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The differences between sales support representatives and business sales representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a sales support representative and a business sales representative. Additionally, a business sales representative has an average salary of $58,288, which is higher than the $38,310 average annual salary of a sales support representative.
The top three skills for a sales support representative include sales support, phone calls and POS. The most important skills for a business sales representative are business sales, customer accounts, and customer service.
| Sales Support Representative | Business Sales Representative | |
| Yearly salary | $38,310 | $58,288 |
| Hourly rate | $18.42 | $28.02 |
| Growth rate | 4% | 4% |
| Number of jobs | 319,292 | 226,438 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 68% |
| Average age | 47 | 47 |
| Years of experience | 4 | 4 |
A sales support representative is responsible for assisting the complex operations of sales departments, performing administrative duties under the supervision of a direct manager. Sales support representatives' tasks include acknowledging and encoding customers' orders in the system, processing payments, responding to the customers' inquiries and concerns about the products, writing sales reports, and updating the customer of the shipment details. They also support the sales representatives on selling goods and services to potential customers by creating marketing materials and communicating with customers over the phone and e-mail to generate revenues and increase profits.
A business sales representative's role is to develop strategies in identifying leads and opportunities to secure sales. Their responsibilities revolve around reaching out to clients to offer products and services, discussing the pricing and specifications of products, processing payments, and gathering necessary client information. They may also arrange appointments with clients to negotiate and sign contracts. Furthermore, as a business sales representative, it is essential to produce progress reports and presentations, handle issues and complaints, maintain records of all transactions, and regularly update databases.
Sales support representatives and business sales representatives have different pay scales, as shown below.
| Sales Support Representative | Business Sales Representative | |
| Average salary | $38,310 | $58,288 |
| Salary range | Between $30,000 And $48,000 | Between $31,000 And $108,000 |
| Highest paying City | Seattle, WA | Bothell, WA |
| Highest paying state | Washington | Washington |
| Best paying company | NetApp | Amazon |
| Best paying industry | Finance | - |
There are a few differences between a sales support representative and a business sales representative in terms of educational background:
| Sales Support Representative | Business Sales Representative | |
| Most common degree | Bachelor's Degree, 55% | Bachelor's Degree, 68% |
| Most common major | Business | Business |
| Most common college | SUNY College of Technology at Alfred | Stanford University |
Here are the differences between sales support representatives' and business sales representatives' demographics:
| Sales Support Representative | Business Sales Representative | |
| Average age | 47 | 47 |
| Gender ratio | Male, 39.9% Female, 60.1% | Male, 61.4% Female, 38.6% |
| Race ratio | Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2% | Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.7% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 6% | 6% |