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Technical support specialist jobs in Bozeman, MT - 22 jobs

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  • Computer Field Tech Position-BOZEMAN MT

    BC Tech Pro 4.2company rating

    Technical support specialist job in Bozeman, MT

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 60d+ ago
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  • Dynamic PC Support

    Worldwide Techservices 4.4company rating

    Technical support specialist job in Bozeman, MT

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.
    $44k-64k yearly est. 1d ago
  • Now Hiring IT and Telecom Field Technicians

    Hardy Industries 3.7company rating

    Technical support specialist job in Bozeman, MT

    Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
    $49k-66k yearly est. 12d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support specialist job in Bozeman, MT

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $26k-33k yearly est. 9d ago
  • Spa Desk Agent

    Montage Hotels & Resorts 4.5company rating

    Technical support specialist job in Big Sky, MT

    Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. Spa Desk Agent SUMMARY The Spa Desk Agent will provide spa guests with exceptional service when checking into or out of the Spa and/or making Spa reservations, in addition to promoting the retail outlets and increasing retail revenues. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values. ESSENTIAL FUNCTIONS Major areas of responsibility/ management include, but are not limited to: Assist in greeting and welcoming guests to the Spa, providing information to any inquiries, help to coordinate all guest requests for services and maintain impeccable cleanliness of the Spa. Provide services to guests in a timely, courteous and proficient manner. Assist fellow associates with daily operations to support healthy teamwork and contribute to the success of the Spa. QUALIFICATIONS High school or equivalent education required Minimum 2 -3 years of customer service experience in a hotel or Spa environment Working knowledge of spa services and products Possess basic math skills and have the ability to accurately handle billing Ability to communicate clearly and speak, read, write and understand English eloquently Advanced skills in Word, Excel, PowerPoint, and Outlook; daily use of nearly all programs will occur PREFERRED Prior front desk experience Luxury hotel experience strongly preferred Bachelor's Degree PHYSICAL REQUIREMENTS Position requires walking and standing most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length. Must be able to lift up to 15 lbs. on a regular and continuing basis. Must be able to bend, stoop, squat and stretch to fulfill tasks. Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
    $33k-42k yearly est. Auto-Apply 52d ago
  • IT Field Support Technician_Bozeman

    Gr8Ttek

    Technical support specialist job in Bozeman, MT

    Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo paid certification training Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit
    $26k-43k yearly est. Auto-Apply 45d ago
  • Field Support Technician

    Americorps 3.6company rating

    Technical support specialist job in Bozeman, MT

    Montana Conservation Corps' (MCC) mission is to inspire young people through hands-on conservation service to be leaders, stewards of the land and engaged citizens who improve their communities. Founded in 1991, MCC is a private, nonprofit organization. There are 4 regions, with approximately 40 staff and 300 members who serve each year in leader, member or intern positions. MCC receives Federal grant money through the Corporation for National & Community Service. This grant is used to provide participant stipends and education awards, as well as to support our programming: offering leadership development to Leaders and Members. MCC offers crew-based programming that uses natural resource and community service projects to foster personal and crew development. While most of the work we accomplish is in the field, our main goal is not to build trails but to help members develop the knowledge, skills, and attitudes needed to be active citizens in their community. Further help on this page can be found by clicking here. Member Duties : The Field Support Technician (FST) responsibilities include supporting the training of Field Leaders and providing field visitation and logistical support to help ensure the successful completion of MCC projects and programming. The FST, under the supervision of the Regional Program Manager, works with all regional staff and must maintain communication between the office and the field. The FST helps ensure that MCC policies and procedures are followed by all members and leaders while establishing and maintaining a good working relationship with project partners. The FST will be called upon to lead or join an existing crew when necessary. FSTs must be self-motivated and flexible in order to meet the changing needs of the position. The FST is an AmeriCorps participant and is entitled to the benefit package offered to all AmeriCorps participants. Program Benefits : Education award upon successful completion of service , Health Coverage . Terms : Uniforms provided and required . Service Areas : None Skills : None
    $31k-38k yearly est. 60d+ ago
  • Transportation Revenue System Specialist

