Technical support specialist jobs in Bozeman, MT

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo paid certification training Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit Powered by JazzHR Qw49Dfin2c

Does managing localization of different games into more than 30 languages sound like your happy place? Great news as we're seeking a Localization Specialist to join our team and get the best out of the current and newly set up workflows. THE DIFFERENCE YOU'LL MAKE: We are committed to giving the world more champions, and your role in this path is making sure that the language our champions read is native and immersive! WHAT YOU'LL DO: * Manage localization projects by overseeing the delivery and quality of deliverables * Participate in translation and proofreading as required * Plan and execute testing of localized content and prioritize bug-fixing * Focus on quality by participating and providing localization perspective in all game-development phases * Contribute to efficient and scalable end-to-end localization frameworks for diverse content types across projects * Identify weaknesses, bottlenecks, and risks in the project schedule and implement solutions WHO YOU'LL WORK WITH: * Game and marketing teams, including development, product managers, content authors, engineers, reviewers, release management as well as an external translation agency and a remote team of linguists WE ARE A MATCH, IF YOU: * Have a degree in Language Studies or Linguistics * Have around one year of experience in a fast-paced environment and managing projects * Have a native-like proficiency in English BONUS POINTS: * Previous experience in localization of games or mobile applications WHY YOU'LL LOVE WORKING HERE: * The team behind the game: transparency and trust from day one, paired with a strong sense of teamwork- that's the essence of who we are. It's not just what you do - it's how you do it and who you do it with. With 280+ teammates from around the world, we're on a mission to bring the joy of winning to millions. * We make your life at Nordeus hassle-free: enjoy Nordeus provided breakfast, lunch, snacks, and beverages, a fully-equipped gym, organized sports activities (yoga, Brazilian jiu-jitsu, basketball, football), an ergonomic workstation, top-notch tech equipment (including laptop, mobile phone and bill coverage, and other tech), a kids' playroom, a music corner, board and video games + latest consoles. * Perks? We've got plenty: premium private medical insurance for you and your family, flexible working hours, take-what-you-need vacation policy, offsites abroad for the whole company, fully-paid maternity and paternity leave, employee stock purchase plan, access to L&D platforms and opportunities and many more. * Make your mark on games played by millions: with over 300M registered users, Top Eleven is the world's most successful football management game. Golf Rival, with more than 60M registered users, is the #2 mobile golf game, aiming to claim the top spot. With one more game in the works, we are continuing our efforts to create powerful mobile sports gaming experiences built to last. * Meaningful career experience: work with experienced game makers and mentors who will support you from day one, helping you map a career path that's true to you. * Impact beyond the screen: It is not just about us. We are part of something bigger than a job. We create a better future for generations to come through the efforts of the Nordeus Foundation. GOOD TO KNOW: * This is a hybrid, on-site position based in Belgrade

Montana Conservation Corps' (MCC) mission is to inspire young people through hands-on conservation service to be leaders, stewards of the land and engaged citizens who improve their communities. Founded in 1991, MCC is a private, nonprofit organization. There are 4 regions, with approximately 40 staff and 300 members who serve each year in leader, member or intern positions. MCC receives Federal grant money through the Corporation for National & Community Service. This grant is used to provide participant stipends and education awards, as well as to support our programming: offering leadership development to Leaders and Members. MCC offers crew-based programming that uses natural resource and community service projects to foster personal and crew development. While most of the work we accomplish is in the field, our main goal is not to build trails but to help members develop the knowledge, skills, and attitudes needed to be active citizens in their community. Further help on this page can be found by clicking here. Member Duties : The Field Support Technician (FST) responsibilities include supporting the training of Youth Crew Leaders and providing field visitation and logistical support to help ensure the successful completion of MCC projects and programming The FST, under the supervision of the Youth Program Manager, works with all regional staff and must maintain communication between the office and the field. The FST helps ensure that MCC policies and procedures are followed by all members and leaders while establishing and maintaining a good working relationship with project partners. The FST will be called upon to lead or join an existing crew when necessary. FSTs must be self-motivated and flexible in order to meet the changing needs of the position. The FST is an AmeriCorps participant and is entitled to the benefit package offered to all AmeriCorps participants. Program Benefits : Health Coverage , Living Allowance , Stipend , Training , Education award upon successful completion of service . Terms : None Service Areas : None Skills : None

