Technical support specialist jobs in Monroe, LA - 30 jobs
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Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support specialist job in Monroe, LA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$31k-42k yearly est. 13d ago
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Salesforce Helpdesk Support Specialist
Origin Bancorp 4.0
Technical support specialist job in Ruston, LA
Your Career. Your Story. Let's Write the Next Chapter Together.
At Origin Bank, a job isn't just a paycheck - it's a meaningful journey. We're committed to helping you grow both professionally and personally in an environment where people come first. We offer a competitive total rewards package, including generous benefits and compensation tailored to your skills, experience, and education.
What truly sets us apart is our people-first culture. Here, you'll be supported by unique initiatives like our Dream Manager program, one-on-one guidance from a nationally certified health and wellness coach, and free access to certified financial professionals who are here to help you plan for your future.
If you're looking for a career that empowers you to make meaningful connections, positively impact others, and pursue your personal and professional dreams-we'd love to meet you. Apply today and start the most rewarding chapter of your career with us.
Salesforce Help Desk SupportSpecialist to provide front-line support to Salesforce users across the organization. This role is responsible for monitoring and resolving support tickets through a proprietary ticketing system built within Salesforce, responding to user inquiries via email and phone, and ensuring timely and accurate issue resolution.
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Duties and Responsibilities include the following:
Monitor and manage support tickets within a Salesforce-based ticketing system
Respond to user requests submitted through tickets, email, and phone calls
Troubleshoot and resolve common Salesforce-related issues, including:
User access and permissions
Data entry and record updates
Reports and dashboards
Page layouts and field visibility
Accurately document issues, root causes, and resolutions in Salesforce
Escalate complex issues to Salesforce Administrators or Developers when needed
Ensure tickets are resolved within defined SLAs and properly closed
Communicate clearly and professionally with users throughout the support process
Identify recurring issues and recommend process improvements
Maintain up-to-date knowledge of Salesforce features, internal processes, and support procedures
Supervisory Responsibilities -
This job has no supervisory responsibilities.
Competencies - To perform the job successfully, an individual should demonstrate the following competencies:
Analytical - Collects, researches, and analyzes data; Exhibits ability to reason.
Problem Solving - Demonstrates attention to detail; Identifies and resolves problems in a timely manner; Develops alternative solutions
Technical Skills - Strives to continuously build knowledge and skills; Shares expertise with others.
Proficiencies - Demonstrate ability to gain experience needed with Salesforce (and related managed packages), AutoRabit, JIRA, GitHub and other related CRM, LOS, and profitability software to enhance proficiencies.
Interpersonal Skills/Customer Service - Exceptional interpersonal skills that involve internal and external contacts regarding company policies, procedures, and programs. Maintains confidentiality; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
Oral and Written Communication - Listens and gets clarification; Responds well to questions; Writes clearly and informatively; Able to read and interpret written information.
Teamwork - Balances team and individual responsibilities; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed.
Organizational Support - Follows policies and procedures; Completes analysts tasks correctly and on time; supports organization's goals and values.
Judgment - Requires considerable independent judgement, investigation, developing original concepts, interpretation of information or coordination with others with substantial impact.
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.
Professionalism - Reacts well under pressure; Treats others with respect and consideration regardless of their status or position.
Quality and Quantity - Demonstrates accuracy and thoroughness; Monitors own work to ensure quality; Completes work in timely manner; Works quickly.
Adaptability - Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality and Dependability - Is consistently at work and on time; Follows instructions, responds to management direction.
Qualifications to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Bachelor's degree (B. A.) from four-year college or university in Information Technology or related field preferred; or relative combination of education and Salesforce experience.
Required Qualifications and Skills
Experience supporting users in Salesforce (Sales Cloud, Service Cloud, or custom environments)
Strong troubleshooting and problem-solving skills
Excellent verbal and written communication skills
Ability to manage multiple tickets
Customer-service mindset with a focus on issue resolution
Preferred Qualifications and Skills
Salesforce Administrator experience or certification (Admin or Advanced Admin preferred)
Experience providing help desk support via phone and email
Knowledge of the Salesforce security model, including profiles, permission sets, and roles
Experience working with SLAs and ticket performance metrics
Basic understanding of workflows, flows, or validation rules
Working Conditions
Regular interaction with internal business users
Computer Skills
To perform this job successfully, an individual should have knowledge of Salesforce, the Internet, Microsoft Word and Outlook. Intermediate to advanced knowledge of Microsoft Excel. Knowledge of Visual Basic helpful. Ability to use bank-specific software such as Docutreev, IBS etc. Ability to use basic office machines.
Bank Culture/Customer Service Skills
Promotes the Bank's culture, including the support of our Brand promise and Core Values.
Ability and judgment to interact and communicate appropriately with other employees, customers and supervisor. Ability to serve customers, both internal and external, (community/public) in a manner that will reflect superior customer relations and enhance the overall marketing effort of Origin Bank.
Physical Demands while performing the duties of this Job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is frequently required to reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to stand; walk and climb or balance. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
Noise level in the work environment is usually moderate.
This reflects management's assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned. Origin Bank shall, in its discretion, modify or adjust the position to meet the Bank's changing needs. This job description is not a contract and may be adjusted as deemed appropriate in the Bank's sole discretion.
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Compensation Details
We believe in competitive compensation. The minimum average base pay for this position based on market is:
$45,656.00
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The minimum base pay could be increased based on factors such as skills, education, or experience. The base pay listed does not include incentives, bonuses, or benefits. We also offer a generous benefits package (more information on benefits can be found here).