    CDM Smith 4.8company rating

    Technical support specialist job in Bozeman, MT

    Works with and leads multi-disciplinary teams to help our customers design, test, implement, and oversee solutions for transportation revenue collection. The position will focus on design, procurement, development, testing, launch, operations, and oversight of road usage charging (RUC) and tolling pilots and programs, as well as emerging solutions such as integrated RUC and tolling systems, integrated in-vehicle and infrastructure-based technologies for revenue collection, and innovative business models for solution delivery. RUC systems include design, testing, training, and operations oversight for odometer data collection, automated vehicle-based data collection, back-office accounting and vehicle registry transaction systems, and customer support operations. Tolling systems include commercial back-office and customer back-end transaction processing for high-volume, interoperable toll collection systems. Examples of specific work tasks include: -Creating system designs and corresponding documentation for innovative transportation revenue collection systems, including pilot and operational RUC and tolling programs -Creating system requirements, business rules,s and use cases for transportation revenue systems procurement documentation -Overseeing vendor design, development, and implementation of revenue collection systems on behalf of client agencies -Supporting client procurements of system solutions. -Designing and overseeing testing and evaluation of revenue system solutions -Crafting and proposing policy and technical solutions to address client and stakeholder objectives and constraints -Authoring papers and memoranda that frame technical issues, including alternative solutions, trade-offs, and considerations -Managing tasks and projects, including scope, schedule, budget, and resource identification -Presenting findings and recommendations to working groups, task forces, legislative committees, other public bodies, and the public -Mentoring junior and mid-level staff in revenue collection systems -Supporting business development efforts and proposals in areas related to the above -Managing RUC and/or tolling projects **Job Title:** Transportation Revenue System Specialist **Group:** TSO **Employment Type:** Regular **Minimum Qualifications:** Bachelor's degree. 10 years of related experience. Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands. Equivalent additional directly related experience will be considered in lieu of a degree. **Preferred Qualifications:** -Direct experience designing, operating, or otherwise supporting innovative transportation revenue collection systems -Working understanding of top transportation public policy challenges facing U.S. federal, state, and local governments, including funding, technology, and energy -Excellent analytical skills, including stakeholder and political awareness, especially as relates to revenue collection systems -Fluency with financial analysis, including cost analysis of revenue collection systems -Understanding of transportation technology and innovation trends **EEO Statement:** We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law. **Why CDM Smith?:** Check out this video and find out why our team loves to work here! (************************************************* **Join Us! CDM Smith - where amazing career journeys unfold.** Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family. Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world. **Job Site Location:** United States - Nationwide **Agency Disclaimer:** All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee. **Amount of Travel Required:** 10% **Assignment Category:** Fulltime-Regular **Visa Sponsorship Available:** No - We will not support sponsorship, i.e. H-1B or TN Visas for this position **Background Check and Drug Testing Information:** CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing. **Pay Range Minimum:** $104,229 **Pay Range Maximum:** $182,374 **Additional Compensation:** All bonuses at CDM Smith are discretionary and may or may not apply to this position. **Work Location Options:** Hybrid Work Options may be considered for successful candidate. **Massachusetts Applicants:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $57k-76k yearly est. 60d+ ago
  • Tenancy Support Specialist