Works with and leads multi-disciplinary teams to help our customers design, test, implement, and oversee solutions for transportation revenue collection. The position will focus on design, procurement, development, testing, launch, operations, and oversight of road usage charging (RUC) and tolling pilots and programs, as well as emerging solutions such as integrated RUC and tolling systems, integrated in-vehicle and infrastructure-based technologies for revenue collection, and innovative business models for solution delivery. RUC systems include design, testing, training, and operations oversight for odometer data collection, automated vehicle-based data collection, back-office accounting and vehicle registry transaction systems, and customer support operations. Tolling systems include commercial back-office and customer back-end transaction processing for high-volume, interoperable toll collection systems. Examples of specific work tasks include: -Creating system designs and corresponding documentation for innovative transportation revenue collection systems, including pilot and operational RUC and tolling programs -Creating system requirements, business rules,s and use cases for transportation revenue systems procurement documentation -Overseeing vendor design, development, and implementation of revenue collection systems on behalf of client agencies -Supporting client procurements of system solutions. -Designing and overseeing testing and evaluation of revenue system solutions -Crafting and proposing policy and technical solutions to address client and stakeholder objectives and constraints -Authoring papers and memoranda that frame technical issues, including alternative solutions, trade-offs, and considerations -Managing tasks and projects, including scope, schedule, budget, and resource identification -Presenting findings and recommendations to working groups, task forces, legislative committees, other public bodies, and the public -Mentoring junior and mid-level staff in revenue collection systems -Supporting business development efforts and proposals in areas related to the above -Managing RUC and/or tolling projects **Job Title:** Transportation Revenue System Specialist **Group:** TSO **Employment Type:** Regular **Minimum Qualifications:** Bachelor's degree. 10 years of related experience. Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands. Equivalent additional directly related experience will be considered in lieu of a degree. **Preferred Qualifications:** -Direct experience designing, operating, or otherwise supporting innovative transportation revenue collection systems -Working understanding of top transportation public policy challenges facing U.S. federal, state, and local governments, including funding, technology, and energy -Excellent analytical skills, including stakeholder and political awareness, especially as relates to revenue collection systems -Fluency with financial analysis, including cost analysis of revenue collection systems -Understanding of transportation technology and innovation trends **EEO Statement:** We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law. **Why CDM Smith?:** Check out this video and find out why our team loves to work here! (************************************************* **Join Us! CDM Smith - where amazing career journeys unfold.** Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family. Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world. **Job Site Location:** United States - Nationwide **Agency Disclaimer:** All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee. **Amount of Travel Required:** 10% **Assignment Category:** Fulltime-Regular **Visa Sponsorship Available:** No - We will not support sponsorship, i.e. H-1B or TN Visas for this position **Background Check and Drug Testing Information:** CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing. **Pay Range Minimum:** $104,229 **Pay Range Maximum:** $182,374 **Additional Compensation:** All bonuses at CDM Smith are discretionary and may or may not apply to this position. **Work Location Options:** Hybrid Work Options may be considered for successful candidate. **Massachusetts Applicants:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

If you are viewing this job listing from a job posting board (indeed, LinkedIn, etc.) and wish to apply for this position you MUST do so directly through our website. If you apply through Indeed or LinkedIn, your application WILL NOT be complete and you will therefore not be considered for the position. Section I: Position Details Job Opening Date: December 8, 2025 Job Status: This is a contract position through June 30, 2026. There is potential to extend, based on funding availability. Schedule: Hours per week will vary from 20-40 hours. Afternoon & Evening availability is required. Wage: $24.00/hour General Summary: This position provides holistic, person-centered housing navigation and tenancy support services to individuals and households seeking assistance through a variety of HRDC programs. This position supports participants in achieving stability and overall well-being through individualized service planning, connection to supportive and community-based resources, and partnerships with landlords, employers, educational institutions, and service providers. The role combines direct case management, resource coordination, and tenancy or goal-based support to promote long-term stability, independence, and self-sufficiency while ensuring compliance with applicable federal, state, and agency requirements across all funding sources. Disclaimer: This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Assigned duties and responsibilities may be added, removed, or changed at any time as organizational needs evolve. Primary Job Duties and Responsibilities 1. Supportive Services & Housing Navigation (30%) Conduct holistic assessments to identify participant strengths, barriers, and service needs. Develop and implement individualized service plans focused on income, health, housing, education, and employment goals. Provide ongoing support, advocacy, and coordination to connect participants with income supports, healthcare, behavioral health, education, workforce, and other community resources. Apply a person-centered, trauma-informed approach that promotes dignity, stability, and self-sufficiency. Collaborate with internal teams and community partners to ensure coordinated, equitable, and holistic service delivery. 2. Tenancy Support Services (30%) Assist participants with obtaining and maintaining stable housing through searches, applications, and move-in coordination. Create and monitor housing stability plans aligned with participant goals and funding requirements. Educate participants on tenant rights, lease responsibilities, household budgeting, and communication with landlords. Conduct home visits and follow-up to assess progress, identify needs, and address issues early to prevent eviction or loss of housing. Facilitate mediation or problem-solving with landlords and property managers to support ongoing tenancy. Strengthen partnerships with landlords, property managers, and housing providers to expand affordable and stable housing options. Promote long-term stability by connecting participants to ongoing supports and community networks. 