Computer Field Technician
Technical support specialist job in Charlottesville, VA
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 1-3 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Dynamic PC Support Techician
Technical support specialist job in Charlottesville, VA
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
IT Field Service Technician
Technical support specialist job in Charlottesville, VA
UBEO Business Services, the premier provider of business technology products and services, is seeking to hire a Field Service Technician to join our team.
UBEO is a distributor/servicer of document equipment and software solutions. Primary products include Xerox, Ricoh, Canon and Konica Minolta multi-functional equipment and Kyocera printers. UBEO specializes in electronic document management software and integrations.
The primary responsibilities of this position is as follows:
Department: Service
Reports To: Field Service Manager
FLSA Status: Full Time/Non-Exempt
Purpose
This position is an intermediate level technician capable of a full workload. The individual is responsible for the timely and cost-effective maintenance and repair of office product equipment and for promoting and maintaining a high level of customer satisfaction with our service and products, thereby influencing the sale of office product equipment that is offered by UBEO BUSINESS SERVICES.
Responsibilities
Maximize equipment up-time through timely response and effective and efficient repair with selective customer training to ensure high levels of customer satisfaction
Manage the utilization of assets and resources to achieve targeted financial results and create superior value for UBEO BUSINESS SERVICES and our customers
Analyze customer needs, recognize business opportunities, and influence sales volume growth
Communicate and interact with customers, field service, sales, management, and administration in a way that is courteous, positive and professional
Complete all administrative aspects of the job on time and error-free
Provide accurate feedback with call close information, parts usage reporting, and customer meter readings
Perform other activities that support UBEO BUSINESS SERVICES and our service organization
Supervision
Supervised
Contacts
Internal: Exempt, Non-Exempt
External: Prospective Customers, Current Customers, Vendors
Job Related Dimensions
Technical knowledge/skills
Analysis (problem identification)
Attention to Detail
Customer service orientation
Business skills
Communications - verbal and written
Planning and organizing, (work management)
Teamwork (cooperation)
Work standards (concern for quality)
Follow-up
Qualifications
High School or GED
2 - 5 years industry or equivalent experience
Associates Degree or equivalent technical training
Successful completion of:
Manufacturer Core Basics
2 Manufacturer Training Classes
Physical Demands & Work Environment
Ability to operate a motor vehicle for travel to client sites
Ability to stand/walk for prolonged periods at times
Ability to lift 50+lbs on occasion
UBEO offers a competitive compensation package. UBEO also offers an excellent benefits package which is a significant part of our employee's total compensation. We strive to provide a broad range of competitive benefits designed to meet your personal needs and priorities. Our comprehensive benefits package includes:
Choice of medical, dental and vision plans that provide our employees and their families with high-quality healthcare, including orthodontia for both adults and child(ren)
Generous Company Paid Health Reimbursement Account Options to defray deductible expenses
Company paid life and accidental death and dismemberment insurance for you, your spouse and child(ren)
Flexible Spending and Health Savings Account Options - Set aside pre-tax dollars to cover out-of-pocket expenses related to health or dependent care
Voluntary coverages at low group rates including Aflac Insurance - In the event of death or disability, you can help protect your family against the loss of income with various types of insurance
Pet Insurance, breathe easy knowing Nationwide has your pets covered
Pre-paid legal coverage, access to experienced attorneys that can help you with any legal issue 24/7
A generous wealth accumulation program will help you achieve financial security for retirement. We offer a 401(K) Plan w/ Match upon eligibility and Free Financial Counseling
Generous vacation, holiday, and sick leave programs - as we believe that taking advantage of time away from work is essential for a well-balanced life
UBEO is an Equal Opportunity Employer and considers applicants for all positions without regard to age, sex, color, race, religion, national origin, disability, genetic information or predisposition, military/veteran status, citizenship status, marital status or any other group protected by applicable federal, state or local laws.
Auto-ApplyOn-Call IT Field Technician - Charlottesville, Virginia- Hiring NOW
Technical support specialist job in Charlottesville, VA
On-Call IT Field Technician - PC, Mac, Printer & Scanner Support
💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability
⚠️ Important Note
This is an on-call, 1099 independent contractor role with no guaranteed hours.
You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept.
About Geeks on Site
Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more.
About the Role
We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers.
This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700).
You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally.
Key Responsibilities
Diagnose and repair hardware/software issues on Windows and mac OS systems
Resolve boot errors, OS issues, and login problems
Set up or troubleshoot Wi-Fi and wired internet connections
Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
Configure or connect printers and scanners (Canon, HP, Brother, etc.)
Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
Perform general maintenance on multifunction printers (MFPs)
Reinstall operating systems using bootable USBs or recovery media
Install remote tools or shortcuts as requested
Communicate clearly with customers and provide basic post-service support
Document service visits and escalate complex issues as needed
Requirements
2+ years of field IT support experience, including computer and printer work
Familiarity with Canon, HP, and other common printer brands
Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)
Experience with both Windows (10/11) and mac OS troubleshooting
Must have personal tools (bootable USB, screwdriver set, etc.)
Reliable vehicle and valid driver's license
Smartphone with camera and data for documentation and communication
Ability to work independently and maintain a professional demeanor
Benefits
Compensation
$35 per hour for on-site time
Flexible scheduling - accept only the jobs that match your route and availability
National brand recognition and continuous job offers
Dispatch and tech support team available to assist remotely
✅ What to Expect After You Apply
📞 Intro Call - A recruiter will contact you for a quick chat
📝 Onboarding - Complete paperwork and tax forms electronically
🔍 Background Check - Mandatory before activation
📅 Set Your Availability - You enter your availability in our tech portal
📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills
Join Our Technician Network
If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
Auto-ApplyService Desk Specialist - Level 1
Technical support specialist job in Charlottesville, VA
Improving Your Mission through Meaningful Innovation
Creating a vision of how your organization works is the first step. Building the strategies to get you there is where SHINE Systems can help.
As a business solutions consulting company, we provide a broad base of strategies. Our expertise covers:
Intensive in-the-field decision analysis and intelligence training
General management and administrative support
Technology and systems integration
Small- to large-scale project management
We like to keep things simple and base all our work on one strategy: To provide our customers with the people, the processes, and the technologies needed to meet any mission, big or small.