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Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Know Your Rights
$45.7k yearly Auto-Apply 8d ago
Now Hiring IT and Telecom Field Technicians
Hardy Industries 3.7
Technical support specialist job in Monroe, LA
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid drivers license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
$48k-65k yearly est. 16d ago
IT Help Desk - Part-Time
Technologix
Technical support specialist job in Ruston, LA
Quarterly Part-Time in Ruston, LA - Entry Level
Open to current Louisiana Tech University students
We are looking for a qualified Help Desk Technician to provide fast and useful technical assistance on computer systems. You will answer queries on underlying technical issues and offer advice to solve them.
An excellent Help Desk Technician must have sufficient technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and composed.
Your goals will be to build value for clients that will help protect the company's character and business.
IT Help Desk - Part-Time Technician Responsibilities
Serve as a professional and competent point of contact for customers seeking technical assistance over the phone or via service ticket
Follow Technologix standard operating procedures (SOPs) during training and production phases of employment
Complete remote troubleshooting through diagnostic techniques and pertinent questions
Discover the best solution based on the issue and details provided by customers
Walk the customer through the problem-solving process
Direct unsolved issues to the next level of support personnel
Provide detailed information on IT products or services
Record events and problems and their resolution in logs
Follow-up and update customer status and information
Pass on / escalate any client feedback or suggestions to the appropriate internal team
Identify and suggest possible improvements to procedures
IT Help Desk - Part-Time Technician Requirements
Actively pursuing a degree in Cyber Engineering, CIS, or related field
Some experience as a help desk technician or other customer support role
Tech savvy with working knowledge of office automation products, databases, and remote control
Good understanding of computer systems, mobile devices, and other tech products
Ability to diagnose and solve basic technical issues
Proficiency in English
Excellent verbal and written communication skills
Customer-oriented and cool-tempered
Must be eligible to work in the US without sponsorship
$42k-69k yearly est. Auto-Apply 60d+ ago
IT Help Desk Analyst
Scott Equipment Company 4.8
Technical support specialist job in Monroe, LA
Since 1939, Scott has been family owned and proud to represent the world's finest manufacturers of construction equipment and cranes. Today, our team of nearly 400 employees sell, rents and provides top notch service and parts at 16 locations in 5 states. Come join us!
Our founder believed that “People are Important” and that is reflected in our values and culture today. Employee benefits is one of the many places that shows.
Company Paid Benefits
Life Insurance
Long-Term Disability
Short Term Disability for employees with 10 years or more of tenure
Emergency Travel Assistance Program including ID theft protection
Employee Assistance Program
Paid Time Off tiered based on tenure
Paid Holidays
Wellness program with generous rewards
Discretionary profit sharing
Partially company paid benefits
Shared cost of health insurance with substantial employer contribution
401K plan with an employer match on the first 6% an employee contributes
Available Benefits
Dental
Vision
Accident Insurance
Critical Illness
Hospital indemnity
Flexible Spending Account
Short Term Disability
Voluntary Life
Training
On the Job training
In person and online manufacturer training
Scott Equipment University, a resource for safety, skills and career development training
Additional benefits
Prescription Safety Glasses Reimbursement (based on position)
Boots reimbursement (based on position)
Job Description:
The Help Desk Analyst provides technicalsupport across all branches and assists with Tier 1 and Tier 2 incidents, device deployment, user account and access management, diagnostic tool support, and onboarding and offboarding tasks. This role works closely with the Support Services Lead and collaborates with system administrators and application teams to ensure efficient, high-quality service delivery.
Qualifications
2+ years IT help desk or desktop support experience.
Proficiency with Windows 11, Microsoft 365, and troubleshooting common user issues.
Experience imaging and deploying PCs.
Familiarity with Active Directory user administration.
Basic networking knowledge (TCP/IP, DNS, DHCP).
Excellent communication and customer service skills.
Strong problem-solving and analysis.
Ability to prioritize and multitask.
Attention to detail and documentation.
Team collaboration.
Ability to work independently.
Preferred
Experience with OEM diagnostic tools.
Exposure to MFA, M365 security, or conditional access.
Experience with Cisco Webex Calling or VoIP systems.
IT certifications such as A+ or Network+.
$31k-41k yearly est. 9d ago
Desktop Support Technician
Teksystems 4.4
Technical support specialist job in Monroe, LA
Desktop SupportTechnician - 6‑Month Contract (High Growth Opportunity) Contract Length: 6 months to start (strong possibility of extension up to 12 months) Environment: Large, fast‑paced healthcare facility Why This Role Is a Great Opportunity
If you're looking to rapidly grow your hands‑on IT skills, this is one of the best environments to do it. Techs here gain 3-4x more experience than in a typical desktop support role because of the volume, variety of devices, and complexity of the environment. You'll be part of a large, supportive IT organization with real opportunities to learn, volunteer for projects, and move into other technical areas.
What You'll Do
You'll join a Tier I Desktop Support team responsible for supporting a wide range of hardware and software across a busy hospital setting. Your day‑to‑day will include:
+ Handling Tier I tickets escalated from the Help Desk
+ Troubleshooting hardware and software issues
+ Supporting Windows 10/11 devices
+ Working with Active Directory (lookups, OU associations, etc.)
+ Imaging, deploying, and upgrading laptops, desktops, and thin clients
+ Supporting WOWs (workstations on wheels), mobile devices, iPhones, printers, and more
+ Following standardized processes for device builds and configurations
+ Occasionally entering patient rooms or clinical areas (comfort with this is required)
You'll start by focusing on tickets to get acclimated, and you can volunteer for additional projects as you grow.
