Switchboard receptionist vs receptionist

The differences between switchboard receptionists and receptionists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a switchboard receptionist and a receptionist. Additionally, a switchboard receptionist has an average salary of $31,601, which is higher than the $30,571 average annual salary of a receptionist.

The top three skills for a switchboard receptionist include data entry, greeting visitors and front desk. The most important skills for a receptionist are patients, phone calls, and customer service.

Switchboard receptionist vs receptionist overview

	Switchboard Receptionist	Receptionist
Yearly salary	$31,601	$30,571
Hourly rate	$15.19	$14.70
Growth rate	-	-
Number of jobs	27,914	65,671
Job satisfaction	-	3
Most common degree	High School Diploma, 34%	High School Diploma, 33%
Average age	42	42
Years of experience	2	2

Switchboard receptionist vs receptionist salary

Switchboard receptionists and receptionists have different pay scales, as shown below.

	Switchboard Receptionist	Receptionist
Average salary	$31,601	$30,571
Salary range	Between $25,000 And $38,000	Between $24,000 And $38,000
Highest paying City	-	Washington, DC
Highest paying state	-	Massachusetts
Best paying company	-	Gensler
Best paying industry	-	Finance

Differences between switchboard receptionist and receptionist education

There are a few differences between a switchboard receptionist and a receptionist in terms of educational background:

	Switchboard Receptionist	Receptionist
Most common degree	High School Diploma, 34%	High School Diploma, 33%
Most common major	Business	Business
Most common college	-	-

Switchboard receptionist vs receptionist demographics

Here are the differences between switchboard receptionists' and receptionists' demographics:

	Switchboard Receptionist	Receptionist
Average age	42	42
Gender ratio	Male, 5.8% Female, 94.2%	Male, 8.4% Female, 91.6%
Race ratio	Black or African American, 11.1% Unknown, 4.1% Hispanic or Latino, 20.0% Asian, 5.9% White, 58.2% American Indian and Alaska Native, 0.7%	Black or African American, 10.7% Unknown, 4.5% Hispanic or Latino, 23.5% Asian, 6.1% White, 54.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between switchboard receptionist and receptionist duties and responsibilities

Switchboard receptionist example responsibilities.

Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Provide efficient and professional telephone services in challenging mental health office while upholding confidentiality under HIPAA standards.

Receptionist example responsibilities.

Manage invoicing with QuickBooks, taking customer calls and helping with any issues, parts and equipment delivery/pickup/ordering.
Manage multiple employee/resident databases utilizing an EMR system.
Verify insurance information and manage medical records while ensuring confidentiality according to HIPAA requirements.
Manage desk operations for the YMCA, organizing and documenting members' payments and collating operational documents
Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Bill patients for medical services provide by various doctors using ICD-9 and CPT-4 coding.

Switchboard receptionist vs receptionist skills

Common switchboard receptionist skills

Data Entry, 15%
Greeting Visitors, 14%
Front Desk, 12%
Scheduling Appointments, 11%
Telephone Calls, 9%
Multi-Line Phone System, 7%

Common receptionist skills

Patients, 17%
Phone Calls, 14%
Customer Service, 9%
Data Entry, 9%
Telephone Calls, 8%
Front Desk, 8%

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Office and Administrative Industry
Switchboard Receptionist
Switchboard Receptionist vs Receptionist

Updated January 8, 2025

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