Technical support engineer jobs in Virginia

About the Company Our client is an innovative, fast-growing technology organization committed to building solutions that support critical missions and enable teams to work securely, efficiently, and collaboratively. With multiple U.S. locations and a global presence, the company fosters a culture centered on integrity, teamwork, and purposeful impact. Job Description The IT Access Control Technician will support both Information Technology and Facilities/Security functions to ensure employees have safe, seamless access to company facilities and the technology resources they need. This role is part of the Service Delivery team within Enterprise Operations and collaborates closely with Security, Facilities, and HR partners. The position may be based in several U.S. office locations, with occasional travel to other sites as needed. What You'll Do: Manage physical access control and badge issuance processes for employees, contractors, and visitors. Support onboarding and offboarding workflows to ensure proper access is granted and removed. Maintain accurate records of access permissions and perform routine audits for compliance and consistency. Troubleshoot and resolve access-related issues and support general IT service needs as part of the Service Delivery team. Assist with device preparation, inventory tracking, and setup for new team members. Contribute to facility and infrastructure projects, including new location integrations and upgrades to security-related systems. Document procedures, workflows, and support guidelines to ensure continuity and clarity across teams. Required Qualifications: Candidates must possess strong people skills with the ability to create a welcoming and supportive experience. Experience in IT support, facilities operations, security administration, or similar roles. Strong attention to detail and commitment to following security and confidentiality protocols. Excellent interpersonal and communication skills, with a focus on customer service and cross-team collaboration. Ability to learn quickly, adapt to evolving processes, and work in a fast-paced environment. Preferred Qualifications: Experience working in environments where IT and physical security intersect. Familiarity with access management workflows, onboarding/offboarding processes, or ticketing systems. Interest in compliance, operational excellence, and continuous improvement. Relevant coursework, certifications, or hands-on experience (not required, but a plus). “Skills, experience, and other compensable factors will be taken into account when determining pay rate. The pay range provided in this posting is a reflection of a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.” “W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick 􀆟me if required by law in the worked-in state/locality.”

Telework US Citizen We are seeking a Tier 3 Technical Support Specialist to hire in support of the Justice- US COURTS program. This is a great opportunity for someone who thrives in complex technical environments, enjoys solving challenging system issues, and wants to play a key role in supporting and enhancing enterprise-level Power Platform applications. Job Description: Responsible for unique or complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design. responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 3. Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed. Be available for on-call 24x7x365 ongoing application support. Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs ServiceNow metrics reporting on ticket acknowledgements, resolution times and aging. Minimum Qualifications Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience; Master's Degree preferred. CompTIA A+ or ITIL certification preferred 7-10 years of experience in information technology, systems administration or other IT related field. Specifically a minimum of Five (5) years of experience in application / infrastructure design, development, testing, or operations Other Job Specific Skills Technical problem solving and implementer skills in application coding, infrastructure, or automation. Effective communications (written and spoken). Coordinates and tracks well across AFS and client technical and functional teams ServiceNow ITSM (desired not required). ITIL (desired not required). Data Analysis / Excel T-SQL MSFT SQL Server Azure SQL Databases Database Architecture Extract, Transform and Load (ETL) data.

DataStaff Inc. is seeking a Senior Desktop Support Technician for a long-term contract opportunity with one of our direct clients located in Richmond, VA. is onsite Responsibilities: Responding to queries on the phone, via email, in person, or through remote access. Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software. Training computer users. Training other staff on troubleshooting and diagnosing problems. Writing and editing documentation about troubleshooting and diagnosing problems. Gaining feedback from customers to improve training methods. Writing and editing training manuals. Running reports and analyzing common complaints and problems. Troubleshooting VPN, Networking, and ISP problems. Required Skills: 6 Years - Strong working knowledge of computer systems, hardware, and software, including drivers and bios 4 Years - Excellent problem-solving, analytical, and team-working skills 4 Years - Excellent communication and interpersonal skills. 4 Years - Demonstrated ability to obtain feedback from customers to improve training methods. 4 Years - Writing and editing training manuals. 4 Years - Running reports and analyzing common complaints and problems. 4 Years - An openness to learning new technologies. This opportunity is available as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.

IT Security Specialist - Mid Clearance Requirements: Active Secret Clearance 3-Month Contract-to-Hire (W2) Pay Rate: $60 - $75 per hour (W2) Conversion Salary: $130,000 - $140,000 per year Position Description: We are seeking a Mid-Level IT Security Specialist to support a mission-critical federal government program based onsite in Arlington, VA. This role is ideal for a cybersecurity professional with strong experience in NIST frameworks, the Risk Management Framework (RMF), STIGs, system hardening, and configuration management. You will maintain secure configurations across a large portfolio of federal information systems, ensuring compliance with NIST 800-128, federal cybersecurity standards, and internal security policies. This position requires strong technical skill, attention to detail, and the ability to integrate security requirements into complex IT environments. Key Responsibilities: Manage and maintain secure configurations for over 200 federal information systems. Apply Security-Focused Configuration Management (SecCM) to strengthen system security posture. Perform STIG reviews, system hardening, and vulnerability assessments. Identify, document, and track configurations that impact security. Analyze and document the security implications of system configuration changes. Support RMF activities, including security control implementation and continuous monitoring. Produce high-quality documentation: reports, white papers, presentations, and technical findings. Contribute to configuration management and cybersecurity policy development. Support configuration audits, baseline management, and security governance processes. Required Skills/Education: Active Secret clearance. Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or related field. 5+ years of experience in cybersecurity, configuration management, or related technical roles. Strong hands-on experience with: STIGs & system hardening NIST security frameworks RMF processes Configuration management and SecCM practices Ability to obtain a DoD 8570 Level I certification within 6 months if not already certified. Preferred Qualifications: Current DoD 8570 Level I certification (e.g., A+, Network+, SSCP). Broad knowledge of cybersecurity threats, vulnerabilities, and enterprise security technologies. Experience developing cybersecurity policies, secure configuration baselines, or technical documentation. Strong analytical, research, and technical writing skills. About Seneca Resources: At Seneca Resources, we are more than just a staffing and consulting firm, we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact. When you work with Seneca, you're choosing a company that invests in your success, celebrates your achievements, and connects you to meaningful work with leading organizations nationwide. We take the time to understand your goals and match you with roles that align with your skills and career path. Our consultants and contractors enjoy competitive pay, comprehensive health, dental, and vision coverage, 401(k) retirement plans, and the support of a dedicated team who will advocate for you every step of the way. Seneca Resources is proud to be an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace where all qualified individuals are encouraged to apply.

