Customer Service Manager
Store manager job in Ada, MI
The Customer Service Manager should be a highly motivated, high-energy individual with a strong desire to succeed and mentor our front-line bankers who can drive excellent customer service and operational performance while adhering to group policies and procedures. The Customer Service Manager is responsible for maintaining high customer retention, customer satisfaction and monitoring customer complaints as well as contacting service customers after their visit to monitor quality control and satisfaction. These functions range from hard to complex in nature. The Customer Service Manager will refer customers for products and services uncovered during interactions and/or conversations. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience.
Essential Functions
Leadership
Overall branch oversight for, service and operations and performance of Teller and Relationship banker staff. Will lead these efforts either independently or with the assistance of an Assistant Branch Manager or Branch Manager.
Lead team to provide excellent customer service with the ability to effectively resolve customer issues.
Responsible for sourcing, developing, coaching and leading a team that reinforces Union Banks core values, business objectives and employee performance standards.
Demonstrates and maintains a working knowledge of Union Bank's products, services, processes, and internal resources to stay informed, guide and lead the team.
Drive team's performance and lead by example in the following areas; Customer Service, Sales & Referrals, Operational Excellence.
Customer Service & Transactions
Promote good customer experiences by consistently providing best in class customer satisfaction.
Have a developed rapport with the customer base and have knowledge of account ownership.
Process a variety of transactions: including but not limited to check cashing, deposits, withdrawals, and payments.
Count, prove, and package currency and coin.
Redeem US Savings Bonds.
Assist in night depository functions.
Assist customers with safe deposit box access in accordance with bank policies and procedures.
Operating TCR machines where applicable including balancing the TCR drawer at the end of the day.
Funding and sales of pre-paid Visa Cards.
Process various transactions related to CDs.
Perform a variety of customer service transactions such as account holds, stop payments, ACH forms, AFT forms, and others forms/documents as needed.
Serve as ATM and/or Vault teller as assigned.
Act as a mentor to new employees
Issue instant issue debit cards where applicable.
Other duties as assigned from time to time by the Branch Manager.
Cash Handling & Operational Excellence
Responsible for knowing and adhering to appropriate security and emergency procedures.
Keep customer information in a secured area at all times while maintaining an organized work station.
Maintain knowledge of the bank's policies and procedures.
Cash checks following proper bank procedures, making sure funds are available and collected.
Maintain balancing record that is in line with policy and have the ability to find and correct outages and enlist help as appropriate.
Assist in the opening and closing of the branch.
Perform ongoing maintenance of scanners, validators, coin counters, TCR etc.
Help coordinate branch document retention and destruction in accordance with the bank's policies and procedures.
Sales & Referrals
Consistently meet or exceed sales referrals, as set by management. Proactively work to deepen both new and existing customer relationships through cross-sell opportunities.
Engage in consultative discussions with customers through the new account opening process to understand their financial picture and recommend products and services that best align with meeting their needs.
Lead branch huddles and participate in applicable sales meetings and staff meetings.
Maintain a thorough understanding of all Retail products and services offered.
Initiate conversations to uncover customer needs and effectively refer customer to line of business partners (Mortgage, Commercial, TM, etc.) for the selling of banks products and services.
Have a good understanding of the bank's IRA (Traditional & Roth) and HSA offerings, including tax benefits, contributions and distributions.
Have a good understanding of the bank's lending products.
Other Functions
Familiar with and abides by all bank regulations including but not limited to BSA and OFAC.
Familiar with and abides by all bank regulations
Other duties as assigned by Senior Management.
Working Conditions of the Job
Stationed in a branch within the teller area 95% of working time.
Ability to travel to work at different branches with short notice or as scheduled.
No particular hazards on the job.
Ability to stand for long periods of time, stoop, bend, twist and lift up to 50 pounds occasionally.
Requirements
Job Qualifications
Successful completion of the Customer Service Career Path.
Good interpersonal skills including listening, verbal and written communication between coworkers and customers.
Exemplary customer service skills.
Ability to follow directions and be attentive to details and accuracy.
Ability to retain confidential information.
Exemplify professional appearance guidelines as stated within the company policies.
Professional phone etiquette required for both internal and external communication.
Education & Work Experience
High school diploma or equivalent.
Prior cash handling and customer service experience required.
Prior management experience preferred.
3+ years banking experience preferred.
EEO Statement
Union Bank provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are treated fairly during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated. This does not list all of the duties of the job. Other duties and responsibilities may be assigned. This may be revised at any time. This job description is not a contract for employment and either the employee or the employer may terminate employment at any time, for any reason or no reason.
District Manager
Store manager job in Big Rapids, MI
Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations.
Key Responsibilities:
• Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies.
• Develop and implement strategies to drive sales growth and meet revenue targets.
• Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement.
• Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed.
• Ensure compliance with food safety, cleanliness, and health regulations at all locations.
• Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner.
• Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals.
Qualifications:
• Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.
• Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry.
• Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment.
• Strong leadership skills with the ability to inspire, motivate, and develop teams.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to prioritize and manage multiple tasks effectively.
• Flexibility to travel within the designated district as needed.
Benefits:
• Competitive salary commensurate with experience
• Performance-based bonuses
•
• Opportunities for career advancement and professional development
Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!
Manager of Employment Services
Store manager job in Big Rapids, MI
Under the direction of the Chief Human Resources Officer, the position oversees the employment processes, develops operating procedures and provides staff supervision and training. Responsibilities include ensuring employment process are in compliance with both external and internal requirements, provide direct support to both internal and external customers. Position Type: Staff Required Education: Bachelor's degree in Human Resources, Management or Business Administration. Required Work Experience: At least five years of recent leadership experience in the employment area with a large employer.
At least three years of demonstrated experience in supervising multiple staff (4 or more) in the human resources area.
Demonstrated experience with a multi-faceted employee management system.
Knowledge of policies, procedures, laws, and regulations related to employment. Required Licenses and Certifications: Physical Demands:
* Office Environment
* Moving
* Reaching
* Sitting
* Twisting
* Repetitive movement
Additional Education/Experiences to be Considered: Experience with Banner
Work experience in a higher ed capacity
Experience working with multiple unions
Multi State employer experience Essential Duties/Responsibilities: Develop, implement and evaluate employment processes and procedures. Ensure processes and procedures align with the university mission, goals and strategic plan.