    Human Resource Development Council Dist IX 4.1company rating

    Technical support specialist job in Bozeman, MT

    If you are viewing this job listing from a job posting board (indeed, LinkedIn, etc.) and wish to apply for this position you MUST do so directly through our website. If you apply through Indeed or LinkedIn, your application WILL NOT be complete and you will therefore not be considered for the position. Section I: Position Details Job Opening Date: January 8, 2026 Job Status: This is a contract position through June 30, 2026. There is potential to extend, based on funding availability. Schedule: Hours per week will vary from 20-40 hours. Afternoon & Evening availability is required. Wage: $24.00/hour General Summary: This position provides holistic, person-centered housing navigation and tenancy support services to individuals and households seeking assistance through a variety of HRDC programs. This position supports participants in achieving stability and overall well-being through individualized service planning, connection to supportive and community-based resources, and partnerships with landlords, employers, educational institutions, and service providers. The role combines direct case management, resource coordination, and tenancy or goal-based support to promote long-term stability, independence, and self-sufficiency while ensuring compliance with applicable federal, state, and agency requirements across all funding sources. Disclaimer: This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Assigned duties and responsibilities may be added, removed, or changed at any time as organizational needs evolve. Primary Job Duties and Responsibilities 1. Supportive Services & Housing Navigation (30%) Conduct holistic assessments to identify participant strengths, barriers, and service needs. Develop and implement individualized service plans focused on income, health, housing, education, and employment goals. Provide ongoing support, advocacy, and coordination to connect participants with income supports, healthcare, behavioral health, education, workforce, and other community resources. Apply a person-centered, trauma-informed approach that promotes dignity, stability, and self-sufficiency. Collaborate with internal teams and community partners to ensure coordinated, equitable, and holistic service delivery. 2. Tenancy Support Services (30%) Assist participants with obtaining and maintaining stable housing through searches, applications, and move-in coordination. Create and monitor housing stability plans aligned with participant goals and funding requirements. Educate participants on tenant rights, lease responsibilities, household budgeting, and communication with landlords. Conduct home visits and follow-up to assess progress, identify needs, and address issues early to prevent eviction or loss of housing. Facilitate mediation or problem-solving with landlords and property managers to support ongoing tenancy. Strengthen partnerships with landlords, property managers, and housing providers to expand affordable and stable housing options. Promote long-term stability by connecting participants to ongoing supports and community networks. 3. Data and Compliance (30%) Maintain accurate, timely case notes and documentation in accordance with HRDC and funding requirements. Collaborate with the Compliance team to ensure adherence to all statutory, regulatory, and program standards. Complete required documentation and verifications when applicable Ensure data accuracy and readiness for internal and external monitoring or audits. 4. Team Collaboration and Professional Development (10%) Participate in team meetings, case conferences, and cross-department collaboration to improve service coordination. Engage in professional development and training to maintain best practices and compliance with program and agency standards. Contribute to a positive, supportive, and solutions-oriented team environment. Program Philosophy and Service Delivery: Emphasizes empowerment, autonomy, and accountability in all interactions. Supports individuals in developing personal plans for belonging, well-being, meaning, and purpose. Demonstrates respect, empathy, and professionalism in all customer and partner interactions. Cultural Awareness: Understands and connects with customers from diverse socio-economic, cultural, and ethnic backgrounds. Ensures equitable access to internal and external community resources. Promotes an inclusive and respectful service environment for all. Safety & Wellness: Promotes wellness, safety, and dignity for all customers and staff. Delivers services in a manner that upholds neutrality and inclusion regardless of faith, belief, cultural background, or personal identity. Ensures equitable access to programs and resources for all eligible participants. The person in this position complies with HRDC safety policies, procedures & guidelines; participates in safety training & drills as required; Reports unsafe conditions, incidents or near misses immediately; takes proactive steps to ensure the work area is clean and safe at all times. Customer Boundaries: Balances empathy with professionalism, maintaining clear and healthy boundaries. Models respectful communication and accountability to build trust and effective customer relationships. Travel: This position may serve customers across HRDC's service area, including use of personal vehicle This position requires the incumbent to occasionally transport customers to appointments using agency vehicles. Language Skills: Ability to analyze and interpret complex and sensitive information; persuasive speaking abilities Ability to effectively disseminate information about HRDC and community programs. Bilingual preferred Ability to utilize interpretation and translation services Mathematical Skills: Basic math skills, including the ability to calculate annual household income Reasoning Ability: Ability to solve problems and make decisions with limited standardization Ability to interpret program manuals, guidelines, and procedures Ability to collect and analyze data, establish facts, and draw valid conclusions Confidentiality: This position requires regular handling of sensitive and confidential client and agency information. Unauthorized disclosure could harm client interests and the organization, and may also violate state and federal privacy laws. This position may have access to reports, records, and personnel files, and must exercise the highest level of discretion, judgment, and confidentiality at all times. Computer Skills: Proficient in navigating spreadsheets, multiple databases, email, calendar Willingness to learn new software systems Comfortable with Microsoft and Google operating systems Drivers License: Valid State Driver License required Reliable vehicle and appropriate liability insurance are required Licenses or Certifications that would be useful but are not required: CPR and First Aid Trauma Informed Care Mental Health First Aid SOAR HUD Counselling Other Required Knowledge, Skills, or Abilities: A consistent work schedule and regular attendance. Strong attention to detail and organizational skills. Effective communication and interpersonal abilities. Knowledge of local community resources and partner agencies. Ability to work independently and collaboratively across teams. Professional and positive representation of HRDC's mission and values. Essential Physical, Mental and Emotional Requirements of this position. The following physical, mental and emotional abilities are considered essential to perform the duties listed above: The incumbent must be able to perform multiple tasks simultaneously, must be able to work under time and/or deadline pressures. The incumbent must demonstrate resilience under frequent interactions with customers experiencing trauma, mental and emotional burdens. Education and Experience: Bachelor's degree in Psychology/Social Services/Education or related field, from a four-year college or university preferred, or comparable life/work experience. Supervision Received: Operates under general supervision following established policies and procedures. Exercises judgment in prioritizing workload and managing daily workflow. Supervision of Others: None. Financial Responsibility: Responsible for accurate documentation, coding, and billing of services as required by funding sources, in collaboration with the Compliance team. Personal Contacts: Daily contact with customers and community members. Regular collaboration with HRDC program managers and leadership. Frequent communication with partner agencies and service providers. Occasional contact with funders and auditors for data and compliance purposes. Working Conditions: Primarily office-based with regular field work and travel between sites. Regular exposure to customers experiencing crisis or instability. Occasional exposure to adverse weather during outreach or home visits. Compliance Accountability: The incumbent is responsible for ensuring that all services and activities are carried out in accordance with applicable local, state, and federal laws, as well as agency policies and funding requirements. This includes adherence to evolving federal Executive Orders, program guidance, and documentation standards to ensure HRDC's continued eligibility for funding and partnership.
    $24 hourly 7d ago
  • Junior Service Desk Technician, 6-month contract