Insight Global is seeking an IT Technician to join our client's team and provide hands-on technical support to employees across the organization. This is a full-time, permanent / direct hire position and will be onsite in Richmond, VA. In this role, you'll help maintain smooth IT operations by troubleshooting issues, managing assets, and supporting system deployments. You'll work closely with the service desk team to ensure timely resolution of technical problems and contribute to improving IT processes. Key Responsibilities: Support & Ticket Management: Respond to IT support requests via email, phone, and in person. Prioritize and resolve issues based on business impact. Document all actions and resolutions accurately. User Account Administration: Reset passwords and unlock accounts while following security protocols. Advise users on account security best practices. Asset Tracking: Manage IT equipment distribution and retrieval. Perform audits and assist with hardware/software procurement and disposal. Technical Troubleshooting: Diagnose and resolve hardware, software, and network problems. Escalate complex issues to senior IT staff when needed. System Deployment: Configure and deploy computers to meet organizational standards. Collaboration & Communication: Keep users informed on ticket status and solutions. Share knowledge with team members to improve efficiency. Projects & Documentation: Support IT projects and maintain accurate documentation for processes and solutions. Contribute to the knowledge base for recurring issues. Qualifications: At least 1 year of experience in IT support or helpdesk environment. Strong knowledge of computer hardware, Windows 10/11, Microsoft Office Suite, remote access, and PC imaging. Basic understanding of cybersecurity best practices and application/database support. Excellent communication skills, ability to multitask, and a customer-focused mindset. Adaptable, self-motivated, and capable of working under pressure. Preferred: Microsoft Certified Professional or Associate Degree in IT. Familiarity with ITIL practices. Compensation: $45,000 to $56,000 per year annual salary. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role include: Health Coverage: Medical, dental, and vision plans, plus flexible spending and health savings accounts. Retirement Plans: 401(k) with company match and a defined benefit pension plan. Paid Time Off: Generous vacation, holidays, and sick leave. Family Support: Maternity/paternity leave and dependent care assistance. Additional perks

Rogers & Company, a distinguished public accounting firm based in Tysons Corner, VA, boasts over two decades of experience serving clients across the United States and internationally. Our core emphasis revolves around delivering comprehensive audit, tax compliance, and outsourcing services to associations, charities, and other nonprofit organizations. We are currently seeking an IT Administrator to oversee and manage all the firm's technology needs, including network infrastructure, digital applications, data backups, security measures, and collaboration with external vendors (NTIVA, Intermedia, Cox, CCH, Dell, etc.). This position would provide technical support and troubleshooting to firm personnel, maintain servers and networks, configure workstations, and manage software and communication applications. The IT Administrator should have strong technical knowledge and experience in network administration and technology support, as well as excellent problem-solving and communication skills. IT Administrator Responsibilities: Troubleshoot, support, and resolve IT-related issues for firm employees through onsite and remote presence. Collaborate with third-party IT vendors to address IT-related matters. Configure workstations, including set-up, software installations, domain joining, VPN configuration, and related requirements and ongoing updates. Install, configure, and maintain computer hardware, software, and peripherals. Oversee, maintain, and monitor network performance and security. Install firmware and security updates on endpoints, servers, printers, and related networking equipment when needed. Manage user accounts, access rights, and security settings for domains, emails, and software systems. Perform data backups and secure data according to established procedures. Work with website vendors in making updates and related maintenance. When applicable, install and configure network hardware, such as routers and switches, or coordinate with external vendors. Assist in maintaining communication systems, VoIP, and any related equipment, services, and platforms. Train users on new hardware and software applications. Research and recommend new IT technologies and solutions. Minimum Qualifications (Education, Experience, Certifications): Bachelor's degree in Computer Science or related field, preferred, or Associate's in Computer Science or Networking. Required minimum experience: 3-5 years or more of experience working in IT. Proficient in Windows Server, Windows 10/11, Microsoft Office, MS Exchange, and 365. Basic knowledge of network protocols, such as TCP/IP, DNS, and DHCP. Experience with network hardware, such as routers and switches. Excellent problem-solving and communication skills. Able to work independently and as part of a team. Not required, but helpful, experience with CCH Prosystems software installations and maintenance. This opportunity is located in our Tysons Corner, VA office primarily as an in-office position, with some remote support. If you are an ambitious and dedicated professional, our firm offers an optimal environment for your continued career growth and success. Rogers & Company provides competitive compensation and additional benefits, including: Benefits: Flexible time off (FTO), hybrid work arrangements, and firm holidays. Traditional and Roth 401K plans, with firm matching. Health, dental, and vision insurance. Short and long-term disability, AD&D, and life insurance. Minimum of 40 hours paid continuing professional education. Paid maternity and paternity leave. Annual performance-based bonus compensation. More About Rogers & Company Rogers & Company stands as a premier CPA firm serving tax-exempt organizations, employing a practice model focused on delivering high-quality work and achieving successful client service outcomes. Our client base includes nationally and internationally recognized charities, foundations, and associations, where our professionals collaborate to provide innovative solutions and measurable results. As an independent firm, Rogers & Company is a proud member of Alliott Global Alliance, a network comprising over 200 independent member firms across nearly 100 countries worldwide. Our commitment to diversity is evident in our employment practices, where we provide equal opportunities to all employees and applicants, irrespective of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, or any other characteristic protected by federal, state, or local laws. Please note that Rogers & Company does not accept unsolicited candidates, referrals, or resumes from staffing agencies, recruiters, or any other third-party paid services. Referrals, resumes, or candidates submitted to Rogers & Company, its employees, or owners without a pre-existing signed agreement by both parties covering the submission will be considered free of charge and become the property of Rogers & Company.

