Switchboard receptionist vs receptionist secretary

The differences between switchboard receptionists and receptionist secretaries can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a switchboard receptionist and a receptionist secretary. Additionally, a switchboard receptionist has an average salary of $31,601, which is higher than the $29,343 average annual salary of a receptionist secretary.

The top three skills for a switchboard receptionist include data entry, greeting visitors and front desk. The most important skills for a receptionist secretary are patients, data entry, and phone calls.

Switchboard receptionist vs receptionist secretary overview

	Switchboard Receptionist	Receptionist Secretary
Yearly salary	$31,601	$29,343
Hourly rate	$15.19	$14.11
Growth rate	-	-
Number of jobs	27,914	61,892
Job satisfaction	-	-
Most common degree	High School Diploma, 34%	High School Diploma, 37%
Average age	42	42
Years of experience	2	2

Switchboard receptionist vs receptionist secretary salary

Switchboard receptionists and receptionist secretaries have different pay scales, as shown below.

	Switchboard Receptionist	Receptionist Secretary
Average salary	$31,601	$29,343
Salary range	Between $25,000 And $38,000	Between $24,000 And $35,000
Highest paying City	-	Lake Oswego, OR
Highest paying state	-	Washington
Best paying company	-	Illinois Institute of Technology
Best paying industry	-	Government

Differences between switchboard receptionist and receptionist secretary education

There are a few differences between a switchboard receptionist and a receptionist secretary in terms of educational background:

	Switchboard Receptionist	Receptionist Secretary
Most common degree	High School Diploma, 34%	High School Diploma, 37%
Most common major	Business	Business
Most common college	-	-

Switchboard receptionist vs receptionist secretary demographics

Here are the differences between switchboard receptionists' and receptionist secretaries' demographics:

	Switchboard Receptionist	Receptionist Secretary
Average age	42	42
Gender ratio	Male, 5.8% Female, 94.2%	Male, 5.6% Female, 94.4%
Race ratio	Black or African American, 11.1% Unknown, 4.1% Hispanic or Latino, 20.0% Asian, 5.9% White, 58.2% American Indian and Alaska Native, 0.7%	Black or African American, 11.4% Unknown, 4.3% Hispanic or Latino, 21.1% Asian, 6.3% White, 56.2% American Indian and Alaska Native, 0.8%
LGBT Percentage	6%	6%

Differences between switchboard receptionist and receptionist secretary duties and responsibilities

Switchboard receptionist example responsibilities.

Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Provide efficient and professional telephone services in challenging mental health office while upholding confidentiality under HIPAA standards.

Receptionist secretary example responsibilities.

Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Maintain confidential information/ HIPPA compliant.
Prepare PowerPoint presentations and distribute meeting materials.
Maintain confidentiality and release health records information following HIPPA guidelines.
Develop and present PowerPoint presentations to visiting dignitaries from higher headquarters.
Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.

Switchboard receptionist vs receptionist secretary skills

Common switchboard receptionist skills

Data Entry, 15%
Greeting Visitors, 14%
Front Desk, 12%
Scheduling Appointments, 11%
Telephone Calls, 9%
Multi-Line Phone System, 7%

Common receptionist secretary skills

Patients, 15%
Data Entry, 12%
Phone Calls, 11%
Customer Service, 9%
Telephone Calls, 8%
Appointment Scheduling, 7%

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Office and Administrative Industry
Switchboard Receptionist
Switchboard Receptionist vs Receptionist Secretary

Updated January 8, 2025

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