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Technical support specialist jobs in Bend, OR - 26 jobs

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  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Technical support specialist job in Bend, OR

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $49k-72k yearly est. 60d+ ago
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  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Technical support specialist job in Bend, OR

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $35k-48k yearly est. 22h ago
  • Now Hiring IT and Telecom Field Technicians

    Hardy Industries 3.7company rating

    Technical support specialist job in Bend, OR

    Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
    $53k-73k yearly est. 26d ago
  • Agent Support Specialist

    The Landover Corporation 4.1company rating

    Technical support specialist job in Bend, OR

    At Coldwell Banker Bain, we provide and promote an environment that allows us to always do the right thing by conducting our business ethically, professionally, and profitably, while treating all parties with respect and dignity. Our WHY is to inspire and empower, so that lives are enriched! The Agent Support Specialist position is responsible for providing accounting and customer support to our brokers & staff for the Redmond branch office. This role will proactively work with brokers to assist them with the use of company tools; support advertising and listing processes and be the point-of-contact for branch administrative & accounting related requests. Job duties will include - Administrative/Reception/Office Operations. Supporting the Real Estate Brokers, including assisting with listings. Misc. accounting duties. Qualified candidates will have a minimum of 2 years experience in a professional office environment. Real estate office experience desired. Benefits include paid holidays, vacation, PTO, medical, dental, vision, Health Savings Account, Flexible Spending Account, 401(k), Life & AD&D, Long Term Disability, Employee Assistance Program, Travel Assistance Program and access to multiple voluntary benefits. Coldwell Banker Bain is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
    $30k-46k yearly est. Auto-Apply 60d+ ago
  • IT Field Support Technician_Bend

    Gr8Ttek

    Technical support specialist job in Bend, OR

    Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr88tek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo paid certification training Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit
    $33k-56k yearly est. Auto-Apply 51d ago
  • IT Field Support Technician_Bend

    Gr8Ttek, LLC

    Technical support specialist job in Bend, OR

    Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr88tek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo paid certification training Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit Powered by JazzHR adg J7GiwWh
    $33k-56k yearly est. 21d ago
  • Accessibility Technology Support Tech (Part Time, Temporary Hourly, Non-Benefited)

    Central Oregon Community College 3.9company rating

    Technical support specialist job in Bend, OR

    Primary Purpose The Accessible Technology Specialist works with Disability Services, and additional support departments to aid faculty in ensuring that online instructional materials meet state and federal accessibility standards. Essential Duties And Responsibilities Support accessibility tasks delegated by the Accessible Technology Coordinator and additional Disability Services staff. Communicate regularly with faculty during the creation and remediation of course materials for accessibility compliance. Use provided technology to help faculty enhance student learning, access, equity, and Universal Design in all instructional modes, in all instructional modes (remote, streaming, online, etc.). Advise users on tools and features in the learning management system ( LMS ) in creating and accessing accessible course materials. Other department duties as assigned. Minimum Requirements High School diploma or GED One-year experience communicating complex situations/information to customers and/or clients Preferred Qualifications Associates Degree 1-year prior experience working in a higher education environment Basic knowledge of academic technologies such as Canvas, Camtasia, Microsoft PowerPoint, Word and Excel, ALLY , Readspeaker, Adobe Acrobat or similar.
    $36k-39k yearly est. 60d+ ago
  • Operations Technician/Specialist

    SerÁN Bioscience

    Technical support specialist job in Bend, OR

    Job DescriptionSerán BioScience is looking for dedicated individuals who are looking to learn how to become Operations Technicians and Operations Specialists. You will play an integral role in operating and maintaining specialized equipment for the manufacturing of medicine for the use of early phase clinical FDA trials. Adhering to strict standard operating procedures (SOP) and following good manufacturing practices (GMP) are required. All necessary training is provided. Successful candidates will demonstrate strong attention to detail with a safety mindset and focus within a teamwork-based work environment to ensure collective goals are achieved. No experience or education required. Individuals with a strong work ethic, mechanical aptitude, trade skills, willingness to learn and a can-do mindset are encouraged to apply. After an initial training period, manufacturing teams are scheduled as 4/10-hour weekday. All shifts begin at 6:00 am. At Serán we aim to build a workforce that is collaborative, creative, and kind. In addition to the skills required of the role, qualified candidates will approach their work with integrity and enthusiasm to promote a principled and positive work culture. Our operations department is expanding with a high potential for individuals to grow and build their careers. Career growth expands from Technician to Specialist I/II/III and beyond. Employees are awarded generous PTO accrual, low-cost health benefits, and a 5% 401(k) contribution. Want to learn more about what we do, who we are, and how you can contribute? We look forward to seeing your application!Duties and Responsibilities Strictly follows standard operating procedures (SOP). Complies with Good Manufacturing Practice (GMP). Completes documentation, including logbooks, batch records, and quality records. Maintains an organized, clean, and stocked production area. Cleans tools, rooms, and equipment after use. Weighs, measures, subdivides, and disposes of product components. Safely handles and disposes of hazardous materials. Operates specialized machinery to manufacture pharmaceutical products under supervision. Works closely and communicates effectively with operations team. Performs other related duties as assigned. Required skills and Abilities Mechanical aptitude. Strong verbal and written communication skills. Strong organizational skills and attention to detail. Proficient in basic math. Strong time management skills with ability to meet deadlines. Ability to prioritize and ask for assistance to delegate tasks when appropriate. Ability to focus in a fast-paced environment with shifting priorities. Proficient with Microsoft Office Suite or related software. Education and Experience High School Diploma or equivalent. Coursework or experience in chemistry or manufacturing field preferred, but not required. Operations Specialist require a minimum of 1 year of GMP experience within pharmaceutical manufacturing Physical Requirements Prolonged periods of sitting or standing while monitoring equipment. Must be able to lift up to 25 pounds regularly, and up to 55 pounds occasionally. May require ability to work swing or weekend shift with the possibility of 12-hour shifts. Must be able to wear a Tyvek suit with PAPR for extended periods of time. Exposure to constant low-level equipment noise, and occasional high-level alarms. Work near heat generating equipment. Must be able to operate a forklift, training provided. Move up and down ladders, kneel, squat, balance on one foot. Move mop above head while cleaning room surfaces. Compensation correlates to skills and experience presented by selected candidate. Visit ******************************** to learn more about company culture and the community of Bend, Oregon. Benefits Summary:Serán employees accrue over four weeks of paid time off annually. Employer contributions to a retirement account begin after 90 days and do not require an employee match or vesting period. Various health plans allow employees to find the best coverage for their individual or family needs. Serán covers each employee with basic life and long-term disability, giving access to increase or add coverage. An Employee Assistance Program provides support for all things related to our employees' wellbeing. The Corporate Headquarters of Serán BioScience are located at 63047 Layton Ave, Bend, OR 97701 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $66k-95k yearly est. 27d ago
  • Desktop Support

