support to a wide range of technologies across campus, with a focus on supporting CHHS. These technologies include but are not limited to the following: installation, maintenance, operation, and repair of video network systems and classroom technologies. Work may also include installation, troubleshooting and analysis of desktop hardware and software. Lastly, position will have supervisory responsibilities for FTE staff and/or student workers. Minimum Education and Experience Requirements Graduation from a two year technical college with a major in computer science, information technology or related area and one year in the information technology field related to the position's role; or graduation from a four year college or university and one year experience in the information technology field related to the position's role; or graduation from a four year college or university with a major in computer science or information technology or related degree. Related information technology experience may be substituted year for year for the required education. Preferred education, professional skills and experience * Experience working with PCs & Macs, providing advanced support for a broad range of technologies including networking, simulation software and hardware, videoconferencing/video capture, and AV systems in general. * Ability to handle multiple projects/problems concurrently. * Excellent interpersonal, written and verbal communication skills. * Ability to express complex technical information to a broad range of end users with regard to both technical information (tech speak v. layman's terms) as well as interacting with a variety of end client backgrounds (students, faculty, administration, etc.). * Experience supervising others, preferably including students. * Experience with a wide range of software such as Microsoft and Apple operating systems, Microsoft Office, and other utilities and Web-based applications. * Networking experience connecting to both wired and wireless networks, as well as with VLANs, etc. Prefer experience in managing small, medium, and/or large AV projects. * Ability to climb a ladder as well as lift and carry 30 lbs. * AVIXA CTS, CTS-I, and/or CTS-D certifications. * Dante Level 1, 2, and/or 3 certifications. Required Certifications or licensure FTE 1.0 FTE (40 hours per week) Months Per Year 12 Months Work Days Monday - Friday Work Hours 8:00am - 5:00pm Type of Position Permanent Anticipated Ending Date if Time-Limited Position Number 7723 Job Posting Date 01/12/2026 Posting Close Date 01/26/2026 Number of Openings Single Incumbent Special Notes to Applicants PLEASE NOTE: This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application before you submit for this position. Applications must be submitted through the online application system to be considered. This position is being recruited at the Journey level. If no applicants apply who meet the required competency and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations. EEO Statement UNCW does not discriminate against any employee or applicant for employment because of his or her race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents - except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs. Eligibility for Employment Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. External Link to Posting ************************************ Applicant Documents