Lead the employment process ensuring we are relevant and responsive to the needs of the university.
Ensure a strong customer service model that ensures that HR meets the needs of the students, faculty and staff.
Ensure compliance with governmental laws and regulations.
Coordinate the collection, compilation and maintenance of information necessary to carry out applicable human resources functions. Prepare periodic reports as necessary or requested.
Provide hiring process support to search committees.
Oversee the hiring process including position description creation and maintenance, hiring approval process, and posting and recruitment activities.
Manage new hire activities, including offer letters, new employee paperwork and onboarding.
Oversee the personnel action form (PAF) process to ensure compliance with university policy & procedures, bargaining unit contracts and other items as appropriate.
Oversee the applicant management system. Ensure the system is functioning properly, is updated as needed and that the information in the system is accurate.
Oversee the applicant management system to ensure postings are closed properly and in a timely fashion
Oversee the employee performance management process.
Oversee the unemployment process to ensure we are responsive and meet requirements of both the university and legal requirements.
Work with the CHRO to assure compliance with various laws, such as wage and hour, immigration and FLSA.
Lead the Ferris Faculty Association Supplemental Market Adjustment process.
Work with other HR staff to ensure completion of various University reports including but limited to IPEDS, HEADS and CUPA-HR.
Lead the hiring and training process and supervision for the HR employment team employees.
Serve as back-up to Banner HR related tasks associated with data security.
Oversee the annual service awards and employee recognition program.
Work with the HR data analyst to ensure HR data is accurate and relevant.
Work with the Manager of Benefits to ensure information is processed from the employment area for onboarding and exiting, accurately and timely.
Lead the HR process for annual salary increases, step changes or other employee transactions.
Serve as back-up when the CHRO is not available.
Cultivates an environment of belonging that values, respects, supports, and celebrates individual similarities and differences, allowing students, faculty and staff to thrive authentically.
Support, promote, and develop university student enrollment and retention initiatives.
Perform any other duties assigned within the position classification area.
Marginal Duties/Responsibilities: Skills and Abilities: Excellent interpersonal, oral and written communication skills.
Ability to organize and coordinate a number of complex projects at the same time.
Must be very organized and detail oriented.
Must be able to work under stress and meet established deadlines.
Ability to proficiently use Microsoft Office products.
Demonstrated successful experience working directly with people from diverse backgrounds, including cultural, educational, socioeconomic and life experiences. Required Documents:
* Cover Letter
* Resume
* Unofficial Transcript 1
Optional Documents: Special Instructions to Applicants: Initial Application Review Date:
January 5, 2026 Open Until Position is Filled?: Yes Posting Close Date:
EEO Statement: Ferris State University, an Affirmative Action/Equal Opportunity employer, is committed to enhancing equity, inclusion, and diversity within its community. Ferris offers employment opportunities to qualified candidates seeking careers in a student-focused environment that values opportunity, collaboration, diversity and educational excellence. Learn more about the Ferris Mission and community atferris.edu. The University actively seeks applications from women, minorities, individuals with disabilities, veterans, and other underrepresented groups. For more information on the University's Policy on Non-Discrimination, visit:Ferris Non-Discrimination Statement. Click here to learn more about working at FSU and KCAD.
Operations Manager
Store manager job in Whitehall, MI
Job DescriptionOperations Manager ResponsibilitiesThis position is responsible for providing leadership in manufacturing excellence, ensuring customer satisfaction, and driving continuous improvement across all key operational metrics including quality, productivity, cycle time, delivery, and cash flow. This role partners closely with supervisors, team leaders, engineering, planning, and support teams to strengthen execution, elevate performance, and build a culture of operational discipline and continuous improvement.
Benefits
Salary: $115,000+
Medical, dental, and vision insurance
401(k) savings plan with employer match
Paid time off including vacation, holidays, and sick leave
Life insurance and employee assistance programs
Professional development and leadership training
Collaborative environment focused on innovation, safety, and performance
Job Roles
Empowering talent - Identifies and removes obstacles to productivity; equips employees to perform at their best; supports cross-training and capability growth.
Flexibility - Responds quickly to changing priorities; navigates varied responsibilities and fast-moving operational demands.
Organized and time conscious - Manages time effectively; understands process duration; balances availability with proactive leadership.
Business-minded - Aligns people and resources with operational demand; anticipates needs using data and insights; supports informed decision-making.
Interpretation and synthesis - Converts multiple inputs into clear actions; interprets data, trends, and qualitative information to justify decisions and direction.
Rigor - Participates in audits; leverages systems thoroughly; gathers input across shifts; drives continuous improvement in processes.
Team orientation - Participates at both tactical and strategic levels; supports technical and operational needs when appropriate.
Trust and relationship building - Communicates openly; stays visible on the floor; reinforces expectations while highlighting strengths and achievements.
Ingenuity - Seeks efficiencies; solicits and implements improvement ideas from all levels.
Professional posture - Handles escalations objectively; reframes challenges as opportunities; represents the brand and workplace professionalism.
Key Responsibilities
Lead efforts to enhance manufacturing excellence and operational performance (quality, productivity, cycle time, delivery, cash flow).
Ensure adherence to all safety regulations; promote a clean and safe working environment.
Strengthen shop-floor discipline, planning, and execution.
Provide leadership for lean manufacturing and ABS initiatives.
Identify and eliminate non-value-added waste.
Improve product flow and implement method improvements to reduce labor content.
Develop and train team leaders, supervisors, cell facilitators, and manufacturing support personnel.
Promote Injury Free Event (IFE) reporting and address safety issues immediately.
Support budget development and department accountability.
Maintain effective communication and relationships with customers.
Develop strategic plans, team goals, and objectives that align with business unit priorities.
Cascade goals throughout the organization and ensure executional alignment.
Participate in cross-functional and corporate teams to support broader organizational goals.
Ensure delivery performance and customer commitments are met consistently.
Conduct capacity analysis; drive accuracy in standards and standard work.
Drive cost reductions and profitability improvement initiatives.
Reduce WIP and cycle time using lean tools.
Communicate relevant updates to staff, customers, and management.
Apply constraint management and OEE analysis to improve operational performance.