    Krg Technology 4.0company rating

    Technical support specialist job in Bend, OR

    · Provide floor walk support to assist end users during desktop migration. · Strong desktop support experience - Windows platform - XP, Windows 7 & 8.1 and Office 2013 · 10 -15 years of EUC desktop support experience - Demonstrated expertise in configuring, installing and troubleshooting PC systems, Windows 7 & Windows 8.1, MS office 2013 applications, Windows based applications, network configuration, TCP/IP,SQL and memory management · Strong listening skills, analytical and problem solving skills Assist users with configuring Email in smart phones · Software installation, configuration, and troubleshooting for end users · Network printer installation/configuration · Working knowledge of remote access: Remote Desktop and Virtual Private Network Additional Information All your information will be kept confidential according to EEO guidelines.
    $45k-62k yearly est. 60d+ ago
  • Technical Support Representative - Bend, Oregon (TSR102725)

    Paladin Data Corporation 3.7company rating

    Technical support specialist job in Bend, OR

    Tired of obscurely doing the same old thing for the same old people? Wish you were working at one of those amazing tech companies where the boss actually knows your name and genuinely cares about every employee? A place where family, fun and growth are encouraged, where people are happy, and the benefits and perks are unbelievable? WAIT! Don't pinch yourself… this place does exist at Paladin Data Corporation, a leading provider of retail technology for pharmacy and hardware stores. And if your interest is piqued, you are probably just the type of person we are looking for. BECAUSE WE LOVE OUR CREW! $25/hour. 100% company-paid: Medical, Dental, Vision, Hearing, Long- and Short-term Disability, Life and AD&D Insurance. Optional family coverage, premium plan upgrades, opt-out stipend, health/dependent care FSA, Critical Illness, Accident, and Hospital Confinement plans. 401(K) with up to 3% match. Generous Annual Profit-Sharing Bonus. Connectivity Reimbursement (personal cellular and internet) up to $135/month. Home PC Allowance up to $5000 (specific positions only). Company-funded Education Assistance (case-by-case approval). Employee of the Month Program with 8 hours PTO and VIP parking spot. Annual Company Merchandise Allowance. Employee Assistance Program with free virtual/in-person access to licensed professional counselors. Travel Assistance Program. Paid holidays and progressive scale PTO based on years of service. Generous employee ownership program. Standard benefits eligibility after 1 calendar month; 401(k) eligibility after 90 days. Background investigation and drug test required. DO YOU… Wake up most days enthusiastic and positive Love helping people and making life-long friends Feel energized by learning new skills and growing personally and professionally Appreciate following a clear process while always looking for ways to innovate Demonstrate compassion and a self-motivated attitude, taking pride in a job well done Have interest and/or experience in game-changing technology Want a forever job you are excited to be a part of every day THE DAY-TO-DAY Engage with and guide clients in a prompt, positive and compassionate manner Use provided training and Help Portal to continuously grow in knowledge and experience, becoming a Subject Matter Specialist able to coach fellow team members and clients alike Draw on team and/or supervisor's knowledge as necessary on challenging cases Maintain detailed information in the Customer Relationship Management (CRM) system Be familiar with and able to offer peripherals and services that will benefit the client STILL WORRIED IT'S TOO GOOD TO BE TRUE? Don't be. Family-owned for over 40 years, we are driven by the belief that trust should be at the core of everything we do and that small business is the foundation of community. We pride ourselves in being a humanity-centric company with significant philanthropic contributions (Mayo Clinic, Salvation Army Meals programs, AOPA, Madras Airshow, local food banks and children's toy drives) and ongoing environmentally-conscience initiatives. Plus, we don't automate our hiring - we have real humans reviewing every submitted resume. Come find out why Paladin is one of the best places to work in Central Oregon and you may soon be telling all your friends what an incredible job you have and how awesome your life has become! And when you do, please encourage them to apply too - we have multiple openings. If you are amazing and smart, we will find a place for you!
    $25 hourly 60d+ ago
  • Flat Rate Tech Level A