What You Need to Bring
Experience:
+ At least 1 year of true IT experience (or 2 years without a degree)
+ Experience supporting Windows 10/11
+ Hands‑on hardware/software troubleshooting
+ Familiarity with Active Directory
+ Experience with ticketing systems (ServiceNow is a plus)
Skills:
+ Strong customer service mindset (think "Disney‑level" service)
+ Clear communication and solid documentation habits
+ Ability to stay organized in a fast‑moving environment
+ Comfort using basic tools to assemble or adjust hardware
Work Environment
+ Fast‑paced, high‑volume hospital setting
+ Exposure to a wide variety of devices and technologies
+ Occasional entry into patient rooms and, rarely, operating rooms
+ Large IT department with strong mentorship and growth opportunities
Why People Love Working Here
+ Massive exposure to enterprise‑level technology
+ Supportive team culture with coaching and development
+ Opportunities to move into infrastructure, applications, project teams, and more
+ Meaningful work that directly supports patient care and the community
Job Type & Location
This is a Contract position based out of Monroe, LA.
Pay and Benefits
The pay range for this position is $15.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Monroe,LA.
Application Deadline
This position is anticipated to close on Jan 23, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$15-24 hourly 11d ago
Seasonal, Operations Technical Specialist
H&R Block, Inc. 4.4
Technical support specialist job in Monroe, LA
Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block!
What you'll do...
As a seasonal Operations TechnicalSpecialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you'll…
* Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
* Deliver supplies and materials to and from tax office locations in a timely and organized manner
* Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
* Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
* Maintain an inventory of district resources
* Track and control hot spare computer equipment in the district
* Document hardware problems and their resolution within the ticketing system
* Maintain up-to-date technical knowledge of the department's supported products and systems
* Participate in all required training relevant to the position and perform other duties as assigned
What you'll bring to the team...
Education:
* High school diploma or equivalent
Work Experience:
* Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools
* Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware
* Must have reliable transportation to travel between office locations as required
* Must be able to work independently
* Must be able to lift 55 pounds
* Demonstrated decision-making, analytical, and problem-solving skills
* Demonstrated organization, prioritization, and project coordination skills
* Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates
* Effective time management and multi-tasking skills
* Ability to follow direction
Why work for us
Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.
Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com.
Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.
As a seasonal Operations TechnicalSpecialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you'll…
* Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
* Deliver supplies and materials to and from tax office locations in a timely and organized manner
* Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
* Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
* Maintain an inventory of district resources
* Track and control hot spare computer equipment in the district
* Document hardware problems and their resolution within the ticketing system
* Maintain up-to-date technical knowledge of the department's supported products and systems
* Participate in all required training relevant to the position and perform other duties as assigned
$64k-86k yearly est. Auto-Apply 21d ago
IT Support Technician
Hunt Forest Products 3.9
Technical support specialist job in Ruston, LA
The IT SupportTechnician's role is to support and maintain the organizational computer systems, desktops, and peripherals. Includes installing, diagnosing, repairing, maintaining, and upgrading all organizational hardware and equipment while ensuring optimal workstation performance. This role will also troubleshoot problem areas (in person, Teams, TeamViewer, telephone, or via helpdesk ticket) in a timely and accurate fashion and provide end-user assistance where required.
Essential Duties and Responsibilities
Provide quality services to the end users which include the following key roles and responsibilities:
• Support for laptop, desktop, tablets, peripherals and network infrastructure.
• Support for operating system, base load software, MS Office 365 and other business applications
• Support for all IT related hardware (computers, servers, network devices and printers)
• Support for the mobility devices (IOS/iPhone/iPad/Android)
• Utilize the helpdesk system to resolve tickets quickly & efficiently
• Respond to end-user requests for updates on ticket status and promptly follow up as needed
• Coordinate with vendors for provision of end-user support (e.g., hardware vendor technicians for warranty repair/replacement)
• Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs
• Provide IT support for disaster recovery and emergency response activities in the event of emergency situations at local sites or remote sites
• Provide on-call support if required outside business hours as needed
• Perform data center/server room/IT room facilities management operations for basic administration duties
Knowledge and Skills
• Proficient with client & server operating systems (Windows 11, Server 2022)
• Working knowledge of network protocols and devices
• Certifications such as Network+, CCNA, or Security+ are a plus
• Work experience as a Desktop SupportTechnician, TechnicalSupport Engineer, Network Administrator or similar roles are preferred
• Hands-on experience with Windows/Linux/Android/IOS
• Working knowledge of office automation products and computer peripherals, like printers and scanners
• Working knowledge of network security practices and anti-virus programs
• Ability to perform remote and in person troubleshooting and provide clear instructions
• Excellent problem-solving and multitasking skills
• People-oriented attitude is a plus
Personal Attributes
• Strong customer service orientation
• Good written, oral, and interpersonal communication skills
• Ability to conduct research into PC and software issues and products as required
• Ability to present ideas in business-friendly and user-friendly language
• Highly self-motivated and directed
• Keen attention to detail
• Team-oriented and skilled in working within a collaborative environment
Education and/or Experience
• Associate degree or higher in IT or 2 years related field experience is a plus
Pay commensurate with experience. Excellent benefits package. Opportunities for professional development and career advancement within the company.
Hunt Forest Products is an Equal Opportunity Employer, and all applications will be considered for employment without regard to race, color, sex, age (40 and above), disability, religion, national origin, or any other protected status where otherwise qualified.
