Switchboard receptionist vs administrative receptionist

The differences between switchboard receptionists and administrative receptionists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a switchboard receptionist and an administrative receptionist. Additionally, a switchboard receptionist has an average salary of $31,601, which is higher than the $31,502 average annual salary of an administrative receptionist.

The top three skills for a switchboard receptionist include data entry, greeting visitors and front desk. The most important skills for an administrative receptionist are customer service, patients, and data entry.

Switchboard receptionist vs administrative receptionist overview

	Switchboard Receptionist	Administrative Receptionist
Yearly salary	$31,601	$31,502
Hourly rate	$15.19	$15.15
Growth rate	-	-8%
Number of jobs	27,914	91,892
Job satisfaction	-	-
Most common degree	High School Diploma, 34%	Bachelor's Degree, 35%
Average age	42	50
Years of experience	2	2

Switchboard receptionist vs administrative receptionist salary

Switchboard receptionists and administrative receptionists have different pay scales, as shown below.

	Switchboard Receptionist	Administrative Receptionist
Average salary	$31,601	$31,502
Salary range	Between $25,000 And $38,000	Between $25,000 And $38,000
Highest paying City	-	Oakland, CA
Highest paying state	-	Washington
Best paying company	-	Beacon Hill Staffing Group
Best paying industry	-	Technology

Differences between switchboard receptionist and administrative receptionist education

There are a few differences between a switchboard receptionist and an administrative receptionist in terms of educational background:

	Switchboard Receptionist	Administrative Receptionist
Most common degree	High School Diploma, 34%	Bachelor's Degree, 35%
Most common major	Business	Business
Most common college	-	Western Carolina University

Switchboard receptionist vs administrative receptionist demographics

Here are the differences between switchboard receptionists' and administrative receptionists' demographics:

	Switchboard Receptionist	Administrative Receptionist
Average age	42	50
Gender ratio	Male, 5.8% Female, 94.2%	Male, 8.0% Female, 92.0%
Race ratio	Black or African American, 11.1% Unknown, 4.1% Hispanic or Latino, 20.0% Asian, 5.9% White, 58.2% American Indian and Alaska Native, 0.7%	Black or African American, 9.4% Unknown, 3.9% Hispanic or Latino, 16.4% Asian, 3.8% White, 65.7% American Indian and Alaska Native, 0.7%
LGBT Percentage	6%	6%

Differences between switchboard receptionist and administrative receptionist duties and responsibilities

Switchboard receptionist example responsibilities.

Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Provide efficient and professional telephone services in challenging mental health office while upholding confidentiality under HIPAA standards.

Administrative receptionist example responsibilities.

Manage travel reimbursements, and reconcile process and forward to payroll for assign individuals.
Act as primary liaison between patients, physical therapists and physicians while accomplishing miscellaneous duties necessary for maintaining operations.
Sort first class mail, FedEx, campus mail and all incoming mail daily.
Draft correspondence and other written material, develop PowerPoint slides and graphic presentations for demographic analysts.
Issue shipping instructions and provide routing information to ensure that payroll delivery times and locations are coordinate.
Greet visitors, and respond to telephone and in-person requests for information for sole-practitioner office serving several hundr patients.

Switchboard receptionist vs administrative receptionist skills

Common switchboard receptionist skills

Data Entry, 15%
Greeting Visitors, 14%
Front Desk, 12%
Scheduling Appointments, 11%
Telephone Calls, 9%
Multi-Line Phone System, 7%

Common administrative receptionist skills

Customer Service, 18%
Patients, 12%
Data Entry, 11%
Phone Calls, 8%
Front Desk, 6%
Word Processing, 4%

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Switchboard Receptionist
Switchboard Receptionist vs Administrative Receptionist

Updated January 8, 2025

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