    Team Kia of Bend

    Technical support specialist job in Bend, OR

    Description: Master Technician Automotive - Guaranteed 80 Clocked Hours!Job Description Company Overview: Team Kia Bend is Central Oregon's AWARD WINNING Trusted Kia Dealership, dedicated to providing exceptional service and top-quality vehicles to our valued customers. We take pride in our commitment to excellence and are currently seeking an ASE Certified Master Technician to join our dynamic team. Position Overview: As an ASE Certified Master Technician at Team Kia Bend, you will play a crucial role in ensuring the reliability and safety of our customers' vehicles. We are particularly interested in candidates who are Kia certified, as we prioritize delivering the best service to Kia owners. Key Responsibilities: Perform and analyze diagnostic data and perform comprehensive inspections to pinpoint problems accurately. Repair and maintain Kia and other vehicles according to manufacturer specifications and dealership standards. Conduct routine maintenance services such as oil changes, brake inspections, tire rotations, and alignments. Utilize computerized diagnostic equipment and tools to identify complex issues. Provide excellent customer service by explaining repairs and maintenance to advisors and or customers in a clear and understandable manner. Collaborate with the service team to ensure timely and efficient completion of repairs. Maintain detailed and documented records of all repairs, including parts used, labor hours, and diagnostic findings. Stay up-to-date with Kia training and certifications to maintain expertise in Kia vehicle repair. Provide technical guidance and assistance to junior technicians and apprentices. Conduct quality control checks to ensure that all work meets or exceeds industry standards. Benefits: Paid time off (PTO) for vacation, personal, and sick days. Matching contribution to your 401K retirement savings plan. Employee discount on vehicle purchases, servicing, and parts. Medical, dental, and vision insurance coverage for you and your eligible dependents. Life insurance for added peace of mind. Certified DailyPay partner. Employee assistance program. Requirements: Qualifications: ASE certifications required. Extensive experience as a technician or mechanic, with a proven track record of advanced skills. Expertise in utilizing diagnostic tools and equipment. Knowledge of safety regulations and adherence to safety protocols. Strong attention to detail and problem-solving skills. Excellent communication and customer service abilities. Ability to work in a fast-paced environment. Ability to work independently and as part of a team. Valid driver's license and a clean driving record. Extensive electrical Diagnsotic experience.
    $34k-49k yearly est. 14d ago
  • Flat Rate Tech Level A

    Team Hyundai of Bend

    Technical support specialist job in Bend, OR

    Are you a passionate Automotive Technician with a knack for delivering top-notch service? Look no further - Team Hyundai of Bend is on the lookout for a skilled professional like you to join our team. If you are driven by success, with an enthusiastic-positive attitude and you are looking for an unlimited career opportunity with a secure company with compensation based on your technical/mechanical experience and production, then we have a career position for you! About Us: At Team Hyundai of Bend, we're more than just a dealership - we're a team dedicated to providing exceptional service and creating memorable experiences for our customers. As part of our team, you'll have the opportunity to showcase your talents and grow in a supportive environment. Responsibilities Diagnoses issues based on experience, analysis, and testing Performs routine service inspections or tests and completes standard maintenance jobs Repairs automobiles and light trucks as assigned Maintains cleanliness of vehicles while performing service or repairs Ensures that required documentation is complete and is in compliance with regulations and standards Benefits: We offer a competitive compensation package, including: Health, dental, and vision insurance. 401(k) retirement plan. Employee discounts on vehicle purchases and services. Certified DailyPay partner Employee assistance Program. At Team Hyundai of Bend, we celebrate diversity and welcome candidates from all walks of life. Your unique skills and perspectives are what make our team thrive. We value the time and effort you put into your application, and we look forward to connecting with qualified candidates for further consideration. Thank you for considering a career with Team Hyundai of Bend - where you're not just an employee, you're part of the family! Requirements: 3+ years of automotive diagnostic experience Broad scope of automotive mechanical/electrical knowledge. Hyundai diagnostic experience a plus Must be a team player & have a great positive attitude ASE certifications (or is willing to obtain). Proficiency in using diagnostic tools and equipment, coupled with strong problem-solving skills and attention to detail. Open communication and foster positive relationships with team members and customers alike. Hold a valid driver's license and maintain a clean driving record.
    $34k-49k yearly est. 19d ago
  • Project Systems Specialist - Unifier Administrator

    Jacobs 4.3company rating

    Technical support specialist job in Bend, OR

    Jacobs Engineering is seeking a highly motivated Project Systems Specialist - Unifier Administrator to join our Project Controls and Technology team. In this role, you'll play an instrumental role in delivering complex engineering and construction programs through digital innovation. As an experienced Unifier Administrator and support you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of project specific work and be willing to travel. Responsibilities: * The Enterprise Operations as a Service Offering addresses our clients' needs for on-going operations of their technology and business process investments through multi-year contracts. We deliver continuous modernization, upgrades, and address incremental business changes as part of our engagements. * Serve as the primary administrator for the Unifier platform, responsible for configuration, maintenance, data loads, integrations, upgrades and optimization of the cost objects. * Collaborate with cross-functional teams and stakeholders to gather requirements, analyze business processes, and translate them into Unifier system configurations and workflows. * Configure and maintain core Unifier components, including but not limited to organizations, hierarchies, security roles, business processes, reports, and integrations. * Develop and maintain Unifier business processes, custom reports, and analytics to support projects and finance-related functions. * Monitor system performance, troubleshoot issues, and resolve problems related to Unifier functionality, data integrity, and system integrations. * Stay up to date with new Unifier features and enhancements, evaluating their potential impact on the organization and making recommendations for their adoption. * Collaborate with the Project Managers and other team members to identify opportunities for process improvements and automation within Unifier. * Provide end-user support and training, ensuring employees and managers are equipped to effectively use Unifier and its features. * Participate in system testing, including unit testing, integration testing, and user acceptance testing for Unifier updates, enhancements, and integrations. * Maintain data in the system for integrity and compliance. * Assist in the design and implementation of new functionality. * Recommends, implements, and plans for improvements, enhancements, and new applications to the system. * Maintain documentation related to system configurations, processes, and user guides. Bring your curiosity, passion for innovation, and talent for multi-tasking in a fast-paced environment. We'll help you grow, pursue, and fulfill what inspires you - so we can impact the world together. - Bachelor's degree, in Computer Sciences, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience - 5+ years experience as a Unifier Administrator, with setup and configuration. - Experience with Unifier integration tools and technologies. - Proficient in Unifier reporting and analytics, including report writing and creating dashboards. - Familiarity with HR processes, policies, and best practices. - Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve system-related issues. - Excellent communication skills, with the ability to effectively interact with stakeholders at various levels of the organization. Preferred Qualifications: - Experience with Unifier configuration and administration in a global or multi-entity organization. - Knowledge of Project Management Systems such as Unifier - Advanced knowledge of BI Publisher reporting for Unifier - Bachelor's degree in a technology specific field or equivalent job related experience. - Understanding of database systems and Networks. - Strong knowledge of Software system design and implementation of PIMS Systems. #WESTPMCM Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.
    $74k-105k yearly est. 60d+ ago
  • Lithium Battery Technical Support