Join a People-First MSP That Has Been Supporting the DC Metro for 30+ Years If you're looking for a place where your work truly matters , where clients appreciate your impact, and where leadership invests in your growth, this is the opportunity. This established, long-standing Managed Services Provider has been supporting small to mid-sized businesses across the DC metro area for over three decades. Their philosophy is simple: treat clients like partners, eliminate IT headaches before they happen, and build a team of engineers who genuinely love what they do. You'll be joining a tight-knit group of tech professionals who value collaboration, technical curiosity, and doing things the right way. They've built a reputation on proactive support, exceptional customer service, and a culture where your success directly contributes to the success of the business. Expect a stable environment, long-term client relationships, and a company that's been growing steadily year after year. Why You'll Love Working Here 30+ years of proven stability and growth A friendly, supportive culture-no egos, no burnout factory Leadership that listens, invests, and promotes from within Work that makes a difference for real businesses every single day Excellent benefits fully paid by the company This is the type of company where people stick around because they feel valued, trusted, and empowered. Position: IT System Administrator Tier 2.5 - MSP You'll serve as a trusted technical resource for clients throughout Northern VA and DC, providing hands-on support for desktops (Windows/Mac), networking, servers, and cloud environments. If you enjoy variety, solving problems, and working directly with end users in a friendly, relationship-driven MSP-this is a great match. What You'll Be Handling: Microsoft Exchange & Office 365 Windows & mac OS support Firewalls & switching Windows Active Directory Hyper-V & VMware ConnectWise, Kaseya, and related RMM tools Microsoft Azure support Onsite client visits across Northern VA Salary & Benefits Salary: $80,000 - $95,000 Location: Herndon, VA Benefits include: Paid vacation & sick leave Fully company-paid health, dental, and vision insurance Company-paid life, short-term, and long-term disability 401(k) with up to 4% company match Mileage reimbursement

The Richmond Group USA has been engaged in a search for a well-rounded IT System Administrator to join a global, privately-owned specialty products manufacturer and distributor. This industry leader is successful and growing-doubling the size of its U.S. business since 2021 and delivering ~10% growth this year even amid tariffs. You'll be part of a strong work culture (a genuinely positive place to work) with no nights or weekends, and a company already planning to expand its facility footprint to support continued growth. In this role, you'll own on-site IS/IT support for the North American operation while aligning with high-level strategies from HQ in Europe. You'll procure, configure, and support Windows desktops/laptops and peripherals (printers, scanners); deploy and maintain physical/virtual servers (VMware ESXi) across Windows Server and Debian Linux; manage backup/replication (Veeam); and maintain network infrastructure (managed switches, VLAN L2/L3 segmentation, WLAN, monitoring/diagnostics, SD-WAN redundancy/failover, FortiGate firewalls, and VPN tunneling for site-to-site and remote access). You'll support user accounts (locally and with the Corporate IT team), conference room A/V, and facility technology services (security/surveillance, entry systems, environmental sensors, vendor-managed ERP-Sage 300), while enforcing security best practices, documenting systems, managing inventory/lifecycle, collaborating with remote teams, and traveling occasionally to the European HQ for training. If this sounds like your kind of hands-on, high-impact IT role, we'd love to hear from you-Apply today! Background: 5+ years in IT Support/Administration Strong Windows/Server + Debian Linux, Microsoft 365/Azure, networking (TCP/IP, DNS, DHCP, VPN), and security practices; excellent customer service. Preferred certs: CCNA, Security+/Network+, CISSP, AWS CCP, Azure Fundamentals (or higher). **Please note that candidates for this position must be legally authorized to work in the U.S. without current or future sponsorship to be considered for employment. All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.

Kavaliro is seeking a Mid Level Systems Engineer to support a client in the Washington Metro Area. As a Mid-Level Systems Engineer, you'll bring a multi-disciplinary approach to solving complex technical challenges across the National System for Geospatial-Intelligence (NSG), Allied System for Geospatial-Intelligence (ASG), and partner Federal Agencies. Your work will be instrumental in delivering timely, accurate, and mission-critical GEOINT. In this role, you'll contribute to all phases of the systems engineering lifecycle - including requirements analysis, solution architecture, systems integration, scheduling, service development, reliability and resiliency engineering, testing, evaluation, and maintainability. You'll help ensure that GEOINT capabilities remain robust, responsive, and aligned with evolving mission needs. Duties include: Conducts requirements engineering, solutions engineering, scheduling, reliability, resiliency, services development, integration, test and evaluation, maintainability and analysis across the National System of Geospatial-intelligence (NSG), Allied System of Geospatial-intelligence (ASG) and Federal Agencies. Conducts planning, analysis/traceability of user requirements, architectures traceability, procedures, and problems to automate or improve existing systems and review cloud service capabilities, workflow, and scheduling limitations. Develops solutions designs based on analysis of requirements and new technology and mentor Junior Engineers in developing these skill sets. Assists the Government in the capture and translation of mission and customer requirements/needs into systems/capability requirements and solutions. Supports the analyses and allocation of requirements to systems architecture components and executing programs. Assists the Government in performing systems integration activities. Assists with Analysis of Alternatives (AoAs), Course of Actions (CoAs), Trade Studies, and Engineering Assessments. Assists the Government in strategic technical planning, project management, performance engineering, risk management and interface design. Skills and Experience: Required: Bachelor's degree or higher in Systems Engineering or in related technical or scientific fields such as engineering, physics, mathematics, operations research, engineering management, Computer Science, Information Technology, Management Information Systems, or related STEM degree program, or 9+ years of experience as a Systems Engineer in lieu of degree. 6+ years of working experience in government or industry in relevant work areas including: DoD/IC Acquisition Process, Requirements Process, PPBES Process or system engineering of large complex System of Systems or Service Oriented Architecture/Cloud environments. Desired: Working knowledge of Model Based Systems Engineering, processes, tools and languages. Working knowledge of Software Development Frameworks. INCOSE Associate System Engineering Professional (ASEP) certification. Documented work experience in the field of geospatial intelligence. Membership or active participation in any of the following professional organizations: ACSM ASCE ASPRS OGC SAREM USGIF Working knowledge of photogrammetry, remote sensing, image science, information sciences, geographic information systems, geomatics, or related fields. Demonstrated knowledge of the current NSG/ASG and NRO enterprises. Location: Washington Metro Area This position is onsite and there is no remote availability Clearance Requirement: Candidates must have an active TS/SCI and CI Polygraph Applicant MUST hold a permanent U.S. citizenship for this position in accordance with government contract requirements. Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.