    Telesign 3.7company rating

    Technical support specialist job in Belgrade, MT

    This is a temporary, 6-month contract role. The Junior Service Desk Technician is responsible for the support of all end-user technologies that empower Telesign employees to perform their daily work. The successful candidate will be proficient in the technologies detailed below, have excellent communications skills and a focus on providing superior customer support. This is primarily an on-site role. Key responsibilies * Support all employee on-boarding activities including account creation, assignment of access rights, laptop configuration and software installation. * Provide deskside and remote support and troubleshooting to Telesign employees; diagnose and resolve end-user network or local printer problems, software and hardware issues. * Collaborate with other operations staff (systems administrators, network engineers, DBAs) when necessary to ensure Telesign staff have the services needed to perform their jobs. * Regular reporting on local activities and plans * Hands/Feet support of local file servers, server room, office networks, wireless access points, office security system, etc. * Escalating issues when needed to the proper team or subject matter expert. Essential Requirements * English proficiency * 0-2 years supporting users, both deskside and remote * 0-2 years supporting Windows and Mac operating systems * Active Directory - assigning membership, user and computer account management, and basic understanding of basic scripts * Office 365 * Global Protect client or similar * OKTA or similar SSO/SAML platform * JAMF and Intune or similar endpoint management platform * Experience supporting Teams and Zoom or similar UCaaS platforms * Experienced working with the JIRA or similar ticketing system * Ability to perform general maintenance duties including but not limited to, basic hardware repair, workstation setup, etc. Preferred Skills * Powershell scripting or any programming experience * Automation experience * Administration of any toolsets like JIRA, O365, Zoom, SharePoint…. * Any certifications in the tools listed above We are offering * Good compensation - Competitive € salary plus benefits package. * Development opportunities. * Challenging but also a friendly working environment. * And much, much more... About Telesign Telesign connects and protects online experiences with sophisticated customer identity and engagement solutions. Through APIs that deliver user verification, data insights, and communications we solve today's unique customer challenges by bridging businesses to the complex world of global telecommunications. Telesign is proud to be an equal opportunity employer. We believe our differences help us create a better workplace, a better product, and a better community. We do not discriminate on the basis of race, color, ancestry, religion, national origin, marital status, pregnancy, sex, sexual orientation, gender, gender identity or expression, age, genetic information, disability, military or veteran status, or any other basis protected by federal, state or local law, ordinance or regulation. Telesign is an Affirmative Action Employer and as part of the commitment to AAP, it will seek to ensure affirmative action to provide equality of opportunity in all aspects of employment, and that all personnel activities, such as the recruitment selection, training, compensation, benefits, discipline, promotion, transfer, layoff and termination processes remain free of illegal discrimination and harassment based on protected characteristics. About Proximus Global Proximus Global, combining the strengths of Telesign, BICS, and Route Mobile, is transforming the future of communications and digital identity. Together, our solutions fuel innovation across the world's largest companies and emerging brands. Our unrivalled global reach empowers businesses to create engaging experiences with built-in fraud protection across the entire customer lifecycle. Our comprehensive suite of solutions - from our super network for voice, messaging, and data, to 5G and IoT; and from verification and intelligence to CPaaS for personalised omnichannel engagement - enables businesses and communities to thrive. Reaching over 5 billion subscribers, securing more than 180 billion transactions annually, and connecting 1,000+ destinations, we honour our commitment to connect, protect and engage everyone, everywhere.
    $27k-35k yearly est. Auto-Apply 60d+ ago
  • Headwaters Tech Hub Marketing Intern