4. Data and Compliance (30%) Maintain accurate, timely case notes and documentation in accordance with HRDC and funding requirements. Collaborate with the Compliance team to ensure adherence to all statutory, regulatory, and program standards. Complete required documentation and verifications when applicable Ensure data accuracy and readiness for internal and external monitoring or audits. 4. Team Collaboration and Professional Development (10%) Participate in team meetings, case conferences, and cross-department collaboration to improve service coordination. Engage in professional development and training to maintain best practices and compliance with program and agency standards. Contribute to a positive, supportive, and solutions-oriented team environment. Program Philosophy and Service Delivery: Emphasizes empowerment, autonomy, and accountability in all interactions. Supports individuals in developing personal plans for belonging, well-being, meaning, and purpose. Demonstrates respect, empathy, and professionalism in all customer and partner interactions. Cultural Awareness: Understands and connects with customers from diverse socio-economic, cultural, and ethnic backgrounds. Ensures equitable access to internal and external community resources. Promotes an inclusive and respectful service environment for all. Safety & Wellness: Promotes wellness, safety, and dignity for all customers and staff. Delivers services in a manner that upholds neutrality and inclusion regardless of faith, belief, cultural background, or personal identity. Ensures equitable access to programs and resources for all eligible participants. The person in this position complies with HRDC safety policies, procedures & guidelines; participates in safety training & drills as required; Reports unsafe conditions, incidents or near misses immediately; takes proactive steps to ensure the work area is clean and safe at all times. Customer Boundaries: Balances empathy with professionalism, maintaining clear and healthy boundaries. Models respectful communication and accountability to build trust and effective customer relationships. Travel: This position may serve customers across HRDC's service area, including use of personal vehicle This position requires the incumbent to occasionally transport customers to appointments using agency vehicles. Language Skills: Ability to analyze and interpret complex and sensitive information; persuasive speaking abilities Ability to effectively disseminate information about HRDC and community programs. Bilingual preferred Ability to utilize interpretation and translation services Mathematical Skills: Basic math skills, including the ability to calculate annual household income Reasoning Ability: Ability to solve problems and make decisions with limited standardization Ability to interpret program manuals, guidelines, and procedures Ability to collect and analyze data, establish facts, and draw valid conclusions Confidentiality: This position requires regular handling of sensitive and confidential client and agency information. Unauthorized disclosure could harm client interests and the organization, and may also violate state and federal privacy laws. This position may have access to reports, records, and personnel files, and must exercise the highest level of discretion, judgment, and confidentiality at all times. Computer Skills: Proficient in navigating spreadsheets, multiple databases, email, calendar Willingness to learn new software systems Comfortable with Microsoft and Google operating systems Drivers License: Valid State Driver License required Reliable vehicle and appropriate liability insurance are required Licenses or Certifications that would be useful but are not required: CPR and First Aid Trauma Informed Care Mental Health First Aid SOAR HUD Counselling Other Required Knowledge, Skills, or Abilities: A consistent work schedule and regular attendance. Strong attention to detail and organizational skills. Effective communication and interpersonal abilities. Knowledge of local community resources and partner agencies. Ability to work independently and collaboratively across teams. Professional and positive representation of HRDC's mission and values. Essential Physical, Mental and Emotional Requirements of this position. The following physical, mental and emotional abilities are considered essential to perform the duties listed above: The incumbent must be able to perform multiple tasks simultaneously, must be able to work under time and/or deadline pressures. The incumbent must demonstrate resilience under frequent interactions with customers experiencing trauma, mental and emotional burdens. Education and Experience: Bachelor's degree in Psychology/Social Services/Education or related field, from a four-year college or university preferred, or comparable life/work experience. Supervision Received: Operates under general supervision following established policies and procedures. Exercises judgment in prioritizing workload and managing daily workflow. Supervision of Others: None. Financial Responsibility: Responsible for accurate documentation, coding, and billing of services as required by funding sources, in collaboration with the Compliance team. Personal Contacts: Daily contact with customers and community members. Regular collaboration with HRDC program managers and leadership. Frequent communication with partner agencies and service providers. Occasional contact with funders and auditors for data and compliance purposes. Working Conditions: Primarily office-based with regular field work and travel between sites. Regular exposure to customers experiencing crisis or instability. Occasional exposure to adverse weather during outreach or home visits. Compliance Accountability: The incumbent is responsible for ensuring that all services and activities are carried out in accordance with applicable local, state, and federal laws, as well as agency policies and funding requirements. This includes adherence to evolving federal Executive Orders, program guidance, and documentation standards to ensure HRDC's continued eligibility for funding and partnership.