Provide leadership in implementing continuous improvement methods.
Collaborate with engineering on process modifications to improve quality and production flow.
QualificationsBasic Qualifications
High school diploma or GED
Minimum of 7 years of experience in manufacturing, including at least 5 years in leadership
OR
Minimum of 3 years of leadership experience with at least 1 year overseeing leaders
Legally authorized to work in the United States (no visa sponsorship available)
Preferred Qualifications
Bachelor's degree
Experience in the investment casting industry
Strong leadership skills and ability to engage and motivate teams
Ability to drive improvement using lean manufacturing, total quality, and Six Sigma methodologies
Strong technical understanding of manufacturing processes
Strong analytical, problem-solving, communication, interpersonal, organizational, and negotiation skills
Financial literacy and understanding of plant-level financials
Experience with tooling, molds, and dies (investment casting, injection molding, or stamping preferred)
District Manager
Store manager job in Belding, MI
Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district. As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations.
Key Responsibilities:
• Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies.
• Develop and implement strategies to drive sales growth and meet revenue targets.
• Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement.
• Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed.
• Ensure compliance with food safety, cleanliness, and health regulations at all locations.
• Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner.
• Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals.
Qualifications:
• Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.
• Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry.
• Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment.
• Strong leadership skills with the ability to inspire, motivate, and develop teams.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to prioritize and manage multiple tasks effectively.
• Flexibility to travel within the designated district as needed.
Benefits:
• Competitive salary commensurate with experience
• Performance-based bonuses
•
• Opportunities for career advancement and professional development
Join Empire Hospitality Group and become a part of our team dedicated to delivering exceptional guest experiences and building a positive and inclusive work culture across our QSR locations. Apply now to take the next step in your career!
Store Manager- Sally Beauty- 03810
Store manager job in Big Rapids, MI
SALLY STORE MANAGER:
By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair and we need passionate and talented people to make this happen!!
Are you a proven leader with a strong drive to succeed? Do you believe it is important to work hard but also have fun doing it? As a Store Manager, we want you to bring your leadership, talents, and experience to a team-oriented and dynamic environment. We believe that our success is based primarily on the advice and hard work of our valued team members to bring the Hair and Beauty world to our customers. Our managers are innovators, role models and coaches who drive results and the development of our team associates.
Your role as a Store Manager:
When it comes to the customer experience it all starts with you. Your role is to manage talent, inspire your team and make sure every customer comes away with a great experience. It is up to you to ensure that each customer receives an unforgettable experience and a custom-fit solution for their hair and beauty needs.You will ensure that your store meets or exceeds sales goals by overseeing all store operations with an emphasis on maintaining assigned budget, controlling expenses, growing sales, and managing inventory.
You will protect customers, associates, and store assets by ensuring that all staff follows safety and security rules and procedures, as well as Company policies.
You will make sure your store always looks its best!
Why youll love working here:
The people are creative, fun and passionate about beauty.
Generous product discount and free sample products.
You will receive a great education regarding our products.
You will have ample opportunity for growth.
You may qualify for one or more of the following medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked.
Requirements:
Qualifications to be a Store Manager:
At least 3 years of customer service/retail sales experience and 1 year of previous sales management experience.
Previous experience in operational, financial and performance management.
Cosmetology license is a plus but not required.
Must be 18 years of age or older.
Passion for all things hair and beauty!
Legal wants you to know:
Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation.
May be exposed to fumes and odors upon occasion.
Working Conditions/Physical Requirements
The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals.
Additional Information:
Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you.
At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth.You are welcome here, and you can thrive here. We find beauty in YOU. Join us.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.
SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Auto-ApplyGeneral Manager $55,000 - $60,000 / Annually
Store manager job in Greenville, MI
Compensation Type: Salary Reports To: Operations Specialist Accountability Chart Tier: Tier 2 Accountability Chart Seat: Lead Operations Assist Purpose: 4 Major Roles: 1. LMA 2. Adherence to Policies and Procedures 3. Expense / Sales Targets
Met
4. Guest Experience
Our purpose is to bring communities together through the power of hospitality and shared
experiences.
We take great pride in our Core Values and we are looking for likeminded people to join our
team!! If you exhibit the following traits, we want you!!
• Committed to Excellence
• GRIT
• Resilience
• Open & Honest
Capacity Requirements:
Mental Capacity: Skills, learned abilities, training, experience and knowledge.
• Previous experience as a salaried manager.
• Bachelor's Degree or equivalent experience in hospitality and food & beverage.
• Word, Excel, Outlook, R365 and Point-of-Sale System proficiency.
• Must be certified in Food Safety.
• Must comprehend the P&L budgeting process and accurately analyze data to
determine the strengths and opportunities of restaurants.
• Ability to oversee payroll accuracy and process in a timely manner.
• Ability to maintain high standards for restaurant cleanliness, sanitation and food &
beverage quality.
• Ability to write and deliver accurate and specific behavioral feedback to directs
through same page meetings, quarterly conversations and annual reviews.
• Ability to interview, hire competent team members, oversee training and develop
Certified Trainers in their areas of influence.
• Works with the Operations Specialist to deliver cascading messages.
• Seeks out and responds positively to guest feedback, always searching for ways to
provide better quality food, beverage and service.
• Has a belief in the company's VTO and a desire to achieve it.
• Ability to conduct weekly Level 10 meetings
• Performs and curates the criteria listed on the daily, weekly and monthly checklists.
• Accomplishes assigned rocks by using the Getting What You Want tool.
Emotional Capacity: How you relate to others
• Working independently while contributing to the culture of accountability.
• Provide exceptional service and response time to both internal and external guests.
• Demonstrate consistency through words and actions - Seeks out, accepts and
integrates constructive feedback and maintains control during difficult situations.
• Be open and honest in your communication, while adapting your approach to
resonate effectively with diverse audiences.
• Be adaptable, flexible and ready to pivot.
Physical Capacity: Stamina, physical demands, energy and tenacity.
• Ability to work 14-18 hour shifts, up to 6 days per week.
• Ability to lift up to 50 pounds.
• Ability to work in a standing position for extended periods of time.
• Ability to reach, bend and stoop frequently.
• Ability to fill in where needed to assist all team members to ensure guest service
standards and efficient operations.