    Expion360 Inc.

    Technical support specialist job in Redmond, OR

    For description, visit PDF: ************ shopify. com/s/files/1/0469/5742/8899/files/Lithium_Battery_Technical_Support_Job_Description_080224. pdf?v=1722611712
    $30k-45k yearly est. 8d ago
  • Field Support Technician I

    Les Schwab 4.3company rating

    Technical support specialist job in Bend, OR

    The Field Support Technician I plays a crucial role in ensuring the seamless operation of technology infrastructure across our retail locations. This position is responsible for hands-on execution of services and support for cabling infrastructure, maintaining and repairing store endpoints, phone system hardware, and assisting with networking equipment and store servers. This role is vital in pushing for improved customer experience, increasing productivity in our stores, and directly supporting our aggressive business expansion plans, aligning with Gartner's product/service operating models. For larger-scale installations and remodels, the technician will primarily work under the direct supervision of a more senior technician. This position requires frequent to full-time travel and demands a strong sense of urgency in reporting issues/concerns that affect the operational stability of any production system or environment to the chain of command. Position requires air travel on a frequent to full time basis to various out of state store locations. Applicants must be currently authorized to work in the United States on a full-time basis. This position is not eligible for visa sponsorship. PRIMARY RESPONSIBILITIES: 50% - On-Site Service & Support Operations Strategy & Execution Define and implement strategies for efficient on-site service and support for store endpoints, including but not limited to: * Endpoint devices (e.g., workstations, printers, scanners) * Phone system hardware * Assisting with networking equipment (e.g., routers, switches, Wi-Fi access points) * Assisting in providing support to store servers at various tire center locations * Ensure all service and support activities align with the overall omnichannel retail technology strategy to enhance customer experience and store productivity. 50% - Cabling Infrastructure Management & Strategic Maintenance * Lead the strategy and execution for on-site cabling infrastructure service, support, maintenance, and repairs, ensuring high reliability and performance. * Develop and implement best practices for cabling installation, troubleshooting, and preventative maintenance across all retail locations. * Collaborate with the Director and other teams to identify opportunities for infrastructure improvements that support business expansion and new store openings. * Ensure all infrastructure work adheres to established standards and contributes to the overall stability and efficiency of retail operations. MINIMUM REQUIREMENTS Educational/Experience Requirements: * High School Diploma, GED, or equivalent * 1 year related work experience in IT field support * 1 year apprenticeship program (preferred) (sponsorship under a licensed journeyman provided) Required Technical Skills/Knowledge: * Basic to intermediate knowledge of computer applications, telecommunications, network principles, and computer hardware (server and workstation components). * Ability to use and understand technical documentation. * Ability to use powered hand-tools. * Must have a valid driver's license and excellent driving record, as frequent travel is required. General Knowledge and Abilities: * Analytical Skills: Developing analytical and problem-solving skills with a focus on root cause analysis and continuous improvement. * Communication: Ability to communicate technical and non-technical information clearly and professionally (both verbally and in writing) while ensuring that the quality and content of the message are relevant to the circumstances; ability to be an active-listener; the ability to draft, proofread, and send written communications effectively; the ability and willingness to carefully listen to others by asking appropriate questions and avoiding interruptions. * Confidentiality: Ability to work confidently, effectively, and with discretion with all staff levels, particularly when handling sensitive system information. * Initiative: Ability to work effectively with significant supervision, demonstrating proactive problem-solving and a commitment to operational excellence. * Multitasking: The ability to perform two or more tasks simultaneously or to shift back and forth between two or more activities or sources of information without difficulty, especially in a fast-paced retail environment. * Organization: Ability to manage work assignments through prioritization, paying attention to detail, and optimal time management to minimize downtime in stores. * Service Excellence: Exhibit the willingness to be stakeholder-focused by anticipating and understanding stakeholders' needs; collaborate with them to reach a suitable solution; then consistently meet and deliver on those expectations, contributing to an improved customer experience. * Teamwork: The ability to establish and maintain rapport, interact comfortably, and work well with coworkers and business partners. This includes cooperating, being supportive of others, willingly helping others, considering others' ideas and opinions, sharing information, giving proper credit, and fulfilling team responsibilities, especially when collaborating with senior technicians or other IT teams. Physical Requirements: * Frequent use of computer, mouse and keyboard; ability to use standard office equipment including phone, copiers, etc. * Ability to remain in a stationary position approximately 75% of the time while driving. * Frequently required to lift, move, or transport items weighing up to 50 lbs; occasionally up to 100 lbs. * Must be able to stand for extended periods of time and bend, stoop, crouch, kneel, reach, push, pull, finger, and grasp. * May occasionally be required to perform duties while on a ladder, on the roof, or within a confined space. * While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, night vision, and ability to adjust focus. Work Environment: * Varied; subject to inside and outside environmental conditions with exposure to office, store, manufacturing, and warehouse facilities. * Worker is frequently exposed to warehouse conditions, which are subject to environmental changes with protection from weather conditions but not necessarily from temperature changes, which can be extreme. * Frequently works a varying schedule that may include driving/working during early morning and late evening; occasionally requires work during weekend or holiday; position will seldom require overnight driving/working. * Worker is occasionally exposed to construction sites, which may subject them to: noise, vibration, or hazards such as mechanical parts, dust, and machinery BENEFITS: * Quarterly profit-sharing bonus * Medical, dental, vision, and life insurance * Company-funded retirement plan - no cost to employee * Paid holidays * Paid time off * Tuition Assistance * Employee discount Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions/primary responsibilities. This job description is not all inclusive and is subject to change. Additional duties and tasks may be assigned, as necessary. Employment remains "AT WILL" at all times.
    $28k-33k yearly est. Auto-Apply 13d ago
  • Peer Support Specialist - Jefferson BHRN