$49k-68k yearly est. Auto-Apply 60d+ ago
Parent Support Specialist / Therapist
The Wellspring 4.4
Technical support specialist job in Monroe, LA
Job Title: Parent SupportSpecialist / Therapist Job Purpose: Partners directly with families to help reduce the likelihood of initial or repeat involvement with the Department of Children and Family Services (DCFS). Provides parent education and short-term parent support for families needing additional support with parenting needs. To counsel individuals, families and groups, including those who are victims of the crimes of domestic violence, sexual assault, and child abuse, concerning their interpersonal as well as personal needs and problems in an effort to strengthen and value families in our communities. Experience and Knowledge
•Licensure or pursuing licensure as LPC or LMFT
•Flexibility to work non-traditional business hours
•Knowledge of community, job, financial, and social resources
•Trust-Based Relational Intervention and Adverse Childhood Experiences (ACES) training preferred
•Demonstrates ability to partner with families using a strengths-based approach
•Demonstrates understanding of protective factors that promote child wellbeing, individual and community level trauma and its impact, best practices in preventing child abuse and neglect, and disparities and disproportionalities in public systems.
•Preference will be given to candidates who most reflect the racial, ethnic, and socioeconomic status of the
majority of members of the neighborhoods being served
•Must have reliable transportation, valid driver's license, and meet state required automobile insurance
minimums Skills and Abilities
•Ability to communicate with, be sensitive to the needs of, and develop and maintain relationships with individuals from various cultural, ethnic and racial backgrounds
•Ability to communicate effectively with internal and external customers in a professional, tactful, and friendly manner
•Excellent verbal and written communication skills, including the ability to record with clarity and promptness
•Good listening skills and the ability to ask appropriate questions
•Maintains poise and self-control even under extreme stress and unexpected crises; handles delicate situations tactfully
•Appropriately assertive even in difficult situations
•Must demonstrate mature and objective, non-judgmental behaviors
•Ability to assess situations both within and outside the client system and determine priorities
•Maintains positive work relationships with other staff, is cooperative and promotes teamwork
•Effective in planning and arranging work responsibilities including determining priorities, managing multiple projects, handling deadlines and changes in priorities
•Ability to identify and use community resources
•Proficiency in Microsoft Office, including Word, Outlook, Excel and Power Point
•Maintains personal appearance consistent with agency image
•Ability to work within the purpose, structure and constraints of the Agency and to make suggestions for change in a responsible manner
•Ability to maintain confidentiality with regard to clients and agency business
•Commitment to continued professional growth Core Values of Staff
•Service: I act with a servant's heart to contribute meaningfully to the wellbeing of others.
•Teamwork: I willingly help my teammates.
•Respect: I recognize the dignity, worth and importance of others.
•Open-hearted: I am kind, caring and compassionate.
•iNtegrity: I am honest and ethical in all that I do.
•Growth: I embrace challenges and change with a positive attitude. Job Related Training Courses & Programs
•Orientation
•Initial 40 hours Domestic Violence and Sexual Assault as required by Wellspring
•Initial and ongoing MCC training in the areas of protective factors that promote child wellbeing, individual and community level trauma and its impact, best practices in preventing child abuse and neglect, and disparities and disproportionalities in public systems
•Trust-Based Relational Intervention and Adverse Childhood Experiences (ACES) training
•40 hours continuing education yearly
•On-going in-service workshops, conferences and self-study
•Monthly Agency Staff meetings, program delivery meetings and program area meetings Principal Duties & Responsibilities:
1.Delivers services by
•Conducting Trust-Based Relational Intervention (TBRI) parenting curriculum, Caregivers in Child Welfare to parent and caregiver groups
•Conducting TBRI parenting curriculum intakes and ongoing assessments with families. Gathers, tracks, and reports related data using systems and processes in place at The Wellspring.
•Providing individual, marital and family therapy for residential, non-residential clients
•Coordinating and providing educational and training opportunities for other community professionals, partners and the general public
•Demonstrating a positive attitude through word and action
•Demonstrating concern and respect for others by listening carefully and without judgment
•Establishing personal rapport with clients
•Maintaining case records by documenting client activity and actions
•Tracking and reporting required MCC qualitative and quantitative data to the MCC Program Coordinator and MCC State staff.
•Reporting to the MCC Program Coordinator and utilizing the staff for support in implementation of TBRI and parent support related responsibilities
•Participating in meetings with the MCC State staff, MCC State teams, and MCC peer network as requested
•Participating in agency meetings and clinical consultations 2.Assures quality services and program efficiency and effectiveness by:
•Complying with appropriate program standards and guidelines
•Completing required agency and funder paperwork in a timely and accurate manner
•Coordinating with and providing MCC Program Coordinator with TBRI parenting class schedules in a timely fashion
•Providing Clinical Services Coordinator with client schedule in a timely fashion and notifying coordinator of changes in schedule
•Notifying Client Services Advocates of status of client appointments (cancellations, no-shows, etc.)
3.Maintains professional and technical competency by:
•Participating regularly in clinical supervision and/or consultation
•Participating in continued education and personal growth experiences
•Reviewing professional publications
•Establishing personal and community networks 4. Maintains safety of clients and staff by:
•Assessing lethality of individual client situations
•Developing and reviewing safety plans with clients
•Coordinating and cooperating with law enforcement or other authorities as needed
•Complying with agency procedures, rules and regulations
•Safety procedures will be followed at all times 5. Maintains confidential records by:
•Performing and documenting required collaborative and client contacts in accordance with agency standards
•Recording data into MCC management Information System(s); Compulink, VELA or other identified database in a timely manner; and
•Adhering to all agency and grant confidentiality policies and procedures
•Gathering and documenting necessary demographic and personal information
•Ensuring that all necessary paperwork is signed by client and by therapist where appropriate
•Completing session reports for each counseling session
•Documenting all contacts with or activities on behalf of each client, including TBRI parenting classes, counseling sessions, cancellations and no-shows, advocacy, referrals and phone contacts
•Keeping information confidential
•Adhering to all ethical guidelines set forth in the Code of Conduct published by the American Counseling Association and Louisiana Licensed Professional Counselors Board of Examiners
•Maintaining licensure and complying with all requirements of licensure board 6. Contributes to team effort by:
•Communicating effectively
•Exhibiting a willingness to help other staff
•Demonstrating flexibility and accommodating change
•Encouraging and supporting others
•Engaging in amenable and cooperative contacts
•Giving and receiving feedback 7. Maintains agency credibility by:
•Establishing working relationships with sponsoring, advisory and related service agencies 8. Performs other duties as related to the position and as assigned
•Work non-traditional hours and/or alternate schedule during special projects or to meet agency deadlines
$29k-35k yearly est. 60d+ ago
Technician - PCS - Southeast US
Konecranes 4.3
Technical support specialist job in West Monroe, LA
At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community, and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.