Job Description
The ideal candidate will demonstrate moderate technical skills with the ability to apply more advanced concepts and processes to daily activities, beyond just following a checklist of tasks. They require minimal guidance and direction from more senior level team members and can work effectively both individually and on teams. In order to help support uninterrupted availability of INSCOM's Command, Control, Communications, Computers, and Information Management (C4IM) baseline, the Level 1 Service Desk Specialist will:
· Provide first contact and incident resolution to customers with hardware, software, and application problems. Includes both customer telephone support as well as electronically submitted requests
· Provide polite and friendly customer service
· Attempt to resolve as many incidents during the first contact, or at Tier I. Efficiently escalates incidents to higher Tier II or Tier III when required
· Document incident status and solutions in incident database tools
· Work through various types Tier II issues with telephone assist
· Provide answers to Frequently Asked Questions or solutions to common problems as part of a customer self-help capability
Qualifications
Certifications: DoD 8570.01-M IAT level II
Education and Years of Relevant Experience:
· High School Diploma/GED and 6 years of relevant experience; or
· Associate's Degree and 4 years of relevant experience; or
· Bachelor's Degree and 2 years of relevant experience; or
· Master's Degree
· Must possess current working knowledge of computers, printers, laptops, and common windows applications
· Must have 2 years of demonstrated experience managing a schedule for an engineering program involving hardware and software development and multiple sub-components using MS Project or similar project scheduling software.
Clearance: Active TS/SCI
Additional Information
All your information will be kept confidential according to EEO guidelines.
Cloud Computing Specialist
Technical support specialist job in Ivy, VA
Responsibilities & Qualifications RESPONSIBILITIES * Serves as a cloud security and accreditation subject matter expert, providing advanced technical expertise in applying the National Institute of Standards and Technology (NIST) Risk Management Framework (RMF) standards and guidance as defined in NIST SP 800-37 and NIST SP 800-53.
* Leads and supports Certification and Accreditation (C&A) activities for complex DoD and federal information systems, ensuring compliance with DoD Cloud Computing Security Requirements Guide (SRG), FedRAMP, and applicable security frameworks.
* Develops, evaluates, and documents cloud security policies, procedures, and controls across public, private, hybrid, and multi-cloud environments.
* Identifies, manages, and mitigates cloud computing security risks, implementing industry "best practices" across all deployment and service models (IaaS, PaaS, SaaS).
* Performs Cybersecurity Control Assessments and conducts C&A reviews for large and complex enterprise systems.
* Advises stakeholders and system owners on cloud risk management strategies, secure design principles, and compliance with DoD and federal cybersecurity requirements.
* Supports continuous monitoring, vulnerability management, and audit readiness efforts within cloud-hosted environments.
* Provides expert guidance on secure modern computing paradigms, including hybrid, cloud-native microservices, edge computing, and Internet of Things (IoT) implementations.
* Contributes to the development of cloud architectures, security baselines, and authorization packages (A&A) using RMF and FedRAMP methodologies.
* Ensures cloud environments meet DoD Zero Trust architecture principles, supporting enterprise-level cybersecurity initiatives.
REQUIRED QUALIFICATIONS
Clearance
* Secret - IT-I (Tier 5/SSBI) Critical Sensitive Clearance
Certifications
* (ISC)² Certified Cloud Security Professional (CCSP) - Required
* DoD 8570 IAT Level II Baseline Certification:
* COMPTIA Security+ CE
* Cisco Certified Network Associate (CCNA)
* COMPTIA Cybersecurity Analyst (CySA+)
* Global Information Assurance Certification (GIAC) Global Industriel Cyber Security Professional (GICSP)
* One of the Following Google Cloud Platform certifications:
* Google Associate Cloud Engineer
* Google Professional Cloud Architect
* One of the following AWS certifications:
* AWS Certified Cloud Practitioner
* AWS Certified Security - Specialty
* AWS Certified Solutions Architect - Associate
* AWS Certified Solutions Architect - Professional
* AWS Certified SysOps Administrator
* Microsoft Certified: Azure Administrator Associate
* Microsoft Certified: Azure Solutions Architect Expert
* Microsoft Certified: Azure Security Engineer Associate
* Oracle Cloud Infrastructure Cloud Operations
Experience
* Five (5) years of relevant Certification & Accreditation (C&A) experience.
* Demonstrated experience with RMF, NIST SP 800-37, and NIST SP 800-53 security frameworks.
* Proven DoD Cybersecurity experience with application of C&A standards to large-scale systems.
* Experience conducting security control assessments and C&A reviews for enterprise systems.
* Experience with hybrid computing, edge computing, and cloud-native architectures.
* Proficiency in FedRAMP assessment methodologies across six (6) key domains:
* Architectural Concepts & Design Requirements
* Cloud Data Security
* Cloud Platform & Infrastructure Security
* Cloud Application Security
* Operations
* Legal & Compliance
Desired Experience and Skills
* Five (5) years of hands-on experience supporting DoD Commercial Cloud Hosting (CCH) environments.
* In-depth knowledge of DoD security requirements for Google Cloud Platform (GCP).
* Experience with multiple commercial cloud providers (e.g., AWS, Azure, Oracle Cloud Infrastructure) and their security frameworks.
* Deep understanding of DoD cybersecurity compliance, including DISA STIGs, IAVAs, and DoD Cloud Computing SRG.
* Expertise in implementing and assessing Zero Trust security models within cloud and hybrid environments.
* Demonstrated ability to identify, assess, and mitigate security risks while preparing and supporting successful security audits.
* Skilled in producing comprehensive cybersecurity audit reports, risk assessments, and authorization documentation.
* Strong understanding of cloud deployment models (IaaS, PaaS, SaaS) and cloud service architecture.
* Proficiency in cloud governance, identity management, and encryption methodologies.
* Excellent communication and documentation skills, with the ability to convey technical concepts to diverse audiences.
* Demonstrated leadership and collaboration abilities in cross-functional cybersecurity and infrastructure teams.
Overview
We are seeking a Cloud Computing Specialist to join our team.
TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.
Visit us at *****************
Apply now to explore jobs with us!
The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.
By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP".
As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration.
Additional Job Information
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
* Location: Remote
* Type of environment: Remote
* Noise level: Medium
* Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs.
* Amount of Travel: 10%
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
WORK AUTHORIZATION/SECURITY CLEARANCE
* U.S. Citizen
* Secret Clearance
OTHER INFORMATION
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.
EQUAL EMPLOYMENT OPPORTUNITY
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.
EQUAL EMPLOYMENT OPPORTUNITY
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.
#remote #telework #linkedin
#LI-Remote (turn font to white)
Senior Staff Audit Support Specialist
Technical support specialist job in Washington, VA
The purpose of the Senior Auditor position is to assist with planning, execution, communication, and reporting of all internal audit activities associated with USAC's operations. SCOPE OF WORK:
Understand the functional and operational areas of the organization and identify areas of greatest risk to the USAC and the universal service fund.
Provide input to the development of audit procedures designed to meet audit objectives and organizational risks.
Plan and perform compliance, financial, and operational audits in accordance with the Institute of Internal Audit (IIA) and other applicable audit standards.
Ensure compliance with established internal control procedures by examining records, reports, operating practices, and documentation.
Prepare clear and concise audit work papers, reports, and other communications to document audit procedures performed and exceptions noted.
Perform self-review of work paper documentation for quality assurance purposes.
Execute the necessary corrective recommendations for deficiencies identified during work paper review.