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionSalary: Commensurate with experience IT Support Specialist AVAILABLE: ASAP REPORTS TO: GLOW Academy Principal Do you: have a passion for ensuring all teachers and students have access to high quality technology in their school environment? believe that potential, not zip code, should determine a students trajectory for their future? believe in the power of being a girl and that all students have the potential to graduate from high school, go to college, and succeed in life? possess the willingness to collaborate with your colleagues and our school families, doing whatever it takes, to make our vision for our students a reality? If so, you are a great candidate to support technology services at GLOW Academy and Spark Academy, and we encourage you to apply for our current IT Support Specialist position. Position Overview The IT Support Specialist will provide hands-on technical assistance to staff and students, ensuring smooth operation of devices, networks, and educational technology systems. This role includes troubleshooting hardware and software issues, managing user accounts and security settings, maintaining accurate technology inventories, and supporting instructional technology by assisting with digital learning tools while helping plan and implement long-term IT improvements. Ideal candidates bring strong technical expertise, excellent customer service, and a collaborative approach suited for dynamic school environments. About GLOW Academy GLOW Academy (Girls Leadership Academy of Wilmington) is North Carolinas only single-gender charter school for girls in grades 6-12. Dedicated to educational equity and excellence, we support a diverse student population with a rigorous curriculum and holistic approach to learning. GLOW Academy is also proud to utilize this position to support Spark Academy, our early childhood development center, which fosters foundational growth for our youngest learners. GLOW Academy is located at 4100 Sunglow Drive in Wilmington. About Spark Academy Spark Academy offers reimagined early care and learning with a safe inspiring indoor and outdoor learning environment, a comprehensive data proven curriculum, collaboration with support agencies with a facility design that includes space for early intervention when needed, and an inclusive approach that includes families in their childrens most important years. Spark Academy is located at 1802 S. 17th Street in Wilmington. Qualifications Associate degree or equivalent experience in Information Technology, Computer Science, or related field. 1-3 years of experience in IT support, preferably in an educational or non-profit environment. Strong troubleshooting skills with Windows, ChromeOS, and mac OS devices. Knowledge of Google Workspace for Education, Microsoft 365, and basic networking concepts (Wi-Fi, DNS, DHCP). Excellent communication, organization, and customer service skills. Ability to work independently and collaboratively in a school setting. Experience with student information systems (SIS) and learning management systems (LMS). Familiarity with MDM (Mobile Device Management) platforms such as Google Admin Console or JAMF. CompTIA A+, Network+, or similar certifications preferred. Key Responsibilities Technical Support Provide first-level technical support to staff and students for hardware, software, network, and account-related issues. Troubleshoot and resolve issues with laptops, desktops, tablets, printers, projectors, and interactive whiteboards. Maintain a help desk ticketing system and ensure timely resolution of requests. Systems & Network Maintenance Assist with setup, configuration, and maintenance of network devices, servers, and classroom technology. Monitor network performance and assist with troubleshooting connectivity issues. Maintain an accurate inventory of IT assets and manage device check-in/out procedures. User & Security Management Support user account creation and permissions management for Google Workspace, Microsoft 365, and other school platforms. Ensure compliance with data privacy and cybersecurity best practices, including password management and endpoint security. Instructional Technology Support Provide training and assistance to teachers and students on educational technology tools and digital learning platforms. Support administration of standardized online testing environments (e.g., NWEA MAP, state assessments). Technology Planning Collaborate with school leadership and the Director of Technology to plan upgrades, deployments, and long-term IT initiatives. Recommend improvements to enhance system reliability and efficiency. Working Conditions School-based environment with frequent interaction with students, teachers, and administrators. May require occasional lifting of equipment (up to 40 lbs). Occasional evening or weekend hours during major technology upgrades or events. Periodic travel between Spark Academy and GLOW Academy campuses as needed. Schedule and Compensation This is a full-time, 11-month position aligned with our academic school year (August-June). Compensation: Commensurate with experience. Benefits State Health Plan of North Carolina Employer paid dental Competitive employer matched 401K program Supplemental Long Term Care coverage $20,000 life insurance policy Employee accrued paid sick, annual, and personal leave Other benefits are available at the employees expense

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Job Description Community Support Technicians needed for the Hubert area to work one on one with the Intellectual and Developmental Disabilities population providing Respite services. Technician will provide assistance with daily person needs and habilitative skills. 8 hours a week. 4 hours on Saturday and 4 hours on Sunday with flexibility on the scheduled timeframe. Requirements: Reliable Transportation Valid Driver's License High School Diploma or equivalent. Benefits: Medical Insurance (full time only) Dental Insurance Vision Insurance Telehealth -On line Doctor (Teledoc) 401K with company match Universal MH/DD/SAS is dedicated to helping individuals and families affected by mental illness, developmental disabilities and substance abuse in achieving their full potential to live, work and grow in the community. Universal MH/DD/SAS is a comprehensive, statewide, CARF-accredited community human service organization. Universal strives to provide integrated and quality services to our persons served within the areas of mental health, developmental disabilities, and substance abuse. Visit us on the web at ************

Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Technology Help Desk Technician Job Description February 2, 2026 12 Months , please contact Debra Bair at **************** or ************.