Job Description
Job Position: Portal Crane Technician
Candidate can live anywhere is South East
Are you interested in becoming an experienced Portal Crane Technician? Join Konecranes, one of the world's largest material handling companies. We're seeking skilled individuals with electrical and mechanical expertise that are comfortable working at extreme heights. Our service technicians, the heart of our industry, thrive in a safety-first environment.
Portal, or woodyard, cranes are large outdoor gantry cranes that supply wood to paper and lumber mills. This division of Konecranes focuses exclusively on these specialized and complex cranes that are crucial to the operation of our customer's processes.
This role requires extensive travel throughout the southeast, with occasional travel to the Pacific Northwest and Maine. Must be able to travel for up to two weeks at a time. This role requires 100% travel.
Career Development: We offer a defined career path for our Technicians to take control of their own future. Learn More, Earn More! Acquire knowledge both experientially and in formal educational settings, progressing through our Technician Levelling program. Enjoy the convenience of real-time tracking accessible through a dedicated app on your company-issued mobile device-an innovative feature facilitating continuous learning and career development.
Principal Responsibilities:
· Troubleshoot electrical, mechanical, and structural issues on-site.
· Work with a team to make mechanical and structural repairs to woodyard cranes
· Report findings of repairs to customers via an exit meeting and written reports. Must be able to communicate any defects and there severity in professional manner. Consult with customers on repair and safety issues, offering recommendations for improvement.
· Document findings and recommend corrective actions, including safety notifications to customers.
· Produce electronic documentation of inspections using company tools. Basic computer and Microsoft word skills required. Complete service reports and other required documents accurately and promptly.
· Stay updated on industry codes and regulations (OSHA, ANSI, CMAA, HMI).
· Maintain company-issued equipment, vehicles, and assets in proper working order. Operate tools, equipment, and vehicles, reporting deficiencies to the supervisor.
· Follow established safety rules and procedures, including customer guidelines.
· Perform other responsibilities as assigned by the supervisor.
Qualifications
Education: High School Diploma required. Associate degree in Industrial Electrical and/or Mechanical Technology or related field preferred or equivalent vocational/technical training and experience.
Experience: Minimum two (2) year experience involving mechanical and/or structural repairs. Prior experience with cranes is a plus. Rigging and/or welding experience is requirement.
Other Requirements: Must have and maintain a good driving record, including a valid driver's license. Must be willing to work off the ground. Can work varied overtime, as needed by customer,
Additional Information
Candidate can live anywhere in the Southeast USA - LA, MS, AL, GA, SC, NC, TN, or Northern FL
Salary: $22 - $48 an hour - Pay is determined based on skills, geographic location, internal equity, market/data analysis, number of years of prior relevant experience, degrees and/or certifications, technical assessment score, etc.
Company Vehicle: Our Service Technicians get a work truck and a gas card to be used for business purposes. Candidates must pass a Motor Vehicle Record (MVR) check.
Benefits: Medical Plan, Dental, Vision, 401k plan with a match from day one, identity theft protection, accident insurance, travel insurance and so much more!
Vacation: 2 weeks of vacation per year (pro-rated for the first year depending on start date). 5-12 years of service, 3 weeks. 13+ years of service, 4 weeks.
Sick Leave: 5 days of Sick Leave per year. Pro-rated the first year after 90 days of service
Konecranes moves what matters
. Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.
Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. We are an Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled/Other Protected Category.
Konecranes, Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes, Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.
$29k-39k yearly est. 10d ago
IT Technical Support - Coordinator 2
University of New Orleans 4.2
Technical support specialist job in Monroe, LA
Thank you for your interest in The University of New Orleans.
Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting.
You must complete all required portions of the application and attach the required documents in order to be considered for employment.
Department
IT Helpdesk OperationsJob SummaryJob Description
Performs all duties assigned to IT TechnicalSupport - Coordinator 1.
Provides statewide installation, configuration, maintenance and support for state owned: Workstations, Laptops, Thin client devices, Desktop printers, Network printers, Network communication devices, Video Conferencing Equipment, Software Applications, and all associated components, peripherals, and media.
Takes lead in processing documentation for accuracy, update as necessary, and evaluate for potential process improvement.
Trains Coordinator 1 EUC employees and provide assistance to escalated tickets.
Takes lead in managing user accounts on local PCs, select servers, and Active Directory in compliance of industry standards.
Records service calls in web‐based tracking system and utilize system to document ticket resolutions.
Provides support for approved mobile devices including, but not limited to e‐mail. Support shall be focused on ensuring that an otherwise functional device is properly configured for work related purposes.
Trains and assist end users on technical issues as a form of preventative maintenance.
In the event of disaster, takes appropriate actions to ensure continuity of operations in accordance with previously documented and Department approved plans.
Travels to various sites as needed to carry out assigned duties.
Identifies, diagnoses, and assists with resolution of network issues as related to end user problems.
Manages all assigned issues being handled by other internal IT units or external contractors.
Manages e‐mail accounts on the state Exchange e‐mail server and make updates to accounts as requested by end users.