Provide value adding recommendations for audit findings identified.
Communicate audit results, in oral or written format, to the auditee, USAC management and/or the Audit Committee.
Maintain cordial professional relationships with auditees across divisions to facilitate progress of audits.
Pursue professional development opportunities, including external and internal training and professional association memberships, certifications and share information with co-workers to contribute to the growth and development of the Audit and Assurance Division.
Provide on the job coaching and perform preliminary reviews of the work product of less experienced staff level auditors where applicable.
Provide assistance for investigations, strategic initiatives, divisional special projects and any other assigned projects as needed.
QUALIFICATION AND EXPERIENCE:
Bachelor s degree and/or relevant technical training and certifications.
Five (5) to Seven (7) years of directly related experience.
One (1) to Two (2) years of operational and/or Qualification and Experience.
High level of proficiency in the following tools: ACL, Microsoft Office Suite, Visio and MS Project.
Ability to absorb information from multiple sources and produce clear, accurate and concise communications.
Strong project management skills and experience with a proven history of results.
Ability to maintain a high degree of confidentiality and the ability to deal appropriately with sensitive information.
Excellent analytical and proven problem-solving skills.
Ability to work well individually and in teams to share information, support colleagues and encourage participation.
Ability to travel out of town on a periodic, as needed basis.
Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Fraud Examiner (CFE), preferred
The following skills are required:
N/A
The following skills are desired
N/A
Computer Surplus Specialist (Part-Time)
Technical support specialist job in Harrisonburg, VA
Working Title: Computer Surplus Specialist (Part-Time) State Role Title: Store and Warehouse Specialist II Position Type: Part-time - Wage / Part-time Salaried Position Status: Part-Time FLSA Status: Non-Exempt: Eligible for Overtime College/Division: Finance
Department: 300336 - Surplus Computing Equipment
Pay Rate: Hourly
Specify Range or Amount: $17.00 - $20.00 per hour
Is this a JMU only position? No
Is this a grant-funded position? No
Is this a Conflict of Interest designated position? No
Beginning Review Date: 12/16/2025
About JMU:
At James Madison University (JMU), we're more than just a publicly funded institution - we're a vibrant, welcoming community located on a stunning campus where innovation, collaboration, and personal growth thrive. Our mission is to prepare students for a bright future, and we believe that starts with supporting the people who make it all possible: our employees.
JMU offers several perks to all employees including:
* A Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU.
* Free Access to the University Recreation Center (UREC): Employees can enjoy facility access and program registration privileges at UREC and University Park. This includes the climbing wall, equipment centers, and group exercise studios.
* A variety of voluntary benefits such as Pet Insurance, Identity Theft and Legal Protection Plans, and several other supplemental benefits.
* Holiday Breaks: The university is granted 12 holidays a year.
* Talent Development Trainings: The Talent Development department offers a wide variety of personal and professional trainings, eligible for all employees to join.
At JMU, we believe in Being the Change - and that starts with creating an environment where you can grow, contribute meaningfully, and feel supported every step of the way.
Discover what makes JMU a great place to work: bit.ly/JMUEmployment
General Information:
The Office of Fixed Assets and Surplus Property at James Madison University is accepting applications for a part-time Computer Surplus Specialist. This is a part-time wage position with a flexible working schedule, working up to 29 hours per week. Work is conducted Monday-Friday between the hours of 7am and 5pm. The Computer Surplus Specialist is responsible for picking up surplus computer equipment from various locations on campus, updating departmental databases, and processing equipment for recycling or re-issue. The position provides superior customer service to university departments and external customers.
Duties and Responsibilities:
The Computer Surplus Specialist will work with the Fixed Assets and Surplus Property team to ensure the proper accounting for the surplus and disposition of the University's computer equipment.
The responsibilities of the Computer Surplus Specialist include but are not limited to:
Processing departmental surplus computer equipment forms in an Access database to create work orders and scheduling pickup of equipment from various locations on campus;
Verifying information on forms with items being picked up to ensure only approved items are surplused;
Using departmental van to pick up and transport surplus equipment to the warehouse for processing (from laptop, all-in-one and desktop computers to printers and servers);
Recording computer equipment receipts into a database for monthly reporting of surplused equipment to IT for updating their system;
Maintaining security of all equipment under the responsibility of Computer Surplus;
Processing equipment for recycling by entering information into spreadsheet manifest, palletizing equipment, shrink wrapping, and moving pallet to temporary storage area of warehouse;
Working with electronics recycler staff during scheduled appointment to ensure complete manifest of equipment is picked up;
Working with JMU IT to have newer technology computer equipment tested for possible re-issue to campus and recording equipment in departmental databases when re-issued to departments.
Completing departmental forms for transfers out of Computer Surplus;
Communicating regularly with Fixed Assets and Surplus Property staff and responding to email messages received through Computer Surplus departmental mailbox on daily basis;
Frequent customer interaction, both on the phone and in person;
Assisting with annual inventory of Computer Surplus equipment that is active in the fixed assets system; and
Assisting with Surplus Property special projects and sales as requested.
Qualifications:
Required qualifications include:
General knowledge of computer equipment and peripherals;
Demonstrated proficiency with Microsoft Office software, including Excel, Outlook and Word;
Ability to perform accurate and detailed work and apply policies and procedures;
Excellent customer service skills;
Excellent communication and organizational skills;
Ability to work independently;
Ability to lift up to 50 pounds with or without an accommodation;
Ability to operate a pallet jack; and
Applicant must be at least 19 years old and possess a valid driver's license.
Additional Considerations include:
Previous experience with data management systems; and
Detail oriented.
Conditions of Employment:
Employment is contingent upon the successful completion of a criminal background check.
This is a part-time wage position working up to an average of 29 hours per week over the course of a calendar year with no benefits.
E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.
EEO Statement:
James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.
We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.
Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: **************.
Reasonable Accommodation:
If you are an individual with a disability and need assistance searching or applying for jobs please contact us at ************** or ************. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.
Desktop Support Engineer (F2F Interview Required)
Technical support specialist job in Staunton, VA
(Required Local candidates for face to face interview) Hi, Greetings from Quantaleap Inc..!! This side Reetu kalra from Quantaleap Inc, We have an excellent job opportunity and I came across your resume from the Job portal and saw that you are doing some fascinating work. Your profile intrigued me, and was wondering if you would be interested in a position with our client.
Role : Systems Administrator
Location: Staunton, VA
Duration: Long-term
Requires experience Systems Administrator, creativity and multi-tasking to independently and collaboratively achieve department service and support objectives for the Transportation Operations Center.
Rotating on-call support required.
- Responds to all levels of support requests from Tier 1 - 3.
- Provides exceptional customer service.
- Communicates effectively with teammates and customers of varying levels of technical expertise.
- Responds to all break/fix requests associated with end user resources.
- Configures and deploys new/replacement Linux(REDHAT) and Windows Operating Systems Servers.