    Montana Technology Enterprise Center 3.9company rating

    Technical support specialist job in Bozeman, MT

    Headwaters Tech Hub Marketing Intern Job Description Headwaters Regional Technology and Innovation Hub (HTH) Hours: 10 hours/week, Semester Term Compensation: $18-$20/hour, depending on experience Credit: Available if approved by the student's academic department About the Role HTH is seeking a motivated Marketing Intern to support content creation, digital communications, and engagement across Montana's growing innovation ecosystem. This role is ideal for a student who is excited about storytelling, community-building, and the intersection of technology, workforce, and economic development. The intern will work closely with HTH's Operations Manager team to create and publish content that reflects and strengthens the HTH Brand. Key Responsibilities Content Development: Draft and publish short-form content (posts, announcements, highlights) for HTH's digital channels, including LinkedIn and WorldLabs (worldlabs.org). Brand Voice Stewardship: Translate the HTH Brand Voice into clear, engaging communications for members of the HTH ecosystem. Ecosystem Engagement: Support storytelling around partners, events, programs, and success stories across Montana. Digital Platform Support: Assist in developing and updating content primarily within LinkedIn and WorldLabs.. Project-Based Assignments: Complete small marketing projects such as stakeholder spotlights, event recaps, and digital asset organization. Internal Collaboration: Participate in check-ins with the HTH team; contribute creative ideas that strengthen outreach and community presence. Qualifications Currently enrolled at a Montana-based college or university in a program focused on business marketing, communications, journalism, or related field. Strong writing, editing, and digital communication skills (not AI content generation). Comfortable working in Google Workspace; familiarity with LinkedIn, WorldLabs, and Asana are a plus (training provided). Ability to manage tasks independently while contributing to a collaborative team culture. Interest in technology, innovation, or economic development is helpful but not required. What You'll Get Applied experience in content strategy, digital marketing, and community engagement. Direct exposure to Montana's fast-emerging optical-sensing industry and adjacent fields. Mentorship from a small, mission-driven team committed to statewide impact. A portfolio of communications built in partnership with a nationally designated EDA Regional Tech Hub. How to Apply Please upload a resume.
    $18-20 hourly 26d ago
  • 25U Signal Support Systems Specialist