This is a temporary, 6-month contract role. The Junior Service Desk Technician is responsible for the support of all end-user technologies that empower Telesign employees to perform their daily work. The successful candidate will be proficient in the technologies detailed below, have excellent communications skills and a focus on providing superior customer support. This is primarily an on-site role. Key responsibilies * Support all employee on-boarding activities including account creation, assignment of access rights, laptop configuration and software installation. * Provide deskside and remote support and troubleshooting to Telesign employees; diagnose and resolve end-user network or local printer problems, software and hardware issues. * Collaborate with other operations staff (systems administrators, network engineers, DBAs) when necessary to ensure Telesign staff have the services needed to perform their jobs. * Regular reporting on local activities and plans * Hands/Feet support of local file servers, server room, office networks, wireless access points, office security system, etc. * Escalating issues when needed to the proper team or subject matter expert. Essential Requirements * English proficiency * 0-2 years supporting users, both deskside and remote * 0-2 years supporting Windows and Mac operating systems * Active Directory - assigning membership, user and computer account management, and basic understanding of basic scripts * Office 365 * Global Protect client or similar * OKTA or similar SSO/SAML platform * JAMF and Intune or similar endpoint management platform * Experience supporting Teams and Zoom or similar UCaaS platforms * Experienced working with the JIRA or similar ticketing system * Ability to perform general maintenance duties including but not limited to, basic hardware repair, workstation setup, etc. Preferred Skills * Powershell scripting or any programming experience * Automation experience * Administration of any toolsets like JIRA, O365, Zoom, SharePoint…. * Any certifications in the tools listed above We are offering * Good compensation - Competitive € salary plus benefits package. * Development opportunities. * Challenging but also a friendly working environment. * And much, much more... About Telesign Telesign connects and protects online experiences with sophisticated customer identity and engagement solutions. Through APIs that deliver user verification, data insights, and communications we solve today's unique customer challenges by bridging businesses to the complex world of global telecommunications. Telesign is proud to be an equal opportunity employer. We believe our differences help us create a better workplace, a better product, and a better community. We do not discriminate on the basis of race, color, ancestry, religion, national origin, marital status, pregnancy, sex, sexual orientation, gender, gender identity or expression, age, genetic information, disability, military or veteran status, or any other basis protected by federal, state or local law, ordinance or regulation. Telesign is an Affirmative Action Employer and as part of the commitment to AAP, it will seek to ensure affirmative action to provide equality of opportunity in all aspects of employment, and that all personnel activities, such as the recruitment selection, training, compensation, benefits, discipline, promotion, transfer, layoff and termination processes remain free of illegal discrimination and harassment based on protected characteristics. About Proximus Global Proximus Global, combining the strengths of Telesign, BICS, and Route Mobile, is transforming the future of communications and digital identity. Together, our solutions fuel innovation across the world's largest companies and emerging brands. Our unrivalled global reach empowers businesses to create engaging experiences with built-in fraud protection across the entire customer lifecycle. Our comprehensive suite of solutions - from our super network for voice, messaging, and data, to 5G and IoT; and from verification and intelligence to CPaaS for personalised omnichannel engagement - enables businesses and communities to thrive. Reaching over 5 billion subscribers, securing more than 180 billion transactions annually, and connecting 1,000+ destinations, we honour our commitment to connect, protect and engage everyone, everywhere.

(17131) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests' expectations at every possible turn. Amidst fragrant pines and glistening peaks, One&Only Moonlight Basin is a glamorous return to simplicity. Fill days cascading down cool waters, unearthing the magic of Yellowstone National park, skiing on world renowned slopes and retreating to floating evergreen spaces. With abundant knowledge and generosity, we anticipate our guest's every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it's our passion. Job Summary The IT Specialist is responsible for providing technical assistance to computer system users. This includes answering questions and resolving computer issues for clients in person, via telephone, or from a remote location. They must assist regarding the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems in compliance with One&Only Resorts' standards of operations. Key Duties & Responsibilities * Install and perform minor repairs to hardware, software, and peripheral equipment following design or installation specifications * Oversee the daily performance of computer systems * Support the information system function within the resort, using appropriate systems management procedures and practices to ensure operating effectiveness and data integrity * Assist the Director, IT in entire-network maintenance, including the administration and documentation of computer networks, telephone, and cable TV networks * Read technical manuals, confers with users, and conducts computer diagnostics to investigate and resolve problems, providing technical support * Answer users' inquiries regarding computer software and hardware operations to resolve problems * Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, and appropriate software * Confer with colleagues to establish requirements for new systems or modifications * Develop training materials and procedures, and/or trains users in the proper use of hardware and software * Use and handle IT equipment with care, according to the Director's instructions * Maintain a record of daily data communication transactions, problems, remedial actions taken, and installation activities * Refer major hardware and software problems and defective products to vendors / technicians for service * Prepare evaluations of software and hardware, recommending improvements or upgrades * Inspect