Switchboard receptionist vs medical receptionist

The differences between switchboard receptionists and medical receptionists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a switchboard receptionist and a medical receptionist. Additionally, a medical receptionist has an average salary of $31,960, which is higher than the $31,601 average annual salary of a switchboard receptionist.

The top three skills for a switchboard receptionist include data entry, greeting visitors and front desk. The most important skills for a medical receptionist are patients, customer service, and check-in.

Switchboard receptionist vs medical receptionist overview

	Switchboard Receptionist	Medical Receptionist
Yearly salary	$31,601	$31,960
Hourly rate	$15.19	$15.37
Growth rate	-	-8%
Number of jobs	27,914	118,048
Job satisfaction	-	-
Most common degree	High School Diploma, 34%	Associate Degree, 28%
Average age	42	49
Years of experience	2	2

Switchboard receptionist vs medical receptionist salary

Switchboard receptionists and medical receptionists have different pay scales, as shown below.

	Switchboard Receptionist	Medical Receptionist
Average salary	$31,601	$31,960
Salary range	Between $25,000 And $38,000	Between $26,000 And $38,000
Highest paying City	-	Portland, ME
Highest paying state	-	Maine
Best paying company	-	CENTER FOR SIGHT
Best paying industry	-	Health Care

Differences between switchboard receptionist and medical receptionist education

There are a few differences between a switchboard receptionist and a medical receptionist in terms of educational background:

	Switchboard Receptionist	Medical Receptionist
Most common degree	High School Diploma, 34%	Associate Degree, 28%
Most common major	Business	Health Care Administration
Most common college	-	-

Switchboard receptionist vs medical receptionist demographics

Here are the differences between switchboard receptionists' and medical receptionists' demographics:

	Switchboard Receptionist	Medical Receptionist
Average age	42	49
Gender ratio	Male, 5.8% Female, 94.2%	Male, 5.2% Female, 94.8%
Race ratio	Black or African American, 11.1% Unknown, 4.1% Hispanic or Latino, 20.0% Asian, 5.9% White, 58.2% American Indian and Alaska Native, 0.7%	Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%
LGBT Percentage	6%	9%

Differences between switchboard receptionist and medical receptionist duties and responsibilities

Switchboard receptionist example responsibilities.

Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Provide efficient and professional telephone services in challenging mental health office while upholding confidentiality under HIPAA standards.

Medical receptionist example responsibilities.

Conduct analysis to address long wait times which lead to faster triage, shorter wait times.
Evaluate all EOB's to insure accurate payment is received and when necessary will file appeals to achieve optimal payments.
Greet and check-in patients, including obtaining accurate patient demographic information, patient registration, and checking insurance eligibility.
Learned and operate chiropractic equipment (decompression; Leander) & x-rays; enabling Dr to have more time for patients.
Resolve concerns of terminally ill patients with compassion and professionalism.
Identify patients' specific scheduling requirements while demonstrating care and compassion via telephone.

Switchboard receptionist vs medical receptionist skills

Common switchboard receptionist skills

Data Entry, 15%
Greeting Visitors, 14%
Front Desk, 12%
Scheduling Appointments, 11%
Telephone Calls, 9%
Multi-Line Phone System, 7%

Common medical receptionist skills

Patients, 30%
Customer Service, 9%
Check-In, 6%
Medical Terminology, 6%
Patient Care, 4%
Front Desk, 4%

Switchboard Receptionist vs. similar jobs

Switchboard Receptionist related careers

Switchboard Receptionist related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
Switchboard Receptionist
Switchboard Receptionist vs Medical Receptionist

Updated January 8, 2025

Browse office and administrative jobs