May conduct recruitment, selection, training, supervision, and professional development of assigned staff.
Other tasks as directed.
QUALIFICATIONS
REQUIRED:
Bachelor's degree.
Minimum 1 year of professional experience in IT field.
Minimum 1 year of professional experience with Windows based operating systems including installation, system administration and troubleshooting.
Excellent analytical skills, effective organizational and time management skills.
Great attention to detail and follow up, and verbal/written communications skills.
Excellent problem solving/troubleshooting skills.
DESIRED:
Advanced degree.
Minimum 2 years of professional experience with Windows based operating systems, various computer hardware, and Remote Control software, Ticketing System software, and Active Directory.
Minimum 2 years of professional experience with OTS information systems or programs utilized by the department.
Minimum 2 years of professional customer service experience.
Minimum 1 relevant industry certification or training including, but not limited to, CompTIA, Microsoft, HP, Dell, Cisco, ITIL Foundation, Apple, or HDI-CS.
Required Attachments
Please upload the following documents in the Resume/Cover Letter section.
Detailed resume listing relevant qualifications and experience;
Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems;
Names and contact information of three references;
Applications that do not include the required uploaded documents may not be considered.
Posting Close DateThis position will remain open until filled.
Note to Applicant:
Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials.
References will be contacted at the appropriate phase of the recruitment process.
This position may require a criminal background check to be conducted on the candidate(s) selected for hire.
As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks.
The University of New Orleans is an Affirmative Action and Equal Employment Opportunity employer. We do not discriminate on the basis of race, gender, color, religion, national origin, disability, sexual orientation, gender identity, protected Veteran status, age if 40 or older, or any other characteristic protected by federal, state, or local law.
$40k-49k yearly est. Auto-Apply 60d+ ago
IT Workplace Specialist
Assa Abloy 4.2
Technical support specialist job in Monroe, LA
ASSA ABLOY Entrance Systems, Pedestrian Door Solutions Join the industry leader in automated door solutions! ASSA ABLOY Entrance Systems is a global manufacturer committed to creating safe, secure, and efficient entrance systems for people worldwide. We specialize in automated pedestrian, industrial, and high-performance door solutions, operating in over 100 countries.
Why Join ASSA ABLOY Entrance Systems?
At ASSA ABLOY, we offer more than a job - we provide an environment for growth, innovation, and meaningful contributions. Here's why our team loves being part of ASSA ABLOY:
1. Comprehensive Benefits
Enjoy competitive pay, robust health insurance options, and retirement plans. Your well-being matters to us, which is why we also offer PTO, holidays, and additional perks like tuition reimbursement and service awards.
2. Meaningful Impact
Your work will directly impact customers in industries such as healthcare, transportation, and retail by delivering sustainable, customized door solutions. Whether you're solving complex technical challenges or collaborating with contractors, every task helps build safer, more efficient spaces.
3. Career Growth & Development
We invest in you from day one. We provide well-defined career paths with regular performance reviews and opportunities for promotion. Participate in programs designed to develop your leadership skills and prepare you for management roles. Explore different roles within the company to find the best fit for your skills and interests.
The Role:
The IT Workplace Specialist is based at the Monroe, North Carolina location and will report to the BA IT Operations Lead for Direct Channel North America. As a team member of the IT Operation North America, the IT Workplace Specialist will be responsible for providing first and second level support to users in offices, manufacturing locations and in the field organization in the US and Canada. Additional responsibilities will include managing and supporting end user mobile devices and working with wireless communications providers.
Key Responsibilities:
Operation and monitoring of IT solutions:
* Customer oriented IT support to end-users and field-based engineers.
* Proactively maintain local network infrastructure according to established standards.
* Daily monitoring of local systems.
* Analyze and solve reported errors.
Development of usage of IT solutions:
* Work as a distributed team member and participate in regular meetings with IT colleagues.
* Documentation of procedures and solutions.
* Take initiatives and implement optimizations of business processes.
What You Will Need:
* Associates or Bachelor's Degree preferably with an IT focus.
* A minimum of 2-5-year experience in an IT support role providing desk side service and working with remote end users at branch offices or via VPN connections.
* Excellent knowledge of Microsoft Applications; OneDrive, SharePoint, Office Applications and Windows Operating Systems
* Excellent customer service and troubleshooting skills are required.
* Occasional travel is necessary in support of rollouts, corporate acquisitions and other company projects.
* Interested in an international environment.
* Knowledge of Mobile Device Management systems.
* Knowledge of working in an ITIL Based Service Desk
What We Offer:
Comprehensive Benefits
* Health, dental, and vision plans
* 401(k) with company matching
* Short- and long-term disability, life, and accidental insurance
* 15 PTO days and 11 paid holidays
Work-Life Balance
* Flexible scheduling for when life happens.
Ongoing Training & Recognition
* Get up to speed quickly with our structured onboarding process.
* Access to online courses to keep your skills sharp and up to date.
* Learn from experienced colleagues and industry experts.
* Length of Service awards to celebrate your milestones.
Our Commitment to Diversity & Inclusion:
ASSA ABLOY fosters a workplace where everyone feels valued, respected, and included. We celebrate diversity and strive for equity in all aspects of our organization. Together, we innovate and create solutions that serve our global community.
We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces - physical and virtual - safer, more secure, and easier to access.
As an employer, we value results - not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions - supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it's important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
Monroe, NC, US, 28110
IT, Telecom & Internet
No Travel Required
Associate
23-Mar-2026
Nearest Major Market: Charlotte
$60k-87k yearly est. 57d ago
Hourly Computer Technician (Part-Time)
Lincoln Parish Schools 4.0
Technical support specialist job in Ruston, LA
Hourly Computer Technician (Part-Time) JobID: 2141
Technology/Computer Technician
Date Available:
09/29/2025
Description:
See attached job description.