• Attend P&L review meetings each quarter with the Operations Specialist to execute
financial plans and maintain compliance to financial objectives.
• Attend all EOS events as scheduled.
Time Capacity: Available time + self-discipline to use time effectively.
• Ability to complete rocks and other to-dos in a timely manner.
• Maximize efficiency to complete workload in a timely fashion.
• Open availability to work nights and weekends.
• Minimum 5 days, 55 hours per week. yle="margin-left:0in; margin-right:0in">We are an EOS (Entrepreneurial Operating System) ran company that holds our teams to the highest of standards. Our purpose is to bring communities together to experience Sicilian - American tradition!
We take great pride in our Core Values and we are looking for like-minded people to join our team! If you exhibit the following traits, we want you!!!
Be a Community.
Be positive.
Be part of the Solution.
Be Proud.
Be Respectful.
Be Consistent. Be Accountable.
A few of the benefits we offer:
Flexible Scheduling
Employee Discounted Meals
Friends and Family Discount
Health Insurance
Virtual Mental Health Care
Virtual Pet Care
Employee perks program
Advancement Opportunities
Some of the job duties include:
Participates in all EOS functions
Lead, manage, and hold your team accountable
Complete, in a timely manner, your company Rocks and To Do's
Understands the P&L and budgeting process. Completes accurate sales and cost projections
Has a good working knowledge of specs and standards in both the FOH and BOH
Proactively identifies food, beverage and service opportunities during a shift
Accurately analyzes data to determine the strengths and opportunities of the restaurant
Effectively gets the management team to align on the priorities and to manage with consistency
Effectively communicates goals, roles and responsibilities to the management and staff
Writes an effective schedule that balances the need for team development and satisfaction with needs of the business
Seeks out and responds positively to guest feedback, always searching for ways to provide better quality food, beverage and service. Displays a sense of urgency in resolving guest issues and to the guest's satisfaction
Assistant Store Manager
Store manager job in Whitehall, MI
Job DescriptionDescription:
The Assistant Store Manager is responsible for supporting the Store Manager in all aspects of store operations, including managing employees, ensuring excellent customer service, and maximizing sales. The Assistant Store Manager will help to develop and implement strategies to improve the store's performance and profitability while maintaining a positive and welcoming environment for customers and employees. This position is a development role that is intended for those who aspire to become a Retail Store Manager.
Responsibilities:
Assist in recruiting, interviewing, selecting, and retaining store employees.
Assist in managing and developing store employees for optimal performance in sales and store operations.
Assist in developing teams selling skills.
Assist in educating the team about the products sold in store.
Ensure that the store operates smoothly and efficiently, including managing inventory, monitoring expenses, executing promotional strategies and scheduling of employees.
Provide excellent customer service, including handling customer inquiries and complaints, resolving issues, and ensuring a positive shopping experience for all customers.
Obtain product knowledge about all products as well as awareness of current product launches and promotions.
Create relationships with customers in order to suggest products.
Meet or exceed store sales and operational goals.
Collaborate with the Store Manager and other employees to ensure that the store meets or exceeds all operational and financial targets.
Maintain a safe, clean, and organized store environment, including implementing and enforcing all company policies and procedures.
Provide feedback and recommendations to the Store Manager on employees, operations, and sales issues, including but not limited to recommending process improvements, trainings, marketing strategies, and product offerings.
Manage all store operations daily, including but not limited to inventory, cash handling, staffing, customer service, and cleanliness.
The majority of business hours are spent standing on the sales floor greeting customers, coaching employees, and running the business where it matters most.
Open and close the store.
Full-time hours and must be able to work evenings, weekends, and holidays.
Requirements:
Knowledge and Skills:
Written and Communications
Customer Service
Microsoft Office
Store Operations
Basic math of adding and subtracting
Qualifications:
At least 21 years or older
Completion of high school degree
Flexible to work weekends and holidays
Flexible to work 12 hour shifts at times
Standing for long periods of time
Ability to lift up to 50 pounds
Benefits:
Health, dental, vision, life insurance effective after 60 days of employment.
Merchandise discounts.
Development and growth opportunities
Merit increases bi-annually
Recognition Program
Monthly bonus potential
Assistant Store Manager
Store manager job in Whitehall, MI
The Assistant Store Manager is responsible for supporting the Store Manager in all aspects of store operations, including managing employees, ensuring excellent customer service, and maximizing sales. The Assistant Store Manager will help to develop and implement strategies to improve the store's performance and profitability while maintaining a positive and welcoming environment for customers and employees. This position is a development role that is intended for those who aspire to become a Retail Store Manager.
Responsibilities:
Assist in recruiting, interviewing, selecting, and retaining store employees.
Assist in managing and developing store employees for optimal performance in sales and store operations.
Assist in developing teams selling skills.
Assist in educating the team about the products sold in store.
Ensure that the store operates smoothly and efficiently, including managing inventory, monitoring expenses, executing promotional strategies and scheduling of employees.
Provide excellent customer service, including handling customer inquiries and complaints, resolving issues, and ensuring a positive shopping experience for all customers.
Obtain product knowledge about all products as well as awareness of current product launches and promotions.
Create relationships with customers in order to suggest products.
Meet or exceed store sales and operational goals.
Collaborate with the Store Manager and other employees to ensure that the store meets or exceeds all operational and financial targets.
Maintain a safe, clean, and organized store environment, including implementing and enforcing all company policies and procedures.
Provide feedback and recommendations to the Store Manager on employees, operations, and sales issues, including but not limited to recommending process improvements, trainings, marketing strategies, and product offerings.
Manage all store operations daily, including but not limited to inventory, cash handling, staffing, customer service, and cleanliness.
The majority of business hours are spent standing on the sales floor greeting customers, coaching employees, and running the business where it matters most.
Open and close the store.
Full-time hours and must be able to work evenings, weekends, and holidays.
Requirements
Knowledge and Skills:
Written and Communications
Customer Service
Microsoft Office
Store Operations
Basic math of adding and subtracting
Qualifications:
At least 21 years or older
Completion of high school degree
Flexible to work weekends and holidays
Flexible to work 12 hour shifts at times
Standing for long periods of time
Ability to lift up to 50 pounds
Benefits:
Health, dental, vision, life insurance effective after 60 days of employment.