Position provides a high level of administrative support, to include development, testing, optimization, integration and implementation of clinic applications across the health care system. Works to optimize clinical processes and participates in designing, building, testing, training, implementing, evaluating, maintaining and enhancing information systems. Serves as mentor to other ITS staff. Qualifications Education/Certification: Master's degree preferred, Bachelor's degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training, and experience). Licenses Registered Nurse preferred. Experience: If a Bachelor's degree: 2 years of direct experience If an Associate's degree: 4 years of direct experience if a High School diploma of GED: 10 years of direct experience

On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit Powered by JazzHR Jq1FjtsM0c

Wilmington, NC | Global Laser Enrichment (GLE) Full-Time | On-Site Active security clearance required (DOE/NRC Q or Top Secret) At Global Laser Enrichment (GLE), secure, reliable information technology is foundational to advancing next-generation uranium enrichment technology. We are seeking an End User Support Specialist II to serve as the front line of IT support, ensuring users can operate efficiently while maintaining strict cybersecurity, regulatory, and compliance standards. Reporting to the GLE Information Security Programs Manager and working closely with IT staff and end users across the site, this role is ideal for a technically skilled professional who thrives in a highly regulated environment and enjoys balancing hands-on troubleshooting with system security and compliance responsibilities. Why Join GLE? Support mission-critical technology in a national security-focused environment Serve as a key member of a security-conscious IT organization Work directly with end users across engineering, operations, and corporate functions Gain exposure to classified systems, regulatory inspections, and cybersecurity programs Competitive compensation, strong benefits, and opportunities for growth What You'll Do: End User & Desktop Support Diagnose and resolve hardware, software, and connectivity issues for desktops, laptops, mobile devices, and specialized plant-floor equipment Maintain PC hardware, operating systems, applications, printers, and peripherals Assist users with PC-based software including Microsoft Office, engineering applications, and remote access tools Identity, Access & System Administration Manage user accounts, permissions, and multi-factor authentication (MFA) within Active Directory, following least-privilege principles Execute routine system imaging, deployment, patching, and configuration maintenance Assist with installation and upgrades of hardware and software components Cybersecurity & Regulatory Compliance Maintain workstations and systems in strict accordance with company policies, cybersecurity plans, and regulatory requirements Ensure unauthorized software or hardware is not introduced into the environment Identify and promptly escalate potential security incidents or policy violations to the Information Systems Security Officer (ISSM) Documentation & Audit Support Support NRC, DOE, and internal audits and inspections Maintain accurate documentation for hardware inventories, software licenses, system configurations, and baseline standards Provide technical documentation and specifications to support infrastructure planning and upgrades Additional Responsibilities Assist with maintaining compliance documentation aligned with NIST standards (e.g., 800-53, 800-171) and CNSSI 1253 Support activities in accordance with site cybersecurity and physical security control plans Perform other duties aligned with business and security needs Environment, Health & Safety (EHS) Adhere to radiological, environmental, and site safety requirements Immediately report safety or environmental incidents, unsafe conditions, or near misses Follow all EHS policies, procedures, and regulatory requirements Complete all required training, including laser safety training Perform safety and risk assessment duties as assigned What You'll Bring Active security clearance (DOE/NRC Q or Top Secret) Bachelor's degree from an accredited institution or a high school diploma with at least four years of equivalent relevant experience 2+ years of experience administering, operating, and documenting accredited classified information systems Hands-on experience with Windows 10/11 Pro, Active Directory, Office 365, VPNs, and SCCM/MECM Working knowledge of NRC, DOE or DoD requirements for classified information systems Strong understanding of NIST standards (e.g., 800-53, 800-171) and CNSSI 1253 Experience working with U.S. Government regulatory agencies Ability to remain calm under pressure and communicate clearly with non-technical users Industry certifications such as CompTIA Security+, CompTIA A+, or similar (preferred) Important Note Due to the sensitive nature of our work, U.S. Citizenship and the ability to obtain and maintain an NRC/DOE Q-Clearance- as well as ongoing nuclear site access- are required.

Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit

JOB TITLE: Information Technology Support Specialist Coastal Horizons Center, Inc., a recognized leader in substance abuse, mental health, rape crisis, prevention and criminal justice services in southeastern North Carolina, has an opportunity for an Information Technology Support Specialist to become part of our expanding organization. JOB DUTIES/RESPONSIBILITIES: The IT Support Specialist is responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution. This position is primarily focused on corporate applications and provides subject matter expertise related to all corporate software and application systems. Responsibilities include: Function as second level support for the EMR software and Office365 applications. Support all applications in the business Manage interface projects, and miscellaneous technology projects that assist or improve the functioning of the operations of the treatment department Assist and collaborate with report development as needed. Escalate and track problems that require cloud vendors to resolve. Monitor the help desk queue for all customer technical support issues. Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to queries either in person or over the phone. Respond to email messages for customers seeking help. Ask questions to determine nature of problem. Walk customer through problem-solving process. SKILLS/REQUIREMENTS: Associates degree/Technical School degree in software/hardware support area minimum, with combined education and experience minimum, or BS degree in Computer Science, Information Systems, or software vendor certification (Microsoft, Oracle, etc.) Should have 1-3 years of experience with computer repair, maintenance, software systems support, and information management systems. SALARY & BENEFITS: Competitive salary based on experience Comprehensive medical, dental, and vision insurance Educational loan repayment programs & Career growth Retirement savings plan/401K Paid time off programs, rollover hours, 14 paid holidays Employee engagement activities, resource groups, and diversity events HOW TO APPLY: Interested candidates should submit their resume and cover letter through our Careers Page. If you require an accommodation during the application process, please contact us at ************************. We look forward to reviewing your application! EEO STATEMENT Coastal Horizons is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity and expression, national origin, age, disability or protected veteran status. We celebrate diversity and are committed to creating an inclusive environment for all of our associates.

Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction. Job Description Short Description: Customer Desktop Support candidate needed uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Complete Description: Customer Desktop Support - Uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success. Works with Data Center Operations with user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.). Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications. Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions. Project Management - Ability to lead projects that require directing the work of others and with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success. Provides status on project work to management. Develop and maintain appropriate documentation for all responsible areas - This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually. System Security - It is the responsibility of all Technical Services Staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards. Qualifications Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installing and imaging new computers and loading of appropriate software for customers. Installing local and network printers and other peripherals and configuration of same. Migrating Data and user profiles. Documenting process and procedures related to technical field support activities.

Our digital advertising client is looking to hire a Copyeditor in LATAM to service their clients. They will be responsible for the basics of copyediting including: performing thorough grammar and spelling checks, review all copy for clarity and logical flow, using a multi-pass approach to catch different error types. They will also be responsible for content accuracy & style compliance including; ensuring correct spelling of all brand names, companies, products, places, and personal names. Verifying all dates are correct and match their day of the week (e.g., "Friday, September 9"). Applying correct AMA (American Medical Association) style throughout. Additionally will ensure formatting consistency across: o Headlines, subheads, bullet points, and spacing. o Slide notes (in PowerPoint decks), ensuring relevancy and correctness. - Check employee titles where mentioned; confirm via Microsoft Teams or email if unclear. - Review and resolve formatting issues such as widows, orphans, and bullet alignment. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - 5+ years of copy editing or proofreading experience. - Experience working on PowerPoint presentations and editorial QA of corporate or healthcare materials. - Excellent command of written English and editorial best practices. - High attention to detail and a methodical approach to reviewing documents. - Ability to work independently and under tight deadlines. - Availability for flexible, quick-turnaround assignments. - Strong knowledge of AMA style guidelines. - Experience working with or for healthcare or pharmaceutical companies.