- Configures and deploys new/replacement desktop/laptop computer equipment and peripherals.
- Maintains up-to-date project and architecture documentation.
- Maintains up-to-date inventory and maintenance records.
- Monitors system resources for server/service anomalies.
- Resolves connection issues between users and resources.
- Maintains detailed change history of changes.
- Supports team efforts to improve cybersecurity controls and defenses.
- Supports team efforts for threat hunting and mitigation.
- Manages time and resource constraints.
The System Administrator is responsible for effective provisioning, installation/configuration, operation, and maintenance of computer hardware and software and related infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to Commonwealth policies, standards, and guidelines. Responsibilities include systems administration engineering and provisioning, operations and support, maintenance and research and development to ensure continual innovation. Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements. Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. Perform regular security monitoring to identify any possible intrusions. Perform daily backup operations and regular file archival and purge as necessary. Create, change, and delete user accounts per request. Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues. Diagnose and recover from hardware or software failures. Coordinate and communicate with impacted constituencies. Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary. Upgrade and configure system software that supports GIS infrastructure applications or Asset Management applications per project or operational needs. Maintain operational, configuration, or other procedures. Perform periodic performance reporting to support capacity planning. Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required.
Best Regards,
Reetu Kalra
Quantaleap Inc.
************
[email protected]
Auto-ApplyB Level Technician
Technical support specialist job in Charlottesville, VA
HoneyCar, the
Sweetest
way to grow your career!
About HoneyCar
HoneyCar is an exciting tech-driven used vehicle dealer. We blend state-of-the-art technology with a service-driven human touch to deliver a unique car buying experience. We aim to ensure that customers are able to purchase vehicles however they choose. Whether in-store, at home, or a combo of both. Through transparent pricing and a seamless online experience, we support the customers wishes of working with a member of our team or buying it on their own, online.
HoneyCar believes that happy employees create happy customers and strives to be a "Best Company To Work For". If you're looking for an exciting opportunity to help build a company, learn new skills, and continually improve operations, this is the place for you!
Core Values: Growth Minded - People-Centered - We Own It - Driven For Success
About the position
As a Used Car Technician you will perform mechanical repairs on trade-ins as well as auction purchases in order to them to become front line ready. You will be responsible for performing a Used Car Inspection and make recommendations to ensure the safety and quality of vehicles for sale. Quality vehicles ensure the customer experiences
The Sweetest Way To Buy or Sell Your Car
™. HoneyCar's simple process, transparent market pricing, desirable inventory, and daily onsite training will ensure a successful outcome for the Used car technician and the customer!
Benefits
Daily training, coaching, and mentoring
Hourly or flat-rate pay
Brand new lifts and equipment
Access top tier industry software
401(k) Plan
Medical/Vision/Dental Package
Long & Short Term Benefits
Life Insurance
Paid Training
Duties
Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
Diagnoses the cause of most malfunctions and performs repair.
Communicates with the parts department to obtain needed parts.
Persistent, competitive and have a good work ethic
Clean driving record and valid driver's license
Examines assigned vehicle to determine if further safety or service work is required or recommended.
Communicates with the service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
Automotive Technician / Mechanic Qualifications
2+ Years of experience as Automotive Technician
B - Class general service technician
Automotive dealership experience is preferred
Ability to work well in a process driven environment
Strong commitment to provide exceptional customer service
Valid drivers license. Must be insurable on company insurance policy
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
or local laws.
Auto-ApplyIT Specialist
Technical support specialist job in Charlottesville, VA
Biocore is a team of world class engineers and scientists providing testing, analysis, and consulting services to companies across the globe. Biocore leverages its unique expertise and experience, as well as cutting-edge physical and cloud computing technologies, to improve safety and enhance the performance of athletes and sports organizations.
Biocore's mission is to provide the highest level of research, engineering and analytics expertise to clients dedicated to improvement of sports by maximizing performance and minimizing injury through a multidisciplinary group with backgrounds in engineering, biomechanics, data science, athlete performance, footwear design and construction, playing surface, and statistical and epidemiological analyses.
Position Details
Biocore is seeking a hands-on, solutions-driven IT Specialist to support and scale our growing technology infrastructure. This role is ideal for someone who thrives in a dynamic environment, enjoys working across platforms, and is passionate about integrating innovative technologies to drive operational excellence.
The IT Specialist will provide the underlying information technology support to enable the company to successfully conduct day-to-day operations and to expand capabilities through integration of innovative technologies. This position reports to the Business Operations Manager.
Employment Type
Full-time, exempt employee
In person at offices in Charlottesville, VA
Position Requirements
Education
Bachelor's degree in Information Technology (IT), Information Systems (IS), or related field
Extensive understanding of Mac OS and Windows OS
Proficient in Microsoft core technologies including Windows Server, Active Directory, IIS, SQL, SharePoint, Outlook, Office 365, and Teams
Management of cloud and SaaS services
Excellent planning and coordination skills with multiple teams
Excellent verbal and written communication skills
Strong analytic and critical thinking skills
Highly flexible and adaptable
S. Citizen or Permanent Resident only
Demonstrable experience in network infrastructure and architecture; workstation setup, management, and maintenance; IT security and documentation
Knowledge & Experience
Network infrastructure and architecture
Review diagnostics and assess the functionality and efficiency of systems
Work with team leaders and senior management to integrate new systems and technologies
Maintain servers, cluster computers, firewalls, routers, wireless access points, backups, and VPN
Maintain Microsoft 365 email system
Workstation setup, management, and maintenance
Setup, troubleshoot, and maintain company laptop and workstation computers with Windows and Mac operating systems
Install software and hardware, as needed
Provide technical specifications and suggestions for incorporation of new systems
Standardize, centralize, and automate the configuration, management, and monitoring of systems
Security
Maintain and monitor security of company network and systems
Operate and maintain video surveillance and physical security access systems
Ensure systems are compliant with client security requirements
Provide security training to employees and consultants
Documentation
Manage hardware and software inventory
Document processes and standard operating procedures related to IT
Preference given to candidates with:
Small company or lab-based experience
Experience in cloud technologies such as AWS
SSO responsibilities/experience
Facility structured wiring installation and maintenance
Experience with video capturing equipment
One or more certifications in networking, security, and/or Microsoft 365
A strong security mindset and pen-testing experience, e.g. through labs, red teaming, etc.
Compensation
Competitive salary with comprehensive benefits package (includes medical, dental, vision), and a performance-based bonus program.
Biocore LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Auto-ApplyInformation Technology Technician
Technical support specialist job in Massanutten, VA
Massanutten Resort
Responsible for processing IT support incidents and requests in a timely, efficient, and thorough manner including documenting the problem to resolution or escalating to the IT Technical Support Supervisor as needed. Perform troubleshooting, installation, and maintenance of computer and peripheral hardware and software. Manage IT projects and initiatives, either individually or as a member of a team. Certifications in computer hardware, networking, or project management preferred but not required.