Merchandise discounts.
Development and growth opportunities
Merit increases bi-annually
Recognition Program
Monthly bonus potential
Retail Assistant Manager - Full-Time
Store manager job in Big Rapids, MI
Brand Overview:As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our success is deeply rooted in our commitment to our values.Ready to apply? We currently have an opportunity for a Retail Assistant Manager - Full-Time to join our team located at our Store 0623-Sattler Square-maurices-Big Rapids, MI 49307.
Ready to help bring feel good fashion for real life™ to hometowns across North America? We're looking for individuals with a passion for fashion that have what it takes to give the kind of exceptional service our customers know, love and deserve from us. Since 1931, we've helped women look and feel their best every day - making maurices not only a special place to shop, but a great place to work and connect. Apply today!
Position Overview:
maurices is a world-class specialty retailer that caters to young-at heart fashionistas in small towns. We pride ourselves on our excellent training programs and the consistent feedback we get from our associates who love to work here. We genuinely care about our customers, our communities, our associates, our business partners, and our results.
We value the unique strengths and diversity of each individual, which makes us a better place to work, a better store to shop, and a better member of our communities. Associates in all positions play an integral role in our business.
What you'll do:
This Assistant Store Manager assists in the supervision of a store team focused on creating an unforgettable shopping experience that leaves our customers looking and feeling their best. You will be supported in developing leadership skills to help build your career path. The assistant manager interacts with customers regularly, providing styling advice and strategizing to achieve team sales goals.
What you'll get in return:
· A flexible work schedule
· Working with a team that believes in our ‘Work Smart and Have Fun' Value
· A growth-minded atmosphere in a positive and supportive environment
· A 40% discount
· Well-rounded benefits offering; including mental, physical, and health resources
Position Requirements:
Assistant Manager candidates must have
· 1 year of customer service experience required. Supervisory experience preferred.
· Ability to foster a team while creating a positive working environment
· Experience in training and directing others
· Ability to take initiative and participate in making decisions
· Demonstrated ability to achieve goals
· Computer proficiency
· Ability to work a flexible schedule
The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
All replies confidential - maurices is an equal opportunity employer.
Location:
Store 0623-Sattler Square-maurices-Big Rapids, MI 49307
Position Type:Regular/Full time
Benefits Overview:
*********************************
Equal Employment Opportunity
The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.
The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.
Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.
Auto-ApplyStore Manager
Store manager job in Cadillac, MI
Our client in Cadillac, MI is seeking a Store Manager to join their growing team. In this leadership role, the Store Manager is responsible for overseeing daily store operations, ensuring exceptional customer service, and driving overall sales performance. They lead by example as brand ambassadors and product experts, guiding their team to deliver a positive and engaging shopping experience while helping customers find the best solutions to meet their needs.
Key Responsibilities:
o Lead, coach, and develop a high-performing sales team to achieve store goals.
o Ensure an exceptional customer experience by maintaining high service standards.
o Monitor and drive sales performance, KPIs, and profitability.
o Manage daily store operations, including opening/closing procedures, cash handling, and scheduling.
o Oversee inventory control, stock replenishment, and visual merchandising.
o Recruit, train, and onboard new team members.
o Handle customer inquiries, feedback, and conflict resolution professionally.
o Maintain compliance with company policies, procedures, and safety standards. o Analyze sales reports and implement strategies to improve performance.
o Collaborate with corporate or regional teams on promotions, marketing, and events. o Other duties may be assigned.
Key Qualifications and Characteristics:
o High school diploma or equivalent; associate or bachelor's degree preferred.
o 2+ years of retail management experience, preferably in home furnishings or furniture. o Proven leadership, team-building skills and meeting established performance targets. o Maintain up to date industry knowledge and trends.
o Strong communication, problem-solving, and organizational abilities.
o Proficiency with POS systems and basic computer applications.
o Ability to work in a fast-paced environment with flexible hours including evenings; weekends and holidays are required.
o Positive attitude and a passion for coaching and mentoring teams.
Store General Manager - Cadillac, MI
Store manager job in Cadillac, MI
Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
* We love all pets like our own
* We're the future of the pet industry
* We're here to improve lives
* We drive outstanding results together
* We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.
Position Overview
The General Manager is responsible for leading through Petco's vision of "Healthier Pets. Happier People. Better World." in order to develop a high-performing team that consistently delivers top-line sales growth while maintaining a focus on the welfare, health, and proper care of all animals. The GM leads a team Pet Care Center managers, leaders and partners and is accountable for all aspects of managing a single Pet Care Center. The General Manager drives their business through a focus on people (talent acquisition, training, and development), performance (guest service, sales, and expense control), and process (standard operating procedures and policies), which will result in overall profitability. This position requires a passion for pets, ability to inspire and lead a team, focus on process excellence, a drive for results.
Position Responsibilities
The GM regularly exercises discretion and independent judgment as they execute all Pet Care Center activity to create the best possible partner, guest, and pet experience. As a leader of people & pet care, the GM should execute all tasks skillfully and consistently. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
People
* Build a team that embodies the Petco brand by delivering exceptional service and driving guest loyalty.
* Attract, hire, and retain a diverse team of top talent.
* Train, coach, and develop leaders and hourly Pet Care Center partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models.
* Create a professional environment that inspires and encourages the growth and engagement of partners.
* Lead and implement a positive culture of teamwork, inclusion and collaborate by working alongside the team, establishing priorities, and provide clear direction.
* Ensure quick and courteous service to all Petco guests by helping partners determine the guest's needs and by sharing product knowledge with partners to enable them to suggest the appropriate solutions to meet the customer's needs.
* Responsible for all partner performance management in the Pet Care Center.
* Demonstrate and support a continuous improvement and growth mindset.
Performance
* Meet or exceed goals related to totals Pet Care Center sales, profitability, and operational excellence.
* Schedule and adjust labor hours & payroll to maximize productivity, achieve sales & payroll goals, and complete workload.
* Review and interpret financial and operational reporting regularly, including Pet Care Center visits and audit results.
* Identify underperforming metrics and develop strategies that leverage Petco programs, tools, and resources to improve and grow the business.