    Army National Guard 4.1company rating

    Technical support specialist job in Belgrade, MT

    Communication is the pulse of Army National Guard units, and it's up to the Signal Support Systems Specialist to ensure the information keeps flowing so the military doesn't miss a beat. Signal Support Systems Specialists are responsible for integrating signal systems and networks; performing signal support functions and unit-level maintenance on authorized signal equipment; and installing, operating, and maintaining radio and data distribution systems. Advanced team members supervise and train other Soldiers; maintain and install signal support systems and terminal devices; provide technical assistance and training for automation and communications equipment; prepare maintenance and supply requests for unit-level signal support; and operate and perform preventative maintenance checks and services on assigned vehicles. Job Duties * Maintain radio and data distribution systems * Perform signal support functions and technical assistance for computer systems * Provide technical assistance and training for local area networks * Maintenance for equipment, terminal devices, assigned vehicles, and power generators Some of the Skills You'll Learn * Mechanical and electrical principles * Preventive maintenance procedures * Line installation and wiring techniques * Communication security policies and procedures Helpful Skills * Interest in working with electronic equipment * Interest in problem solving Through your training, you will develop the skills and experience to enjoy a civilian career with companies that produce communications and electronic equipment. Additional study and two years of electronics experience will also qualify you for certification as an Associate Certified Electronics Technician. Earn While You Learn Instead of paying to learn these skills, get paid to learn. In the Army National Guard, you will learn these valuable job skills while earning a regular paycheck and qualifying for tuition assistance. Job training for Signal Support Systems Specialists consists of 10 weeks of Basic Training, where you'll learn basic Soldiering skills, and 18 weeks of Advanced Individual Training (AIT) which will include a combination of hands-on and classroom training.
    $37k-65k yearly est. 60d+ ago
  • Network Analyst III

    Montana State University, Inc. 4.1company rating

    Technical support specialist job in Bozeman, MT

    Join us at our beautiful Montana State University campus located in Bozeman, Montana for an exciting opportunity to contribute to our successful and talented team and excellent leadership in University Informational Technology in Network Support Services. The Network Analyst III is a senior position within the team, is a subject matter expert, and functions as a primary and an escalation resource for the team. The Network Analyst III is expected to participate in the mentoring and development of junior staff. All Network Analysts support the MSU community, including end users. A commitment to customer service is required. Excellent opportunity with exceptional benefits including tuition waiver opportunities for self and immediate family members.Network Analysts specialize and develop focused expertise and are expected to be able to work under general to direct supervision to complete a variety of tasks within the network services team's domain ranging in difficulty from basic and routine to complex. Duties and Responsibilities Installation and configuration of switches, routers, firewalls, voice gateways, servers, access points, and IP phones. Maintain, enhance, and develop documentation, including diagrams, drawings, and procedures. Apply routing, switching, network security, telecommunications, and communications cabling, standards and best practices to scenarios encountered. Manage network infrastructure built using various network components and protocols to achieve and highly available network services. Assist with annual inventory of parts and material. Maintain and submit records of time and materials required to complete projects and tasks. Support the configuration of monitoring systems to alert on abnormal configuration or operation; maintain monitoring functionality as changes occur. Provide guidance for student employees. Participate in performance-related goal setting and achievement to meet personal and organizational goals and objectives. Organize, prioritize, and communicate on-going work to meet multiple task and project timelines. Attend and participate in trainings and other professional development activity. Participate in projects, complete tasks, and perform job-related duties as assigned. Required Qualifications - Experience, Education, Knowledge & Skills Bachelor's Degree in Computer Science, Information Systems, Computer Engineering, or other related field, or an equivalent combination of education and applicable experience. Relevant knowledge of networking, telecommunications, and communications cabling components and systems. Advanced knowledge of network technologies which may include Cisco routing, switching, security, and telephony technologies, and Aruba wireless technologies. Demonstrated experience in an enterprise environment supporting an enterprise production network. Demonstrated experience in one or more of the following: Cisco networking, Unified Communications, VoIP, Aruba Wireless in an enterprise setting. Demonstrated experience in technical implementation projects, working independently on enterprise systems, and assisting in enterprise project planning. Preferred Qualifications - Experience, Education, Knowledge & Skills Significant experience in an enterprise environment deploying and upgrading Cisco or Aruba network equipment or software. Substantial experience relating to Cisco routing, switching, telephony, and security and Aruba wireless technologies from design and planning to implementation. Demonstrated experience with Solarwinds Orion or similar management platform. Knowledge of National Electric Code and TIA/EIA standards for the installation of telecommunications cable and equipment. Demonstrated experience building and maintaining network and telecommunication room infrastructure and installing equipment. The Successful Candidate Will Will possess strong active listening skills. Has the ability to think intuitively and analytically to break down and resolve problems. Has the ability to work independently without the need for direct supervision. Has the ability to learn the complexities and unique aspects of the systems and infrastructure in place. Has the ability to show initiative and follow through on tasks in a fast-paced work environment. Has the ability to work in a team environment, supporting other units. Has the ability to work toward shared goals where individual efforts complement group efforts. Has the ability to engage others in the unit in accepting and developing a customer-service orientation in all aspects of the operation. Has the ability to anticipate and resolve technical problems. Has the ability to establish and maintain effective working relationships across the IT Community. Represents the department and university in a professional and courteous manner. Demonstrated ability to communicate effectively with diverse populations. Demonstrated ability to handle competing demands and maintain high levels of customer service and response. Effective oral and written communication skills. Ability to maintain clean and orderly networking spaces in a manner consistent with industry best practices. Ability to monitor equipment and inventory levels for asset management and tracking, restock scheduling and other reporting purposes. Ability to maintain and submit records of time and materials required to complete projects and tasks. Ability to follow standard incident management, problem management, change management, and request fulfillment processes in accordance with procedures in place. Position Special Requirements/Additional Information This position is not eligible for sponsorship.Must possess a valid driver's license, an acceptable driving record, and meet all State of Montana requirements to operate State/University vehicles. (If successful candidate possesses a valid out-of-state driver's license, must obtain a valid Montana driver's license within 60 days of hire.) This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University's rights to assign or reassign duties and responsibilities to this job at any time.Work schedule may include times outside normal business hours including mornings, evenings, weekends, and holidays. Physical Demands To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.Job may include working outside and working outside during adverse weather conditions, exposure to electrical, mechanical, noise and other hazards, work in dark and/or restricted spaces, use of ladders and/or power and hand tools. This position has supervisory duties? No
    $37k-52k yearly est. 1d ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Technical support specialist job in Bozeman, MT