TECHEAD is celebrating over thirty-five years of incredible heritage, talent, and accomplishments! To learn more about TECHEAD, visit us at TECHEAD.com or on Glassdoor. SECRET CLEARANCE REQUIRED. We are seeking a highly skilled and experienced Senior Network/Systems Technician to ensure the robust, secure, and continuous operation of critical, multi-classification (Top Secret, SECRET, NATO, Coalition, and UNCLASSIFIED) network infrastructure. This role requires deep technical expertise across systems administration, network security, virtualization, and enterprise applications. Key Responsibilities Enterprise Network Operations (24/7): Provide comprehensive 24x7 operational and maintenance support for all USFF-owned/managed network environments (Top Secret, SECRET, Coalition, and UNCLASSIFIED). Systems Engineering & Deployment: Configure, deploy, and manage new client hardware and software on local networks. Application & Identity Management: Administer, configure, and maintain critical enterprise application servers, including: Single Sign-On (SSO) Identity Management (IdM) Public Key Infrastructure (PKI) Management Cryptographic Log On (CLO) Server Replication, Load Balancing, and Backup/Recovery solutions. Virtual Infrastructure Support: Provide storage support for the Virtual Infrastructure Team, specifically managing NETAPP hardware/software within the Cisco Flexpod configuration. Information Assurance (IA) & Security: Maintain the system, network, and application security posture and integrity. Ensure compliance with current IA policies and CND (Computer Network Defense) requirements. Manage and update Certification & Accreditation (C&A) packages. Client & End-User Support: Provide expert, on-site functional support for application end-users and support personnel, covering application deployment, Active Directory management, data recovery, and client hardware/software support. Security Tool Management: Oversee the operation and maintenance of the DOD's Host Based Security System (HBSS). Required Qualifications Education & Experience: Option 1: BA/BS degree in a related field. Option 2: AA/AS degree in a related field OR Computer Network Administration Certification, plus 4 years of related experience. Option 3 (In lieu of formal education): 8 years of related experience. Technical & Security Requirements: Security Clearance: Must possess an active SECRET clearance (minimum). Certifications: Must possess CompTIA Security+ (SEC+) certification. Operating Systems: Proven experience with Microsoft Windows Server and Desktop operating systems administration. Data Protection: Knowledge of Data Backup and Recovery processes, with specific experience utilizing Cohesity and Veeam software. Virtualization: Hands-on experience with virtualization technologies such as VMware, Cisco HyperFlex, and Flexpod configurations. DOD Security Compliance: Knowledge of Defense Information Systems Agency (DISA) published Security Technical Implementation Guide (STIG) requirements and the implementation/compliance process. Experience with DISA DOD Group Policy Object (GPO) implementation. CND: Comprehensive knowledge of CND compliance requirements for managed networks and systems. TECHEAD's mission is to make our on-site associates successful by placing them in the right environment so they can grow and prosper. How we treat and respond to our clients and employees is a reflection of who we are and makes us stand out from the rest. Keeping our business focused on building and maintaining relationships with our employees and clients is the key to our success. We won't strive for anything less. TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. For more information on TECHEAD please visit **************** No second parties will be accepted.

The ESM Systems Engineer is required to be certified at the expert level in multiple disciplines of systems and security (e.g., MCSE & CISSP) and provides expert level engineering and management support for all Enterprise systems. Due to the classified nature of this program, the employee must work on-site in Kuwait. This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program! You must satisfy all host country requirements to legally work in the host country in order to be qualified for this position. Responsibilities Provides Enterprise-level support for Active Directory, Azure Active Directory (Entra ID), and Windows File Services in an Enterprise environment for global initiatives. Performs problem Management and Root Cause Analysis for Corporate Identity Management in a large-scale Department of Defense setting. Serves as escalation point for application support and troubleshooting, provides guidance and direction in the resolution of escalated issues and complex production, application, or system problems. Installs, configures, and maintains Microsoft Active Directory, Microsoft Enterprise tools, and third-party software. Coordinates and implement patch management, monthly Windows update deployments process to Servers and Workstations, Analyze SCCM / Intune log files, application packaging, and distribution, operating system deployment (OSD), custom reporting using SQL and creating WQL queries. Create desktop and server images utilizing technologies such as MDT. Create and maintain system documentation for domain technologies, including installation, configuration, and appropriate troubleshooting steps. Improve existing processes through solutions to recurring problems and enhancements to existing solutions or documentation. Ability to troubleshoot servers and infrastructure equipment, assess networking requirements and provide solutions, and make accurate and independent decisions under pressure. Performs other duties and assignments as required. Qualifications Security Clearance: Requires an active Secret Clearance Education / Certifications: One-year related experience can be substituted for one year of education if the degree is required. Bachelor's Degree or equivalent experience preferably in Computer Science or MIS, IS, Engineering or related field. This position requires candidates to adhere to DoD 8570.01-M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline Environment (BE) certifications cannot also be used as a Computing Environment (CE). The authorized certifications for this job title are listed as follows: BASELINE: Cisco: CCNP: Certified Network Professional - Security CompTIA: CASP+ ce: Advanced Security Practitioner CompTIA: SecurityX ce GIAC: GCED: Certified Enterprise Defender GIAC: GCIH: Certified Incident Handler ISACA: CISA: Certified Information Systems Auditor ISC2: CCSP: Certified Cloud Security Professional ISC2: CISSP (or Associate): Certified Information Systems Security Professional COMPUTING ENVIRONMENT (CE): Microsoft: 365 Certified: Enterprise Administrator Expert Microsoft: Certified: Azure Database Administrator Associate Microsoft: Certified: Azure Security Engineer Associate Microsoft: Certified: Azure Solutions Architect Expert Microsoft: MCSE: Core Infrastructure Experience: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience. Minimum of 5 years of experience (10 preferred) in demonstrating the ability and aptitudes, required to perform technical, managerial, or analytical work and coordination involving management of Enterprise level information systems. Platforms including a combination of the following: Microsoft Active Directory Azure Active Directory (Entra ID) MECM (SCCM) Intune WSUS SQL MIM/FIM ADFS DNS PKI Azure Virtual Desktop in a Wide Area Network. Experience with a customer service-oriented company At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients. #opentowork #relocation #systemsengineers