    Bestcare Treatment Services 3.5company rating

    Technical support specialist job in Madras, OR

    Full-time Description We are seeking 2 certified Peer Support Specialist or Certified Recovery Mentor to work in our low-barrier substance use disorders program at the BHRN-Behavioral Health Regional Network. Be part of a dynamic caring and compassionate outreach team that does low barrier SUD treatment, peer mentoring, case management, employment, and housing social work. Position is located at our Madras BHRN Engagement Center which is open daily from 8 am -10 pm and shifts may include late afternoon, evening, or weekends. Come join our BHRN Team!! JOB SUMMARY: The Peer Support Specialist will provide support and encouragement to individuals with Substance Use Disorder (SUD) in both the hospital and outpatient settings to facilitate the development of their recovery skills, provide opportunities for individuals to direct their own recovery process, and support the learning and utilization of skills needed to foster recovery. The Peer Support Specialist will be knowledgeable of available service options, will promote the utilization of natural support systems, will facilitate the development of a sense of wellness and self-worth, and will work with a treatment team to promote the goals of the person in services in accordance with BestCare's policies and best practices, as well as the State and Federal regulations for the prevention and treatment of substance use disorders. ESSENTIAL FUNCTIONS: Works closely with other staff as a member of a treatment team to provide healthy staff-to-staff and staff-to-client relationships; Provides respectful and compassionate treatment is provided to all clients who request services and acts as a role model to clients to inspire hope and share life experiences as appropriate to the recovery process; Telephones contacts, which includes talking with clients who need support and to remind clients who are scheduled for assessments, groups, individual sessions, medication management appointments, and other BestCare services; Identifies recovering person's abilities, strengths and assets and assist them to recognize and use them; Identifies barriers to full participation and focuses on strategies and resources to overcome them; Provides recovery mentor services at the hospital and manages a case load as assigned; Participates in group recovery sessions as needed; Provides services within the framework of the Intentional Peer Support model; Transports clients to some appointments, when appropriate, if approved by supervisor, including to/from outpatient services at BestCare, to other agencies when they need assistance with accessing benefits, and other Provides referral to various services, when appropriate (i.e. Food Bank, LINC, primary care/medical services, community college, parenting, etc.); Ensures that client documentation in client EHR files is completed timely, complete, reflects clinical best practices, and meets State and BestCare standards; Maintains strong relationships with community partners, developing collaborative relationships whenever possible; Other related duties as assigned by the Program Manager. ORGANIZATIONAL RESPONSIBILITIES: Performs work in alignment with BestCare's mission, vision, values; Supports the organization's commitment to fostering a culture of inclusivity, open-mindedness, equity, cultural awareness, compassion, and respect for all individuals; Strives to meet Program/Department goals and supports the organization's strategic goals; Adheres to the organization's Code of Conduct, Business Ethics, Employee Handbook, and all other relevant policies, procedures, and other compliance needs; Understands and maintains professionalism and confidentiality per HIPAA, 42 CFR, and Oregon Statutes; Attends required program/staff meetings and completes assigned training timely and satisfactorily; Ensures that any required certifications and/or licenses are kept current and renewed timely; Works independently as well as participates as a positive, collaborative team member. Performs other organizational duties as needed. REQUIRED COMPETENCIES: Must have demonstrated competency or ability to attain competency for each of the following within a reasonable period: Must have strong understanding of person-centered services using a recovery-oriented focus; Must have good understanding trauma-informed care and the Intentional Peer Support model; Demonstrated ability to effectively engage clients, provide compassionate, supportive care, and to build and maintain respectful, trusting, empathetic, and collaborative mutual relationships with clients and family members; Proficiency in MS Office 365 (Word, Excel, Outlook), EHR platform, databases, virtual meeting platforms, internet, and ability to learn new or updated software; Ability to maintain strict confidence as required by HIPAA, 42 CFR, and Oregon Statutes; Strong interpersonal and customer service skills; Strong communication skills (oral and written); Strong organizational skills and attention to detail, accuracy, and follow-through; Excellent time management skills with a proven ability to meet deadlines; Critical thinking skills; Ability to build and maintain positive relationships; Ability to function well and use good judgment in a high-paced and at times stressful environment; Ability to manage conflict resolution and anger/fear/hostility/violence of others appropriately and effectively; Ability to work effectively and respectfully in a diverse, multi-cultural environment; Ability to work independently as well as participating as a positive, collaborative team member. Requirements QUALIFICATIONS: EDUCATION AND/OR EXPERIENCE REQUIREMENTS: High School Diploma (or equivalent) required Must meet the Oregon Administrative Rules definition of a peer: “any individual who has similar life experience, either as a current or former recipient of addictions or mental health services, or as a family member of an individual who is a current or former recipient of addictions or mental health services.” For individuals in recovery from substance-use disorder, must have maintained continuous recovery for the previous two years at the time of hire. LICENSES AND CERTIFICATIONS: Must hold a Peer Support Specialist certification from a State-approved training program or ability/commitment to obtain within six (6) months with referral to IPS training by BestCare CPR, First Aid and AED certification required or ability to obtain within 3 months Must maintain a valid Oregon Driver License or ability to obtain one upon hire, and be insurable under the organization's auto liability coverage policy (minimum 21 years of age and with no Type A violations in the past 3 years, or three (3) or more Type B violations) PREFERRED: Priority will be given to applicants currently certified Lived experience and understanding of the unique difficulties of those who are transient or experiencing homelessness is preferred, but not required Bilingual in English/Spanish a plus Salary Description $18.00-$23.62
    $31k-37k yearly est. 60d+ ago
  • Peer Support Specialist/Treatment Aide