* Market the Pet Care Center and its products, oversee planning of on site and community events, such as adoptions, school visits and other local promotions and animal-welfare events.
Process
* Ensures the proper health, appearance, welfare, and proper handling of all animals.
* Ensures merchandise is properly priced, displayed and stocked according to inventory levels appropriate for the store; make merchandising decisions with consideration of visual standards, special ad set-up and monthly ad planner guidelines, adjusting these as necessary to best implement in each individual store.
* Completes and submits accounting, inventory management and payroll paperwork in a timely manner; ensures all expenses are maintained within budgeted levels.
* Maintains the Pet Care Center's appearance adheres to Petco operational standards and safety procedures.
* Protect Petco pets & merchandise and minimize loss by ensuring all Pet Care Center standards and operating procedures are met, including workplace safety, inventory control, and loss prevention.
* Ensures Pet Care Center is opened/closed in accordance with policies and procedures, especially those relating to safety and security.
* Responsible to maintain the Pet Care Center's professional image, appearance, and cleanliness.
#LI-LF2
Other Essential Duties
* MODEL INSPIRING LEADERSHIP. Model leadership and selling behaviors to Pet Care Center partners and associates. Provide proactive leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals. Serve as an effective advocate for change and growth.
* PROMOTE SAFETY. Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center. Bottom line, the safety of partners, guests and pets is our #1 priority.
* FOSTER A COLLABORATIVE CULTURE. Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork.
* PRIORITIZE TALENT DEVELOPMENT. Ensure a strong talent bench with partners who can successfully execute the company's plans, meet objectives, and manage an engaged workforce. Ensure continuation of excellence in Petco's partners through developmental programs and leadership opportunities. Actively pursue the development of bench strength through internal training and external recruitment.
* ENGAGE AND BE PRESENT. Represent Petco's brand and image at a high level through strong culture and positive leadership. Lead our team in a way that is committed to high standards within a fun working environment.
Education and Experience
* In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of basic business & finance acumen, analysis and problem-solving skills, and high focus on people development & guest service.
* Excellence in communication and computer skills are also required.
* Three or more years of management experience or the equivalent is required, while previous retail management experience is preferred.
* A working knowledge of general business practices is highly desirable, as are strong organizational skills.
* A qualified applicant will possess an aptitude for demonstrating strong customer service and the ability to instruct others. In addition to having a professional appearance and demeanor, the applicant must also demonstrate a keen and genuine interest in all kinds of animals.
* Must be licensed to operate a motor vehicle. Completion of specific PETCO Management Achievement Program Modules as well as internal management roles may be required for internal candidates.
Supervisory Responsibility
The General Manager directly supervises a team of leaders and is responsible for all Pet Care Center partners including services.
Work Environment
The majority of job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that an employee leave the Pet Care Center briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required.
Contacts
This position has continuous contact with the general public at the Pet Care Center and at Pet Care Center -related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers. Contact outside of PETCO may be required in order to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc.
#PetcoGM
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: ************************************************************************************
Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí:
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Travel Center Store Manager
Store manager job in Fremont, MI
Las Vegas Petroleum is on the lookout for a motivated and results-driven Store Manager to join our spirited team. As a key decision-maker within our growing network of convenience stores and gas stations in the Saginaw area, you will be responsible for driving store operations while ensuring our customers receive the highest quality of service.
Job Overview:
The Store Manager will be at the helm of daily operations, leading a team dedicated to creating an exceptional shopping experience for our customers. You will be expected to implement business strategies that promote sales, profitability, and a positive environment for both customers and employees.
Key Responsibilities:
Direct daily store operations and supervise the staff.
Ensure optimal inventory levels, conduct regular stock checks, and handle ordering.
Provide outstanding customer service and resolve any customer issues promptly.
Analyze sales data and performance metrics to achieve revenue goals.
Training and onboarding of new employees, along with ongoing staff development.
Maintain cleanliness and organization throughout the store.
Implement marketing initiatives to drive store promotions and events.
Ensure compliance with health and safety regulations.
If you're ready to take your management career to the next level and help us elevate the Las Vegas Petroleum experience, we encourage you to apply now!
Requirements
Minimum of 3 years of experience in retail management or a related field.
Strong leadership and team management abilities.
Exceptional customer service skills with a focus on creating a welcoming atmosphere.
Ability to analyze financial reports and sales data.
Effective communication skills to interact with staff and customers.
Strong organizational skills and attention to detail.
Familiarity with inventory control and loss prevention strategies.
Ability to work flexible hours, including nights, weekends, and holidays.
Physical Requirements:
Must be able to stand for long periods and lift items up to 50 pounds.
Must be able to perform various physical tasks related to store management and customer service.
Benefits
Competitive salary based on experience.
Comprehensive health, dental, and vision benefits.
Opportunities for career growth and development within an expanding company.
401K.
Auto-ApplyAssistant Store Manager Full-time
Store manager job in Mount Pleasant, MI
Full-time Description
Interested in an employer that is interested in you?
At Goodwill we offer:
Up to 20 paid vacation days in the first year
Professional development services, personal support services
Tuition reimbursement
401(k) plan with employer match after six months
Medical, Dental, Life, Disability and Accidental insurances available
20% discount at the greater Grand Rapids retail stores
Goodwill is a values-driven organization where integrity, respect, innovation, stewardship, and excellence guide our decisions and actions. We believe that different experiences and perspectives make us stronger and help us better serve our community.
The Assistant Store Manager position starts at $18.00 an hour.
Oversee, in concert with the Store Manager, the behavior of all hourly personnel, and be responsible for operating a safe, clean, and friendly place of business.
To act in a leadership capacity demonstrating professional behavior and decision making, effective interpersonal communication skills, and setting an example for all Goodwill staff.
Provide excellent customer service, including greeting and assisting customers and donors promptly.
Address and/or communicate customer and donor concerns to store manager.
Along with store manager, ensure full completion of staff training and support opportunities for cross training for all Team Members.
Assist store manager in meeting sales and production goals.
Maintain merchandising standards in stocking and re-sets, following sizing, categorizing and pricing guidelines. Maintain all backroom operating standards.
Assist in implementing and controlling store procedures and Goodwill policy.
Accurately complete the daily, weekly and monthly reports on time.
Assist in maintaining daily and weekly cash handling and banking procedures.