Job Description We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you're computer-savvy and enjoy supporting end users, we'd like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction. Note: U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. This position may requires onsite presence and travel to project / client location/s Responsibilities The Onsite Desktop Support Technician role is to provide a single point of contact for local office end users to receive support and maintenance within the organization's desktop and laptop computing environment This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment (including but not limited to PC, terminals, printers and scanners) to ensure efficient workstation performance The person will also solve problem areas (in person) in a timely and accurate fashion and provide end-user assistance where required Monitoring queues for incidents or requests that require resolution Escalate to L3 team /Vendors in case assistance is required to resolve any issue Isolate system issues; diagnose standard software issues & report hardware issues to respective Vendors Prioritizing work based on the impact and urgency of the ticket Maintain compliance to Client policies and guidelines like desktop/laptop naming conventions, laptop building/rebuilding checklist, surrender, disposal (Kill Disks/Degauss) For open tickets requiring spares and accessories and work closely with asset management team in coordinating them Incident lifecycle management not limited to documenting work notes, attaching relevant knowledge and detailing incident resolution Fulfilment of Service Requests where necessary Track and report status of IMAC requests Verify completion of IMACs Enable end user / equipment Installs, Moves, and changes (IMAC) Requests Install new or enhanced functions or features: hardware, software, peripherals and configurations (e.g., peripheral upgrades, system reconfigurations, special requisition installations) User Data Transfer on need basis Hardware support to desktops, laptops (Windows/Mac.), Thin clients (Windows and Linux), Printers, Scanners Hardware imaging, deployment, and repair management services When de-installing equipment, de-tag equipment, erase and dispose of data and information residing on hard drives, strip for disposal, update in the asset tracking system that the equipment has been de-installed and disposed of, and prepare the equipment to the vital 3rd party for collection and disposal Steady State Asset Refresh (Does not include project activity of bulk device replacement) Assist asset management team in sharing the IMACs for new installations, movement on floors and carrying out physical verification activities Replacement of consumables for network printers and reporting issues to the appropriate vendor VIP Support (white glove service) Inventory management and labelling of devices within Client office environment Handling shipping and receiving requests for movement of end devices within Client office Requirements Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role Hands-on experience with Windows/Linux/Mac OS environments Working knowledge of office automation products and computer peripherals, like printers and scanners Knowledge of network security practices and anti-virus programs Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills Customer-oriented attitude No minimum qualification as long as you have experience

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Tier I IT Support Technician - Wilmington, NC Looking to join an incredible team of IT technicians in Eastern North Carolina that make a real impact by providing creative, resourceful solutions to challenging problems every day? Come join a team where you can learn continually, gain knowledge, certifications, and grow your IT skill set in an environment based upon continual improvement and growth. We are looking for resourceful, intentional, competent, highly skilled and customer-focused IT technicians to join our growing team. Every day presents new challenges and puzzles to solve at CW IT Support, with a chance to learn something new, or provide value with your current knowledge to our clients. We have a great team to call out upon if you get stuck, or you can be that team member to help grow and guide others in their knowledge. The more you learn, the more you can earn at CW IT Support, and we promote learning and growth by offering company paid training and certification testing. We offer competitive pay, excellent benefits (Health, Dental, Vision, 401k, Life Insurance, Long-term disability), a company paid cell phone (most employees can cancel their personal plan and forward their number), and you will have a dedicated service vehicle fully outfitted to help you get the job done right the first time. If this sounds like a career that interests you, then give follow the instructions below to apply. We would love to hear from you and have you on our team. If you really want to earn more, we have an aggressive bonus and incentive structure in place. We also have a profit sharing program in place where 10% of company profits monthly are paid out in bonuses to the team. Application Instructions: Apply over indeed - take the two assessments listed for the position as well. They should be sent to you after submitting your application. If we want to proceed with you in the process, we will E-mail you further instructions for the next phase of our hiring process. Salary: Salary for this position varies between $35,000 and $40,000. This will depend upon experience level and skill-set, among other factors. We offer profit sharing and benefits after 90 days as well as commissions on sales immediately. Benefits: We believe in offering stable employment and incredible benefits to our team members. We currently offer 100% paid medical, dental, and vision benefits for the individual, 75% for individual + child, and 67% Family. This comes with a company paid life insurance policy, long term disability benefits, 401k, and much more! We pay bonuses for passing certifications in the IT field, as well as reimburse for testing costs. We also pay for the training materials. Job Duties: Work primarily in a remote support role servicing clients in Eastern NC and surrounding areas. Working efficiently and communicating effectively with clients in a courteous manner is a must. Document remote support activity in ticketing system and continually update client information on file. Sell additional services / hardware when appropriate to help resolve client issues and meet their needs. We offer contract services, such as Anti-virus, backups, and carry inventory in-stock on our vehicles for commonly replaceable and upgradeable parts and network hardware. Support monitored services remotely when as needed (backup failures, anti-virus alerts, etc.) While working remotely you will be required to answer incoming phone calls, dispatch work, update tickets, etc. Responsible for taking the initial ticket from the customer and handling the issue if its something that can be resolved in 15 minutes or less, otherwise dispatching it to a tier 2 support technician for more advanced troubleshooting. Requirements: Excellent Customer Service Skills - Although this is a business based in technology, the relationships with clients come first!!! 1 years minimum in an IT support role, MSP experience is highly preferred! Experienced with end user desktop support including desktop hardware repair, drive replacement and disk imaging practices, operating system installation, malware remediation, and email system troubleshooting. Basic understanding of networking (DNS, DHCP, etc) Basic understanding of active directory would be a plus Self-driven and ability to work both independently, in a team environment, and act confidently in front of clients even when faced with difficult challenges. Work Location: One location