    Rimrock Trails Treatment Services 4.3company rating

    Technical support specialist job in Prineville, OR

    Full-time Description Peer Support Specialist (Treatment Aide) Job Type Full-time Prineville, OR Join our team of helping professionals as a Peer Support Specialist (PSS)/Treatment Aide (TA), supporting the recovery and growth of teens in our residential treatment program. As a Treatment Aide, you'll work closely with our team to develop and implement individualized treatment plans, using evidence-based practices such as motivational interviewing. You'll also provide cognitive, behavioral, and emotional support to help our clients overcome substance use and mental health challenges. About the Role: As a PSS/TA, you'll play a vital role in creating a supportive and caring environment for our clients. You'll participate in daily activities, supervise daily routines, and work closely with our multidisciplinary team to ensure the best possible outcomes for each client. Your passion for helping others will shine through as you: Provide individualized support and guidance to our clients Utilize evidence-based practices, such as motivational interviewing Assist in developing and implementing treatment plans Supervise daily activities and routines Collaborate with our multidisciplinary team What We Offer: Competitive salaries Certification training to advance your skills and knowledge Emphasis on work-life balance Comprehensive benefits package Requirements: Heart and passion for helping teens who are struggling with substance use and mental health issues Ability to work effectively with diverse populations Strong communication and interpersonal skills Ability to work collaboratively as part of a multidisciplinary team About Us: Our organization is dedicated to providing exceptional care and support to adolescents struggling with substance use and mental health challenges. We're committed to creating a positive work environment that promotes work-life balance, employee growth, and overall well-being. If you're passionate about making a difference in the lives of teens, we encourage you to apply for this rewarding opportunity! The Perks! *32-hour work week* Paid Training and professional certification (Peer Support Specialist/Recovery Mentor) Professional development assistance Meals provided while on shift Health insurance Dental insurance Vision insurance Flexible spending account Life insurance 11 annual paid holidays including your birthday Vacation - PTO accrual Quarterly paid wellness days Job Summary: Peer Support Specialists/Treatment Aides are helping professionals, many with lived experience with recovery who take a caring and personal approach in supporting the treatment plans and skill development for teens in our residential treatment program. Treatment Aides participate in and supervise daily activities and utilize motivational interviewing and other evidenced-based practices in providing cognitive, behavioral and emotional support for adolescent clients. Location: This position is based in beautiful Prineville, Oregon. Learn more about Prineville here **************************** Check out our neighboring cities Bend **************************** and Redmond ********************************************* About Us: Rimrock Trails was founded three decades ago with the mission to improve the lives of individuals, youth, and families struggling with mental health and substance use problems. We create a foundation for healing, strengthen family connections, and offer hope for a brighter future. Our vision is to demonstrate excellence in the delivery of outcome-driven behavioral health treatment. With multiple locations throughout beautiful Central Oregon, Rimrock Trails is one of the longest-serving specialty behavioral health providers in the region. ********************* Job Type: Full-time Work Location: In person Hourly wage: Starts at $26.25/hour with an additional $1.25 for the graveyard shift. Requirements Minimum Qualifications: High school diploma or GED. Possess personal and professional integrity. Responsible, dependable, ethical. Calm demeanor and the ability to address conflict and challenging behavior with compassion and kindness. Strong desire for helping young people change their lives, find hope, and build health through holistic wellness and recovery from addiction. Enjoys the challenge and finds gratification in working with and helping teens with challenging behaviors. Preferred Qualifications: Current Traditional Health Worker Certification (Recovery Mentor, Youth Support Specialist or Peer Support Specialist) or has the required qualifications to obtain certification (i.e. has personal of family personal experience in receiving addictions or mental health services and are in recovery). Preferred Bachelor's degree in Social Services or related fields. Salary Description $26.25
    $26.3 hourly 60d+ ago
  • Now Hiring IT and Telecom Field Technicians

    Hardy Industries 3.7company rating

    Technical support specialist job in Bend, OR

    Benefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid driver's license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start. The Road This Far Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.
    $18-25 hourly Auto-Apply 60d+ ago
  • Field Support Technician I