Adhere to established store hours and check security of building upon opening and closing. Ensure store safety and security.
Responsible for fulfilling all frontline staff duties as assigned.
Follow Goodwill safety practices.
Comply with Goodwill attendance and punctuality standards of behavior.
Effectively communicate the mission of Goodwill to customers and donors.
Promote and support Goodwill activities and initiatives.
At Goodwill, we are Changing Lives and Communities Through the Power of Work!
Goodwill is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please email *****************
Requirements
Qualifications:
High School diploma or equivalent is required. Solid mathematical skills. Some managerial and retail sales experience preferred. Must have valid Driver's License as well as reliable personal transportation (personal vehicle).
Physical/Emotional Demands:
While performing the duties of this job, the employee is often required stand, walk, use hands, reach with hands and arms, talk or hear; and occasionally required to sit, climb or balance, stoop, kneel, crouch or crawl, taste or smell and operate computer.
The employee must often lift and/or move up to 10 pounds; regularly lift and/or move up to 25 pounds; and occasionally lift and/or move up to 50 pounds.
Specific vision abilities required by the job include distance, color, peripheral, depth perception, and ability to adjust focus.
Well-developed sense of responsibility and coping ability.
Organizational Competencies:
All employees are required to uphold the values of Goodwill Industries of Greater Grand Rapids (GIGGR) Integrity, Stewardship, Innovation, Excellence, and Respect. All employees are required to comply with the policies, procedures, and safety program of GIGGR. All employees are required to uphold standards for GIGGR accreditation, including Goodwill Industries International and CARF. Employees are required to follow all state and federal laws and regulations, including but not limited to those related to recipient rights, confidentiality, and the Health Insurance Portability and Accountability Act (HIPAA).
Retail Store Manager-Full Time
Store manager job in Fremont, MI
Store Manager- Full Time We are seeking a dedicated and experienced Store Manager to lead our retail location in Fremont, MI. The ideal candidate will be responsible for overseeing daily store operations, managing staff, and ensuring an exceptional customer experience. This role requires strong leadership skills, a customer-focused mindset, and the ability to drive sales and operational excellence.
Key Responsibilities
* Manage and supervise store staff, including hiring, training, scheduling, and performance evaluations.
* Ensure high levels of customer satisfaction through excellent service and problem resolution.
* Oversee inventory management, including ordering, stocking, and loss prevention.
* Drive sales growth by implementing effective merchandising and promotional strategies.
* Maintain store appearance and ensure compliance with company policies and procedures.
* Prepare and analyze sales reports and financial data to optimize store performance.
* Ensure a safe and clean working environment for employees and customers.
* Collaborate with corporate management to meet business goals and objectives.
Qualifications
* Proven experience as a Store Manager or in a similar retail management role.
* Strong leadership and team management skills.
* Excellent communication and interpersonal abilities.
* Ability to analyze sales data and make informed business decisions.
* Customer-oriented with a problem-solving attitude.
* Familiarity with retail management software and POS systems.
* High school diploma or equivalent; a degree in Business or related field is a plus.
How to Apply
If you are passionate about retail management and ready to lead a dynamic team in Fremont, MI, please submit your resume and cover letter for consideration.
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Store Manager
Store manager job in Fairplain, MI
Store Manager - Aftermarket / Salvage Auto Parts
Full-Time (6 days a week)
About Holbrook Auto:
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We are a dynamic and fast-growing auto parts business committed to providing top-notch services and products to our customers. Our team is passionate about the automotive industry, and we are looking for an experienced and motivated Manager to join our ranks.
Key Responsibilities:
Oversee daily operations of an Aftermarket / Salvage Auto Parts Store.
Ensure customer satisfaction by providing excellent service and addressing inquiries and concerns promptly.
Manage and supervise staff, including scheduling, training, and performance evaluations.
Communicate effectively with the Human Resources department regarding staff-related matters.
Proficient use of Microsoft Office Suite for various administrative tasks.
Prepare and reconcile cash drawers and complete end-of-day paperwork accurately.
Conduct regular audits of inventory, maintain stock levels, and ensure accurate record-keeping.
Develop and implement strategies to increase store sales and improve operational efficiency.
Foster a positive and productive work environment through leadership and team-building skills.
Address and resolve any issues related to staff or store operations in a timely manner.
Qualifications:
Proven past experience as a manager in the retail or automotive parts industry.
Strong proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
Excellent organizational and leadership skills.
Ability to effectively communicate with staff and Human Resources.
Strong attention to detail, particularly in financial reconciliation and inventory management.
Customer-oriented with excellent problem-solving abilities.
Flexible to work 6 days a week, including weekends and holidays.
Benefits:
Competitive pay
Health insurance offered after 90 days
Employee discounts
Opportunities for professional growth and development
Assistant Manager - Full Paid Training
Store manager job in Clare, MI
Our mission is to build connections between our clients and their potential customer base by creating a standard of excellence and providing top notch service while, fostering our teams' growth through a rewarding and progressive environment. The growth of our team members is our highest priority. We are passionate about delivering quality and results. Optimum Retail Dynamics values teamwork within our agency and strives for good partnerships across all platforms.
Job Description
Immediate openings !
*WE ARE LOCATED IN MT. PLEASANT, MI*
We are currently looking to train Entry Level Managers / Assistant Managers to help oversee our Mount Pleasant, MI location and help with our expansion goals for 2015. This is an entry-level position with the opportunity for management in months, not years! We're continuing to expand due to our clients demands and the growth hasn't stopped!
Successful entry level candidates will be responsible for the set up and execution of events throughout the Greater Mount Pleasant area with our huge retail venue clients. Clients and products represented vary from home entertainment to consumer electronics. We are looking for several qualified individuals to train.
• Establish personal goals that are consistent with company standards of productivity.
• Learn to overcome objections; ask for the sale; expected outcome, and services.
• Follow all company safety policies and procedures.
Qualifications
JOB REQUIREMENTS
• 1-3 years leadership experience
• Outstanding communication skills both verbal and written.
• Professional appearance and outstanding work ethic.
• Great attitude with a high-energy personality.
• Superior customer service skills.
• Self-starter and self-motivated.