Summary: Assists in providing technical and facility support for training events and daily operations. This is a learning-oriented role focused on building skills in IT/AV support, troubleshooting, and facility coordination under mentorship. The candidate must have the ability to operate effectively under pressure adhering to the ProSol Core Values of Agility: rapid adaptation to the changing requirements and environment of our clients; Excellence: Service quality that exceeds the expectations of our clients; Integrity: Accountability and honesty−always doing the right thing; and Long-Term Commitment: Unquestioned loyalty and dedication to our clients, partners and employees. Key Responsibilities: * IT/AV Assistance: Assist with AV setups, equipment operation, and basic troubleshooting initially under guidance then independently once fully trained. Support system monitoring, maintenance tasks, and inventory tracking. * Technical Support: Respond to simple IT/AV issues, escalating complex problems. Document issues and resolutions under direction. Shadow senior technicians to learn advance troubleshooting procedures. * Facility Support: Open/close facility spaces, support/conduct event setup, manage keys/access cards, submit and track maintenance requests, and monitor post-event cleanup. Oversee contracted cleaning and report issues. Provide assistance during events, including occasional after-hours or weekend support. * Security Access: Assist in managing physical access to rooms, including issuing/collecting/tracking keys and access cards; Monitor security card inventory and report anomalies. * General Responsibilities: Demonstrate professionalism and a willingness to learn. Communicate effectively and work well with teams. Observe confidentiality and data security procedures. Maintain organization and assist in identifying minor issues. Work across various buildings and duties as assigned. Assist with collateral duties as training opportunities allow. Qualifications: * Basic understanding of AV/IT systems; motivated to learn and develop technical and operational skills. * Must have and maintain a Secret clearance. * Basic understanding of AV/IT systems; motivated to learn and develop technical and operational skills. * Possesses and applies expertise on multiple complex work assignments. * Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. * Operates with appreciable latitude in developing methodology and presenting solutions to problems. * Contributes to deliverables and performance metrics where applicable. Education and Experience: * 3 years experience in related field (Computer User Specialist LCAT to be referenced below) Clearance: Secret required. Work Days: Monday-Friday Core hours: 8 hour days 7:30-4:30 Travel: TBD. Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Additional information: ProSol is an equal opportunity employer, all interested qualified applicants are encouraged to apply, EEO/D/M/V/F. ProSol welcomes and encourages diversity in the workforce. All your information will be kept confidential according to EEO guidelines.