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The differences between supports and assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a support and an assistant. Additionally, an assistant has an average salary of $37,363, which is higher than the $36,227 average annual salary of a support.
The top three skills for a support include customer service, cash management and customer satisfaction. The most important skills for an assistant are patients, customer service, and patient care.
| Support | Assistant | |
| Yearly salary | $36,227 | $37,363 |
| Hourly rate | $17.42 | $17.96 |
| Growth rate | 10% | -8% |
| Number of jobs | 136,788 | 557,900 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 44% | Bachelor's Degree, 49% |
| Average age | 42 | 50 |
| Years of experience | 2 | 2 |
A support employee is responsible for assisting the business operations and responding to customers' inquiries and concerns regarding its goods and services. Support logs all customers' interaction and escalates potential complaints to the appropriate department. They also help with implementing strategic procedures to improve operations and reach maximum productivity. A support employee must have excellent communication and customer service skills, ensuring clients' satisfaction with the services and maintain good feedback to boost the company's brand, attract more clients, and increase revenues.
An assistant intern is responsible for facilitating administrative and clerical tasks as assigned by the management. Assistant interns' duties include keeping records of meetings, receiving calls and handling customer inquiries, assisting on writing reports and data entry processing, cooperating and providing support for business events, and adhering to company policies and regulatory procedures. Successful assistant interns must have excellent time-management, multi-tasking, and communication skills. They must be a team player and fast-learner to handle various tasks in the corporate industry.
Supports and assistants have different pay scales, as shown below.
| Support | Assistant | |
| Average salary | $36,227 | $37,363 |
| Salary range | Between $24,000 And $54,000 | Between $16,000 And $82,000 |
| Highest paying City | Urban Honolulu, HI | Boston, MA |
| Highest paying state | Hawaii | Massachusetts |
| Best paying company | Microsoft | Latham & Watkins |
| Best paying industry | Professional | Education |
There are a few differences between a support and an assistant in terms of educational background:
| Support | Assistant | |
| Most common degree | Bachelor's Degree, 44% | Bachelor's Degree, 49% |
| Most common major | Business | Business |
| Most common college | Stanford University | Western Carolina University |
Here are the differences between supports' and assistants' demographics:
| Support | Assistant | |
| Average age | 42 | 50 |
| Gender ratio | Male, 51.4% Female, 48.6% | Male, 40.7% Female, 59.3% |
| Race ratio | Black or African American, 11.0% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 10.6% White, 56.5% American Indian and Alaska Native, 0.4% | Black or African American, 9.4% Unknown, 3.9% Hispanic or Latino, 16.4% Asian, 3.8% White, 65.7% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 11% | 6% |