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $44k-64k yearly est. 60d+ ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Technical support specialist job in Bozeman, MT

    This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $26k-33k yearly est. 1d ago
  • Now Hiring IT and Telecom Field Technicians

    Hardy Industries 3.7company rating

    Technical support specialist job in Bozeman, MT

    Benefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid driver's license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start. The Road This Far Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.
    $18-25 hourly Auto-Apply 60d+ ago
  • Youth Field Support Technician

    Americorps 3.6company rating

    Technical support specialist job in Bozeman, MT

    Montana Conservation Corps' (MCC) mission is to inspire young people through hands-on conservation service to be leaders, stewards of the land and engaged citizens who improve their communities. Founded in 1991, MCC is a private, nonprofit organization. There are 4 regions, with approximately 40 staff and 300 members who serve each year in leader, member or intern positions. MCC receives Federal grant money through the Corporation for National & Community Service. This grant is used to provide participant stipends and education awards, as well as to support our programming: offering leadership development to Leaders and Members. MCC offers crew-based programming that uses natural resource and community service projects to foster personal and crew development. While most of the work we accomplish is in the field, our main goal is not to build trails but to help members develop the knowledge, skills, and attitudes needed to be active citizens in their community. Further help on this page can be found by clicking here. Member Duties : The Field Support Technician (FST) responsibilities include supporting the training of Youth Crew Leaders and providing field visitation and logistical support to help ensure the successful completion of MCC projects and programming The FST, under the supervision of the Youth Program Manager, works with all regional staff and must maintain communication between the office and the field. The FST helps ensure that MCC policies and procedures are followed by all members and leaders while establishing and maintaining a good working relationship with project partners. The FST will be called upon to lead or join an existing crew when necessary. FSTs must be self-motivated and flexible in order to meet the changing needs of the position. The FST is an AmeriCorps participant and is entitled to the benefit package offered to all AmeriCorps participants. Program Benefits : Health Coverage , Living Allowance , Stipend , Training , Education award upon successful completion of service . Terms : None Service Areas : None Skills : None
    $31k-38k yearly est. 36d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Technical support specialist job in Ennis, MT

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $26k-34k yearly est. 9d ago
  • Salesforce System Specialist