Perform duties with patience and professionalism
Aptitude for troubleshooting problems to resolution and attention to detail
Advanced PC knowledge, including componentry, interfaces, and peripherals, such as printers, scanners, etc.
Knowledge of Windows networks, domain structure, and Active Directory environment
Advanced knowledge of Windows operating systems and Microsoft Office applications
Preferred
ââAdvanced server and networking knowledge.
âOffice 365 knowledge including, but not limited to, Azure, Exchange, and Administrationâ
1-3 years' experience working in an IT support role
CompTIA A+ Certification
Typical Schedule
Days:
Standard schedule is Monday - Friday, 8 hours per day. Part of the on-call rotation to monitor the help desk phone queue both after-hours (past 5 PM EST), weekends and holidays. With approval, eligible to work past standard hours to complete critical projects.â
Hours:
9am-5pm. Evenings as necessary. On-call hours are 24/7, rotating with IT Technicians.
Core Responsibilities
Provide technical assistance and support for incidents and requests of networked systems both software and hardware related by remote, phone, and on-site
Ensure incident and request resolutions both satisfy end user requirements and adhere to Resorts IT policies and procedures
Perform computer and network troubleshooting/documentation and determine when problem escalation to IT Technical Support Supervisor or Network Administrator is required for resolution
Configure, Deploy, and Maintain desktop computers, laptop computers, printers, phones, smartphones, tablets, software, security updates and patches
Maintain a clean and organized shared work area in addition to your own work area
Must be part of an On-Call rotation as well as travel to remote sites as needed/required
Other duties as assigned by management
For more information, contact Gabriel Diaz at ************.
Mission Support Specialist
Technical support specialist job in Harrisonburg, VA
Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement.. Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.
Summary
Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations as specified in this announcement..
Salary: The salary range indicated in this announcement will be adjusted to include locality payment for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.
Overview
Help
Accepting applications
Open & closing dates
10/27/2025 to 12/31/2025
Salary $42,679 to - $67,865 per year
The salary range shown is for base salary only, actual salary will be determined based on the duty location of the selectee.
Pay scale & grade GS 7 - 9
Locations
Many vacancies in the following locations:
Anchorage, AK
Birmingham, AL
Gadsden, AL
Mobile, AL
Show morefewer locations (185)
Montgomery, AL
Fayetteville, AR
Fort Smith, AR
Little Rock, AR
Texarkana, AR
Eloy, AZ
Florence, AZ
Phoenix, AZ
Tucson, AZ
Yuma, AZ
Adelanto, CA
Bakersfield, CA
Calexico, CA
Camarillo, CA
El Centro, CA
Fresno, CA
Los Angeles, CA
Morgan Hill, CA
Redding, CA
Sacramento, CA
San Bernardino, CA
San Diego, CA
San Francisco, CA
Santa Ana, CA
Santa Maria, CA
Stockton, CA
Alamosa, CO
Aurora, CO
Centennial, CO
Craig, CO
Durango, CO
Florence, CO
Frederick, CO
Grand Junction, CO
Hartford, CT
Dover, DE
Fort Myers, FL
Jacksonville, FL
Miami, FL
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Orlando, FL
Plantation, FL
Pompano Beach, FL
Stuart, FL
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Atlanta, GA
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Savannah, GA
Tamuning, GU
Honolulu, HI
Cedar Rapids, IA
Des Moines, IA
Sioux City, IA
Boise, ID
Idaho Falls, ID
Twin Falls, ID
Broadview, IL
Chicago, IL
Rock Island, IL
Indianapolis, IN
Wichita, KS
Bowling Green, KY
Louisville, KY
Alexandria, LA
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Baltimore, MD
Salisbury, MD
Scarborough, ME
Detroit, MI
Grand Rapids, MI
Fort Snelling, MN
Kansas City, MO
Saint Louis, MO
Strafford, MO
Gulfport, MS
Pearl, MS
Billings, MT
Cary, NC
Charlotte, NC
Greensboro, NC
Hendersonville, NC
Wilmington, NC
Grand Forks, ND
Grand Island, NE
North Platte, NE
Omaha, NE
Manchester, NH
Elizabeth, NJ
Mount Laurel, NJ
Newark, NJ
Albuquerque, NM
Chaparral, NM
Las Cruces, NM
Roswell, NM
Las Vegas, NV
Reno, NV
Batavia, NY
Buffalo, NY
Central Islip, NY
Champlain, NY
Malta, NY
New York, NY
Brooklyn Heights, OH
Cincinnati, OH
Westerville, OH
Oklahoma City, OK
Tulsa, OK
Eugene, OR
Medford, OR
Portland, OR
Lords Valley, PA
Philadelphia, PA
Philipsburg, PA
Pittsburgh, PA
Williamsport, PA
York, PA
Aguadilla, PR
Guaynabo, PR
Warwick, RI
Charleston, SC
Columbia, SC
Greer, SC
Sioux Falls, SD
Chattanooga, TN
Knoxville, TN
Nashville, TN
Alvarado, TX
Amarillo, TX
Anson, TX
Athens, TX
Austin, TX
Big Spring, TX
Conroe, TX
Corpus Christi, TX
Dallas, TX
Del Rio, TX
Edinburg, TX
El Paso, TX
Harlingen, TX
Houston, TX
Huntsville, TX
Karnes City, TX
Laredo, TX
Livingston, TX
Los Fresnos, TX
Lubbock, TX
Memphis, TX
Midland, TX
Pearsall, TX
Pecos, TX
Pflugerville, TX
Raymondville, TX
San Angelo, TX
San Antonio, TX
Taylor, TX
Waco, TX
Ogden, UT
Orem, UT
Saint George, UT
West Valley City, UT
Bowling Green, VA
Chantilly, VA
Harrisonburg, VA
Norfolk, VA
Richmond, VA
Salem, VA
Charlotte Amalie, VI
Saint Thomas, VI
Saint Albans, VT
Ferndale, WA
Richland, WA
Seattle, WA
Tacoma, WA
Yakima, WA
Milwaukee, WI
Charleston, WV
Cheyenne, WY
Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive
Promotion potential
12
Job family (Series)
* 0301 Miscellaneous Administration And Program
Supervisory status No Security clearance Other Drug test Yes Position sensitivity and risk High Risk (HR)
Trust determination process
* Credentialing
* Suitability/Fitness
Financial disclosure Yes Bargaining unit status No
Announcement number OPM-ERO-12821404-DHA-EKS Control number 848931200
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Clarification from the agency
These positions will be filled through the Office of Personnel Management's Direct Hire Authority for the occupation and is open to all U.S. citizens.
