Sales representative vs outbound sales representative

The differences between sales representatives and outbound sales representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a sales representative and an outbound sales representative. Additionally, a sales representative has an average salary of $56,591, which is higher than the $45,723 average annual salary of an outbound sales representative.

The top three skills for a sales representative include sales process, product knowledge and customer service. The most important skills for an outbound sales representative are outbound sales, customer service, and excellent interpersonal.

Sales representative vs outbound sales representative overview

	Sales Representative	Outbound Sales Representative
Yearly salary	$56,591	$45,723
Hourly rate	$27.21	$21.98
Growth rate	4%	4%
Number of jobs	205,456	240,781
Job satisfaction	4.33	-
Most common degree	Bachelor's Degree, 54%	High School Diploma, 33%
Average age	47	47
Years of experience	4	4

What does a sales representative do?

Sales representatives primarily sell the company's products and services to businesses or organizations. They should be adept at closing out sales, negotiating, and providing customer service. They should be knowledgeable about the products or services of the manufacturer or producer they represent. They must also have strong analytical skills that would help them in coming up with cost-benefit analysis in assessing the current roster of clients and even prospective ones. Sales representatives should also be able to maintain good working relationships with all involved stakeholders, especially clients.

What does an outbound sales representative do?

An outbound sales representative focuses on securing sales by reaching out to clients through calls, correspondence, or face-to-face interactions. They primarily offer products and services, assisting customers every step of the way to ensure client satisfaction. To carry out their duties, they must perform research and analysis to identify business opportunities, develop sales strategies, generate leads, discuss product specifications with customers, introduce payment plans, and negotiate contracts. Moreover, an outbound sales representative must build positive relationships with clients while adhering to the company's policies and regulations.

Sales representative vs outbound sales representative salary

Sales representatives and outbound sales representatives have different pay scales, as shown below.

	Sales Representative	Outbound Sales Representative
Average salary	$56,591	$45,723
Salary range	Between $33,000 And $94,000	Between $24,000 And $84,000
Highest paying City	Boston, MA	Hoboken, NJ
Highest paying state	Massachusetts	New Jersey
Best paying company	Google	Altice USA
Best paying industry	Pharmaceutical	-

Differences between sales representative and outbound sales representative education

There are a few differences between a sales representative and an outbound sales representative in terms of educational background:

	Sales Representative	Outbound Sales Representative
Most common degree	Bachelor's Degree, 54%	High School Diploma, 33%
Most common major	Business	Business
Most common college	SUNY College of Technology at Alfred	SUNY College of Technology at Alfred

Sales representative vs outbound sales representative demographics

Here are the differences between sales representatives' and outbound sales representatives' demographics:

	Sales Representative	Outbound Sales Representative
Average age	47	47
Gender ratio	Male, 58.1% Female, 41.9%	Male, 45.9% Female, 54.1%
Race ratio	Black or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.5% Asian, 5.2% White, 72.5% American Indian and Alaska Native, 0.2%	Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.2% Asian, 5.1% White, 72.9% American Indian and Alaska Native, 0.2%
LGBT Percentage	6%	6%

Differences between sales representative and outbound sales representative duties and responsibilities

Sales representative example responsibilities.

Manage prospective leads and existing accounts through a CRM platform to accurately forecast revenue and develop long-term business partnerships.
Manage and create all content distribute via various social media outlets: Facebook, twitter, feedback blogs, etc.
Search for procurement contracts, attend trade shows, design flyers, postcards, etc.
Utilize POS sales software to maintain monetary sales information produce reports for organizational review.
Develop and maintain business relationships with businesses and policyholders using establish methods such as customer relationship management CRM.
Handle administrative and sales duties as Jr.

Outbound sales representative example responsibilities.

Contact medicare eligible recipients to sell medicare advantage plans through in-home meetings, community seminars and direct telesales.
Build rapport while selling customers solar panels, porches, and double glaze windows.
Assist customers with there questions and concerns, telemarketing, distribute flyers within neighborhood.
Require multitasking, responding appropriately to customer questions and concerns, and negotiating sales for additional products and services.
Educate customers and are experts in all TWC products, services and packages along with competitor's offerings.
Serve as expert and educator to customers on all TWC products, services and packages along with competitor's offerings.

Sales representative vs outbound sales representative skills

Common sales representative skills

Sales Process, 9%
Product Knowledge, 9%
Customer Service, 7%
CRM, 6%
Business Development, 6%
Sales REP, 5%

Common outbound sales representative skills

Outbound Sales, 25%
Customer Service, 11%
Excellent Interpersonal, 9%
Excellent Organizational, 8%
CRM, 7%
Inbound Calls, 5%

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Sales Representative vs Outbound Sales Representative

Updated January 8, 2025

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