Compensation
• Exceptional Earning Potential
• Generous Bonus Levels
• Incentives
• Full Training & Support
• Hourly Wage
• Great Advancement Opportunities
Additional Information
All your information will be kept confidential according to EEO guidelines.
Send in your resume today or call Carmen in the HR Department at ************** for Immediate Consideration!
Assistant Manager
Store manager job in Sparta, MI
Job DescriptionSubway of Sparta is seeking a dynamic individual to help manage the day to day operations of their sub shop. As part of the Subway Team, you as an Assistant Manager will focus on seven main things:
Providing an excellent Guest experience
Ensuring that great food is prepared & served
Keeping our restaurants functional, clean and beautiful
Controlling inventory
Scheduling and supervising staff
Maintaining standards of restaurant safety and security
Being a team player
In addition to the role of a Shift Manager, key parts of your day to day will consist of:
Managing a staff of 4-12 including assigning and evaluating work
Assisting in the planning of special events and promotions in restaurant, coordinating any training needed to make events successful
Assisting with product ordering and inventory as needed
As a Subway Team Member, you'll have access to:
Brand partnership discounts
Scholarship Opportunities
Opportunity to earn University course credits
Hands on career experience in a restaurant business
PREREQUISITESEducation: High school diploma or equivalent Experience: Experience in a restaurant operation, preferably with supervisory experience.
ESSENTIAL FUNCTIONSMust be an excellent communicator with the ability to deal with all levels of team members. Computer knowledge is desirable.
Physical: Ability to work any area of the restaurant as needed and to operate computerized Point of Sale system/cash register. This position requires bending, standing and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.
*You will receive training on your roles and responsibilities
Full Time/Part Time and Day/Evening/Weekend Shift positions vary by location
General Manager $23-$25 Hourly
Store manager job in Rockford, MI
Purpose: Our purpose is to bring communities together through the power of hospitality and shared experiences. We take great pride in our Core Values and we are looking for likeminded people to join our team!! If you exhibit the following traits, we want you!!
• Committed to Excellence
• GRIT
• Resilience
• Open & Honest
Capacity Requirements:
Mental Capacity: Skills, learned abilities, training, experience and knowledge.
• Previous experience as a salaried manager.
• Bachelor's Degree or equivalent experience in hospitality and food & beverage.
• Word, Excel, Outlook, R365 and Point-of-Sale System proficiency.
• Must be certified in Food Safety.
• Must comprehend the P&L budgeting process and accurately analyze data to determine the strengths and opportunities of restaurants.
• Ability to oversee payroll accuracy and process in a timely manner.
• Ability to maintain high standards for restaurant cleanliness, sanitation and food & beverage quality.
• Ability to write and deliver accurate and specific behavioral feedback to directs through same page meetings, quarterly conversations and annual reviews.
• Ability to interview, hire competent team members, oversee training and develop Certified Trainers in their areas of influence.
• Works with the Operations Specialist to deliver cascading messages.
• Seeks out and responds positively to guest feedback, always searching for ways to provide better quality food, beverage and service.
• Has a belief in the company's VTO and a desire to achieve it.
• Ability to conduct weekly Level 10 meetings
• Performs and curates the criteria listed on the daily, weekly and monthly checklists.
• Accomplishes assigned rocks by using the Getting What You Want tool.
Emotional Capacity: How you relate to others
• Working independently while contributing to the culture of accountability.
• Provide exceptional service and response time to both internal and external guests.
• Demonstrate consistency through words and actions - Seeks out, accepts and integrates constructive feedback and maintains control during difficult situations.
• Be open and honest in your communication, while adapting your approach to resonate effectively with diverse audiences.
• Be adaptable, flexible and ready to pivot.
Physical Capacity: Stamina, physical demands, energy and tenacity.
• Ability to work 14-18 hour shifts, up to 6 days per week.
• Ability to lift up to 50 pounds.
• Ability to work in a standing position for extended periods of time.
• Ability to reach, bend and stoop frequently.
• Ability to fill in where needed to assist all team members to ensure guest service standards and efficient operations.
• Attend P&L review meetings each quarter with the Operations Specialist to execute financial plans and maintain compliance to financial objectives.
• Attend all EOS events as scheduled.
Time Capacity: Available time + self-discipline to use time effectively.
• Ability to complete rocks and other to-dos in a timely manner.
• Maximize efficiency to complete workload in a timely fashion.
• Open availability to work nights and weekends.
• Minimum 5 days, 35-45 hours per week.
Travel Center Store Manager
Store manager job in Fremont, MI
Job Description
Las Vegas Petroleum is on the lookout for a motivated and results-driven Store Manager to join our spirited team. As a key decision-maker within our growing network of convenience stores and gas stations in the Saginaw area, you will be responsible for driving store operations while ensuring our customers receive the highest quality of service.
Job Overview:
The Store Manager will be at the helm of daily operations, leading a team dedicated to creating an exceptional shopping experience for our customers. You will be expected to implement business strategies that promote sales, profitability, and a positive environment for both customers and employees.
Key Responsibilities:
Direct daily store operations and supervise the staff.
Ensure optimal inventory levels, conduct regular stock checks, and handle ordering.
Provide outstanding customer service and resolve any customer issues promptly.
Analyze sales data and performance metrics to achieve revenue goals.
Training and onboarding of new employees, along with ongoing staff development.
Maintain cleanliness and organization throughout the store.
Implement marketing initiatives to drive store promotions and events.
Ensure compliance with health and safety regulations.
If you're ready to take your management career to the next level and help us elevate the Las Vegas Petroleum experience, we encourage you to apply now!
Requirements
Minimum of 3 years of experience in retail management or a related field.
Strong leadership and team management abilities.
Exceptional customer service skills with a focus on creating a welcoming atmosphere.
Ability to analyze financial reports and sales data.
Effective communication skills to interact with staff and customers.
Strong organizational skills and attention to detail.
Familiarity with inventory control and loss prevention strategies.
Ability to work flexible hours, including nights, weekends, and holidays.
Physical Requirements:
Must be able to stand for long periods and lift items up to 50 pounds.
Must be able to perform various physical tasks related to store management and customer service.
Benefits
Competitive salary based on experience.
Comprehensive health, dental, and vision benefits.
Opportunities for career growth and development within an expanding company.
401K.