Duties
Help
As a Mission Support Specialist, at the full performance level you will perform the following duties:
* Coordinate and perform a wide variety of administrative and management services essential to the operations of the office including, but not limited to: management information systems, telecommunications, budget, finance, procurement, human resources, training, logistics, property, space, records and files, printing and graphics, mail, travel, and office equipment;
* Advise management on assigned administrative matters;
* Conduct or participate in the evaluation of administrative programs, systems and methods and identify ways to improve the efficiency and effectiveness of these services at the local level;
* Represent the office in dealings with vendors and organizations within the agency that have primary responsibility for these services;
* Operate, manage, and oversee a fleet management program including: purchase, disposal, maintenance, budgeting, and reporting functions.
Requirements
Help
Conditions of employment
* You must be a U.S. citizen to apply for this position.
* You must successfully pass a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs.
* Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see *********************
* One-year probationary period may be required.
* A pre-employment drug test will be required.
* If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application.
* DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.
* All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
* Incentives may be authorized; however, this is contingent upon funds availability.
* License required: No
* Pre-employment physical required: No
* Bargaining Unit Position:No
* Financial Disclosure: If you are hired, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) within 30 days after appointment.
* Qualification requirements must be met for those applications submitted by each cut-off date.
* Complete the initial online assessments and USA Hire Assessment, if required.
Qualifications
Minimum Qualifications for GS-07:
Specialized Experience: At least one year of specialized experience equivalent to the GS-05 level in the Federal service that included performing developmental assignments under the close guidance of a higher level specialist that provided exposure to a wide variety of management and administrative methods, techniques, and practices such as:
* Compiling and updating budget data on spreadsheets;
* Assisting with the preparation of requests for personnel actions;
* Coordinating office moves and telephone service requirements;
* Monitoring usage of government/company owned motor vehicles;
* Responding to routine questions concerning administrative procedures and requirements.
OR
Education: One full year of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position.
OR
Superior Academic Achievement: Successful completion of all the requirements for a bachelor's degree with Superior Academic Achievement. In order to be creditable under this provision, Superior Academic Achievement must have been gained in a curriculum that is qualifying for the position to be filled. Superior Academic Achievement is based on:(1) Class Standing - Applicants must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses; OR (2) Grade-Point Average (G.P.A.) - Applicants must have a grade-point average of either (a) 3.0 or higher out of a possible 4.0 ("B" or better) as recorded on your official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or (b) 3.5 or higher out of a possible 4.0 ("B+" or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum.; OR (3) Honor Society Membership - Applicants may be considered eligible based on membership in one of the approved national scholastic honor societies listed by the Association of College Honor Societies (***************************
OR
Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 18. Add the two percentages.
Minimum Qualifications for GS-09:
Specialized Experience: At least one year of specialized experience equivalent to the GS-07 level in the Federal service that included experience such as:
* Providing assistance to senior specialists in the evaluation and analysis of operational and administrative programs;
* Assisting in the execution of administrative programs by carrying out specified portions or segments of specific projects such as updating budget data on spreadsheets and preparing routine budget requests;
* Preparing requests for personnel actions;
* Identifying and recommending solutions to administrative problems on established methods and procedures.
OR
Education: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position.
OR
Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages.
All qualification requirements must be met by the cutoff dates listed under additional information. Qualification claims will be subject to verification. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.
NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned.
Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: **************************************************************************
Additional information
THIS IS AN OPEN CONTINUOUS ANNOUNCEMENT. Applicants will be referred periodically throughout the announcement period based on the schedule below.
* 1st Cut-off on 11/01/2025
* 2nd Cut-off on 12/01/2025
* Final Cut-off on 12/31/2025
Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval.
Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.
Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result.
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/**********9652-Reasonable-Accommodation-Information)
Expand Hide additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
A student loan repayment incentive may be available, in which case a service agreement will be required.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.
You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
* Attention to Detail
* Customer Service
* Decision Making
* Flexibility
* Integrity/Honesty
* Interpersonal Skills
* Learning
* Reading Comprehension
* Reasoning
* Self-Management
* Stress Tolerance
* Teamwork
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.
To preview the assessment questionnaire, click the following link: ********************************************************
Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. The "Rule of Three", Category Rating and Veterans Preference will not apply to this vacancy. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet.
Veterans: Although the Direct Hire Authority permits hiring without regard to Veterans Preference, applicants who are eligible for Veterans Preference are still encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). View information on veterans' preference.
Career Transition Assistance Program: This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: 1) meet eligibility criteria for CTAP or ICTAP; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For information on eligibility criteria and required documentation, go to: ************************************************************
Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
A student loan repayment incentive may be available, in which case a service agreement will be required.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
To apply for this position, you must submit a complete Application Package which includes:
1. Your resume showing relevant experience, education and training. Work experience must include: job title, duties, employer's name, employer's telephone number, employer's address, starting and ending dates (MM/YY), hours worked per week, and indicate whether or not we may contact your current supervisor. Limit your resume to two pages. Only resumes 2 pages in length will be accepted to determine eligibility and qualifications. For more information, view the following link.
USAJOBS Help Center - Update your resume now so it meets new resume requirements
2. Other supporting documents (only submit if applicable to you):
* Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed.
* Are you a veteran entitled to preference? Submit Member Copy 4 of your DD-214 or other (Certificate of Release or Discharge from Active Duty) or notice form. Those applying for 10-Point preference must fill out the SF-15 and provide an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference. If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions.
* Are you claiming special priority selection rights under the Career Transition Assistance Program (ICTAP/CTAP)? If so, submit all of the following:
* A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement;
* A copy of your most recent SF-50 "Notification of Personnel Action'', noting your positions, grade level, and duty location;
* A copy of your latest performance appraisal including your rating; and
* Any documentation from your agency that shows your current promotion potential if applicable.
* Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:
* Position title;
* Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee);
* Agency; and
* Beginning and ending dates of appointment.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Communications Support Specialist
Technical support specialist job in Charlottesville, VA
Communications Support Specialist
S2Technologies
is actively seeking a Communications Specialist to support Advanced Technology International (ATI) by overseeing and managing communications equipment and ensuring compliance with Communications Security (COMSEC) protocols.
Responsibilities:
The Communications Specialist will perform the following functions:
Provide technical solutions and identify emerging technologies to support ATI operators in achieving mission objectives
Maintain and support all communications equipment required for field operations, including equipment testing and personnel training
Assist logistics staff with inventory management of COMSEC and other communication equipment
Maintain logs for satellite systems, Iridium phones, and pagers used by ATI personnel
Support technical decisions made by ATI senior management regarding communications equipment and protocols
Track and maintain all COMSEC materials and Controlled Cryptographic Items (CCI)
Provide communications support for both OCONUS field activities and CONUS operations
Manage IT and laptop accountability, maintenance, and distribution as needed
Follow Defense Intelligence Agency (DIA) logistics procedures to account for ATI-assigned property
Serve as backup for logistics coordinators, supporting daily objectives and projects
Provide logistics and operational support to ensure ATI personnel have the necessary equipment and technologies for mission profiles, including Chemical, Biological, Radiological, Nuclear, and Explosives (CBRNE) collection and detection in hazardous or contaminated environments
Required Qualifications:
Five years of experience with direct knowledge and functional expertise in DoD logistics and COMSEC
Required Security Clearance: Top Secret / SCI with CI Polygraph
Education: High School Diploma
Salary Range: $90,000 - $135,000
Location: Charlottesville, VA 22911
S2Technologies
is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, ethnicity, national origin, color, religion, sex, physical or mental disability, protected veterans' status, or any other status protected by the laws or regulations in the locations where we operate. Applicants living in a HubZone designated area receive preferential selection when meeting all other required qualifications.