equipment and reads order sheets to prepare deliveries to users * Observe system functioning to verify correct operations and detect errors * Attend briefings and meetings as requested * Perform additional duties, as assigned by the Director, IT or other members of Management Skills, Experience, & Educational Requirements * Previous experience working in IT within a resort environment is preferred * Relevant entry-level certifications preferred: CompTIA ITF+, A+, Network+, Security+, Microsoft MTA, and ITIL v3 Foundation * Ability to translate complex technical issues into terms easily understood by end users * Proficiency in Help Desk software, ticketing systems, and endpoint management tools * Excellent customer service skills, even in times of high demand, low resources, or unhappy users Benefits * Medical insurance - 80% of premium paid by employer * Health Savings Account with $50 employer contribution per pay period * Dental, vision & life insurance - 100% of premium paid by employer * 5 weeks of PTO (Paid Time Off) * 8 paid holidays * Uniform provided & complimentary laundering * Complimentary transportation to/from resort * Complimentary meal per shift * Subsidized housing based on availability * Discounts at F&B outlets on property * 14 nights per year starting at $100/night* at Kerzner Properties worldwide * Winter season includes complimentary ski pass to Big Sky Resort based on availability OR $225 reimbursement towards gym membership Physical Requirements The ideal candidate must be able to perform all physical requirements of the job in a safe manner, with or without reasonable accommodation. Physical requirements include, but are not limited to: * Standing, walking, stooping, kneeling, and bending in an operational environment for extended periods * Frequent bending, twisting, stooping, reaching, and pulling * Lifting and carrying of loads weighing up to 30 pounds * Remaining in a stationary position for long periods * Constantly operating a computer and other office productivity machinery * Working in outdoor environments, including high altitudes, that may present extreme weather conditions such as snow, ice, rain, heat, wind, etc. Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Fisher's Technology Fisher's mission is to make our customers extremely happy through technology offerings and services that maximize business efficiency and performance. And we do all that while having a great time and loving our work. Fisher's Technology has been selected as one of the "Best Places to Work in Idaho" for the last sixteen years. Fisher's is a leading technology provider in Idaho, Montana, Utah, & Washington to help businesses perform at the top of their game. We manage IT environments (servers, cloud environments, network equipment, computers, mobile devices, applications, Cloud, VoIP, and internet services), sell and service office equipment (from Canon, Konica Minolta, HP, OCE and many others), and streamline business operations with electronic document management and related software solutions. Learn more at ******************** Position Summary Fisher's Technology is seeking a full time Account Support Specialist to provide support to our geographically distributed sales team and customers. The Account Support Specialist is responsible for managing Fisher's relationships with current customers and providing sales support to generate new business in the region. The Account Support Specialist allows opportunity for growth and professional development, along with bonus incentives based on sales performance. Roles & Responsibilities * Develop healthy relationships with Fisher's customers and designated Account Manager to support business growth in both new and existing accounts. Proactively engage existing customers and conduct prospecting research to help identify new business opportunities for the Account Manager. * Engage with Account Manager's efforts to increase production and generate new business through tasks including proposal development, account creation review, contract change requests, scheduling customer meetings, managing sales paperwork and documentation, supplying printer assessment reports and order tracking, and acting as a liaison for interdepartmental issue resolution. * Work with other Fisher's Departments to ensure Fisher's customers receive our 5-star service by collaborating with other departments to optimize the customer experience and improve overall efficiency. * Utilize the CRM Software for general administration and maintenance of accounts within designated territory, ERP connections, report creation including sales activities, call lists, competitive lease data, etc. Requirements Qualifications * A 4-year degree is preferred but not required. * Must be proficient in Microsoft Outlook, Teams, Windows, Word, and Excel. * Must have excellent communication, analytical and interpersonal skills. * Customer service experience is preferred but not required. Fisher's Technology offers an extensive benefits package that includes the following: * Medical, Dental, & Vision Insurance * Life Insurance * Additional Voluntary Life Insurance * Paid Time Off * Paid Holidays & Extra Floating Holiday * 401(k) & 401(k) Matching * Employee Assistance Program * Flexible Spending Account * Health Savings Account * Hospital Indemnity * Short & Long Term Disability Insurance * Accident & Critical Illness Insurance

The Pulmonary Function Technician Intern will undergo training to perform Pulmonary Function Testing for pediatric, adult, and geriatric patients presenting with cardiopulmonary system deficiencies and abnormalities. The intern will also develop skills to serve as a resource for the respiratory department. Qualifications: Minimum 62 College credit hours to meet NBRC requirements including, Anatomy, Physiology, Chemistry, Microbiology, and Mathematics American Heart Association BLS American Heart Association ACLS required within three (3) months of hire American Heart Association PALS required within three (3) months of hire Certified Pulmonary Function Technician within one (1) year of hire Essential Job Functions: In addition to the essential functions of the job listed below, employees must have on-time completion of all required education as assigned per DNV requirements, Bozeman Health policy, and other registry requirements. Initial Internship requirements: Conducts Pulmonary Function Testing under the supervision of a certified Pulmonary Function Technician. Collaborates with other departments to ensure seamless coordination of patient care. Accurately completes all patient charging in compliance with departmental guidelines. Maintains cleanliness and functionality of equipment, identifies and