Hybrid - Alexandria, VA Active or Eligible U.S. Security Clearance Required About the Role We're looking for an AI Systems Engineer to support Public Sector initiatives by building secure, distributed, and high-performance AI systems. You'll turn research models into production-ready solutions that run across cloud, edge, and constrained environments-optimizing everything from model performance to low-level GPU acceleration. What You'll Do Convert prototype models into scalable, robust AI systems. Optimize models using PyTorch, TensorFlow, or Hugging Face. Apply quantization, pruning, distillation, and hardware acceleration. Build LoRA/PEFT workflows and on-device inference pipelines. Develop RAG systems integrated with vector databases (FAISS, Milvus, Pinecone). Support multimodal (text/vision/audio) model deployments. Generate synthetic data using GANs or diffusion models. Write performance-critical code in C/C++/Rust with GPU optimization. Engineer for distributed, edge, and offline environments. Collaborate with Infrastructure, MLOps, and Security teams. What You Bring Active or eligible U.S. security clearance. 5+ years in applied AI, ML engineering, or AI systems development. Strong experience with major ML frameworks and cloud/edge deployment. Expertise in model compression, GPU computing, and CUDA. Experience with RAG pipelines, vector databases, multimodal systems, and synthetic data. Strong C/C++/Rust and systems-level programming skills. Solid algorithmic and distributed-systems problem-solving ability. Preferred Experience with edge AI, federated learning, or offline inference. Familiarity with distributed training (DeepSpeed, Ray). Knowledge of public-sector AI governance and compliant architectures. Strong communication and documentation skills.

Our client is a highly respected Managed Service Provider (MSP) known for empowering IT professionals to excel. With a strong foundation in modern technology and a proactive, solutions-driven approach, they foster an environment where motivated individuals can thrive. The company deeply values its team and invests in ongoing professional growth and development. Role Overview They are seeking a Systems Engineer who will play a key role in building and maintaining high-performance network systems for a diverse client base. In this role, you'll design and implement innovative technical solutions while providing expert support and maintenance. You'll be an essential contributor to ensuring reliable, seamless technology operations-all within a well-established framework of proven best practices. Key Responsibilities: Plan and support client network and computing infrastructure. Perform administration of servers and virtual server clusters. Install, configure, and maintain network hardware, systems, services, equipment, and devices. Monitor and apply performance-enhancing changes to network architectures. Monitor and maintain network security systems and technologies. Administer software and network security. Maintain user account, permission, email, and threat management methodologies. Manage system back-up and restore protocols. Document network problems and resolutions for future reference. Create and maintain documentation for all aspects of hardware, networks, and systems including key standards and processes. Travel to and from client work sites as needed with personal vehicle. Work on-call after hours support rotation as needed. Be available after hours/weekends for project work as needed. Monitor queue and cover support extension and remote tickets as needed. Qualifications: Bachelor's Degree in Computer Science or Information Technology preferred. Minimum 3-5 years of network administration, design, and execution experience. Minimum 1-2 years of IT management-related experience. 1-2 years of prior experience and the demonstrated ability to be successful in a client-focused environment. Experience with Windows, Apple OS, HP/Aruba, Cisco Systems, and SonicWall. Experience in network infrastructure including switches, routers, cabling, racks, firewalls, LAN, WAN, TCP/IP, DNS, UDP, Latency, VPN, Terminal Services, VolP, and QoS. Web development knowledge. Experience with Azure and AWS. Experience in VMWare virtualization and Active Directory. Understanding of in-house systems architecture and cloud-based architectures required. Excellent communication skills with the ability to write reports, business correspondence, and procedure manuals, as well as providing clear communications via email and in person to clients and business associates. Strong project management skills. Ability to problem-solve and troubleshoot. Thrives in a fast-paced, entrepreneurial setting and excels when working both independently and as part of a team. Ability to accurately track timekeeping. If you are interested in joining an organization that offers growth, challenge and an opportunity to work in a variety of industries, please send your resume for immediate consideration.