Network Administrator-Desktop Support
Technical support specialist job in Broadway, VA
GENERAL SUMMARY: Network Administrator-Desktop Support
This position will manage all computer/network equipment including servers, switches, cabling, printer's desktop systems at assigned locations.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Support and manage all computer/network components including servers, switches, cabling and desktop systems at assigned locations
Program Cisco Switches for Local Area Network
Document Local Area Network at assigned location(s)
Document and maintain “Standard Operating Procedures” for site specific technologies in use at the facility.
Fundamental understanding of VLANS
Work with end users and propose new hardware and software solutions to support the business.
Test all hardware and software modifications before they are introduced into production.
Provide hardware and software diagnostics for network, hardware and software issues.
Manage technology projects in compliance with IT standards
Provide hardware and network support for “Production Floor” computer systems.
Supporting all printer functions at assigned locations
Perform related tasks as required
BASIC SKILLS & EXPERIENCE:
Three years related experience
Working/troubleshooting knowledge of Windows /2003/2008 Server, Windows XP, Vista, Windows 2007, Office 2007 & 2010.
Understanding and functional knowledge of Citrix desktop / client
Must have knowledge of Cisco Switch configurations and troubleshooting
Must have knowledge of Network cabling and connectivity
MCSE Certification is a plus; not required
A+ Certification is a plus; not required
Must have excellent communication skills both written and verbal
Must have strong customer support abilities
Must be willing to work in a plant / industrial environment
Must be willing to travel.
EDUCATIONAL REQUIREMENT: High School Diploma/GED; Associates degree or two years of college coursework within specific subject related to position functions.
EOE, including disability/vets
PLEASE APPLY ONLINE AT:
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Applications will be considered in the order in which they are received
Auto-ApplyMember Support Specialist - Friday/Weekend Availability (PRFC)
Technical support specialist job in Culpeper, VA
Member Support Specialist - Friday & Weekend at PATH Recreation & Fitness Center
Are you passionate about fitness and customer service? Do you thrive in an energetic environment and love making a positive impact? PATH Recreation & Fitness Center is looking for a Member Support Specialist to join our team!
This position requires Friday and weekend availability.
What You'll Do:
Welcome & Assist - Be the friendly face that greets members and guests, ensuring they feel valued from the moment they arrive.
Membership Support - Handle inquiries, process payments, and manage reservations with efficiency and professionalism.
Engage & Inform - Provide helpful information about classes, activities, and special events in person, over the phone, and via email.
Give Facility Tours - Help potential members feel at home by guiding them through our center and enrolling new members.
Maintain a Pristine Environment - Keep the facility organized, restock supplies, and assist in keeping spaces clean and inviting.
Emergency Response - Serve as a first responder in medical or building emergencies, following established safety protocols.
Support Team Success - Take on additional tasks as needed to ensure smooth operations and an exceptional member experience.
Why You'll Love It Here:
Be part of a welcoming fitness community that helps members achieve their wellness goals.
Enjoy a supportive team environment where your contributions matter.
Opportunities for growth and development in a rewarding, member-focused role.
What We're Looking For:
Must be at least 18 years old.
CPR/AED certification (or ability to obtain within 90 days).
At least one year of customer service and cash-handling experience.
Strong communication and computer skills (Microsoft Office proficiency preferred).
Ready to Make an Impact?
If you're excited to be part of a team that helps people live healthier lives, apply now and join us as a Member Support Specialist at PATH Recreation & Fitness Center!
Auto-ApplyMember Support Specialist - Friday/Weekend Availability (PRFC)
Technical support specialist job in Culpeper, VA
Member Support Specialist - Friday & Weekend at PATH Recreation & Fitness Center
Are you passionate about fitness and customer service? Do you thrive in an energetic environment and love making a positive impact? PATH Recreation & Fitness Center is looking for a Member Support Specialist to join our team!
This position requires Friday and weekend availability.
What You'll Do:
Welcome & Assist - Be the friendly face that greets members and guests, ensuring they feel valued from the moment they arrive.
Membership Support - Handle inquiries, process payments, and manage reservations with efficiency and professionalism.
Engage & Inform - Provide helpful information about classes, activities, and special events in person, over the phone, and via email.
Give Facility Tours - Help potential members feel at home by guiding them through our center and enrolling new members.
Maintain a Pristine Environment - Keep the facility organized, restock supplies, and assist in keeping spaces clean and inviting.
Emergency Response - Serve as a first responder in medical or building emergencies, following established safety protocols.
Support Team Success - Take on additional tasks as needed to ensure smooth operations and an exceptional member experience.
Why You'll Love It Here:
Be part of a welcoming fitness community that helps members achieve their wellness goals.
Enjoy a supportive team environment where your contributions matter.
Opportunities for growth and development in a rewarding, member-focused role.
What We're Looking For:
Must be at least 18 years old.
CPR/AED certification (or ability to obtain within 90 days).
At least one year of customer service and cash-handling experience.
Strong communication and computer skills (Microsoft Office proficiency preferred).
Ready to Make an Impact?
If you're excited to be part of a team that helps people live healthier lives, apply now and join us as a Member Support Specialist at PATH Recreation & Fitness Center!
Auto-ApplyIT Field Service Technician
Technical support specialist job in Charlottesville, VA
Job Description
UBEO Business Services, the premier provider of business technology products and services, is seeking to hire a Field Service Technician to join our team.
UBEO is a distributor/servicer of document equipment and software solutions. Primary products include Xerox, Ricoh, Canon and Konica Minolta multi-functional equipment and Kyocera printers. UBEO specializes in electronic document management software and integrations.
The primary responsibilities of this position is as follows:
Department: Service
Reports To: Field Service Manager
FLSA Status: Full Time/Non-Exempt
Purpose
This position is an intermediate level technician capable of a full workload. The individual is responsible for the timely and cost-effective maintenance and repair of office product equipment and for promoting and maintaining a high level of customer satisfaction with our service and products, thereby influencing the sale of office product equipment that is offered by UBEO BUSINESS SERVICES.