    Telesign 3.7company rating

    Technical support specialist job in Belgrade, MT

    We are looking for a Salesforce System Specialist to join our team and play a key role in managing and optimizing our CRM ecosystem. Reporting to the Head of CRM Ecosystem, this role involves system and user administration of CRM tools (Salesforce Sales Cloud and Service Cloud), close collaboration with business and technical teams, and ensuring efficient system design and implementation. You will also support end users by addressing process-related questions, maintaining user documentation, and facilitating training to enhance tool adoption and efficiency. Key Responsibilities Support Product Roadmap Management * Together with the Digital Product Owner for CRM, collaborate with Business Stakeholders to gather and document in User Stories detailed business requirements * Create and maintain comprehensive documentation of business and system requirements. * Act as a liaison between different departments and teams to facilitate effective communication and cooperation. Platform Management and User Experience * Work with development teams to design and develop system solutions that meet business needs. * Ensure that systems and applications align with business objectives and industry best practices. * Monitor the health and safety of the CRM tools, ensuring their implementation and usage are in line with the recommendations/rules of IT security * Collaborate with developers and QAs to manage tool configurations and plug&play integrations with other systems * Actively participating in daily Scrum stand-ups, Sprint planning, user stories reviews, and retrospectives Support Cross - Functional collaboration * Collaborating with CRM end-users and business stakeholders to identify opportunities to streamline and optimize business processes using technology solutions. * Proactively propose to the Digital Product Owner process improvements to enhance operational efficiency and effectiveness. * Participate in projects and initiatives led by other teams (e.g. Sales, Marketing, Customer Operations) related to the CRM tool/data usage, supporting and advising on best practices and effective methodology * Provide regular reports on project progress and issues to stakeholders and management End-User Management and Training * Collaborating with the technical team, maintain accurate and up-to-date system documentation * Develop and maintain up-to-date the User support communication media, such as User manuals and FAQ, Video pills, Training material,.. * Support users in the adoption of the CRM tools in compliance with the PXG processes and policies * Lead the user management and first-line user support as needed, with IT issues being escalated to relevant teams. * Assist in managing change related to system implementations, including training and communication to end-users. * Ensure smooth transitions during system upgrades or migrations. Data Management and Reporting * Handle requests from end-users to develop and maintain reports and dashboards in the CRM tools * Assist in ad hoc reporting requests as needed * Run recurring data cleansing activities in the CRM systems to ensure an optimal level of CRM data quality and accuracy Essential Requirements * Bachelor's degree in economics, business management, Information Technology or any other related field * 2+ years of relevant experience * Good understanding of CRM platforms and tools (e.g. Salesforce Sales and Service Cloud, Marketing automation tools like Adobe Marketo and Marketing Cloud, Contract Management tools like DocuSign) * Ability to configure, optimize, and troubleshoot CRM functionalities, including workflow rules and process builders * Strong analytical and problem-solving skills * Experience with Agile methodology * Good communication and organizational skills to interact both, with business and technical stakeholders * Ability to create user guides, training materials, and process documentation. * Ability to execute a change management plan * Dynamic attitude and curiosity for all that concerns innovation technology * Basic Knowledge on APIs configuration and integration (nice to have) * Basic knowledge of programming language (e.g. SQL, SOQL, Java) (nice to have) * Salesforce Certified Administrator (nice to have) * Professional English working knowledge We are offering * Good compensation - Competitive € salary plus benefits package. * Development opportunities. * Challenging but also a friendly working environment. * And much, much more... About Proximus Global Proximus Global, combining the strengths of Telesign, BICS, and Route Mobile, is transforming the future of communications and digital identity. Together, our solutions fuel innovation across the world's largest companies and emerging brands. Our unrivalled global reach empowers businesses to create engaging experiences with built-in fraud protection across the entire customer lifecycle. Our comprehensive suite of solutions - from our super network for voice, messaging, and data, to 5G and IoT; and from verification and intelligence to CPaaS for personalised omnichannel engagement - enables businesses and communities to thrive. Reaching over 5 billion subscribers, securing more than 180 billion transactions annually, and connecting 1,000+ destinations, we honour our commitment to connect, protect and engage everyone, everywhere.
    $57k-82k yearly est. Auto-Apply 60d+ ago
  • Dynamic PC Support

    Worldwide Techservices 4.4company rating

    Technical support specialist job in Bozeman, MT

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.
    $44k-64k yearly est. 14d ago

Learn more about technical support specialist jobs

How much does a technical support specialist earn in Bozeman, MT?

The average technical support specialist in Bozeman, MT earns between $26,000 and $70,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.

Average technical support specialist salary in Bozeman, MT

$43,000
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