$34k-40k yearly est. 60d+ ago
IT System/ Reporting Analyst
Central Oil & Supply LLC 3.9
Technical support specialist job in Monroe, LA
ORGANIZATION
We are an established oil distribution and auto parts company operating in a highly competitive and rapidly evolving market. With a strong focus on customer satisfaction and innovation, we strive to deliver superior products and services to our clients. We are now seeking a highly experienced, positive, IT Systems / Reporting Analyst.
Position Summary:
In support of Central Oil and Supplies core mission, this position provides intermediate level analytical support to the department. It assists in identifying and analyzing reporting and process issues affecting the organization and in identifying and implementing automated reporting enhancements. Create advanced SQL queries and build automated reports in various platforms including Microsoft Reporting Services and MS Power BI displaying the results. Develop MS SharePoint applications and forms as needed to support customer care.
Qualifications:
Pursuit of a bachelor's degree or equivalent in training and experience.
Working knowledge of Microsoft SQL Server.
Working knowledge of DTS/SQL Server Integration Services.
Working knowledge of MS SharePoint, MS Power BI, MS Automate.
Relational database experience.
Excellent analytical skills.
Preferred Qualifications:
Project Management Experience.
Experience with .NET technologies.
Strong analytical skills, graphing, and tracking of raw data.
Experience in telecommunications or call center environments
Good understanding of quality assurance and quality control principles, using quality tools and root cause analysis.
Responsibilities:
Maintain information in databases.
Analyze data related to the department's activities.
Prepare automated reports related to department's activities
Develop personal professionalism and expertise through ongoing education and/or training by staying abreast of current and future industry and market trends.
May perform special projects or other duties as assigned
May make recommendations to management related to department's activities
Provide support in testing and implementation of applications or reporting releases and fixes
Research and resolve system/reporting issues
Assist in identifying reporting enhancements
Builds solutions in MS Power BI, SharePoint, Automate
$73k-98k yearly est. Auto-Apply 60d+ ago
Technician Intern
Kenworth Louisiana 4.2
Technical support specialist job in Monroe, LA
Service Technician Intern
As an intern at our dealership, you will immerse yourself in the world of Original Equipment Manufacturer (OEM) protocols and procedures. This hands-on experience is designed to provide you with a comprehensive understanding of the technical standards and practices essential for a
successful career as a technician. You will work closely with experienced professionals, gaining
valuable insights and practical skills that will enhance your technical expertise and prepare you
for future opportunities in the industry.
Essential Duties:
• Assist in performing work as outlined on repair orders with efficiency and accuracy, following
dealership and factory standards.
• Observe and assist in diagnosing the cause of malfunctions and performing repairs according to
OEM guidelines.
• Communicate with the parts department to obtain necessary parts.
• Save and tag parts for warranty purposes or at the customer's request.
• Examine assigned vehicles to determine if additional safety or service work is needed or
recommended.
• Communicate with the service advisor immediately if additional work is needed, if outlined work
is not required, or if repairs cannot be completed within the promised time.
• Document all work performed and recommended on the repair order.
• Report machinery defects or malfunctions to the supervisor.
• Maintain and be accountable for all dealership-owned tools and manuals.
• Operate all tools and equipment safely.
• Attend and complete all assigned company training.
• Perform other duties as assigned.
Qualifications:
• Must be enrolled in an accredited post-secondary Technical School
• Must obtain a Valid Driver's License
• Must have the ability to work while maintaining mandatory school hours
• Must be building a workable toolbox
Work Environment:
This position is often exposed to the elements and moving machinery and equipment. It is also often
exposed to grease, electrical currents, dust, dirt, chemicals and other environmental factors.
EEO Statement:
It is the policy of Kenworth of Louisiana, LLC to provide equal employment opportunity (EEO) to all
persons regardless of age, color, national origin, citizenship status, physical or mental
disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or
expression, genetic information, marital status, status with regard to public assistance, veteran
status, or any other characteristic protected by federal, state or local law. In addition, Kenworth
of Louisiana, LLC will provide reasonable accommodations for qualified individuals
with disabilities.
$23k-42k yearly est. 60d+ ago
Support Services Specialist
Innovative Network of Knowledge
Technical support specialist job in Monroe, LA
It's a great feeling to work for a company that does so much good for others around the world!
Academic Req: Required - High School diploma or GED, and Child Development Associate Credential (CDA) or state awarded certificate that meets or exceeds the requirements for a CDA credential, or at onboarding enrolled in a CDA credential program to be completed within 18 months of the time of hire.
Work Experience: Required - One year of related work experience.
Critical Action Items & Measurable Deliverables:
1. Protect the physical and mental health and safety of our children and no child is left alone or unsupervised while under our care. (HSPPS §1302.90)
2. Implement nutrition services that are culturally and developmentally appropriate, meet the nutritional needs of and accommodate the feeding requirements of each child, including children with special dietary needs and children with disabilities. (HSPPS §1302.44)
3. Ensure facilities, equipment, and materials are kept clean and safe for children's use in accordance with federal policies and agency protocols. (HSPPS §1302.47)
4. Implement hygiene practices that at a minimum ensure (i) Appropriate toileting, hand washing, and diapering procedures are followed; (ii) Safe food preparation; and, (iii) Exposure to blood and body fluids are handled consistent with standards of the Occupational Safety Health Administration. (HSPPS §1302.47)
5. Follow appropriate practices to keep children safe during all activities, including reporting at a minimum suspected or known child abuse and neglect, appropriate supervision of children at all times, and all standards of conduct. (HSPPS §1302.47, §1302.90)
6. Support and participate in staff development, including completion of minimum training requirements as specified in state and federal standards (HSPPS §1302.91, §1302.92), continuing professional development, and staff wellness initiatives.