Responsibilities
Maximize equipment up-time through timely response and effective and efficient repair with selective customer training to ensure high levels of customer satisfaction
Manage the utilization of assets and resources to achieve targeted financial results and create superior value for UBEO BUSINESS SERVICES and our customers
Analyze customer needs, recognize business opportunities, and influence sales volume growth
Communicate and interact with customers, field service, sales, management, and administration in a way that is courteous, positive and professional
Complete all administrative aspects of the job on time and error-free
Provide accurate feedback with call close information, parts usage reporting, and customer meter readings
Perform other activities that support UBEO BUSINESS SERVICES and our service organization
Supervision
Supervised
Contacts
Internal: Exempt, Non-Exempt
External: Prospective Customers, Current Customers, Vendors
Job Related Dimensions
Technical knowledge/skills
Analysis (problem identification)
Attention to Detail
Customer service orientation
Business skills
Communications - verbal and written
Planning and organizing, (work management)
Teamwork (cooperation)
Work standards (concern for quality)
Follow-up
Qualifications
High School or GED
2 - 5 years industry or equivalent experience
Associates Degree or equivalent technical training
Successful completion of:
Manufacturer Core Basics
2 Manufacturer Training Classes
Physical Demands & Work Environment
Ability to operate a motor vehicle for travel to client sites
Ability to stand/walk for prolonged periods at times
Ability to lift 50+lbs on occasion
UBEO offers a competitive compensation package. UBEO also offers an excellent benefits package which is a significant part of our employee's total compensation. We strive to provide a broad range of competitive benefits designed to meet your personal needs and priorities. Our comprehensive benefits package includes:
Choice of medical, dental and vision plans that provide our employees and their families with high-quality healthcare, including orthodontia for both adults and child(ren)
Generous Company Paid Health Reimbursement Account Options to defray deductible expenses
Company paid life and accidental death and dismemberment insurance for you, your spouse and child(ren)
Flexible Spending and Health Savings Account Options - Set aside pre-tax dollars to cover out-of-pocket expenses related to health or dependent care
Voluntary coverages at low group rates including Aflac Insurance - In the event of death or disability, you can help protect your family against the loss of income with various types of insurance
Pet Insurance, breathe easy knowing Nationwide has your pets covered
Pre-paid legal coverage, access to experienced attorneys that can help you with any legal issue 24/7
A generous wealth accumulation program will help you achieve financial security for retirement. We offer a 401(K) Plan w/ Match upon eligibility and Free Financial Counseling
Generous vacation, holiday, and sick leave programs - as we believe that taking advantage of time away from work is essential for a well-balanced life
UBEO is an Equal Opportunity Employer and considers applicants for all positions without regard to age, sex, color, race, religion, national origin, disability, genetic information or predisposition, military/veteran status, citizenship status, marital status or any other group protected by applicable federal, state or local laws.
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Service Desk Specialist - Level 1
Technical support specialist job in Charlottesville, VA
Improving Your Mission through Meaningful Innovation Creating a vision of how your organization works is the first step. Building the strategies to get you there is where SHINE Systems can help. As a business solutions consulting company, we provide a broad base of strategies. Our expertise covers:
Intensive in-the-field decision analysis and intelligence training
General management and administrative support
Technology and systems integration
Small- to large-scale project management
We like to keep things simple and base all our work on one strategy: To provide our customers with the people, the processes, and the technologies needed to meet any mission, big or small.
Job Description
The ideal candidate will demonstrate moderate technical skills with the ability to apply more advanced concepts and processes to daily activities, beyond just following a checklist of tasks. They require minimal guidance and direction from more senior level team members and can work effectively both individually and on teams. In order to help support uninterrupted availability of INSCOM's Command, Control, Communications, Computers, and Information Management (C4IM) baseline, the Level 1 Service Desk Specialist will:
· Provide first contact and incident resolution to customers with hardware, software, and application problems. Includes both customer telephone support as well as electronically submitted requests
· Provide polite and friendly customer service
· Attempt to resolve as many incidents during the first contact, or at Tier I. Efficiently escalates incidents to higher Tier II or Tier III when required
· Document incident status and solutions in incident database tools
· Work through various types Tier II issues with telephone assist
· Provide answers to Frequently Asked Questions or solutions to common problems as part of a customer self-help capability
Qualifications
Certifications:
DoD 8570.01-M IAT level II
Education and Years of Relevant Experience:
· High School Diploma/GED and 6 years of relevant experience; or
· Associate's Degree and 4 years of relevant experience; or
· Bachelor's Degree and 2 years of relevant experience; or
· Master's Degree
· Must possess current working knowledge of computers, printers, laptops, and common windows applications
· Must have 2 years of demonstrated experience managing a schedule for an engineering program involving hardware and software development and multiple sub-components using MS Project or similar project scheduling software.
Clearance: Active TS/SCI
Additional Information
All your information will be kept confidential according to EEO guidelines.
Desktop Support Engineer (F2F Interview Required)
Technical support specialist job in Staunton, VA
Job Description
(Required Local candidates for face to face interview) Hi, Greetings from Quantaleap Inc..!! This side Reetu kalra from Quantaleap Inc, We have an excellent job opportunity and I came across your resume from the Job portal and saw that you are doing some fascinating work. Your profile intrigued me, and was wondering if you would be interested in a position with our client.
Role : Systems Administrator
Location: Staunton, VA
Duration: Long-term
Requires experience Systems Administrator, creativity and multi-tasking to independently and collaboratively achieve department service and support objectives for the Transportation Operations Center.
Rotating on-call support required.
- Responds to all levels of support requests from Tier 1 - 3.
- Provides exceptional customer service.
- Communicates effectively with teammates and customers of varying levels of technical expertise.
- Responds to all break/fix requests associated with end user resources.
- Configures and deploys new/replacement Linux(REDHAT) and Windows Operating Systems Servers.
- Configures and deploys new/replacement desktop/laptop computer equipment and peripherals.
- Maintains up-to-date project and architecture documentation.
- Maintains up-to-date inventory and maintenance records.
- Monitors system resources for server/service anomalies.
- Resolves connection issues between users and resources.
- Maintains detailed change history of changes.
- Supports team efforts to improve cybersecurity controls and defenses.
- Supports team efforts for threat hunting and mitigation.
- Manages time and resource constraints.
The System Administrator is responsible for effective provisioning, installation/configuration, operation, and maintenance of computer hardware and software and related infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to Commonwealth policies, standards, and guidelines. Responsibilities include systems administration engineering and provisioning, operations and support, maintenance and research and development to ensure continual innovation. Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements. Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. Perform regular security monitoring to identify any possible intrusions. Perform daily backup operations and regular file archival and purge as necessary. Create, change, and delete user accounts per request. Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues. Diagnose and recover from hardware or software failures. Coordinate and communicate with impacted constituencies. Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary. Upgrade and configure system software that supports GIS infrastructure applications or Asset Management applications per project or operational needs. Maintain operational, configuration, or other procedures. Perform periodic performance reporting to support capacity planning. Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required.
Best Regards,
Reetu Kalra
Quantaleap Inc.
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