    Les Schwab 4.3company rating

    Technical support specialist job in Bend, OR

    The Field Support Technician I plays a crucial role in ensuring the seamless operation of technology infrastructure across our retail locations. This position is responsible for hands-on execution of services and support for cabling infrastructure, maintaining and repairing store endpoints, phone system hardware, and assisting with networking equipment and store servers. This role is vital in pushing for improved customer experience, increasing productivity in our stores, and directly supporting our aggressive business expansion plans, aligning with Gartner's product/service operating models. For larger-scale installations and remodels, the technician will primarily work under the direct supervision of a more senior technician. This position requires frequent to full-time travel and demands a strong sense of urgency in reporting issues/concerns that affect the operational stability of any production system or environment to the chain of command. Position requires air travel on a frequent to full time basis to various out of state store locations. Applicants must be currently authorized to work in the United States on a full-time basis. This position is not eligible for visa sponsorship. PRIMARY RESPONSIBILITIES: 50% - On-Site Service & Support Operations Strategy & Execution Define and implement strategies for efficient on-site service and support for store endpoints, including but not limited to: Endpoint devices (e.g., workstations, printers, scanners) Phone system hardware Assisting with networking equipment (e.g., routers, switches, Wi-Fi access points) Assisting in providing support to store servers at various tire center locations Ensure all service and support activities align with the overall omnichannel retail technology strategy to enhance customer experience and store productivity. 50% - Cabling Infrastructure Management & Strategic Maintenance Lead the strategy and execution for on-site cabling infrastructure service, support, maintenance, and repairs, ensuring high reliability and performance. Develop and implement best practices for cabling installation, troubleshooting, and preventative maintenance across all retail locations. Collaborate with the Director and other teams to identify opportunities for infrastructure improvements that support business expansion and new store openings. Ensure all infrastructure work adheres to established standards and contributes to the overall stability and efficiency of retail operations. MINIMUM REQUIREMENTS Educational/Experience Requirements: High School Diploma, GED, or equivalent 1 year related work experience in IT field support 1 year apprenticeship program (preferred) (sponsorship under a licensed journeyman provided) Required Technical Skills/Knowledge: Basic to intermediate knowledge of computer applications, telecommunications, network principles, and computer hardware (server and workstation components). Ability to use and understand technical documentation. Ability to use powered hand-tools. Must have a valid driver's license and excellent driving record, as frequent travel is required. General Knowledge and Abilities: Analytical Skills: Developing analytical and problem-solving skills with a focus on root cause analysis and continuous improvement. Communication: Ability to communicate technical and non-technical information clearly and professionally (both verbally and in writing) while ensuring that the quality and content of the message are relevant to the circumstances; ability to be an active-listener; the ability to draft, proofread, and send written communications effectively; the ability and willingness to carefully listen to others by asking appropriate questions and avoiding interruptions. Confidentiality: Ability to work confidently, effectively, and with discretion with all staff levels, particularly when handling sensitive system information. Initiative: Ability to work effectively with significant supervision, demonstrating proactive problem-solving and a commitment to operational excellence. Multitasking: The ability to perform two or more tasks simultaneously or to shift back and forth between two or more activities or sources of information without difficulty, especially in a fast-paced retail environment. Organization: Ability to manage work assignments through prioritization, paying attention to detail, and optimal time management to minimize downtime in stores. Service Excellence: Exhibit the willingness to be stakeholder-focused by anticipating and understanding stakeholders' needs; collaborate with them to reach a suitable solution; then consistently meet and deliver on those expectations, contributing to an improved customer experience. Teamwork: The ability to establish and maintain rapport, interact comfortably, and work well with coworkers and business partners. This includes cooperating, being supportive of others, willingly helping others, considering others' ideas and opinions, sharing information, giving proper credit, and fulfilling team responsibilities, especially when collaborating with senior technicians or other IT teams. Physical Requirements: Frequent use of computer, mouse and keyboard; ability to use standard office equipment including phone, copiers, etc. Ability to remain in a stationary position approximately 75% of the time while driving. Frequently required to lift, move, or transport items weighing up to 50 lbs; occasionally up to 100 lbs. Must be able to stand for extended periods of time and bend, stoop, crouch, kneel, reach, push, pull, finger, and grasp. May occasionally be required to perform duties while on a ladder, on the roof, or within a confined space. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, night vision, and ability to adjust focus. Work Environment: Varied; subject to inside and outside environmental conditions with exposure to office, store, manufacturing, and warehouse facilities. Worker is frequently exposed to warehouse conditions, which are subject to environmental changes with protection from weather conditions but not necessarily from temperature changes, which can be extreme. Frequently works a varying schedule that may include driving/working during early morning and late evening; occasionally requires work during weekend or holiday; position will seldom require overnight driving/working. Worker is occasionally exposed to construction sites, which may subject them to: noise, vibration, or hazards such as mechanical parts, dust, and machinery BENEFITS: Quarterly profit-sharing bonus Medical, dental, vision, and life insurance Company-funded retirement plan - no cost to employee Paid holidays Paid time off Tuition Assistance Employee discount Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions/primary responsibilities. This job description is not all inclusive and is subject to change. Additional duties and tasks may be assigned, as necessary. Employment remains “AT WILL” at all times.
    $28k-33k yearly est. Auto-Apply 60d+ ago
  • Peer Support Specialist - Jefferson BHRN