Brooksource Data Center Field Services Technician Ongoing Contract Opportunity Brooksource's Data Center Field Services Team supports some of the world's largest technology companies as they expand and modernize their critical infrastructure. Our technicians play a hands-on role inside active hyperscale data centers-building, maintaining, and optimizing the hardware and cabling systems that power the cloud. This is an excellent opportunity to gain or grow experience in data center operations, structured cabling, and infrastructure deployment within world-class facilities. Whether your background is in construction, carpentry, electrical work, or IT hardware installation, this role provides a clear pathway to advance into higher-level data center or networking careers. You'll join a team that values safety, precision, professionalism, and teamwork-with the opportunity to rotate across multiple campuses, support diverse scopes of work, and continuously build your technical skill set. Core Responsibilities Rack s Stack: Unbox, install, and secure servers, switches, and storage devices following detailed diagrams and specifications. Structured Cabling: Route, dress, and label copper and fiber cabling between racks, MOR (Middle of Row), PRD (Production), and IDF locations. Hot Aisle Containment (HAC): Assemble, install, and maintain HAC systems to ensure efficient airflow and cooling. Testing s Quality Control: Perform basic cable testing (Fluke, OTDR) and visual inspections to ensure adherence to quality and safety standards. Documentation & Reporting: Record measurements, update project documentation, and communicate daily progress to leads and PMs. Safety & Site Protocols: Follow strict site security, PPE, and OSHA standards; participate in toolbox talks and safety audits. We're looking for motivated professionals who: Enjoy hands-on technical work and problem-solving. Thrive in physically active, team-based environments. Take pride in precision, cleanliness, and following structured processes. Are adaptable to changing project scopes and priorities. Preferred Experience: Background in construction, electrical, HVAC, cabling, or other skilled trades. 1-3 years of experience in data center or telecom environments preferred. Familiarity with fiber/copper cabling, rack/stack work, or mechanical assembly. Strong understanding of safety practices and technical documentation.Qualifications High school diploma or equivalent required. Ability to lift 50 lbs and work in elevated or confined spaces. Basic understanding of network and cabling principles (TIA/EIA standards). Comfortable using hand tools, tape measures, and power tools. Certifications such as CompTIA Network+, BICSI Installer, or OSHA/NFPA 70E are a plus. Why Join Brooksource Work directly inside enterprise data centers powering global cloud services. Gain valuable experience across AWS and Microsoft environments. Opportunity for ongoing training, certifications, and advancement. Competitive hourly pay, benefits, and access to long-term projects. Be part of a high-performing, safety-first culture built on teamwork and accountability.

Client is seeking a Network Engineer to help design, implement, and support secure, reliable network services across our on-premises and cloud environments. In this role you will work with infrastructure, security, and application teams to deliver network changes, maintain network health, and troubleshoot issues affecting performance and availability. You will contribute to standards, documentation, and continuous improvement while ensuring solutions align with business and security requirements. Key Responsibilities Network Operations & Support Monitor network performance and availability; respond to incidents and service requests in line with SLAs. Troubleshoot and resolve LAN/WAN/Wi-Fi connectivity issues, routing/switching faults, and VPN problems. Perform routine maintenance, patching, and upgrades of network devices and services. Maintain accurate documentation including diagrams, configurations, runbooks, and change records. Work with vendors and service providers to diagnose and remediate circuit or hardware issues. Implementation & Change Delivery Implement network changes (adds/moves/changes, VLANs, ACLs, NAT, VPNs) following change control and security standards. Assist with network design and build activities for office sites, data center connectivity, wireless, and hybrid cloud. Configure and support common routing and switching technologies (e.g., OSPF/BGP, STP, QoS, port security). Support integration of network infrastructure with servers, storage, virtualization platforms, and cloud services. Participate in project delivery by estimating effort, contributing to technical designs, and validating implementations. Security & Compliance Apply security controls such as segmentation, least-privilege access (ACLs), VPN encryption, and secure management access. Assist with firewall rule requests and network access changes in partnership with security teams. Support vulnerability remediation activities and help ensure network configurations meet internal standards and audit requirements. Contribute to continuous improvement by identifying recurring issues and recommending practical fixes. Skills & Knowledge Hands-on experience with routing and switching fundamentals: IPv4/IPv6, VLANs, STP, OSPF and/or BGP, NAT, QoS. Experience supporting network services such as DNS, DHCP, and IP address management (IPAM). Working knowledge of network security concepts: segmentation, VPNs, firewalling basics, and secure administration. Familiarity with wireless networking (802.11), authentication, and troubleshooting. Experience with monitoring and troubleshooting tools (e.g., logs, packet captures, SNMP/telemetry dashboards). Comfort working in ITSM processes (incident/problem/change) and documenting solutions. Scripting/automation exposure (e.g., PowerShell, Python, APIs) is a plus. Qualifications Bachelor's degree in Information Technology, Computer Science, or equivalent practical experience. 3-5 + years of hands-on experience supporting and implementing network infrastructure in an enterprise environment. Experience configuring and supporting routers, switches, and firewalls in production. Ability to communicate clearly with technical and non-technical stakeholders and work effectively across teams. Strong problem-solving skills, attention to detail, and a customer-service mindset. Nice to Have Exposure to cloud networking (e.g., Azure/AWS networking constructs, VPN/ExpressRoute/Direct Connect). Experience with network access control (NAC) and enterprise Wi-Fi platforms. Familiarity with SD-WAN technologies and/or SASE concepts. Relevant certifications (e.g., CCNA, Network+, vendor firewall certifications).