addresses minor malfunctions, and escalates requests for significant repairs as necessary. Actively participates in departmental projects, initiatives, and ongoing professional development activities. Oversees the ordering and inventory management of supplies and materials to ensure adequate stock levels. The following are expected upon internship completion: Demonstrates expertise in pulmonary function testing, including but not limited to spirometry, lung volumes, diffusion capacity, respiratory muscle forces, and impulse oscillometry. Ensures all calibrations and quality assurance processes are documented in adherence to American Thoracic Society standards. Maintains comprehensive knowledge of oxygen delivery methods and associated equipment; monitors for potential side effects of oxygen therapy and acts accordingly. Exhibits understanding of technique and treatment adaptations for patients across varying age groups, including pediatric, adolescent, and geriatric populations. Demonstrates proficiency in determining appropriate oxygen concentrations and medication dosages tailored to patient age groups, ensuring safe and effective care. Administers respiratory therapy treatments and nebulized medications, with a thorough understanding of their purposes and potential side effects. Performs arterial punctures to obtain blood samples for arterial blood gas analysis, recognizing potential complications and contraindications of the procedure. Adheres to departmental protocols for equipment sterilization and maintenance. Accurately documents all relevant patient information in the medical record upon completing any services provided. Maintains familiarity with electronic health records, departmental forms, flow charts, and logbooks, ensuring accurate and appropriate utilization. Develops and implements patient teaching plans based on identified learning needs, evaluating their effectiveness and including family members when appropriate. Treats patients and their families with respect and dignity while coordinating care to meet patient needs in accordance with hospital policies. Conducts comprehensive patient assessments, evaluates tolerance to treatment, and performs reassessments to monitor responses. Collaborates effectively with other departments and disciplines to provide coordinated and efficient patient care. Operates and manages equipment safely and effectively, inspecting and testing respiratory therapy devices to ensure optimal functionality. Actively participates in performance improvement initiatives and Continuous Quality Improvement (CQI) teams addressing departmental concerns, workflows, and objectives. Attends educational in-service programs to maintain professional competency and completes all required hospital-specific training. Pursues ongoing professional development through participation in professional organizations and continuing education opportunities. Regularly attends departmental meetings and utilizes communication tools, such as hospital email, to stay informed of updates and issues relevant to the department and hospital. Performs additional duties as assigned by the department manager, contributing to the overall success of the team. Knowledge, Skills and Abilities Demonstrates sound judgment, patience, and maintains a professional demeanor at all times Exercises tact, discretion, sensitivity, and maintains confidentiality Performs essential job functions successfully in a busy and stressful environment Learns current and new computer applications and office equipment utilized at Bozeman Health Strong interpersonal, verbal, and written communication skills Analyzes, organizes, and prioritizes work while meeting multiple deadlines Schedule Requirements This role requires regular and sustained attendance. This role is for up to 10 hours per day / 40 hours per week. Physical Requirements Lifting (Repeatedly - 50 pounds): Exerting force occasionally and/or using a negligible amount of force to lift, carry, push, pull, or otherwise move objects or people.Sit (Occasionally): Maintaining a sitting posture for extended periods may include adjusting body position to prevent discomfort or strain.Stand (Repeatedly): Maintaining a standing posture for extended periods may include adjusting body position to prevent discomfort or strain.Walk (Repeatedly): Walking and moving around within the work area requires good balance and coordination.Climb (Rarely): Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like using feet and legs; may also use hands and arms.Twist/Bend/Stoop/Kneel (Repeatedly): Twisting, bending, and stooping require flexibility and a wide range of motion in the spine and joints.Reach Above Shoulder Level (Repeatedly): Lifting, carrying, pushing, or pulling objects as necessary above the shoulder, requiring strength and stability.Push/Pull (Repeatedly): Using the upper extremities to press or exert force against something with steady force to thrust forward, downward, or outward.Fine-Finger Movements (Continuously): Picking, pinching, typing, or otherwise working primarily with fingers rather than using the whole hand as in handling.Vision (Continuously): Close visual acuity to prepare and analyze data and figures and to read computer screens, printed materials, and handwritten materials.Cognitive Skills (Continuously): Learn new tasks, remember processes, maintain focus, complete tasks independently, and make timely decisions in the context of a workflow.Exposures (Continuously): Bloodborne pathogens, such as blood, bodily fluids, or tissues. Radiation in settings where medical imaging procedures are performed. Various chemicals and medications are used in healthcare settings. Job tasks may involve handling cleaning products, disinfectants, and other substances. Infectious diseases are caused by contact with patients in areas that may have contagious illnesses. Emotionally challenging situations, such as dealing with distressed patients or difficult family interactions.*Frequency Key: Continuously (100% - 67% of the time), Repeatedly (66% - 33% of the time), Occasionally (32% - 4% of the time), Rarely (3% - 1% of the time), Never (0%). The above statements are intended to describe the general nature and level of work being performed by people assigned to the job classification. They are not to be construed as a contract of any type nor an exhaustive list of all job duties performed by individuals so classified. 77346120 Respiratory Therapy

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Benefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid driver's license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start. The Road This Far Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.