7. Respond to classroom requests for support in a timely manner, which is also compliant with Office of Head Start and agency regulations, policies, and protocols.
8. Establish regular communication with teachers to ensure they are well-informed about their students' behavior, and progress.
9. Monitor classroom to make certain it is free from physical and environmental hazards.
10. Report all incidents within the timeframes designated in program policy and protocol.
Other Responsibilities:
1. Conduct daily cleaning of facilities, including but not limited to classrooms, offices, bathrooms, and common areas and playgrounds.
2. Conduct and maintain inventory control of all cleaning supplies, including ordering and receiving supplies.
3. Perform or arrange seasonal deep cleaning and maintenance of building interior and exterior (i.e. floor waxing, carpet cleaning, pressure wash building).
4. Implement hyper-sanitation protocols when directed.
5. Ensure that safety and health procedures are followed in accordance with federal and agency policy and protocols.
6. Prepare and serve classroom meals and assist with family-style meal activities as directed.
7. Wash dishes, pots, pans and utensils using approved sanitation methods.
8. Conduct routine inspections and regular up-keep of interior and exterior areas to ensure areas are free of safety hazards, trash, weeds, and other foreign materials.
9. Conduct daily inspection/grounds keeping of outside areas, including lawns, landscaped beds, playgrounds, and parking areas to keep centers clean and safe between regular contracted site services.
10. Notify supervisor of any safety or health issues or concerns.
11. Assist with moving and/or transporting office and classroom furniture, fixtures, supplies and equipment as requested.
12. Launder clothing and linens in support of classroom activities as requested.
13. Assist with classroom supervision as needed.
14. Assist with set up/tear down for classroom and center activities, training, meetings, recruitment fairs, and special events.
15. Assist with repair and maintenance of buildings, storage facilities, machinery and equipment.
16. Perform other job duties as assigned.
Requirements:
1. Demonstrate ability to respond sensitively and competently to the service population's cultural and socioeconomic characteristics.
2. Communicate in writing and verbally in English and Spanish (preferred).
3. Demonstrate ability to maintain emotional control, and professional composure at all times.
4. Demonstrate a working knowledge of all INK policies and procedures.
5. Ability to organize and prioritize duties and responsibilities in a fast-paced environment.
6. Possess a valid driver's license.
7. Complete and pass health examination.
8. Confirm work eligibility status.
9. Successfully pass driving history check.
10. Clear criminal background check.
11. Required to lift up to 60 pounds.
12. Required to stand, sit on the floor, bend, squat, kneel, lift children, and engage with children.
13. Exposure to communicable diseases, and other hazards such as cigarette smoke, pets, at risk
neighborhoods, etc.
14. Travel up to 50% by car, bus, airplane, or train may also be required associated with attendance at conferences, meetings and other duties carried out at distant locations in and out of state and in some cases where some overnight travel may be required.
15. Some evenings and weekend work may occasionally be required for events such as home visits, parent teacher conferences, Parent Committee meetings, community, and social events such as field trips.
INK is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees must receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof.
English (United States)
If you like to work with people that believe they can make a difference in the world, this is the company for you!
EEO Statement
In accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
#LI-Education#LI-Entry Level#LI-Full-time
$35k-63k yearly est. Auto-Apply 60d+ ago
Now Hiring IT and Telecom Field Technicians
Hardy Industries 3.7
Technical support specialist job in Ruston, LA
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid drivers license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
$48k-65k yearly est. 16d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support specialist job in Ruston, LA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$31k-42k yearly est. 13d ago
Seasonal, Operations Technical Specialist
H&R Block, Inc. 4.4
Technical support specialist job in Bastrop, LA
Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block!
What you'll do...
As a seasonal Operations TechnicalSpecialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you'll…
* Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
* Deliver supplies and materials to and from tax office locations in a timely and organized manner
* Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
* Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
* Maintain an inventory of district resources
* Track and control hot spare computer equipment in the district
* Document hardware problems and their resolution within the ticketing system
* Maintain up-to-date technical knowledge of the department's supported products and systems
* Participate in all required training relevant to the position and perform other duties as assigned
What you'll bring to the team...
Education:
* High school diploma or equivalent
Work Experience:
* Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools
* Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware
* Must have reliable transportation to travel between office locations as required
* Must be able to work independently
* Must be able to lift 55 pounds
* Demonstrated decision-making, analytical, and problem-solving skills
* Demonstrated organization, prioritization, and project coordination skills
* Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates
* Effective time management and multi-tasking skills
* Ability to follow direction
Why work for us
Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.
Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com.
Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.
As a seasonal Operations TechnicalSpecialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you'll…
* Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
* Deliver supplies and materials to and from tax office locations in a timely and organized manner
* Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
* Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
* Maintain an inventory of district resources
* Track and control hot spare computer equipment in the district
* Document hardware problems and their resolution within the ticketing system
* Maintain up-to-date technical knowledge of the department's supported products and systems
* Participate in all required training relevant to the position and perform other duties as assigned
$64k-86k yearly est. Auto-Apply 21d ago
Now Hiring IT and Telecom Field Technicians
Hardy Industries 3.7
Technical support specialist job in Monroe, LA
Benefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid driver's license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour
About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start.
The Road This Far
Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.
$18-25 hourly Auto-Apply 60d+ ago
Learn more about technical support specialist jobs
How much does a technical support specialist earn in Monroe, LA?
The average technical support specialist in Monroe, LA earns between $34,000 and $86,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.
Average technical support specialist salary in Monroe, LA