What this Job Entails: The Network Deployment Engineer II will design, develop, build and test systems and products based on optic, photonic and laser technologies. The position will interact with device, hardware and software design teams to assist in overall development of optical systems. The position will be responsible for specifying, selecting and qualifying active and passive optical components. The role will also assist with developing and benchmarking system performance models, developing and assisting with implementing test procedures and/or evaluating and selecting appropriate test instrumentation. Scope: Applies company policies and procedures to resolve a variety of issues Works on problems of moderate scope Receives general instructions on routine work and detailed instructions on new projects Your Roles and Responsibilities: Deploy, configure, and support a large-scale production and corporate network and server infrastructure in data centers and Point of Presence (POP) sites throughout the assigned region Calculate and document equipment power requirements and work with Engineering, Facilities Operations, and/or collocation vendors to meet these requirements Participate in project timelines to support network turn-up within expected completion intervals Responsible for asset management of networking gear in datacenter and POP sites Proactively contribute to documentation, automation and processes as they evolve Create network and server rack face elevations, floor plans, wiring diagrams, and detailed port maps for new deployments and documentation Create statements of work for vendors at the POP sites Prepare cage and rack designs, and understand the overall needs of POP infrastructure Document and follow RMA processes and procedures for all relevant vendors Follow, improve, and implement data center and POP best practices Provide necessary escalations to higher support tier; assist Sales and Customer Support with technical operations, and work with internal departments to ensure customer satisfaction Work closely with Network Engineering, Logistics, and equipment vendors as new equipment and technologies are integrated into the production network Use internal tools and scripts to configure, monitor, and repair servers and network equipment Detect and diagnose various error/failure conditions across an array of server types Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position Required Qualifications/Skills: Bachelor's degree (B.S/B.A) from four-college or university and 2 to 5 years' related experience and/or training; or equivalent combination of education and experience Builds productive internal and external working relationships Exercises judgment within defined procedures and practices to determine appropriate action Must have an understanding of data center network architecture and common issues related to data center networks Knowledgeable in data center practices (i.e. cable routing, calculating power usage and cooling) Experience with field-based work in POPs, carrier hotels, or central office environments Experience with enterprise and service provider network hardware platforms and architectures, including data center switching platforms Must have a sound and in-depth understanding of IP technologies such as MPLS, BGP, RSVP-TE, IS-IS Basic understanding of transmission technology and circuit troubleshooting techniques Solid understanding of fiber-optic technology including cable types, connector types, optic types, patch panels, and optical transport technologies Proficiency in various operating systems Ability to capture and analyze traffic Solid understanding of queue management for tasks and incidents, vendor engagement, and escalation and participation in ongoing POPs deployment projects Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems and tools, and creative problem solving abilities under pressure Excellent communication skills Experience in dealing with service providers and colocation facilities around the world Ability to work within a global team in a fast-paced and dynamic environment with limited supervision Strong attention to detail with excellent time management and organization skills 20% to 50% of travel required Preferred Qualifications: Understanding of various scripting languages is strongly desired Certification such as CCNA, JNCIA, RHCT, or equivalent experience Physical Demand & Work Environment: Must have the ability to lift/move 30-40 lbs. Must have the ability to perform office-related tasks which may include prolonged sitting or standing Must have the ability to move from place to place within an office environment Must be able to use a computer Must have the ability to communicate effectively Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

Harmonia Holdings Group, LLC is an award-winning, rapidly growing federal government contractor committed to providing innovative, high-performing solutions to our government clients and focused on fostering a workplace that encourages growth, initiative, creativity, and employee satisfaction. SME Network Engineer Location: Lorton, VA (22079) Citizenship: U.S. Citizen (required for access to DHS IT systems) Clearance: Must be able to obtain and maintain DHS/ICE Fitness Determination (Public Trust), including a favorable preliminary Fitness and full NBIS eAPP investigation (SF-85P, OF-306, SSA-89, fingerprints, PREA questionnaire if required) Schedule: Full-time; business hours (7:00-5:30, M-F) with required 24/7 on-call availability Hybrid Work: Lorton, VA roles may telework up to 2 days per week; 3 days onsite required (subject to mission needs) Travel: Occasional CONUS travel; local travel within 50 miles is not reimbursable Role Overview Harmonia Holdings Group is seeking an experienced SME Network Engineer to support DHS ICE Homeland Security Investigations (HSI) Title III and Linguists Unit (T3LU) under the CALEA program. This role provides hands-on leadership across all network engineering functions, including architecture, routing, switching, firewall engineering, VPN and PKI integration, segmentation design, troubleshooting, and IA/accreditation-grade documentation. The SME ensures the integrity, resilience, and performance of mission-critical CALEA networks and collaborates closely with Systems, Virtualization, Storage, and Field Engineering teams to ensure end-to-end operational success. This position supports DHS's mission while contributing to Harmonia's overarching goals: delivering premier technology services, driving mission-focused innovation, sustaining organizational excellence, and being an employer of choice for skilled professionals. Responsibilities Network Architecture & Design Design, document, and maintain CALEA network architecture, including: Layer 2/Layer 3 topology IP address schema and subnetting VLAN/VRF segmentation Routing design (OSPF, BGP, EIGRP, static routing) Firewall zoning, NAT policies, and security segmentation VPN tunnels, encrypted transport paths, and PKI integrations COOP/DR network routing and failover paths Produce and maintain authoritative network diagrams, data flows, trust boundaries, and configuration baselines. Evaluate, recommend, and implement enhancements to improve security, availability, and performance. Network Operations & Troubleshooting Serve as the primary network engineer for diagnosing, resolving, and preventing outages across the CALEA enterprise. Perform packet-level analysis (Wireshark/tcpdump), flow analysis, and log correlation to identify and remediate issues. Lead network upgrades, configuration changes, ACL/policy adjustments, and planned maintenance. Monitor network performance and availability; tune routing, firewall, and VPN parameters as needed. Firewall, Security & Accreditation Support Engineer and maintain firewall policies and segmentation (Palo Alto preferred; Fortinet/Cisco ASA experience acceptable). Support security hardening, vulnerability remediation, and IA/ATO documentation requirements. Produce accreditation-ready artifacts, including boundary diagrams, data-flow representations, rule documentation, and enclave segmentation maps. Collaborate with ISSO and security teams to address findings and strengthen compliance posture. Interoperability & Cross-Domain Integration Document and support network dependencies across Active Directory, DNS/DHCP, VMware/vSphere, SAN/iSCSI/NFS storage, and application tiers. Validate end-to-end system functionality after network changes. Partner with Systems, Virtualization, Storage, and Field SMEs to maintain seamless operations across CALEA sites. COOP/DR & Lab Engineering Contribute to COOP/DR planning, design, and testing to ensure high availability and rapid failover capabilities. Support lab environment setup for replication, patch validation, and network simulation. Documentation & Mission Coordination Maintain technical documentation, diagrams, IP plans, SOPs, and configuration repositories. Coordinate with Harmonia and ICE technical leads to resolve issues, support field operations, and sustain mission readiness. Required Qualifications Bachelor's degree in IT, Engineering, or related field OR +5 years equivalent experience. 10+ years of enterprise network engineering experience with increasing responsibility. Technical Proficiency Deep hands-on experience with: Cisco routing/switching (3k-9k platforms) Palo Alto or Fortinet firewalls and policy design VPN architecture, IPsec tunneling, PKI integration Network segmentation using VLANs, VRFs, and security zones Packet capture and analysis Network monitoring and telemetry tools (SolarWinds, NetFlow, Splunk, etc.) Demonstrated ability to produce complete network diagrams and architecture documentation based solely on device configuration, logs, and analysis. Strong understanding of cross-domain interactions (DNS, AD, VMware networking, SAN connectivity). Preferred Certifications CCNA, CCNP Enterprise, or CCNP Security PCNSE Fortinet NSE4/NSE5 CCIE-level competency (or equivalent expertise) Additional certifications may be required after hire and must be obtained within designated timelines. Professional Competencies Excellent communication skills with both technical and non-technical stakeholders. Proven ability to work independently in high-pressure, mission-critical environments. Strong analytical, investigative, and documentation skills. Preferred Experience Experience supporting federal law enforcement IT systems or CALEA-aligned mission operations. Hands-on participation in COOP/DR architecture or failover site execution. Experience with VPN transitions, network segmentation, and multi-site resiliency. Familiarity with Kubernetes/container environments (e.g., JSI platforms). Experience supporting 24/7 high-availability operations. Soft Skills Strong initiative and attention to detail. Adaptability to evolving mission requirements and operational tempo. Collaborative approach with technical teams, vendors, and government partners. Alignment with Harmonia's principles of excellence, collaboration, curiosity, and integrity. Physical Demands / Work Environment Must regularly lift/move up to 50 lbs.; occasionally up to 80 lbs. using a hand truck or lift cart. Requires standing, kneeling, crouching, and navigating server-room environments. Normal vision and hearing required; moderate server-room noise.