We are looking for a Salesforce System Specialist to join our team and play a key role in managing and optimizing our CRM ecosystem. Reporting to the Head of CRM Ecosystem, this role involves system and user administration of CRM tools (Salesforce Sales Cloud and Service Cloud), close collaboration with business and technical teams, and ensuring efficient system design and implementation. You will also support end users by addressing process-related questions, maintaining user documentation, and facilitating training to enhance tool adoption and efficiency. Key Responsibilities Support Product Roadmap Management * Together with the Digital Product Owner for CRM, collaborate with Business Stakeholders to gather and document in User Stories detailed business requirements * Create and maintain comprehensive documentation of business and system requirements. * Act as a liaison between different departments and teams to facilitate effective communication and cooperation. Platform Management and User Experience * Work with development teams to design and develop system solutions that meet business needs. * Ensure that systems and applications align with business objectives and industry best practices. * Monitor the health and safety of the CRM tools, ensuring their implementation and usage are in line with the recommendations/rules of IT security * Collaborate with developers and QAs to manage tool configurations and plug&play integrations with other systems * Actively participating in daily Scrum stand-ups, Sprint planning, user stories reviews, and retrospectives Support Cross - Functional collaboration * Collaborating with CRM end-users and business stakeholders to identify opportunities to streamline and optimize business processes using technology solutions. * Proactively propose to the Digital Product Owner process improvements to enhance operational efficiency and effectiveness. * Participate in projects and initiatives led by other teams (e.g. Sales, Marketing, Customer Operations) related to the CRM tool/data usage, supporting and advising on best practices and effective methodology * Provide regular reports on project progress and issues to stakeholders and management End-User Management and Training * Collaborating with the technical team, maintain accurate and up-to-date system documentation * Develop and maintain up-to-date the User support communication media, such as User manuals and FAQ, Video pills, Training material,.. * Support users in the adoption of the CRM tools in compliance with the PXG processes and policies * Lead the user management and first-line user support as needed, with IT issues being escalated to relevant teams. * Assist in managing change related to system implementations, including training and communication to end-users. * Ensure smooth transitions during system upgrades or migrations. Data Management and Reporting * Handle requests from end-users to develop and maintain reports and dashboards in the CRM tools * Assist in ad hoc reporting requests as needed * Run recurring data cleansing activities in the CRM systems to ensure an optimal level of CRM data quality and accuracy Essential Requirements * Bachelor's degree in economics, business management, Information Technology or any other related field * 2+ years of relevant experience * Good understanding of CRM platforms and tools (e.g. Salesforce Sales and Service Cloud, Marketing automation tools like Adobe Marketo and Marketing Cloud, Contract Management tools like DocuSign) * Ability to configure, optimize, and troubleshoot CRM functionalities, including workflow rules and process builders * Strong analytical and problem-solving skills * Experience with Agile methodology * Good communication and organizational skills to interact both, with business and technical stakeholders * Ability to create user guides, training materials, and process documentation. * Ability to execute a change management plan * Dynamic attitude and curiosity for all that concerns innovation technology * Basic Knowledge on APIs configuration and integration (nice to have) * Basic knowledge of programming language (e.g. SQL, SOQL, Java) (nice to have) * Salesforce Certified Administrator (nice to have) * Professional English working knowledge We are offering * Good compensation - Competitive € salary plus benefits package. * Development opportunities. * Challenging but also a friendly working environment. * And much, much more... About Proximus Global Proximus Global, combining the strengths of Telesign, BICS, and Route Mobile, is transforming the future of communications and digital identity. Together, our solutions fuel innovation across the world's largest companies and emerging brands. Our unrivalled global reach empowers businesses to create engaging experiences with built-in fraud protection across the entire customer lifecycle. Our comprehensive suite of solutions - from our super network for voice, messaging, and data, to 5G and IoT; and from verification and intelligence to CPaaS for personalised omnichannel engagement - enables businesses and communities to thrive. Reaching over 5 billion subscribers, securing more than 180 billion transactions annually, and connecting 1,000+ destinations, we honour our commitment to connect, protect and engage everyone, everywhere.

Duties And Responsibilities Manage and resolve network and telecommunications support tickets relying on incident management, problem management, change management, and request fulfillment processes in accordance with procedures in place. Provide a vital end-user customer service function as a highly visible member of the Network Services team. Configure Cisco switches, routers, firewalls, and Aruba mobility controllers. Install, configure, and maintain network and telecommunications equipment, components, systems, software, and/or related infrastructure including IP phones, voice gateways, servers, software, access points, switches, routers, firewalls, UPS , PDU , racks, cabinets, and communications cabling using standard tools, meters, testing devices, software applications, and techniques according to documents, instructions, and/or industry standard practices. Perform scheduled maintenance and upgrades of network and telecommunications equipment, components, systems, software, and/or related infrastructure, including software releases, patches, and equipment lifecycle. Troubleshoot, identify, correct and/or repair basic and fundamental network and telecommunications equipment, component, system, software, and/or related infrastructure problems, and/or communications cabling problems, including replacing defective equipment and/or components. Use monitoring systems to alert on abnormal configuration or operation; maintain monitoring functionality as changes occur and take appropriate corrective action to address alerts. Maintain, enhance, and/or develop documents and records including system diagrams, drawings, methods and procedures documents, installation, cable, and equipment lifecycle records, usage reports, equipment, tool, parts, and materials inventories, equipment operation and support documents, and site condition and inventory reports. Maintain equipment rooms in a manner consistent with industry good-housekeeping standards. Monitor equipment inventory levels for asset management, inventory tracking, and restock scheduling purposes. Assist with annual inventory of parts and material. Apply routing, switching, network security, telecommunications, and communications cabling, standards and best practices to scenarios encountered. Manage network and telecommunications infrastructure built using various components and protocols to achieve highly available network and telecommunications services. Assist with training, needs assessment, and the evaluation of various solutions to those needs. Provide guidance for student employees. Organize, prioritize, and communicate on-going work to meet multiple task and project timelines. Participate in performance-related goal setting and achievement to meet personal and organizational goals and objectives. Attend and participate in trainings and other professional development activity. Participate in projects, complete tasks, and perform job-related duties as assigned. Physical Demands This position requires periodic on-call availability and after hours support. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Join us at our beautiful Montana State University campus located in Bozeman, Montana for an exciting opportunity to contribute to our successful and talented team and excellent leadership in University Information Technology in Network Services. Excellent opportunity for growth/career development with exceptional benefits including tuition waiver opportunities for self and immediate family members.Network analysts specialize and develop focused expertise and are expected to be able to work under general to direct supervision to complete a variety of tasks within the network services team's domain ranging in difficulty from basic and routine to complex. Duties and Responsibilities Manage and resolve network and telecommunications support tickets relying on incident management, problem management, change management, and request fulfillment processes in accordance with procedures in place. Provide a vital end-user customer service function as a highly visible member of the Network Services team. Configure Cisco switches, routers, firewalls, and Aruba mobility controllers. Install, configure, and maintain network and telecommunications equipment, components, systems, software, and/or related infrastructure including IP phones, voice gateways, servers, software, access points, switches, routers, firewalls, UPS, PDU, racks, cabinets, and communications cabling using standard tools, meters, testing devices, software applications, and techniques according to documents, instructions, and/or industry standard practices. Perform scheduled maintenance and upgrades of network and telecommunications equipment, components, systems, software, and/or related infrastructure, including software releases, patches, and equipment lifecycle. Troubleshoot, identify, correct and/or repair basic and fundamental network and telecommunications equipment, component, system, software, and/or related infrastructure problems, and/or communications cabling problems, including replacing defective equipment and/or components. Use monitoring systems to alert on abnormal configuration or operation; maintain monitoring functionality as changes occur and take appropriate corrective action to address alerts. Maintain, enhance, and/or develop documents and records including system diagrams, drawings, methods and procedures documents, installation, cable, and equipment lifecycle records, usage reports, equipment, tool, parts, and materials inventories, equipment operation and support documents, and site condition and inventory reports. Maintain equipment rooms in a manner consistent with industry good-housekeeping standards. Monitor equipment inventory levels for asset management, inventory tracking, and restock scheduling purposes. Assist with annual inventory of parts and material. Apply routing, switching, network security, telecommunications, and communications cabling, standards and best practices to scenarios encountered. Manage network and telecommunications infrastructure built using various components and protocols to achieve highly available network and telecommunications services. Assist with training, needs assessment, and the evaluation of various solutions to those needs. Provide guidance for student employees. Organize, prioritize, and communicate on-going work to meet multiple task and project timelines. Participate in performance-related goal setting and achievement to meet personal and organizational goals and objectives. Attend and participate in trainings and other professional development activity. Participate in projects, complete tasks, and perform job-related duties as assigned. Required Qualifications - Experience, Education, Knowledge & Skills Professional experience in network administration, network analysis, or related IT infrastructure roles. Relevant knowledge of networking, telecommunications, and communications cabling components and systems. Knowledge of network technologies which may include Cisco routing, switching, security, and telephony technologies, and Aruba wireless technologies. Experience in one or more of the following: Cisco networking, Unified Communications, VoIP, Aruba wireless in an enterprise setting. Experience in technical implementation projects, working independently on enterprise systems, and assisting in enterprise project planning. Preferred Qualifications - Experience, Education, Knowledge & Skills Significant experience in an enterprise environment deploying and upgrading Cisco or Aruba network equipment or software. Substantial experience relating to Cisco routing, switching, telephony, and security and Aruba wireless technologies from design and planning to implementation. Demonstrated experience with Solarwinds Orion or similar management platform. Knowledge of National Electric Code and TIA/EIA standards for the installation of telecommunications cable and equipment. Demonstrated experience building and maintaining network and telecommunication room infrastructure and installing equipment. The Successful Candidate Will Will possess strong active listening skills. Has the ability to think intuitively and analytically to break down and resolve problems. Has the ability to work independently without the need for direct supervision. Has the ability to learn the complexities and unique aspects of the systems and infrastructure in place. Has the ability to show initiative and follow through on tasks in a fast-paced work environment. Has the ability to work in a team environment, supporting other units. Has the ability to work toward shared goals where individual efforts complement group efforts. Has the ability to engage others in the unit in accepting and developing a customer-service orientation in all aspects of the operation. Has the ability to anticipate and resolve technical problems. Has the ability to establish and maintain effective working relationships across the IT Community. Represents the department and university in a professional and courteous manner. Demonstrated ability to communicate effectively with diverse populations. Demonstrated ability to handle competing demands and maintain high levels of customer service and response. Effective oral and written communication skills. Ability to maintain clean and orderly networking spaces in a manner consistent with industry best practices. Ability to monitor equipment and inventory levels for asset management and tracking, restock scheduling and other reporting purposes. Ability to maintain and submit records of time and materials required to complete projects and tasks. Ability to follow standard incident management, problem management, change management, and request fulfillment processes in accordance with procedures in place. Position Special Requirements/Additional Information Work schedule may include times outside normal business hours including mornings, evenings, weekends, and holidays. This position is not eligible for sponsorship. This job description should not be construed as an exhaustive state of duties, responsibilities, or requirements, but a general description of the job. Nothing contained herein restricts Montana State University's rights to assign or reassign duties and responsibilities to this job at any time. Physical Demands This position requires periodic on-call availability and after hours support.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required. This position has supervisory duties? No