    Bestcare Treatment Services Inc. 3.5company rating

    Technical support specialist job in Madras, OR

    Job DescriptionDescription: We are seeking 2 certified Peer Support Specialist or Certified Recovery Mentor to work in our low-barrier substance use disorders program at the BHRN-Behavioral Health Regional Network. Be part of a dynamic caring and compassionate outreach team that does low barrier SUD treatment, peer mentoring, case management, employment, and housing social work. Position is located at our Madras BHRN Engagement Center which is open daily from 8 am -10 pm and shifts may include late afternoon, evening, or weekends. Come join our BHRN Team!! JOB SUMMARY: The Peer Support Specialist will provide support and encouragement to individuals with Substance Use Disorder (SUD) in both the hospital and outpatient settings to facilitate the development of their recovery skills, provide opportunities for individuals to direct their own recovery process, and support the learning and utilization of skills needed to foster recovery. The Peer Support Specialist will be knowledgeable of available service options, will promote the utilization of natural support systems, will facilitate the development of a sense of wellness and self-worth, and will work with a treatment team to promote the goals of the person in services in accordance with BestCare's policies and best practices, as well as the State and Federal regulations for the prevention and treatment of substance use disorders. ESSENTIAL FUNCTIONS: Works closely with other staff as a member of a treatment team to provide healthy staff-to-staff and staff-to-client relationships; Provides respectful and compassionate treatment is provided to all clients who request services and acts as a role model to clients to inspire hope and share life experiences as appropriate to the recovery process; Telephones contacts, which includes talking with clients who need support and to remind clients who are scheduled for assessments, groups, individual sessions, medication management appointments, and other BestCare services; Identifies recovering person's abilities, strengths and assets and assist them to recognize and use them; Identifies barriers to full participation and focuses on strategies and resources to overcome them; Provides recovery mentor services at the hospital and manages a case load as assigned; Participates in group recovery sessions as needed; Provides services within the framework of the Intentional Peer Support model; Transports clients to some appointments, when appropriate, if approved by supervisor, including to/from outpatient services at BestCare, to other agencies when they need assistance with accessing benefits, and other Provides referral to various services, when appropriate (i.e. Food Bank, LINC, primary care/medical services, community college, parenting, etc.); Ensures that client documentation in client EHR files is completed timely, complete, reflects clinical best practices, and meets State and BestCare standards; Maintains strong relationships with community partners, developing collaborative relationships whenever possible; Other related duties as assigned by the Program Manager. ORGANIZATIONAL RESPONSIBILITIES: Performs work in alignment with BestCare's mission, vision, values; Supports the organization's commitment to fostering a culture of inclusivity, open-mindedness, equity, cultural awareness, compassion, and respect for all individuals; Strives to meet Program/Department goals and supports the organization's strategic goals; Adheres to the organization's Code of Conduct, Business Ethics, Employee Handbook, and all other relevant policies, procedures, and other compliance needs; Understands and maintains professionalism and confidentiality per HIPAA, 42 CFR, and Oregon Statutes; Attends required program/staff meetings and completes assigned training timely and satisfactorily; Ensures that any required certifications and/or licenses are kept current and renewed timely; Works independently as well as participates as a positive, collaborative team member. Performs other organizational duties as needed. REQUIRED COMPETENCIES: Must have demonstrated competency or ability to attain competency for each of the following within a reasonable period: Must have strong understanding of person-centered services using a recovery-oriented focus; Must have good understanding trauma-informed care and the Intentional Peer Support model; Demonstrated ability to effectively engage clients, provide compassionate, supportive care, and to build and maintain respectful, trusting, empathetic, and collaborative mutual relationships with clients and family members; Proficiency in MS Office 365 (Word, Excel, Outlook), EHR platform, databases, virtual meeting platforms, internet, and ability to learn new or updated software; Ability to maintain strict confidence as required by HIPAA, 42 CFR, and Oregon Statutes; Strong interpersonal and customer service skills; Strong communication skills (oral and written); Strong organizational skills and attention to detail, accuracy, and follow-through; Excellent time management skills with a proven ability to meet deadlines; Critical thinking skills; Ability to build and maintain positive relationships; Ability to function well and use good judgment in a high-paced and at times stressful environment; Ability to manage conflict resolution and anger/fear/hostility/violence of others appropriately and effectively; Ability to work effectively and respectfully in a diverse, multi-cultural environment; Ability to work independently as well as participating as a positive, collaborative team member. Requirements: QUALIFICATIONS: EDUCATION AND/OR EXPERIENCE REQUIREMENTS: High School Diploma (or equivalent) required Must meet the Oregon Administrative Rules definition of a peer: “any individual who has similar life experience, either as a current or former recipient of addictions or mental health services, or as a family member of an individual who is a current or former recipient of addictions or mental health services.” For individuals in recovery from substance-use disorder, must have maintained continuous recovery for the previous two years at the time of hire. LICENSES AND CERTIFICATIONS: Must hold a Peer Support Specialist certification from a State-approved training program or ability/commitment to obtain within six (6) months with referral to IPS training by BestCare CPR, First Aid and AED certification required or ability to obtain within 3 months Must maintain a valid Oregon Driver License or ability to obtain one upon hire, and be insurable under the organization's auto liability coverage policy (minimum 21 years of age and with no Type A violations in the past 3 years, or three (3) or more Type B violations) PREFERRED: Priority will be given to applicants currently certified Lived experience and understanding of the unique difficulties of those who are transient or experiencing homelessness is preferred, but not required Bilingual in English/Spanish a plus
    $31k-37k yearly est. 6d ago

Learn more about technical support specialist jobs

How much does a technical support specialist earn in Bend, OR?

The average technical support specialist in Bend, OR earns between $28,000 and $83,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.

Average technical support specialist salary in Bend, OR

$48,000
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