Desk Side Support Specialist - Tier 2 The Service Desk (Tier II) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, and install customer computing devices, peripherals, software, and associated IT assets at on-site locations. This role requires hands-on expertise in hardware and software maintenance, strong customer service skills, and the ability to support both routine and specialized IT needs. The contractor will ensure reliable IT operations for SC employees, including executive staff, across on-site and occasional off-site environments. Key Responsibilities Deliver deskside (Tier II) support for troubleshooting, repair, deployment, and installation of computing devices, peripherals, software, and IT assets. Perform routine device and software maintenance, including proactive updates, patches, diagnostics, and optimization to minimize downtime. Manage and maintain a loaner pool of mobile devices and peripherals (laptops, smartphones, tablets, projectors, etc.) for short-term employee use. Prepare obsolete computers, peripherals, and software for excess, ensuring secure data removal from hard drives in compliance with DOE, NIST, and OIM guidance/orders. Ensure availability, functionality, and proper tracking of IT assets, supporting readiness for new device types and technologies. Provide IT equipment setup and services for SC meetings, ensuring operational readiness; support may be required off-site. Install, operate, and maintain videoconference systems; deliver customer training and instructional documentation for system use. Provide executive staff off-site support (approximately once or twice per year) to ensure access to SC Government Furnished Equipment (GFE) and automated services. Support existing and emerging technologies, including Apple devices (iPhones, iPads, desktops, laptops) and other standard/future product suites. Ensure deskside support staff maintain foundational knowledge in hardware, software, networking, and troubleshooting methodologies aligned with industry standards (CompTIA A+, ITIL v4 Foundations, HDI Certification). Maintain staff proficiency through ongoing certifications and training to align with technological advancements and regulatory changes. Adapt to evolving technologies, platforms, and organizational priorities to ensure continued alignment with SC needs. Qualifications Foundational knowledge equivalent to industry-recognized certifications such as CompTIA A+, ITIL v4 Foundations, or HDI Certification. Hands-on experience with deskside support, including hardware/software troubleshooting, deployment, and maintenance. Proficiency in supporting Apple devices and Microsoft-based environments. Knowledge of secure data removal practices aligned with DOE, NIST, and OIM standards. Strong customer service and communication skills, with the ability to train and document processes for end-users. Flexibility to support off-site meetings and executive staff as required. Commitment to continuous learning and certification to remain current with emerging technologies and regulatory requirements.

Systems & Client Experience Engineer Hybrid (Bethesda / Chevy Chase / Northern VA) Career Path → Systems Engineer → Senior Engineer → Technical Lead I'll say this plainly: we are a team people stay with. For 30+ years, we've served the DC, Maryland, and Virginia market, supporting organizations that trust us because we move with integrity, calm execution, and a genuinely human approach to managed services. We're not chasing flashy hype, VC pressure, or burnout culture. We hire adults, treat them with respect, and invest in their long-term growth. Our CEO is the kind of leader you'd want to build a career under with steady, patient, transparent, and deeply committed to creating an MSP that actually feels like a team. Clients are long-tenured, engineers are long-tenured, and we pay 100% of employee benefits including dependents because taking care of people isn't a tagline and it's our operating model. We're scaling responsibly, adding new talent who want to grow, learn, and contribute and not just close tickets. If you enjoy being client-facing, solving real SMB problems, and working alongside people who genuinely like one another, you'll fit here. What You'll Own Build trusted relationships with SMB clients (government contractors, professional services, etc.) Be the technical face of reliability: networking fundamentals, workstation optimization, Microsoft environments Participate in modernization projects across Windows, Mac, M365, security, and light virtualization Influence and document best practices so environments stay clean, stable, and predictable Collaborate with a tight engineering team that helps each other rather than escalates away Core Skills Microsoft 365 tenant expertise Windows & Mac workstation experience Networking: routing/switching, firewall fundamentals Active Directory familiarity (group policy, permissions, join/cleanup, etc.) Experience with virtualization environments (Hyper-V or VMware) MSP tooling (ConnectWise, Kaseya, or similar) Why People Stay $70,000 - $85,000 100% employer-paid health, dental, and vision 401k with 4% employer match Company-paid life, long-term, and short-term disability plans Generous PTO + paid sick leave Mileage reimbursement Straightforward leadership, zero micromanagement, zero drama A team where you're known, trusted, and supported This is the role if you: Want SMB client variety without burnout Prefer calm, consistent engineering over corporate chaos Value culture, stability, and leadership that listens Want to grow into architect / project / senior without title games